Alarm Lock Networx_V5.1.1_OI383.52_USER DL Windows For Trilogy Networx V5 User's Guide V5.1.1 OI383.52 USER

User Manual: Alarm Lock DL-Windows for Trilogy Networx V5 User's Guide User Guides

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DL-WINDOWS™ for Networx™
345 Bayview Avenue
Amityville, New York 11701
For Sales and Repairs 1-800-ALA-LOCK
For Technical Service 1-800-645-9440
or visit us at http://tech.napcosecurity.com/
(Note: Technical Service is for
security professionals only)
Publicly traded on NASDAQ Symbol: NSSC

V5 USER'S GUIDE
OI383 01/14
(replaces OI352D)

Downloading Software for the
Trilogy® Networx™ Line
of Access Control Systems
PL6500 &
ETPLN

DL6500
&
ETDLN

PDL6500
&
ETPDLN
PL6100

PDL6100

NETPDK

DL6100
NETDK

NETWORXPANEL
Gateway "Wireless/Wired"
AL-IM80211

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

Radio and Television Interference
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC
rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
●
●
●
●

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

This Class B digital apparatus complies with Canadian ICES-003. Changes and Modifications not expressly approved by Napco
can void your authority to operate this equipment under Federal Communications Commissions rules.

CHANGES FROM THE PREVIOUS EDITION
The following changes have been made to this manual OI383 (identical to OI352D) since the previous edition (OI352C):
• Updated to reflect DL-Windows version 5 which includes a new look, improved performance and simplified screens.
• Removed the section regarding Gateway hardware installation (page 11 of OI352C) and placed it into a new manual ("Networx Gateway Installation and Setup Instructions", WI2085).

About this Manual
This manual is intended to document the DL-Windows computer screens and features used to program Networx wireless
door locks and devices.
The word "lock" is a generic word used to indicate one of the many Alarm Lock locking devices available, including devices such as the DK series keypads that trigger other
locking devices.
The word "credential" is also a generic word used to indicate a PIN number pressed into a lock keypad, or a
proximity card or proximity keyfob.
In DL-Windows, the word "configure" has a specific
meaning--to "configure" is to "assign" discovered physical
locks to a Gateway, thus ensuring a fixed wireless communication channel exists between selected physical
locks and a selected Gateway.

This white area is called the
"Account List" area.

Throughout this manual, the phrase "DL-Windows 'Main
Screen' " is often used, and refers to the first screen that
opens when the DL-Windows program is launched,
shown at right. Also note that when Accounts are added,
they are listed in the "Account List" area, also shown:
DL-Windows "Main Screen"

Important: Trilogy® is a registered trademark of Alarm Lock. ProxCard® and ProxKey® are trademarks of the HID© Corporation.. Microsoft® and Windows® are trademarks of their the
Microsoft Corporation. All other trademarks, service marks, and product or service names described in this manual are for identification purposes only and may be trademarks or
registered trademarks of their respective owners. The absence of a name or logo in this document does not constitute a waiver of any and all intellectual property rights that NAPCO
Security Technologies, Inc. has established in any of its product, feature, or service names or logos. Screen images, icons and instructions in this guide may vary depending on the
software version installed. The information in this manual is for informational purposes only and is subject to change without notice. Companies, names and data used in examples
herein are fictitious unless otherwise noted. Alarm Lock assumes no responsibility for incorrect information this manual may contain.

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

Table of Contents
Radio and Television Interference ................................................................................................................................................. 2
Changes From The Previous Edition ............................................................................................................................................. 2
About this Manual............................................................................................................................................................................ 2
Ordering Information ....................................................................................................................................................................... 4
Overview ........................................................................................................................................................................................... 6
Gateway Specifications................................................................................................................................................................... 8
Quick Start ....................................................................................................................................................................................... 9
Security Password......................................................................................................................................................................... 10
"Gateway Configuration" Screen - Field and Button Definitions ............................................................................................ 11
Discovering / Adding Gateways ................................................................................................................................................... 12
Color List ........................................................................................................................................................................................ 12
Discovering / Assigning Wireless Locks..................................................................................................................................... 13
Linking Lock Profiles..................................................................................................................................................................... 14
Gateway Configuration > Tools > View Gateway Status............................................................................................................ 15
Gateway Configuration > Tools > View Gateway's Lock Table ................................................................................................. 16
Gateway Configuration > Tools > Delete Lock(s) by Serial Number(s) .................................................................................... 17
Gateway Configuration > Tools > Configure / Edit Network Settings....................................................................................... 18
Gateway Configuration > Tools > Ping Gateway ........................................................................................................................ 20
Gateway Configuration > Tools > Update Gateway Firmware................................................................................................... 20
Gateway Configuration > Tools > Manually Add a Lock to the Gateway ................................................................................. 21
Gateway Configuration > Tools > Set Emergency Groups ........................................................................................................ 22
Gateway Configuration > Tools > Import Assigned Lock .......................................................................................................... 22
Gateway Configuration > Tools > Send Lock Config Table to the Gateway ............................................................................ 22
Gateway Configuration > Tools > Import Gateway and Assigned Locks................................................................................. 23
Gateway Configuration > Tools > Show WAN / Port Information.............................................................................................. 24
Gateway Configuration > Tools > Select Network Adapter ....................................................................................................... 24
Gateway Configuration > Tools > Manually Add a Gateway...................................................................................................... 25
Gateway Configuration > Actions > Add Gateway to Account.................................................................................................. 26
Gateway Configuration > Actions > Remove Gateway from Account ...................................................................................... 26
Gateway Configuration > Actions > Locate All Locks on Gateway .......................................................................................... 27
Gateway Configuration > Actions > Discover Locks.................................................................................................................. 27
Gateway Configuration > Actions > Discover New Gateways .................................................................................................. 27
Gateway Configuration > Actions > Relocate Gateways (Displayed in red) ............................................................................ 28
Gateway Configuration > Actions > Replace Gateway with New One ..................................................................................... 29
Gateway Configuration > Actions > Gateway Signal Test Mode............................................................................................... 30
Communicating with Wireless Locks .......................................................................................................................................... 31
"Wireless" Screen - Field and Button Definitions....................................................................................................................... 34
"Wireless Schedule" Screen - Field and Button Definitions...................................................................................................... 35
Wireless Actions Menu.................................................................................................................................................................. 36
"Emergency Commands" Screen - Field and Button Definitions ............................................................................................. 37
Using Emergency Commands ...................................................................................................................................................... 38
Emergency > Emergency Lock Down.......................................................................................................................................... 40
Emergency > Emergency Passage .............................................................................................................................................. 41
Emergency > Emergency Return to Normal................................................................................................................................ 42
Emergency Commands > Set Emergency Groups ..................................................................................................................... 43
Networx Lock Right-Click Profile Menu....................................................................................................................................... 45
Right-Click Menu > View Status of Lock ..................................................................................................................................... 46
Right-Click Menu > Link / Unlink Lock Profile ............................................................................................................................ 47
Right-Click Menu > Locate Lock .................................................................................................................................................. 48
Right-Click Menu > Update Date / Time in Lock ......................................................................................................................... 48
Right-Click Menu > Take Lock Out of Passage........................................................................................................................... 48
Right-Click Menu > Put Lock Into Passage ................................................................................................................................. 49
Right-Click Menu > Update Lock Firmware................................................................................................................................. 49
Troubleshooting............................................................................................................................................................................. 50
Glossary.......................................................................................................................................................................................... 52
Alarm Lock Limited Warranty ....................................................................................................................................................... 56

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

Ordering Information
Several Gateway device models are available; all have
the two antennas used to transmit to the locks via an
Alarm Lock proprietary radio connection.

full-metal digital keypad, integral bi-directional radio,
supplied batteries and serial number ID card. Standard
format SC1 keyway for manual key override, 4⅞" ASA
Strike (included).

● Gateway "Wireless/Wired" AL-IM80211 - Hardwired/
Wireless Gateway Interface Module. Supplied with its
own Class 2 transformer to supply power; connection to
a network is supported via either a wired connection
(using a standard RJ-45 Ethernet cable) or a wireless
connection (using a third antenna for 802.11
transmissions). Ensure adequate 802.11 coverage in
the area where the "Wireless/Wired" Gateway is
mounted. Supports up to 63 Networx Locks. Ceilingor wall-mountable.

● DL6500 - Mortise Trilogy® Networx™ Wireless Access
Control Lock with full-metal digital keypad, integral bidirectional radio, supplied batteries and serial number
ID card. Standard format SC1 keyway for manual key
override, 4⅞" ASA Strike (included).

● Gateway "Wired" AL-IME - Hardwired Gateway
Interface Module, supports up to 63 Networx Locks,
connects directly to a network using a standard RJ-45
Ethernet cable. Ceiling- or wall-mountable; powered
with Class 2, 6VAC transformer (supplied).
● Gateway "Power over Ethernet" AL-IMEPOE Hardwired Gateway Interface Module + POE (Power
Over Ethernet), supports up to 63 Networx Locks,
connects directly to a network using a standard RJ-45
Ethernet cable and POE. Ceiling- or wall-mountable.
● Gateway "Plenum Rated POE" AL-IMEPOEP - Same
as above "AL-IMEPOE", with added enclosure
protections and installation hardware for mounting
above "drop-ceiling" tiles or other locations subject to
air pressure changes (HVAC air-filled spaces, etc.).
● PDL6100 - Cylindrical Trilogy® Networx™ Wireless
Access Control Lock with built in HID Proximity ID Card
Reader, full-metal digital keypad, integral bi-directional
radio, 4 C-cell battery-operated (batteries supplied),
serial number ID card, standard format SC1 keyway for
manual key override, 4⅞" ASA Strike (included).
● DL6100 - Cylindrical Trilogy® Networx™ PIN-Code
Wireless Access Control Lock, as above, with metal
digital keypad only. Standard format SC1 keyway for
manual key override, 4⅞" ASA Strike (included).
● PDL6200 - Cylindrical Trilogy® Networx™ Wireless
Access Control Lock with added Door Monitoring
features, including logged entry and exit, "Door
Ajar" (valid credential entered and door opened but not
closed within the programmed time), and "Forced
Entry" (door opened without a valid credential entered
or without inside lever turned). Includes built in HID
Proximity ID Card Reader, full-metal digital keypad,
integral bi-directional radio, 4 C-cell battery-operated
(batteries supplied), serial number ID card, standard
format SC1 keyway for manual key override, 4⅞" ASA
Strike (included).

● PDL6600 - Mortise Trilogy® Networx™ Wireless Access
Control Lock with added Door Monitoring features (see
PDL6200 for details). Includes built in HID Proximity ID
Card Reader, full-metal digital keypad, integral bidirectional radio, supplied batteries and serial number
ID card. Standard format SC1 keyway for manual key
override, 4⅞" ASA Strike (included).
● PDL7100 - Cylindrical Trilogy® Networx™ Wireless
Access Control Lock with built in Proximity iCLASS
Smart Card Reader, full-metal digital keypad, integral bidirectional radio, 4 C-cell battery-operated (batteries
supplied), serial number ID card, standard format SC1
keyway for manual key override, 4⅞" ASA Strike
(included).
● PL6100 - Cylindrical Trilogy® Networx™ Wireless
Access Control Lock with built in HID Proximity ID Card
Reader (keypad removed for added security), integral
bi-directional radio, 4 C-cell battery-operated (batteries
supplied), serial number ID card, standard format SC1
keyway for manual key override, 4⅞" ASA Strike
(included).
● PL6200 - Cylindrical Trilogy® Networx™ Wireless
Access Control Lock with added Door Monitoring
features (see PDL6200 for details). Includes built in
HID Proximity ID Card Reader (keypad removed for
added security), integral bi-directional radio, 4 C-cell
battery-operated (batteries supplied), serial number ID
card, standard format SC1 keyway for manual key
override, 4⅞" ASA Strike (included).
● PL6500 - Mortise Trilogy® Networx™ Wireless Access
Control Lock with built in HID Proximity ID Card Reader
(keypad removed for added security), integral bidirectional radio, supplied batteries and serial number
ID card. Standard format SC1 keyway for manual key
override, 4⅞" ASA Strike (included).
● PL6600 - Mortise Trilogy® Networx™ Wireless Access
Control Lock with added Door Monitoring features (see
PDL6200 for details). Includes built in HID Proximity ID
Card Reader (keypad removed for added security),
integral bi-directional radio, supplied batteries and serial
number ID card. Standard format SC1 keyway for
manual key override, 4⅞" ASA Strike (included).

● PDL6500 - Mortise Trilogy® Networx™ Wireless Access
Control Lock with built in HID Proximity ID Card Reader,

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

Ordering Information (cont'd)
● ETPDLN, ETDLN & ETPLN - Exit Trim Trilogy
Networx™ Wireless Access Control Locks for most
major manufacturers exit devices.
ETPDLN and
ETPLN include built in HID Proximity ID Card Reader
(ETPLN for proximity-only). ETPDLN and ETDLN
include full-metal digital keypad. All include integral bidirectional radio, 4 C-cell battery-operated (batteries
supplied), serial number ID card, standard format SC1
keyway for manual key override.

● OI382 - DL-Windows User's Guide (non-Networx),
replaces OI237K.

● NETDK, NETPDK & NETWORXPANEL - The NETDK
and NETPDK (with proximity card reader) are secured
single-door or double-door digital keypads for use within
the wireless Networx™ system. One or two keypads
can be wired to the dedicated NETWORXPANEL
control panel to provide controlled access to a door by
releasing a locking device (such as a magnetic lock or
electric door strike) when a proper User Code (and/or a
proximity credential to the NETPDK) is presented. The
NETWORXPANEL inputs support two of any
combination of NETDK or NETPDK keypads, PLUS up
to two Wiegand devices. See WI1881, WI1855 and
WI1856 for additional information.

● WI1790 - PDL6100 Keypad Programming Instructions.

● ETPDLNRX & ETPLNRX - Exit Trim Trilogy Networx™
Wireless standalone access control locks for most
major manufacturers exit devices with added Door
Monitoring features (see PDL6200 for details). The
ETPDLNRX includes both a 12-button metal keypad
and a built in HID Proximity ID Card Reader (ETPLNRX
for proximity-only). All include integral bi-directional
radio, 4 C-cell battery-operated (batteries supplied),
serial number ID card, standard format SC1 keyway for
manual key override.

● WI1676 - PDL6100 and DL6100 Door Installation
Template.

● DL-WINDOWS - Alarm Lock Trilogy Microsoft
Windows-based software application, v4.0.0 or higher,
supports Trilogy Networx and Trilogy Standalone Locks,
with single database. Free of charge and downloadable
online at www.alarmlock.com.

● OI383 - DL-Windows for Networx User's Guide (this
manual), replaces OI352D.
● WI2085 - Networx Gateway Installation & Setup
Instructions
● OI362 - Networx Quick Start Guide.
● WI1820 - DL6100 Keypad Programming Instructions.
● WI1835 - PDL6500 & ETPDLN Keypad Programming
Instructions.
● WI1836 - DL6500 & ETDLN Keypad Programming
Instructions.
● WI1843 - PL6100 Programming Instructions.
● WI1844 - PL6500 & ETPLN Programming Instructions.
● WI1674 Instructions.

