Ascalade Technologies DS24R29 VOIP HANDSET User Manual CIX QR WIPT2000

Ascalade Technologies, Inc. VOIP HANDSET CIX QR WIPT2000

USERS MANUAL

The Full-Featured IP Telephone SolutionStrata Wireless IP TelephoneQuick Reference GuideCIX-QR-WIPT2000.book Page 0 Tuesday, September 14, 2004 5:20 PM
Draft - Wireless IPT Quick Reference Guide 10/04© Copyright 2004Toshiba America Information Systems, Inc.Digital Solutions DivisionAll rights reserved. No part of this manual, covered by the copyrights hereon, may be reproduced in any form or by any means—graphic, electronic, or mechanical, including recording, taping, photocopying, or information retrieval systems—without express written permission of the publisher of this material.Strata is a registered trademark of Toshiba Corporation.Trademarks, registered trademarks, and service marks are the property of their respective owners.Safety and Compliance InstructionsReview the Safety and Compliance Instructions sheet found in your Wireless IP Telephone box and all the other product safety instructions that are included on the product.Publication InformationToshiba America Information Systems, Inc., Digital Solutions Division, reserves the right, without prior notice, to revise this information publication for any reason, including, but not limited to, utilization of new advances in the state of technical arts or to simply change the design of this document.Further, Toshiba America Information Systems, Inc., Digital Solutions Division, also reserves the right, without prior notice, to make such changes in equipment design or components as engineering or manufacturing methods may warrant.CIX-QR-WIPT2-VA - Draft 3Version A, October 2004Printed in ChinaCIX-QR-WIPT2000.book Page 1 Tuesday, September 14, 2004 5:20 PM
Draft - Wireless IPT Quick Reference Guide 10/04 iContentsIntroduction....................................................................1Packaging List................................................................1Battery Charging............................................................2Spare Battery Pack.........................................................3Belt Clip.........................................................................3Headset (Optional).........................................................4Strata Wireless IP Telephone.........................................4Setup for New Users......................................................5Vibrate Mode.................................................................5What’s My Line? ...........................................................6Which Outgoing/Incoming Call Features Do I Have?...6Which Codes Do I Use?.................................................7Unlock Telephone..........................................................7Soft Keys........................................................................7Flexible Buttons.............................................................8Making a Call.................................................................9 Answering a Call ..........................................................9Account Code Calls .......................................................9Call Transfer ................................................................10Conference Calls..........................................................10Hold .............................................................................12Call Forward - Any Calls.............................................13Call Park Orbits ...........................................................13Call Pickup...................................................................14Echo Cancel.................................................................14Paging ..........................................................................14Redial...........................................................................15Speed Dial....................................................................15One Touch Buttons......................................................15Voice Mail Call Monitor..............................................16Voice Mail - Direct Transfer .......................................16Volume Control ...........................................................16LCD Features...............................................................17CIX-QR-WIPT2000.book Page i Tuesday, September 14, 2004 5:20 PM
