AirWalk Communications AWEPPRO EdgePoint PRO User Manual Reference Guide
AirWalk Communications, Inc. EdgePoint PRO Reference Guide
Contents
- 1. Installation Guide
- 2. Reference Guide
Reference Guide
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| Mirror Download [FCC.gov] | |
| Document ID | 1454058 |
| Application ID | L5QDF5UsvsBStrcSmL/B2Q== |
| Document Description | Reference Guide |
| Short Term Confidential | No |
| Permanent Confidential | No |
| Supercede | No |
| Document Type | User Manual |
| Display Format | Adobe Acrobat PDF - pdf |
| Filesize | 54.56kB (682019 bits) |
| Date Submitted | 2011-04-26 00:00:00 |
| Date Available | 2011-06-10 00:00:00 |
| Creation Date | 2011-01-24 14:47:07 |
| Producing Software | Acrobat Distiller 8.2.5 (Windows) |
| Document Lastmod | 2011-01-24 14:47:07 |
| Document Title | Microsoft PowerPoint - EdgePoint PRO Reference Guide Draft - Dec 17.ppt [Compatibility Mode] |
| Document Creator | PScript5.dll Version 5.2.2 |
| Document Author: | rmaclennan |
EdgePoint Ed P i t PRO Reference Guide 1/24/2011 AirWalk Communications Proprietary and Confidential Page 1 Table of Contents • • • • • What to Expect with EdgePoint PRO Performance Features Network Requirements Contents of the Installation Kit Steps to Install the Device – – – – – • • • • 1/24/2011 Step One – Select Location Step Two – Mount Bracket to Wall Step Three – Position Power Supply, Cables and Antennas Step Four – Secure EdgePoint PRO to Bracket and Connect Cables Step Five – Powering Up the EdgePoint PRO Authorized User Lists Common Troubleshooting Tips Customer Support Safety and Regulations AirWalk Communications Proprietary and Confidential Page 2 What to Expect with AirWalk EdgePoint PRO The EdgePoint PRO is a compact cellular access point, also known as an enterprise femtocell. It expands 3G cellular service inside buildings so mobile users can experience full voice and data service in areas that have inconsistent or no cellular signal. Typical installations include office buildings, warehouses, high rises, convention centers and other in‐building hot spots. The EdgePoint PRO works as an access point independent of the macro network towers to bring cellular capacity and coverage to a specific area. While users are in the designated enterprise femtocell coverage area their cellular signal will be provided by the EdgePoint PRO rather than the macrocell towers. Cellular service is seamless, so users are fully mobile to move between the femtocell coverage area and the macro network coverage area with no service interruptions. EdgePoint Pro Advantages: • Voice Clarity and Full Mobility: Reliable voice coverage and increased cellular capacity from the EdgePoint PRO frees users from relying solely on a traditional land line. Cellular phones become a practical option to use as a primary phone both inside and outside of a building. • Consistent High‐Speed Data: Mobile data users are able to rely upon their mobile phone or laptop with CDMA AirCard to access applications, accounts and other electronic information throughout the coverage area. Cellular service is a reliable and secure technology . • Standard Phone Convenience: The EdgePoint PRO service is compatible with any CDMA cellular phone or AirCard. • Long Term Performance: Once the device is installed, there is typically no reason to move, or update the EdgePoint PRO. This unit is also maintenance free and requires no regular maintenance. 1/24/2011 AirWalk Communications Proprietary and Confidential Page 3 EdgePoint PRO Features Device Performance Device Specifics Simultaneously supports up to 28 users for voice and up to 32 users for data services 3G, CDMA technology 1xRTT (voice) and 1xEV‐DO Rev. A (data) Covers up to 100,000 square feet of indoor space with 200mW of RF power 15 amps maximum / 120V AC Compatible with any standard‐issue CDMA cellular phone Dimensions: 12”H x 14.6”W x 2”D Weight : ~ 6.5 lbs (9 lbs with bracket) Feature transparency with the CDMA macro network Temperature: 32°F t‐ 122°F Supports 911 emergency calls Humidity: 0% to 95% non‐condensing RJ 45 for connection to standard CAT 5 or CAT 6 Connection 3GPP2 compliant Safety and FCC certified 1/24/2011 AirWalk Communications Proprietary and Confidential Page 4 Network Requirements The EdgePoint PRO is IP‐based, it plugs directly into an existing broadband connection to extend 3G wireless service. Minor adjustments to the network settings may be required for a successful implementation. The available LAN network should meet the following requirements for bandwidth and capacity. Service Usage Type Bandwidth Requirements Capacity Description Maximum Capacity 5 Mbps 28 voice calls and 32 active data users, simultaneous Idl Idle 20 Kb Kbps N active No i users Voice Traffic Only 60 Kbps per call Maximum of 28 concurrent calls Data Traffic Only 3 Mbps per device (maximum) Maximum of 32 simultaneous data sessions If multiple devices are installed throughout a campus there will be an increase of IP traffic on the LAN LAN Installation Considerations (varies depending upon the existing customer network) • The device supports standard RJ 45 LAN connection • The device supports