PDL6100

and

DL6100

Installation

● WI1881 - NETDK & NETPDK Installation Instructions
● WI1855 - NETWORXPANEL Programming Instructions
with the NETDK & NETPDK keypads
● WI1856 - NETWORXPANEL Installation Instructions
● WI2024 - PDL6200 & DL6200 Installation Instructions
● WI2027 - PDL6600 & ETPDLNRX Programming
Instructions
● WI2036 - PDL6600 & DL6600 Template
● WI2059 Instructions

PL6600

ETPLNRX

Programming

See www.alarmlock.com for a complete list of all available
standard Trilogy and Networx™ series devices and manuals
(downloadable in PDF format).

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

Overview
Used with the Trilogy Networx™ series door locks and
keypads, DL-Windows (version 4.0.0 software or later)
allows you to upload and download programming features wirelessly using a computer network.
With
"wireless" communication, the various cables and/or an
AL-DTM Data Transfer Module are NOT required to

Small Network Support
Up to 63 locks for
each Gateway...
GATEWAY
#1

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Router

Lock
#63

E X P A N D A B L E

...Up to 32 Gateways
for each system

PC Running
DL-Windows
Software

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ed
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2.1

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GATEWAY
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...Lock
#2000

Large Network Support
Up to 63 locks for
each Gateway...
GATEWAY
#1

5)
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ed
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J-45
)
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irele
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DL-Windows
Software

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Corporate
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Rad

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les

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E X P A N D A B L E

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for each system
Wir
ed
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ire
les
s

-45

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2.1

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GATEWAY
#32

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...Lock
#2000

Internet Gateway Connectivity Support
Up to 63 locks for
each Gateway...
GATEWAY
#1

5)
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ed
s8
Wir
s
le

Laptop...

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E X P A N D A B L E

...Up to 32 Gateways
for each system

...or PC Running
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To ensure each physical lock is identified correctly by
DL-Windows, the factory assigns each lock a unique serial number; after locks are installed on the doors and the
Gateways are mounted, the Gateways search for new
locks, allowing them to be enrolled into the system.

FLEXIBLE SETUP
In addition to wireless communication, these wireless
door locks can also be programmed at the keypad
(see the keypad programming instructions included with
the lock). This means that locks can be installed on the
doors and immediately be put into use via keypad programming--even before a wireless network is set up.
Therefore, you can install the locks on the doors before
configuring the wireless network, or you can set up the
wireless network first and add locks later. If you wish,
you can even start by designing a "virtual" system within
DL-Windows (creating new Accounts, adding Users and
configuring lock features, etc.), then set up the network
and install the lock hardware later. But in the end, after
your lock hardware is physically installed and the network is up and running, you can run DL-Windows to
"Link" the "virtual" system saved on your computer with
the "real" lock hardware on the doors.
Note: Keypad programming of User Codes, Features,
Time Zones, and Schedules is available as a temporary
convenience to allow the lock to be put into use before
installing and configuring a wireless network. Therefore,
all lock programming added via the keypad cannot be
retrieved into DL-Windows. If you decide to start
programming your wireless lock via the keypad, we
recommend you keep hardcopy records (in a secure
location) of all Users, their User Codes, and any
proximity cards that may have been programmed. Keeping complete and accurate records saves time because
after the wireless network is set up, any programming
added via the keypad must be re-added to DL-Windows
and downloaded back to the lock(s).

CAPACITY

)

transfer data between DL-Windows and the wireless
locks. Simply use your computer to retrieve logs,
download User Codes and program features into each
wireless lock in the system.
DL-Windows software is installed on a computer that is
connected to a network (either a small Ethernet network,
a large corporate LAN, or over the Internet). Connected
to this network is an intermediate device called a Gateway that communicates via a private wireless signal to a
radio located inside each door lock. In this way, the software allows full programming and control of each lock in
the system. Note: In this manual, the word "lock" refers
to all Networx™ series door locks and the NETWORXPANEL wireless control panel and its wireless keypads.

GATEWAY
#32

Rad
io )

)))

...Lock
#2000

Each installed system can contain from 1 to 32 Gateways--and each Gateway can control up to 63 locks--for
a maximum of 2000 locks allowed per Account; and the
DL-Windows software can support, in theory, an unlimDL-WINDOWS™ for Networx™ V5 USER'S GUIDE

Overview (cont'd)
ited number of Accounts. In addition, each Networx™
lock can contain up to 5000 Users!

MINIMUM WIRELESS SYSTEM
As shown in the "overview" drawings above, you do not
need a massively complex corporate network to run a
working system. In fact, a minimum wireless system
may consist of a laptop or desktop computer (to run
DL-Windows), a router (to allow connection to a computer network), and an Alarm Lock Gateway module
(the intermediary between the network and the locks).

NETWORK SECURITY
The system uses AES (Advanced Encryption Standard)
to protect the integrity of the data flow between the wireless router / network and the Gateways.

I M P O R TA N T - P l e a s e R e a d T h i s

DL-Windows software is the basis for wireless lock programming. For those unfamiliar with using
DL-Windows software or if DL-Windows is not yet installed, stop here and review the DL-Windows User Guide (OI382).
It may be helpful to create a "test" Account in DL-Windows, where you can add Lock Profiles and become familiar with
the DL-Windows program while working through the examples presented in this manual and in OI382.
If you are already familiar with DL-Windows, the transition to working with wireless locks will be straightforward with
slight changes in terminology. If you want to get started right away to see the system work, see the Quick Start section
on page 9. This manual can be read from beginning to end, or can be used with the Table of Contents as a reference
manual.
●

To install locks on the doors first, use the Installation Instructions for the lock model you wish to install, then
use the keypad Programming Instructions to put the locks into use.

●

To install and set up Gateways and configure your network settings, see the Networx Gateway Installation &
Setup Instructions (WI2085).

DL-WINDOWS SYSTEM REQUIREMENTS
See OI382 for a complete list of the minimum requirements, plus things to consider when upgrading from previous
versions, and the step-by-step procedures for installing DL-Windows version 5.

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

Gateway Specifications
For all Gateway modules, network activity (or bandwidth usage) does NOT occur until you operate DL-Windows software to
send programming to (or receive log data from) physical locks. Exception: During the Emergency Lockdown Command,
Gateways communicate through the network. Gateways will send less than 1000 bytes during these Emergency
Commands (for more information regarding Emergency Commands, see page 38).

Model AL-IM80211
("Wireless/Wired" Gateway)
Wireless Specifications
Wireless Standards: IEEE 802.11b; 802.11g
Frequency Range: 2.412 – 2.484 GHz
Output Power: 14dBm +1.5 dBm/-1.0 dBm
Maximum Receive Level: -10dBm (with PER < 8%)
Data Rates with Automatic Fallback: 54Mbps –
1Mbps
Modulation Techniques: OFDM, DSSS, CCK,
DQPSK, DBPSK, 64 QAM, 16 QAM
Network Interface
Interface: Ethernet 10Base-T or 100Base-TX (using
RJ-45 jack)
Protocols: TCP/IP, UDP/IP, DHCP
Security
128-bit AES encryption
Power Consumption
Average Power Consumption:
● 1300mW (WLAN mode; maximum data rate)
● 300mW (WLAN mode; idle)
● 750mW (Ethernet mode)
Input Voltage: 5 - 6 Volts AC/DC
Peak Supply Current: 650mA
Environmental
Operating Temp: -20° to 60°C (-4° to 140°F)
Storage Range: -40° to 85°C (-40° to 185°F)

Model AL-IME

Model AL-IMEPOE
("Power Over Ethernet" Gateway)

Model AL-IMEPOEP
("Plenum Rated POE" Gateway)
Network Interface
Interface: Ethernet 10Base-T or 100Base-TX (using
RJ-45 jack)
Protocols: TCP/IP, UDP/IP, DHCP
Security
128-bit AES encryption
AL Radio Link
900MHz
50 Channels
10mW power output
Input Power
POE Voltage: 48 Volts DC nominal
Class 2
Environmental
Operating Temp: -20° to 60°C (-4° to 140°F)
Storage Range: -40° to 85°C (-40° to 185°F)
Compliance
802.3af POE Standard (AL-IMEPOEP only)
UL 2043: UL Standard for Safety Fire Test for Heat
and Visible Smoke Release for Discrete Products
and Their Accessories Installed in Air-Handling
Spaces

("Wired" Gateway)
Network Interface
Interface: Ethernet 10Base-T or 100Base-TX (using
RJ-45 jack)
Protocols: TCP/IP, UDP/IP, DHCP
Security
128-bit AES encryption
AL Radio Link
900MHz
50 Channels
10mW power output
Input Power
Voltage: 5 - 6 Volts AC/DC
Peak Supply Current: 500mA
Environmental
Operating Temp: -20° to 60°C (-4° to 140°F)
Storage Range: -40° to 85°C (-40° to 185°F)

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

Q u i c k S ta r t
1. Install the DL-Windows software (see OI382).
2. Setup your Network connection and install your Gateway (see WI2085). Note: Complete the
blue Gateway ID Card specifying its physical location. Horizontal "flat" mounting of the Gateway
enclosure should be avoided.
3. Connect the Gateway to the Network, then power up the Gateway (see WI2085).
4. Start DL-Windows and add a new Account (see OI382).
5. Create Lock Profiles for each physical wireless lock (see OI382). Lock Profiles will be required
for Linking to physical locks after discovery. Note: See Ordering Information on page 4 for
supported lock models.
6. Add Users, create Schedules and set Features for each lock (see OI382). Note: This step may
be performed after the Linking process described in step 12 below.
7. Set Security Password (see OI382). You cannot perform the next step without the Security
Password being set.
8. Click the Gateway Config button (see page 11).
9. Click the Discover Gateways And Auto Add button (see page 11).
10. In the Gateway Configuration screen, click to highlight and select the desired Gateway, set the
Number of Locks to Discover, then click the Discover Locks button (page 13).
11. Select discovered lock(s) by serial number and click Assign (page 13).
12. Link lock(s) to Lock Profile(s) (page 14). In the Link / Unlink Lock Profiles screen:
a. In the Available Lock Profiles field: Click to highlight a Lock Profile.
b. In the Available Lock(s) By Serial Number field: Click to select the desired physical lock (by
serial number) to be Linked to the Lock Profile.
13. "Download" Lock Profile to lock(s) (see OI382).
Congratulations! Locks can now communicate wirelessly. Use the Communication button in
the Lock screen (see OI382), or communicate with multiple locks using the Wireless screen (page
34).

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

Security Password
Overview
Before Gateways and locks can be discovered and
configured, a Security Password must be set for the
Account.
The Security Password creates a secure
connection between DL-Windows, your Gateways and the
physical locks.
Once set, the Security Password is
embedded within the radio transmissions, also preventing
separate Accounts from overlapping their wireless signals.
IMPORTANT:
The Security Password cannot be
changed and cannot be retrieved. If you wish to change
or remove the Security Password, the Account may be
cloned to remove the Security Password in the new

Account (see OI382 for more information about "cloning"
Accounts). To change or remove the Security Password in
the locks and/or the Gateways, each lock (or Gateway)
must be manually defaulted and re-downloaded with the
new (or blank) Security Password.
To set the Security Password, click Tools > Set Security
Password.
In the screen that appears (shown below), type a unique 6
character (no more, no less) password in the New
Password field. Retype the password in the Confirm field
and click OK to set the Security Password, or click Cancel
to exit without saving changes.

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

"Gateway Configuration" Screen - Field and Button Definitions
The Gateway Configuration screen allows you to seek out new Gateway devices and add them to an Account. In addition,
the internal Gateway settings are configured from this screen, as well as other Gateway tools and actions. Equally
important, it is in this screen where locks are discovered and assigned to your Gateways.
Click the Gateway Config button to access the Gateway Configuration screen.

Tools
Click to display the Tools
menu selections

Discover Gateways And Auto Add
This button combines two actions: The
"Discover New Gateway(s)" process
and the "Add Gateway To Account"
process, in one button.
The Gateways that are found on the
network (but not already configured) are
automatically added to the current
Account and listed below.

Number of Locks to Discover
Click to set the number of locks
you wish to discover (1 - 63).

Discover Locks
Click to start the lock discovery
process. The signal will be
transmitted based upon the
number of locks selected in
"Number of Locks to Discover". Note: Only those locks
within range that have not already been assigned to a Gateway will respond.

Actions
Click to display the Actions
menu selections
Status
Displays the current state or the
last-known condition of the
Gateway.

Description
Default name is "New Gateway".
Double-click to manually edit
the Gateway Description.

Assigned Locks
Indicates the total number of
locks assigned to the selected
Gateway.
IP Address
Specifies the IP address
currently assigned to the
Gateway from the network.
This column is color coded;
see "Color List" on the next
page.

Ch No.
Displays the internal
channel number assigned to the Gateway.

Close
Click to save changes and exit.

Firmware
Indicates the current firmware
version the Gateway is running.

MAC Address
A unique serial number assigned to the
Gateway that identifies that Gateway from
all others. Inside the Gateway housing,
the MAC address is located on a square
sticker (look under the bar code) and has
12 digits, grouped in 6 pairs separated by
dashes.

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

Discovering / Adding Gateways
Once connected to the network, Gateways must be
discovered and added to the Account.
This can be
accomplished in one of 3 ways:
● In the Gateway Configuration screen, click the
Discover Gateways And Auto Add button. This oneclick option discovers and adds ALL "Available" (see
Color List below) Gateways to the selected Account.

● In the Gateway Configuration screen Actions menu,
click Discover New Gateway(s). This action will find
ALL "Available" Gateways and list them on the screen.
Note: The IP addresses of "Available" Gateway(s) will
be highlighted green (see color list below). The next
step is to click to select a Gateway you wish to add, then
click Actions > Add Gateway to Account. Click Yes in
the confirmation popup and when added, the IP address
of the Gateway will be highlighted in blue. This two-step
option allows you to first discover Gateways, then
selectively decide which Gateways to add.
● In the Gateway Configuration screen, click Tools >
Manually Add a Gateway. This option opens the
Manual Gateway Addition screen, where the MAC
Address of the Gateway is manually typed and saved to
the database. A connection will then be attempted to the
Gateway over the network, and if successful, the
Gateway will be added to the system. When Gateways
cannot be added to the system, it will be colored red.
See Color List below.
For a Gateway to be considered
"Available", it must be on the network, have a
dynamically obtained IP address, and manually
reset (see WI2085 for reset GW procedure).
A
Gateway may also be considered "Available" if it
already contains the same Security Password as the
Security Password set for the Account. See section
Tools> Import Gateway and Assign Lock(s) for more
information.

TIP

Things to Remember
1. IMPORTANT: Gateways must be on the same Subnet
as DL-Windows to allow for successful discovery.
Once Gateways are added to the
system, its static IP address,
Wireless settings, etc., may then
be configured.
See Tools >
Configure/Edit Network Settings
for more information.

2. All added Gateways are put into Gateway Emergency
"GROUP A" by default. For more information, see
Automatic Gateway Grouping on page 38.
3. Since Gateways are discovered and added using
DHCP (Dynamic Host Configuration Protocol), and are
therefore not yet static, a reminder "red siren" symbol
will be displayed in the DL-Windows "Main Screen"
status bar upon Gateway addition. The "red siren"
symbol is a reminder that keypad-initiated Emergency
commands may not function correctly if the Gateway
has not been configured with a static IP address. See
38 for important information.

