Axon Enterprise T00300ATC TASER AXON TACTICAL COMPUTER User Manual AXONOperatingManual 0 0

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AXON™
4 Jan 2010
TASER AXON™ System
Operating Manual
(DRAFT 1.3, 1/4/10)
TASER International
Private & Confidential
AXON™
4 Jan 2010
INTRODUCTION ........................................................................................................................................ 3
WARNING ................................................................................................................................................... 3
WHAT IS THE AXON SYSTEM? .................................................................................................................. 5
HARDWARE ................................................................................................................................................ 6
AXON TACTICAL COMPUTER (ATC)......................................................................................................... 6
HEADCAM .................................................................................................................................................. 7
COMHUB .................................................................................................................................................... 8
TOUCH SCREEN ICONS ................................................................................................................................ 9
AUDIO PROMPTS....................................................................................................................................... 11
SETUP ......................................................................................................................................................... 12
EVIDENCE.COM REGISTRATION ........................................................................................................... 12
CONFIGURING THE ATC ........................................................................................................................... 13
CHARGING THE ATC ................................................................................................................................ 14
ASSEMBLY ................................................................................................................................................ 15
ASSEMBLING THE HEADCAM ................................................................................................................... 15
ASSEMBLING THE EARPIECE ..................................................................................................................... 15
ASSEMBLING THE AXON ......................................................................................................................... 16
GETTING STARTED................................................................................................................................ 18
LOGGING IN .............................................................................................................................................. 18
NAVIGATING AROUND THE ATC .............................................................................................................. 21
BASIC OPERATIONS .............................................................................................................................. 25
AXON MODES ......................................................................................................................................... 25
STANDARD AXON OPERATION ................................................................................................................ 28
PLAYING BACK EVENT VIDEO .................................................................................................................. 30
ADDING MARKERS ................................................................................................................................... 31
SHOWING MARKS ..................................................................................................................................... 35
RETURNING TO THE ETM DOCK............................................................................................................... 36
ADDITIONAL FEATURES ...................................................................................................................... 39
EDITING MARKS ....................................................................................................................................... 39
MANAGING EVENTS ................................................................................................................................. 41
TROUBLESHOOTING ............................................................................................................................. 43
SCREENS ................................................................................................................................................... 43
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Introduction
Warning
Changes or modifications not expressly approved by the manufacturer could void the
user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and receiver.
•
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
•
Consult the dealer or an experienced radio/TV technician for help.
FCC/IC NOTICE:
This device meets the body worn human exposure limits found in OET Bulletin 65, 2001,
and ANSI/IEEE C95.1, 1992. Proper operation of this radio according to the instructions
found in this guide will result in exposure substantially below the FCC’s recommended
limits. To comply with the FCC and ANSI C95.1 RF exposure limits, this device has
been tested for compliance with FCC RF Exposure (SAR) limits in the typical
configuration. It is recommended that the antenna must not be co‐located or operating in
conjunction with any other antenna or radio transmitter.
NOTE: The radiated output power of this wireless device is far below the FCC radio
frequency exposure limits. Nevertheless, this device should be used in such a manner that
the potential for human contact (i.e., touching the wireless unit) during normal operation
is minimized.
NOTE: Unauthorized modifications could void the user’s authority to operate the
equipment.
RSS 210 Warning Statement: The installer of this radio equipment must ensure that the
antenna is located or pointed such that it does not emit RF field in excess of Health
Canada limits for the general population; consult Safety Code 6, obtainable from Heath
Canada’s website www.hc‐sc.gc.ca/rpb.
THIS MODEL DEVICE MEETS THE GOVERNMENT’S REQUIREMENTS FOR
EXPOSURE TO RADIO WAVES:
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Your wireless device is a radio transmitter and receiver. It is designed and manufactured
not to exceed the emission limits for exposure to radiofrequency (RF) energy set by the
Federal Communications Commission of the U.S. Government. These limits are part of
comprehensive guidelines and establish permitted levels of RF energy for the general
population. The guidelines are based on standards that were developed by independent
scientific organizations through periodic and thorough evaluation of scientific studies.
The standards include a substantial safety margin designed to assure the safety of all
persons, regardless of age and health. The exposure standard for wireless devices
employs a unit of measurement known as the Specific Absorption Rate, or SAR. The
SAR limit set by the FCC is 1.6W/kg. Tests for SAR are conducted using standard
operating positions specified by the FCC with the device transmitting at its highest
certified power level in all tested frequency bands. Although the SAR is determined at
the highest certified power level, the actual SAR level of the device while operating can
be well below the maximum value. Before a device model is available for sale to the
public, it must be tested and certified to the FCC that it does not exceed the limit
established by the government‐adopted requirement for safe exposure. The tests are
performed in positions and locations (e.g., next to the body) as required by the FCC for
each model. The FCC has granted an Equipment Authorization for this model device with
all reported SAR levels evaluated as in compliance with the FCC RF emission guidelines.
