Contents
Manual pages 151-198
Settings 22
About Settings
7UG5GVVKPIUVQRGTUQPCNK\GK2CFCRRUUGVVJGFCVGCPFVKOGEQP°IWTG[QWTPGVYQTM
connection, and change other iPad settings.
Airplane Mode
Airplane Mode disables the wireless features of iPad to comply with airline regulations.
6WTP#KTRNCPG/QFGQPQTQÒ6CR5GVVKPIUCPFVWTP#KTRNCPG/QFGQPQTQÒ
When airplane mode is on, a small appears in the status bar at the top of the
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disabling many iPad features. You won’t be able to:
Send or receive email
Browse the Internet
Sync your contacts, calendars, or bookmarks
Stream YouTube videos
Get weather reports
Get map locations
Use the iTunes Store, iBookstore, or the App Store
Use Game Center
If allowed by the aircraft operator and applicable laws and regulations, you can
continue to use iPad to:
Listen to music or watch videos
Check your calendar
View photos
151
Take notes
Read email messages stored on iPad
Where allowed by the aircraft operator and applicable laws and regulations, you can
turn Wi-Fi back on, so you can:
Send and receive email
Browse the Internet
Sync your contacts, calendars, and bookmarks
Stream YouTube videos
Use the iTunes Store, iBookstore, or the App Store
Use Game Center
You may also be allowed to turn on Bluetooth and use Bluetooth devices with iPad.
VPN
6JKUUGVVKPICRRGCTUYJGP[QWEQP°IWTGC8KTVWCN2TKXCVG0GVYQTM8205GG¥VPN
Access” on page 172.
6WTP820QPQTQÒ6CR820VQVWTPKVQPQTQÒ
5GVWRC820EQP°IWTCVKQPChoose General > Network > VPN.
Wi-Fi
Wi-Fi settings determine whether iPad uses local Wi-Fi networks to connect to the
+PVGTPGV+HC9K(KPGVYQTMKUP¨VCXCKNCDNGQTKH[QWVWTP9K(KQÒVJGPK2CFEQPPGEVUVQ
the Internet over your cellular data network (iPad Wi-Fi + 3G).
6WTP9K(KQPQTQÒ%JQQUG9K(KVJGPVWTP9K(KQPQTQÒ
Join a Wi-Fi network: Choose Wi-Fi, wait a moment as iPad detects networks in range,
then select a network. If necessary, enter a password and tap Join. (Networks that
require a password appear with a lock icon.)
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KPTCPIG+HOQTGVJCPQPGRTGXKQWUPGVYQTMKUKPTCPIGK2CFLQKPUVJGQPGOQUV
recently used.
9JGPK2CFLQKPUC9K(KPGVYQTMVJG9K(K icon in the status bar at the top of the
screen shows signal strength. The more bars you see, the stronger the signal.
Set iPad to ask if you want to join a new network: Choose Wi-Fi, then turn “Ask to
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152 Chapter 22 Settings
When you try to access the Internet—by using Safari or Mail for example—and you
aren’t in range of a Wi-Fi network you’ve previously used, this option tells iPad to
look for another network. iPad displays a list of available Wi-Fi networks that you
can choose from. Networks that require a password show a lock icon. If “Ask to
,QKP0GVYQTMU¦KUVWTPGFQÒCPFCRTGXKQWUN[WUGF9K(KQTEGNNWNCTFCVCPGVYQTMKUP¨V
CXCKNCDNG[QWOWUVOCPWCNN[LQKPCPGVYQTMVQEQPPGEVVQVJG+PVGTPGV
Forget a network, so iPad doesn’t join it automatically: Choose Wi-Fi, then tap
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Join a closed Wi-Fi network: 6QLQKPC9K(KPGVYQTMVJCVKUP¨VUJQYPKPVJGNKUV
of networks, choose Wi-Fi > Other, then enter the network name. If the network
requires a password, tap Security, tap the type of security the network uses, and
enter the password.
To connect to a closed network, you must know the network name, password, and
security type.
Some Wi-Fi networks may require you to provide additional information, such as a
client ID or static IP address. Ask your network administrator what settings to use.
Adjust settings to connect to a Wi-Fi network: Choose Wi-Fi, then tap next to
a network.
0QVK°ECVKQPU
This setting appears when you open an app, such as Game Center, that uses the Apple
2WUJ0QVK°ECVKQPUGTXKEG2WUJPQVK°ECVKQPUCNGTV[QWVQPGYKPHQTOCVKQPGXGPYJGP
VJGCRRKUP¨VTWPPKPI0QVK°ECVKQPUXCT[D[CRRDWVOC[KPENWFGVGZVQTUQWPFCNGTVU
CPFCPWODGTGFDCFIGQPVJGCRRKEQPQPVJG*QOGUETGGP6WTPPQVK°ECVKQPUQÒKH
[QWFQP¨VYCPVVQDGPQVK°GFQTVQEQPUGTXGDCVVGT[NKHG5GG¥Side Switch” on page 160.
6WTPCNNPQVK°ECVKQPUQPQTQÒ6CR0QVK°ECVKQPUVJGPVWTP0QVK°ECVKQPUQPQTQÒ
6WTPUQWPFUCNGTVUQTDCFIGUQPQTQÒHQTCPCRR6CR0QVK°ECVKQPUEJQQUGCPCRR
HTQOVJGNKUVVJGPEJQQUGVJGV[RGUQHPQVK°ECVKQPU[QWYCPVVQVWTPQPQTQÒ
Location Services
Location Services allows apps such as Maps to gather and use data based on your
location. Location Services doesn’t connect the data it collects with your personally
KFGPVK°CDNGKPHQTOCVKQP+H[QWJCXG9K(KVWTPGFQP[QWTCRRTQZKOCVGNQECVKQPKU
determined using available information from local Wi-Fi networks. iPad Wi-Fi + 3G also
uses cellular networks and GPS to determine your location.
When an app is using location services, appears in the status bar.
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Chapter 22 Settings
Every app that uses location services appears on the Location Services settings screen,
UJQYKPIYJGVJGTNQECVKQPUGTXKEGUKUVWTPGFQPQTQÒHQTVJCVCRR appears for each
app that has requested your location within the last 24 hours. If you don’t want to use
VJKUHGCVWTG[QWECPVWTPNQECVKQPUGTXKEGUQÒHQTUQOGCRRUQTHQTCNNCRRU+H[QWVWTP
NQECVKQPUGTXKEGUQÒ[QW¨TGRTQORVGFVQVWTPKVQPCICKPVJGPGZVVKOGCPCRRVTKGUVQ
use the feature.
6WTPNQECVKQPUGTXKEGUQPQTQÒHQTCNNCRRUChoose General > Location Services,
VJGPVWTPNQECVKQPUGTXKEGUQPQTQÒ
6WTPNQECVKQPUGTXKEGUQPQTQÒHQTUQOGCRRUChoose General > Location Services,
EJQQUGCPCRRVJGPVWTPNQECVKQPUGTXKEGUQPQTQÒHQTVJCVCRR
6QEQPUGTXGDCVVGT[NKHGVWTPNQECVKQPUGTXKEGUQÒYJGP[QW¨TGPQVWUKPIKV
Carrier
This setting appears on iPad Wi-Fi + 3G when you’re outside of your carrier’s
network and other local carrier data networks are available to use for cellular
network Internet connections.
Select a carrier: Choose Carrier and select the network you want to use.
Cellular Data
7UG%GNNWNCT&CVCUGVVKPIUK2CF9K(K)VQVWTP&CVC4QCOKPIQPQTQÒXKGYQT
EJCPIG[QWTCEEQWPVKPHQTOCVKQPQTCFFC2GTUQPCN+FGPVK°ECVKQP0WODGT2+0VQ
lock the micro-SIM card (on some models).
6WTPVJGEGNNWNCTFCVCPGVYQTMQPQTQÒChoose Cellular Data, then turn cellular data
QPQTQÒ
6WTPFCVCTQCOKPIQPQTQÒ%JQQUG&CVC4QCOKPIVJGPVWTPFCVCTQCOKPIQPQTQÒ
View your account information: Tap View Account to view or change your account
information.
Add a SIM PIN (on some models): Tap SIM PIN and add a PIN to lock your micro-SIM
card.
Brightness & Wallpaper
7UG$TKIJVPGUUUGVVKPIUVQCFLWUVVJGUETGGPDTKIJVPGUUVQCEQOHQTVCDNGNGXGN7UG
Wallpaper settings to personalize iPad.
Adjust the screen brightness: Choose Brightness, then drag the slider.
154 Chapter 22 Settings
Set whether iPad adjusts the screen brightness automatically: Choose Brightness,
VJGPVWTP#WVQ$TKIJVPGUUQPQTQÒ+H#WVQ$TKIJVPGUUKUQPK2CFCFLWUVUVJGUETGGP
brightness for current light conditions using the built-in ambient light sensor. To
OCPWCNN[CFLWUVVJGUETGGPDTKIJVPGUUUGG¥#FLWUVKPI$TKIJVPGUU” on page 17.
A wallpaper background picture is displayed on the Lock screen and on the Home
screen. You can choose one of the images that came with iPad, an image you’ve saved
to iPad, or a photo in your Photo Library. An image that’s at least 1024 x 1024 pixels
°NNUVJGUETGGPYJGPK2CFKUTQVCVGF
Set wallpaper: Choose Wallpaper, then choose an image and then do one of
the following:
To use the image as the background for the Lock screen, tap Set Lock Screen.
To use the image as the background for the Home screen, tap Set Home Screen.
To use the image as the background for both the Lock screen and Home screen,
tap Set Both.
Picture Frame
Picture Frame mode turns iPad into an animated picture frame. Choose which
transitions and photos to display. Choose whether to zoom in on faces and whether to
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Activate Picture Frame: Tap on the Lock screen.
General
)GPGTCNUGVVKPIUKPENWFGFCVGCPFVKOGUGEWTKV[PGVYQTMCPFQVJGTUGVVKPIUVJCVCÒGEV
OQTGVJCPQPGCRR6JKUKUCNUQYJGTG[QWECP°PFKPHQTOCVKQPCDQWV[QWTK2CFQT
reset iPad to its original state.
About
Choose General > About to get information about iPad, including:
Number of songs, videos, photos, and apps
Total storage capacity
Space available
Software version
Model and serial numbers
Cellular data number (iPad Wi-Fi + 3G), and Wi-Fi and Bluetooth addresses
/QFGO°TOYCTGXGTUKQPQHVJGEGNNWNCTVTCPUOKVVGTK2CF9K(K)
IMEI (International Mobile Equipment Identity) and ICCID (Integrated Circuit Card
+FGPVK°GTQT5OCTV%CTFPWODGTUK2CF9K(K)
Legal and Regulatory information
155
Chapter 22 Settings
Usage
Show battery percentage: Turn Battery Percentage on to display the percentage of
battery charge next to the battery icon in the upper-right corner.
See cellular network data: On iPad Wi-Fi + 3G, see the amount of data sent and
received using a cellular data network.
Reset your usage statistics: Tap Reset Statistics to clear accumulated data and statistics.
Sounds
Adjust the ringer and alert volume: Choose General > Sounds and drag the slider. If
“Change with Buttons” is turned on, use the volume buttons on the side of iPad. The
volume buttons don’t change the ringer and alert volume if a song or video is playing.
Use the volume buttons to adjust the ringer and alert volume: Choose General >
Sounds, then tap “Change with Buttons.”
Set the ringtone: Choose General > Sounds > Ringtone, then choose a ringtone.
5GVCNGTVCPFGÒGEVUUQWPFU%JQQUG)GPGTCN 5QWPFUVJGPVWTPKVGOUQPQTQÒ
9JGP¥%JCPIGYKVJ$WVVQPU¦KUQPK2CFRNC[UUQWPFUHQTCNGTVUCPFGÒGEVUVJCVCTG
turned on.
