Autel Intelligent Tech 1610MX808 Professional scan tool User Manual

Autel Intelligent Tech. Corp., Ltd. Professional scan tool

User manual

 i  Trademarks Autel®, MaxiSys®, MaxiDAS®, MaxiScan®, MaxiTPMS®, MaxiRecorder®, and MaxiCheck®  are  trademarks  of  Autel  Intelligent  Technology  Corp.,  Ltd., registered in China, the United States and other countries. All other marks are trademarks or registered trademarks of their respective holders. Copyright Information No part of this manual may be reproduced, stored in a retrieval system or transmitted,  in  any  form  or  by  any  means,  electronic,  mechanical, photocopying, recording, or otherwise without the prior written permission of Autel. Disclaimer of Warranties and Limitation of Liabilities All information, specifications and illustrations in this manual are based on the latest information available at the time of printing. Autel reserves the right to make changes at any time without notice. While information  of  this  manual  has  been  carefully  checked  for  accuracy,  no guarantee  is  given to  the completeness  and  correctness  of  the  contents, including  but  not  limited  to  the  product  specifications,  functions,  and illustrations. Autel will not be liable for any direct damages or for any special, incidental, or indirect damages or for any economic consequential damages (including the loss of profits). IMPORTANT Before operating or maintaining this unit, please read this manual carefully, paying extra attention to the safety warnings and precautions. For Services and Support pro.autel.com www.autel.com 1-855-288-3587/1-855-AUTELUS (North America) 0086-755-86147779 (China) Support@autel.com For technical assistance in all other markets, please contact your local selling agent.
 ii  Safety Information For your own safety and the safety of others, and to prevent damage to the device  and  vehicles  upon  which  it  is  used,  it  is important  that  the  safety instructions presented throughout this manual be read and understood by all persons operating or coming into contact with the device. There  are  various  procedures,  techniques,  tools,  and  parts  for  servicing vehicles, as well as in the skill of the person doing the work. Because of the vast number of test applications and variations in the products that can be tested with this equipment, we cannot possibly anticipate or provide advice or  safety  messages  to  cover  every  circumstance.  It  is  the  automotive technician’s responsibility to be knowledgeable of the system being tested. It is crucial to use proper service methods and test procedures. It is essential to  perform  tests  in  an  appropriate  and  acceptable manner  that  does  not endanger your safety, the safety of others in the work area, the device being used, or the vehicle being tested. Before using the device, always refer to and follow the safety messages and applicable test procedures  provided by the manufacturer  of the vehicle or equipment being tested. Use the  device only as described in this manual. Read, understand,  and follow all safety messages and  instructions in this manual. Safety Messages Safety messages are provided to help prevent personal injury and equipment damage. All safety messages are introduced by a signal word indicating the hazard level. DANGER Indicates an imminently hazardous situation which, if not avoided, will result in death or serious injury to the operator or to bystanders. WARNING Indicates a potentially hazardous situation which, if not avoided, could result in death or serious injury to the operator or to bystanders.
 iii  Safety Instructions The safety messages herein cover situations Autel is aware of. Autel cannot know, evaluate or advise you as to all of the possible hazards. You must be certain  that  any  condition  or  service  procedure  encountered  does  not jeopardize your personal safety. DANGER When an engine is operating, keep the service area WELL VENTILATED or attach  a  building  exhaust  removal  system  to  the  engine  exhaust system. Engines produce carbon monoxide, an odorless, poisonous gas that causes slower reaction time and can lead to serious personal injury or loss of life. Do Not Turn the Volume Up Too Loud When Using Headphones Listening at high volumes that over-stimulate the ear for long periods of time may result in loss of hearing. SAFETY WARNINGS  Always perform automotive testing in a safe environment.  Wear safety eye protection that meets ANSI standards.  Keep  clothing,  hair,  hands,  tools,  test  equipment,  etc.  away  from  all moving or hot engine parts.  Operate the vehicle in a well ventilated work area, for exhaust gases are poisonous.  Put the transmission in PARK (for automatic transmission) or NEUTRAL (for manual transmission) and make sure the parking brake is engaged.  Put  blocks  in  front  of  the  drive  wheels  and  never  leave  the  vehicle unattended while testing.  Be extra cautious when working around the ignition coil, distributor cap, ignition  wires  and  spark  plugs.  These  components  create  hazardous voltages when the engine is running.  Keep a fire extinguisher suitable for gasoline,  chemical, and electrical fires nearby.  Do not connect or disconnect any test equipment while the ignition is on or the engine is running.
 iv   Keep the test equipment dry, clean, free from oil, water or grease. Use a mild detergent on a clean cloth to clean the outside of the equipment as necessary.  Do not drive the vehicle and operate the test equipment at the same time. Any distraction may cause an accident.  Refer to the service manual for the vehicle being serviced and adhere to all diagnostic procedures and precautions. Failure to do so may result in personal injury or damage to the test equipment.  To avoid damaging the test equipment or generating false data, make sure the vehicle battery is fully charged and the connection to the vehicle DLC is clean and secure.  Do not place the test equipment on the distributor of the vehicle. Strong electro-magnetic interference can damage the equipment.
    1  1 Using this Manual This manual contains device usage instructions. Some illustrations shown in this manual may contain modules and optional equipment  that  are  not  included  in  your  system.  Contact  your  sales representative  for  availability  of  other  modules  and  optional  tools  or accessories. Conventions The following conventions are used. Bold Text Bold  text  is used to  highlight  selectable  items such as buttons  and menu options. Example:   Tap OK. Notes and Important Messages Notes A NOTE provides helpful information such as additional explanations, tips, and comments. Example: NOTE  New  batteries  reach full capacity  after  approximately 3 to 5  charging  and discharging cycles.
 2  Important IMPORTANT indicates a situation which, if not avoided, may result in damage to the test equipment or vehicle. Example: IMPORTANT Keep the cable away from heat, oil, sharp edges and moving parts. Replace damaged cables immediately.   Hyperlink Hyperlinks, or links, that take you to other related articles, procedures, and illustrations are available in electronic documents. Blue italic text indicates a selectable hyperlink. Illustrations Illustrations used in this manual are samples, the actual testing screen may vary for each vehicle being tested. Observe the menu titles and on-screen instructions to make correct option selection.
 3   2 General Introduction When  it  comes  to  ultra-portability,  MaxiCheck  MX808  is  your  perfect companion. Installed with fast quad-core processor, MX808 offer maximum convenience and swift diagnosis. The intuitive user interface makes using the device effortless through a 7-inch LCD touchscreen that displays at 1024 x 600  quality.  Together  with  the  ability  to  quickly  read  and  clear  O.E.M. enhanced codes for all available modules of the majority of the makes and models on the market, MX808 provides you with superior special functions for  7  systems,  including  Oil  Reset,  EPB  (Electronic  Parking  Brake),  SAS (Steering Angle Sensor), BMS (Battery Management System), DPF (Diesel Particulate Filter), IMMO, and TPMS (Tire Pressure Monitoring System). This manual describes the construction and operation of the devices and how it works to deliver diagnostic solutions. MaxiSys System Display Tablet Functional Description Figure 2-0-1 MaxiCheck MX808 Display Tablet Front View 1.  7.0” LCD capacitive touchscreen
 4  2.  Ambient Light Sensor – detects ambient brightness. 3.  Power LED – indicates battery level & charging or system status.   4.  Vehicle Communication LED – flashes green when the Display Tablet is communicating/linking with the vehicle’s system. The  power  LED  displays  different  colors  in  response  to  the  following scenarios: A.  Green   Illuminates  green  when  the  Display  Tablet  is  charging  and  the battery level is above 90%.     Illuminates green when the Display Tablet is powered on and the battery level is above 15%. B.  Yellow   Illuminates  yellow  when  the  Display  Tablet  is  charging  and  the battery level is below 90%.   C.  Red   Illuminates  red  when  the  Display  Tablet  is  powered  on  and  the battery level is below 15%. Figure 2-0-2 MaxiCheck MX808 Display Tablet Back View 5.  Collapsible Stand – extends from the back to allow hands-free viewing of the Display Tablet. 6.  Heat Sink
 5  7.  Built-in Battery Figure 2-0-3 MaxiCheck MX808 Display Tablet Top View 8.  Mini USB OTG Port 9.  Micro SD Card Slot - holds the micro SD card. 10.  DB15-Pin Port – connects the vehicle DLC cable. 11.  USB Port 12.  Lock/Power Button – turns the device on & off with long press, or locks the screen with short press. Power Sources The Display Tablet can receive power from any of the following sources:  Internal Battery Pack  Vehicle Power    Mini USB Power Supply Internal Battery Pack The Display Tablet can be powered with the internal rechargeable battery, which  if  fully  charged  can  provide  sufficient  power for  about  4.5 hours  of continuous operation. Vehicle Power The Display Tablet can be powered from the cigarette lighter or other suitable power port on the test vehicle through a direct cable connection. The vehicle power cable connects to  the DC power  supply port on the top side of the display unit.
 6  Mini USB Power Supply The Display Tablet can be powered from a wall socket using the Mini USB power adapter. The AC/DC power supply also charges the internal battery pack.   Technical Specifications Table 2-1 Specifications Item Description Recommended Use Indoor Operating System AndroidTM 4.4.4 Processor RockChip  RK3188  Cortex-A9  processor  (1.5 GHz) Memory 1GB RAM DDR3 & 16GB ROM Display 7-inch  LCD  capacitive  touchscreen  with 1024x600 resolution Connectivity  Mini USB 2.0  USB 2.0  Wi-Fi  HDMI Type A  SD card (supports up to 32GB) Sensors Light sensor for brightness auto changing Audio Input/Output  Input:    NA  Output: buzzer Power and Battery  3.7 V/3200 mAh lithium-polymer battery  Charges via 5 VDC power supply Tested Battery Life Around 4.5 hours of continuous use
 7  Battery Charging Input 5 V/1.5 A Input Voltage 12 V (9-35 V) Power Consumption 500 mA (LCD on with  default brightness, Wi-Fi on) @3.7 V Operating Temp. -10 to 60°C(14 to 140°F) Storage Temp. -20 to 70°C (-4 to 158°F) Operating Humidity 5% - 95% non-condensing Housing Strong plastic housing with protective rubber boot Dimensions (W x H x D) 237.8 mm (9.4”)  x 148.6 mm (5.9”)  x  35.5 mm (1.4”) Net Weight 788 g (2.42 lb.)   Supported  Automotive Protocols  ISO9142-2, ISO14230-2,ISO15765, K/L-Line, Flashing Code, SAE-J1850 VPW, SAE-J1850 PWM, ISO11898(Highspeed, Middlespeed, Lowspeed and Singlewire CAN,fault-tolerant CAN), SAE J2610,GM UART,UART Echo Byte Protocol, Honda Diag-H Protocol, TP2.0, TP1.6 Accessory Kit Main Cable The  Display  Tablet  can  be  powered  through  the  Main  Cable  when connected  to  an  OBD  II/EOBD  compliant  vehicle.  The  Main  Cable connects the Display Tablet to the vehicle’s data link connector (DLC).
 8  OBD I Adapters The  OBD  I  adapters  are  for  Non-OBD  II  vehicles.  The  adapter  used depends on the type of vehicle being tested. The most common adapters are shown below. (Benz-14 is for European unit only and Chrysler-16 is for American unit only.) Benz-14 Chrysler-16 BMW-20 Kia-20 Nissan-14 GM/Daewoo-12 Honda-3 VW/Audi-2+2 Mitsubishi/ Hyundai -12+16 Benz-38 PSA-2 Fiat-3 Figure 2-0-4 Main Cable – 1.7 m in length
 9  Other Accessories  Mini USB Cable Connects the Display Tablet to the PC or the VCI unit.  AC/DC External Power Adapter Connects the Display Tablet to the external DC power port for power supply.  Cigarette Lighter Provides  power  to  the  Display  Tablet  through connection to the vehicle’s cigarette lighter receptacle.  Lighter Fuse A safety device for the cigarette lighter.
 10  3 Getting Started Make sure the Display Tablet has sufficient power or is connected to the DC power supply (see 0 Power Sources on page 6). NOTE The images and illustrations depicted in this manual may differ from the actual ones. Powering Up Long press the Lock/Power button on the top right of the Display Tablet to switch the unit on. The  power  LED light will illuminate green.  The system boots up, and shows the lock screen.  Sliding the Lock icon to unlock and enter the MaxiCheck Job Menu (Figure 3-1):   Figure 3-1 Sample MaxiCheck MX808 Job Menu 1.  Application Buttons 2.  Locator and Navigation Buttons 3.  Status Icons
 11  NOTE The  screen  is locked  by  default  when  you turn on the  display tablet. It is recommended to lock the screen to protect the information in the system and reduce the power consumption. Almost  all  operations  on  the  Display  Tablet  are  controlled  through  the touchscreen. The touchscreen navigation is menu driven, which allows you to quickly locate the test procedure, or data that you need, through a series of choices and questions. Detailed descriptions of the menu structures are found in the chapters for the various applications.   Application Buttons The Application buttons configure the MaxiSys for the type of operation or activity  to  be  performed.  The  table  below  gives  brief  descriptions  of  the available applications. Tap on the screen to select an application from the Job Menu. Table 3-1 Applications Button Name Description  Diagnostics Configures the unit to operate as a diagnostic tool. See   4  Diagnostics Operations on page 17.  Service Consists of special functions for six systems: Oil Reset,  EPB,  BMS,  DPF,  SAS,  TPMS,  and IMMO.  Shop Manager Allows  you  to  edit  and  save  workshop information  and  customer  data,  as  well  as reviewing  test  vehicle  history  records.  See  7 Shop  Manager  Operations  on page 79.
 12  Button Name Description  Data Manager Opens the organization system for saved data files. See  错误!表格结果无效。 on page 88.  Settings Allows you to set the MaxiSys system settings, and to view the general information about the Display  Tablet.  See  9  Settings Operations  on page 93.  Update Checks  for the  latest  update  available for the MaxiSys  system,  and  performs  updating procedures.  See  10  Update  Operations on page 99.  Support Launches  the  Support  platform  which synchronizes  Autel’s  on-line  service  base station with the MaxiSys tablet. See 11Support Operations on page 102.  Training Allows you to store and play technical tutorial and training videos about the device usage or vehicle diagnostic techniques. See 12 Training Operations on page 112.  Remote Desk Configures your unit to receive remote support using  the  TeamViewer  application  program. See 13 Remote Desk Operations on page 114.  MaxiFix Launches the MaxiFix platform which provides the  most  compatible  and  abundant  repair techniques  and diagnostics database. See  错误!表格结果无效。  on page 69.  Quick Link Provides  associated  website  bookmarks  to allow quick access to product update, service, support  and  other  information.  See  14  Quick Link Operations on page 116.
