Advantech Co WISE3610 IoT Gateway User Manual Quick Start Guide
Advantech Co Ltd IoT Gateway Quick Start Guide
Users Manual_rev 2.pdf
WISE-3610
Wireless IoT LoRa Network Gateway
User Manual
1 WISE-3610 User Manual
Chapter1 General Introduction
Copyright
The documentation and the software included with this product are copyrighted 2015
by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right to
make improvements in the products described in this manual at any time without notice.
No part of this manual may be reproduced, copied, translated or transmitted in any
form or by any means without the prior written permission of Advantech Co., Ltd.
Information provided in this manual is intended to be accurate and reliable. However,
Advantech Co., Ltd. assumes no responsibility for its use, nor for any infringements of
the rights of third parties, which may result from its use.
Acknowledgements
ARM is trademarks of ARM Corporation.
NXP is trademarks of NXP Corporation.
All other product names or trademarks are properties of their respective owners.
Product Warranty (2 years)
Advantech warrants to you, the original purchaser, that each of its products will be free
from defects in materials and workmanship for two years from the date of purchase.
This warranty does not apply to any products which have been repaired or altered by
persons other than repair personnel authorized by Advantech, or which have been subject
to misuse, abuse, accident or improper installation. Advantech assumes no liability under
the terms of this warranty as a consequence of such events.
Because of Advantech’s high quality-control standards and rigorous testing, most of our
customers never need to use our repair service. If an Advantech product is defective, it will
be repaired or replaced at no charge during the warranty period. For outof-warranty repairs,
you will be billed according to the cost of replacement materials, service time and freight.
Please consult your dealer for more details.
If you think you have a defective product, follow these steps:
1. Collect all the information about the problem encountered. (For example, CPU speed,
Advantech products used other hardware and software used, etc.) Note anything
abnormal and list any onscreen messages you get when the problem occurs.
2. Call your dealer and describe the problem. Please have your manual, product, and any
helpful information readily available.
3. If your product is diagnosed as defective, obtain an RMA (return merchandise
authorization) number from your dealer. This allows us to process your return more
quickly.
4. Carefully pack the defective product, a fully-completed Repair and Replacement Order
Card and a photocopy proof of purchase date (such as your sales receipt) in a shippable
container. A product returned without proof of the purchase date is not eligible for
warranty service.
5. Write the RMA number visibly on the outside of the package and ship it prepaid to your
dealer.
Declaration of Conformity
2 WISE-3610 User Manual
Chapter1 General Introduction
Federal Communication Commission Interference Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
FCC Caution:Any changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter.
For operation within 5.15 ~ 5.25GHz frequency range, it is restricted to indoor
environment. This device meets all the other requirements specified in Part 15E, Section
15.407 of the FCC Rules.
Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance
35cm between the radiator & your body.
Industry Canada statement:
This device complies with ISED’s licence-exempt RSSs. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may cause
undesired operation.
Le présent appareil est conforme aux CNR d’ ISED applicables aux appareils radio
exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : (1) le
dispositif ne doit pas produire de brouillage préjudiciable, et (2) ce dispositif doit
accepter tout brouillage reçu, y compris un brouillage susceptible de provoquer un
fonctionnement indésirable.
Caution:
(i) the device for operation in the band 5150-5250 MHz is only for indoor use to reduce
the potential for harmful interference to co-channel mobile satellite systems;
3 WISE-3610 User Manual
Chapter1 General Introduction
(ii) the maximum antenna gain permitted for devices in the band 5725-5850 MHz shall
be such that the equipment still complies with the e.i.r.p. limits specified for
point-to-point and non-point-to-point operation as appropriate; and
(iii) Users should also be advised that high-power radars are allocated as primary users
(i.e. priority users) of the bands 5650-5850 MHz and that these radars could cause
interference and/or damage to LE-LAN devices.
Avertissement:
(i) les dispositifs fonctionnant dans la bande 5150-5250 MHz sont réservés uniquement
pour une utilisation à l’intérieur afin de réduire les risques de brouillage préjudiciable
aux systèmes de satellites mobiles utilisant les mêmes canaux;
(ii) le gain maximal d'antenne permis (pour les dispositifs utilisant la bande de 5725 à 5
850 MHz) doit être conforme à la limite de la p.i.r.e. spécifiée pour l'exploitation point à
point et l’exploitation non point à point, selon le cas;
(iii) De plus, les utilisateurs devraient aussi être avisés que les utilisateurs de radars de
haute puissance sont désignés utilisateurs principaux (c.-à-d., qu’ils ont la priorité) pour
les bandes 5650-5850 MHz et que ces radars pourraient causer du brouillage et/ou des
dommages aux dispositifs LAN-EL.
Radiation Exposure Statement:
This equipment complies with ISED radiation exposure limits set forth for an
uncontrolled environment. This equipment should be installed and operated with
minimum distance 44 between the radiator & your body.
Déclaration d'exposition aux radiations: Cet équipement est conforme aux limites
d'exposition aux rayonnements ISED établies pour un environnement non contrôlé. Cet
équipement doit être installé et utilisé avec un minimum de 44m de distance entre la
source de rayonnement et votre corps.
CE
This device complies with Directive 2014/53/EU issued by the Commission of the
European Community.
Declaration of Conformity
Hereby, [Advantech Co., Ltd.] declares that the radio equipment type [designation of
type of radio equipment] is in compliance with Directive 2014/53/EU.
The full text of the EU declaration of conformity is available at the following internet
address:
The frequency and maximum transmitted power in EU are listed as belows,
2412 - 2472 MHz: XX.XX dBM
5180 - 5240 MHz: XX.XX dBM
5260 - 5230 MHz: XX.XX dBM
5500 - 5700 MHz: XX.XX dBM
- WLAN 5GHz:
Operations in the 5.15-5.35GHz band are restricted to indoor usage only.
Déclaration d'exposition aux radiations:
Cet équipement est conforme aux limites d'exposition aux rayonnements ISED établies pour un
environnement non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 44m
de distance entre la source de rayonnement et votre corps.
This radio transmitter (IC: IC: 9404A-WISE3610 / Model: WISE-3610) has been approved by ISED to
operate with the antenna type listed below with maximum permissible gain indicated. Antenna types
not included in this list, having a gain greater than the maximum gain indicated for that type, are
strictly prohibited for use with this device.
Le présent émetteur radio (IC: IC: 9404A-WISE3610 / Model: WISE-3610) a été approuvé par ISED
pour fonctionner avec les types d'antenne énumérés ci-dessous et ayant un gain admissible maximal.
Les types d'antenne non inclus dans cette liste, et dont le gain est supérieur au gain maximal indiqué,
sont strictement interdits pour l'exploitation de l'émetteur.
4 WISE-3610 User Manual
Chapter1 General Introduction
VCCI Certification
This is a Class B product based on the standard of the Voluntary Control Council for
Interference from Information Technology Equipment (VCCI). If this is used near a radio
or television receiver in a domestic environment, it may cause interference. Install and
use the equipment according to the instruction manual.
NCC Certification:
NCC 警語:
經型式認證合格之低功率射頻電機，非經許可，公司、商號或使用者均不得擅自變
更頻率、加大功率或變更原設計之特性及功能。低功率射頻電機之使用不得影響飛
航安全及干擾合法通信；經發現有干擾現象時，應立即停用，並改善至無干擾時方
得繼續使用。 前項合法通信，指依電信法規定作業之
無線電通信。低功率射頻電機須忍受合法通信或工業、科學及醫療用電波輻射性電
機設備之干擾。
Safety Instructions
1. Read these safety instructions carefully.
2. Keep this User Manual for later reference.
3. Disconnect this equipment from any AC outlet before cleaning. Use a damp
cloth. Do not use liquid or spray detergents for cleaning.
4. For plug-in equipment, the power outlet socket must be located near the
equipment and must be easily accessible.
5. Keep this equipment away from humidity.
6. Put this equipment on a reliable surface during installation. Dropping it or
letting it fall may cause damage.
7. The openings on the enclosure are for air convection. Protect the equipment
from overheating. DO NOT COVER THE OPENINGS.
8. Make sure the voltage of the power source is correct before connecting the
equipment to the power outlet.
9. Position the power cord so that people cannot step on it. Do not place
anything over the power cord.
10. All cautions and warnings on the equipment should be noted.
11. If the equipment is not used for a long time, disconnect it from the power
source to avoid damage by transient overvoltage.
