Apple A1469 Apple TV Device with WiFi and Bluetooth User Manual Apple TV

Apple Inc. Apple TV Device with WiFi and Bluetooth Apple TV

Contents

user guide 2

This guide contains all the information youneed to get from setup to your sofa.Welcome. You’re watching Apple TV.
3ContentsContentsChapter 1: Connect. 7 What’sintheBox 8 AppleTVataGlance 10 WhatYouNeed 11 SettingUpAppleTVChapter 2: Congure. 16 NetworkConguration 17 ConnectingtoiTunesChapter 3: Watch. 20 UsingYourAppleRemote 21 BasicRemoteFunctions 21 PairingAppleTVwithaRemote 22 UnpairingAppleTVfromaRemote 23 ChangingtheRemoteBattery 24 RentingMoviesandPurchasingTVShows
4ContentsChapter 4: Problem? No Problem. 26 Troubleshooting 31 StatusLight 32 ServiceandSupport 32 SerialNumber 33 CareandCleaning
www.apple.com/support/appletvConnect.1
6 Chapter 1 Connect.Chapter 1 Connect.WithAppleTV,youcanrenthigh-denitionmovies,purchaseTVshows,watchstreamingcontentfromNetix,andenjoypodcasts,YouTubeandVimeovideos,andInternetradio.And,youcanstreamyourpersonaliTunescontentwirelesslyfromaMacorPC,andviewphotosfromyourcomputerorFlickronyourwidescreenHDTV,fromthecomfortofyourcouch.AndwithAirPlay,youcanwirelesslystreamvideos,music,andphotosfromyouriPhone,iPad,andiPodtouchtoAppleTV.Note:  Contentavailabilityvariesbyregion.For information about SeeWhat you need to get started “WhatYouNeed”onpage10Setting up Apple TV “SettingUpAppleTV”onpage11Setting up your network connection “NetworkConguration”onpage16Using the Apple Remote “UsingYourAppleRemote”onpage20Troubleshooting Apple TV “Troubleshooting”onpage26Apple TV safety and warranty TheApple TV Important Product Information Guide
Chapter 1 Connect.7Chapter 1 Connect.What’s in the BoxAC power cord Apple RemoteNote:  Yourpowercordmaylookdierentfromtheonepicturedhere.
8 Chapter 1 Connect.Chapter 1 Connect.Apple TV at a GlanceStatus lightIR receiver£HDMI port dMicro USB port Optical digital audio portGEthernet portPower port
Chapter 1 Connect.9Chapter 1 Connect.IR receiverUsewiththeincludedAppleRemotetocontrolAppleTV.Status lightThestatuslightashesslowlywhenAppleTVstartsup.WhenAppleTVison,thestatuslightglows.See“StatusLight”onpage31.dMicro USB portForserviceanddiagnostics.≤Power portConnecttheincludedACpowercordtothepowerportonAppleTV.GEthernet portIfyournetworkisEthernet-based,connectanEthernetcable.£HDMI portConnectAppleTVtotheHDMIportofahigh-denitionTVusinganHDMIcable.Optical digital audio portConnectAppleTVtoahometheaterreceiverthathasanopticaldigitalaudioport,usinganopticaldigitalaudio(alsocalledS/PDIForTOSLINK)cable.ZBuilt-in 802.11n Wi-Fi technologyConnectAppleTVtoyourwirelessnetwork.