 13  Button Name Description  Function Viewer Configures the unit to operate as an automotive oscilloscope to perform electrical and electronic circuit tests and monitor signal activities. See          15 Function Viewer The Function Viewer allows you to  search the functions supported by our tools and the version information. There are two ways of searching, either by searching the tool and the vehicle or searching the functions.  To Search by the vehicle 1.  Tap  the  Function  Viewer application  on  the  MaxiSys  Job Menu.  The  Function  Viewer application screen displays.   2.  Tap the tool name on the top left to drop down the tool list, tap the one you want to search. 3.  Tap the vehicle brand, model, and year you want to search.   4.  All  the  functions  support  by  the selected  tool  for  the  selected vehicle displays with three column,
 14  Button Name Description function, sub function, and version.     Search by the functions 1.  Tap  the  Function  Viewer application  on  the  MaxiSys  Job Menu.  The  Function  Viewer application screen displays.   2.  Tap the tool name on the top left to drop down the tool list, tap the one you want to search. 3.  Type  in  the  function  you  want  to search  to  the  top  right  search column.  All  the  vehicles  with  this function  will  be  listed  with  8 columns,  the Brand, Model, Year, System,  Sub  system,  Function, Sub function, and Version.   NOTE Fuzzy search  is supported, type in part of the function you want to search can also find you all the related.   on page 116. Locator and Navigation Buttons Operations  of  the  Navigation  buttons  at  the  bottom  of  the  screen  are described in the table below: Table 3-2 Locator and Navigation Buttons
 15  Button Name Description  Locator Indicates  the  location  of the  screen.  Swipe  the screen  left  or right to  view the  previous or next screen.  Back Returns to the previous screen.   Android Home Returns to Android System’s Home screen.  Recent Apps Displays  a  list of applications  that  are currently working. To open an app, touch it. To remove an app, swipe it to the top or bottom.  Chrome Launches the Android built-in browser.  MaxiSys Home Returns to MaxiSys Job Menu.  MaxiSys Shortcut Returns to the MaxiSys operation interface from other Android applications.  Service Shortcut Returns  to  the  Service operation interface  from other Android applications. System Status Icons As the Display Tablet is working with the Android operating system, you may refer to Android documents for more information. By tapping on the bottom right corner, a Shortcuts Panel will be displayed, on which you are allowed to set various system settings of the tablet. Operations of each button on the panel are described in the table below: NOTE The shortcuts buttons will be highlighted when enabled, and dimmed when disabled. Table 3-3 Shortcuts Panel Buttons
 16  Button Name Description  Wi-Fi Enables/disables Wi-Fi when pressed.  Battery Indicates  battery  level  and  charging status of the scan tablet.   Powering Down All  vehicle  communications must  be  terminated  before  shutting  down the Display Tablet. A warning message displays if you attempt to shut down the Display Tablet when it is communicating with the vehicle. Forcing a shut-down while communicating may lead to ECM problems on some vehicles. Please exit the Diagnostics application before powering down.  To power down the display tablet 1.  Press and hold the Lock/Power Button. 2.  Tap Power off option.   3.  Tap OK, the tablet will turn off in a few seconds. Reboot System In case of system crash, press and hold the Lock/Power button for 8 seconds to reboot the system. Installing Computer Software The  MaxiCheck  MX808  Diagnostic  Platform  allows  you  to  print  the information needed for your convenience. To realize the printing function, you need to install the printer driver program.  To install the printer driver program   1.  Insert the included CD into the CD-ROM of the computer and open the CD folder. 2.  Double click on Autel Run.exe item. 3.  Click the MaxiSys Printer icon in the MaxiSys PC Suite screen. 4.  Select  the installation  language and  the  printer  driver  installation wizard will load momentarily.
 17  5.  Follow  the  wizard  instructions  on  the  screen  and  click  Next  to continue.   6.  Click on Install and the printer driver program will be installed onto the computer. 7.  Click on Finish to complete the whole installation procedure. NOTE The MaxiSys Printer runs automatically after the installation. Printing Operation This section describes how to receive file from the  Display Tablet and perform printing through the computer:  To perform printing through the computer 1.  Install the printer driver to the computer. 2.  Before printing make sure the Display Tablet is connected to  the computer network, either via WiFi or LAN. See 0 Printing Setting on page 94 for more information. 3.  Run the MaxiSys Printer program on the computer to open up the printer interface. 4.  Click Test Print to make sure the printer is working successfully. 5.  Tap the Print button on the toolbar. A temporary document will be created and sent to the computer for printing. 6.  The MaxiSys Printer will print the received document automatically when the Auto Print option is selected. 7.  If  you need  to print the document later,  click  Open  PDF  file and select  the  document,  and  double  click  the  Print  button  on  the MaxiSys Printer interface to start the printing. NOTE Make  sure  the  computer  installed  with  the  Printing  Driver  program  is connected to a printer.
 18  4 Diagnostics Operations By establishing a data link to the electronic control systems of the vehicle being  serviced  directly,  the  Diagnostics application  allows  you  to  retrieve diagnostic information, view live data parameters, and perform active tests. The Diagnostics application can access the electronic control module (ECM) for various vehicle control systems, such as engine, transmission, antilock brake system (ABS), airbag system (SRS) and more. Establishing Vehicle Communication The  Diagnostics  operations  require  connecting  the  MaxiCheck  MX808 diagnostic platform to the test vehicle using the main cable. Vehicle Connection The method used to connect the Display Tablet to a vehicle’s DLC depends on the vehicle’s configuration as follows:  A  vehicle  equipped  with  an  On-board  Diagnostics  Two  (OBD  II) management  system supplies  both  communication and 12-volt  power through a standardized J-1962 DLC.  A vehicle not  equipped with an OBD II management system  supplies communication through a DLC connection, and in some cases supplies 12-volt power through the cigarette lighter receptacle or a connection to the vehicle battery. OBD II Vehicle Connection   This type of connection only requires the main cable without any additional adapter.  To connect to an OBD II vehicle 1.  Connect  the  main  cable’s  female  adapter  to  the  Vehicle  Data Connector on the Display Tablet, and tighten the captive screws.
 19  2.  Connect the cable’s 16-pin male adapter to the vehicle’s DLC, which is generally located under the vehicle dash. NOTE The vehicle’s DLC is not always located under the dash; refer to the user manual of the test vehicle for additional connection information. Non-OBD II Vehicle Connection This type of connection requires both the main cable and a required OBD I adapter for the specific vehicle being serviced.  To connect to a Non-OBD II Vehicle 1.  Connect  the  main  cable’s  female  adapter  to  the  Vehicle  Data Connector on the Display Tablet and tighten the captive screws. 2.  Locate the required OBD I adapter and connect its 16-pin jack to the main cable’s male adapter. 3.  Connect the attached OBD I adapter to the vehicle’s DLC. NOTE Some adapters may have more than one adapter or may have  test leads instead of an adapter. Whatever the case, make the proper connection to the vehicle’s DLC as required. Getting Started Prior to first use of the Diagnostics application, the Display Tablet must be properly connected to the vehicle’s DLC. Vehicle Menu Layout When the  Display  Tablet device  is  properly  connected to  the  vehicle, the platform  is  ready  to  start  vehicle  diagnosis.  Tap  on  the  Diagnostics application  button  on  the  MaxiCheck  MX808  Job  Menu,  the  screen  then opens the Vehicle Menu.
 20  Figure 0-1 Sample Vehicle Menu Screen 1.  Top Toolbar Buttons 2.  Manufacturer Buttons Top toolbar Buttons The operations of the Toolbar buttons at the top of the screen are listed and described in the table below: Table 0-1 Top Toolbar Buttons Button Name Description  Home Returns to the MaxiSys Job Menu.  VIN Scan Touching  this  button  opens  a  dropdown  list;  tap Auto  Detect  for  auto  VIN  detection;  tap  Manual Input to enter VIN manually.  All Displays all the vehicle makes in the vehicle menu.  History Displays the stored test vehicle history records. This option provides you direct access to the previously tested  vehicle  recorded  during  previous  test sessions. See 0 Vehicle History on page 80.  USA Displays the USA vehicle menu.
 21   Europe Displays the European vehicle menu.  Asia Displays the Asian vehicle menu.  Search Touching  this  button  opens  the  virtual  keyboard, allowing you to manually enter the specific vehicle make required.  Cancel Touching  this  button  exits  the  search  screen,  or cancels an operation. Manufacturer Buttons The Manufacturer buttons display the various vehicle logos and the brand names.  Select  the  required  manufacturer  button  after  establishing  the communication with the test vehicle to start a diagnostic session. Vehicle Identification The  MaxiSys  diagnostic  system  supports  four  methods  for  Vehicle Identification. 1.  Auto VIN Scan 2.  Manual VIN Input 3.  Automatic Selection 4.  Manual Selection Auto VIN Scan The MaxiSys diagnostic system features the latest VIN-based Auto VIN Scan function to identify CAN vehicles in just one touch, which allows the technician to quickly detect vehicles, scan all the diagnosable ECUs on every vehicle and run diagnostics on the selected system.    To perform Auto VIN Scan 1.  Tap the Diagnostics application button from the MaxiSys Job Menu. The Vehicle Menu displays (Figure 0-). 2.  Tap the VIN Scan button on the top toolbar.
 22  3.  Select Auto Detect. Enter  VIN manually  or tap “Read” to  acquire VIN, the scan tool starts VIN scanning on the vehicle’s ECU. Once the test vehicle is successfully identified, the screen will show you the vehicle VIN, tap OK at the bottom to confirm the vehicle VIN.   4.  Then tap OK to confirm the vehicle profile or NO to cancel.   Figure 4-3 Sample Auto Detect Screen   Figure 4-2 Sample Auto VIN Screen
 23  5.  The tool would start establishing vehicle communication and reading control unit information. You can choose Auto Scan to scan all the available systems of the test vehicle or tap Control Unit to access the desired system that you want to diagnose.     Manual VIN Input For  some  vehicles  that  do  not  support  the  Auto  VIN  Scan  function,  the MaxiSys diagnostic system allows you to enter the vehicle VIN manually. Figure 4-4 Sample Vehicle Profile Screen Figure 4-0-1 Sample Vehicle Profile Screen
 24   To perform Manual VIN Input 1.  Tap the Diagnostics application button from the MaxiSys Job Menu. The Vehicle Menu displays.   2.  Tap the VIN Scan button on the top toolbar. 3.  Select Manual Input. 4.  Tap the input box and enter the correct VIN. Figure 0-6 Sample Manual VIN Input 5.  Tap Done. The vehicle will be identified in a few seconds, and once the matching is successful, the system will guide you to the Vehicle Diagnostics screen directly (错误!未找到引用源。). 6.  Tap Cancel to exit Manual Input. Automatic Selection In  some  cases  when  users  have  selected  the  vehicle  brand  instead  of performing Auto VIN Scan in the first place, the system still provides an option for vehicle VIN scan.    To perform Manual VIN Input 1.  Tap the Diagnostics application button from the MaxiSys Job Menu. The Vehicle Menu displays.   2.  Tap the vehicle brand of the test vehicle.
 25  3.  Tap Automatic Selection and the system will proceed to acquire VIN information automatically. Follow the on-screen instruction to go into diagnostic screen.   Manual Selection When the vehicle’s VIN is not automatically retrievable through the vehicle's ECU, or the specific VIN is unknown, you can choose to select the vehicle manually. Step-by-step Vehicle Selection This mode of vehicle selection is menu driven; you can simply follow the on-screen  prompts  and make a  series of  choices.  Each selection you  make advances you to the next step. A Back button at the bottom right corner of the screen will bring you back to the previous step. Exact procedures may vary for different vehicles being serviced.   Alternative Vehicle Identification Occasionally,  you  may  identify  a  test  vehicle  that  the  tester  does  not recognize;  the  database  does  not  support,  or  has  some  unique characteristics that prevent it from communicating with the tester through the normal channels. In these instances, you are provided with the OBD direct Figure 4-7 Sample Automatic Selection Screen
 26  entry, through which you can perform generic OBD II or EOBD tests. See 0 Generic OBD II Operations on page 44 for details.   Navigation This section describes how to navigate the Diagnostics interface and select test options. Diagnostics Screen Layout The diagnostic screens typically include four sections (错误!未找到引用源。). 1.  Diagnostics Toolbar 2.  Status Information Bar 3.  Main Section 4.  Functional Buttons Diagnostics Toolbar The Diagnostics Toolbar contains a number of buttons that allow you to print or save the displayed data and make other controls. The table below provides a brief description for the operations of the Diagnostics Toolbar buttons.  Figure 4-8 Sample Diagnostics Screen
 27  Table 0-2 Diagnostics Toolbar Buttons Button Name Description  Home Returns to the MaxiSys Job Menu.  Vehicle Swap Touching this button allows you to exit the diagnostic session of the currently identified test vehicle, and returns  you to  the  vehicle menu  screen  to  select another vehicle for testing.  Settings Opens  the  setting  screen.  See  9  Settings Operations on page 93.  Print Saves and prints a copy of the displayed data. See 0  Printing  Operation  for  additional  information  on page 15.  Help Provides instructions or tips for operations of various diagnostic functions.  Save Tapping  this  button  opens  a  submenu,  on  which there are 3 options available to save the displayed data.  Tap  Save  This  Page to  take  a  screenshot image  Tap Save All Data to save a PDF file (mostly used to save data that cover more than 1 page)  Tap Start Saving to record a video clip (only available  for  recording  Live  Data  or  special graph data) All saved data are stored in the Data Manager application for later reviews. See 错误!表格结果无效。  on page 88.  Data Logging Records  the  communication  data  and  ECU information of the test vehicle. The saved data can
 28  Button Name Description be reported and sent to the technical center via the internet. You can go to the Support application to follow up the  processing  progress,  see  0  Data  Logging on page 107 for detailed information.   Send Tapping this button submits the Data Logging report to the technical center via the internet.  To print data in Diagnostics 1.  Tap the Diagnostics application button from the MaxiSys Job Menu. The Print button on the diagnostic toolbar is available throughout the whole Diagnostics operations. 2.  Tap Print whenever you want to make a printing. A drop-down menu appears. a) Print  This  Page  –  prints  a  screenshot  copy  of  the  current screen. b) Print All Page – prints a PDF copy of all displayed data. 3. A temporary file will be created and send to the computer for printing. 4.  When the  file is transferred  successfully, a confirmation message displays. NOTE Make sure the Display Tablet is connected to the computer network, either via Wi-Fi or LAN, before  printing. For more instructions on printing, see 0 Printing Operation on page 15 for details.  To submit Data Logging reports in Diagnostics 1.  Tap the Diagnostics application button from the MaxiSys Job Menu. The  Data  Logging  button  on  the  diagnostic  toolbar  is  available throughout the whole Diagnostics operations. 2.  Tap the Data Logging button. The button displays blue during the active recording process. 3.  Tap the Data Logging button again to finish recording. A submission
 29  form will display to let you fill in the report information. 4.  Tap the Send  button to submit the report form via the internet, a confirmation message displays when sending is successful. Status Information Bar The  Status  Information  Bar  at  the  top  of  the  Main  Section  displays  the following items: 1. Menu Title – indicates the menu subject of the Main Section. 2. Voltage Icon – indicates the voltage status of the VEHICLE. Main Section The Main Section of the screen varies depending on the stage of operations. The Main Section can show vehicle identification selections, the main menu, test data, messages, instructions and other diagnostic information. Functional Buttons The  displayed  Functional  Buttons  at  this  section  of  the  screen  varies depending on the stage of operations. They can be used to navigate, save or clear  the diagnostic data,  exit  scanning  as  well  as make  other  functional controls. The functions of these buttons will be introduced respectively in the following sections of the corresponding test operations. Screen Messages Screen messages appear when additional input is needed before proceeding. There are mainly three types of on-screen messages as to their purposes: Confirmation, Warning, and Error. Confirmation Messages This type  of messages  usually displays as an “Information” screen, which informs you when you are about to perform an action that cannot be reversed or  when  an  action  has been  initiated  and  your  confirmation is  needed  to continue.