12. Never pour any liquid into an opening. This may cause fire or electrical shock.
13. Never open the equipment. For safety reasons, the equipment should be
opened only by qualified service personnel.
14. If one of the following situations arises, get the equipment checked by service
5 WISE-3610 User Manual
Chapter1 General Introduction
personnel:
The power cord or plug is damaged.
Liquid has penetrated into the equipment.
The equipment has been exposed to moisture.
The equipment does not work well, or you cannot get it to work according to
the user’s manual.
The equipment has been dropped and damaged.
The equipment has obvious signs of breakage.
DISCLAIMER: This set of instructions is given according to IEC 704-1. Advantech
disclaims all responsibility for the accuracy of any statements contained
herein.
Packing List
Before installation, please ensure the following items have been shipped.
1 WISE-3610 (refer to ordering information for different region)
1 Power Adapter (P/N: 96PSA-A36W12R1)
2 Wi-Fi Dual Band Antenna (P/N: 1750008001-01)
2 LoRa Antenna (Different region will pack different LoRa antenna)
2 Wall Mount Becket (P/N: 1960082071N001)
4 Wall Mount Becket Screw (P/N: 1930000071)
Optional Accessories
Part No.
Description
1700001524
Power Cable 3-pin 180cm, USA type
170203183C
Power Cable 3-pin 180cm, Europe type
170203180A
Power Cable 3-pin 180cm, UK type
1700008921
Power Cable 3-pin PSE Mark 183cm
1750008424-01
3G/LTE Antenna Dipole 4dBi Full Band
1750008669-01
3G/LTE RX Diversity Antenna Cable IPEX to IPEX Connector
968EMW0093
Mini PCIE HSPA 3G Card with Rx Diversity
1700001524
Power Cable 3-pin 180cm, USA type
170203183C
Power Cable 3-pin 180cm, Europe type
170203180A
Power Cable 3-pin 180cm, UK type
Ordering Information
Part No.
Description
WISE-3610ILS-51A1N
WISE-3610 Private LoRa Network IoT Gateway NA915
WISE-3610ILS-51A1E
WISE-3610 Private LoRa Network IoT Gateway EU868
WISE-3610ILS-51A1J
WISE-3610 Private LoRa Network IoT Gateway JP923
WISE-3610ILS-51A1T
WISE-3610 Private LoRa Network IoT Gateway TW920
WISE-3610ILS-51A1C
WISE-3610 Private LoRa Network IoT Gateway CN470
Chapter 1 ............................................................................................................................ 2
1.1 Product Features ............................................................................................................ 4
1.2 Mechanical Specifications .............................................................................................. 5
1.3 Electrical Specifications .................................................................................................. 6
1.4 Environmental Specifications ......................................................................................... 6
1.5 Block Diagram ............................................................................ 錯誤! 尚未定義書籤。
Chapter 2 ............................................................................................................................ 7
2.1 Jumpers .......................................................................................................................... 8
2.1.1 Jumper Description ................................................. 錯誤! 尚未定義書籤。
2.1.2 Jumper List .............................................................. 錯誤! 尚未定義書籤。
2.1.3 Jumper Setting ......................................................... 錯誤! 尚未定義書籤。
2.2 Connectors ................................................................................................................... 14
2.2.1 Connector list ............................................................................................. 14
2.2.2 Connector Settings ..................................................................................... 14
2.3 Mechanical .............................................................................. 錯誤! 尚未定義書籤。
2.3.1 Jumper and Connector Location ................................................................ 18
2.3.2 Board Dimension ..................................................... 錯誤! 尚未定義書籤。
2.4 Quick Start Guide ...................................................................... 錯誤! 尚未定義書籤。
2.4.1 Debug Port Connection ............................................... 錯誤! 尚未定義書籤。
2.4.2 Debug Port Setting ...................................................... 錯誤! 尚未定義書籤。
Chapter 3 .......................................................................................................................... 21
Chapter 4 ....................................................................................... 錯誤! 尚未定義書籤。
Chapter 5 .......................................................................................................................... 69
5.1 RISC Design-in Services .......................................................... 錯誤! 尚未定義書籤。
5.2 Contact Information .................................................................................................. 70
5.3 Global Service Policy ................................................................................................. 70
5.3.1 Warranty Policy .............................................................................................. 70
5.3.2 Repair Process ................................................................................................ 71
2 WISE-3610 User Manual
Chapter1 General Introduction
Chapter 1
1
General Introduction
This chapter gives background information
on the WISE-3610.
Sections include:
Introduction
Specification
3 WISE-3610 User Manual
Chapter1 General Introduction
Introduction
WISE-3610 is Qualcomm Atheros (QCA) ARM Cortex-A based hardware platform, which is
operating at OpenWRT, described as a Linux distribution for embedded networking devices.
The Advantech WISE-3610 Industrial Gateway is Advantech LPWAN IoT gateway design for
smart city, Industrial 4.0 applications, even those in harsh environment, leveraging wireless
sensor technology. This LPWAN IoT gateway can aggregate both the wireless sensor networks
(WSN), including Low Power WAN (LPWAN) technology by Advantech Private LoRa technology
– WISE-Link, wired sensors and ties them into an IP network. With modular slot design, it can
agilely adapt to a variety of wireless technologies at regional RF bands, wireless
communication protocol by various uplink requirement and quickly go to market.
The main features of WISE-3610 are:
Qualcomm Atheros Quad-Core ARM Cortex-A7 SoC
Built-in Dual Band Concurrent Wi-Fi MU-MIMO (2x2)
LPWAN Private LoRa (WISE-Link) Connectivity
WAN x1 / LAN x1 Gigabit Ethernet
Integration of Modbus TCP and Modbus RTU network Translator
IPSec / L2TP VPN Traffic Encryption
Rich Network Scenario by S/W Configuration
WAN / WWAM Failover backup support
WWAN Dual SIM Failover backup support
Modularization hardware design
OpenWRT BSP embedded
Web UI user interface
Support wide temperature -20 ~ 70 °C
4 WISE-3610 User Manual
Chapter1 General Introduction
1.1 Product Features
Processor System
CPU
QCA Quad-core ARM Cortex A7 CPU 716 MHz
Memory
Technology
DDR3L 1066MHz
Capacity
On-board 256MB
Flash
128MB
Ethernet
WAN
1 x 10/100/1000Mbps
LAN
1 x 10/100/1000 Mbps
COM (Serial)
H/W Selection
RS-232/RS-422/RS-485 (default configures as RS-485)
ModBus
ModBus TCP / RTU Translator
Security
VPN Engine
IPSec, L2TP
Connectivity
Wi-Fi
2x2 Concurrent Dual Band 2.4Ghz/5Ghz
LoRa
2x2 Private LoRa Network – WISE-Link
Antenna
Wi-Fi
2 2.4Ghz / 5Ghz @ 5dBi
LoRa
2 433Mhz / 868Mhz / 915Mhz @ 1dBi
Expansion Slot
Mini-PCIe
1 Full size mini PCie slot for 3G WWAN module
SD Card
1 Micro SD Socket up-to 128GB
SIM
2 Micro SIM Slot for WWAN dual SIM Failover
Wi-Fi
Standard
IEEE802.11a/b/g/n/ac
Multiplexing
OFDM
Modulation
BPSK, QPSK, 16QAM, 64QAM, 256QAM (11ac)
Media Access
CSMA/CA with ACK
Associated STA
100 stations per radio
Channel
2.4Ghz:
CH1 – 11: North America, Taiwan
CH1- 13: EU, Japan, China
5Ghz:
CH36, 40, 44, 48 (Band 1):
North America, EU, Japan, China
CH149, 153, CH157, 161, 165 (Band4):
North America, Taiwan, China
Bandwidth
HT20/HT40/HT80
Max TX Power
The maximum allowable RF power level is subject to
specified nation regulation
2.4Ghz < 20dBm
5Ghz < 23dBm
RX Sensitivity
2.4Ghz:
HT20 (11n): -64 dBm at MCS 7/15
HT40 (11n): -61dBm at MCS 7/15
5Ghz:
HT20 (11n): -64dBm at MCS7/15
HT40 (11n): -61dBm at MCS 7/15
HT20 (11ac): -57dBm at MCS9
HT40 (11ac): -54dBm at MCS9
HT80 (11ac): -51dBm at MCS9
LoRa
Standard
Sub-Ghz radio station regulation
5 WISE-3610 User Manual
Chapter1 General Introduction
Bandwidth
125Khz / 250Khz / 500Khz
Multiplexing
TDMA
Modulation
LoRa
Freq. Band
CN 470Mhz, EU 868Mhz, NA 915Mhz, AS 923Mhz
Media Access
WISE-Link semi-persistent scheduling (SPS) with ACK
Associated
Node
500 nodes
Data Rate
Spread Factor (SF) 7 - 12
Max TX Power
The maximum allowable RF power level is subject to
specified nation regulation
LoRa < 18dBm
RX Sensitivity
LoRa > -136dBm at SF = 12 / 125KHz
LoRa > -133dBm at SF = 12 / 250KHz
LoRa > -130dBm at SF = 12 / 500KHz
O.S
Linux
V 3.14
Dimensions
W x L x T
187.9mm x 150mm x 39mm
Weight
Net Weight (g)
990 gram
Power
DC-In
12V DC-In
Power
Consumption
Watt
18 watt (Max)
Environment
Operational
Temperature
-20 ~ 70°C
Operating
Humidity
10% ~ 95% relative humidity, non-condensing
Certifications
Level
CE / FCC / Class B / TELEC / SRRC / NCC
1.2 Mechanical Specifications
Dimension: 187.9mm x 150mm
Height: 39mm
Reference Weight: 990g (including wall mounting kits)
6 WISE-3610 User Manual
Chapter1 General Introduction
1.3 Electrical Specifications
Power supply type: DC-in 12V
RTC Super Capacitor: Panasonic (P/N: EECS0HD224)
---Typical voltage: 4.3V
---Nominal capacity: 0.22F
1.4 Environmental Specifications
Operating temperature: -20~70°C (-4~157°F)
Operating humidity: 10% ~ 95% relative humidity, non-condensing
Storage temperature: -40~85°C (-40~185°F)
Storage humidity: 60°C @ 95% RH Non-condensing
Vibration Loading During Operation (Automotive grade): 3 Gms, random, 5
~ 500 Hz
Chapter 2
H/W Installation
This chapter gives mechanical and connector
information on the WISE-3610
Sections include:
Information of WISE-3610 I/O Indication
On Board Connectors and Switches
WISE-3610 Hardware Installation
8 WISE-3610 User Manual
Chapter2 H/W Installation
2.1 Introduction
The following sections show the internal / external connectors and pin
assignments for applications.
