Aoc I2369V Owner S Manual

Aoc-I2369Vm-Owner-S-Manual aoc-i2369vm-owner-s-manual

2014-07-05

: Aoc Aoc-I2369V-Owner-S-Manual aoc-i2369v-owner-s-manual aoc pdf

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Page Count: 72

I2269VWM /I2269VW/I2369V

I2369VM/I2769V/I2769VM

LEDBacklight

Safety ........................................................................................................................................................................

National Conventions .........................................................................................................................................

Power

................................................................................................................................................................

Installation ..........................................................................................................................................................

Cleaning .............................................................................................................................................................

Other ..................................................................................................................................................................

Setup ........................................................................................................................................................................

Contents in Box

.................................................................................................................................................

Setup Stand & Base .........................................................................................................................................

Adjusting Viewing Angle

...................................................................................................................................

Connecting the Monitor ....................................................................................................................................

Adjustin

.................................................................................................................................................................

Setting Optimal Resolution

..............................................................................................................................

Windows Vista

..........................................................................................................................................

Windows XP .............................................................................................................................................

Windows ME/2000 ....................................................................................................................................

Hotkeys ............................................................................................................................................................

Using"Mobile High-Defintion Link" ...............................................................................................................

OSD Setting .....................................................................................................................................................

Luminanc ................................................................................................................................................

Image Setup .............................................................................................................................................

Color Setup ............................................................................................................................................... 30

Picture Boost ............................................................................................................................................ 32

OSD Setup ............................................................................................................................................... 34

Extra ......................................................................................................................................................... 36

Exit ............................................................................................................................................................

LED Indicator ................................................................................................................................................... 39

Driver ...................................................................................................................................................................... 40

Monitor Driver .................................................................................................................................................. 40

Windows 7 ................................................................................................................................................ 40

Windows Vista ..........................................................................................................................................44

Windows XP .............................................................................................................................................46

Windows 2000 .......................................................................................................................................... 49

Windows ME ............................................................................................................................................. 49

i-Menu .............................................................................................................................................................. 50

e-Saver ............................................................................................................................................................ 51

Screen+

........................................................................................................................................................... 52

Troubleshoot ........................................................................................................................................................... 53

Specification ............................................................................................................................................................54

General Specification .......................................................................................................................................54

Preset Display Modes ......................................................................................................................................61

Pin Assignments ..............................................................................................................................................62

Plug and Play .................................................................................................................................................. 6

Regulation .............................................................................................................................................................. 65

FCC Notice

CE Declaration of Conformity

WEEE Declaration .......................................................................................................................................... 66

...........................

.......................................................................................................................... 65

......................................................................................................................... 65

...

Windows 8 ................................................................................................................................................

............................................................................................................................................... 40

Windows 8

Warranty Statement for North & South America (excluding Brazil) .......................................................... 69

Congratulations .......................................................................................................................................................... 72

Service ................................................................................................................................................................... 68

Warranty Statement for Europe .......................................................................................................................68

Safety

National Conventions

The following subsections describe notational conventions used in this document

Notes, Cautions, and Warnings

Throughout this guide, blocks of text may be accompanied by an icon and printed in bold type or in italic type.

These blocks are notes, cautions, and warnings, and they are used as follows:

NOTE: A NOTE indicates important information that helps you make better use of your computer system.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the

problem.

WARNING: A WARNING indicates the potential for bodily harm and tells you how to avoid the problem. Some

warnings may appear in alternate formats and may be unaccompanied by an icon. In such cases, the specific

presentation of the warning is mandated by regulatory authority.

Power

The monitor should be operated only from the type of power source indicated on the label. If you are not sure

of the type of power supplied to your home, consult your dealer or local power company.

The monitor is equipped with a three-pronged grounded plug, a plug with a third (grounding) pin. This plug

will fit only into a grounded power outlet as a safety feature. If your outlet does not accommodate the three-wire

plug, have an electrician install the correct outlet, or use an adapter to ground the appliance safely. Do not defeat

the safety purpose of the grounded plug.

Unplug the unit during a lightning storm or when it will not be used for long periods of time. This will protect

the monitor from damage due to power surges.

Do not overload power strips and extension cords. Overloading can result in fire or electric shock.

To ensure satisfactory operation, use the monitor only with certified computers which have appropriate

configured receptacles marked between 100 - 240V ~, Min. 5A

The wall socket shall be installed near the equipment and shall be easily accessible.

Installation

Do not place the monitor on an unstable cart, stand, tripod, bracket, or table. If the monitor falls, it can injure a

person and cause serious damage to this product. Use only a cart, stand, tripod, bracket, or table recommended by

the manufacturer or sold with this product. Follow the manufacturer’s instructions when installing the product and

use mounting accessories recommended by the manufacturer. A product and cart combination should be moved

with care.

Never push any object into the slot on the monitor cabinet. It could damage circuit parts causing a fire or

electric shock. Never spill liquids on the monitor.

Do not place the front of the product on the floor.

If you mount the monitor on a wall or shelf, use a mounting kit approved by the manufacturer and follow the kit

instructions.

Leave some space around the monitor as shown below. Otherwise, air-circulation may be inadequate hence

overheating may cause a fire or damage to the monitor.

See below the recommended ventilation areas around the monitor when the monitor is installed on the stand:

Cleaning

Clean the cabinet regularly with cloth. You can use soft-detergent to wipe out the stain, instead of

strong-detergent which will cauterize the product cabinet.

When cleaning, make sure no detergent is leaked into the product. The cleaning cloth should not be too rough

as it will scratch the screen surface.

Please disconnect the power cord before cleaning the product.

Other

If the product is emitting a strange smell, sound or smoke, disconnect the power plug IMMEDIATELY and

contact a Service Center.

Make sure that the ventilating openings are not blocked by a table or curtain.

Do not engage the LCD monitor in severe vibration or high impact conditions during operation.

Do not knock or drop the monitor during operation or transportation.

Setup

Contents of Box

check with the local dealer or AOC branch office for confirmation.

Monitor

Power Cable

HDMI Cable

Not all signal cables (VGA, DVI,MHL

and HDMI cables) will be provided for all countries and regions. Please

CD Manual Base

Analog Cable

MHL Cable

Audio Cable

CableDVI

DPCable

Setup Stand & Base

Please setup or remove the base following the steps as below.

Setup:

Remove:

Adjusting Viewing Angle

For optimal viewing it is recommended to look at the full face of the monitor, then adjust the monitor's angle to your

own preference.

Hold the stand so you will not topple the monitor when you change the monitor's angle.

You are able to adjust the monitor's angle from -5° to 23°.

NOTE:

Do not touch the LCD screen when you change the angle. It may cause damage or break the LCD screen.

-5° 23°

Connecting the Monitor

Cable Connections In Back of Monitor and Computer:

1. Power

. HDMI1/MHL port

To protect equipment, always turn off the PC and LCD monitor before connecting.

1 Connect the power cable to the AC port on the back of the monitor.

2 Connect one end of the 15-pin D-Sub/HDMI /MHL/DP port to the back of the monitor and connect the other end

to the computer's D-Sub/HDMI / mobile MHL/DP port.