 30  When a  user-response is not  required  to  continue,  the message  displays briefly before automatically disappearing. Warning Messages This type of messages informs you when completing the selected action may result in an irreversible change or loss of data. The typical example for this is the “Erase Codes” message. Error Messages Error messages inform you when a system or procedural error has occurred. Examples  of  possible  errors  include  a  disconnection  or  communication interruption due to certain reasons. Making Selections The Diagnostics application is a menu driven program that presents a series of choices one at a time. As you select from a menu, the next menu in the series displays. Each selection narrows the focus and leads to the desired test. Use your fingertip to make menu selections.   Diagnosis The  Diagnostics  application  allows  you  to  establish  a  data  link  to  the electronic control system of the test vehicle for vehicle diagnosis or service. You can operate functional tests, retrieve vehicle diagnostic information such as  trouble  codes,  event  codes  and  live  data  for  various  vehicle  control systems, such as engine, transmission, ABS, and more. There are two options available when accessing the Diagnosis section:   1.  Auto Scan – starts auto scanning for all the available systems on the vehicle. 2.  Control Units – displays a selection menu of all available control units of the test vehicle. After a section is selected and the tablet establishes communication with the vehicle via  the  VCI  device,  the  corresponding  function  menu  or  selection menu displays.
 31  Auto Scan The  Auto  Scan function  performs  a  comprehensive  scanning  over all  the systems on the vehicle’s ECU in order to locate fault systems and retrieve DTCs. The sample operation interface of Auto Scan displays as below: 1.  Navigation Bar 2.  Main Section 3.  Functional Buttons  Navigation Bar 1.  List Tab – displays the scanned data in list format. 2.  Progress Bar – indicates the test progress.  Main Section A.  List Tab Column 1 - displays the system numbers. Column 2 - displays the scanned systems. Column  3  - displays the diagnostic marks indicating different conditions of the test result: -!-: Indicates  that  the  scanned  system  may  not  support  the code  reading  function,  or  there  is  a  communication  error between the tester and the control system. Figure 4-9 Sample Auto Scan Operation Screen
 32  -?-: Indicates that the vehicle control system has been detected, but the tester cannot accurately locate it. Fault | #: Indicates there is/are detected fault code(s) present; “#” indicates the number of the detected faults. Pass | No Fault: Indicates the system has passed the scanning process and no fault has been detected.  Tap the  ○>   button to the right of the system item, on which you want  to  perform  further  diagnosis  and  other  test  activities.  A Function Menu screen (Figure 0-10) shall then display.  Functional Buttons The  table  below  provides  a  brief  description  of  the  Functional Buttons’ operations in Auto Scan: Table 0-3 Functional Buttons in Auto Scan Name Description ESC Returns to the previous screen or exit Auto Scan. Pause Suspends scanning and changes to show the Continue button. OK Confirms  the  test  result,  and  continues  to  the  system diagnosis after selecting the required system by tapping the item in the Main Section. Quick Erase Deletes codes. A warning message screen will display to inform you  of  possible  data  loss when  this function is selected. Report Displays the diagnostic data in the report form.
 33  Control Units This option allows you to manually locate a required control system for testing through a series of choices. Please follow the menu driven procedure, and make proper selection each time; the program will guide you to the diagnostic function menu after a few choices you’ve made. Figure 0-10 Sample Function Menu Screen The Function Menu options vary slightly for different vehicles. The function menu may include:  ECU  Information –  provides the  retrieved  ECU  information in  detail. Selecting opens an information screen.  Read Codes – displays detailed information of DTC records retrieved from the vehicle control module.  Erase Codes – erases DTC records and other data from the ECM.  Live Data – retrieves and displays live data and parameters from the vehicle’s ECU.  Active Test – provides specific subsystem and component tests. This selection may appear as Actuators, Actuator Test, or Function Tests, etc.,  and  the  tests  options  vary  depending  on  the  manufacturer  and model. NOTE With  the  diagnostic  toolbar  on  top  of  the  screen  throughout  the  whole diagnostic  procedures,  you  are  allowed  to  make  various  controls  of  the
 34  diagnostic information at any time, such as printing and saving the displayed data, getting help information, or performing data logging, etc.  To perform a diagnostic function 1.  Establish communication with the test vehicle. 2.  Identify the test vehicle by selecting from the menu options. 3.  Select the Diagnosis section. 4.  Locate  the  required  system  for testing  by  Auto  Scan  or through menu driven selections in Control Units. 5.  Select the desired diagnostic function from the Function Menu. ECU Information This function retrieves  and displays  the specific information for the tested control unit, including unit type, version numbers and other specifications. The sample ECU Information screen displays as below: 1. Diagnostics Toolbar Buttons – see   2. Table  0-2  Diagnostics  Toolbar  Buttons  on  page  26  for  detailed descriptions of the operations for each button. 3. Main Section – the left column displays the item names; the right column shows the specifications or descriptions. Figure 4-11 Sample ECU Information Screen
 35  4. Functional Button – In this case, only an ESC (or sometimes a Back) button is available; tap it to exit after viewing. Read Codes This  function  retrieves  and  displays  the  DTCs  from  the  vehicle’s  control system. The Read Codes screen varies for each vehicle being tested. On some  vehicles,  freeze  frame  data  can  also  be  retrieved  for  viewing.  The sample Read Codes screen displays as below: 1. Diagnostics Toolbar Buttons – see   2. Table  0-2  Diagnostics  Toolbar  Buttons  on  page  26  for  detailed descriptions of the operations for each button. 3. Main Section  Code Column – displays the retrieved codes from the vehicle.  Status Column – indicates the status of the retrieved codes.  Description Column – detailed descriptions for the retrieved codes.  Snowflake Icon – only displays when freeze frame data is available for  viewing;  Selecting  this  icon  will  display  a  data  screen,  which looks  very  similar  to  the  Read  Codes  interface,  therefore  same operation method may be applied. 4. Functional Button    Help – tap this to view the information of the fault code, including Figure 4-12 Sample Read Codes Screen
 36  fault description, condition for fault identification, driver information, etc.    Freeze – tap this to view the freeze frame.  Search – tap this icon to search the fault code related information in Google.    ESC – tap it to return to the previous screen or exit the function. Erase Codes After reading the retrieved codes from the vehicle and certain repairs have been carried out, you can erase the codes from the vehicle using this function. Before performing this function, make sure the vehicle’s ignition key is in the ON (RUN) position with the engine off.  To erase codes 1.  Tap Erase Codes from the Function Menu. 2.  A warning message displays to inform you of data loss when this function is applied. a)  Tap  Yes to  continue. A  confirming screen displays when the operation is successfully done. b)  Tap No to exit. 3.  Tap ESC on the confirming screen to exit Erase Codes. 4.  Perform the Read Codes function again to check if the code erasing is successful.
 37  Live Data When  this  function  is  selected,  the  screen  displays  the  data  list  for  the selected module. The items available for any control module vary from one vehicle  to  another.  The  parameters  display  in  the  order  that  they  are transmitted by the ECM, so expect variation between vehicles. Gesture scrolling allows  you to quickly move through the data list.  Simply swipe the screen up or down to locate the data you want. The figure below shows a typical Live Data screen: 1. Diagnostics Toolbar Buttons – tap the drop-down button at the center of the screen and the toolbar buttons will display. See  2. Table  0-2  Diagnostics  Toolbar  Buttons  on  page  26  for  detailed descriptions of the operations for each button. 3. Main Section  Name Column – this column displays the parameter names. a) Check Box - tap the check box at the left side of the parameter name to make selection of an item. Tap the check box again to deselect the item. b) Drop-down Button – tapping the drop-down button at the right side of the parameter name opens a submenu, which provides various choices for data display mode. Figure 0-13 Sample Live Data Screen
 38   Value Column – displays the values of the parameter items.  Unit Column – displays the unit for the parameters.  To  change  the  unit mode, tap  the  Setting button  on the top toolbar and select a required mode. See 0 Unit on page 93 for more information. 4. Display Mode There are 4 types of display modes available for data viewing, allowing you to view various types of parameters in the most suitable way. Tapping the drop-down button on the right side of the parameter name opens  a submenu.  There  are  4 buttons  to configure  the data  display mode, and one Help button on the right that you can tap for additional information. Each parameter item displays the selected mode independently. Analog Gauge Mode – displays the parameters in form of an analog meter graph. Text Mode – this is the default mode which displays the parameters in texts and shows in list format. NOTE Reading of status parameters, such as a switch reading, which are mostly in word form, like ON, OFF, ACTIVE, and ABORT, etc., can only be displayed in  Text  Mode.  Whereas  reading  of  value  parameters,  such  as  a  sensor reading, can be displayed in text mode and other graph modes. Waveform Graph Mode – displays the parameters in waveform graphs When this mode is applied, three control buttons will appear on the right side of the parameter item, allowing you to manipulate the display status.  Text Button – resumes Text Display Mode.  Scale Button – changes the scale values, which are displayed below the waveform graph. There are 3 scales available: x1, x2, x4 and x8.  Zoom-in Button – tap once to display the selected data graph in full screen.
 39  Digital Gauge Mode– displays the parameters in form of a digital gauge graph. Full Screen Display – this option is only available in the waveform graph mode,  and  mostly  used  in  Graph  Merge  status  for  data  comparison. There are  three  control  buttons  available  on the top right side of  the screen under this mode.  Edit Button  –  tapping  this  button  opens  an  edit  window,  on which you can set the waveform color and the line thickness displayed for the selected parameter item.  Scale Button - changes the scale values, which are displayed below the waveform graph. There are 4 scales available: x1, x2, x4 and x8.  Zoom-out Button – exits full screen display.  To edit the waveform color and line thickness in a data graph 1.  Select 1 to 3 parameter items to display in Waveform Graph mode. 2.  Tap the Zoom-in Button on the right to display the data graph in full screen. 3.  Select a parameter item on the left column. 4.  Select a desired sample color from the second column. 5.  Select a desired sample line thickness from the right column. 6.  Repeat step 3-5 to edit the waveform for each parameter item. 7.  Tap  Done to  save the setting and exit, or tap  Cancel to  exit without saving. 5. Functional Buttons The operations of all the available functional buttons on Live Data screen are described below: Back – returns you to the previous screen or exit the function. Record – starts recording the retrieved live data; the recorded data is then stored as a video clip in the Data Manager application for future reviews.  This  function  could  be  triggered  automatically  at  preset threshold value or manually as you choose, and the triggering mode and record duration can be configured in the Setting mode of Live Data.
 40  Freeze – displays the retrieved data in freeze mode.  Previous Frame – Moves to the previous frame in the freeze data.  Next Frame – Moves to the next frame in the freeze data. Resume – this button appears when the Record or Freeze function is applied.  Tapping  this button  stops data recording, or exit  freeze data mode, and resumes normal data display mode. Flag – this button appears when the Record function is applied. Tapping this button sets flags for the recorded data at points wherever you choose. When playing back the recorded video clip later in  Data Manager, the preset flag will enable a popup to allow input of text to take notes. Clear Data – clears all previously retrieved parameter values at a cutting point whenever you choose. To Top – moves a selected data item to the top of the list. Graph  Merge  –  tap  this  button  to  merge  selected  data  graphs  (for Waveform Graph Mode only). This function is very useful when making comparison between different parameters. NOTE This mode supports Graph Merge for 2 to 3 parameter items only, so select no less than 2 or no more than 3 items each time when making graph merge.  To cancel Graph Merge mode, tap the drop-down button on the right side of the parameter name, and select a data display mode. Show Selected/Show All – tap this option to switch between the two options; one displays the selected parameter items, the other displays all the available items.
 41  Setting – tapping this button opens a setting screen, which allows you to set the trigger mode, recording duration, and various threshold values for data recording, and make other controls. Figure 4-14 Sample Setting Mode in Live Data There are four navigation buttons on top of the Setting mode screen.  Selected Button – displays the configuration screen on which you can set the threshold values, an upper limit and a lower limit, for triggering the buzzer alarm. This function is only applied to the Waveform Graph display mode. a) MIN – tapping which opens a virtual keyboard, allowing you to enter the required lower limit value b) MAX – tapping which opens a virtual keyboard, allowing you to enter the required upper limit value c)  Buzzer Alarm – switches the alarm on and off. The alarm function makes  a  beep  sound  as  a  reminder  whenever  the  data  reading reaches the preset minimum or maximum point  To set threshold limits for the parameter values 1.  Tap  the  Setting functional  button  at  the  bottom  of  the  Live  Data screen. 2.  Tap the Selected navigation button.
 42  3.  Select a parameter item on the left column, or enter the item name in the Search bar. 4.  Tap  on  the  right  side  of  the  MIN  button,  and  enter  the  required minimum value. 5.  Tap  on the  right  side of  the  MAX  button,  and  enter  the  required maximum value. 6.  Tap the ON/OFF button on the right side of the Buzzer Alarm button to turn it on or off. 7.  Tap Done to save the setting and return to the Live Data screen; or tap Cancel to exit without saving. If the threshold limits are successfully set, two horizontal lines will appear on each of the data graphs (when Waveform Graph Mode is applied) to indicate the alarming point. The threshold lines are shown in different colors from the waveform of the parameters for distinction.  Record Button – displays the configuration screen for Record Setting, on which you can set the trigger type, duration and trigger point for the data recording function. a) Trigger Type – sets the trigger mode for data recording, mainly of two kinds: Manual and Auto. There are four options available: 1) Manual – allows you to manually start and stop data recording 2) DTC – auto triggers data recording when any DTC is detected 3) DTC Check Mode – auto triggers data recording when certain pre-selected DTC types are detected 4) Parameter – auto triggers data recording when any parameter value reaches the preset threshold b) Duration – sets the recording time (for Auto trigger mode only) c)  Trigger Point – reserves a relative percentage of a record length before the data recording start point for reference (for Auto trigger mode only)  To perform setting for live data record 1.  Tap  the  Setting functional  button  at  the  bottom  of  the  Live  Data screen. 2.  Tap the Record navigation button.
