Agilent Technologies Scanner Epsg1026386 Users Manual
epsg1026386 to the manual d936162a-fd58-45d2-8f48-fc4f74aa6293
2015-02-02
: Agilent-Technologies Agilent-Technologies-Agilent-Technologies-Scanner-Epsg1026386-Users-Manual-413389 agilent-technologies-agilent-technologies-scanner-epsg1026386-users-manual-413389 agilent-technologies pdf
Open the PDF directly: View PDF
Page Count: 35
- Document Control Log
- Table of Content
- 8.1 Planning (7.2.1a, 7.2.2c, 7.5)
- 8.3.1 Production (7.5, 7.5.5, 7.6, 8.2.3, 8.3)
- 8.4 Delivery (7.5.1, 7.5.5, 8.2.1)
- 8.4.1 Shipping (7.5.5)
- 9.1 Service Solutions Unit (SSU) (7.5.1, 7.5.2, 7.5.3, 7.6)
- The Service Solutions Unit’s mission is to build customer value and intimacy through support services and solutions. These either extend the usefulness and product life of hardware products, or are unique services such as consulting and training that ...
- There are two separate entities in SSU from an operational perspective to better serve customers. The SSU organization will focus on business development, marketing and R&D customer and planning issues while the SSU SDO, Service Delivery Operation del...
- 9.2 Application Engineering Organization (AEO)
![ EMG Business Management System Manual Doc # epsg1026386 Rev. 112 Page 1 of 35 The user of any printed copy of this controlled document is responsible for verifying it is the correct version prior to use. Hard copies are uncontrolled. This manual contains links to subordinate documents that are restricted to Agilent personnel only and may not work if accessing this document from a public site. The current version is available at the EMG Document Map website: http://emg.communications.agilent.com/quality/bms/040318_docMap.asp (c) Agilent Technologies, Inc. 2002, AGILENT TECHNOLOGIES Document Control Log REV NO. CHANGE SUMMARY DOCUMENT OWNER APPROVER DATE APPROVED 112 Updated Document and Fixed Broken Links. Addressed DEKRA NC by referencing EMG OF as part of AOF. Changed wording to aid clarity in section 9.6 related to an old system CASPER now Siebel. Section 8 updated to reflect relationship between AOF and EMG OF. Section 2.2 Org Chart updated. Section 4.2. Revised wording related to Infrastructure Org roles and responsibilities Kevin Fawl (BMS Team) Ted Tucker 13-Nov-2012 Table of Content Sec# Topic ISO9001: 2008 Clause Page 1 Introduction Purpose, Background, Reference, Scope 4.2.2 3 2 Organization, Responsibility and Authority Org. Chart 4.1, 5.2, 5.3, 5.4.2b, 5.5.1, 5.5.2, 5.5.3, 5.6.1, 6.1, 5.3 4-6 3 Business Management System Structure Business Management System Architecture (process map) 7.2.1c 7-10 4 Business Management Business Management System (e.g. Quality Policy, Disaster Recovery, Quality Education, Customer Property, Required Documents). Strategic Planning: Acquisitions, Technology development Management Review Continual Process Improvement: CPI, Six Sigma Manage Technical information: TIS Infrastructure Organizations: Financial Management Human Resources Information Technology (IT)/ ERP WPS: Plant, Equipment and Facilities Management 4.2.3, 4.2.4, 5.3, 5.6, 6.2.2, 7.2.2, 7.4, 8.1, 8.2.1, 8.2.2, 8.3, 8.5.2, 8.5.3, 7.5.4 4.1c, 4.2.1a, 4.2.1b 5.4.1, 7.1 5.6 5.3b, 5.4.1, 8.2.3, 8.5.1 6.3c, 7.1d, 8.4, 8.5 6.0 5.1, 6.3.c 6.2 6.3, 6.4, 6.1, 6.3 6.3, 6.4 11-16 5 Marketing Marketing Insight/Scanning Customer Requirements Definition Market Product Road Mapping New Product Launch and Execution Customer Sales Channel Outbound Marketing Field Training Competitor to Competitor Analysis 5.4, 7.1 5.2, 7.2.1, 8.2.1 7.3 7.2.1 7.2.3 7.2.3 6.2.2 5.4, 8.4 16 6 Research and Development Product Life Cycle 7.1, 7.3.2, 7.3.5, 7.3.6, 7.3.7 8.2.3, 8.2.4, 8.4, 8.5.1 17 7 Sales Management Field Sales Customer Contact Center EMG Customer Data 7.2.1 7.2.2, 7.2.3 7.2.2, 7.2.3 18-20](https://usermanual.wiki/Agilent-Technologies/AgilentTechnologiesAgilentTechnologiesScannerEpsg1026386UsersManual413389.659952970-User-Guide-Page-1.png)
![ EMG Business Management System Manual Doc # epsg1026386 Rev. 112 Page 2 of 35 The user of any printed copy of this controlled document is responsible for verifying it is the correct version prior to use. Hard copies are uncontrolled. This manual contains links to subordinate documents that are restricted to Agilent personnel only and may not work if accessing this document from a public site. The current version is available at the EMG Document Map website: http://emg.communications.agilent.com/quality/bms/040318_docMap.asp (c) Agilent Technologies, Inc. 2002, AGILENT TECHNOLOGIES 8 Order Fulfillment Planning Materials Purchasing Manufacturing Delivery NPI/Engineering Support 7.2.1a, 7.2.2c, 7.5 7.4, 7.4.1, 7.4.2, 7.4.3 7.3.4, 7.3.6 7.5, 7.6, 8.2.3, 8.3 7.5.1, 7.5.5, 8.2.1 7.3, 7.3.4, 7.5.1, 8.2.3, 8.2.4, 8.5.2, 8.5.3 21-25 9 Customer Satisfaction Service Solutions Unit/Service Delivery Op: Repair, Cal. Application Engineering Organization Professional services and support Remarketing Solutions Division Customer Surveys: ACS Customer Feedback: CFS, VOC, OBD, OTD, Bluebook Escalations: CIRF, Presidents line, Order Delivery 7.5.1, 7.5.2, 7.5.3, 7.6 6.2.2, 7.2.3 6.3c 6.3c 8.2.1, 8.4 4.1e, 5.6.2b, 7.2.3, 8.2.1, 8.4 7.2.3, 8.2.1 26-30 10 Abbreviations used in this manual 31 11 Documentation Log 32-35](https://usermanual.wiki/Agilent-Technologies/AgilentTechnologiesAgilentTechnologiesScannerEpsg1026386UsersManual413389.659952970-User-Guide-Page-2.png)