Apple MacPro(Mid2010) Mac Pro User Manual Pro(Mid2010) Guide Mid2010 Ug

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Congratulations, you and your Mac Pro
were made for each other.

Welcome to your Mac Pro.
www.apple.com/macpro

Mac Pro shown with LED Cinema Display, Apple Keyboard with Numeric Keypad, and Magic Mouse.

OS X Lion
www.apple.com/macosx

Launchpad
Instant access
to all your apps
in one place.

Full screen
Make apps
full screen
with a click.

Help Center
mission control

Help Center
launchpad

Help Center
full screen

Mail
Group your
messages by
conversations.

iPhoto
Organize, edit,
and share
your photos.

iMovie
Turn home
videos into home
blockbusters.

GarageBand
Create greatsounding songs
with ease.

Help Center
mail

iPhoto Help
photos

iMovie Help
movie

GarageBand Help
record

Help Center
mac app store

LO F R O

C

A

EL

UP

Mac App Store
The best way
to discover
and download
Mac apps.

M

H

Mission Control
A bird’s-eye view
of what’s running
on your Mac.

E R T I N O,

C

Contents
Chapter 1: Ready, Set Up, Go
11 Setting Up Your Mac Pro
21 Putting Your Mac Pro to Sleep or Shutting It Down

Chapter 2: Life with Your Mac Pro
24
26
28
30
32
34

Basic Features on the Front of Your Mac Pro
Features of Your Apple Keyboard
Ports and Connectors on the Back of Your Mac Pro
More Ports and Connectors on the Back
Internal Expansion Options
Getting Answers

Chapter 3: Making a Good Thing Better
39
43
61
74
79

Opening Your Mac Pro
Installing Memory
Installing Internal Storage Devices
Adding PCI Express Cards
Replacing the Internal Backup Battery

Contents

5

Chapter 4: Problem, Meet Solution
82
83
85
86
91
92
92
93
95
98
99
99
102

An Ounce of Prevention
Problems with Your Mac Pro
Problems with Software
Repairing, Restoring, or Reinstalling Mac OS X Software
Checking for a Hardware Problem
Keeping Your Software Up to Date
Problems with Wi-Fi Communication
Problems with Your Display
Problems with Your Internet Connection
Replacing the Apple Magic Mouse Batteries
Maximizing Ethernet Performance
Learning More, Service, and Support
Locating Your Serial Number

Chapter 5: What’s Under the Hood
104 Specifications

6

Contents

Chapter 6: Last, but Not Least
116
117
120
122
123

Important Safety Information
General Maintenance
Understanding Ergonomics
Apple and the Environment
Regulatory Compliance Information

Looking for Something?
130 Index

Contents

7

1
Ready, Set Up, Go

www.apple.com/macpro
Help Center       Migration Assistant

Your Mac Pro features the latest computer technology, including advanced multicore
processor technology, high-speed memory, PCI Express graphics and expansion slots,
and internal storage, all in an anodized aluminum chassis with easy access to internal
components.
WARNING: To avoid injury, read all the installation instructions (and the safety
information starting on page 116) carefully before you first use your Mac Pro.
Make sure you look over the information in Chapter 2, “Life with Your Mac Pro,” to find
out about the new features of this Mac Pro.
Many answers to questions can be found on your Mac Pro in Help Center. For
information about Help Center, see “Getting Answers” on page 34.

10

Chapter 1   Ready, Set Up, Go

Setting Up Your Mac Pro
Your Mac Pro is designed so that you can set it up quickly and start using it right away.
Follow the steps on the next few pages to get started.
Step 1: Position your Mac Pro and display.
Pick up your Mac Pro by both of its handles using correct lifting techniques. Use correct
lifting techniques when positioning your display as well. Position your Mac Pro and
display so that:

ÂÂ They are each on a sturdy, flat surface
ÂÂ The power cable connectors don’t press against a wall or other object
ÂÂ The airflow in front of, behind, and below your Mac Pro and the display is
not obstructed

ÂÂ The computer’s optical drive trays have space to open in front
The only way to shut off power completely to your Mac Pro and display is to disconnect
their power plugs from the power source. Make sure the power cords for your Mac Pro
and display are within easy reach so that you can unplug them.

Chapter 1   Ready, Set Up, Go

11

Step 2: Plug in the power cord.
Plug the power cord completely into the recessed power cord socket on the back of
your Mac Pro and plug the other end into a grounded power outlet.

Power cord socket

Power cord plug

12

Chapter 1   Ready, Set Up, Go

Step 3: Connect the display.
Connect your display as shown below. Depending on the display, you may have one
or more cables to connect. Check the instructions that came with the display for
additional setup information.
Display ports

USB port
Display cable

Chapter 1   Ready, Set Up, Go

13

You can connect up to three displays with Mini DisplayPort or Digital Visual Interface
(DVI) connectors to the display ports on the back of your Mac Pro. The DVI display port
is a dual-link port, so you can connect a 30-inch Apple Cinema HD Display.

DVI display port

Mini DisplayPort (2)

You can also connect displays that have an Apple Display Connector (ADC) or a video
graphics array (VGA) connector using one of the following adapters:

ÂÂ To connect a VGA display to the DVI display port or a Mini DisplayPort, use the Apple
DVI to VGA Display Adapter or the Apple Mini DisplayPort to VGA Adapter (both
available separately).

ÂÂ To connect an ADC display to the DVI display port, use an Apple DVI to ADC Display
Adapter (available separately).
The Mini DisplayPort outputs provide both video and audio output. For example,
using a Mini DisplayPort to HDMI adapter and an HDMI cable, you can connect your
computer to an HDTV or AV receiver that has an HDMI connector and play both audio
and video. You must use the Sound pane in System Preferences to select the connected
device for audio output. For more information about connecting an HDMI device,
search for “HDMI” on the Mac Pro Support page at www.apple.com/support/macpro.
Display adapters and other accessories for your Mac Pro are sold separately at
www.apple.com/store.

14

Chapter 1   Ready, Set Up, Go

Step 4: Connect an Ethernet cable or join a Wi-Fi network.
To access the Internet or a network using an Ethernet cable, connect one end of an
Ethernet cable to either of the Gigabit Ethernet ports on the back of your Mac Pro.
Connect the other end to a cable modem, DSL modem, or Ethernet network.

Gigabit Ethernet ports

Chapter 1   Ready, Set Up, Go

15

Step 5: Connect the USB cable from your keyboard.
Connect the keyboard cable to one of the USB ports (d) on your Mac Pro or on
the display.

Keyboard

Mouse

If the keyboard cable isn’t long enough, use the keyboard extension cable that came
with your Mac Pro.

Apple keyboard extension cable

16

Chapter 1   Ready, Set Up, Go

Step 6: Turn on your Apple Magic Mouse.
Slide the switch on the bottom of your Apple Magic Mouse to turn it on.
Your wireless mouse comes with AA batteries installed, and is already paired with your
Mac Pro. Pairing allows it to communicate wirelessly with your Mac Pro.
Indicator light
On/off switch

When you first turn on your mouse, the indicator light glows steadily for 5 seconds,
indicating the batteries are good. If your mouse doesn’t turn on, make sure the
batteries are installed properly and charged (see page 98).
The indicator light blinks until you turn on your Mac Pro and a connection is established.
If you purchased an Apple Wireless Keyboard or Magic Trackpad, follow the instructions
that came with the keyboard to set it up.

Chapter 1   Ready, Set Up, Go

17

Step 7: Turn on your Mac Pro.
Press the power button (®) on the front of your Mac Pro to turn it on. If your display
must be turned on separately, turn it on by pressing its power button. Click your mouse
to establish a connection with your Mac Pro.
Note: If your mouse isn’t paired, follow the onscreen instructions to pair it with your
Mac Pro.
Step 8: Configure your Mac Pro with Setup Assistant.
The first time you turn on your Mac Pro, Setup Assistant starts. Setup Assistant helps
you enter your Internet information and set up a user account on your Mac Pro.
You can transfer information from another Mac or PC during setup. You can also use
Setup Assistant to transfer information from a Time Machine backup or other disk.
You may have to update software if the other Mac doesn’t have Mac OS X version 10.5.3
or later installed. To migrate from a PC, you need to download Migration Assistant for
Windows from www.apple.com/migrate-to-mac.
After you start Setup Assistant on your Mac Pro, you can leave it midprocess without
quitting, move to the other computer if you need to update its software, and then
return to your Mac Pro to complete the setup.
If you don’t use Setup Assistant to transfer information when you first start up your
Mac Pro, you can do it later using Migration Assistant. Open Migration Assistant in the
Utilities folder in Launchpad. For help using Migration Assistant, open Help Center and
search for “Migration Assistant.”

18

Chapter 1   Ready, Set Up, Go

To set up your Mac Pro:
1 In Setup Assistant, follow the onscreen instructions until you get to the “Transfer
Information to This Mac” screen.
2 Do a basic setup, a setup with migration, or transfer information from a Time Machine
backup or other disc:

ÂÂ To do a basic setup, select “Don’t transfer now” and click Continue. Follow the
remaining prompts to select your wireless network, set up an account, and exit
Setup Assistant.

ÂÂ To do a setup with migration, select “From another Mac or PC” and click Continue.
Follow the onscreen instructions to select the Mac or PC you want to migrate
information from. Your Mac or PC must be on the same wired or wireless network.
You can also connect another Mac by using a FireWire cable and then restarting
it in target disk mode. To restart a Mac in target disk mode, restart the computer
while holding down the T key. After selecting your Mac or PC, follow the onscreen
directions for migrating information.

ÂÂ To transfer information from a Time Machine backup or another disk, select “From a
Time Machine backup or other disk” and click Continue. Select the backup or the
other disk that you want to migrate information from, and click Continue. Follow the
onscreen directions for transferring the information.
If you don’t intend to keep or use your other computer, it’s best to deauthorize it from
playing music, videos, or audiobooks that you’ve purchased from the iTunes Store.
Deauthorizing a computer prevents any songs, videos, or audiobooks you’ve purchased
from being played by someone else, and frees up another authorization for use. For
information about deauthorizing, choose iTunes Help from the Help menu in iTunes.

Chapter 1   Ready, Set Up, Go

19

After you’ve set up your Mac Pro, check for updated software. Choose Apple () >
Software Update from the menu bar and follow the onscreen instructions.
Step 9: Customize Your Desktop and Set Your Preferences.
You can easily make your desktop look the way you want using System Preferences.
Choose Apple () > System Preferences from the menu bar or click the System
Preferences icon in the Dock. System Preferences is your command center for most
settings on your Mac Pro. For more information, choose Help > Help Center and search
for “System Preferences” or for the specific preference you want to change.
Important: You can set an option in Users & Groups preferences to help you reset
your login password if you forget it. You should set your password preferences soon
after setup.

Need Help Setting Up?
If you don’t see anything on your screen or you think your Mac Pro didn’t start up
properly, check the following:

ÂÂ Is your Mac Pro plugged into a power outlet? If it’s plugged into a power strip, is the
power strip turned on?

ÂÂ Is the power cord securely plugged into the back of your Mac Pro?
ÂÂ Are the keyboard and display cables connected correctly?
ÂÂ Are the brightness and contrast of the display adjusted correctly? If the display has
brightness controls, adjust them. If the display has a power button, make sure the
display is turned on.

20

Chapter 1   Ready, Set Up, Go

ÂÂ If you still don’t see anything on your screen, restart your Mac Pro. Press and hold
the power button (®) on your Mac Pro for 5 or 6 seconds, until it turns off. Press the
power button (®) again to restart.

ÂÂ If you see a blinking question mark on the screen or a series of flashes from the status
light, see Chapter 4, “Problem, Meet Solution” on page 81.

Putting Your Mac Pro to Sleep or Shutting It Down
When you finish working, you can put your Mac Pro to sleep or shut it down.

Putting Your Mac Pro to Sleep
If you’ll be away from your Mac Pro for only a short time, put it to sleep. When your
Mac Pro is in sleep, the display’s screen is dark. You can quickly wake your Mac Pro from
sleep and bypass the startup process.
To put your Mac Pro to sleep quickly, do one of the following:

ÂÂ Choose Apple () > Sleep from the menu bar.
ÂÂ Press the power button (®) on the front of your Mac Pro.
ÂÂ Press the Control and Eject keys, and then click Sleep in the dialog that appears.
ÂÂ Choose Apple () > System Preferences, click Energy Saver, and set a sleep timer.

Chapter 1   Ready, Set Up, Go

21

To wake your Mac Pro from sleep, do one of the following:
ÂÂ Press any key on the keyboard.

ÂÂ Click the mouse.
ÂÂ Press the power button (®) on the front of your Mac Pro.
When your Mac Pro wakes from sleep, your applications, documents, and computer
settings are exactly as you left them.

Shutting Down Your Mac Pro
If you won’t be using your Mac Pro for an extended period, shut it down.
To turn off your Mac Pro, do one of the following:
ÂÂ Choose Apple () > Shut Down.

ÂÂ Press the Control and Eject keys, and then click Shut Down in the dialog that appears.
NOTICE: Do not turn off your Mac Pro by turning off the switch on a power strip or
by unplugging your Mac Pro’s power plug (unless you can’t turn off your Mac Pro any
other way). Your files or system software could be damaged if your Mac Pro is not
shut down properly.
NOTICE: Shut down your Mac Pro before moving it. Moving your computer while the
hard disk is spinning can damage the hard disk, causing loss of data or the inability to
start up from the hard disk.

22

Chapter 1   Ready, Set Up, Go

2
Life with Your Mac Pro

www.apple.com/macpro
Help Center       ports

Basic Features on the Front of Your Mac Pro
Optical drive

Status light

Second optical drive
(optional)

f Headphone jack

® Power button

FireWire 800 ports (2)

24

Chapter 2   Life with Your Mac Pro

USB 2.0 ports (2)

Optical drive
Your Mac Pro has a DVD±R DL/DVD±RW/CD-RW SuperDrive, which can read CD-ROM,
photo CD, audio, and DVD discs. It can write music, documents, and other files to CD-R,
CD-RW, DVD±R, DVD±RW, and DVD±R Double Layer (DL) discs. To open the drive, press
the Media Eject key (C) on your Apple Keyboard. If your Mac Pro has a second optical
drive, press the Option key and Media Eject key (C) to open it.

®

Power button
Press this button to turn on your Mac Pro, put it to sleep, or wake it from sleep. To restart,
press and hold this button for 5 or 6 seconds until your Mac Pro turns off, and then press
it again to turn it on.

H

Two FireWire 800 ports
Connect high-speed external devices, such as FireWire digital video (DV) cameras,
scanners, and external hard disk drives. You can connect and disconnect FireWire devices
without restarting. Each port supports data rates up to 800 Mbit/s.

d

Two USB 2.0 ports
Connect an iPod, iPhone, iPad, mouse, keyboard, printer, disk drive, digital camera,
joystick, external USB modem, and more. You can also connect USB 1.1 devices. Your
display may also have USB ports.

f

Headphone jack
Connect headphones or earphones with a standard 3.5 mm connector.
Status light
A white light indicates your Mac Pro is on; a pulsing light indicates it’s in sleep. For
information about a flashing status light, see “If the computer doesn’t respond or the
pointer doesn’t move” on page 83.

