Autel Intelligent Tech 1610MX808 Professional scan tool User Manual
Autel Intelligent Tech. Corp., Ltd. Professional scan tool
User manual
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Trademarks
Autel®, MaxiSys®, MaxiDAS®, MaxiScan®, MaxiTPMS®, MaxiRecorder®, and
MaxiCheck® are trademarks of Autel Intelligent Technology Corp., Ltd.,
registered in China, the United States and other countries. All other marks
are trademarks or registered trademarks of their respective holders.
Copyright Information
No part of this manual may be reproduced, stored in a retrieval system or
transmitted, in any form or by any means, electronic, mechanical,
photocopying, recording, or otherwise without the prior written permission of
Autel.
Disclaimer of Warranties and Limitation of Liabilities
All information, specifications and illustrations in this manual are based on
the latest information available at the time of printing.
Autel reserves the right to make changes at any time without notice. While
information of this manual has been carefully checked for accuracy, no
guarantee is given to the completeness and correctness of the contents,
including but not limited to the product specifications, functions, and
illustrations.
Autel will not be liable for any direct damages or for any special, incidental,
or indirect damages or for any economic consequential damages (including
the loss of profits).
IMPORTANT
Before operating or maintaining this unit, please read this manual carefully,
paying extra attention to the safety warnings and precautions.
For Services and Support
pro.autel.com
www.autel.com
1-855-288-3587/1-855-AUTELUS (North America)
0086-755-86147779 (China)
Support@autel.com
For technical assistance in all other markets, please contact your local selling
agent.
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Safety Information
For your own safety and the safety of others, and to prevent damage to the
device and vehicles upon which it is used, it is important that the safety
instructions presented throughout this manual be read and understood by all
persons operating or coming into contact with the device.
There are various procedures, techniques, tools, and parts for servicing
vehicles, as well as in the skill of the person doing the work. Because of the
vast number of test applications and variations in the products that can be
tested with this equipment, we cannot possibly anticipate or provide advice
or safety messages to cover every circumstance. It is the automotive
technician’s responsibility to be knowledgeable of the system being tested. It
is crucial to use proper service methods and test procedures. It is essential
to perform tests in an appropriate and acceptable manner that does not
endanger your safety, the safety of others in the work area, the device being
used, or the vehicle being tested.
Before using the device, always refer to and follow the safety messages and
applicable test procedures provided by the manufacturer of the vehicle or
equipment being tested. Use the device only as described in this manual.
Read, understand, and follow all safety messages and instructions in this
manual.
Safety Messages
Safety messages are provided to help prevent personal injury and equipment
damage. All safety messages are introduced by a signal word indicating the
hazard level.
DANGER
Indicates an imminently hazardous situation which, if not avoided, will result
in death or serious injury to the operator or to bystanders.
WARNING
Indicates a potentially hazardous situation which, if not avoided, could result
in death or serious injury to the operator or to bystanders.
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Safety Instructions
The safety messages herein cover situations Autel is aware of. Autel cannot
know, evaluate or advise you as to all of the possible hazards. You must be
certain that any condition or service procedure encountered does not
jeopardize your personal safety.
DANGER
When an engine is operating, keep the service area WELL VENTILATED or
attach a building exhaust removal system to the engine exhaust system.
Engines produce carbon monoxide, an odorless, poisonous gas that causes
slower reaction time and can lead to serious personal injury or loss of life.
Do Not Turn the Volume Up Too Loud When Using Headphones
Listening at high volumes that over-stimulate the ear for long periods of time
may result in loss of hearing.
SAFETY WARNINGS
Always perform automotive testing in a safe environment.
Wear safety eye protection that meets ANSI standards.
Keep clothing, hair, hands, tools, test equipment, etc. away from all
moving or hot engine parts.
Operate the vehicle in a well ventilated work area, for exhaust gases are
poisonous.
Put the transmission in PARK (for automatic transmission) or NEUTRAL
(for manual transmission) and make sure the parking brake is engaged.
Put blocks in front of the drive wheels and never leave the vehicle
unattended while testing.
Be extra cautious when working around the ignition coil, distributor cap,
ignition wires and spark plugs. These components create hazardous
voltages when the engine is running.
Keep a fire extinguisher suitable for gasoline, chemical, and electrical
fires nearby.
Do not connect or disconnect any test equipment while the ignition is on
or the engine is running.
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Keep the test equipment dry, clean, free from oil, water or grease. Use a
mild detergent on a clean cloth to clean the outside of the equipment as
necessary.
Do not drive the vehicle and operate the test equipment at the same time.
Any distraction may cause an accident.
Refer to the service manual for the vehicle being serviced and adhere to
all diagnostic procedures and precautions. Failure to do so may result in
personal injury or damage to the test equipment.
To avoid damaging the test equipment or generating false data, make
sure the vehicle battery is fully charged and the connection to the vehicle
DLC is clean and secure.
Do not place the test equipment on the distributor of the vehicle. Strong
electro-magnetic interference can damage the equipment.
1
1 Using this Manual
This manual contains device usage instructions.
Some illustrations shown in this manual may contain modules and optional
equipment that are not included in your system. Contact your sales
representative for availability of other modules and optional tools or
accessories.
Conventions
The following conventions are used.
Bold Text
Bold text is used to highlight selectable items such as buttons and menu
options.
Example:
Tap OK.
Notes and Important Messages
Notes
A NOTE provides helpful information such as additional explanations, tips,
and comments.
Example:
NOTE
New batteries reach full capacity after approximately 3 to 5 charging and
discharging cycles.
2
Important
IMPORTANT indicates a situation which, if not avoided, may result in damage
to the test equipment or vehicle.
Example:
IMPORTANT
Keep the cable away from heat, oil, sharp edges and moving parts. Replace
damaged cables immediately.
Hyperlink
Hyperlinks, or links, that take you to other related articles, procedures, and
illustrations are available in electronic documents. Blue italic text indicates a
selectable hyperlink.
Illustrations
Illustrations used in this manual are samples, the actual testing screen may
vary for each vehicle being tested. Observe the menu titles and on-screen
instructions to make correct option selection.
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2 General Introduction
When it comes to ultra-portability, MaxiCheck MX808 is your perfect
companion. Installed with fast quad-core processor, MX808 offer maximum
convenience and swift diagnosis. The intuitive user interface makes using the
device effortless through a 7-inch LCD touchscreen that displays at 1024 x
600 quality. Together with the ability to quickly read and clear O.E.M.
enhanced codes for all available modules of the majority of the makes and
models on the market, MX808 provides you with superior special functions
for 7 systems, including Oil Reset, EPB (Electronic Parking Brake), SAS
(Steering Angle Sensor), BMS (Battery Management System), DPF (Diesel
Particulate Filter), IMMO, and TPMS (Tire Pressure Monitoring System).
This manual describes the construction and operation of the devices and how
it works to deliver diagnostic solutions.
MaxiSys System Display Tablet
Functional Description
Figure 2-0-1 MaxiCheck MX808 Display Tablet Front View
1. 7.0” LCD capacitive touchscreen
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2. Ambient Light Sensor – detects ambient brightness.
3. Power LED – indicates battery level & charging or system status.
4. Vehicle Communication LED – flashes green when the Display Tablet is
communicating/linking with the vehicle’s system.
The power LED displays different colors in response to the following
scenarios:
A. Green
Illuminates green when the Display Tablet is charging and the
battery level is above 90%.
Illuminates green when the Display Tablet is powered on and the
battery level is above 15%.
B. Yellow
Illuminates yellow when the Display Tablet is charging and the
battery level is below 90%.
C. Red
Illuminates red when the Display Tablet is powered on and the
battery level is below 15%.
Figure 2-0-2 MaxiCheck MX808 Display Tablet Back View
5. Collapsible Stand – extends from the back to allow hands-free viewing
of the Display Tablet.
6. Heat Sink
5
7. Built-in Battery
Figure 2-0-3 MaxiCheck MX808 Display Tablet Top View
8. Mini USB OTG Port
9. Micro SD Card Slot - holds the micro SD card.
10. DB15-Pin Port – connects the vehicle DLC cable.
11. USB Port
12. Lock/Power Button – turns the device on & off with long press, or locks
the screen with short press.
Power Sources
The Display Tablet can receive power from any of the following sources:
Internal Battery Pack
Vehicle Power
Mini USB Power Supply
Internal Battery Pack
The Display Tablet can be powered with the internal rechargeable battery,
which if fully charged can provide sufficient power for about 4.5 hours of
continuous operation.
Vehicle Power
The Display Tablet can be powered from the cigarette lighter or other suitable
power port on the test vehicle through a direct cable connection. The vehicle
power cable connects to the DC power supply port on the top side of the
display unit.
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Mini USB Power Supply
The Display Tablet can be powered from a wall socket using the Mini USB
power adapter. The AC/DC power supply also charges the internal battery
pack.
Technical Specifications
Table 2-1 Specifications
Item
Description
Recommended Use
Indoor
Operating System
AndroidTM 4.4.4
Processor
RockChip RK3188 Cortex-A9 processor (1.5
GHz)
Memory
1GB RAM DDR3 & 16GB ROM
Display
7-inch LCD capacitive touchscreen with
1024x600 resolution
Connectivity
Mini USB 2.0
USB 2.0
Wi-Fi
HDMI Type A
SD card (supports up to 32GB)
Sensors
Light sensor for brightness auto changing
Audio Input/Output
Input: NA
Output: buzzer
Power and Battery
3.7 V/3200 mAh lithium-polymer battery
Charges via 5 VDC power supply
Tested Battery Life
Around 4.5 hours of continuous use
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Battery Charging Input
5 V/1.5 A
Input Voltage
12 V (9-35 V)
Power Consumption
500 mA (LCD on with default brightness, Wi-Fi
on) @3.7 V
Operating Temp.
-10 to 60°C(14 to 140°F)
Storage Temp.
-20 to 70°C (-4 to 158°F)
Operating Humidity
5% - 95% non-condensing
Housing
Strong plastic housing with protective rubber
boot
Dimensions (W x H x D)
237.8 mm (9.4”) x 148.6 mm (5.9”) x 35.5 mm
(1.4”)
Net Weight
788 g (2.42 lb.)
Supported Automotive
Protocols
ISO9142-2, ISO14230-2,ISO15765, K/L-Line,
Flashing Code, SAE-J1850 VPW, SAE-J1850
PWM, ISO11898(Highspeed, Middlespeed,
Lowspeed and Singlewire CAN,fault-tolerant
CAN), SAE J2610,GM UART,UART Echo Byte
Protocol, Honda Diag-H Protocol, TP2.0, TP1.6
Accessory Kit
Main Cable
The Display Tablet can be powered through the Main Cable when
connected to an OBD II/EOBD compliant vehicle. The Main Cable
connects the Display Tablet to the vehicle’s data link connector (DLC).
8
OBD I Adapters
The OBD I adapters are for Non-OBD II vehicles. The adapter used
depends on the type of vehicle being tested. The most common adapters
are shown below. (Benz-14 is for European unit only and Chrysler-16 is
for American unit only.)
Benz-14
Chrysler-16
BMW-20
Kia-20
Nissan-14
GM/Daewoo-12
Honda-3
VW/Audi-2+2
Mitsubishi/
Hyundai -12+16
Benz-38
PSA-2
Fiat-3
Figure 2-0-4 Main Cable – 1.7 m in length
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Other Accessories
Mini USB Cable
Connects the Display Tablet to the PC or the VCI unit.
AC/DC External Power Adapter
Connects the Display Tablet to the external DC power
port for power supply.
Cigarette Lighter
Provides power to the Display Tablet through
connection to the vehicle’s cigarette lighter receptacle.
Lighter Fuse
A safety device for the cigarette lighter.
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3 Getting Started
Make sure the Display Tablet has sufficient power or is connected to the
DC power supply (see 0 Power Sources on page 6).
NOTE
The images and illustrations depicted in this manual may differ from the actual
ones.
Powering Up
Long press the Lock/Power button on the top right of the Display Tablet to
switch the unit on. The power LED light will illuminate green. The system
boots up, and shows the lock screen. Sliding the Lock icon to unlock and
enter the MaxiCheck Job Menu (Figure 3-1):
Figure 3-1 Sample MaxiCheck MX808 Job Menu
1. Application Buttons
2. Locator and Navigation Buttons
3. Status Icons
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NOTE
The screen is locked by default when you turn on the display tablet. It is
recommended to lock the screen to protect the information in the system and
reduce the power consumption.
Almost all operations on the Display Tablet are controlled through the
touchscreen. The touchscreen navigation is menu driven, which allows you
to quickly locate the test procedure, or data that you need, through a series
of choices and questions. Detailed descriptions of the menu structures are
found in the chapters for the various applications.
Application Buttons
The Application buttons configure the MaxiSys for the type of operation or
activity to be performed. The table below gives brief descriptions of the
available applications.
Tap on the screen to select an application from the Job Menu.
Table 3-1 Applications
Button
Name
Description
Diagnostics
Configures the unit to operate as a diagnostic
tool. See
4 Diagnostics
Operations on page 17.
Service
Consists of special functions for six systems: Oil
Reset, EPB, BMS, DPF, SAS, TPMS, and
IMMO.
Shop
Manager
Allows you to edit and save workshop
information and customer data, as well as
reviewing test vehicle history records. See 7
Shop Manager Operations on
page 79.
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Button
Name
Description
Data
Manager
Opens the organization system for saved data
files. See 错误!表格结果无效。 on page 88.
Settings
Allows you to set the MaxiSys system settings,
and to view the general information about the
Display Tablet. See 9 Settings Operations on
page 93.
Update
Checks for the latest update available for the
MaxiSys system, and performs updating
procedures. See 10 Update Operations on
page 99.
Support
Launches the Support platform which
synchronizes Autel’s on-line service base
station with the MaxiSys tablet. See 11Support
Operations on page 102.
Training
Allows you to store and play technical tutorial
and training videos about the device usage or
vehicle diagnostic techniques. See 12 Training
Operations on page 112.
Remote
Desk
Configures your unit to receive remote support
using the TeamViewer application program.
See 13 Remote Desk Operations on page 114.
MaxiFix
Launches the MaxiFix platform which provides
the most compatible and abundant repair
techniques and diagnostics database. See 错
误!表格结果无效。 on page 69.