2.1.1 WISE-3610 I/O Indication
Figure 2.1 WISE-3610 Front view
Figure 2.2 WISE-3610 Rear view
2.1.2 WISE-3310 Antenna Connectors
The WISE-3610 provides 6 SMA antenna connectors; all are assembled
by default on housing. Wi-Fi, LoRa antennas (total are four) are packed in
the package. To enable WWAN feature, need to have following table
materials and assemble manually by the guides (refer to hardware
installation guide 2.3.2):
9 WISE-3610 User Manual
Chapter2 H/W Installation
Figure 2.3 Antenna SMA in front panel
Figure 2.4 Antenna SMA in rear panel
Table 2.1 : WWAN related materials
968EMW0093
Mini PCIE HSPA 3G Card with Rx Diversity
1750008424-01
3G/LTE Antenna Dipole 4dBi
1750008669-01
3G/LTE RX Diversity Antenna Cable IPEX to IPEX
Connector
193B0204C0
Mini-PCI Express Card Screw
2.1.3 LED Indication
Name
Description
PWR
Steady ON = Power Up
OFF = Power Down
USB
Steady ON = USB device detected
Blinking = TX / RX Transmission
OFF = No USB device connected
LoRa
Steady ON = LoRa Module detected
Blinking = TX / RX Transmission
OFF = LoRa Module disabled
WWAN
Steady ON = WWAN Module detected
Blinking = TX / RX Transmission
OFF = No WWAN Module detected
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Chapter2 H/W Installation
2.4Ghz
Blinking = TX / RX Transmission
OFF = 2.4G Wi-Fi interface disabled
5Ghz
Blinking = TX / RX Transmission
OFF = 5G Wi-Fi interface disabled
WAN
Brown LED Blinking = 10M/100Mbps TX / RX Transmission
Green LED Blinking = 1000Mbps TX / RX Transmission
LAN
Brown LED Blinking = 10M/100Mbps TX / RX Transmission
Green LED Blinking = 1000Mbps TX / RX Transmission
Table 2.2 WISE-3610 LED Indication
Figure 2.5 WISE-3610 LED locations
2.1.4 Reset Button
The WISE-3610 has a reset button on the front side. Press this button to
activate the hardware reset function for more than 8 seconds.
Figure 2.6 Rest button location
2.1.5 Ethernet Connector (WAN, LAN)
The WISE-3610 provides one RJ45 WAN and one RJ45 LAN interface
connectors, they are fully compliant with IEEE802.3ab / IEEE 802.3u and
11 WISE-3610 User Manual
Chapter2 H/W Installation
IEEE 802.3x Flow Control 10/100/1000 Base-T CSMA/CD standards.
These Ethernet ports provide standard RJ-45 connector with LED
indicators to show Active/Link status.
2.1.6 USB 3.0 Port
The WISE-3310 provides one USB 3.0 interface.
2.1.7 COM Port
The WISE-3610 provides one serial D-sub 9 COM port which could be
configured either one RS-232 / RS-422 / RS-485 interface for Modbus
RTU feature. Open the housing to change hardware switch (Location at
SW6) on PCBA for corresponding demand interface (default setup is
RS-485).
12 WISE-3610 User Manual
Chapter2 H/W Installation
RS-232 (1000)
RS-422 (1100)
Default: RS-485 (0100)
2.1.8 Power Input Connector
The WISE-3610 comes with a DC-jack header for 12V DC external power
input. The Maximum power consumption is around 18 Watt.
2.1.9 Micro SD Connector
The WISE-3610 provides a Micro SD slot. Users can insert a Micro SD
card easily by open the housing regarding to security concern (probably,
users may save sensitive LoRa node collected data or other application
into this Micro SD card supports up-to 128GB).
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Chapter2 H/W Installation
2.1.10 Micro SIM Connector
The WISE-3610 has two micro SIM slots. Users can insert two micro SIM
cards manually. Two telecomm operating SIMs for backup each other if
the connection loss. The SIM slot locations are on top and bottom of
PCBA. The 1st priority SIM slot (Primary) is on top size of PCBA and the
2nd priority is on bottom side of PCBA. Refer to the following figures for
indication.
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Chapter2 H/W Installation
2.2 On Board Connectors and Switches
2.2.1 Connector and switch lists
CN12
SD Card Slot
CN28
Micro SIM Card Slot 1 (Primary)
CN27
Micro SIM Card Slot 2 (Secondary)
CN22
Mini-PCIe Card Slot
SW6
RS-232 / RS-422 / RS-485 hardware switch
CN18
WWAN IPEX Connector
2.2.2 Connector Settings
2.2.2.1 CN12 Micro SD Card Slot
WISE-3610 support a Micro SD card slot up-to 128GB stored space
.
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SD Slot
2.2.2.2 Micro SIM Card Primary Slot (CN28)
2.2.2.3 Micro SIM Card Secondary Slot (CN27)
2.2.2.4 Mini PCIE (CN5)
WISE-3610 supports mini-pcie interface. Default support WWAN 3G
module that are listed in “Table 2.1”. The detailed pin definition is listed
as below.
