Alarm com orporated 143200N25V4 Z-Wave adds control capabillities to home automation and security User Manual CERTIFICATE OF COMPLIANCE

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Document Description	User Manual
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Document Type	User Manual
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Date Submitted	2013-06-27 00:00:00
Date Available	2013-06-28 00:00:00
Creation Date	2013-06-24 13:37:11
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Document Lastmod	2013-06-24 13:37:31
Document Title	CERTIFICATE OF COMPLIANCE
Document Creator	Microsoft® Word 2010
Document Author:	Systems Administrator

Rhein Tech Laboratories, Inc.
360 Herndon Parkway
Suite 1400
Herndon, VA 20170
http://www.rheintech.com
Appendix M:
Client: Alarm.com
Model: ADC-200N-EVD
Standards: FCC 15.249/IC RSS-210
ID’s: YL6-143200N25V4/9111A-143200N25V4
Report #: 2013120DXX
Manual
Please refer to the following pages.
Page 30 of 39
Building 36 Broadband Gateway | Installation Guide
Building 36 Ethernet Gateway
INSTALLATION GUIDE
Regulatory
Changes or modifications not expressly approved by the manufacturer could
void the user’s authority to operate this equipment.
This device complies with Part 15 of the FCC Rules and Industry Canada
license-exempt standards. Operation is subject to the following two
conditions: (1) this device may not cause interference, and (2) this device
must accept any interference, including interference that may cause
undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux
appareils radio exempts de licence. L'exploitation est autorisée aux deux
conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2)
l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi,
même si le brouillage est susceptible d'en compromettre le fonctionnement.
If your system does not automatically establish communication with
Building 36 within 5 minutes of being connected to the Internet and
powered on, check the green light visible on the back of the gateway and
refer to the Troubleshooting: LEDs section of this document. If the green LED
is not solid, continue with the following:
1. Physical Broadband Connection
Check to make sure that the Ethernet cable is properly connected on one
end to the network router or modem, and on the other end to the
Module’s Ethernet Dongle located at the back of the gateway. Make sure
the modem or router is plugged in and powered up. Finally, verify that
the Ethernet cable is a normal (patch) cable and not a crossover cable.
2. MAC Filtering
You may have MAC Filtering enabled on your router. If so, you will need
to log into your network router’s administrative page and add the
Building36 Module’s MAC address to your router’s list of allowed MAC
addresses.
Required Items for Installations
You can find out the Module’s MAC address by connecting your module on
another network, then entering the broadband module’s IP address from a
computer that is connected to the same router as your Building36 system.
1) Building36 gateway (with power supply and Ethernet cable)
2) Standard home router with active Ethernet connection
3) Z-Wave peripherals to be installed
3. DCHP Servers
Make sure that your router’s DHCP server setting is ON.
Account Creation and System Setup
4. Power Cycle
Unplug the power cable from the Building 36 gateway and plug it back in.
Wait until the gateway has reinitialized.
1) Create a new account on the Building36 Dealer Website (or swap the
module into an existing customer account). Add the appropriate emPower
services (Lights, Thermostats, and/or Locks) on the service plan page.
2) Connect the Building 36 gateway to the home router using the Ethernet
cable.
3) Power the gateway using the included power supply.
Installation Overview
1) Connect your Building36 system to the Internet
Connect the Broadband-enabled Building36 gateway to the Internet using a
standard Ethernet (RJ-45) cable. The cable should be connected at one end
to the local Internet access point (network router), and at the other
end to the Ethernet dongle located at the back of theBuilding36 gateway.
2) Power on the System
Plug in the gateway’s AC power transformer to a non-switched electrical
outlet. The system will complete its initial setup process within a few
minutes, allowing it to start reporting activity and receiving commands via
the Building36 website.
3) Add Devices
Add all Z-Wave compatible devices to the gateway. To ad devices, refer to
the “Adding Z-Wave Devices” section.