Chapter 2   Life with Your Mac Pro

25

Features of Your Apple Keyboard
Escape

Fast Forward

Decrease brightness

Mute

Increase brightness

Volume Down

Mission Control

Volume Up

Launchpad

Media Eject

Caps Lock

Function
Play/Pause
Rewind
USB port
(both sides)

26

Chapter 2   Life with Your Mac Pro

Escape key (esc)
Press the Escape key (esc) to close a menu without choosing an item or cancel a
procedure.
Brightness keys (F1, F2)
Increase ( ) or decrease ( ) the brightness of your Apple display.
Mission Control key (F3)
Open Mission Control to get a comprehensive view of what’s running on your Mac Pro,
including Dashboard, all your spaces, and all open windows.
Launchpad key (F4)
Open Launchpad and click an application to open any application on your Mac Pro.

—

Mute key (F10)
Mute the sound coming from the built-in speaker, headphone jack, or audio ports.

-

Volume keys (F11, F12)
Increase (-) or decrease (–) the volume of sound coming from the built-in speaker,
headphone jack, or audio ports.

C

Media Eject key
Press and hold the Media Eject key (C) to remove a disc.
Function (fn) key
Hold down to activate customized actions assigned to the function keys (F1 to F19). To
learn about customizing function keys, choose Help > Help Center from the menu bar
and search for “function keys.”

’

Media keys (F7, F8, F9)
Rewind ( ), play or pause (’), or fast-forward ( ) a song, movie, or slideshow.
Caps Lock key
Press to engage caps lock so you can type capital letters.

d

Two USB 2.0 ports
Connect a mouse and sync your iPhone, iPod, iPad, or digital camera.

Chapter 2   Life with Your Mac Pro

27

Ports and Connectors on the Back of Your Mac Pro
Power socket

¥ Locking latch

d USB 2.0 ports (3)

H FireWire 800 ports (2)

G Gigabit Ethernet
ports (2)

28

Chapter 2   Life with Your Mac Pro

Power socket
Connect the power cord that came with your Mac Pro. Don’t use an ordinary power cord
or extension cord.

¥

Locking latch
Lift the latch to open the side panel and access the internal components in your Mac Pro.
If you’re working inside your Mac Pro and the latch is down, the drives are locked in
place. You can attach a security lock (available separately) to the latch to prevent access
and secure the internal components. You can also attach a security cable to the latch or
through the handles and feet to protect your Mac Pro.

d

Three USB 2.0 ports
Connect an iPod, iPhone, iPad, mouse, keyboard, printer, disk drive, digital camera,
joystick, external USB modem, and more. You can also connect USB 1.1 devices. Your
display may also have USB ports.

H

Two FireWire 800 ports
Connect high-speed external devices, such as FireWire digital video (DV) cameras,
scanners, and external hard disk drives. You can connect and disconnect FireWire devices
without restarting. Each port supports data rates up to 800 Mbit/s.

G

Two Gigabit Ethernet ports with jumbo frame support
Connect to a high-speed Ethernet network, a DSL or cable modem, or another computer.
The Ethernet port automatically detects Ethernet devices and doesn’t require an Ethernet
crossover cable. You can access the Internet or network resources such as printers and
servers, and share information over the network using a CAT 5e cable.

Chapter 2   Life with Your Mac Pro

29

More Ports and Connectors on the Back
PCI Express
expansion slots

£ Mini DisplayPort (2)
£ DVI display port
Optical digital
audio out port

Optical digital
audio in port

, Analog audio
line-in port

-

30

Analog audio
line-out port

Chapter 2   Life with Your Mac Pro

PCI Express expansion slots (3)
Expand your Mac Pro by installing up to three Peripheral Component Interconnect (PCI)
Express cards in the covered slots labeled 2, 3, and 4.

£

Mini DisplayPort outputs
Connect one or two displays that use a Mini DisplayPort connector, such as the Apple
LED Cinema Display. The Mini DisplayPort outputs support both video and audio output.
You can use adapters to connect your computer via the Mini DisplayPort outputs to
devices such as HDTVs and AV receivers for both sound and audio output. Display adapters
for your Mac Pro are available from the online Apple Store at www.apple.com/store.

£

DVI display port (dual-link)
Connect a display that uses a Digital Visual Interface (DVI) connector, such as the Apple
LED Cinema Display, to the DVI display port. Display adapters for your Mac Pro are available
from the online Apple Store at www.apple.com/store.
Optical digital audio in and audio out ports
Connect to decks, receivers, digital instruments, and surround-sound speaker systems
using standard TOSLINK cables or fiber-optic cables with a 3.5 mm plastic or nylon
optical plug. You can transfer stereo or encoded audio using the S/PDIF (Sony/Philips
Digital Interface) protocol and TOSLINK cables.

,

Analog audio line-in port
Connect self-powered microphones, MP3 and CD players, and other devices with
analog capability.

-

Analog audio line-out port
Connect self-powered speakers and other devices with analog capability.

Chapter 2   Life with Your Mac Pro

31

Internal Expansion Options
Optical drive carrier

Drive carriers (4)

Slots 2–4: PCI Express

Battery
(behind graphics card)
Slot 1: Double-wide
PCI Express graphics
(graphics card installed)
Memory slots
(4 or 8 slots depending
on model)

32

Chapter 2   Life with Your Mac Pro

Optical drives
Your Mac Pro comes with one or two DVD±R DL/DVD±RW/CD-RW SuperDrives. To
replace an optical drive, see “Replacing an Optical Drive” on page 68.
Hard disk drives or solid state drives
Your Mac Pro comes with up to four drives installed. To install or replace drives, see
“Installing Internal Storage Devices” on page 61.
PCI Express slots
Your Mac Pro has three PCI Express expansion slots. To install PCI cards in slots 2 through
4, see “Adding PCI Express Cards” on page 74.
Battery
Your Mac Pro uses an internal backup battery. If your Mac Pro has trouble starting up, or
if the system date and time are frequently incorrect, you may need to replace the battery.
See “Replacing the Internal Backup Battery” on page 79.
Double-wide PCI Express graphics slot
Connect up to two displays to the graphics card in the PCI Express graphics slot (slot 1).
You can replace the card in this slot and install additional graphics cards in PCI slots 2
through 4. See “Adding PCI Express Cards” on page 74.
Memory slots
Your Mac Pro has four or eight memory expansion slots, depending on the model. To add
more memory, install PC3-10600E, 1333 MHz, DDR3 ECC SDRAM UDIMMs in the memory
slots. For information about the type of memory used in your Mac Pro, see “Installing
Memory” on page 43.

Chapter 2   Life with Your Mac Pro

33

Getting Answers
Much more information about using your Mac Pro is available in Help Center and on
the Internet at www.apple.com/support/macpro.
To open Help Center:
1 Click the Finder icon in the Dock (the bar of icons along the edge of the screen).
2 Click the Help menu in the menu bar and do one of the following:

ÂÂ Type a question or term in the Search field, and choose a topic from the list of results
or choose Show All Results to see all topics.

ÂÂ Choose Help Center to open the Help Center window, where you can browse or
search topics.

More Information
For more information about using your Mac Pro, see the following:

34

To learn about

See

Installing drives, memory,
expansion cards, or a battery

Chapter 3, “Making a Good Thing Better” on page 37.

Troubleshooting your Mac Pro
if you have a problem

Chapter 4, “Problem, Meet Solution” on page 81.

Finding service and support
for your Mac Pro

“Learning More, Service, and Support” on page 99. Or see the
Mac Pro Support website at www.apple.com/support/macpro.

Using Mac OS X

The Mac OS X website at www.apple.com/macosx. Or search for
“Mac OS X” in Help Center.

Moving from a PC to a Mac

“Why you’ll love a Mac” at www.apple.com/getamac/whymac.

Chapter 2   Life with Your Mac Pro

To learn about

See

Using iLife applications

The iLife website at www.apple.com/ilife. Or open an iLife
application, open Help, and then type a question or term in the
search field.

Changing System Preferences

System Preferences by choosing Apple (K) > System Preferences.
Or search for “system preferences” in Help Center.

Using your mouse or keyboard

System Preferences and choose Keyboard & Mouse. Or open
Help Center and search for “mouse” or “keyboard.”

Using AirPort Extreme wireless
technology

The AirPort Support page at www.apple.com/support/airport.
Or open Help Center and search for “AirPort.”

Using Bluetooth® wireless
technology

The Bluetooth Support page at www.apple.com/support/bluetooth.
Or open Help Center and search for “Bluetooth.”

Connecting a printer

Help Center and search for “printing.”

FireWire and USB connections

Help Center and search for “FireWire” or “USB.”

Connecting to the Internet

Help Center and search for “Internet.”

Using a display

Help Center and search for “display port.”

Burning a CD or DVD

Help Center and search for “burn disc.”

Mac Pro specifications

Chapter 5,“What’s Under the Hood” on page 103. Or see the Mac Pro
specifications page at www.apple.com/macpro/specs.html. Or
open System Information (in the Utilities folder in Launchpad),
and then click More Info.

Apple news, free downloads,
and online catalogs

The Apple website at www.apple.com.

Instructions, technical support,
and product manuals

The Apple Support website at www.apple.com/support.

Chapter 2   Life with Your Mac Pro

35

3
Making a Good Thing Better

www.apple.com/store
Help Center       RAM

Use the information in this chapter to customize and expand your Mac Pro to fit your
needs. You can find information about important procedures in the following sections:

ÂÂ “Opening Your Mac Pro” on page 39
ÂÂ “Installing Memory” on page 43
ÂÂ “Installing Internal Storage Devices” on page 61
ÂÂ “Adding PCI Express Cards” on page 74
ÂÂ “Replacing the Internal Backup Battery” on page 79
WARNING: Apple recommends that you have an Apple-certified technician install
memory, PCI Express cards, and internal storage devices. To contact an Apple
Authorized Service Provider or Apple for service, see “Learning More, Service, and
Support” on page 99. If you install these items yourself, you risk damaging your
equipment, and such damage is not covered by the limited warranty on your
computer. See an Apple Authorized Reseller or Apple Authorized Service Provider for
additional information about this or any other warranty question.

38

Chapter 3   Making a Good Thing Better

Opening Your Mac Pro
1 Before you open your Mac Pro, shut it down by choosing Apple () > Shut Down.
NOTICE: Always shut down your Mac Pro before opening it to avoid damaging
its internal components or the components you want to install. Do not open your
Mac Pro or attempt to install items inside it while it is on.
2 Wait 5 to 10 minutes to allow the internal components of your Mac Pro to cool.
WARNING: Let your Mac Pro cool down before you touch the internal components,
which may be very hot.

Chapter 3   Making a Good Thing Better

39

3 Touch the metal on the outside of your Mac Pro to discharge any static electricity.
NOTICE: Always discharge static before you touch parts or install components inside
your Mac Pro. To avoid generating static, don’t walk around the room until you finish
installing the cards, memory, or internal storage device and replace the side panel.

Touch the metal
case to discharge
static.

40

Chapter 3   Making a Good Thing Better

4 Unplug all the cables and the power cord from your Mac Pro.
WARNING: To avoid damaging internal components or the components you want
to install, always unplug your Mac Pro. Don’t attempt to install items while it’s
plugged in.
5 Hold the side panel and lift the latch on the back.

Chapter 3   Making a Good Thing Better

41

6 Remove the side panel by pulling the top away from your Mac Pro and lifting up.

Important: When you remove the side panel, hold it securely.

42

Chapter 3   Making a Good Thing Better

Installing Memory
Your Mac Pro comes with a minimum of 3 GB of memory in the single-processor
model, or a minimum of 6 GB of memory in the dual-processor model, installed as
1 GB unbuffered ECC dual inline memory modules (UDIMMs).
All installed UDIMMs must meet these specifications:

ÂÂ PC3-10600E, 1333 MHz, DDR3 SDRAM UDIMMs
ÂÂ Error-correcting code (ECC)
ÂÂ 72-bit wide, 240-pin ECC modules
ÂÂ 36 ICs maximum per ECC UDIMM
NOTICE: Apple recommends that you use Apple-approved DIMMs. DIMMs from older
Mac computers cannot be used in your Mac Pro. You can purchase Apple-branded
memory online from the Apple Store at www.apple.com/store.
When purchasing DIMMs for use in Mac computers, make sure that the memory vendor
conforms to the Joint Electron Device Engineering Council (JEDEC) specification. Check
with your memory vendor to ensure that the DIMMs support the correct timing modes
and that the Serial Presence Detect (SPD) feature has been programmed properly, as
described in the JEDEC specification.
Note: Although the memory speed of the UDIMMS is 1333 MHz, they will operate at
1066 MHz or 1333 MHz depending on the processor in the computer.

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Before you install memory, determine whether you have a single- or dual-processor
Mac Pro. Remove the side panel, following the instructions in “Opening Your Mac Pro”
on page 39, and look inside:

ÂÂ A quad-core or 6-core Mac Pro has one processor and four memory slots. You can
install a total of up to 16 GB of memory. See “Installing Memory in a Quad-Core or
6-Core Mac Pro” on page 45.

ÂÂ An 8-core or 12-core Mac Pro has two processors and eight memory slots. You can
install a total of up to 32 GB of memory. See “Installing Memory in an 8‑Core or
12‑Core Mac Pro” on page 54.

One processor

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Two processors

You can also determine which Mac Pro you have by choosing Apple () > About This
Mac from the menu bar. Click More Info, choose Hardware from the Contents list, and
then find Number Of Processors in Hardware Overview. The quad-core and 6-core
Mac Pro have one processor and the 8-core and 12-core Mac Pro have two processors.

Installing Memory in a Quad-Core or 6-Core Mac Pro
The quad-core and 6-core Mac Pro have four memory slots, and come with at least
three 1 GB DIMMs installed. You can replace or install additional 1 GB, 2 GB or 4GB
DIMMs for a total of up to 16 GB of memory.
It’s important that all DIMMs installed in your Mac Pro are of the correct specifications.
Use the instructions that follow to install DIMMs in a quad-core or 6-core Mac Pro.
To install memory:
1 Shut down your Mac Pro, open it, and remove the side panel, following the instructions
in “Opening Your Mac Pro” on page 39.
WARNING: Let your Mac Pro cool down for 5 to 10 minutes before you remove the
processor tray or touch the internal components. The processor tray and components
may be very hot.

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45

2 Push the latches on the processor tray until they partially open.

Latches

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3 Pull the latches until they open all the way and release the processor tray.

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47

4 Remove the processor tray and lay it on a soft, clean cloth on the desk or work surface,
to protect the tray and avoid scratching the work surface.

