AwarePoint S2 Equipment Location Transceiver User Manual

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Awarepoint Sensor S2

Installation Manual

Date: 02/14/2008

AwarepointCorporation

225Broadway,Suite1670

SanDiego,CA92101

www.awarepoint.com

Document History

Date Author Changes

02/14/2008 Derek Smith Initial Draft

Installation Manual

Allrightsreserved.Thisproductordocumentisprotectedbycopyrightanddistributedunder

licensesrestrictingitsuse,copying,distribution,anddecompilation.Nopartofthisproductor

documentmaybereproducedinanyformbyanymeanswithoutpriorwrittenauthorizationof

Awarepointanditslicensors,ifany.

Awarepoint,theAwarepointlogo,andReal‐timeAwarenessSolution,aretrademarksor

registeredtrademarksofAwarepointCorporationintheUnitedStatesandinothercountries.

FCCCompliance

AwarepointSensormodelS2FCCID:UAG‐S2

ThisdevicecomplieswithPart15oftheFCCRules.Operationissubjecttothefollowingtwo

conditions:(1)thisDevicemaynotcauseharmfulinterferenceand(2)thisDevicemustaccept

anyinterferencereceived,includingInterferencethatmaycauseundesiredoperation.

CAUTION:Changesormodificationsnotexpresslyapprovedbythepartyresponsiblefor

compliancecouldvoidtheuser'sauthoritytooperatetheequipment.

CAUTION:Thismanualdescribesinstallationproceduresforelectricalequipment.Proper

precautionsarerequired.Particularattentionshouldbegiventotexthighlightedwiththe

followingsymbol:

Installation Manual

TableofContents

SectionPage

1Introduction ............................................................................................... 3

1.1Overview .............................................................................................. 3

1.2Preparing for Installation – Read this First! .......................................... 3

1.2.1Tools and Supplies .................................................................................................. 3

1.2.2Information ............................................................................................................... 3

1.3System Components ............................................................................ 4

1.3.1Sensor ..................................................................................................................... 4

2Awarepoint Sensor Installation ................................................................ 5

2.1Physical Installation ............................................................................. 5

2.2Secure Awarepoint Sensors ................................................................. 6

2.3Verify the Sensor Connects to the Network ......................................... 6

2.4Place Awarepoint Sensor on Map ........................................................ 6

3Troubleshooting ...................................................................................... 30

3.1Awarepoint Sensor ............................................................................. 30

Installation Manual

1 Introduction

Customersupport:1‐888‐TAGIT‐NOW

1.1 Overview

ThissysteminstallationmanualisforanAwarepointemployeeorAwarepointtrained

serviceproviderwhointendstoinstalltheAwarepointSensor.

1.2 Preparing for Installation – Read this First!

1.2.1 Tools and Supplies

Priortoinstallation,youwillneedthefollowingtoolsandsupplies:

1. SmallEthernetswitches(ifnecessarytopluginyourlaptop)

2. HospitalGradePowerStrips(ifnecessarytoputanAwarepointSensorinanoutlet

thatisfull)

3. InstallationKit,consistingofthefollowing:

 SerialCablewithNullModemAdapterandF‐FGenderChanger

 EthernetCable

 Zip‐Ties

 Double‐SidedTapeMountingStrips

4. InstallationTools,consistingofthefollowing:

 Laptop

 Terminalemulatorsoftware(werecommendTeraTerm,availablefrom

http://www.tucows.com/preview/195282)

 USBtoSerialadapter(iflaptopdoesnothaveaserialport)

 Wirecutters–fortrimmingZipties

 Insulatedbladescrewdriver–forelectricalfaceplates,ifyoumakeanerror

whentapingtheAwarepointSensorsdown

 Phillipsscrewdriver–forinstallingtheAwarepointAppliance

1.2.2 Information

Priortoinstallation,youwillneedthefollowinginformation:

1. Mapsforallfloors,inpaperandelectronicformatwithcoverageareaoutlined

2. AwarepointBridge

 IPAddressing:DHCPorStatic.IfusingStaticaddressingthen:IPAddress,Default

Gateway,andSubnetMask.

 IPAddressofAwarepointAppliance

Installation Manual

 Location,withanEthernetportthathasbeentestedandconfiguredtowork

with10Base‐T,fullduplexEthernet.(A10/100autosensesettingshouldbe

adequate)

1.3 System Components

TheAwarepointReal‐timeAwarenessSolutionconsistsofseveralcomponentsasshown

inthediagrambelow.Thepartsofthesystemthatrequireinstallationinclude

AwarepointTags,AwarepointSensors,AwarepointBridges,andtheAwarepoint

Appliance.TheAwarepointAppliancecontainsallsoftwarenecessaryforsystem

operation.

Figure 1-1.1: System Diagram

1.3.1 Sensor

ThereareseveralmodelsofSensors.

