Aoc A2272 Pw4T Users Manual AOC_A2272PW4TA2472PW4T_English_20131111

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2015-07-27

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1

TABLE OF CONTENT
SAFETY ....................................................................................................................................4
National Conventions....................................................................................................................4
Power ................................................................................................................................................5
Installation ........................................................................................................................................6
Cleaning ............................................................................................................................................7
Other.................................................................................................................................................8

SETUP .......................................................................................................................................9
Contents of the Box ......................................................................................................................9
Adjusting Viewing Angle .................................................................................................................9
Connecting the Monitor ............................................................................................................ 11
Using “MHL(Mobile High-Definition Link)” ........................................................................... 12
Multi-Touch Screen ..................................................................................................................... 14
Connecting usb keyboard & mouse ........................................................................................ 15
Setting up the USB keyboard.............................................................................................. 15

ADJUSTING ......................................................................................................................... 17
Setting Optimal Resolution ....................................................................................................... 17
Windows Vista ....................................................................................................................... 17
Windows 8 ............................................................................................................................. 18
Windows ME/2000 ............................................................................................................... 19

OPERATING INSTRUCTIONS ....................................................................................... 20
Hotkeys .......................................................................................................................................... 20
OSD Setting .................................................................................................................................. 21
Luminance ............................................................................................................................... 22
Image Setup ............................................................................................................................ 23
Color Setup ............................................................................................................................ 24
Picture Boost ......................................................................................................................... 25
OSD Setup .............................................................................................................................. 26
Extra ......................................................................................................................................... 27
Exit............................................................................................................................................ 28
LED Indicator ............................................................................................................................... 28

STARTING WITH ANDROID.......................................................................................... 29
Customizing your Home Screen .............................................................................................. 30
Viewing the Apps Gallery........................................................................................................... 30
Browsing the Internet................................................................................................................. 30
Using the On-screen Keyboard ................................................................................................ 31
Connecting to Network ............................................................................................................ 31
Adjusting the Settings for Android .......................................................................................... 32
Android Software Update ......................................................................................................... 34

2

DRIVER ................................................................................................................................. 34
Monitor Driver ............................................................................................................................ 35
Windows 8 ............................................................................................................................. 35
Windows 7 ............................................................................................................................. 40
Windows Vista ....................................................................................................................... 45
Windows 2000 ...................................................................................................................... 47
Windows ME.......................................................................................................................... 47
i-Menu ............................................................................................................................................ 48
e-Saver............................................................................................................................................ 49
Screen+ ........................................................................................................................................... 50

TECHNICAL SUPPORT (FAQ) ....................................................................................... 51
Troubleshoot ................................................................................................................................ 51
Error Message & Possible Solution .......................................................................................... 52
No Signal ................................................................................................................................. 52
Input Not Support ................................................................................................................ 52

APPENDIX ........................................................................................................................... 53
Plug And Play ................................................................................................................................. 53
Keyboard And Mouse ................................................................................................................. 53
Kvm Behavior ............................................................................................................................... 54
Specifications ................................................................................................................................ 56
Preset Display Modes ................................................................................................................. 58
For HDMI................................................................................................................................ 60
Pin Assignments............................................................................................................................ 61

REGULATION ..................................................................................................................... 62
EUROPE ......................................................................................................................................... 62
TAIWAN........................................................................................................................................ 63
USA ................................................................................................................................................. 63
CANADA ...................................................................................................................................... 64
MEXICO ........................................................................................................................................ 65
BRAZIL .......................................................................................................................................... 65
KOREAN ....................................................................................................................................... 65
FCC Notice .................................................................................................................................. 65
WEEE Declaration....................................................................................................................... 66
WEEE Declaration for India ...................................................................................................... 67
EPA Energy Star ........................................................................................................................... 67

SERVICE ................................................................................................................................ 68
Warranty Statement for Europe .............................................................................................. 68
Warranty Statement for Middle East and Africa (MEA) And ............................................. 70
AOC Pixel Policy ISO 9241-307 Class 1 ............................................................................... 72
Warranty Statement for North & South America (excluding Brazil) .............................. 73
Ease Programe .............................................................................................................................. 75
3

SAFETY
NATIONAL CONVENTIONS
The following subsections describe notational conventions used in this document.
Notes, Cautions, and Warnings
Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in
italic type.
These blocks are notes, cautions, and warnings, and they are used as follows:
NOTE:
A NOTE indicates important information that helps you make better use of your monitor..
CAUTION:
A CAUTION indicates either potential damage to hardware or loss of data and tells you
how to avoid the problem.
WARNING:
A WARNING indicates the potential for bodily harm and tells you how to avoid the
problem. Some warnings may appear in alternate formats and may be unaccompanied by
an icon. In such cases, the specific presentation of the warning is mandated by regulatory
authority.

4

POWER
The monitor should be operated only from the type of power source indicated on the
label. If you are not sure of the type of power supplied to your home, consult your dealer
or local power company.
The monitor is equipped with a three-pronged grounded plug, a plug with a third (grounding)
pin. This plug will fit only into a grounded power outlet as a safety feature. If your outlet
does not accommodate the three-wire plug, have an electrician install the correct outlet,
or use an adapter to ground the appliance safely. Do not defeat the safety purpose of the
grounded plug.
Unplug the unit during a lightning storm or when it will not be used for long periods of
time. This will protect the monitor from damage due to power surges.
Do not overload power strips and extension cords. Overloading can result in fire or
electric shock.
To ensure satisfactory operation, use the monitor only with UL listed computers which
have appropriate configured receptacles marked between 19V, 3.42A
The wall socket shall be installed near the equipment and shall be easily accessible.
For use only with the attached power adapter (Output 19VDC) which have UL, CSA listed
license (Only for monitors with power adapter).
Manufacturers:
1) TPV ELECTRONICS(FUJIAN) CO., LTD model: ADPC1965
2) SHENZHEN HONOR ELECTRONICS CO., LTD. / model: ADS-65LSI-19-1 19065G

5

INSTALLATION
Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. If the
monitor falls, it can injure a person and cause serious damage to this product. Use only
a cart, stand, tripod, bracket, or table recommended by the manufacturer or sold with
this product. Follow the manufacturer’s instructions when installing the product and use
mounting accessories recommended by the manufacturer. A product and cart combination
should be moved with care.
Never push any object into the slot on the monitor cabinet. It could damage circuit parts
causing a fire or electric shock. Never spill liquids on the monitor.
Do not place the front of the product on the floor.
If you mount the monitor on a wall or shelf, use a mounting kit approved by the
manufacturer and follow the kit instructions.
Leave some space around the monitor as shown below. Otherwise, air-circulation may be
inadequate hence overheating may cause a fire or damage to the monitor.
See below the recommended ventilation areas around the monitor when the monitor is installed
on the wall or with the stand:
Installed on the wall
11 7/8 inches
30cm

4 inches
10cm

4 inches
10cm

Leave at least this space
around the set.
4 inches
10cm

Installed with stand
11 7/8 inches
30cm

4 inches
10cm

4 inches
10cm

Leave at least this space
around the set.

6

4 inches
10cm

CLEANING
Clean the cabinet regularly with cloth.You can use soft-detergent to wipe out the stain,
instead of strong-detergent which will cauterize the product cabinet.
When cleaning, make sure no detergent is leaked into the product. The cleaning cloth
should not be too rough as it will scratch the screen surface.
Please disconnect the power cord before cleaning the product.

7

OTHER
If the product is emitting a strange smell, sound or smoke, disconnect the power plug
IMMEDIATELY and contact a Service Center.
Make sure that the ventilating openings are not blocked by a table or curtain.
Do not engage the LCD monitor in severe vibration or high impact conditions during
operation.
Do not knock or drop the monitor during operation or transportation.
For display with glossy bezel the user should consider the placement of the display as the
bezel may cause disturbing reflections from surrounding light and bright surfaces.

8

SETUP
CONTENTS OF THE BOX
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.

LCD Monitor
CD Manual
Power Cord
Power Adapter
D-SUB Cable
Audio Cable
USB Cable (upstream)
HDMI Cable
MHL Cable
USB Keyboard
USB Mouse
v Not all signal cables (D-SUB, Audio, USB, HDMI, MHL cables) and Keyboard , Mouse will be
provided for all countries and regions. Please check with the local dealer or AOC branch office
for confirmation.

ADJUSTING VIEWING ANGLE
v For optimal viewing, it is recommended to look at the full face of the monitor, and then adjust
the monitor’s angle to your own preference.
v Hold the stand so you will not topple the monitor when you change the monitor’s angle.
v You are able to adjust the tilted angle to 15°or 57°.
15°

57°

9

v Do not touch the LCD screen when you change the angle. It may cause damage or break the
LCD screen.
v It is recommended to stabilize with a fixed point in order to lock the stand if the tilted angle is
equal to or over 20°.
v Do not adjust the tilted angle less than 20°. The monitor may fall caused by instability.
v Pay attention not to bounce back the stand while adjusting the tilted angle.

