Aoc I2369V Owner S Manual

Aoc-I2369Vm-Owner-S-Manual aoc-i2369vm-owner-s-manual

2014-07-05

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I2269VWM /I2269V W /I2369V
I2369VM /I2769V/I2769VM
LED Backlight

Safety........................................................................................................................................................................4

National Conventions .........................................................................................................................................4
Power ................................................................................................................................................................5
Installation..........................................................................................................................................................6
Cleaning.............................................................................................................................................................7

Other ..................................................................................................................................................................8
Setup ........................................................................................................................................................................ 9
Contents in Box .................................................................................................................................................9
Setup Stand & Base .........................................................................................................................................10
Adjusting Viewing Angle................................................................................................................................... 11
Connecting the Monitor .................................................................................................................................... 12
Adjusting ................................................................................................................................................................
. 14
Setting Optimal Resolution .............................................................................................................................. 14
Windows 8 ................................................................................................................................................ 14
Windows Vista .......................................................................................................................................... 16
Windows XP ............................................................................................................................................. 18
Windows ME/2000 .................................................................................................................................... 19
Hotkeys ............................................................................................................................................................ 20
Using"Mobile High-Defintion Link" .................................................................................................................. 22
OSD Setting ..................................................................................................................................................... 24
Luminance ................................................................................................................................................ 25
Image Setup ............................................................................................................................................. 28
Color Setup............................................................................................................................................... 30
Picture Boost ............................................................................................................................................ 32
OSD Setup ............................................................................................................................................... 34
Extra ......................................................................................................................................................... 36
Exit............................................................................................................................................................ 38
LED Indicator ................................................................................................................................................... 39
Driver ...................................................................................................................................................................... 40
Monitor Driver .................................................................................................................................................. 40
Windows 8 ............................................................................................................................................... 40
Windows 7 ................................................................................................................................................ 40
Windows Vista ..........................................................................................................................................44
Windows XP .............................................................................................................................................46
Windows 2000 .......................................................................................................................................... 49
Windows ME ............................................................................................................................................. 49
i-Menu .............................................................................................................................................................. 50
e-Saver ............................................................................................................................................................ 51
Screen+ ........................................................................................................................................................... 52
Troubleshoot ........................................................................................................................................................... 53
Specification............................................................................................................................................................54
General Specification .......................................................................................................................................54
Preset Display Modes ......................................................................................................................................61
Pin Assignments ..............................................................................................................................................62
Plug and Play.................................................................................................................................................. 6 4
Regulation .............................................................................................................................................................. 65
FCC Notice ..................................................................................................................................................... 65
CE Declaration of Conformity .......................................................................................................................... 65
WEEE Declaration .......................................................................................................................................... 66

Service ................................................................................................................................................................... 68
Warranty Statement for Europe ....................................................................................................................... 68
Warranty Statement for North & South America (excluding Brazil) .......................................................... 69
Congratulations .......................................................................................................................................................... 72

Safety
National Conventions
The following subsections describe notational conventions used in this document
Notes, Cautions, and Warnings
Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type.
These blocks are notes, cautions, and warnings, and they are used as follows:

NOTE: A NOTE indicates important information that helps you make better use of your computer system.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.

WARNING: A WARNING indicates the potential for bodily harm and tells you how to avoid the problem. Some
warnings may appear in alternate formats and may be unaccompanied by an icon. In such cases, the specific
presentation of the warning is mandated by regulatory authority.

Power
The monitor should be operated only from the type of power source indicated on the label. If you are not sure
of the type of power supplied to your home, consult your dealer or local power company.

The monitor is equipped with a three-pronged grounded plug, a plug with a third (grounding) pin. This plug
will fit only into a grounded power outlet as a safety feature. If your outlet does not accommodate the three-wire
plug, have an electrician install the correct outlet, or use an adapter to ground the appliance safely. Do not defeat
the safety purpose of the grounded plug.

Unplug the unit during a lightning storm or when it will not be used for long periods of time. This will protect
the monitor from damage due to power surges.

Do not overload power strips and extension cords. Overloading can result in fire or electric shock.

To ensure satisfactory operation, use the monitor only with certified computers which have appropriate
configured receptacles marked between 100 - 240V ~, Min. 5A

The wall socket shall be installed near the equipment and shall be easily accessible.

Installation
Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. If the monitor falls, it can injure a
person and cause serious damage to this product. Use only a cart, stand, tripod, bracket, or table recommended by
the manufacturer or sold with this product. Follow the manufacturer’s instructions when installing the product and
use mounting accessories recommended by the manufacturer. A product and cart combination should be moved
with care.

Never push any object into the slot on the monitor cabinet. It could damage circuit parts causing a fire or
electric shock. Never spill liquids on the monitor.

Do not place the front of the product on the floor.

If you mount the monitor on a wall or shelf, use a mounting kit approved by the manufacturer and follow the kit
instructions.

Leave some space around the monitor as shown below. Otherwise, air-circulation may be inadequate hence
overheating may cause a fire or damage to the monitor.
See below the recommended ventilation areas around the monitor when the monitor is installed on the stand:

Cleaning
Clean the cabinet regularly with cloth.

You can use soft-detergent to wipe out the stain, instead of

strong-detergent which will cauterize the product cabinet.

When cleaning, make sure no detergent is leaked into the product. The cleaning cloth should not be too rough
as it will scratch the screen surface.

Please disconnect the power cord before cleaning the product.

Other
If the product is emitting a strange smell, sound or smoke, disconnect the power plug IMMEDIATELY and
contact a Service Center.

Make sure that the ventilating openings are not blocked by a table or curtain.

Do not engage the LCD monitor in severe vibration or high impact conditions during operation.

Do not knock or drop the monitor during operation or transportation.

Setup
Contents of Box

Monitor

Base

CD Manual

Power Cable

MHL Cable

Analog Cable DVI Cable DP Cable Audio Cable HDMI Cable

Not all signal cables (VGA, DVI,MHL and HDMI cables) will be provided for all countries and regions. Please
check with the local dealer or AOC branch office for confirmation.

Setup Stand & Base
Please setup or remove the base following the steps as below.

Setup:

Remove:

Adjusting Viewing Angle
For optimal viewing it is recommended to look at the full face of the monitor, then adjust the monitor's angle to your
own preference.
Hold the stand so you will not topple the monitor when you change the monitor's angle.
You are able to adjust the monitor's angle from - 5° to 23°.

-5°

23°

NOTE:
Do not touch the LCD screen when you change the angle. It may cause damage or break the LCD screen.

Connecting the Monitor
Cable Connections In Back of Monitor and Computer:

I2269VWM /I2369VM /I2769VM

1
1.

Power

Earphone

Audio port

D-Sub port

HDMI1/MHL port

HDMI2 port

DP port

7 5

6 4 3

To protect equipment, always turn off the PC and LCD monitor before connecting.
1

Connect the power cable to the AC port on the back of the monitor.

