Alarm com orporated 143NK100T The Alarm.com Hub will add command and control capabilities for the customer User Manual

Alarm.com Incorporated The Alarm.com Hub will add command and control capabilities for the customer

User Manual

Rhein Tech Laboratories, Inc. Client: Alarm.com 360 Herndon Parkway Model: ADC-NK-100T Suite 1400 Standards: FCC 15.247/IC RSS-247 Herndon, VA 20170 ID’s: YL6143NK100T/9111A-143NK100T http://www.rheintech.com Report #: 2015014DTS Page 48 of 70 Appendix K: Manual Please refer to the following pages.
Alarm.com HubInstall Guide
Alarm.com Hub Install Guide | 3Alarm.com Hub (Cellular Version)Power Cable/ AC AdapterBox Contents: Works With:What You Need:Customer AccountThermostatsWater Sensors & ControlDoor LocksImage SensorLightsVideo CamerasGarage DoorsEnergy Meters & SwitchesAppliance ControlShadesIf you don’t already have a customer account with us, visit www.Alarm.com, and click on “Get Started” to nd an authorized Alarm.com dealer near you.
4 | Alarm.com Hub Install Guide Alarm.com Hub Install Guide | 5With the Alarm.com Hub as your home’s command center, you’ll gain remote control of your key devices using our reliable and secure cloud service. Create automated lighting, thermostat and video recording rules, and get customized alerts to always know what’s going on at home. Alarm.com Hub Overview InstallationStep 1: Powering Up the Hub• Plug the AC adapter into an unswitched outlet. (This is an outlet that is always “on,” and can’t be controlled by an on/o light switch or dimmer switch.) Connect the other end of the AC adapter to the Hub’s DC IN port ( ). • The Hub’s Status Light will change colors during the rst few seconds. Once the Status Light stays solid white or continues to ash white, you can continue the setup process. • Once the Hub is powered up, it will automatically communicate with the Alarm.com cloud and connect to your customer account. NOTE: It may take up to ve minutes for the Hub to complete this process. During this time, you may unplug the Hub and start pairing devices. Step 2: Pairing Z-Wave Devices with the Hub If your Z-Wave devices have ever been used previously, rst see the Unpairing Z-Wave Devices section on the next page. • For best results, bring the Hub into the room where your Z-Wave device is installed. The Hub’s battery enables cordless pairing, so you can move the Hub around your home as you pair it with devices. • To put the Hub in Pairing Mode, press the Pairing button once ( ). The Status Light will start ashing green slowly and the Hub will beep once. • To put your Z-Wave device into Pairing Mode, follow the instructions that came with the device. Most devices have a Z-Wave action button. • When the device and the Hub begin to communicate, the Hub’s Status Light will ash quickly. If pairing is successful, the Hub will beep for one second, and the Status Light will stay solid green for 120 seconds. • After a device is paired, the Hub automatically exits Pairing Mode. To pair another device with the Hub, place the Hub in Pairing Mode again and follow the steps above. • If pairing is unsuccessful, follow the steps on the next page to unpair the device, and then try pairing it again. • To exit Pairing Mode, press and quickly release the Pairing button ( ). Alternatively, the Hub will exit automatically after 120 seconds of inactivity.STATUS LIGHTPAIRINGBUTTONPOWERBUTTONDC IN PORTEXTERNAL ANTENNA OPTIONALSERVICE USB PORT
6 | Alarm.com Hub Install Guide Alarm.com Hub Install Guide | 7Unpairing Z-Wave Devices (If all Z-Wave devices were added successfully, skip to Step 3 below)• To put the Hub in Unpairing Mode, press and hold the Pairing button ( ) for ve seconds until the Status Light ashes orange slowly and the Hub beeps twice.• To put your Z-Wave device into Unpairing Mode, follow the instructions that came with the device. For many Z-Wave devices the same button is used for pairing and unpairing.• When unpairing is successful, the Hub will beep for one second, and the Hub’s Status Light will stay solid orange for 120 seconds.• After a device is unpaired, the Hub automatically exits Unpairing Mode.• To pair the device with the Hub, return to the beginning of Step 2 above.• To exit Unpairing Mode, press and quickly release the Pairing button ( ). Alternatively, the Hub will exit automatically after 120 seconds of inactivity. Step 3: Pairing Image Sensors• First remove all batteries from the Image Sensor. The Image Sensor uses two AA lithium batteries. NOTE: Do not use lithium-ion batteries, which can damage the Image Sensor.• To put the Hub in Pairing Mode, press the Pairing button ( ) once. The Status Light will start ashing green slowly and the Hub will beep once.• To put the Image Sensor in Pairing Mode, simply insert batteries into the Image Sensor.• It may take the Hub 20 seconds or longer to pair with the Image Sensor. If pairing is successful, the Hub will beep for one second, and the Status Light will stay solid green for 120 seconds.• If Image Sensor pairing fails, it may mean the Image Sensor is not within range of the Hub. Try moving the Hub closer to the Image Sensor and repeat Step 3. If problems persist, see Resetting the Image Sensor in the Advanced Mode section of this manual.