Quick Link
Provides associated website bookmarks to
allow quick access to product update, service,
support and other information. See 14 Quick
Link Operations on page 116.
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Button
Name
Description
Function
Viewer
Configures the unit to operate as an automotive
oscilloscope to perform electrical and electronic
circuit tests and monitor signal activitie
s. See
15 Function Viewer
The Function Viewer allows you to search
the functions supported by our tools and the
version information. There are two ways of
searching, either by searching the tool and
the vehicle or searching the functions.
To Search by the vehicle
1. Tap the Function Viewer
application on the MaxiSys Job
Menu. The Function Viewer
application screen displays.
2. Tap the tool name on the top left to
drop down the tool list, tap the one
you want to search.
3. Tap the vehicle brand, model, and
year you want to search.
4. All the functions support by the
selected tool for the selected
vehicle displays with three column,
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Button
Name
Description
function, sub function, and version.
Search by the functions
1. Tap the Function Viewer
application on the MaxiSys Job
Menu. The Function Viewer
application screen displays.
2. Tap the tool name on the top left to
drop down the tool list, tap the one
you want to search.
3. Type in the function you want to
search to the top right search
column. All the vehicles with this
function will be listed with 8
columns, the Brand, Model, Year,
System, Sub system, Function,
Sub function, and Version.
NOTE
Fuzzy search is supported, type in part of
the function you want to search can also find
you all the related.
on page
116.
Locator and Navigation Buttons
Operations of the Navigation buttons at the bottom of the screen are
described in the table below:
Table 3-2 Locator and Navigation Buttons
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Butto
n
Name
Description
Locator
Indicates the location of the screen. Swipe the
screen left or right to view the previous or next
screen.
Back
Returns to the previous screen.
Android
Home
Returns to Android System’s Home screen.
Recent
Apps
Displays a list of applications that are currently
working. To open an app, touch it. To remove an
app, swipe it to the top or bottom.
Chrome
Launches the Android built-in browser.
MaxiSys
Home
Returns to MaxiSys Job Menu.
MaxiSys
Shortcut
Returns to the MaxiSys operation interface from
other Android applications.
Service
Shortcut
Returns to the Service operation interface from
other Android applications.
System Status Icons
As the Display Tablet is working with the Android operating system, you may
refer to Android documents for more information.
By tapping on the bottom right corner, a Shortcuts Panel will be displayed, on
which you are allowed to set various system settings of the tablet. Operations
of each button on the panel are described in the table below:
NOTE
The shortcuts buttons will be highlighted when enabled, and dimmed when
disabled.
Table 3-3 Shortcuts Panel Buttons
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Button
Name
Description
Wi-Fi
Enables/disables Wi-Fi when pressed.
Battery
Indicates battery level and charging
status of the scan tablet.
Powering Down
All vehicle communications must be terminated before shutting down the
Display Tablet. A warning message displays if you attempt to shut down the
Display Tablet when it is communicating with the vehicle. Forcing a shut-
down while communicating may lead to ECM problems on some vehicles.
Please exit the Diagnostics application before powering down.
To power down the display tablet
1. Press and hold the Lock/Power Button.
2. Tap Power off option.
3. Tap OK, the tablet will turn off in a few seconds.
Reboot System
In case of system crash, press and hold the Lock/Power button for 8 seconds
to reboot the system.
Installing Computer Software
The MaxiCheck MX808 Diagnostic Platform allows you to print the
information needed for your convenience. To realize the printing function, you
need to install the printer driver program.
To install the printer driver program
1. Insert the included CD into the CD-ROM of the computer and open
the CD folder.
2. Double click on Autel Run.exe item.
3. Click the MaxiSys Printer icon in the MaxiSys PC Suite screen.
4. Select the installation language and the printer driver installation
wizard will load momentarily.
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5. Follow the wizard instructions on the screen and click Next to
continue.
6. Click on Install and the printer driver program will be installed onto
the computer.
7. Click on Finish to complete the whole installation procedure.
NOTE
The MaxiSys Printer runs automatically after the installation.
Printing Operation
This section describes how to receive file from the Display Tablet and
perform printing through the computer:
To perform printing through the computer
1. Install the printer driver to the computer.
2. Before printing make sure the Display Tablet is connected to the
computer network, either via WiFi or LAN. See 0 Printing Setting on
page 94 for more information.
3. Run the MaxiSys Printer program on the computer to open up the
printer interface.
4. Click Test Print to make sure the printer is working successfully.
5. Tap the Print button on the toolbar. A temporary document will be
created and sent to the computer for printing.
6. The MaxiSys Printer will print the received document automatically
when the Auto Print option is selected.
7. If you need to print the document later, click Open PDF file and
select the document, and double click the Print button on the
MaxiSys Printer interface to start the printing.
NOTE
Make sure the computer installed with the Printing Driver program is
connected to a printer.
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4 Diagnostics Operations
By establishing a data link to the electronic control systems of the vehicle
being serviced directly, the Diagnostics application allows you to retrieve
diagnostic information, view live data parameters, and perform active tests.
The Diagnostics application can access the electronic control module (ECM)
for various vehicle control systems, such as engine, transmission, antilock
brake system (ABS), airbag system (SRS) and more.
Establishing Vehicle Communication
The Diagnostics operations require connecting the MaxiCheck MX808
diagnostic platform to the test vehicle using the main cable.
Vehicle Connection
The method used to connect the Display Tablet to a vehicle’s DLC depends
on the vehicle’s configuration as follows:
A vehicle equipped with an On-board Diagnostics Two (OBD II)
management system supplies both communication and 12-volt power
through a standardized J-1962 DLC.
A vehicle not equipped with an OBD II management system supplies
communication through a DLC connection, and in some cases supplies
12-volt power through the cigarette lighter receptacle or a connection to
the vehicle battery.
OBD II Vehicle Connection
This type of connection only requires the main cable without any additional
adapter.
To connect to an OBD II vehicle
1. Connect the main cable’s female adapter to the Vehicle Data
Connector on the Display Tablet, and tighten the captive screws.
19
2. Connect the cable’s 16-pin male adapter to the vehicle’s DLC, which
is generally located under the vehicle dash.
NOTE
The vehicle’s DLC is not always located under the dash; refer to the user
manual of the test vehicle for additional connection information.
Non-OBD II Vehicle Connection
This type of connection requires both the main cable and a required OBD I
adapter for the specific vehicle being serviced.
To connect to a Non-OBD II Vehicle
1. Connect the main cable’s female adapter to the Vehicle Data
Connector on the Display Tablet and tighten the captive screws.
2. Locate the required OBD I adapter and connect its 16-pin jack to the
main cable’s male adapter.
3. Connect the attached OBD I adapter to the vehicle’s DLC.
NOTE
Some adapters may have more than one adapter or may have test leads
instead of an adapter. Whatever the case, make the proper connection to the
vehicle’s DLC as required.
Getting Started
Prior to first use of the Diagnostics application, the Display Tablet must be
properly connected to the vehicle’s DLC.
Vehicle Menu Layout
When the Display Tablet device is properly connected to the vehicle, the
platform is ready to start vehicle diagnosis. Tap on the Diagnostics
application button on the MaxiCheck MX808 Job Menu, the screen then
opens the Vehicle Menu.
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Figure 0-1 Sample Vehicle Menu Screen
1. Top Toolbar Buttons
2. Manufacturer Buttons
Top toolbar Buttons
The operations of the Toolbar buttons at the top of the screen are listed and
described in the table below:
Table 0-1 Top Toolbar Buttons
Button
Name
Description
Home
Returns to the MaxiSys Job Menu.
VIN
Scan
Touching this button opens a dropdown list; tap
Auto Detect for auto VIN detection; tap Manual
Input to enter VIN manually.
All
Displays all the vehicle makes in the vehicle menu.
History
Displays the stored test vehicle history records. This
option provides you direct access to the previously
tested vehicle recorded during previous test
sessions. See 0 Vehicle History on page 80.
USA
Displays the USA vehicle menu.
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Europe
Displays the European vehicle menu.
Asia
Displays the Asian vehicle menu.
Search
Touching this button opens the virtual keyboard,
allowing you to manually enter the specific vehicle
make required.
Cancel
Touching this button exits the search screen, or
cancels an operation.
Manufacturer Buttons
The Manufacturer buttons display the various vehicle logos and the brand
names. Select the required manufacturer button after establishing the
communication with the test vehicle to start a diagnostic session.
Vehicle Identification
The MaxiSys diagnostic system supports four methods for Vehicle
Identification.
1. Auto VIN Scan
2. Manual VIN Input
3. Automatic Selection
4. Manual Selection
Auto VIN Scan
The MaxiSys diagnostic system features the latest VIN-based Auto VIN Scan
function to identify CAN vehicles in just one touch, which allows the technician
to quickly detect vehicles, scan all the diagnosable ECUs on every vehicle
and run diagnostics on the selected system.
To perform Auto VIN Scan
1. Tap the Diagnostics application button from the MaxiSys Job Menu.
The Vehicle Menu displays (Figure 0-).
2. Tap the VIN Scan button on the top toolbar.
22
3. Select Auto Detect. Enter VIN manually or tap “Read” to acquire
VIN, the scan tool starts VIN scanning on the vehicle’s ECU. Once
the test vehicle is successfully identified, the screen will show you
the vehicle VIN, tap OK at the bottom to confirm the vehicle VIN.
4. Then tap OK to confirm the vehicle profile or NO to cancel.
Figure 4-3 Sample Auto Detect Screen
Figure 4-2 Sample Auto VIN Screen
23
5. The tool would start establishing vehicle communication and reading
control unit information. You can choose Auto Scan to scan all the
available systems of the test vehicle or tap Control Unit to access
the desired system that you want to diagnose.
Manual VIN Input
For some vehicles that do not support the Auto VIN Scan function, the
MaxiSys diagnostic system allows you to enter the vehicle VIN manually.
Figure 4-4 Sample Vehicle Profile Screen
Figure 4-0-1 Sample Vehicle Profile Screen
24
To perform Manual VIN Input
1. Tap the Diagnostics application button from the MaxiSys Job Menu.
The Vehicle Menu displays.
2. Tap the VIN Scan button on the top toolbar.
3. Select Manual Input.
4. Tap the input box and enter the correct VIN.
Figure 0-6 Sample Manual VIN Input
5. Tap Done. The vehicle will be identified in a few seconds, and once
the matching is successful, the system will guide you to the Vehicle
Diagnostics screen directly (错误!未找到引用源。).
6. Tap Cancel to exit Manual Input.
Automatic Selection
In some cases when users have selected the vehicle brand instead of
performing Auto VIN Scan in the first place, the system still provides an option
for vehicle VIN scan.
To perform Manual VIN Input
1. Tap the Diagnostics application button from the MaxiSys Job Menu.
The Vehicle Menu displays.
2. Tap the vehicle brand of the test vehicle.
25
3. Tap Automatic Selection and the system will proceed to acquire
VIN information automatically. Follow the on-screen instruction to go
into diagnostic screen.
Manual Selection
When the vehicle’s VIN is not automatically retrievable through the vehicle's
ECU, or the specific VIN is unknown, you can choose to select the vehicle
manually.
Step-by-step Vehicle Selection
This mode of vehicle selection is menu driven; you can simply follow the on-
screen prompts and make a series of choices. Each selection you make
advances you to the next step. A Back button at the bottom right corner of
the screen will bring you back to the previous step. Exact procedures may
vary for different vehicles being serviced.
Alternative Vehicle Identification
Occasionally, you may identify a test vehicle that the tester does not
recognize; the database does not support, or has some unique
characteristics that prevent it from communicating with the tester through the
normal channels. In these instances, you are provided with the OBD direct
Figure 4-7 Sample Automatic Selection Screen
26
entry, through which you can perform generic OBD II or EOBD tests. See 0
Generic OBD II Operations on page 44 for details.
Navigation
This section describes how to navigate the Diagnostics interface and select
test options.
Diagnostics Screen Layout
The diagnostic screens typically include four sections (错误!未找到引用源。).
1. Diagnostics Toolbar
2. Status Information Bar
3. Main Section
4. Functional Buttons
Diagnostics Toolbar
The Diagnostics Toolbar contains a number of buttons that allow you to print
or save the displayed data and make other controls. The table below provides
a brief description for the operations of the Diagnostics Toolbar buttons.
Figure 4-8 Sample Diagnostics Screen
27
Table 0-2 Diagnostics Toolbar Buttons
Button
Name
Description
Home
Returns to the MaxiSys Job Menu.
Vehicle
Swap
Touching this button allows you to exit the diagnostic
session of the currently identified test vehicle, and
returns you to the vehicle menu screen to select
another vehicle for testing.
Settings
Opens the setting screen. See 9 Settings
Operations on page 93.
Print
Saves and prints a copy of the displayed data. See
0 Printing Operation for additional information on
page 15.
Help
Provides instructions or tips for operations of various
diagnostic functions.
Save
Tapping this button opens a submenu, on which
there are 3 options available to save the displayed
data.
Tap Save This Page to take a screenshot
image
Tap Save All Data to save a PDF file (mostly
used to save data that cover more than 1 page)
Tap Start Saving to record a video clip (only
available for recording Live Data or special
graph data)
All saved data are stored in the Data Manager
application for later reviews. See
错误
!
表格结果
无效。
on page 88.
Data
Logging
Records the communication data and ECU
information of the test vehicle. The saved data can
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Button
Name
Description
be reported and sent to the technical center via the
internet.
You can go to the Support application to follow up
the processing progress, see 0 Data Logging on
page 107 for detailed information.
Send
Tapping this button submits the Data Logging report
to the technical center via the internet.
To print data in Diagnostics
1. Tap the Diagnostics application button from the MaxiSys Job Menu.
The Print button on the diagnostic toolbar is available throughout
the whole Diagnostics operations.
2. Tap Print whenever you want to make a printing. A drop-down menu
appears.
a) Print This Page – prints a screenshot copy of the current
screen.
b) Print All Page – prints a PDF copy of all displayed data.
3. A temporary file will be created and send to the computer for printing.
4. When the file is transferred successfully, a confirmation message
displays.
NOTE
Make sure the Display Tablet is connected to the computer network, either
via Wi-Fi or LAN, before printing. For more instructions on printing, see 0
Printing Operation on page 15 for details.