Processor tray

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If you install equal-size DIMMs (for example, all 1 GB DIMMS or all 2 GB DIMMS) in your
quad-core or 6-core Mac Pro, Apple recommends that you fill the slots in the order
listed in the table.
Slot 4
Slot 3
Slot 2
Slot 1
If you have

Fill these slots

Two DIMMs

1 and 2

Three DIMMs

1, 2, and 3

Four DIMMs

1, 2, 3, and 4 (all)

Note: If you install different-size DIMMs in your Mac Pro, follow the order in the table.
If the DIMM configuration you install doesn’t provide optimized performance, the
Memory Slot Utility appears onscreen and recommends an improved configuration.
To use the utility again, go to /System/Library/CoreServices/Memory Slot Utility.

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5 Open the ejectors on DIMM slots 1, 2, and 3 and push them out to the sides. Then
remove the DIMMs from the slots.
6 Install the DIMMs by aligning them in the DIMM slots and pushing both ends of the
DIMM down until the tabs are vertical and the ejectors snap into place.
NOTICE: To avoid damaging the DIMM, hold it by the corners and don’t touch the
gold connectors or other components.
Connectors

50

Notch

Ejectors

Chapter 3   Making a Good Thing Better

7 Reinstall the processor tray, pushing it in until the latches are at a 90-degree angle.

Processor tray
Latch

8 Push the latches all the way in to close them and seat the processor tray.

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9 Replace the side panel.
When you replace the side panel, make sure the latch is up. Hold the side panel
securely so it stays in place as you push the latch down.

Place the side panel
in the slot and then
push to close.

NOTICE: Always replace the side panel after installing components. Your Mac Pro
doesn’t operate properly without the side panel in place.

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10 Hold the side panel against your Mac Pro and push the latch down to secure the
side panel.

You can attach a lock or cable through a metal loop (under the latch) to secure your
Mac Pro. Flip the metal loop down before you close the latch, then close the latch and
attach your lock or cable through the extended loop.

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Installing Memory in an 8‑Core or 12‑Core Mac Pro
The 8-core and 12-core Mac Pro have eight memory slots, and, in most configurations,
come with at least six 1 GB DIMMs installed. You can install a total of up to 32 GB
of memory.
It’s important that all the DIMMs installed in your Mac Pro have the correct specifications.
Use the instructions that follow to install DIMMs in an 8-core or 12-core Mac Pro.
To install memory in a dual-processor Mac Pro:
1 Shut down your Mac Pro, open it, and remove the side panel, following the instructions
in “Opening Your Mac Pro” on page 39.
WARNING: Let your Mac Pro cool down for 5 to 10 minutes before you remove the
processor tray or touch the internal components. The processor tray and components
may be very hot.

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2 Push the latches on the processor tray until they open slightly.

Latches

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55

3 Pull the latches until they open all the way and release the processor tray.

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4 Remove the processor tray and lay it on a soft, clean cloth on the desk or work surface,
to protect the tray and avoid scratching the work surface.

Processor tray

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57

If you install equal-size DIMMs (for example, all 1 GB DIMMS or all 2 GB DIMMS) in your
8-core or 12-core Mac Pro, Apple recommends that you fill the slots in the order listed
in the table.

58

Slot 5

Slot 4

Slot 6

Slot 3

Slot 7

Slot 2

Slot 8

Slot 1

If you have

Fill these slots

Two DIMMs

1 and 2

Three DIMMs

1, 2, and 3

Four DIMMs

1, 2, and 5, 6

Six DIMMs

1, 2, 3, and 5, 6, 7

Eight DIMMs

1, 2, 3, 4, and 5, 6, 7, 8 (all)

Chapter 3   Making a Good Thing Better

Note: If you install different-size DIMMs in your Mac Pro, follow the order in the table.
If the DIMM configuration you install doesn’t provide optimized performance, the
Memory Slot Utility appears onscreen and recommends a better configuration.
To use the utility again, go to /System/Library/CoreServices/Memory Slot Utility.
5 Install the DIMMs by aligning them in the DIMM slots and pushing both ends of the
DIMM down until the tabs are vertical and the ejectors snap into place.
NOTICE: To avoid damaging the DIMM, hold it by the corners and don’t touch the
gold connectors or other components.
Connectors

Notch

Ejectors

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6 Reinstall the processor tray, pushing it in until the latches are at a 90-degree angle.
7 Push the latches all the way in to close them and seat the processor tray.

Processor tray
Latch

8 Replace the side panel, following the instructions starting on page 52.
NOTICE: Always replace the side panel after installing components. Your Mac Pro
doesn’t operate properly without the side panel in place.

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Installing Internal Storage Devices
Your Mac Pro has room for six internal drives: two optical drives, and four hard disk or
solid state drives. In most configurations, a single drive occupies the first drive bay and
an optical drive is located in the upper optical drive bay.
You can add up to three 3.5-inch cable-free Serial ATA (SATA) hard disk drives to the
empty drive bays. The drives must meet these specifications:

ÂÂ Type:  SATA 3 Gb/s
ÂÂ Width:  3.9 inches (102 mm)
ÂÂ Depth:  5.7 inches (147 mm)
ÂÂ Height:  1.0 inch (25.4 mm)
You can add up to three 2.5-inch solid state disk drives (SSDs) to the empty drive bays.
The drives must meet these specifications:

ÂÂ Type:  SATA 3 Gb/s
ÂÂ Width:  2.5 inches (63.5 mm)
The solid state drives (SSD) come with adapters that fit the 3.5-inch drive bays.
For more information about requirements or supported devices, visit an Apple
Authorized Reseller, the Apple Store at www.apple.com/store, or the Mac Pro Support
website at www.apple.com/support/macpro.

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Installing Serial ATA Hard Disk Drives
Your Mac Pro can accommodate up to four internal 1-inch-high SATA hard disk drives
in the drive bays. If your Mac Pro comes with a single drive installed, it’s in the first drive
bay. You can install drives in the second, third, and fourth drive bays.
To install a hard disk drive:
1 Open your Mac Pro and remove the side panel following the instructions in “Opening
Your Mac Pro” on page 39.
2 Lift the latch to unlock the drive carriers.
Note: When the latch is down, the carriers are locked in the drive bays and can’t
be removed.
3 Pull the carrier out of the drive bay.
Drive carrier

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4 Position the carrier over the hard disk drive with the connectors at the back.
5 Use the four screws on the carrier to attach the hard disk drive to the carrier.
NOTICE: Hold the drive by its sides. To avoid damaging the drive, don’t touch the
printed circuit board.

Connectors

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63

6 Lift the latch and slide the carrier over the guides and into the drive bay until it’s
touching the drive connectors and is seated in the bay.

Drive
connectors

7 Replace the side panel, following the instructions starting on page 52.
NOTICE: Always replace the side panel after installing components. Your Mac Pro
doesn’t operate properly without the side panel in place.

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Installing a Solid State Drive
Your Mac Pro can accommodate up to four internal 2.5-inch solid state drives in the
drive bays. If your Mac Pro comes with a single drive installed, it’s in the first bay. You
can install drives in the second, third, and fourth drive bays.
To install a solid state drive:
1 Open your Mac Pro and remove the side panel, following the instructions in “Opening
Your Mac Pro” on page 39.
2 Lift the latch to unlock the drive carriers.
Note: When the latch is down, the carriers are locked in the drive bays and can’t
be removed.
3 Pull the carrier out of the drive bay.
Drive carrier

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4 Remove the two screws from the drive carrier as shown. You’ll attach the SSD adapter
to the carrier using the two remaining screws. Put the two screws that you removed
away for safekeeping.
Unused screws (2)

Screws

Connectors

Hooks

5 Position the drive carrier over the SSD adapter with the drive connectors at the back as
shown. Insert the two hooks on the top of the adapter into the carrier’s holes. Fasten
the two screws on top of the carrier to attach the SSD enclosure to the carrier.

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6 Lift the latch and slide the carrier over the guides and into the drive bay until it touches
the drive connectors and is seated in the bay.

Drive
connectors

7 Replace the side panel, following the instructions starting on page 52.
NOTICE: Always replace the side panel after installing components. Your Mac Pro
doesn’t operate properly without the side panel in place.

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Replacing an Optical Drive
Your Mac Pro comes with one or two SuperDrives installed in the optical drive bays.
Follow these instructions to replace an optical drive.
Note: Contact your drive manufacturer or consult the manufacturer’s website to
determine if your drive is set to cable select mode. Before you install a drive, set the
drive to cable select mode if the manufacturer hasn’t already done so.
To replace the optical drive:
1 Open your Mac Pro and remove the side panel, following the instructions in “Opening
Your Mac Pro” on page 39.
2 Lift the latch to unlock the optical drive carriers.
When the latch is down, the drives and carriers are locked in the optical drive bays and
can’t be removed.

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3 Pull the carrier halfway out of the optical drive bay.

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69

4 Disconnect the cable from the optical drive and remove the carrier from the optical
drive bay.

NOTICE: When you install or replace optical drives, use the original Apple cables that
came with your Mac Pro.

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5 Remove the optical drive from the carrier by unscrewing the four attachment screws.
6 Use the four screws from the original optical drive to attach the replacement drive to
the carrier.

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7 Slide the optical drive and carrier over the guides halfway into the optical drive bay.
8 Attach the cable to the back of the optical drive.

Cable middle
connector
Cable end
connector

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9 Lift the latch and then slide the carrier into the optical drive bay, pushing it into place.

10 Replace the side panel, following the instructions starting on page 52.
NOTICE: Always replace the side panel after installing components. Your Mac Pro
doesn’t operate properly without the side panel in place.

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Adding PCI Express Cards
You can expand the capabilities of your Mac Pro by installing cards in the Peripheral
Component Interconnect (PCI) Express slots. Your Mac Pro has one double-wide PCI
Express graphics slot and three PCI Express expansion slots, for a total of four slots.
These slots accommodate PCI Express graphics cards and expansion cards.

About PCI Express Cards
Your Mac Pro comes with a high-performance PCI Express graphics card, which
contains the graphics processing unit (GPU) and provides the computer’s display ports.
The graphics card is installed in slot 1.
You can install additional PCI Express graphics and expansion cards. Before installing a
card, check its specifications to make sure it can operate in your Mac Pro:

ÂÂ Slots 1 and 2 are x16, PCI Express 2.0 slots
ÂÂ Slots 3 and 4 are x4, PCI Express 2.0 slots
All four slots support 16-lane cards.
NOTICE: Combined maximum power consumption for all four PCI Express slots must
not exceed 300 watts (W).

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To install a PCI Express card:
1 Open your Mac Pro and remove the side panel, following the instructions in “Opening
Your Mac Pro” on page 39.
WARNING: To avoid damaging internal components or the components you want to
install, always turn off and then unplug your Mac Pro. Do not attempt to install items
while it is plugged in. Let your Mac Pro cool down for 5 to 10 minutes before you
touch the internal components, which may be very hot.
2 Unscrew the captive screws in the PCI bracket and remove the bracket.

Port access cover

PCI bracket

3 Remove the port access cover from the slot in which you plan to install the card.

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4 Press the button on the PCI slider and move the slider to the left, which moves the
retention bar.

PCI slider

Button

Retention bar

5 Remove your new card from its static-proof bag and hold it by its corners. Don’t touch
the gold connector or the components on the card.

If You’re Installing a Full-Length PCI Card
It may be easier to install a PCI card if you remove the hard disk drives and carriers
(see page 62), and remove adjacent cards. Make sure the end of the card goes in the
appropriate card guide before aligning the card with the PCI slot and completing
the installation.

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6 Align the card’s connector with the expansion slot and press the card into the slot.

PCI slider

Hook on card

Retention bar

PCI Express slot

7 Press the card gently but firmly until the connector is fully inserted. Press only on the
bare areas of the card to avoid damaging the components. Don’t rock the card from
side to side or force it. If you meet resistance, check the connector and slot for damage
or obstructions, and then try inserting the card again.
8 Pull the card gently to make sure it’s properly connected. If it stays in place and its gold
connectors are barely visible, the card is connected.
9 Move the PCI slider to the right to secure the card.

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10 Replace the PCI bracket under the brace and tighten the screws to secure the card.
NOTICE: If you remove a card and don’t install a replacement, place a port access
cover over the empty slot to keep foreign objects out of the enclosure. An uncovered
slot affects the airflow that cools the internal components and may cause damage.

Brace

PCI bracket

11 Replace the side panel, following the instructions starting on page 52.
NOTICE: Always replace the side panel after installing components. Your Mac Pro
doesn’t operate properly without the side panel in place.

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Replacing the Internal Backup Battery
Your Mac Pro uses a BR 2032 lithium coin cell battery that preserves settings, such as
the date and time, when your Mac Pro is off. If you notice intermittent problems when
your Mac Pro starts up, or changes in the date and time settings, replace the battery.
Important: Dispose of the old battery according to your local environmental laws.
To replace the battery:
1 Open your Mac Pro and remove the side panel, following the instructions in “Opening
Your Mac Pro” on page 39.
2 Remove any PCI Express cards that block access to the battery. See “Adding PCI Express
Cards” on page 74 for instructions.
3 Remove the old battery from the holder.
WARNING: Installing the battery incorrectly may cause an explosion. Use only the same
type of battery or an equivalent recommended by the manufacturer of the original.

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4 Insert the new battery in the holder with the positive side (+) facing out.

5 Replace the PCI Express cards that you removed (see “Adding PCI Express Cards” on
page 74).
6 Replace the side panel and push the latch down to secure it.

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4
Problem, Meet Solution

www.apple.com/support
Help Center       help

Occasionally you may have problems while working with your Mac Pro. Read on
for troubleshooting tips to try when you have a problem. You can also find more
troubleshooting information in Help Center or on the Mac Pro Support website at
www.apple.com/support/macpro.
When you have a problem with your Mac Pro, there’s usually a simple and quick solution.
Think about the conditions that led up to the problem. Making a note of things you did
before the problem occurred will help you narrow down possible causes and find the
answers you need. Things to note include:

ÂÂ The applications you were using when the problem occurred. Problems that occur
only with a specific application may indicate that the application is not compatible
with the Mac OS version installed on your computer.

ÂÂ Any software that you recently installed.
ÂÂ Any new hardware (such as memory, graphics or PCI Express cards, hard disk drives)
that you installed or peripherals that you connected.

An Ounce of Prevention
If you have a problem with your computer or software, having kept up-to-date
Time Machine backups ensures that your data won’t be lost. If you make regular
Time Machine backups, you can restore your software and all your data to exactly
the way it was at the time of the backup. Even serious issues are of less concern
when you safeguard your information with Time Machine.

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Problems with Your Mac Pro
If your Mac Pro doesn’t respond or turn on, if you have trouble ejecting a disk, or if the
status light is flashing, try the steps in this section.
If the computer doesn’t respond or the pointer doesn’t move
First, make sure the keyboard is connected by unplugging and then plugging in the
connector, and make sure it is firmly seated. Make sure your Apple Magic Mouse is
turned on and the batteries are charged. (See “Replacing the Apple Magic Mouse
Batteries” on page 98.) Then try to cancel what the computer is doing.

ÂÂ Press the Command key (x) and Q key at the same time to try to quit the
current application.

ÂÂ Press the Command key (x) and period key at the same time. If a dialog appears,
click Cancel.

