Anelto EC21A LTE Module User Manual MedEquip Alert User Guide rev10 no fall detect
Anelto, Inc. LTE Module MedEquip Alert User Guide rev10 no fall detect
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SAS User Guide rev10 no fall detect
MedEquip)AlertTM)User)Guide)
!
Getting!to!Know!Your!MedEquip!AlertTM:!
!
!
1) Belt!Clip!
2) LED!
3) Speaker!
4) SOS!Button!(Emergency!Button)!
5) Microphone!
6) Magnetic!Charging!Cable!(Not!Shown)!
7) Lanyard!(Not!Shown)!
!
!
Charging)Your)Device:)
Whenever!you!put!the!plugged-in!charging!cable!near!the!charging!port!on!the!back!of!the!device,!it!should!latch!into!
place!and!the!device!will!automatically!power!on.!!The!LED!will!turn!solid!red!and!the!device!will!announce,!“Your!
device!is!now!charging.”!!Note:!If!you!have!allowed!the!battery!to!completely!drain,!it!may!take!a!few!seconds!for!the!
device!to!power!on.!!!
!
When!the!device!has!adequate!battery!charge!and!is!also!connected!to!the!cellular!network,!it!will!announce,!“Your!
device!is!now!ready.”!!This!indicates!that!your!device!is!ready!to!make!an!emergency!call.!!However,!you!should!leave!
your!device!on!the!charging!cable!until!the!LED!is!green,!indicating!that!your!device!has!completed!charging.!!!
!
A!complete!charge!will!take!approximately!2-3!hours.!!When!fully!charged!your!device!should!work!for!up!to!three!
days!before!needing!to!be!recharged.!!!!!
!
LED)
Announcement)
What)this)means)
What)you)should)do)
Solid!Red!
“Your!device!is!now!
charging.”!
Device!is!connected!to!the!
charger!
Leave!on!charger!until!
battery!is!charged!and!the!
LED!is!green!
Blinking!Red!
“Low!battery.!Please!
charge!your!device.”!
Your!battery!is!critically!
low!
Place!device!on!charger!as!
soon!as!possible!
Blinking!Green!
!
Your!device!has!adequate!
charge!and!is!looking!for!
cellular!connection!
Wait.!If!this!continues!
move!to!another!location!
with!better!cell!coverage!
Solid!Green!
“Your!device!is!now!
ready.”!
Your!device!is!ready!to!
make!a!call!
Press!the!SOS!button!if!you!
wish!to!make!a!call!
!
Placing)an)Emergency)Call:)
!
SOS)Button)Action)
Announcement)
What)this)means)
What)you)should)do)
To!place!a!call,!press!and!
hold!for!1!second!or!
more!
Device!will!BEEP!and!
announce!“Placing!an!
emergency!call!now.!To!
cancel!the!call!please!press!
and!hold!the!emergency!
button!for!two!seconds!
now.”!
Device!will!make!a!call!
Release!the!button!
To!cancel!a!call,!press!
and!hold!for!2!seconds!
after!the!“Dialing!the!
emergency!response!
center….”!
announcement!
“Your!call!has!been!
cancelled,!thank!you.”!
The!call!has!been!cancelled!
Release!the!button!
!
!!!!!!!!!!!!!#1!
!!!!!!!!!!!!!!!!!!!!!!!!!
!!!!!!!!!!!!!#2!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!#3!
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!!!!!!!!!!!!!#4!
!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!#5!
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!
!
SOS)Button)Results)
Announcement)
What)this)means)
What)you)should)do)
If!you!do!not!cancel!a!
call,!the!call!will!be!
placed!
!!
You!will!hear!the!phone!
ringing;!the!Call!Center!will!
answer!and!help!you!
Talk!to!the!Call!Center!
If!the!call!cannot!be!
placed!due!to!poor!cell!
connection!or!other!
issues!
“Call!failed.”!