10

CONNECTING THE MONITOR
Cable connections at the back of monitor:

7
8
9
10
11

12

6
5
4

1
2
3

1.

D-SUB Signal Input

7.

2.
3.

HDMI/MHL Signal Input
Power Input
SD Card Slot (SD/SDHC/SDXC/
MMC/MS/MS-Pro)
USB Port
RJ45 (10/100Mbps)

8.
9.

Micro USB Port (OTG: only
support device function)
USB Port
USB Port

10.

Audio In

11.
12.

Earphone Out
Kensington Lock

4.
5.
6.

To protect equipment, always turn off the PC and monitor before connecting.
1. Connect the power cable to the AC port on the back of the monitor.
2. Connect one end of the 15-pin D-Sub cable to the back of the monitor and connect the other
end to the computer’s D-Sub port.
3. Optional – (Requires a video card with HDMI port) – Connect one end of the HDMI cable to
the back of the monitor and connect the other end to the computer’s HDMI port.
4. Turn on your monitor and computer.
5. Video content supporting resolution:VGA / HDMI: 1920 x 1080/60Hz (Maximum).
6. If you want to connect monitor and PC by micro USB, please install Android driver in PC
(Android Driver save in CD).
If your monitor displays an image, installation is complete. If it does not display an image, please
refer Troubleshooting on page 51.

11

USING “MHL(MOBILE HIGH-DEFINITION LINK)”
“MHL” (Mobile High-Definition Link)
This feature allows you to enjoy videos and photos (imported from a connected mobile device that
supports MHL) on the screenof the product.
v To use the MHL function, you need an MHL-certified mobile device.You can check if your
mobile device is MHL certified on the device manufacturer’s website. To find a list of MHLcertified devices, visit the official MHL website (http://www.mhlconsortium.org).
v To use the MHL function, the latest version of software must be installed on the mobile device.
v On some mobile devices, the MHL function may not be available depending on the device’s
performance or functionality.
v Since the display size of the product is larger than those of mobile devices, the picture quality
may degrade.
v This product is officially MHL-certified. If you encounter any problem when using the MHL
function, please contact the manufacturer of the mobile device.
v The picture quality may degrade when content (imported from the mobile device) with a low
Resolution is played on the product.
Using “MHL”
1. Connect the micro USB port on the mobile device to the [HDMI / MHL] port on the product
using the MHL cable.

v When the MHL cable is used, [HDMI / MHL] is the only port on this monitor that supports
the MHL function.
v Mobile device must be purchased separately.
2. Connect the DC power adapter to the product and a power outlet.
3. Press the source button

and switch to HDMI /MHL to activate MHL mode.

4. After about 3 seconds, the MHL screen will be displayed if MHL mode is active.
Remark: The indicated time “3 sec later” may vary depending on the mobile device.
When the mobile device is not connected or does not support MHL
v l If MHL mode is not activated, check the connection of the mobile device.
v l If MHL mode is not activated, check if the mobile device supports MHL.
v l If MHL mode is not activated even though the mobile device supports MHL, update the
12

firmware of the mobile device to the latest version.
v If MHL mode is not activated even though the mobile device supports MHL, check if mobile
device MHL port is MHL standard port otherwise an additional MHL-enabled adapter is
required.

13

MULTI-TOUCH SCREEN
User can use Display Multi-touch(2 points) Function under Android system. While you under XP,
win7, win8 system, before using Display Multi-touch(2 points) Function, user need to connect
basic wires ( power cable,VGA cable, USB cable). Then user can fully enjoy Multi-touch (2 points)
Function. Part of specific use, please see the following drawings.

14

CONNECTING USB KEYBOARD & MOUSE
To use this monitor for Android system, you need to connect USB keyboard/mouse to the USB
port at the back of monitor:
To use this monitor as a normal monitor for D-SUB and HDMI input controlled by the same USB
keyboard/mouse connected to the USB port at the back of monitor, you need to connect a B-type
USB cable from this monitor to your PC.

PC
USB Keyboard/Mouse

Setting up the USB keyboard
For the first time using this monitor, you will be prompted to do the USB keyboard settings. Please
check the box “Use USB Keyboad”. Click “Select keyboard” button to enter keyboard type setting.

15

Select default keyboard type and back to OOBE page.

Press “Next” button to complete keyboard setting.

16

ADJUSTING
SETTING OPTIMAL RESOLUTION
Windows Vista
1. Click START.
2. Click CONTROL PANEL.

3. Click Appearance and Personalization.

4. Click Personalization.

17

5. Click Display Settings.

6. Set the resolution SLIDE-BAR to 1920 x 1080.

Windows 8
1. Right click and click All apps at the bottom-right of the screen.

2. Set the “View by” to “Category”.

18

3. Click Appearance and Personalization.

4. Click DISPLAY.

5. Set the resolution SLIDE-BAR to 1920 x 1080.

Windows ME/2000
1.
2.
3.
4.
5.
6.

Click START.
Click SETTINGS.
Click CONTROL PANEL.
Double click DISPLAY.
Click SETTINGS.
Set the resolution SLIDE-BAR to 1920 x 1080.

19

OPERATING INSTRUCTIONS
HOTKEYS
v Connect the power cord and the video cable.
v Press the POWER key to turn on the monitor. The power indicator will light up.

8

7

6

5 4 3 2

1

For menu control
1.

POWER

5.

SOURCE / AUTO / EXIT

2.

MENU / ENTER

6.

1.0 Megapixel Webcam

3.

+ / VOLUME

7.

Webcam activity light

4.

– / CLEAR VISION

8.

Microphone

v Do not install the monitor in a location near heat sources such as radiators or air ducts, or in a
place subject to direct sunlight, or excessive dust or mechanical vibration or shock.
v Save the original shipping carton and packing materials, as they will come in handy if you ever
have to ship your monitor.
v For maximum protection, repackage your monitor as it was originally packed at the factory.
v To keep the monitor looking new, periodically clean it with a soft cloth. Stubborn stains may be
removed with a cloth lightly dampened with a mild detergent solution. Never use strong solvents
such as thinner, benzene, or abrasive cleaners, since these will damage the cabinet. As a safety
precaution, always unplug the monitor before cleaning it.
v Do not scratch the screen with hard things, it may cause permanent damage.
v Don’t leak liquid into monitor which will result in the damage of component.

20

OSD SETTING
Basic and simple instruction on the control keys.

Luminance

Image Setup

Color Setup

Picture Boost

Contrast

50

Gamma

Brightness

50

DCR

Off

Overdrive

Off

Eco mode

Standard

OSD Setup

Extra

Exit

Gamma 1

1. Press
button to display the control menu.
2. Press or button to navigate through the menu items. Once the desired item is highlighted,
press
button to activate it. If there is a sub-menu, press or button to navigate through
the sub-menu functions.
3. Press or button to change the settings of the selected function. Press
button to exit. If
you want to adjust any other function, repeat steps 2~3.
v If there is only one signal input, the item “Input Select” is disabled.
v If the screen size is 4:3, or the input signal resolution is “Native”, the item of “Image Ratio” is
disabled.
v If one of the DCR, Color Boost, or Picture Boost function is activated; the other two are turned
off accordingly.

21

Luminance

Luminance

Image Setup

Color Setup

Picture Boost

Contrast

50

Gamma

Brightness

50

DCR

Off

Overdrive

Off

Eco mode

1. Press

Standard

OSD Setup

Extra

Exit

Gamma 1

button to display menu.

2. Press

or

3. Press
4. Press
5. Press

or button to select submenu, and press
or button to adjust.
button to exit.

Main Menu

Luminance

button to select

Sub Menu Item
Brightness
Contrast

button to enter.

button to enter.

0~100
0~100

Description
Backlight Adjustment.
Contrast from Digital-register.

Standard

Standard Mode.

Text

Text Mode.

Internet

Internet Mode.

Game

Game Mode.

Movie

Movie Mode.

Sports

Sports Mode.

Gamma 1
Gamma 2
Gamma 3
Off

Adjust to Gamma 1.
Adjust to Gamma 2.
Adjust to Gamma 3.
Disable dynamic contrast ratio.

On

Enable dynamic contrast ratio.

Eco mode

Gamma

DCR

Overdrive

(Luminance), and press

Weak
Medium
Strong
Off

22

Image Setup

Image Setup

Color Setup

Picture Boost

OSD Setup

Extra

Clock

50

H. Position

50

Phase

50

V. Position

50

Sharpness

50

1. Press

Exit

Luminance

button to display menu.

2. Press

or

3. Press
4. Press
5. Press

or button to select submenu, and press
or button to adjust.
button to exit.

Main Menu
Image Setup

button to select

Sub Menu Item
Clock
Phase
Sharpness
H.Position
V.Position

(Image Setup), and press

button to enter.

button to enter.

Description
Adjust picture Clock to reduce Vertical-Line noise.
Adjust Picture Phase to reduce Horizontal-Line noise.
Adjust picture sharpness.
Adjust the horizontal position of the picture.
Adjust the vertical position of the picture.

0~100
0~100
0~100
0~100
0~100

23

Color Setup

Color Setup

Picture Boost

Color Temp.