 43  3.  Tap the  ○>   button on the right of Trigger Type bar and select the required trigger mode. 4.  Tap the  ○>   button on the right of Duration bar and select a length of time. 5.  Tap the  ○>   button on the right of Trigger Point bar and select a relative percentage of a record length to be reserved before the data recording start point. 6.  Tap Done to save the setting and return to the Live Data screen; or tap Cancel to cancel without saving and exit Setting.  Done Button - confirms and saves the setting, and returns you to the Live Data screen.  Cancel Button – cancels the setting operation, and returns you to the Live Data screen. Active Test The Active Test function is used to access vehicle-specific subsystem and component tests. Available tests vary depending on the manufacturer, year, and model, and only the available tests display in the menu. During an active test, the tester outputs commands to the ECU in order to drive the actuators. This test determines the integrity of the system or parts by  reading  the  engine  ECU  data,  or  by  monitoring  the  operation  of  the actuators,  such  as  switching  a  solenoid,  relay,  or  switch,  between  two operating states. Selecting Active Test opens a menu of test options that varies by make and model.  Selecting  a  menu  option  activates  the  test.  Follow  all  screen instructions while performing tests. The content and pattern of the on-screen information vary according to the type of test being performed. Some toggle and variable control tests display Active Test Controls at the top of the screen with data stream information below, or vice versa.
 44  The  functional buttons  at the lower  right  corner of the Active Test screen manipulate the test signals. The operational instructions are displayed on the main section of the test screen. Simply follow the on-screen instructions and make  appropriate  selections  to  complete  the  tests.  Each  time  when  an operation is successfully executed, message such as “Command Finished”, “Activation Successful”, or something similar displays. Tap the ESC functional button to exit the test when finished.  Figure 4-15 Sample Active Test Menu Figure 4-10-2 Sample Active Test Operation Screen
 45  Generic OBD II Operations A fast-access option for OBD II/EOBD vehicle diagnosis is available on the Vehicle Menu screen (Figure 0-). This option presents a quick way to check for DTCs, isolate the cause of an illuminated malfunction indicator lamp (MIL), check monitor status prior to emissions certification testing, verify repairs, and perform a  number  of other  services that  are  emissions-related.  The OBD direct access option is also used for testing OBD II/EOBD compliant vehicles that are not included in the Diagnostics database. Functions of the diagnostics toolbar buttons at the top of the screen are the same as those available for specific vehicle diagnostics. See   Table 0-2 Diagnostics Toolbar Buttons on page 26 for details. General Procedure  To access the OBD II/EOBD diagnostics functions 1.  Tap the Diagnostics application button from the MaxiSys Job Menu. The Vehicle Menu displays. 2.  Tap  the  EOBD  button.  There  are  two  options  to  establish communication with the vehicle.  Auto Scan – When this option is selected the diagnostic tool attempts  to  establish  communication  using  each  protocol  in order to determine which one the vehicle is broadcasting on.  Protocol – When  this option is selected  the screen  opens  a submenu of various protocols. A communication protocol is a standardized way of data communication between an ECM and a  diagnostic  tool.  Global  OBD  may  use  several  different communication protocols.
 46  3.  Select a specific  protocol under the  Protocol option. Wait for the OBD II Diagnostic Menu to appear. Figure 5-1 Sample OBD II Diagnostic Menu NOTE Tapping the  ○i  button displayed beside the function name opens a bubble with additional function information. 4.  Select a function option to continue.  DTC & FFD  I/M Readiness  Live Data  O2 Sensor Monitor  On-Board Monitor  Component Test  Vehicle Information  Vehicle Status NOTE Some functions are supported only on certain vehicle makes.
 47  Function Descriptions This section describes the various functions of each diagnostic option: DTC & FFD When this function is selected, the screen displays a list of Stored Codes and Pending Codes. When the Freeze Frame data of certain DTCs are available for viewing, a snowflake button will display on the right side of the DTC item. The Erase Codes function can be applied by tapping the functional button at the lower bottom of the screen. Figure 5-2 Sample DTC & FFD Screen  Stored Codes Stored codes are the current emission related DTCs from the ECM of the vehicle. OBD II/EOBD Codes have a priority according to their emission  severity,  with  higher  priority  codes  overwriting  lower priority codes. The priority of the code determines the illumination of the MIL and the codes erase procedure. Manufacturers rank codes differently, so expect to see differences between makes.  Pending Codes These are codes whose setting conditions were met during the last drive cycle, but need to be met on two or more consecutive drive cycles before the DTC actually sets. The intended use of this service
 48  is to assist the service technician  after a  vehicle  repair and after clearing  diagnostic  information,  by  reporting  test  results  after  a driving cycle. a)  If a test failed during the driving cycle, the DTC associated with that test is reported. If the pending fault does not occur again within  40  to  80  warm-up  cycles,  the  fault  is  automatically cleared from memory. b)  Test results reported by this service do not necessarily indicate a faulty component or system. If test results indicate another failure after additional driving, then a DTC is set to indicate a faulty component or system, and the MIL is illuminated.  Freeze Frame In most cases the stored frame is the last DTC that occurred. Certain DTCs,  which have  a  greater  impact  on vehicle  emission,  have  a higher priority. In these cases, the top prioritized DTC is the one for which  the  freeze  frame  records  are  retained.  Freeze  frame  data includes a “snapshot” of critical parameter values at the time the DTC is set.  Erase Codes This option is used to clear all emission related diagnostic data such as, DTCs, freeze frame data and manufacturer specific enhanced data from the vehicle’s ECM, and reset the I/M Readiness Monitor Status for all vehicle monitors to Not Ready or Not Complete status. A  confirmation  screen  displays  when  the  clear  codes  option  is selected  to  prevent  accidental  loss  of  data.  Select  Yes  on  the confirmation screen to continue or No to exit. I/M Readiness This function is used to check the readiness of the monitoring system. It is an excellent function to use prior to having a vehicle inspected for compliance to a state emissions program. Selecting I/M Readiness opens a submenu with two choices:  Since DTCs Cleared – displays the status of monitors since the last time
 49  the DTCs are erased.  This Driving Cycle – displays the status of monitors since the beginning of the current drive cycle. Live Data This  function  displays  the  real  time  PID  data  from  ECU.  Displayed  data includes analog inputs and outputs, digital inputs and outputs, and system status information broadcast on the vehicle data stream. Live data can be displayed in various modes, see 0 Live Data on page 36 for detailed information. O2 Sensor Monitor This option allows retrieval and viewing of O2 sensor monitor test results for the most recently performed tests from the vehicle’s on-board computer. The  O2  Sensor  Monitor  test  function  is  not  supported  by  vehicles  which communicate using a controller area network (CAN). For O2 Sensor Monitor tests results of CAN-equipped vehicles, refer to On-Board Monitor. On-Board Monitor This option allows you to view the results of On-Board Monitor tests. The tests are useful after servicing or after erasing a vehicle’s control module memory. Component Test This service enables bi-directional control of the ECM so that the diagnostic tool is able to transmit control commands to operate the vehicle systems. This function is useful in determining whether the ECM responds to a command well. Vehicle Information The  option displays the  vehicle identification number  (VIN),  the calibration identification,  and  the  calibration  verification  number  (CVN),  and  other information of the test vehicle.
 50  Vehicle Status This item  is  used to  check  the  current  condition  of the  vehicle,  including communication protocols of OBD II modules, retrieved codes amount, status of the Malfunction Indicator Light (MIL), and other additional information.     Exiting Diagnostics The  Diagnostics  application  remains  open  as  long  as  there  is  an  active communication  with  the  vehicle.  You  must  exit  the  diagnostics  operation interface  to  stop  all  communications  with  the  vehicle  before  closing  the Diagnostics application.     NOTE Damage  to  the  vehicle  electronic  control  module  (ECM)  may  occur  if communication is disrupted. Make sure all connections, such as USB cable and wireless connection, are properly connected at all times during testing. Exit all tests before disconnecting the test connection or powering down the tool.  To exit the Diagnostics application 1.  From an active diagnostic screen, tap the Back or ESC functional button to exit a diagnostic session step-by-step; Or 2.  Tap the Vehicle Swap button on the diagnostics toolbar to return to the Vehicle Menu screen. 3.  From  the Vehicle  Menu  screen,  tap the  Home button  on  the  top toolbar; or tap the Back button on the navigation bar at the bottom of the screen. Or 4.  Tap  the  Home  button  on  the  diagnostics  toolbar  to  exit  the application directly and go back to the MaxiSys Job Menu. Now, the Diagnostics application is no longer communicating with the vehicle and  it  is  safe  to  open  other  MaxiSys  applications,  or  exit  the  MaxiSys Diagnostic System and return to the Android System’s Home screen.
    51  5 Service The Service section is specially designed to provide you with quick access to the  vehicle  systems  for  various  scheduled  service  and  maintenance performances. The typical service operation screen is a series of menu driven executive  commands.  By  following  the  on-screen  instructions  to  select appropriate  execution  options,  enter  correct  values  or  data,  and  perform necessary  actions,  the  system  will  guide  you  through  the  complete performance for various service operations.   The most commonly performed service functions include:  Oil Reset Service  EPB Service  BMS Service  DPF Service  SAS Calibration Service  TPMS Programming Service  IMMO Keys After  entering  each  special  function,  the  following  screen  consists  of  two applications: Diagnosis and Hot Functions. The  Diagnosis is for you to read/clear  data  since  this  is  necessary  after  some  special  functions.  Hot Functions consists of sub functions of the selected special function.   Oil Reset Service This function allows you to perform reset for the Engine Oil Life system, which calculates an optimal oil life change interval depending on the vehicle driving conditions and climate. The Oil Life Reminder must be reset every time the oil  is  changed,  so  the  system  can  calculate  when  the  next  oil  change  is required.
 52  IMPORTANT Always reset the engine oil life to 100% after every oil change. NOTE All required work must be carried out before the service indicators are reset. Failure to do so may result in incorrect service values and cause DTCs to be stored by the relevant control module. NOTE For some  vehicles, the scan tool  can perform added functionality to reset additional service lights (maintenance cycle, service interval). Taking BMW as an example, its service reset function includes engine oil, spark plugs, front/rear  brakes,  coolant,  particle  filter,  brake  fluid,  micro  filter,  vehicle inspection, exhaust emission inspection and vehicle check. All software screens shown in this manual are examples, actual test screens may vary  for each vehicle being  tested. Observe the  menu  titles  and  on-screen instructions to make correct option selections.  To perform oil reset functions 1.  Tap the Service application button from the MaxiSys Job Menu.   2. Tap Oil Reset button and wait for the vehicle manufacturer screen. You can tap Automatic Selection or Manual Selection to acquire vehicle VIN information and tap Yes to confirm. 3.  Tap the function you want in the Oil Reset function list, the list may vary for different vehicles being tested (Figure 5.1).
 53  4.  Follow  the  step-by-step  on-screen  instruction  to  complete  the service. Take CBS Reset UDS as an example. 5.  Tap  CBS  Reset  UDS  on  the  Oil  Reset  function  list  to  start  the operation. The screen will guide you to confirm the date and time, if the displayed date and time are correct, tap Yes to confirm. If no, tap No and go to the Settings menu to set the correct date and time.   6.  On the next screen, the available items would be listed with three columns displayed: CBS value, availability, and service counter.   Figure 5-1 Sample Oil Reset Function List Figure 5-2 Sample Oil Reset Service Screen 1
 54  7.  Tap on the value you want to reset and then tap the Reset button on the right bottom of the screen.   8.  When the reset is done, the availability would display as 100%. Tap ESC to exit.   Electric Parking Brake (EPB) Service This function has a multitude of usages to maintain the  electronic braking system  safely  and  effectively.  The  applications  include  deactivating  and Figure 5-3 Sample Oil Reset Service Screen 2 Figure 5-4 Sample Oil Reset Service Screen 3
 55  activating the brake control system, assisting with brake fluid control, opening and closing brake pads, and setting brakes after disc or pad replacement, etc. EPB Safety It  may  be  dangerous  to  perform  Electric  Parking  Brake  (EPB)  system maintenance, so before you begin the service work, please keep these rules in mind.     Ensure  that  you  are  fully  familiar  with  the  braking  system  and  its operation before commencing any work.     The  EPB  control  system  may  be  required  to  be  deactivated  before carrying out any maintenance/diagnostic work on the brake system. This can be done from the tool menu.     Only carry out maintenance work when the vehicle is stationary and on level ground.   Ensure that the EPB control system is reactivated after the maintenance work has been completed. NOTE Autel  accepts  no  responsibility for any  accident  or  injury  arising  from  the maintenance of the Electric Parking Brake system.    To perform EPB functions 1.  Tap the Service application button from the MaxiSys Job Menu.   2.  Tap EPB button and wait for the vehicle manufacturer screen. You can  tap  Automatic  Selection  or  Manual  Selection  to  acquire vehicle VIN information and tap Yes to confirm. 3.  Tap the service you want in the EPB function list, the list may vary for different vehicles being tested (Figure 5.5).
 56  4.  Follow  the  step-by-step  on-screen  instruction  to  complete  the service.   5.  Press OK button to exit. EMF Star-up This service function would start up the parking brake, it must be conducted after the following repairs:   Replacing an EMF control unit.   Replacing the parking brake button.   Figure 5-5 Sample EPB Function List Figure 5-6 Sample EMF Star-up Screen 1
 57  1)  Tap Continue to proceed this service function or the Back button at the bottom left to exit.   2)  Tap on the action that has been carried out to continue.   3)  In the following step, the screen will remind you that the fault memory of the parking brake control unit will be deleted, press Continue to proceed or the Back button to exit. 4)  Follow the on-screen instructions to pull the parking brake button and wait  for  around  3  seconds  until  the  parking  brake  is  set.  When  the operation  is  successfully  completed,  a  “Completed  successfully” Figure 5-0-3 Sample EMF Star-up Screen 2 Figure 5-0-4 Sample EMF Star-up Screen 3
 58  message will appear on the screen. Press “OK” to exit.   Parking Brake: Workshop Mode This  service  is  used  to  activate  and  deactivate  the  so-called  installation position for the Automatic Hold brake. In this mode the parking brake is move                 into the opened position and temporarily deactivated (personal protection). The installation position must be activated for the following repairs:   Replacement of brake pads.   Replacement of a brake caliper.   Replacement of an actuator.   Select  Parking  Brake:  Workshop  Mode  and  follow  the  on-screen instructions to  perform  a  series of  operations  to start  the brake  pad after replacement.   When the operation is successfully completed,  a “Completed successfully” message will appear on the screen. Press “OK” to exit. BMS The BMS (Battery Management System) allows the scan tool to evaluate the battery  charge  state, monitor the  close-circuit  current, register  the  battery replacement, activate the rest state of the vehicle, and charge the battery via the diagnostic socket.   NOTE 1.  This function is not supported by all vehicles. The screens shown in this section are examples.   2.  The  sub  functions  and  actual  test  screens  of  the  BMS  may  vary  for different test vehicles, please follow the on-screen instructions to make correct option selection.     The vehicle may use either a sealed lead-acid battery or an AGM (Absorbed Glass Mat) battery. Lead acid battery contains liquid sulphuric acid and can spill when overturned. AGM battery (known as VRLA battery, valve regulated lead acid) also contains sulphuric acid, but the acid is contained in glass mats between terminal plates.   It  is  recommended  that  a  replacement  aftermarket  battery  has  the  same specifications, such as capacity and type, of the battery used in the vehicle.
