AirWalk Communications AWEPPRO EdgePoint PRO User Manual Reference Guide

AirWalk Communications, Inc. EdgePoint PRO Reference Guide

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Reference Guide HTML Version

1. Installation Guide
2. Reference Guide

Reference Guide

Ed P i t PRO



PRO



ReferenceGuide

1/24/2011 Page1

AirWalkCommunicationsProprietaryandConfidential

TableofContents

•WhattoExpectwithEdgePointPRO

•PerformanceFeatures

•NetworkRequirements

•ContentsoftheInstallationKit

•StepstoInstalltheDevice

–StepOne– SelectLocation

–StepTwo–MountBrackettoWall

–StepThree

–

PositionPowerSupply,CablesandAntennas

–StepFour–SecureEdgePointPROtoBracketandConnectCables

–StepFive–PoweringUptheEdgePointPRO

•AuthorizedUserLists

•CommonTroubleshootingTips

•CustomerSupport

•SafetyandRegulations

1/24/2011 Page2

AirWalkCommunicationsProprietaryandConfidential

WhattoExpectwithAirWalkEdgePointPRO

TheEdgePointPROisacompactcellularaccesspoint,alsoknownasanenterprisefemtocell.Itexpands3Gcellularserviceinsidebuildingssomobile

userscanexperiencefullvoiceanddataserviceinareasthathaveinconsistentornocellularsignal.Typicalinstallations includeofficebuildings,

warehouses,highrises,conventioncentersandotherin‐buildinghotspots.

TheEdgePointPROworksasanaccesspointindependentofthemacronetworktowerstobringcellularcapacityandcoverageto aspecificarea.

WhileusersareinthedesignatedenterprisefemtocellcoverageareatheircellularsignalwillbeprovidedbytheEdgePointPRO ratherthanthe

macrocell towers. Cellular service is seamless, so users are fully mobile to move between the femtocell coverage area and the

cro network

macrocell



towers.



Cellular



service



seamless,



users



are



fully



mobile



move



between



the



femtocell



coverage



area



and



the

cro



network



coverageareawithnoserviceinterruptions.

EdgePointProAdvantages:

•VoiceClarityandFullMobility:ReliablevoicecoverageandincreasedcellularcapacityfromtheEdgePointPROfreesusersfromrelyingsolely

onatraditionallandline.Cellularphonesbecomeapracticaloptiontouseasaprimaryphonebothinsideandoutsideofabuilding.

•ConsistentHigh‐SpeedData:MobiledatausersareabletorelyupontheirmobilephoneorlaptopwithCDMAAirCard toaccessapplications,

accountsandotherelectronicinformationthroughoutthecoveragearea.Cellularserviceisareliableandsecuretechnology .

•StandardPhoneConvenience:TheEdgePointPROserviceiscompatiblewithanyCDMAcellularphoneorAirCard.

•LongTermPerformance:Oncethedeviceisinstalled,thereistypicallynoreasontomove,orupdatetheEdgePointPRO.Thisunitisalso

maintenancefreeandrequiresnoregularmaintenance.

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AirWalkCommunicationsProprietaryandConfidential

EdgePointPROFeatures

Device Performance

Device Specifics

Device



Performance

Simultaneouslysupportsupto28usersforvoice

andupto32usersfordataservices

Coversupto100,000squarefeetofindoorspace

with200mWofRFpower

Device



Specifics

3G,CDMAtechnology

1xRTT(voice)and1xEV‐DORev.A(data)

15ampsmaximum/120VAC

Compatiblewithanystandard‐issueCDMAcellular

phone

FeaturetransparencywiththeCDMAmacronetwork

Supports911emergencycalls

Dimensions:12”Hx14.6”Wx2”D

Weight:~6.5lbs(9lbswithbracket)

Temperature:32°Ft‐122°F

Humidity:0%to95%non‐condensing

RJ45forconnectiontostandardCAT5orCAT6Connection

3GPP2compliant

SafetyandFCCcertified

1/24/2011 Page4

AirWalkCommunicationsProprietaryandConfidential

NetworkRequirements

TheEdgePointPROisIP‐based,itplugsdirectlyintoanexistingbroadbandconnectiontoextend3Gwirelessservice.Minoradjustmentstothe

networksettingsmayberequiredforasuccessfulimplementation.TheavailableLANnetworkshouldmeetthefollowingrequirementsfor

bandwidthandcapacity.