Connect one end of the 15-pinD-Sub/HDMI /MHL/DP port to the back of the monitor and connect the other end
to the computer's D-Sub/HDMI / mobile MHL/DP port.

Turn on your monitor and computer.

If your monitor displays an image, installation is complete. If it does not display an image, please refer
Troubleshooting.

Connecting the Monitor
Cable Connections In Back of Monitor and Computer:

I2269VW /I2369V /I2769V

DVI

Power

D-Sub port

DVI port

To protect equipment, always turn off the PC and LCD monitor before connecting.
1
2

Connect the power cable to the AC port on the back of the monitor.
Connect one end of the 15-pinD-Sub/DVI port to the back of the monitor and connect the other end to the
computer's D-Sub/DVI.

Turn on your monitor and computer.

If your monitor displays an image, installation is complete. If it does not display an image, please refer
Troubleshooting.

Adjusting
Setting Optimal Resolution
Windows 8
For Windows 8:
1.

Right click and click All apps at the bottom-right of the screen.

Set the “view by” to “Category”.

Click Appearance and Personalization.

Click DISPLAY.

Set the resolution SLIDE-BAR to 1920x1080 or 2560x1080.

Windows Vista
For Windows Vista:
1 Click START.
2 Click CONTROL PANEL.

3 Click Appearance and Personalization.

4 Click Personalization

5 Click Display Settings.

6 Set the resolution SLIDE-BAR to Optimal preset resolution .

Windows XP
For Windows XP:
1 Click START.

2 Click SETTINGS.
3 Click CONTROL PANEL.
4 Click Appearance and Themes.

5 Double click DISPLAY.

6 Click SETTINGS.
7 Set the resolution SLIDE-BAR to Optimal preset resolution

Windows ME/2000
For Windows ME/2000:
1 Click START.
2 Click SETTINGS.
3 Click CONTROL PANEL.
4 Double click DISPLAY.
5 Click SETTINGS.
6 Set the resolution SLIDE-BAR to Optimal preset resolution

Hotkeys

1 2 3 4 5
I2269VWM /I2369VM /I2769VM

I2269VW /I2369V/I2769V

Source/Auto/Exit

Clear Vision/

Volume/ >

4:3 or wide / >

Menu/Enter

Power

Power
Press the Power button to turn on/off the monitor.
Menu/Enter
Press to display the OSD or confirm the selection.
Volume / >
When there is no OSD, press Volume adjust volume.
4:3 or wide image ratio / >
When there is no OSD, press > hotkey continuously to change 4:3 or wide image ratio. (If the product screen size
is 4:3 or input signal resolution is wide format, the hot key is disable to adjust. )
Auto / Exit / Source hot key
When there is no OSD, press Auto/Source button continuously about 2 second to do auto configure.
When the OSD is closed, press Source button will be Source hot key function. Press Source button continuously to
select the input source showed in the message bar, press Menu/Enter button to change to the source selected.

Clear Vision/

1. When there is no OSD, Press the “ ” button to activate

Clear Vision
2. Use the “ >” or “ “buttons to select between weak,

medium, strong, or off settings. Default setting is
always “off”
3. Press and hold “ < ” button for 5 seconds ,the vertical line

will display while no vertical line in screen; Press and hold
“< ”button for 5 seconds ,the vertical line will disappear while
the vertical line is moving in screen; Press the “<” Button to turn
the monitor clear vision Off / Strong / Medium / Weak, the left
of vertical line will be the effect demo and right of vertical line
will be clear vision off ; When display picture in screen will be
more obviously.

Clear Vision function will provides the best image
viewing experience by converting low resolution and
blurry images into clear and vivid images.

Using "MHL(Mobile High-Definition Link)"
1. "MHL" (Mobile High-Definition Link)
This feature allows you to enjoy videos and photos (imported from a connected mobile device that supports MHL) on the
screen of the product.
z

To use the MHL function, you need an MHL-certified mobile device. You can check if your mobile device is MHL
certified on the device manufacturer's website. To find a list of MHL-certified devices, visit the official MHL website
(http://www.mhlconsortium.org).

To use the MHL function, the latest version of software must be installed on the mobile device.

On some mobile devices, the MHL function may not be available depending on the device's performance or
functionality.

Since the display size of the product is larger than those of mobile devices, the picture quality may degrade.

This product is officially MHL-certified. If you encounter any problem when using the MHL function, please contact the
manufacturer of the mobile device.

The picture quality may degrade when content (imported from the mobile device) with a low
Resolution is played on the product.

Using "MHL"
1.

Connect the micro USB port on the mobile device to the [HDMI 1 / MHL] port on the product using the MHL cable.

When the MHL cable is used, [HDMI 1/ MHL] is the only port on this monitor that supports the MHL function.

Mobile device must be purchased separately.

Press the source button

After about 3 seconds, the MHL screen will be displayed if MHL mode is active.

and switch to HDMI 1/MHL to activate MHL mode.

Remark: The indicated time "3 sec later" may vary depending on the mobile device.
When the mobile device is not connected or does not support MHL
z

If MHL mode is not activated, check the connection of the mobile device.

If MHL mode is not activated, check if the mobile device supports MHL.

If MHL mode is not activated even though the mobile device supports MHL, update the firmware
of the mobile device to the latest version.

OSD Setting
Basic and simple instruction on the control keys.

Press the MENU-button to activate the OSD window.

Press < or > to navigate through the functions. Once the desired function is highlighted, press the
MENU-button to activate it . press < or > to navigate through the sub-menu functions. Once the desired
function is highlighted, press MENU-button to activate it.

Press < or > to change the settings of the selected function. Press AUTO to exit. If you want to adjust any
other function, repeat steps 2-3.

OSD Lock Function: To lock the OSD, press and hold the MENU button while the monitor is off and then press
power button to turn the monitor on. To un-lock the OSD - press and hold the MENU button while the monitor
is off and then press power button to turn the monitor on.

Notes:
1)

If the product has only one signal input, the item of "Input Select" is disable to adjust.

If the product screen size is 4:3 or input signal resolution is wide format, the item of "Image Ratio" is disable to
adjust.

One of non-standard ECO, DCR , DCB, Picture Boost is activated , the other three of functions are turned off
accordingly.

Luminance

Press MENU (Menu) to display menu.

Press < or > to select

(Luminance), and press MENU to enter.

Press < or > to select submenu, and press MENU to enter.

Press < or > to adjust.

Press AUTO to exit.

I2269VWM/I2369VM /I2769VM
Brightness

0-100

Backlight Adjustment

Contrast

0-100

Contrast from Digital-register.

Standard

Standard Mode

Text

Text Mode

Internet

Internet Mode

Game

Game Mode

Movie

Movie Mode

Sports

Sports Mode

Gamma1

Adjust to Gamma1

Gamma2

Adjust to Gamma 2

Gamma3

Adjust to Gamma 3

Off

Disable dynamic contrast ratio

Enable dynamic contrast ratio

Eco mode

Gamma

DCR

Weak
Overdrive

Medium

Adjust the response time

S t rong
O ff

DPS

Off

Dynamic Power saving

On
26

I2269V W /I2369V /I2769V
Brightness

0-100

Backlight Adjustment

Contrast

0-100

Contrast from Digital-register.