16 WISE-3610 User Manual
Chapter2 H/W Installation
mini-PCIe
CN22
mini-PCIe
1
WAKE#
NC
+V_LTE
+3p3Vaux_1
2
3
COEX1#
NC
GND
GND_1
4
5
COEX2#
NC
NC
+1p5V_1
6
7
CLKREQ#
NC
LTE_UIM_PWR
UIM_PWR
8
9
GND_2
GND
LTE_UIM_DATA
UIM_DATA
10
11
REFCLK-
NC
LTE_UIM_CLK
UIM_CLK
12
13
REFCLK+
NC
LTE_UIM_RESET
UIM_RESET
14
15
GND_3
GND
NC
UIM_VPP
16
17
Reserved_6/UIM_C8
NC
GND
GND_4
18
19
Reserved_5/UIM_C4
NC
LTE_W_DIS#
W_DISABLE#
20
21
GND_5
GND
LTE_RTS#
PERST#
22
23
PERn0
NC
+V_LTE
+3p3Vaux_2
24
25
PERp0
NC
GND
GND_6
26
27
GND_7
GND
NC
+1p5V_2
28
29
GND_8
GND
NC
SMB_CLK
30
31
PETn0
NC
NC
SMB_DATA
32
33
PETp0
NC
GND
GND_9
34
35
GND_10
GND
LTE_USB_D-
USB_D-
36
37
GND_11
GND
LTE_USB_D+
USB_D+
38
39
+3p3Vaux_3
+V_LTE
GND
GND_12
40
41
+3p3Vaux_4
+V_LTE
LTE_LED
LED_WWAN#
42
43
GND_13
GND
LED_WLAN#
44
45
Reserved_1
NC
LED_WPAN#
46
47
Reserved_2
NC
NC
+1p5V_3
48
49
Reserved_3
NC
GND
GND_14
50
51
Reserved_4
NC
+V_LTE
+3p3Vaux_5
52
Mini-PCIE CONNECTOR
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2.2.2.5 Hardware switch (SW6)
WISE-3610 supports a hardware switch to change RS-232 / RS-422 /
RS-485 for selection. Default is RS-485 by manufacturer setting.
RS-232 (1000)
RS-422 (1100)
Default: RS-485 (0100)
Hardware Switch for serial type selection
2.2.2.6 WWAN IPEX Connector (CN18)
If there is WWAN 2nd antenna demand to have 3G Rx diversity feature
by connecting CN18 IPEX to mini-PCie IPEX connector on the 3G
module.
CN18 and 3G module connection guidance
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2.3 WISE-3610 Hardware Installation
2.3.1 Mounting Assembly Method
You can fix WISE-3310 to a wall by using wall mounting kit, as following
figure.
2.3.2 Enable WWAN feature with hardware installation
WISE-3610 has native support 3G and 4G LTE backhaul for WWAN card
installation and accessories by the following order list and procedures:
NO
Content
Description
Qty
Remark
1
968EMW0093
Mini PCIE HSPA 3G Card with Rx Diversity
1
Frequency Band:
800/850, 900, AWS1700,
1900, 2100
2
EWM-C117FL02
E
LTE Card for Cat. 4 (150Mbps / 50Mbps)
1
LTE Bands:
1, 3, 5, 7, 8, 20 (EU, Asia)
3
1750008424-01
3G/LTE Antenna Dipole 4dBi Full Band
2
4
1750008669-01
3G/LTE RX Diversity Antenna Cable IPEX to
IPEX Connector
1
5
193B0204C0
Mini-PCI Express Card Screw
2
1. Open WISE-3610 top case by releasing 6 screws around housing (from
top and side view)
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3
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2. Install 968EMW0093 3G card into mini-PCIe slot on the top layer of
WISE-3610 PCBA
3. Assembly 2 x antenna cables (one is 1750008669-01 and the other one
has already provided in housing) on 3G module by the following figure
guidance
4. Insert SIM Cards applied form local Internet Service Provider (ISP) into
system (there is 2 SIM slots into WISE-3610 to support Dual-SIM
Failover). One is on top of PCBA and the other is on the bottom side of
PCBA at the same location shown on above photo.
5. Close WISE-3610 top case
6. Assembly 2x 1750008424-01 antennas in the front / rear of panels in
the location of WWAN ports for H/W installation completion.
Chapter 3
3Software Functionality
This chapter details the software
configurations on the WISE-3610.
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3 Software
3.1 WEB GUI Login
Step 1: Access the WEB GUI, user can introduce http://192.168.1.1 on browser
tool. User can also use http://advantech.local local domain technology to
access Web GUI without figuring out the IP address of device.
Step 2: The default WEB GUI Login account:
Username: root
Password: Advantech
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3.2 Gateway Deployment Function Comparison
There are 4 kinds of Gateway Deployment modes applied to different deployment scenarios.
The NorthBound configuration is “WAN”, “WWAN”, “2.4GHz WIFI”, and “5GHz WIFI”,
respectively.
Scenario
NO
WWAN
(3G/LTE)
WAN
(Ethernet)
WISE-3610
DHCP Server
@LAN/WLAN
WISE-3610
DHCP Client
@WLAN
LAN
(Ethernet)
Wi-Fi
2.4Ghz
Wi-Fi
5Ghz
LoRa
1
O
O
O
X
O
AP
AP
AP
2
O
X
O
X
O
AP
AP
AP
3
X
X
X
O
O
STA + AP
AP
AP
4
X
X
X
O
O
AP
STA + AP
AP
Scenario
NO
WISE-3610 Wi-Fi
2.4Ghz SSID
WISE-3610 Wi-Fi
5Ghz SSID
Remarks
1
Advantech
Advantech_5Ghz
Factory Default
2
Advantech
Advantech_5Ghz
3
Connect uplink Root AP and
broadcast SSID, which SSID is
the same to uplink Root AP
Copy uplink SSID and add suffix
"_5Ghz" over SSID Broadcast
name. i.e., XXXX_5Ghz
4
Copy Uplink SSID and add
suffix "_2Ghz" over SSID
Broadcast name. i.e.,
XXXX_2Ghz
Connect uplink Root AP and
broadcast SSID, which SSID is the
same to uplink Root AP
3.3 Gateway Deployment (WAN)
3.3.1 NorthBound
Visit Network
Gateway Deployment. The LoRa Gateway support 4 kinds of
deployment scenarios to connect to customer’s network, including “WAN”, “WWAN”,
“2.4GHz WIFI” and “5GHz WIFI”. The NorthBound item is used to choose the
deployment scenarios.
3.3.2 Protocol
To choose the protocol for NorthBound connection. This protocol item only shows up
when NorthBound is configured to WAN and it will be hided when NorthBound is
configured to other values.
(1) DHCP Client
To chooses DHCP client, and LoRa gateway will try to get IP on Ethernet WAN port via
DHCP protocol.
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(2) Static IP
When user chooses Static IP, LoRa gateway will use static IP provided on Ethernet
WAN port. In addition, user need to configure related IPv4 address, IPv4 netmask, IPv4
gateway, DNS servers.
(3) PPPoE
When user chooses PPPoE, LoRa gateway will try to get IP on Ethernet WAN port via
PPPoE protocol. In addition, user need to configure related PAP/CHAP username, and
password. The Access Concentrator and Service Name are optional according to
operator’s environment.
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3.3.3 WAN / WAN Failover
When WAN / WWAN Failover function is enabled, LoRa gateway will use Ethernet
WAN or 3G module to connect to network. When LoRa gateway boots up, it prefers to
use Ethernet WAN to connect to network, and will switch to 3G if there are no traffic in
a minute. In addition, it will switch to Ethernet WAN if there are no traffic on 3G
interface. When this function is disabled, only Ethernet WAN can be used to connect to
network.
3.3.4 SouthBound
Visit Netowk
Gateway Deployment. The SouthBound TAB includes LAN side IP
and DHCP server related settings.
3.3.4.1 LAN IPv4 address and netmask
The SouthBound LAN side IP address and netmask setting
3.3.4.2 DHCP Server
The ON/OFF switch for LAN side DHCP Server function
3.3.4.3 Start
The start of IP address that DHCP Server will assign to client. User can input lowest
leased address as offset from the LAN IPv4 address (e.g. 100) or input the exactly start
of IP address (e.g. 192.168.1.100).
3.3.4.4 Limit
Maximum number of leased addresses from start of IP address. If user configures LAN
side IP to 192.168.1.1/24, Start to 100 and Limit to 150, it means the IP address pool of
DHCP server is 192.168.1.100~192.168.1.249.
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3.3.4.5 Leasetime
Lease time of assigned IP address from DHCP server
3.4 Gateway Deployment (WWAN)
3.4.1 NorthBound
Visit Netowk
Gateway Deployment. When NorthBound is configured to WWAN
(Cellular), the 3G module is responsible for 3G network dial up using the information
provided by USIM, user may not need to configure any items regarding to NorthBound.
3.4.2 SouthBound
The SouthBound setting are same as WAN mode.
3.4.3 Cellular
Visit Cellular
Configuration. By default, LoRa gateway will use the information
provided by USIM to dial up to Mobile network and user can keep the default setting.
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3.4.4 Enable
The ON/OFF switch for 3G module dial up function.
3.4.5 SIM
There are 3 kinds of chooses for SIM item. The Auto means LoRa gateway will
automatically switch between two USIM cards according to dial up status. That means
when the 3G link with operator #1 is down, LoRa gateway will switch to operator #2.