You can set iPad to play a sound whenever you:
Get a new email message
Send an email message
Have an Calendar event that you’ve set to alert you
Lock iPad
Type using the onscreen keyboard
Network
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access your Wi-Fi settings.
#FFCPGY820EQP°IWTCVKQPChoose General > Network > VPN > Add VPN
%QP°IWTCVKQP
VPNs used within organizations allow you to communicate private information
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to access your work email on iPad.
iPad can connect to any VPN that uses the L2TP, PPTP, or Cisco IPSec protocol. VPN
works over both Wi-Fi and cellular data network (iPad Wi-Fi + 3G) connections.
Ask your network administrator which settings to use. In most cases, if you’ve set up
VPN on your computer, you can use the same VPN settings for iPad.
Once you enter VPN settings, a VPN switch appears in the Settings menu, which you
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156 Chapter 22 Settings
820OC[CNUQDGCWVQOCVKECNN[UGVWRD[CEQP°IWTCVKQPRTQ°NG5GG¥Using
%QP°IWTCVKQP2TQ°NGU” on page 171.
%JCPIGC820EQP°IWTCVKQPChoose General > Network > VPN and tap the
EQP°IWTCVKQP[QWYCPVVQWRFCVG
6WTP820QPQTQÒ6CR5GVVKPIUVJGPVWTP820QPQTQÒ9JGP820KUQP[QWUGGVJG
icon in the status bar at the top of the screen.
&GNGVGC820EQP°IWTCVKQPChoose General > Network > VPN, tap the blue arrow
VQVJGTKIJVQHVJGEQP°IWTCVKQPPCOGVJGPVCR&GNGVG820CVVJGDQVVQOQHVJG
EQP°IWTCVKQPUETGGP
Bluetooth
iPad can connect wirelessly to an Apple Wireless Keyboard for wireless typing or to
Bluetooth headphones for wireless listening. See “Using Bluetooth Devices” on page 43.
6WTP$NWGVQQVJQPQTQÒ%JQQUG)GPGTCN $NWGVQQVJCPFVWTP$NWGVQQVJQPQTQÒ
When Bluetooth is on, you see the Bluetooth icon in the status bar at the top of
the screen.
Spotlight Search
You can specify the content areas you want to search on iPad using Spotlight.
Set the content areas Spotlight searches: Choose General > Spotlight Search and tap
an item to select or deselect it.
Set the search result order: Choose General > Spotlight Search, touch next to an
item, and drag it up or down to rearrange the search order.
Auto-Lock
5GV#WVQ.QEMVQVWTPQÒVJGFKURNC[CPFRTGXGPVWPKPVGPFGFQRGTCVKQPQH[QWTK2CF
Set the amount of time before iPad locks: Choose General > Auto-Lock and choose
a time.
Passcode Lock
Initially, iPad doesn’t require you to enter a passcode to unlock it. For security, you can
create a passcode.
Set a passcode: Choose General > Passcode Lock > Turn Passcode On. Enter a 4-digit
passcode, then enter the passcode again to verify it. iPad then requires you to enter
the passcode to unlock it or to display the passcode lock settings.
Set how long before your passcode is required: Choose General > Passcode Lock,
then enter your passcode. Tap Require Passcode and select how long iPad can be idle
before you need to enter a passcode to unlock it.
6WTPVJGRCUUEQFGQÒ%JQQUG)GPGTCN 2CUUEQFG.QEM 6WTP2CUUEQFG1ÒVJGP
enter your passcode.
157
Chapter 22 Settings
Change the passcode: Choose General > Passcode Lock, enter your passcode,
then tap Change Passcode. Enter your passcode again, then enter and reenter your
new passcode.
If you forget your passcode, you must restore the iPad software. See “Removing a
Backup” on page 182.
6WTP5KORNG2CUUEQFGQPQTQÒChoose General > Passcode Lock, then turn Simple
2CUUEQFGQPQTQÒ
#UKORNGRCUUEQFGKUCHQWTFKIKVPWODGT6QKPETGCUGUGEWTKV[VWTPQÒ5KORNG2CUUEQFG
and use a longer passcode that has a combination of numbers, letters, punctuation,
and special characters.
6WTP2KEVWTG(TCOGQPQTQÒChoose General > Passcode Lock and turn Picture Frame
QPQTQÒ
When Picture Frame is on, iPad displays your photos from the locked screen. See
“Picture Frame” on page 155.
Erase all data after ten failed passcode attempts: Choose General > Passcode Lock,
enter your passcode, and tap Erase Data to turn it on.
After ten failed passcode attempts, your settings are reset to their original values, all
your information and media are erased, and the encryption key is removed.
iPad Cover Lock/Unlock
You can automatically lock or unlock iPad 2 when you use it with the iPad Smart Cover
(available separately).
Use the cover to lock or unlock iPad: Choose General > iPad Cover Lock/Unlock, then
tap On. iPad automatically locks and goes to sleep when you close the cover, and then
wakes and unlocks when you open the cover.
If you have a passcode set, you have to enter it when you open the cover to wake iPad.
Restrictions
You can set restrictions for the use of some apps and for iPod content on iPad. For
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Turn on restrictions:
1 Choose General > Restrictions, then tap Enable Restrictions.
2 Enter a four-digit passcode.
3 Reenter the passcode.
6WTPQÒTGUVTKEVKQPUChoose General > Restrictions, then enter the passcode.
Tap Disable Restrictions, then reenter the passcode.
If you forget your passcode, you must restore the iPad software using iTunes.
See “Removing a Backup” on page 182.
158 Chapter 22 Settings
Set app restrictions: Set the restrictions you want by tapping individual controls on or
QÒ+PKVKCNN[CNNEQPVTQNUCTGQPWPTGUVTKEVGF6CRCPKVGOVQVWTPKVQÒCPFTGUVTKEVKVUWUG
Safari
Safari is disabled and its icon is removed from the Home screen. You cannot use
Safari to browse the web or access web clips. Other third-party apps may allow web
browsing even if Safari is disabled.
YouTube
YouTube is disabled and its icon is removed from the Home screen.
Camera
The Camera app is disabled and its icon is removed from the Home screen. You cannot
take photos or videos with iPad.
FaceTime
You cannot make or receive FaceTime video chats.
iTunes
The iTunes Store is disabled and its icon is removed from the Home screen. You cannot
preview, purchase, or download content.
Ping
Ping is disabled. You cannot follow artists or other people.
Installing
Apps
Installing apps is disabled and the App Store icon is removed from the Home screen.
Deleting
Apps
Deleting apps from iPad is disabled. doesn’t appear on app icons when you
customize the Home screen.
Location
Location Services settings cannot be changed.
Accounts
Mail account settings cannot be changed.
Restrict purchases within apps: 6WTPQÒ+P#RR2WTEJCUGU9JGPGPCDNGFVJKUHGCVWTG
allows you to purchase additional content or features within apps downloaded from
the App Store.
159
Chapter 22 Settings
Set content restrictions: Tap Ratings For, then select a country in the list. You can set
restrictions using that country’s ratings system for the following categories of content:
Music & Podcasts
Movies
TV Shows
Apps
In the United States, for example, to allow only movies rated PG or below, tap Movies,
then select PG from the list.
Note: Not all countries or regions have a rating system.
Restrict multiplayer games: 6WTPQÒ/WNVKRNC[GT)COGU
9JGP/WNVKRNC[GT)COGUKUVWTPGFQÒ[QWECP¨VTGSWGUVCOCVEJQTUGPFQTTGEGKXG
invitations to play games or add friends in Game Center.
Restrict adding friends: 6WTPQÒ#FFKPI(TKGPFU
9JGP#FFKPI(TKGPFUKUVWTPGFQÒ[QWECP¨VOCMGQTTGEGKXGHTKGPFTGSWGUVUKP)COG
Center. You can continue to play with existing friends if Multiplayer Games is turned on.
Side Switch
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UQWPFGÒGEVU
Lock the screen in portrait or landscape orientation: Choose General > Use the Side
Switch…, then tap Lock Rotation.
/WVGPQVK°ECVKQPUCPFQVJGTUQWPFGÒGEVUChoose General > Use the Side Switch…,
then tap Mute.
The Side Switch doesn’t mute audio or video playback.
Date and Time
These settings apply to the time shown in the status bar at the top of the screen,
and in world clocks and calendars.
Set whether iPad shows 24-hour time or 12-hour time: Choose General > Date
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countries or regions.)
Set whether iPad updates the date and time automatically: Choose General >
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Set the date and time manually: Choose General > Date & Time, then turn Set
#WVQOCVKECNN[QÒ6CR6KOG<QPGCPFGPVGTVJGPCOGQHCOCLQTEKV[KP[QWTVKOG\QPG
Tap the “Date & Time” button, then tap “Set Date & Time” and enter the date and time.
160 Chapter 22 Settings
Keyboard
6WTP#WVQ%CRKVCNK\CVKQPQPQTQÒChoose General > Keyboard, then turn Auto-
%CRKVCNK\CVKQPQPQTQÒ
Normally, iPad automatically capitalizes words after you type sentence-ending
punctuation or a return character.
6WTP#WVQ%QTTGEVKQPQPQTQÒChoose General > Keyboard and turn Auto-Correction
QPQTQÒ
Normally, if the default keyboard for the language you select has a dictionary, iPad
automatically suggests corrections or completed words as you type.
Check spelling as you type: Choose General > Keyboard and turn Check Spelling
QPQTQÒ
Enable caps lock: %JQQUG)GPGTCN -G[DQCTFCPFVWTP'PCDNG%CRU.QEMQPQTQÒ
If caps lock is enabled and you double-tap the Shift key on the onscreen keyboard,
all letters you type are uppercase. The Shift key turns blue when caps lock is on.
6WTPVJG¥¦UJQTVEWVQPQTQÒ%JQQUG)GPGTCN -G[DQCTFCPFVWTP¥¦5JQTVEWVQPQTQÒ
The “.” shortcut lets you double-tap the space bar to enter a period followed by a space
when you’re typing. It’s initially on.
Add international keyboards: Choose General > Keyboards > International Keyboards
> Add New Keyboard, and tap the keyboards you want to add.
Change a keyboard layout: Choose General > Keyboards > International Keyboards
and select a keyboard. For some languages, you can change the both the onscreen
keyboard layout and the external hardware keyboard layout.
International
7UG+PVGTPCVKQPCNUGVVKPIUVQUGVVJGNCPIWCIGHQTK2CFCFFMG[DQCTFUHQTFKÒGTGPV
languages, and set the date, time, and telephone number formats for your region.
You can also choose a calendar format.
Set the language for iPad: Choose General > International > Language, choose the
language you want to use, and tap Done.
6WTPKPVGTPCVKQPCNMG[DQCTFUQPQTQÒChoose General > International > Keyboards,
and add the keyboards you want to use.
If more than one keyboard is turned on, press and hold on the keyboard to see a
menu of keyboards. See Appendix B, “International Keyboards,” on page 174 .
Set date, time, and telephone number formats: Choose General > International >
Region Format, and choose your region.
The Region Format also determines the language used for the days and months that
appear in built-in iPad apps.
Set a calendar format: Choose General > International > Calendar and select the
calendar format you want to use—for example Gregorian, Japanese, or Buddhist.
161
Chapter 22 Settings
Accessibility
To turn on accessibility features, go to Accessibility settings and choose the features
you want. See Chapter 21, “Accessibility,” on page 137.
Resetting iPad
Reset all settings: Choose General > Reset > Reset All Settings.
Enter your passcode if you have one. All your settings are reset. Information (such as
your contacts and calendars) and media (such as your songs and videos) aren’t deleted.
Erase all content and settings: Choose General > Reset > Erase All Content and Settings.
Enter your passcode if you have one. This resets all iPad settings to their original values
and erases all your information and media.
Reset network settings: Choose General > Reset > Reset Network Settings.