Standard

Standard Mode

Text

Text Mode

Internet

Internet Mode

Game

Game Mode

Movie

Movie Mode

Sports

Sports Mode

Gamma1

Adjust to Gamma1

Gamma2

Adjust to Gamma 2

Gamma3

Adjust to Gamma 3

Off

Disable dynamic contrast ratio

Enable dynamic contrast ratio

Eco mode

Gamma

DCR

Image Setup

Press MENU (Menu) to display menu.

Press < or > to select

Press < or > to select submenu, and press MENU to enter.

(Image Setup), and press MENU to enter.

Press < or > to adjust.

Press AUTO to exit.

Clock

0-100

Adjust picture Clock to reduce Vertical-Line noise.

Phase

0-100

Adjust Picture Phase to reduce Horizontal-Line noise

Sharpness

0-100

Adjust picture sharpness

H.Position

0-100

Adjust the horizontal position of the picture.

V.Position

0-100

Adjust the vertical position of the picture.

Color Setup

Press MENU (Menu) to display menu.

Press < or > to select

Press < or > to select submenu, and press MENU to enter.

(Color Setup), and press MENU to enter.

Press < or > to adjust.

Press AUTO to exit.

Color setup.

Warm

Recall Warm Color Temperature from EEPROM.

Normal

Recall Normal Color Temperature from EEPROM.

Cool

Recall Cool Color Temperature from EEPROM.

sRGB

Recall SRGB Color Temperature from EEPROM.
Red

Red Gain from Digital-register

Green

Green Gain Digital-register.

Blue

Blue Gain from Digital-register

Full Enhance

on or off

Disable or Enable Full Enhance Mode

Nature Skin

on or off

Disable or Enable Nature Skin Mode

Green Field

on or off

Disable or Enable Green Field Mode

Sky-blue

on or off

Disable or Enable Sky-blue Mode

AutoDetect

on or off

Disable or Enable AutoDetect Mode

On or off

Disable or Enable Demo

User

DCB Mode

DCB Demo

Picture Boost

Press MENU (Menu) to display menu.

Press < or > to select

Press < or > to select submenu, and press MENU to enter.

(Picture Boost), and press MENU to enter.

Press < or > to adjust.

Press AUTO to exit.

Frame Size

14-100

Adjust Frame Size

Brightness

0-100

Adjust Frame Brightness

Contrast

0-100

Adjust Frame Contrast

H. position

0-100

Adjust Frame horizontal Position

V.position

0-100

Adjust Frame vertical Position

Bright Frame

on or off

Disable or Enable Bright Frame

OSD Setup

Press MENU (Menu) to display menu.

Press < or > to select

Press < or > to select submenu, and press MENU to enter.

(OSD Setup), and press MENU to enter.

Press < or > to adjust.

Press AUTO to exit.

H.Position

0-100

Adjust the horizontal position of OSD

V.Position

0-100

Adjust the vertical position of OSD

Timeout

5-120

Adjust the OSD Timeout

Transparence

0-100

Adjust the transparence of OSD

Language
Break Reminder

Select the OSD language
Off
On

Break reminder if the user continuously work for more
than1hrs

Extra

Press MENU (Menu) to display menu.

Press < or > to select

Press < or > to select submenu, and press MENU to enter.

(Extra), and press MENU to enter.

Press < or > to adjust.

Press AUTO to exit.

I2269V WM /I2369V M /I2769V M
Auto

Select to Auto Detect input signal

D-SUB

Select D-SUB Signal Source as Input

HDMI1 / MHL

Select HDMI1/ MHLSource as Input

HDMI2

Select HDMI2 Source as Input

Auto Config

yes or no

Auto adjust the picture to default

Image Ratio

wide or 4:3

Select wide or 4:3 format for display

DDC-CI

yes or no

Turn ON/OFF DDC-CI Support

Reset

yes or no

Reset the menu to default

Off Timer

0~24hours

Select timing to turn off the monitor.

Input Select

Show the information of the main image and
sub-image source

Information

I2269V W /I2369V /I2769V
Auto

Select to Auto Detect input signal

D-SUB

Select D-SUB Signal Source as Input

DVI

Select DVI Source as Input

Auto Config

yes or no

Auto adjust the picture to default

Image Ratio

wide or 4:3

Select wide or 4:3 format for display

DDC-CI

yes or no

Turn ON/OFF DDC-CI Support

Reset

yes or no

Reset the menu to default

Off Timer

0~24hours

Select timing to turn off the monitor.
Show the information of the main image and
sub-image source

Input Select

Information

Exit

Press MENU (Menu) to display menu.

Press < or > to select

(Exit), and press MENU or AUTO to exit.

Exit

Exit the main OSD

LED Indicator
Status

LED Color

Full Power Mode

Green

Active-off Mode

orange

Driver
Monitor Driver
Windows 8
1.

Start Windows® 8

Right click and click All apps at the bottom-right of the screen.

Set the “View by” to “Large icons” or “Small icons”.

Click on the “Display” icon.

Click on the “Change display settings” button.

Click the “Advanced Settings” button.

Click the “Monitor” tab and then click the “Properties” button.

Click the “Driver” tab.

Open the “Update Driver Software-Generic PnP Monitor” window by clicking on “Update Driver... “ and
then click the "Browse my computer for driver software" button.

10. Select "Let me pick from a list of device drivers on my computer".
11. Click the “Have Disk” button. Click on the “Browse” button and navigate to the following directory:
X:\Driver\module name (where X is the drive letter designator for the CD-ROM drive).
12. Select the "xxx.inf" file and click the “Open” button. Click the “OK” button.
13. Select your monitor model and click the “Next” button. The files will be copied from the CD to your hard disk
drive.
14. Close all open windows and remove the CD.
15. Restart the system. The system will automatically select the maximum refresh rate and corresponding Color
Matching Profiles.

Windows 7
1.

Start Windows® 7

Click on the 'Start' button and then click on 'Control Panel'.

Click on the “Display” icon.

Click on the “Change display settings” button.

Click the “Advanced Settings” button.

Click the “Monitor” tab and then click the “Properties” button.

Click the “Driver” tab.

Open the "Update Driver Software-Generic PnP Monitor" window by clicking on “Update Driver... “ and
then click the "Browse my computer for driver software" button.

Select "Let me pick from a list of device drivers on my computer".

10. Click the “Have Disk” button. Click on the “Browse” button and navigate to the following directory:
X:\Driver\module name (where X is the drive letter designator for the CD-ROM drive).

11. Select the "xxx.inf" file and click the “Open” button. Click the “OK” button.
12. Select your monitor model and click the “Next” button. The files will be copied from the CD to your hard disk
drive.
13. Close all open windows and remove the CD.
14. Restart the system. The system will automatically select the maximum refresh rate and corresponding Color
Matching Profiles.

