Agilent Technologies Scanner Epsg1026386 Users Manual

epsg1026386 to the manual d936162a-fd58-45d2-8f48-fc4f74aa6293

2015-02-02

: Agilent-Technologies Agilent-Technologies-Agilent-Technologies-Scanner-Epsg1026386-Users-Manual-413389 agilent-technologies-agilent-technologies-scanner-epsg1026386-users-manual-413389 agilent-technologies pdf

Open the PDF directly: View PDF PDF.
Page Count: 35

Scroll down to view the document on your mobile browser.
  EMG Business Management System Manual Doc # epsg1026386 Rev. 112 Page 1 of 35   The user of any printed copy of this controlled document is responsible for verifying it is the correct version prior to use. Hard copies are uncontrolled.   This manual contains links to subordinate documents that are restricted to Agilent personnel only  and may not work if accessing this document from a public site. The current version is available at the EMG Document Map website: http://emg.communications.agilent.com/quality/bms/040318_docMap.asp (c) Agilent Technologies, Inc. 2002, AGILENT TECHNOLOGIES  Document Control Log REV NO. CHANGE SUMMARY  DOCUMENT OWNER  APPROVER  DATE APPROVED 112 Updated Document and Fixed Broken Links. Addressed DEKRA NC by referencing EMG OF as part of AOF. Changed wording to aid clarity in section 9.6 related to an old system CASPER now Siebel. Section 8 updated to reflect relationship between AOF and EMG OF. Section 2.2 Org Chart updated. Section 4.2. Revised wording related to Infrastructure Org roles and responsibilities Kevin Fawl (BMS Team) Ted Tucker 13-Nov-2012    Table of Content Sec# Topic ISO9001: 2008 Clause Page 1 Introduction  Purpose, Background, Reference, Scope 4.2.2 3 2 Organization, Responsibility and Authority  Org. Chart 4.1, 5.2, 5.3, 5.4.2b, 5.5.1, 5.5.2, 5.5.3, 5.6.1, 6.1, 5.3  4-6 3 Business Management System Structure  Business Management System Architecture (process map)   7.2.1c  7-10 4 Business Management   Business Management System (e.g. Quality Policy, Disaster Recovery, Quality Education, Customer Property, Required Documents).  Strategic Planning: Acquisitions, Technology development   Management Review  Continual Process Improvement: CPI, Six Sigma  Manage Technical information: TIS  Infrastructure Organizations:   Financial Management  Human Resources  Information Technology (IT)/ ERP  WPS: Plant, Equipment and Facilities Management   4.2.3, 4.2.4, 5.3, 5.6, 6.2.2, 7.2.2, 7.4, 8.1, 8.2.1, 8.2.2, 8.3, 8.5.2, 8.5.3, 7.5.4  4.1c, 4.2.1a, 4.2.1b 5.4.1, 7.1 5.6 5.3b, 5.4.1, 8.2.3, 8.5.1 6.3c, 7.1d, 8.4, 8.5 6.0  5.1, 6.3.c  6.2 6.3, 6.4, 6.1, 6.3 6.3, 6.4  11-16 5 Marketing  Marketing Insight/Scanning  Customer Requirements Definition  Market Product Road Mapping  New Product Launch and Execution  Customer Sales Channel   Outbound Marketing  Field Training  Competitor to Competitor Analysis  5.4, 7.1 5.2, 7.2.1, 8.2.1 7.3 7.2.1 7.2.3 7.2.3 6.2.2 5.4, 8.4  16 6 Research and Development   Product Life Cycle  7.1, 7.3.2, 7.3.5, 7.3.6, 7.3.7 8.2.3, 8.2.4, 8.4, 8.5.1 17 7 Sales Management  Field Sales  Customer Contact Center  EMG Customer Data       7.2.1 7.2.2, 7.2.3 7.2.2, 7.2.3  18-20
  EMG Business Management System Manual Doc # epsg1026386 Rev. 112 Page 2 of 35   The user of any printed copy of this controlled document is responsible for verifying it is the correct version prior to use. Hard copies are uncontrolled.   This manual contains links to subordinate documents that are restricted to Agilent personnel only  and may not work if accessing this document from a public site. The current version is available at the EMG Document Map website: http://emg.communications.agilent.com/quality/bms/040318_docMap.asp (c) Agilent Technologies, Inc. 2002, AGILENT TECHNOLOGIES   8 Order Fulfillment  Planning  Materials Purchasing  Manufacturing  Delivery  NPI/Engineering Support   7.2.1a, 7.2.2c, 7.5 7.4, 7.4.1, 7.4.2, 7.4.3 7.3.4, 7.3.6 7.5, 7.6, 8.2.3, 8.3  7.5.1, 7.5.5, 8.2.1 7.3,  7.3.4,  7.5.1,  8.2.3,  8.2.4, 8.5.2, 8.5.3 21-25 9 Customer Satisfaction  Service Solutions Unit/Service Delivery Op: Repair, Cal.  Application Engineering Organization  Professional services and support  Remarketing Solutions Division  Customer Surveys: ACS  Customer Feedback: CFS, VOC, OBD, OTD, Bluebook  Escalations: CIRF, Presidents line, Order Delivery  7.5.1, 7.5.2, 7.5.3, 7.6 6.2.2, 7.2.3 6.3c 6.3c  8.2.1, 8.4 4.1e, 5.6.2b, 7.2.3, 8.2.1, 8.4  7.2.3, 8.2.1  26-30 10 Abbreviations used in this manual  31 11 Documentation Log  32-35

Navigation menu