Apple A1469 Apple TV Device with WiFi and Bluetooth User Manual Apple TV

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Document ID	1886911
Application ID	ijkq3sKTOdqI1j0ytEJc3A==
Document Description	user guide 2
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	78.27kB (978393 bits)
Date Submitted	2013-01-25 00:00:00
Date Available	2013-07-24 00:00:00
Creation Date	2011-08-25 16:49:34
Producing Software	Adobe PDF Library 9.0
Document Lastmod	2011-08-25 16:50:18
Document Title	Apple TV
Document Creator	Adobe InDesign CS4 (6.0.6)
Document Author:	Apple Inc.

Welcome. You’re watching Apple TV.
This guide contains all the information you
need to get from setup to your sofa.
Contents
Chapter 1: Connect.
7 What’s in the Box
8 Apple TV at a Glance
10 What You Need
11 Setting Up Apple TV
Chapter 2: Configure.
16 Network Configuration
17 Connecting to iTunes
Chapter 3: Watch.
20 Using Your Apple Remote
21 Basic Remote Functions
21 Pairing Apple TV with a Remote
22 Unpairing Apple TV from a Remote
23 Changing the Remote Battery
24 Renting Movies and Purchasing TV Shows
Contents
Chapter 4: Problem? No Problem.
26 Troubleshooting
31 Status Light
32 Service and Support
32 Serial Number
33 Care and Cleaning
Contents
1
Connect.
www.apple.com/support/appletv
With Apple TV, you can rent high-definition movies, purchase TV shows, watch
streaming content from Netflix, and enjoy podcasts, YouTube and Vimeo videos, and
Internet radio. And, you can stream your personal iTunes content wirelessly from
a Mac or PC, and view photos from your computer or Flickr on your widescreen
HDTV, from the comfort of your couch. And with AirPlay, you can wirelessly
stream videos, music, and photos from your iPhone, iPad, and iPod touch to
Apple TV.
Note: Content availability varies by region.
For information about
See
What you need to get started
“What You Need” on page 10
Setting up Apple TV
“Setting Up Apple TV” on page 11
Setting up your network connection
“Network Configuration” on page 16
Using the Apple Remote
“Using Your Apple Remote” on page 20
Troubleshooting Apple TV
“Troubleshooting” on page 26
Apple TV safety and warranty
The Apple TV Important Product
Information Guide
Chapter 1   Connect.
What’s in the Box
AC power cord
Apple Remote
Note: Your power cord may look different from the one pictured here.
Chapter 1   Connect.
Apple TV at a Glance
IR receiver
Status light
Power port
£ HDMI port
Chapter 1   Connect.
G Ethernet port
d Micro USB port
Optical digital audio port
IR receiver
Use with the included Apple Remote to control Apple TV.
Status light
The status light flashes slowly when Apple TV starts up. When Apple TV is on,
the status light glows. See “Status Light” on page 31.
Micro USB port
For service and diagnostics.
≤
Power port
Connect the included AC power cord to the power port on Apple TV.
Ethernet port
If your network is Ethernet-based, connect an Ethernet cable.
£
HDMI port
Connect Apple TV to the HDMI port of a high-definition TV using an HDMI cable.
Optical digital audio port
Connect Apple TV to a home theater receiver that has an optical digital audio port,
using an optical digital audio (also called S/PDIF or TOSLINK) cable.
Built-in 802.11n Wi-Fi technology
Connect Apple TV to your wireless network.
Chapter 1   Connect.
What You Need
To start using Apple TV, you need the following:
High-Definition TV
A high-definition TV capable of displaying 720p video
Cables
ÂÂ An HDMI cable to connect Apple TV to your TV
ÂÂ An optical digital audio cable (if you plan to use one)
Network
ÂÂ An 802.11b, g, or n Wi-Fi wireless network (wireless video streaming requires
802.11g or 802.11n), or 10/100Base-T Ethernet network
ÂÂ A broadband Internet connection (DSL, cable, or LAN)
ÂÂ Your wireless network name and password (if you use one)
Software and Accounts
To play content from a Mac or PC on Apple TV, you need the following:
ÂÂ An Apple ID to rent movies or purchase TV shows from the iTunes store,
and to use Home Sharing to stream content from a Mac or PC
ÂÂ iTunes 10.2 or later
ÂÂ A Netflix account to stream content
10
Chapter 1   Connect.