You!must!push!the!SOS!
button!again!to!attempt!to!
place!the!call!
You!may!need!to!move!to!
an!area!where!there!is!a!
better!cellular!connection!
!
Turning)your)device)OFF:)
Your!device!is!designed!to!always!be!ON.!!The!only!time!you!should!ever!need!to!turn!it!OFF!is!if!you!are!taking!your!
device!on!an!airplane.!!In!that!case!please!follow!these!instructions.!
!
SOS)Button)Action)
Announcement)
What)this)means)
What)you)should)do)
To!turn!your!device!off,!
press!and!quickly!release!
your!button!three!times!
"Device!is!powering!off.!
Please!confirm!by!pressing!
and!holding!button!now".!
Device!is!about!to!power!
off!
Either!confirm!or!not!
To!confirm,!press!and!
release!the!button!once!
"Powering!off!now.!
Goodbye."!
Device!is!powering!off!
!
To!leave!device!on,!do!
not!press!the!button!
!
Device!will!remain!on!
!
!
Turning)your)device)ON)again:)
To!turn!your!device!ON!again!after!it!has!been!powered!OFF,!either!place!it!on!the!charger!or!press!and!hold!the!SOS!
button!for!one!second.!!!
!
Welcome)Announcement:)
When!you!turn!on!your!system!it!may!announce,!“Hello,!it!is!time!to!test!your!system!to!make!sure!it!is!working!
properly.!Please!press!and!hold!the!emergency!button!for!one!second!now.”!!Please!make!this!test!call!when!
requested.!
!
Important)Tips)and)Reminders:)
• Your!device!requires!adequate!battery!charge!and!cellular!signal!to!make!an!emergency!call.!
• Your!device!uses!GPS!technology!to!identify!your!location.!In!good!conditions!the!product!should!provide!a!
location!that!is!accurate!within!30!feet!or!less.!However,!performance!of!GPS!can!be!affected!by!a!wide!range!of!
factors!including!obstructions,!metal!objects!in!the!vicinity,!structures!that!block!the!signal!from!satellites,!
weather,!and!other!factors.!
• Your!device!is!water!resistant.!It!is!designed!to!be!worn!in!the!shower!or!bath.!It!is!not!designed!to!be!worn!when!
swimming.!
• Please!test!your!system!at!least!once!a!month.!
• Your!device!uses!the!cellular!network!to!communicate.!The!device’s!location,!network!provider!service!
availability,!and!other!issues!may!disrupt!communications.!
!
Warnings:)
• Pendant!lanyards!are!designed!to!breakaway!under!certain!conditions;!however,!any!cord!worn!around!the!neck!
can!pose!a!risk!of!strangulation,!including!the!possibility!of!serious!injury!or!death.!
• The!back!of!this!device!and!the!charging!cable!both!contain!magnets.!!Magnets!with!a!strong!magnetic!field!may!
cause!permanent!damage!to!health!devices!susceptible!to!magnetic!fields,!credit!cards,!computer!hard!drives,!
watches,!TVs,!data!storage!media!and!other!electronic!devices.!If!you!have!a!health!device!susceptible!to!
magnetic!fields,!such!as!a!pacemaker!or!defibrillator,!please!check!with!your!physician!prior!to!using!this!device.!
• Our!products!are!tested,!as!are!other!cellular!and!wireless!communications!products!licensed!in!the!United!
States.!Individuals!with!pacemakers!should!review!their!pacemaker!materials!regarding!interaction!with!cell!
phones!and!take!the!same!precautions!the!materials!recommend!for!this!device.!
!
!
!
!
Regulatory!Compliance:!FCC!
!
The!user’s!manual!or!instruction!manual!for!an!intentional!or!unintentional!radiator!shall!caution!the!user!that!
changes!or!modifications!not!expressly!approved!by!the!party!responsible!for!compliance!could!void!the!user's!
authority!to!operate!the!equipment.!