Warm

DCB Mode
DCB Demo

1. Press

OSD Setup

Extra

Exit

Red

50

Off

Green

50

Off

Blue

50

Luminance

Image Setup

button to display menu.

2. Press

or

3. Press
4. Press
5. Press

or button to select submenu, and press
or button to adjust.
button to exit.

Main Menu

button to select

(Color Setup), and press

button to enter.

Sub Menu Item
Warm
Normal
Color Setup

Cool
sRGB

Color Setup

Red
Green
Blue
on or off
on or off
on or off
on or off
on or off
on or off

User

DCB Mode

Full Enhance
Nature Skin
Green Field
Sky-blue
AutoDetect

DCB Demo

24

button to enter.

Description
Recall Warm Color Temperature from
EEPROM.
Recall Normal Color Temperature from
EEPROM.
Recall Cool Color Temperature from
EEPROM.
Recall SRGB Color Temperature from
EEPROM.
Red Gain from Digital-register.
Green Gain Digital-register.
Blue Gain from Digital-register.
Disable or Enable Full Enhance Mode.
Disable or Enable Nature Skin Mode.
Disable or Enable Green Field Mode.
Disable or Enable Sky-blue Mode.
Disable or Enable AutoDetect Mode.
Disable or Enable Demo.

Picture Boost

Picture Boost
Bright Frame
Frame Size

1. Press

OSD Setup

Extra

Off
50

Exit

Luminance

Image Setup

Color Setup

Brightness

50

H. Position

50

Contrast

50

V. Position

50

button to display menu.

2. Press

or

3. Press
4. Press
5. Press

or button to select submenu, and press
or button to adjust.
button to exit.

Main Menu
Picture Boost

button to select

Sub Menu Item
Frame Size
Brightness
Contrast
H. position
V. position
Bright Frame

(Picture Boost), and press

button to enter.

button to enter.

Description
Adjust Frame Size.
Adjust Frame Brightness.
Adjust Frame Contrast.
Adjust Frame horizontal position.
Adjust Frame vertical position.
Disable or Enable Bright Frame.

14~100
0~100
0~100
0~100
0~100
on or off

25

OSD Setup

OSD Setup

Extra

Language

Exit

English

Timeout

120

S.Power On Sync

1. Press

Luminance

Image Setup

Color Setup

H. Position

50

Transparence

V. Position

0

Break Reminder

Picture Boost
25
Off

Off

button to display menu.

2. Press

or

3. Press
4. Press
5. Press

or button to select submenu, and press
or button to adjust.
button to exit.

Main Menu

button to select

Sub Menu Item
H. Position
V. Position
Timeout
Transparence
Language

(OSD Setup), and press

0~100
0~100
5~120
0~100

OSD Setup
OFF(default)
S.Power On Sync
ON

button to enter.

button to enter.

Description
Adjust the horizontal position of OSD.
Adjust the vertical position of OSD.
Adjust the OSD Timeout.
Adjust the transparence of OSD.
Select the OSD language.
Android will not be on if the previous off mode is D-Sub
or HDMI.
While android is on, android mode keep on, even user
change to D-Sub or HDMI mode, to prevent system be
turned on again.
Android will always on no matter the previous mode is.
While android is on, android mode keep on, even user
change to D-Sub or HDMI mode, to prevent system be
turned on again.

26

Extra

Extra

Exit

Luminance

Image Setup

Color Setup

Picture Boost

Input Select

Auto

Image Ratio

4:3

Resolution : 1024(H)X768(V)

Auto Config.

Yes

DDC/CI

Yes

H. Frequency : 60KHz

Off Timer

00

Reset

No

V. Frequency : 60Hz

1. Press

button to display menu.

2. Press

or

3. Press
4. Press
5. Press

or button to select submenu, and press
or button to adjust.
button to exit.

Main Menu

button to select

(Extra), and press

Sub Menu Item
Input Select

Extra

OSD Setup

Auto Config.
Off timer
Image Ratio
DDC-CI
Reset

button to enter.

button to enter.

Description
Auto/D-Sub/
HDMI/
Android
yes or no
0~24 hrs
wide or 4:3
yes or no
yes or no

Information

27

Select input signal source.
Auto adjust the picture to default.
Select DC off time.
Select wide or 4:3 format for display.
Turn ON/OFF DDC-CI Support.
Reset the menu to default.
Show the information of the main image and subimage source.

Exit

Exit

1. Press
2. Press

Luminance

Image Setup

Color Setup

Picture Boost

OSD Setup

button to display menu.
or

button to select

Main Menu
Exit

(Exit), and press

Sub Menu Item
Exit

Description
Exit the main OSD.

LED INDICATOR
Status
Full Power Mode
Power Saving Mode
Active-off Mode

button to enter.

LED Color
White
Red
Off

28

Extra

STARTING WITH ANDROID
This Smart Monitor is embedded with Android operating system, that it can work individually
without connecting a PC.
button to display the source list.
1. Press
button to confirm the selection.
2. Select [Android] and press
3. Press
button to display the selections.

D-SUB
HDMI/MHL
Android

The descriptions for function control:
Icon

Google

Description
Shortcut for Google Search
Back to previous page
Back to Android Home Screen
Display recently used application
Application Gallery



Notification / Local Time / Settings

29

CUSTOMIZING YOUR HOME SCREEN
Adding application icons, shortcuts, or widgets to the home screen as your preference.You can also
change the wallpaper.
v Add an item to the Home Screen:
icon to view the application gallery.

1. Click on the

2. Select [APPS] or [WIDGETS].
3. Click and hold the item until it enlarged. Drag the item to the place you preferred on the
Home Screen.
v Move an item on the Home Screen:
1. Click and hold the item until it enlarged.
2. Drag the item to the place you preferred on the Home Screen.
v Remove an item from the Home Screen:
1. Click and hold the item until it enlarged. The Trash Can icon displayed.
2. Drag the item to the Trash Can icon to remove the item from the Home Screen.

VIEWING THE APPS GALLERY
1. Click on the

icon to view the applications.

2. Click on the application to open it.
3. Click on the
icon to return to the Home Screen, or click on the
return to the previous screen.

icon to

BROWSING THE INTERNET
v Open a webpage:
1. On the Home Screen, click

>

Browser.

2. Click the URL box at the top of the Browser. The on-screen keyboard displayed.
3. Enter the URL address to open the webpage.
v Set the homepage:
1. Click on the

icon at the top-right of the screen when browsing the web.

2. Edit the informations and click [OK] to bookmark this page.
3. Select [Settings] > [General] > [Set homepage] and select the [Current page] to set the
current page as your home page.
v Add to bookmark:
1. Click on the

icon at the right of the URL box when browsing the web.

2. Select [BOOKMARKS] > [Add bookmark] to add the current page to your bookmark.

30

USING THE ON-SCREEN KEYBOARD
v Enter text:
1. Click on a text field. The on-screen keyboard opens.
2. Click on the keys to type.
Key

Description

Key

Switch to upper or lower case
letters for English input.

Description
Press to enter expression symbol.
Long press to select from all
expression symbols.

Enter a space.

Close the on-screen keyboard.

Enter your text..

Back to Android Home Screen

Single press to go backspace and
delete one character. Long press
to go backspace and delete whole
characters.

Display recently used application

Click for input options.

Snap for screen shot

Switch to the symbol keyboard..

Notification / Local Time / Settings

CONNECTING TO NETWORK
v Turn on Wi-Fi and connect to the Wi-Fi network:
1. Click on the
 at the bottom-right of the screen. Click on the [Settings] to
open the sub-menu.
2. Select [NETWORKS], and check [Wi-Fi] to turn it on.
3. Select [SCAN] to scan for available Wi-Fi networks nearby. The secured networks are
indicated with a lock icon.
4. Touch a network to connect it automatically, or touch [ADD NETWORK] to add new
network manually.
5. If the network is open, touch [Connect] to confirm for connecting to the network on the
prompted window.
6. If the network is secured, enter the password and touch [Connect] on the prompted
window for connecting to the secured network.

31

ADJUSTING THE SETTINGS FOR ANDROID
Click on the



at the bottom-right of the screen. Click on the [Settings] to open the
sub-menu.

Main Menu
Sub Menu Item
WIRELESS & NETWORKS
Wi-Fi

ON/OFF

Bluetooth

ON/OFF

Ethernet

Ethernet configuration

More

VPN
Tethering &portable
hotspot

Description
Turn on or off the Wi-Fi. Manage the Wi-Fi network.
Search and connect to the available networks.
Set the connection type and connect to the available
Ethernet.
VPN Connection
Tethering &portable hotspot settings

DEVICE
Sound
Sound
System

Display
Storage

Apps

Brigheness
Wallpaper
Sleep
Font size
Available spaces
Downloaded
On SD card
Running
All

Music,Video,games,&other media
Notifications
Alarms
Default notification sound
Touch sounds

Set the sleep timer.
Select the preferred font size.
View the available storage space.
View the downloaded applications.
Manage the applications stored on the SD card or internal
storage.
View the running applications.
View all the applications.