3 Turn on your monitor and computer.

If your monitor displays an image, installation is complete. If it does not display an image, please refer

Troubleshooting.

4. D-Sub port

Audio port

Earphone

. HDMI2 port

7. DP port

I2269VWM /I2369VM/I2769VM

Connecting the Monitor

Cable Connections In Back of Monitor and Computer:

1. Power

3. DVI port

To protect equipment, always turn off the PC and LCD monitor before connecting.

1 Connect the power cable to the AC port on the back of the monitor.

2 Connect one end of the 15-pin D-Sub/DVI port to the back of the monitor and connect the other end to the

computer's D-Sub/DVI.

3 Turn on your monitor and computer.

If your monitor displays an image, installation is complete. If it does not display an image, please refer

Troubleshooting.

2. D-Sub port

21 3

DVI

I2269VW/I2369V /I2769V

Windows 8

For Windows 8:

1. Right click and click All apps at the bottom-right of the screen.

2. Set the “view by” to “Category”.

3. Click Appearance and Personalization.



Adjusting

Setting Optimal Resolution

4. Click DISPLAY.

5. Set the resolution SLIDE-BAR to 1920x1080 or 2560x1080.

Windows Vista

For Windows Vista:

1 Click START.

2 Click CONTROL PANEL.

3 Click Appearance and Personalization.

4 Click Personalization

5 Click Display Settings.

6 Set the resolution SLIDE-BAR to

Optimal preset resolution .

Windows XP

For Windows XP:

1 Click START.

2 Click SETTINGS.

3 Click CONTROL PANEL.

4 Click Appearance and Themes.

5 Double click DISPLAY.

6 Click SETTINGS.

7 Set the resolution SLIDE-BAR to

Windows ME/2000

For Windows ME/2000:

1 Click START.

2 Click SETTINGS.

3 Click CONTROL PANEL.

4 Double click DISPLAY.

5 Click SETTINGS.

6 Set the resolution SLIDE-BAR to

Optimal preset resolution

Hotkeys

1234 5

Volume/ >

Source/Auto/Exit

4 Menu/Enter

5 Power

Power

Clear Vision/

Press the Power button to turn on/off the monitor.

Volume />

When there is no OSD, press Volume adjust volume.

Auto / Exit / Source hot key

When there is no OSD, press Auto/Source button continuously about 2 second to do auto configure.

When the OSD is closed, press Source button will be Source hot key function. Press Source button continuously to

select the input source showed in the message bar, press Menu/Enter button to change to the source selected.

Source/Auto/Exit

4 Menu/Enter

5 Power

Clear Vision/

4:3 or wide /

Menu/Enter

Press to display the OSD or confirm the selection.

4:3 or wide image ratio /

When there is no OSD, press hotkey continuously to change 4:3 or wide image ratio. (If the product screen size

is 4:3 or input signal resolution is wide format, the hot key is disable to adjust. )

I2269VWM /I2369VM/I2769VMI2269VW/I2369V/I2769V

Clear Vision/

1. When there is no OSD, Press the “ ” button to activate

Clear Vision

2. Use the “ ” or “ “buttons to select between weak,

medium, strong,

or off settings.

Default setting is

always “off”

Clear Vision function will provides the best image

viewing experience by converting low resolution and

blurry images into

clear and vivid images.

Press and hold “ < ” button for 5 seconds ,the vertical line

will display while no vertical line in screen; Press and hold

“

< ”

button for 5 seconds ,the vertical line will disappear while

the

vertical

line

moving

screen;

Press

the

“<”

Button

turn

the

monitor

clear

vision

Off /

Strong / Medium / Weak, the left

vertical

line

will

the

effect

demo

and

right

vertical line

will

clear vision off ;

When display picture in screen will be

more obviously.

1. "MHL" (Mobile High-Definition Link)

Using "MHL(Mobile High-Definition Link)"

z To use the MHL function, you need an MHL-certified mobile device. You can check if your mobile device is MHL

certified on the device manufacturer's website. To find a list of MHL-certified devices, visit the official MHL website

(http://www.mhlconsortium.org).

z To use the MHL function, the latest version of software must be installed on the mobile device.

z On some mobile devices, the MHL function may not be available depending on the device's performance or

functionality.

z Since the display size of the product is larger than those of mobile devices, the picture quality may degrade.

z This product is officially MHL-certified. If you encounter any problem when using the MHL function, please contact the

manufacturer of the mobile device.

z The picture quality may degrade when content (imported from the mobile device) with a low

Resolution is played on the product.

1. Connect the micro USB port on the mobile device to the [HDMI 1 / MHL] port on the product using the MHL cable.

z When the MHL cable is used, [HDMI 1/ MHL] is the only port on this monitor that supports the MHL function.

z Mobile device must be purchased separately.

and switch to HDMI 1/MHL to activate MHL mode.

Remark: The indicated time "3 sec later" may vary depending on the mobile device.

Using "MHL"

When the mobile device is not connected or does not support MHL

This feature allows you to enjoy videos and photos (imported from a connected mobile device that supports MHL) on the

screen of the product.

z If MHL mode is not activated, check the connection of the mobile device.

2. Press the source button

3. After about 3 seconds, the MHL screen will be displayed if MHL mode is active.

z If MHL mode is not activated, check if the mobile device supports MHL.

z If MHL mode is not activated even though the mobile device supports MHL, update the firmware

of the mobile device to the latest version.

OSD Setting

Basic and simple instruction on the control keys.

1) Press the MENU-button to activate the OSD window.

2) Press or to navigate through the functions. Once the desired function is highlighted, press the

MENU-button to activate it . press or to navigate through the sub-menu functions. Once the desired

function is highlighted, press MENU-button to activate it.

3) Press or to change the settings of the selected function. Press AUTO to exit. If you want to adjust any

other function, repeat steps 2-3.

4) OSD Lock Function: To lock the OSD, press and hold the MENU button while the monitor is off and then press

power button to turn the monitor on. To un-lock the OSD - press and hold the MENU button while the monitor

is off and then press power button to turn the monitor on.

Notes:

1) If the product has only one signal input, the item of "Input Select" is disable to adjust.

2) If the product screen size is 4:3 or input signal resolution is wide format, the item of "Image Ratio" is disable to

adjust.

3) of non-standard ECO, DCR , DCB, Picture Boost is activated the other three of

One functions are turned off

accordingly.

< >



Luminance

1. Press MENU (Menu) to display menu.

2. Press or to select (Luminance), and press MENU to enter.

3. Press or to select submenu, and press MENU to enter.

< >



4. Press or to adjust.

5. Press AUTO to exit.

Brightness 0-100 Backlight Adjustment

Contrast 0-100 Contrast from Digital-register.

Eco mode

Standard Standard Mode

Text Text Mode

Internet Internet Mode

Game Game Mode

Movie Movie Mode

Sports Sports Mode

Gamma

Gamma1 Adjust to Gamma1

Gamma2 Adjust to Gamma 2

Gamma3 Adjust to Gamma 3

DCR

Off

Disable dynamic contrast ratio

Enable dynamic contrast ratio

<>

Overdrive

DPS

djust the response time

Weak

Medium

Strong

O ff

Off

Dynamic Power saving

I2269 /I2369VM

VWM I2769VM

I2269VW/I2369V /I2769V

Brightness 0-100 Backlight Adjustment

Contrast 0-100 Contrast from Digital-register.