Setting Up Apple TV
Apple TV connects to your TV through an HDMI port that delivers both audio
and video. Before you set up Apple TV, look at the ports on the back of your TV
to make sure you have the right cables.
You can connect Apple TV to a high-definition TV or home theater receiver that
has an HDMI port, using an HDMI cable for both video and audio.
You can also use an optical digital audio cable to connect Apple TV to a receiver
for audio.
Important: Before you connect Apple TV to a power outlet, carefully read
these installation instructions and the safety information in the included
Important Product Information Guide.
Chapter 1   Connect.
11
Step 1: Connecting the cables
1 Connect one end of an HDMI cable to the back of your TV.
2 Connect the other end of the cable to the HDMI port on the back of Apple TV.
3 If you’re using an optical digital audio cable for audio, connect one end of the
cable to the audio input port on your receiver or TV, and the other end to the
optical digital audio port on the back of Apple TV.
HDMI port
HDMI port
Apple TV
Television
HDMI cable
Note: The built-in 802.11 Wi-Fi technology connects Apple TV to your wireless
network. If your network is Ethernet-based, connect Apple TV to your network
using an Ethernet cable.
12
Chapter 1   Connect.
Step 2: Connect the power cord
Connect one end of the power cord to the power port on the back of Apple TV
and the other end to a power outlet.
Power port
Important: Don’t place anything on top of Apple TV. Objects placed on top
may interfere with the wireless signal. Don’t place Apple TV on other electronic
equipment in a media cabinet.
Step 3: Turn on your TV and select the input
The first time you use Apple TV, it helps you choose a language, select a network,
and configure Apple TV to work with your network (if necessary). See Chapter 2,
“Configure.” on page 15.
If you see just a black screen the first time you use Apple TV, make sure the input
setting you’ve selected on your TV matches the input you connected the cables
to on your TV or home theater receiver. See Chapter 4, “Problem? No Problem.” on
page 25, and refer to the documentation that came with your TV for information
about its inputs.
Chapter 1   Connect.
13
2
Configure.
www.apple.com/support/appletv
Apple TV helps you select and configure your wireless network connection, and,
if you want to watch or listen to the contents of your iTunes library, connect to
iTunes on your computer.
Network Configuration
Have your network name and password (if you use one) and your Apple Remote
handy when you configure Apple TV. Make sure there are no obstructions
between the remote and Apple TV. For information about using your remote,
see Chapter 3, “Watch.” on page 19.
If you:
ÂÂ Use a wired Ethernet network to connect, Apple TV automatically detects
your network.
ÂÂ Use a wireless network to connect, Apple TV helps you select and configure your
network connection.
Connecting to Your Wireless Network
Apple TV helps you connect to your wireless network. If you use a name and
password to access your network, have them ready.
Use the Apple Remote to:
1 Select your network from the list, or enter your network name if the network
is hidden.
2 Enter your network password (if you use one).
16
Chapter 2   Configure.
If you don’t connect using DHCP, you may need to enter your IP address, subnet
mask, router address, and DNS address.
To complete the network connection, follow the onscreen instructions.
Connecting to iTunes
To access the content in your iTunes library on Apple TV, you need iTunes 10.2 or
later installed on your computer. For a complete list of system requirements, see
“Software and Accounts” on page 10.
Updating Your iTunes Software
You can update to the latest version of iTunes.
ÂÂ On a Mac, use Software Update to update to the latest version of iTunes. To use
Software Update, choose Apple () > Software Update.
ÂÂ On a Windows-based computer, go to iTunes Help to update to the latest version
of iTunes. Open iTunes, and then choose Help > Check for Updates.
Setting Up Home Sharing
After you set up your network connection, you need to set up iTunes and
Apple TV to share the contents of your iTunes library. Use Home Sharing in
iTunes and on Apple TV to share the iTunes library of any computer on your local
network that has Home Sharing set up.
Chapter 2   Configure.
17
To set up Home Sharing in iTunes:
1 Open iTunes on your computer.
2 Choose Advanced > Turn On Home Sharing.
3 Type your Apple ID and password, and then click Create Home Share.
4 Repeat steps 1 through 3 on each computer you want to use for Home Sharing.
For more information about iTunes, open iTunes and choose Help > iTunes Help.