10 Chapter 1 Connect.Chapter 1 Connect.What You NeedTostartusingAppleTV,youneedthefollowing:High-Denition TVAhigh-denitionTVcapableofdisplaying720pvideoCablesÂAnHDMIcabletoconnectAppleTVtoyourTVÂAnopticaldigitalaudiocable(ifyouplantouseone)NetworkÂAn802.11b,g,ornWi-Fiwirelessnetwork(wirelessvideostreamingrequires802.11gor802.11n),or10/100Base-TEthernetnetworkÂAbroadbandInternetconnection(DSL,cable,orLAN)ÂYourwirelessnetworknameandpassword(ifyouuseone)Software and AccountsToplaycontentfromaMacorPConAppleTV,youneedthefollowing:ÂAnAppleIDtorentmoviesorpurchaseTVshowsfromtheiTunesstore,andtouseHomeSharingtostreamcontentfromaMacorPCÂiTunes10.2orlaterÂANetixaccounttostreamcontent
Chapter 1 Connect.11Chapter 1 Connect.Setting Up Apple TVAppleTVconnectstoyourTVthroughanHDMIportthatdeliversbothaudioandvideo.BeforeyousetupAppleTV,lookattheportsonthebackofyourTVtomakesureyouhavetherightcables.YoucanconnectAppleTVtoahigh-denitionTVorhometheaterreceiverthathasanHDMIport,usinganHDMIcableforbothvideoandaudio.YoucanalsouseanopticaldigitalaudiocabletoconnectAppleTVtoareceiverforaudio.Important:  BeforeyouconnectAppleTVtoapoweroutlet,carefullyreadtheseinstallationinstructionsandthesafetyinformationintheincludedImportant Product Information Guide.
12 Chapter 1 Connect.Chapter 1 Connect.Step 1: Connecting the cables1 ConnectoneendofanHDMIcabletothebackofyourTV.2 ConnecttheotherendofthecabletotheHDMIportonthebackofAppleTV.3 Ifyou’reusinganopticaldigitalaudiocableforaudio,connectoneendofthecabletotheaudioinputportonyourreceiverorTV,andtheotherendtotheopticaldigitalaudioportonthebackofAppleTV.Apple TVTelevisionHDMI port HDMI portHDMI cableNote:  Thebuilt-in802.11Wi-FitechnologyconnectsAppleTVtoyourwirelessnetwork.IfyournetworkisEthernet-based,connectAppleTVtoyournetworkusinganEthernetcable.
Chapter 1 Connect.13Chapter 1 Connect.Step 2: Connect the power cordConnectoneendofthepowercordtothepowerportonthebackofAppleTVandtheotherendtoapoweroutlet.Power portImportant:  Don’tplaceanythingontopofAppleTV.Objectsplacedontopmayinterferewiththewirelesssignal.Don’tplaceAppleTVonotherelectronicequipmentinamediacabinet.Step 3: Turn on your TV and select the inputThersttimeyouuseAppleTV,ithelpsyouchoosealanguage,selectanetwork,andcongureAppleTVtoworkwithyournetwork(ifnecessary).SeeChapter2,“Congure.”onpage15.IfyouseejustablackscreenthersttimeyouuseAppleTV,makesuretheinputsettingyou’veselectedonyourTVmatchestheinputyouconnectedthecablestoonyourTVorhometheaterreceiver.SeeChapter4,“Problem?NoProblem.”onpage25,andrefertothedocumentationthatcamewithyourTVforinformationaboutitsinputs.
www.apple.com/support/appletvCongure.2
16 Chapter 2 Congure.Chapter 2 Congure.AppleTVhelpsyouselectandcongureyourwirelessnetworkconnection,and,ifyouwanttowatchorlistentothecontentsofyouriTuneslibrary,connecttoiTunesonyourcomputer.Network CongurationHaveyournetworknameandpassword(ifyouuseone)andyourAppleRemotehandywhenyoucongureAppleTV.MakesuretherearenoobstructionsbetweentheremoteandAppleTV.Forinformationaboutusingyourremote,seeChapter3,“Watch.”onpage19.Ifyou:ÂUse a wired Ethernet network to connect,AppleTVautomaticallydetectsyournetwork.ÂUse a wireless network to connect,AppleTVhelpsyouselectandcongureyournetworkconnection.Connecting to Your Wireless NetworkAppleTVhelpsyouconnecttoyourwirelessnetwork.Ifyouuseanameandpasswordtoaccessyournetwork,havethemready.UsetheAppleRemoteto:1 Selectyournetworkfromthelist,orenteryournetworknameifthenetworkishidden.2 Enteryournetworkpassword(ifyouuseone).