The Primary and Secondary mean LoRa gateway will only use first or secondary
USIM to dial up, respectively.
3.4.6 Cellular Status
When LoRa gateway boots up, it will automatically connect to Mobile network using
the information provided by USIM, and user can visit Cellular
Status to check link
status.
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3.5 Gateway Deployment (2.4GHz WIFI)
3.5.1 NorthBound
Visit Netowk
Gateway Deployment. When NorthBound is configured to 2.4GHz
WIFI, LoRa gateway will use 2.4GHz WIFI station to connect to uplink AP, and
become a bridge AP. So, the clients on LAN port or 2.4GHz WIFI AP or 5GHz WIFI
AP will get IP from uplink AP router via DHCP protocol.
3.5.2 Scan 2.4GHz AP Button
This button is used to scan 2.4GHz frequency and then LoRa gateway can connect to
uplink AP router.
3.5.3 Join Network Button
After scanning, user can choose the specific uplink AP router and connect to it by
pressing Join Network button.
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3.5.4 WPA passphrase
If uplink AP router has enabled security, user may need to input passphrase to connect
to it correctly.
As pressing Submit button, LoRa gateway will reboot automatically to take
configuration effect. When LoRa gateway boots up, it will get IP address from uplink
AP router and LAN/WLAN side clients also need to get IP from uplink AP router in
this mode.
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3.6 Gateway Deployment (5GHz WIFI)
When NorthBound is configured to 5GHz WIFI, it uses 5G WIFI station to connect to
uplink 5G AP, and it also enables 2.4G and 5G WIFI AP simultaneously. In this mode,
5G WIFI STA, 5G WIFI AP, 2.4G WIFI AP, and Ethernet LAN are bridged together,
and device become an AP bridge. It uses DHCP client to get IP from uplink WIFI AP
router. To connect to uplink AP, user should press “Scan 5GHz AP” button, and follow
the wizard procedure. The configuration steps are like 2.4GHz WIFI steps, and user can
refer 2.4GHz WIFI steps.
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3.7 System
Visit System
System to manage hostname and time setting of LoRa gateway.
3.7.1 Local Time
It will display the time status of LoRa gateway.
3.7.2 Hostname
Hostname of this LoRa gateway.
3.7.3 Timezone
Timezone setting for LoRa gateway.
3.7.4 Enable NTP client
To enable/disable SNTP client function.
3.7.5 NTP server candidates
LoRa gateway will perform time synchronization with SNTP server configured here.
3.8 Administration
Visit System
Administration to change the password of LoRa gateway.
3.8.1 Old Password
Input the original password to pass the authentication of changing password.
3.8.2 Password and Confirmation
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Input the new password twice to double confirm the new password user want to change.
3.9 Backup / Flash Firmware
Visit System
Backup / Flash Firmware to manage LoRa gateway configuration file and
perform firmware upgrade.
3.9.1 Generate archive
To backup configuration file to host PC
3.9.2 Perform reset
To perform factory reset and all LoRa gateway configuration will be reset to factory
default.
3.9.3 Upload archive
To restore configuration from host PC to LoRa gateway
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Visit System
Backup / Flash Firmware to upgrade firmware of LoRa gateway.
3.9.4 Keep settings
User can choose to only perform firmware upgrade without reset the configuration. For
formal use, we suggest to not keep settings due to new function may need to load new
settings.
3.9.5 Flash image
To upgrade firmware, please choose firmware and press Flash image button
3.9.6 Flash Firmware -Verify
LoRa gateway will compute the MD5CHECKSUM for checking, and ask user to Proceed
or Cancel.
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3.10 Reboot
Press ‘Perform reboot’ link to do rebooting.
3.11 Diagnostics
Ping, Traceroute and Nslookup Diagnostics Tools.
3.12 Security
3.12.1 Remote Management
Visit Security
Remote Management to open port on WAN zone interface.
3.12.1.1 HTTP / Port 80 (HTTPS / Port 443, SSH / Port 22, MQTT / Port 1883 or 8883 or
8884) To enable/disable port access from WAN zone interface. The WAN zone interfaces
include Ethernet WAN and 3G module. After enabling the port on WAN zone interface,
external host can access related services running of LoRa gateway.
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3.13 DMZ
Visit Security
DMZ to enable/disable DMZ function.
3.13.1 DMZ
To enable/disable DMZ function.
3.13.2 IPv4 address
When DMZ is enabled, traffic come to the port of WAN zone will be forwarded to this
private host.
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3.14 Port Forwarding
Visit Security
Port Forwarding to add/delete port forwarding rule.
3.14.1 Port Forwarding
One port forwarding rule include friendly rule name, Protocol, External Port, Internal
IP address and Internal Port fields. The function of port forwarding is when traffic with
configured protocol and port come to external port, LoRa gateway will forward traffic
to internal IP and internal port. Port Forwarding and DMZ functions are similar. If user
add a port forwarding rule to forward HTTP packets to private host PC, and then
Remote Management host PC cannot surf Webpage of LoRa gateway.
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3.15 MAC Filter
Visit Security
MAC filter to add/delete MAC filter rule.
3.15.1 MAC Filter
One MAC filter rule includes friendly rule name and MAC address. The function of
MAC filter is to drop packet with configured source MAC address.
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3.16 PPTP/L2TP
Visit Security
PPTP/L2TP to enable/disable PPTP/L2TP function.
3.16.1 Disabled
By default PPTP/L2TP are disabled. To enable PPTP/L2TP function, user need to
uncheck this item.
3.16.2 Protocol
User can choose PPTP or L2TP according to requirement.
3.16.3 Server IP
The PPTP/L2TP server that LoRa gateway purpose to connect.
3.16.4 PAP/CHAP username and PAP/CHAP password
The account to login to PPTP/L2TP server.
3.17 IPSec
Visit Security
IPSec to configure IPSec tunnel settings.
3.17.1 NAT Traversal
To enable/disable IPSec NAT Traversal function.
3.17.2 Add button
Introduce tunnel name and press add button to add a IPSec tunnel configuration
template.
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3.17.3 IKEv1/IKEv2
(1) permit: signify no IKEv2 should be transmitted, but will be accepted if peer sites
initiate with IKEv2
(2) no: signify only use IKEv1, and no IKEv2 negotiation will be transmitted or
accepted
(3) yes: signify allow IKEv1 and IKEv2, and use IKEv2 to start the negotiate by default
(4) insist: signify only IKEv2 is allowed, and IKEv1 will be rejected
3.17.4 Local Peer IP
The outgoing IP address of LoRa gateway. It will automatically detect if %defaultroute
is configured.
3.17.5 Local Subnet
The private subnet behind the LoRa gateway, and the format is IP/mask length.
3.17.6 Local ID
The identify of LoRa gateway for IKE negotiation.
3.17.7 Remote Peer IP
The peer side IP address for IPSec tunnel.
3.17.8 Remote Subnet
The private subnet behind the peer side for IPSec tunnel.
3.17.9 Remote ID
The identify of peer side for IKE negotiation.
3.17.10 Auth By
(1) secret: pre-shared key combined with 4.6.11
(2) rsasig: RSA signature combined with 4.6.12~4.6.15
3.17.11 PSK Key
Pre-shared key for IPSec tunnel
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3.17.12 CA
Root CA Certificate
3.17.13 Local Certificate
The certificate of LoRa gateway for IKE negotiation.
3.17.14 Local Key
The private key of LoRa gateway for IKE negotiation.
3.17.15 Remote Certificate
The certificate of peer site for IKE negotiation.
3.17.16 IKE Algorithms
The security parameters for IKE phrase 1 negotiation. It supports following
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combination: 3des-md5-modp1024, 3des-md5-modp2048, 3des-sha1-modp1024,
3des-sha1-modp2048, aes128-md5-modp1024, aes128-md5-modp2048,
aes128-sha1-modp1024, aes128-sha1-modp2048, aes256-sha1-dh22, aes256-sha1-dh23,
aes256-sha1-dh24.
3.17.17 IKE Lifetime
The lifetime of IKE phrase 1 negotiation. Before it is timeout, the IKE phrase 1 will be
re-negotiated.