Enter your passcode if you have one. When you reset network settings, your list of
RTGXKQWUN[WUGFPGVYQTMUCPF820UGVVKPIUPQVKPUVCNNGFD[CEQP°IWTCVKQPRTQ°NGCTG
TGOQXGF9K(KKUVWTPGFQÒCPFVJGPDCEMQPFKUEQPPGEVKPI[QWHTQOCP[PGVYQTM
you’re on. The Wi-Fi and “Ask to Join Networks” settings remain turned on.
6QTGOQXG820UGVVKPIUKPUVCNNGFD[CEQP°IWTCVKQPRTQ°NGEJQQUG5GVVKPIU )GPGTCN
2TQ°NGVJGPUGNGEVVJGRTQ°NGCPFVCR4GOQXG
Reset the keyboard dictionary: Choose General > Reset > Reset Keyboard Dictionary.
Enter your passcode if you have one. You add words to the keyboard dictionary by
TGLGEVKPIYQTFUK2CFUWIIGUVUCU[QWV[RG6CRCYQTFVQTGLGEVVJGEQTTGEVKQPCPF
add the word to the keyboard dictionary. Resetting the keyboard dictionary erases all
words you’ve added.
Reset the Home screen layout: Choose General > Reset > Reset Home Screen Layout
to reset your Home screen to its original settings.
Reset the location warnings: Choose General > Reset > Reset Location Warnings, and
enter your passcode if you have one.
Location warnings are the requests made by an app (such as Maps) to use Location
Services with that app. iPad stops presenting the warning for an app the second time
you tap OK. Tap Reset Location Warnings to resume the warnings.
162 Chapter 22 Settings
Mail, Contacts, Calendars
Use Mail, Contacts, Calendars settings to set up and customize accounts for iPad:
Microsoft Exchange
MobileMe
Google email
Yahoo! Mail
AOL
Other POP and IMAP mail systems
LDAP accounts for Contacts
CalDAV or iCalendar (.ics) accounts for Calendars
Accounts
6JG#EEQWPVUUGEVKQPNGVU[QWUGVWRCEEQWPVUQPK2CF6JGURGEK°EUGVVKPIUVJCV
appear depend on the type of account you’re setting up. Your service provider or
system administrator should be able to provide the information you need to enter.
For more information, see:
“ Adding Mail, Contacts, and Calendar Accounts” on page 31
“ Syncing and Adding Contacts” on page 92
“ Subscribing to Calendars” on page 88
Change an account’s settings: Choose “Mail, Contacts, Calendars,” choose an account,
then make the changes you want.
Changes you make to an account’s settings on iPad are not synced to your computer,
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settings on your computer.
Stop using an account: Choose “Mail, Contacts, Calendars,” choose an account, then
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+HCPCEEQWPVKUQÒK2CFFQGUP¨VFKURNC[VJGCEEQWPVCPFFQGUP¨VUGPFQTEJGEMGOCKN
from or sync other information with that account, until you turn it back on.
Adjust advanced settings: Choose “Mail, Contacts, Calendars,” choose an account, tap
Advanced, then do one of the following:
To set whether drafts and deleted messages are stored on iPad or remotely on your email
server (IMAP accounts only), tap Drafts Mailbox or Deleted Mailbox.
If you store messages on iPad, you can see them even when iPad isn’t connected to
the Internet.
To adjust SSL and password settings, tap Advanced. Ask your network administrator or
Internet service provider for the correct settings.
163
Chapter 22 Settings
Delete an account from iPad: Choose “Mail, Contacts, Calendars,” choose an account,
then scroll down and tap Delete Account.
Deleting an account means you can no longer access the account on iPad. All email
and the contacts, calendar, and bookmark information synced with the account are
removed from iPad. However, deleting an account doesn’t remove the account or its
associated information from your computer.
Fetch New Data
6JKUUGVVKPINGVU[QWVWTP2WUJQPQTQÒHQT/QDKNG/G/KETQUQHV'ZEJCPIG;CJQQ
Mail, and any other push accounts on iPad. Push accounts automatically deliver new
information to iPad when new information appears on the server (delays may occur).
6QHGVEJQTU[PERWUJGFFCVCK2CFOWUVJCXGCP+PVGTPGVEQPPGEVKQP6WTP2WUJQÒVQ
suspend delivery of email and other information, or to conserve battery life.
9JGP2WUJKUQÒCPFYKVJCEEQWPVUVJCVFQP¨VUWRRQTVRWUJK2CFECPUVKNNEJGEM
the server to see if new information is available. Use the Fetch New Data setting
to determine how often data is requested. For optimal battery life, don’t fetch
too frequently.
Turn Push on: Choose “Mail, Contacts, Calendars” > Fetch New Data, then tap to
turn Push on.
Set how often to fetch data: Choose “Mail, Contacts, Calendars” > Fetch New Data, then
choose how often you want to fetch data. To conserve battery life, fetch less frequently.
Setting Push to OFF or setting Fetch to Manually in the Fetch New Data screen
overrides individual account settings.
Note: When Push is set to OFF, Find My iPad doesn’t work.
Mail
The Mail settings, except where noted, apply to all accounts you’ve set up on iPad.
6QVWTPCNGTVUUQWPFUHQTPGYQTUGPVOCKNQPQTQÒWUGVJG)GPGTCN 5QWPFUUGVVKPIU
Set the number of messages shown on iPad: Choose “Mail, Contacts, Calendars” >
Show, then choose a setting.
Choose to see the most recent 25, 50, 75, 100, or 200 messages. To download
additional messages when you’re in Mail, scroll to the bottom of your inbox and tap
Load More Messages.
Note: For Microsoft Exchange accounts, choose “Mail, Contacts, Calendars,” then
choose the Exchange account. Tap “Mail days to sync” and choose the number of days
of mail you want to sync with the server.
Set how many lines of each message are previewed in the message list: Choose
“Mail, Contacts, Calendars” > Preview, then choose a setting.
164 Chapter 22 Settings
;QWECPEJQQUGVQUGGWRVQ°XGNKPGUQHGCEJOGUUCIG6JCVYC[[QWECPUECPCNKUVQH
messages in a mailbox and get an idea of what each message is about.
Set a minimum font size for messages: Choose “Mail, Contacts, Calendars” > Minimum
Font Size, then choose Small, Medium, Large, Extra Large, or Giant.
Set whether iPad shows To and Cc labels in message lists: Choose “Mail, Contacts,
%CNGPFCTU¦VJGPVWTP5JQY6Q%E.CDGNQPQTQÒ
If Show To/Cc Label is on, or
Cc
next to each message in a list indicates whether
the message was sent directly to you or you received a copy.
5GVYJGVJGTK2CFEQP°TOUVJCV[QWYCPVVQFGNGVGCOGUUCIGChoose “Mail,
%QPVCEVU%CNGPFCTU¦VJGPKP/CKNUGVVKPIUVWTP#UM$GHQTG&GNGVKPIQPQTQÒ
Set whether iPad automatically loads remote images: Choose “Mail, Contacts,
%CNGPFCTU¦VJGPVWTP.QCF4GOQVG+OCIGUQPQTQÒ
+H.QCF4GOQVG+OCIGUKUQÒ[QWECPNQCFKOCIGUOCPWCNN[YJGPTGCFKPICOGUUCIG
Set whether iPad sends you a copy of every message you send: Choose “Mail,
%QPVCEVU%CNGPFCTU¦VJGPVWTP#NYC[U$EE/[UGNHQPQTQÒ
Add a signature to your messages: Choose “Mail, Contacts, Calendars” > Signature,
then type a signature.
You can set iPad to add a signature—your favorite quote, or your name, title, and
phone number, for example—to the bottom of every message you send.
Set the default email account: Choose “Mail, Contacts, Calendars” > Default Account,
then choose an account.
This setting determines which of your accounts a message is sent from when you
create a message from another iPad app—for example, by sending a photo from
Photos or tapping the email address of a business in Maps. To send the message from
CFKÒGTGPVCEEQWPVVCRVJG(TQO°GNFKPVJGOGUUCIGCPFEJQQUGVJGCEEQWPV
Contacts
Set how contacts are sorted: Choose “Mail, Contacts, Calendars,” then under Contacts
tap Sort Order and do one of the following:
6QUQTVD[°TUVPCOG°TUVtap First, Last.
6QUQTVD[NCUVPCOG°TUVtap Last, First.
Set how contacts are displayed: Choose “Mail, Contacts, Calendars,” then under
Contacts tap Display Order and do one of the following:
6QUJQY°TUVPCOG°TUVtap First, Last.
6QUJQYNCUVPCOG°TUVtap Last, First.
165
Chapter 22 Settings
Calendars
Set alerts to sound when you receive meeting invitations: Choose “Mail, Contacts,
Calendars,” then under Calendar tap “New Invitation Alerts” to turn it on.
Set how far back in the past to show your calendar events on iPad: Choose “Mail,
Contacts, Calendars” > Sync, then choose a period of time.
Turn on Calendar time zone support: Choose “Mail, Contacts, Calendars” > Time Zone
Support, then turn Time Zone Support on. Select a time zone for calendars by tapping
6KOG<QPGCPFGPVGTKPIVJGPCOGQHCOCLQTEKV[
When Time Zone Support is on, Calendar displays event dates and times in the time
\QPGQHVJGEKV[[QWUGNGEVGF9JGP6KOG<QPG5WRRQTVKUQÒ%CNGPFCTFKURNC[UGXGPVU
in the time zone of your current location as determined by the network time.
Important: If you’re traveling, iPad may not display events or sound alerts at the
correct local time. To manually set the correct time, see “Date and Time” on page 160.
Set alerts to sound when you receive a meeting invitation: Choose “Mail, Contacts,
Calendars,” then under Calendar tap “New Invitation Alerts” to turn it on.
Safari
Safari settings let you select your Internet search engine, set security options, and for
developers, turn on debugging.
General
To perform Internet searches, you can set the default search engine to Google, Yahoo!,
or Bing.
Select a search engine: Choose Safari > Search Engine and select the search engine
you want to use.
;QWECPUGV5CHCTKVQCWVQOCVKECNN[°NNQWVYGDHQTOUWUKPIEQPVCEVKPHQTOCVKQPPCOGU
and passwords you previously entered, or both.
Enable AutoFill: Choose Safari > AutoFill, then do one of the following:
To use information from contacts, turn Use Contact Info on, choose My Info, and
select the contact you want to use.
9JGPVJKUHGCVWTGKUQP5CHCTKWUGUKPHQTOCVKQPHTQO%QPVCEVUVQ°NNKPEQPVCEV°GNFU
on web forms.
To use information from names and passwords, turn Names and Passwords on.
When this feature is on, Safari remembers names and passwords of websites you
XKUKVCPFCWVQOCVKECNN[°NNUKPVJGKPHQTOCVKQPYJGP[QWTGXKUKVVJGYGDUKVG
To remove all AutoFill information, tap Clear All.
166 Chapter 22 Settings
Security
By default, Safari is set to show features of the web, such as some movies, animation,
and web apps. You may wish to change security settings to help protect iPad from
possible security risks on the Internet.
Change security settings: Choose Safari, then do one of the following:
To set whether you’re warned when visiting potentially fraudulent websites, turn Fraud
9CTPKPIQPQTQÒ
Fraud warning protects you from potentially fraudulent Internet sites. When you visit
a suspicious site, Safari warns you about its suspect nature and doesn’t load the page.
To enable or disable JavaScript, VWTP,CXC5ETKRVQPQTQÒ
JavaScript lets web programmers control elements of the page—for example, a
page that uses JavaScript might display the current date and time or cause a linked
page to appear in a new pop-up page.
To block or allow pop-ups, VWTP$NQEM2QRWRUQPQTQÒ$NQEMKPIRQRWRUUVQRUQPN[
pop-ups that appear when you close a page or open a page by typing its address.
It doesn’t block pop-ups that open when you tap a link.
To set whether Safari accepts cookies, tap Accept Cookies and choose Never, “From
visited,” or Always.
A cookie is a piece of information that a website puts on iPad so the website can
remember you when you visit again. This way, webpages can be customized for you
based on information you may have provided.
Some webpages won’t work correctly unless iPad accepts cookies.