SAR information on this model device is on file with the FCC and can be found under the
Display Grant section http://www.fcc.gov/oet/fccid after searching on FCC ID.
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AXON™
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What is the AXON System?
The TASER AXON™ system is a tactical computer combined with an audio/visual
recording device and a control box to be worn by a peace officer on duty. The AXON
system is designed to document a shift’s events for later storage and analysis. The AXON
system also allows you to replay recorded events and make audio comments. At the end
of a shift, you can transfer the files containing the day’s events to the
EVIDENCE.COM™ services site via the SYNAPSE™ Evidence Transfer Manager
(ETM).
The AXON system has several operating modes designed to accommodate the needs of
law enforcement. The standard mode is a continuous loop, which eliminates the need to
go through hours of irrelevant footage. The other modes are designed to record important
events and recognize the need for operator privacy. There also is a PLAYBACK mode
for reviewing event footage. The system also has annotation features so you can make
text and voice comments about recorded events.
This manual begins with the Hardware chapter, describing the physical components.
Setup shows how create an EVIDENCE.COM account. The Assembly chapter covers
connecting the components. Getting Started covers the ATC. The Basic Operations
chapter provides detailed instructions on using an AXON system to gather information.
The Standard AXON Operation subsection summarizes these operations as they might be
used during your shift.
There is more to the AXON product than recording videos and uploading them. You can
and add notes—in text or voice form—to provide additional documentation. See the
Additional Features chapter for more information.
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Harrdware
The primary
com
mponents are the AXON Tactical Com
mputer (ATC
C), HeadCam
m, and
ComH
Hub.
AXO
ON Tactica
al Compu
uter (ATC))
The ATC
is a Lin
nux-based taactical compuuter with a 4.3″
4 liquid crrystal displayy of 480 x
272 resolution.
This
T portion of
o the AXON
N system alllows audio/vvideo playbaack and
uploaad of files to the EVIDEN
NCE.COM services sitee.
ƒ
Power Bu
utton – Turns the ATC on and
a off; also used
to put thhe ATC in thee sleep mode
and to wak
ke it up. A thrree- to five-seecond press acctivates the ATC.
A momenttary press turnns the sleep mode
on and off.
o Press andd hold the pow
wer button forr
five second
ds to turn the ATC off. Thhe 5-second reequirement reeduces the posssibility of
accidently turning the ATC
off. To reset
the ATC
C, press and hoold the buttonn for eight
seconds.
ƒ
Micropho
one – Recordss the audio poortion of evennts, as well as your voice annnotations.
ƒ
LCD Screeen – Used to view video and
a other dataa, and enter innformation.
ƒ
ATC EVE
ENT Button – A momentaary press takes the AXON system into thhe EVENT
mode and begins recordding video and audio. A fivve-second preess takes the AXON
system
out of the EVENT
modde.
During reccording, if thee event buttonn is pressed, thhis creates a “mark”
“
on thee video. Thiss
does not allter or affect the
t video in any
a way. It onnly serves as a bookmark for
f later
viewing.
ƒ
is in (bufffering, privaccy, or recording).
LED – Dissplays the moode that the ATC
ƒ
Light Sensor – Adjustss the LCD scrreen display inntensity based on ambient light.
ƒ
Down
– Adjussts the ATC volume when playing
back audio/video
Volume Up/Volume
files.
ƒ
Speaker – For playing back audio/video files.
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HeadCam
The HeadCam
asssembly incoorporates a microphone,
headlamp, and
a radio earrpiece.
ƒ
Cable Ma
anagement – Metal clips thhat hold wiress to the headbband.
ƒ
HeadCam
m – A module containing thhe camera, miicrophone, annd infrared lam
mp.
ƒ
Imager Cllamp – Holdss the HeadCaam to the headdband.
ƒ
Headband
d – Enables thhe user to weaar the HeadCam on the heaad.
ƒ
Lens – Th
he camera lenss.
ƒ
Neck Padss – Rubberizeed pads designned to improvve headband fit and comfoort.
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Com
mHub
The ComHub
pro
ovides quickk operation of
o the system
m in the field.
ƒ
ComHub EVENT Buttton – Takes the
t AXON syystem out of the
t buffering mode and intto
the EVENT mode.