4) Log into Your Account
You now can access your Building36 system’s interactive features by
going to http://building36.com/login.aspx and entering your customer
account login information.
Troubleshooting : Communication Startup
As soon as the gateway is connected to the Internet and powered on, the
communication modules begins to go through a series of four sequential
stages in order to establish communication with Building36. This entire
automatic setup process should take no more than a few minutes.
In some cases (typically due to certain settings on the customer’s network
router), the Module may not be able to complete this automatic
communication setup process but instead will suspend in one of the 4 initial
stages (Stages 1-4), or enter an “exception” stage (Stage 6).
5. Check
If the Module is still unable to connect successfully, check to make sure your
Internet connection is functioning properly by trying to connect to the
Internet from a computer that is connected to the same router or modem.
If you are unable to connect to the Internet, please consult your Internet
Service Provider for help resolving this issue.
If you can connect to the internet using a computer as above, but the
module cannot establish a connection to the internet please reset your
router and cable modem. Also ensure that the gateway is plugged into AC
power and that there are no special firewall settings or other network
management services running on the router. This doesn't include any
firewalls running on any PC's attached to the router.
Troubleshooting : LED’s
Bootup - All LEDs solid until serial line is quiet
Green LED (WAN/Power)
● Off - No power to the device
● Slow Pulse - Power to device, but no Ethernet connecIon
● Flashing - Power to device, Ethernet connecIon, but no cloud connecIon
● Solid - Power to device, Ethernet connecIon, and acIve cloud connecIon
Yellow LED (Inclusion)
● Off - Idle
● Blinking - Controller in inclusion mode
● Flashing Simultaneously with Red LED - The Z-Wave network is busy
communicating
● Solid - Node added successfully, stay solid for 2 minutes, then Off
Red LED (Remove)
● Off - Idle
● Blinking - Controller in exclusion mode
● Flashing Simultaneously with Yellow LED - The Z-Wave network is busy
communicating
● Solid - Node removed successfully, stay solid for 2 minutes, then Off
Copyright © 2013, Building 36 Technologies | www.building36.com | v0.1
Building 36 Broadband Gateway | Installation Guide
Replicate Mode
● Blinking - Blink both red and yellow LEDs during replicate mode
● Flashing Simultaneously with Yellow LED - The Z-Wave network is busy
communicating
● Solid - Replicate completed successfully, both red and yellow LEDs stay
solid for 2
minutes, then Off
Adding Z-Wave Devices
** Make sure the Building 36 gateway is connected to AC power when
enrolling Z-Wave devices.
**When adding devices, first add the devices closest to the Building36
system, and then move outwards.
**Devices must be within 6 ft of the Building36 module when adding it to
the network. Install each of the Z-Wave peripherals in their desired locations,
following the manufacturer’s instructions. Then follow the instructions below
to add (“include”) each device into the Building36 module’s network. If a
device will not be within 6ft of the Building36 module in its permanent
installation location, include it in the network before installation or use a
controller (controllers not available for locks, see below).
**Run a Rediscovery from the Dealer Site and verify that all added devices
are responding to commands.
Adding a Z-Wave device to the Building36 Module’s network
(“DEVICE INCLUSION”)
If using Building36
gateway
-Quickly tap the back
button for 1 second
until yellow LED begins
flashing
If Using Optional
Portable Z-Wave
Controller: (first
add controller to
gateway)
See instructions
on page 5 to
enter Add Mode
on the controller
Press the appropriate button(s) on the Z-Wave device to add it to the
network. See “Device-Specific Instructions” in this document (or the
instructions that came with the device) for more information.
Success! When the yellow and red LED’s are flashing simultaneously, the
Z-Wave network is busy communicating. Once a new device has been
added successfully, the yellow LED will stay solid for 2 minutes. If the LED
does not turn solid, try pressing the Z-Wave device’s button again, or refer
to “Device Not Added Successfully” in the Troubleshooting section.