To submit Data Logging reports in Diagnostics
1. Tap the Diagnostics application button from the MaxiSys Job Menu.
The Data Logging button on the diagnostic toolbar is available
throughout the whole Diagnostics operations.
2. Tap the Data Logging button. The button displays blue during the
active recording process.
3. Tap the Data Logging button again to finish recording. A submission
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form will display to let you fill in the report information.
4. Tap the Send button to submit the report form via the internet, a
confirmation message displays when sending is successful.
Status Information Bar
The Status Information Bar at the top of the Main Section displays the
following items:
1. Menu Title – indicates the menu subject of the Main Section.
2. Voltage Icon – indicates the voltage status of the VEHICLE.
Main Section
The Main Section of the screen varies depending on the stage of operations.
The Main Section can show vehicle identification selections, the main menu,
test data, messages, instructions and other diagnostic information.
Functional Buttons
The displayed Functional Buttons at this section of the screen varies
depending on the stage of operations. They can be used to navigate, save or
clear the diagnostic data, exit scanning as well as make other functional
controls. The functions of these buttons will be introduced respectively in the
following sections of the corresponding test operations.
Screen Messages
Screen messages appear when additional input is needed before proceeding.
There are mainly three types of on-screen messages as to their purposes:
Confirmation, Warning, and Error.
Confirmation Messages
This type of messages usually displays as an “Information” screen, which
informs you when you are about to perform an action that cannot be reversed
or when an action has been initiated and your confirmation is needed to
continue.
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When a user-response is not required to continue, the message displays
briefly before automatically disappearing.
Warning Messages
This type of messages informs you when completing the selected action may
result in an irreversible change or loss of data. The typical example for this is
the “Erase Codes” message.
Error Messages
Error messages inform you when a system or procedural error has occurred.
Examples of possible errors include a disconnection or communication
interruption due to certain reasons.
Making Selections
The Diagnostics application is a menu driven program that presents a series
of choices one at a time. As you select from a menu, the next menu in the
series displays. Each selection narrows the focus and leads to the desired
test. Use your fingertip to make menu selections.
Diagnosis
The Diagnostics application allows you to establish a data link to the
electronic control system of the test vehicle for vehicle diagnosis or service.
You can operate functional tests, retrieve vehicle diagnostic information such
as trouble codes, event codes and live data for various vehicle control
systems, such as engine, transmission, ABS, and more.
There are two options available when accessing the Diagnosis section:
1. Auto Scan – starts auto scanning for all the available systems on the
vehicle.
2. Control Units – displays a selection menu of all available control units
of the test vehicle.
After a section is selected and the tablet establishes communication with the
vehicle via the VCI device, the corresponding function menu or selection
menu displays.
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Auto Scan
The Auto Scan function performs a comprehensive scanning over all the
systems on the vehicle’s ECU in order to locate fault systems and retrieve
DTCs. The sample operation interface of Auto Scan displays as below:
1. Navigation Bar
2. Main Section
3. Functional Buttons
Navigation Bar
1. List Tab – displays the scanned data in list format.
2. Progress Bar – indicates the test progress.
Main Section
A. List Tab
Column 1 - displays the system numbers.
Column 2 - displays the scanned systems.
Column 3 - displays the diagnostic marks indicating different
conditions of the test result:
-!-: Indicates that the scanned system may not support the
code reading function, or there is a communication error
between the tester and the control system.
Figure 4-9 Sample Auto Scan Operation Screen
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-?-: Indicates that the vehicle control system has been detected,
but the tester cannot accurately locate it.
Fault | #: Indicates there is/are detected fault code(s) present;
“#” indicates the number of the detected faults.
Pass | No Fault: Indicates the system has passed the scanning
process and no fault has been detected.
Tap the ○
> button to the right of the system item, on which you
want to perform further diagnosis and other test activities. A
Function Menu screen (Figure 0-10) shall then display.
Functional Buttons
The table below provides a brief description of the Functional
Buttons’ operations in Auto Scan:
Table 0-3 Functional Buttons in Auto Scan
Name
Description
ESC
Returns to the previous screen or exit Auto Scan.
Pause
Suspends scanning and changes to show the Continue
button.
OK
Confirms the test result, and continues to the system
diagnosis after selecting the required system by tapping
the item in the Main Section.
Quick
Erase
Deletes codes. A warning message screen will display to
inform you of possible data loss when this function is
selected.
Report
Displays the diagnostic data in the report form.
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Control Units
This option allows you to manually locate a required control system for testing
through a series of choices. Please follow the menu driven procedure, and
make proper selection each time; the program will guide you to the diagnostic
function menu after a few choices you’ve made.
Figure 0-10 Sample Function Menu Screen
The Function Menu options vary slightly for different vehicles. The function
menu may include:
ECU Information – provides the retrieved ECU information in detail.
Selecting opens an information screen.
Read Codes – displays detailed information of DTC records retrieved
from the vehicle control module.
Erase Codes – erases DTC records and other data from the ECM.
Live Data – retrieves and displays live data and parameters from the
vehicle’s ECU.
Active Test – provides specific subsystem and component tests. This
selection may appear as Actuators, Actuator Test, or Function Tests,
etc., and the tests options vary depending on the manufacturer and
model.
NOTE
With the diagnostic toolbar on top of the screen throughout the whole
diagnostic procedures, you are allowed to make various controls of the
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diagnostic information at any time, such as printing and saving the displayed
data, getting help information, or performing data logging, etc.
To perform a diagnostic function
1. Establish communication with the test vehicle.
2. Identify the test vehicle by selecting from the menu options.
3. Select the Diagnosis section.
4. Locate the required system for testing by Auto Scan or through
menu driven selections in Control Units.
5. Select the desired diagnostic function from the Function Menu.
ECU Information
This function retrieves and displays the specific information for the tested
control unit, including unit type, version numbers and other specifications.
The sample ECU Information screen displays as below:
1. Diagnostics Toolbar Buttons – see
2. Table 0-2 Diagnostics Toolbar Buttons on page 26 for detailed
descriptions of the operations for each button.
3. Main Section – the left column displays the item names; the right column
shows the specifications or descriptions.
Figure 4-11 Sample ECU Information Screen
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4. Functional Button – In this case, only an ESC (or sometimes a Back)
button is available; tap it to exit after viewing.
Read Codes
This function retrieves and displays the DTCs from the vehicle’s control
system. The Read Codes screen varies for each vehicle being tested. On
some vehicles, freeze frame data can also be retrieved for viewing. The
sample Read Codes screen displays as below:
1. Diagnostics Toolbar Buttons – see
2. Table 0-2 Diagnostics Toolbar Buttons on page 26 for detailed
descriptions of the operations for each button.
3. Main Section
Code Column – displays the retrieved codes from the vehicle.
Status Column – indicates the status of the retrieved codes.
Description Column – detailed descriptions for the retrieved codes.
Snowflake Icon – only displays when freeze frame data is available
for viewing; Selecting this icon will display a data screen, which
looks very similar to the Read Codes interface, therefore same
operation method may be applied.
4. Functional Button
Help – tap this to view the information of the fault code, including
Figure 4-12 Sample Read Codes Screen
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fault description, condition for fault identification, driver information,
etc.
Freeze – tap this to view the freeze frame.
Search – tap this icon to search the fault code related information in
Google.
ESC – tap it to return to the previous screen or exit the function.
Erase Codes
After reading the retrieved codes from the vehicle and certain repairs have
been carried out, you can erase the codes from the vehicle using this function.
Before performing this function, make sure the vehicle’s ignition key is in the
ON (RUN) position with the engine off.
To erase codes
1. Tap Erase Codes from the Function Menu.
2. A warning message displays to inform you of data loss when this
function is applied.
a) Tap Yes to continue. A confirming screen displays when the
operation is successfully done.
b) Tap No to exit.
3. Tap ESC on the confirming screen to exit Erase Codes.
4. Perform the Read Codes function again to check if the code erasing
is successful.
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Live Data
When this function is selected, the screen displays the data list for the
selected module. The items available for any control module vary from one
vehicle to another. The parameters display in the order that they are
transmitted by the ECM, so expect variation between vehicles.
Gesture scrolling allows you to quickly move through the data list. Simply
swipe the screen up or down to locate the data you want. The figure below
shows a typical Live Data screen:
1. Diagnostics Toolbar Buttons – tap the drop-down button at the
center of the screen and the toolbar buttons will display. See
2. Table 0-2 Diagnostics Toolbar Buttons on page 26 for detailed
descriptions of the operations for each button.
3. Main Section
Name Column – this column displays the parameter names.
a) Check Box - tap the check box at the left side of the parameter
name to make selection of an item. Tap the check box again to
deselect the item.
b) Drop-down Button – tapping the drop-down button at the right
side of the parameter name opens a submenu, which provides
various choices for data display mode.
Figure 0-13 Sample Live Data Screen
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Value Column – displays the values of the parameter items.
Unit Column – displays the unit for the parameters.
To change the unit mode, tap the Setting button on the top
toolbar and select a required mode. See 0 Unit on page 93 for
more information.
4. Display Mode
There are 4 types of display modes available for data viewing, allowing
you to view various types of parameters in the most suitable way.
Tapping the drop-down button on the right side of the parameter name
opens a submenu. There are 4 buttons to configure the data display
mode, and one Help button on the right that you can tap for additional
information.
Each parameter item displays the selected mode independently.
Analog Gauge Mode – displays the parameters in form of an analog
meter graph.
Text Mode – this is the default mode which displays the parameters in
texts and shows in list format.
NOTE
Reading of status parameters, such as a switch reading, which are mostly in
word form, like ON, OFF, ACTIVE, and ABORT, etc., can only be displayed
in Text Mode. Whereas reading of value parameters, such as a sensor
reading, can be displayed in text mode and other graph modes.
Waveform Graph Mode – displays the parameters in waveform graphs
When this mode is applied, three control buttons will appear on the right
side of the parameter item, allowing you to manipulate the display status.
Text Button – resumes Text Display Mode.
Scale Button – changes the scale values, which are displayed
below the waveform graph. There are 3 scales available: x1, x2,
x4 and x8.
Zoom-in Button – tap once to display the selected data graph
in full screen.
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Digital Gauge Mode– displays the parameters in form of a digital gauge
graph.
Full Screen Display – this option is only available in the waveform graph
mode, and mostly used in Graph Merge status for data comparison.
There are three control buttons available on the top right side of the
screen under this mode.
Edit Button – tapping this button opens an edit window, on
which you can set the waveform color and the line thickness
displayed for the selected parameter item.
Scale Button - changes the scale values, which are displayed
below the waveform graph. There are 4 scales available: x1, x2,
x4 and x8.
Zoom-out Button – exits full screen display.
To edit the waveform color and line thickness in a data graph
1. Select 1 to 3 parameter items to display in Waveform Graph
mode.
2. Tap the Zoom-in Button on the right to display the data graph
in full screen.
3. Select a parameter item on the left column.
4. Select a desired sample color from the second column.
5. Select a desired sample line thickness from the right column.
6. Repeat step 3-5 to edit the waveform for each parameter item.
7. Tap Done to save the setting and exit, or tap Cancel to exit
without saving.
5. Functional Buttons
The operations of all the available functional buttons on Live Data screen
are described below:
Back – returns you to the previous screen or exit the function.
Record – starts recording the retrieved live data; the recorded data is
then stored as a video clip in the Data Manager application for future
reviews. This function could be triggered automatically at preset
threshold value or manually as you choose, and the triggering mode and
record duration can be configured in the Setting mode of Live Data.
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Freeze – displays the retrieved data in freeze mode.
Previous Frame – Moves to the previous frame in the freeze
data.
Next Frame – Moves to the next frame in the freeze data.
Resume – this button appears when the Record or Freeze function is
applied. Tapping this button stops data recording, or exit freeze data
mode, and resumes normal data display mode.
Flag – this button appears when the Record function is applied. Tapping
this button sets flags for the recorded data at points wherever you choose.
When playing back the recorded video clip later in Data Manager, the
preset flag will enable a popup to allow input of text to take notes.
Clear Data – clears all previously retrieved parameter values at a cutting
point whenever you choose.
To Top – moves a selected data item to the top of the list.
Graph Merge – tap this button to merge selected data graphs (for
Waveform Graph Mode only). This function is very useful when making
comparison between different parameters.
NOTE
This mode supports Graph Merge for 2 to 3 parameter items only, so select
no less than 2 or no more than 3 items each time when making graph merge.
To cancel Graph Merge mode, tap the drop-down button on the right side
of the parameter name, and select a data display mode.
Show Selected/Show All – tap this option to switch between the two
options; one displays the selected parameter items, the other displays
all the available items.
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Setting – tapping this button opens a setting screen, which allows you
to set the trigger mode, recording duration, and various threshold values
for data recording, and make other controls.
Figure 4-14 Sample Setting Mode in Live Data
There are four navigation buttons on top of the Setting mode screen.
Selected Button – displays the configuration screen on which you can
set the threshold values, an upper limit and a lower limit, for triggering
the buzzer alarm. This function is only applied to the Waveform Graph
display mode.
a) MIN – tapping which opens a virtual keyboard, allowing you to enter
the required lower limit value
b) MAX – tapping which opens a virtual keyboard, allowing you to enter
the required upper limit value
c) Buzzer Alarm – switches the alarm on and off. The alarm function
makes a beep sound as a reminder whenever the data reading
reaches the preset minimum or maximum point
To set threshold limits for the parameter values
1. Tap the Setting functional button at the bottom of the Live Data
screen.
2. Tap the Selected navigation button.
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3. Select a parameter item on the left column, or enter the item name
in the Search bar.
4. Tap on the right side of the MIN button, and enter the required
minimum value.
5. Tap on the right side of the MAX button, and enter the required
maximum value.
6. Tap the ON/OFF button on the right side of the Buzzer Alarm button
to turn it on or off.
7. Tap Done to save the setting and return to the Live Data screen; or
tap Cancel to exit without saving.
If the threshold limits are successfully set, two horizontal lines will appear on
each of the data graphs (when Waveform Graph Mode is applied) to indicate
the alarming point. The threshold lines are shown in different colors from the
waveform of the parameters for distinction.