This!device!complies!with!Part!15!of!the!United!States!FCC!regulations.!Operation!is!subject!to!the!following!two!
conditions:!(1)!This!device!may!not!cause!harmful!interference,!and!(2)!this!device!must!accept!any!interference!
received,!including!interference!that!may!cause!undesired!operation.!
For!a!Class!B!digital!device!or!peripheral,!the!instructions!furnished!the!user!shall!include!the!following!or!similar!
statement,!placed!in!a!prominent!location!in!the!text!of!the!manual:!
NOTE:!This!equipment!has!been!tested!and!found!to!comply!with!the!limits!for!a!Class!B!digital!device,!pursuant!to!
part!15!of!the!FCC!Rules.!These!limits!are!designed!to!provide!reasonable!protection!against!harmful!interference!in!a!
residential!installation.!This!equipment!generates,!uses!and!can!radiate!radio!frequency!energy!and,!if!not!installed!
and!used!in!accordance!with!the!instructions,!may!cause!harmful!interference!to!radio!communications.!However,!
there!is!no!guarantee!that!interference!will!not!occur!in!a!particular!installation.!If!this!equipment!does!cause!harmful!
interference!to!radio!or!television!reception,!which!can!be!determined!by!turning!the!equipment!off!and!on,!the!user!
is!encouraged!to!try!to!correct!the!interference!by!one!or!more!of!the!following!measures:!
Reorient!or!relocate!the!receiving!antenna.!
Increase!the!separation!between!the!equipment!and!receiver.!
Connect!the!equipment!into!an!outlet!on!a!circuit!different!from!that!to!which!the!receiver!is!connected.!
Consult!the!dealer!or!an!experienced!radio/TV!technician!for!help.!
This!equipment!has!been!tested!and!found!to!comply!with!the!limits!pursuant!to!Part!15!Subpart!B,!Part!22,!and!Part!
24!of!the!FCC!rules.!These!limits!are!designed!to!provide!reasonable!protection!against!harmful!interference!in!an!
appropriate!installation.!This!equipment!generates,!uses,!and!can!radiate!radio!frequency!energy!and,!if!not!used!in!
accordance!with!instructions,!can!cause!harmful!radiation!to!radio!communication.!However,!there!is!no!guarantee!
that!interference!will!not!occur!in!a!particular!installation.!
!
!Regulatory!Compliance:!RF!Exposure!
!
Your!device!is!a!radio!transmitter!and!receiver.!It!is!designed!and!manufactured!not!to!exceed!the!emissions!limits!for!
exposure!to!radio!frequency!(RF)!energy!set!by!the!Federal!Communications!Commission!(FCC)!of!the!U.S.!
Government.!These!limits!are!part!of!comprehensive!guidelines!and!establish!permitted!levels!of!RF!energy!for!the!
general!population.!These!guidelines!are!based!on!the!safety!standards!previously!set!by!the!U.S.!and!international!
standards!bodies.!The!standards!include!a!substantial!safety!margin!designed!to!assure!the!safety!of!all!persons,!
regardless!of!age!and!health.!
The!exposure!standard!for!wireless!RF!devices,!such!as!the!device,!employs!a!unit!of!measurement!known!as!the!
Specific!Absorption!Rate,!or!SAR.!The!SAR!limit!set!by!the!FCC!is!1.6W/kg.!SAR!values!at!or!below!that!limit!are!
considered!safe!for!the!general!public.!
Before!a!wireless!RF!device!is!made!available!for!sale!to!the!Public,!it!must!be!tested!and!certified!to!the!FCC!that!it!
does!not!exceed!the!SAR!limits!established!by!the!FCC.!Tests!for!SAR!are!conducted!using!the!positions!and!locations!
(e.g.,!at!the!ear!or!worn!on!the!body)!as!required!by!the!FCC!for!each!device!model.!
The!device!has!been!tested!and!meets!the!FCC!RF!exposure!guidelines!when!used!against!the!body!under!normal!
usage!conditions.!