Checking the Device List with Building36
Once you’ve added the devices, the customer website will automatically
update the Devices list (under the Devices tab) within about 2 minutes of the
last device being added. You can also view the devices through the
Building36 Dealer Website by selecting the customer, clicking on the
“Equipment” link in the left-hand navigation, and then “emPower Devices” in
the top navigation.
Testing Device Communication with
Building36.com
Once the Z-Wave devices have been installed in their permanent locations
and are displayed in the device list on Building36.com, we recommend
naming the devices on the customer site and sending a remote command to
each device (e.g., turn on light; adjust target temp at thermostat) in order to
verify that it is successfully communicating with the Building36 module.
Deleting a Z-Wave Device (“Device Exclusion”)
You can delete a device from its current network whether it’s in the
Building36 module’s network or another network. On a your Building36
gateway, follow the instructions for Adding a Z-Wave evice, except press and
hold the back button for 3 seconds. The yellow and red LEDs will flicker, and
the red LED will start blinking steadily. Once in Delete mode, follow the
manufacturer’s instructions for deleting the device. If a device is no longer
functioning, you can also delete it through the emPower Devices page on the
Building36 Dealer Website. Send a remote command to the device and wait
a few minutes for the command to register as failed.
Device-Specific Instructions
Lights & Appliances
Evolve Plug-in Lamp & Appliance or Dimmer Module
1) Plug in the device.
2) Enter Add mode on the gateway.
3) To add the device, double click the button in the middle of the light or
appliance module. (Check instructions for the module if not evolve).(If
the yellow LED does not go solid confirming successful enrollment of the
device, try pressing the button on the device again.)
Tips/Troubleshooting:
- Lamp modules cannot be used with Compact Fluorescent Bulbs(CFBs).
Use appliance modules instead.
-Make sure lamp to be controlled is plugged into the Z-Wave side of the
module (indicated by the Z-Wave logo).
-We recommend using a non-switched outlet for the module. If using an
outlet controlled by a switch, make sure the outlet is switched “On”
before sending light commands.
-Keep lamps switched “On” to allow control through the Z-Wave module,
Alarm.com website and mobile applications.
-Control dimming of lamp modules by pressing and holding button on the
module, or through the Building36 website.
Evolve Wall Mount Switch or Dimmer
1) Follow the provided directions to install the device and ensure that it
functions properly with manual on/off control.
2) Enter Add Mode on the gateway
3) To add the device, double click the “evolve” side of the light switch.
(Check instructions for the module if not evolve) ().(If the yellow LED does
not go solid confirming successful enrollment of the device, try turning
the device on and off again.)
Tips/Troubleshooting:
-Dimmer switches and On/Off switches cannot be interchanged. Use the
appropriate type of switch.
-If it is not practical to move the gateway 3-6 ft to the device, consider
investing in a controller for installations.
Evolve Wall Mount Outlet
1) Plug in the device.Follow the provided directions to install the device and
ensure that it functions properly with manual control.
2) Enter Add Mode on the gateway.
3) To add the device, double click the button in the middle of outlet.
(Check instructions for the module if not evolve).(If the yellow LED
does not go solid confirming successful enrollment of the device, try
pressing the button on the device again.)
Tips/Troubleshooting:
-If it is not practical to move the gateway 3-6 ft to the device, consider
investing in a controller for installations.
-We recommend using a non-switched outlet for the Z-Wave outlet. If
using switch outlet, make sure the outlet is switched “On” before
sending commands.
-Only the lower outlet is controlled by Z-Wave. Ensure you’re plugging
devices into the lower outlet while testing if the outlet works for ZWave control. The opposite is true if the device is installed upside
Copyright © 2013, Building 36 Technologies | www.building36.com | v0.1
Building 36 Broadband Gateway | Installation Guide
3) Enter the Menu Screen by hitting MENU. Touch the Mate/Link button
(looks like a tower) on the left side of the screen.
down.