To set up Home Sharing on Apple TV:
1 On Apple TV, choose Settings > Computers.
2 Choose Turn On Home Sharing, and then enter the same Apple ID and password
you entered on your computer.
18
Chapter 2   Configure.
3
Watch.
www.apple.com/support/appletv
Read on to learn about pairing and using your Apple Remote with Apple TV.
Using Your Apple Remote
Use the Apple Remote to control Apple TV settings and navigate your content.
Make sure there are no obstructions between the remote and Apple TV.
Up
Select
Left
Right
Down
MENU
Menu
20
Chapter 3   Watch.
Play/Pause
Basic Remote Functions
Your Apple Remote has the basic functions described below.
To
Do this
Move through the menu options
Press Up, Down, Left, or Right
Select an option from a menu
Press Select
Return to a previous menu
Press Menu
Return to the main menu
Hold down Menu
Reset Apple TV
Hold down Menu and Down until the Apple TV
status light blinks rapidly
Pair Apple TV and a remote
Hold down Menu and Right for 6 seconds
Up and Down on the Apple Remote don’t control the volume on your TV or
home theater receiver. Use the remote that came with your TV or receiver to
change the volume.
Pairing Apple TV with a Remote
The Apple Remote works with the built-in IR receiver on Apple TV. You can
set Apple TV to work only with the included remote by pairing Apple TV and
the remote.
Chapter 3   Watch.
21
To pair Apple TV with the included remote:
1 Choose Settings from the Apple TV main menu.
2 Choose General > Remotes > Pair Apple Remote.
You can also hold down Menu and Right for 6 seconds to pair Apple TV and the
Apple Remote.
When you successfully pair your Apple Remote, Apple TV displays a chainlink
symbol ( ) above a picture of a remote. Apple TV now works only with the
paired remote.
Unpairing Apple TV from a Remote
If you lose the Apple Remote that you paired Apple TV with, you can use any
Apple Remote to unpair Apple TV from the lost remote by holding down Menu
and Left for 6 seconds. You can also follow these steps.
To unpair Apple TV from a paired remote:
1 Choose Settings from the Apple TV main menu.
2 Choose General > Remotes > Unpair Apple Remote.
When you successfully unpair the lost remote, Apple TV displays a broken
) above a picture of a remote. You can now pair Apple TV
chainlink symbol (
with a different remote.
22
Chapter 3   Watch.
Changing the Remote Battery
When the battery charge in your Apple Remote is low, Apple TV displays a
picture of a remote and a warning symbol (·). Replace the battery with a
CR2032 battery.
Battery
compartment
To replace the battery:
1 Use a coin to remove the battery compartment cover.
2 Remove the battery.
3 Insert a CR2032 battery with the positive side (∂) facing up.
4 Replace the battery compartment cover and use a coin to tighten it.
Important: Dispose of the used battery according to your local environmental
laws and guidelines.
Chapter 3   Watch.
23
Renting Movies and Purchasing TV Shows
You can rent standard or high-definition movies and purchase TV shows directly
on Apple TV (where available). Follow the onscreen instructions to find out when
a rented movie expires. Purchased TV shows don’t expire.
When a rented movie expires, it’s no longer available for playback. To watch it
again, you can rent it again from iTunes.
Note: Rented movies are not available in all regions.
24
Chapter 3   Watch.
4
Problem? No Problem.
www.apple.com/support/appletv
Most problems with Apple TV can be solved quickly by following the advice
in this chapter. For additional tips and troubleshooting information, see the
Apple TV Support page at www.apple.com/support/appletv.
Troubleshooting
If you have a problem with Apple TV, there’s usually a quick and simple solution.
First, make sure:
ÂÂ The cables between Apple TV and your TV are pushed in all the way.
ÂÂ The power cords for Apple TV and your TV are securely connected to a working
power source.
ÂÂ Your TV is turned on and set to the correct input.
ÂÂ Apple TV is connected to your network. Go to the Settings menu on Apple TV,
select Network, and see if Apple TV has an IP address.
ÂÂ Your network and Internet connections are on and working properly.
If you still have trouble, try resetting your equipment by disconnecting Apple TV,
your TV, your wireless networking equipment or base station, and your router
from the power outlet. Wait 30 seconds, and then reconnect everything.
If the remote isn’t working
ÂÂ Point the remote directly at Apple TV.
ÂÂ If you paired Apple TV with an Apple Remote, make sure you’re using the
paired remote.