32

Main Menu
Users

Sub Menu Item
You
Other users
Add users

Description
Users information
Users information
Add users

PERSONAL
Location access

Location access
Location sources,
Screen security

Backup&Restore

Set the screen lock.
Check for displaying the password while entering the
password.
Allow or not allow installation of apps from unknow
sources
Display the certificates.
Select the display language for your device and set the
keyboard settings.
Erase all data from your devices, including your Google
account, system and application data and settings, and
downloaded applications.
Back up my data and Automatic restore

Add account

Add an account (Corporate、Email、Google)

Password
Security
Device administration
Credential storage
Language & input

Backup & reset
Accounts
Accounts
SYSTEM

Select language
Personal Data

Automatic data & time
Date & time

Accessibility

Developer options

About

Turn on or off Access to my location

Set date
Set time
Select time zone
Use 24-hour format
Select date format
Services
System
Developer options
Debugging
Input
Drawing
Monitoring
Apps
System updates, Status,
Legal information,
Android version, Kernel
version, and Build
number.

Check for using the information form the network
automatically.
Unchecked for entering the information manually.
Set the date.
Set the time.
Select the time zone for current region.
Set the time format to 24-hour.
Select the preference date format.
Display the installed services.
Set the allowance for installing web scripts.

View the informations for the device.

33

ANDROID SOFTWARE UPDATE
You can upgrade system by Local update mode.
v Local update support upgrade from SD card device.

v During system update, DONOT pull out SD card device or power off Smart Monitor.

Local update
1. Copy updates file on SD card device. Insert SD card device. The SD card device should not be
write-protected, and Smart Monitor can read it.
2. Start system updates as below path: Settings About System updates Local
update. Click ‘Next’ to continue update process.

3. Smart Monitor will show ‘Update file has found! If you want to update, please press
‘Next’, the System will be reboot. Do not power off !’. Click ‘Next’ to start system
updates. During upgrade, Smart Monitor will reboot and complete system update automatically.

DRIVER
34

MONITOR DRIVER
Windows 8
1. Start Windows® 8
2. Right click and click All apps at the bottom-right of the screen.

3. Click on the “Control panel” icon

35

4. Set the “View by” to “Large icons” or “Small icons”.

5. Click on the “Display” icon.

36

6. Click on the “Change display settings” button.

7. Click the “Advanced Settings” button.

37

8. Click the “Monitor” tab and then click the “Properties” button.

9. Click the “Driver” tab.

38

10. Open the “Update Driver Software-Generic PnP Monitor” window by clicking on
“Update Driver... “ and then click the “Browse my computer for driver software”
button.

11. Select “Let me pick from a list of device drivers on my computer”.

39

12. Click the “Have Disk” button. Click on the “Browse” button and navigate to the following
directory:
X:\Driver\module name (where X is the drive letter designator for the CD-ROM drive).

13. Select the “xxx.inf” file and click the “Open” button. Click the “OK” button.
14. Select your monitor model and click the “Next” button. The files will be copied from the CD
to your hard disk drive.
15. Close all open windows and remove the CD.
16. Restart the system. The system will automatically select the maximum refresh rate and
corresponding Color Matching Profiles.

Windows 7
1. Start Windows® 7
2. Click on the “Start” button and then click on “Control Panel”.

40

3. Click on the “Display” icon.

4. Click on the “Change display settings” button.

5. Click the“Advanced settings”button.

41

6. Click the “Monitor” tab and then click the “Properties” button.

7. Click the “Driver” tab.

42

8. Open the “Update Driver Software-Generic PnP Monitor” window by clicking on
“Update Driver... “ and then click the “Browse my computer for driver software”
button.

9. Select “Let me pick from a list of device drivers on my computer”.

43

10. Click the “Have Disk” button. Click on the “Browse” button and navigate to the following
directory:
X:\Driver\module name (where X is the drive letter designator for the CD-ROM drive).

11. Select the “xxx.inf” file and click the “Open” button. Click the “OK” button.
12. Select your monitor model and click the “Next” button. The files will be copied from the CD
to your hard disk drive.
13. Close all open windows and remove the CD.
14. Restart the system. The system will automatically select the maximum refresh rate and
corresponding Color Matching Profiles.

44

Windows Vista
1. Click “Start” and “Control Panel”. Then, double-click on “Appearance and
Personalization”.

2. Click “Personalization” and then “Display Settings”.

3. Click “Advanced Settings...”.

45

4. Click “Properties” in the “Monitor” tab. If the “Properties” button is deactivated, it means
the configuration for your monitor is completed. The monitor can be used as is.
If the message “Windows needs...” is displayed, as shown in the figure below, click “Continue”.

5. Click “Update Driver...” in the “Driver” tab.

6. Check the “Browse my computer for driver software” checkbox and click “Let me pick
from a list of device drivers on my computer”.

7. Click on the “Have disk...” button, then click on the “Browse...” button and then select the
appropriate drive
F:\Driver (CD-ROM Drive).
46

8. Select your monitor model and click on the “Next” button.
9. Click “Close” “Close” “OK” “OK” on the following screens displayed in sequence.

Windows 2000
1.
2.
3.
4.
5.

6.
7.
8.
9.
10.
11.

Start Windows® 2000.
Click on the “Start” button, point to “Settings”, and then click on “Control Panel”.
Double click on the “Display” icon.
Select the “Settings” tab then click on “Advanced...”.
Select “Monitor”.
- If the “Properties” button is inactive, it means your monitor is properly configured. Please
stop installation.
- If the “Properties” button is active. Click on “Properties” button. Please follow the steps
given below.
Click on “Driver” and then click on “Update Driver...” then click on the “Next” button.
Select “Display a list of the known drivers for this device so that I can choose a
specific driver”, then click on “Next” and then click on “Have disk...”.
Click on the “Browse...” button then select the appropriate drive F: (CD-ROM Drive).
Click on the “Open” button, then click on the “OK” button.
Select your monitor model and click on the “Next” button.
Click on the “Finish” button then the “Close” button.
If you can see the “Digital Signature Not Found” window, click on the “Yes” button.

Windows ME
Start Windows® ME.
Click on the “Start” button, point to “Settings”, and then click on “Control Panel”.
Double click on the “Display” icon.
Select the “Settings” tab then click on “Advanced...”.
Select the “Monitor” button, then click on “Change...” button.
Select “Specify the location of the driver (Advanced)” and click on the “Next” button.
Select “Display a list of all the drivers in a specific location, so you can choose the
driver you want”, then click on “Next” and then click on “Have Disk...”.
8. Click on the “Browse...” button, select the appropriate drive F: (CD-ROM Drive) then click on
the “OK” button.
9. Click on the “OK” button, select your monitor model and click on the “Next” button.
10. Click on “Finish” button then the “Close” button.
1.
2.
3.
4.
5.
6.
7.

47

I-MENU

Welcome to “i-Menu” software by AOC. i-Menu makes it easy to adjust your monitor display setting
by using on screen menus instead of the OSD button on the monitor. To complete installation,
please follow the installation guide.

48

E-SAVER

Welcome to use AOC e-Saver monitor power management software! The AOC e-Saver features
Smart Shutdown functions for your monitors, allows your monitor to timely shutdown when PC
unit is at any status (On, Off, Sleep or Screen Saver); the actual shutdown time depends on your
preferences (see example below).
Please click on “driver/e-Saver/setup.exe” to start installing the e-Saver software, follow the install
wizard to complete software installation.
Under each of the four PC statuses, you may choose the desired time (in minutes) from the pulldown menu for your monitor to automatically shutdown. The example below illustrated:
1.
2.
3.
4.

The monitor will never shutdown when the PC is powered on.
The monitor will automatically shutdown 5 minutes after the PC is powered off.
The monitor will automatically shutdown 10 minutes after the PC is in sleep/stand-by mode.
The monitor will automatically shutdown 20 minutes after the screen saver appears.

You can click “RESET” to set the e-Saver to its default settings like below.

49

SCREEN+

Welcome to “Screen+” software by AOC. Screen+ software is a desktop screen splitting tool; it
splits the desktop into different panels, and each panel displays a different window.You only need
to drag the window to a corresponding panel when you want to access it. It supports multiple
monitor display to make your task easier. Please follow the installation software to install it.