Record Button – displays the configuration screen for Record Setting,
on which you can set the trigger type, duration and trigger point for the
data recording function.
a) Trigger Type – sets the trigger mode for data recording, mainly of
two kinds: Manual and Auto. There are four options available:
1) Manual – allows you to manually start and stop data recording
2) DTC – auto triggers data recording when any DTC is detected
3) DTC Check Mode – auto triggers data recording when certain
pre-selected DTC types are detected
4) Parameter – auto triggers data recording when any parameter
value reaches the preset threshold
b) Duration – sets the recording time (for Auto trigger mode only)
c) Trigger Point – reserves a relative percentage of a record length
before the data recording start point for reference (for Auto trigger
mode only)
To perform setting for live data record
1. Tap the Setting functional button at the bottom of the Live Data
screen.
2. Tap the Record navigation button.
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3. Tap the ○
> button on the right of Trigger Type bar and select the
required trigger mode.
4. Tap the ○
> button on the right of Duration bar and select a length
of time.
5. Tap the ○
> button on the right of Trigger Point bar and select a
relative percentage of a record length to be reserved before the data
recording start point.
6. Tap Done to save the setting and return to the Live Data screen; or
tap Cancel to cancel without saving and exit Setting.
Done Button - confirms and saves the setting, and returns you to the
Live Data screen.
Cancel Button – cancels the setting operation, and returns you to the
Live Data screen.
Active Test
The Active Test function is used to access vehicle-specific subsystem and
component tests. Available tests vary depending on the manufacturer, year,
and model, and only the available tests display in the menu.
During an active test, the tester outputs commands to the ECU in order to
drive the actuators. This test determines the integrity of the system or parts
by reading the engine ECU data, or by monitoring the operation of the
actuators, such as switching a solenoid, relay, or switch, between two
operating states.
Selecting Active Test opens a menu of test options that varies by make and
model. Selecting a menu option activates the test. Follow all screen
instructions while performing tests. The content and pattern of the on-screen
information vary according to the type of test being performed. Some toggle
and variable control tests display Active Test Controls at the top of the screen
with data stream information below, or vice versa.
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The functional buttons at the lower right corner of the Active Test screen
manipulate the test signals. The operational instructions are displayed on the
main section of the test screen. Simply follow the on-screen instructions and
make appropriate selections to complete the tests. Each time when an
operation is successfully executed, message such as “Command Finished”,
“Activation Successful”, or something similar displays.
Tap the ESC functional button to exit the test when finished.
Figure 4-15 Sample Active Test Menu
Figure 4-10-2 Sample Active Test Operation Screen
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Generic OBD II Operations
A fast-access option for OBD II/EOBD vehicle diagnosis is available on the
Vehicle Menu screen (Figure 0-). This option presents a quick way to check
for DTCs, isolate the cause of an illuminated malfunction indicator lamp (MIL),
check monitor status prior to emissions certification testing, verify repairs, and
perform a number of other services that are emissions-related. The OBD
direct access option is also used for testing OBD II/EOBD compliant vehicles
that are not included in the Diagnostics database.
Functions of the diagnostics toolbar buttons at the top of the screen are the
same as those available for specific vehicle diagnostics. See
Table 0-2 Diagnostics Toolbar Buttons on page 26 for details.
General Procedure
To access the OBD II/EOBD diagnostics functions
1. Tap the Diagnostics application button from the MaxiSys Job Menu.
The Vehicle Menu displays.
2. Tap the EOBD button. There are two options to establish
communication with the vehicle.
Auto Scan – When this option is selected the diagnostic tool
attempts to establish communication using each protocol in
order to determine which one the vehicle is broadcasting on.
Protocol – When this option is selected the screen opens a
submenu of various protocols. A communication protocol is a
standardized way of data communication between an ECM and
a diagnostic tool. Global OBD may use several different
communication protocols.
46
3. Select a specific protocol under the Protocol option. Wait for the
OBD II Diagnostic Menu to appear.
Figure 5-1 Sample OBD II Diagnostic Menu
NOTE
Tapping the ○
i button displayed beside the function name opens a bubble
with additional function information.
4. Select a function option to continue.
DTC & FFD
I/M Readiness
Live Data
O2 Sensor Monitor
On-Board Monitor
Component Test
Vehicle Information
Vehicle Status
NOTE
Some functions are supported only on certain vehicle makes.
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Function Descriptions
This section describes the various functions of each diagnostic option:
DTC & FFD
When this function is selected, the screen displays a list of Stored Codes and
Pending Codes. When the Freeze Frame data of certain DTCs are available
for viewing, a snowflake button will display on the right side of the DTC item.
The Erase Codes function can be applied by tapping the functional button at
the lower bottom of the screen.
Figure 5-2 Sample DTC & FFD Screen
Stored Codes
Stored codes are the current emission related DTCs from the ECM
of the vehicle. OBD II/EOBD Codes have a priority according to their
emission severity, with higher priority codes overwriting lower
priority codes. The priority of the code determines the illumination of
the MIL and the codes erase procedure. Manufacturers rank codes
differently, so expect to see differences between makes.
Pending Codes
These are codes whose setting conditions were met during the last
drive cycle, but need to be met on two or more consecutive drive
cycles before the DTC actually sets. The intended use of this service
48
is to assist the service technician after a vehicle repair and after
clearing diagnostic information, by reporting test results after a
driving cycle.
a) If a test failed during the driving cycle, the DTC associated with
that test is reported. If the pending fault does not occur again
within 40 to 80 warm-up cycles, the fault is automatically
cleared from memory.
b) Test results reported by this service do not necessarily indicate
a faulty component or system. If test results indicate another
failure after additional driving, then a DTC is set to indicate a
faulty component or system, and the MIL is illuminated.
Freeze Frame
In most cases the stored frame is the last DTC that occurred. Certain
DTCs, which have a greater impact on vehicle emission, have a
higher priority. In these cases, the top prioritized DTC is the one for
which the freeze frame records are retained. Freeze frame data
includes a “snapshot” of critical parameter values at the time the
DTC is set.
Erase Codes
This option is used to clear all emission related diagnostic data such
as, DTCs, freeze frame data and manufacturer specific enhanced
data from the vehicle’s ECM, and reset the I/M Readiness Monitor
Status for all vehicle monitors to Not Ready or Not Complete status.
A confirmation screen displays when the clear codes option is
selected to prevent accidental loss of data. Select Yes on the
confirmation screen to continue or No to exit.
I/M Readiness
This function is used to check the readiness of the monitoring system. It is an
excellent function to use prior to having a vehicle inspected for compliance to
a state emissions program. Selecting I/M Readiness opens a submenu with
two choices:
Since DTCs Cleared – displays the status of monitors since the last time
49
the DTCs are erased.
This Driving Cycle – displays the status of monitors since the beginning
of the current drive cycle.
Live Data
This function displays the real time PID data from ECU. Displayed data
includes analog inputs and outputs, digital inputs and outputs, and system
status information broadcast on the vehicle data stream.
Live data can be displayed in various modes, see 0 Live Data on page 36 for
detailed information.
O2 Sensor Monitor
This option allows retrieval and viewing of O2 sensor monitor test results for
the most recently performed tests from the vehicle’s on-board computer.
The O2 Sensor Monitor test function is not supported by vehicles which
communicate using a controller area network (CAN). For O2 Sensor Monitor
tests results of CAN-equipped vehicles, refer to On-Board Monitor.
On-Board Monitor
This option allows you to view the results of On-Board Monitor tests. The tests
are useful after servicing or after erasing a vehicle’s control module memory.
Component Test
This service enables bi-directional control of the ECM so that the diagnostic
tool is able to transmit control commands to operate the vehicle systems. This
function is useful in determining whether the ECM responds to a command
well.
Vehicle Information
The option displays the vehicle identification number (VIN), the calibration
identification, and the calibration verification number (CVN), and other
information of the test vehicle.
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Vehicle Status
This item is used to check the current condition of the vehicle, including
communication protocols of OBD II modules, retrieved codes amount, status
of the Malfunction Indicator Light (MIL), and other additional information.
Exiting Diagnostics
The Diagnostics application remains open as long as there is an active
communication with the vehicle. You must exit the diagnostics operation
interface to stop all communications with the vehicle before closing the
Diagnostics application.
NOTE
Damage to the vehicle electronic control module (ECM) may occur if
communication is disrupted. Make sure all connections, such as USB cable
and wireless connection, are properly connected at all times during testing.
Exit all tests before disconnecting the test connection or powering down the
tool.
To exit the Diagnostics application
1. From an active diagnostic screen, tap the Back or ESC functional
button to exit a diagnostic session step-by-step; Or
2. Tap the Vehicle Swap button on the diagnostics toolbar to return to
the Vehicle Menu screen.
3. From the Vehicle Menu screen, tap the Home button on the top
toolbar; or tap the Back button on the navigation bar at the bottom
of the screen. Or
4. Tap the Home button on the diagnostics toolbar to exit the
application directly and go back to the MaxiSys Job Menu.
Now, the Diagnostics application is no longer communicating with the vehicle
and it is safe to open other MaxiSys applications, or exit the MaxiSys
Diagnostic System and return to the Android System’s Home screen.
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5 Service
The Service section is specially designed to provide you with quick access to
the vehicle systems for various scheduled service and maintenance
performances. The typical service operation screen is a series of menu driven
executive commands. By following the on-screen instructions to select
appropriate execution options, enter correct values or data, and perform
necessary actions, the system will guide you through the complete
performance for various service operations.
The most commonly performed service functions include:
Oil Reset Service
EPB Service
BMS Service
DPF Service
SAS Calibration Service
TPMS Programming Service
IMMO Keys
After entering each special function, the following screen consists of two
applications: Diagnosis and Hot Functions. The Diagnosis is for you to
read/clear data since this is necessary after some special functions. Hot
Functions consists of sub functions of the selected special function.
Oil Reset Service
This function allows you to perform reset for the Engine Oil Life system, which
calculates an optimal oil life change interval depending on the vehicle driving
conditions and climate. The Oil Life Reminder must be reset every time the
oil is changed, so the system can calculate when the next oil change is
required.
52
IMPORTANT
Always reset the engine oil life to 100% after every oil change.
NOTE
All required work must be carried out before the service indicators are reset.
Failure to do so may result in incorrect service values and cause DTCs to be
stored by the relevant control module.
NOTE
For some vehicles, the scan tool can perform added functionality to reset
additional service lights (maintenance cycle, service interval). Taking BMW
as an example, its service reset function includes engine oil, spark plugs,
front/rear brakes, coolant, particle filter, brake fluid, micro filter, vehicle
inspection, exhaust emission inspection and vehicle check.
All software screens shown in this manual are examples, actual test screens
may vary for each vehicle being tested. Observe the menu titles and on-
screen instructions to make correct option selections.
To perform oil reset functions
1. Tap the Service application button from the MaxiSys Job Menu.
2. Tap Oil Reset button and wait for the vehicle manufacturer screen.
You can tap Automatic Selection or Manual Selection to acquire
vehicle VIN information and tap Yes to confirm.
3. Tap the function you want in the Oil Reset function list, the list may
vary for different vehicles being tested (Figure 5.1).
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4. Follow the step-by-step on-screen instruction to complete the
service. Take CBS Reset UDS as an example.
5. Tap CBS Reset UDS on the Oil Reset function list to start the
operation. The screen will guide you to confirm the date and time, if
the displayed date and time are correct, tap Yes to confirm. If no,
tap No and go to the Settings menu to set the correct date and time.
6. On the next screen, the available items would be listed with three
columns displayed: CBS value, availability, and service counter.
Figure 5-1 Sample Oil Reset Function List
Figure 5-2 Sample Oil Reset Service Screen 1
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7. Tap on the value you want to reset and then tap the Reset button on
the right bottom of the screen.
8. When the reset is done, the availability would display as 100%. Tap
ESC to exit.
Electric Parking Brake (EPB) Service
This function has a multitude of usages to maintain the electronic braking
system safely and effectively. The applications include deactivating and
Figure 5-3 Sample Oil Reset Service Screen 2
Figure 5-4 Sample Oil Reset Service Screen 3
55
activating the brake control system, assisting with brake fluid control, opening
and closing brake pads, and setting brakes after disc or pad replacement, etc.
EPB Safety
It may be dangerous to perform Electric Parking Brake (EPB) system
maintenance, so before you begin the service work, please keep these rules
in mind.
Ensure that you are fully familiar with the braking system and its
operation before commencing any work.
The EPB control system may be required to be deactivated before
carrying out any maintenance/diagnostic work on the brake system. This
can be done from the tool menu.
Only carry out maintenance work when the vehicle is stationary and on
level ground.
Ensure that the EPB control system is reactivated after the maintenance
work has been completed.
NOTE
Autel accepts no responsibility for any accident or injury arising from the
maintenance of the Electric Parking Brake system.
To perform EPB functions
1. Tap the Service application button from the MaxiSys Job Menu.
2. Tap EPB button and wait for the vehicle manufacturer screen. You
can tap Automatic Selection or Manual Selection to acquire
vehicle VIN information and tap Yes to confirm.
3. Tap the service you want in the EPB function list, the list may vary
for different vehicles being tested (Figure 5.5).
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4. Follow the step-by-step on-screen instruction to complete the
service.
5. Press OK button to exit.
EMF Star-up
This service function would start up the parking brake, it must be conducted
after the following repairs:
Replacing an EMF control unit.
Replacing the parking brake button.
Figure 5-5 Sample EPB Function List
Figure 5-6 Sample EMF Star-up Screen 1
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1) Tap Continue to proceed this service function or the Back button at the
bottom left to exit.
2) Tap on the action that has been carried out to continue.
3) In the following step, the screen will remind you that the fault memory of
the parking brake control unit will be deleted, press Continue to proceed
or the Back button to exit.
4) Follow the on-screen instructions to pull the parking brake button and
wait for around 3 seconds until the parking brake is set. When the
operation is successfully completed, a “Completed successfully”
Figure 5-0-3 Sample EMF Star-up Screen 2
Figure 5-0-4 Sample EMF Star-up Screen 3
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message will appear on the screen. Press “OK” to exit.
Parking Brake: Workshop Mode
This service is used to activate and deactivate the so-called installation
position for the Automatic Hold brake. In this mode the parking brake is move
into the opened position and temporarily deactivated (personal protection).
The installation position must be activated for the following repairs:
Replacement of brake pads.
Replacement of a brake caliper.
Replacement of an actuator.
Select Parking Brake: Workshop Mode and follow the on-screen
instructions to perform a series of operations to start the brake pad after
replacement.