ƒ
to select
police
PTT – Thee Push to Talkk button is ussed when the ComHub is connected
radios.
ƒ
™ Button – For
F a capabilitty currently under
developpment, the TA
ACOM buttonn
TACOM™
will provid
de for commuunication withh tactical com
mmunication-eenabled TASE
ER equipmennt.
ƒ
Privacy In
ndicator Win
ndow – This LED
is illumiinated when the
t PRIVACY
Y mode is
activated.
ƒ
Y Button – Turns
the PRIV
VACY mode on and off.
PRIVACY
ƒ
Volume Up/Volume
Down
– Allow
ws you to adjuust the sound volume
for yoour AXON
system.
ƒ
ack – Conneccts the ComHuub to certain police radios.
3.5 mm Ja
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Toucch Screen Icons
This section desccribes the varrious buttons and indicators availablle through thhe ATC’s
touchh screen.
Icon
Descrription
Seettings (overaall)
Intensity controol
Intensity controol
Prrivacy mode
Pllay video
Suubmit informaation or instrucctions
Baack to previouus
Evvents (accesss recorded eveents)
Shhow Marks (teext and narrattion)
Hide Marks (texxt and narratioon)
Addd Mark (text or narration)
Forward
Foorward througgh a video
Rewind
Reewind a videoo
Skkip forward too a mark
Skip
Skkip backward to a mark
Sccrubber (move marks to diffferent stop pooints)
Evvent mark
Naarration markk
Teext annotationn mark
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Icon
Descrription
Start
Sttart recording a narration
Stop
Sttop recording a narration
Play
Pllay back a narration for revview before saaving it
Back
Caancel a narrattion
Save
Saave a narratioon
Edit Mark
Eddit Mark – ediit a text annottation or audioo narration
Manage event categories
Addd an event category
Eddit an event category
Reemove a mark
Delete
Move
Move a mark
Thhe HeadCam is not conneccted to the AT
TC
BU
UFFERING mode
active (bblue LED)
PR
RIVACY mode active (greeen LED)
EV
VENT mode active
(red LE
ED)
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Audio Prompts
The AXON system features voice messages called audio prompts that inform you of the
operating mode in use and the system’s status. You normally will hear these audio
prompts through the HeadCam, though they will issue through the ATC’s speaker if the
HeadCam or ComHub is disconnected.
Audio Prompt
Explanation
BUFFERING mode active
The ATC has transitioned from one operating mode to the
BUFFERING mode.
EVENT mode active
The ATC has transitioned from one operating mode to the EVENT
mode. This message will repeat every 15 minutes.
PRIVACY mode active
The ATC has transitioned from one operating mode to the
PRIVACY mode. This message will repeat itself 15 minutes.
Battery low
The battery has 10 percent or less remaining capacity. This
message will repeat every 15 minutes.
Battery depleted
The battery is depleted.
Memory low
The memory is 90 percent or more full. This message will repeat
every 15 minutes.
Memory full
The memory is full, and no more information can be stored in the
ATC. This message will repeat every 30 seconds.
Video signal lost
The HeadCam or ComHub is not connected.
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AXON™
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Setup
EVIDENCE.COM Registration
Before you can use the AXON, you will need to make sure you are registered and have
an account on EVIDENCE.COM. Go to https://pro.evidence.com or if you are a pilot
agency, go to https://pilot.evidence.com
Once you have set up your account, you will be active in the system and can log in to the
ATC.
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AXO
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Con
nfiguring the ATC
1.
Out of the box,
b the ATC
C will alreaddy have the battery
and data
d storage card
included, an
nd the powerr will be off.
2.
Dock the AT
TC to the ET
TM.
3.
The ATC will
w communiicate with thhe ETM to gaather any necessary infoormation,
such as new
w software uppgrades for the
t operatingg system. Configurationn of the ATC
is automaticc and no “IT” effort is neeeded.
4.
Upon initiall docking, thhe ATC screeen will displlay a yellow alert screen that will
prompt you to “Tap screeen to long on
o to EVIDE
ENCE.COM
M,” as this is the
t first timee
the device has
h been actiivated and doocked after manufacturin
ng.
•
You may also see thhis screen aggain if you enncounter a power loss onn the ATC
while ou
ut on the fielld, or if yourr agency’s neetwork connnection to thee ETM gets
lost.
5.
TC has comm
municated with
w EVIDEN
NCE.COM, the unit is reeady to use.
Once the AT
6.
See the Log
gging In sectiion to learn how
h to activvate the ATC
C for field usse.