To!comply!with!FCC!RF!exposure!requirements,!a!minimum!separation!distance!of!10mm!must!be!maintained.!!
! !
Terms&of&Use&
By!activating!your!MedEquip!AlertTM!System!(“MedEquip!Alert”),!you!(“User”)!agree!to!these!terms!of!use!(“Terms!of!Use”),!
which!govern!your!use!of!MedEquip!Alert.!Please!read!them!and!the!important!safety!information!in!the!user!guide!carefully.!
MedEquip!Alert!contains!software!code!that!is!protected!by!U.S.!and!international!copyright!laws.!The!device!supplier!
(“Supplier”)!retains!ownership!to!all!copyrights.!Users!have!a!limited!license!to!use!MedEquip!Alert!only!in!accordance!with!
the!Terms!of!Use!in!this!user!guide.!!Any!modification,!copying,!reverse!engineering,!or!other!use!that!is!not!authorized!by!law,!
by!this!license,!or!by!the!express!written!consent!of!Supplier!is!strictly!prohibited.!Unauthorized!reproduction!of!distribution!
of!copyrighted!materials!in!the!U.S.!is!subject!to!civil!and!criminal!remedies!pursuant!to!Title!17!of!the!U.S.!Code.!
Supplier!reserves!the!right!to!revise!and!update!these!Terms!of!Use!at!any!time.!User!should!review!these!Terms!of!Use!
periodically!as!your!continued!use!of!MedEquip!Alert!means!you!accept!such!changes!and!additional!terms!that!may!apply.!
General&Disclaimers&
1. For!proper!operation,!MedEquip!Alert!requires!adequate!cellular!coverage.!Poor!cellular!coverage!may!result!in!the!
inability!to!place!a!call!and!automatically!detect!a!fall.!
2. In!an!emergency,!User!should!provide!the!response!team!with!as!much!information!as!possible!about!their!location.!
3. MedEquip!Alert!is!not!a!replacement!for!User’s!regular!contact!with!caregivers!or!access!to!an!alternative!means!of!
placing!an!emergency!call.!
4. While!the!fall!detection!system!performs!well,!no!such!system!is!100%!reliable.!If!User!experiences!a!fall!that!causes!
actual!or!potential!injury,!do!not!wait!for!the!automatic!call.!User!should!always!press!the!call!button!manually!if!able.!
5. MedEquip!Alert!requires!adequate!battery!charge!for!proper!operation.!Low!battery!may!result!in!the!inability!to!place!a!
call,!automatically!detect!a!fall,!and/or!properly!locate!User!automatically!during!an!emergency.!
6. MedEquip!Alert!utilizes!both!Global!Positioning!System!(GPS)!and!network!Location!Based!Services!(LBS)!in!order!to!find!
User’s!current!location.!By!activating!the!MedEquip!Alert!product,!User!agrees!to!allow!Supplier!and!their!affiliates!to!use!
this!information!to!provide!services!to!them!in!the!case!of!an!emergency!response.!
7. MedEquip!Alert!provides!User’s!location!to!a!response!center!in!order!to!respond!to!an!event!requiring!assistance.!By!
activating!the!MedEquip!Alert!product,!User!agrees!to!allow!MedEquip!Alert!to!provide!the!response!center!with!User’s!
location.!
8. MedEquip!Alert!uses!GPS!technology!to!identify!User’s!location.!In!good!conditions!the!product!should!provide!a!location!
that!is!accurate!within!30!feet!or!less.!However,!performance!of!GPS!can!be!affected!by!a!wide!range!of!factors!including!
obstructions,!metal!objects!in!the!vicinity,!structures!that!block!the!signal!from!satellites,!weather,!and!other!factors.!
9. By!activating!MedEquip!Alert,!User!consents!to!the!use!of!their!personally!identifiable!information!as!described!in!
Supplier’s!privacy!policy!and!notice,!located!at!https://www.anelto.net/!at!the!bottom!of!each!page.!