When the operation is successfully completed, a “Completed successfully”
message will appear on the screen. Press “OK” to exit.
BMS
The BMS (Battery Management System) allows the scan tool to evaluate the
battery charge state, monitor the close-circuit current, register the battery
replacement, activate the rest state of the vehicle, and charge the battery via
the diagnostic socket.
NOTE
1. This function is not supported by all vehicles. The screens shown in this
section are examples.
2. The sub functions and actual test screens of the BMS may vary for
different test vehicles, please follow the on-screen instructions to make
correct option selection.
The vehicle may use either a sealed lead-acid battery or an AGM (Absorbed
Glass Mat) battery. Lead acid battery contains liquid sulphuric acid and can
spill when overturned. AGM battery (known as VRLA battery, valve regulated
lead acid) also contains sulphuric acid, but the acid is contained in glass mats
between terminal plates.
It is recommended that a replacement aftermarket battery has the same
specifications, such as capacity and type, of the battery used in the vehicle.
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If the original battery is replaced with a different type of battery (e.g. a lead-
acid battery is replaced with an AGM battery) or a battery with a different
capacity (mAh), the vehicle may require reprogramming the new battery type
in addition to performing the battery reset. Consult the vehicle manual for
additional vehicle-specific information.
Register Battery Replacement
This option allows displaying the mileage reading of last battery replacement,
registering the battery replacement after replacing a new battery and
informing the power management system that a new battery has been fitted
to the vehicle.
If the battery change is not registered, the power management system will
not function properly, which may not provide the battery with enough charging
power to operate the car and limit the functions of individual electrical
consumers.
Take BMW as an example.
To display the battery history
1. Tap the Service application button from the MaxiSys Job Menu.
2. Tap BMS button and wait for the vehicle manufacturer screen. You
can tap Automatic Selection or Manual Selection to acquire
vehicle VIN information and tap Yes to confirm.
3. Tap Register Battery Replacement in the EPB function list, the list
may vary for different vehicles being tested (Figure 5.1).
Figure 5-2 Sample BMS Function List
Figure 5-0-5 Sample BMS Screen 1
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4. Tap on the corresponding service you want to carry out. In this case,
it is function 1 Display kilometer reading at last battery change
and one before last. A notice screen displays.
5. Read carefully the complete information and press Continue to
continue.
6. Check the battery capacity and the battery replacement information
on the screen.
Figure 5-10 Sample BMS Screen 2
Figure 5-11 Sample BMS Screen 3
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7. Tap on the corresponding function 1 to return to the selection screen
or press the function 2 to end the service function.
To register the battery replacement
1. Tap on the corresponding service you want to carry out. In this case,
it is function 2 Register battery replacement.
2. Read carefully the information on the screen and slide up/down to
view all the functions listed.
There are four functions listed:
Figure 5-12 Sample BMS Screen 4
Figure 5-13 Sample BMS Screen 5
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1. Enter battery replacement: Same capacity
2. Enter battery replacement: Different capacity
3. Enter battery replacement: Changing from the normal lead-acid
battery (white housing) to AGM battery (black housing)
4. End service function.
Take the first function as an example.
1. Read carefully the information on the screen and tap Yes to continue.
Figure 5-14 Sample BMS Screen 6
Figure 5-15 Sample BMS Screen 7
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2. Follow the on-screen instructions to input the data matrix code of the
newly installed battery which should be on the label of the battery. Tap
OK to continue.
3. When the battery exchange is successfully entered, tap Continue to
exit.
Figure 5-16 Sample BMS Screen 8
Figure 5-17 Sample BMS Screen 9
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Steering Angle Sensor (SAS) Service
Steering Angle Sensor Calibration permanently stores the current steering
wheel position as the straight-ahead position in the steering angle sensor
EEPROM. Therefore, the front wheels and the steering wheel must be set
exactly to the straight-ahead position before calibration. In addition, the
vehicle identification number is also read from the instrument cluster and
stored permanently in the steering angle sensor EEPROM. On successful
completion of calibration, the steering angle sensor fault memory is
automatically cleared.
Calibration must always be carried out after the following operations:
Steering wheel replacement
Steering angle sensor replacement
Any maintenance that involves opening the connector hub from the
steering angle sensor to the column
Any maintenance or repair work on the steering linkage, steering gear or
other related mechanism
Wheel alignment or wheel track adjustment
Accident repairs where damage to the steering angle sensor or assembly,
or any part of the steering system may have occurred
NOTE
1. AUTEL accepts no responsibility for any accident or injury arising from
servicing the SAS system. When interpreting DTCs retrieved from the
vehicle, always follow the manufacturer’s recommendation for repair.
2. All software screens shown in this manual are examples, actual test
screens may vary for each vehicle being tested. Observe the menu titles
and onscreen instructions to make correct option selections.
3. Before starting procedure, make sure vehicle has ESC. Look for button
on dash.
Take Land Rover as an example.
1. Tap the Service application button from the MaxiSys Job Menu.
2. Tap SAS button and wait for the vehicle manufacturer screen. You can
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tap Automatic Selection or Manual Selection to acquire vehicle VIN
information and tap Yes to confirm.
3. Tap the service you want in the SAS function list, the list may vary for
different vehicles being tested (Figure 5.1). In the following
Steering Angle Sensor Calibration
This function allows users to perform steering angle sensor calibration, clear
records and clear counter. The function options vary with the vehicles being
tested.
1) Tap Steering Angle Sensor Calibration from the SAS function menu
to enter the function screen.
2) Follow the on-screen instructions to set the ignition on/off as guided. The
vehicle battery voltage signal should be in the range 12.5 – 13.5 volts to
proceed this service, otherwise the scan tablet will display a warning
message.
Figure 5-18 Sample SAS Function Menu
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3) Make sure the steering wheel is in the central position and the front
wheels are in the straight position. Then tap OK to proceed.
4) When the operation is completely finished, the scan tool will display a
confirmation message. Otherwise, it will display a message to remind
user of a problem. After you exit the diagnosis program, please repair
the problem immediately.
Figure 5-19 Sample SAS Function Screen 1
Figure 5-20 Sample SAS Function Screen 1
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DPF Regeneration Service
The Diesel Particulate Filter service function performs the regeneration
procedure which is the DPF cleaning operation to clear the blockage through
continuous burning of the particulate matter captured in the DPF filter. If the
DPF light on the vehicle comes on and you successfully complete a DPF
regeneration cycle, you will notice that the DPF light will automatically turn
off.
Tire Pressure Monitor System (TPMS) Service
This function allows you to quickly look up the tire sensor IDs from the
vehicle’s ECU, as well as to perform TPMS replacement and sensor test.
Take Tire pressure sensor replacement (Front left wheel sensor) as an
example.
NOTE
During this application the wheel unit 8 digit identifications will need to be
entered using the screens provided.
The sensor identifications can be accessed by reading directly from the wheel
unit or by using the identification reading tool.
On completion, a specific road test will be required followed by the tire
pressure monitor system application.
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1) Tap Front left wheel sensor in the tire pressure sensor replacement
menu.
2) Enter the 8 digit sensor identification as required.
3) The scan tablet will carry out the service and the screen will remind you
the test has passed and all the selected tire pressure sensor
identification numbers programmed successfully.
NOTE
The vehicle must remain stationary for at least 15 minutes with the
ignition off, this will place the sensors into “sleep mode”.
The vehicle must be driven for at least 15 minutes at a speed higher than
20 kph to ensure the module has learnt the sensor identifications and
positions.
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For other services, please follow the on-screen instructions to operate.
On completion of the drive cycle, carry out the tire pressure monitor
system test application.
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6 MaxiFix Operations
The MaxiFix application launches the on-line troubleshooter database, which
not only provides you virtually all common diagnostic trouble code (DTC)
database for most vehicles, but also serves as a forum allowing you to
network with other MaxiSys users, and gives you access to a vast database
of repair and diagnostic tips along with proven filed fixes.
While the MaxiFix provides the abundant troubleshooter information available,
the database keeps growing with daily troubleshooting resources by
recording the reported solution cases, and the advisory reports of the
MaxiSys users from all over the world.
Information in the MaxiFix database is organized into a series of diagnostic
tips that are designed to quickly lead you to the root cause of a particular
problem on the test vehicle, which will help you quickly find solutions for
various diagnostic problems.
Navigation
You need to register the device to your online account before launching the
MaxiFix platform, see 0 Product Registration on page 102 for details.
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Figure 0-6 Sample MaxiFix Home Page
The MaxiFix screen layout consists of 3 main areas:
1. The Header –the tool bar across the top of the screen which allows you
to select vehicles and perform searches.
2. The Main Screen –located at the center of the screen displaying content
based on the vehicle attributes and keywords specified. The tabs on the
main screen vary in accordance with the section selected on the
Navigation Menu, allowing you to switch between functions.
3. The Navigation Menu –the main menu at the bottom of the screen,
which provides you access to different sections of MaxiFix.
The Header
The Header at the top of the screen features:
A Select Vehicle button to open the vehicle identification window, and
vehicle information bar, for example “2014>Hyundai> Accord Coupe >
L4-2.4L (K24W1)”.
A search field to find relevant information by entering keywords, codes,
or problems.
Select Vehicle Button
The “Select Vehicle” button on the Header allows you to specify the vehicle
which you want to reference on MaxiFix, by selecting each of the vehicle
attribute from a sequence of option lists. This feature helps to filter out the
searches that allow only the information that applies to the identified vehicle
to display.
NOTE
All attributes must be specified to make a complete vehicle selection for the
most efficient search results.
To select a vehicle
Follow the procedure below to select a vehicle:
1. If you haven’t already done so, click the “Select Vehicle” button on the
Header.
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2. Select the year of the vehicle from the list.
3. Select the make of the vehicle from the list.
4. Select the model of the vehicle from the list.
5. Select the submodel of the vehicle from the list.
6. Select the engine of the vehicle from the list.
After completing the vehicle selection procedure, the identified vehicle is
shown on the Header.
Terminology
MaxiFix Tip
A MaxiFix Tip provides practical information of real fix of a specific vehicle
repair issue with detailed descriptions. It is combined with proven fix and
vehicle specific data, and filed into an all-in-one information source to provide
you with quick and easy repair solutions.
On MaxiFix community you can find Tips or share your own Tip to help other
community members solve vehicle issues.
To search for a MaxiFix Tip
1. Select a Vehicle:
a) Click the “Select Vehicle” button on the Header at the top of the page.
b) Select the year of the vehicle from the list.
c) Select the make of the vehicle from the list.
d) Select the model of the vehicle from the list.
e) Select the submodel of the vehicle from the list.
f) Select the engine of the vehicle from the list.
After completing the vehicle selection procedure, the identified vehicle is
shown on the Header.
2. Enter a Search Term.
MaxiFix has an exclusive one-stop lookup that helps you find all of
MaxiFix resources by one click. Simply enter a search term into the
search bar on the Header to begin the search.
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3. Proven Results!
The powerful MaxiFix database gives you proven results! The typical
MaxiFix Tips combine actual workshop fixes and data which may include:
OBD II Fault Codes description and reference—helps in diagnostic
assessment by making clear the nature of an automotive problem
so that beginner and advanced technicians can make effective repairs
a) Real Fix Tips—provides repair tips from actual shop practices and
are presented in an easy to understand Complaint, Cause,
Correction format.
If you still can’t find the information you want, you can ask the MaxiFix
community for help by clicking “Ask” on the Navigation Menu at the
bottom of the screen.
Adopted!
The “Adopted!” icon that displays at the top right side of a Tip page indicates
that the related Tip has been adopted by at least 1 technician in the
community. If a tip has helped you to solve a repair problem, you are
encouraged to give an Adopted! count to the tip. Each member is allowed to
click the “Adopted!” once for a tip, and each click will add 1 count to the total
number of “Adopted!” The “Adopted!” count helps you easily identify which
tips are really helpful for repairing vehicle issues. You can also post a
comment about how the tip has helped you as reference to other members.
Operations
The Navigation Menu is at the bottom of the screen. Selecting the items on
the Navigation Menu allows you to switch between the main sections on
MaxiFix. These main sections include:
Home –shows all questions and allows you to specify questions about
one or multiple makes.
Search Fix –allows you to search for information from all available
resources on MaxiFix, including: Open Questions, Tips, and Real Fixes,
and displays search results.
Ask –allows you to ask a question in the community.
My MaxiFix –shows all your posts including Questions and Fixes in the
community, and allows you to view your personal profile, select your
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vehicle preference, and share your tips.
My Messages – shows a list of message notifications which is relevant
to your activities in the Question section.
Support – opens the FAQ page, or a message box for contacting
Customer Service by email.
Home
Home is the first option on the Navigation Menu at the bottom of the screen.
Tapping it opens your MaxiFix home page. There is a list of questions posted
on the community, and you can scroll down the page to the bottom and view
more questions by tapping “View More”. Click on any question and you will
be linked to the detailed page in the Ask section.
You can configure your main screen to display questions only related to the
vehicle makes you are interested in, by clicking the “Filter” button on the main
page of Home, and select the desired vehicle makes. This filter can be
canceled anytime by clicking the “Remove All Filters” button, and the default
setting will be restored to display questions about all vehicle makes.
Search Fix Features
Search Fix, the second option on the Navigation Menu at the bottom of the
screen, presents search results for the specified vehicle. Search results are
listed in various categories:
All – includes all search results, including related Questions, Tips, and
Real Fixes to your search.
Questions – presents a list of open Question discussed in the
community that may be pertinent to your search.
Tips – presents a list of Tips that directly correlate to your search criteria.
Select a Tip from the list to open and review the complete Tip.
Real Fixes –presents a list of Tips that have been collected from actual
shop repair orders and are presented in an easy-to-understand
Complaint, Cause, and Correction format.
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Ask
Ask, the third option on the Navigation Menu at the bottom of the screen,
allows you to ask a question about a particular vehicle repair issue in the
community.
To ask a MaxiFix Question
1. If not already done, click Select Vehicle on the Header to specify the
vehicle you are asking about.
2. Click Ask on the Navigation Menu at the bottom of the screen to open
the Ask page.
3. On the Ask page find Ask for Help, fill in the following sections to ask a
question.
The Ask page has 4 sections:
Subject – this is where you enter a brief subject for the question.