Chapter 2 Congure.17Chapter 2 Congure.Ifyoudon’tconnectusingDHCP,youmayneedtoenteryourIPaddress,subnetmask,routeraddress,andDNSaddress.Tocompletethenetworkconnection,followtheonscreeninstructions.Connecting to iTunesToaccessthecontentinyouriTuneslibraryonAppleTV,youneediTunes10.2orlaterinstalledonyourcomputer.Foracompletelistofsystemrequirements,see“SoftwareandAccounts”onpage10.Updating Your iTunes SoftwareYoucanupdatetothelatestversionofiTunes.ÂOn a Mac,useSoftwareUpdatetoupdatetothelatestversionofiTunes.TouseSoftwareUpdate,chooseApple()>SoftwareUpdate.ÂOn a Windows-based computer,gotoiTunesHelptoupdatetothelatestversionofiTunes.OpeniTunes,andthenchooseHelp>CheckforUpdates.Setting Up Home SharingAfteryousetupyournetworkconnection,youneedtosetupiTunesandAppleTVtosharethecontentsofyouriTuneslibrary.UseHomeSharinginiTunesandonAppleTVtosharetheiTuneslibraryofanycomputeronyourlocalnetworkthathasHomeSharingsetup.
18 Chapter 2 Congure.To set up Home Sharing in iTunes:1 OpeniTunesonyourcomputer.2 ChooseAdvanced>TurnOnHomeSharing.3 TypeyourAppleIDandpassword,andthenclickCreateHomeShare.4 Repeatsteps1through3oneachcomputeryouwanttouseforHomeSharing.FormoreinformationaboutiTunes,openiTunesandchooseHelp>iTunesHelp.To set up Home Sharing on Apple TV:1 OnAppleTV,chooseSettings>Computers.2 ChooseTurnOnHomeSharing,andthenenterthesameAppleIDandpasswordyouenteredonyourcomputer.
www.apple.com/support/appletvWatch.3
20 Chapter 3 Watch.Chapter 3 Watch.ReadontolearnaboutpairingandusingyourAppleRemotewithAppleTV.Using Your Apple RemoteUsetheAppleRemotetocontrolAppleTVsettingsandnavigateyourcontent.MakesuretherearenoobstructionsbetweentheremoteandAppleTV.MENUUpDownPlay/PauseMenuLeft RightSelect
Chapter 3 Watch.21Chapter 3 Watch.Basic Remote FunctionsYourAppleRemotehasthebasicfunctionsdescribedbelow.To Do thisMove through the menu options PressUp,Down,Left,orRightSelect an option from a menu PressSelectReturn to a previous menu PressMenuReturn to the main menu HolddownMenuReset Apple TV HolddownMenuandDownuntiltheAppleTVstatuslightblinksrapidlyPair Apple TV and a remote HolddownMenuandRightfor6secondsUpandDownontheAppleRemotedon’tcontrolthevolumeonyourTVorhometheaterreceiver.UsetheremotethatcamewithyourTVorreceivertochangethevolume.Pairing Apple TV with a RemoteTheAppleRemoteworkswiththebuilt-inIRreceiveronAppleTV.YoucansetAppleTVtoworkonlywiththeincludedremotebypairingAppleTVandtheremote.
22 Chapter 3 Watch.Chapter 3 Watch.To pair Apple TV with the included remote:1 ChooseSettingsfromtheAppleTVmainmenu.2 ChooseGeneral>Remotes>PairAppleRemote.YoucanalsoholddownMenuandRightfor6secondstopairAppleTVandtheAppleRemote.WhenyousuccessfullypairyourAppleRemote,AppleTVdisplaysachainlinksymbol( )aboveapictureofaremote.AppleTVnowworksonlywiththepairedremote.Unpairing Apple TV from a RemoteIfyoulosetheAppleRemotethatyoupairedAppleTVwith,youcanuseanyAppleRemotetounpairAppleTVfromthelostremotebyholdingdownMenuandLeftfor6seconds.Youcanalsofollowthesesteps.To unpair Apple TV from a paired remote:1 ChooseSettingsfromtheAppleTVmainmenu.2 ChooseGeneral>Remotes>UnpairAppleRemote.Whenyousuccessfullyunpairthelostremote,AppleTVdisplaysabrokenchainlinksymbol( )aboveapictureofaremote.YoucannowpairAppleTVwithadierentremote.