10. MedEquip!Alert!lanyards!are!designed!to!break!apart!under!certain!conditions;!however,!any!cord!worn!around!the!neck!
can!pose!a!risk!of!strangulation,!including!the!possibility!of!serious!injury!or!death.!
11. MedEquip!Alert!does!not!provide!medical!advice.!User!should!always!consult!his!or!her!physician!or!other!healthcare!
professional!with!any!question!regarding!any!medical!or!mental!health!condition,!or!for!specific!guidance!regarding!
nutrition!or!physical!activity.!
Disclaimer&of&Warranties&and&Limitation&of&Liability&
MedEquip!Alert!and!all!information,!content,!materials,!products!(including!software)!and!other!services!included!on!or!
otherwise!made!available!to!User!through!MedEquip!Alert!are!provided!by!Supplier!and!their!affiliates!on!an!“as!is”!and!“as!
available”!basis,!unless!otherwise!specified!in!writing.!Supplier!and!their!affiliates!make!no!representation!or!warranties!of!
any!kind,!express!or!implied,!as!to!the!operation!of!MedEquip!Alert,!or!the!information,!content,!materials,!products!(including!
software)!or!other!services!included!on!or!otherwise!made!available!to!User!through!MedEquip!Alert,!unless!otherwise!
specified!in!writing.!User!expressly!agrees!that!your!use!of!MedEquip!Alert!is!at!your!sole!risk!to!the!extent!permissible!by!
applicable!law.!Supplier!disclaims!all!warranties,!express!or!implied,!including,!but!not!limited!to,!implied!warranties!of!
merchantability!and!fitness!for!a!particular!purpose.!Supplier!and!their!affiliates!do!not!warrant!that!the!MedEquip!Alert!
information,!content,!materials,!products!(including!software)!or!other!services!included!on!or!otherwise!made!available!to!
User!through!MedEquip!Alert,!or!electronic!communications!sent!from!Supplier!and!their!affiliates,!are!free!of!viruses!or!other!
harmful!components.!Supplier!and!their!affiliates!will!not!be!liable!for!any!damages!of!any!kind!arising!from!the!use!of!
MedEquip!Alert,!or!from!any!information,!content,!materials,!products!(including!software)!or!other!services!included!on!or!
otherwise!made!available!to!User!through!MedEquip!Alert,!including,!but!not!limited!to!direct,!indirect,!incidental,!punitive,!
and!consequential!damages,!unless!otherwise!specified!in!writing.!
Certain!state!laws!do!not!allow!limitations!on!implied!warranties!or!the!exclusion!or!limitation!of!certain!damages.!If!these!
laws!apply!to!you,!some!or!all!of!the!above!disclaimers,!exclusions,!or!limitation!my!not!apply!to!you,!and!you!might!have!
additional!rights.!
User!understands!that!Supplier!and!their!affiliates!are!not!insurers!and!that!(a)!the!amounts!due!under!these!Terms!of!Use!are!
based!upon!the!value!of!the!services!provided!by!Supplier,!and!the!scope!of!liability!as!herein!set!forth!and!are!unrelated!to!the!
value!of!the!User’s!property,!cost!of!medical!care,!loss!of!life!or!physical!impairment!or!injuries;!(b)!the!system!utilized!and!
relied!upon!by!Supplier!may!not!always!operate!properly!for!various!reasons!beyond!Supplier’s!control;!accordingly,!Supplier!
and!their!affiliates!make!no!guarantee!or!warranty,!including!any!implied!warranty!of!merchantability!or!fitness!that!the!
MedEquip!Alert!system!supplied!hereunder!will!avert!or!prevent!occurrences!or!the!consequences!there!from!which!they!are!
designed!to!detect!and/or!respond!to;!(c)!it!is!difficult!if!not!impossible!for!Supplier!to!determine!or!control!how!quickly!and!
adequately!police,!fire,!paramedics,!emergency!personnel!or!others!may!respond!to!an!alarm!signal!or!dispatch.!!Therefore!