Color List
The IP Address column is color coded, as follows:
● Blue: Gateway Status = Ready.
Indicates the Gateway has been discovered on the
network successfully, and added to an existing Account
within DL-Windows. Note: This Gateway may or may
not have physical locks assigned (may or may not have
a Lock Table assigned).
● Green: Gateway Status = Available.
Indicates a Gateway has been successfully discovered
on the network, but has not been added to the Account
within DL-Windows.
● Red:
Gateway Status = Unreachable.
Indicates a Gateway that has been previously
discovered and added to an Account, but is currently
not reachable on the network. Note: Gateway can be
re-located by clicking Actions > Relocate Gateways
Displayed in Red. This red color can signify a security
mismatch, detailed below.
OR
Red:
Gateway Status = Security Mismatch.
Indicates the Gateway Security Password and the
Security Password set for the Account are not the
same, therefore a successful connection cannot be
established.
Note:
Gateway may require latest
configuration data. See page 22 ("Tools > Send Lock
Config Table to the Gateway") and the TIP on page
28 (the page for "Gateway Configuration > Actions >
Relocate Gateways (Displayed in red)") for more
information.

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

Discovering / Assigning Wireless Locks
After Gateways have been discovered and added to the
Account, physical locks may now be discovered and
assigned to the Gateways.
More commonly, this is
accomplished in two steps: First discovering the locks, then
assigning them to the Gateway(s).
Note:
After lock discovery and lock assignment to a
Gateway, locks are then "Linked" to Lock Profiles.
Therefore, before proceeding, we recommend that you
create Lock Profiles for each physical lock you wish to
assign to a Gateway.

discovered locks for the selected Gateway:

DISCOVERING LOCKS
The lock "discovery" process (search) can be performed in
one of two ways:
● In the Gateway Configuration screen, click to select the
desired Gateway to which the installed lock will be
assigned. Then in the Number of Locks to Discover
pull-down, select the number of physical locks you wish
to attempt to discover, then click Discover Locks.
Note: The selected Gateway will transmit the discovery
request radio signal to the locks in the vicinity. Only those
locks within range that have not already been assigned to a
Gateway will respond. By selecting the number of physical
locks to be discovered, the discovery process will stop the
instant the selected number of locks are found. If the
number of locks selected exceeds the number of
unassigned locks that exist in the vicinity, the discovery
process will continue for a maximum of one minute. The
discovery process may also be stopped at any time by
clicking the Abort button (this will also return the list of
locks found up until the time the Abort button was clicked).

The discovered locks displayed in the screen above are those physical
locks that were able to be discovered based on their range to the
selected Gateway. (For more information about signal levels, see page
46 for definitions of GTW Rx and LCK Rx).

Click to add a check to the checkbox next to the serial
number for each lock you wish to assign to the selected
Gateway, then click Assign.
The following message
appears as locks are assigned:

After locks are assigned to the selected Gateway, the
following popup appears to begin the required procedure of
"Linking" the assigned locks to Lock Profiles. See the next
section for procedures.

● This second procedure is identical to the above
procedure, except the lock discovery process is started
using Actions > Discover Locks.

TIP

If a lock(s) fails to be assigned to
the Gateway, reattempt the lock
assignment by clicking Tools > Send
Lock Config Table to the Gateway.

TIP

For a lock to be considered "unassigned"
to a Gateway, it must be manually reset
("defaulted"). See the programming instructions
that came with the lock for the reset procedure.

ASSIGNING LOCKS
After locks are discovered, the following Discovered Locks
popup automatically appears listing the successfully
DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

MANUAL LOCK ASSIGNMENT
In the Gateway Configuration screen, click Tools >
Manually Add a Lock to the Gateway. In the screen that
appears, type the lock serial number and select the lock
model from the Lock Type pull-down. Then click Add Lock.
This feature adds the lock(s) to the database; when finished
adding locks, click Tools > Send Lock Config Table to the
Gateway. All locks in the database will then attempt to be
assigned to the Gateway. For more information with using
this feature, see 21.
13

Linking Lock Profiles
After physical locks are successfully assigned to the Gateway, they must be "Linked" to Lock Profiles (locks not Linked
cannot be downloaded). In DL-Windows, the word "Link" is used to describe the specific action of associating a Lock
Profile to the physical lock assigned to the Gateway (by serial number). The Lock Type (model) of the Lock Profile MUST
match the assigned lock to which you wish to Link. The Link / Unlink Lock Profiles screen may be accessed in one of two
ways:
● More commonly, the screen is accessed immediately following lock assignment (click Yes to confirmation popup shown
on previous page);
or
● At a later time, from the DL-Windows "Main Screen", click Tools > Link / Unlink Lock Profiles.
Note: A condensed version of the screen may be accessed via the right-click options from the Lock Profile (right-click the
Lock Profile and select "Link / Unlink Lock Profile"). See page 47 for more information.

Available Lock Profiles
Displays all existing available Lock
Profiles in the current Account.

Available Locks By Serial Number
Displays the physical lock serial
number; the Lock Type (model), the
Gateway name and the IP address to
which the physical lock is assigned.

Linked Locks
Lists the physical locks currently
Linked to Lock Profiles.

Unlink Lock
Unlinks the selected Lock Profile.

Close
Click to save changes and exit.

LINKING PROCEDURE
To Link a Lock Profile to an assigned lock, in the Available Lock Profiles field, click to select a Lock Profile, then in the
Available Locks By Serial Number field, click the physical lock to which you want to Link. The pair will automatically
move down to the Linked Locks grid at the bottom. Note: Since Lock Types (models) must match for successful Linking,
when a Lock Profile is selected, the Available Locks By Serial Number field automatically filters and displays only
matching Lock Types.
If an incorrect Linking was made, or if you wish to undo a Linking, simply select the Linked lock from the Linked Locks grid
and click the Unlink Lock button (the Lock Profile and the available locks will return to their respective lists, and are
thereafter available for Linking.
CONGRATULATIONS! Your locks have been Linked, and are now able to be downloaded with Lock Profile data. To add
Users, Schedules, etc., see OI382.

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

Gateway Configuration > Tools > View Gateway Status
In the Gateway Configuration screen, click to highlight a specific Gateway in the list, then click Tools > View Gateway
Status. Upon selection, the Gateway Status is retrieved and displays the operational status of the selected Gateway.

Description
Displays the text of the Description field from the Gateway
Configuration screen. Default = "New Gateway".
IP Address
Displays the network address currently assigned to the
Gateway.
Firmware Version
Displays the current firmware edition (or "release") the
Gateway is running.
Firmware Update
Indicates the result of the last Gateway firmware upgrade
process. "Good" signifies that the last firmware upgrade was
completed without errors. "Bad" signifies the last firmware
upgrade was completed unsuccessfully. See Tools >
Update Gateway Firmware on page 20 for more
information.
Security Code ("Security Password")
Indicates the status of the Security Password by comparing
the Security Password in the Gateway with the Security
Password in DL-Windows. If Passwords are not identical,
the field indicates "Security Mismatch", thus disabling DLWindows-to-Gateway communications.
Lock Communication Error
Indicates if locks assigned to the selected Gateway
previously failed to communicate with that Gateway.
If "Communication Error" appears in this field, a lock
communication failure was detected. Click Tools > View
Gateway's Lock Table to determine which lock failed to
communicate.
Status
Displays the current state (or condition) of the Gateway.
Indicates either "Normal" to indicate a normal condition;
"Emergency Lock Down" if an Emergency Lock Down
Command was sent; and "Emergency Passage" if an
Emergency Passage Command was sent.
Last Updated
Displays the date and time of the latest Gateway status
update (the last time the Gateway Status was retrieved).
Update (button)
Click to request an updated Gateway status from the
Gateway. All fields will be refreshed upon Gateway status
retrieval.

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

Gateway Configuration > Tools > View Gateway's Lock Table
In the Gateway Configuration screen, click to highlight a specific Gateway in the list, then click Tools > View Gateway's
Lock Table. Upon selection, the Gateway's internal "Lock Table" is displayed, showing each lock assigned to the selected
Gateway, and their status as of the last time the table was updated (date and time shown at bottom left). Use this screen as
a tool to verify successful communication with your locks, and their configuration status. Click Refresh to retrieve and display the latest information.

Lock Profile
Displays name of the Lock Profile Linked to the physical
lock assigned to the Gateway. If not Linked to a Gateway,
the text reads "Not Linked".

Lock Status
Indicates the latest condition of the physical lock (i.e.
"Locked", "Passage", etc.). If status is unknown or unable
to be retrieved, "Communication Error" will be displayed.

Serial Number
Displays the lock's unique number assigned and
programmed into the lock firmware at the factory. Each
Networx lock is identified in the system by this unique serial
number.

Signal
Indicates the radio transmission strength, as measured
between the Gateway to the physical lock (GTW Rx). A
higher number indicates stronger signal.

Lock Type
Specifies the model of the Trilogy Networx series locking
devices, such as "PDL6100", "DL6100" or "PL6100".

Battery
Displays the status of the battery powering each physical
lock.

Firmware
Indicates the firmware source code edition currently
residing in each physical lock.

Refresh (button)
Click to retrieve and update the contents of this Gateway
Lock Table screen.

Status
Indicates whether the physical lock is currently "assigned"
to the Gateway (was successfully added and configured) or
"Unable to Configure" (failed to be added and assigned to
the Gateway).

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

Gateway Configuration > Tools > Delete Lock(s) by Serial Number(s)
In the Gateway Configuration screen, click Tools > Delete Lock(s) by Serial Number(s). Upon selection, a table displaying all physical locks discovered by all Gateways in the Account is displayed. Multiple locks can be removed from multiple Gateways by checking their respective checkboxes and clicking Delete. Note: The removal command is first sent to
the Gateway, then is sent to each selected physical lock to break the relationship between them. Once removed, the lock
becomes unassigned and thus able to be re-discovered.

Lock Information
Displays Lock ID number and Lock Profile name. If not
Linked to a Gateway, "Not Linked" is displayed.
Serial Number
Displays the physical lock's unique serial number assigned
and programmed into the lock firmware at the factory.
Each Networx lock is identified in the system by this unique
serial number.
Lock Type
Specifies the model of the Trilogy Networx series locking
devices, such as "PDL6100", "DL6100" or "PL6100".
Gateway
Displays the IP address of each Gateway in the Account to
which the lock is assigned.
Delete (button)
Click to send a delete command to the Gateway and to the
selected (checked) physical locks.

Unresponsive Lock(s)
If some locks could not be reached and therefore could not
receive the delete command, although the locks will be
removed from the Gateway Lock Table (see previous
page), each lock should be manually reset ("defaulted") to
remove their lock assignments (thus allowing for rediscovery). See the programming instructions that came
with the lock for the reset procedure.

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

Unresponsive Gateway(s)
If some Gateways could not be reached and therefore
could not receive the delete command, the selected locks
will be removed from the DL-Windows Gateway database.
The Gateway will be updated later when the Gateway
connection is re-established.
Note: Since the Gateway could not be reached, the
selected locks could not be reached either. Therefore,
although the selected locks will be removed from the
Gateway Lock Table (see previous page), these locks
should be manually reset ("defaulted") to remove their lock
assignments. See the programming instructions that
came with the lock for the reset procedure. .

Gateway Configuration > Tools > Configure / Edit Network Settings
In the Gateway Configuration screen, click to highlight a specific Gateway in the list, then click Tools > Configure / Edit Network Settings. Upon selection, the Network Configuration screen will open, allowing for Gateway network settings to be configured or edited.
This screen is typically used to configure the Gateway with a static IP address, configure for "Internet Gateway Connectivity" (Remote
Configuration settings) and/or wireless Gateway configuration. Important: For more information about configuring your Gateway with a
static IP address, "Internet Gateway Connectivity" (Remote Configuration settings), and/or Wireless Network Configuration, see
WI2085.
The following is a brief description of each field as it applies to DL-Windows; see your network administrator for more information if needed.

IP Address Setup
Wireless Mode
Configures the selected Gateway for either wireless or wired
communication with the computer network. Select either Wired
Only or Wireless Only from this pull-down menu. If Wireless
Only is selected, the Wireless Network Security area and the
Wireless Network Configuration area both become active and
available for selection.
DHCP Name
To aid in locating the Gateway on the network, specify a name to
describe the domain name and hostname of the corresponding IP
address assigned to the selected Gateway. The DHCP Name
entered here will be used for the DNS configuration (default =
ALARMLCK).
Use DHCP (checkbox)
Use DHCP (Dynamic Host Configuration Protocol) is checked
(enabled) by default. When checked, DL-Windows allows the
selected Gateway to accept the dynamic assignment of an IP
address by the TCP/IP network. Note that Emergency Commands
may NOT function properly using DHCP. Uncheck Use DHCP to
allow the manual assignment of a static IP address to the selected
Gateway (a warning popup appears that the Gateway may be
unreachable until it is installed on the correct network). The IP
Address, Subnet Mask and Default Gateway fields become
active. Un-checking Use DHCP also activates the fields in the
Remote Configuration area for "Internet Gateway Connectivity"
support (though not required unless using for Internet access).
IP Address
This field allows the (static) IP address to be manually assigned to
the selected Gateway.
Subnet Mask
The IP protocol makes use of a Subnet Mask to more efficiently
route packets to their correct network destinations.
Default Gateway
This field is the IP address of the physical device, such as a router,
for the current subnet to which you want to be connected. This field
is not to be confused with the IP address of the Alarm Lock
Gateway device installed in the system.
Gateway MAC Address
This field represents the unique 12-digit MAC Address of the
Gateway. This field cannot be edited or changed.
WAN Address (Remote Configuration area)
This field allows DL-Windows to communicate with a Gateway over
a Wide Area Network (Internet).

Port (Remote Configuration area)
Default = 10001. Identifies the default Gateway communication
port setting.