Windows Vista
1. Click "Start " and "Control Panel". Then, double-click on "Appearance and Personalization".

2. Click "Personalization" and then "Display Settings".

3. Click "Advanced Settings...".

4. Click "Properties" in the "Monitor" tab. If the "Properties" button is deactivated, it means the configuration for your
monitor is completed. The monitor can be used as is.
If the message "Windows needs..." is displayed, as shown in the figure below, click "Continue".

5. Click "Update Driver..." in the "Driver" tab.

6. Check the "Browse my computer for driver software" checkbox and click "Let me pick from a list of device drivers
on my computer".

7. Click on the 'Have disk...' button, then click on the 'Browse...' button and then select the appropriate drive
F:\Driver (CD-ROM Drive).
8. Select your monitor model and click on the 'Next' button.
9. Click "Close" → "Close" → "OK" → "OK" on the following screens displayed in sequence.

Windows XP
1. Start Windows® XP
2. Click on the 'Start' button and then click on 'Control Panel'.

3. Select and click on the category ‘Appearance and Themes’

4. Click on the 'Display' Item.

5. Select the 'Settings' tab then click on the 'Advanced' button.

6. Select 'Monitor' tab
- If the 'Properties' button is inactive, it means your monitor is properly configured. Please stop installation.
- If the 'Properties' button is active, click on 'Properties' button.
Please follow the steps below.

7. Click on the 'Driver' tab and then click on 'Update Driver...' button.

8. Select the 'Install from a list or specific location [advanced]' radio button and then click on the 'Next' button.

9. Select the 'Don't Search. I will choose the driver to install' radio button. Then click on the 'Next' button.

10. Click on the 'Have disk...' button, then click on the 'Browse...' button and then select the appropriate drive F:
(CD-ROM Drive).

11. Click on the 'Open' button, then click the 'OK' button.
12. Select your monitor model and click on the 'Next' button.
- If you can see the 'has not passed Windows® Logo testing to verify its compatibility with Windows® XP' message,
please click on the 'Continue Anyway' button.
13. Click on the 'Finish' button then the 'Close' button.
14. Click on the 'OK' button and then the 'OK' button again to close the Display Properties dialog box.

Windows 2000
1.

Start Windows® 2000

Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'.

Double click on the 'Display' Icon.

Select the 'Settings' tab then click on 'Advanced...'.

Select 'Monitor'

If the 'Properties' button is inactive, it means your monitor is properly configured. Please stop installation.

If the 'Properties' button is active. Click on 'Properties' button. Please follow the steps given below.

Click on 'Driver' and then click on 'Update Driver...' then click on the 'Next' button.

Select 'Display a list of the known drivers for this device so that I can choose a specific driver', then click on
'Next' and then click on 'Have disk...'.

Click on the 'Browse...' button then select the appropriate drive F: ( CD-ROM Drive).

Click on the 'Open' button, then click on the 'OK' button.

10. Select your monitor model and click on the 'Next' button.
11. Click on the 'Finish' button then the 'Close' button.
If you can see the 'Digital Signature Not Found' window, click on the 'Yes' button.

Windows ME
1.

Start Windows® Me

Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'.

Double click on the 'Display' Icon.

Select the 'Settings' tab then click on 'Advanced...'.

Select the 'Monitor' button, then click on 'Change...' button.

Select 'Specify the location of the driver(Advanced)' and click on the 'Next' button.

Select 'Display a list of all the drivers in a specific location, so you can choose the driver you want', then click
on 'Next' and then click on 'Have Disk...'.

Click on the 'Browse...' button, select the appropriate drive F: ( CD-ROM Drive) then click on the 'OK' button.

Click on the 'OK' button, select your monitor model and click on the 'Next' button.

10. Click on 'Finish' button then the 'Close' button.

i-Menu

Welcome to “i-Menu” software by AOC. i-Menu makes it easy to adjust your monitor display setting by using on
screen menus instead of the OSD button on the monitor. To complete installation, please follow the installation
guide.

e-Saver

Welcome to use AOC e-Saver monitor power management software! The AOC e-Saver features Smart Shutdown
functions for your monitors, allows your monitor to timely shutdown when PC unit is at any status (On, Off, Sleep or
Screen Saver); the actual shutdown time depends on your preferences (see example below).
Please click on "driver/e-Saver/setup.exe" to start installing the e-Saver software, follow the install wizard to
complete software installation.
Under each of the four PC status, you may choose from the pull-down menu the desired time (in minutes) for your
monitor to automatically shutdown. The example above illustrated:
1)

The monitor will never shutdown when the PC is powered on.

The monitor will automatically shutdown 5 minutes after the PC is powered off.

The monitor will automatically shutdown 10 minutes after the PC is in sleep/stand-by mode.

The monitor will automatically shutdown 20 minutes after the screen saver appears.

You can click “RESET” to set the e-Saver to its default settings like below.

Screen+

Welcome to "Screen+" software by AOC, Screen+ software is a desktop screen splitting tool, it splits the desktop
into different panes, each pane displays a different window. You only need to drag the window to a corresponding
pane, when you want to access it. It supports multiple monitor display to make your task easier. Please follow the
installation software to install it.

Troubleshoot
Problem & Question

Possible Solutions

Power LED Is Not ON

Make sure the power button is ON and the Power Cord is properly connected
to a grounded power outlet and to the monitor.

No images on the screen

Is the power cord connected properly?
Check the power cord connection and power supply.
Is the cable connected correctly?
(Connected using the D-sub cable)
Check the DB-15 cable connection.
(Connected using the DVI cable)
Check the DVI cable connection.
* DVI input is not available on every model.
If the power is on, reboot the computer to see the initial screen (the login
screen), which can be seen.
If the initial screen (the login screen) appears, boot the computer in the
applicable mode (the safe mode for Windows ME/XP/2000) and then change
the frequency of the video card.
(Refer to the Setting the Optimal Resolution)
If the initial screen (the login screen) does not appear, contact the Service
Center or your dealer.
Can you see "Input Not Supported" on the screen?
You can see this message when the signal from the video card exceeds the
maximum resolution and frequency that the monitor can handle properly.
Adjust the maximum resolution and frequency that the monitor can handle
properly.
Make sure the AOC Monitor Drivers are installed.

Picture Is Fuzzy & Has
Ghosting Shadowing Problem
Picture Bounces, Flickers Or
Wave Pattern Appears In The
Picture

Monitor Is Stuck In Active
Off-Mode"

Adjust the Contrast and Brightness Controls.
Press to auto adjust.
Make sure you are not using an extension cable or switch box. We
recommend plugging the monitor directly to the video card output connector
on the back .
Move electrical devices that may cause electrical interference as far away
from the monitor as possible.
Use the maximum refresh rate your monitor is capable of at the resolution
your are using.
The Computer Power Switch should be in the ON position.
The Computer Video Card should be snugly fitted in its slot.
Make sure the monitor's video cable is properly connected to the computer.
Inspect the monitor's video cable and make sure no pin is bent.
Make sure your computer is operational by hitting the CAPS LOCK key on
the keyboard while observing the CAPS LOCK LED. The LED should either
turn ON or OFF after hitting the CAPS LOCK key.