3.17.18 ESP Algorithm
The security parameters for IKE phrase 2 negotiation. It supports following
combination: 3des-md5-modp1024, 3des-md5-modp2048, 3des-sha1-modp1024,
3des-sha1-modp2048, aes128-md5-modp1024, aes128-md5-modp2048,
aes128-sha1-modp1024, aes128-sha1-modp2048, aes256-sha1-dh22, aes256-sha1-dh23,
aes256-sha1-dh24.
3.17.19 Perfect Forward Secret
Perfect Forward Secret security feature for IKE negotiation.
3.17.20 SA Lifetime
The lifetime of IKE phrase 2 negotiation. Before it is timeout, the IKE phrase 2 will be
re-negotiated.
3.17.21 DPD Delay
The delay in seconds between Dead Peer Detection keepalives (R_U_THERE,
R_U_THERE_ACK).
3.17.22 DPD Timeout
The length of time in seconds that there are no DPD keepalives and no traffic. After this
time period, DPD action will be performed.
3.17.23 DPD Action
(1) hold: keep the security parameters in LoRa gateway
(2) clear: clear the security parameters in LoRa gateway
(3) restart: immediately to re-negotiate the security parameters
3.17.24 XAuth
(1) no: disable XAuth authentication option
(2) yes: enable XAuth authentication option
3.17.25 Username
The username for XAuth
3.17.26 Password
The password for XAuth
3.17.27 Operation
(1) start: the IKE will be initiated for this tunnel when LoRa gateway is bootup
(2) ignore: the IKE will not be initiated for this tunnel when LoRa gateway is bootup
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Services
3.18 Dynamic DNS
3.18.1 Enable
To enable/disable DDNS function.
3.18.2 Service
To choose the DDNS provider profile.
3.18.3 Hostname
The hostname is used to registered to DDNS provider for domain name query.
3.18.4 Username
The username is used to registered to DDNS provider.
3.18.5 Password
The password is used to registered to DDNS provider.
3.18.6 Source of IP address
The source IP address used to register to DDNS provider.
(1) network: choose IP on specific network
(2) URL: detect the current local IP from specified website. If LoRa gateway is behind a NAT,
input the WEB URL that can report the external IP address of NAT router
3.18.7 Network
User can choose IP on wan, lan or cellular interface
3.18.8 URL
The correct URL might depend on the DDNS provider being used, the sample format
should be http://checkip.dyndns.org
3.18.9 Check for changed IP every and Check-time unit
The unit of time to check if IP address is changed in LoRa gateway.
3.18.10 Force update every and Force-time unit
The unit of time, LoRa gateway try to update the registered information.
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3.19 Modbus Configuration
3.19.1 Modbus Gateway
To enable/disable Modbus TCP to Modbus serial RTU function.
3.19.2 Interface
There are 3 kinds of modes LoRa gateway supported. The configuration of hardware
and software must be matched to work properly.
RS-232(1000)
RS-422(1100)
RS-485(0100)
3.19.3 Baud Rate
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LoRa gateway support following baud rate to communicate with RTU device: 9600,
12000, 14400, 19200, 38400, 57600, 115200.
3.19.4 Data Bits/Parity/Stop Bits
LoRa gateway support following data bits/parity/stop bits combinations: 8N1, 8O1, 8E1,
8N2, 8O2, 8E2.
3.19.5 TCP Port
The TCP Port that Modbus gateway running on LoRa gateway.
3.19.6 MAX TCP Connections
The maximum TCP connections allowed to connect to Modbus gateway.
3.19.7 Frame Break (ms)
The pause in milliseconds between requests.
3.19.8 Slave Timeout (ms)
The response wait time in milliseconds.
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3.20 WEB Server
3.20.1 HTTPS Certificate
The https certificate for Web server. After delete, user can upload certificate prepared.
3.20.2 HTTPS Private Key
The https private key for Web server. After delete, user can upload private key prepared.
3.20.3 Remove old certificate and key
This button can remove certificate and key, and LoRa gateway will automatically
generate certificate and key as bootup.
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3.21 Syslog
3.21.1 Enable
To enable/disable syslog sent to remote host PC.
3.21.2 Host
The IP address of remote host PC that run syslog server.
3.21.3 Port Number
The Port Number of remote host PC that run syslog server.
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Network
3.22 WIFI Status
Visit Network
WIFI to check WIFI function status.
3.22.1 Wireless Overview
It will show 2.4Ghz WIFI SSID and then 5Ghz WIFI SSID. The Edit button can get
into detail WIFI setting page.
3.22.2 Associated Stations
It will display the associated WIFI stations including 2.4Ghz and 5Ghz WIFI stations.
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3.23 WIFI Configuration
Visit Network
WIFI
Edit BUTTON to check or modify general WIFI function.
3.23.1 Wireless network is enabled
To enable/disable the WIFI SSID instance.
3.23.2 Channel
User can choose the desired channel or leave it auto to automatically selection.
3.23.3 Transmit Power
The maximum power is 20dbm mapped to 100%, and user can lower down the
transmission power.
3.23.4 ESSID
The SSID for this wireless interface.
3.23.5 Mode
User can configure this SSID to be AP, Client or WDS-AP, WDS-Client.
3.23.6 Hide ESSID
User can choose to hide SSID explored by clients.
Visit Network
WIFI
Edit BUTTON
Device Configuration
Advanced Settings
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TAB to check or modify advance settings of device level.
3.23.7 Mode
The operating mode for WIFI interface. It supports auto, 802.11b, 802.11g, 802.11g+n
for 2.4Ghz band and auto, 802.11a, 802.11a+n and 802.11ac for 5GHz band.
3.23.8 HT Mode
The channel bandwidth for WIFI device. It supports 20MHz, 40MHz 2nd channel below,
40MHz 2nd channel above, and 40MHz channel for 2.4Ghz band and 20MHz, 40MHz
2nd channel below, 40MHz 2nd channel above, 40MHz channel and 80MHz channel for
5GHz band.
3.23.9 Inter SSID Isolation
WIFI station to station communication between different SSID.
3.23.10 Force 40MHz mode
Force to use 40MHz channel bandwidth. To enable it will be not compatible with IEEE
802.11n-2009, and 20MHz client cannot associate to device.
3.23.11 ANI Enable
To enable/disable hardware level automatically noise immunity.
3.23.12 Dynamic Tx Chain Enable
To enable/disable chip vendor version of efficient transmission.
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Visit Network
WIFI
Edit BUTTON
Interface Configuration
Wireless Security
TAB to check or modify security settings of interface level.
3.23.13 Encryption
The WIFI security settings. It supports No Encryption, WEP Open System, WEP
Shared Key, WEP Mixed, WPA-PSK, WPA2-PSK, WPA-PSK/WPA2-PSK Mixed
Mode, WPA-EAP, and WPA2-EAP.
3.23.14 Used Key Slot / Key#1 / Key#2 / Key#3 / Key#4
The security sub items when WEP is chosen. The Used Key Slot indicate which key is
used for encryption, and user can introduce 4 keys in system.
3.23.15 Cipher / Key
The Cipher method and Key value for WPA-PSK, WPA2-PSK and
WPA-PSK/WPA2-PSK Mixed Mode. The Cipher method supports auto, Force
CCMP(AES), Force TKIP, Force TKIP and CCMP(AES).
3.23.16 Cipher / Radius-Authentication-Server(/Port/Secret) / Radius-Account-Enable /
NAS ID
The RADIUS configuration for WPA-EAP and WPA2-EAP. The authentication and
accounting will be performed on RADIUS server, and LoRa gateway works as
authenticator.
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Visit Network
WIFI
Edit BUTTON
Interface Configuration
MAC Filter TAB to
check or modify WIFI station MAC filter settings of interface level.
3.23.15 MAC-Address Filter
This is chip level MAC filter used to drop station traffic. It supports Allow listed only
(white list) and Allow all except listed (black list).
3.23.16 MAC-List
To input the MAC address of station that purpose to deny.
3.24 Static Routes
Visit Network
Static Routes to manage static route of LoRa gateway. User can add host
route or network route according to deployment environment.
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Switch
Visit Switch
Port Status to check the LAN and WAN link status.
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Visit Switch
Statistics to check the LAN and WAN switch port counter status.
Visit Switch
Configuration to manage the LAN and WAN switch port configuration. User
can enable/disable Auto-Negotiation, Speed, Duplex Mode and Flow Control according the
deployment environment.
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WISE Manager
3.25 Dashboard
Visit WISE Manager
Dashboard to view the sensor data reported by all nodes.
3.26 Management
Visit WISE Manager
Management to manage the database of nodes and check the status of
both gateway and nodes.