50

TECHNICAL SUPPORT (FAQ)
TROUBLESHOOT
Problem & Question
Power LED is not on

No images on the screen

Picture Is Fuzzy & Has Ghosting
Shadowing Problem

Picture Bounces, Flickers Or Wave
Pattern Appears In The Picture

Monitor Is Stuck In Active-Off Mode”

Missing one of the primary colors
(RED, GREEN, or BLUE)

Possible Solution
v Make sure the power button is ON and the Power Cord is
properly connected to a grounded power outlet and to the
monitor.
v Is the power cord connected properly?
Check the power cord connection and power supply.
v Is the cable connected correctly?
(Connected using the D-sub cable) Check the DB-15 cable
connection.
(Connected using the HDMI cable) Check the HDMI cable
connection.
* HDMI input is not available on every model.
v If the power is on, reboot the computer to see the initial screen
(the login screen), which can be seen.
If the initial screen (the login screen) appears, boot the computer
in the applicable mode (the safe mode for Windows ME/2000)
and then change the frequency of the video card.
(Refer to the Setting the Optimal Resolution)
If the initial screen (the login screen) does not appear, contact the
Service Center or your dealer.
v Can you see “Input Not Supported” on the screen?
You can see this message when the signal from the video
card exceeds the maximum resolution and frequency that the
monitor can handle properly. Adjust the maximum resolution and
frequency that the monitor can handle properly.
v Make sure the AOC Monitor Drivers are installed.
v Adjust the Contrast and Brightness Controls.
v Press to auto adjust.
v Make sure you are not using an extension cable or switch box.
We recommend plugging the monitor directly to the video card
output connector on the back.
v Move electrical devices that may cause electrical interference as
far away from the monitor as possible.
v Use the maximum refresh rate your monitor is capable of at the
resolution you are using.
v The Computer Power Switch should be in the ON position.
v The Computer Video Card should be snugly fitted in its slot.
v Make sure the monitor’s video cable is properly connected to
the computer.
v Inspect the monitor’s video cable and make sure no pin is bent.
v Make sure your computer is operational by hitting the CAPS
LOCK key on the keyboard while observing the CAPS LOCK
LED. The LED should either turn ON or OFF after hitting the
CAPS LOCK key.
v Inspect the monitor’s video cable and make sure that no pin is
damaged.
v Make sure the monitor’s video cable is properly connected to
the computer.
51

Problem & Question
Screen image is not centered or sized
properly
Picture has color defects
(white does not look white)
Horizontal or vertical disturbances on
the screen

Possible Solution
v Adjust H-Position and V-Position or press hot-key (AUTO).
v Adjust RGB color or select desired color temperature.
v Use Windows 95/98/2000/ME shut-down mode to adjust
CLOCK and PHASE.
v Press to auto-adjust.

CLOCK (pixel frequency) controls the number of pixels scanned by one horizontal sweep. If the
frequency is not correct, the screen shows vertical stripes and the picture has not correct width.
PHASE adjusts the phase of the pixel clock signal. With a wrong phase adjustment the picture has
horizontal disturbances in light picture.
For PHASE and CLOCK adjustment use “dot-pattern” or Windows XP/VISTA/7 shut-down mode
pattern.

ERROR MESSAGE & POSSIBLE SOLUTION
No Signal
1. Check that the signal-cable is properly connected. If the connector is loose, tighten the
connector’s screws.
2. Check the signal-cable’s connection pins for damage.

Input Not Support
Your computer has been set to unsuitable display mode, set the computer to display mode given in
the following table on page 34.

52

APPENDIX
PLUG AND PLAY
Plug & Play DDC2B Feature
This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD.
It allows the monitor to inform the host system of its identity and, depending on the level of DDC
used, communicate additional information about its display capabilities.
The DDC2B is a bidirectional data channel based on the I²C protocol. The host can request EDID
information over the DDC2B channel.
THIS MONITOR WILL APPEAR TO BE NON-FUNCTIONAL IF THERE IS NO VIDEO
INPUT SIGNAL. IN ORDER FOR THIS MONITOR TO OPERATE PROPERLY,THERE
MUST BE A VIDEO INPUT SIGNAL.
This monitor meets the Green monitor standards as set by the Video Electronics Standards
Association (VESA) and The Swedish Confederation Employees (NUTEK). This feature is designed
to conserve electrical energy by reducing power consumption when there is no video-input
signal present. When there is no video input signal this monitor, following a time-out period,
will automatically switch to an Standby mode. This reduces the monitor’s internal power supply
consumption. After the video input signal is restored, full power is restored and the display is
automatically redrawn. The appearance is similar to a “Screen Saver” feature except the display is
completely off. The display is restored by pressing a key on the keyboard, or clicking the mouse.

KEYBOARD AND MOUSE
86 Key Spanish

85 Key English

53

KVM BEHAVIOR
Android Interface
This monitor is equipped with USB MTT Hub Controller which is premium 4-port hub solution
which fully complies with Universal Serial Bus Specification Revision 2.0. that provide dedicated
TT* to each downstream (DS) ports, which guarantee Full-Speed(FS) data passing bandwidth when
multiple FS device perform heavy loading operations.
One Webcam port and One Touch Panel Port are dedicated for system usage. IO Interface USB 2.0
x2 to meet the requirement with minimum effort.

UI Interface define / {} Developer options / Stay Awake would be stay awake , otherwise system
would mute the screen after USB device wake up event.
VGA/ HDMI Interface
USB Hub device supports PC during “sleep” and “power-off” wake up event but not support both
Smart Monitor DC Off / PC suspend then PC wake up event.

54

Part of the keys are not compatible with Windows OS and Android OS, please refer to the table
below:
OS
Keys

Windows OS

Android OS

—

×

—

x

—

x

—

x

—

x

—

x

—

x

—

x

—

x

—

x

—

x

—

x

—

x

—

x

—

x

—

x

—

x

—

x

—

x

55

SPECIFICATIONS
A2272PW4T
LCD Panel

Driving system

21.5” WLED

Size

54.7cm diagonal

Pixel Pitch

0.24825mm(H) × 0.24825mm(V)

Video
Input

R, G, B Analog Interface
Digital

Separate Sync.

H/V TTL

H-Frequency

30kHz ~ 83kHz

V-Frequency

50 ~ 76Hz

Display Colors

16.7M Colors

Dot Clock

148.5MHz

Max. Resolution

1920×1080@60Hz

Plug & Play

VESA DDC2B™

LAN Speed

10/100Mbps

RF Module M/N

BCM94330LGA

Built-in Webcam

1.0 megapixel camera with microphone and LED indicator

Power Consumption

ON Mode

30W (Typ.)

Standby Mode

d 2W (VGA/HDMI)

OFF Mode

d 0.5W

Input Connector
Input Video Signal

D-Sub 15pin
HDMI 19pin
Analog: 0.7Vp-p(standard), 75 OHM, positive or negative
HDMI: 0.7Vp-p(standard), 75 OHM, positive or negative

Power Source

100~240VAC, 50/60Hz

Environmental Considerations

Operating Temp.: 0° to 40°C
Storage Temp.: -20° to 60°C
Operating Humidity: 15% to 90%

Dimensions

561.93(W) x 355(H) x 47.1(D) mm

Weight (N. W.):

5.0 kg

56

A2472PW4T
LCD Panel

Driving system

23.6” WLED

Size

59.8cm diagonal

Pixel Pitch

0.2715mm(H) × 0.2715mm(V)

Video
Input

R, G, B Analog Interface
Digital

Separate Sync.

H/V TTL

H-Frequency

30kHz ~ 83kHz

V-Frequency

50 ~ 76Hz

Display Colors

16.7M Colors

Dot Clock

148.5MHz

Max. Resolution

1920×1080@60Hz

Plug & Play

VESA DDC2B™

LAN Speed

10/100Mbps

RF Module M/N

BCM94330LGA

Built-in Webcam

1.0 megapixel camera with microphone and LED indicator

Power Consumption

ON Mode

30W (Typ.)

Standby Mode

d 2W (VGA/HDMI)

OFF Mode

d 0.5W

Input Connector
Input Video Signal

D-Sub 15pin
HDMI 19pin
Analog: 0.7Vp-p(standard), 75 OHM, positive or negative
HDMI: 0.7Vp-p(standard), 75 OHM, positive or negative

Power Source

100~240VAC, 50/60Hz

Environmental Considerations

Operating Temp.: 0° to 40°C
Storage Temp.: -20° to 60°C
Operating Humidity: 15% to 90%

Dimensions

606.73(W) x 379.37(H) x 49.40(D) mm

Weight (N. W.):

6.0 kg

57

Touch screen specifications
Touch technology
Input Method
Touch stylus diameter
Resolution
Touch accuracy

Operating Systems

Microsoft Windows 8
Microsoft Windows 7

Infrared Optical Structure
Finger, gloved hand, or any other opaque stylus
t7 mm
32767 x 32767
< ± 2.5 mm 95% coverage
Multi-Touch (2 points)
Multi-Touch (2 points)

Microsoft Windows Vista
Microsoft Windows XP

Single Touch
Single Touch+Action

PRESET DISPLAY MODES
HORIZONTAL
FREQUENCY (KHz)

VERTICAL
FREQUENCY (Hz)

640x480@60Hz

31.469

59.940

640x480@72Hz

37.861

72.809

640x480@75Hz

37.500

75.00

800x600@56Hz

35.156

56.250

800x600@60Hz

37.879

60.317

800x600@72Hz

48.077

72.188

800x600@75Hz

46.875

75.000

1024x768@60Hz

48.363

60.004

1024x768@70Hz

56.476

70.069

1024x768@75Hz

60.023

75.029

1280x1024@60Hz

63.981

60.020

1280x1024@75Hz

79.976

75.025

1280x960@60Hz

60

60

WXGA

1400x900@60Hz

55.935

60

WSXGA

1680x1050@60Hz

65.29

59.95

WUXGA

1920x1080@60Hz

67.5

59.934

31.469

70.087

STANDARD

VGA

RESOLUTION

SVGA

XGA

SXGA

IBM-MODEDOS

720x400@70Hz

58

MAC MODEVGA

640x480@75Hz

35

66.667

MAC MODESVGA

832x624@75Hz

49.725

74.551

59

For HDMI
Horizontal
Frequency (kHz)

Vertical
Frequency (Hz)

Dot Clock
(MHz)

480P@60Hz for Digital only

31.469

59.940

25.175

480P@60Hz for Digital only

31.469

59.940

27.000

576P@50Hz for Digital only

31.250

50.000

27.000

720P@50Hz for Digital only

37.500

50.000

74.250

720P@60Hz for Digital only

45.000

60.000

74.250

1080P@50Hz for Digital only

56.250

50.000

148.500

1080P@60Hz for Digital only

67.500

60.000

148.500

1080i@50Hz for Digital only

28.130

50.000

74.250

1080i@60Hz for Digital only

33.750

60.050

74.250

Resolution

60

PIN ASSIGNMENTS

1

5

6

10

11

15

15 - Pin Color Display Signal Cable
PIN NO.
1.
2.
3.
4.
5.
6.
7.
8.