Missing one of the primary
colors (RED, GREEN, or
BLUE)

Inspect the monitor's video cable and make sure that no pin is damaged.
Make sure the monitor's video cable is properly connected to the computer.

Screen image is not centered
or sized properly

Adjust H-Position and V-Position or press hot-key (AUTO).

Picture has color defects
(white does not look white)

Adjust RGB color or select desired color temperature.

Horizontal or vertical
disturbances on the screen

Use Windows 95/98/2000/ME/XP shut-down mode Adjust CLOCK and
FOCUS.
Press to auto-adjust.

Specification
General Specification
I2269VWM

Panel

Model name

I2269VWM

Driving system

TFT Color LCD

Viewable Image Size

546.20mm Diagonal

Pixel pitch

0.08265*RGB(H)mm x 0.24795 (V)mm

Video

R, G, B Analog lnterface ,HDMI ,MHL,DP

Separate Sync.

H/V TTL

Display Color

16.7M Colors

Dot Clock

170MHz

Horizontal scan range

30kHz to 83kHz

Horizontal scan Size(Maximum) 476.06mm

Resolution

Vertical scan range

50Hz to 76Hz

Vertical scan Size(Maximum)

267.79mm

Optimal preset resolution

1920×1080@60Hz

Plug & Play

VESA DDC2B/C1

Input Connector

VGA,HDMI, DP

Input Video Signal

Analog: 0.7Vp-p(standard),75 OHM,Positive,HDMI,MHL,DP

Power Source

100-240V~, 50/60Hz

Power Consumption

Active<30W(Typical)
Standby < 0.5 W

Off timer

0-24 hrs

Connector Type

VGA, HDMI, DP

Signal Cable Type

Detachable

Dimensions & Weight:
Physical

Height (with base)

379.4mm

Characteristics Width

498.3mm

Depth

189.2mm

Weight (monitor only)

3.55kg

Environmental Temperature:

Operating

0° to 40°

Non-Operating

-25°to 55°

Humidity:
Operating

10% to 85% (non-condensing)

Non-Operating

5% to 93% (non-condensing)

Altitude:
Operating

0~ 5000m (0~ 16404 ft )

Non-Operating

0~ 12192m (0~ 40000 ft )

I2269VW

Panel

Model name

I2269VW

Driving system

TFT Color LCD

Viewable Image Size

546.20mm Diagonal

Pixel pitch

0.08265*RGB(H)mm x 0.24795 (V)mm

Video

R, G, B Analog lnterface ,DVI

Separate Sync.

H/V TTL

Display Color

16.7M Colors

Dot Clock

170MHz

Horizontal scan range

30kHz to 83kHz

Horizontal scan Size(Maximum) 476.06mm

Resolution

Vertical scan range

50Hz to 76Hz

Vertical scan Size(Maximum)

267.79mm

Optimal preset resolution

1920×1080@60Hz

Plug & Play

VESA DDC2B/C1

Input Connector

VGA, DVI

Input Video Signal

Analog: 0.7Vp-p(standard),75 OHM,Positive,DVI

Power Source

100-240V~, 50/60Hz

Power Consumption

Active<25W(Typical)
Standby < 0.5 W

Off timer

0-24 hrs

Connector Type

VGA, DVI

Signal Cable Type

Detachable

Dimensions & Weight:
Physical

Height (with base)

379.4mm

Characteristics Width

498.3mm

Depth

189.2mm

Weight (monitor only)

3.45kg

Environmental Temperature:
Operating

0° to 40°

Non-Operating

-25°to 55°

Humidity:
Operating

10% to 85% (non-condensing)

Non-Operating

5% to 93% (non-condensing)

Altitude:
Operating

0~ 5000m (0~ 16404 ft )

Non-Operating

0~ 12192m (0~ 40000 ft )

I2369V

Panel

Model name

I2369V

Driving system

TFT Color LCD

Viewable Image Size

584.2mm Diagonal

Pixel pitch

0.0884*RGB(H)mm x 0.2652 (V)mm

Video

R, G, B Analog lnterface ,DVI

Separate Sync.

H/V TTL

Display Color

16.7M Colors

Dot Clock

170MHz

Horizontal scan range

30kHz to 83kHz

Horizontal scan Size(Maximum) 509.18mm

Resolution

Vertical scan range

50Hz to 76Hz

Vertical scan Size(Maximum)

286.42mm

Optimal preset resolution

1920×1080@60Hz

Plug & Play

VESA DDC2B/C1

Input Connector

VGA,DVI

Input Video Signal

Analog: 0.7Vp-p(standard),75 OHM,Positive,DVI

Power Source

100-240V~, 50/60Hz

Power Consumption

Active<30W(Typical)
Standby < 0.5 W

Off timer

0-24 hrs

Connector Type

VGA, DVI

Signal Cable Type

Detachable

Dimensions & Weight:
Physical

Height (with base)

Characteristics Width

398mm
531.4mm

Depth

204mm

Weight (monitor only)

3.75kg

Environmental Temperature:
Operating

0° to 40°

Non-Operating

-25°to 55°

Humidity:
Operating

10% to 85% (non-condensing)

Non-Operating

5% to 93% (non-condensing)

Altitude:
Operating

0~ 5000m (0~ 16404 ft )

Non-Operating

0~ 12192m (0~ 40000 ft )

I2369V M

Panel

Model name

I2369VM

Driving system

TFT Color LCD

Viewable Image Size

584.20mm Diagonal

Pixel pitch

0.0884*RGB(H)mm x 0.2652 (V)mm

Video

R, G, B Analog lnterface ,HDMI ,MHL,DP

Separate Sync.

H/V TTL

Display Color

16.7M Colors

Dot Clock

170MHz

Horizontal scan range

30kHz to 83kHz

Horizontal scan Size(Maximum) 509.18mm

Resolution

Vertical scan range

50Hz to 76Hz

Vertical scan Size(Maximum)

286.42mm

Optimal preset resolution

1920×1080@60Hz

Plug & Play

VESA DDC2B/C1

Input Connector

VGA,HDMI, DP

Input Video Signal

Analog: 0.7Vp-p(standard),75 OHM,Positive,HDMI,MHL,DP

Power Source

100-240V~, 50/60Hz

Power Consumption

Active<35W(Typical)
Standby < 0.5 W

Off timer

0-24 hrs

Connector Type

VGA, HDMI, DP

Signal Cable Type

Detachable

Dimensions & Weight:
Physical

Height (with base)

Characteristics Width

398mm
531.4mm

Depth

204mm

Weight (monitor only)

3.80kg

Environmental Temperature:
Operating

0° to 40°

Non-Operating

-25°to 55°

Humidity:
Operating

10% to 85% (non-condensing)

Non-Operating

5% to 93% (non-condensing)

Altitude:
Operating
Non-Operating

0~ 5000m (0~ 16404 ft )
0~ 12192m (0~ 40000 ft )

I2769V

Panel

Model name

I2769V

Driving system

TFT Color LCD

Viewable Image Size

686mm Diagonal

Pixel pitch

0.1038*RGB(H)mm x 0.3114 (V)mm

Video

R, G, B Analog lnterface ,DVI

Separate Sync.