Eco mode

Standard Standard Mode

Text Text Mode

Internet Internet Mode

Game Game Mode

Movie Movie Mode

Sports Sports Mode

Gamma

Gamma1 Adjust to Gamma1

Gamma2 Adjust to Gamma 2

Gamma3 Adjust to Gamma 3

DCR

Disable dynamic contrast ratio

Enable dynamic contrast ratio

Off

Image Setup

1. Press MENU (Menu) to display menu.

2. Press or to select (Image Setup), and press MENU to enter.

3. Press or to select submenu, and press MENU to enter.

<>

< > 

4. Press or to adjust.

5. Press AUTO to exit.

Clock 0-100 Adjust picture Clock to reduce Vertical-Line noise.

Phase 0-100 Adjust Picture Phase to reduce Horizontal-Line noise

Sharpness 0-100 Adjust picture sharpness

H.Position 0-100 Adjust the horizontal position of the picture.

V.Position 0-100 Adjust the vertical position of the picture.

<>

Color Setup

1. Press MENU (Menu) to display menu.

2. Press or to select (Color Setup), and press MENU to enter.

3. Press or to select submenu, and press MENU to enter.

<>

4. Press or to adjust.

5. Press AUTO to exit.

Color setup.

Warm Recall Warm Color Temperature from EEPROM.

Normal Recall Normal Color Temperature from EEPROM.

Cool Recall Cool Color Temperature from EEPROM.

sRGB Recall SRGB Color Temperature from EEPROM.

User

Red Red Gain from Digital-register

Green Green Gain Digital-register.

Blue Blue Gain from Digital-register

DCB Mode

Full Enhance on or off Disable or Enable Full Enhance Mode

Nature Skin on or off Disable or Enable Nature Skin Mode

Green Field on or off Disable or Enable Green Field Mode

Sky-blue on or off Disable or Enable Sky-blue Mode

AutoDetect on or off Disable or Enable AutoDetect Mode

DCB Demo On or off Disable or Enable Demo

< > 

Picture Boost

1. Press MENU (Menu) to display menu.

2. Press or to select (Picture Boost), and press MENU to enter.

3. Press or to select submenu, and press MENU to enter.

<>

< > 

4. Press or to adjust.

5. Press AUTO to exit.

Frame Size 14-100 Adjust Frame Size

Brightness 0-100 Adjust Frame Brightness

Contrast 0-100 Adjust Frame Contrast

H. position 0-100 Adjust Frame horizontal Position

V.position 0-100 Adjust Frame vertical Position

Bright Frame on or off Disable or Enable Bright Frame

< > 

OSD Setup

1. Press MENU (Menu) to display menu.

2. Press or to select (OSD Setup), and press MENU to enter.

3. Press or to select submenu, and press MENU to enter.

< > 

<>

4. Press or to adjust.

5. Press AUTO to exit.

H.Position 0-100 Adjust the horizontal position of OSD

V.Position 0-100 Adjust the vertical position of OSD

Timeout 5-120 Adjust the OSD Timeout

Transparence 0-100 Adjust the transparence of OSD

Language Select the OSD language

Break Reminder

< > 

Off

Break reminder if the user continuously work for more

than1hrs

Extra

1. Press MENU (Menu) to display menu.

2. Press or to select (Extra), and press MENU to enter.

3. Press or to select submenu, and press MENU to enter.

< > 

4. Press or to adjust.

5. Press AUTO to exit.

< > 

Input Select

Auto Select to Auto Detect input signal

Select Signal Source as Input

Select Source as Input

Auto Config yes or no Auto adjust the picture to default

Image Ratio wide or 4:3 Select wide or 4:3 format for display

DDC-CI yes or no Turn ON/OFF DDC-CI Support

Off Timer 0~24hours Select timing to turn off the monitor.

Information

Show the information of the main image and

sub-image source

MHL

Select Source as Input

D-SUB

HDMI2

D-SUB

HDMI2

HDMI1/ MHL

HDMI /

Input Select

Auto Select to Auto Detect input signal

Select Signal Source as Input

Select Source as Input

Auto Config yes or no Auto adjust the picture to default

Image Ratio wide or 4:3 Select wide or 4:3 format for display

DDC-CI yes or no Turn ON/OFF DDC-CI Support

Off Timer 0~24hours Select timing to turn off the monitor.

Information Show the information of the main image

and

sub-image source

D-SUB

Reset Reset the menu to default

yes or no

DVI

I2269VWM /I2369VM/I2769VM

I2269VW/I2369V /I2769V

Reset Reset the menu to default

yes or no

Exit

1. Press MENU (Menu) to display menu.

2. Press or to select (Exit), and press MENU or

AUTO to exit.

<>

Exit Exit the main OSD

LED Indicator

Status LED Color

Full Power Mode Green

Active-off Mode orange

Driver

Monitor Driver

Windows 8

1. Start Windows® 8

2. Right click and click All apps at the bottom-right of the screen.

3. Set the “View by” to “Large icons” or “Small icons”.

4. Click on the “Display” icon.

5. Click on the “Change display settings” button.

6. Click the “Advanced Settings” button.

7. Click the “Monitor” tab and then click the “Properties” button.

8. Click the “Driver” tab.

9. Open the “Update Driver Software-Generic PnP Monitor” window by clicking on “Update Driver... “ and

then click the "Browse my computer for driver software" button.

10. Select "Let me pick from a list of device drivers on my computer".

11. Click the “Have Disk” button. Click on the “Browse” button and navigate to the following directory:

X:\Driver\module name (where X is the drive letter designator for the CD-ROM drive).

12. Select the "xxx.inf" file and click the “Open” button. Click the “OK” button.

13. Select your monitor model and click the “Next” button. The files will be copied from the CD to your hard disk

drive.

14. Close all open windows and remove the CD.

15. Restart the system. The system will automatically select the maximum refresh rate and corresponding Color

Matching Profiles.

Windows 7

1. Start Windows® 7

2. Click on the 'Start' button and then click on 'Control Panel'.

3. Click on the “Display” icon.

4. Click on the “Change display settings” button.

5. Click the “Advanced Settings” button.

6. Click the “Monitor” tab and then click the “Properties” button.

7. Click the “Driver” tab.

8. Open the "Update Driver Software-Generic PnP Monitor" window by clicking on “Update Driver... “ and

then click the "Browse my computer for driver software" button.

9. Select "Let me pick from a list of device drivers on my computer".

10. Click the “Have Disk” button. Click on the “Browse” button and navigate to the following directory:

X:\Driver\module name (where X is the drive letter designator for the CD-ROM drive).

11. Select the "xxx.inf" file and click the “Open” button. Click the “OK” button.

12. Select your monitor model and click the “Next” button. The files will be copied from the CD to your hard disk

drive.

13. Close all open windows and remove the CD.

14. Restart the system. The system will automatically select the maximum refresh rate and corresponding Color

Matching Profiles.

