Avaya Callpilot Quick Reference Guide Card Norstar Voice Mail Interface Remote Users

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Initializing your mailbox
You must initialize your mailbox to receive and store messages.

CallPilot Quick Reference Card
Norstar Voice Mail interface Remote Users

1. Dial the CallPilot system telephone number.
The CallPilot system number is:______________________.
2. Dial the CallPilot extension, then enter your mailbox number.
3. Enter ‚‚‚‚ (the temporary password) and press £.

New
Messages

4. Enter a new password from four to eight digits long that does
not start with zero, and press £.

Record
Messages

5. Reenter your new password and press £.
6. At the tone, record your name in the company directory.

Saved
Messages

7. Press £ to end the recording.
8. Press £ to accept the recording.
9. Replace the handset to end the session.

Mailbox
Commands

Now you are ready to record your personal mailbox greetings and
use the CallPilot features described in this card.
Skip

Oper

Back

Copyright © 2005–2006
Nortel Networks, All
rights reserved
NN40090-105 01.01

Note: If you do not record a personal greeting, your
Company Directory name plays to callers.
For detailed information about using the Norstar Voice Mail,
interface, refer to the CallPilot Reference Guide.

Accessing your mailbox
From your telephone:
1. Enter the CallPilot system number and then enter the CallPilot extension.
Enter your mailbox number and password and press £.
Follow the voice prompts and press the dialpad keys for the features you want to use.

2.
3.

¤

‹

Listen to New
Messages

⁄
Company
Directory

fl

°

Listen to Saved
Messages

Record
Message
¤

›

fi

Greetings and
Call Forward
Options

Change
Password

Target
Attendant

Mailbox
Administration
°

fl
Off-Premise
Message
Notification

Outbound
Transfer
Options

•
Return to
Main
Menu

⁄

¤

‹

Record Greetings

Choose Greeting

Call Forward

⁄

¤

Primary

Alternate

‹
Personalized

⁄
Primary

¤
Alternate

Playing messages
From your telephone:
1. Enter the CallPilot system number and then enter the CallPilot extension.
2.
3.

Enter your mailbox number and password and press £.
Follow the voice prompts and press the dialpad keys for the features you want to use.
Press 2 to listen to new messages, or 6 to listen to saved messages.

‹

¤

Record Message

Listen to New Messages
⁄⁄

⁄*
Skip
Backward

‹*

¤*
Pause/
Continue

fl

‹‹* ›
Previous
Message

Skip
Forward

°
Mailbox Administration

Listen to Saved Messages
fi

fl

‡

Forward
Copy

Next
Message

Message
Envelope

Skip to
End
* Applies only when message is playing.

°

·

Delete
Message

Reply to
Message

‡‡

Save
Message

Replay

••*

Return to
Main Menu

To retrieve a deleted message
You can retrieve a deleted message if you are still in a CallPilot session. A deleted
message remains in your mailbox until you end your current CallPilot session. If
you have listened to all your new and saved messages, you can play and retrieve
your deleted messages.
Press ¤ to listen to your deleted messages. When you play your deleted message,
you have the option to save it. If you end the session without saving the deleted
message, it is permanently deleted from your mailbox.

Sending messages
From your telephone:
1. Enter the CallPilot system number and then enter the CallPilot extension.
2.
3.

Enter your mailbox number and password and press £.
Follow the voice prompts and press the dialpad keys for the features you want to use.
Press 3 to compose a message.

‹

¤
Listen to New Messages

fl

Record Message

°
Mailbox Administration

Listen to Saved Messages

£
End Recording
⁄
Replay

¤

£

Erase

Accept
Enter Mailbox Number

⁄
Certified

£

‹

Send

Delivery
Options
¤
Urgent

›
Add
Recipients
‹

›

Private

Timed
Delivery



---

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