 59  If the original battery is replaced with a different type of battery (e.g. a lead-acid battery is replaced with an AGM battery) or a battery with a different capacity (mAh), the vehicle may require reprogramming the new battery type in addition to performing the battery reset. Consult the vehicle manual for additional vehicle-specific information. Register Battery Replacement This option allows displaying the mileage reading of last battery replacement, registering  the  battery  replacement  after  replacing  a  new  battery  and informing the power management system that a new battery has been fitted to the vehicle. If the battery change is not registered, the power management system will not function properly, which may not provide the battery with enough charging power  to  operate  the  car  and  limit  the  functions  of  individual  electrical consumers. Take BMW as an example.  To display the battery history 1.  Tap the Service application button from the MaxiSys Job Menu.   2.  Tap BMS button and wait for the vehicle manufacturer screen. You can  tap  Automatic  Selection  or  Manual  Selection  to  acquire vehicle VIN information and tap Yes to confirm. 3.  Tap Register Battery Replacement in the EPB function list, the list may vary for different vehicles being tested (Figure 5.1). Figure 5-2 Sample BMS Function List Figure 5-0-5 Sample BMS Screen 1
 60  4.  Tap on the corresponding service you want to carry out. In this case, it is function 1 Display kilometer reading at last battery change and one before last. A notice screen displays.   5.  Read  carefully  the  complete  information  and  press  Continue  to continue.   6.  Check the battery capacity and the battery replacement information on the screen.    Figure 5-10 Sample BMS Screen 2 Figure 5-11 Sample BMS Screen 3
 61  7.  Tap on the corresponding function 1 to return to the selection screen or press the function 2 to end the service function.  To register the battery replacement 1.  Tap on the corresponding service you want to carry out. In this case, it is function 2 Register battery replacement. 2.  Read carefully the information on the screen and slide up/down to view all the functions listed. There are four functions listed: Figure 5-12 Sample BMS Screen 4 Figure 5-13 Sample BMS Screen 5
 62  1.  Enter battery replacement: Same capacity 2.  Enter battery replacement: Different capacity 3.  Enter battery replacement: Changing from the normal lead-acid battery (white housing) to AGM battery (black housing) 4.  End service function.   Take the first function as an example. 1.  Read carefully the information on the screen and tap Yes to continue.   Figure 5-14 Sample BMS Screen 6 Figure 5-15 Sample BMS Screen 7
 63   2.  Follow the on-screen instructions to input the data matrix code of the newly installed battery which should be on the label of the battery. Tap OK to continue.   3.  When the battery exchange is successfully entered,  tap Continue to exit.   Figure 5-16 Sample BMS Screen 8 Figure 5-17 Sample BMS Screen 9
 64  Steering Angle Sensor (SAS) Service Steering Angle Sensor  Calibration  permanently stores the current steering wheel position as the straight-ahead position in the steering angle sensor EEPROM. Therefore, the front wheels and the steering wheel must be set exactly  to  the  straight-ahead  position  before  calibration.  In  addition,  the vehicle identification number is also read  from the  instrument cluster and stored  permanently in the  steering angle sensor EEPROM. On successful completion  of  calibration,  the  steering  angle  sensor  fault  memory  is automatically cleared. Calibration must always be carried out after the following operations:   Steering wheel replacement     Steering angle sensor replacement   Any  maintenance  that  involves  opening  the  connector  hub  from  the steering angle sensor to the column   Any maintenance or repair work on the steering linkage, steering gear or other related mechanism   Wheel alignment or wheel track adjustment   Accident repairs where damage to the steering angle sensor or assembly, or any part of the steering system may have occurred NOTE 1.  AUTEL accepts no responsibility for any accident or injury arising from servicing the SAS system. When interpreting DTCs retrieved from the vehicle, always follow the manufacturer’s recommendation for repair. 2.  All  software  screens  shown  in  this  manual  are  examples, actual  test screens may vary for each vehicle being tested. Observe the menu titles and onscreen instructions to make correct option selections. 3.  Before starting procedure, make sure vehicle has ESC. Look for button on dash. Take Land Rover as an example.   1.  Tap the Service application button from the MaxiSys Job Menu.   2.  Tap SAS button and wait for the vehicle manufacturer screen. You can
 65  tap Automatic Selection or Manual Selection to acquire vehicle VIN information and tap Yes to confirm. 3.  Tap the service you want in the SAS function list, the list may vary for different vehicles being tested (Figure 5.1). In the following   Steering Angle Sensor Calibration This function allows users to perform steering angle sensor calibration, clear records and clear counter. The function options vary with the vehicles being tested.   1)  Tap Steering Angle Sensor Calibration from the SAS function menu to enter the function screen.   2)  Follow the on-screen instructions to set the ignition on/off as guided. The vehicle battery voltage signal should be in the range 12.5 – 13.5 volts to proceed this  service, otherwise  the scan tablet  will display a  warning message. Figure 5-18 Sample SAS Function Menu
 66  3)  Make  sure  the  steering  wheel  is in the  central  position  and  the front wheels are in the straight position. Then tap OK to proceed.   4)  When the operation is completely finished,  the scan tool will display a confirmation message. Otherwise, it  will  display  a message to remind user of a problem. After you exit the diagnosis program, please repair the problem immediately.   Figure 5-19 Sample SAS Function Screen 1 Figure 5-20 Sample SAS Function Screen 1
 67  DPF Regeneration Service The  Diesel  Particulate  Filter  service  function  performs  the  regeneration procedure which is the DPF cleaning operation to clear the blockage through continuous burning of the particulate matter captured in the DPF filter. If the DPF light on  the vehicle comes  on and you successfully complete a  DPF regeneration cycle, you will notice that the DPF light will automatically turn off. Tire Pressure Monitor System (TPMS) Service This  function  allows  you  to  quickly  look  up  the  tire  sensor  IDs  from  the vehicle’s ECU, as well as to perform TPMS replacement and sensor test. Take  Tire  pressure  sensor  replacement  (Front  left  wheel  sensor)  as  an example. NOTE During  this application the wheel unit 8 digit identifications will need to be entered using the screens provided. The sensor identifications can be accessed by reading directly from the wheel unit or by using the identification reading tool. On  completion,  a  specific  road  test  will  be  required  followed  by  the  tire pressure monitor system application.
 68  1)  Tap Front left wheel sensor  in the tire pressure sensor replacement menu.   2)  Enter the 8 digit sensor identification as required.   3)  The scan tablet will carry out the service and the screen will remind you the  test  has  passed  and  all  the  selected  tire  pressure  sensor identification numbers programmed successfully.   NOTE The  vehicle  must  remain  stationary  for  at  least  15  minutes  with  the ignition off, this will place the sensors into “sleep mode”. The vehicle must be driven for at least 15 minutes at a speed higher than 20 kph to ensure the module has learnt the sensor identifications and positions.
 69  For other services, please follow the on-screen instructions to operate.   On  completion  of  the  drive  cycle,  carry  out  the  tire  pressure  monitor system test application.
    70  6 MaxiFix Operations The MaxiFix application launches the on-line troubleshooter database, which not  only  provides  you virtually all  common  diagnostic trouble  code (DTC) database  for  most  vehicles,  but  also  serves  as  a  forum  allowing  you  to network with other MaxiSys users, and gives you access to a vast database of repair and diagnostic tips along with proven filed fixes. While the MaxiFix provides the abundant troubleshooter information available, the  database  keeps  growing  with  daily  troubleshooting  resources  by recording  the  reported  solution  cases,  and  the  advisory  reports  of  the MaxiSys users from all over the world. Information in the MaxiFix database is organized into a series of diagnostic tips that are designed to quickly lead you to the root cause of a particular problem  on the  test vehicle,  which will  help you quickly find  solutions  for various diagnostic problems. Navigation You need to register the device to your online account before launching the MaxiFix platform, see 0 Product Registration on page 102 for details.
 71  Figure 0-6 Sample MaxiFix Home Page The MaxiFix screen layout consists of 3 main areas: 1. The Header –the tool bar across the top of the screen which allows you to select vehicles and perform searches. 2. The Main Screen –located at the center of the screen displaying content based on the vehicle attributes and keywords specified. The tabs on the main  screen  vary  in  accordance  with  the  section  selected  on  the Navigation Menu, allowing you to switch between functions. 3. The Navigation Menu –the main menu  at  the  bottom  of the  screen, which provides you access to different sections of MaxiFix. The Header The Header at the top of the screen features:  A Select Vehicle button to open the vehicle identification window, and vehicle information bar, for example “2014>Hyundai> Accord Coupe > L4-2.4L (K24W1)”.  A search field to find relevant information by entering keywords, codes, or problems. Select Vehicle Button The “Select Vehicle” button on the Header allows you to specify the vehicle which you want to reference on MaxiFix, by selecting each of the vehicle attribute from a sequence of option lists. This feature helps to filter out the searches that allow only the information that applies to the identified vehicle to display. NOTE All attributes must be specified to make a complete vehicle selection for the most efficient search results.  To select a vehicle Follow the procedure below to select a vehicle: 1.  If you haven’t already done so, click the “Select Vehicle” button on the Header.
 72  2.  Select the year of the vehicle from the list. 3.  Select the make of the vehicle from the list. 4.  Select the model of the vehicle from the list. 5.  Select the submodel of the vehicle from the list. 6.  Select the engine of the vehicle from the list. After  completing  the  vehicle  selection  procedure,  the  identified  vehicle  is shown on the Header. Terminology MaxiFix Tip A MaxiFix Tip provides practical information of real fix of a specific vehicle repair issue with detailed  descriptions. It is combined  with proven fix  and vehicle specific data, and filed into an all-in-one information source to provide you with quick and easy repair solutions. On MaxiFix community you can find Tips or share your own Tip to help other community members solve vehicle issues.  To search for a MaxiFix Tip 1.  Select a Vehicle: a)  Click the “Select Vehicle” button on the Header at the top of the page. b)  Select the year of the vehicle from the list. c)  Select the make of the vehicle from the list. d)  Select the model of the vehicle from the list. e)  Select the submodel of the vehicle from the list. f)  Select the engine of the vehicle from the list. After  completing  the  vehicle  selection  procedure,  the  identified  vehicle  is shown on the Header. 2.  Enter a Search Term. MaxiFix  has  an  exclusive  one-stop  lookup  that  helps  you  find  all  of MaxiFix  resources  by  one  click.  Simply  enter  a  search  term  into  the search bar on the Header to begin the search.
 73  3.  Proven Results! The  powerful  MaxiFix database  gives  you  proven  results! The  typical MaxiFix Tips combine actual workshop fixes and data which may include:   OBD  II  Fault  Codes  description  and  reference—helps  in  diagnostic assessment by making clear the nature of an              automotive problem so that beginner and advanced technicians can make effective repairs a)  Real Fix Tips—provides repair tips from actual shop practices and are  presented  in  an  easy  to  understand  Complaint,  Cause, Correction format. If you still can’t find the information you want, you can ask the MaxiFix community  for  help  by  clicking  “Ask”  on  the  Navigation  Menu  at  the bottom of the screen. Adopted! The “Adopted!” icon that displays at the top right side of a Tip page indicates that  the  related  Tip  has  been  adopted  by  at  least  1  technician  in  the community.  If  a  tip  has  helped  you  to  solve  a  repair  problem,  you  are encouraged to give an Adopted! count to the tip. Each member is allowed to click the “Adopted!” once for a tip, and each click will add 1 count to the total number of “Adopted!” The “Adopted!” count helps you easily identify  which tips  are  really  helpful  for  repairing  vehicle  issues.  You  can  also  post  a comment about how the tip has helped you as reference to other members. Operations The Navigation Menu is at the bottom of the screen. Selecting the items on the Navigation Menu  allows  you  to  switch between  the  main  sections  on MaxiFix. These main sections include:  Home –shows all questions and allows you to specify questions about one or multiple makes.  Search  Fix  –allows  you  to  search  for  information  from  all  available resources on MaxiFix, including: Open Questions, Tips, and Real Fixes, and displays search results.  Ask –allows you to ask a question in the community.  My MaxiFix –shows all your posts including Questions and Fixes in the community, and  allows you  to view  your  personal  profile, select  your
 74  vehicle preference, and share your tips.  My Messages – shows a list of message notifications which is relevant to your activities in the Question section.    Support –  opens  the  FAQ  page,  or  a  message  box  for  contacting Customer Service by email. Home Home is the first option on the Navigation Menu at the bottom of the screen. Tapping it opens your MaxiFix home page. There is a list of questions posted on the community, and you can scroll down the page to the bottom and view more questions by tapping “View More”. Click on any question and you will be linked to the detailed page in the Ask section. You can configure your main screen to display questions only related to the vehicle makes you are interested in, by clicking the “Filter” button on the main page  of  Home,  and  select  the  desired  vehicle  makes.  This  filter  can  be canceled anytime by clicking the “Remove All Filters” button, and the default setting will be restored to display questions about all vehicle makes. Search Fix Features Search Fix, the second option on the Navigation Menu at the bottom of the screen, presents search results for the specified vehicle. Search results are listed in various categories:  All – includes all search results, including related Questions, Tips, and Real Fixes to your search.  Questions  –  presents  a  list  of  open  Question  discussed  in  the community that may be pertinent to your search.  Tips – presents a list of Tips that directly correlate to your search criteria. Select a Tip from the list to open and review the complete Tip.  Real Fixes –presents a list of Tips that have been collected from actual shop  repair  orders  and  are  presented  in  an  easy-to-understand Complaint, Cause, and Correction format.