User!agrees!that!even!if!Supplier!and!their!affiliates!should!be!found!liable!for!loss,!damage!or!injury!due!to!a!failure!of!service!
or!equipment!in!any!respect,!Supplier’s!and!their!affiliates’!liability!shall!be!limited!to!ten!percent!(10%)!of!the!annual!fees!
paid!by!User!pursuant!to!the!Terms!of!Use!of!$500,!whichever!is!greater,!as!the!agreed!upon!damages!and!not!as!a!penalty,!as!
the!exclusive!remedy,!and!that!the!provisions!of!this!paragraph!shall!apply!if!loss,!damage!or!injury!irrespective!of!cause!or!
origin,!results!directly!or!indirectly!to!person!or!property!from!performance!or!non-performance!of!obligations!imposed!by!
these!Terms!of!Use!or!from!negligence,!active!or!otherwise,!of!Supplier!and!their!affiliates,!agents!or!employees.!!!
Indemnification&
User!agrees!to!indemnify!and!hold!harmless!Supplier,!its!officers,!directors,!shareholders,!agents,!employees,!subsidiaries,!
parent!and!affiliate!corporations,!against!any!and!all!liability,!claims,!damages,!suits,!demands,!expenses,!and!costs!(including!
but!not!limited!to!court!costs!and!reasonable!attorneys’!fees)!of!every!kind!arising!out!of!or!in!consequence!of!Supplier’s!or!
their!affiliates’!breach!of!these!Terms!of!Use!and/or!of!the!negligent!errors!and!omissions,!and/or!willful!misconduct!of!
Supplier!and!their!affiliates,!agents,!servants,!and!employees!in!the!performance!of,!or!conduct!related!to,!these!Terms!of!Use.!!!
User!acknowledges!that!Supplier!is!providing!a!device!which!depends!on!the!cellular!network!which!is!out!of!the!control!of!
Supplier!and!may!fail!causing!the!User’s!response!team!not!to!receive!a!call!for!help!including,!but!not!limited!to,!the!failure!of!
the!User!to!actually!activate!the!device.!
MedEquip&Alert&Warranty&
Supplier!warrants!to!the!end!user!that!this!device!and!product!accessories!will!be!free!from!defects!in!workmanship!and!
materials,!under!normal!use!and!service,!for!12!months!from!the!date!of!purchase.!This!warranty!applies!to!new!MedEquip!
Alert!devices!only.!
Supplier’s!sole!obligation!under!this!express!warranty!shall!be,!at!Supplier’s!option!and!expense,!to!repair!the!defective!
product!or!part,!or!deliver!to!customer!an!equivalent!product!or!part!to!replace!the!defective!item.!All!returned!products!will!
become!the!property!of!Supplier.!
The!warranty!does!not!cover:!
• Defects!or!damage!as!the!result!of!use!of!the!device!in!other!than!its!customary!purpose.!
• Defects!or!damage!from!misuse,!accident,!water!or!neglect.!
• Device!subjected!to!unauthorized!product!modifications.!
• Device!that!has!had!its!serial!number!removed!or!made!illegible.!
• Freight!costs!to!repair!center.!
• Device!that,!due!to!illegal!or!unauthorized!alteration!of!the!software/firmware!in!the!product,!does!not!function!in!
accordance!with!Supplier’s!published!specifications!of!the!FCC!type!acceptance!labeling!in!effect!for!the!device!at!the!time!
the!new!device!was!initially!distributed!from!Supplier.!
• Scratches!or!cosmetic!damage!to!the!device!surface!that!do!not!affect!operation!of!the!device.!
• Normal!and!customary!wear!and!tear.!
• Devices!that!have!been!previously!used!or!remanufactured.!