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

Wireless Network Security
Security Type
Click the pull-down menu to specify the 802.11 security protocol
(encryption method) to be used when the selected Gateway is
connected to the wireless network. The selections are:

● WEP (Wired Equivalent Privacy) The WEP encryption method
was designed to provide wireless networks with the
"equivalent" security available in traditional wired "landline"
networks.
● WPA (Wi-Fi Protected Access) A security protocol from the
Wi-Fi alliance for 802.11 wireless networks. It uses the
Temporal Key Integrity Protocol (TKIP) to provide stronger
encryption than the earlier WEP (Wired Equivalent Privacy)
method. Derived from, and a subset of, the IEEE 802.11i
security standard, WPA includes 802.1x authentication.
● WPA2 (Wi-Fi Protected Access 2) Supports additional security
features of the IEEE 802.11i standard that are not already
included in the WPA security protocol.
Note: For each Security Type selected, different choices appear
for the other fields in the Wireless Network Security area of this
screen.
Authentication
Click the pull-down menu to specify the 802.11 authentication
protocol to be used when the selected Gateway is connected to
the wireless network. When WEP Security Type is selected, the
options for the selected Gateway are:
● Open/None:
Requires no Authentication for the data
transmissions between the selected Gateway and the router.
● Shared: Requires a shared symmetric code (encryption "key")
for all data transmissions between the router and the Gateway.
When WPA or WPA2 Security Type is selected, the option is:
● Pre-Shared Key (PSK): Allows the use of manually-entered
keys or passwords (encryption "key") to initiate WPA security.
Encryption
The reversible transformation of data from its original format into a
concealed format as a process for securing its accessibility,
authenticity and integrity. Encryption uses an encryption algorithm
(sequence) and one or more encryption keys (numeric codes).
When WEP Security Type is selected, the options for the
selected Gateway are:
● 64 bits: Although the 64-bit WEP data encryption method
uses a five-character key size (forty bits or five bytes) for
symmetric encryption, plus an additional 24 factory-set bits,
this method represents a relatively low level of security.
● 128 bits: Stronger than 64-bit WEP, 128-bit WEP uses a
string of 26 hexadecimal characters (0-9 and A-F), each
representing four bits of the key.
When WPA Security Type is selected, the option for the selected
Gateway is:
● TKIP: (Temporal Key Integrity Protocol), a security protocol
algorithm that compliments WPA encryption with increased
security measures such as extended key lengths and data
integrity checks.

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

When WPA2 Security Type is selected, the options for the
selected Gateway are:
● CCMP: (Counter Mode with Cipher Block Chaining Message
Authentication Code Protocol) improves upon both WPA and
TKIP. CCMP is a required option for Robust Security Network
(RSN) compliant networks.
● TKIP: See above.
Key Type
A "key" is a numeric code used to encrypt data, and is used to
secure the data traffic between the router and the Gateways. The
key "type" can be "Passphrase" or "Hex" (a hexadecimal string,
for example, '45D3 E454 3523 EDC2'). To ease encryption key
entry, a password or passphrase can be entered instead of the
cryptic hexadecimal characters.
Key
Retype Key
Type your key in the Key field, and re-type in the Retype Key field
to confirm it.
Maximum character entry dependant upon
selections made above.

Wireless Network Configuration
Network Name (SSID)
This field allows you to specify the SSID (Service Set IDentifier)
name assigned to the wireless Wi-Fi (802.11) network. Wireless
Gateway models in a system must use this name to allow for
network communication. Note: This field is case-sensitive and
can be up to 32 bytes in length.
Network Type
Click the pull-down menu to select the network communication
mode.
With "Infrastructure" selected, the Gateways
communicate to a wired LAN via access points. With "Ad Hoc"
selected, the Gateways can communicate directly in a peer-topeer fashion.
Channel Number
Click the pull-down menu to manually specify the number (1 - 11)
of the carrier frequency (subchannel pathway) between the
selected Gateway and the wireless Wi-Fi (802.11) network.
Save (button)
Click to record all network configuration data to the database. Use
this option when connection to the Gateway failed due to incorrect
network configuration entry. Note: Network configuration data
will not be sent to the Gateway.
Send (button)
Click to save all network configuration data to the database and
send all network configuration data to the Gateway.
Close (button)
Click "X" or the Close button to exit the screen without saving
changes.

Gateway Configuration > Tools > Ping Gateway
In the Gateway Configuration screen, click Tools > Ping Gateway.
Upon selection, a Ping (Packet INternet Groper) command will test whether the IP address of the Gateway is reachable on
the network. Ping sends a packet out on the network and waits for a response; the result of the ping is indicated by a
splash screen on the DL-Windows "Main Screen". A successful test displays the IP address of the Gateway with the word
"found"; an unsuccessful test displays the IP address of the Gateway with the words "not found".

Gateway Configuration > Tools > Update Gateway Firmware
In the Gateway Configuration screen, click to highlight a specific Gateway in the list, then click Tools > Update Gateway
Firmware.

Upon selection, the standard Windows Open dialog box
appears (shown at right), allowing you to browse for the
binary ".bin" file containing the Gateway firmware update.
Select Gateway firmware file, then click Open to initiate
the update process.
The system will check the integrity of the firmware, burn it
into the Gateway memory, reboot the Gateway and verify
if the Gateway is functioning properly. Upon completion,
a Gateway Status screen will automatically open. Verify
that the Firmware Update field is green, reads "Good",
and the Gateway firmware version has been updated in
the Firmware Version field.

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

Gateway Configuration > Tools > Manually Add a Lock to the Gateway
In the Gateway Configuration screen, click to highlight a specific Gateway in the list, then click Tools > Manually Add a
Lock to the Gateway. Upon selection, the Add Lock Serial Number screen opens, where you can manually assign a
specific lock serial number(s) to a selected Gateway.
This screen is typically used to assign multiple locks to a Gateway without needing to perform the discovery process.
Manually type the serial number(s) of the lock(s) and select their corresponding models from the Lock Type pull-down,
then click Add Lock. Each lock, in succession, will be entered into the Gateway Table. When finished adding locks, you
must manually send the Gateway Configuration Table to the Gateway by clicking Tools > Send Lock Config Table to the
Gateway. Note: Remember to Link your locks after sending the Gateway Configuration Table.

Serial Number
Carefully type the lock's unique 8-character factory serial
number located on the lock housing (each Networx lock is
identified in DL-Windows by this unique number). Type all
characters of the serial number, do NOT include dashes
or spaces.
Lock Type
Click the Lock Type pull-down and select the
corresponding wireless lock model ("DL6100", "PDL6100",
etc.).
Add Lock (button)
Click to manually add the lock to the Gateway (Serial
Number plus Lock Type). The following message will
display:

We recommend that when installing the
lock on the door, a yellow-colored "LOCK
ID CARD" (see image below) be completed.
These yellow cards are a useful way to organize
lock information, including lock serial numbers.

TIP

~ LOCK ID CARD ~

When installing lock, please fill in all information on
this card. This information will be used when
adding network locks to DL Windows. Keep this
card in a safe place. Do not discard!

ALARM LOCK

LOCK MODEL _________________________________
FACTORY SERIAL NUMBER _______________________
INSTALLED LOCATION ___________________________
__________________________________________
OI353 10/08

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

Gateway Configuration > Tools > Send Lock Config Table to the Gateway
In the Gateway Configuration screen, click Tools > Send Lock Config Table to the Gateway. Upon selection, the Gateway will be updated with the latest configuration data and will attempt to assign locks (if necessary).
In DL-Windows, the word "configure" has a specific meaning--to "configure" is to "assign" discovered physical locks to a
Gateway, thus ensuring a fixed wireless communication channel exists between selected physical locks and a selected
Gateway.
The Gateway sends "configuration data" in the form of a "Lock Configuration Table" to the selected locks. This
"configuration data" contains items (an internal lock designation, a specific radio channel and security data) that are all embedded in the "Lock Configuration Table". The "configuration data" then instructs the physical lock(s) to communicate
ONLY with that Gateway, thus preventing other Gateways from communicating with the physical lock(s).
Although other applications exist, the three most common uses for sending the Lock Configuration Table to a Gateway are:
● Assignment Retry - Lock was successfully discovered, but was unable to be assigned to the Gateway.
● Completing Manual Lock Addition - Requirement after manually assigning locks to the Gateway database.
● Security Mismatch - "Gateway Configuration Data" area elements do not match those elements within the DLWindows database.

Gateway Configuration > Tools > Set Emergency Groups
In the Gateway Configuration screen, click Tools > Set Emergency Groups.
For information about setting Emergency Grouping, see the section "Using Emergency Commands" on page 38.

Gateway Configuration > Tools > Import Assigned Lock
In the Gateway Configuration screen, click to highlight a Gateway, then click Tools > Import Assigned Lock. Upon selection, the Gateway Lock Table for the Account will be updated with data from the Gateway. Locks that are assigned to
the Gateway that are not in the Gateway Lock Table (in the DL-Windows database) will be imported / added to the DLWindows database. Though rare, this feature is typically used when a DL-Windows database has been corrupted, and
therefore requires an update from the Gateway.

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

Gateway Configuration > Tools > Import Gateway and Assigned Locks
In the Gateway Configuration screen, after using the Discover New Gateways feature, select an "Available" Gateway,
then click Tools > Import Gateway and Assigned Locks. This feature is used to rebuild a DL-Windows database by importing existing Gateway and lock configuration data.
When the Account information stored in DL-Windows is lost
(such as with a stolen laptop)--AND--the DL-Windows
backup files are either non-existent, inadequate or lost, the
above "Import" option can be used.
Once you have successfully re-created pertinent data
(Accounts, Lock Profiles, Global Users, etc.), the following
steps may be used to recreate your wireless system. Note:
To successfully restore your wireless system, you MUST
know the existing Security Password previously set for the
Gateway and locks.
1. In the DL-Windows "Main Screen", click Tools > Set
Security Password.
2. Type the Security Password that was previously set for
the Gateway and locks you wish to import (see page
10 for more information regarding Security Passwords).

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

3. Click the Gateway Config icon to open the Gateway
Configuration screen.
4. Click Actions > Discover New Gateways. The Gateway(s) appear in the Gateway Configuration screen
(IP address highlighted in green color; Status =
"Available").
IMPORTANT: Do NOT select Actions > Add Gateway to Account.
5. Click to highlight the Gateway you wish to import from
the list.
6. Click Tools > Import Gateway and Assigned Locks.
The Gateway will be added to the system and the lock configuration table will be imported and written into the DLWindows database.

Gateway Configuration > Tools > Show WAN / Port Information
In the Gateway Configuration screen, click Tools > Show WAN / Port Information. This feature expands the Gateway
Configuration screen to show the WAN Address column and Port column. To collapse these columns, click Tools > Hide
WAN / Port Information.

When using the "Internet Gateway Connectivity" support features (connection to the Gateway is made remotely over the
Internet), the WAN (Wide Area Network) Address and Gateway Port setting are required. These Remote Configuration
settings, previously set in the Network Configuration screen, are not automatically displayed in the Gateway Configuration screen. Therefore you must click Tools > Show WAN / Port Information to view your connection status. See Color
List on page 12 for more information about Gateway connection conditions. For more information about setting the
"Internet Gateway Connectivity" support features, see "Configure / Edit Network Settings on page 18 and WI2085.

Gateway Configuration > Tools > Select Network Adapter
In the Gateway Configuration screen, click Tools > Select Network Adapter. This feature may also be accessed from
the DL-Windows "Main Screen", click Tools > Select Network Adapter. Note: If only one network adapter is detected,
these options will be unavailable.
The Network Adapter Selection screen allows you to identify and select the "network interface card" (NIC) you are using
inside your computer to communicate with the Gateway devices in your system. Some computers have the network
adapter built into the motherboard, thus precluding the need to make a selection (network adapter is automatically detected). Other computers may use external network adapters (i.e. a USB network adapter). When both are a present, the
Network Adapter Selection screen may automatically appear when opening the Gateway Configuration screen, thus
requiring the selection of the desired network adapter. Remember, the router or corporate Ethernet network is connected to
an Ethernet adapter with an Ethernet cable (RJ-45 plug).

Network Adapter Selection
Click the pull-down menu to select the network card used by
the computer.
Click OK to save the selection or Cancel to exit without
saving. Note: Clicking OK in this screen saves the
selection only for the duration of the current DL-Windows
session. Quitting and restarting DL-Windows may require
re-opening this screen and re-selecting the network adapter.
Note: If the network adapter settings change when the DLWindows program is running, DL-Windows may require you
to close and re-open the program.

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

Gateway Configuration > Tools > Manually Add a Gateway
In the Gateway Configuration screen, click Tools > Manually Add a Gateway. Upon selection, the Manual Gateway
Addition screen opens, where you can manually add a Gateway by adding its unique MAC address.
This screen is typically used to add a Gateway to an Account without needing to perform the Gateway discovery process.
Manually type the unique MAC address of the Gateway in the Gateway MAC Address field, then click Save. The Gateway
MAC address will be saved to the database and added to the Account, and a connection to the Gateway will be attempted.
If the Gateway connection is established successfully, the IP address will be highlighted blue (if unsuccessful, it will be highlighted red). When manually adding a Gateway to an Account, keep in mind the following:
● The Gateway you wish to manually add to the Account must be on the network and "Available" (dynamically obtained
IP address and manually reset). See WI2085 for more information.
For a Gateway to be considered "Available", it must be on the network, have a dynamically
obtained IP address, and manually reset (see WI2085 for reset Gateway procedures). A Gateway
may also be considered "Available" if it already contains the same Security Password as the Security
Password set for the Account. See section Tools> Import Gateway and Assign Lock(s) for more
information.

TIP

● The Gateway must be successfully saved and added to the Account before configuring a static IP address or wireless
settings.
● When using the "Internet Gateway Connectivity" feature, uncheck Use DHCP and type the required Remote Configuration settings (WAN Address and Port). See WI2085.

Gateway MAC Address
Carefully type the Gateway's unique 12-character factory
MAC Address located on the square sticker under the bar
code. Each Networx Gateway is identified in DL-Windows by
this unique number. Type all characters of the MAC
Address, do not include dashes or spaces. Note: The
Save button will be enabled after 12 characters are typed.
Save (button)
Click to manually add the Gateway into the DL-Windows
database.
A connection will be attempted and if
successful, the Gateway will be ready for use.

We recommend that when installing a
Gateway, a blue-colored "GATEWAY ID
CARD" (see image below) be completed.
These blue cards are a useful way to
organize Gateway information, including the
MAC Address and physical location of the Gateway.

TIP

~ GATEWAY ID CARD ~
ALARM LOCK

When installing the Gateway, please fill in all information on this card. This information will be used
when adding Gateway devices to DL Windows.
Keep this card in a safe place. Do not discard!

GATEWAY MODEL ________________________________
MAC ADDRESS __________________________________
INSTALLED LOCATION _____________________________
____________________________________________
OI357 2/09

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

Gateway Configuration > Actions > Add Gateway to Account
In the Gateway Configuration screen, after using the Discover New Gateways feature, select an "Available" Gateway,
then click Actions > Add Gateway to Account. A confirmation popup appears:

Click Yes in the confirmation popup to complete the Gateway addition. Note: This action is used when adding newly discovered ("Available") Gateways to the Account (Gateway IP address highlighted in green). See page 12 for more information about Discovering / Adding Gateways.

Gateway Configuration > Actions > Remove Gateway from Account
In the Gateway Configuration screen, click to highlight a specific Gateway in the list, then click Actions > Remove Gateway from Account. Before the Gateway can be removed from the Account, any locks already assigned to the selected
Gateway must first be deleted ("un-assigned") from that Gateway. If all locks have already been deleted from the Gateway,
or if there are no locks assigned to the Gateway, upon selection, and after confirmation, the Gateway will be deleted from
the Account.

For more information regarding removing locks, see page
17.

Confirmation Popup

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

Gateway Configuration > Actions > Locate All Locks on Gateway
In the Gateway Configuration screen, click to highlight a specific Gateway in the list, then click Actions > Locate All
Locks on Gateway. Upon selection, the Locate Time screen opens (shown below) where you can set the duration of time
(in seconds) for all locks assigned to the selected Gateway to beep and flash their red LEDs. This option is typically used
when you wish to find all of the physical locks or to confirm the wireless connection is operational. Note: Locks may be located
even if they are not Linked to a Lock Profile.