ÂÂ Choose Apple () > Force Quit and select the application you want to quit. You can
also force quit by pressing the Esc, Option, and Command (x) keys at the same time.
Restart your Mac Pro by choosing Apple () > Restart to be sure the problem is
entirely cleared up. You can also restart by pressing the power button (®) for about
5 or 6 seconds until your Mac Pro shuts down. Press the power button (®) again to
start up your Mac Pro.

ÂÂ If the problem occurs only when you use a particular program, check with the program’s
manufacturer to see if it is compatible with your computer.

ÂÂ If the problem occurs frequently, you may need to reinstall your system software
(see “Repairing, Restoring, or Reinstalling Mac OS X Software” on page 86).

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If the computer doesn’t turn on or start up

ÂÂ Make sure the power cord is connected to a working power source. The plug on
the power cord must be completely inserted into the computer’s power socket and
firmly seated.

ÂÂ Restart your computer while holding down the Command key (x) and R key, until
the computer restarts. When the Mac OS X Utilities application appears, select an
option to repair your disk, restore your software, or reinstall Mac OS X and Apple
applications from the Mac OS X Utilities pane. For more information, see “Repairing,
Restoring, or Reinstalling Mac OS X Software” on page 86.

ÂÂ If your computer still does not start up, try resetting the parameter random access
memory (PRAM). Turn on the computer and immediately hold down the Command (x),
Option, P, and R keys until you hear the startup sound a second time. Release the keys.
The PRAM is reset to the default values and your clock settings may need to be reset.

• If your computer does not start up after resetting the PRAM, restart your computer
while holding down the Option key to select your startup disk.

• If this doesn’t work, restart your computer while holding down the Shift key.
If you’re unable to eject a disc
A file on the disc may be in use. Quit applications that are open, and then try again.
If that doesn’t work, choose Apple () > Restart and hold down either the mouse
button or the Media Eject key (C) on your Apple Keyboard.
If that doesn’t work:
1 Shut down the computer and remove the side panel (see the instructions on page 39).
2 Pull the optical drive carrier out of the optical drive bay (see “Replacing an Optical
Drive” on page 68).
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3 Carefully insert the end of a straightened paper clip into the small hole on the front of
the optical drive.
4 Push firmly until the tray opens, remove the disc, and push the tray to close it.
5 Put the optical drive carrier and the side panel back in place (see “Replacing an Optical
Drive” on page 68).
If the status light flashes and the computer doesn’t start up

ÂÂ If you recently installed memory, a PCI expansion card, or another internal
component, make sure that it is correctly installed and that it is compatible with your
computer. See if removing it allows the computer to start up.

ÂÂ If the status light still flashes, determine the number of flashes to identify the problem:

• One short flash followed by a longer off period: No valid memory.
• Three short flashes followed by a longer off period:  Failed memory.

Problems with Software
When an application freezes or doesn’t respond, Mac OS X provides a way to quit the
application without restarting your computer. Quitting a frozen application may allow
you to save your work in other open applications.
To force an application to quit:
1 Press Command (x)-Option-Esc or choose Apple () > Force Quit from the menu bar.
2 Select the name of the application you want to quit in the Force Quit Applications dialog.
3 Click Force Quit.
The application quits, leaving all other applications open.

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If you have a problem with a software program
ÂÂ Use Software Update to ensure that you have the latest drivers, bug fixes, and
other updates.

ÂÂ For problems with software from a manufacturer other than Apple, contact the
manufacturer.
If you have a problem using your computer or working with Mac OS X
ÂÂ Look in Help Center (in the Help menu) for instructions and troubleshooting
information.

ÂÂ For the latest troubleshooting information and software updates, go to the Apple
Support website at www.apple.com/support.

Repairing, Restoring, or Reinstalling Mac OS X Software
If you have a problem with your Mac software or hardware, Mac OS X provides repair
and restore utilities that may eliminate problems and can even restore your software
to its original factory settings. You can access these utilities from the Mac OS X Utilities
application, even if your computer isn’t starting up correctly.

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Use the Mac OS X Utilities application to:

ÂÂ Repair your computer’s disk using Disk Utility.
ÂÂ Restore your software and data from a Time Machine backup.
ÂÂ Reinstall Mac OS X Lion and Apple applications.
ÂÂ Restore your computer to its factory settings by erasing its disk and reinstalling
Mac OS X Lion and your Apple applications.
If your computer detects a problem, it opens the Mac OS X Utilities application
automatically. You can also open it manually by restarting your computer.

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To open the Mac OS X Utilities application:
mm Restart your computer while holding down the Command key (x) and R key.

Some utilities in the Mac OS X Utilities pane require access to the Internet and the
Mac App Store. You may need to make sure your computer is connected to the
Internet via your Ethernet or Wi-Fi network.
To connect via a Wi-Fi network:
1 Choose a network from the Wi-Fi status menu in the upper-right corner of the screen.
2 If necessary, type the network password.
To join a closed network, choose Join Other Network. Enter the network’s name
and password.

Repairing a Disk with Disk Utility
If you have a problem with your computer, or if you start your computer and see the
Mac OS X Utilities pane, you may need to repair your computer’s disk.
1 Select Disk Utility in the Mac OS X Utilities pane and click Continue.
2 Select the disk or partition in the list on the left, and then click the First Aid tab.
3 Click Repair Disk.
If Disk Utility can’t repair the disk, back up as much of your information as possible,
and then follow the instructions in “Reinstalling Mac OS X and Apple Applications” on
page 89.
For information about Disk Utility and its options, see Help Center, or open Disk Utility
(in the Utilities folder in Launchpad) and choose Help > Disk Utility Help.

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Restoring Information Using a Time Machine Backup
If you previously created a Time Machine backup, use the Restore utility to restore
everything on your computer to its previous state.
Use your Time Machine backup only to restore information to the computer that was
the source of the backup. If you want to transfer information to a new computer, use
Migration Assistant.
1 If your backup is on a Time Capsule, make sure your Mac Pro is connected to the same
Ethernet or Wi-Fi network. (To connect to a Wi-Fi network, follow the instructions on
page 88.)
2 In the Mac OS X Utilities pane, select Restore From Time Machine Backup and click
Continue.
3 Select the disk that contains the Time Machine backup, and then follow the onscreen
instructions.

Reinstalling Mac OS X and Apple Applications
Under some circumstances, you may need to reinstall Mac OS X and Apple applications.
You can reinstall while keeping your files and user settings intact.
Important: The Mac OS X Utilities application also reinstalls and restores Mac OS X Lion
Server software, if you have it installed on your Mac Pro.
1 Make sure Mac Pro is connected to the Internet via an Ethernet or Wi-Fi network.
(To connect to a Wi-Fi network, follow the instructions on page 88.)
2 In the Mac OS X Utilities pane, select Reinstall Mac OS X and click Continue.
3 When you are asked to select a disk, select your current Mac OS X disk (in most cases,
it’s the only one available).

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4 To install optional software, click Customize.
5 Click Install.
You can install Mac OS X without erasing the disk, which saves your existing files
and settings, or you can erase the disk first, which erases all your data and leaves the
computer ready for you to reinstall Mac OS X and Apple applications.
After reinstalling Mac OS X, you can then go to the Mac App Store and re-download
the applications that came with your Mac and other apps that you purchased from the
Mac App Store.
Important: Apple recommends that you back up the data on the disk before restoring
software. Apple is not responsible for any lost data.

Restoring Your Computer to Its Factory Settings
When you restore your computer to its factory settings, everything on your computer
(your user accounts, network settings, and all of your files and folders) is deleted. Before
you restore, back up any files you want to keep by copying them to another disk.
Write down your network settings from Network preferences to make it easier to get
connected again after reinstalling Mac OS X.
1 Make sure your Mac Pro is connected to the Internet via an Ethernet or Wi-Fi network.
(To connect to a Wi-Fi network, follow the instructions on page 88).
2 In the Mac OS X Utilities pane, select Disk Utility and click Continue.
3 Select the disk in the list on the left, and then click the Erase tab.
4 Choose Mac OS Extended (Journaled) from the Format pop-up menu, type a name for
the disk, and then click Erase.
5 After the disk is erased, choose Disk Utility > Quit Disk Utility.
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6 In the Mac OS X Utilities pane, select Reinstall Mac OS X and click Continue.
7 To reinstall Mac OS X and Apple applications, follow the instructions in the
Mac OS X Installer.
After restoring Mac OS X and Apple applications, you can selectively restore your other
data and applications from a Time Machine backup.

Checking for a Hardware Problem
If you suspect a hardware problem, use the Apple Hardware Test application to help
determine if there’s a problem with one of the Mac Pro components.
To use Apple Hardware Test:
1 Disconnect all external devices from your Mac Pro, except the display, keyboard,
and mouse.
If you have an Ethernet cable connected, disconnect it.
2 Restart your Mac Pro while holding down the D key.
3 When the Apple Hardware Test chooser screen appears, select the language you
want to use.
4 Press the Return key or click the right arrow button.
5 When the Apple Hardware Test main screen appears (after about 45 seconds), follow
the onscreen instructions.
6 If Apple Hardware Test detects a problem, it displays an error code. Make a note of the
error code before pursuing support options. If Apple Hardware Test doesn’t detect a
hardware failure, the problem may be software related.

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Keeping Your Software Up to Date
You can connect to the Internet and automatically download and install the latest free
software versions, drivers, and other enhancements from Apple.
When you are connected to the Internet, Software Update checks to see if any updates
are available for your computer. You can set your Mac Pro to check for updates
periodically, and then you can download and install updated software.
To check for updated software:
1 Choose Apple () > Software Update.
2 Follow the onscreen instructions.

ÂÂ For more information, search for “Software Update” in Help Center.
ÂÂ For the latest information about Mac OS X, go to the Mac OS X website at
www.apple.com/macosx.

Problems with Wi-Fi Communication
If you have a problem using Wi-Fi communication:

ÂÂ Make sure you have properly configured the software according to the instructions
that came with your base station.

ÂÂ Make sure the computer or network you are trying to connect to is running and has a
wireless access point.

ÂÂ Make sure your Mac Pro is within antenna range of the other computer or the
network access point. Nearby electronic devices or metal structures can interfere
with wireless communication and reduce this range. Repositioning or rotating the
computer may improve reception.
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ÂÂ Make sure the side panel is closed (follow the instructions starting on page 52) and
the PCI port access covers are in place (see “Adding PCI Express Cards” on page 74).
Antenna reception is reduced when your Mac Pro is not closed properly.

ÂÂ Check the Wi-Fi signal level. You may have up to four bars in the Wi-Fi status icon (Z)
in the menu bar.

ÂÂ For more information about Wi-Fi, choose Help > Help Center and search for “Wi-Fi.”
Also see the instructions that came with the wireless device for more information.

Problems with Your Display
NOTICE: If you have a problem with your Apple display and nothing in this manual
solves it, contact an Apple Authorized Service Provider or Apple for assistance. If you
attempt to repair the display yourself, any damage you may cause to the display will
not be covered by the limited warranty on your display. Contact an Apple Authorized
Reseller or Apple Authorized Service Provider for additional information about this or
any other warranty question.
If no image appears on the screen

ÂÂ Make sure the computer is turned on, and if the display has a power button, make
sure it’s turned on.

ÂÂ Make sure the cables are connected properly to your computer and the display.
ÂÂ If your graphics card has an internal power cable, make sure it’s connected to the
card and the logic board.

ÂÂ Make sure your computer is not in sleep. Press the power button or any key to see if
the computer wakes.
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93

ÂÂ Make sure the display brightness and contrast are set properly. Use the brightness
keys on the Apple Keyboard. Some displays have brightness and contrast controls on
or under their front edge or on the side.

ÂÂ Reset the PRAM by restarting the computer while holding down the Command (x),
Option, P, and R keys until you hear the startup sound a second time.
If the screen image appears dim or flickers
ÂÂ Adjust the display brightness and contrast settings. Use the brightness keys on the
Apple Keyboard. Some displays also have brightness and contrast controls on or
under their front edge. Or you may be able to adjust brightness or contrast using the
Displays pane of System Preferences.

ÂÂ Calibrate the display by choosing Apple () > System Preferences. Click Displays,
select Color, and click Calibrate. For more information about color and your display,
see Help Center.

ÂÂ The flickering may be caused by interference from a nearby power line, a fluorescent
light, or an electrical device—for example, a radio, a microwave oven, or another
computer. Try relocating nearby electrical devices or moving your computer
and display.
If no colors appear on the screen or the colors don’t look right
ÂÂ Make sure the display is connected firmly to the computer.

ÂÂ Calibrate the display, as described in “If the screen image appears dim or flickers” on
page 94.
If desktop icons move when you change the screen resolution
Changing the screen resolution affects the display of information on your screen.
The operating system may reposition icons when you change the screen resolution.
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If the screen freezes
ÂÂ Force the frozen application to quit. Hold down the Command (x) and Option keys
and press Esc. Then select the application in the list and click Force Quit.

ÂÂ If that doesn’t work, force the computer to restart by holding down the power button
(®) for 5 or 6 seconds until your Mac Pro shuts down. Press the power button (®)
again to start up your Mac Pro.
If your display has a light on the front and it’s flashing
On some Apple flat panel displays, the power light displays a series of short flashes
when an error is detected.

ÂÂ If you see a repeating sequence of three short flashes, the display is detecting input in
the wrong video format. Make sure your display is compatible with your graphics
card and that you’ve installed the correct display software, if your display came with
installation software.

ÂÂ If you see a sequence of two short flashes and a long flash, the display is detecting a
problem with a backlighting lamp. Contact an Apple Authorized Reseller or Apple
Authorized Service Provider.

Problems with Your Internet Connection
If you have trouble with your Internet connection, you can try the steps in this section
starting with Network Diagnostics.
To use Network Diagnostics:
1 Choose Apple () > System Preferences.
2 Click Network and then click “Assist me” at the bottom of the page.

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3 Click Diagnostics to open Network Diagnostics.
4 Follow the onscreen instructions.
If Network Diagnostics can’t resolve the problem, there may be a problem with the
Internet service provider (ISP) you are trying to connect to, with an external device you
are using to connect to your ISP, or with the server you are trying to access. You can
also try the steps in the following section.
Cable Modem, DSL, and LAN Internet Connections
Make sure all modem cables are fully plugged in, including the modem power cord,
the cable from the modem to the computer, and the cable from the modem to the wall
jack. Check the cables and power supplies for Ethernet hubs and routers.
Turn off your DSL or cable modem for a few minutes, and then turn it back on. Some
ISPs recommend that you unplug the modem’s power cord. If your modem has a reset
button, you can press it either before or after you turn the power off and on.
PPPoE Connections
If you are unable to connect to your Internet service provider using PPPoE, make sure
you have entered the correct information in Network preferences.
To enter PPPoE settings:
1 Choose Apple () > System Preferences.
2 Click Network.
3 Click Add (+) at the bottom of the network connection services list, and choose PPPoE
from the Interface pop-up menu.
4 Choose an interface for the PPPoE service from the Ethernet pop-up menu.

