BBPOS WISEPOS WisePOS User Manual WisePOS QSG Eng 20161117
BBPOS International Limited WisePOS WisePOS QSG Eng 20161117
BBPOS >
User manual
WisePOS®
www.bbpos.com
EMV card reader
Fig.1- Front View
Barcode scan
button
**applicable to the
model with barcode
scanner only**
4 inches
LCD display
Micro USB
port
Earphone
jack
Secure
PIN pad
Volume +/-
Power button Barcode scanner
**applicable to the
model with barcode
scanner only**
Mic
NFC card reader
Earpiece
LED indicator
Quick Start Guide Index
Download
APP
Step 1:
Download the ocial APP from APP Store.
IMPORTANT:
Push & slide to open the back cover of WisePOS™ to insert the rechargeable battery
into the battery compartment, SD card, SIM cards and SAM cards to card slots properly,
then lock the cover again for battery charging via USB cable before use.
SD card
SIM card 1
SIM card 2
SAM card
Battery
1 2 3 4
Fig. 2 - Back View
Speaker
Magstripe
card reader
5MP camera
& ash
Charging
contacts
Fig. 3 - Internal View
Battery cover
SIM card
slot x 2
SAM card slot x 2
Battery
compartment
SD card slot
Battery connector
Magnetic head
CAUTION:
Please don’t point or damage the internal components when the back housing is opened. Any intentional
damages may void the warranty and cause device malfunction.
Input Amount
$XX.00
Step 2:
Please follow the instructions
of app to login and input
amount to start the transaction
process.
Step 3:
Please follow the instructions to swipe,
insert or tap your payment card.
Account Login
Device X1
USB cable X1
Rechargeable battery X1
Quick start guide X1
Package Contents
1100 2200 XXXX 5522
Member
Since
00
Valid
From
00/00
Valid
Thru
00/00
Cardholder Name
CREDIT CARD
1100 2200 XXXX 5522
Member
Since
00
Valid
From
00/00
Valid
Thru
00/00
Cardholder Name
CREDIT CARD
Android based
mPOS device
Scan Barcode
©2016 BBPOS Limited. All rights reserved. BBPOS and WisePOS™ are either trademark or registered trademarks of BBPOS
Limited. iOS is the trademark of Apple Inc. Android™ is a trademark of Google Inc. Windows® is registered trademark of
Microsoft Corporation in the United States and/or other countries. The Bluetooth® word mark and logos are registered
trademark owned by Bluetooth SIG, Inc. and any use of such marks by BBPOS Limited is under license. Other trademarks
and trade names are those of their respective owners. All details are subject to change without prior notice.
Room 1602, 16/F, Tower 2, Nina Tower, No. 8 Yeung Uk Road, Tsuen Wan, Hong Kong
www.bbpos.com
Need Help?
E: sales@bbpos.com | T: +852 3158 2585
How to use barcode scanner (if applicable) Specic Absorption Rate (SAR) information:
This WisePOS™ meets the government's requirements for exposure to radio waves. The
guidelines are based on standards that were developed by independent scientic
organizations through periodic and thorough evaluation of scientic studies. The
standards include a substantial safety margin designed to assure the safety of all
persons regardless of age or health.
FCC RF Exposure Information and Statement The SAR limit of USA (FCC) is 1.6 W/kg
averaged over one gram of tissue. Device types: WisePOS (FCC ID: 2AB7X-WISEPOS) has
also been tested against this SAR limit. This device was tested for typical body-worn
operations with the back of the handset kept 10mm for body worn and 10mm for
hotspot. To maintain compliance with FCC RF exposure requirements, use accessories
that maintain a 10mm for body worn and 10mm for hotspot. The use of belt clips,
holsters and similar accessories should not contain metallic components in its
assembly. The use of accessories that do not satisfy these requirements may not
comply with FCC RF exposure requirements, and should be avoided.
Body-worn Operation
This device was tested for typical body-worn operations. To comply with RF exposure
requirements, a minimum separation distance of 10mm for body worn and 10mm for
hotspot must be maintained between the user’s body and the handset, including the
antenna. Third-party belt-clips, holsters, and similar accessories used by this device
should not contain any metallic components. Body-worn accessories that do not meet
these requirements may not comply with RF exposure requirements and should be
avoided. Use only the supplied or an approved antenna.