Service UsageType BandwidthRequirementsCapacityDescription

MaximumCapacity 5Mbps 28voicecallsand32 activedatausers,simultaneous

Idl

20 Kb

N i

Idl

e



oact

veusers

VoiceTrafficOnly60Kbpspercall Maximumof28 concurrentcalls

DataTrafficOnly3Mbpsper device(maximum)Maximumof32simultaneous datasessions

IfmultipledevicesareinstalledthroughoutacampustherewillbeanincreaseofIPtrafficontheLAN

LANInstallationConsiderations(variesdependingupontheexistingcustomernetwork)

•ThedevicesupportsstandardRJ45LANconnection

•ThedevicesupportsIPaddressingusingDHCP(default)ordirectconfigurationofastaticIPaddress.

•ThelocalLANneedstobeadjustedforaccesstoexternalinternetandallowpacketstoberoutedthroughthecustomer’snetwork.

WAN Cidti

WAN



ons

era

ons

•AllpacketsaremarkedwithaconfigurableClassofServicethatcanbeusedbytheCustomerPremiserouterforpriorityrouting.

•ThefollowingWANconsiderationsshouldbeaddressedpriortoinstallingthedevice.

UDPPort500isopenonthefirewall

InternetSecurityAssociationisproperlyconfigured



Key Management Protocol (ISAKMP) is addressed for VPN networks

1/24/2011 Page5

AirWalkCommunicationsProprietaryandConfidential



Key



Management



Protocol



(ISAKMP)



addressed



for



VPN



networks

UDPport4500isopenonthefirewall

IPSecNATTraversalisallowed

ContentsoftheInstallationKit

EdgePointPRO Mountingbracket

GPSantenna Powerconverterand

5ft(1.5m)cable

RFantenna

User

’

sGuide

Ethernetcable

User s



Guide

Other

Documentation

16.4ft(5m)

2securelockbracket

EdgePoint PRO

User Guide

Version 0.1

November 2010

1/24/2011 Page6

AirWalkCommunicationsProprietaryandConfidential

screws

StepOne– SelectLocation

EdgePoint PRO location requirements:

Ethernet

Power

EdgePoint



PRO



location



requirements:



•Flat24”x24”wallspacesoaphysicalclearanceof5”onall

sidesofthedeviceisobservedtoensureefficientoperationof

thecoolingfansandantennas

•Abuildingsupportbeamformountingsupport(recommended) GPSAntenna

Ethernet



connection

Power



connection

•AccesstoaACpowersourceandbreakerstoaccommodateup

to15amps/120VAC(ceilingaccessisrecommended)

•AccesstoanEthernetporttoconnecttheenterpriseLANline

totheinternetbackbone(ceilingaccessisrecommended)

•Mustbe15ft

(

)

fromawindowthathasnometalsheetin



<15ft(5m)

() g

withaclearviewofthesky

•Moderatetemperaturebetween32°Fand122°F

•Dryenvironmentwithrelativehumiditybetween0to95%

non‐condensing

Ei t ddfitllti

pmen

nee



or

on:

•DrillorscrewdriverwithmediumPhillipshead

•Stepladdertoinstallandconnectthecablesinmostlocations

(mostlocations)

•3screwssize#10

anheadx2”withwasher

>6ft(2m)

1/24/2011 Page7

AirWalkCommunicationsProprietaryandConfidential

•3wallanchorsoptional

StepTwo–MountBrackettoWall

Oncethelocationisselected,mountthebrackettothewall.

•MountEdgePointPROatleast6ft(2m)fromfloor

–

Donotmountaboveceilingoronceiling

•Usebracketasatemplatetodetermineholepositioning

•Drill3wallanchorsintothewall,ifnecessary.Ifmountingtoa

beam, no wall anchors will be necessary.

beam,



wall



anchors



will



necessary.

•Positionthebracketlinedupwiththeholes

•Drivescrewsthroughthebrackettofirmlysecureittothewall

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AirWalkCommunicationsProprietaryandConfidential

StepThree

–

PositionPowerSupply,Cablesand

Antennas

Usethemountedbracketasabasesupportto:

•Placepowersupplyintodesignatedlocationattopofbracket

•

Use side areas of bracket to roll excess cable slack

Insertpower

supplyatthetop

ofthebracket

•

Use



side



areas



bracket



roll



excess



cable



slack

•Intherightcableguidespace,pullpowercablethroughto

securetodevicewithapproximately2”ofclearance

•Inmiddlespace,placeEthernetcablethroughthecableguide

withapproximately2”ofclearance

•Intheleftspace,placeGPSantennacablethroughthecable

guidewithapproximately2”ofclearance

•InstalltheGPSantennawithin15ft

(

)

ofawindowwithno

Drawcables

throughthe

cableguides

()

metalsheetingandwithanopenviewofthesky

Rollexcess

cable slack

1/24/2011 Page9

AirWalkCommunicationsProprietaryandConfidential

cable



slack

StepFour–SecureEdgePointPROtoBracket

andConnectCables

SecuretheEdgePointPROcables:

•Positionthedeviceontothemountingbracketinlinewith4pegs.Lockthedevicesecurelyintothe

keyholesbyslidingthedevicedown.

•

Secure the cables from the cable guides on the mounting bracket and plug into the device

Secure



the



cables



from



the



cable



guides



the



mounting



bracket



and



plug



into



the



device

–ConnectRFantenna

–ConnectGPSantenna

–Connectpower

–ConnectEthernet

•Secure2lockbracketscrewstotoponeithersidetomountdevicetobracket

**Note:TheUSBportwillremainvacant

Fastenlock

bracket screws

Fasten lock

Connect

RFantenna

Connect

GPSantenna

Connect

Ethernet

cable

Connect

Power

cable

bracket



screws

Fasten



lock



bracketscrews

1/24/2011 Page10

AirWalkCommunicationsProprietaryandConfidential

StepFive

–

PoweringUptheEdgePointPRO

EdgePointPROPowerUpSequence

•Onceallcableconnectionsareestablished,

pressthePowerbuttononthetoprightsideof

thedevice

•

It will take between 5to 45 minutes for the

Activity(chronological)POWLINKNETGPSSYS

1.PoweronBlueOffOffOffBlue

Flashing



will



take



between



minutes



for



the



EdgePointPROtoconfigureandbereadyfor

service

•Thebluelightswillilluminatetoindicate:

POW

–

Power is on

2EthernetAccessEstablishedBlueBlue OffOffBlue

Flashing

3.IPSecTunnelConnectedBlueBlue BlueOffBlue

Flashing

Assoonasnetworkcableisconnected.

1‐2minutesLINKLed:Blueifphysicallyconnected.Blinkingperactivity

POW



Power



LINK‐ Ethernetaccessisestablished

NET–IPSecurityisestablished

GPS

–

The GPS location is identified

Flashing

4.GPSLockEstablishedBlueBlueBlueBlueBlue

Flashing

NETLed:RedflashinguntilgettingDHCPIPaddress,Blueflashing

whileIPSectunnelisestablished,redifauthenticationfa ils

GPSLed:Redifnosatellite,Blueblinkingwithsatellite,Blueiflocked

Upto20minutes

10‐15minutes

GPS



The



GPS



location



identified

SYS–Allradiosarereadyandthesystemis

readyforoperation.

5.SystemReboot BlueOffOffOffOff

6.SIPRegistration&

CalibrationBlueBlueBlueBlueBlue

Flashing

Upto2minutes

Up to 2minutes

SYSLed:BlueflashinguntilSIPregisteredfor1xand/orPDSNkeepalivefor

DO Rdbli ki ifth bdidthi t h f ll

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AirWalkCommunicationsProprietaryandConfidential

7.FrequencyLock&System

ReadyBlueBlueBlueBlueBlue



minutes

,



bli

ng



e

idth



sno

enoug



oraca

AuthorizedUserLists

TheAuthorizedUserList(AUL)isalistofmobilenumbersprovidedbythecustomerthathaveaccesstothe

device’svoiceanddataservices.TheEdgePointPROservicessupportonlythemobilephonesthatare

recognizedasauthorizedmobileusersofthedeviceservices. Mobilephonesthatareinthedevicecoverage

area,butnotauthorizedusersoftheEd

ePointPROwillnotbecoveredb

thedevice’svoiceanddataservices.

g y

ThisleavesthefullcapacityofthedevicetoservicetheauthorizedEdgePointPROusers.

•Uponinstallation,theserviceproviderwillrequirealistofmobilenumbers

–

to200usernumbersfordata

(

EVDO

)

p()

–upto200usernumbersforvoice(1xRTT)

•OneoutsideUSmobilephonenumberisacceptedperdevice,theremainingnumbersmustbedomestic

USmobilenumbers.

•Afterinstallationofthedevice



leasecontacttheservice

rovidertoidentif

oru

datetheAuthorized

, p p y p

UserList.