1 Draft - Wireless IPT Quick Reference Guide 10/04IntroductionThis quick reference guide applies to Toshiba Strata Wireless IP Telephone (WIPT) connected to a Strata CIX/CTX system. The WIPT handset supports 11 fixed buttons, four LCD Control Buttons/Soft Keys and 10 Flexible buttons (Programmable buttons).This telephone has 160 x 100 pixel Graphic LCD Display which supports Toshiba’s two-line by 24-character and 10 Flexible Buttons display. The LCD also includes a Local Status bar update. See “Strata Wireless IP Telephone” on page 4.Important! Your handset may not have all of the features mentioned in this manual. See your Strata CIX/CTX System Administrator for more information. Use the check boxes or blank lines to enter the variable selections for your telephone.Packaging ListYour Toshiba WIPT package includes the following: CAUTIONDo not use cleansers that contain benzene, paint thinner, alcohol or other solvents on the telephone charger’s rubber feet. The color of the rubber may transfer to the desk or mounting surface.WIPT2000 Strata Wireless IP HandsetWIPT2000A-BTT Battery packWIPT2000A-CHG Charger for handset and spare battery packWIPT2000A-CLP Belt clipWIPT2000A-ACA-A AC adapter for the Charger (North America)WIPT2000A-CVR Battery cover plateCIX-QR-WIPT2-VA Quick reference guide (QRG)CIX-SC-WIPT2-VA Safety and Compliance Instruction SheetCIX-QR-WIPT2000.book Page 1 Tuesday, September 14, 2004 5:20 PM
Draft - Wireless IPT Quick Reference Guide 10/04 2Battery ChargingImportant! You must charge the battery continuously for five hours before using the telephone for the first time.³To charge the Battery1. Remove the battery cover on the back of the handset by pressing the latch and sliding the cover down and off the handset.2. Slide the battery pack into the handset.3. Securely close the battery compartment cover by sliding it up until it snaps into place.4. Plug the AC adapter cord into the input jack on the charging unit (shown right).You can wire the AC adapter cord either to the rear (figure a) or to the left side (figure b).5. Plug the AC adapter into a standard 120VAC wall outlet.6. Place the handset in the charging unit (shown below).7. Ensure that the HANDSET CHARGE LED lights steady Red. If it does not, make sure that the AC adapter is plugged in and that the handset is making good contact with the charging unit contacts.7623ab7622CIX-QR-WIPT2000.book Page 2 Tuesday, September 14, 2004 5:20 PM
3 Draft - Wireless IPT Quick Reference Guide 10/04Note You can place the handset in the charging unit with or without the belt clip attached.CAUTIONUse only the supplied AC adapter.Refer to Packaging List on page 1 for the proper type.CAUTIONAlways route the power cord where it is not a trip hazard, and where it cannot become chafed and create a fire or electrical hazard.Spare Battery PackYou can purchase an additional battery pack from Toshiba. The charging unit is equipped to charge the spare battery pack with or without the telephone in the back slot. ³ Place the additional battery Place the additional battery pack in the back slot of theCAUTIONUse only the rechargeable battery type listed in the Packaging List on Page 1.Belt ClipUse the belt clip to attach the handset to your belt or pocket.Note The belt clip is designed to fit snugly onto the handset.1. On the back of the handset, snap the belt clip clasps onto the holes on either side of the handset. (See “Strata Wireless IP Telephone” on page 4.2. Press firmly until it snaps into place.7624CIX-QR-WIPT2000.book Page 3 Tuesday, September 14, 2004 5:20 PMCharging unit (shown right).To charge the Spare Battery Pack
Draft - Wireless IPT Quick Reference Guide 10/04 4Headset (Optional)With the headset installed, you can use the belt clip to carry the telephone and conduct a hands-free conversation.³Open the cover over the headset jack that is located on the right side of the telephone and plug in the headset.Important! Only use headsets especially designed or modified for use with radio frequency equipment.Strata Wireless IP TelephoneLearn your Strata Wireless IP Telephone (WIPT)Strata Wireless IP Telephone2 x 24 DisplayBattery & Wireless Signal IndicatorsSoft KeysSK1 SK2 SK3 SK4Dial PadOff HookPower On/Off &On HookFlexible Button Access (FBA)Set upSpeed Dial/Redial(shift)SpeakerFlexible Buttons DisplayUPDownMessageHoldConference TranferMute7621Belt ClipHeadset Jack5432109876CIX-QR-WIPT2000.book Page 4 Tuesday, September 14, 2004 5:20 PM
5 Draft - Wireless IPT Quick Reference Guide 10/04Setup for New UsersImportant! Ask your System Administrator if your WIPT has been setup and ready to use. If the telephone is not setup, then you will require the following information – SSID, DHCP, Telephone IP address, subnet mask, router address, Station ID, and the IP Address for the BIPU.³To View your Wireless IP Setup1. Press Setup button. The Local Setup screen displays.2. Use the S and T arrows to go through the different screens or press End (On Hook).Note The following screens display when using the Up/Down arrows:•SSID screen•Boot option DHCP screen – To edit this screen press the Edit soft key, make the change, then press SK1 (OK soft key).•IP Settings screen•Network Information and MAC Address screen•LCD Contrast – You can adjust the contrast on your screen using SK2 and SK3•Flexible Button Label Editor screen – You can change the labels of the flexible buttons on your screen. See “To Label Flexible Buttons” on page 8.Vibrate Mode³To enable, press Mute and S arrow.³To disable, press Mute and T arrow.CIX-QR-WIPT2000.book Page 5 Tuesday, September 14, 2004 5:20 PM