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Charging the ATC
You have three options for charging the battery in your ATC; via a wall charger, car
charger, or by connecting the ATC to the SYNAPSE ETM.
To use the wall charger:
1.
The ATC can be turned off, or left on.
2.
Plug the charger into the ATC and then plug the charger into the wall.
To use the car charger:
1.
The ATC can be turned off, or left on.
2.
Plug the charger into the ATC and then plug the charger into the inverter, then plug
that into 12-volt car receptacle.
To charge via ETM:
1.
Slide the ATC into an ETM “bank” or “dock.”
2.
The ATC will automatically begin charging, whether the device is turned on or off.
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Assembly
Assembling the HeadCam
1.
Clip the HeadCam to the headband. Make sure the serial number faces down
towards the ground when you are wearing the headband.
2.
Close the imager clamp on the HeadCam. You should hear a snap when it shuts.
3.
Thread the wire from the HeadCam through the cable management clips in the
headband.
Assembling the Earpiece
1.
Slip the earpiece tube onto the fixture on the back of the HeadCam.
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AXON™
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Assembling the AXON
1.
Ideally, you should connect the ComHub cable to the ATC when it is turned off.
2.
Connect the HeadCam cable to the ComHub. Make sure that the “diamond” on the
connector is facing the back of the ComHub device.
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AXON™
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NOTE: It is important to make sure that the cable plugs have a good connection and
that they are seated properly in their slots. Sometimes, it might look like they are
secure when they actually are not, so make sure that the cable plug is seated all the
way in.
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AXO
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Gettting Starrted
Loggging In
Afterr you have co
onfigured thhe ATC with the ETM ass described above,
you can
c start usinng
the AXON.
1.
Tap the screeen and the log
l in keyboard will dispplay.
2.
Use the toucch pad screeen to enter yoour usernam
me or badge ID (this is thee same
username an
nd badge ID you registerred on EVID
DENCE.COM
M).
•
The
buttton at the botttom left of the
t screen will
w toggle thhe keyboard
pitalized lettters.
to all cap
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4 Jan 2010
If you need to type numbers,
first press the
button
at the bottom
right. Itt will activatte the numbeer screen. Thhe 123 buttoon will togglee to ABC,
which you can presss to return too the alpha keys.
3.
After typing
g your usernaame or badgge ID, press the
4.
The ATC will
w automaticcally synchrronize with thhe EVIDEN
NCE.COM seervices site.
5.
Once the sy
ystem recognnizes your login, it sendss an approvall to the ETM
M to unlock
the ATC fro
om the ETM
M dock.
6.
To remove the
t ATC, puush it into thee dock slighttly before yoou slide it ouut. You will
hear the sou
und of the ET
TM latches releasing
thee ATC. If yoou do not rem
move the
ATC within
n 10 seconds, the latches will close and
a relock thhe ATC into the dock.
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at the top right.
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AXON™
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7.
Once you remove the ATC from the ETM dock, continue the log in process and
enter your password (the same password you use on EVIDENCE.COM).
8.
You will receive your welcome screen, with your name, username, agency name,
and log in time and date.
9.
Tap the middle of the welcome screen to go to your main screen (or wait 15 seconds
and the welcome screen will fade out).
10. If you have not connected your HeadCam or ComHub to the ATC, you will notice
that there is a red “HC” blinking icon on the top bar.
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Navigating Arround the ATC
The ATC’s
defau
ult operatingg mode is thee BUFFERIN
NG mode. This
T mode is activated
immeediately afterr log in and the welcomee screen has closed. Thee AXON willl issue an
audioo prompt thro
ough the HeeadCam earppiece, “Buffeering Mode Active”
(or through
the
ATC if the HeadC
Cam is not connected).
See thhe AXON Modes
sectionn for more deetails on the Buffering mode.
The ATC
touch screen
will have
a persisttent top bar that will givve you a geneeral overview
of its status.
1.
You can adjjust the ATC
C to your perrsonal likingg and comforrt level.
2.
Press the
3.
1 software release, therre are currenntly four
As of the Deecember 20009 Version 1.0
buttons avaiilable.
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AXON™
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4.
Press the BRIGHTNESS button to configure the brightness of the touch screen.
5.
Press the
or the
buttons to adjust the screen brightness accordingly.
(NEED BRIGHTNESS SCREENSHOT)
6.
You can press the
button at any time to return to Settings. If you adjusted
the brightness, your new brightness setting will be saved.
7.
Press the VOLUME button to configure the volume.
8.