Warranties&Exclusive&
If!a!Supplier!device!does!not!operate!as!warranted!above,!customer’s!sole!remedy!for!breach!of!that!warranty!shall!be!repair!
or!replacement,!at!the!option!of!Supplier.!To!the!full!extent!allowed!by!law,!the!foregoing!warranties!and!remedies!are!
exclusive!and!are!in!lieu!of!all!other!warranties,!terms,!or!conditions,!express!or!implied,!either!in!fact!or!by!operation!of!law,!
statutory!or!otherwise,!including!warranties,!terms,!or!conditions!of!merchantability,!fitness!for!a!particular!purpose,!
satisfactory!quality,!correspondence!with!description,!and!non-infringement,!all!of!which!are!expressly!disclaimed.!Neither!
Supplier!nor!their!affiliates!assume!nor!authorize!any!other!person!to!assume!for!it!any!other!liability!in!connection!with!the!
sale,!installation,!maintenance,!or!use!of!it!products.!
Supplier!and!their!affiliates!shall!not!be!liable!under!this!warranty!if!its!testing!and!examination!disclose!that!the!alleged!defect!
or!malfunction!in!the!device!does!not!exist!or!was!cause!by!customer’s!or!any!third!person’s!misuse;!neglect;!improper!
installation!or!testing;!unauthorized!attempts!to!open,!repair,!or!modify!the!device;!any!other!cause!beyond!the!range!of!the!
intended!use;!or!by!accident,!fire,!lightning,!other!hazards,!or!acts!of!God.!
Limitation&of&Liability&
To!the!full!extent!allowed!by!law,!Supplier!and!their!affiliates!also!exclude!for!themselves,!and!its!suppliers!and!resellers!any!
liability,!whether!based!in!contract!or!tort!(including!negligence),!for!incidental,!consequential,!indirect,!special,!or!punitive!
damages!of!any!kind,!or!for!loss!of!revenue!or!profits,!loss!of!business,!loss!of!information!or!data,!or!other!financial!loss!
arising!out!of!or!in!connection!with!the!sale,!installation,!maintenance,!use,!performance,!failure,!or!interruption!of!its!
products,!even!if!Supplier!or!its!authorized!reseller!has!been!advised!of!the!possibility!of!such!damages,!and!limits!its!liability!
to!repair!or!replace!at!the!option!of!Supplier.!This!disclaimer!of!liability!for!damages!will!not!be!affected!if!any!remedy!
provided!herein!shall!fail!of!its!essential!purpose.!
Disclaimer&
Some!countries,!states,!or!provinces!do!not!allow!the!exclusion!or!limitation!of!implied!warranties!or!the!limitation!of!
incidental!or!consequential!damages!for!certain!products!supplied!to!consumers,!or!the!limitation!of!liability!for!personal!
injury,!so!the!above!limitations!and!exclusions!may!be!limited!in!their!application!to!you.!When!the!implied!warranties!cannot!
be!excluded!in!their!entirety,!they!will!be!limited!to!the!duration!of!the!applicable!written!warranty.!
This!warranty!gives!you!specific!legal!rights,!which!may!vary!depending!on!local!law.!
Governing&Law&
This!limited!warranty!shall!be!governed!by!the!laws!of!the!State!of!Delaware,!USA,!excluding!its!conflicts!of!laws!and!principles!
and!excluding!the!United!Nations!Convention!on!Contracts!for!the!International!Sale!of!Good.!
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Obtaining&Warranty&Service&U.S.&
Call!your!response!center!within!the!applicable!warranty!period!to!obtain!warranty!service!authorization.!
You!may!need!to!furnish!the!IMEI!number!found!on!the!back!of!the!device!and!date!of!activation.!
Note:&&Supplier!and!their!affiliates!shall!not!be!responsible!for!any!software,!firmware,!information,!or!memory!data!of!the!
customer!contained!in,!stored!on,!or!integrated!with!any!products!returned!to!Supplier!for!repair,!whether!under!warranty!or!
not.!