19 17 15 13 11

18 16 14 12 10

DESCRIPTION
Red
Green
Blue
Ground
Detect Cable
R-Ground
G-Ground
B-Ground

9

7

8

5

6

3

4

PIN NO.
9.
10.
11.
12.
13.
14.
15.

DESCRIPTION
+5V
Ground
Ground
DDC-Serial Data
H-Sync
V-Sync
DDC-Serial Clock

PIN NO.
11.
12.
13.
14.
15.
16.
17.
18.
19.

DESCRIPTION
TMDS data Shield
TMDS data ckCEC
N.C
DDC SCL
DDC CLK
DDC/CEC Ground
+5 V Power
Hot Plug Detect

1

2

19 - Pin Color Display Signal Cable
PIN NO.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.

DESCRIPTION
TMDS Data 2+
TMDS Data 2 Shield
TMDS Data 2TMDS data 1+
TMDS data 1 Shield
TMDS data 1TMDS data 0+
TMDS data 0 Shield
TMDS data 0TMDS data ck+

61

REGULATION
EUROPE
EU Declaration of Conformity
This device complies with the essential requirements of the R&TTE Directive 1999/5/EC. The
following test methods have been applied in order to prove presumption of conformity with the
essential requirements of the R&TTE Directive 1999/5/EC:
¢ EN60950-1
Safety of Information Technology Equipment
¢ EN 62311
Assessment of electronic and electrical equipment related to human exposure restrictions for
electromagnetic fields (0 Hz-300 GHz)
¢ EN 300 328
Electromagnetic compatibility and Radio spectrum Matters (ERM); Wideband Transmission
systems; Data transmission equipment operating in the 2,4 GHz ISM band and using spread
spectrum modulation techniques; Harmonized EN covering essential requirements under article
3.2 of the R&TTE Directive
¢ EN 301 893
Broadband Radio Access Networks (BRAN); 5 GHz high performance RLAN; Harmonized EN
covering essential requirements of article 3.2 of the R&TTE Directive
¢ EN 301 489-17
Electromagnetic compatibility and Radio spectrum Matters (ERM); ElectroMagnetic
Compatibility (EMC) standard for radio equipment and services; Part 17: Specific conditions for
2,4 GHz wideband transmission systems and 5 GHz high performance RLAN equipment
¢ EN 301 489-1
Electromagnetic compatibility and Radio Spectrum Matters (ERM); ElectroMagnetic
Compatibility (EMC) standard for radio equipment and services; Part 1: Common technical
requirements

¢ When entering sleep mode (backlight off), the system will shut down after a week (typical) of
time.

62

TAIWAN
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USA
Federal Communication Commission Interference Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one of the following measures:
¢ Reorient or relocate the receiving antenna.
¢ Increase the separation between the equipment and receiver.
¢ Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
¢ Consult the dealer or an experienced radio/TV technician for help.
FCC Caution: Any changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any other antenna or
transmitter.
Operations in the 5GHz products are restricted to indoor usage only.

Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance 20cm
between the radiator & your body.
Note: The country code selection is for non-US model only and is not available to all US model. Per
FCC regulation, all WiFi product marketed in US must fixed to US operation channels only.
63

CANADA
Industry Canada statement:
This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired operation.
Ce dispositif est conforme à la norme CNR-210 d’Industrie Canada applicable aux appareils radio
exempts de licence. Son fonctionnement est sujet aux deux conditions suivantes: (1) le dispositif ne
doit pas produire de brouillage préjudiciable, et (2) ce dispositif doit accepter tout brouillage reçu, y
compris un brouillage susceptible de provoquer un fonctionnement indésirable.

Caution:
(i)

the device for operation in the band 5150-5250 MHz is only for indoor use to reduce the
potential for harmful interference to co-channel mobile satellite systems;

(ii)

high-power radars are allocated as primary users (i.e. priority users) of the bands 5250-5350
MHz and 5650-5850 MHz and that these radars could cause interference and/or damage to
LE-LAN devices.

Avertissement:
(i)

les dispositifs fonctionnant dans la bande 5 150-5 250 MHz sont réservés uniquement pour
une utilisation à l’intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes
de satellites mobiles utilisant les mêmes canaux;

(ii)

De plus, les utilisateurs devraient aussi être avisés que les utilisateurs de radars de haute
puissance sont désignés utilisateurs principaux (c.-à-d., qu’ils ont la priorité) pour les bandes 5
250-5 350 MHz et 5 650-5 850 MHz et que ces radars pourraient causer du brouillage et/ou
des dommages aux dispositifs LAN-EL.

Radiation Exposure Statement:
This equipment complies with IC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance 20cm
between the radiator & your body.

Déclaration d’exposition aux radiations:
Cet équipement est conforme aux limites d’exposition aux rayonnements IC établies pour un
environnement non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 20
cm de distance entre la source de rayonnement et votre corps.

64

MEXICO
Cofetel notice is: (Mexico COFETEL aviso:)
“La operación de este equipo está sujeta a las siguientes dos condiciones: (1) es posible que este
equipo o dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe aceptar
cualquier interferencia, incluyendo la que pueda causar su operación no deseada.”

BRAZIL
ANATEL RF STATEMENT
Per Article 6 of Resolution 506, equipment of restricted radiation must carry the following
statement in a visible location
“Este equipamento opera em caráter secundário, isto é, não tem direito a proteção contra
interferência prejudicial, mesmo de estações do mesmo tipo, e não pode causar interferência a
sistemas operando em caráter primário.”

ANATEL BODY SAR STATEMENT
“Este produto atende aos requisitos técnicos aplicados, incluindo os limites de exposição da
Taxa de Absorção Específica referente a campos elétricos, magnéticos e eletromagnéticos de
radiofrequência, de acordo com as resoluções n°303/2002 e 533/2009. Este produto atende às
diretrizes de exposição à RF na posição normal de uso a pelo menos X centímetros longe do
corpo, tendo sido os ensaios de SAR para corpo realizado a X cm de acordo com o informativo de
recomendação apresentado no manual do fabricante.”

KOREAN
䚨␭ ⱨ㉔㉘⽸⏈ 㟨㟝 㩅 㤸䑀䝰㐔 ᴴ⏙㉥㢨 㢼㢀
䚨␭ ⱨ㉔㉘⽸⏈ 㤸䑀䝰㐔 ᴴ⏙㉥㢨 㢼㡰⳴⦐ 㢬⮹㙼㤸Ḱ Ḵ⥜═ ㉐⽸㏘⏈ 䚔 ㍌
㛺㢀

FCC NOTICE
FCC Class B Radio Frequency Interference Statement WARNING: (FOR FCC CERTIFIED
MODELS)
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference in a residential installation. This equipment generates,
uses and can radiate radio frequency energy, and if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is no
65

guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
NOTICE:
The changes or modifications not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
Shielded interface cables and AC power cord, if any, must be used in order to comply with the
emission limits.
The manufacturer is not responsible for any radio or TV interference caused by unauthorized
modification to this equipment. It is the responsibilities of the user to correct such interference. It
is the responsibility of the user to correct such interference

WEEE DECLARATION
Disposal of Waste Equipment by Users in Private Household in the European Union.

This symbol on the product or on its packaging indicates that this product must not be disposed
of with your other household waste. Instead, it is your responsibility to dispose of your waste
equipment by handing it over to a designated collection point for the recycling of waste electrical
and electronic equipment. The separate collection and recycling of your waste equipment at the
time of disposal will help to conserve natural resources and ensure that it is recycled in a manner
that protects human health and the environment. For more information about where you can drop
off your waste equipment for recycling, please contact your local city office, your household waste
disposal service or the shop where you purchased the product.