Windows Vista

1. Click "Start " and "Control Panel". Then, double-click on "Appearance and Personalization".

2. Click "Personalization" and then "Display Settings".

3. Click "Advanced Settings...".

4. Click "Properties" in the "Monitor" tab. If the "Properties" button is deactivated, it means the configuration for your

monitor is completed. The monitor can be used as is.

If the message "Windows needs..." is displayed, as shown in the figure below, click "Continue".

5. Click "Update Driver..." in the "Driver" tab.

6. Check the "Browse my computer for driver software" checkbox and click "Let me pick from a list of device drivers

on my computer".

7. Click on the 'Have disk...' button, then click on the 'Browse...' button and then select the appropriate drive

F:\Driver (CD-ROM Drive).

8. Select your monitor model and click on the 'Next' button.

9. Click "Close" → "Close" → "OK" → "OK" on the following screens displayed in sequence.

Windows XP

1. Start Windows® XP

2. Click on the 'Start' button and then click on 'Control Panel'.

3. Select and click on the category ‘Appearance and Themes’

4. Click on the 'Display' Item.

5. Select the 'Settings' tab then click on the 'Advanced' button.

6. Select 'Monitor' tab

- If the 'Properties' button is inactive, it means your monitor is properly configured. Please stop installation.

- If the 'Properties' button is active, click on 'Properties' button.

Please follow the steps below.

7. Click on the 'Driver' tab and then click on 'Update Driver...' button.

8. Select the 'Install from a list or specific location [advanced]' radio button and then click on the 'Next' button.

9. Select the 'Don't Search. I will choose the driver to install' radio button. Then click on the 'Next' button.

10. Click on the 'Have disk...' button, then click on the 'Browse...' button and then select the appropriate drive F:

(CD-ROM Drive).

11. Click on the 'Open' button, then click the 'OK' button.

12. Select your monitor model and click on the 'Next' button.

- If you can see the 'has not passed Windows® Logo testing to verify its compatibility with Windows® XP' message,

please click on the 'Continue Anyway' button.

13. Click on the 'Finish' button then the 'Close' button.

14. Click on the 'OK' button and then the 'OK' button again to close the Display Properties dialog box.

Windows 2000

1. Start Windows® 2000

2. Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'.

3. Double click on the 'Display' Icon.

4. Select the 'Settings' tab then click on 'Advanced...'.

5. Select 'Monitor'

- If the 'Properties' button is inactive, it means your monitor is properly configured. Please stop installation.

- If the 'Properties' button is active. Click on 'Properties' button. Please follow the steps given below.

6. Click on 'Driver' and then click on 'Update Driver...' then click on the 'Next' button.

7. Select 'Display a list of the known drivers for this device so that I can choose a specific driver', then click on

'Next' and then click on 'Have disk...'.

8. Click on the 'Browse...' button then select the appropriate drive F: ( CD-ROM Drive).

9. Click on the 'Open' button, then click on the 'OK' button.

10. Select your monitor model and click on the 'Next' button.

11. Click on the 'Finish' button then the 'Close' button.

If you can see the 'Digital Signature Not Found' window, click on the 'Yes' button.

Windows ME

1. Start Windows® Me

2. Click on the 'Start' button, point to 'Settings', and then click on 'Control Panel'.

3. Double click on the 'Display' Icon.

4. Select the 'Settings' tab then click on 'Advanced...'.

5. Select the 'Monitor' button, then click on 'Change...' button.

6. Select 'Specify the location of the driver(Advanced)' and click on the 'Next' button.

7. Select 'Display a list of all the drivers in a specific location, so you can choose the driver you want', then click

on 'Next' and then click on 'Have Disk...'.

8. Click on the 'Browse...' button, select the appropriate drive F: ( CD-ROM Drive) then click on the 'OK' button.

9. Click on the 'OK' button, select your monitor model and click on the 'Next' button.

10. Click on 'Finish' button then the 'Close' button.

i-Menu

Welcome to “i-Menu” software by AOC. i-Menu makes it easy to adjust your monitor display setting by using on

screen menus instead of the OSD button on the monitor. To complete installation, please follow the installation

guide.

e-Saver

Welcome to use AOC e-Saver monitor power management software! The AOC e-Saver features Smart Shutdown

functions for your monitors, allows your monitor to timely shutdown when PC unit is at any status (On, Off, Sleep or

Screen Saver); the actual shutdown time depends on your preferences (see example below).

Please click on "driver/e-Saver/setup.exe" to start installing the e-Saver software, follow the install wizard to

complete software installation.

Under each of the four PC status, you may choose from the pull-down menu the desired time (in minutes) for your

monitor to automatically shutdown. The example above illustrated:

1) The monitor will never shutdown when the PC is powered on.

2) The monitor will automatically shutdown 5 minutes after the PC is powered off.

3) The monitor will automatically shutdown 10 minutes after the PC is in sleep/stand-by mode.

4) The monitor will automatically shutdown 20 minutes after the screen saver appears.

You can click “RESET” to set the e-Saver to its default settings like below.

Screen+

Welcome to "Screen+" software by AOC, Screen+ software is a desktop screen splitting tool, it splits the desktop

into different panes, each pane displays a different window. You only need to drag the window to a corresponding

pane, when you want to access it. It supports multiple monitor display to make your task easier. Please follow the

installation software to install it.

Troubleshoot

Problem & Question Possible Solutions

Power LED Is Not ON Make sure the power button is ON and the Power Cord is properly connected

to a grounded power outlet and to the monitor.

No images on the screen

Is the power cord connected properly?

Check the power cord connection and power supply.

Is the cable connected correctly?

(Connected using the D-sub cable)

Check the DB-15 cable connection.

(Connected using the DVI cable)

Check the DVI cable connection.

* DVI input is not available on every model.

If the power is on, reboot the computer to see the initial screen (the login

screen), which can be seen.

If the initial screen (the login screen) appears, boot the computer in the

applicable mode (the safe mode for Windows ME/XP/2000) and then change

the frequency of the video card.

(Refer to the Setting the Optimal Resolution)

If the initial screen (the login screen) does not appear, contact the Service

Center or your dealer.

Can you see "Input Not Supported" on the screen?

You can see this message when the signal from the video card exceeds the

maximum resolution and frequency that the monitor can handle properly.

Adjust the maximum resolution and frequency that the monitor can handle

properly.

Make sure the AOC Monitor Drivers are installed.

Picture Is Fuzzy & Has

Ghosting Shadowing Problem

Adjust the Contrast and Brightness Controls.

Press to auto adjust.

Make sure you are not using an extension cable or switch box. We

recommend plugging the monitor directly to the video card output connector

on the back .

Picture Bounces, Flickers Or

Wave Pattern Appears In The

Picture

Move electrical devices that may cause electrical interference as far away

from the monitor as possible.

Use the maximum refresh rate your monitor is capable of at the resolution

your are using.

Monitor Is Stuck In Active

Off-Mode"

The Computer Power Switch should be in the ON position.

The Computer Video Card should be snugly fitted in its slot.

Make sure the monitor's video cable is properly connected to the computer.