1/24/2011 Page12

AirWalkCommunicationsProprietaryandConfidential

CommonTroubleshootingTips

•POWnotilluminated:

–Checkpowercable,betweenpowerconverterandwallplug

–Checkcablebetweenpowerconverterandenterprisefemtocell

–Checkthepowerswitchisontoprightcorneroffemtocell

•LINKnotilluminated

–CheckEthernetLANline,ifcontinuesblinkingothernetworktroubleshootingwillneedtobedonebya

trainedtechnician

•NETnotilluminated

–Checkinternetconnectivityfromestablishedline,callsupportifyouhaveconnectivityandnoillumination

•GPSnotilluminated

–RepositiontheGPSantennaasoutlinedinInstallationStep1:SelectingtheLocationuntilthereisasignal.

1/24/2011 Page13

AirWalkCommunicationsProprietaryandConfidential

SafetyandRegulations

Thisuserguidecontainsimportantoperationalandsafetyinformationthatwillhelpyousafelyuseyourbase

station.

Failuretoreadandfollowtheinformationprovidedinthisuserguidemayresultinseriousbodilyinjury,death,or

propertydamage.

GeneralPrecautions

Thereareseveralsimpleguidelinestooperatingyourbasestationproperlyandmaintainingsafe,satisfactory

service.

•Avoidexposingyourbasestationtorainorliquidspills.Ifyourbasestationdoesgetwet,immediatelyturnthepoweroffand

removethepowerconnector.

•

Do not operate this unit in an extremely dusty or humid environment.



not



operate



this



unit



extremely



dusty



humid



environment.

•Donotobstructtheheatventsbyblockingtheopeningsorcoveringthebasestation,anddonotoperateitinaconfinedspace.

•Avoidplacingnearradiatorsorotherheatingsources.

•AvoidlocatingtheEdgePointPROwhereitcouldbeexposedtodirectsunlightforprolongedperiods.

•Donotconnecttoapowerstripcontaininganexcessivenumberofotherdevices.

•Ifthebasestationwillnotbeuseforaprolongedperiod,removethepowercordfromtheACoutlet.

•Anychangesormodificationstoyourbasestationnotexpresslyapprovedinthisdocumentcouldvoidyourwarrantyforthis

equipmentandvoidyourauthoritytooperatethisequipment.

Note:Forthebestcareof

ourbasestation

ensurethatonl

authorized

ersonnelservice

ourdevice.Failuretodosoma

be

1/24/2011 Page14

AirWalkCommunicationsProprietaryandConfidential

y , y p y y

dangerousandvoidyourwarranty.

SafetyandRegulations

Warning of 911 Limitations

Warning



911



Limitations

DoNotRelyonYourBaseStationforEmergencyCalls

Yourbasestationoperatesusingradiosignals,whichcannotguaranteeconnectioninallconditions.Thereforeyoushouldneverrely

solelyuponyourbasestationforessentialcommunication(e.g.,medicalemergencies).Emergencycallsmaynotbepossibleon all

cellular networks or when certain network services or mobile phone features are in use Check with your local service provide

r f

cellular



networks



when



certain



network



services



mobile



phone



features



are



use

.

Check



with



your



local



service



provide



details.

FCCInformation

RadioInterference

ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothefollowingtwoconditions:(1)Thisdevicemay notcause

harmfulinterference,and(2)Thisdevicemustacceptanyinterferencereceived,includinginterferencethatmaycauseundesired

operation.

UnauthorizedModifications

Personsorpartiesresponsibleforoperationofthisequipmentarecautionedthatanychangesormodificationsnotexpresslyapproved

byAirWalkCommunicationsIncorporatedcouldvoidtheuser’sauthoritytooperatethisequipment.

DigitalDeviceInterference

Thise

menthasbeentestedandfoundtocom

withthelimitsforaClassBdi

italdevice,

ursuantto

art15oftheFCCRules.

1/24/2011 Page15

AirWalkCommunicationsProprietaryandConfidential

qp py g p p

Theselimitsaredesignedtoprovidereasonableprotectionagainstharmfulinterferenceinaresidentialinstallation.Thisequipment

generates,uses,andcanradiateradiofrequencyenergyand,ifnotinstalledandusedinaccordancewiththeinstructions,maycause

harmfulinterferencetoradiocommunications.

AirWalk Communications AWEPPRO EdgePoint PRO User Manual Reference Guide

AirWalk Communications, Inc. EdgePoint PRO Reference Guide

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