To clear the history of webpages you’ve visited, tap Clear History.
To clear all cookies from Safari, tap Clear Cookies.
To clear the browser cache, tap Clear Cache.
The browser cache stores the content of pages so the pages open faster the next
time you visit them. If a page you open doesn’t show new content, clearing the
cache may help.
Developer
The debug console can help you resolve webpage errors. If this feature is turned on,
the console appears whenever a webpage error occurs.
6WTPVJGFGDWIEQPUQNGQPQTQÒChoose Safari > Developer, then turn Debug
%QPUQNGQPQTQÒ
167
Chapter 22 Settings
iPod
7UGK2QF5GVVKPIUVQCFLWUVVJGCWFKQRNC[DCEMUGVVKPIUKPVJGK2QFCRRQPK2CF
Set iTunes to play songs at the same sound level: In iTunes, choose iTunes >
Preferences if you’re using a Mac, or Edit > Preferences if you’re using a PC. Then click
Playback and select Sound Check.
Set iPad to use the iTunes volume settings (Sound Check): Choose iPod and turn
5QWPF%JGEMQPQTQÒ
Use EQ to customize the sound: Choose iPod, tap EQ, and choose an equalizer setting.
Set a volume limit: %JQQUGK2QFVCR8QNWOG.KOKVCPFFTCIVJGUNKFGTVQCFLWUVVJG
maximum volume.
Tap Lock Volume Limit to assign a code to prevent the setting from being changed.
Get song lyrics and information about podcasts: Choose iPod and turn Lyrics &
2QFECUV+PHQQPQTQÒ
Share your iTunes library: Enter your Apple ID and password, then use Home Sharing to
KORQTVKVGOUHTQOWRVQ°XGK6WPGUNKDTCTKGUQPQVJGTEQORWVGTUKP[QWTJQOGPGVYQTM
WARNING: For important information about avoiding hearing loss, see the
iPad Important Product Information Guide at support.apple.com/manuals/ipad.
Video
Video settings apply to video content, including rented movies and TV shows. You can
set where to resume playing videos that you previously started, turn closed captioning
QPQTQÒCPFUGVWRK2CFVQRNC[XKFGQUQP[QWT68
Set where to resume playing: Choose Video > Start Playing, then select whether
you want videos that you previously started watching to resume playing from the
DGIKPPKPIQTYJGTG[QWNGHVQÒ
6WTPENQUGFECRVKQPKPIQPQTQÒ%JQQUG8KFGQCPFVWTP%NQUGF%CRVKQPKPIQPQTQÒ
6WTPYKFGUETGGPQPQTQÒ%JQQUG8KFGQCPFVWTP9KFGUETGGPQPQTQÒ+HVJGXKFGQ
you’re playing is in widescreen format, turning this on preserves the widescreen
aspect ratio.
Set the TV signal to NTSC or PAL: Choose Video > TV Signal and select NTSC or PAL.
065%CPF2#.CTG68DTQCFECUVUVCPFCTFUWUGFKPFKÒGTGPVTGIKQPU+H[QW¨TGKPVJG
Americas, NTSC is probably the correct choice. Elsewhere, try PAL. If you’re not sure,
EJGEMVJGFQEWOGPVCVKQPVJCVECOGYKVJ[QWT68QTRTQLGEVQT
Use TV Out settings to set up how iPad plays videos on your TV.
168 Chapter 22 Settings
7UGQPGQHVJGUGVQEQPPGEVK2CFVQC68QTRTQLGEVQT
Apple Digital AV Adapter and an HDMI cable
Apple Component AV Cable
Apple Composite AV Cable
Apple VGA Adapter
If you use the Apple Digital AV Adapter or the Apple Component AV Cable, high-
resolution videos are shown in HD quality. Apple cables are available for purchase in
many countries. Go to www.apple.com/store.
9KVJK2CFYJGPVJGECDNGKUEQPPGEVGFVQC68QTRTQLGEVQTVJGK2CFUETGGPKU
automatically mirrored on the external display in up to 1080p resolution, and videos
play at a maximum resolution of 720p. Some apps such as Keynote may use the
external display as a second video monitor. With previous iPad models, only certain
applications (including YouTube, Videos, and Photos) use the external display.
Photos
Use Photos settings to specify how slideshows display your photos.
Set the length of time each slide is shown: Choose Photos > Play Each Slide For, and
select the length of time.
Set whether to repeat slideshows: %JQQUG2JQVQUCPFVWTP4GRGCVQPQTQÒ
Set photos to appear randomly or in order: %JQQUG2JQVQUCPFVWTP5JWÔGQPQTQÒ
FaceTime
Use FaceTime settings to turn on FaceTime or change your address.
Enter your Apple ID and password to enable FaceTime. If you don’t have an Apple ID,
tap Create New Account and follow the onscreen instructions. The email address you
specify when creating the account will be your FaceTime address.
6WTP(CEG6KOGQPQTQÒ9JGP(CEG6KOGKUQÒ[QWECPPQVRNCEGQTTGEGKXG
FaceTime calls.
Specify additional FaceTime addresses: To add an email address so that others can
use it to call you with FaceTime, tap Add Another Email.
169
Chapter 22 Settings
Notes
Use Notes settings to choose the font used to display your notes.
Choose a font: Choose Notes and select a font.
Store
Use Store settings to create or change an Apple ID. By default, the Apple ID you’re
signed in to when you sync iPad with your computer appears in Store settings. You can
EJCPIGCEEQWPVUQPK2CFVQRWTEJCUGOWUKEQTCRRUHTQOCFKÒGTGPVCEEQWPV+H[QW
don’t have an Apple ID, you can create one in Store settings.
Create a new account: Choose Store and tap Create New Account, then follow the
onscreen instructions.
Sign in to an account: Choose Store and tap Sign in, then enter your Apple ID
and password.
View your Apple ID information: Choose Store, sign in using your Apple ID, and tap
View Apple ID.
5KIPKPVQCFKÒGTGPVCEEQWPVChoose Store and tap Sign out, then tap Sign in and
enter your username and password.
170 Chapter 22 Settings
iPad in the Enterprise A
Appendix
iPad at Work
With support for secure access to corporate networks, directories, and Microsoft
Exchange, iPad is ready to go to work. For detailed information about using iPad in
business go to www.apple.com/ipad/business.
7UKPI%QP°IWTCVKQP2TQ°NGU
If you’re in an enterprise environment, you may be able to set up accounts and other
KVGOUQPK2CFD[KPUVCNNKPICEQP°IWTCVKQPRTQ°NG%QP°IWTCVKQPRTQ°NGUNGV[QWT
administrator set up your iPad to use the information systems at your company, school,
QTQTICPK\CVKQP(QTGZCORNGCEQP°IWTCVKQPRTQ°NGOKIJVUGVWR[QWTK2CFVQCEEGUU
the Microsoft Exchange servers at work, so iPad can access your Exchange email,
calendars, and contacts.
#UKORNGEQP°IWTCVKQPRTQ°NGECPEQP°IWTGOCP[FKÒGTGPVUGVVKPIUQPK2CF(QT
GZCORNGCEQP°IWTCVKQPRTQ°NGECPUGVWR[QWT/KETQUQHV'ZEJCPIGCEEQWPV820
CEEQWPVCPFEGTVK°ECVGUHQTUGEWTGCEEGUUVQ[QWTEQORCP[¨UPGVYQTMCPFKPHQTOCVKQP
#EQP°IWTCVKQPRTQ°NGOC[CNUQVWTPQP2CUUEQFG.QEMYJKEJTGSWKTGU[QWVQETGCVG
and enter a passcode for using iPad.
;QWTCFOKPKUVTCVQTOC[FKUVTKDWVGEQP°IWTCVKQPRTQ°NGUGKVJGTD[GOCKND[RWVVKPIVJGO
on a secure webpage, or by installing them directly on iPad for you. Your administrator
OC[JCXG[QWKPUVCNNCRTQ°NGVJCVVKGU[QWTK2CFVQCOQDKNGFGXKEGOCPCIGOGPVUGTXGT
YJKEJCNNQYU[QWTCFOKPKUVTCVQTVQEQP°IWTG[QWTUGVVKPIUTGOQVGN[
+PUVCNNKPIEQP°IWTCVKQPRTQ°NGU
1 1PK2CFQRGPVJGGOCKNOGUUCIGQTFQYPNQCFVJGEQP°IWTCVKQPRTQ°NGUHTQOVJG
website your administrator provides.
2 (QTGCEJEQP°IWTCVKQPRTQ°NGVCRVJGRTQ°NGVJGPVCR+PUVCNN
3 Enter passwords and other information that’s requested.
Important: ;QWOC[DGCUMGFYJGVJGTCEQP°IWTCVKQPRTQ°NGKUVTWUVGF+HKPFQWDV
CUM[QWTCFOKPKUVTCVQTDGHQTGKPUVCNNKPIVJGEQP°IWTCVKQPRTQ°NG
171
;QWECP¨VEJCPIGVJGUGVVKPIUKPCEQP°IWTCVKQPRTQ°NG+H[QWYCPVVQEJCPIGUGVVKPIU
[QWOWUV°TUVTGOQXGVJGEQP°IWTCVKQPRTQ°NGQTKPUVCNNCPGYEQP°IWTCVKQPRTQ°NG
with the new settings.
4GOQXGCRTQ°NG+P5GVVKPIUEJQQUG)GPGTCN 2TQ°NGVJGPUGNGEVVJGEQP°IWTCVKQP
RTQ°NGCPFVCR4GOQXG
4GOQXKPICEQP°IWTCVKQPRTQ°NGFGNGVGUVJGUGVVKPIUCPFCNNQVJGTKPHQTOCVKQP
KPUVCNNGFD[VJGRTQ°NG
Setting Up Microsoft Exchange Accounts
Microsoft Exchange provides email, contact, and calendar information that you can
automatically sync wirelessly to iPad. You can set up an Exchange account directly
on iPad.
Set up an Exchange account on iPad:
1 On the iPad Home screen, tap Settings.
2 Tap “Mail, Contacts, Calendars,” then tap Add Account.
3 Tap Microsoft Exchange.
4 Enter your account information, then tap Save.
Your service provider or administrator can provide the account settings you need.
Exchange accounts: Enter your email address, domain (optional), user name, password,
and a description.
iPad supports Microsoft’s Autodiscovery service, which uses your user name and
password to determine the address of the Exchange server. If the server address can’t
be determined, you’re asked to enter it. Once you connect to the Exchange server, you
may be prompted to change your passcode to meet server requirements.
5 When setting up a Microsoft Exchange account, tap the items you want to use on
iPad—mail, contacts, and calendars.
VPN Access
VPN (virtual private network) provides secure access over the Internet to private
networks, such as the network at your company or school. Use Network settings on iPad
VQEQP°IWTGCPFVWTPQP820#UM[QWTCFOKPKUVTCVQTYJCVUGVVKPIU[QWUJQWNFWUG
820ECPCNUQDGUGVWRCWVQOCVKECNN[D[CEQP°IWTCVKQPRTQ°NG9JGP820KUUGVWR
D[CEQP°IWTCVKQPRTQ°NGK2CFOC[VWTP820QPCWVQOCVKECNN[YJGPGXGTKV¨UPGGFGF
For more information, see “7UKPI%QP°IWTCVKQP2TQ°NGU” on page 171 or contact
your administrator.
172 Appendix A iPad in the Enterprise
LDAP and CardDAV Accounts
When you set up an LDAP account, you can view and search for contacts on your
company or organization’s LDAP server. The server appears as a new group in Contacts.
Because LDAP contacts aren’t downloaded to iPad, you must have an Internet
connection to view them. Check with your administrator for account settings and
other requirements (such as VPN).
When you set up a CardDAV account, your account contacts are synced with iPad over
the air. You may also be able to search for contacts on your company or organization’s
CardDAV server.