Press the
or
buttons to adjust the volume of the ATC and HeadCam to
your comfort level. (NEED VOLUME SCREENSHOT)
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AXON™
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4 Jan 2010
Press the
button to return to Settings. If you adjusted the volume, your new
setting will be saved.
10. Press the HEADLAMP button.
11. You can turn the headlamp off or on, as needed. Pressing the
button will
return you to the Settings menu. If made any changes, it will be saved.
12. When the Infrared capability on the HeadCam is active, a green “IR” icon will
appear in the top bar of the ATC. (The IR on the HeadCam is an automatic function
that is triggered in low light situations).
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AXON™
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13. Press the BATTERY & MEMORY STATUS button. This will display the
remaining battery and file storage on the ATC.
(NEED BATTERY/STORAGE SCREENSHOT)
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Basic Operations
AXON Modes
The AXON system has three operating modes:
1.
BUFFERING
2.
EVENT
3.
PRIVACY
The mode is displayed on the top left corner of the touch screen.
The BUFFERING mode is the default mode of operation, and is activated immediately
after power-up and log in. During the Buffering mode, the touch screen operates similar
to a viewfinder on a digital camera or video recorder. It provides real-time display of
images based on the orientation of the HeadCam.
ƒ
You will hear an audio prompt, “Buffering Mode Active” through the HeadCam
earpiece. (If the HeadCam is not connected, the ATC speaker will project this
audio prompt.)
ƒ
The LEDs on the top of the ComHub and on the front of the ATC will illuminate
blue to provide a visual indicator that you are in the Buffering mode.
ƒ
The HeadCam will be receiving video and audio, but will not record to permanent
memory at this time.
ƒ
The AXON will “buffer” 00:30 seconds of video, and will refresh continually
refresh buffering until you enter another mode (Privacy or Event).
ƒ
Buffered video duration is currently set to thirty seconds (00:30). Software
updates for EVIDENCE.COM will eventually allow your agency
administrator to configure and determine buffering time (between 10 to 60
seconds).
ƒ
If you begin an event recording, you go into EVENT mode – it is only at this time
that the buffered video directly prior to the event will be saved and attached to the
event in permanent memory. This feature is intended to capture the video of an
incident that led to your decision to activate the Event mode.
ƒ
The 00:30 seconds of buffered video will not contain audio, only video.
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AXO
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EVENT mode – To record ann event or inncident, presss the Event button on thhe ComHub
or AT
TC to put yo
our system inn the Event mode.
You can
c begin ann event recorrding from
any mode
(bufferring, privacyy, or playbacck).
The top
t bar on th
he touch screeen will channge to displaay “RECORD
DING.”
ƒ
Once you
u begin recorrding an evennt, the buffered video diirectly precedding the
event willl be saved annd attached to
t the event recording. (Reminder,
t buffered
the
video willl not containn audio).
ƒ
The mom
ment you presss the EVEN
NT button, booth video annd audio willl be recordedd
from the HeadCam,
a will conttinue throughhout the duraation of the recording
and
until you end it.
ƒ
During an
n event recorrding, you caan momentaarily tap the EVENT
buttton, and
create an event markeer. Event Markers will simply
“bookkmark” that specific tim
me
point in th
he video for later review
w. It will nott alter or affeect the originnal
video/aud
dio recordingg.
ƒ
When you
u want to end or complete an event (exit
the Eveent mode), prress the
EVENT button
on thee ATC or thee ComHub for
f five seconnds. The 5-ssecond
requiremeent reduces the
t possibilitty of accidenntally exitingg the EVENT mode.
Ending an
n event recorrding will taake you imm
mediately bacck into the Buffering
mode.
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The PRIVACY
mode
is for those
moments when ann officer is enntitled to com
mplete
privaacy without buffering
viddeo that coulld be “capturred” if the Event
mode is
i activated.
This could includ
de private tim
me during reestroom breaaks, meal breeaks, private
conveersations, etcc.
To acctivate the PR
RIVACY mode,
press thhe PRIVACY
Y button on the ComHuub.
You can
c also press the PRIVA
ACY buttonn on the toucch screen, annd then turn the
t Privacy
modee ON.
Privacy bu
utton on toucch screen:
Selecct ON to go to
t the PRIVA
ACY mode:
ƒ
When thee AXON systtem is in thee PRIVACY mode, buffeering is term
minated and
the screen
n displays thhe message “PRIVACY
“
MODE
ACT
TIVE.”
ƒ
The LED on the Com
mHub will dissplay a greenn “P,” and thhe LED in frront of the
ATC will turn green as
a well.