Locks
IMPORTANT NOTE: If the gateway cannot be taken to within 6 feet of the
lock installation location or vice versa, add the lock to the system before you
install the lock on the door. (You will need to connect the battery pack to
the keypad before attempting to perform these steps.)
NOTE: Locks cannot be enrolled using a portable controller. Locks must be
enrolled directly through the gateway.
Tips:
-Before removing old locks or beginning installation, check the layout of door
to make sure the new lock will not conflict with existing hardware.
-Contact a locksmith if you experience difficulties removing old hardware or
installing the new lock.
-Send user codes to the lock (via the customer website) before leaving the
property. Building36 does NOT recommend programming codes locally via
the lock keypad—all codes should be programmed through the Building36
web interface.
Kwikset Deadbolt
1) Follow the instructions included with the lock to put the lock together but
do not install it on the door yet
2) With the lock within 6 ft of the gateway, enter the gateway into Add Mode.
3) To trigger the lock to add it, press button “B” (shown below).
Important: Do not touch the lock or the gateway for one full minute.
Failure to do so will result in lock malfunctions.
4) Move the lock to its final location (with repeaters included along the way
if lock is not within direct range of the gateway). Send commands to the
lock and ensure it is successfully learned into the network and then finish
installing the lock on the door.
5) Login online to the customer account at www.Building36.com to select
which user codes are allowed to use this lock. To do this, go to the
“Locks” tab. On the User Codes table, you will see a column labeled “Lock
Access.” Check the box of the lock you want to allow each user code to
access.
Thermostats
Tips:
-The new thermostat should be placed in the same location as the original
thermostat unless an HVAC professional approves a new location.
-Learn the thermostat into your emPower network while it is powered using
the power-source (AC-power vs. battery-power) it will use during regular use
after the installation.
- The Trane Thermostat requires a 24 VAC common wire to power the
thermostat and we strongly recommend AC power for the GE Basic
thermostat with battery power backup. Before beginning installation, verify
the HVAC system has a common wire or contact a qualified HVAC technician.
If the gateway cannot be taken to within 6 feet of the thermostat installation
location and you do not have a portable controller, power the thermostat
temporarily using a 24 volt transformer and add the thermostat to the
system before installing the thermostat.
CT-30 and CT-100 Z-Wave thermostats
1) Follow the manufacturer’s instructions to install the thermostat.
2) Enter Add Mode on your gateway.
Troubleshooting
The device will not learn into the system
If there is an error, or the two minute time limit expires when adding a device,
try the following troubleshooting steps:
a. Make sure the gateway is connected to AC power while you’re adding,
deleting, or operating Z-Wave devices.
b. The device may already be part of a Z-Wave network (even if it is a
brand new device). Try deleting (“excluding”) it from its network and
then try adding it again. You should always be able to either add or
delete the device from the network. If you receive a Timeout/Error
message when trying to delete the device, it’s likely the issue is rangerelated (see d and e below).
c. You may need to move the device closer to the gateway(or vice versa)
while adding it, or use a portable controller to add it. We recommend
that devices are within 6 feet of the gateway or controller, but the
closer the better.
d. Check to see if there are other 900 MHz wireless devices that could be
interfering with the Z-Wave messages. Try moving or replacing any 900
MHz headsets, cordless phones, baby monitors, wireless speaker
extenders, IR remote control extenders, or similar devices. Or, try
changing the channel used by these devices.
e. Try moving the position of the gateway relative to the device and/or
changing the orientation of the device. Some Z-wave devices have
directional Z-wave signals. (e.g. Some devices the Z-wave signal may be
stronger to the front compared to behind the device).
The device works close to the gateway, but does not work in its final location
In this case, you likely have a range issue. Try adding repeaters to expand and
strengthen your Z-Wave network. Here are some tips to help your network:
a. Expand your network using repeaters in pairs. If a device has been
added successfully but does not appear to be communicating reliably
with the system, it may be necessary to place another Z-Wave device
(that’s already on the network) between thegateway and the problem
device, to serve as a repeater that can relay messages between the
two. Expanding in pairs allows for multiple Z-Wave communication
paths, preventing any one device from becoming a “bottleneck” in the
network.
b. Expand Your Network Using “Beaming” Devices. Locks and batterypowered thermostats enter sleep mode to conserve battery-life, and
therefore can only communicate directly with the gateway or with
“beaming” devices that can send wake-up messages. In general,
devices powered off of batteries do NOT beam, and most (but NOT all)
AC-powered devices beam.