My Question – ask a clear and concise question that you want to ask
the community. Be sure to be descriptive and concise when asking your
question.
Problem Description –describe how the vehicle is behaving.
Repair History – include any previous diagnostic tests that you
performed, including the results of the tests. Also list any parts that were
replaced during previous diagnostic work.
Tap the “Cancel” button to cancel your question and return to the Ask page.
Tap the “Submit” button to post your question to the community.
Tap the “Attach File” button to include images or reference files with your
question.
You are requested to select one Adopted Answer from all of the responses
and then close the question. For details, please refer to My Messages section.
My MaxiFix
My MaxiFix, the fourth option on the Navigation Menu at the bottom of the
screen, opens your personal MaxiFix page. To access the features on My
MaxiFix page you can select from the tabs:
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My Questions – opens a list with links to the opened questions that you
have posted to the community
My Cases – opens a list with links to the closed questions and tips that
you have contributed to the community.
Marked Posts – opens a list with links to Tips and discussions that you
are actively participating in.
My Profile –allows you to view your Autel account information including:
your Autel ID, personal information, MaxiFix score, phone number and
register time, and edit your portrait.
Vehicle Preference –used to set up a list of preferred vehicles. The
preferred list allows you to limit the choices that displayed on the “Select
Vehicle” list to specific years, and makes. Click “Set Year” or “Set Make”
to set your preferred models. The preferred makes will also be displayed
in the “Filter” options on the Home page.
Share a Tip – allows you to share your personal repair experience with
the community.
Click My MaxiFix on the Navigation Menu at the bottom of the screen, to
display all questions and tips that you have contributed to the community.
Create a Tip
A “Tip” is a concise and complete description of the fix for a particular vehicle
repair issue.
To create a new MaxiFix Tip
1. Select My MaxiFix from the Navigation Menu.
2. Select Select Vehicle from the Header and enter the identifying
attributes of the vehicle you are writing the Tip about.
3. On the My MaxiFix page find Share a Tip; click this link to open the
My Tips page.
4. Enter the Tip subject in the Subject field.
5. Compose your Tip in the Description field. Include as much
information as possible, while keeping the information concise and
to the point. A Tip should provide accurate information that is reader-
friendly.
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Use the Cancel button at the right-side bottom of the page to cancel your tip
and return to the My MaxiFix page. Or,
Use the Submit button at the right-side bottom of the page to contribute your
tip to the community.
Use the Attach File button at the left-side bottom of the page to include
images or other supporting data with your question.
View Profile Information
You can view your personal profile by clicking on your account ID or “My
Profile” in My MaxiFix section or edit portrait where applicable, and visit other
community members’ profile by clicking their portrait. Information included in
your profile determines how you are presented to the community, and what
type of information will be sent to you from the community.
My Messages
My Messages, the fifth option on the Navigation Menu at the bottom of the
screen, shows a list of message notification which is relevant to your activities
in the Question section. A notification icon will appear on the top-right corner
of “My Messages” if there is any new or unread message in the Question
section. The number on the notification icon indicates the total number of the
new and unread messages. The displayed number will be reduced
correspondingly after viewing. The message notification will appear under the
following two conditions:
1. Your question or answer is replied by other MaxiFix community members.
2. Your answer is marked as the “Adopted!” by the MaxiFix community
member who asked the question.
Tap My Messages, select and open the message you want to read from the
list. If your problem is solved according to the reply, you should select one
Adopted Answer and close the question. If your answer is marked as
“Adopted!”, the prompt “Adopted! + 4” will be displayed permanently.
Tap Clear to delete all message notifications.
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Select “Adopted Answers”
Members are requested to select one Adopted Answer from all of the
responses on “My Messages” page before closing a question. The
community members who provided the Adopted Answer are rewarded with
scores for their contribution.
About Adopted Answer:
Only one answer can be selected as “Adopted Answer”.
Answers can only be rated by the MaxiFix member who asked the
question.
Close a Question
When a repair question that you've posted to the community is resolved, you
are encouraged to write down the case as a way to share a good solution.
This will help the other MaxiFix members to find useful information for
practical fix.
To close a question, you need to select the question’s response message
from the message list on “My Messages” page first, then tap “Adopted Answer”
and select “Close Question”. Tap the “Cancel” button to cancel your
submission and return to My Messages page. It is strongly recommended to
share your repair solutions before closing a question. Your question will be
converted to a MaxiFix Community Tip after closing.
Score Rewarding System
1. A score of 3 is awarded when you close a question.
2. A score of 2 is awarded if your closed question is marked as "Adopted!"
by no less than 20 community members.
3. A score of 4 is awarded if your answer is selected as the “Adopted
Answer”.
4. A score of 1 is awarded if your answer is selected as the "Adopted
Answer" for a closed question which is marked as "Adopted!" by no less
than 20 community members.
5. A score of 1 is awarded to each of the first three respondents.
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Support
Support, the last option on the Navigation Menu at the bottom of the screen,
opens a page that provides 2 ways to gain support from MaxiFix:
1. A message form to contact the administrator of MaxiFix.
2. A Frequently Asked Questions (FAQ) link that answers the most frequent
questions we hear from MaxiFix community members.
If you wish to contact the administrator of this site please use the contact form.
Select “Support” from the Navigation Menu to open the comment window. To
allow the administrator to respond to your question or issue, the following
information should be provided:
Your name
A contact email address
A contact phone number
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7 Shop Manager Operations
The Shop Manager application helps you to manage the workshop
information, customer information records, and keep test vehicle history
records, which can be a great assist in dealing with daily workshop business
and improves customer service. There are three main functions available:
Vehicle History
Workshop Information
Customer Manager
The operations of these functions of the Shop Manager application are mainly
manipulated by the toolbar buttons, which are listed and described in the table
below:
Table 5-1 Top Toolbar Buttons in Shop Manager
Button
Name
Description
Back
Returns to the previous screen.
Diagnostics
Touching this button directs you to the vehicle’s
Diagnostics screen to activate a direct test session.
Enter Edit
Touching this button shows the editing toolbar to
print or delete the selected file.
Delete
Touching this button deletes the selected vehicle
record item from the list.
Search
Quickly locates the vehicle record by entering the
vehicle name or test path.
Cancel
Touching this button to cancel edit or file search.
Edit
Touching this button allows you to edit information
for the displayed file.
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Button
Name
Description
Add
Account
Touching this button to create a new customer
account file.
History
Notes
Touching this button opens a note form, which
allows you to create audio record, attach picture or
video, or edit text notes, etc.
Vehicle
History
Touching this button opens the Vehicle History
screen which displays the correlated test vehicle
records.
Done
Complete editing and save the file.
Vehicle History
This function stores records of test vehicle history, including vehicle
information and the retrieved DTCs from previous diagnostic sessions, and
displays all information in an easy-to-check table list, on which you can view
summarized details and manually input other information about the test
vehicle and diagnostic loggings, etc. The Vehicle History also provides direct
access to the previously tested vehicle and allows you to restart a diagnostic
session without the need to do vehicle identification again.
Figure 5-0-7 Sample Vehicle History Screen
1. Top Toolbar Buttons – navigates and makes various controls of the
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application.
2. Main Section – displays all the vehicle history records information.
To activate a test session for the recorded vehicle
1. Tap the Shop Manager application on the MaxiSys Job Menu.
2. Select Vehicle History
3. Tap the Diagnostics button at the bottom of the thumbnail of a
vehicle record item. Or,
4. Select a vehicle record item by tapping the thumbnail.
5. A Historical Test record sheet displays, check the recorded
information of the recorded test vehicle, and tap the Diagnostics
button on the upper right corner.
6. The vehicle’s Diagnostics screen displays, now a new diagnostic
session is activated, see 0 Diagnosis on page 29 for detailed
instructions on vehicle diagnostic operations.
Historical Test Record
The Historical Test record sheet of the tested vehicle is a detailed data form,
which includes all general information of the vehicle such as vehicle year, make
and model, etc., and the diagnostic trouble codes retrieved from the previous test
sessions, as well as other service details which can be added manually by the
technician himself.
Figure 5-0-8 Sample Historical Test Record Sheet
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To edit the Historical Test record sheet
1. Tap the Shop Manager application on the MaxiSys Job Menu.
2. Select Vehicle History.
3. Select the specific vehicle history record thumbnail from the main
section. The Historical Test record sheet displays.
4. Tap the Edit button to start editing.
5. Tap on each item to input the corresponding information or add
attaching files or images.
NOTE
The vehicle VIN number, or license and the customer information account are
correlated by default. Adding one of the information will automatically
associate the other item in the record sheet, provided that the later one exists.
6. Tap Add to Customer to correlate the Historical Test record sheet to an
existing customer account, or add a new associating account to be
correlated with the test vehicle record. See 0 Customer Manager on page
83 for more information.
7. Tap Done to save the updated record sheet, or tap Cancel to exit without
saving.
Workshop Information
The Workshop Information form allows you to edit, input and save the detailed
workshop information, such as shop name, address, phone number and other
remarks, which, when printing vehicle diagnostic reports and other
associated test file, will appear as the header of the printed documents.
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Figure 5-0-9 Sample Workshop Information Sheet
To edit the Workshop Information sheet
1. Tap the Shop Manager application on the MaxiSys Job Menu.
2. Select Workshop Information.
3. Tap the Edit button on the top toolbar.
4. Tap on each field to input the appropriate information.
5. Tap Done to save the updated workshop information sheet, or tap
Cancel to exit without saving.
Customer Manager
The Customer Manager function allows you to create and edit customer
accounts. It helps you to save and organize all customer information accounts
that are correlated with the associated test vehicle history records, which is a
great support for the arrangement of daily workshop business.
To create a customer account
1. Tap the Shop Manager application on the MaxiSys Job Menu.
2. Select Customer Manager.
3. Tap the Add Account button. An empty information form displays,
tap each field to input the appropriate information.
NOTE
The items that must be filled are indicated as required fields.
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4. Tap the □
+ photo frame beside the Name chart to add a photo. A
sub menu displays, select Take Photo to take a new photo for the
account, or select Choose Photo to choose from the existing files.
5. Some customers may have more than one vehicle for service; you
can always add new vehicle information to the account to be
correlated. Tap Add New Vehicle Information, and then fill in the
vehicle information. Tap the ○
x button to cancel adding.
6. Tap Done to save the account, or tap Cancel to exit without saving.
To edit a customer account
1. Tap the Shop Manager application on the MaxiSys Job Menu.
2. Select Customer Manager.
3. Select a customer account by tapping the corresponding name card.
A Customer Information sheet displays.
4. Tap the Edit button on the top toolbar to start editing.
5. Tap on the input field where needs to be altered or supplemented,
and enter updated information.
6. Tap Done to save the updated information, or tap Cancel to exit
without saving.
To delete a customer account
1. Tap the Shop Manager application on the MaxiSys Job Menu.
2. Select Customer Manager.
3. Select a customer account by tapping the corresponding name card.
A Customer Information sheet displays.
4. Tap the Edit button on the top toolbar to start editing.
5. Tap the Delete Customer Information button. A confirmation
message displays.
6. Tap OK to confirm the command, and the account is deleted. Tap
Cancel to cancel the request.
History Notes
The History Notes function allows you to add audio and video records, text
notes and photos, to keep multi-media work logs for the associated customer
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account, which can be very helpful when dealing with repeat customers.
Keeping notes for each vehicle serviced for each customer will keep you
always on track and well organized in business.
To access History Notes
1. Tap the Shop Manager application on the MaxiSys Job Menu.
2. Select Customer Manager or Vehicle History.
3. Select a customer account by tapping the corresponding name card.
A Customer Information sheet displays (if Customer Manager is
selected). Or, select a vehicle history record item to open the
Historical Test record sheet (if Vehicle History is selected).
4. Tap the History Notes button on the top bar. Now the History Notes
screen displays.
Figure 5-0-10 Sample History Notes Screen
1. Functional Buttons – navigates and make various controls of the
function
2. Main Section – displays the note list on the left column and the
detail information of the selected note on the right column
Table 0-2 Function Buttons in History Notes
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Button
Name
Description
Back
Returns to the previous screen.
Delete
Touching this button deletes the selected
note.
Search
Quickly locates the required note by
entering the note title.
Cancel
Touching this button to cancel edit or file
search.
Edit
Touching this button opens an edit window
allowing you to edit notes and attach files.
Add
Notes
Touching this button to add new note in
History Notes.
Audio
Record
Performs audio recording and creates
audio files.
Add
Photos
Opens the image file for selection, and
adds the selected photos to History Notes.
Take a
Video
Records a video and adds the file to
History Notes.
Take a
Photo
Takes photos and adds the files to History
Notes.
Save
Saves notes.
To add a note in History Notes
1. Access History Notes.
2. Tap the Add Notes button. An edit window displays.
3. Tap on the Title bar to input a note title.
4. Tap on the blank space below to edit a text note or remark.
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5. Select a function button on the top to add files in any form you
choose.
6. Tap Save to save the note; tap Discard or Cancel to exit without
saving.
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8 Data Manager Operations
The Data Manager application is used to store, print, and review the saved
files. Most operations are controlled through the toolbar.
Selecting the Data Manager application opens the file system menu. Different
file types are sorted separately under different options, there are six types of
information files to be viewed or played back.
Figure 6-0-11 Sample Data Manager Main Screen
Operations
Data Manager Operations are based on toolbar controls. Details are
explained in the following sections.
Image Files
The Image section is a JPG database containing all captured screenshot
images.
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Figure 6-0-12 Sample Image Database Screen
1. Toolbar Buttons – used to edit, print and delete the image files. See
Table 6-3 Toolbar Buttons in JPG Database on page 89 for detailed
information.
2. Main Section – displays the stored images.
Table 6-3 Toolbar Buttons in JPG Database
Button
Name
Description
Back
Returns to the previous screen.
Enter Edit
Tapping this button shows the
editing toolbar to print, delete or view
image information.
Cancel
Tapping this button close the editing
toolbar or cancels file search.
Search
Quickly locates the image file by
entering the vehicle name, test path,
file name or file info.
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Info
Tapping this button opens a window
displaying the details of the image.
Print
Tapping this button prints the
selected image.
Delete
Tapping this button deletes the
selected image.
To edit image information
1. Select Data Manager application from the MaxiSys Job Menu.
2. Select Image to access the JPG database.
3. Select an image to display it in full screen.
4. Tapping the screen once displays the editing toolbar.
5. Tap the Info button to open a window displaying the image
information.