Set up an LDAP or CardDAV account:
1 In Settings, tap “Mail Contacts, Calendars,” then tap Add Account.
2 Tap Other, then tap Add LDAP Account or Add CardDAV Account.
3 Enter your LDAP account information, then tap Next to verify the account.
4 Tap Save.
173
Appendix A iPad in the Enterprise
International Keyboards B
Appendix
+PVGTPCVKQPCNMG[DQCTFUCNNQY[QWVQGPVGTVGZVKPOCP[FKÒGTGPVNCPIWCIGUKPENWFKPI
Asian languages and languages written from right to left.
Adding Keyboards
6QGPVGTVGZVKPFKÒGTGPVNCPIWCIGUQPK2CF[QWWUGFKÒGTGPVMG[DQCTFU$[FGHCWNV
only the keyboard for the language you’ve set is available. To make keyboards for other
languages available, use Keyboard settings.
Add a keyboard:
1 In Settings, choose General > Keyboard > International Keyboards.
The number before the arrow indicates the number of keyboards currently enabled.
2 Tap Add New Keyboard, then choose a keyboard from the list.
Repeat to add more keyboards. Some languages have multiple keyboards available.
For a list of keyboards supported by iPad, go to www.apple.com/ipad/specs.
Edit your keyboard list: Choose General > Keyboard > International Keyboards, then
tap Edit and do one of the following:
To delete a keyboard, tap , then tap Delete.
To reorder the list, drag next to a keyboard to a new place in the list.
Switching Keyboards
6QGPVGTVGZVKPCFKÒGTGPVNCPIWCIGUYKVEJMG[DQCTFU
Switch keyboards when you’re typing: Tap . When you tap the symbol, the name of
VJGPGYN[CEVKXCVGFMG[DQCTFCRRGCTUDTKG±[
You can also touch and hold to display a list of available keyboards. To choose a
MG[DQCTFHTQOVJGNKUVUNKFG[QWT°PIGTVQVJGPCOGQHVJGMG[DQCTFVJGPTGNGCUG
Many keyboards provide letters, numbers, and symbols not visible on the keyboard.
174
Type letters, numbers, or symbols that aren’t on the keyboard: Touch and hold the
TGNCVGFNGVVGTPWODGTQTU[ODQNVJGPUNKFG[QWT°PIGTVQEJQQUGCXCTKCVKQP1PVJG
Thai keyboard, for example, you can choose native numbers by touching and holding
the related Arabic number.
Chinese
;QWECPWUGMG[DQCTFUVQGPVGT%JKPGUGKPUGXGTCNFKÒGTGPVYC[UKPENWFKPI2KP[KP
%CPILKG9WDK*WCCPF<JW[KP;QWECPCNUQWUG[QWT°PIGTVQYTKVG%JKPGUG
characters on the screen.
'PVGTKPI5KORNK°GFQT6TCFKVKQPCN%JKPGUG2KP[KP
Use the QWERTY keyboard to enter Pinyin for Chinese characters. As you type,
suggested Chinese characters appear. Tap a suggestion to choose it, or continue
entering Pinyin to see more options.
If you keep entering Pinyin without spaces, sentence suggestions appear.
Entering Chinese Cangjie
7UGVJGMG[DQCTFVQDWKNF%JKPGUGEJCTCEVGTUHTQOVJGEQORQPGPV%CPILKGMG[U
As you type, suggested Chinese characters appear. Tap a character to choose it, or
EQPVKPWGV[RKPIWRVQ°XGVQVCNEQORQPGPVUVQUGGOQTGEJCTCEVGTQRVKQPU
'PVGTKPI5KORNK°GF%JKPGUG5VTQMG9WDK*WC
7UGVJGMG[RCFVQDWKNF%JKPGUGEJCTCEVGTUWUKPIWRVQ°XGUVTQMGUKPVJGEQTTGEV
writing sequence: from left to right, top to bottom, outside to inside, and from inside
to the closing stroke (for example, the Chinese character 圈 (circle) should begin with
the vertical stroke 丨).
As you type, suggested Chinese characters appear (the most commonly used
EJCTCEVGTUCRRGCT°TUV6CRCEJCTCEVGTVQEJQQUGKV
If you’re not sure of the correct stroke, enter an asterisk (*). To see more character
options, type another stroke, or scroll through the character list.
Tap the match (匹配) key to show only characters that match exactly what you typed.
For example, if you type 一一 (one one) and tap the match (匹配) key, the more
commonly used 二 (two) appears as an exact match.
Entering Traditional Chinese Zhuyin
Use the keyboard to enter Zhuyin letters. As you type, suggested Chinese characters
appear. Tap a suggestion to choose it, or continue entering Zhuyin letters to see more
options. After you type an initial letter, the keyboard changes to show more letters.
If you keep entering Zhuyin without spaces, sentence suggestions appear.
175
Appendix B International Keyboards
'PVGTKPI*CPFYTKVVGP5KORNK°GFQT6TCFKVKQPCN%JKPGUG
9TKVG%JKPGUGEJCTCEVGTUFKTGEVN[QPVJGUETGGPYKVJ[QWT°PIGT#U[QWYTKVGEJCTCEVGT
strokes, iPad recognizes them and shows matching characters in a list, with the closest
match at the top. When you choose a character, its likely follow-on characters appear
in the list as additional choices.
You can get some complex characters by writing two or more component characters.
For example, enter 魚°UJVJGP巤 (bristle), to get 鱲 (partial name of Hong Kong
International Airport), which appears in the character list with an arrow next to it. Tap
the character to replace the characters you entered.
9KVJ5KORNK°GF%JKPGUGJCPFYTKVKPI4QOCPEJCTCEVGTUCTGCNUQTGEQIPK\GF
%QPXGTVKPI$GVYGGP5KORNK°GFCPF6TCFKVKQPCN%JKPGUG
Select the character or characters you want to convert, then tap Replace.
Drawing Chinese Characters
9JGP5KORNK°GFQT6TCFKVKQPCN%JKPGUGJCPFYTKVKPIHQTOCVUCTGVWTPGFQP[QWECP
GPVGT%JKPGUGEJCTCEVGTUYKVJ[QWT°PIGTCUUJQYP
;V\JOWHK
176 Appendix B International Keyboards
Japanese
;QWECPGPVGT,CRCPGUGWUKPIVJG4QOCLKMG[DQCTFQT(KHV[-G[MG[DQCTF
Entering Japanese Romaji
7UGVJG4QOCLKMG[DQCTFVQGPVGTU[NNCDNGU#NVGTPCVKXGEJQKEGUCRRGCTCNQPIVJGVQRQH
the keyboard; tap one to enter it.
Entering Japanese Fifty Key
Use the Fifty Key keyboard to input code for Japanese syllables. As you type, suggested
syllables appear. Tap the syllable to choose it.
Korean
Use the 2-Set Korean keyboard to type Hangul letters. To type double consonants or
compound vowels, touch and hold the letter, then slide to choose the double letter.
Vietnamese
Touch and hold a character to see the available diacritical marks, then slide to choose
the one you want.
You can also type the following key sequences to enter characters with diacritical marks:
aa—âCEKTEWO±GZ
aw —ă (a caron)
ee—êGEKTEWO±GZ
oo—ôQEKTEWO±GZ
ow —ơ (o hook)
w —ư (u hook)
dd —đ (d dash)
as—á (a acute)
af —à (a grave)
ar—ả (a question mark)
ax —ã (a rising accent)
aj —ạ (a drop tone)
177
Appendix B International Keyboards
Creating Dictionaries
When using certain Chinese or Japanese keyboards, you can create a dictionary
of word and input pairs. When you type a word from the dictionary while using a
supported keyboard, the associated input is substituted for the word. The dictionary is
available for the following keyboards:
%JKPGUG5KORNK°GF2KP[KP
Chinese - Traditional (Pinyin)
Chinese - Traditional (Zhuyin)
,CRCPGUG4QOCLK
Japanese (50 Key)
Add a word to the dictionary: In Settings, choose General > Keyboard > Edit User
Dictionary. Tap VCRVJG9QTF°GNFCPFGPVGTVJGYQTFVJGPVCRVJG;QOK2KP[KP
QT<JW[KP°GNFCPFGPVGTVJGKPRWV
You can have multiple inputs for each word, based on which keyboards are turned on.
Delete a word from the dictionary: Tap the word in the User Dictionary list, then tap
Delete Word.
178 Appendix B International Keyboards
Tips and Troubleshooting C
Appendix
Tips and Troubleshooting
Apple iPad Support Site
Comprehensive support information is available online at www.apple.com/support/ipad.
You can also use Express Lane for personalized support (not available in all countries).
See expresslane.apple.com.
Low-Battery Image or “Not Charging” Message Appears
iPad is low on power and needs to charge for up to ten minutes before you can use it.
For information about charging iPad, see “Charging the Battery” on page 33.
VY
When charging, make sure you’re using the 10W USB power adapter that came with
iPad or the USB port on a recent Mac. The fastest way to charge is to use the power
adapter. See “Charging the Battery” on page 33.
(QTHCUVGTEJCTIKPIVWTPK2CFQÒ
iPad may not charge when connected to the USB port on an older Mac, a PC, a
keyboard, or to a USB hub.
If your Mac or PC doesn’t provide enough power to charge iPad, a Not Charging
message appears in the status bar. To charge iPad, disconnect it from your computer
and connect it to a power outlet using the included Dock Connector to USB Cable and
10W USB power adapter.
iPad Doesn’t Respond
iPad may be low on power. Connect iPad to the 10W USB power adapter to charge.
See “Charging the Battery” on page 33.
Press and hold the Sleep/Wake for a few seconds until a red slider appears, then
press and hold the Home button until the app you were using quits.
179
+HVJCVFQGUP¨VYQTMVWTPK2CFQÒCPFVJGPVWTPKVQPCICKP2TGUUCPFJQNFVJG
Sleep/Wake button until a red slider appears, then drag the slider. Then press and
hold the Sleep/Wake button until the Apple logo appears.
If that doesn’t work, reset iPad. Press and hold both the Sleep/Wake button and the
Home button for at least ten seconds, until the Apple logo appears.
If the screen doesn’t rotate when you turn iPad, hold iPad upright, and make sure
that the screen rotation lock is not engaged.
“This accessory is not supported by iPad” Appears
The accessory you attached may not work with iPad. Make sure the Dock Connector to
USB Cable is free of debris, and refer to the documentation that came with the accessory.
Connect-to-iTunes Screen Appears
6QWUGK2CF[QWOWUV°TUVUGVKVWRKPK6WPGU%QPPGEVK2CFVQ[QWTEQORWVGTQRGP
iTunes if it doesn’t open automatically, then follow the onscreen instructions.
An App Appears Too Small
Most apps for iPhone and iPod touch can be used with iPad, but they might not take
advantage of the large screen. In this case, tap to zoom in on the app. Tap to
return to the original size.
Look in the App Store to see if there’s a version of the app that’s optimized for iPad,
or a universal version that’s optimized for iPhone, iPod touch, and iPad.
Onscreen Keyboard Doesn’t Appear
If iPad is paired with a Bluetooth keyboard, the onscreen keyboard doesn’t appear. To
OCMGVJGQPUETGGPMG[DQCTFCRRGCTRTGUUVJG'LGEVMG[QPC$NWGVQQVJMG[DQCTF;QW
can also make the onscreen keyboard appear by moving the Bluetooth keyboard out
QHTCPIGQTVWTPKPIKVQÒ
iTunes and Syncing
iPad Doesn’t Appear or Syncing Doesn’t Work
If iPad doesn’t appear in iTunes on your computer or is unable to sync content,
contacts, calendars, or bookmarks, try the following:
Recharge the battery if iPad is low on power. See “ Charging the Battery” on page 33.
&KUEQPPGEVQVJGT75$FGXKEGUHTQO[QWTEQORWVGTCPFEQPPGEVK2CFVQCFKÒGTGPV
USB 2.0 port on your computer (not on your keyboard or a USB hub).
Unlock iPad if it’s locked with a passcode.
Restart your computer and reconnect iPad to your computer.
Restart iPad.