Wireless&Service&Carrier&Disclosure&
1. The!end!user!has!no!contractual!relationship!with!the!underlying!wireless!service!carrier!and!the!end!user!is!not!a!third!
party!beneficiary!of!any!agreement!between!Supplier!and!underlying!carrier.!The!end!user!understands!and!agrees!that!
the!underlying!carrier!has!no!legal,!equitable,!or!other!liability!of!any!kind!to!the!end!user.!In!any!event,!regardless!of!the!
form!of!the!action,!whether!from!breach!of!contract,!warranty,!negligence,!strict!liability!in!tort!or!otherwise,!the!end!
user’s!exclusive!remedy!for!claims!arising!in!any!way!in!connection!with!this!agreement,!for!any!cause!whatsoever,!
including!but!not!limited!to!any!failure!or!disruption!of!service!provided!hereunder,!is!limited!to!payment!of!damages!in!
an!amount!not!to!exceed!the!amount!paid!by!the!end!user!for!the!services!during!the!two-month!period!preceding!the!
date!the!claim!arose.!
2. The!end!user!agrees!to!indemnify!and!hold!harmless!the!underlying!wireless!service!carrier!and!its!officers,!employees,!
and!agents!against!any!and!all!claims,!including!without!limitation!claims!for!libel,!slander,!or!any!property!damage,!
personal!injury!or!death,!arising!in!any!way,!directly!or!indirectly,!in!connection!with!this!agreement!or!the!use,!failure!to!
use,!or!inability!to!use!MedEquip!Alert!except!where!the!claims!result!from!the!underlying!carrier’s!gross!negligence!or!
willful!misconduct.!This!indemnity!will!survive!the!termination!of!the!agreement.!
3. The!end!user!has!no!property!right!in!any!number!assigned!to!the!device!and!understands!that!any!such!number!can!be!
changed!from!time!to!time.!
4. The!end!user!understands!that!Supplier!and!the!underlying!carrier!cannot!guaranty!the!security!of!wireless!transmission,!
and!will!not!be!liable!for!any!lack!of!security!relating!to!the!use!of!the!services.!
5. The!service!is!for!the!end!user’s!use!only!and!the!end!user!may!not!resell!the!service!to!any!other!party.!
6. The!end!user!understands!that!the!underlying!carrier!does!not!guarantee!any!end!user!uninterrupted!service!or!
coverage.!The!underlying!carrier!does!not!warrant!that!end!users!can!or!will!be!located!using!the!service.!The!underlying!
carrier!makes!no!warranty,!express!or!implied,!of!merchantability!or!fitness!for!a!particular!purpose,!suitability,!or!
performance!regarding!any!services!or!goods,!and!in!no!event!shall!underlying!carrier!be!liable,!whether!or!not!due!to!its!
own!negligence,!for!any:!
a. Act!of!omission!of!a!third!party!including,!but!not!limited!to,!intentional!or!negligent!acts!of!third!parties!that!
damage!or!impair!the!network!or!disrupt!service;!
b. Mistakes,!omissions,!interruptions,!errors,!failures!to!transmit,!delays,!or!defects!in!the!service!provided!by!or!
through!the!underlying!carrier;!
c. Damage!or!injury!caused!by!suspension!or!termination!by!the!underlying!carrier;!or!
d. Damage!or!injury!caused!by!a!failure!or!delay!in!connecting!a!call!to!any!entity,!including!911!or!any!other!
emergency!service.!To!the!full!extent!allowed!by!law,!the!end!user!releases,!indemnifies!and!holds!the!underlying!
carrier!harmless!from!and!against!any!and!all!claims!of!any!person!or!entity!for!damages!of!any!nature!arising!in!
any!way!from!or!relating!to,!directly!or!indirectly,!services!provided!by!the!underlying!carrier!or!any!person’s!use!
thereof,!including!claims!arising!in!whole!or!in!part!from!the!alleged!negligence!of!the!underlying!carrier.!
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