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ƒ
You will hear the audio prompt “Privacy Mode Active” through the HeadCam.
The audio prompt will repeat in 15 minute intervals as a reminder that you are in
still in Privacy mode.
ƒ
The ATC touch screen will display with a red background so that you can easily
detect that your system is not buffering, or recording.
ƒ
You can still activate the EVENT mode from the Privacy mode, however, because
no content is being buffered while in the Privacy mode, the 30-second buffer will
not exist when the event starts recording. Again, both audio and video will record
simultaneously the moment you press the EVENT button.
ƒ
You cannot enter the Privacy mode directly from the Event Mode. The Privacy
mode can only be activated from Buffering mode.
ƒ
To exit the PRIVACY mode, press the PRIVACY button on the ComHub.
You can also use the touch screen and press the PRIVACY button and turn
Privacy OFF.
The PLAYBACK mode is a subsequent mode within the PRIVACY mode. You can
review, manage and edit your recorded events in Playback mode. Just as in the
PRIVACY mode, there will be no buffering available in this mode.
The PLAYBACK mode is discussed in detail in the Playing back Event Video section.
Standard AXON Operation
For the most part, you will most likely check out an ATC from an ETM at the beginning
of your shift, be in Event mode at different times during your shift, and then return the
ATC to the ETM at the end of your shift.
Typical Shift Scenario:
1.
At the beginning of your shift, log in to the ATC and undock from the ETM.
The ATC will either have the yellow “Tap screen to log on to EVIDENCE.COM”
screen, or a green “READY” screen.
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2.
Enter your username or badge ID, wait for ETM to unlock the ATC, and remove it
from the dock.
3.
Connect the ComHub and HeadCam to the ATC.
4.
Continue the log in by entering your password.
Once you have logged on, you will see your welcome screen, and the system will go
directly to Buffering mode.
You can now outfit yourself with the AXON equipment, and adjust the HeadCam
on your person accordingly.
5.
From here, you can go about your normal day.
•
You can enter EVENT mode at any time by pressing the Event mode button on
the ComHub or on the ATC.
•
If you need to make a personal call or otherwise, and would like to make sure
nothing is recorded or buffered, you can press the Privacy button on the
ComHub or navigate to the Privacy mode on the ATC touch screen.
•
You can play back, review, and add notes to any events that you had recorded
during your shift
•
You can charge the ATC periodically throughout the day using the car or wall
charger.
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Playing back Event Video
When you have finished recording an event, you can review it as often as you wish.
The only time you cannot playback an event video is during an event recording. You can
playback from Buffering or Privacy mode at any time.
To play back an Event video:
1.
From Buffering or Privacy mode, select the EVENTS file button on the left side of
the screen.
2.
The first screen that is displayed is the event menu screen. Once you enter this
screen, you are in the PRIVACY mode. There will be no buffering of video at this
time.
3.
You can select any video by selecting and pressing on one the thumbnail of the
video you wish to review.
4.
The next screen to display will be the video player.
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•
The event video will play in the center of the screen.
•
Video will play back with the audio captured from the HeadCam microphone.
•
You will have “video controls” available
o Pause
o Skip Back/Skip Forward
o Forward
o Rewind
o Timeline with “scrubber”
o Show Marks
o Add Marks
•
5.
You will also have Settings option available
To exit the player, simply hit the
button.
Adding Markers
If you wish to add any text notations or audio narratives to your event, you can do so in
the event player.
There are three kinds of markers on the AXON:
1. Event
2. Text Notations
3. Audio Narrative
ƒ
ƒ
Marks are points in the event video that you can indicate as a “bookmark” of
sorts, and points out what you think is significant.
Marks do not affect or alter the event video/audio that was recorded.
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Any mark
ks you add on
o the ATC that
t is not deeleted will bee uploaded with
w all yourr
files over to EVIDEN
NCE.COM
Event ma
arks are creaated via the ComHub.
While
recordding an eventt, you
mom
mentarily presss the EVEN
NT button onn the ComHuub and it willl create a boookmark at
that point.
Durinng event play
yback in thee player, thesse marks willl be “chapteer points” onn the video
that you
y can easilly jump to.
Text nota
ations are sim
milar to a “ssubtitle” thatt plays in a movie.
It is a text line
that you
y add, such
h as “weapoon thrown ouut window” or
o “7JIL08977” (license plate
numbber).
To addd a text marrker:
1.
While you are
a in the eveent player annd are watchhing your sellected video,, press the
buttton.
2.
Press the AD
DD TEXT MARK
buttoon. (NEED SCREENSH
HOT)
3.