• To exit Pairing Mode, press and quickly release the Pairing button ( ). Alternatively, the Hub will exit automatically after 120 seconds of inactivity. Step 4: Communication TestNext, you should run a Communications Test to ensure the Hub has adequate cellular signal strength to communicate with the Alarm.com cloud. • First, put the Hub in Advanced Mode by pressing and holding the Pairing button ( ) for 10 seconds. When the Hub enters Advanced Mode, it will beep three times, and the Status Light will alternate colors.• Press and quickly release the Power button ( ).• This will initiate the Communications Test. When the test has begun, the Hub will beep six times and the Status Light will slowly alternate green and orange ashes.• When the Communication Test nishes, the Hub will beep for one second.• A solid green Status Light indicates a successful test.• A solid orange Status Light indicates an unsuccessful test.• If the Communications Test fails, try moving the Hub closer to an exterior wall or window.Step 5: Finishing Up• Reconnect the Hub to power (e.g., plug it back in) if removed during installation.• Navigate to the Alarm.com Customer Website to login to your new system. Once you login, make sure to:• Conrm your e-mail address and contact information.• Add other users to your system (if desired).• Set up rules and notications so you always know what’s happening around your home.• Download the Alarm.com Mobile App (Available for iPhone, iPad, Android and Windows Phone).Powering Down• Remove the power cable from the back of the Hub and press the Power button ( ) for four seconds to power down the Hub.OPERATING NOTE: Periodically, the Hub’s Status Light will ash white for up to 60 seconds. This is normal. However, if the light ashes white for longer than a minute, contact your service provider.
8 | Alarm.com Hub Install Guide Alarm.com Hub Install Guide | 9Advanced ModeThis section is for authorized professional installers and service providers.The Hub has an Advanced Mode for trouble-shooting and service. To access features in the following section, put the Hub in Advanced Mode by holding down the Pairing button ( )for 10 seconds. When the Hub enters Advanced Mode, it will beep three times, and the Status Light will alternate colors. To exit Advanced Mode, press and quickly release the Pairing button ( ). Alternatively, the Hub will exit automatically after 120 seconds of inactivity. From Advanced Mode, you can perform the following advanced actions. Z-Wave ReplicationThis process copies a Z-Wave Network from an old master node (such as a Panel or Z-Wave controller) to the Hub.CAUTION: Z-Wave Replication erases all currently connected Z-Wave devices.NOTE: The command to enable or disable Z-Wave Replication can be sent from the Alarm.com Dealer Website’s AirFX™ Toolkit. Z-Wave Replication is only available during the rst 120 seconds after initially powering on the Hub.• After entering Advanced Mode, press and hold the Pairing Button ( ) for ve seconds. When Z-Wave Replication has begun, the Hub Status Light will blink green slowly and the Hub will beep four times.• To cancel Z-Wave Replication, you must immediately press and release the Pairing button ( ). This feature is only available during the rst ve seconds after Z-Wave Replication has begun.• When Z-Wave Replication is complete, the Status Light will shine solid green for 10 seconds and the Hub will beep for one second. Factory ResettingThis resets the Hub to its factory settings. CAUTION: Factory Resetting erases all devices and settings.NOTE: The command to enable or disable Factory Resetting can be sent from the Alarm.com Dealer Website’s AirFX Toolkit. Factory Resetting is only available during the rst 120 seconds after initially powering on the Hub.• After entering Advanced Mode, press and hold the Pairing button ( ) for 10 seconds. When the reset process has begun, the Status Light will blink orange slowly and the Hub will beep ve times.• To cancel Factory Resetting, you must immediately press and release the Pairing button ( ). This feature is only available during the rst ve seconds after Factory Resetting has begun.• When Factory Resetting is complete, the Status Light will shine solid orange for 10 seconds.• Next, contact Alarm.com Customer Support to reinitialize the Hub. Communications Test This tests the Hub’s connection to the Alarm.com cloud.• After entering Advanced Mode, press and immediately release the Power button ( ). • When the test has begun, the Hub will beep six times and the Status Light will slowly alternate green and orange ashes.• When the Communication Test nishes, the Hub will beep for one second.• A solid green Status Light indicates a successful test.• A solid orange Status Light indicates an unsuccessful test.• If the Communications Test fails, try moving the Hub closer to an exterior wall or window. Resetting the Image SensorThis resets the Image Sensor to its factory settings. This is helpful before pairing if the Image Sensor has been previously used with another gateway or panel.• Ensure that the Image Sensor is not connected to another active network.• Locate the reset hole on the front of the Image Sensor. Use a paper clip to push the reset button for 10 seconds. When the Image Sensor has been reset, a light in the IR slot directly below the reset hole will ash quickly.• For more Image Sensor Information, see the Image Sensor Installation Guide.