Management
The ID of Manager is automatically assigned, and its status is shown afterward. The values of
status include 0 for "DOWN", 1 for "START_UP", and 2 for "IN_SERVICE". The ID of LoRa
Gateway and Nodes are their EUI respecetively, and their status are displayed afterward.
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The “Action” button is used to restart WISE Manager. When clicked, the following dialog will
poped up. Click “OK” to proceed, or “Cancel” to stop.
Notes: Restart of “WISE Manager” is required after “Save & Apply” any settings of
Management page.
Database
To manipulate Database of WISE Manager, LoRa Gateway, and LoRa Nodes, click the buttons
under “Action”.
WISE Manager
This is an informative page only. Click “Back to Overview” after browswing the page.
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LoRa Gateway
WISE-Link
This page is used to configure all paramters of WISE-Link. The following features can be
enabled/or disabled:
“Beacon”: On means WISE-Link 2.0. Off means WISE-Link 1.0
“Periodical Join”: On means Nodes have to rejoin perioidcally. Off means no need.
“Semi-Persistent Scheduling”: On means Gateway allocates SPS sub-frames for Nodes. Off
means Gateway only supports Lottery sub-frames.
“Multicasting”: On means Gateway supports multicast to Nodes. Off means Gateway only
supports uni-cast.
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Then, configure parameters of each feature respectively.
Beacon
“Network ID”: 4-digits heximals, which identifies the network.
“Sub Frame Index”: in terms of ms, which determines the maximum over-the-air time of an
uplink packet.
“Max Tx Ratio”: in terms of time slots, which determines the maxiumum over-the-air time of
all downlink packets allowed within a TTI.
Note: Each time slot is 50 ms, and each TTI is 2400 ms.
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Periodical Join
“Rejoin Perioid”: in terms of 64 TTIs, determines the deadline nodes need to rejoin? Otherwise,
the status of Nodes will be changed to “DOWN” by Gateway when the deadline arrives. For
example, 1024 means 1024 *64TTIs, around 163840 (1024*64*2.5) seocnds, which is over
1 day.
Semi-Persistent Scheduling
“SPS Cycle”: in terms of TTI if the value is less or equal to 64, otherwise in terms of 64 TTIs,
determines the cycle time of SPS sub-frames allocated to a specific node. For example, 24
means 24 TTIs, around 60 (=24*2.5) seconds, and 65 means 2 (65-63) * 64TTIs , around 320
(=2*64*2.5) seconds. The maximum allowed value is 1024.
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Multicast
“Broadcast Key”: 32-digit heximals, which is used to encrypt/decrypt multicast packets.
“Use Nonce to generate multicast key”: If checked, mutlicast keys will be derived from
nonce, and used to encrypt/decrypt multicast packets.
Adaptive Data Rate
“Default Uplink Data Rate”: regional dependant. Allowed range for JP is 0~5. Default 2.
“Default Downlink Data Rate”: regional dependant. Allowed range for JP is 0~5, with default
2.
“Minimum Uplink Data Rate”: regional dependant. Default for JP is 0.
“Maximum Uplink Data Rate”: regional dependant. Default for JP is 5.
“Minimum Downlink Data Rate”: regional dependant. Default for JP is 0.
“Maximum Downlink Data Rate”: regional dependant. Default for JP is 5.
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Radio Frequency
In case Beacon is On:
“Region”: Select region to be used by Beacon.
“Channel Frequency”: Select frequency to be used by Beacon. “Auto” means Gateway
auto-selects the channel with the least RSSI.
“Data Rate”: Fixed value per region.
“Tx Power”: Downlink transmission power in unit of dBm.
In case Beacon is Off:
“Region”: Select region to be used by data.
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“Channel Frequency #1”: Select frequency to be used on channel 1.
“Data Rate #1”: Select data rate to be used on channel 1.
“Tx power #1”: Select downlink transmission power on channel 1.
“Channel Frequency #2”: Select frequency to be used on channel 2.
“Data Rate #2”: Select data rate to be used on channel 2.
“Tx power #2”: Select downlink transmission power on channel 2.
Node
Add LoRa Node
Depending on the “Activation” mode of nodes, different parameters are required.
In case of OTAA,
“Device EUI”: 16-digit heximals.
“App EUI”: 8-digit heximals.
“Device Class”: A stands for Class-A, and C stands for Class-C.
“Activation”: OTAA
“App Key”: 32-digit heximals.
“Payload Field”: Enabled means data is encoded according to rules in WISE
Manageer->Payload Field. Disabled means data is in raw format.
“SPS”: Enabled means SPS subframes are reserved for the node. Disabled means the node can
use Lottery subframs only.
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“Remark”: used for decorating the node, up to 64 characters.
In case of ABP:
“Device EUI”: 16-digit heximals.
“App EUI”: 8-digit heximals.
“Device Class”: A stands for class-A, and C stands for class-C.
“Activation”: ABP
“Device Address”: 8-digit heximals
“Network Session Key”: 32-bit heximals
“Application Session Key”: 32-bit heximals
“Payload Field”: Enabled means data is encoded according to rules in WISE
Manageer->Payload Field. Disabled means data is in raw format.
“SPS”: Enabled means SPS subframes are reserved for the node. Disabled means the node can
use Lottery subframs only.
“Remark”: used for decorating the node, up to 64 characters.
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Edit
Click the circled button to edit an added node.
Delete
Click the circled button to delete an added node.
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3.27 LoRa Node Import
Visit WISE Manageer->Node Import to import node database. Click on the “Node.json” after
“Template” to download the database template. The content of Node.json is as below:
[
{
"Metadata" : ["DevEUI", "AppEUI", "Class", "ActMode", "AppKey", "PayloadField",
"SpsConf", "Remark"],
"Node" : [
["76FE48FFFA000001", "00000000000000ab", "C", "OTAA",
"000000000000000000000000000000A1", "1", "1", "Node1"],
["76FE48FFFA000002", "00000000000000ab", "A", "OTAA",
"000000000000000000000000000000A2", "1", "1", "Node2"]
]
},
{
"Metadata" : ["DevEUI", "AppEUI", "Class", "ActMode", "DevAddr", "NwkSKey",
"AppSKey", "PayloadField", "SpsConf", "Remark"],
"Node" : [
["76FE48FFFA000003", "00000000000000ab", "A", "ABP",
"FA000003", "000000000000000000000000000000A3",
"000000000000000000000000000000A3", "1", "1", "Node3"],
["76FE48FFFA000004", "00000000000000ab", "C", "ABP",
"FA000004", "000000000000000000000000000000A4",
"000000000000000000000000000000A4", "1", "1", "Node4"]
]
}
]
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Two sections are enclosed in brackets: one for OTAA and the other for ABP nodes. Preserve
the content of “Metadata”, and replace the content inside “Node” with those nodes you have.
Click “Select File” to select the edited data base, and then cleck “Append” to append the
content into the current node database. Or, click “Overwrite” if you’d like overwrite the current
database.
3.28 Payload Field
Visit WISE Manageer->Payload Field to define the format of sensor data. At most 4 sensor
data can be encapsulated inside a payload field. Each payload field can be distinguished by
Application EUI and Port.
“Application EUI”: 16-digit heximals.
“Port”: LoRa port number. Valid range is 0 to 223.
“Payload Field”: Number of data formats, 1~ 4.
“Id”: Id of data.
“Name”: Name of sensor type. Select “Custom” if there are no matched sensor type, and enter
the proper name manually.
“Type”: Type of data format, including “Raw”, “Value”, “String”, “Boolean” and “GPS”.
“Decimal Point”: Factorization of data. 0 means no factorization.
“Sign”: Signation of data. On means positive and negative, and Off means positive only.
“Unit”: Unit of data value. Enter unicode if necessary.
“Minimum”: the lower bound of data value.
“Maximum”: the upper bound of data value.
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3.29 WISE-PaaS
Visit WISE-PaaS to configure connection of WISE-PaaS/RMM.
3.29.1 Hostname
The domain name of WISE-PaaS/RMM server.
3.29.2 Port
TCP port number of WISE-PaaS/RMM Server.
Note: Username and Password are disabled.
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Chapter 5
3Advantech Services
This chapter introduces Advantech technical
support and warranty policy for WISE-3610
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5.1 Contact Information
Below is the contact information for Advantech customer service.