 75  Ask Ask, the third  option on the  Navigation Menu  at the bottom of the  screen, allows you to  ask a question about  a  particular vehicle repair issue  in the community.  To ask a MaxiFix Question 1.  If not already done, click Select Vehicle on the Header to specify the vehicle you are asking about. 2.  Click Ask on the Navigation Menu at the bottom of the screen to open the Ask page. 3.  On the Ask page find Ask for Help, fill in the following sections to ask a question. The Ask page has 4 sections:  Subject – this is where you enter a brief subject for the question.  My Question – ask a clear and concise question that you want to ask the community. Be sure to be descriptive and concise when asking your question.  Problem Description –describe how the vehicle is behaving.  Repair  History  –  include  any  previous  diagnostic  tests  that  you performed, including the results of the tests. Also list any parts that were replaced during previous diagnostic work. Tap the “Cancel” button to cancel your question and return to the Ask page. Tap the “Submit” button to post your question to the community. Tap the “Attach  File”  button  to include  images  or  reference  files with your question. You are requested to select one Adopted Answer from all of the responses and then close the question. For details, please refer to My Messages section. My MaxiFix My MaxiFix, the fourth option on the Navigation Menu at the bottom of the screen, opens your personal MaxiFix page. To access the features on My MaxiFix page you can select from the tabs:
 76   My Questions – opens a list with links to the opened questions that you have posted to the community  My Cases – opens a list with links to the closed questions and tips that you have contributed to the community.  Marked Posts – opens a list with links to Tips and discussions that you are actively participating in.  My Profile –allows you to view your Autel account information including: your Autel ID, personal information, MaxiFix score, phone number and register time, and edit your portrait.  Vehicle Preference –used  to  set  up a list  of  preferred vehicles.  The preferred list allows you to limit the choices that displayed on the “Select Vehicle” list to specific years, and makes. Click “Set Year” or “Set Make” to set your preferred models. The preferred makes will also be displayed in the “Filter” options on the Home page.  Share a Tip – allows you to share your personal repair experience with the community. Click My MaxiFix on the Navigation Menu at the bottom of the screen, to display all questions and tips that you have contributed to the community. Create a Tip A “Tip” is a concise and complete description of the fix for a particular vehicle repair issue.  To create a new MaxiFix Tip 1.  Select My MaxiFix from the Navigation Menu. 2.  Select  Select Vehicle from  the  Header and  enter  the  identifying attributes of the vehicle you are writing the Tip about. 3.  On the My MaxiFix page find Share a Tip; click this link to open the My Tips page. 4.  Enter the Tip subject in the Subject field. 5.  Compose  your  Tip  in  the  Description  field.  Include  as  much information as possible, while keeping the information concise and to the point. A Tip should provide accurate information that is reader-friendly.
 77  Use the Cancel button at the right-side bottom of the page to cancel your tip and return to the My MaxiFix page. Or, Use the Submit button at the right-side bottom of the page to contribute your tip to the community. Use  the Attach  File button at the  left-side  bottom of the  page to include images or other supporting data with your question. View Profile Information You  can  view your  personal  profile  by clicking  on your  account  ID  or  “My Profile” in My MaxiFix section or edit portrait where applicable, and visit other community members’ profile by clicking their portrait. Information included in your profile determines how you are presented to the community, and what type of information will be sent to you from the community. My Messages My Messages, the fifth option on the Navigation Menu at the bottom of the screen, shows a list of message notification which is relevant to your activities in the Question section. A notification icon will appear on the top-right corner of  “My  Messages” if there is  any  new or unread message  in the  Question section. The number on the notification icon indicates the total number of the new  and  unread  messages.  The  displayed  number  will  be  reduced correspondingly after viewing. The message notification will appear under the following two conditions: 1.  Your question or answer is replied by other MaxiFix community members. 2.  Your  answer  is  marked  as  the  “Adopted!”  by  the  MaxiFix  community member who asked the question. Tap My Messages, select and open the message you want to read from the list. If your problem is solved according to the reply, you should select one Adopted  Answer  and  close  the  question.  If  your  answer  is  marked  as “Adopted!”, the prompt “Adopted! + 4” will be displayed permanently. Tap Clear to delete all message notifications.
 78  Select “Adopted Answers” Members  are  requested  to  select  one  Adopted  Answer  from  all  of  the responses  on  “My  Messages”  page  before  closing  a  question.  The community members who provided the Adopted Answer are rewarded with scores for their contribution. About Adopted Answer:  Only one answer can be selected as “Adopted Answer”.  Answers  can  only  be  rated  by  the  MaxiFix  member  who  asked  the question. Close a Question When a repair question that you've posted to the community is resolved, you are encouraged to write down the case as a way to share a good solution. This  will  help  the  other  MaxiFix  members  to  find  useful  information  for practical fix.  To close a question, you need to select the question’s response message from the message list on “My Messages” page first, then tap “Adopted Answer” and  select  “Close  Question”.  Tap  the  “Cancel”  button  to  cancel  your submission and return to My Messages page. It is strongly recommended to share your repair solutions before closing a question. Your question will be converted to a MaxiFix Community Tip after closing. Score Rewarding System 1.  A score of 3 is awarded when you close a question. 2.  A score of 2 is awarded if your closed question is marked as "Adopted!" by no less than 20 community members. 3.  A  score  of  4  is  awarded  if  your  answer  is  selected  as  the  “Adopted Answer”. 4.  A  score  of  1  is  awarded  if  your  answer is  selected  as  the  "Adopted Answer" for a closed question which is marked as "Adopted!" by no less than 20 community members. 5.  A score of 1 is awarded to each of the first three respondents.
 79  Support Support, the last option on the Navigation Menu at the bottom of the screen, opens a page that provides 2 ways to gain support from MaxiFix: 1.  A message form to contact the administrator of MaxiFix. 2.  A Frequently Asked Questions (FAQ) link that answers the most frequent questions we hear from MaxiFix community members. If you wish to contact the administrator of this site please use the contact form. Select “Support” from the Navigation Menu to open the comment window. To allow the  administrator to respond to your question or issue, the following information should be provided:  Your name  A contact email address  A contact phone number
 80  7 Shop Manager Operations The  Shop  Manager  application  helps  you  to  manage  the  workshop information,  customer  information  records,  and  keep  test  vehicle  history records, which can be a great assist in dealing with daily workshop business and improves customer service. There are three main functions available:  Vehicle History  Workshop Information  Customer Manager The operations of these functions of the Shop Manager application are mainly manipulated by the toolbar buttons, which are listed and described in the table below: Table 5-1 Top Toolbar Buttons in Shop Manager Button Name Description  Back Returns to the previous screen.  Diagnostics Touching  this button directs  you  to  the  vehicle’s Diagnostics screen to activate a direct test session.  Enter Edit Touching this button shows the editing toolbar to print or delete the selected file.  Delete Touching this button deletes the selected vehicle record item from the list.  Search Quickly locates the vehicle record by entering the vehicle name or test path.  Cancel Touching this button to cancel edit or file search.  Edit Touching this button allows you to edit information for the displayed file.
 81  Button Name Description  Add Account Touching  this  button  to  create  a  new  customer account file.  History Notes Touching  this  button  opens  a  note  form,  which allows you to create audio record, attach picture or video, or edit text notes, etc.  Vehicle History Touching  this  button  opens  the  Vehicle  History screen  which displays the correlated test vehicle records.  Done Complete editing and save the file. Vehicle History This  function  stores  records  of  test  vehicle  history,  including  vehicle information and the retrieved DTCs from previous diagnostic sessions, and displays all information in an easy-to-check table list, on which you can view summarized  details  and  manually  input  other  information  about  the  test vehicle and diagnostic loggings, etc. The Vehicle History also provides direct access to the previously tested vehicle and allows you to restart a diagnostic session without the need to do vehicle identification again. Figure 5-0-7 Sample Vehicle History Screen 1. Top Toolbar Buttons – navigates and makes various controls of the
 82  application. 2. Main Section – displays all the vehicle history records information.  To activate a test session for the recorded vehicle 1.  Tap the Shop Manager application on the MaxiSys Job Menu. 2.  Select Vehicle History 3.  Tap  the  Diagnostics  button  at  the  bottom  of  the thumbnail  of  a vehicle record item. Or, 4.  Select a vehicle record item by tapping the thumbnail. 5.  A  Historical  Test  record  sheet  displays,  check  the  recorded information of the  recorded  test  vehicle,  and  tap  the  Diagnostics button on the upper right corner. 6. The  vehicle’s  Diagnostics  screen  displays,  now  a new diagnostic session  is  activated,  see  0  Diagnosis  on  page  29  for  detailed instructions on vehicle diagnostic operations. Historical Test Record The Historical Test record sheet of the tested vehicle is a detailed  data form, which includes all general information of the vehicle such as vehicle year, make and model, etc., and the diagnostic trouble codes retrieved from the previous test sessions, as well as other service details which can be added manually by the technician himself. Figure 5-0-8 Sample Historical Test Record Sheet
 83   To edit the Historical Test record sheet 1.  Tap the Shop Manager application on the MaxiSys Job Menu. 2.  Select Vehicle History. 3.  Select the specific vehicle history record thumbnail from the main section. The Historical Test record sheet displays. 4.  Tap the Edit button to start editing. 5.  Tap  on  each  item  to  input  the  corresponding information  or  add attaching files or images. NOTE The vehicle VIN number, or license and the customer information account are correlated  by  default.  Adding  one  of  the  information  will  automatically associate the other item in the record sheet, provided that the later one exists. 6.  Tap Add to Customer to correlate the Historical Test record sheet to an existing  customer  account,  or  add  a  new  associating  account  to  be correlated with the test vehicle record. See 0 Customer Manager on page 83 for more information. 7.  Tap Done to save the updated record sheet, or tap Cancel to exit without saving. Workshop Information The Workshop Information form allows you to edit, input and save the detailed workshop information, such as shop name, address, phone number and other remarks,  which,  when  printing  vehicle  diagnostic  reports  and  other associated test file, will appear as the header of the printed documents.
 84  Figure 5-0-9 Sample Workshop Information Sheet  To edit the Workshop Information sheet 1.  Tap the Shop Manager application on the MaxiSys Job Menu. 2.  Select Workshop Information. 3.  Tap the Edit button on the top toolbar. 4.  Tap on each field to input the appropriate information. 5.  Tap Done to save the updated workshop information sheet, or tap Cancel to exit without saving. Customer Manager The  Customer  Manager  function  allows  you  to  create  and  edit  customer accounts. It helps you to save and organize all customer information accounts that are correlated with the associated test vehicle history records, which is a great support for the arrangement of daily workshop business.  To create a customer account 1.  Tap the Shop Manager application on the MaxiSys Job Menu. 2.  Select Customer Manager. 3.  Tap the Add Account button. An empty information form displays, tap each field to input the appropriate information. NOTE The items that must be filled are indicated as required fields.
 85  4.  Tap the  □+  photo frame beside the Name chart to add a photo. A sub menu displays, select Take Photo to take a new photo for the account, or select Choose Photo to choose from the existing files. 5.  Some customers may have more than one vehicle for service; you can  always  add  new  vehicle  information  to  the  account  to  be correlated. Tap Add New Vehicle Information, and then fill in the vehicle information. Tap the  ○x  button to cancel adding. 6.  Tap Done to save the account, or tap Cancel to exit without saving.  To edit a customer account 1.  Tap the Shop Manager application on the MaxiSys Job Menu. 2.  Select Customer Manager. 3.  Select a customer account by tapping the corresponding name card. A Customer Information sheet displays. 4.  Tap the Edit button on the top toolbar to start editing. 5.  Tap on the input field where needs to be altered or supplemented, and enter updated information. 6.  Tap  Done to save the updated  information,  or  tap Cancel to exit without saving.  To delete a customer account 1.  Tap the Shop Manager application on the MaxiSys Job Menu. 2.  Select Customer Manager. 3.  Select a customer account by tapping the corresponding name card. A Customer Information sheet displays. 4.  Tap the Edit button on the top toolbar to start editing. 5.  Tap  the  Delete  Customer  Information  button.  A  confirmation message displays. 6.  Tap OK to confirm the command, and the account is deleted. Tap Cancel to cancel the request. History Notes The History Notes function allows you to add audio and video records, text notes and photos, to keep multi-media work logs for the associated customer
 86  account,  which  can  be  very  helpful  when  dealing  with  repeat  customers. Keeping  notes  for  each  vehicle  serviced for each customer will  keep you always on track and well organized in business.  To access History Notes 1.  Tap the Shop Manager application on the MaxiSys Job Menu. 2.  Select Customer Manager or Vehicle History. 3.  Select a customer account by tapping the corresponding name card. A Customer  Information sheet displays (if  Customer Manager is selected).  Or,  select  a  vehicle  history  record  item  to  open  the Historical Test record sheet (if Vehicle History is selected). 4.  Tap the History Notes button on the top bar. Now the History Notes screen displays. Figure 5-0-10 Sample History Notes Screen 1. Functional Buttons – navigates and make various controls of the function 2. Main Section – displays the note list on the left column and the detail information of the selected note on the right column Table 0-2 Function Buttons in History Notes
 87  Button Name Description  Back Returns to the previous screen.    Delete Touching this button deletes the selected note.  Search Quickly  locates  the  required  note  by entering the note title.  Cancel Touching this button to cancel edit or file search.  Edit Touching this button opens an edit window allowing you to edit notes and attach files.  Add Notes Touching this button to  add  new note in History Notes.  Audio Record Performs  audio  recording  and  creates audio files.  Add Photos Opens  the  image  file  for  selection,  and adds the selected photos to History Notes.  Take a Video Records  a  video  and  adds  the  file  to History Notes.  Take a Photo Takes photos and adds the files to History Notes.  Save Saves notes.  To add a note in History Notes 1.  Access History Notes. 2.  Tap the Add Notes button. An edit window displays. 3.  Tap on the Title bar to input a note title. 4.  Tap on the blank space below to edit a text note or remark.
 88  5.  Select  a  function  button  on  the  top  to  add files  in  any  form  you choose. 6.  Tap Save to save the note; tap Discard or Cancel to exit without saving.
    89  8 Data Manager Operations The Data Manager application is used to store, print, and review the saved files. Most operations are controlled through the toolbar. Selecting the Data Manager application opens the file system menu. Different file types are sorted separately under different options, there are six types of information files to be viewed or played back. Figure 6-0-11 Sample Data Manager Main Screen Operations Data  Manager  Operations  are  based  on  toolbar  controls.  Details  are explained in the following sections. Image Files The  Image  section  is a JPG database  containing all  captured screenshot images.
 90  Figure 6-0-12 Sample Image Database Screen 1. Toolbar Buttons – used to edit, print and delete the image files. See Table  6-3 Toolbar  Buttons  in  JPG  Database on  page  89  for  detailed information. 2. Main Section – displays the stored images. Table 6-3 Toolbar Buttons in JPG Database Button Name Description  Back Returns to the previous screen.    Enter Edit Tapping  this  button  shows  the editing toolbar to print, delete or view image information.  Cancel Tapping this button close the editing toolbar or cancels file search.  Search Quickly  locates  the  image  file  by entering the vehicle name, test path, file name or file info.