10 | Alarm.com Hub Install Guide Alarm.com Hub Install Guide | 11Status Light DenitionsUser Mode Cellular HubLIGHT COLOR LIGHT PATTERN/BEEPS MEANINGWHITESolid Hub powered on and connected to Alarm.comFast blink No cellular signal strength. Hub not connected to Alarm.comOne blink Signal strength inadequate (1 out of 6 bars). Hub not connected to Alarm.com Two blinks Minimum recommended signal strength (2 out of 6 bars). Hub not connected to Alarm.comThree blinks Signal strength 3 out of 6 bars. Hub not connected to Alarm.comFour blinks Signal strength 4 out of 6 bars. Hub not connected to Alarm.comFive blinks Signal strength 5 out of 6 bars. Hub not connected to Alarm.comSix blinks Signal strength 6 out of 6 bars. Hub not connected to Alarm.comGREENSlow blinkOne beepHub is in Pairing ModeFast blink Device found, attempting to pairSolid120 seconds; One second beepDevice successfully addedLIGHT COLOR LIGHT PATTERN/BEEPS MEANINGORANGESlow BlinkTwo beepsHub is in Unpairing ModeSolid120 seconds; One second beepDevice successfully removedGREEN&ORANGEAlternating Device already in networkWHITE&GREEN&ORANGEAlternating; Three beeps Hub turned on OR Hub entering OR exiting Advanced Mode.WHITE&ORANGEAlternating Battery powered
12 | Alarm.com Hub Install Guide Alarm.com Hub Install Guide | 13Advanced Mode Cellular HubLIGHT COLOR LIGHT PATTERN/BEEPS MEANINGWHITESolid No errors or status messagesOne blink No Z-Wave nodesTwo blinks SIM card missingThree blinks Trying to register with HSPA/CDMA networkFour blinks Connected to HSPA/CDMA network. Cannot connect to Alarm.comFive blinks Radio not workingSix blinks Fixing unusual ACK condition with HSPA/CDMA networkSeven blinks No Z-Wave Home IDEight blinks Account setup errorGREENSlow blinkFour beepsZ-Wave replication initiatedSolid10 seconds; One second beepZ-Wave replication completedStatus Light Denitions (Continues)LIGHT COLOR LIGHT PATTERN/BEEPS MEANINGORANGESlow blinkFive beepsFactory resetting initiatedSolid10 seconds; One second beepFactory resetting, Hub will reset.GREEN&ORANGEAlternating Six beepsCommunication Test Mode initiated
14 | Alarm.com Hub Install Guide Alarm.com Hub Install Guide | 15Regulatory & CerticationsRegulatory & CerticationsChanges or modications not expressly approved by Alarm.com can void the user’s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Re-orient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment to an outlet on a circuit dierent from that which the receiver is connected • Consult the dealer or an experienced radio/TV technician for help. This equipment complies with the FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. Conformément à la réglementation d’Industrie Canada, le présent émetteur radio peut fonctionner avec une antenne d’un type et d’un gain maximal (ou inférieur) approuvé pour l’émetteur par Industrie Canada. This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : (1) l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement., This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC ID: YL6143NK100T IC: 9111A-143NK100THub Specications Power Requirements 5V nominalStandby current 90mA (45mA in PowerSave Mode)Peak Current 1.5 AMax. Voltage Protection 28VOperating Voltage 4.6V - 5.53VOperating Temperature 32 to 120°F (0 to 49°C)Storage Temperature -30 to 140°F (-34 to 60°C)Max. Relative Humidity 90% non-condensingModule Dimensions 13.75 cm x 14.25 cmHousing Dimensions 16 cm x 16 cmCellular Network Dual Band CDMA/1xRTT (3G) or Dual Band HSPA 2G/3G (850/1900 MHz)Battery Specications Type Lithium IonRated Capacity 1300 mAhCharging Temperature 0 to 45°CDischarge Temperature -20 to 60°CStorage Temperature 1 year at +15 to +35°C 1 month at -20 to +60°C 3 months at -20 to +45°CMax. Relative Humidity 65 ± 20%Listings UL 1642
16 | Alarm.com Hub Install GuideCopyright © 2015 Alarm.com. All rights reserved. Alarm.com and the Alarm.com Logo are registered trademarks of Alarm.com.

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