H/V TTL

Display Color

16.7M Colors

Dot Clock

170MHz

Horizontal scan range

30kHz to 83kHz

Horizontal scan Size(Maximum) 597.888mm

Resolution

Vertical scan range

50Hz to 76Hz

Vertical scan Size(Maximum)

336.312mm

Optimal preset resolution

1920×1080@60Hz

Plug & Play

VESA DDC2B/C1

Input Connector

VGA,DVI

Input Video Signal

Analog: 0.7Vp-p(standard),75 OHM,Positive,DVI

Power Source

100-240V~, 50/60Hz

Power Consumption

Active<30W(Typical)
Standby < 0.5 W

Off timer

0-24 hrs

Connector Type

VGA, DVI

Signal Cable Type

Detachable

Dimensions & Weight:
Physical

Height (with base)

448.8mm

Characteristics Width

621.9mm

Depth

213.2mm

Weight (monitor only)

4.90kg

Environmental Temperature:
Operating

0° to 40°

Non-Operating

-25°to 55°

Humidity:
Operating

10% to 85% (non-condensing)

Non-Operating

5% to 93% (non-condensing)

Altitude:
Operating

0~ 5000m (0~ 16404 ft )

Non-Operating

0~ 12192m (0~ 40000 ft )

I2769V M

Panel

Model name

I2769VM

Driving system

TFT Color LCD

Viewable Image Size

686mm Diagonal

Pixel pitch

0.1038*RGB(H)mm x 0.3114 (V)mm

Video

R, G, B Analog lnterface ,HDMI,MHL,DP

Separate Sync.

H/V TTL

Display Color

16.7M Colors

Dot Clock

170MHz

Horizontal scan range

30kHz to 83kHz

Horizontal scan Size(Maximum) 597.888mm

Resolution

Vertical scan range

50Hz to 76Hz

Vertical scan Size(Maximum)

336.312mm

Optimal preset resolution

1920×1080@60Hz

Plug & Play

VESA DDC2B/C1

Input Connector

VGA,HDMI, DP

Input Video Signal

Analog: 0.7Vp-p(standard),75 OHM,Positive,HDMI,MHL,DP

Power Source

100-240V~, 50/60Hz

Power Consumption

Active<35W(Typical)
Standby < 0.5 W

Off timer

0-24 hrs

Connector Type

VGA, HDMI, DP

Signal Cable Type

Detachable

Dimensions & Weight:
Physical

Height (with base)

448.8mm

Characteristics Width

621.9mm

Depth

213.2mm

Weight (monitor only)

5.0kg

Environmental Temperature:
Operating

0° to 40°

Non-Operating

-25°to 55°

Humidity:
Operating

10% to 85% (non-condensing)

Non-Operating

5% to 93% (non-condensing)

Altitude:
Operating

0~ 5000m (0~ 16404 ft )

Non-Operating

0~ 12192m (0~ 40000 ft )

Preset Display Modes
STAND

Resolution

HORIZONTAL

VERTICAL

FREQUENCY(kHZ)

FREQUENCY(Hz)

640x480@60Hz

31.469

59.940

640x480@72Hz

37.861

72.809

640x480@75Hz

37.500

75.00

800x600@56Hz

35.156

56.250

800x600@60Hz

37.879

60.317

800x600@72Hz

48.077

72.188

800x600@75Hz

46.875

75.000

1024x768@60Hz

48.363

60.004

1024x768@70Hz

56.476

70.069

1024x768@75Hz

60.023

75.029

1280x1024@60Hz

63.981

60.020

1280x1024@75Hz

79.976

75.025

WXGA+

1440x900@60Hz

55.935

59.887

WSXGA

1680x1050@60Hz

65.290

59.954

1920x1080@60Hz

67.500

60.000

***

1280x960@60HZ

60.000

IBM

640x350@70Hz

31.469

70.087

720x400@70Hz

31.469

70.087

640x480@67Hz

35.000

66.667

832x624@75Hz

49.725

74.551

1024x768@75Hz

60.241

74.927

VGA

SVGA

XGA

SXGA

MODE
DOS
MAC MODE

VGA
MAC MODE

SVGA
MAC MODE

XGA

HDMI
Format

Resolution

Vertical frequency

480p

640 x 480

60Hz

480p

720 x 480

60Hz

576p

720 x 576

50Hz

720p

1280 x 720

50Hz , 60Hz

1080i

1920 x 1080

50Hz , 60Hz

1080p

1920 x 1080

50Hz, 60Hz

MHL
Format

Resolution

Type

Vertical frequency

480p

640 x 480

60Hz

480p

720 x 480

60Hz

576p

720 x 576

50Hz

720p

1280 x 720

50Hz , 60Hz

1080i

1920 x 1080

50Hz , 60Hz

1080p

1920 x 1080

30Hz

Assignments

Pin Number

15-Pin Side of the Signal Cable

Video-Red

Video-Green

Video-Blue

N.C.

Detect Cable

GND-R

GND-G

GND-B

+5V

Ground

N.C.

DDC-Serial data

H-sync

V-sync

DDC-Serial clock
62

Pin No.

Signal Name

Pin No.

Signal Name

Pin No.

Signal Name

TMDS Data 2+

TMDS Data 0

DDC/CEC Ground

TMDS Data 2 Shield

TMDS Clock +

+5V Power

TMDS Data 2

TMDS Clock Shield

Hot Plug Detect

TMDS Data 1+

TMDS Clock

TMDS Data 1Shield

CEC

TMDS Data 1

Reserved (N.C. on
device

TMDS Data 0+

SCL

TMDS Data 0 Shield

SDA
63

Pin Number

24-Pin Color Display Signal
Cable

Pin Number

24-Pin Color Display Signal
Cable

TMDS data 2－

TMDS data 3＋

TMDS data 2＋

＋5V Power

TMDS data 2/4 Shield

Ground (for+5V)

TMDS data 4－

Hot Plug Detect

TMDS data 4＋

TMDS data 0－

DDC Clock

TMDS data 0＋

DDC Data

TMDS data 0/5 Shield

N.C.

TMDS data 5－

TMDS data 1－

TMDS data 5＋

TMDS data 1＋

TMDS Clock Shield

TMDS data 1/3 Shield

TMDS Clock +

TMDS data 3－

TMDS Clock －

Plug and Play
Plug & Play DDC2B Feature
This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the
monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional
information about its display capabilities.
The DDC2B is a bi-directional data channel based on the I2C protocol. The host can request EDID information over
the DDC2B channel.