Installation Manual



Figure 1.1-2: Awarepoint Sensor model R1 Figure 1.1-3: Awarepoint Sensor model S2

TheSensormodelR1displaysitsstatusthreevisualindicatorsintheformofLight

EmittingDiodes(LEDs).ThetopmostLEDindicatesnetworkstatus.Redindicatesthat

theSensorcannotcommunicatewithanyotherdevices.Yellowindicatesthatitcan

communicatewiththeBridgebutnottheAppliance.Greenmeansthatitcan

communicatewiththeBridgeandAppliance.ThemiddleLEDindicatesnetworkactivity.

Innormaloperation,itwilloccasionallyblink.ThebottomLED(blue)indicatespower.If

thedeviceispluggedintoanoutletthathaspowerthenitisilluminated.

TheSensormodelS2displaysitsstatuswithoneLEDvisualindicator.Ifitisoffthenthe

deviceisdefectiveornotpowered.RedindicatesthattheSensorcannotcommunicate

withanyotherdevices.YellowindicatesthatitcancommunicatewiththeBridgebut

nottheAppliance.GreenmeansthatitcancommunicatewiththeBridgeandAppliance.

2 Awarepoint Sensor Installation

Sensorsneedtobelocatedthroughoutthecoveragearea,includingalongthe

perimeter.WheninstallingSensors,beginbyinstallingSensorsneartheBridgeandwork

progressivelyoutwardinconcentriccircles.Inthismanner,youwillminimizethe

numberofSensorsthatmustbemoved.

PriortoinstallingtheSensors,theApplianceandBridgemustbeinstalledcorrectly.

2.1 Physical Installation

TheSensorsareinstalledinstandardelectricalpowerreceptacles.Priortoinstallingthe

Sensoryoumustlocateapoweredoutlet.Verifythatthereceptaclehaspowerbyusing

anelectricaltester.

Installation Manual

2.2 Secure Awarepoint Sensors

Onceyouhaveoptimizedthemeshnetwork,removetheSensor;applydouble‐sided

tapestriptothetopoftheoutputfaceplateandreinstalltheSensor,pressingfirmlyto

adhere.





CAUTION:Toremoveasensorthathasbeensecuredinplace,usetheinsulated

bladescrewdrivertofirstremovetheelectricalfaceplateandsensorfromthewall,

thenseparatethesensorfromthefaceplate.NEVERreachbehindthesensorinan

efforttoinsertorremoveitfromtheoutletaselectricalshockmayoccurifyou

contacttheelectricalprongswhiletheyarestillinsertedintheoutlet.Forinsertionor

removal,graspthesensorbythesidesonly.

2.3 Verify the Sensor Connects to the Network

OnceyouplugtheSensorintoanoutlet,itwillattempttoconnecttotheAwarepoint

network.Thisprocesswilltakeapproximatelyoneminute.WhentheSensorhas

completedthisprocess,theNetworkLEDwillbeilluminatedGreen.IftheSensoris

unabletoconnecttothenetwork(outofrangeofanetworkornetworknotproperly

configured),theSensorwillcontinuetoattempttoconnecttothenetworkandthe

NetworkLEDwillbeRed.

OncetheSensorhassuccessfullyconnectedtothenetwork,marktheSensorlocation

anditsMACaddressonapapercopyofthemap.

2.4 Place Awarepoint Sensor on Map

OpentheSystemManagerandclickonthePositioning:Configurationtab.TheSensor

youjustinstalledshouldshowupintheUnassignedsectionofthedevicetree.Ifitis

functioningcorrectly,theiconfortheSensorshouldbegreen.

Inthedevicetree,expandtheCampusandBuildingsothatyoucanseethefloor.Click

onthefloortodisplaythemapforthefloor.DragtheSensoriconontothemapand

placeitwhereitislocated.

Figure2‐1:Positioning:ConfigurationTab‐PlacingAwarepointSensor

Installation Manual

Finally, click the Apply button.

ContinuetoplaceallSensors.Astheyareplaced,theywilljointhenetwork.Some

routinglineswillbedisplayedasshownbelow.

Figure2‐2:Positioning:ConfigurationTab‐PlacingallAwarepointSensors

3 Troubleshooting

CustomerSupport:1‐888‐TAGIT‐NOW

3.1 Awarepoint Sensor

IftheSensorappearsRedinthePositioning:ConfigurationtaborontheAwarepoint

NetworkOperationsCenter,theSensorhasaproblem.Trythefollowingsteps:

1. VerifytheBridgenearesttheSensorisfunctioningcorrectly.VerifytheApplianceis

functioningcorrectly.

2. IfmultipleSensorsweredownandtheyareallgroupedtogether,likelythesewere

allroutingthroughoneSensorandthatSensorlostconnectivity.Wait

approximatelyonehourandcheckthestatusagain.IftheSensorsarestilldown,

proceedtostep3.

3. VerifythattheSensorisphysicallypresent.Ifso,thenproceed.

4. UnplugandreplugtheSensor.Ifitisstillred,replacetheSensor.IfanotherSensoris

redinthesamelocation,likelytheSensorisoutofrangeofthenextnearestSensor.

MovetheSensorclosertotheSensorsthatareworking.

AwarePoint S2 Equipment Location Transceiver User Manual

AwarePoint Corporation Equipment Location Transceiver

User Manual

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