26
Chapter 4   Problem? No Problem.
ÂÂ If the Apple TV status light flashes once when you press buttons on the paired
remote, the problem isn’t with the remote. See “If you can see a picture but
Apple TV isn’t responding” on page 28.
ÂÂ If you’re using an unpaired remote, the Apple TV status light flashes three times.
ÂÂ If you paired Apple TV with an Apple Remote and you can’t find the paired
remote, set Apple TV to work with any Apple Remote by holding down Menu
and Left for 6 seconds on another remote.
ÂÂ Make sure the front of Apple TV isn’t blocked.
ÂÂ If Apple TV displays a picture of a remote and a warning symbol (·), you need
to replace the battery in the remote. See “Changing the Remote Battery” on
page 23.
If Apple TV can’t access the network
ÂÂ Check the IP address Apple TV is using. If it starts with 169.x.x.x, the router or
base station may not be configured properly. Check to see if DHCP access is
available, or configure Apple TV with a manual IP address.
ÂÂ Check for any obstructions, and adjust the location of the base station or
Apple TV.
ÂÂ If security is enabled on the network, temporarily disable it on the base station
and try connecting again.
ÂÂ Apple TV cannot connect to a wireless network that contains high (extended)
ASCII or double-byte (Unicode) characters (such as Japanese, Korean, or
Chinese) in the name or password.
ÂÂ If your network has security enabled, make sure you enter the correct password.
Chapter 4   Problem? No Problem.
27
If your TV screen appears fuzzy or black
ÂÂ Make sure you’re using the correct HDMI cable and that it’s connected firmly
to Apple TV and to your TV.
ÂÂ Make sure the input setting on your TV matches the input port the HDMI
cable is connected to. For information, see the documentation that came
with your TV.
ÂÂ Make sure your HDTV supports 720p video.
If you can see a picture but Apple TV isn’t responding
ÂÂ Hold down Menu on the Apple Remote to return to the Apple TV main menu.
ÂÂ Make sure your TV is turned on and functioning properly. For information, see
the documentation that came with your TV.
ÂÂ If you paired an Apple Remote with Apple TV, make sure you’re using the paired
remote. See “Pairing Apple TV with a Remote” on page 21.
ÂÂ Reset Apple TV by doing one of the following:
ÂÂ Hold down both Menu and Down on the Apple Remote until the Apple TV
status light blinks rapidly.
ÂÂ Disconnect Apple TV from the power outlet, wait about five seconds,
and then reconnect it.
ÂÂ Choose General > Reset Settings from the main menu on Apple TV.
28
Chapter 4   Problem? No Problem.
If Apple TV doesn’t respond, try restoring it
ÂÂ On Apple TV, choose Settings > General > Reset, and then select Restore.
Restoring Apple TV can take some time, so be patient.
ÂÂ If your network doesn’t use DHCP, choose Configure TCP/IP and enter the
TCP/IP configuration.
ÂÂ If Apple TV still doesn’t respond:
ÂÂ Disconnect the power and HDMI cables from Apple TV.
ÂÂ Connect one end of a micro USB cable (sold separately) to the back of
Apple TV, and the other end to your computer.
ÂÂ Open iTunes on your computer, select Apple TV in the Source list, and then
click Restore.
If you can’t hear sound
ÂÂ If Apple TV is connected to a home theater receiver, make sure the receiver is
turned on.
ÂÂ Make sure the input setting you selected on your TV or receiver matches the
input you have your audio cable connected to. For more information, see the
documentation that came with your receiver.
ÂÂ Make sure the volume on your TV or receiver is turned up and isn’t muted.
ÂÂ Make sure you’re using the correct audio cable and that it’s connected firmly to
Apple TV and to your TV or receiver.
ÂÂ If you’re using the HDMI port for audio, make sure your TV supports audio
through its HDMI port. The HDMI ports on some older TVs support only video.
Chapter 4   Problem? No Problem.
29
If Apple TV isn’t playing your photo albums or slideshows
ÂÂ Make sure you have photos in your photo library or in a folder on your
computer.
ÂÂ Make sure Apple TV and the computer you’re using are set up for Home
Sharing. See “Setting Up Home Sharing” on page 17.
ÂÂ Make sure the photos you want to share are selected. In iTunes, choose
Advanced > “Choose Photos to Share,” and then select the photos you want
to share.
ÂÂ Make sure Apple TV and your computer are on the same local network.