Note: Newer GE/Jasco light/appliance modules support beaming, but
some earlier versions did not. To find out if a given GE module is
beaming-compatible, check the label. The GE light/appliance plug-in
module supports beaming if the date code starts with 11 OR the version
includes the letter a or the letter b.
c.
d.
Check to see if there are other 900 MHz wireless devices that could be
interfering with the Z-Wave messages. Try moving or replacing any 900
MHz headsets, cordless phones, baby monitors, wireless speaker
extenders, IR remote control extenders, or similar devices. Or, try
changing the channel used by these devices.
Try moving the position of the gateway relative to the device and/or
changing the orientation of the device. Some Z-wave devices have
directional Z-wave signals. (e.g. Some devices the Z-wave signal may be
Copyright © 2013, Building 36 Technologies | www.building36.com | v0.1
Building 36 Broadband Gateway | Installation Guide
stronger to the front compared to behind the device).
I don’t want the thermostat to be solely battery powered, but a “C” wire
does not exist from the HVAC unit.
It is possible to link a transformer to the thermostat as a substitute “C-wire”,
however every thermostat is different. Please make sure to check the
thermostat manual for the correct terminals to attach the transformer wires.
Please also check thermostats for power requirements (some thermostats
are more sensitive than others to input current).
The lock is not securely enrolled
Lock devices must complete a “secure enrollment” process during addition,
which can take up to a minute to complete while the lock is within 6 feet
from the gateway. If this process is interrupted before completing, the lock
will not function properly. A warning message will display on the Building36
customer site and on the Dealer Site that secure enrollment is not complete.
The lock should be deleted from the network and re-added, then do not
touch the gateway or the lock for one full minute.
The lock is not reporting back the correct status
There are a few reasons this could be happening. Try the following
troubleshooting steps:
a. First, check to make sure you’re using high quality, name brand
batteries, such as Energizer or Duracell. Generic batteries often
do not read back the proper status because they use up all of their
power locking/unlocking the lock.
b. If the lock is a deadbolt, check to make sure that there is enough
room in the wall for the bolt to fully extend. Depending on the
lock, you might be able to change the settings for how far the bolt
extends. Check your lock’s installation guide to see if this setting is
available.
c. If neither of the steps above help, then you likely have a range
issue. Consider adding more devices to act as repeaters and/or
look at the rediscovery option available for your gateway below.
Devices are malfunctioning, but range is not the issue
a. For networks with more than one device, send a rediscover
network command. After all devices are learned in, have power,
and are in their final locations, try sending a Rediscover Network
command from the Dealer Website. This will update the routing
table for each device, making it so that the devices communicate
in an efficient path. Newer firmware versions support this
command and have it available under the emPower Devices
section of the Equipment page. If you do not have a Rediscover
Network button available on the emPower Devices page, we may
be able to upgrade your firmware remotely so that it becomes
available for your module.
b. Try rotating the orange antenna on the module. Moving the
orange antenna so that it points down could help if it is
experiencing interference in its current position.
Device Already in Network
The device being added is already part of a Z-Wave network (whether the
existing network or an old network) and cannot be added again. Clear the
device by deleting (“excluding”) it from its network. You should always be able
to either delete or add a device to a network. Note: The Building36 module
can be used to delete devices in any network. The device will clear itself and be
able to be added to another network. The device’s old network will still list that
device as part of its network (but the device will not be able to be controlled by
that network) until the device is remove from its old network.
Copyright © 2013, Building 36 Technologies | www.building36.com | v0.1

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