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Choose Ethernet if you are connecting to a wired network, or Wi-Fi if you are
connecting to a wireless network.
5 Click Create.
6 Enter the information you received from your service provider, such as the account
name, password, and PPPoE service name (if your service provider requires it).
7 Click Apply to make the settings active.
Network Connections
Make sure the Ethernet cable is plugged into your computer and into the network.
Check the cables and power supplies to your Ethernet hubs and routers.
If you have two or more computers sharing an Internet connection, make sure your
network is set up properly. You need to know if your ISP provides only one IP address
or if it provides multiple IP addresses, one for each computer.
If only one IP address is used, then you must have a router capable of sharing the
connection, also known as network address translation (NAT) or “IP masquerading.”
For setup information, check the documentation provided with your router or ask the
person who set up your network. You can use an AirPort base station to share one IP
address among multiple computers.
For information about using an AirPort base station, search for “AirPort” in Help Center
or visit the AirPort support website at www.apple.com/support/airport.
If you cannot resolve the issue using these steps, contact your ISP or network
administrator.

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Replacing the Apple Magic Mouse Batteries
Your Apple Magic Mouse comes with two AA batteries installed. You can replace them
with alkaline, lithium, or rechargeable AA batteries.
Keep the battery compartment cover and batteries out of the reach of small children.
WARNING: When you replace the batteries, replace them all at the same time. Don’t
mix old batteries with new batteries or mix battery types (for example, don’t mix
alkaline and lithium batteries). Don’t open or puncture the batteries, install them
backwards, or expose them to fire, high temperatures, or water. Keep batteries out of
the reach of children.
To replace the batteries in the Apple Magic Mouse:
1 Slide the on/off switch on the bottom of your mouse to turn it off.
2 Slide the latch down and remove the battery cover.

Latch

Batteries

3 Insert the batteries with the positive ends (+) facing up, as shown above.
4 Replace the cover and turn on your mouse.
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You may have to click your Apple Magic Mouse once to reconnect it to your Mac Pro.
To check the battery status, slide the on/off switch to turn on the mouse. If the
indicator light doesn’t glow, you may need to change the batteries. You can check the
battery level in Mouse Preferences. Choose Apple () > System Preferences and click
Mouse. The battery level is shown in the lower-left corner.

Maximizing Ethernet Performance
Your computer performs best when the Ethernet port to which it is connected is set to
autonegotiate. Ask your network administrator to verify this setting.
Note: If you experience connection problems on your network, make sure your network
switch is set to autonegotiate, if possible. If a switch’s port is not autonegotiating, your
computer detects the appropriate speed but defaults to half-duplex mode. If the
switch’s port at the other end of the link is configured for full-duplex mode, a large
number of late events can occur on the link. If it isn’t possible to set the switch to
autonegotiate, then set the switch’s port to half-duplex. For more information, see the
documentation that came with the Ethernet switch.

Learning More, Service, and Support
If your Mac Pro needs service, take it to an Apple Authorized Service Provider (AASP) or
contact Apple for service. You can find more information about your Mac Pro through
online resources, onscreen help, System Information, or Apple Hardware Test.

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Online Resources
For online service and support information, go to www.apple.com/support. Choose
your country from the pop-up menu. You can search the AppleCare Knowledge Base,
check for software updates, or get help from Apple’s discussion boards.
Onscreen Help
You can often find answers to your questions, as well as instructions and
troubleshooting information, in Help Center. In the Finder, choose Help > Help Center.
System Information
To get information about your computer, use System Information. System Information
shows you which hardware and software is installed, the serial number and operating
system version, how much memory is installed, and more. To open System Information,
choose Apple () > About This Mac from the menu bar, and then click More Info.
Apple Hardware Test
You can use Apple Hardware Test to diagnose hardware problems on your Mac Pro.
For more information, see “Checking for a Hardware Problem” on page 91.

AppleCare Service and Support
Your Mac Pro comes with 90 days of technical support and one year of hardware repair
warranty coverage at an Apple Store or an Apple-authorized repair center, such as an
Apple Authorized Service Provider. You can extend your coverage by purchasing the
AppleCare Protection Plan. For information, visit www.apple.com/support/products or
visit the website address for your country listed in the table.

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If you need assistance, AppleCare telephone support representatives can help you with
installing and opening applications, and basic troubleshooting. Call the support center
number nearest you (the first 90 days are complimentary). Have the purchase date and
your Mac Pro serial number ready when you call.
Note: Your 90 days of complimentary telephone support begins on the date of
purchase. Telephone fees may apply.
Country

Phone

Website

United States

1-800-275-2273

www.apple.com/support

Australia

(61) 1-300-321-456

www.apple.com/au/support

Canada (English)
(French)

1-800-263-3394

www.apple.com/ca/support
www.apple.com/ca/fr/support

Ireland

(353) 1850 946 191

www.apple.com/ie/support

New Zealand

00800-7666-7666

www.apple.com/nz/support

United Kingdom

(44) 0844 209 0611

www.apple.com/uk/support

Telephone numbers are subject to change, and local and national telephone rates may
apply. A complete list is available on the web:
www.apple.com/support/contact/phone_contacts.html

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Locating Your Serial Number
Use any of these methods to find your Mac Pro serial number:

ÂÂ Choose Apple () from the menu bar and then choose About This Mac. Click the
version number beneath the words “Mac OS X” to cycle through the Mac OS X version
number, the build version, and the serial number.

ÂÂ Open System Information in the Utilities folder in Launchpad and click Hardware.
ÂÂ Look on the configuration label, which is located on the back of your Mac Pro near
the video ports.

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5
What’s Under the Hood

www.apple.com/macpro
Help Center       System Information

The technical specifications of your Mac Pro are included in this section.

Specifications
Use System Information to find detailed information about your Mac Pro, including
the amount of installed memory, hard disk size, connected devices, and product serial
number. To open System Information, choose Apple () > About This Mac from the
menu bar, and then click More Info.

Processor and Memory Specifications
Quad-core Mac Pro
ÂÂ One Quad-Core Intel Xeon series processor

ÂÂ 8 MB of shared L3 cache per processor
ÂÂ 1066 MHz DDR3 ECC SDRAM
6-core Mac Pro
ÂÂ One 6-Core Intel Xeon series processor

ÂÂ 12 MB of shared L3 cache per processor
ÂÂ 1333 MHz DDR3 ECC SDRAM
8-core Mac Pro
ÂÂ Two Quad-Core Intel Xeon series processors

ÂÂ 12 MB of shared L3 cache per processor
ÂÂ 1066 MHz DDR3 ECC SDRAM

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12-core Mac Pro

ÂÂ Two 6-Core Intel Xeon series processors
ÂÂ 12 MB of shared L3 cache per processor
ÂÂ 1333 MHz DDR3 ECC SDRAM
Random-access memory (RAM)

ÂÂ Unbuffered dual inline memory modules (UDIMMs)
ÂÂ PC3-10600E, 1333 MHz, DDR3 SDRAM UDIMMs (memory operates at 1066 MHz or
1333 MHz, depending on the processor)

ÂÂ DIMM slots

• Four slots available in a single-processor Mac Pro
• Eight slots available in an dual-processor Mac Pro
ÂÂ Error-correcting code (ECC)
ÂÂ 72-bit wide, 240-pin ECC modules
ÂÂ 36 ICs maximum per ECC UDIMM
ÂÂ Must conform to JEDEC specification (see “Installing Memory” on page 43)
ÂÂ Nonparity

Graphics Card
PCI Express 2.0 graphics card with a dual-link Digital Visual Interface (DVI) connector
and two Mini DisplayPort connectors.
Mini DisplayPort audio output:

ÂÂ Up to 8-channel (7.1), 24-bit audio at a maximum sample rate of 192.0 kHz

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Video Display Modes
For technical specifications for your display:

ÂÂ Apple displays:  Go to www.apple.com/displays

Storage

ÂÂ 4 independent 3 Gb/s Serial ATA (SATA), cable-free, direct-attach 3.5-inch hard
drive bays

•
•
•
•

Type:  SATA 3 Gb/s
Bay Width:  3.9 inches (102 mm)
Bay Depth:  5.7 inches (147 mm)
Bay Height:  1.0 inch (25.4 mm)

ÂÂ Four internal drive carriers (optional 2.5-inch solid state drives (SSDs) come with
drive adapters designed to mount in the 3.5-inch drive carriers)

PCI Express Expansion

ÂÂ Four full-length PCI Express expansion slots (slot 1 contains the graphics card)

• Slots 1 and 2 are x16, PCI Express 2.0 slots
• Slots 3 and 4 are x4, PCI Express 2.0 slots
ÂÂ All four slots support 16-lane cards
ÂÂ 300 W combined maximum for all PCI Express slots

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SuperDrive (DVD±R DL/DVD±RW/CD-RW) Specifications

ÂÂ Disc diameters supported:  12 cm and 8 cm
ÂÂ Data formats:

•
•
•
•
•
•
•
•
•
•
•
•
•
•
•

CD-ROM
CD-Audio
CD-R
CD-RW
CD-I
CD-I Bridge
CD Extended
CD Mixed Mode
Photo CD
Video CD
Enhanced CD
DVD-Video
DVD±R
DVD±RW
DVD±R DL

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USB Specifications

ÂÂ Support for Universal Serial Bus (USB) 2.0 and 1.1
ÂÂ Seven external USB Type A ports

• Two USB 2.0 ports on the front
• Three USB 2.0 ports on the back
• Two USB 2.0 ports on the Apple Keyboard
ÂÂ Each USB port (front and back) is on a separate 480 megabit-per-second (Mbit/s)
USB channel

ÂÂ 500 milliamperes (mA) available for a total of 1.5 A on the back and 1.0 A on the front

FireWire Specifications

ÂÂ Four external FireWire ports:  Two FireWire 800 ports (9-pin) on the front and two on
the back

ÂÂ Data transfer speed:  100, 200, 400, and 800 Mbit/s
Power

ÂÂ Output voltage:  Approximately 12 V
ÂÂ Output power:  Up to a maximum of 28 W for all 4 ports or 12 W for any one port

Ethernet Specifications

ÂÂ IEEE 802.3 compliant
ÂÂ Maximum cable length:  328 feet (100 meters)
ÂÂ Connector:  RJ-45 for 10Base-T, 100Base-TX, and 1000Base-T
ÂÂ Media, 10Base-T:  Category (CAT) 3 or higher UTP on 2 pairs up to 100 m
ÂÂ Media, 100Base-TX:  CAT 5e UTP on 2 pairs up to 100 m
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ÂÂ Media, 1000Base-T:  CAT 5e UTP on 4 pairs up to 100 m
ÂÂ Channel speeds:  IEEE Autonegotiation of 10Base-T, 100Base-TX, and 1000Base-T

Bluetooth 2.1+EDR Specifications

ÂÂ Wireless data rate:  Up to 3 Mbit/s
ÂÂ Range:  Up to 33 feet or 10 meters (data rates may vary, depending on
environmental conditions)

ÂÂ Frequency band:  2.4 gigahertz (GHz)

AirPort Extreme Specifications

ÂÂ Frequency band:  2.4 and 5 gigahertz (GHz)
ÂÂ Radio output power:  20 dBm (nominal)
Compatibility

ÂÂ 802.11a, b, g, and n

Optical Digital Audio Specifications

ÂÂ Data format:  Sony/Phillips Digital Interface (S/PDIF) protocol (IEC60958-3)
ÂÂ Connector type:  TOSLINK optical (IEC60874-17)
ÂÂ Bits per sample:  16-bit, 20-bit, or 24-bit
Optical digital audio out
Based on a typical situation with playback of a 1 kHz, 0 dBFS 24-bit sine wave, 44.1 kHz
output sample rate, unless otherwise specified below.

ÂÂ Output sample rate:  44.1 kHz, 48 kHz, or 96 kHz
ÂÂ Signal-to-noise ratio:  Greater than 130 dB
ÂÂ Total harmonic distortion + noise:  Less than -130 dB (0.00003 percent)
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Optical digital audio in
Based on a typical situation with playback of a 1 kHz, 0 dBFS 24-bit sine wave, unless
otherwise specified below.

ÂÂ Input sample rate:  44.1 kHz, 48 kHz, or 96 kHz
ÂÂ Signal-to-noise ratio:  Greater than 130 dB
ÂÂ Total harmonic distortion + noise:  Less than -130 dB (0.00003 percent)

Analog Audio Specifications

ÂÂ Sample rate:  44.1 kHz, 48 kHz, or 96 kHz
ÂÂ Jack type:  1/8” mini
ÂÂ Bits per sample:  16-bit, 20-bit, or 24-bit
ÂÂ Frequency response:  20 Hz to 20 kHz, +0.5 dB/-3 dB
Analog audio out using the headphone jack (typical values)
Based on a typical situation with playback of a 1 kHz, -3 dBFS 24-bit sine wave, 44.1 kHz
output sample rate into 150 ohms, unless otherwise specified below.

ÂÂ Output voltage:  1.3 volts (root mean square) (Vrms) (+4.5 dBu)
ÂÂ Output impedance:  55 ohms
ÂÂ Output power:  53 milliwatts (mW) into 32 ohms
ÂÂ Signal-to-noise ratio:  Greater than 90 dB
ÂÂ Total harmonic distortion + noise:  Less than -70 dB (.03 percent)
ÂÂ Channel separation:  Greater than 50 dB

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Analog audio line in (typical values)
Based on a typical situation with playback of a 1 kHz, -3 dBFS 24-bit sine wave, 44.1 kHz
output sample rate, unless otherwise specified below.

ÂÂ Maximum input voltage:  2 Vrms (+8.2 dBu)
ÂÂ Input impedance:  Greater than 17 kilohms
ÂÂ Signal-to-noise ratio:  Greater than 90 dB
ÂÂ Total harmonic distortion + noise:  Less than -85 dB (.006 percent)
ÂÂ Channel separation:  Greater than 85 dB
Analog audio line out (typical values)
Based on a typical situation with playback of a 1 kHz, -3 dBFS 24-bit sine wave, 44.1 kHz
output sample rate into 100 kilohms, unless otherwise specified below.

ÂÂ Output voltage:  2 Vrms (+8.2 dBu)
ÂÂ Output impedance:  33 ohms
ÂÂ Signal-to-noise ratio:  Greater than 90 dB
ÂÂ Total harmonic distortion + noise:  Less than -85 dB (.006 percent)
ÂÂ Channel separation:  Greater than 85 dB
External microphone input using the headphone jack (typical values)
Based on a typical situation with playback of a 1 kHz, 28 mVrms sine wave, 44.1 kHz input
sample rate, 24-bit sampling, unless otherwise specified below.

ÂÂ Maximum input voltage:  39 mVrms (-26 dBu)
ÂÂ Input impedance:  Greater than 1 kilohm
ÂÂ Signal-to-noise ratio:  Greater than 60 dB

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ÂÂ Total harmonic distortion + noise:  Less than -60 dB (0.1 percent)
ÂÂ Frequency response:  100 Hz to 8.2 kHz, +0.5 dB/-3 dB

Power Supply
AC line input
ÂÂ Voltage ranges:  100–240 V alternating current (AC)

ÂÂ Current:   Maximum of 12 A (low voltage range) or 5 A (high voltage range)
ÂÂ Frequency:  50–60 Hz single phase

Power Requirements for Expansion Cards and Peripherals
Expansion cards
Combined maximum power consumption for all four PCI Express slots should not
exceed 300 watts (W).
USB devices
Each of the computer’s built-in USB ports is allotted 500 mA.
FireWire devices
The computer can provide up to 28 W total to the FireWire ports.