You will haave the keybooard displayy to enter in any
a text you wish to enteer.
4.
Press the
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a done. Yoour text mark has been saved.
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You can ressume playbacck by pressinng the PLAY
Y button, or add more teext marks byy
repeating steeps 2–4 abovve.
Audio Na
arration is basically
a digital recordding that youu attach to thhe video at a
certaiin point of th
he video. It is a verbal note
n that youu make to addd further dettails to that
speciific time of th
he video. Again,
the oriiginal video and audio thhat you recorrded will nott
be aff
ffected or alteered by this digital recorrding. You can
c choose to
t delete thiss narration
from the event beefore re-dockking your AT
TC to the ET
TM.
To addd an Audio Narrative:
1.
While you are
a in the eveent player annd watching your selecteed video, preess the
buttton.
2.
Press the AD
DD NARRA
ATION buttoon. (NEED SCREENSH
HOT)
3.
You will seee the pausedd screen of thhe video, andd new controols. (NEED
SCREENSH
HOT)
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4.
Press the START button and begin talking.
5.
Once you have completed your narration, press the STOP button. (NEED
SCREENSHOT)
6.
Immediately after recording your narrative,
•
You can choose to listen to your narration by pressing PLAY.
•
You can record over your narration by pressing the START button.
•
You can cancel by pressing the BACK button.
•
You can exit and resume playback by pressing the SAVE button.
(NEED SCREENSHOT)
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4 Jan 2010
You can resume playback by pressing the PLAY button, or add more text marks by
repeating steps 1–5 above.
All the markers you create will show up as icons on the timeline and will allow you to
easily jump or “skip” through to those sections of the video.
Showing Marks
You can choose to display all your markers on an event video during playback. After
you select a video by pressing the thumbnail, you will be in the video player.
1.
In the video player, if you have any markers available, the SHOW MARKS button
will be available on the right side.
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2.
Pressing SH
HOW MARK
KS will not interrupt the video playbback. The tim
meline will
simply displlay all the pooints in the event
video that
t contain a marker (teext, narrativee,
or event maark).
3.
As the video
o reaches a Text
Mark, the video will
w pause andd the text noote will
display overr the video.
(NEED SCREENSH
HOT)
4.
You can preess the PLAY
Y button to resume
yourr video, or yoou can press SKIP.
•
If there is another mark
availablle, the video will SKIP too that next mark.
•
If there are not markks available, the SKIP buutton will noot do anythinng.
5.
If you take no
n action whhile the text mark is dispplayed, your video will automatically
resume play
yback after 10
1 seconds.
6.
As the video
o reaches ann audio narraation, the viddeo will pausse and you will
w be
displayed with
w the choicce to Play thhe narration, or Continuee video playbback.
(NEED SCREENSH
HOT)
7.
To turn off the
t markers,, press the
buttonn on the left side (this buutton will
toggle between Show annd Hide accoordingly).
Retu
urning to the
t ETM Dock
Re-doocking the ATC
is simplle. You willl have to disconnect the ComHub annd HeadCam
from the ATC beefore dockingg the ATC innto the ETM
M.
1.
Disconnect the ComHubb cable plugg from the AT
TC. (If you only conneccted your
HeadCam to
o the ATC, disconnect
thhe HeadCam
m cable from
m the ATC.)
2.
You will hear the audio prompt, “V
Video Signal Lost” througgh the ATC speaker.
(This is because the HeaadCam and ComHub
havve been discconnected).
3.
TC into an ETM
bank.
Dock the AT
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4.
The ATC to
ouch screen will
w automattically establlish a connecction with thhe network.
5.
Once it has established a connectionn, the ETM will
w begin upploading all the files
from the AT
TC securely over to EVIDENCE.CO
OM and yourr event files, including alll
their associaated notes, markers,
audio narrationss, and other data will be uploaded too
your accoun
nt.
6.
If the upload
d to EVIDEN
NCE.COM is
i completedd before the battery is fuully charged,
you will seee this screen::
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•
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You will still be able to log in and deploy the ATC, however, just keep in mind
that your battery will only be partially charged.
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Add
ditional Features
Editting Mark
ks
To Eddit a Text Marker:
1.
While you are
a in the eveent player annd are watchhing your sellected video,, press the
buttton.
2.
As the video
o reaches a text
t mark, thhe video willl pause and the
t text note will displayy
over the vid
deo. (You cann also press the
that you wan
nt to edit).
button
to go directly to thhe text markk
3.
You will no
otice that the ADD buttonn on the righht side of thee screen willl toggle to ann
EDIT button
n.
4.