Locate Time in Seconds
Click the pull-down menu to select the time in seconds.
during which all wireless locks assigned to the selected
Gateway will beep and flash their red LEDs. Up to 255
seconds (4 minutes 15 seconds) can be selected; default
duration is 30 seconds.

Cancel
Click to exit without requesting the locate action.
Note: Individual locks may be located (beep and flash
their red LEDs) via a right-click option from the Account
List area (see "Locate Lock" on page 48).

OK (button)
Click OK and all wireless locks assigned to the selected
Gateway will beep and flash their red LEDs for the
selected Locate Time duration.

Gateway Configuration > Actions > Discover Locks
In the Gateway Configuration screen, click to highlight a specific Gateway in the list, then click Actions > Discover
Locks. This option is identical in operation to the Discover Locks button found in the Gateway Configuration screen.
See page 13 for more information about discovering wireless locks.

Gateway Configuration > Actions > Discover New Gateways
In the Gateway Configuration screen, click Actions > Discover New Gateways. Upon selection, an attempt is made to
discover all new Gateway devices on the network. Gateways that are not yet added and are therefore "Available" will be
listed in the Gateway Configuration screen with the IP address highlighted in green. This option is used when using the
two-step approach indicated in the Discovering / Adding Gateways section on page 12 of this manual. In addition, this
option may be used to rebuild a database by importing an existing Gateway and its lock configuration data (see page 23,
Tools > Import Gateway and Assigned Locks).

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

Gateway Configuration > Actions > Relocate Gateways (Displayed in red)
In the Gateway Configuration screen, click Actions > Relocate Gateways (Displayed in red). Upon selection, an attempt is made to "relocate" (re-establish a connection) with all of the Gateways that have their IP addresses highlighted in
red (Status = "Unreachable"). Note: If Status = "Security Mismatch", see TIP below.

A configured Gateway (discovered on the network, added
to an Account and operational) is listed in the Gateway
Configuration screen with its IP address highlighted blue
(Status = "Ready"). When a configured Gateway has subsequently lost communication with the network and the
Gateway Configuration screen is opened, the Gateways
IP address will be highlighted red (Status =
"Unreachable").

vice (it may be helpful to make note of the new Gateway's MAC Address located on a square sticker (the
MAC Address is located under the bar code and has
12 digits, grouped in 6 pairs separated by dashes).
Disconnect the power wires and the RJ-45 plug from
the old Gateway and reconnect all wires to the new
Gateway. Continue with the Actions, Replace Gateway with New One procedures on the next page.

If a Gateway(s) is unreachable with its IP address highlighted red, by clicking Actions > Relocate Gateways
(Displayed in red), an attempt is made to re-connect with
that Gateway(s).

Note: Upon opening the Gateway Configuration
screen, connection to each configured Gateway is
verified before proceeding. If the Gateway cannot be
reached, the following message is displayed providing
the option to relocate the Gateway.

If a Gateway IP address is highlighted in red, and therefore
a connection could not be established, try the following:
1. Check the network. Re-fresh the Gateway Configuration screen (by closing and re-opening the screen).
If other Gateways exist in the Account and are listed
highlighted in blue, this indicates that part of the network is still operational. You may need to contact your
network administrator to assist in finding the source of
the network problem.
2. Check your physical connections to the Gateway.
● The RJ-45 socket on the Gateway contains two
LEDs; the green LED should be lit continually when
the RJ-45 plug is inserted and properly connected.
The yellow LED flickers when data is being send to
or from the Gateway. If these two LEDs are not
functioning, you can suspect the problem lies with
the RJ-45 cable or the network. Try replacing the
RJ-45 cable. Note: Both LEDs are not lit when
the Gateway is configured for wireless (802.11)
use.
●

If the RJ-45 socket LEDs are operational, remove
the Gateway housing cover, power down and
power up the Gateway by removing and replacing
the power wires at the Gateway power terminals.

If the Status = "Security Mismatch",
the Security Password in the Gateway
does not match the Security Password in
DL-Windows. Try manually resetting the
Gateway (partial reset) then click Tools >
Send Lock Config Table to the Gateway.
See the instructions in WI2085 for resetting
the Gateway.

TIP

3. Check your network configuration settings. Click
Tools > Configure / Edit Network Settings. Edit any
fields that may be incorrect. Click Save to save the
changes to the database.
4. Replace the Gateway. If the network and the physical connections are found to be in working order, the
Gateway device itself may need to be replaced. Open
the Gateway housing cover on the new Gateway de-

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

Gateway Configuration > Actions > Replace Gateway with New One
In the Gateway Configuration screen, click to highlight an "unreachable" (IP address highlighted red) Gateway in the list,
then click Actions > Replace Gateway with New One. Upon selection, the Gateway discovery process is started, and all
newly discovered Gateways will be listed in the New Gateways screen. Select the desired Gateway from the list, then click
OK. All existing Gateway configuration data (radio channel, security data, etc.) and the replaced Gateway's Lock Table
(existing assigned locks) will be sent to (and used by) the new Gateway. Note: Functional Gateways (Status = Ready; IP
address highlighted blue) may also be replaced, if desired.

This option is typically used when a working Gateway
(discovered on the network, added to an Account and operational with physical locks assigned) becomes faulty and
needs to be physically replaced.
Before replacing the Gateway, be sure to check the network and the Gateway connections outlined in the Actions,
Relocate Gateways (Displayed in red) on the previous
page.
Physically replace the Gateway device: Disconnect the
power wires and the RJ-45 plug from the old device, then
reconnect all wires to the new device. Remember to press
the "RESET" button on the new Gateway PC board to clear
the Gateway memory (see the instructions in WI2085 for
resetting the Gateway).
In the Gateway Configuration screen, click to select the
Gateway you wish to replace. Then click Actions > Replace Gateway with New One. The following screen appears showing newly discovered Gateways:

Click the radio button to select the desired Gateway and click
OK. DL-Windows will automatically replace the old Gateway
with the new Gateway, copying the Gateway configuration
data (radio channel, security data, etc.) and existing assigned
locks into the new Gateway.

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

Gateway Configuration > Actions > Gateway Signal Test Mode
In the Gateway Configuration screen, click to highlight a specific Gateway in the list, then click Actions > Gateway Signal
Test Mode. Upon selection, the Gateway Signal Test screen opens (shown below) where you can set the duration of time
(minutes) the Gateway will continuously generate a signal to the AL-NSM Networx Signal Meter (required). For new and
existing installations, this option is used to perform a site survey test of the premises, to help you find the optimum location
for Gateways relative to the door locks, and to determine the optimum number of Gateways needed to cover the number of
locks you plan to install. IMPORTANT: This feature will only operate with Gateway firmware version 3.88 or later.

Test time in minutes
Click the pull-down menu to select the time (in minutes) the
Gateway will generate a signal to the AL-NSM (Networx
Signal Meter). 1 - 30 minutes can be selected (default is
30 minutes).
Start (button)
Click to initiate the test signal generation from the selected
Gateway to the AL-NSM (Networx Signal Meter), for the
time selected. Note: A countdown (time remaining) will
display (see image below right). Notice that the Start
button changes to an Abort button that can be clicked to
cancel the test signal generation.
Abort (button)
The Start button changes to this Abort button. Click Abort
to cancel the test signal generation to the AL-NSM
(Networx Signal Meter).

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

Communicating with Wireless Locks
Networx Communication Overview
Once your have discovered your Gateways, assigned your
locks and Linked them to Lock Profiles, there are several
methods for sending data to (or receiving data from)
wireless locks:
● Method 1:
Communicate with wireless locks
individually using the Communication button on the
DL-Windows "Main Screen" (or from the Lock Data
screen);

Any
combination
of available
data may be
sent to your
lock.

● Method 2: Communicate with multiple wireless locks
(one after another) using the Wireless screen;
● Method 3: Communicate automatically at a specified
time using a Wireless Schedule screen action.
Note: Keypad programming of User Codes, Features,
Time Zones, and Schedules is available as a temporary
convenience to allow the lock to be put into use before
installing and configuring a wireless network. Therefore, all
lock programming added via the keypad cannot be
retrieved from the lock into DL-Windows. If you decide to
start programming your wireless lock via the keypad, we
recommend you keep hardcopy records (in a secure
location) of all Users, their User Codes, and any proximity
cards that may have been programmed. Keeping complete
and accurate records saves time because after the wireless
network is set up, any programming added via the keypad
must be re-added to DL-Windows and downloaded back to
the lock(s).

Method 1:
"Communicate with Selected Networx Lock"
1. In the DL-Windows "Main Screen", click the
Communication button on the toolbar and select
Communicate with Selected Networx Lock.

Select any combination of data to send to your wireless
lock; a red circle with red square will denote those
selections made, though it is recommended to check
"Send/Receive All".
• Send/Receive All - Sends the complete program to
(and receives selected number of Event Logs from)
the wireless lock.
• Send Users - Sends all User Information including
User Enable / Disable status, User Codes (PINs),
proximity information, Group Assignments and
Emergency Users.
• Send Schedules - Sends all Schedules (see OI382
for more details).
• Send Features - Sends all Features chosen in the
Features screen (see Features section(s) in OI382
for more details).
• Send Date Time Update - Updates the wireless lock
with the PCs current date and time.
• Receive Number of Event Logs (pull-down) Receives the selected number of Event Logs from the
wireless lock (default = 50; maximum = 40,000).
3. Initiate the communication by clicking the Start button.
Note:
Unlike standard non-wireless Trilogy locks,
wireless Networx locks do not need to be configured for
PC Program Mode (Function 58).

Note: The Communication button on the Lock Data
screen may also be used. In addition, if your lock has
not been Linked to a Lock Profile, the following popup
appears:

2. If Linked, the following screen appears:

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

Communicating with Wireless Locks (cont'd)
4. After data transfer has finished, verify all selected options
are displayed with a green checkmark and the message
"Communication completed" appears. Note: The
Event Log screen will automatically appear upon
successful communication if Receive Number of Event
Logs was previously selected:

Note: See page 34 for detailed explanations of each
area of the Wireless screen. In addition, if your lock
has not been Linked to a Lock Profile, the entire row will
be highlighted red, and the Status column will indicate
"Not Linked" The lock must be Linked before you can
continue to the following steps.
2. For each wireless lock with which you want to
communicate, click to add a check to the checkbox in
the Enable column.
3. For each enabled lock, double-click its empty box in the
Function column, and click
the desired function in the
pull-down (as shown in the
accompanying image):
Note: To clear a function,
click the blank space above
Send Profile.
Once function is set, the Start button will be enabled.
Click Start to initiate communication to enabled wireless
locks. Note: The function set for each lock will be
performed; upon completion, the Status column for
each lock will denote the ending status of the
communication (i.e. Communication completed").

Note: If data transfer fails, a circle with a red "X" will denote
communication error. Verify proper signal levels and check
network connections. For more information, see WI2085.

Method 2:
Communicate with Multiple Wireless Locks in
the Account
1. In the DL-Windows "Main Screen", click the Wireless
button on the toolbar.

The following screen appears.

Method 3:
Automatically Communicate with Wireless
Locks
This method requires programming in the Wireless screen
and Wireless Schedules screen.
1. In the Wireless screen, create a Wireless
Configuration to be used for your wireless Schedule.
For each wireless lock you wish to communicate with
via a Schedule, click to add a check to the checkbox in
the Enable column and select the desired function from
the pull-down list.
Note: Additional Wireless Configurations may be
added with the "+ Add" button.
2. DO NOT click the Start button; close the Wireless
screen. The configuration(s) will be saved, and used in
the Wireless Schedules screen.
3. In the DL-Windows "Main Screen", click Wireless
Actions > Wireless Schedule.
The Wireless
Schedule screen appears:

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

Communicating with Wireless Locks (cont'd)

Note: See page 35 for detailed explanations of each
area of the Wireless Schedule screen.
4. Check the Enable checkbox for desired wireless
configurations. Note: Wireless Configurations were
pre-programmed in step 1.
5. For each enabled configuration, double-click the empty
box in the Time column to display the pull-down for HH /
MM / AM PM. Set desired time to initiate the intended
automatic communications.
6. Optional - Check the Repeat checkbox to program daily
automatic Schedules.
Automatic wireless
communication will be performed every day at the
programmed time until the Repeat checkbox is
unchecked.
7. Click OK to save wireless Schedule programming.
Warning: If you have a Schedule programmed, and
DL-Windows is closed, the Schedule will not occur. A
warning popup appears (shown below) if you try to exit
DL-Windows with a schedule programmed:

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

"Wireless" Screen - Field and Button Definitions
As described in Method 2 of the section Communicating with Wireless Locks (page 32) , the Wireless screen allows communication with individual or multiple wireless locks. The Wireless screen can be configured for various functions, as required. Functions include Send Profile, Receive Log, and Send Profile & Receive Log.
Click the Wireless button to access the Wireless screen.

Wireless Configuration (pull-down)
Click pull-down to select and display
wireless configurations (the selections
made in this screen will be saved as a
"Wireless Config").

Lock Information
Displays Lock ID, Lock Profile and Lock
Type (model) of the wireless lock. Note:
Non-wireless locks (i.e. PDL3000) will not
be displayed in this screen.

+ Add
Click to add additional
Wireless Configurations.
Clear
Click to clear the selected (checked)
Wireless Configuration. Note: Also
clears last-known communication
condition (see Status).

Delete
Click to remove the selected
Wireless Configuration.

Enable
When checked, upon communication, the Function programmed for the enabled wireless lock will be performed. See
Right Click Menus below for
programming short cuts available.

Status
Displays current state of the link
between the Gateway and the lock
("Linked" or "Not Linked"). Note:
"Not Linked" locks are highlighted
in red. This field also displays the
last-known lock communication
condition and is updated upon
subsequent communications.

Start
Click to initiate communications
to all enabled wireless locks.

Close (button)
Click to save settings and exit the screen.
Function (pull down)
Click to display a pull-down and select a function to
perform upon communication.

● Send Profile: Sends full lock program to the
wireless lock (Users, Schedules, Features, time/
date).
● Receive Log: Retrieves the Event Log (Audit
Trail) from the wireless lock.
● Send Profile & Receive Log: Combines the
above two functions.

Print
Click to open a "Print Preview" screen,
displaying all information in the Wireless
screen. Click the "Printer" icon to send
the request to your default printer.

See Right Click Menus below for programming
short cuts available.

Right Click Menus
Enable (right-click menu)
To save time, right-click the "Enable" column; the desired action can be selected as follows:
● Select All: Adds a check to enable all (Linked) wireless locks.
● Unselect All: Removes a check from all (Linked) wireless locks.
● Select Highlighted: Adds a check to the Enable checkbox for all highlighted rows.
● Invert Highlighted: Removes a check from the Enable checkbox for all highlighted rows.
Function (right-click menu)
To save time, right-click the "Function" column; the desired action can be selected as follows:
● Change All to: "Receive Log"; "Send Profile"; "Send Profile & Receive Log": Selects function for all (Linked) wireless locks.
● Change Selected: "Receive Log"; "Send Profile"; "Send Profile & Receive Log": Selects function for all enabled wireless locks.
● Change Highlighted to…: "Receive Log"; "Send Profile"; "Send Profile & Receive Log": Selects function for all highlighted wireless locks.