Draft - Wireless IPT Quick Reference Guide 10/04 6What’s My Line?Throughout this guide, the word “line” is mentioned. Check mark which Line type you have. For example, you will be instructed to “select a line.” “Line” can be:pLine button pPooled Line GrouppGroup Line buttonpLine out requiring an access code – where you enter an outside line or line group access code (e.g., dial 9).Which Outgoing/Incoming Call Features Do I Have?Check mark here which outgoing/incoming feature you have on your system. Then go through the rest of this guide and check mark that feature where it’s noted.pAutomatic Line Selection (ALS): For outgoing calls: You have ALS if you hear dial tone and the Line LED lights steady green when you press Off-hook or press Spkr.pRinging Line Preference: You answer an incoming Line ringing your station by pressing Off-hook or Spkr.pTone Signaling: Internal/External incoming call: you hear successive ring tones, then press Off-hook or Spkr.pVoice First Signaling: Internal incoming call: your phone does not ring; instead you hear a long tone, then the caller’s voice. Talk in the direction of your phone, or answer the call as you normally would by pressing Off-hook or Spkr.Note You can change between Tone and Voice Signaling on a call-by-call basis by pressing 1 after dialing an internal telephone number.pHot Dialing: If your telephone is programmed for “hot dialing,” you do not have to press Spkr or go Off-hook before dialing internal or external calls. When you dial a number, the speakerphone automatically turns on and the Spkr lights up.CIX-QR-WIPT2000.book Page 6 Tuesday, September 14, 2004 5:20 PM
7 Draft - Wireless IPT Quick Reference Guide 10/04Which Codes Do I Use?Default feature codes are listed in this guide. Check with your System Administrator to see if these codes have been changed. If so, write the new codes in the blank lines and cross out the default codes. For example: Cnf/Trn + #46 or .Unlock TelephoneThe telephone will auto lock in a preset time.³To Unlock1. Hold down the setup button for two seconds.2. Enter your password, then press #.Soft KeysWhen Soft Key prompts appear on the LCD, the LCD Control Button just below the prompt offers access to that feature. In this document we refer to Soft Key/LCD Control Buttons as SK1~SK4, starting from Left to Right. Here’s an example of how Soft Keys work.When an outside call is in progress, the LCD appears as shown below. ABR = Automatic Busy Redial CONF = Conference PAG E = PagingPress SK2 to select CONF, then the display changes.6060ABR CONF PGE00:01:01SK1 SK2 SK3 SK4LCD Control Buttons/Soft KeysSoft KeyPromptsCIX-QR-WIPT2000.book Page 7 Tuesday, September 14, 2004 5:20 PM
Draft - Wireless IPT Quick Reference Guide 10/04 8Flexible ButtonsThere are 10 Flexible Buttons on your telephone. These buttons are virtual buttons located on your telephone display that can be used to store System features.³To Access your Flexible Buttons1. Press Flexible Button Access (FBA).2. Use the dial pad to press any number associated with a Flexible Button feature.Important!•Contact your System Administrator to find out the default features assigned to the Flexible Buttons on your telephone.•You cannot program your telephone flexible buttons features, however, you can label the Flexible buttons using your Telephone.³To Label Flexible Buttons1. Press the Setup button. The Local Setup screen displays.2. Use the T arrow untill the “Flexible Label Editor” screen displays.This screen displays the soft key labels. 3. Press SK2 or SK3 to move up or down to select a key.4. Press SK1 to Edit.5. Change the label. You can use the soft keys to Backspace, Clear and switch to lower and upper case.6. Press SK1 to OK.CIX-QR-WIPT2000.book Page 8 Tuesday, September 14, 2004 5:20 PM
9 Draft - Wireless IPT Quick Reference Guide 10/04Making a Call1. To make a call, press Speaker or Off Hook. 2. Dial the number. The display indicates that it is calling. When connected, you can talk....or³Press FBA, then press the associated Flexible button number. Answering a Call³Press either Spkr or Off-hook or FAB and the PDN.Account Code Calls³To dial with a Forced Account Code (FAC)1. Place a call in the normal method. 2. After the tone burst, enter the Account Code.If the code is invalid, you hear re-order tone and the call is rejected.³To use an Emergency Override of an FACYou can bypass Forced Account Code requirements with three emergency numbers, including 911. See your System Administrator for these numbers: ____________³To dial with Voluntary Account Codes1. After accessing a CO line, press Account Code ...or Cnf/Trn + #46 ________.You can enter it at any time during a call.2. Enter the Account Code. You should hear confirmation tone if the code is valid or two short tones if it is invalid.3. Dial a telephone number if you entered the code after accessing an outside line or resume talking or hang up if you entered the code after the call.CIX-QR-WIPT2000.book Page 9 Tuesday, September 14, 2004 5:20 PM