Inspect the monitor's video cable and make sure no pin is bent.

Make sure your computer is operational by hitting the CAPS LOCK key on

the keyboard while observing the CAPS LOCK LED. The LED should either

turn ON or OFF after hitting the CAPS LOCK key.

Missing one of the primary

colors (RED, GREEN, or

BLUE)

Inspect the monitor's video cable and make sure that no pin is damaged.

Make sure the monitor's video cable is properly connected to the computer.

Screen image is not centered

or sized properly Adjust H-Position and V-Position or press hot-key (AUTO).

Picture has color defects

(white does not look white) Adjust RGB color or select desired color temperature.

Horizontal or vertical

disturbances on the screen

Use Windows 95/98/2000/ME/XP shut-down mode Adjust CLOCK and

FOCUS.

Press to auto-adjust.

Specification

General Specification

I2269VWM

Panel

Model name I2269VWM

Driving system TFT Color LCD

Viewable Image Size 546.20mm Diagonal

Pixel pitch

Video R, G, B Analog lnterface ,HDMI ,MHL,DP

Separate Sync. H/V TTL

Display Color 16.7M Colors

Dot Clock 170MHz

Resolution

Horizontal scan range 30kHz to 83kHz

Horizontal scan Size(Maximum) 476.06mm

Vertical scan range 50Hz to 76Hz

Vertical scan Size(Maximum) 267.79mm

Optimal preset resolution 1920×1080@60Hz

Plug & Play VESA DDC2B/C1

Input Connector VGA,HDMI, DP

Input Video Signal Analog: 0.7Vp-p(standard),75 OHM,Positive,HDMI,MHL,DP

Power Source 100-240V~, 50/60Hz

Power Consumption Active<30W(Typical)

Standby < 0.5 W

Off timer 0-24 hrs

Physical

Characteristics

Connector Type VGA, HDMI, DP

Signal Cable Type Detachable

Dimensions & Weight:

Height (with base) 379.4mm

Width 498.3mm

Depth 189.2mm

Weight (monitor only) 3.55kg

0.08265*RGB(H)mm x 0.24795 (V)mm

Environmental Temperature:

Operating 0° to 40°

Non-Operating -25°to 55°

Humidity:

Operating 10% to 85% (non-condensing)

Non-Operating 5% to 93% (non-condensing)

ltitude:

Operating

Non-Operating 0~ 12192m (0~ 40000 ft )

0~ 000m (0~ 6 ft )5 1 404

I2269VW

Panel

Model name I2269VW

Driving system TFT Color LCD

Viewable Image Size 546.20mm Diagonal

Pixel pitch

Video R, G, B Analog lnterface ,DVI

Separate Sync. H/V TTL

Display Color 16.7M Colors

Dot Clock 170MHz

Resolution

Horizontal scan range 30kHz to 83kHz

Horizontal scan Size(Maximum) 476.06mm

Vertical scan range 50Hz to 76Hz

Vertical scan Size(Maximum) 267.79mm

Optimal preset resolution 1920×1080@60Hz

Plug & Play VESA DDC2B/C1

Input Connector VGA, DVI

Input Video Signal Analog: 0.7Vp-p(standard),75 OHM,Positive,DVI

Power Source 100-240V~, 50/60Hz

Power Consumption Active<25W(Typical)

Standby < 0.5 W

Off timer 0-24 hrs

Physical

Characteristics

Connector Type VGA, DVI

Signal Cable Type Detachable

Dimensions & Weight:

Height (with base) 379.4mm

Width 498.3mm

Depth 189.2mm

Weight (monitor only) 3.45kg

0.08265*RGB(H)mm x 0.24795 (V)mm

Environmental Temperature:

Operating 0° to 40°

Non-Operating -25°to 55°

Humidity:

Operating 10% to 85% (non-condensing)

Non-Operating 5% to 93% (non-condensing)

Altitude:

Operating

Non-Operating 0~ 12192m (0~ 40000 ft )

0~ 000m (0~ 6 ft )5 1 404

I2369V

Panel

Model name I2369V

Driving system TFT Color LCD

Viewable Image Size 584.2mm Diagonal

Pixel pitch

Video R, G, B Analog lnterface ,DVI

Separate Sync. H/V TTL

Display Color 16.7M Colors

Dot Clock 170MHz

Resolution

Horizontal scan range 30kHz to 83kHz

Horizontal scan Size(Maximum) 509.18mm

Vertical scan range 50Hz to 76Hz

Vertical scan Size(Maximum) 286.42mm

Optimal preset resolution 1920×1080@60Hz

Plug & Play VESA DDC2B/C1

Input Connector VGA,DVI

Input Video Signal Analog: 0.7Vp-p(standard),75 OHM,Positive,DVI

Power Source 100-240V~, 50/60Hz

Power Consumption Active<30W(Typical)

Standby < 0.5 W

Off timer 0-24 hrs

Physical

Characteristics

Connector Type VGA, DVI

Signal Cable Type Detachable

Dimensions & Weight:

Height (with base) 398mm

Width 531.4mm

Depth 204mm

Weight (monitor only) 3.75kg

0.0884*RGB(H)mm x 0.2652 (V)mm

Environmental Temperature:

Operating 0° to 40°

Non-Operating -25°to 55°

Humidity:

Operating 10% to 85% (non-condensing)

Non-Operating 5% to 93% (non-condensing)

ltitude:

Operating

Non-Operating 0~ 12192m (0~ 40000 ft )

0~ 000m (0~ 6ft )5 1 404

Panel

Model name I2369VM

Driving system TFT Color LCD

Viewable Image Size 584.20mm Diagonal

Pixel pitch

Video R, G, B Analog lnterface ,HDMI ,MHL,DP

Separate Sync. H/V TTL

Display Color 16.7M Colors

Dot Clock 170MHz

Resolution

Horizontal scan range 30kHz to 83kHz

Horizontal scan Size(Maximum) 509.18mm

Vertical scan range 50Hz to 76Hz

Vertical scan Size(Maximum) 286.42mm

Optimal preset resolution 1920×1080@60Hz

Plug & Play VESA DDC2B/C1

Input Connector VGA,HDMI, DP

Input Video Signal Analog: 0.7Vp-p(standard),75 OHM,Positive,HDMI,MHL,DP

Power Source 100-240V~, 50/60Hz

Power Consumption Active<35W(Typical)

Standby < 0.5 W

Off timer 0-24 hrs

Physical

Characteristics

Connector Type VGA, HDMI, DP

Signal Cable Type Detachable

Dimensions & Weight:

Height (with base) 398mm

Width 531.4mm

Depth 204mm

Weight (monitor only) 3.80kg

Environmental Temperature:

0.0884*RGB(H)mm x 0.2652 (V)mm

Operating 0° to 40°

Non-Operating -25°to 55°

Humidity:

Operating 10% to 85% (non-condensing)

Non-Operating 5% to 93% (non-condensing)

Altitude:

Operating

Non-Operating 0~ 12192m (0~ 40000 ft )