 91   Info Tapping this button opens a window displaying the details of the image.  Print Tapping  this  button  prints  the selected image.  Delete Tapping  this  button  deletes  the selected image.  To edit image information 1.  Select Data Manager application from the MaxiSys Job Menu. 2.  Select Image to access the JPG database. 3.  Select an image to display it in full screen. 4.  Tapping the screen once displays the editing toolbar. 5.  Tap  the  Info  button  to  open  a  window  displaying  the  image information. 6.  Tap the Edit button on the top right corner of the window. The editing screen displays. 7.  Edit the image information by entering the new file name, and file information. 8.  Tap  Done to save the information and  exit, or tap  Cancel to  exit without saving.  To delete selected images 1.  Select Data Manager application from the MaxiSys Job Menu. 2.  Select Image to access the JPG database. 3.  Tap the Enter Edit button to display the editing toolbar. 4.  Select the images that need to be deleted by tapping the thumbnail images, the selected thumbnail displays  a tick icon at the  bottom right corner. 5.  Tap the Delete button, and then Delete Selected, then the selected images will be deleted.
 92  PDF Files The  PDF  section  stores  and  displays  all  PDF  files  of  saved  data.  After entering the PDF database, select a PDF file to view the stored information. This section uses the standard Adobe Reader application for file viewing and editing,  please  refer  to  the  associated  Adobe  Reader  manual  for  more detailed instructions. Review Data The Review Data section allows you to playback the recorded data frames of live data streams. On the Review Data main screen, select a record file to playback. Figure 6-0-13 Sample Data Playback Screen 1. Drop-down Toolbar – tap the button at the top center of the screen to open the Drop-down Toolbar 2. Main Section – displays the recorded data frames 3. Navigation Toolbar – allows you to manipulate data playback Use the Navigation Toolbar buttons to playback the record data from frame to frame.
 93  Tap Back to exit data playback. Apps Manager This section allows you to manage the firmware applications installed on the MaxiSys  Diagnostics  System.  Selecting  this  section  opens  a  managing screen,  on  which  you  can  check  all  the  available  vehicle  diagnostic applications. Select the vehicle firmware you want to delete by tapping on the car brand icon, the selected item will display a blue tick at the upper right corner. Tap the Delete  button on  the top  bar  to  delete  the  firmware  from  the  system database. Data Logging The Data Logging section allows you to launch Support platform directly to view all records of all sent or unsent (saved) data loggings on the diagnostic system. For more details, please refer to0 Data Logging 0on Page 107.
 94  9 Settings Operations Selecting  Settings  application  opens  a  setup interface,  on which  you can adjust default setting and view information about the MaxiSys system. There are seven options available for the MaxiSys system settings:  Unit  Language  Printing Setting  Notification Center  Auto Update  About  System Settings  Firmware Operations This section describes the operation procedures for the settings. Unit This  option  allows  you to  adjust  the  measurement  unit for  the  diagnostic system.  To adjust the unit setting 1.  Tap the Settings application on the MaxiSys Job Menu. 2.  Tap the Unit option on the left column. 3.  Select the required measurement unit, Metric or English. A tick icon will display to the right of the selected unit. 4.  Tap the Home button on the top left corner to return to the MaxiSys Job Menu. Or select another setting option for the system setup.
 95  Language This option allows you to adjust the display language for the MaxiSys system.  To adjust the language setting 1.  Tap the Settings application on the MaxiSys Job Menu. 2.  Tap the Language option on the left column. 3.  Select the required language. A tick icon will display to the right of the selected language. 4.  Tap the Home button on the top left corner to return to the MaxiSys Job Menu. Or select another setting option for the system setup. Printing Setting This option allows you to print any data or information anywhere and anytime via  Wi-Fi  connection.  For more  information  about printing,  see  0  Printing Operation on page 15.  To setup the printer connection 1.  Tap the Settings application on the MaxiSys Job Menu. 2.  Tap the Printing Setting option on the left column. 3.  Tap  the  Print via  Network item to  activate the  printing  function, which enables the device to send files to the printer through the PC via Wi-Fi connection. 4.  Tap the Home button on the top left corner to return to the MaxiSys Job Menu. Or select another setting option for the system setup. Notification Center This option allows you to turn the Notification Center function on or off. The Notification Center function configures the MaxiSys tablet to receive regular on-line messages  from the server  for system update notifications or other service information via the Internet. It is  highly recommended  to keep this function on all the time, so you won’t miss out any new update for MaxiSys or  event  from  Autel.  Internet  access  is  required  for  receiving  on-line messages.
 96   To enable the Notification Center function 1.  Tap the Settings application on the MaxiSys Job Menu. 2.  Tap the Notification Center option on the left column. 3.  Tap  the  ON/OFF  button  to  enable  or  disable  the  Notifications function. If the function is enabled the button turns blue, or if disabled the button turns gray. 4.  Tap the Home button on the top left corner to return to the MaxiSys Job Menu. Or select another setting option for the system setup. When the Notification Center function is turned on, and new messages are received  by  the  MaxiSys  device,  a  notification  message  displays  on  the MaxiSys Job Menu. Press on the message bar and drag it down, and the received messages are shown in the list, slide the list up or down to view all if the message list covers more than one screen. Tapping  a  specific  message  launches  the  corresponding  application.  For example,  if  you  tap  on  an  Update  notification  message,  the  Update application will be launched. Auto Update The Auto Update allows the tool to automatically update the OS, the MaxiSys system, and the Vehicle. All you need to do is to switch ON by tapping the button on the right side of each and set the desired automatic update time.    To set auto system or vehicle update 1.  Tap the Settings application on the the MaxiSys Job Menu.   2.  Tap  the  Auto  Update  option  on  the  left  column.  The  three  auto update items list on the right.   3.  Switch the ON the button on the right of item that you want to auto update.
 97  4.  Tap on the time to set time, you can use the + and – button or tap on the numbers then the manual input screen will pop up. Tap Done to complete the time setting.   NOTE Internet connection is necessary for auto update, otherwise it would not work even if you have already switch it on. Make sure the tool is connected to the Internet for the time you have set.
 98  About The  About  option  provides  information  of  the  MaxiSys  diagnostic  device regarding the product name, version, hardware, and serial number, etc.  To check the MaxiSys product information in About 1.  Tap the Settings application on the MaxiSys Job Menu. 2.  Tap the About option on the left column. The product information screen displays on the right. 3.  Tap the Home button on the top left corner to return to the MaxiSys Job Menu, or select another setting option for the system setup, after viewing. System Settings This option provides you a direct access to the Android background system setting  interface, on which  you can  adjust  various system settings  for the Android system platform, regarding wireless and networks settings, various device settings such as sound and display, as well as system security settings, and check the associated information about the Android system, etc.    To enable the App Switcher function 1.  Tap the Settings application on the MaxiSys Job Menu. 2.  Tap the System settings option on the left column. 3.  Tap the App Switcher option on the left column. 4.  Mark the checkbox beside “Always show the App Switcher” on the right side of the screen, then the App Switcher icon shows. Short pressing the App Switcher icon opens a control panel:    Tapping a specific app shortcut button enables you to switch directly to the selected application screen.  Long pressing a specific app shortcut button displays the app menu, on which you can select and change the app shortcut.  Pressing  and  dragging  the  App  Switcher  icon  around  allows  you  to change the icon position alongside the edge of the screen.
 99  You may  refer  to  Android  documentation  for  additional  information  about Android system settings. Firmware This option allows you to update the firmware of the scan tool. Connect the scan tablet with the vehicle through DLC or use the mini USB cable for power supply. Follow the on-screen instructions to complete the operation. Internet connection is necessary for this operation.
 100  10 Update Operations The Update application allows you to download the latest released software. The updates can improve the MaxiSys applications’ capabilities, typically by adding new tests, new models, or enhanced applications to the database.     The Display Tablet automatically searches for available updates for all of the MaxiSys software when it is connected to the internet. Any updates that are found can be downloaded and installed on the device. This section describes installing an update to the MaxiSys System. A notification message displays if an update is available when the Notifications Center function is enabled in the Settings application (See 0 Notification Center page 94 for details). Figure 8-0-1 Sample Update Screen – for MaxiCheck MX808 ①    Navigation and Controls  Home Button – returns to the MaxiSys Job Menu  Update All – updates all available updates  Diagnostics Tab – displays all available vehicle diagnostic software  TPMS  Tab  -  displays  all  available  TPMS  service  software  for
 101  vehicles  Search Bar – search specific update item by inputting the file name, for example: a vehicle make ②    Status Bar  Left Side – displays the MaxiSys device model information and serial number  Right  Side  –  displays  an  update  progress  bar  indicating  the completion status ③  Main Section  Left Column – displays vehicle logos and update software version information;  tap the  About  button  displays  a  function list  in  PDF showing more details about the software  Middle  Column  –  displays  a  brief  introduction  about  the  new changes to the software operation or capabilities. Tap  ○i   button to open an information screen to view more details, and tap the dim area around to close the window.  Right Column – according to the operation status of each software item, the button displays differently. a)  Tap Update to update the selected item. b)  Tap Pause to suspend the updating procedure. c)  Tap Continue to go on updating the suspended update.  To update the diagnostic software and TPMS service software 1.  Make sure the Display Tablet is connected to a power source with stable access to the internet. 2.  Tap the Update application button from the MaxiSys Job Menu; or tap the update notification message when received one; or tap the Update icon on Vehicle Menu in Diagnostics application. The Update application screen displays. 3.  Check all available updates:  If you decide to update all the items of diagnostic software, select Diagnostics Tab and then tap the Update All button; if you want to update all items of TPMS service software, select
 102  TPMS Tab and then tap the Update All button.  If you only want to update one or some of the item(s), tap the Update button on the right column of the specific item(s). 4.  Tap the Pause button to suspend the updating process. When you tap Continue to renew the update, the updating process will resume from the break point. 5.  When the updating process is completed, the firmware will be installed automatically. The previous version will be replaced.
 103  11Support Operations This application launches the Support platform which synchronizes Autel’s on-line service base station with the Display Tablet. In order to synchronize the device to your on-line account, you need to register the product through the Internet  when  you use  it for  the  first time.  The  Support  application  is connected to Autel’s service channel and on-line communities which provides the quickest way for problem solutions, allowing you to submit complaints or sent help requests to obtain direct services and supports. Product Registration In order to get access to the Support platform and obtain update and other services  from  Autel,  you  are  required  to  register  the  MaxiSys  Diagnostic Device the first time you use it.  To register the diagnostic device 1.  Visit the website: http://pro.autel.com. 2.  On the Sign In page, input your account ID and other information to log in, if you already have an account. 3.  If you are a new member to Autel and do not have an account yet, click the Create Autel ID button on the left side. 4.  Enter  the  required  information  in  the  input  fields,  read  through Autel’s  Terms  and  Conditions  and tick  on  Agree,  and  then  click Create Autel ID at the bottom to continue. 5.  The online system will automatically send a  confirmation email to the registered email address. Validate your account by clicking the link provided through the mail. A product registration screen opens. 6.  Find out the device’s serial number and password from the About section of the Settings application on the Display Tablet. 7.  Select the product model  of  your device,  enter the product  serial number and password on the Product Registration screen, and click Submit to complete the registration procedure.
 104  Support Screen Layout The Support application interface is navigated by 4 simple buttons on the top navigation bar, operation of each is described below in turn from left to right:  Home Button – returns to the MaxiSys Job Menu.  Back – returns to the previous screen, each press takes you back one step.  Forward – each press moves forward one screen until you’ve reached the last screen visited.  Refresh – reload and update the screen. Figure 10-0-1 Sample Support Application Screen The main section  of the Support screen is divided  into  two sections.  The narrow column on the left is the main menu; selecting one subject from the main menu displays the corresponding functional interface on the right. My Account The My Account screen displays the comprehensive information of the user and the product, which is synchronized with the on-line registered account, including User Info, Device Info, Update Info and Service Info.
 105  Personal Info The  User  Info  and  Device Info  are  both included  under the  Personal Info section.  User Info - displays detailed information of your registered on-line Autel account,  such  as  your  Autel  ID,  Name,  Address  and  other  contact information, etc.  Device Info – displays the registered product information, including the Serial Number, Registration Date, Expire Date, and Warranty Period. Update Info The  Update  Info  section  displays  a  detailed  record  list  of  the  product’s software update history, including the product serial number, software version or name, and the update time. Service Info The Service Info section displays a detailed record list of the device’s service history information. Every time the device has been sent back to Autel for repair, the device’s serial number and the detailed repair information, such as the fault type, changed components, or system reinstallation, etc., will be recorded and updated to the associated online product account, which will be synchronized to the Service Info section. User Complaint The User Complaint screen allows you to establish a new complaint case, as well as to view historical complaint records. Screen Layout
 106  Figure 10-0-2 Sample Complaint Screen The User Complaint screen consists of two parts. 1.  Option Bar  Period  Filter –  displays  only  the  complaint  records  within  the defined period on the list  Status  Filter –  displays  the  corresponding  complaint  records according to the selected case status  New Complaint Button – starts a new complaint case. 2.  Complaint List The complaint list normally displays all the complaint records of all time and all status by default. The summary information for each complaint item includes the Subject Name, Ticket ID, User’s Account ID, Date, and the Case Status. There are four kinds of the case status:  Open –  indicates  the  complaint  case  has  been  started  but  not processed yet  Suspended – indicates the complaint case is being processed  Waiting  Customer  Reply –  indicates  the  complaint  has  been replied  by the  service personnel, and requires feedback from the customer
 107   Closed – indicates the complaint case has been processed, solved, and ended  To view the detailed complaint session, tap the  ○>   button on the right side of the case item.  To establish a new complaint session 1.  Register the product online. 2.  Tap the Support application on the  MaxiSys Job Menu.  The device information is automatically synchronized with the online account. 3.  Tap Complaint on the Main Menu. 4.  Tap  the  New  Complaint  button  at  the  upper  right  corner.  A selection menu with a category of service channels displays. 5.  Select your target service channel and click Next to continue. A standard complaint form displays, on which you are allowed to enter  detailed  information,  such  as  personal  information, vehicle information, and device information, you can also attach image or PDF files with the form. 6.  Enter in each input field the appropriate information, in order to settle the complaint more efficiently, it is recommended to fill out the complaint form as detailed as possible. 7.  Select  the  required  processing  time  on  the  last  section according to the urgency of the case. 8.  Tap Submit to send the completed form to Autel’s online service center, or tap Reset to refill it. The submitted complaints will be carefully read and handled by the service personnel, and the respond  speed  may  depend  on  the  processing  time  you’ve required.  To make a reply in a complaint session 1.  Register the product online. 2.  Tap the Support application on the  MaxiSys Job Menu.  The device information is automatically synchronized with the online account. 3.  Tap Complaint on the Main Menu. 4.  Select  an  existing  complaint  case  item  on  the  record list  by
 108  tapping the  ○>   button on its right side. The screen displays the complaint session details. 5.  Tap the Post Reply button on the upper right side after viewing, to make a reply. An edit screen displays. 6.  Input the content in the input field, and if necessary, upload an attaching file. 7.  Tap Submit to post the reply. 8.  Tap the States selection drop-down menu to reset a case state. 9.  Tap the Update button to commit the newest update. Data Logging The Data Logging section keeps records of all sent or unsent (saved) data loggings  on  the  diagnostic  system.  The  support  personnel  receive  and process the submitted reports through the Support platform, and send back problem solutions within 48 hours to the corresponding Data Logging session, on which you are also allowed to have a direct conversation with the support personnel. Figure 10-0-3 Sample Data Logging Screen  To make a reply in a Data Logging session 1.  Tap on the Sent tag to view a list of submitted data loggings. 2.  Select a specific  item  to view the latest update  of the processing progress.