Draft - Wireless IPT Quick Reference Guide 10/04 10Call Transfer1. While on a call, press Cnf/Trn.2. Dial the extension and announce the call or “blind transfer” (hang up).During call transfer, you can reconnect to the original caller by pressing question what???.3. Camp on to a busy station: If the station is busy, hang up. The called station receives a tone. Once the busy line (why was this underlined) is free, the transferred line is called back.Conference Calls1. While on a call, press Cnf/Trn.2. Call another station or outside line.3. When the called party answers, press Cnf/Trn. If it’s busy or there’s no answer, press Cnf/Trn again to return to the original connection. All parties are conferenced.4. Repeat the above steps to add more lines. You can conference up to eight parties.Note When the person who initiates the conference (master) hangs up, control transfers to the first internal station added to the conference. If no internal stations are in the conference, the call disconnects.³To transfer conference control1. Do steps 1 and 2 above to add the line to which you wish to transfer conference control.2. Announce the call and hang up to transfer the call. This station is now the conference “master” with the ability to add or delete parties.³To hold a conference call³If you are the “master” conference controller, press Hold once (or twice for Executive Hold) to place the conference call on hold. CIX-QR-WIPT2000.book Page 10 Tuesday, September 14, 2004 5:20 PM
11 Draft - Wireless IPT Quick Reference Guide 10/04The conference continues and you can join at any time without giving up “master” abilities. Music-on-hold is suppressed in this mode.³To delete the last member added to a conference³While a call is in progress, press the Cancel button.³To conference two outside Lines1. While talking on an outside call, press Cnf/Trn.2. Access an outside line.3. After the party answers, press Cnf/Trn.4. If you receive a busy tone or if the station does not answer, press the flashing button to return to the original call.5. Press Cnf/Trn and hang-up.Note Most phone companies provide auto disconnect, but if it is not provided, the lines must be supervised to disconnect.6. To supervise a tandem call, press the extension button. If the parties have finished, hang up or if the parties are still talking, press Cnf/Trn and hang-up.CIX-QR-WIPT2000.book Page 11 Tuesday, September 14, 2004 5:20 PM
Draft - Wireless IPT Quick Reference Guide 10/04 12Hold1. To place a call on Hold, press the Hold button.2. To return to the held call, press FBA and the held line’s button.If you do not return to the held call, it rings back to your phone. If you are busy on another call, you hear two tone bursts. If the held party hangs up, the call is released.3. If you have additional lines at your station to hold, repeat Step 1 above.³To place a call on Exclusive Hold³While on a call, press Hold twice. (No one can accidently pick up your call.)³To place a call on Automatic Hold³While on a call, press another extension button to receive/originate a new call. You can switch between calls without having to press Hold. Is this statement true???Make sure this feature is programmed on your system; if not, existing calls will drop.³To place a call on Consultation HoldIf you have multiple extensions on your phone, you can hold a different call on each extension. ³Press Cnf/Trn. CIX-QR-WIPT2000.book Page 12 Tuesday, September 14, 2004 5:20 PM
13 Draft - Wireless IPT Quick Reference Guide 10/04Call Forward - Any Calls³To perform each Call Forward for any call – Internal/External³Enter the button sequence belowAll Calls: Press Off Hook + #6011 (Tone) + Destination No./Extension + # (Tone)Busy: Press Off Hook + #6021 (Tone) + Dest. No./Extension + # (Tone)No Answer: Press Off Hook + #6031 (Tone) + Dest. No./Extension + # (Tone) + Timer (seconds, 2-digits) + #Busy No Answer: Press Off Hook + #6041 + Dest. No. + # + Timer (seconds, 2-digits) + #Cancel: Press Off Hook + #6051 (Tone) Call Park Orbits³To park a call1. While on a call, press Park in Orbit flexible button...or Cnf/Trn + #33 or ________ .2. Specify the Park Orbit using one of the following:•Press * and the system automatically selects a General Park Orbit between 7000~7019. The chosen orbit appears on the LCD.•Enter a valid extension.•Press # and the system automatically selects your extension as the orbit.3. Hang up. If the parked call is not retrieved, the call rings back to your phone. ³To retrieve a parked call1. Press Park in Orbit flexible button...or press Off Hook button + #32 or ________ .2. Enter the Orbit Number where the call is parked. CIX-QR-WIPT2000.book Page 13 Tuesday, September 14, 2004 5:20 PM