System Clock and Battery
Your computer has CMOS custom circuitry with a long-life battery.
Battery
Use a 3-volt, BR 2032 lithium coin cell replacement battery (see “Replacing the Internal
Backup Battery” on page 79).

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Dimensions and Operating Environment
Dimensions
ÂÂ Weight:  39.9 lbs. (18.1 kg)
The weight depends on the configuration. The weight above is for a basic
configuration and may be greater if optional devices are installed.

ÂÂ Height:  20.1 inches (51.1 cm)
ÂÂ Width:  8.1 inches (20.6 cm)
ÂÂ Depth:  18.7 inches (47.5 cm)
Operating environment
ÂÂ Operating temperature:  50° to 95° F (10° to 35° C)

ÂÂ Storage temperature:  –40° to 116° F (–40° to 47° C)
ÂÂ Relative humidity:  5% to 95% (noncondensing)
ÂÂ Maximum altitude:  10,000 feet (3048 meters)

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6
Last, but Not Least

www.apple.com/environment
Help Center       ergonomics

This chapter provides important information about safety procedures, routine
maintenance, and ergonomic considerations for using your Mac Pro and display.
For your safety and that of your equipment, follow these rules for handling and
cleaning your Mac Pro and for working more comfortably. Keep these instructions
handy for reference by you and others.
NOTICE: Incorrect storage or use of your computer may void the manufacturer’s
warranty.

Important Safety Information
WARNING: Failure to follow these safety instructions could result in fire, electric
shock, or other injury or damage.
The only way to disconnect power completely from your Mac Pro is to unplug the
power cord from the main power supply. To disconnect your display completely, you
must also unplug its power cable from the computer or power outlet. Make sure that
at least one end of the device’s power cord is within easy reach so that you can unplug
the computer or display when necessary.
Always take the following precautions.
Disconnect the power plug (by pulling the plug, not the cord), from your computer or
display and disconnect the phone cord if any of the following conditions exist:

ÂÂ The power cord or plug becomes frayed or otherwise damaged
ÂÂ You spill something into the case
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ÂÂ Your computer or display is exposed to rain or any other excess moisture
ÂÂ Your computer or display has been dropped or the case has been otherwise damaged
ÂÂ You suspect that your computer or display needs service or repair
ÂÂ You want to clean the computer or the case or screen of the display
If you plan to store your computer for an extended period of time, remove the battery.
For service or questions about your warranty, contact an Apple Authorized Service
Provider or Apple. See “Learning More, Service, and Support” on page 99.

General Maintenance
If you need to clean the computer or display by doing more than wiping it down with
a clean cloth, follow these instructions:
1 Turn off your computer and display.
2 Disconnect the computer power cable from the electrical outlet or power strip. If your
display is connected to an outlet, disconnect it as well.
3 Disconnect the display’s cables from the computer.
4 Clean the display screen with soft, lint-free paper or cloth dampened with mild soap
and water.
WARNING: Do not spray liquid directly onto the display screen. Liquid could drip
inside the display and cause electrical shock.

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5 Wipe the computer or display case surfaces lightly with a clean, soft cloth dampened
with water.
NOTICE: Don’t use alcohol, aerosol sprays, solvents, or abrasives that might damage
the finish on the case.

Protecting Your Optical Drive
To keep your optical drive working properly:

ÂÂ Position your computer so that the drive tray doesn’t bump into anything when
it opens.

ÂÂ Close the drive when you’re not using it.
ÂÂ Do not put anything on the drive tray when it is open.
ÂÂ Do not touch the optical drive lens with your fingers. Do not wipe the lens with a
paper towel or other abrasive surface. If you need to clean the lens, see an Apple
Authorized Service Provider for a lens cleaner.

ÂÂ Keep your computer away from any source of moisture.

Laser Information for Optical Disc Drive
For your safety, have the optical drive serviced only by an Apple Authorized
Service Provider.
WARNING: Making adjustments or performing procedures other than those specified
in your equipment’s manual may result in hazardous radiation exposure. The optical
disc drive in your computer contains a laser that is safe in normal use but that may be
harmful to your eyes if disassembled.

118

Chapter 6   Last, but Not Least

Apple Magic Mouse Class 1 Laser Information
The Apple Magic Mouse is a Class 1 laser product in accordance with IEC 60825-1 A1
A2 and 21 CFR 1040.10 and 1040.11 except for deviations pursuant to Laser Notice No.
50, dated July 26, 2001.
WARNING: Modification of this device may result in hazardous radiation exposure.
For your safety, have this equipment serviced only by an Apple Authorized Service
Provider.
A Class 1 laser is safe under reasonable foreseeable conditions per the requirements in
IEC 60825-1 and 21 CFR 1040. However, it is recommended that you do not direct the
laser beam at anyone’s eyes.

Maintaining Your Display
To maintain your display and ensure its long life:
ÂÂ Do not press on the surface of the display screen.

ÂÂ Do not write on the screen or touch the screen with a sharp object.
ÂÂ If you will not be using your computer for a day or more, turn off the computer and, if
the display has a power button, turn off the display. You can also use Energy Saver.

Chapter 6   Last, but Not Least

119

Understanding Ergonomics
Here are some tips for setting up a healthy work environment.

Keyboard
When you use the keyboard, your shoulders should be relaxed. Your upper arm and
forearm should form an approximate right angle, with your wrist and hand in roughly
a straight line.
Change hand positions often to avoid fatigue. Some computer users might develop
discomfort in their hands, wrists, or arms after intensive work without breaks. If you
begin to develop chronic pain or discomfort in your hands, wrists, or arms, consult a
qualified health specialist.

Mouse
Position the mouse at the same height as the keyboard and within a comfortable reach.

Chair
An adjustable chair that provides firm, comfortable support is best. Adjust the height
of the chair so your thighs are horizontal and your feet are flat on the floor. The back of
the chair should support your lower back (lumbar region). Follow the manufacturer’s
instructions for adjusting the backrest to fit your body properly.
You might have to raise your chair so that your forearms and hands are at the proper
angle to the keyboard. If this makes it impossible to rest your feet flat on the floor, use
a footrest with adjustable height and tilt to make up for any gap between the floor and
your feet. Or you can lower the desktop to eliminate the need for a footrest. Another
option is to use a desk with a keyboard tray that’s lower than the regular work surface.

120

Chapter 6   Last, but Not Least

Display
Arrange the display so that the top of the screen is slightly below eye level when you’re
sitting at the keyboard. The best distance from your eyes to the screen is up to you,
although most people seem to prefer 18 to 28 inches (45 to 70 cm).
Position the display to minimize glare and reflections on the screen from overhead
lights and nearby windows. If possible, use a tiltable display stand. The stand lets you
set the display at the best angle for viewing, helping to reduce or eliminate glare from
lighting sources you can’t move.
Shoulders
relaxed

Top of the screen at or
slightly below eye level
(You may need to adjust
the height of your display
by raising or lowering
your work surface)

18–28 in. (45–70 cm)

Forearms and
hands in a
straight line

Screen positioned to
avoid reflected glare

Forearms level
or tilted slightly

Clearance under
work surface

Lower back
supported

Feet flat on the floor
or on a footrest

Thighs tilted
slightly

More information about ergonomics is available on the web:
www.apple.com/about/ergonomics
Chapter 6   Last, but Not Least

121

Avoid Hearing Damage
WARNING: Permanent hearing loss may occur if earbuds or headphones are used at
high volume. You can adapt over time to a higher volume of sound that may sound
normal but can be damaging to your hearing. If you experience ringing in your ears
or muffled speech, then stop listening and have your hearing checked. The louder the
volume, the less time required before your hearing can be affected. Hearing experts
suggest that to protect your hearing:

ÂÂ Limit the amount of time you use earbuds or headphones at high volume
ÂÂ Avoid turning up the volume to block out noisy surroundings
ÂÂ Turn the volume down if you can’t hear people speaking to you

Apple and the Environment
Apple Inc. recognizes its responsibility to minimize the environmental impacts of its
operations and products.
More information is available on the web:
www.apple.com/environment

122

Chapter 6   Last, but Not Least

Regulatory Compliance Information
FCC Compliance Statement
This device complies with part 15 of the FCC rules. Operation
is subject to the following two conditions: (1) This device may
not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause
undesired operation. See instructions if interference to radio or
television reception is suspected.
Radio and Television Interference
This computer equipment generates, uses, and can radiate radiofrequency energy. If it is not installed and used properly—that
is, in strict accordance with Apple’s instructions—it may cause
interference with radio and television reception.
This equipment has been tested and found to comply with
the limits for a Class B digital device in accordance with the
specifications in Part 15 of FCC rules. These specifications
are designed to provide reasonable protection against such
interference in a residential installation. However, there is
no guarantee that interference will not occur in a particular
installation.
You can determine whether your computer system is causing
interference by turning it off. If the interference stops, it was
probably caused by the computer or one of the peripheral devices.
If your computer system does cause interference to radio or
television reception, try to correct the interference by using one or
more of the following measures:
• Turn the television or radio antenna until the interference stops.
• Move the computer to one side or the other of the television
or radio.
• Move the computer farther away from the television or radio.
• Plug the computer into an outlet that is on a different circuit
from the television or radio. (That is, make certain the computer
and the television or radio are on circuits controlled by different
circuit breakers or fuses.)

Important: Changes or modifications to this product not
authorized by Apple Inc. could void the EMC compliance and
negate your authority to operate the product.
This product has demonstrated EMC compliance under conditions
that included the use of compliant peripheral devices and shielded
cables between system components. It is important that you
use compliant peripheral devices and shielded cables (including
Ethernet network cables) between system components to reduce
the possibility of causing interference to radios, television sets, and
other electronic devices.
Responsible party (contact for FCC matters only):
Apple Inc. Corporate Compliance
1 Infinite Loop, MS 26-A
Cupertino, CA 95014

Wireless Radio Use
This device is restricted to indoor use when operating the 5.15 to
5.25 GHz frequency band.
Cet appareil doit être utilisé à l’intérieur.

Exposure to Radio Frequency Energy
The radiated output power of the AirPort Card in this device
is below the FCC and EU radio frequency exposure limits for
uncontrolled equipment. This device should be operated with a
minimum distance of at least 20 cm between the AirPort Card
antennas and a person’s body and must not be colocated or
operated with any other antenna or transmitte subject to the
conditions of the FCC grantr.

FCC Bluetooth Wireless Compliance
The antenna used with this transmitter must not be colocated or
operated in conjunction with any other antenna or transmitter
subject to the conditions of the FCC Grant.

If necessary, consult an Apple Authorized Service Provider or
Apple. See the service and support information that came with
your Apple product. Or, consult an experienced radio/television
technician for additional suggestions.

123

Canadian Compliance Statement
This device complies with Industry Canada license-exempt RSS
standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must
accept any interference, including interference that may cause
undesired operation of the device.
Cet appareil est conforme aux normes CNR exemptes de licence
d’Industrie Canada. Le fonctionnement est soumis aux deux
conditions suivantes : (1) cet appareil ne doit pas provoquer
d’interférences et (2) cet appareil doit accepter toute interférence,
y compris celles susceptibles de provoquer un fonctionnement
non souhaité de l’appareil.
Bluetooth Industry Canada Statement
This Class B device meets all requirements of the Canadian
interference-causing equipment regulations.
Cet appareil numérique de la Class B respecte toutes les exigences
du Règlement sur le matériel brouilleur du Canada.
Industry Canada Statement
Complies with the Canadian ICES-003 Class B specifications.
Cet appareil numérique de la classe B est conforme à la norme
NMB-003 du Canada. This device complies with RSS 210 of Industry
Canada.

Bluetooth Europe—EU Declaration of Conformity
This wireless device complies with the R&TTE Directive.

Europe—EU Declaration of Conformity
See www.apple.com/euro/compliance.

Български Apple Inc. декларира, че това Mac Pro е в
съответствие със съществените изисквания и другите
приложими правила на Директива 1999/5/ЕС.
Česky Společnost Apple Inc. tímto prohlašuje, že tento Mac
Pro je ve shodě se základními požadavky a dalšími příslušnými
ustanoveními směrnice 1999/5/ES.
Dansk Undertegnede Apple Inc. erklærer herved, at følgende
udstyr Mac Pro overholder de væsentlige krav og øvrige
relevante krav i direktiv 1999/5/EF.

124

Deutsch Hiermit erklärt Apple Inc., dass sich das Mac Pro in
Übereinstimmung mit den grundlegenden Anforderungen und
den übrigen einschlägigen Bestimmungen der Richtlinie
1999/5/EG befinden.
Eesti Käesolevaga kinnitab Apple Inc., et see Mac Pro vastab
direktiivi 1999/5/EÜ põhinõuetele ja nimetatud direktiivist
tulenevatele teistele asjakohastele sätetele.
English Hereby, Apple Inc. declares that this Mac Pro is in
compliance with the essential requirements and other relevant
provisions of Directive 1999/5/EC.
Español Por medio de la presente Apple Inc. declara que este
Mac Pro cumple con los requisitos esenciales y cualesquiera otras
disposiciones aplicables o exigibles de la Directiva 1999/5/CE.
Ελληνικά Mε την παρούσα, η Apple Inc. δηλώνει ότι αυτή η
συσκευή Mac Pro συμμορφώνεται προς τις βασικές απαιτήσεις
και τις λοιπές σχετικές διατάξεις της Οδηγίας 1999/5/ΕΚ.
Français Par la présente Apple Inc. déclare que l’appareil Mac
Pro est conforme aux exigences essentielles et aux autres
dispositions pertinentes de la directive 1999/5/CE.
Islenska Apple Inc. lýsir því hér með yfir að þetta tæki Mac
Pro fullnægir lágmarkskröfum og öðrum viðeigandi ákvæðum
Evróputilskipunar 1999/5/EC.
Italiano Con la presente Apple Inc. dichiara che questo
dispositivo Mac Pro è conforme ai requisiti essenziali ed alle altre
disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.
Latviski Ar šo Apple Inc. deklarē, ka Mac Pro ierīce atbilst
Direktīvas 1999/5/EK būtiskajām prasībām un citiem ar to
saistītajiem noteikumiem.
Lietuvių Šiuo „Apple Inc.“ deklaruoja, kad šis Mac Pro atitinka
esminius reikalavimus ir kitas 1999/5/EB Direktyvos nuostatas.
Magyar Alulírott, Apple Inc. nyilatkozom, hogy a Mac Pro
megfelel a vonatkozó alapvetõ követelményeknek és az
1999/5/EC irányelv egyéb elõírásainak.
Malti Hawnhekk, Apple Inc., jiddikjara li dan Mac Pro jikkonforma
mal-ħtiġijiet essenzjali u ma provvedimenti oħrajn relevanti li
hemm fid-Dirrettiva 1999/5/EC.