Region/Country
Contact Information
America
1-888-576-9688
Brazil
0800-770-5355
Mexico
01-800-467-2415
Europe (Toll Free)
00800-2426-8080
Singapore & SAP
65-64421000
Malaysia
1800-88-1809
Australia (Toll Free)
1300-308-531
China (Toll Free)
800-810-0345
800-810-8389
Sales@advantech.com.cn
India (Toll Free)
1-800-425-5071
Japan (Toll Free)
0800-500-1055
Korea (Toll Free)
080-363-9494
080-363-9495
Taiwan (Toll Free)
0800-777-111
Russia (Toll Free)
8-800-555-01-50
On the other hand, you can reach our service team through below website, our technical
support engineer will provide quick response once the form is filled out:
http://www.advantech.com.tw/contact/default.aspx?page=contact_form2&subject=Technical
+Support
5.2 Global Service Policy
5.2.1 Warranty Policy
Below is the warranty policy of Advantech products:
5.2.1.1 Warranty Period
Advantech branded off-the-shelf products and 3rd party off-the-shelf products used
to assemble Advantech Configure to Order products are entitled to a 2 years
complete and prompt global warranty service. Product defect in design, materials,
and workmanship, are covered from the date of shipment.
All customized products will by default carry a 15 months regional warranty service.
The actual product warranty terms and conditions may vary based on sales contract.
All 3rd party products purchased separately will be covered by the original
manufacturer's warranty and time period, and shall not exceed one year of coverage
through Advantech.
5.2.1.2 Repairs under Warranty
It is possible to obtain a replacement (Cross-Shipment) during the first 30 days of the
purchase, thru your original ADVANTECH supplier to arrange DOA replacement if the
products were purchased directly from ADVANTECH and the product is DOA
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(Dead-on-Arrival). The DOA Cross-Shipment excludes any shipping damage, customized
and/or build-to-order products.
For those products which are not DOA, the return fee to an authorized ADVANTECH
repair facility will be at the customers' expense. The shipping fee for reconstructive
products from ADVANTECH back to customers' sites will be at ADVANTECH's expense.
5.2.1.3 Exclusions from Warranty
The product is excluded from warranty if
-The product has been found to be defective after expiry of the warranty period.
- Warranty has been voided by removal or alternation of product or part identification
labels.
-The product has been misused, abused, or subjected to unauthorized
disassembly/modification; placed in an unsuitable physical or operating environment;
improperly maintained by the customer; or failure caused which ADVANTECH is not
responsible whether by accident or other cause. Such conditions will be determined by
ADVANTECH at its sole unfettered discretion.
-The product is damaged beyond repair due to a natural disaster such as a lighting
strike, flood, earthquake, etc.
-Product updates/upgrades and tests upon the request of customers who are without
warranty.
5.2.2 Repair Process
5.2.2.1 Obtaining an RMA Number
All returns from customers must be authorized with an ADVANTECH RMA (Return
Merchandise Authorization) number. Any returns of defective units or parts without
valid RMA numbers will not be accepted; they will be returned to the customer at the
customer's cost without prior notice .
An RMA number is only an authorization for returning a product; it is not an approval
for repair or replacement. When requesting an RMA number, please access
ADVANTECH's RMA web site: http://erma.ADVANTECH.com.tw with an authorized user
ID and password.
You must fill out basic product and customer information and describe the problems
encountered in detail in "Problem D escription". Vague entries such as "does not work"
and "failure" are not acceptable.
If you are uncertain about the cause of the problem, please contact ADVANTECH's
Application Engineers (AE). They may be able to find a solution that does not require
sending the product for repair.
The serial number of the whole set is required if only a key defective part is returned
for repair. Otherwise, the case will be regarded as out-of-warranty.
5.2.2.2 Returning the Product for Repair
It's possible customers can save time and meet end-user requirements by returning
defective products to an y authorized ADVANTECH repair facility without an extra
cross-region charge . It is required to contact the local repair center before offering
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global repair service.
It is recommended to s end cards without accessories (manuals, cables, etc.). Remove
any unnecessary components from the card, such as CPU, DRAM , and CF Card . If you
send all these parts back (because you believe they may be part of the problem),
please note clearly that they are included. Otherwise, ADVANTECH is not r esponsible
for any items not listed . Make sure the " Problem Description " is enclosed.
European Customers that are located outside European Community are requested to
use UPS as the forward ing company .We strongly recommend adding a packing list to
all shipments.Please prepare a shipment invoice according to the following guidelines
to decrease goods clearance time:
1. Give a low value to the product on the invoice, or additional charges will be levied by
customs that will be borne by the sender.
2. Add information "Invoice for customs purposes only with no commercial value" on
the shipment invoice.
3. Show RMA numbers, product serial numbers and warranty status on the shipment
invoice.
4. Add information about Country of origin of goods
In addition, please attach an invoice with RMA number to the carton, then write the
RMA number on the outside of the carton and attach the packing slip to save handling
time. Please also address the parts directly to the Service Department and mark the
package "Attn. RMA Service Department".
All products must be returned in properly packed ESD material or anti-static bags.
ADVANTECH reserves the right to return unrepaired items at the customer's cost if
inappropriately packed.
Besides that, "Door-to-Door" transportation such as speed post is recommended for
delivery, otherwise, the sender should bear additional charges such as clearance fees if
Air-Cargo is adopted.
Should DOA cases fail, ADVANTECH will take full responsibility for the product and
transportation charges. If the items are not DOA, but fail within warranty, the sender
will bear the freight charges. For out-of-warranty cases, customers must cover the cost
and take care of both outward and inward transportation.
5.2.2.3 Service Charges
The product is excluded from warranty if :
- The product is repaired after expiry of the warranty period.
- The product is tested or calibrated after expiry of the warranty period, and a No
Problem Found (NPF) result is obtained.
- The product, though repaired within the warranty period, has been misused, abused,
or subjected to unauthorized disassembly/modification; placed in an unsuitable
physical or operating environment; improperly maintained by the customer; or failure
caused which ADVANTECH is not responsible whether by accident or other cause. Such
conditions will be determined by ADVANTECH at its sole unfettered discretion.
- The product is damaged beyond repair due to a natural disaster such as a lighting
strike, flood, earthquake, etc.
- Product updates and tests upon the request of customers who are without warranty.
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If a product has been repaired by ADVANTECH, and within three months after such a
repair the product requires another repair for the same problem, ADVANTECH will do
this repair free of charge. However, such free repairs do not apply to products which
have been misused, abused, or subjected to unauthorized disassembly/modification;
placed in an unsuitable physical or operating environment; improperly maintained by
the customer; or failure caused which ADVANTECH is not responsible whether by
accident or other cause.
Please contact your nearest regional service center for detail service quotation.
Before we start out-of-warranty repairs, we will send you a pro forma invoice (P/I) with
the repair charges. When you remit the funds, please reference the P/I number listed
under "Our Ref". ADVANTECH reserves the right to deny repair services to customers
that do not return the DOA unit or sign the P/I. Meanwhile, ADVANTECH will scrap
defective products without prior notice if customers do not return the signed P/I within
3 months.
5.2.2.4 Repair Report
ADVANTECH returns each product with a "Repair Report" which shows the result of the
repair. A "Repair Analysis Report" is also provided to customers upon request. If the
defect is not caused by ADVANTECH design or manufacturing, customers will be
charged US$60 or US$120 for in-warranty or out-of-warranty repair analysis reports
respectively.
5.2.2.5 Custody of Products Submitted for Repair
ADVANTECH will retain custody of a product submitted for repair for one month while
it is waiting for return of a signed P/I or payment (A/R). If the customer fails to respond
within such period, ADVANTECH will close the case automatically. ADVANTECH will take
reasonable measures to stay in proper contact with the customer during this one
month period.
5.2.2.6 Shipping Back to Customer
The forwarding company for RMA returns from ADVANTECH to customers is selected
by ADVANTECH. Per customer requirement, other express services can be adopted,
such as UPS, FedEx and etc. The customer must bear the extra costs of such alternative
shipment. If you require any special arrangements, please indicate this when shipping
the product to us .
www.advantech.com
Please verify specifications before quoting. This guide is intended for
reference purposes only.
All product specifications are subject to change without notice.
No part of this publication may be reproduced in any form or by
any means, electronic, photocopying, recording or otherwise, without prior
written permission of the publisher.
All brand and product names are trademarks or registered trademarks of
their respective companies.
© Advantech Co., Ltd. 2013