66

WEEE DECLARATION FOR INDIA

This symbol on the product or on its packaging indicates that this product must not be disposed
of with your other household waste. Instead it is your responsibility to dispose of your waste
equipment by handing it over to a designated collection point for the recycling of waste electrical
and electronic equipment. The separate collection and recycling of your waste equipment at the
time of disposal will help to conserve natural resources and ensure that it is recycled in a manner
that protects human health and the environment.
For more information about where you can drop off your waste equipment for recycling in India,
please visit the below web link.
www.aocindia.com/ewaste.php.

EPA ENERGY STAR

ENERGY STAR® is a U.S. registered mark. As an ENERGY STAR® Partner, AOC International
(Europe) BV and Envision Peripherals, Inc. have determined that this product meets the ENERGY
STAR® guidelines for energy efficiency.
(FOR EPA CERTIFIED MODELS)

67

SERVICE
WARRANTY STATEMENT FOR EUROPE
LIMITED THREE-YEAR WARRANTY*
For AOC LCD Monitors sold within Europe, AOC International (Europe) B.V. warrants this product
to be free from defects in material and workmanship for a period of Three (3) years after the
original date of consumer purchase. During this period, AOC International (Europe) B.V. will, at its
option, either repair the defective product with new or rebuilt parts, or replace it with a new or
rebuilt product at no charge except as *stated below. In the absent of the proof of purchase, the
warranty will start 3 months after the date of manufacturing indicated on the product.
If the product appears to be defective, please contact your local dealer or refer to the service and
support section on www.aoc-europe.com for the warranty instructions in your country. The freight
cost for the warranty is pre-paid by AOC for the delivery and return. Please ensure you provide a
dated proof of purchase along with the product and deliver to the AOC Certified or Authorized
Service Center under the following condition:Make sure the LCD Monitor is packed in a proper
carton box (AOC prefers the original carton box to protects your monitor well enough during
transport).
v Make sure the LCD Monitor is packed in a proper carton box (AOC prefers the original
carton box to protects your monitor well enough during transport).
v Put the RMA number on the address label.
v Put the RMA number on the shipping carton.
AOC International (Europe) B.V. will pay the return shipping charges within one of the countries
specified within this warranty statement. AOC International (Europe) B.V. is not responsible for any
costs associated with the transportation of product across international borders. This includes the
international border within the European Union. If the LCD Monitor is not available for collection
when the currier attends, you will be charged a collection fee.
* This limited warranty does not cover any losses or damages that occur as a result of:
v
v
v
v
v
v
v

Damages during transport due to improper packaging
Improper installation or maintenance other then in accordance with AOC’s user manual
Misuse
Neglect
Any cause other than ordinary commercial or industrial application
Adjustment by non-authorized source
Repair, modification, or installation of options or parts by anyone other than an AOC Certified
or Authorized Service Center
v Improper environments like humidity, water damage and dusts
v Damaged by violence, earthquake and terrorist attacks
v Excessive or inadequate heating or air conditioning or electrical powers failures, surges, or
other irregularities.
68

This limited warranty does not cover any of the product firmware or hardware that you or any
third party have modified or altered; you bear the sole responsibility and liability for any such
modifications or alteration.
All AOC LCD Monitors are produced according to the ISO 9241-307 Class 1 pixel policy standards.
If your warranty has expired, you still have access to all available service options, but you will be
responsible for the cost of service, including parts, labor, shipping (if any) and applicable taxes. AOC
Certified or Authorized Service Center will provide you with an estimate of service costs before
receiving your authorization to perform service.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE
LIMITED IN DURATION TO A PERIOD OF THREE (3) YEARS FOR PARTS AND LABOR FROM
THE ORIGINAL DATE OF CONSUMER PURCHASE. NO WARRANTIES (EITHER EXPRESSED
OR IMPLIED) APPLY AFTER THIS PERIOD. AOC INTERNATIONAL (EUROPE) B.V. OBLIGATIONS
AND YOUR REMEDIES HEREUNDER ARE SOLELY AND EXCULSIVELY AS STATED HERE.
AOC INTERNATIONAL (EUROPE) B.V. LIABILITY, WHETHER BASED ON CONTRACT, TORT,
WARRANTY, STRICT LIABILITY, OR OTHER THEORY, SHALL NOT EXCEED THE PRICE OF
THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE BASIS OF THE CLAIM. IN
NO EVENT SHALL AOC INTERNATIONAL (EUROPE) B.V. BE LIABLE FOR ANY LOSS OF
PROFITS, LOSS OF USE OR FACILITIES OR EQUIPMENT, OR OTHER INDIRECT, INCIDENTAL,
OR CONSEQUENTIAL DAMAGE. SOME STATES DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION
MAY NOT APPLY TO YOU. ALTHOUGH THIS LIMITED WARRANTY GIVES YOU SPECIFIC
LEGAL RIGHTS,YOU MAY HAVE OTHER RIGHTS, WHICH MAY VARY FROM COUNTRY TO
COUNTRY. THIS LIMITED WARRANTY IS ONLY VALID FOR PRODUCTS PURCHASED IN THE
MEMBER COUNTRIES OF THE EUROPEAN UNION.
Information in this document is subject to change without notice. For more information, please
visit: http://www.aoc-europe.com

69

WARRANTY STATEMENT FOR MIDDLE EAST AND AFRICA (MEA)
AND
The Commonwealth of Independent States (CIS)
LIMITED ONE to THREE YEARS WARRANTY*
For AOC LCD Monitors sold within the Middle East and Africa (MEA) and the Commonwealth
of Independent States (CIS), AOC International (Europe) B.V. warrants this product to be free
from defects in material and workmanship for a period of One (1) to Three (3) years from the
manufacture date depending on sale country. During this period, AOC International (Europe) B.V.
offers a Carry-In (return to Service Center) Warranty Support at an AOC’s Authorized Service
Center or Dealer and at its option, either repair the defective product with new or rebuilt parts,
or replace it with a new or rebuilt product at no charge except as *stated below. As a Standard
Policy, the warranty will be calculated from the manufacture date identified from the product ID
serial number, but the total warranty will be Fifteen (15) months to Thirty Nine (39) months from
MFD (manufacture date) depending on sale country. Warranty will be considered for exceptional
cases that are out of warranty as per the product ID serial number and for such exceptional cases;
Original Invoice/Proof Of Purchase Receipt is mandatory.
If the product appears to be defective, please contact your AOC authorized dealer or refer to the
service and support section on AOC’s website for the warranty instructions in your country:
Egypt: http://aocmonitorap.com/egypt_eng
v
v
v
v

CIS Central Asia: http://aocmonitorap.com/ciscentral
Middle East: http://aocmonitorap.com/middleeast
South Africa: http://aocmonitorap.com/southafrica
Saudi Arabia: http://aocmonitorap.com/saudiarabia

Please ensure you provide a dated proof of purchase along with the product and deliver to the
AOC Authorized Service Center or Dealer under the following condition:
v Make sure the LCD Monitor is packed in a proper carton box (AOC prefers the original
carton box to protects your monitor well enough during transport).
v Put the RMA number on the address label
v Put the RMA number on the shipping carton
* This limited warranty does not cover any losses or damages that occur as a result of:
v
v
v
v
v
v
v

Damages during transport due to improper packaging
Improper installation or maintenance other then in accordance with AOC’s user manual
Misuse
Neglect
Any cause other than ordinary commercial or industrial application
Adjustment by non-authorized source
Repair, modification, or installation of options or parts by anyone other than an AOC Certified
70

or Authorized Service Center
v Improper environments like humidity, water damage and dusts
v Damaged by violence, earthquakes and terrorist attacks
v Excessive or inadequate heating or air conditioning or electrical powers failures, surges, or
other irregularities
This limited warranty does not cover any of the product firmware or hardware that you or any
third party have modified or altered; you bear the sole responsibility and liability for any such
modifications or alteration.
All AOC LCD Monitors are produced according to the ISO 9241-307 Class 1 pixel policy standards.
If your warranty has expired, you still have access to all available service options, but you will be
responsible for the cost of service, including parts, labor, shipping (if any) and applicable taxes. AOC
Certified, Authorized Service Center or dealer will provide you with an estimate of service costs
before receiving your authorization to perform service.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE
LIMITED IN DURATION TO A PERIOD OF ONE (1) to THREE (3) YEARS FOR PARTS AND
LABOR FROM THE ORIGINAL DATE OF CONSUMER PURCHASE. NO WARRANTIES (EITHER
EXPRESSED OR IMPLIED) APPLY AFTER THIS PERIOD. AOC INTERNATIONAL (EUROPE)
B.V. OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE SOLELY AND EXCULSIVELY
AS STATED HERE. AOC INTERNATIONAL (EUROPE) B.V. LIABILITY, WHETHER BASED
ON CONTRACT, TORT, WARRANTY, STRICT LIABILITY, OR OTHER THEORY, SHALL NOT
EXCEED THE PRICE OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE BASIS
OF THE CLAIM. IN NO EVENT SHALL AOC INTERNATIONAL (EUROPE) B.V. BE LIABLE
FOR ANY LOSS OF PROFITS, LOSS OF USE OR FACILITIES OR EQUIPMENT, OR OTHER
INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGE. SOME STATES DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO
THE ABOVE LIMITATION MAY NOT APPLY TO YOU. ALTHOUGH THIS LIMITED WARRANTY
GIVES YOU SPECIFIC LEGAL RIGHTS,YOU MAY HAVE OTHER RIGHTS, WHICH MAY VARY
FROM COUNTRY TO COUNTRY. THIS LIMITED WARRANTY IS ONLY VALID FOR PRODUCTS
PURCHASED IN THE MEMBER COUNTRIES OF THE EUROPEAN UNION.
Information in this document is subject to change without notice. For more information, please
visit: http://www.aocmonitorap.com