Chapter 3 Watch.23Chapter 3 Watch.Changing the Remote BatteryWhenthebatterychargeinyourAppleRemoteislow,AppleTVdisplaysapictureofaremoteandawarningsymbol(·).ReplacethebatterywithaCR2032battery.BatterycompartmentTo replace the battery:1 Useacointoremovethebatterycompartmentcover.2 Removethebattery.3 InsertaCR2032batterywiththepositiveside(∂)facingup.4 Replacethebatterycompartmentcoveranduseacointotightenit.Important:  Disposeoftheusedbatteryaccordingtoyourlocalenvironmentallawsandguidelines.
24 Chapter 3 Watch.Renting Movies and Purchasing TV ShowsYoucanrentstandardorhigh-denitionmoviesandpurchaseTVshowsdirectlyonAppleTV(whereavailable).Followtheonscreeninstructionstondoutwhenarentedmovieexpires.PurchasedTVshowsdon’texpire.Whenarentedmovieexpires,it’snolongeravailableforplayback.Towatchitagain,youcanrentitagainfromiTunes.Note:  Rentedmoviesarenotavailableinallregions.
www.apple.com/support/appletvProblem? No Problem.4
26 Chapter 4 Problem? No Problem.Chapter 4 Problem? No Problem.MostproblemswithAppleTVcanbesolvedquicklybyfollowingtheadviceinthischapter.Foradditionaltipsandtroubleshootinginformation,seetheAppleTVSupportpageatwww.apple.com/support/appletv.TroubleshootingIfyouhaveaproblemwithAppleTV,there’susuallyaquickandsimplesolution.First,makesure:ÂThecablesbetweenAppleTVandyourTVarepushedinalltheway.ÂThepowercordsforAppleTVandyourTVaresecurelyconnectedtoaworkingpowersource.ÂYourTVisturnedonandsettothecorrectinput.ÂAppleTVisconnectedtoyournetwork.GototheSettingsmenuonAppleTV,selectNetwork,andseeifAppleTVhasanIPaddress.ÂYournetworkandInternetconnectionsareonandworkingproperly.Ifyoustillhavetrouble,tryresettingyourequipmentbydisconnectingAppleTV,yourTV,yourwirelessnetworkingequipmentorbasestation,andyourrouterfromthepoweroutlet.Wait30seconds,andthenreconnecteverything.If the remote isn’t workingÂPointtheremotedirectlyatAppleTV.ÂIfyoupairedAppleTVwithanAppleRemote,makesureyou’reusingthepairedremote.
Chapter 4 Problem? No Problem.27Chapter 4 Problem? No Problem.ÂIftheAppleTVstatuslightashesoncewhenyoupressbuttonsonthepairedremote,theproblemisn’twiththeremote.See“IfyoucanseeapicturebutAppleTVisn’tresponding”onpage28.ÂIfyou’reusinganunpairedremote,theAppleTVstatuslightashesthreetimes.ÂIfyoupairedAppleTVwithanAppleRemoteandyoucan’tndthepairedremote,setAppleTVtoworkwithanyAppleRemotebyholdingdownMenuandLeftfor6secondsonanotherremote.ÂMakesurethefrontofAppleTVisn’tblocked.ÂIfAppleTVdisplaysapictureofaremoteandawarningsymbol(·),youneedtoreplacethebatteryintheremote.See“ChangingtheRemoteBattery”onpage23.If Apple TV can’t access the networkÂChecktheIPaddressAppleTVisusing.Ifitstartswith169.x.x.x,therouterorbasestationmaynotbeconguredproperly.ChecktoseeifDHCPaccessisavailable,orcongureAppleTVwithamanualIPaddress.ÂCheckforanyobstructions,andadjustthelocationofthebasestationorAppleTV.ÂIfsecurityisenabledonthenetwork,temporarilydisableitonthebasestationandtryconnectingagain.ÂAppleTVcannotconnecttoawirelessnetworkthatcontainshigh(extended)ASCIIordouble-byte(Unicode)characters(suchasJapanese,Korean,orChinese)inthenameorpassword.ÂIfyournetworkhassecurityenabled,makesureyouenterthecorrectpassword.