6. Tap the Edit button on the top right corner of the window. The editing
screen displays.
7. Edit the image information by entering the new file name, and file
information.
8. Tap Done to save the information and exit, or tap Cancel to exit
without saving.
To delete selected images
1. Select Data Manager application from the MaxiSys Job Menu.
2. Select Image to access the JPG database.
3. Tap the Enter Edit button to display the editing toolbar.
4. Select the images that need to be deleted by tapping the thumbnail
images, the selected thumbnail displays a tick icon at the bottom
right corner.
5. Tap the Delete button, and then Delete Selected, then the selected
images will be deleted.
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PDF Files
The PDF section stores and displays all PDF files of saved data. After
entering the PDF database, select a PDF file to view the stored information.
This section uses the standard Adobe Reader application for file viewing and
editing, please refer to the associated Adobe Reader manual for more
detailed instructions.
Review Data
The Review Data section allows you to playback the recorded data frames of
live data streams.
On the Review Data main screen, select a record file to playback.
Figure 6-0-13 Sample Data Playback Screen
1. Drop-down Toolbar – tap the button at the top center of the screen to
open the Drop-down Toolbar
2. Main Section – displays the recorded data frames
3. Navigation Toolbar – allows you to manipulate data playback
Use the Navigation Toolbar buttons to playback the record data from frame
to frame.
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Tap Back to exit data playback.
Apps Manager
This section allows you to manage the firmware applications installed on the
MaxiSys Diagnostics System. Selecting this section opens a managing
screen, on which you can check all the available vehicle diagnostic
applications.
Select the vehicle firmware you want to delete by tapping on the car brand
icon, the selected item will display a blue tick at the upper right corner. Tap
the Delete button on the top bar to delete the firmware from the system
database.
Data Logging
The Data Logging section allows you to launch Support platform directly to
view all records of all sent or unsent (saved) data loggings on the diagnostic
system. For more details, please refer to0 Data Logging 0on Page 107.
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9 Settings Operations
Selecting Settings application opens a setup interface, on which you can
adjust default setting and view information about the MaxiSys system. There
are seven options available for the MaxiSys system settings:
Unit
Language
Printing Setting
Notification Center
Auto Update
About
System Settings
Firmware
Operations
This section describes the operation procedures for the settings.
Unit
This option allows you to adjust the measurement unit for the diagnostic
system.
To adjust the unit setting
1. Tap the Settings application on the MaxiSys Job Menu.
2. Tap the Unit option on the left column.
3. Select the required measurement unit, Metric or English. A tick icon
will display to the right of the selected unit.
4. Tap the Home button on the top left corner to return to the MaxiSys
Job Menu. Or select another setting option for the system setup.
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Language
This option allows you to adjust the display language for the MaxiSys
system.
To adjust the language setting
1. Tap the Settings application on the MaxiSys Job Menu.
2. Tap the Language option on the left column.
3. Select the required language. A tick icon will display to the right of
the selected language.
4. Tap the Home button on the top left corner to return to the MaxiSys
Job Menu. Or select another setting option for the system setup.
Printing Setting
This option allows you to print any data or information anywhere and anytime
via Wi-Fi connection. For more information about printing, see 0 Printing
Operation on page 15.
To setup the printer connection
1. Tap the Settings application on the MaxiSys Job Menu.
2. Tap the Printing Setting option on the left column.
3. Tap the Print via Network item to activate the printing function,
which enables the device to send files to the printer through the PC
via Wi-Fi connection.
4. Tap the Home button on the top left corner to return to the MaxiSys
Job Menu. Or select another setting option for the system setup.
Notification Center
This option allows you to turn the Notification Center function on or off. The
Notification Center function configures the MaxiSys tablet to receive regular
on-line messages from the server for system update notifications or other
service information via the Internet. It is highly recommended to keep this
function on all the time, so you won’t miss out any new update for MaxiSys
or event from Autel. Internet access is required for receiving on-line
messages.
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To enable the Notification Center function
1. Tap the Settings application on the MaxiSys Job Menu.
2. Tap the Notification Center option on the left column.
3. Tap the ON/OFF button to enable or disable the Notifications
function. If the function is enabled the button turns blue, or if disabled
the button turns gray.
4. Tap the Home button on the top left corner to return to the MaxiSys
Job Menu. Or select another setting option for the system setup.
When the Notification Center function is turned on, and new messages are
received by the MaxiSys device, a notification message displays on the
MaxiSys Job Menu. Press on the message bar and drag it down, and the
received messages are shown in the list, slide the list up or down to view all
if the message list covers more than one screen.
Tapping a specific message launches the corresponding application. For
example, if you tap on an Update notification message, the Update
application will be launched.
Auto Update
The Auto Update allows the tool to automatically update the OS, the MaxiSys
system, and the Vehicle. All you need to do is to switch ON by tapping the
button on the right side of each and set the desired automatic update time.
To set auto system or vehicle update
1. Tap the Settings application on the the MaxiSys Job Menu.
2. Tap the Auto Update option on the left column. The three auto
update items list on the right.
3. Switch the ON the button on the right of item that you want to auto
update.
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4. Tap on the time to set time, you can use the + and – button or tap
on the numbers then the manual input screen will pop up. Tap Done
to complete the time setting.
NOTE
Internet connection is necessary for auto update, otherwise it would not work
even if you have already switch it on. Make sure the tool is connected to the
Internet for the time you have set.
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About
The About option provides information of the MaxiSys diagnostic device
regarding the product name, version, hardware, and serial number, etc.
To check the MaxiSys product information in About
1. Tap the Settings application on the MaxiSys Job Menu.
2. Tap the About option on the left column. The product information
screen displays on the right.
3. Tap the Home button on the top left corner to return to the MaxiSys
Job Menu, or select another setting option for the system setup, after
viewing.
System Settings
This option provides you a direct access to the Android background system
setting interface, on which you can adjust various system settings for the
Android system platform, regarding wireless and networks settings, various
device settings such as sound and display, as well as system security settings,
and check the associated information about the Android system, etc.
To enable the App Switcher function
1. Tap the Settings application on the MaxiSys Job Menu.
2. Tap the System settings option on the left column.
3. Tap the App Switcher option on the left column.
4. Mark the checkbox beside “Always show the App Switcher” on the
right side of the screen, then the App Switcher icon shows.
Short pressing the App Switcher icon opens a control panel:
Tapping a specific app shortcut button enables you to switch directly to
the selected application screen.
Long pressing a specific app shortcut button displays the app menu, on
which you can select and change the app shortcut.
Pressing and dragging the App Switcher icon around allows you to
change the icon position alongside the edge of the screen.
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You may refer to Android documentation for additional information about
Android system settings.
Firmware
This option allows you to update the firmware of the scan tool. Connect the
scan tablet with the vehicle through DLC or use the mini USB cable for power
supply. Follow the on-screen instructions to complete the operation. Internet
connection is necessary for this operation.
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10 Update Operations
The Update application allows you to download the latest released software.
The updates can improve the MaxiSys applications’ capabilities, typically by
adding new tests, new models, or enhanced applications to the database.
The Display Tablet automatically searches for available updates for all of the
MaxiSys software when it is connected to the internet. Any updates that are
found can be downloaded and installed on the device. This section describes
installing an update to the MaxiSys System. A notification message displays
if an update is available when the Notifications Center function is enabled in
the Settings application (See 0 Notification Center page 94 for details).
Figure 8-0-1 Sample Update Screen – for MaxiCheck MX808
① Navigation and Controls
Home Button – returns to the MaxiSys Job Menu
Update All – updates all available updates
Diagnostics Tab – displays all available vehicle diagnostic software
TPMS Tab - displays all available TPMS service software for
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vehicles
Search Bar – search specific update item by inputting the file name,
for example: a vehicle make
② Status Bar
Left Side – displays the MaxiSys device model information and serial
number
Right Side – displays an update progress bar indicating the
completion status
③ Main Section
Left Column – displays vehicle logos and update software version
information; tap the About button displays a function list in PDF
showing more details about the software
Middle Column – displays a brief introduction about the new
changes to the software operation or capabilities. Tap ○
i button to
open an information screen to view more details, and tap the dim
area around to close the window.
Right Column – according to the operation status of each software
item, the button displays differently.
a) Tap Update to update the selected item.
b) Tap Pause to suspend the updating procedure.
c) Tap Continue to go on updating the suspended update.
To update the diagnostic software and TPMS service software
1. Make sure the Display Tablet is connected to a power source with
stable access to the internet.
2. Tap the Update application button from the MaxiSys Job Menu; or
tap the update notification message when received one; or tap the
Update icon on Vehicle Menu in Diagnostics application. The
Update application screen displays.
3. Check all available updates:
If you decide to update all the items of diagnostic software,
select Diagnostics Tab and then tap the Update All button; if
you want to update all items of TPMS service software, select
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TPMS Tab and then tap the Update All button.
If you only want to update one or some of the item(s), tap the
Update button on the right column of the specific item(s).
4. Tap the Pause button to suspend the updating process. When you
tap Continue to renew the update, the updating process will
resume from the break point.
5. When the updating process is completed, the firmware will be
installed automatically. The previous version will be replaced.
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11Support Operations
This application launches the Support platform which synchronizes Autel’s
on-line service base station with the Display Tablet. In order to synchronize
the device to your on-line account, you need to register the product through
the Internet when you use it for the first time. The Support application is
connected to Autel’s service channel and on-line communities which provides
the quickest way for problem solutions, allowing you to submit complaints or
sent help requests to obtain direct services and supports.
Product Registration
In order to get access to the Support platform and obtain update and other
services from Autel, you are required to register the MaxiSys Diagnostic
Device the first time you use it.
To register the diagnostic device
1. Visit the website: http://pro.autel.com.
2. On the Sign In page, input your account ID and other information to
log in, if you already have an account.
3. If you are a new member to Autel and do not have an account yet,
click the Create Autel ID button on the left side.
4. Enter the required information in the input fields, read through
Autel’s Terms and Conditions and tick on Agree, and then click
Create Autel ID at the bottom to continue.
5. The online system will automatically send a confirmation email to
the registered email address. Validate your account by clicking the
link provided through the mail. A product registration screen opens.
6. Find out the device’s serial number and password from the About
section of the Settings application on the Display Tablet.
7. Select the product model of your device, enter the product serial
number and password on the Product Registration screen, and click
Submit to complete the registration procedure.
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Support Screen Layout
The Support application interface is navigated by 4 simple buttons on the top
navigation bar, operation of each is described below in turn from left to right:
Home Button – returns to the MaxiSys Job Menu.
Back – returns to the previous screen, each press takes you back one
step.
Forward – each press moves forward one screen until you’ve reached
the last screen visited.
Refresh – reload and update the screen.
Figure 10-0-1 Sample Support Application Screen
The main section of the Support screen is divided into two sections. The
narrow column on the left is the main menu; selecting one subject from the
main menu displays the corresponding functional interface on the right.
My Account
The My Account screen displays the comprehensive information of the user
and the product, which is synchronized with the on-line registered account,
including User Info, Device Info, Update Info and Service Info.
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Personal Info
The User Info and Device Info are both included under the Personal Info
section.
User Info - displays detailed information of your registered on-line Autel
account, such as your Autel ID, Name, Address and other contact
information, etc.
Device Info – displays the registered product information, including the
Serial Number, Registration Date, Expire Date, and Warranty Period.
Update Info
The Update Info section displays a detailed record list of the product’s
software update history, including the product serial number, software version
or name, and the update time.
Service Info
The Service Info section displays a detailed record list of the device’s service
history information. Every time the device has been sent back to Autel for
repair, the device’s serial number and the detailed repair information, such
as the fault type, changed components, or system reinstallation, etc., will be
recorded and updated to the associated online product account, which will be
synchronized to the Service Info section.
User Complaint
The User Complaint screen allows you to establish a new complaint case, as
well as to view historical complaint records.
Screen Layout
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Figure 10-0-2 Sample Complaint Screen
The User Complaint screen consists of two parts.
1. Option Bar
Period Filter – displays only the complaint records within the
defined period on the list
Status Filter – displays the corresponding complaint records
according to the selected case status
New Complaint Button – starts a new complaint case.
2. Complaint List
The complaint list normally displays all the complaint records of all time
and all status by default. The summary information for each complaint
item includes the Subject Name, Ticket ID, User’s Account ID, Date, and
the Case Status.
There are four kinds of the case status:
Open – indicates the complaint case has been started but not
processed yet
Suspended – indicates the complaint case is being processed
Waiting Customer Reply – indicates the complaint has been
replied by the service personnel, and requires feedback from the
customer
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Closed – indicates the complaint case has been processed, solved,
and ended
To view the detailed complaint session, tap the ○
> button on the
right side of the case item.
To establish a new complaint session
1. Register the product online.
2. Tap the Support application on the MaxiSys Job Menu. The
device information is automatically synchronized with the online
account.
3. Tap Complaint on the Main Menu.
4. Tap the New Complaint button at the upper right corner. A
selection menu with a category of service channels displays.
5. Select your target service channel and click Next to continue. A
standard complaint form displays, on which you are allowed to
enter detailed information, such as personal information,
vehicle information, and device information, you can also attach
image or PDF files with the form.
6. Enter in each input field the appropriate information, in order to
settle the complaint more efficiently, it is recommended to fill out
the complaint form as detailed as possible.
7. Select the required processing time on the last section
according to the urgency of the case.
8. Tap Submit to send the completed form to Autel’s online service
center, or tap Reset to refill it. The submitted complaints will be
carefully read and handled by the service personnel, and the
respond speed may depend on the processing time you’ve
required.
To make a reply in a complaint session
1. Register the product online.
2. Tap the Support application on the MaxiSys Job Menu. The
device information is automatically synchronized with the online
account.
3. Tap Complaint on the Main Menu.
4. Select an existing complaint case item on the record list by
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tapping the ○
> button on its right side. The screen displays the
complaint session details.
5. Tap the Post Reply button on the upper right side after viewing,
to make a reply. An edit screen displays.
6. Input the content in the input field, and if necessary, upload an
attaching file.