Draft - Wireless IPT Quick Reference Guide 10/04 14Call Pickup1. Press the Off Hook button.2. Enter a code from the following list:Group Pickup: #5#34 or ________ Directed Terminal Pickup: #5#5 or ________ Other (see System Administrator):_________3. Dial the extension that is holding the ringing or held call to be picked up.Echo Cancel³If you experience echo while conversing on your IP telephone, tap Vol V or W once to cancel the echo sound.Paging³To make a page announcement to a phone or external speakers1. Press the Off Hook button, and enter: #30 or ________ (all groups)..or #31 or ________ + _____ the Group page access code. See “Vibrate Mode” for more paging codes.2. Make your announcement, then press the On-hook button.³To make an All Call Page1. With the handset off-hook, press All Call Page flexible button...or extension + #30. This pages all phones in the All Call Page Group, and may page external speakers (depends on programming).2. Make your announcement then hang up.CIX-QR-WIPT2000.book Page 14 Tuesday, September 14, 2004 5:20 PM
15 Draft - Wireless IPT Quick Reference Guide 10/04RedialUse this button to redial the last number dialed from your phone.³To redial the last number, press Redial or *0.Speed Dial³To store a Station Speed Dial NumberWe suggest storing Speed Dial numbers on a One Touch button; use Speed Dial Codes to store more numbers.³Dial #66 + nnn + Phone No. + #nnn = 100~199 SD bin numbers³To clear a number from a Station Speed Dial code³How do we do this ???³To make a call using Speed Dial³Press Spdial. Then dial the Station Speed Dial Number.One Touch ButtonsThis feature is useful for storing frequently dialed numbers.³To change a One Touch Button1. Press #9876 to enter User Programming Mode.2. Press the One Touch button to set.3. Enter the digits or special buttons to be stored.4. Press the One Touch button to save the entry.If these steps do not work, you may have to create a One Touch button (see “Vibrate Mode” ).³To Use a One Touch Button, just press it.CIX-QR-WIPT2000.book Page 15 Tuesday, September 14, 2004 5:20 PM
Draft - Wireless IPT Quick Reference Guide 10/04 16Voice Mail Call Monitor³To enable and disable Voice Mail Call Monitor1. Press Call Monitor button.2. Enter your voice mail password, then press #.³To cancel Call Monitor³Press Call Monitor button.³To monitor a call using Call Monitor1. The flashing Call Monitor button indicates that a message is being recorded in voice mail.2. To listen, press the Call Monitor button.3. To talk to the caller, press the Call Monitor button again.Voice Mail - Direct Transfer1. While on a call, press Cnf/Trn.2. Press #407 ____.3. Enter the voice mailbox number (may be the same as the extension number), then press #.4. Hang up (the caller is connected to the voice mailbox) or press Cnf/Trn to return to the calling party.Volume Control³To adjust handset volume³During a call, press down Vol V or W. When you hang up, volume returns to default.³To adjust the speaker volume for internal/external calls and background music³Press Spkr. Select a line and press Vol V or W.CIX-QR-WIPT2000.book Page 16 Tuesday, September 14, 2004 5:20 PM
17 Draft - Wireless IPT Quick Reference Guide 10/04³To adjust Ring Tone, Handsfree Answerback and Speaker Off-hook Call Announce³With an idle phone and handset on-hook, press Vol V or W. When you hang up, volume returns to default.LCD Features³To use Speed Dial or Directory Menus1. Press the Soft Key next to the Speed Dial (SD) or Directory (DIR) to view the first screen. 2. To view the other pages, press the soft keys MORE or PREVIOUS ...or LEFT or RIGHT.3. Select someone from the list by pressing the Soft Key next to the name.³To Use Direct Station Selection1. Press the DIRECT SS Soft Key to view the first screen.2. To view other pages, press the MORE or PREVIOUS Soft Keys.3. To select someone from the list, press the Soft Key next to the name.FRED J NO. 3371FEB 18 MONDAY 12:00DIRECT SSSYSTEM SDPERSONAL SDEXTERNAL DIRINTERNAL DIRFRED J NO. 3371MAR 18 MONDAY 01:35BOB TDON UCAROL F FRED MCUST SERV GRAY WPREVIOUS MOREEXITCALLINGBOB T NO. 3200CIX-QR-WIPT2000.book Page 17 Tuesday, September 14, 2004 5:20 PM
Draft - Wireless IPT Quick Reference Guide 10/04 18CIX-QR-WIPT2000.book Page 18 Tuesday, September 14, 2004 5:20 PM
Toshiba America Information Systems, Inc.,Digital Solutions Division© 2004 Toshiba America Information Systems, Inc. Printed in U.S.A. Digital Solutions Division. Strata is a registered trademark of Toshiba Corporation. Specifications subject to change without notice. Some features require optional hardware to support full capabilities.9740 Irvine Blvd., Irvine, CA 92618-1697(949) 583-3700 www.telecom.toshiba.comToshiba of Canada LimitedOffice Products Group191 McNabb Street, Markham, Ontario L3R 8H2, Canada(905) 470-3500 www.toshiba.caCIX-QR-WIPT2000.book Page 19 Tuesday, September 14, 2004 5:20 PMChina

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