28 Chapter 4 Problem? No Problem.Chapter 4 Problem? No Problem.If your TV screen appears fuzzy or blackÂMakesureyou’reusingthecorrectHDMIcableandthatit’sconnectedrmlytoAppleTVandtoyourTV.ÂMakesuretheinputsettingonyourTVmatchestheinputporttheHDMIcableisconnectedto.Forinformation,seethedocumentationthatcamewithyourTV.ÂMakesureyourHDTVsupports720pvideo.If you can see a picture but Apple TV isn’t respondingÂHolddownMenuontheAppleRemotetoreturntotheAppleTVmainmenu.ÂMakesureyourTVisturnedonandfunctioningproperly.Forinformation,seethedocumentationthatcamewithyourTV.ÂIfyoupairedanAppleRemotewithAppleTV,makesureyou’reusingthepairedremote.See“PairingAppleTVwithaRemote”onpage21.ÂResetAppleTVbydoingoneofthefollowing:ÂHolddownbothMenuandDownontheAppleRemoteuntiltheAppleTVstatuslightblinksrapidly.ÂDisconnectAppleTVfromthepoweroutlet,waitaboutveseconds,andthenreconnectit.ÂChooseGeneral>ResetSettingsfromthemainmenuonAppleTV.
Chapter 4 Problem? No Problem.29Chapter 4 Problem? No Problem.If Apple TV doesn’t respond, try restoring itÂOnAppleTV,chooseSettings>General>Reset,andthenselectRestore.RestoringAppleTVcantakesometime,sobepatient.ÂIfyournetworkdoesn’tuseDHCP,chooseCongureTCP/IPandentertheTCP/IPconguration.ÂIfAppleTVstilldoesn’trespond:ÂDisconnectthepowerandHDMIcablesfromAppleTV.ÂConnectoneendofamicroUSBcable(soldseparately)tothebackofAppleTV,andtheotherendtoyourcomputer.ÂOpeniTunesonyourcomputer,selectAppleTVintheSourcelist,andthenclickRestore.If you can’t hear soundÂIfAppleTVisconnectedtoahometheaterreceiver,makesurethereceiveristurnedon.ÂMakesuretheinputsettingyouselectedonyourTVorreceivermatchestheinputyouhaveyouraudiocableconnectedto.Formoreinformation,seethedocumentationthatcamewithyourreceiver.ÂMakesurethevolumeonyourTVorreceiveristurnedupandisn’tmuted.ÂMakesureyou’reusingthecorrectaudiocableandthatit’sconnectedrmlytoAppleTVandtoyourTVorreceiver.ÂIfyou’reusingtheHDMIportforaudio,makesureyourTVsupportsaudiothroughitsHDMIport.TheHDMIportsonsomeolderTVssupportonlyvideo.
30 Chapter 4 Problem? No Problem.Chapter 4 Problem? No Problem.If Apple TV isn’t playing your photo albums or slideshowsÂMakesureyouhavephotosinyourphotolibraryorinafolderonyourcomputer.ÂMakesureAppleTVandthecomputeryou’reusingaresetupforHomeSharing.See“SettingUpHomeSharing”onpage17.ÂMakesurethephotosyouwanttoshareareselected.IniTunes,chooseAdvanced>“ChoosePhotostoShare,”andthenselectthephotosyouwanttoshare.ÂMakesureAppleTVandyourcomputerareonthesamelocalnetwork.ÂMakesureAppleTVandyourcomputerareusingthesameHomeSharingaccount.If noise is coming from your TV speakers:ÂIfyourTVorspeakerssupportDolbyDigitalaudio,makesuretheDolbyDigitalOutsettingiscorrectforyourTVorspeakers.OnAppleTV,chooseSettings>Audio&Video>DolbyDigitalOut,andselectOnorO.If you don’t see your iTunes library under Computers on Apple TV:ÂMakesureAppleTVandyourcomputerareonthesamelocalnetwork.ÂMakesureAppleTVandiTunesareusingthesameaccountnameandpassword.