71

AOC International (Europe) B.V.
Prins Bernhardplein 200 / 6th floor, Amsterdam, The Netherlands
7HOv)D[

AOC PIXEL POLICY
ISO 9241-307 CLASS 1
July 25th, 2013
AOC strives to deliver the highest quality products. We use some of the industry’s most advanced
manufacturing processes and practice stringent quality control. However, pixel or sub pixel
defects on the TFT monitor panels used in flat panel monitors are sometimes unavoidable. No
manufacturer can guarantee that all panels will be free from pixel defects, but AOC guarantees that
any monitor with an unacceptable number of defects will be repaired or replaced under warranty.
This Pixel Policy explains the different types of pixel defects and defines acceptable defect levels for
each type. In order to qualify for repair or replacement under warranty, the number of pixel defects
on a TFT monitor panel must exceed these acceptable levels.
Pixels and Sub Pixel Definition
A pixel, or picture element, is composed of three sub pixels in the primary colors of red, green
and blue. When all sub pixels of pixel are lit, the three colored sub pixel together appear as a single
white pixel. When all are dark, the three colored sub pixels together appear as a single black pixel.

Types of Pixel Defects
v Bright Dot Defects: the monitor displays a dark pattern, sub pixels or pixels are always lit or “on”
v Black Dot Defects: the monitor displays a light pattern, sub pixels or pixels are always dark or
“off”.
ISO 9241-307
Pixel Defect Class

Defect Type 1
Bright Pixel

Defect Type 2
Black Pixel

Defect Type 3
Bright Sub pixel

Class 1

1

1

2
1
0

AOC International (Europe) B.V.

72

Defect Type 4
Black Sub pixel
+
+
+

1
3
5

WARRANTY STATEMENT FOR NORTH & SOUTH AMERICA
(EXCLUDING BRAZIL)
WARRANTY STATEMENT
for AOC Color Monitors
Including those Sold within North America as Specified
Envision Peripherals, Inc. warrants this product to be free from defects in material and workmanship
for a period of three (3) years for parts & labor and one (1) year for CRT Tube or LCD Panel after
the original date of consumer purchase. During this period, EPI ( EPI is the abbreviation of Envision
Peripherals, Inc. ) will, at its option, either repair the defective product with new or rebuilt parts, or
replace it with a new or rebuilt product at no charge except as *stated below. The parts or product
that are replaced become the property of EPI.
In the USA to obtain service under this limited warranty, call EPI for the name of the Authorized
Service Center closest to your area. Deliver the product freight pre-paid, along with the dated
proof of purchase, to the EPI Authorized Service Center. If you cannot deliver the product in
person:
v
v
v
v
v

Pack it in its original shipping container (or equivalent)
Put the RMA number on the address label
Put the RMA number on the shipping carton
Insure it (or assume the risk of loss/damage during shipment)
Pay all shipping charges

EPI is not responsible for damage to inbound product that was not properly packaged.
EPI will pay the return shipment charges within one of the countries specified within this warranty
statement. EPI is not responsible for any costs associated with the transportation of product across
international borders. This includes the international borders of the countries within this warranty
statements.
In the United States and Canada contact your Dealer or EPI Customer Service, RMA Department
at the toll free number (888) 662-9888. Or you can request an RMA Number online at www.aoc.
com/na-warranty.
* This limited warranty does not cover any losses or damages that occur as a result of:
v
v
v
v
v
v

Shipping or improper installation or maintenance
Misuse
Neglect
Any cause other than ordinary commercial or industrial application
Adjustment by non-authorized source
Repair, modification, or installation of options or parts by anyone other than an EPI Authorized
Service Center
v Improper environment
v Excessive or inadequate heating or air conditioning or electrical power failures, surges, or
other irregularities
73

This three-year limited warranty does not cover any of the product’s firmware or hardware that
you or any third party have modified or altered; you bear the sole responsibility and liability for any
such modification or alteration.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE
LIMITED IN DURATION TO A PERIOD OF THREE (3) YEARS FOR PARTS AND LABOR AND
ONE (1) YEAR FOR CRT TUBE OR LCD PANEL FROM THE ORIGINAL DATE OF CONSUMER
PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR IMPLIED) APPLY AFTER THIS PERIOD.
IN THE UNITED STATES OF AMERICA, SOME STATES DO NOT ALLOW LIMITATIONS ON
HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY
TO YOU.
EPI OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE SOLELY AND EXCLUSIVELY AS
STATED HERE. EPI’ LIABILITY, WHETHER BASED ON CONTRACT, TORT. WARRANTY, STRICT
LIABILITY, OR OTHER THEORY, SHALL NOT EXCEED THE PRICE OF THE INDIVIDUAL UNIT
WHOSE DEFECT OR DAMAGE IS THE BASIS OF THE CLAIM. IN NO EVENT SHALL ENVISION
PERIPHERALS, INC. BE LIABLE FOR ANY LOSS OF PROFITS, LOSS OF USE OR FACILITIES
OR EQUIPMENT OR OTHER INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGE. IN
THE UNITED STATES OF AMERICA, SOME STATES DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. SO THE ABOVE LIMITATION
MAY NOT APPLY TO YOU. ALTHOUGH THIS LIMITED WARRANTY GIVES YOU SPECIFIC
LEGAL RIGHTS.YOU MAY HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE.
In the United States of America, this limited warranty is only valid for Products purchased in the
Continental United States, Alaska, and Hawaii.
Outside the United States of America, this limited warranty is only valid for Products purchased in
Canada.
Information in this document is subject to change without notice.
For more details, please visit:
v
v
v
v
v
v
v
v
v
v
v
v
v

USA: http://us.aoc.com/support/find_service_center
ARGENTINA: http://ar.aoc.com/support/find_service_center
BOLIVIA: http://bo.aoc.com/support/find_service_center
CHILE: http://cl.aoc.com/support/find_service_center
COLOMBIA: http://co.aoc.com/support/find_service_center
COSTA RICA: http://cr.aoc.com/support/find_service_center
DOMINICAN REPUBLIC: http://do.aoc.com/support/find_service_center
ECUADOR: http://ec.aoc.com/support/find_service_center
EL SALVADOR: http://sv.aoc.com/support/find_service_center
GUATEMALA: http://gt.aoc.com/support/find_service_center
HONDURAS: http://hn.aoc.com/support/find_service_center
NICARAGUA: http://ni.aoc.com/support/find_service_center
PANAMA: http://pa.aoc.com/support/find_service_center
74

v
v
v
v
v

PARAGUAY: http://py.aoc.com/support/find_service_center
PERU: http://pe.aoc.com/support/find_service_center
URUGUAY: http://pe.aoc.com/support/find_service_center
VENEZUELA: http://ve.aoc.com/support/find_service_center
IF COUNTRY NOT LISTED: http://latin.aoc.com/support/find_service_center

EASE PROGRAME

Only for AOC branded monitors sold within the continental United States.
All AOC branded monitors are now covered by the EASE Program. If your monitor malfunctions at
any time during the first three months, AOC will provide a replacement monitor within 72 hours
after you are approved for our program. If your monitor qualifies for the EASE program, AOC will
pay for freight both ways.
Step 1: Phone our TECH Department at 888.662.9888.
Step 2: Fill out and return EASE registration forms by mail or fax.
Step 3: We will issue a Return Authorization Number upon verification into the program.
Step 4: A monitor will be advance shipped to your location.
Step 5: We will issue a UPS Call Tag to pick up the defective unit.
Step 6: Please review the following chart to see your EASE program qualifications.
WARRANTY PERIOD

COVERAGE AT NO
CHARGE
Within the first three months - New AOC monitor
of purchase: Covered by EASE - Call tag dispatched and

Between 4 months – 1 Year
Between 1 Year - 3 Years:
Covered by standard limited
warranty

return freight charges via
UPS
- All Parts & Labor Including
CRT Tube & LCD Panel
- Parts & Labor (excluding
CRT Tube & LCD Panel)

CUSTOMER CHARGES
- None*

- UPS Return Freight to AOC
- UPS Return Freight to AOC

*AOC will need to obtain a credit card number if you would like to get a new AOC monitor
advanced shipped to your location, prior to the defective unit arriving at AOC’s service center.
If you do not wish to supply a credit card, AOC will only ship the new monitor, once the defective
unit arrives at the AOC service center.

www.aocmonitor.com
75



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