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

"Wireless Schedule" Screen - Field and Button Definitions
As described in Method #3 of the section Communicating with Wireless Locks (page 32), the Wireless Schedule screen
allows for automatic scheduled downloading of wireless locks. The Wireless Configuration created in the Wireless screen
is used to determine which wireless locks (and their respective pre-programmed functions) will automatically download at a
pre-designated time. After the scheduled download completes, the Wireless Schedule screen automatically opens to
allow the Status of each download to be verified.
In the DL-Windows "Main Screen", click Wireless Actions > Wireless Schedule.

Time
Click to set the start time of the
scheduled communications from the
pull-downs (HH / MM / AM PM).

Repeat
Click to repeat the scheduled communication every day at the programmed time.
Leave unchecked for one-time scheduled
communication. Note: Daily automatic
communication may impact battery life.
Last Executed
Displays the date and time the
Schedule was last executed.

Enable
Add a check to enable the
Wireless Configuration, thus
activating the Schedule.

Wireless Configuration
The "Wireless Configuration" created
in the Wireless screen (enabled locks
and pre-set functions).

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

Clear
Click to uncheck the Enable and Repeat
checkboxes, thus disabling the Schedule.

OK
Click to save the wireless schedule
programming and exit.

Wireless Actions Menu

In the DL-Windows "Main Screen", click Wireless Actions:
Set Clock on All Locks
Based upon the current time and date of the PC running
DL-Windows, a command is sent to all Gateways to update
all locks with this current date and time. Note: Locks not
Linked will not receive this update command.
Emergency
Opens the Emergency Commands screen. For more
information about the Emergency Commands screen, see
page 37 and page 38.

Gateways Lock Table. When the Lock Table of the
Gateway is subsequently viewed, the Table displays the
information as of the latest update request.
Note: To view the Gateway Lock Table, in the Gateway
Configuration screen, select Gateway, then click Tools >
View Gateway's Lock Table (see page 16).
Wireless Schedule
Opens the Wireless Schedule screen.
Used for
programming automatic scheduled communication with
wireless lock(s). See page 35 for more information.

Update Status of All Locks
A command is sent to all Gateways in the Account to
request the current status for all assigned wireless locks.
Status data received from each lock updates each

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

"Emergency Commands" Screen - Field and Button Definitions
The Emergency Commands screen allows for sending Emergency Commands ("Emergency Lock Down", "Emergency
Passage" and "Return to Normal") to Groups of Gateways in your system, thus sending the command to all locks assigned to
those Gateways. Note: All added Gateways are automatically placed into "GROUP A" by default; Gateways may be moved
to another Group via the Set Emergency Groups button. In addition, the Emergency Users List may also be viewed from
this screen.
Click the Emergency button to access the Emergency Commands screen.
The Emergency Commands screen may also be accessed in the DL-Windows "Main Screen" by clicking Wireless Actions
> Emergency.

IMPORTANT: Before using the Emergency Commands screen, it is important to
read the next section regarding how to use Emergency Commands.

Emergency Groups
Select Group of Gateways to receive Emergency commands. Note: If only one
Gateway exists in the Account, the "GROUP A" checkbox will be checked and the
other checkboxes will be disabled. Note: The description of each Group (e.g.
"GROUP A") may be changed in the Set Emergency Groups screen.

GROUP A
(This Group selected by default).
Emergency Return to Normal
Sends "Return to Normal" command to all Gateway(s) in the
selected Group(s).

Emergency Lock Down
Sends "Emergency Lock Down"
command to all Gateway(s) in the
selected Group(s).
Close
Saves the Emergency Group
selections and exits the screen.

Set Emergency Groups (button)
Click to open the Set Emergency Groups
screen, allowing for Gateway Group assignment and setting the Gateway Group description text.

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

Emergency Passage
Sends "Emergency Passage"
command to all Gateway(s) in the
selected Group(s).

Emergency Users (button)
Click to open the Emergency Users
screen, listing those Users allowed to
send Emergency commands.

Using Emergency Commands
Emergency Overview
Three "Emergency Commands" are available in the wireless
Trilogy Networx system:
• "Emergency Lock Down": Places all assigned locks
into an indefinitely locked state
• "Emergency Passage": Places all assigned locks into
an indefinitely unlocked state
• "Return to Normal": Reverts all assigned locks to the
state they were in prior to the initiation of the Emergency
command

count, a "red siren" symbol appears at the bottom of the
DL-Windows "Main Screen" to serve as a reminder that the
added Gateway is configured with a changeable IP address
(DHCP). This "red siren" symbol will remain until all Gateways in the Account are configured with a static IP address.

Configure Lock for Emergency Commands

These "Emergency" Commands can be initiated from DLWindows via the Emergency Commands screen, or at any
Networx wireless lock keypad. For more information regarding issuing Emergency Commands at the keypad, see
the programming instructions included with your lock. Note:
DL-Windows does not need to be running when issuing an
Emergency Command at the keypad.

All Networx locks are programmed at the factory to respond
to Emergency Commands from DL-Windows. However,
DL-Windows DOES allow you to program a specific lock (or
locks) to ignore Emergency Commands, if desired. In the
DL-Windows "Main Screen", click the Features button to
open the Features screen (Options tab), then un-check the
Lock Responds to Emergency Commands checkbox
(default is checked). Note: Keypad-initiated Emergency
Commands will NOT function until the Lock Profile has been
downloaded to the physical Networx lock.

WARNING: NEVER use Emergency Commands to "toggle"
Passage Mode, as this will severely impact battery life.

Who can Initiate Emergency Commands?

Getting Started
Automatic Gateway Grouping
("Emergency Grouping")
Upon the addition of each Gateway into an Account, the
Gateway is automatically placed into an Emergency Group
("GROUP A" by default). This is done so that upon the initiation of an Emergency Command, ALL Gateways in the
Emergency Group (and their assigned locks) will respond to
Emergency Commands issued from DL-Windows. In addition, the automatic placement of a new Gateway into an
Emergency Group allows for keypad-initiated Emergency
Commands, to lock down an entire system from a single
wireless lock.

Required Static IP Address

● From DL-Windows: All Users, Administrators and
Operators have access to the Emergency Commands screen, and therefore can initiate Emergency
Commands to any Gateway (and their assigned locks).
● From a Networx wireless lock keypad: Once the
Lock Profile has been downloaded to the physical lock,
Administrative Users 1 through 11 automatically have
the ability to initiate Emergency Commands from the
keypad. In addition, "non-Admin" Users (12+) may be
given the ability to initiate Emergency Commands from
the keypad by adding them to the Emergency Users
list (see next section).

Adding Emergency Users
To grant the ability of a "non-Admin" User (12+) to initiate keypad Emergency Commands, in DL-Windows,
click the Global button to open the Global Users

IMPORTANT: To ensure Gateways can respond to Emergency Commands, all Gateways MUST be configured with
static (unchangeable) IP addresses. For more information
about configuring a Gateway with a static IP address, see
Gateway Configuration > Tools > Configure / Edit Network Settings (page 18), and WI2085.
With the addition of each newly added Gateway to an Ac-

W A R N I N G
All Emergency Commands MUST be
tested weekly (or daily if necessary)
to ensure their correct operation.
38

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

Using Emergency Commands (cont'd)
screen. Click to highlight a User(s) in the User Name
list, then right-click the User(s); from the menu that
appears, select "Allow User to Issue Emergency
Commands". In the Global Users screen User List,
a "red siren" symbol will display in the Name column
for those Users who can initiate Emergency Commands. In addition, the Users will be added to the
Emergency Users list.
The Emergency Users list may be accessed from
Global Users > Administrative Users > Emergency
Users or from the DL-Windows "Main Screen" >
Emergency > Emergency Users. Existing Emergency Users can be removed by selecting the User
and clicking the Remove button (or from the Global
Users screen, click to highlight the User(s), then rightclick and select from the menu Remove Emergency
User. The "red siren" symbol will be removed.

It may be helpful to refer to the
Terminology section in the DLWindows User's Guide (OI382) for
detailed descriptions of the terms
used in this section (i.e. User Code,
User Numbers, etc.).

TIP

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

Who has Access during Emergency
Lock Down?
After a lock has been placed into the Emergency Lock
Down state:
●
●

All Administrative Users (User Numbers 1-11) can still
unlock the physical lock.
All Users added to the Emergency Users list (see
above) can unlock the physical lock.
IMPORTANT: Users disabled by a Schedule or by
any other means cannot initiate Emergency Commands, even if they are added to the "Emergency
Users" list.

To enable access for all Users (including the Master
Code) during Emergency Lock Down: In the DLWindows "Main Screen", click the Features button to
open the Features screen (Options tab), then un-check
the Users are Disabled During Lock Down checkbox
(default is checked).

Emergency > Emergency Lock Down
Selecting Emergency Lock Down sends a command to all Gateways (in the selected Gateway Groups) to immediately
lock all of their assigned wireless locks, thus securing the protected doors from unwarranted passage. In an Emergency
Lock Down state, all Administrative Users (User Numbers 1-11) can still unlock the physical lock. In addition, all Users
added to the Emergency Users list (see page 38) can unlock the physical lock.
From the Emergency Commands screen, click the Emergency Lock Down button.
The following Emergency View screen appears:

Once all locks assigned to the Gateway receive the selected Emergency Command, the status will return
"Emergency Lock Down" (highlighted red). In the above image, notice how the status of the second Gateway
displays "Unable to verify lock status" highlighted in yellow. This indicates that one or more locks assigned to
the Gateway may not have received the Emergency Command. Therefore, the Emergency View screen cannot
be closed and the Emergency Command will be continuously re-tried until the Abort Retries button is intentionally
clicked.

The following modes will be overridden by an Emergency
Lock Down Command :
●
●
●
●

Normal mode ("non-Emergency")
Emergency Passage mode
Passage mode (via keypad Function 45)
Scheduled Passage Mode (via "unlock" Schedule)

Note: Once in Emergency Lock Down, the wireless
physical lock(s) may be placed in Passage mode manually
(using keypad Function 48).

Emergency Lock Down Indication
● In DL-Windows: At the bottom of the DL-Windows
"Main Screen", a bar will flash from red to yellow with
the text "Emergency Lock Down" blinking continuously until a subsequent "Return to Normal" command
is received (see image at the bottom of this page).
● At Physical Lock: Red LED blinks once every two
seconds.

IMPORTANT: Threats such as fire emergencies, bomb threats or the release of hazardous substances within a protected premises
may require an "Emergency Passage" Command to allow for a facility evacuation.
Other threats such as terrorist attacks, hostile
intruder situations, the outdoor release of
hazardous substances, tornado emergencies
and other life-threatening events, may require
an "Emergency Lock Down" - the opposite of
a facility evacuation.
It is strongly advised that all facilities develop
separate Emergency Lock Down and Emergency Passage procedures appropriate for
the specific premises, and these Emergency
procedures be frequently practiced and continually refined.

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

Emergency > Emergency Passage
Selecting Emergency Passage sends a command to all Gateways (in the selected Emergency Groups) to immediately
unlock all of their assigned wireless locks, thus un-securing the protected doors to allow passage. In an Emergency
Passage state, User credentials are no longer required to allow passage. Please use caution when using this feature,
and consider all implications of un-securing the protected doors.
From the Emergency Commands screen, click the Emergency Passage button.
The following Emergency View screen appears:

Once all locks assigned to the Gateway receive the selected Emergency Command, the status will return
"Emergency Passage" (highlighted green). In the above image, notice how the status of the second Gateway
displays "Unable to verify lock status" highlighted in yellow. This indicates that one or more locks assigned to
the Gateway may not have received the Emergency Command. Therefore, the Emergency View screen
cannot be closed and the Emergency Command will be continuously re-tried until the Abort Retries button is
intentionally clicked.

The following modes will be overridden by an Emergency
Passage Command :
●
●
●
●

Normal mode ("non-Emergency")
Emergency Lock Down mode
Locked mode (via keypad Function 46)
Scheduled Locked Mode (via "lock" Schedule)

Note: Once in Emergency Passage, the wireless physical
lock(s) may be placed in Locked mode manually (using
keypad Function 49).

● At Physical Lock: Red LED blinks once every two
seconds.

For areas that must remain secure, even in an Emergency Passage state, we recommend de-selecting the feature "Lock Responds to Emergency Commands" in the
Features screen.

Other threats such as terrorist attacks, hostile intruder situations, the outdoor release of hazardous
substances, tornado emergencies and other lifethreatening events, may require an "Emergency
Lock Down" - the opposite of a facility evacuation.

Emergency Passage Indication

It is strongly advised that all facilities develop
separate Emergency Lock Down and Emergency
Passage procedures appropriate for the specific
premises, and these Emergency procedures be
frequently practiced and continually refined.

● In DL-Windows: At the bottom of the DL-Windows
"Main Screen", a bar will flash from red to yellow with
the text "Emergency Passage" blinking continuously
until a subsequent "Return to Normal" command is received (see image at the bottom of this page).

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

Emergency > Emergency Return to Normal
Selecting Emergency Return to Normal sends a command to all Gateways (in the selected Emergency Groups) to
immediately revert all assigned locks to the state they were in prior to the initiation of the Emergency command. For example. if
the lock was in an unlocked state due to a Schedule, and a subsequent Emergency Lock Down was initiated, the
Emergency Return to Normal command will revert the lock back to its original unlocked state.
From the Emergency Commands screen, click the Emergency Return to Normal button.
The following Emergency View screen appears:

Once all locks assigned to the Gateway receive the selected Emergency Command, the status will return
"Normal". In the above image, notice how the status of the second Gateway displays "Unable to verify lock
status" highlighted in yellow. This indicates that one or more locks assigned to the Gateway may not have
received the Emergency Command. Therefore, the Emergency View Screen cannot be closed and the
Emergency Command will be continuously re-tried until the Abort Retries button is intentionally clicked.

The following modes will be overridden by an Emergency
Return to Normal Command :
●
●

Emergency Lock Down mode
Emergency Passage mode

Warning: To not use Emergency Commands to "toggle"
Passage Mode, as it will severely impact battery life.

W A R N I N G
NEVER use Emergency Commands
to "toggle" Passage Mode, as this
will severely impact battery life.

