AwarePoint S2 Equipment Location Transceiver User Manual

AwarePoint Corporation Equipment Location Transceiver

User Manual

Awarepoint Sensor S2 Installation Manual Date: 02/14/2008 AwarepointCorporation225Broadway,Suite1670SanDiego,CA92101www.awarepoint.com Document History Date Author Changes 02/14/2008 Derek Smith Initial Draft
1 Awarepoint Sensor S2 © 2008 Awarepoint Corporation Installation Manual CopyrightCopyright2008AwarepointCorporationAllrightsreserved.Thisproductordocumentisprotectedbycopyrightanddistributedunderlicensesrestrictingitsuse,copying,distribution,anddecompilation.NopartofthisproductordocumentmaybereproducedinanyformbyanymeanswithoutpriorwrittenauthorizationofAwarepointanditslicensors,ifany.Awarepoint,theAwarepointlogo,andReal‐timeAwarenessSolution,aretrademarksorregisteredtrademarksofAwarepointCorporationintheUnitedStatesandinothercountries. FCCComplianceAwarepointSensormodelS2FCCID:UAG‐S2ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothefollowingtwoconditions:(1)thisDevicemaynotcauseharmfulinterferenceand(2)thisDevicemustacceptanyinterferencereceived,includingInterferencethatmaycauseundesiredoperation.CAUTION:Changesormodificationsnotexpresslyapprovedbythepartyresponsibleforcompliancecouldvoidtheuser'sauthoritytooperatetheequipment.CAUTION:Thismanualdescribesinstallationproceduresforelectricalequipment.Properprecautionsarerequired.Particularattentionshouldbegiventotexthighlightedwiththefollowingsymbol:
2 Awarepoint Sensor S2 © 2008 Awarepoint Corporation Installation Manual TableofContentsSectionPage1Introduction ............................................................................................... 31.1Overview .............................................................................................. 31.2Preparing for Installation – Read this First! .......................................... 31.2.1Tools and Supplies .................................................................................................. 31.2.2Information ............................................................................................................... 31.3System Components ............................................................................ 41.3.1Sensor ..................................................................................................................... 42Awarepoint Sensor Installation ................................................................ 52.1Physical Installation ............................................................................. 52.2Secure Awarepoint Sensors ................................................................. 62.3Verify the Sensor Connects to the Network ......................................... 62.4Place Awarepoint Sensor on Map ........................................................ 63Troubleshooting ...................................................................................... 303.1Awarepoint Sensor ............................................................................. 30
3 Awarepoint Sensor S2 © 2008 Awarepoint Corporation Installation Manual 1 Introduction Customersupport:1‐888‐TAGIT‐NOW1.1 Overview ThissysteminstallationmanualisforanAwarepointemployeeorAwarepointtrainedserviceproviderwhointendstoinstalltheAwarepointSensor.1.2 Preparing for Installation – Read this First! 1.2.1 Tools and Supplies Priortoinstallation,youwillneedthefollowingtoolsandsupplies:1. SmallEthernetswitches(ifnecessarytopluginyourlaptop)2. HospitalGradePowerStrips(ifnecessarytoputanAwarepointSensorinanoutletthatisfull)3. InstallationKit,consistingofthefollowing: SerialCablewithNullModemAdapterandF‐FGenderChanger EthernetCable Zip‐Ties Double‐SidedTapeMountingStrips4. InstallationTools,consistingofthefollowing: Laptop Terminalemulatorsoftware(werecommendTeraTerm,availablefromhttp://www.tucows.com/preview/195282) USBtoSerialadapter(iflaptopdoesnothaveaserialport) Wirecutters–fortrimmingZipties Insulatedbladescrewdriver–forelectricalfaceplates,ifyoumakeanerrorwhentapingtheAwarepointSensorsdown Phillipsscrewdriver–forinstallingtheAwarepointAppliance1.2.2 Information Priortoinstallation,youwillneedthefollowinginformation:1. Mapsforallfloors,inpaperandelectronicformatwithcoverageareaoutlined2. AwarepointBridge IPAddressing:DHCPorStatic.IfusingStaticaddressingthen:IPAddress,DefaultGateway,andSubnetMask. IPAddressofAwarepointAppliance