180 Appendix C Tips and Troubleshooting
Download and install (or reinstall) the latest version of iTunes from
www.apple.com/itunes.
For push accounts, make sure iPad has an Internet connection. See “ Connecting to
the Internet” on page 29.
Backing Up iPad
Backing Up
iTunes creates a backup of settings, app data, and other information on iPad when you:
Sync iPad with iTunes on your computer
Update iPad using iTunes
Restore iPad using iTunes, if you choose to back up when asked
You can restore backup information to iPad after updating or restoring iPad software,
or you can use a backup to copy your current iPad information to another iPad. See
“Updating and Restoring iPad Software” on page 182.
Backups don’t include synced items, such as songs and videos from your iTunes
library, or information such as contacts and calendars from your computer. To restore
synced items, you must sync iPad after restoring backup information. If iPad is set to
sync automatically, synced items are restored immediately after a software restore or
update. See “Syncing with iTunes” on page 24.
#RRUHTQOVJG#RR5VQTGCTGKPENWFGFKPVJG°TUVDCEMWRCHVGTVJGCRRUCTG
FQYPNQCFGF5WDUGSWGPVDCEMWRUKPENWFGLWUVVJGCRRFCVC
For extra security, you can set iTunes to encrypt your backups.
Encrypt iPad backups:
1 Connect iPad to your computer.
2 In iTunes, select iPad in the sidebar.
3 In the Summary pane, select “Encrypt backups.”
4 Select a password, then click Set Password.
If the backup is encrypted, you’ll need to enter your password before restoring your
backup information to iPad. Encrypted backups are shown with a lock icon in the
list of backups in the Devices pane of iTunes preferences.
181
Appendix C Tips and Troubleshooting
Removing a Backup
You can remove an iPad backup from the list of backups in iTunes. You may want to do
this, for example, if a backup was created on someone else’s computer.
Remove a backup:
1 In iTunes, open iTunes Preferences.
Mac: Choose iTunes > Preferences.
Windows: Choose Edit > Preferences.
2 Click Devices (iPad does not need to be connected).
3 Select the backup you want to remove, then click Delete Backup.
4 %NKEM&GNGVG$CEMWRVQEQP°TO[QWYKUJVQTGOQXGVJGUGNGEVGFDCEMWR
5 Click OK.
Updating and Restoring iPad Software
About Updating and Restoring Software
You can use iTunes to update or restore iPad software.
If you update, the iPad software is updated. Your downloaded apps, settings, and
FCVCCTGP¨VCÒGEVGF
Note: In some cases, an update may also include restoring iPad.
If you restore, the latest version of iPad software is reinstalled, settings are restored
to their default, and all data stored on iPad is deleted, including downloaded apps,
songs, videos, contacts, photos, calendar information, and any other data. If you’ve
backed up iPad with iTunes on your computer, you can restore data from the
backup at the end of the restore process.
Deleted data is no longer accessible through the iPad user interface, but it isn’t erased
from iPad. For information about erasing all content and settings, see “Resetting
iPad” on page 162.
If you use a Bluetooth headset or keyboard with iPad and you restore settings, you
must pair the Bluetooth device with iPad again to use it.
For more information about updating and restoring iPad software, go to
support.apple.com/kb/HT1414.
Updating iPad
Make sure your computer has an Internet connection and that you’ve installed the
latest version of iTunes from www.apple.com/itunes.
Update iPad:
1 Connect iPad to your computer.
182 Appendix C Tips and Troubleshooting
2 Select iPad in the iTunes sidebar, then click the Summary tab.
3 Click “Check for Update.” iTunes tells you if there’s a new version of the iPad software
available.
4 Click Update to install the latest version of the software.
Restoring iPad
Make sure your computer has an Internet connection and that you’ve installed the
latest version of iTunes from www.apple.com/itunes.
Restore iPad:
1 Connect iPad to your computer.
2 Select iPad in the iTunes sidebar, then click the Summary tab.
3 Click “Check for Update.” iTunes tells you if there’s a new version of the iPad software
available.
4 Click Restore. Follow the onscreen instructions to complete the restore process.
When restoring, it is recommended that you back up iPad when prompted.
When the iPad software has been restored, you can choose to set up iPad as a new
iPad, or restore your music, video, app data, and other content from a backup.
After restoring from a backup, previous data is no longer accessible through the iPad
user interface, but it isn’t erased from iPad. For information about erasing all content
and settings, see “Resetting iPad” on page 162.
Restoring from a Backup
You can restore the settings, app data, and other information from a backup, or
use this feature to copy these items to another iPad. Make sure your computer has
an Internet connection and that you’ve installed the latest version of iTunes from
www.apple.com/itunes.
Important: Restoring from a backup is not the same as restoring iPad from the
Summary pane in iTunes. Restoring from a backup doesn’t fully restore iPad software.
Also, restoring iPad from a backup restores all data in the backup, including data for
apps. If you choose an old backup, restoring it could replace the app data with data
that isn’t current. For more information, see “Resetting iPad” on page 162.
Restore iPad from a backup:
1 Connect iPad to the computer you normally sync with.
2 In iTunes, Control-click iPad in the sidebar, then choose “Restore from Backup” from the
menu that appears.
3 Choose the backup that you want to restore from the pop-up menu, then click Restore.
If the backup is encrypted, you’ll need to enter your password.
183
Appendix C Tips and Troubleshooting
After restoring from a backup, previous data is no longer accessible through the iPad
user interface, but it isn’t erased from iPad. For information about erasing all content
and settings, see “Resetting iPad” on page 162.
Safari, Mail, and Contacts
Can’t Send Email
If iPad is unable to send email, try the following:
In Settings, choose “Mail, Contacts, Calendars,” then select the account you’re trying
to use. Tap Account Info, then tap SMTP under Outgoing Mail Server. You can set up
additional SMTP servers, or select one from another mail account on iPad. Contact
[QWT+PVGTPGVUGTXKEGRTQXKFGTHQTEQP°IWTCVKQPKPHQTOCVKQP
Set up your email account directly on iPad instead of syncing it from iTunes. In
Settings, choose “Mail, Contacts, Calendars,” tap Add Account and enter your
account information. If iPad is unable to locate your service provider’s settings when
you enter your email address, go to support.apple.com/kb/HT1277 for help setting
up your account.
6WTPK2CFQÒCPFVJGPQPCICKP2TGUUCPFJQNFVJG5NGGR9CMGDWVVQPHQTCHGY
seconds until a red slider appears, then drag the slider. Then press and hold the
Sleep/Wake button until the Apple logo appears.
For additional troubleshooting information, go to www.apple.com/support/ipad.
If you still can’t send email, you can use Express Lane (not available in all countries).
Go to expresslane.apple.com.
Can’t Receive Email
If iPad can’t receive email, try the following:
If you use one or more computers to check the same email account, it may create a
lock-out. For more information, go to support.apple.com/kb/TS2621.
Set up your email account directly on iPad instead of syncing it from iTunes. In
Settings, choose “Mail, Contacts, Calendars,” tap Add Account, then enter your
account information. If iPad is unable to locate your service provider’s settings when
you enter your email address, go to support.apple.com/kb/HT1277 for help setting
up your account.
6WTPK2CFQÒCPFVJGPQPCICKP2TGUUCPFJQNFVJG5NGGR9CMGDWVVQPHQTCHGY
seconds until a red slider appears, then drag the slider. Then press and hold the
Sleep/Wake button until the Apple logo appears.
+H[QWTK2CF9K(K)WUGUCEGNNWNCTFCVCPGVYQTMVWTPQÒ9K(KUQK2CFEQPPGEVU
to the Internet through the cellular data network. In Settings, choose Wi-Fi and turn
QÒ9K(K
184 Appendix C Tips and Troubleshooting
For additional troubleshooting information, go to www.apple.com/support/ipad. If you
still can’t send email, you can use Express Lane (not available in all countries). Go to
expresslane.apple.com.
Email Attachment Won’t Open
K2CFOC[PQVUWRRQTVVJGCVVCEJOGPV°NGV[RGK2CFUWRRQTVUVJGHQNNQYKPIV[RGUQH
email attachments:
.doc Microsoft Word
.docx Microsoft Word (XML)
.htm webpage
.html webpage
.ics Calendar item
.key Keynote
.numbers Numbers
.pages Pages
.pdf Preview, Adobe Acrobat
.ppt Microsoft PowerPoint
.pptx Microsoft PowerPoint (XML)
.rtf Rich Text Format
.txt text
.vcf contact information
.xls Microsoft Excel
.xlsx Microsoft Excel (XML)
Sound, Music, and Video
No Sound
Make sure the iPad speaker isn’t covered.
Make sure the Side Switch isn’t set to silent. See “ Volume Buttons” on page 11.
If you’re using a headset, unplug it, then plug it in again. Make sure you push the
plug all the way in.
Make sure the volume isn’t turned all the way down.
Music on iPad might be paused. If you’re using a headset with a play button, try
pressing the play button to resume playback. Or from the Home screen, tap iPod,
then tap .
185
Appendix C Tips and Troubleshooting
Check to see if a volume limit is set. From the Home screen, choose Settings > iPod >
Volume Limit. For more information, see “iPod” on page 168.
If you’re using the line out port on the optional iPad Dock, make sure that you
turn on the external speakers or stereo, and that they’re plugged in correctly and
working properly. Use the volume controls on the the external speakers or stereo,
not on iPad.
If you're using an app that works with AirPlay, check to see if the AirPlay device
you're sending the sound to is turned on and the volume is turned up. If you want
to hear sound through iPad's speaker, tap and select it from the list.
A Song, Video, or Other Item Won’t Play
The song, video, audiobook, or podcast may be encoded in a format that iPad doesn’t
UWRRQTV(QTKPHQTOCVKQPCDQWVVJGCWFKQCPFXKFGQ°NGHQTOCVUK2CFUWRRQTVUIQVQ
www.apple.com/ipad/specs.
If a song or video in your iTunes library isn’t supported by iPad, you may be able to
convert it to a format iPad supports. For example, you can use iTunes for Windows
VQEQPXGTVPQPRTQVGEVGF9/#°NGUVQCHQTOCVK2CFUWRRQTVU(QTOQTGKPHQTOCVKQP
open iTunes and choose Help > iTunes Help.
No Video or Sound when Using AirPlay
To send video or audio to an AirPlay device such as an Apple TV, iPad and the AirPlay
device must be connected to the same wireless network. If you don't see the
button, iPad isn’t connected to the same Wi-Fi network as an AirPlay device, or the app
you’re using doesn’t support AirPlay.
When sound or video is being sent to an AirPlay device, iPad doesn’t display video
or play audio. To direct the content to iPad and disconnect iPad from the AirPlay
device, tap and select iPad in the list.
Some applications play only audio over AirPlay. If video isn't working, make sure that
the app you're using supports both audio and video.
If the Apple TV has been set up to require a passcode, you must enter it on iPad
when asked, in order to use AirPlay.
Make sure the speakers on the AirPlay device are turned on and turned up. If you’re
using an Apple TV, make sure the TV’s input source is set to Apple TV. Make sure the
volume control on iPad is turned up.
When iPad is streaming with AirPlay, it must remain connected to the Wi-Fi network.
If you take iPad out of range, playback stops.
Depending on the speed of your network, it may take 30 seconds or more for
playback to begin when using AirPlay.
For more information about AirPlay, go to support.apple.com/kb/HT4437.
186 Appendix C Tips and Troubleshooting
No Image on TV or Projector Connected to iPad
9JGP[QWEQPPGEVK2CFVQC68QTRTQLGEVQTVJGCVVCEJGFFKURNC[CWVQOCVKECNN[OKTTQTU
the iPad screen. Some apps may support using the attached display as a second
monitor. Check the app’s settings and documentation.
Go to Settings > Video and make sure the settings are correct for your TV or
RTQLGEVQT6QXKGY*&XKFGQUKPJKIJTGUQNWVKQP[QWOWUVWUGCEQORQPGPVXKFGQ
cable or the Apple Digital AV Adapter.