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

Emergency Commands > Set Emergency Groups
As mentioned in the previous section, each Gateway added to an Account is placed into Emergency "GROUP A" by
default. This is done to ensure that Gateways will communicate with each other in an Emergency, without the use of DLWindows (the Emergency initiated via the keypad). Note: Access to the Set Emergency Groups screen (from the
Emergency Command screen or from Gateway Configuration > Tools menu) is disabled when only one Gateway exists
in the Account.
In addition, Emergency Grouping is available to separate Gateways (and therefore their assigned locks) intentionally. For
example, to prevent a Gateway whose locks control a secure location from receiving an Emergency Command, place the
Gateway into "GROUP B"; thus the User may selectively decide via the Emergency Command screen, which Group(s) will
receive the Emergency Command.
It is also in the Set Emergency Groups screen where you may configure the individual description text reflected in the
Emergency Command screen of the Emergency Group (replacing "GROUP A" with another description).
In the Emergency Command screen, click the Set Emergency Groups button to open the
Set Emergency Groups screen. The Set Emergency Groups screen may also be
accessed from Gateway Configuration > Tools > Set Emergency Groups.

communication between Gateways, each Gateway must
possess the static IP address of every other Gateway in
the Account. The static IP address "table" is distributed to
each Gateway in the Account upon:
● The addition of a new Gateway to the Account
● The removal of a Gateway from the Account
● A manual Emergency Group change

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Router

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GATEWAY
4

GATEWAY
3

))

)))

))

GATEWAY
2

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Prerequisite

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GATEWAY
1

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))

The following message appears any time the Set
Emergency Groups screen is accessed:

How it Works
When an Emergency Command is initiated from a keypad,
the Command is disseminated to all Gateways, and their
locks, in the Account. See diagram at right. To allow

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

The diagram above illustrates how Emergency Commands
are distributed: Initiating an Emergency Command at the
lock keypad causes the keypad to send the Emergency
Command to its associated Gateway (named "Gateway 1").
"Gateway 1" then sends the Emergency Command to all
locks assigned to "Gateway 1". "Gateway 1" then sends
the same Emergency Command to each Gateway IP
address listed in its static IP address "table" via the Router.
With each Gateway receiving the Emergency Command
from "Gateway 1", each of these Gateways can then send
the Emergency Command to each of its assigned locks.
Notice that DL-Windows is not needed to disseminate
Emergency Commands and therefore not shown in this
diagram.
43

Emergency Commands > Set Emergency Groups (cont'd)
Setting Emergency Groups
Emergency Group association of any Gateway may be
intentionally changed from "GROUP A" to another Group
(GPB, GPC or GPD). Note: A single Gateway can only be
assigned to one Emergency Group at a time. To change a
Gateway assignment to another Group, click to highlight
the desired Gateway, then click the desired Emergency
Group checkbox.

Note: Every Gateway MUST have an association to an
Emergency Group.
After making selections, click the Send button, and the new
Group associations will be distributed to the Gateways.

Setting Emergency Group Descriptions
The default Emergency Group names ("GROUP A",
"GROUP B", etc.) may be changed as desired. The new
Emergency Group name will then be reflected in the
Emergency Command screen. To modify the name, in
the Set Emergency Groups screen, double-click in the
Description field of the desired Group, and type the new
Emergency Group description name (maximum 16
characters).

When finished making changes to the Emergency Group
descriptions, click Close to save and exit the screen
(description changes do not require the use of the Send
button).

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

Networx Lock Right-Click Profile Menu
For wireless locks, additional options are available for Networx Lock Profiles. In the Account List area, click the Account,
then click the small "+" sign next to the "blue file cabinet" icon, and all Lock Profiles in the Account appear. Click the desired Lock Profile (denoted by the "padlock" icon) then right-click to display the right-click menu shown below.
Note: The first three items listed (plus "Rename") in this right-click menu (shown below) are items that also exist for nonwireless locks. For information regarding these menu items, see OI382.

● New Lock(s) Profile (see OI382)

● Update Date / Time in Lock (page 48)

● Clone Lock Profile (see OI382)

● Take Lock Out of Passage (page 48)

● Delete Lock Profile (see OI382)

● Put Lock Into Passage (page 49)

● View Status of Lock (page 46)

● Update Lock Firmware (page 49)

● Link / Unlink Lock Profile (page 47)

● Rename (see OI382)

● Locate Lock (page 48)

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

Right-Click Menu > View Status of Lock
In the Account List area, click to highlight a Lock Profile, then right-click and select View Status of Lock from the menu
that appears. Upon selection, the Lock Status is updated and retrieved, and displays various attributes of the selected
lock. Note: Lock must be Linked to a Lock Profile in order to view the Lock Status screen.

Lock Description
Displays the name of the selected Lock Profile.
Lock Type
Specifies the model of the Trilogy Networx™ series locking
device, such as "PDL6100", "DL6100" or "PL6100".
Serial Number
Displays the lock's unique serial number assigned and programmed into the lock firmware at the factory. Each Networx
lock is identified in the system by this unique serial number.
Gateway
Displays the name of the Gateway to which the selected
physical lock is assigned.
IP Address
Displays the IP address of the Gateway to which the physical lock is assigned.
GTW Rx
Indicates the radio transmission strength, as measured between the Gateway to the physical lock. A higher number
indicates stronger signal.
LCK Rx
Indicates the radio transmission strength, as measured between the physical lock to the Gateway. A higher number
indicates stronger signal.
Firmware Version
Indicates firmware source code edition of the selected
physical lock.
Battery
Displays the status of the battery powering the physical
lock. If battery status cannot be retrieved, "Unknown" will
be displayed.
Lock Status
Indicates the latest condition of the physical lock (i.e.
"Locked", "Passage", etc.). If status is unknown or unable
to be retrieved, "Communication Error" will be displayed.

Update (button)
Click to request an updated lock status from the physical
lock. All fields will be refreshed upon lock status retrieval.

Communication Status
Indicates the integrity of the communication link between
the physical lock and the Gateway. If status is unknown or
unable to be retrieved, "Communication Error" will be displayed.
Last Updated
Displays the date and time of the latest lock status update.
46

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

Right-Click Menu > Link / Unlink Lock Profile
In the Account List area, click to highlight a Lock Profile, then right-click and select Link / Unlink Lock Profile from the menu
that appears. Upon selection, a condensed version of the Link / Unlink Lock Profile screen appears. For detailed information
about Linking physical locks to Lock Profiles, see "LINKING PROCEDURE" on the bottom of page 14.

Lock Description
Displays the name of the selected Lock Profile.
Currently Linked To
Displays the physical lock's serial number, the Gateway Description, and the Gateway's IP address to which the physical
lock is currently Linked. Note: The information in this field is
only displayed when the physical lock is Linked to a Lock Profile.
Available Serial Numbers
This pull-down list displays the lock serial numbers of all
physical locks of the same lock model (Lock Type) discovered by all Gateways in the current Account. Each lock
serial number is unique and assigned to the physical lock at
the factory.
Link (button)
Click this button to "Link" the selected Lock Profile (Lock
Description field) with the selected physical lock serial
number (from the Available Serial Numbers pull-down
list).
Unlink (button)
Click this button to remove the Link between the physical
lock and the Lock Profile. Note that after the Link is removed, the physical lock serial number previously displayed in the Currently Linked to field is then displayed in
the Available Serial Numbers pull-down list ready for Linking.

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

Right-Click Menu > Locate Lock
In the Account List area, click to highlight a Lock Profile, then right-click and select Locate Lock from the menu that appears.
Upon selection, the Locate Time screen appears where you can set the duration of time (in seconds) for the selected lock to
beep and flash its red LEDs. This option is typically used when you wish to find the physical lock or to confirm the wireless
connection is operational. Note: The physical lock may be located even if it is not Linked to a Lock Profile.
Locate time in seconds
Click the pull-down menu to set the duration of time (in
seconds) for the selected lock to beep and flash its red
LEDs. Up to 255 seconds (4 minutes 15 seconds) can be
selected; default duration is 30 seconds.
OK (button)
Click OK and the physical lock will beep and flash its red
LEDs for the selected duration.
Cancel
Click to exit without requesting the locate Action.
Note: All locks on a Gateway may be sent the locate
command (Gateway Configuration > Actions > Locate All
Locks on Gateway). For more information, see page 27.

Right-Click Menu > Update Date / Time in Lock
In the Account List area, click to highlight a Lock Profile, then right-click and select Update Date / Time in Lock from the
menu that appears. Upon selection, a command is sent to the physical lock to update the date and time based upon the
current time and date settings of the PC running DL-Windows.

Right-Click Menu > Take Lock Out of Passage
In the Account List area, click to highlight a Lock Profile, then right-click and select Take Lock Out of Passage from the menu
that appears. Upon selection, a command is sent to the physical lock to change its state to "locked" ("secured"). The Lock
Status screen will automatically appear, displaying the updated Lock Status ("Locked").
TIP: For more information about Passage Mode and "Passage", see OI382.
IMPORTANT: If the selected physical lock is in an Emergency state (Emergency Passage or Emergency Lock
Down ), this Take Lock Out of Passage menu item will be
ignored if selected. Lock must be taken out of its Emergency state (Emergency Return to Normal) before it will
accept this menu command.
For more information about Emergency Commands, see
page 37 and page 38.

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

Right-Click Menu > Put Lock Into Passage
In the Account List area, click to highlight a Lock Profile, then right-click and select Put Lock Into Passage from the menu that
appears. Upon selection, a command is sent to the physical lock to change its state to "unlocked" ("unsecured"). The Lock
Status screen will automatically appear, displaying the updated Lock Status ("In Passage").
TIP: For more information about Passage Mode and "Passage", see OI382.
IMPORTANT: If the selected physical lock is in an Emergency state (Emergency Passage or Emergency Lock
Down ), this Put Lock Into Passage menu item will be
ignored if selected. Lock must be taken out of its Emergency state (Emergency Return to Normal) before it will
accept this menu command.
For more information about Emergency Commands, see
page 37 and page 38.

Right-Click Menu > Update Lock Firmware
In the Account List area, click to highlight a Lock Profile, then right-click and select Update Lock Firmware from the menu
that appears. Upon selection, the standard Windows Open dialog box appears (shown below), allowing you to browse for
the binary ".bin" file containing the lock firmware update.
Select the lock firmware file based on correct Lock Type (model), then click Open to initiate the update process.
The system will check the integrity of the firmware, burn it into the physical lock memory, and reboot the lock. Upon completion, the Lock Status screen will automatically open. In the Firmware Version field (shown below), verify the updated
firmware version of the physical lock. Note: Though not always necessary, it is recommended to send a full download to
the lock ("Send Profile").

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

TROUBLESHOOTING
LOCK ASSIGNMENT FAILURE
I discovered the lock successfully but after making the
selection and selecting "Assign Lock", the following
message appeared:

EXISTING LOCK COMMUNICATION
FAILURE
I am no longer able to communicate with an existing
Networx lock. It was working just fine, now it does not
work!
Before attempting to re-establish communication, consider the following:
1. Has something changed to affect the communication?

This message appears after several configuration attempts by the Gateway. This indicates the physical
lock did not successfully receive the configuration data
(internal lock designation, a specific radio channel and
security data), and therefore is unable to be assigned
to the Gateway.

●

Is something blocking the radio signal from the
Gateway to the lock?

●

Check the radio signal from the Gateway using
the Networx Signal Meter tool (part AL-NSM).
Is the signal strength very weak?

When this message appears, perform of the following:

2. Is the lock still functioning? Find the physical lock
and attempt to unlock by entering a working User
Code. Are the key-presses even causing beeping
sounds?

1. Click Yes to first view the locks that were not configured / assigned (by viewing the Gateway Lock
Table).

After verifying above, if the signal strength to that lock
has always been strong and suddenly it is non-existent,
the lock may have an internal failure. To reestablish a
connection with the lock, perform the following steps:

2. In the Gateway Configuration screen, click Tools
> Send Lock Config Table to the Gateway. This
will attempt to re-configure the lock(s) that failed
the initial assignment attempts. See page 22 for
more information regarding the use of this feature.

1. Reset ("Default") the lock (see the programming
instructions that came with the lock for the reset
procedure).
2. Re-discover the lock. Upon assignment, the following message will display:

LOCK DISCOVERY FAILURE
I am trying to discover my lock, but DL-Windows can't
find it.
If no locks are found after a discovery attempt:
1. Verify that the lock is reset ("defaulted"). See the
programming instructions that came with your lock
for reset procedure.
2. Verify the lock is installed within an acceptable radio range of the Gateway. Refer to WI2085 for
information about installation and range.
● Test range with the Networx Signal Meter tool (part
AL-NSM).
3. Verify the Gateway has been mounted and physically installed as described in the instructions included with the unit.

This message appears because the lock was never
removed from the Gateway table, therefore the
lock is simply re-configured (received configuration
data, including its internal lock designation, a specific radio channel and security data).
Note: Re-Linking the lock is not required.
3. Download the Lock Profile to resume normal lock
operation.

4. In the Gateway Configuration screen, try increasing the Number of Locks to Discover (from the
pull-down).

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

TROUBLESHOOTING (cont'd)
WIRELESS LOCK MEMORY FAILURE
My Schedules no longer function and/or my User
Codes no longer unlock the door.
It is difficult to lose the lock programming. For example, when replacing batteries, to erase the entire program, you actually need to disconnect the batteries
and press and hold a keypad button for several seconds.
However, upon disconnecting the batteries, if a key is
accidentally pressed, the lock may lose its time / date
information. In this case, simply turn to page 48 and
follow the procedure for the "Right-Click Menu > Update Date / Time in Lock".
If upon disconnecting the batteries, you accidentally
hold down a key for several seconds and indeed lose
the lock programming, the solution is to re-discover
the lock and re-download the program. See section
"Discovering / Assigning Wireless Locks" on page
13. Note: Keep in mind that although this physical
lock has lost its programming, both DL-Windows and
the Gateway still consider the state of the physical
lock as unchanged (still powered up, assigned and in
operation). The following popup will appear upon
attempted re-assignment of the lock.

COMPUTER CRASH!
My computer running DL-Windows just crashed! I
had a working system, complete with wireless locks,
Gateways and a computer running DL-Windows--but
that computer no longer works! What do I do?
The Gateways and wireless locks are still up and running, and therefore they still hold the configuration
data (its internal lock designation, a specific radio
channel and security data) necessary to get your system working. The data may be retrieved from the
Gateways using a new copy of DL-Windows on a new
PC (assuming you are in possession of the Security
Password). Refer to page 23, Gateway Configuration > Tools > Import Gateway and Assigned
Locks to rebuild your database.

Note: Re-Linking the lock is not required.

GATEWAY HIGHLIGHTED RED
(UNREACHABLE)
How do I re-establish communication with a Gateway
that is highlighted in red (unreachable)?
A working Gateway (discovered on the network,
added to an Account and operational) is highlighted
blue in the Gateway Configuration screen. When a
working Gateway has subsequently lost communication with the network, the Gateway is highlighted red
in the Gateway Configuration screen.
To re-establish a connection to the Gateway, click to
select the red highlighted Gateway in the list, then
click Actions > Relocate Gateways (Displayed in
red). See page 28 for detailed information about reestablishing a connection.

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

Glossary
ACCESS = Entry into a restricted area.

locks to the Gateway.

ASSIGN = Add to hardware or specify a relationship.
Can be used with User Codes and locks ("to assign
User Codes to specific locks"), or with hardware
identification ("the factory assigns each lock a unique
serial number"), or a fixed wireless communication
channel between locks and a Gateway ("locks
assigned to a Gateway").

CREDENTIAL = A generic word used to indicate a PIN
number pressed into a lock keypad, or a proximity
card or proximity keyfob.

AUDIT TRAIL = A date/time stamped log of previous
lock events.

DATE = Month, Day and Year entered as MMDDYY.

DATA TRANSFER MODULE = A device that permits
transfer of program / data between a computer and
the lock.