4 Awarepoint Sensor S2 © 2008 Awarepoint Corporation Installation Manual  Location,withanEthernetportthathasbeentestedandconfiguredtoworkwith10Base‐T,fullduplexEthernet.(A10/100autosensesettingshouldbeadequate)1.3 System Components TheAwarepointReal‐timeAwarenessSolutionconsistsofseveralcomponentsasshowninthediagrambelow.ThepartsofthesystemthatrequireinstallationincludeAwarepointTags,AwarepointSensors,AwarepointBridges,andtheAwarepointAppliance.TheAwarepointAppliancecontainsallsoftwarenecessaryforsystemoperation. Figure 1-1.1: System Diagram 1.3.1 Sensor ThereareseveralmodelsofSensors.
5 Awarepoint Sensor S2 © 2008 Awarepoint Corporation Installation Manual Figure 1.1-2: Awarepoint Sensor model R1 Figure 1.1-3: Awarepoint Sensor model S2 TheSensormodelR1displaysitsstatusthreevisualindicatorsintheformofLightEmittingDiodes(LEDs).ThetopmostLEDindicatesnetworkstatus.RedindicatesthattheSensorcannotcommunicatewithanyotherdevices.YellowindicatesthatitcancommunicatewiththeBridgebutnottheAppliance.GreenmeansthatitcancommunicatewiththeBridgeandAppliance.ThemiddleLEDindicatesnetworkactivity.Innormaloperation,itwilloccasionallyblink.ThebottomLED(blue)indicatespower.Ifthedeviceispluggedintoanoutletthathaspowerthenitisilluminated.TheSensormodelS2displaysitsstatuswithoneLEDvisualindicator.Ifitisoffthenthedeviceisdefectiveornotpowered.RedindicatesthattheSensorcannotcommunicatewithanyotherdevices.YellowindicatesthatitcancommunicatewiththeBridgebutnottheAppliance.GreenmeansthatitcancommunicatewiththeBridgeandAppliance.2 Awarepoint Sensor Installation Sensorsneedtobelocatedthroughoutthecoveragearea,includingalongtheperimeter.WheninstallingSensors,beginbyinstallingSensorsneartheBridgeandworkprogressivelyoutwardinconcentriccircles.Inthismanner,youwillminimizethenumberofSensorsthatmustbemoved.PriortoinstallingtheSensors,theApplianceandBridgemustbeinstalledcorrectly.2.1 Physical Installation TheSensorsareinstalledinstandardelectricalpowerreceptacles.PriortoinstallingtheSensoryoumustlocateapoweredoutlet.Verifythatthereceptaclehaspowerbyusinganelectricaltester.
6 Awarepoint Sensor S2 © 2008 Awarepoint Corporation Installation Manual 2.2 Secure Awarepoint Sensors Onceyouhaveoptimizedthemeshnetwork,removetheSensor;applydouble‐sidedtapestriptothetopoftheoutputfaceplateandreinstalltheSensor,pressingfirmlytoadhere.CAUTION:Toremoveasensorthathasbeensecuredinplace,usetheinsulatedbladescrewdrivertofirstremovetheelectricalfaceplateandsensorfromthewall,thenseparatethesensorfromthefaceplate.NEVERreachbehindthesensorinanefforttoinsertorremoveitfromtheoutletaselectricalshockmayoccurifyoucontacttheelectricalprongswhiletheyarestillinsertedintheoutlet.Forinsertionorremoval,graspthesensorbythesidesonly.2.3 Verify the Sensor Connects to the Network OnceyouplugtheSensorintoanoutlet,itwillattempttoconnecttotheAwarepointnetwork.Thisprocesswilltakeapproximatelyoneminute.WhentheSensorhascompletedthisprocess,theNetworkLEDwillbeilluminatedGreen.IftheSensorisunabletoconnecttothenetwork(outofrangeofanetworkornetworknotproperlyconfigured),theSensorwillcontinuetoattempttoconnecttothenetworkandtheNetworkLEDwillbeRed.OncetheSensorhassuccessfullyconnectedtothenetwork,marktheSensorlocationanditsMACaddressonapapercopyofthemap.2.4 Place Awarepoint Sensor on Map OpentheSystemManagerandclickonthePositioning:Configurationtab.TheSensoryoujustinstalledshouldshowupintheUnassignedsectionofthedevicetree.Ifitisfunctioningcorrectly,theiconfortheSensorshouldbegreen.Inthedevicetree,expandtheCampusandBuildingsothatyoucanseethefloor.Clickonthefloortodisplaythemapforthefloor.DragtheSensoriconontothemapandplaceitwhereitislocated. Figure2‐1:Positioning:ConfigurationTab‐PlacingAwarepointSensor
30 Awarepoint Sensor S2 © 2008 Awarepoint Corporation Installation Manual Finally, click the Apply button. ContinuetoplaceallSensors.Astheyareplaced,theywilljointhenetwork.Someroutinglineswillbedisplayedasshownbelow. Figure2‐2:Positioning:ConfigurationTab‐PlacingallAwarepointSensors3 Troubleshooting CustomerSupport:1‐888‐TAGIT‐NOW3.1 Awarepoint Sensor IftheSensorappearsRedinthePositioning:ConfigurationtaborontheAwarepointNetworkOperationsCenter,theSensorhasaproblem.Trythefollowingsteps:1. VerifytheBridgenearesttheSensorisfunctioningcorrectly.VerifytheApplianceisfunctioningcorrectly.2. IfmultipleSensorsweredownandtheyareallgroupedtogether,likelythesewereallroutingthroughoneSensorandthatSensorlostconnectivity.Waitapproximatelyonehourandcheckthestatusagain.IftheSensorsarestilldown,proceedtostep3.3. VerifythattheSensorisphysicallypresent.Ifso,thenproceed.4. UnplugandreplugtheSensor.Ifitisstillred,replacetheSensor.IfanotherSensorisredinthesamelocation,likelytheSensorisoutofrangeofthenextnearestSensor.MovetheSensorclosertotheSensorsthatareworking.

Navigation menu