7. Tap Submit to post the reply.
8. Tap the States selection drop-down menu to reset a case state.
9. Tap the Update button to commit the newest update.
Data Logging
The Data Logging section keeps records of all sent or unsent (saved) data
loggings on the diagnostic system. The support personnel receive and
process the submitted reports through the Support platform, and send back
problem solutions within 48 hours to the corresponding Data Logging session,
on which you are also allowed to have a direct conversation with the support
personnel.
Figure 10-0-3 Sample Data Logging Screen
To make a reply in a Data Logging session
1. Tap on the Sent tag to view a list of submitted data loggings.
2. Select a specific item to view the latest update of the processing
progress.
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3. Tap on the input field at the bottom of the screen, and enter the texts.
Or tap the Audio button to record a voice message, or camera button
to take a picture.
4. Tap Send to deliver your message to the technical center.
Communities
The Communities section launches and synchronizes with the Technical
Forums on Autel’s official website www.autel.com, where you are allowed to
discuss technical topics or share information with, as well as ask for technical
advices or offer technical supports to all other members in Autel’s online
support communities.
Figure 10-0-4 Sample Communities Home Screen
To start a discussion
1. Tap Start a discussion on the Communities Home screen. A list of
the major forums is displayed.
2. Select a desired group according to the subject you are about to
discuss. For example, if you are going to ask a question about the
MaxiSys tablet, tap MaxiSys to start a discussion.
3. Enter your topic and the discussion content in the appropriate input
field.
4. Select a category or edit tags for the discussed post. This will help
other members with similar interest to find your post.
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5. Tap OK to submit the post.
To join and reply to a discussion post
1. Select a forum group that you are interested in, whether by the
product or the features, on the Communities Home screen. A list of
the latest posts is displayed.
2. Select a specific category on the Categories menu to better pinpoint
the topics you are most interested with.
3. Tap the ○
> button on the right side of the topic item to view the
discussion. The posts contents are displayed.
4. Browse through all the posts by sliding the screen up and down. Tap
Go to original post when reaching the end of the discussion to
return to the first post.
5. Tap Reply to reply a specific post, or tap Reply to original post to
join and continue the whole discussion.
6. Enter your comment in the input field, and tap OK to submit your
post.
User Profile
The User Profile section allows you to set personal Avatar, check your
member status and other information, as well as to review your personal
posts in the communities.
Tap the Avatar image on the Communities screen to open the User Profile.
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Figure 0-5 Sample User Profile Screen
Profile – displays the user’s personal information and member status.
The Related links allow you to check the Top Users (ranked according
to their points and levels) in the communities, as well as to find out other
online users.
Avatar – allows you to select an image to set as your personal Avatar to
be displayed in the communities.
Stuff – displays all the discussions you’ve posted at various forums in a
list.
Training Channels
The Training section provides quick links to Autel’s online video accounts.
Select a video channel by the language to see all the available online tutorial
videos from Autel for various technical supports, such as product usage
techniques and vehicle diagnostics practice, etc., may be available for your
interests.
FAQ Database
The FAQ section provides you comprehensive and abundant references for
all kinds of questions frequently asked and answered about the use of Autel’s
online member account, and shopping and payment procedures.
Account – displays questions and answers about the use of Autel’s
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online user account.
Shopping & Payment – displays questions and answers about online
product purchase and payment methods or procedures.
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12 Training Operations
The Training application provides and allows you to play various tutorial
videos stored on the device. The stored training materials mainly consists of
product usage tutorials and vehicle diagnostic training videos, all produced
by top-notch technicians and product experts. The application also allows you
to download or watch more associated videos online, by providing quick links
to Autel’s online video database.
Figure 0-1 Sample Training Application Screen
1. Navigation Buttons – allows you to navigate the application interface.
Home Button – returns to the MaxiSys Job Menu
More Video Button– displays all available video files with stable
network connection
2. Main Section – displays the available video files for watching
To play a video
1. Tap the Training application on the MaxiSys Job Menu. The
Training application screen displays.
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2. Select a video file from the main section.
3. Select a Player from the popup window if necessary. Now you
can watch the video, it is played in full screen mode.
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13 Remote Desk Operations
The Remote Desk application launches the TeamViewer Quick Support
program, which is a simple, fast and secure remote control interface. You can
use the application to receive ad-hoc remote support from Autel’s support
center, colleagues, or friends, by allowing them to control your MaxiSys tablet
on their PC via the TeamViewer software.
Operations
If you think of a TeamViewer connection as a phone call, the TeamViewer ID
would be the phone number under which all TeamViewer Clients can be
reached separately. Computers and mobile devices that run TeamViewer are
identified by a globally unique ID. The first time the Remote Desk application
is started, this ID is generated automatically based on the hardware
characteristics and will not change later on.
Make sure the Display Tablet is connected to the Internet before launching
the Remote Desk application, so that the Display Tablet is accessible to
receive remote support from the third party.
Figure 0-1 Sample Remote Desk Screen
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To receive remote support from a partner
1. Power on the Display Tablet.
2. Tap the Remote Desk application on the MaxiSys Job Menu. The
TeamViewer interface displays and the device ID is generated and
shown.
3. Your partner must install the Remote Control software to his/her
computer by downloading the TeamViewer full version program
online (http://www.teamviewer.com), and then start the software on
his/her computer at the same time, in order to provide support and 、、
4. Provide your ID to the partner, and wait for him/her to send you a
remote control request.
5. A popup displays to ask for your confirmation to allow remote control
on your device.
6. Tap Allow to accept, or tap Deny to reject.
Refer to the associated TeamViewer documents for additional information.
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14 Quick Link Operations
The Quick Link application provides you with convenient access to Autel’s
official website and many other well-known sites in automotive service, which
offers you abundant information and resources, such as technical help,
knowledge base, forums, training, and expertise consultations, etc.
Figure 0-1 Sample Quick Link Screen
To open a quick link
1. Tap the Quick Link application on the MaxiSys Job Menu. The
Quick Link application screen displays.
2. Select a website thumbnail from the main section. The Chrome
browser is launched and the selected website is opened.
3. Now you can start exploring the website!
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15 Function Viewer
The Function Viewer allows you to search the functions supported by our
tools and the version information. There are two ways of searching, either by
searching the tool and the vehicle or searching the functions.
To Search by the vehicle
5. Tap the Function Viewer application on the MaxiSys Job Menu. The
Function Viewer application screen displays.
6. Tap the tool name on the top left to drop down the tool list, tap the
one you want to search.
7. Tap the vehicle brand, model, and year you want to search.
8. All the functions support by the selected tool for the selected vehicle
displays with three column, function, sub function, and version.
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Search by the functions
4. Tap the Function Viewer application on the MaxiSys Job Menu. The
Function Viewer application screen displays.
5. Tap the tool name on the top left to drop down the tool list, tap the
one you want to search.
6. Type in the function you want to search to the top right search
column. All the vehicles with this function will be listed with 8
columns, the Brand, Model, Year, System, Sub system, Function,
Sub function, and Version.
NOTE
Fuzzy search is supported, type in part of the function you want to search can
also find you all the related.
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16 Maintenance and Service
Maintenance Instructions
The following shows how to maintain your devices, together with precautions
to take.
Use a soft cloth and alcohol or a mild window cleaner to clean the touch
screen of the tablet.
Do not use any abrasive cleansers, detergent, or automotive chemicals
to the tablet.
Maintain the devices in dry conditions and keep them within normal
operating temperatures.
Dry your hands before using the tablet. The touch screen of the tablet
may not work if the touch screen is moist, or if you tap the touch screen
with wet hands.
Do not store the devices in humid, dusty or dirty areas.
Check the housing, wiring, and connectors for dirt and damage before
and after each use.
At the end of each work day, wipe the device housing, wiring, and
connectors clean with a damp cloth.
Do not attempt to disassemble your tablet or the VCI unit.
Do not drop or cause severe impact to the devices.
Use only authorized battery chargers and accessories. Any malfunction
or damage caused by the use of unauthorized battery charger and
accessories will void the limited product warranty.
Ensure that the battery charger does not come in contact with conductive
objects.
Do not use the tablet beside microwave ovens, cordless phones and
some medical or scientific instruments to prevent signal interference.
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Troubleshooting Checklist
A. When the Display Tablet does not work properly:
Make sure the tablet has been registered online.
Make sure the system software and diagnostic application software
are properly updated.
Make sure the tablet is connected to the Internet.
Check all cables, connections, and indicators to see if the signal is
being received.
B. When battery life is shorter than usual:
This may happen when you are in an area with low signal strength.
Turn off your device if is not in use.
C. When you cannot turn on the tablet:
Make sure the tablet is connected to a power source or the battery
is charged.
D. When you are unable to charge the tablet:
Your charger maybe out of order. Contact your nearest dealer.
You may be attempting to use the device in an overly hot/cold
temperature. Try changing the charging environment.
Your device may have not been connected to the charger properly.
Check the connector.
NOTE
If your problems persist, please contact Autel’s technical support personnel
or your local selling agent.
About Battery Usage
Your tablet is powered by a built-in Lithium-ion Polymer battery. This means
that, unlike other forms of battery technology, you can recharge your battery
while some charge remains without reducing your tablet’s autonomy due to
the “battery memory effect” inherent in those technologies.
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DANGER
The built-in Lithium-ion Polymer battery is factory replaceable only; incorrect
replacement or tampering with the battery pack may cause an explosion. Do
not use a damaged battery charger.
Do not disassemble or open crush, bend or deform, puncture or shred.
Do not modify or remanufacture, attempt to insert foreign objects into the
battery, expose to fire, explosion or other hazard.
Make sure to use the charger and USB cables only that come together
in the package. If you use the other charger and USB cables, you might
incur malfunction or failure of the device.
Only use the charging device that has been qualified with device per the
standard. Use of an unqualified battery or charger may present a risk of
fire, explosion, leakage, or other hazard.
Avoid dropping the tablet. If the tablet is dropped, especially on a hard
surface, and the user suspects damage, take it to a service center for
inspection.
The closer you are to your network’s base station, the longer your tablet
usage time because less battery power is consumed for the connection.
The battery recharging time varies depending on the remaining battery
capacity.
Battery life inevitably shortens over time.
Since over charging may shorten battery life, remove the tablet from its
charger once it is fully charged. Unplug the charger, once charging is
complete.
Leaving the tablet in hot or cold places, especially inside a car in summer
or winter, may reduce the capacity and life of the battery. Always keep
the battery within normal temperatures.
Service Procedures
This section introduces information for technical support, repair service, and
application for replacement or optional parts.
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Technical Support
If you have any question or problem on the operation of the product, please:
Call 1-855-288-3587/1-855-AUTELUS (North America), or 0086-755-
86147779 (China).
Contact the local distributer or agent.
Visit our website http://pro.autel.com or www.autel.com.
Repair Service
If it becomes necessary to return your device for repair, please download the
repair service form from www.autel.com, and fill in the form. The following
information must be included:
Contact name
Return address
Telephone number
Product name
Complete description of the problem
Proof-of-purchase for warranty repairs
Preferred method of payment for non-warranty repairs
NOTE
For non-warranty repairs, payment can be made with Visa, Master Card, or
with approved credit terms.
Send the device to your local agent, or to the below address:
8th Floor, Building B1, Zhiyuan,
Xueyuan Road, Xili, Nanshan,
Shenzhen, 518055, China
Other Services
You can purchase the optional accessories directly from Autel’s authorized
tool suppliers, and/or your local distributor or agent.
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Your purchase order should include the following information:
Contact information
Product or part name
Item description
Purchase quantity
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16 Compliance Information
FCC Compliance FCC ID: WQ8-1610MX808
This device complies with Part 15 of the FCC rules and Industry Canada’s
licence-exempt RSSs. Operation is subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept any interference received, including
interference that may cause undesired operation.
Cet appareil est conforme aux CNR exempts de licence d’Industrie
Canada. Son fonctionnement est soumis aux deux conditions
suivantes:
1. Ce dispositif ne peut causer des interferences; et
2. Ce dispositif doit accepter toute interférence, y compris les
interférences qui peuvent causer un mauvais fonctionnement de
l’appareil.
WARNING
Changes or modifications not expressly approved by the party responsible
for compliance could void the user’s authority to operate the equipment.
NOTE
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation.
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
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However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or
more of the following measures:
-- Reorient or relocate the receiving antenna.
-- Increase the separation between the equipment and receiver.
-- Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
-- Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party
responsible for compliance could void the user’s authority to operate
the equipment.
RF WARNING STATEMENT
The device has been evaluated to meet general RF exposure requirement.
The device can be used in portable exposure condition without restriction.
The term “IC” before the radio certification number only signifies that IC
technical specifications were met.
RoHS COMPLIANCE
This device is declared to be in compliance with the European RoHS Directive
2011/65/EU.
CE COMPLIANCE
This product is declared to conform to the essential requirements of the
following Directives and carries the CE mark accordingly:
EMC Directive 2014/30/EU
R&TTE Directive 1999/5/EC
Low Voltage Directive 2014/35/EU
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17 Warranty
12-Month Limited Warranty
Autel Intelligent Technology Corp., Ltd. (the Company) warrants to the
original retail purchaser of this MaxiSys Diagnostic Device, that should this
product or any part thereof during normal consumer usage and conditions,
be proven defective in material or workmanship that results in product failure
within twelve (12) months period from the date of delivery, such defect(s) will
be repaired, or replaced (with new or rebuilt parts) with Proof of Purchase, at
the Company’s option, without charge for parts or labor directly related to the
defect(s).
The Company shall not be liable for any incidental or consequential damages
arising from the use, misuse, or mounting of the device. Some states do not
allow limitation on how long an implied warranty lasts, so the above limitations
may not apply to you.
This warranty does not apply to:
a) Products subjected to abnormal use or conditions, accident, mishandling,
neglect, unauthorized alteration, misuse, improper installation or repair
or improper storage;
b) Products whose mechanical serial number or electronic serial number
has been removed, altered or defaced;
c) Damage from exposure to excessive temperatures or extreme
environmental conditions;
d) Damage resulting from connection to, or use of any accessory or other
product not approved or authorized by the Company;
e) Defects in appearance, cosmetic, decorative or structural items such as
framing and non operative parts.
f) Products damaged from external causes such as fire, dirt, sand, battery
leakage, blown fuse, theft or improper usage of any electrical source.
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IMPORTANT
All contents of the product may be deleted during the process of repair. You
should create a back-up copy of any contents of your product before
delivering the product for warranty service.