IP addressing using DHCP (default) or direct configuration of a static IP address. • The local LAN needs to be adjusted for access to external internet and allow packets to be routed through the customer’s network. WAN C Considerations id ti • All packets are marked with a configurable Class of Service that can be used by the Customer Premise router for priority routing. • The following WAN considerations should be addressed prior to installing the device. UDP Port 500 is open on the firewall Internet Security Association is properly configured Key Management Protocol (ISAKMP) is addressed for VPN networks UDP port 4500 is open on the firewall IPSec NAT Traversal is allowed 1/24/2011 AirWalk Communications Proprietary and Confidential Page 5 Contents of the Installation Kit EdgePoint PRO Mounting bracket Power converter and 5 ft (1.5 m) cable GPS antenna RF antenna Ethernet cable 16.4 ft (5m) User’ss Guide User EdgePoint PRO User Guide Other Documentation 1/24/2011 Version 0.1 November 2010 2 secure lock bracket screws AirWalk Communications Proprietary and Confidential Page 6 Step One – Select Location EdgePoint PRO location requirements: • Flat 24”x24” wall space so a physical clearance of 5” on all sides of the device is observed to ensure efficient operation of the cooling fans and antennas • A building support beam for mounting support (recommended) • Access to a AC power source and breakers to accommodate up to 15 amps / 120 VAC (ceiling access is recommended) • Access to an Ethernet port to connect the enterprise LAN line to the internet backbone (ceiling access is recommended) • Must be 15 ft ((5m)) from a window that has no metal sheetingg with a clear view of the sky • Moderate temperature between 32°F and 122°F • Dry environment with relative humidity between 0 to 95% non‐condensing Ethernet connection Power connection GPS Antenna < 15 ft (5m) E i Equipment t needed d d ffor iinstallation: t ll ti • Drill or screwdriver with medium Phillips head • Step ladder to install and connect the cables in most locations (most locations) • 3 screws size #10 p pan head x 2” with washer • 3 wall anchors optional 1/24/2011 AirWalk Communications Proprietary and Confidential > 6 ft (2m) Page 7 Step Two – Mount Bracket to Wall Once the location is selected, mount the bracket to the wall. • Mount EdgePoint PRO at least 6ft (2m) from floor – Do not mount above ceiling or on ceiling • Use bracket as a template to determine hole positioning • Drill 3 wall anchors into the wall, if necessary. If mounting to a beam, no wall anchors will be necessary. • Position the bracket lined up with the holes • Drive screws through the bracket to firmly secure it to the wall 1/24/2011 AirWalk Communications Proprietary and Confidential Page 8 Step Three – Position Power Supply, Cables and Antennas Insert power supply at the top of the bracket Use the mounted bracket as a base support to: • Place power supply into designated location at top of bracket • Use side areas of bracket to roll excess cable slack • In the right cable guide space, pull power cable through to secure to device with approximately 2” of clearance • In middle space, place Ethernet cable through the cable guide with approximately 2”of clearance • In the left space, place GPS antenna cable through the cable guide with approximately 2”of clearance • Install the GPS antenna within 15 ft ((5m)) of a window with no metal sheeting and with an open view of the sky Draw cables through the cable guides Roll excess cable slack 1/24/2011 AirWalk Communications Proprietary and Confidential Page 9 Step Four – Secure EdgePoint PRO to Bracket and Connect Cables Secure the EdgePoint PRO cables: • • Position the device onto the mounting bracket in line with 4 pegs. Lock the device securely into the keyholes by sliding the device down. Secure the cables from the cable guides on the mounting bracket and plug into the device – – – • Connect RF antenna Connect GPS antenna Connect power – Connect Ethernet Secure 2 lock bracket screws to top on either side to mount device to bracket **Note: The USB port will remain vacant Fasten lock bracket screws 1/24/2011 Connect RF antenna Connect GPS antenna Connect Ethernet cable Connect Power cable AirWalk Communications Proprietary and Confidential Fasten lock bracket screws Page 10 Step Five – Powering Up the EdgePoint PRO EdgePoint PRO Power Up Sequence • • • Once all cable connections are established, press the Power button on the top right side of the device It will take between 5 to 45 minutes for the EdgePoint PRO to configure and be ready for service Activity (chronological) POW LINK NET GPS 1. Power on Blue Off Off Off As soon as network cable is connected. 