Regulation
FCC Notice
FCC Class B Radio Frequency Interference Statement WARNING: (FOR FCC CERTIFIED MODELS)
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates, uses and can radiate radio frequency energy, and if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.

NOTICE :
The changes or modifications not expressly approved by the party responsible for compliance could void the user's
authority to operate the equipment.
Shielded interface cables and AC power cord, if any, must be used in order to comply with the emission limits.
The manufacturer is not responsible for any radio or TV interference caused by unauthorized modification to this
equipment. It is the responsibilities of the user to correct such interference. It is the responsibility of the user to
correct such interference.

CE Declaration of Conformity
T h is p rod u ct is in conformity w ith th e follow ing s tand ard s
• EN60950-1:2006 and A11+A1 (Safety requirement of Information Technology Equipment).
• EN 55022:2006+A1: 2007 (Radio Disturbance requirement of Information Technology Equipment).
• EN55024:1998+A1:2001+A2:2003 (Immunity requirement of Information Technology Equipment).
• EN 61000-3-2:2006+A1: 2009+A2: 2009 (Harmonic current emissions).
• EN 61000-3-3:2008 (Voltage fluctuations & flicker) following provisions of directives applicable.
• 2006/95/EC (Low Voltage Directive).
• 2004/108/EC (EMC Directive).
• 2005/32/EC (EuP Directive, EC No. 1275/2008 mplementing Directive for Standby and Off mode
power consumption) and is produced by a manufacturing organization on ISO9000 level.

WEEE Declaration
Disposal of Waste Equipment by Users in Private Household in the European Union.

This symbol on the product or on its packaging indicates that this product must not be disposed of with your other
household waste.Instead, it is your responsibility to dispose of your waste equipment by handing it over to a
designated collection point for the recycling of waste electrical and electronic equipment.The separate collection
and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure
that it is recycled in a manner that protects human health and the environment. For more information about where
you can drop off your waste equipment for recycling, please contact your local city office, your household waste
disposal service or the shop where you purchased the product .

WEEE/E-Waste declaration for India

This symbol on the product or on its packaging indicates that this product must not be disposed of with your other
household waste.Instead, it is your responsibility to dispose of your waste equipment by handing it over to a
designated collection point for the recycling of waste electrical and electronic equipment.The separate collection
and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure
that it is recycled in a manner that protects human health and the environment. For more information about where
you can drop off your waste equipment for recycling in India, please visit the below web link.
www.aocindia.com/ewaste.php

Service
EU WARRANTY FOR AOC MONITORS
LIMITED THREE-YEAR WARRANTY*
For AOC LCD Monitors sold within Europe, AOC International (Europe) B.V. warrants this product to be free
from defects in material and workmanship for a period of Three (3) years after the original date of consumer
purchase. During this period, AOC International (Europe) B.V. will, at its option, either repair the defective
product with new or rebuilt parts, or replace it with a new or rebuilt product at no charge except as *stated
below. In the absent of the proof of purchase, the warranty will start 3 months after the date of
manufacturing indicated on the product.
If the product appears to be defective, please contact your local dealer or refer to the service and support
section on www.aoc-europe.com for warranty instructions. Deliver the product freight pre-paid, along with
the dated proof of purchase, to the AOC Certified or Authorized Service Center under the following
condition:
•
•
•

Make sure the LCD Monitor is packed in a proper carton box (AOC prefers the original carton box
to protects your monitor well enough during transport).
Put the RMA number on the address label
Put the RMA number on the shipping carton

AOC International (Europe) B.V. is not responsible for any damaged during transport due to improper
packing. AOC International (Europe) B.V. will pay the return shipping charges within one of the countries
specified within this warranty statement. AOC International (Europe) B.V. is not responsible for any costs
associated with the transportation of product across international borders. This includes the international
border within the European Union. If the LCD Monitor is not available for collection when the currier attends,
you will be charged a collection fee.
* This limited warranty does not cover any losses or damages that occur as a result of:
•
•
•
•
•
•
•
•
•

Improper installation or maintenance
Misuse
Neglect
Any cause other than ordinary commercial or industrial application
Adjustment by non-authorized source
Repair, modification, or installation of options or parts by anyone other than an AOC Certified or
Authorized Service Center
Improper environments like humidity and dusts
Damaged by violence
Excessive or inadequate heating or air conditioning or electrical powers failures, surges, or other
irregularities

All AOC LCD Monitors are produced according to the ISO 9241-307 Class 1 pixel policy standards.
ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE LIMITED IN DURATION TO A
PERIOD OF THREE (3) YEARS FOR PARTS AND LABOR FROM THE ORIGINAL DATE OF CONSUMER
PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR IMPLIED) APPLY AFTER THIS PERIOD.
AOC INTERNATIONAL (EUROPE) B.V. OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE
SOLELY AND EXCULSIVELY AS STATED HERE. AOC INTERNATIONAL (EUROPE) B.V. LIABILITY,
WHETHER BASED ON CONTRACT, TORT, WARRANTY, STRICT LIABILITY, OR OTHER THEORY,
SHALL NOT EXCEED THE PRICE OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE
BASIS OF THE CLAIM. IN NO EVENT SHALL AOC INTERNATIONAL (EUROPE) B.V. BE LIABLE FOR
ANY LOSS OF PROFITS, LOSS OF USE OR FACILITIES OR EQUIPMENT, OR OTHER INDIRECT,
INCIDENTAL, OR CONSEQUENTIAL DAMAGE. SOME STATES DO NOT ALLOW THE EXCLUSION OR
LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY
NOT APPLY TO YOU. ALTHOUGH THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS,
YOU MAY HAVE OTHER RIGHTS, WHICH MAY VARY FROM COUNTRY TO COUNTRY. THIS LIMITED
WARRANTY IS ONLY VALID FOR PRODUCTS PURCHASED IN THE MEMBER COUNTRIES OF THE
EUROPEAN UNION.