Press the ED
DIT button.
5.
You will theen be able too:
•
ADD MORE
text nootes to the cuurrent note.
•
REMOV
VE the existiing note(s) by
b selecting the
t “X” nextt to the text note
•
MOVE the text notee to a differeent time in thhe video
•
BACK – to return too the video player
(NEED SCREENSH
HOT)
TE: For the December 2009
Versioon 1.0 softwaare release, DELETE button
is
NOT
incorrrectly builtt and does not
n follow sp
pecificationss. Currentlly, it will only function
for Text
Marks with only one text notee, and will not
n do anyth
hing for textt markers
that have
multip
ple notes.
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To Move
a Text Mark:
1.
Press the MOVE
buttonn.
2.
On the timebar, move thhe scrubber across
to thee point of thee video to whhich you
wish to mov
ve the text mark.
3.
Press the SE
ET button.
4.
Your text mark
is now set
s to the new
w timecode.
To Eddit an Audio
o Narrative:
1.
While you are
a in the eveent player annd are watchhing your sellected video,, press the
buttton.
2.
As the video
o reaches ann Audio Narrration, the viideo will pauuse and you will be
displayed with
w the choicce to play the narration, or continue video playback.
3.
(You can also press the
want to editt).
4.
You will no
otice that the ADD buttonn on the righht side of thee screen willl toggle to ann
Edit Mark button.
5.
Press EDIT.
6.
You will theen be able too:
7.
buttoon to go direectly to the audio
narratiion that you
•
MOVE the text notee to a differeent time in thhe video
•
DELETE
E the narratiive completeely
•
BACK – to return too the video player
To MOVE a narrative, simply
presss MOVE.
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8.
On the timebar, move thhe scrubber across
to thee point of thee video you wish
w to movve
the narrativee to.
9.
Press SET.
Your narratiive is now seet to the new
w timecode.
Man
naging Eveents
As off the Decemb
ber 2009 Veersion 1.0 software release, you can add
a categoriies to your
eventt videos in your
event manager.
Thee ATC will have
the cateegories that your
agencyy
createes on EVIDE
ENCE.COM
M available inn the Managge menu on the
t ATC.
To addd a Categorry
1.
From the Bu
uffering or Privacy
mode, press the
the screen.
2.
The first scrreen that is displayed
is the
t event meenu screen. Once you ennter this
screen, you are in the PR
RIVACY moode. There will
w be no buuffering of video
at this
time.
3.
Press the
4.
The screen will
w now verrtically list all
a of your evvents in ordeer of most recent
recording.
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5.
Press the
ADD button.
6.
The Categorries that werre created onn EVIDENC
CE.COM willl be displayeed.
7.
Select one of
o the categoories by presssing the key. (NEED SC
CREENSHO
OT)
8.
It automaticcally adds yoour selectionn as a categorry your evennt chosen.
9.
By pressing
g the
category sav
ved.
button, you return to thee Manage menu
list, withh your
10. You will alsso be able too EDIT the category you added.
buttoon and you can
c opt to addd another caategory, REM
MOVE the
11. Press the
category, orr CANCEL to
t return to the
t previous screen.
(NEED SCREENSH
HOT)
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Troubleshooting
Screens
As of December 2009 Version 1.0 hardware and software release, here are the possible
error screens you may encounter:
SYMPTOM
LIKELY CAUSE
SOLUTION
HeadCam Disconnected displays
on the ATC touch screen
The HeadCam or ComHub is not
connected
Check the fit of the connectors.
The cable plugs may not be
securely seated.
"Video Signal Lost" is heard from
the ATC
The HeadCam or ComHub is not
connected
Check the fit of the connectors.
The cable plugs may not be
securely seated.
Cannot find markers on playback
Markers are hidden
Press the SHOW MARKS button
in the video player to display the
markers.
Cannot add Categories
Agency did not create Categories
Contact your Agency
Administrator to create categories
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on EVIDENCE.COM
ATC screen goes blanks
ATC screen is asleep
Press the POWER button
momentarily to "wake" the ATC.
ATC Locks Up
Internal Hardware or Software error Press and hold the POWER
button for 8 seconds to reboot the
ATC.
Error - Locked, Call Administrator
Internal Hardware or Software error Return ATC to SYNAPSE ETM
and re-dock.
Waiting to Dock
Bug
Return ATC to SYNAPSE ETM
and re-dock.
AXON, EVIDENCE.COM, SYNAPSE, TASER, ‘Protect Life’ and © are trademarks of
TASER International, Inc. All rights reserved. © 2009 TASER International, Inc.
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