Chapter 4 Problem? No Problem.31Chapter 4 Problem? No Problem.Status LightThestatuslightonthefrontofAppleTVindicateswhat’shappening.If Apple TV is The status lightOn GlowsO or in standby IsoStarting up FlashesslowlyAccepting a command from the remote FlashesonceRejecting a command from the remote(youpairedaremotewithAppleTV,butyou’reusingaremotethat’snotpaired)FlashesthreetimesHaving problems Flashesquickly
32 Chapter 4 Problem? No Problem.Chapter 4 Problem? No Problem.Service and SupportMoreinformationaboutusingAppleTVisavailableiniTunesonscreenhelpandontheweb.Thefollowingtabledescribeswheretogetsoftwareandserviceinformation.To learn about Do thisService and support, discussions, tutorials, and Apple software downloadsGoto:www.apple.com/support/appletvUsing iTunes OpeniTunesandchooseHelp>iTunesHelp.ForanonscreeniTunestutorial(availableinsomeareasonly),goto:www.apple.com/support/itunesUsing iPhoto (in Mac OS X) OpeniPhotoandchooseiPhoto>iPhotoHelpSafety and regulatory compliance informationSeetheImportant Product Information GuidethatcomeswithAppleTV.Serial NumberTheserialnumberisprintedonthebottomofAppleTV.YoucanalsondtheserialnumberintheAppleTVSettingsmenu.OnAppleTV,chooseSettings>General>About.
Chapter 4 Problem? No Problem.33Chapter 4 Problem? No Problem.Care and CleaningNOTICE:  FailuretofollowthesecareandcleaninginstructionscouldresultindamagetoAppleTVorotherproperty.Using Connectors and PortsNeverforceaconnectorintoaport.Checkforobstructionsontheport.Iftheconnectorandportdon’tjoinwithreasonableease,theyprobablydon’tmatch.Makesurethattheconnectormatchestheportandthatyouhavepositionedtheconnectorcorrectlyinrelationtotheport.Keeping Apple TV Within Acceptable TemperaturesOperateAppleTVinaplacewherethetemperatureisalwaysbetween0ºand40ºC(32ºto104ºF).Keeping the Outside of Apple TV CleanTocleanAppleTV,unplugthepowercordandallcables.Thenuseasoft,lint-freecloth.Avoidgettingmoistureinopenings.Don’tusewindowcleaners,householdcleaners,aerosolsprays,solvents,alcohol,ammonia,orabrasivestocleanAppleTV.Disposing of Apple TV ProperlyForinformationabouttheproperdisposalofAppleTV,andforotherimportantregulatorycomplianceinformation,seetheImportant Product Information Guide.
K AppleInc.©2011AppleInc.Allrightsreserved.Underthecopyrightlaws,thismanualmaynotbecopied,inwholeorinpart,withoutthewrittenconsentofApple.Everyeorthasbeenmadetoensurethattheinformationinthismanualisaccurate.Appleisnotresponsibleforprintingorclericalerrors.Apple1InniteLoopCupertino,CA95014408-996-1010www.apple.comTheApplelogoisatrademarkofAppleInc.,registeredintheU.S.andothercountries.Useofthe“keyboard”Applelogo(Option-Shift-K)forcommercialpurposeswithoutthepriorwrittenconsentofApplemayconstitutetrademarkinfringementandunfaircompetitioninviolationoffederalandstatelaws.Apple,theApplelogo,AirPlay,AppleTV,iPad,iPhone,iPhoto,iPodtouch,iTunes,Mac,andMacOSaretrademarksofAppleInc.,registeredintheU.S.andothercountries.AppleStoreandiTunesStoreareservicemarksofAppleInc.,registeredintheU.S.andothercountries.ManufacturedunderlicensefromDolbyLaboratories.“Dolby,”“ProLogic,”andthedouble-DsymbolaretrademarksofDolbyLaboratories.CondentialUnpublishedWorks,©1992-1997DolbyLaboratories,Inc.Allrightsreserved.Othercompanyandproductnamesmentionedhereinmaybetrademarksoftheirrespectivecompanies.Mentionofthird-partyproductsisforinformationalpurposesonlyandconstitutesneitheranendorsementnorarecommendation.Appleassumesnoresponsibilitywithregardtotheperformanceoruseoftheseproducts.

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