Warranty Statement for North & South America (excluding Brazil)
WARRANTY STATEMENT
for AOC Color Monitors
Including those Sold within North America as Specified
Envision Peripherals, Inc. warrants this product to be free from defects in material and workmanship for a period of
three (3) years for parts & labor and one (1) year for CRT Tube or LCD Panel after the original date of consumer
purchase. During this period, EPI ( EPI is the abbreviation of Envision Peripherals, Inc. ) will, at its option, either
repair the defective product with new or rebuilt parts, or replace it with a new or rebuilt product at no charge except
as *stated below. The parts or product that are replaced become the property of EPI.
In the USA to obtain service under this limited warranty, call EPI for the name of the Authorized Service Center
closest to your area. Deliver the dated proof of purchase to the EPI Authorized Service Center.
If you cannot deliver the product in person:
Pack it in its original shipping container (or equivalent)
Put the RMA number on the address label
Put the RMA number on the shipping carton
Insure it (or assume the risk of loss/damage during shipment)
Pay all shipping charges
EPI is not responsible for damage to inbound product that was not properly packaged.
EPI will pay the return shipment charges within one of the countries specified within this warranty statement. EPI is
not responsible for any costs associated with the transportation of product across international borders. This
includes the international borders of the countries within this warranty statements.
In the United States and Canada contact your Dealer or EPI Customer Service, RMA Department at the toll free
number (888) 662-9888. Or you can request an RMA Number online at www.aoc.com/na-warranty.
* This limited warranty does not cover any losses or damages that occur as a result of:
Shipping or improper installation or maintenance
Misuse
Neglect
Any cause other than ordinary commercial or industrial application
Adjustment by non-authorized source
Repair, modification, or installation of options or parts by anyone other than an EPI Authorized Service Center
Improper environment
Excessive or inadequate heating or air conditioning or electrical power failures, surges, or other irregularities
This three-year limited warranty does not cover any of the product's firmware or hardware that you or any third
party have modified or altered; you bear the sole responsibility and liability for any such modification or alteration.

ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE LIMITED IN DURATION TO A
PERIOD OF THREE (3) YEARS FOR PARTS AND LABOR AND ONE (1) YEAR FOR CRT TUBE OR LCD PANEL
FROM THE ORIGINAL DATE OF CONSUMER PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR
IMPLIED) APPLY AFTER THIS PERIOD. IN THE UNITED STATES OF AMERICA, SOME STATES DO NOT
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY
NOT APPLY TO YOU.
EPI OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE SOLELY AND EXCLUSIVELY AS STATED HERE.
EPI’ LIABILITY, WHETHER BASED ON CONTRACT, TORT. WARRANTY, STRICT LIABILITY, OR OTHER
THEORY, SHALL NOT EXCEED THE PRICE OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE
BASIS OF THE CLAIM. IN NO EVENT SHALL ENVISION PERIPHERALS, INC. BE LIABLE FOR ANY LOSS OF
PROFITS, LOSS OF USE OR FACILITIES OR EQUIPMENT OR OTHER INDIRECT, INCIDENTAL, OR
CONSEQUENTIAL DAMAGE. IN THE UNITED STATES OF AMERICA, SOME STATES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. SO THE ABOVE LIMITATION
MAY NOT APPLY TO YOU. ALTHOUGH THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS.
YOU MAY HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE.
In the United States of America, this limited warranty is only valid for Products purchased in the Continental United
States, Alaska, and Hawaii.
Outside the United States of America, this limited warranty is only valid for Products purchased in Canada.
Information in this document is subject to change without notice.
For more details, please visit:
USA: http://us.aoc.com/support/warranty
ARGENTINA: http://ar.aoc.com/support/warranty
BOLIVIA: http://bo.aoc.com/support/warranty
CHILE: http://cl.aoc.com/support/warranty
COLOMBIA: http://co.aoc.com/warranty
COSTA RICA: http://cr.aoc.com/support/warranty
DOMINICAN REPUBLIC: http://do.aoc.com/support/warranty
ECUADOR: http://ec.aoc.com/support/warranty
EL SALVADOR: http://sv.aoc.com/support/warranty
GUATEMALA: http://gt.aoc.com/support/warranty
HONDURAS: http://hn.aoc.com/support/warranty
NICARAGUA: http://ni.aoc.com/support/warranty
PANAMA: http://pa.aoc.com/support/warranty
PARAGUAY: http://py.aoc.com/support/warranty
PERU: http://pe.aoc.com/support/warranty
URUGUAY: http://pe.aoc.com/warranty
VENEZUELA: http://ve.aoc.com/support/warranty
IF COUNTRY NOT LISTED: http://latin.aoc.com/warranty

Only for AOC branded monitors sold within the continental United States.
All AOC branded monitors are now covered by the EASE Program. If your monitor malfunctions at any time
during the first three months, AOC will provide a replacement monitor within 72 hours after you are approved
for our program. If your monitor qualifies for the EASE program, AOC will pay for freight both ways.
Step 1: Phone our TECH Department at 888.662.9888
Step 2: Fill out and return EASE registration forms by mail or fax.
Step 3: We will issue a Return Authorization Number upon verification into the program.
Step 4: A monitor will be advance shipped to your location.
Step 5: We will issue a UPS Call Tag to pick up the defective unit.
Step 6: Please review the following chart to see your EASE program qualifications.
WARRANTY
PERIOD
Within the first three months of
purchase: Covered by EASE
Between 4 months – 1 Year
Between 1 Year - 3 Years:
Covered by standard limited
warranty

COVERAGE AT
NO CHARGE

CUSTOMER
CHARGES

- New AOC monitor
- None*
- Call tag dispatched and return freight
charges via UPS
- All Parts & Labor Including CRT
- UPS Return Freight to AOC
Tube & LCD Panel
- Parts & Labor (excluding CRT Tube
& LCD Panel)
- UPS Return Freight to AOC

*AOC will need to obtain a credit card number if you would like to get a new AOC monitor advanced shipped to your location, prior to the defective unit
arriving at AOC’s service center. If you do not wish to supply a credit card, AOC will only ship the new monitor, once the defective unit arrives at the AOC
service center.

us .aoc.com

Congratulations!
This product is designed for both you and the planet!

TCO Development works for sustainable IT manufacture, use and recycling of IT products
reflecting environmental, social and economic
responsibility.
TCO Certified is a third party verified program,
where every product model is tested by an
accredited impartial test laboratory. TCO
Certified represents one of the toughest certifications for ICT products worldwide.
Some of the Usability features of TCO Certified Displays:
Visual Ergonomics for image quality is tested to ensure top performance and
reduce sight and strain problems. Important parameters are Resolution,
Luminance, Contrast, Reflection and Colour characteristics
Products are tested according to rigorous safety standards at impartial laboratories
Electric and magnetic fields emissions as low as normal household background
levels
Workload ergonomics to ensure a good physical environment
Some of the Environmental features of TCO Certified Displays:
Production facilities have an Environmental Management System (EMAS or ISO
14001)
Low energy consumption to minimize climate impact
Restrictions on Chlorinated and Brominated flame retardants, plasticizers, plastics
and heavy metals such as cadmium, mercury and lead (RoHS compliance)
Both product and product packaging is prepared for recycling
The brand owner offers take-back options
Corporate Social Responsibility
The brand owner demonstrates the product is manufactured under working
practices that promote good labour relations and working conditions.
The Criteria Document can be downloaded from our web site. The criteria included in
this label have been developed by TCO Development in co-operation with scientists,
experts, users as well as manufacturers all over the world. Since the end of the 1980s
TCO has been involved in influencing the development of IT equipment in a more
user and environmentally friendly direction. Our ICT product labeling system began in
1992 and is now requested by users and ICT-manufacturers all over the world.
For more information, please visit
www.tcodevelopment.com

TCO Certified Document for Displays version. 2.3

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Aoc I2369V Owner S Manual

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