Avaya 12 Call Management System (CMS) Release Sun Enterprise 3500 Computer CMS Upgrade Express (CUE) To The Manual Daaac8ad C4b8 452f 9fa9 31d8b85b90f6
User Manual: Avaya 12 to the manual
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Page Count: 72
- Avaya Call Management System (CMS)
- Release 12
- Sun Enterprise 3500 Computer
- CMS Upgrade Express (CUE)
- Contents
- Preface
- Preparing for the upgrade
- Verifying that the customer has prepared their system for an upgrade
- Required documentation
- Remote support
- Trouble escalation
- Switch compatibility
- Hardware additions
- Software considerations
- Customization issues
- Disk mirroring
- Parts list
- Checking for printer requests and large mail files
- Checking for ACD 1
- Checking for a symbolic link between /etc/hosts and /etc/inet/hosts
- Extracting the customer’s administration and options
- Removing and replacing disk drives
- Prerequisites
- Disk upgrade procedures
- Removing and labeling the old disk drives
- Installing the new boot disk drive
- Booting up the system with the new boot disk drive
- Verifying that the system recognizes the new boot disk drive
- Checking the status of the boot disk drive
- Checking the status of the tape drives
- Verifying that the upgrade can continue
- Copying and activating the customer’s administration and options
- Installing CMS patches
- Copying customer data
- Checking file differences between the old system and the new system
- Linking the /etc/hosts file
- Installing the remaining disk drives
- Verifying that the system recognizes all disk drives
- Checking the status of the disks
- Activating customer options
- Removing temporary ACD 1
- Turning on CMS
- Verifying that CMS is operating
- Checking “manual merge” discrepancies
- Checking Free Space Allocation
- Turning on Visual Vectors server (optional)
- Updating the switch setup
- Setting the Informix configuration parameters
- Removing the upgrade files
- Migrating customer data
- Resetting the CONSOLE parameter
- Replacing the customer’s tapes
- Checking the status of the disks
- Turning the upgraded system over to the customer