0~ 000m (0~ 6 ft )5 1 404

I2369VM

I2769V

Panel

Model name I2769V

Driving system TFT Color LCD

Viewable Image Size 686mm Diagonal

Pixel pitch

Video R, G, B Analog lnterface ,DVI

Separate Sync. H/V TTL

Display Color 16.7M Colors

Dot Clock 170MHz

Resolution

Horizontal scan range 30kHz to 83kHz

Horizontal scan Size(Maximum) 597.888mm

Vertical scan range 50Hz to 76Hz

336.312mm

Vertical scan Size(Maximum)

Optimal preset resolution 1920×1080@60Hz

Plug & Play VESA DDC2B/C1

Input Connector VGA,DVI

Input Video Signal Analog: 0.7Vp-p(standard),75 OHM,Positive,DVI

Power Source 100-240V~, 50/60Hz

Power Consumption Active<30W(Typical)

Standby < 0.5 W

Off timer 0-24 hrs

Physical

Characteristics

Connector Type VGA, DVI

Signal Cable Type Detachable

Dimensions & Weight:

Height (with base) 448.8mm

Width 621.9mm

Depth 213.2mm

Weight (monitor only) 4.90kg

0.1038*RGB(H)mm x 0.3114 (V)mm

Environmental Temperature:

Operating 0° to 40°

Non-Operating -25°to 55°

Humidity:

Operating 10% to 85% (non-condensing)

Non-Operating 5% to 93% (non-condensing)

ltitude:

Operating

Non-Operating 0~ 12192m (0~ 40000 ft )

0~ 000m (0~ 6 ft )5 1 404

Panel

Model name I2769VM

Driving system TFT Color LCD

Viewable Image Size 686mm Diagonal

Pixel pitch

Video R, G, B Analog lnterface ,HDMI,MHL,DP

Separate Sync. H/V TTL

Display Color 16.7M Colors

Dot Clock 170MHz

Resolution

Horizontal scan range 30kHz to 83kHz

Horizontal scan Size(Maximum) 597.888mm

Vertical scan range 50Hz to 76Hz

Vertical scan Size(Maximum) 336.312mm

Optimal preset resolution 1920×1080@60Hz

Plug & Play VESA DDC2B/C1

Input Connector VGA,HDMI, DP

Input Video Signal Analog: 0.7Vp-p(standard),75 OHM,Positive,HDMI,MHL,DP

Power Source 100-240V~, 50/60Hz

Power Consumption Active<35W(Typical)

Standby < 0.5 W

Off timer 0-24 hrs

Physical

Characteristics

Connector Type VGA, HDMI, DP

Signal Cable Type Detachable

Dimensions & Weight:

Height (with base) 448.8mm

Width 621.9mm

Depth 213.2mm

Weight (monitor only) 5.0kg

Environmental Temperature:

0.1038*RGB(H)mm x 0.3114 (V)mm

Operating 0° to 40°

Non-Operating -25°to 55°

Humidity:

Operating 10% to 85% (non-condensing)

Non-Operating 5% to 93% (non-condensing)

Altitude:

Operating

Non-Operating 0~ 12192m (0~ 40000 ft )

I2769VM

0~ 000m (0~ 6 ft )5 1 404

Preset Display Modes

STAND Resolution HORIZONTAL

FREQUENCY(kHZ)

VERTICAL

FREQUENCY(Hz)

VGA

640x480@60Hz 31.469 59.940

640x480@72Hz 37.861 72.809

640x480@75Hz 37.500 75.00

SVGA

800x600@56Hz 35.156 56.250

800x600@60Hz 37.879 60.317

800x600@72Hz 48.077 72.188

800x600@75Hz 46.875 75.000

XGA

1024x768@60Hz 48.363 60.004

1024x768@70Hz 56.476 70.069

1024x768@75Hz 60.023 75.029

SXGA 1280x1024@60Hz 63.981 60.020

1280x1024@75Hz 79.976 75.025

WXGA+ 1440x900@60Hz 55.935 59.887

WSXGA 1680x1050@60Hz 65.290 59.954

HD 1920x1080@60Hz 67.500 60.000

*** 1280x960@60HZ 60.000 60.000

IBM

MODE

DOS

640x350@70Hz 31.469 70.087

720x400@70Hz 31.469 70.087

MAC MODE

VGA 640x480@67Hz 35.000 66.667

MAC MODE

SVGA 832x624@75Hz 49.725 74.551

MAC MODE

GA 1024x768@75Hz 60.241 74.927

Pin Assignments

Pin Number 15-Pin Side of the Signal Cable

1 Video-Red

2 Video-Green

3 Video-Blue

4 N.C.

5 Detect Cable

6 GND-R

7 GND-G

8 GND-B

9 +5V

10 Ground

11 N.C.

12 DDC-Serial data

13 H-sync

14 V-sync

15 DDC-Serial clock

MHL

HDMI



FormatResolutionVerticalfrequency

480p640x48060Hz

480p720x48060Hz

576p720x57650Hz

720p1280x72050Hz,60Hz

1080i1920x108050Hz,60Hz

1080p1920x108050Hz,60Hz

Format Resolution Type Vertical frequency

480p 640 x 480 SD 60Hz

480p 720 x 480 SD 60Hz

576p 720 x 576 SD 50Hz

720p 1280 x 720 HD 50Hz , 60Hz

1080i 1920 x 1080 HD 50Hz , 60Hz

1080p 1920 x 1080 HD 30Hz

Pin No. Signal Name Pin No. Signal Name Pin No. Signal Name

1 TMDS Data 2+ 9 TMDS Data 0 17 DDC/CEC Ground

2 TMDS Data 2 Shield 10 TMDS Clock + 18 +5V Power

3 TMDS Data 2 11 TMDS Clock Shield 19 Hot Plug Detect

4 TMDS Data 1+ 12 TMDS Clock

5 TMDS Data 1Shield 13 CEC

6 TMDS Data 1 14 Reserved (N.C. on

device

7 TMDS Data 0+ 15 SCL

8 TMDS Data 0 Shield 16 SDA



Plug and Play

Plug & Play DDC2B Feature

This monitor is equipped with VESA DDC2B capabilities according to the VESA DDC STANDARD. It allows the

monitor to inform the host system of its identity and, depending on the level of DDC used, communicate additional

information about its display capabilities.

The DDC2B is a bi-directional data channel based on the I2C protocol. The host can request EDID information over

the DDC2B channel.

Pin Number

24-Pin Color Display Signal

Cable

Pin Number

24-Pin Color Display Signal

Cable

TMDS data 2－

TMDS data 3＋

TMDS data 2＋

＋5V Power

TMDS data 2/4 Shield

Ground (for+5V)

TMDS data 4－

Hot Plug Detect

TMDS data 4＋

TMDS data 0－

DDC Clock

TMDS data 0＋

DDC Data

TMDS data 0/5 Shield

N.C.

TMDS data 5－

TMDS data 1－

TMDS data 5＋

TMDS data 1＋

TMDS Clock Shield

TMDS data 1/3 Shield

TMDS Clock +

TMDS data 3－

TMDS Clock －

Regulation

FCC Notice

FCC Class B Radio Frequency Interference Statement

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to

Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference

in a residential installation. This equipment generates, uses and can radiate radio frequency energy, and if not

installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does

cause harmful interference to radio or television reception, which can be determined by turning the equipment off

and on, the user is encouraged to try to correct the interference by one or more of the following measures:

Reorient or relocate the receiving antenna.