 109  3.  Tap on the input field at the bottom of the screen, and enter the texts. Or tap the Audio button to record a voice message, or camera button to take a picture. 4.  Tap Send to deliver your message to the technical center. Communities The  Communities  section  launches  and  synchronizes  with  the  Technical Forums on Autel’s official website www.autel.com, where you are allowed to discuss technical topics or share information with, as well as ask for technical advices or  offer  technical supports  to  all  other  members  in  Autel’s online support communities. Figure 10-0-4 Sample Communities Home Screen  To start a discussion 1.  Tap Start a discussion on the Communities Home screen. A list of the major forums is displayed. 2.  Select a desired group according  to the subject you are about to discuss. For example, if you are going to ask a question about the MaxiSys tablet, tap MaxiSys to start a discussion. 3.  Enter your topic and the discussion content in the appropriate input field. 4.  Select a category or edit tags for the discussed post. This will help other members with similar interest to find your post.
 110  5.  Tap OK to submit the post.  To join and reply to a discussion post 1.  Select  a  forum  group  that  you  are  interested  in,  whether  by  the product or the features, on the Communities Home screen. A list of the latest posts is displayed. 2.  Select a specific category on the Categories menu to better pinpoint the topics you are most interested with. 3.  Tap the  ○>   button on the right side of the topic item to view  the discussion. The posts contents are displayed. 4.  Browse through all the posts by sliding the screen up and down. Tap Go to original post when  reaching the end of the discussion to return to the first post. 5.  Tap Reply to reply a specific post, or tap Reply to original post to join and continue the whole discussion. 6.  Enter your comment in the input field, and tap OK to submit your post. User Profile The  User  Profile  section  allows  you  to  set  personal  Avatar,  check  your member  status and  other information, as well  as to  review  your  personal posts in the communities. Tap the Avatar image on the Communities screen to open the User Profile.
 111  Figure 0-5 Sample User Profile Screen  Profile – displays the user’s personal information and member status. The Related links allow you to check the Top Users (ranked according to their points and levels) in the communities, as well as to find out other online users.  Avatar – allows you to select an image to set as your personal Avatar to be displayed in the communities.  Stuff – displays all the discussions you’ve posted at various forums in a list. Training Channels The Training section provides quick links to Autel’s online video accounts. Select a video channel by the language to see all the available online tutorial videos  from  Autel  for  various  technical  supports,  such  as  product  usage techniques and vehicle diagnostics practice, etc., may be available for your interests. FAQ Database The FAQ section provides you comprehensive and abundant references for all kinds of questions frequently asked and answered about the use of Autel’s online member account, and shopping and payment procedures.  Account  –  displays  questions  and  answers  about  the  use  of  Autel’s
 112  online user account.  Shopping & Payment – displays questions and answers about online product purchase and payment methods or procedures.
 113  12 Training Operations The  Training  application  provides  and  allows  you  to  play  various  tutorial videos stored on the device. The stored training materials mainly consists of product usage tutorials and vehicle diagnostic training videos, all produced by top-notch technicians and product experts. The application also allows you to download or watch more associated videos online, by providing quick links to Autel’s online video database. Figure 0-1 Sample Training Application Screen 1.  Navigation Buttons – allows you to navigate the application interface.  Home Button – returns to the MaxiSys Job Menu  More  Video  Button–  displays  all  available  video  files  with  stable network connection   2.  Main Section – displays the available video files for watching  To play a video 1.  Tap the Training application on the MaxiSys Job Menu. The Training application screen displays.
 114  2.  Select a video file from the main section. 3.  Select a Player from the popup window if necessary. Now you can watch the video, it is played in full screen mode.
 115  13 Remote Desk Operations     The  Remote  Desk  application  launches  the  TeamViewer  Quick  Support program, which is a simple, fast and secure remote control interface. You can use the  application to receive ad-hoc remote support from Autel’s support center, colleagues, or friends, by allowing them to control your MaxiSys tablet on their PC via the TeamViewer software. Operations If you think of a TeamViewer connection as a phone call, the TeamViewer ID would  be  the  phone  number  under  which  all  TeamViewer  Clients  can  be reached separately. Computers and mobile devices that run TeamViewer are identified by a globally unique ID. The first time the Remote Desk application is  started,  this  ID  is  generated  automatically  based  on  the  hardware characteristics and will not change later on. Make sure the Display Tablet is connected to the Internet before launching the  Remote  Desk  application,  so  that  the  Display  Tablet  is  accessible  to receive remote support from the third party. Figure 0-1 Sample Remote Desk Screen
 116   To receive remote support from a partner 1.  Power on the Display Tablet. 2.  Tap the Remote Desk application on the MaxiSys Job Menu. The TeamViewer interface displays and the device ID is generated and shown. 3.  Your  partner  must  install the  Remote  Control  software  to  his/her computer  by  downloading  the  TeamViewer  full  version  program online (http://www.teamviewer.com), and then start the software on his/her computer at the same time, in order to provide support and  、、 4.  Provide your ID to the partner, and wait for him/her to send you a remote control request. 5.  A popup displays to ask for your confirmation to allow remote control on your device. 6.  Tap Allow to accept, or tap Deny to reject. Refer to the associated TeamViewer documents for additional information.
 117  14 Quick Link Operations The Quick Link application provides you with convenient access to Autel’s official website and many other well-known sites in automotive service, which offers  you  abundant  information  and  resources,  such  as  technical  help, knowledge base, forums, training, and expertise consultations, etc. Figure 0-1 Sample Quick Link Screen  To open a quick link 1.  Tap the Quick Link application on the MaxiSys Job Menu. The Quick Link application screen displays. 2.  Select a website thumbnail from the main section. The Chrome browser is launched and the selected website is opened. 3.  Now you can start exploring the website!
 118  15 Function Viewer The Function Viewer  allows you to  search the  functions supported by our tools and the version information. There are two ways of searching, either by searching the tool and the vehicle or searching the functions.  To Search by the vehicle 5.  Tap the Function Viewer application on the MaxiSys Job Menu. The Function Viewer application screen displays.   6.  Tap the tool name on the top left to drop down the tool list, tap the one you want to search. 7.  Tap the vehicle brand, model, and year you want to search.   8.  All the functions support by the selected tool for the selected vehicle displays with three column, function, sub function, and version.
 119   Search by the functions 4.  Tap the Function Viewer application on the MaxiSys Job Menu. The Function Viewer application screen displays.   5.  Tap the tool name on the top left to drop down the tool list, tap the one you want to search. 6.  Type  in  the  function  you  want  to  search  to  the  top  right  search column.  All  the  vehicles  with  this  function  will  be  listed  with  8 columns, the  Brand, Model, Year, System, Sub  system, Function, Sub function, and Version.   NOTE Fuzzy search is supported, type in part of the function you want to search can also find you all the related.
 120  16 Maintenance and Service Maintenance Instructions The following shows how to maintain your devices, together with precautions to take.  Use a soft cloth and alcohol or a mild window cleaner to clean the touch screen of the tablet.  Do not use any abrasive cleansers, detergent, or automotive chemicals to the tablet.  Maintain  the  devices  in  dry  conditions  and  keep  them  within  normal operating temperatures.  Dry your hands before using the tablet. The touch screen of the tablet may not work if the touch screen is moist, or if you tap the touch screen with wet hands.  Do not store the devices in humid, dusty or dirty areas.  Check the housing, wiring, and connectors for dirt and damage before and after each use.  At  the  end  of  each  work  day,  wipe  the  device  housing,  wiring,  and connectors clean with a damp cloth.  Do not attempt to disassemble your tablet or the VCI unit.  Do not drop or cause severe impact to the devices.  Use only authorized battery chargers and accessories. Any malfunction or  damage  caused  by  the  use  of  unauthorized  battery  charger  and accessories will void the limited product warranty.  Ensure that the battery charger does not come in contact with conductive objects.  Do not use  the  tablet beside microwave  ovens,  cordless phones  and some medical or scientific instruments to prevent signal interference.
 121  Troubleshooting Checklist A.  When the Display Tablet does not work properly:  Make sure the tablet has been registered online.  Make sure the system software and diagnostic application software are properly updated.  Make sure the tablet is connected to the Internet.  Check all cables, connections, and indicators to see if the signal is being received. B.  When battery life is shorter than usual:  This may happen when you are in an area with low signal strength. Turn off your device if is not in use. C.  When you cannot turn on the tablet:  Make sure the tablet is connected to a power source or the battery is charged. D.  When you are unable to charge the tablet:  Your charger maybe out of order. Contact your nearest dealer.  You  may  be  attempting  to  use  the  device  in  an  overly  hot/cold temperature. Try changing the charging environment.  Your device may have not been connected to the charger properly. Check the connector. NOTE If your problems persist, please contact Autel’s technical support personnel or your local selling agent. About Battery Usage Your tablet is powered by a built-in Lithium-ion Polymer battery. This means that, unlike other forms of battery technology, you can recharge your battery while some charge remains without reducing your tablet’s autonomy due to the “battery memory effect” inherent in those technologies.
 122  DANGER The built-in Lithium-ion Polymer battery is factory replaceable only; incorrect replacement or tampering with the battery pack may cause an explosion. Do not use a damaged battery charger.  Do not disassemble or open crush, bend or deform, puncture or shred.  Do not modify or remanufacture, attempt to insert foreign objects into the battery, expose to fire, explosion or other hazard.  Make sure to use the charger and USB cables only that come together in the package. If you use the other charger and USB cables, you might incur malfunction or failure of the device.  Only use the charging device that has been qualified with device per the standard. Use of an unqualified battery or charger may present a risk of fire, explosion, leakage, or other hazard.  Avoid dropping the tablet. If the tablet is dropped, especially on a hard surface, and the user suspects damage, take it to a service center for inspection.  The closer you are to your network’s base station, the longer your tablet usage time because less battery power is consumed for the connection.  The battery recharging time varies depending on the remaining battery capacity.  Battery life inevitably shortens over time.  Since over charging may shorten battery life, remove the tablet from its charger once it is fully charged. Unplug the charger, once charging is complete.  Leaving the tablet in hot or cold places, especially inside a car in summer or winter, may reduce the capacity and life of the battery. Always keep the battery within normal temperatures. Service Procedures This section introduces information for technical support, repair service, and application for replacement or optional parts.
 123  Technical Support If you have any question or problem on the operation of the product, please:  Call  1-855-288-3587/1-855-AUTELUS  (North  America),  or  0086-755-86147779 (China).  Contact the local distributer or agent.  Visit our website http://pro.autel.com or www.autel.com. Repair Service If it becomes necessary to return your device for repair, please download the repair service form from www.autel.com, and fill in the form. The following information must be included:  Contact name  Return address  Telephone number  Product name  Complete description of the problem  Proof-of-purchase for warranty repairs  Preferred method of payment for non-warranty repairs NOTE For non-warranty repairs, payment can be made with Visa, Master Card, or with approved credit terms. Send the device to your local agent, or to the below address: 8th Floor, Building B1, Zhiyuan,   Xueyuan Road, Xili, Nanshan,   Shenzhen, 518055, China Other Services You can purchase the optional accessories directly from Autel’s authorized tool suppliers, and/or your local distributor or agent.
 124  Your purchase order should include the following information:  Contact information  Product or part name  Item description  Purchase quantity
 125  16 Compliance Information FCC Compliance                     FCC ID: WQ8-1610MX808 This device complies with Part 15 of the FCC rules and Industry Canada’s licence-exempt RSSs. Operation is subject to the following two conditions:   1. This device may not cause harmful interference. 2. This  device  must  accept  any  interference  received,  including interference that may cause undesired operation. Cet appareil est conforme aux CNR exempts de licence  d’Industrie Canada.  Son  fonctionnement  est  soumis  aux  deux  conditions suivantes: 1. Ce dispositif ne peut causer des interferences; et 2. Ce  dispositif  doit  accepter  toute  interférence,  y  compris  les interférences qui peuvent causer un mauvais  fonctionnement de l’appareil. WARNING Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. NOTE This equipment has  been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.   This equipment has  been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency  energy  and,  if  not  installed  and  used  in  accordance  with  the instructions,  may  cause  harmful  interference  to  radio  communications.
 126  However, there is no guarantee that interference will not occur in a particular installation.  If  this  equipment  does  cause  harmful interference  to  radio  or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: -- Reorient or relocate the receiving antenna. -- Increase the separation between the equipment and receiver. -- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. -- Consult the dealer or an experienced radio/TV technician for help. Changes or  modifications  not  expressly  approved  by  the  party responsible for compliance could void the  user’s authority to operate the equipment. RF WARNING STATEMENT The device has been evaluated to meet general RF exposure requirement. The device can be used in portable exposure condition without restriction. The  term  “IC”  before  the  radio  certification  number  only  signifies  that  IC technical specifications were met. RoHS COMPLIANCE This device is declared to be in compliance with the European RoHS Directive 2011/65/EU. CE COMPLIANCE This  product  is  declared  to  conform  to  the  essential  requirements  of  the following Directives and carries the CE mark accordingly: EMC Directive 2014/30/EU R&TTE Directive 1999/5/EC                                   Low Voltage Directive 2014/35/EU
 127  17 Warranty 12-Month Limited Warranty Autel  Intelligent  Technology  Corp.,  Ltd.  (the  Company)  warrants  to  the original retail purchaser of this MaxiSys Diagnostic Device, that should this product or any part thereof during normal consumer usage and conditions, be proven defective in material or workmanship that results in product failure within twelve (12) months period from the date of delivery, such defect(s) will be repaired, or replaced (with new or rebuilt parts) with Proof of Purchase, at the Company’s option, without charge for parts or labor directly related to the defect(s). The Company shall not be liable for any incidental or consequential damages arising from the use, misuse, or mounting of the device. Some states do not allow limitation on how long an implied warranty lasts, so the above limitations may not apply to you. This warranty does not apply to: a)  Products subjected to abnormal use or conditions, accident, mishandling, neglect, unauthorized alteration, misuse, improper installation or repair or improper storage; b)  Products whose mechanical serial number or electronic serial number has been removed, altered or defaced; c)  Damage  from  exposure  to  excessive  temperatures  or  extreme environmental conditions; d)  Damage resulting from connection to, or use of any accessory or other product not approved or authorized by the Company; e)  Defects in appearance, cosmetic, decorative or structural items such as framing and non operative parts. f)  Products damaged from external causes such as fire, dirt, sand, battery leakage, blown fuse, theft or improper usage of any electrical source.
 128  IMPORTANT All contents of the product may be deleted during the process of repair. You should  create  a  back-up  copy  of  any  contents  of  your  product  before delivering the product for warranty service.

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