/CMGUWTGVJGXKFGQECDNGKU°TON[EQPPGEVGFCVDQVJGPFUCPFVJCVKV¨UC
supported cable. If iPad is connected to an A/V switchbox or receiver, try connecting
KVFKTGEVN[VQVJG68QTRTQLGEVQTKPUVGCF
Make sure that your TV has the proper video input selected, such as HDMI or
component video.
If no video appears, press the Home button, disconnect and reconnect the cable,
and try again.
FaceTime
Can’t make or receive FaceTime calls
6QWUG(CEG6KOG[QWOWUV°TUVCEVKXCVGKVYKVJ[QWT#RRNG+&5GG%JCRVGT7, “FaceTime,”
on page 63.
Make sure the person calling you is using an email address that’s associated with
FaceTime. This is normally your Apple ID, but you can add other email addresses too.
See “Sign in to FaceTime:” on page 64.
To use FaceTime, iPad must be connected to the Internet via Wi-Fi.
When you make a FaceTime call, allow enough time for the connection to be
established, which may take many rings.
Improving FaceTime quality
For best results with FaceTime, try these tips:
+HVJGXKFGQUGGOULGTM[QTUNQYOCMGUWTGDQVJ[QWCPFVJGRGTUQP[QW¨TGECNNKPI
are connected to the fastest Wi-Fi network available.
If your image is grainy, the camera needs more light. If the incoming image is grainy,
CUMVJGECNNGTVQCFLWUVVJGKTNKIJVKPI
;QWTKOCIGYQP¨V°NNVJGYJQNGUETGGPKH[QWJQNFK2CFKPNCPFUECRGQTKGPVCVKQP
The person you’re talking with might also need to rotate their device to send you a
bigger image.
187
Appendix C Tips and Troubleshooting
iTunes Store and App Store
iTunes or App Store Isn’t Available
To use the iTunes Store or the App Store, iPad must have an Internet connection.
See “Connecting to the Internet” on page 29.
To purchase content from the iTunes Store or the App Store, you need an Apple ID.
You can set up an Apple ID on iPad. From the Home screen, choose Settings > Store >
Create New Apple ID. See “Store” on page 170.
You can also set up an account on your computer by opening iTunes and choosing
Store > Create Account.
Note: The iTunes Store and the App Store aren’t available in some countries.
Restarting and Resetting iPad
If something isn’t working right, try restarting iPad, force quitting an app, or
resetting iPad.
Restart iPad: Press and hold the Sleep/Wake button until the red slider appears.
5NKFG[QWT°PIGTCETQUUVJGUNKFGTVQVWTPQÒK2CF6QVWTPK2CFDCEMQPRTGUUCPF
hold the Sleep/Wake until the Apple logo appears.
Force quit an app: Press and hold the Sleep/Wake button on top of iPad for a few
seconds until a red slider appears, then press and hold the Home button until the
app quits.
+H[QWECP¨VVWTPQÒK2CFQTKHVJGRTQDNGOEQPVKPWGU[QWOC[PGGFVQTGUGVK2CF6JKU
UJQWNFDGFQPGQPN[KHVWTPKPIK2CFQÒCPFQPFQGUP¨VTGUQNXGVJGRTQDNGO
Reset iPad: Press and hold the Sleep/Wake button and the Home button at the same
time for at least ten seconds, until the Apple logo appears.
iPad Still Doesn’t Respond After Reset
Reset iPad settings. From the Home screen choose Settings > General > Reset >
Reset All Settings. All your settings are reset, but your data and media aren’t deleted.
If that doesn’t work, erase all content on iPad. See “ Resetting iPad” on page 162.
If that doesn’t work, restore the iPad software. See “ Removing a Backup” on page 182.
Safety, Service, and Support Information
The following table describes where to get more iPad-related safety, software, and
service information.
188 Appendix C Tips and Troubleshooting
To learn about Do this
Using iPad safely See the iPad Important Product Information Guide
at support.apple.com/manuals/ipad for the latest
safety and regulatory information.
iPad service and support, tips, forums, and
Apple software downloads
Go to www.apple.com/support/ipad.
The latest information about iPad Go to www.apple.com/ipad.
Managing your Apple ID account Go to appleid.apple.com.
Using iTunes Open iTunes and choose Help > iTunes Help. For
an online iTunes tutorial (not available in some
areas), go to www.apple.com/support/itunes.
MobileMe Go to www.apple.com/mobileme.
Using iPhoto on Mac OS X Open iPhoto and choose Help > iPhoto Help.
Using Address Book on Mac OS X Open Address Book and choose Help >
Address Book Help.
Using iCal on Mac OS X Open iCal and choose Help > iCal Help.
Microsoft Outlook, Windows Address Book,
Adobe Photoshop Album, and Adobe
Photoshop Elements
See the documentation that came with
those apps.
Obtaining warranty service First follow the advice in this guide. Then go
to www.apple.com/support/ipad or see the
iPad Important Product Information Guide at
support.apple.com/manuals/ipad.
Battery replacement service Go to
www.apple.com/batteries/replacements.html.
Using iPad in an enterprise environment Go to www.apple.com/ipad/business.
Disposal and Recycling Information
Your iPad must be disposed of properly according to local laws and regulations.
Because it contains a battery, iPad must be disposed of separately from household
waste. When your iPad reaches its end of life, contact Apple or your local authorities to
learn about recycling options.
For information about Apple’s recycling program, go to www.apple.com/recycling.
Apple and the Environment
At Apple, we recognize our responsibility to minimize the environmental
impacts of our operations and products. For more information, go to
www.apple.com/environment.
189
Appendix C Tips and Troubleshooting
Index
3G 13
10W USB power adapter 10
12-hour time 160
24-hour time 160
A
accessibility
features 137
Large Text 149
Mono Audio 149
settings 162
Speak Auto-text 149
Triple-click Home 15 0
VoiceOver 13 8
White on Black 149
Zoom 148
accounts 163, 172
“push” 164
CFLWUVKPIDTKIJVPGUU17, 15 4, 155
Adobe Photoshop Elements 28, 29
airplane mode
status icon 13
AirPlay
about 45
music playback 108
Photos 73
troubleshooting 186
videos from the camera roll 73
Videos 80
AirPrint 14
about 40
printers 40
See also printing
album tracks 109
alerts
CFLWUVKPIXQNWOG11, 15 6
calendar 90
alternate audio language 79
anti-phishing. See Safari fraud warning
App Store
about 119
browsing 120
deleting apps 123
Genius 120
store account 119, 17 0
syncing 24, 25
syncing purchased content 123
updating apps 122
verifying purchases 118
Apple Component AV Cable 168
Apple Composite AV Cable 168
Apple Digital AV Adapter 168
Apple ID 23
Apple VGA Adapter 168
Apple Wireless Keyboard 20
apps 14
deleting 123
attachments
email 57
audio
alternate language 79
Mono Audio 149
audiobooks, syncing 25
Auto-Brightness 155
AutoFill 50, 166
B
backups
backing up iPad 27
removing 182
restoring from 180, 183
badge, numbered 40
battery
charging 33
low on power 34, 179
maximizing life 34
replacing 34, 189
status icon 13
Bluetooth
°PFKPICFFTGUU155
headphones 43
headset 79, 83, 182, 185
pairing headphones 43
status icon 13
VWTPKPIQPQTQÒ157
unpairing device 44
Index
190
bookmarking
iBooks 12 6
map locations 100
webpages 51
YouTube videos 83, 84
bookmarks, syncing 25, 28, 51
books
accessibility 128
annotating 126
brightness 127
FG°PKPIYQTFU128
deleting, rearranging 129
°PFKPI125
iBooks 124
purchasing 125
reading 126, 12 7
searching 128
syncing 25, 125
syncing books 25
text size 127
braille, using displays with VoiceOver 147
brightness
CFLWUVKPI154, 155
iBooks 127
DTKIJVPGUUCFLWUVKPI17
browser cache, clearing 167
browsing
App Store 120
iTunes Store 114
button
sleep/wake 10
C
cable, Dock Connector to USB 10, 24
cache, clearing browser 167
CalDAV 88
Calendar
about 85
KEU°NGU88
KORQTVKPIKEU°NGUHTQOGOCKN90
searching 88
syncing calendars 25, 27, 85
views 86
See also events
Camera Connection Kit 70
Camera
back camera 61
deleting photos 61
exposure 61
front camera 61
seeing photos and videos you’ve taken 61, 62
taking photos 61
upload photos to your computer 62
%CPILKG175
caps lock, enabling 161
Cc 165
cellular data
VWTPKPIQPQTQÒ154
cellular data plan 30
cellular network 30
charging battery 33
Chinese keyboard 175, 178
cleaning iPad 35
ENQUGFECRVKQPKPIVWTPKPIQPQTQÒ168
computer requirements 23
EQP°IWTCVKQPRTQ°NGU171
connecting to Internet 29
Contacts
about 91
adding and editing 93
adding from Maps 104
assigning photo to 75
display order 165
GAL (Global Address List) 54, 92
LDAP (Lightweight Directory Access Protocol) 92
photos 93
seeing location of 98
send info by email 54
sort order 165
syncing 25, 27, 92
Yahoo! Address Book 27
controls, using 17, 36
EQPXGTVKPIWPRTQVGEVGF9/#°NGU186
cookies 167
copying, text 21
cover 11
current location 102
cutting and pasting text 21
D
data plan 30
data protection 46
Data Roaming 30
VWTPKPIQPQTQÒ154
data, erasing 31, 46, 15 8, 162
date and time, setting 160
date format 161
debug console, Safari 167
deleting
all content and settings 162
apps from the App Store 123
contacts 93
email account 164
email messages 59
notes 95
photos 61, 67
playlists 110
removing 182
songs from a playlist 110
videos 80
developer settings, Safari 167
dictionary 178
Index 191
directions, getting 102
directories (LDAP) 173
disconnecting iPad from computer 33
display freezes 188
Dock Connector to USB cable 10, 24
downloading
apps 121
podcasts 117
E
editing
videos 62
editing text 21
email accounts, syncing 25
enterprise, using iPad 189
ePub books 125
equalizer 168
erasing data 31, 46, 158, 162
events, calendar 86
Exchange. See Microsoft Exchange
exposure 61
external keyboards 20
F
FaceTime 63
making a call 65
phone number format 65
signing in 64
using other apps while talking 65
Fetch New Data 164
Fifty Key 177
°NGHQTOCVU57, 185, 186
°NGUJCTKPI28, 44
Find My iPad 31, 46
force quitting an app 188
format, date and time 161
forwarding messages 54
G
GAL (Global Address List) 54, 92
Game Center
about 130
account information 135
achievements 134
downloading games 132
friends 13 4
inviting friends 132
leaderboards 133
parental controls 13 6
playing games 132
recently played games 13 4
restricting friend requests 160
restricting multiplayer games 160
restrictions 13 6
setting up 130
status information 135
Genius Mixes 106, 111
Genius playlists 110
Genius, App Store 120
gestures, VoiceOver 140
getting help 188
getting started 23
Google
contacts 27
search engine 166
searching the web 51
grab points 21
H
hardware keyboards 20
headset, center button 79, 83, 185
help, getting 188
Home screen 13, 36, 37
adding web clips 52
customizing 38
Home Sharing 112, 168
hybrid view 101
I
iBooks 124
iBookstore 25, 124
iCal 27, 189
ICCID number 155
icons
app 14
status 13
IMAP
accounts 53
searching email 58
IMEI number 155
installing
apps 121
EQP°IWTCVKQPRTQ°NGU171
international keyboards 161, 174
Internet, connecting to 29
iPad Smart Cover 11, 15 8
iPhoto 28, 29, 189
iPod controls 37
iPod
Genius Mixes 111
Genius playlists 110
playlists 110
TGRGCVKPIQTUJWÔKPIUQPIU107
searching 109
transferring content 112
iTunes Store
about 113
account 115, 116, 119, 170
browsing 114
checking download status 117
purchasing songs and albums 115
streaming or downloading podcasts 117
Index
192
syncing purchased content 118
verifying purchases 118
iTunes U
syncing 25, 28
iTunes