Increase the separation between the equipment and receiver.

Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

Consult the dealer or an experienced radio/TV technician for help.

NOTICE :

The changes or modifications not expressly approved by the party responsible for compliance could void the user's

authority to operate the equipment.

Shielded interface cables and AC power cord, if any, must be used in order to comply with the emission limits.

The manufacturer is not responsible for any radio or TV interference caused by unauthorized modification to this

equipment. It is the responsibilities of the user to correct such interference. It is the responsibility of the user to

correct such interference. 

T h is p rod u ct is in conformity w ith th e follow ing s tand ard s

• EN60950-1:2006 and A11+A1 (Safety requirement of Information Technology Equipment).

• EN 55022:2006+A1: 2007 (Radio Disturbance requirement of Information Technology Equipment).

• EN55024:1998+A1:2001+A2:2003 (Immunity requirement of Information Technology Equipment).

• EN 61000-3-2:2006+A1: 2009+A2: 2009 (Harmonic current emissions).

• EN 61000-3-3:2008 (Voltage fluctuations & flicker) following provisions of directives applicable.

• 2006/95/EC (Low Voltage Directive).

• 2004/108/EC (EMC Directive).

• 2005/32/EC (EuP Directive, EC No. 1275/2008 mplementing Directive for Standby and Off mode

power consumption) and is produced by a manufacturing organization on ISO9000 level.

CE Declaration of Conformity

WARNING: (FOR FCC CERTIFIED MODELS)

WEEE Declaration

Disposal of Waste Equipment by Users in Private Household in the European Union.

This symbol on the product or on its packaging indicates that this product must not be disposed of with your other

household waste.Instead, it is your responsibility to dispose of your waste equipment by handing it over to a

designated collection point for the recycling of waste electrical and electronic equipment.The separate collection

and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure

that it is recycled in a manner that protects human health and the environment. For more information about where

you can drop off your waste equipment for recycling, please contact your local city office, your household waste

disposal service or the shop where you purchased the product .

WEEE/E-Waste declaration for India

This symbol on the product or on its packaging indicates that this product must not be disposed of with your other

household waste.Instead, it is your responsibility to dispose of your waste equipment by handing it over to a

designated collection point for the recycling of waste electrical and electronic equipment.The separate collection

and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure

that it is recycled in a manner that protects human health and the environment. For more information about where

you can drop off your waste equipment for recycling in India, please visit the below web link.

www.aocindia.com/ewaste.php

Service

EU WARRANTY FOR AOC MONITORS

LIMITED THREE-YEAR WARRANTY*

For AOC LCD Monitors sold within Europe, AOC International (Europe) B.V. warrants this product to be free

from defects in material and workmanship for a period of Three (3) years after the original date of consumer

purchase. During this period, AOC International (Europe) B.V. will, at its option, either repair the defective

product with new or rebuilt parts, or replace it with a new or rebuilt product at no charge except as *stated

below. In the absent of the proof of purchase, the warranty will start 3 months after the date of

manufacturing indicated on the product.

If the product appears to be defective, please contact your local dealer or refer to the service and support

section on www.aoc-europe.com for warranty instructions. Deliver the product freight pre-paid, along with

the dated proof of purchase, to the AOC Certified or Authorized Service Center under the following

condition:

• Make sure the LCD Monitor is packed in a proper carton box (AOC prefers the original carton box

to protects your monitor well enough during transport).

• Put the RMA number on the address label

• Put the RMA number on the shipping carton

AOC International (Europe) B.V. is not responsible for any damaged during transport due to improper

packing. AOC International (Europe) B.V. will pay the return shipping charges within one of the countries

specified within this warranty statement. AOC International (Europe) B.V. is not responsible for any costs

associated with the transportation of product across international borders. This includes the international

border within the European Union. If the LCD Monitor is not available for collection when the currier attends,

you will be charged a collection fee.

* This limited warranty does not cover any losses or damages that occur as a result of:

• Improper installation or maintenance

• Misuse

• Neglect

• Any cause other than ordinary commercial or industrial application

• Adjustment by non-authorized source

• Repair, modification, or installation of options or parts by anyone other than an AOC Certified or

Authorized Service Center

• Improper environments like humidity and dusts

• Damaged by violence

• Excessive or inadequate heating or air conditioning or electrical powers failures, surges, or other

irregularities

All AOC LCD Monitors are produced according to the ISO 9241-307 Class 1 pixel policy standards.

ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE LIMITED IN DURATION TO A

PERIOD OF THREE (3) YEARS FOR PARTS AND LABOR FROM THE ORIGINAL DATE OF CONSUMER

PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR IMPLIED) APPLY AFTER THIS PERIOD.

AOC INTERNATIONAL (EUROPE) B.V. OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE

SOLELY AND EXCULSIVELY AS STATED HERE. AOC INTERNATIONAL (EUROPE) B.V. LIABILITY,

WHETHER BASED ON CONTRACT, TORT, WARRANTY, STRICT LIABILITY, OR OTHER THEORY,

SHALL NOT EXCEED THE PRICE OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE

BASIS OF THE CLAIM. IN NO EVENT SHALL AOC INTERNATIONAL (EUROPE) B.V. BE LIABLE FOR

ANY LOSS OF PROFITS, LOSS OF USE OR FACILITIES OR EQUIPMENT, OR OTHER INDIRECT,

INCIDENTAL, OR CONSEQUENTIAL DAMAGE. SOME STATES DO NOT ALLOW THE EXCLUSION OR

LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION MAY

NOT APPLY TO YOU. ALTHOUGH THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS,

YOU MAY HAVE OTHER RIGHTS, WHICH MAY VARY FROM COUNTRY TO COUNTRY. THIS LIMITED

WARRANTY IS ONLY VALID FOR PRODUCTS PURCHASED IN THE MEMBER COUNTRIES OF THE

EUROPEAN UNION.

Warranty Statement for North & South America (excluding Brazil)

WARRANTY STATEMENT

for AOC Color Monitors

Including those Sold within North America as Specified

Envision Peripherals, Inc. warrants this product to be free from defects in material and workmanship for a period of

three (3) years for parts & labor and one (1) year for CRT Tube or LCD Panel after the original date of consumer

purchase. During this period, EPI ( EPI is the abbreviation of Envision Peripherals, Inc. ) will, at its option, either

repair the defective product with new or rebuilt parts, or replace it with a new or rebuilt product at no charge except

as *stated below. The parts or product that are replaced become the property of EPI.

In the USA to obtain service under this limited warranty, call EPI for the name of the Authorized Service Center

closest to your area. Deliver the dated proof of purchase to the EPI Authorized Service Center.

If you cannot deliver the product in person:

Pack it in its original shipping container (or equivalent)

Put the RMA number on the address label

Put the RMA number on the shipping carton

Insure it (or assume the risk of loss/damage during shipment)

Pay all shipping charges

EPI is not responsible for damage to inbound product that was not properly packaged.