Nederlands Hierbij verklaart Apple Inc. dat het toestel Mac Pro
in overeenstemming is met de essentiële eisen en de andere
bepalingen van richtlijn 1999/5/EG.
Norsk Apple Inc. erklærer herved at dette Mac Pro-apparatet er
i samsvar med de grunnleggende kravene og øvrige relevante
krav i EU-direktivet 1999/5/EF.

Korea Warning Statements
ఝዽූ૑૬ႜෟა༘
෮ቛ၁ધགྷ࿝ಋ൏ધხຫጃ

ጄఙඳ໓໕๗௴ဪဧთ႖ኒጯཅਜ਼௻ໜၦၰၗ

ၦૺૺ௴ၨ඗ྦ႖઴શഏౘ໏๗༺࿝ຫဧዾ༘࿖ཀఁఋ

Polski Niniejszym Apple Inc. oświadcza, że ten Mac Pro są
zgodne z zasadniczymi wymogami oraz pozostałymi stosownymi
postanowieniami Dyrektywy 1999/5/EC.

B૶ૺૺ(ਜ਼ႜဧ෮໽ቛཅૺၴႁ)
ၦૺૺ௴ਜ਼ႜဧ(B૶) ႖ၴኒ႕ጁૺૺച໏჎ച

Português Apple Inc. declara que este dispositivo Mac Pro
está em conformidade com os requisitos essenciais e outras
disposições da Directiva 1999/5/CE.

࿦࿝໏ຫဧዾ༘ၰཀఁఋ.

Română Prin prezenta, Apple Inc. declară că acest aparat Mac
Pro este în conformitate cu cerinţele esenţiale şi cu celelalte
prevederi relevante ale Directivei 1999/5/CE.
Slovensko Apple Inc. izjavlja, da je ta Mac Pro skladne z
bistvenimi zahtevami in ostalimi ustreznimi določili direktive
1999/5/ES.

ਜ਼ႜ࿝໏ຫဧዻ௴ઇၕඛ႕ၒചዻඑ, ක౷ხ

Singapore Wireless Certification

Taiwan Wireless Statements

Slovensky Apple Inc. týmto vyhlasuje, že toto Mac Pro spĺňa
základné požiadavky a všetky príslušné ustanovenia Smernice
1999/5/ES.
Suomi Apple Inc. vakuuttaa täten, että tämä Mac Pro tyyppinen
laite on direktiivin 1999/5/EY oleellisten vaatimusten ja sitä
koskevien direktiivin muiden ehtojen mukainen.
Svenska Härmed intygar Apple Inc. att denna Mac Pro står i
överensstämmelse med de väsentliga egenskapskrav och övriga
relevanta bestämmelser som framgår av direktiv 1999/5/EG.
A copy of the EU Declaration of Conformity is available at:
www.apple.com/euro/compliance
This equipment can be used in the following countries:

Taiwan Class B Statement

警告
本電池如果更換不正確會有爆炸的危險
請依製造商說明書處理用過之電池

125

Japan VCCI Class B Statement

Disposal and Recycling Information

This symbol indicates that your product must be disposed of
properly according to local laws and regulations. When your
product reaches its end of life, contact Apple or your local
authorities to learn about recycling options.

Russia

For information about Apple’s recycling program, go to
www.apple.com/recycling.
European Union: Disposal Information

External USB Modem Information
When connecting your Mac Pro to the phone line using an
external USB modem, refer to the telecommunications agency
information in the documentation that came with your modem.

ENERGY STAR® Compliance

The symbol above means that according to local laws and
regulations your product should be disposed of separately from
household waste. When this product reaches its end of life, take
it to a collection point designated by local authorities. Some
collection points accept products for free. The separate collection
and recycling of your product at the time of disposal will help
conserve natural resources and ensure that it is recycled in a
manner that protects human health and the environment.
Türkiye
EEE yönetmeliğine (Elektrikli ve Elektronik Eşyalarda Bazı Zararlı
Maddelerin Kullanımının Sınırlandırılmasına Dair Yönetmelik)
uygundur.

As an ENERGY STAR® partner, Apple has determined that standard
configurations of this product meet the ENERGY STAR® guidelines
for energy efficiency. The ENERGY STAR® program is a partnership
with electronic equipment manufacturers to promote energyefficient products. Reducing energy consumption of products
saves money and helps conserve valuable resources.
This computer is shipped with power management enabled
with the computer set to sleep after 10 minutes of user inactivity.
To wake your computer, click the mouse or press any key on
the keyboard.
For more information about ENERGY STAR®, visit:
www.energystar.gov

126

Brasil: Informações sobre descarte e reciclagem

O símbolo acima indica que este produto e/ou sua bateria
não devem ser descartadas no lixo doméstico. Quando decidir
descartar este produto e/ou sua bateria, faça-o de acordo com
as leis e diretrizes ambientais locais. Para informações sobre o
programa de reciclagem da Apple, pontos de coleta e telefone de
informações, visite www.apple.com/br/environment.

Battery Disposal Information
Dispose of batteries according to your local environmental laws
and guidelines.
Deutschland:  Dieses Gerät enthält Batterien. Bitte nicht in den
Hausmüll werfen. Entsorgen Sie dieses Gerät am Ende seines
Lebenszyklus entsprechend der maßgeblichen gesetzlichen
Regelungen.
Nederlands:  Gebruikte batterijen kunnen worden ingeleverd bij de
chemokar of in een speciale batterijcontainer voor klein chemisch
afval (kca) worden gedeponeerd.

Taiwan Battery Statement
Chinese Battery Statement

127

Looking for Something?

Index
A

adapter
Apple Mini DisplayPort to
VGA Adapter 14
DVI to ADC 14
DVI to VGA 14
AirPort Extreme
about 35
specifications 109
analog audio
line in 31
line out 31
specifications 110
AppleCare Service and
Support 100
Apple Hardware Test 91, 100
Apple Keyboard 26
Apple Magic Mouse 17, 98
applications
force quit 83, 85
freezing 85
Mac OS X Utilities 86
Migration Assistant 18
problems 85
audio specifications 110

130

Looking for Something?

B

batteries, wireless mouse 98
battery 33
internal backup battery 33
replacing 79
specifications 112
blinking question mark 21
Bluetooth
about 35
specifications 109
brightness keys 27
burning a CD or DVD 35

C

Caps Lock key 27
CD-RW 107
chair 120
changing
System Preferences 20, 35
the desktop 20
cleaning 117
computer 117
display 117
computer disposal 126
computer doesn’t turn on 84
connecting
display 13

Ethernet cable 15
keyboard cable 16
controls
brightness 27
media eject 27
mute 27
volume 27

D

desktop, customizing 20
dimensions 113
DIMMs
installing 43
location 33, 58
specifications 104, 105
discharging static 40
disconnecting the power 116
Disk Utility 88
display
modes 106
ports 30
precautions 116
disposal of
batteries 127
computer 126
Dock 34
double-wide PCI Express
graphics slot 33

downloading software 92
DVD 107
DVI display port 31

E

environmental impact 122
ergonomics 120
Escape key 27
Ethernet
maximizing performance 99
ports 29
specifications 108
expansion cards 112
external USB modem 25, 29

F

F1 to F19 function keys 27
Finder 34
FireWire
connections 35
devices 112
ports 29
specifications 112
Force Quit 85, 95
frozen application 95
function keys 27

G

general maintenance 117
graphics card 105

H

hand position 120
hard disk drive 33
headphone jack 24, 25
specifications 111
Help Center 34

I

iLife applications 35
installing
backup battery 79
DIMMs 43
equal-size DIMMs 49
full-length PCI cards 76
hard disk drives 62
internal drives 61
memory 45
PCI Express Cards 74
Internet connection 95
internet problems 95
iTunes Store 19

J

JEDEC specification 43

K

keyboard
connecting 16
ergonomics 120
extension cable 16
features 26
function keys 27

wireless 17
keys
brightness 27
Caps Lock 27
Escape key 27
function 27
media 27
Media Eject 27
Mute 27
Volume 27

L

latch 29
locking latch 29

M

Mac OS X
information about 34
keeping up to date 92
Mac OS X Utilities
application 86
Mac OS X Utilities pane 87
Magic Mouse 17, 98
maintenance 117
maximizing Ethernet
performance 99
Media Eject key 27
media keys 27
memory
installing 43
location 33
specifications 104
Looking for Something?

131

memory slots 33
Memory Slot Utility 49, 59
Migration Assistant 18
Mini DisplayPort 31
modem
cable 29
DSL 29
external USB 25, 29
mouse
connecting 25
ergonomics 120
replacing batteries 98
setting up 17
Mute key 27

N

network
connections 97
diagnostics 96
no image on screen 93

O

online resources 100
opening your Mac Pro 39
operating environment 113
optical digital audio
ports 31
specifications 109
optical drive
about 25
installing 68
specifications 107
132

Looking for Something?

P

PCI Express cards 31, 33
installing 74
specifications 106
PCI Express Expansion
specifications 106
peripheral
connections 108
ports
analog audio in 31
analog audio out 31
display 31
DVI display 31
Ethernet 29
FireWire 25, 29
Mini DisplayPort 31
optical digital audio in 31
optical digital audio out 31
USB 25, 27, 29
power
button 18
power cord 12
power requirements
cards 112
USB devices 112
power socket 29
power supply
specifications 112
problems. See troubleshooting
processor specification 104

Q

question mark, blinking 21

R

RAM
installing 43
location 33
specifications 105
reinstalling Mac OS X 89
reinstalling software 83
repairing a disk 88
replacing batteries 97, 98
reset the PRAM 84
restoring information 89
restoring your computer 90

S

safety information 116
SATA hard disk 61, 106
screen
freezes 95
setting brightness 27
Serial ATA hard disk drives
installing 61
specifications 106
serial number location 102
service and support
information 100
setting up 11
Setup Assistant 18
shutting off power 11, 25, 41
sleep 21, 25

software
updating 92
Software Update 92
solid state drive (SSD) 65
specifications
AirPort Extreme 109
analog audio 110
battery 112
Bluetooth 109
dimensions 113
Ethernet 108
external microphone 111
finding 104
FireWire 108
graphics card 105
headphone jack 110
memory 104
operating environment 113
optical digital audio 109
optical drive 107
PCI Express 106
power requirements 112
power supply 112
processor 104
RAM 105
storage 106
SuperDrive 107
USB 108
video display 106
static, discharging 40
status light 25
flashes 85

stopping an application 85
SuperDrive
about 25, 33
replacing 68
specifications 107
system clock 112
System Information 35, 102
System Preferences 35
customizing the desktop 20

T

telephone support 101
troubleshooting
AppleCare 100
Apple Hardware Test 91
applications 85
connecting to the
Internet 95
DSL modem 96
Force Quit 83
internet connection 95
network connection 97
PPPoE connection 96
service and support
information 99
status light flashes 85
unable to eject a disc 84
typing position 120

updating software 92
USB
connections 27
devices 108
keyboard and mouse
connecting 16
USB 2.0 ports 27, 29

V

Volume keys 27

W

wireless
AirPort technology 35
Bluetooth technology 35
keyboard 17
mouse 17

U

UDIMMs 43
unable to eject a disc 84
Looking for Something?

133

KKApple Inc.
© 2011 Apple Inc. All rights reserved.
Under the copyright laws, this manual may not be copied, in whole
or in part, without the written consent of Apple.
Every effort has been made to ensure that the information in
this manual is accurate. Apple is not responsible for printing or
clerical errors.
The Apple logo is a trademark of Apple Inc., registered in the U.S.
and other countries. Use of the “keyboard” Apple logo (OptionShift-K) for commercial purposes without the prior written consent
of Apple may constitute trademark infringement and unfair
competition in violation of federal and state laws.
Apple
1 Infinite Loop
Cupertino, CA 95014
408-996-1010
www.apple.com
Apple, the Apple logo, AirPort, AirPort Extreme, Apple Cinema
Display, Finder, FireWire, GarageBand, Life, iMovie, iPhone, iPhoto,
iPod, iTunes, Keynote, Mac, Mac OS, Safari, Spaces, SuperDrive,
Time Capsule, and Time Machine are trademarks of Apple Inc.,
registered in the U.S. and other countries.
The FireWire logo and iPad are trademarks of Apple Inc.

AppleCare, Apple Store, and  iTunes Store are service marks of
Apple Inc., registered in the U.S. and other countries.
App Store is a service mark of Apple Inc.
Intel, Intel Core, and Xeon are trademarks of Intel Corp. in the U.S.
and other countries.
The Bluetooth word mark and logos are registered trademarks
owned by Bluetooth SIG, Inc. and any use of such marks by
Apple Inc. is under license.
This product includes software developed by the University of
California, Berkeley, FreeBSD, Inc., The NetBSD Foundation, Inc.,
and their respective contributors.
ENERGY STAR® is a U.S. registered trademark.
Other company and product names mentioned herein are
trademarks of their respective companies. Mention of third-party
products is for informational purposes only and constitutes
neither an endorsement nor a recommendation. Apple assumes
no responsibility with regard to the performance or use of these
products.
Manufactured under license from Dolby Laboratories. “Dolby,”
“Pro Logic,” and the double-D symbol are trademarks of Dolby
Laboratories. Confidential Unpublished Works, © 1992–1997 Dolby
Laboratories, Inc. All rights reserved.
Simultaneously published in the United States and Canada.