getting help 189
Home Sharing 112
iPad doesn’t appear in 180
settings panes 27
J
Japanese keyboard 177, 178
K
keyboards
Apple Wireless Keyboard 20
hardware 20
international 161, 174
layouts 22
switching 174
switching languages 20
typing on 18
Korea keyboard 177
L
landscape orientation 16
languages, switching keyboard 20
Large Text 149
LDAP (Lightweight Directory Access Protocol) 92,
173
links
in email 57
on webpages 49
location. See Maps
location services
using with Camera 60
Location Services 153
location warnings 162
locking iPad 10, 13
M
Mac system requirements 23
Mail
account setup 53, 163
attachments 57, 185
Cc 165
checking for new messages 55, 59
deleting email account 164
deleting messages 59
forwarding messages 54
links 57
load additional messages 56
marking messages as unread 57
organizing email 59
password settings 163
printing messages and attachments 59
problems opening an attachment 185
reading messages 56
replying to messages 54
resizing text column 57
saving drafts 54
searching 58
seeing recipients 57
sending messages 54
sending notes 96
sending photos 54
sending webpage addresses 49
sending YouTube video links 83, 84
settings 155, 163
share contact information 54
signatures 165
storing email on iPad or server 155, 163
syncing email account settings 25
zooming in a message 57
managing
photos 67
Maps
adding location to a contact 104
bookmarking location 100
classic view 101
current location 99, 102
dropped pin 100
°PFKPIDWUKPGUUGU103
°PFKPINQECVKQP98
getting directions 102
hybrid view 101
satellite view 101
seeing location of a contact 98
share location 104
street view 101
terrain view 101
VTCÓEEQPFKVKQPU103
zooming 98
Microsoft Exchange 14, 31, 54, 92, 171, 172
meeting invitations 89
searching email 58
setting up account 172
syncing 85, 172
Microsoft Internet Explorer 28, 51
Microsoft Outlook 27, 85
mirroring video 169
MobileMe 14, 31, 92
getting help 189
searching email 58
security features 31, 46
sending photos to a gallery 74
syncing 51, 85
model number 155
Mono Audio 149
Index 193
movies
rented 28, 80
syncing 24, 25
multitasking 37
music
managing manually 27
previewing 115
purchasing 115
searching 109
settings 168
syncing 24, 25, 28
See also iPod
music videos
syncing 24
mute
audio and video playback 11
UQWPFGÒGEVU11
VoiceOver 141, 144
N
navigating. See panning, scrolling
Network activity
status icon 13
networks 152
Notes 95
emailing 96
searching 96
syncing 25
PQVK°ECVKQPU153
numbered badge 40
O
onscreen keyboard 18
orientation, changing 47
Outlook Express. See Windows Address Book
Outlook. See Microsoft Outlook
overview, iPad apps 14
P
pairing
Bluetooth headphones 43
Bluetooth keyboard 43
removing 43
panning
maps 98
webpages 48
parental controls. See Restrictions
passcode 157
pasting
text 21
PC system requirements 23
PDF books 125
Photo Booth
back camera 67
front camera 67
seeing photos you’ve taken 67
taking photos 66, 67
upload photos to your computer 68
photos 69
albums 71
assigning photos to contacts 75
contact photos 93
emailing multiple photos 74
emailing photos 73
events 71
faces 71
geo-tagged 71
importing from camera or iPhone 70
picture frame 76
places 71
printing 75
saving from web or email 74
sending in email messages 54
settings 169
slideshow 73
syncing 25, 28, 29
taking 61, 66, 67
upload to computer 74
using photos as wallpaper 75
zooming photos 72
Photos
streaming with AirPlay 73
Picture Frame 76
pictures. See Camera, Photos
Pinyin 175, 178
playlists 110
creating 109
Genius 110
Genius Mixes 111
podcasts
downloading 117
streaming 117
syncing 24, 25, 28
pop-ups 167
portrait orientation 16
power adapter, 10W USB 10
power, low 34
previewing, music and videos 115, 116
print
AirPrint printers 40
Print Center 42
printing
cancelling 42
email messages and attachments 59
overview 40
photos 75
setting up 40
status 42
problems. See troubleshooting
purchased content
syncing 118, 12 3
Index
194
purchasing
apps 119
music 113, 115
videos 116
push accounts 164
Q
Quick Nav 146
R
rate a song 109
reading email 56
rechargeable batteries 34
removing backups 182
renting
movies 28, 80
videos 116
repeating 107
replacing battery 34, 189
replying to messages 54
requirements for using iPad 23
reset iPad 188
resizing webpage columns 48
restarting 188
restoring iPad software 182
restoring settings and information 180, 183
restrictions, setting 158
4QOCLK177, 17 8
rotor control 142
S
Safari
AutoFill 50, 166
bookmarking webpages 51
clearing cache 167
cookies 167
debug console 167
Debug Console 167
developer settings 167
fraud warning 167
Home screen web clips 52
navigating 49
opening webpages 47, 49, 50
pop-ups 167
reloading webpages 49
TGUK\KPIEQNWOPUVQ°VUETGGP48
saving images to your Photo Library 49
searching 50
searching the web 51
security 167
sending webpage addresses in email 49
settings 166
stopping webpages from loading 49
syncing bookmarks 25, 28
V[RKPIKPVGZV°GNFU50
zooming webpages 48
satellite view 101
screen 154, 155
brightness 17
UGVVKPIVQCFLWUVCWVQOCVKECNN[155
using 17, 36
screen orientation 16. See Side Switch
lock 16, 37
lock icon 16
lock status icon 13, 16
screenshot, taking a 61
scrolling
about 37
maps 98
webpages 48
SD Card Reader 70
search engine 166
searching
App Store 120
calendars 88
global 42
iTunes Store 114
Mail messages 58
music 109
notes 96
the web 51
using Spotlight 43
webpage text 50
Wikipedia 43
YouTube videos 82
security
erase data after ten failed passcode attempts 158
features 46
Find My iPad 46
setting passcode 157
web 167
selecting text 21
sending
email 54
photos from Photos 73
UGTKCNPWODGT°PFKPI155
service and support information 189
set up iPad 24
settings
accessibility 162
accounts 163
alerts 90
auto-capitalization 161
auto-correction 21, 161
Bluetooth 157
brightness 154
Calendar 90
date and time 160
developer 167
email server 155
Fetch New Data 164
international 161
Index 195
iPad cover lock 158
language 161
location services 153
Mail, Contacts, Calendars 163
Mail 163
music 168
passcode lock 157
Photos 169
Picture Frame 155
resetting 162
restrictions 158
Safari 166
screen brightness 154
security 167
sound 90
Store 170
usage statistics 156
video 168
VoiceOver 137
VPN 156
wallpaper 75, 155
Wi-Fi 152
sharing
photos in email messages 54
UJWÔKPIUQPIU107
Side Switch 11
signatures, email 165
SIM PIN
VWTPKPIQPQTQÒ154
5KORNK°GF%JKPGUG176
sleep/wake button 10
slideshows
settings 169
smart cover 11
software
getting help 189
updating and restoring 182
version 155
sound
CFLWUVKPICNGTVUXQNWOG15 6
CFLWUVKPICNGTVXQNWOG15 6
CFLWUVKPIXQNWOG11
no sound 185
setting limit 168
Sound Check 168
UQWPFGÒGEVU11
sounds
calendar alert 90
Speak Auto-text 149
SSL 163
status icons 13
storage capacity 155
Store, settings 170
subscribing, calendars 88
subtitles 79
UWT°PIVJGYGD47
switching between cameras 61, 67
syncing
calendars 85
Google Contacts 27
iTunes library contents 24, 25
Microsoft Exchange 85, 172
MobileMe 31, 85
preventing 29
purchased songs 118
“Sync in progress” message 33
webpage bookmarks 51
system requirements 23
T
taking photos 61, 66, 67
telephone number format 161
Ten Key 178
text
cutting or copying 21
increasing size 149
pasting 21
typing 18
typing in webpages 50
time format 161
time zone support 88, 166
time, setting 160
touchscreen, using 17, 36
Traditional Chinese 176
VTCÓEEQPFKVKQPUEJGEMKPI103
transfer settings and information 181
transferring
purchased content 112, 113, 118, 123
transferring settings and information 180, 183
trimming videos 62
Triple-click Home 15 0
troubleshooting
backing up 181
can’t open an attachment 185
can’t purchase music or apps 188
display freezes 179
iPad doesn’t appear in iTunes 180
iPad doesn’t respond 179
iPad doesn’t turn on 179
no sound 185
problems playing songs or other content 186
restarting 188
software update and restore 182
VWTPKPIK2CFQPQTQÒ10
TV shows
syncing 24, 25, 28
typing
international keyboards 174
keyboard 18
KPYGDRCIGVGZV°GNFU50
word substitution 178
Index
196
U
undoing edits 22
unlocking iPad 10
unpairing Bluetooth device 44
unread messages, marking 57
updating iPad software 182
usage statistics
battery percentage 156
resetting 156
seeing 156
USB
cable 10, 24
port 24
user dictionary 178
V
VGA connector 84
video settings 168
videos 77
alternate audio language 79
deleting 80
editing 62
playback controls 78
playing 78
previewing 116
purchasing 116
rented 80
subtitles 79
syncing 28
trimming 62
watching on a TV 80, 84
YouTube 81
See also iPod, Music, YouTube
Vietnamese keyboard 177
View Account
changing account information 154
virtual private network. See VPN
VoiceOver
about 138
braille displays 147
entering and editing text 144
gestures 140
keyboard control 144
Quick Nav 146
rotor control 142
volume
CFLWUVKPI11
CFLWUVKPIHQTCNGTVU15 6
setting limit 168
VPN
accessing networks using 172
EQP°IWTKPI156
UGVWRD[EQP°IWTCVKQPRTQ°NG171
VWTPKPIQPQTQÒ157
W
waking iPad 10
wallpaper
settings 75
using photo as 75
warranty service 189
watching videos on a TV 80, 84
web. See Safari
web clips, adding to Home screen 52
webpages
bookmarking 51
syncing 25, 28
White on Black 149
Wi-Fi
addresses 155
forgetting a network 153
LQKPKPIPGVYQTMU29, 152
settings 152
status icon 13
VWTPKPIQPQTQÒ151, 152
Wikipedia, searching 43
Windows Address Book 27
Windows XP 23
9/#°NGUEQPXGTVKPI186
Wubi Hua 175
Y
Yahoo!
Address Book 27
search engine 166
searching using 51
Yomi 17 8
YouTube
bookmarking videos 83, 84
emailing video links 83, 84
±CIIKPICXKFGQ84
playing videos 83
rating videos 84
searching for videos 82
subscribing to videos 84
Z
Zhuyin 175, 178
Zoom (Accessibility feature) 148
zooming
camera 61
email messages 57
maps 98
photos 72
webpages 48
Index 197
%Apple Inc.
© 2011 Apple Inc. All rights reserved.
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AirPort Extreme, Aperture, Apple TV, FaceTime, Finder,
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countries.
App Store, iBookstore, and MobileMe are service marks
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Adobe and Photoshop are trademarks or registered
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© 2011 Google.
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change. Airplane! © 1992 Paramount Pictures. All rights
reserved. Back to the Future © 1985 Universal Studios.
All rights reserved. Dear John © 2010 Dear John, LLC. All
rights reserved. Eat Pray Love © 2010 Columbia Pictures
Industries, Inc. All rights reserved. Iron Man 2, the movie,
© 2010 MVL Film Finance LLC. Iron Man, the character,
TM and © 2010 Marvel Entertainment, LLC and subs. All
rights reserved. The Karate Kid © 2010 Columbia Pictures
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reserved. Tangled will be available on iTunes beginning
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that the information in this manual is accurate. Apple is
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019-2019/2011-03-07