ÂÂ Make sure Apple TV and your computer are using the same Home Sharing
account.
If noise is coming from your TV speakers:
ÂÂ If your TV or speakers support Dolby Digital audio, make sure the Dolby Digital
Out setting is correct for your TV or speakers. On Apple TV, choose Settings >
Audio & Video > Dolby Digital Out, and select On or Off.
If you don’t see your iTunes library under Computers on Apple TV:
ÂÂ Make sure Apple TV and your computer are on the same local network.
ÂÂ Make sure Apple TV and iTunes are using the same account name and
password.
30
Chapter 4   Problem? No Problem.
Status Light
The status light on the front of Apple TV indicates what’s happening.
If Apple TV is
The status light
On
Glows
Off or in standby
Is off
Starting up
Flashes slowly
Accepting a command from the remote
Flashes once
Rejecting a command from the remote
(you paired a remote with Apple TV, but
you’re using a remote that’s not paired)
Flashes three times
Having problems
Flashes quickly
Chapter 4   Problem? No Problem.
31
Service and Support
More information about using Apple TV is available in iTunes onscreen help and
on the web. The following table describes where to get software and service
information.
To learn about
Do this
Service and support, discussions, tutorials,
and Apple software downloads
Go to:  www.apple.com/support/appletv
Using iTunes
Open iTunes and choose Help > iTunes Help.
For an onscreen iTunes tutorial (available in
some areas only), go to:  
www.apple.com/support/itunes
Using iPhoto (in Mac OS X)
Open iPhoto and choose iPhoto > iPhoto Help
Safety and regulatory compliance
information
See the Important Product Information Guide
that comes with Apple TV.
Serial Number
The serial number is printed on the bottom of Apple TV. You can also find the
serial number in the Apple TV Settings menu. On Apple TV, choose Settings >
General > About.
32
Chapter 4   Problem? No Problem.
Care and Cleaning
NOTICE: Failure to follow these care and cleaning instructions could result in
damage to Apple TV or other property.
Using Connectors and Ports
Never force a connector into a port. Check for obstructions on the port. If the
connector and port don’t join with reasonable ease, they probably don’t match.
Make sure that the connector matches the port and that you have positioned
the connector correctly in relation to the port.
Keeping Apple TV Within Acceptable Temperatures
Operate Apple TV in a place where the temperature is always between 0º and
40º C (32º to 104º F).
Keeping the Outside of Apple TV Clean
To clean Apple TV, unplug the power cord and all cables. Then use a soft,
lint-free cloth. Avoid getting moisture in openings. Don’t use window cleaners,
household cleaners, aerosol sprays, solvents, alcohol, ammonia, or abrasives to
clean Apple TV.
Disposing of Apple TV Properly
For information about the proper disposal of Apple TV, and for other important
regulatory compliance information, see the Important Product Information Guide.
Chapter 4   Problem? No Problem.
33
KKApple Inc.
© 2011 Apple Inc. All rights reserved.
Under the copyright laws, this manual may not
be copied, in whole or in part, without the written
consent of Apple.
Every effort has been made to ensure that the
information in this manual is accurate. Apple is
not responsible for printing or clerical errors.
Apple
1 Infinite Loop
Cupertino, CA 95014
408-996-1010
www.apple.com
The Apple logo is a trademark of Apple Inc.,
registered in the U.S. and other countries. Use of
the “keyboard” Apple logo (Option-Shift-K) for
commercial purposes without the prior written
consent of Apple may constitute trademark
infringement and unfair competition in violation
of federal and state laws.
Apple, the Apple logo, AirPlay, Apple TV, iPad,
iPhone, iPhoto, iPod touch, iTunes, Mac, and
Mac OS are trademarks of Apple Inc., registered
in the U.S. and other countries.
Apple Store and iTunes Store are service marks
of Apple Inc., registered in the U.S. and other
countries.
Manufactured under license from Dolby
Laboratories. “Dolby,” “Pro Logic,” and the
double-D symbol are trademarks of Dolby
Laboratories. Confidential Unpublished Works,
© 1992-1997 Dolby Laboratories, Inc. All
rights reserved.
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herein may be trademarks of their respective
companies. Mention of third-party products is
for informational purposes only and constitutes
neither an endorsement nor a recommendation.
Apple assumes no responsibility with regard to
the performance or use of these products.


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