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History When                    : 2009:10:03 15:01:48-07:00, 2009:10:03 15:33:16-07:00, 2009:10:03 15:33:16-07:00, 2009:10:03 15:34:10-07:00, 2009:10:03 15:34:10-07:00, 2009:10:03 15:44:13-07:00, 2009:10:03 16:11:23-07:00, 2009:10:03 16:16:36-07:00, 2009:10:03 16:18:10-07:00, 2009:10:03 16:18:39-07:00, 2009:10:03 16:19:43-07:00, 2009:10:03 16:21:54-07:00, 2009:10:03 21:12:53-07:00, 2009:10:03 21:14:08-07:00, 2009:10:03 21:14:22-07:00, 2009:10:03 21:18:27-07:00, 2009:10:03 21:20:37-07:00, 2009:10:03 21:34:11-07:00, 2009:10:03 21:35:29-07:00, 2009:10:03 21:37:42-07:00, 2009:10:03 21:39:54-07:00, 2009:10:03 21:41:23-07:00, 2009:10:03 21:52:10-07:00, 2009:10:03 21:53:51-07:00, 2009:10:03 22:04:42-07:00, 2009:10:03 22:07:03-07:00, 2009:10:03 22:08:49-07:00, 2009:10:03 22:13:20-07:00, 2009:10:03 22:15:21-07:00, 2009:10:03 22:17:09-07:00, 2009:10:03 22:17:23-07:00, 2009:10:03 22:19:51-07:00, 2009:10:03 22:20:22-07:00, 2009:10:03 22:21:08-07:00, 2009:10:03 22:21:59-07:00, 2009:10:03 22:22:48-07:00, 2009:10:03 22:24:41-07:00, 2009:10:03 22:27:22-07:00, 2009:10:03 22:27:39-07:00, 2009:10:03 22:27:48-07:00, 2009:10:03 22:31:46-07:00, 2009:10:03 22:36:38-07:00, 2009:10:03 22:39:04-07:00, 2009:10:05 09:36:32-07:00, 2009:10:05 10:37:10-07:00, 2009:10:05 12:34-07:00, 2009:10:05 12:47:26-07:00, 2009:10:05 13:18:17-07:00, 2009:10:05 14:58:35-07:00, 2009:10:05 15:15:20-07:00, 2009:10:05 16:27:21-07:00, 2009:10:05 16:33:19-07:00, 2009:10:05 16:35:02-07:00, 2009:10:05 16:36:20-07:00, 2009:10:05 17:27:29-07:00, 2009:10:05 17:30:38-07:00, 2009:10:05 17:31:56-07:00, 2009:10:05 17:44:40-07:00, 2009:10:05 17:58:40-07:00, 2009:10:05 18:01:46-07:00, 2009:10:05 20:01:08-07:00, 2009:10:05 20:47:35-07:00, 2009:10:05 20:48:54-07:00, 2009:10:05 20:51:30-07:00, 2009:10:05 20:53-07:00, 2009:10:05 20:53:18-07:00, 2009:10:05 20:58:39-07:00, 2009:10:05 21:05:59-07:00, 2009:10:05 21:06:26-07:00, 2009:10:05 21:07:11-07:00, 2009:10:05 21:07:25-07:00, 2009:10:05 21:08:37-07:00, 2009:10:05 21:10-07:00, 2009:10:05 21:19:54-07:00, 2009:10:05 21:27:08-07:00, 2009:10:05 21:34:49-07:00, 2009:10:05 21:40:34-07:00, 2009:10:05 22:11:05-07:00, 2009:10:05 22:19:08-07:00, 2009:10:05 22:39:29-07:00, 2009:10:05 22:42:29-07:00, 2009:10:05 22:45:34-07:00, 2009:10:06 08:46:40-07:00, 2009:10:07 12:16:08-07:00, 2009:10:07 13:29:43-07:00, 2009:10:07 13:32:42-07:00, 2009:10:07 13:53:42-07:00, 2009:10:07 14:08:52-07:00, 2009:10:07 14:16:03-07:00, 2009:10:07 14:22:13-07:00, 2009:10:07 14:25:25-07:00, 2009:10:07 15:20:44-07:00, 2009:10:07 15:46:15-07:00, 2009:10:07 17:52:35-07:00, 2009:10:07 17:53:29-07:00, 2009:10:07 17:59:12-07:00, 2009:10:07 18:30:41-07:00, 2009:10:07 18:31:49-07:00, 2009:10:07 18:33:01-07:00, 2009:10:07 18:40:27-07:00, 2009:10:07 18:45:01-07:00, 2009:10:07 18:49:49-07:00, 2009:10:07 18:56:14-07:00, 2009:10:07 19:27:06-07:00, 2009:10:07 20:18:37-07:00, 2009:10:07 20:20:51-07:00, 2009:10:07 20:21:36-07:00, 2009:10:07 20:27:18-07:00, 2009:10:07 20:27:41-07:00, 2009:10:07 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Derived From Instance ID        : xmp.iid:F93149501920681188C6D67B525423F1
Derived From Document ID        : xmp.did:F4DE978D1420681188C6D67B525423F1
Derived From Original Document ID: xmp.did:7E46EC992120681192B0A5CB05BB9B60
Derived From Rendition Class    : default
Manifest Link Form              : ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream, ReferenceStream
Manifest Placed X Resolution    : 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00
Manifest Placed Y Resolution    : 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00, 72.00
Manifest Placed Resolution Unit : Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches, Inches
Manifest Reference Instance ID  : uuid:93bbd621-15bb-a14c-9018-d5339935dc7f, uuid:68c7a843-8d4f-1240-9689-46ec7a5d670b, xmp.iid:21C3B36A222068119382FCB1B125CB2C, xmp.iid:1FC3B36A222068119382FCB1B125CB2C, xmp.iid:1EC3B36A222068119382FCB1B125CB2C, xmp.iid:1DC3B36A222068119382FCB1B125CB2C, xmp.iid:1CC3B36A222068119382FCB1B125CB2C, xmp.iid:1BC3B36A222068119382FCB1B125CB2C, xmp.iid:0180117407206811ACAFF30807573D52, xmp.iid:1AC3B36A222068119382FCB1B125CB2C, xmp.iid:B7F3D16B212068119382FCB1B125CB2C, xmp.iid:058011740720681195FEDD8C72F66A5C, xmp.iid:058011740720681195FEDD8C72F66A5C, xmp.iid:F97F117407206811A7BA9C6C0780D020, xmp.iid:F87F117407206811A7BA9C6C0780D020, xmp.iid:F77F117407206811A7BA9C6C0780D020, uuid:F0C5D6BEAC0E11DDB366D7D9E45F7A81, uuid:F0C5D6C0AC0E11DDB366D7D9E45F7A81, xmp.iid:19C3B36A222068119382FCB1B125CB2C, xmp.iid:18C3B36A222068119382FCB1B125CB2C, xmp.iid:2CC78F0D222068119382FCB1B125CB2C, xmp.iid:2BC78F0D222068119382FCB1B125CB2C, xmp.iid:2AC78F0D222068119382FCB1B125CB2C, xmp.iid:BAF3D16B212068119382FCB1B125CB2C, xmp.iid:B1F3D16B212068119382FCB1B125CB2C, xmp.iid:24C78F0D222068119382FCB1B125CB2C, xmp.iid:23C78F0D222068119382FCB1B125CB2C, xmp.iid:22C78F0D222068119382FCB1B125CB2C, xmp.iid:B5F3D16B212068119382FCB1B125CB2C, xmp.iid:09773624212068119382FCB1B125CB2C, xmp.iid:08773624212068119382FCB1B125CB2C, xmp.iid:07773624212068119382FCB1B125CB2C, xmp.iid:B0F3D16B212068119382FCB1B125CB2C, xmp.iid:B6F3D16B212068119382FCB1B125CB2C, xmp.iid:B9F3D16B212068119382FCB1B125CB2C, xmp.iid:B8F3D16B212068119382FCB1B125CB2C, xmp.iid:29C78F0D222068119382FCB1B125CB2C, xmp.iid:28C78F0D222068119382FCB1B125CB2C, xmp.iid:27C78F0D222068119382FCB1B125CB2C, xmp.iid:B4F3D16B212068119382FCB1B125CB2C, xmp.iid:06773624212068119382FCB1B125CB2C, xmp.iid:B278A41E0B2068119382FCB1B125CB2C, xmp.iid:B178A41E0B2068119382FCB1B125CB2C, xmp.iid:B078A41E0B2068119382FCB1B125CB2C, xmp.iid:AF78A41E0B2068119382FCB1B125CB2C, xmp.iid:B0F3D16B212068119382FCB1B125CB2C, xmp.iid:25C78F0D222068119382FCB1B125CB2C, xmp.iid:94692FC3212068119382FCB1B125CB2C, xmp.iid:93692FC3212068119382FCB1B125CB2C, xmp.iid:92692FC3212068119382FCB1B125CB2C, xmp.iid:94692FC3212068119382FCB1B125CB2C, xmp.iid:0F773624212068119382FCB1B125CB2C, xmp.iid:0E773624212068119382FCB1B125CB2C, xmp.iid:91692FC3212068119382FCB1B125CB2C, xmp.iid:90692FC3212068119382FCB1B125CB2C, xmp.iid:8F692FC3212068119382FCB1B125CB2C, xmp.iid:8E692FC3212068119382FCB1B125CB2C, xmp.iid:8D692FC3212068119382FCB1B125CB2C, xmp.iid:B3F3D16B212068119382FCB1B125CB2C, xmp.iid:8C692FC3212068119382FCB1B125CB2C, xmp.iid:8B692FC3212068119382FCB1B125CB2C, xmp.iid:B2F3D16B212068119382FCB1B125CB2C, xmp.iid:8A692FC3212068119382FCB1B125CB2C, xmp.iid:1344C1A260226811871FAB4F83C14588, xmp.iid:0480117407206811ACAFF30807573D52, xmp.iid:10773624212068119382FCB1B125CB2C, uuid:7cb8dc84-0eb4-0a4a-b456-6c5b77f704c2, uuid:8008b775-2dbe-9c4c-b82d-105af9e1b7a0, xmp.iid:018011740720681197A5EB09192CF913, uuid:9E53E760C462E0119C8FF08926554AFA, uuid:3F86AFA06FE011DABD06E42039965E02, uuid:88654879DA5FDD1185E7FF4F44A89F16, uuid:7F0C6D7EFB63DD11B950F4A2667F81C8, uuid:7bfbb3ee-6dce-11da-9a73-000393ca0f54, uuid:65f54dbc-78af-6b4c-9244-259cc77f0bee, uuid:81530a72-f3dd-874e-9dad-9a1b6a8cc2cb, uuid:3B8DF5A69C1411DBA2B094A091A429D4, uuid:45BA6A8F772211DB9007C8A25F5793B7, uuid:45BA6A8C772211DB9007C8A25F5793B7, uuid:563346E7C1D011DB94F2ECC7C6FCC020, uuid:69787fd3-a4c0-9743-908a-913d202d0073
Manifest Reference Document ID  : xmp.did:F0DEFD260F206811A5D1A65EDD090E9A, xmp.did:0180117407206811994CD76FEA77D30B, xmp.did:21C3B36A222068119382FCB1B125CB2C, xmp.did:1FC3B36A222068119382FCB1B125CB2C, xmp.did:1EC3B36A222068119382FCB1B125CB2C, xmp.did:1DC3B36A222068119382FCB1B125CB2C, xmp.did:1CC3B36A222068119382FCB1B125CB2C, xmp.did:1BC3B36A222068119382FCB1B125CB2C, xmp.did:0180117407206811ACAFF30807573D52, xmp.did:1AC3B36A222068119382FCB1B125CB2C, xmp.did:B7F3D16B212068119382FCB1B125CB2C, xmp.did:058011740720681195FEDD8C72F66A5C, xmp.did:058011740720681195FEDD8C72F66A5C, xmp.did:F97F117407206811A7BA9C6C0780D020, xmp.did:F87F117407206811A7BA9C6C0780D020, xmp.did:F77F117407206811A7BA9C6C0780D020, uuid:F0C5D6BDAC0E11DDB366D7D9E45F7A81, uuid:F0C5D6BFAC0E11DDB366D7D9E45F7A81, xmp.did:19C3B36A222068119382FCB1B125CB2C, xmp.did:18C3B36A222068119382FCB1B125CB2C, xmp.did:2CC78F0D222068119382FCB1B125CB2C, xmp.did:2BC78F0D222068119382FCB1B125CB2C, xmp.did:2AC78F0D222068119382FCB1B125CB2C, xmp.did:BAF3D16B212068119382FCB1B125CB2C, xmp.did:B1F3D16B212068119382FCB1B125CB2C, xmp.did:24C78F0D222068119382FCB1B125CB2C, xmp.did:23C78F0D222068119382FCB1B125CB2C, xmp.did:22C78F0D222068119382FCB1B125CB2C, xmp.did:B5F3D16B212068119382FCB1B125CB2C, xmp.did:09773624212068119382FCB1B125CB2C, xmp.did:08773624212068119382FCB1B125CB2C, xmp.did:07773624212068119382FCB1B125CB2C, xmp.did:B0F3D16B212068119382FCB1B125CB2C, xmp.did:B6F3D16B212068119382FCB1B125CB2C, xmp.did:B9F3D16B212068119382FCB1B125CB2C, xmp.did:B8F3D16B212068119382FCB1B125CB2C, xmp.did:29C78F0D222068119382FCB1B125CB2C, xmp.did:28C78F0D222068119382FCB1B125CB2C, xmp.did:27C78F0D222068119382FCB1B125CB2C, xmp.did:B4F3D16B212068119382FCB1B125CB2C, xmp.did:06773624212068119382FCB1B125CB2C, xmp.did:B278A41E0B2068119382FCB1B125CB2C, xmp.did:B178A41E0B2068119382FCB1B125CB2C, xmp.did:B078A41E0B2068119382FCB1B125CB2C, xmp.did:AF78A41E0B2068119382FCB1B125CB2C, xmp.did:B0F3D16B212068119382FCB1B125CB2C, xmp.did:25C78F0D222068119382FCB1B125CB2C, xmp.did:94692FC3212068119382FCB1B125CB2C, xmp.did:93692FC3212068119382FCB1B125CB2C, xmp.did:92692FC3212068119382FCB1B125CB2C, xmp.did:94692FC3212068119382FCB1B125CB2C, xmp.did:0F773624212068119382FCB1B125CB2C, xmp.did:0E773624212068119382FCB1B125CB2C, xmp.did:91692FC3212068119382FCB1B125CB2C, xmp.did:90692FC3212068119382FCB1B125CB2C, xmp.did:8F692FC3212068119382FCB1B125CB2C, xmp.did:8E692FC3212068119382FCB1B125CB2C, xmp.did:8D692FC3212068119382FCB1B125CB2C, xmp.did:B3F3D16B212068119382FCB1B125CB2C, xmp.did:8C692FC3212068119382FCB1B125CB2C, xmp.did:8B692FC3212068119382FCB1B125CB2C, xmp.did:B2F3D16B212068119382FCB1B125CB2C, xmp.did:8A692FC3212068119382FCB1B125CB2C, xmp.did:F77F11740720681192B0FA6CEB6F351A, xmp.did:0480117407206811ACAFF30807573D52, xmp.did:10773624212068119382FCB1B125CB2C, xmp.did:6343DC6C9E206811B1A4B11D329BA596, xmp.did:F77F1174072068119109E68D1EA1CC8F, xmp.did:018011740720681197A5EB09192CF913, uuid:9D53E760C462E0119C8FF08926554AFA, uuid:87654879DA5FDD1185E7FF4F44A89F16, uuid:F58AA3A93409DD1188B5E66FD91BEED2, uuid:ce16c659-6d56-11da-913f-000393ca0f54, xmp.did:F97F117407206811B1A4B11D329BA596, xmp.did:BD0BCE41B02468119457B18B19250368, uuid:3B8DF5A59C1411DBA2B094A091A429D4, uuid:45BA6A8E772211DB9007C8A25F5793B7, uuid:45BA6A8B772211DB9007C8A25F5793B7, uuid:F5A630A6B3A611DBB2B8DDBB121D35B9, xmp.did:F87F117407206811B1A4B11D329BA596
Doc Change Count                : 10246
Format                          : application/pdf
Title                           : Mac Pro
Creator                         : Apple Inc.
Producer                        : Adobe PDF Library 9.0
Trapped                         : False
Page Layout                     : SinglePage
Page Count                      : 136
Author                          : Apple Inc.
Warning                         : [Minor] Ignored duplicate Info dictionary
EXIF Metadata provided by EXIF.tools

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