2 Ethernet Access Established Blue Blue Off Off LINK Led: Blue if physically connected. Blinking per activity The blue lights will illuminate to indicate: 3. IP Sec Tunnel Connected POW – Power is on Blue Blue Blue 4. GPS Lock Established NET – IP Security is established Blue Blue Blue Blue Flashing 1‐2 minutes Off NET Led: Red flashing until getting DHCP IP address, Blue flashing while IPSec tunnel is established,red if authentication fails LINK ‐ Ethernet access is established SYS Blue Flashing Blue Flashing Up to 20 minutes Blue GPS Led: Red if no satellite, Blue blinking with satellite, Blue if locked Blue Flashing 10‐15 minutes GPS – The GPS location is identified 5. System Reboot SYS – All radios are ready and the system is ready for operation. Blue Off Off Off Up to 2 minutes 6. SIP Registration & Calibration Blue Blue Blue Blue SYS Led: Blue flashing until SIP registered for 1x and/or PDSN keep alive for DO Red DO, R d blinking bli ki if the th bandwidth b d idth is i nott enough h for f a call ll 7. Frequency Lock & System Ready 1/24/2011 Off AirWalk Communications Proprietary and Confidential Blue Blue Blue Blue Flashing Up to 2 minutes Blue Blue Page 11 Authorized User Lists The Authorized User List (AUL) is a list of mobile numbers provided by the customer that have access to the device’s voice and data services. The EdgePoint PRO services support only the mobile phones that are recognized as authorized mobile users of the device services. Mobile phones that are in the device coverage area, but not authorized users of the EdgePoint PRO will not be covered byy the device’s voice and data services. This leaves the full capacity of the device to service the authorized EdgePoint PRO users. • • • Upon installation, the service provider will require a list of mobile numbers – up p to 200 user numbers for data ((EVDO)) – up to 200 user numbers for voice (1xRTT) One outside US mobile phone number is accepted per device, the remaining numbers must be domestic US mobile numbers. contact the service provider to identifyy or update the Authorized After installation of the device,, please User List. 1/24/2011 AirWalk Communications Proprietary and Confidential Page 12 Common Troubleshooting Tips • POW not illuminated: – Check power cable, between power converter and wall plug – Check cable between power converter and enterprise femtocell – Check the power switch is on top right corner of femtocell • LINK not illuminated – Check Ethernet LAN line, if continues blinking other network troubleshooting will need to be done by a trained technician • NET not illuminated – Check internet connectivity from established line, call support if you have connectivity and no illumination • GPS not illuminated – Reposition the GPS antenna as outlined in Installation Step 1: Selecting the Location until there is a signal. 1/24/2011 AirWalk Communications Proprietary and Confidential Page 13 Safety and Regulations This user guide contains important operational and safety information that will help you safely use your base station. Failure to read and follow the information provided in this user guide may result in serious bodily injury, death, or property damage. General Precautions There are several simple guidelines to operating your base station properly and maintaining safe, satisfactory service. • Avoid exposing your base station to rain or liquid spills. If your base station does get wet, immediately turn the power off and remove the power connector. • Do not operate this unit in an extremely dusty or humid environment. • Do not obstruct the heat vents by blocking the openings or covering the base station, and do not operate it in a confined space. • Avoid placing near radiators or other heating sources. • Avoid locating the EdgePoint PRO where it could be exposed to direct sunlight for prolonged periods. • Do not connect to a power strip containing an excessive number of other devices. • If the base station will not be use for a prolonged period, remove the power cord from the AC outlet. • Any changes or modifications to your base station not expressly approved in this document could void your warranty for this equipment and void your authority to operate this equipment. Note: For the best care of yyour base station,, ensure that onlyy authorized p personnel service yyour device. Failure to do so mayy be dangerous and void your warranty. 1/24/2011 AirWalk Communications Proprietary and Confidential Page 14 Safety and Regulations Warning of 911 Limitations Do Not Rely on Your Base Station for Emergency Calls Your base station operates using radio signals, which cannot guarantee connection in all conditions. Therefore you should never rely solely upon your base station for essential communication (e.g., medical emergencies). Emergency calls may not be possible on all cellular networks or when certain network services or mobile phone features are in use. use Check with your local service provider for details. FCC Information Radio Interference This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation. Unauthorized Modifications Persons or parties responsible for operation of this equipment are cautioned that any changes or modifications not expressly approved by AirWalk Communications Incorporated could void the user’s authority to operate this equipment. Digital Device Interference This equipment q p has been tested and found to comply p y with the limits for a Class B digital g device, p pursuant to p part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. 1/24/2011 AirWalk Communications Proprietary and Confidential Page 15
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