EPI will pay the return shipment charges within one of the countries specified within this warranty statement. EPI is

not responsible for any costs associated with the transportation of product across international borders. This

includes the international borders of the countries within this warranty statements.

In the United States and Canada contact your Dealer or EPI Customer Service, RMA Department at the toll free

number (888) 662-9888. Or you can request an RMA Number online at www.aoc.com/na-warranty.

* This limited warranty does not cover any losses or damages that occur as a result of:

Shipping or improper installation or maintenance

Misuse

Neglect

Any cause other than ordinary commercial or industrial application

Adjustment by non-authorized source

Repair, modification, or installation of options or parts by anyone other than an EPI Authorized Service Center

Improper environment

Excessive or inadequate heating or air conditioning or electrical power failures, surges, or other irregularities

This three-year limited warranty does not cover any of the product's firmware or hardware that you or any third

party have modified or altered; you bear the sole responsibility and liability for any such modification or alteration.

ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT (INCLUDING THE WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE) ARE LIMITED IN DURATION TO A

PERIOD OF THREE (3) YEARS FOR PARTS AND LABOR AND ONE (1) YEAR FOR CRT TUBE OR LCD PANEL

FROM THE ORIGINAL DATE OF CONSUMER PURCHASE. NO WARRANTIES (EITHER EXPRESSED OR

IMPLIED) APPLY AFTER THIS PERIOD. IN THE UNITED STATES OF AMERICA, SOME STATES DO NOT

ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY

NOT APPLY TO YOU.

EPI OBLIGATIONS AND YOUR REMEDIES HEREUNDER ARE SOLELY AND EXCLUSIVELY AS STATED HERE.

EPI’ LIABILITY, WHETHER BASED ON CONTRACT, TORT. WARRANTY, STRICT LIABILITY, OR OTHER

THEORY, SHALL NOT EXCEED THE PRICE OF THE INDIVIDUAL UNIT WHOSE DEFECT OR DAMAGE IS THE

BASIS OF THE CLAIM. IN NO EVENT SHALL ENVISION PERIPHERALS, INC. BE LIABLE FOR ANY LOSS OF

PROFITS, LOSS OF USE OR FACILITIES OR EQUIPMENT OR OTHER INDIRECT, INCIDENTAL, OR

CONSEQUENTIAL DAMAGE. IN THE UNITED STATES OF AMERICA, SOME STATES DO NOT ALLOW THE

EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. SO THE ABOVE LIMITATION

MAY NOT APPLY TO YOU. ALTHOUGH THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS.

YOU MAY HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE.

In the United States of America, this limited warranty is only valid for Products purchased in the Continental United

States, Alaska, and Hawaii.

Outside the United States of America, this limited warranty is only valid for Products purchased in Canada.

Information in this document is subject to change without notice.

For more details, please visit:

USA: http://us.aoc.com/support/warranty

ARGENTINA: http://ar.aoc.com/support/warranty

BOLIVIA: http://bo.aoc.com/support/warranty

CHILE: http://cl.aoc.com/support/warranty

COLOMBIA: http://co.aoc.com/warranty

COSTA RICA: http://cr.aoc.com/support/warranty

DOMINICAN REPUBLIC: http://do.aoc.com/support/warranty

ECUADOR: http://ec.aoc.com/support/warranty

EL SALVADOR: http://sv.aoc.com/support/warranty

GUATEMALA: http://gt.aoc.com/support/warranty

HONDURAS: http://hn.aoc.com/support/warranty

NICARAGUA: http://ni.aoc.com/support/warranty

PANAMA: http://pa.aoc.com/support/warranty

PARAGUAY: http://py.aoc.com/support/warranty

PERU: http://pe.aoc.com/support/warranty

URUGUAY: http://pe.aoc.com/warranty

VENEZUELA: http://ve.aoc.com/support/warranty

IF COUNTRY NOT LISTED: http://latin.aoc.com/warranty

WARRANTY

PERIOD

COVERAGE AT

NO CHARGE

CUSTOMER

CHARGES

Within the first three months of

purchase: Covered by EASE

- New AOC monitor

- Call tag dispatched and return freight

charges via UPS

- None*

Between 4 months – 1 Year - All Parts & Labor Including CRT

Tube & LCD Panel

- UPS Return Freight to AOC

Between 1 Year - 3 Years:

Covered by standard limited

warranty

- Parts & Labor (excluding CRT Tube

& LCD Panel)

- UPS Return Freight to AOC

Only for AOC branded monitors sold within the continental United States.

All AOC branded monitors are now covered by the EASE Program. If your monitor malfunctions at any time

during the first three months, AOC will provide a replacement monitor within 72 hours after you are approved

for our program. If your monitor qualifies for the EASE program, AOC will pay for freight both ways.

Step 1: Phone our TECH Department at 888.662.9888

Step 2: Fill out and return EASE registration forms by mail or fax.

Step 3: We will issue a Return Authorization Number upon verification into the program.

Step 4: A monitor will be advance shipped to your location.

Step 5: We will issue a UPS Call Tag to pick up the defective unit.

Step 6: Please review the following chart to see your EASE program qualifications.

*AOC will need to obtain a credit card number if you would like to get a new AOC monitor advanced shipped to your location, prior to the defective unit

arriving at AOC’s service center. If you do not wish to supply a credit card, AOC will only ship the new monitor, once the defective unit arrives at the AOC

service center.

.aoc.com

TCO Certified Document for Displays version. 2.3

Congratulations!

This product is designed for both you and the planet!

TCO Development works for sustainable IT -

manufacture, use and recycling of IT products

reflecting environmental, social and economic

responsibility.

TCO Certified is a third party verified program,

where every product model is tested by an

accredited impartial test laboratory. TCO

Certified represents one of the toughest certifications for ICT products worldwide.

Some of the Usability features of TCO Certified Displays:

Visual Ergonomics for image quality is tested to ensure top performance and

reduce sight and strain problems. Important parameters are Resolution,

Luminance, Contrast, Reflection and Colour characteristics

Products are tested according to rigorous safety standards at impartial laboratories

Electric and magnetic fields emissions as low as normal household background

levels

Workload ergonomics to ensure a good physical environment

Some of the Environmental features of TCO Certified Displays:

Production facilities have an Environmental Management System (EMAS or ISO

14001)

Low energy consumption to minimize climate impact

Restrictions on Chlorinated and Brominated flame retardants, plasticizers, plastics

and heavy metals such as cadmium, mercury and lead (RoHS compliance)

Both product and product packaging is prepared for recycling

The brand owner offers take-back options

Corporate Social Responsibility

The brand owner demonstrates the product is manufactured under working

practices that promote good labour relations and working conditions.

The Criteria Document can be downloaded from our web site. The criteria included in

this label have been developed by TCO Development in co-operation with scientists,

experts, users as well as manufacturers all over the world. Since the end of the 1980s

TCO has been involved in influencing the development of IT equipment in a more

user and environmentally friendly direction. Our ICT product labeling system began in

1992 and is now requested by users and ICT-manufacturers all over the world.

For more information, please visit

www.tcodevelopment.com

Aoc I2369V Owner S Manual

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