DAY OF WEEK = Sunday through Saturday.
CLOCK
• REAL TIME CLOCK = An accurate built-in clock
that allows date/time stamping of events. The
clock can be slowed or speeded up to fine tune
long term accuracy to within three minutes per
year.
CODE = Numeric sequence of numbers (such as: 1234)
entered at the keypad. If Star-Enter-Key is required,
must be followed by a [:] key.
COM PORT = A computer serial communications port
used to communicate with the Lock and/or Data
Transfer Module.
COMMUNICATE = To send or receive a transmission.
To avoid the directionally confusing terms of
"download" and "upload", the word "communicate" is
used in this guide.
CONFIGURE = To "assign" (add) discovered physical
locks to a Gateway (by sending the "Lock Config
Table" to the selected Gateway). Configuring ensures
a fixed wireless communication channel exists
between selected physical locks and a selected
Gateway.
The Gateway Configuration screen allows you to
select a Gateway and allow that Gateway to discover
physical locks; these physical locks can then be
assigned to that selected Gateway. When the Use
Selected Locks button is clicked (in the
"DISCOVERED LOCKS" POPUP), the Gateway
sends "configuration data" to the selected locks. This
"configuration data" contains items (such as an
internal lock designation, a specific radio channel and
security data) that are all embedded in what is called
a "Lock Config Table". This "configuration data"
instructs the physical lock(s) to communicate ONLY
with that Gateway and prevents other Gateways from
communicating with the physical lock(s).
In short, the Gateway tries to "configure" the selected
physical locks by assigning the selected physical
52

DEFAULT = "Default" settings are the original settings
that were set at the factory; in other words, it is the
lock's original factory condition when the lock was first
taken out of its box.
The default settings are
permanently encoded within the lock's fixed memory,
and when the lock is first started, or when power is
removed and re-applied, the original factory default
settings are re-loaded and take effect.
DELETE = Used interchangeably with "Remove". User
Codes (PINs) and proximity credentials can exist
(occupy a User Number) within the lock programming,
but are removed when "deleted" (thus the entry of a
non-existent PIN does not allow access). Similarly,
when used with DL-Windows Operators and
Administrators, "delete" describes an Operator or
Administrator who's Name, Full Name, Type and
Password was removed from DL-Windows.
DHCP (Dynamic Host Configuration Protocol) =
Automatic assignment of IP addresses to devices that
are connected to a network. It eliminates having to
manually assign fixed IP addresses.
DISABLE = User Codes (PINs) and proximity credentials
can exist (occupy a User Number) within the lock
programming, but can be rendered inoperative via
Schedule, download or keypad programming (PIN
entry does not allow access). Similarly, when used
with DL-Windows Operators and Administrators,
"disable" describes an Operator or Administrator
who's Name, Full Name, Type and Password exist
within DL-Windows but is rendered inoperative.
Contrast with "enable," which means active and
operational.
DISCOVER = To "discover" Gateways, the system
searches for Gateways not yet added to an Account;
to "discover" locks, the selected Gateway searches for
locks not yet assigned to Gateways.
DOWNLOAD = See COMMUNICATE.
DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

Glossary (cont'd)
EMERGENCY COMMANDS = For use only with the
Trilogy Networx wireless network, wireless commands
can be sent to all wireless locking devices in an
Account during a crisis or other urgent situation:
"Emergency Lock Down", to lock all doors in the
Account; "Emergency Passage", to unlock all doors
in the Account; and Emergency Return to Normal",
to revert all assigned locks to the state they were in prior
to the initiation of the Emergency command.
EMERGENCY GROUP = Upon the addition of each
Gateway into an Account, the Gateway is
automatically placed into an Emergency Group
("GROUP A" by default). This is done so that upon
the initiation of an Emergency Command, ALL
Gateways in the Emergency Group (and their
assigned locks) will respond to Emergency
Commands issued from DL-Windows. In addition, the
automatic placement of a new Gateway into an
Emergency Group allows for keypad-initiated
Emergency Commands to lock down an entire system
from a single wireless lock.
ENABLE = See DISABLE
ERASE = See DELETE
EVENTS = Recorded lock activity.
FIRMWARE = The software programming that runs
internally within the physical lock and Gateway
circuitry, containing the instructions that these devices
use to perform their various functions. Firmware can
be updated, if necessary.
FUNCTION (also called Programming Functions) =
The numbers used to program lock features
(enabling/disabling Users, User Groups, Passage
Mode, Schedules, etc.).
GROUP = See EMERGENCY GROUP
GTW Rx = Indicates the radio transmission strength, as
measured between the Gateway to the physical lock.
A higher number indicates stronger signal.
GUARD TOUR = A Guard Tour Code is used to log the
movement of a security guard as he or she makes
rounds from one assigned guard tour station to the
next.
A Guard Tour Code is used to log the
movement of a security guard as he or she makes
rounds from one assigned guard tour station to the
next. Entering the User 299 code provides precise
verification and accountability of a guard's movements

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

by logging the location with a time/date stamp in the
Event Log (Audit Trail).
IMPORT = When the Account information stored in DLWindows is lost (such as with a stolen laptop)--AND-the DL-Windows backup files are either non-existent,
inadequate or lost, the "Import" options can be used
to rebuild an existing wireless system using the data
stored inside the onboard memory of the installed
Gateway device(s).
IP ADDRESS = The IP (Internet Protocol) address is a
unique address of a device (such as a computer or a
Gateway) connected to a TCP/IP corporate Intranet.
IP addresses are written as four groups of numbers
separated by periods; these groups are called
"octets". IP addresses can be permanent ("static") or
dynamically assigned (by DHCP) when a device, such
as a Gateway, is powered.
KEYPAD = 10-numeric keys, : and special ;
key.
KEYPAD PROGRAMMING = Ability to program the lock
through the keypad.
KEYPRESS = Pressing a button on the lock’s keypad.
LCK Rx = Indicates the radio transmission strength, as
measured between the physical lock to the Gateway.
A higher number indicates stronger signal.
LINK = In DL-Windows, the word "Link" is used to
describe the specific action of associating a Lock
Profile to the serial number of the physical lock
installed on the door.
LOCATE =
● With physical lock(s), the Locate command
causes the physical lock to "beep" and flash its
LED (helpful when you wish to find the physical
lock or confirm the lock's wireless connection is
operational).
● When used with a Gateway, refers to rediscovering a "lost" Gateway device on the
network. Used when an operational Gateway has
lost its network connection, and appears
highlighted red in the Gateway Configuration
screen.
LOCK = A generic word used to indicate one of the
many Alarm Lock locking devices that can be
purchased, including devices such as the DK series
keypads that trigger other locking devices.

Glossary (cont'd)
LOCK CONFIG TABLE = When a Gateway is
"discovered" and added to an Account, DL-Windows
sends a Lock Config Table which contains the
assigned (or unassigned) lock data stored in the
Gateway memory. The table is a database structure
that is designed to hold all physical lock data (serial
numbers, etc.).
LOCK PROFILE = See PROFILE
LOCK ID = Identification of each door with a specific
number--or in other words, a number representing an
individual lock within an Account.
LOCK TYPE = Specifies the model of the Alarm Lock
locking device, such as "PDL6100", "DL6100" or
"PL6100".
LOG = See... AUDIT TRAIL.
PASSAGE = Allow anyone to pass through the door
without a User Code or proximity credential (door is
unlocked).
PHYSICAL = Same as "Real".
See VIRTUAL.

SUBNET (SUBNETwork) = To improve security and
processing performance, network administrators often
divide their corporate Intranets into interconnected but
separate segments called "subnets". Subnets also
allow multiple users to access the Intranet with the
same subnet address. A router is typically used to
allow network traffic to pass between subnets.
SUBNET MASK = The IP protocol makes use of a
Subnet Mask to more efficiently route packets to their
correct network destinations.
When a Gateway
receives a data packet, the Subnet Mask indicates
how many bits of the packet's destination address are
to be used for routing and which bits are to be
"masked" (ignored).
The Subnet Mask can be
thought of as a "filter" that allows the system to ignore
unnecessary information, thus increasing efficiency.
This information must be obtained from your network
administrator.

Tangible, not virtual.

PROFILE = "Lock Profiles" may also be called "Lock
Programs" or "Virtual Locks". A lock "Profile" can be
thought of as a "virtual" lock, created within DLWindows, that contains all of the instructions that a
"real" ("physical") lock uses to perform its various
functions. Use DL-Windows to create a lock "Profile"
on your computer, then transfer and store the "Profile"
in the memory of the "real" lock. The lock "Profile" is
essentially a computer database file that maintains
User Codes, Features, Time Zones and Schedules.
When creating these virtual lock Profiles, you are also
designing the entire virtual system--conceptualizing
which doors will have which locks, adding User
names and allowing or restricting access to the virtual
locks by the various Users in the Account.
PROXIMITY CREDENTIAL = See CREDENTIAL
PROGRAM MODE = A mode allowing program/data to
be entered through the keypad. Only specific Users
can program a lock manually, by entering their USER
CODE, followed by the ; key. To exit program
mode, hold any key until repeated beeps are heard.
PROXIMITY CARDS = See CREDENTIAL.
REAL = Same as "Physical". Tangible, not virtual. See
VIRTUAL.
54

SCHEDULE = A programmed operation (enable /
disable, lock / unlock, etc.) on a specific day (Sunday
through Saturday) and time.

TIME = Hours and Minutes in the HHMM format.
TIME/DATE STAMP = A recorded date and time that an
event occurred.
TIMEOUT = Immediate operation for a specified number
of hours.
TYPE = See LOCK TYPE.
UPLOAD = See COMMUNICATE.
USER = A person that has their personal information
typed into the Global Users screen, and is assigned
a User Code (PIN) or proximity credential (where
applicable). This User is then added to (enabled
within) Lock Profiles, as necessary.
VIRTUAL = Simulated on a computer. DL-Windows
allows you to create a "Lock Profile" that can be
thought of as a "virtual" lock, created within DLWindows, that contains all of the data that a
"real" (physical) lock uses to perform its various
functions. When creating these "virtual" lock Profiles,
you are also designing the entire "virtual" system-conceptualizing which doors will have which locks,
adding User Names and allowing or restricting access
to the virtual locks by the various Users in the
Account. Later, you will "Link" these lock Profiles with
the real locks installed on the doors.

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

NOTES

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

ALARM LOCK LIMITED WARRANTY
ALARM LOCK SYSTEMS, INC. (ALARM LOCK) warrants
its products to be free from manufacturing defects in materials and workmanship for twenty four months following the
date of manufacture. ALARM LOCK will, within said period, at its option, repair or replace any product failing to
operate correctly without charge to the original purchaser
or user.

This warranty contains the entire warranty. It is the sole
warranty and any prior agreements or representations,
whether oral or written, are either merged herein or are
expressly cancelled. ALARM LOCK neither assumes, nor
authorizes any other person purporting to act on its behalf
to modify, to change, or to assume for it, any other warranty or liability concerning its products.

This warranty shall not apply to any equipment, or any part
thereof, which has been repaired by others, improperly
installed, improperly used, abused, altered, damaged, subjected to acts of God, or on which any serial numbers have
been altered, defaced or removed. Seller will not be responsible for any dismantling or reinstallation charges,
environmental wear and tear, normal maintenance expenses, or shipping and freight expenses required to return products to ALARM LOCK. Additionally, this warranty
shall not cover scratches, abrasions or deterioration due to
the use of paints, solvents or other chemicals.

In no event shall ALARM LOCK be liable for an amount in
excess of ALARM LOCK's original selling price of the
product, for any loss or damage, whether direct, indirect,
incidental, consequential, or otherwise arising out of any
failure of the product. Seller's warranty, as hereinabove set
forth, shall not be enlarged, diminished or affected by and
no obligation or liability shall arise or grow out of Seller's
rendering of technical advice or service in connection with
Buyer's order of the goods furnished hereunder.

THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, WHICH EXTEND BEYOND THE DESCRIPTION
ON THE FACE HEREOF. THERE IS NO EXPRESS OR
IMPLIED WARRANTY OF MERCHANTABILITY OR A
WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. ADDITIONALLY, THIS WARRANTY IS IN LIEU
OF ALL OTHER OBLIGATIONS OR LIABILITIES ON THE
PART OF ALARM LOCK.
Any action for breach of warranty, including but not limited
to any implied warranty of merchantability, must be
brought within the six months following the end of the warranty period.
IN NO CASE SHALL ALARM LOCK BE LIABLE TO ANYONE FOR ANY CONSEQUENTIAL OR INCIDENTAL
DAMAGES FOR BREACH OF THIS OR ANY OTHER
WARRANTY, EXPRESS OR IMPLIED, EVEN IF THE
LOSS OR DAMAGE IS CAUSED BY THE SELLER'S
OWN NEGLIGENCE OR FAULT.
In case of defect, contact the security professional who
installed and maintains your security system. In order to
exercise the warranty, the product must be returned by the
security professional, shipping costs prepaid and insured
to ALARM LOCK. After repair or replacement, ALARM
LOCK assumes the cost of returning products under warranty. ALARM LOCK shall have no obligation under this
warranty, or otherwise, if the product has been repaired by
others, improperly installed, improperly used, abused, altered, damaged, subjected to accident, nuisance, flood,
fire or acts of God, or on which any serial numbers have
been altered, defaced or removed. ALARM LOCK will not
be responsible for any dismantling, reassembly or reinstallation charges, environmental wear and tear, normal maintenance expenses, or shipping and freight expenses required to return products to ALARM LOCK. Additionally,
this warranty shall not cover scratches, abrasions or deterioration due to the use of paints, solvents or other chemicals.
56

ALARM LOCK RECOMMENDS THAT THE ENTIRE SYSTEM BE COMPLETELY TESTED WEEKLY.
Warning: Despite frequent testing, and due to, but not
limited to, any or all of the following; criminal tampering,
electrical or communications disruption, it is possible for
the system to fail to perform as expected. ALARM LOCK
does not represent that the product/system may not be
compromised or circumvented; or that the product or system will prevent any personal injury or property loss by
burglary, robbery, fire or otherwise; nor that the product or
system will in all cases provide adequate warning or protection. A properly installed and maintained alarm may
only reduce risk of burglary, robbery, fire or otherwise but
it is not insurance or a guarantee that these events will not
occur. CONSEQUENTLY, SELLER SHALL HAVE NO LIABILITY FOR ANY PERSONAL INJURY, PROPERTY
DAMAGE, OR OTHER LOSS BASED ON A CLAIM THE
PRODUCT FAILED TO GIVE WARNING. Therefore, the
installer should in turn advise the consumer to take any
and all precautions for his or her safety including, but not
limited to, fleeing the premises and calling police or fire
department, in order to mitigate the possibilities of harm
and/or damage.
ALARM LOCK is not an insurer of either the property or
safety of the user's family or employees, and limits its liability for any loss or damage including incidental or consequential damages to ALARM LOCK's original selling
price of the product regardless of the cause of such loss or
damage.
Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion or limitation of incidental or consequential damages, or differentiate in their treatment of limitations of liability for ordinary or
gross negligence, so the above limitations or exclusions
may not apply to you. This Warranty gives you specific
legal rights and you may also have other rights which vary
from state to state.

DL-WINDOWS™ for Networx™ V5 USER'S GUIDE

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