FCC Caution Statements:
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment o
and on, the user is encouraged to try to correct the interference by one of the
following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit dierent from that to which the
receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Caution: Any changes or modications not expressly approved by the party
responsible for compliance could void the user's authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter.
Problems Recommendations
• Please check if your card supports NFC payment.
• Please ensure that if your card is placed within 4 cm
range on top of the NFC marking.
• Please take out your NFC payment card from wallet
or purse for payment to avoid any interference.
• Please check if the rechargeable battery, SIM cards
and SAM cards are properly inserted.
• Please check if the device is fully charged.
• Please restart the device for retry.
Device cannot read your
card successfully through
NFC
Device has no response
Troubleshooting
Problems Recommendations
• Please check if the device has power when operating
and ensure devices are connected.
• Please check if the application instructs to swipe or
insert card.
• Please ensure there is no obstacle in the card slots.
• Please check if the magstripe or chip of the card is
facing the right direction when swiping or inserting card.
• Please swipe or insert card with a more constant speed.
Device cannot read your
card successfully
Battery • Detachable 3000mAH 3.7v Li-ion battery
• Charging: 5V 800mA via micro USB or charging cradle contacts
• Charging time: < 5 hours
Physical Characteristics • Operating Temperature & Humidity:
0˚C - 45˚C / 32˚F - 113˚F, RH 95% max.
• Storage Temperature & Humidity:
-20˚C - 55˚C / 14˚F - 131˚F, RH 95% max.
• Chip Card Reader Lifetime: 100k cycles
• Magnetic Card Reader Lifetime: 100k cycles
• Dimensions: 70.5 x 155 x 17.8 mm / 2.78 x 6.1 x 0.7 inch (approx.)
• Weight: 240g / 8.1oz (approx.)
Certications* • PCI PTS POI v4.1 with SRED
• EMV L1 & L2
• PBOC 3.0 L1 & L2
• EMV Contactless L1
• VISA PayWave
• MasterCard PayPass
• AMEX Expresspay
• Discover Network ZIP, Contactless D-PAS
• QPBOC 3.0 L1 & L2
• MasterCard TQM
• VISA Ready
• MasterCard Mobile POS
• FCC, CE
Product Specications
Features & Functions • Android 4.4.2
• EMV Contactless/NFC card reader
• EMV/PBOC Chip card reader
• Triple track magnetic stripe card reader
• Secure PIN pad
• High speed 1D barcode scanner (optional)
• 3G/WiFi/BT connectivity
• Application download via MoneyStore
• Over-the-air rmware upgrade
• Over-the-air cryptographic-key loading
User Interface • 4” full color TFT display
• 4 LEDs for EMV contactless reader, 1 LED for power indicator
• Cap Sense Touch Panel
• Physical function buttons: “POWER”, “VOL +”, “VOL –“
• Large barcode scanning button (barcode scanning optional)
• Audio receiver, microphone and ringer
Card Reader Interface • NFC Card Reader: EMV Contactless / ISO14443A/B
• Chip Card Reader: EMV / PBOC / ISO7816 (Reads Type A/B/C cards)
• Magnetic Stripe Card Reader: 3 Tracks ISO7811
PIN Pad Interface • Physical buttons
• “0”-“9”, “Enter”, “Cancel”
Cryptographic • PIN & Data encryption
Functions • Key management schemes: DUKPT, MK/SK
• Encryption Algorithm: TDES
• Remote working keys distribution via asymmetric scheme
Connectivity • 3G data: WCDMA 850/2100MHz
• 2G data: GPRS EDGE Class 12 850/900/1800/1900MHz
• 2G voice: GSM 850/900/1800/1900MHz
• WiFi: 802.11 b/g/n
• Bluetooth®: BT 4.0 (Classic 3.0 HS/2.1 EDR mode and BLE mode)
• Micro-USB
• 3.5mm hands-free socket
Sensors and Expansion • 5MP auto focus camera with LED ash
Interfaces • GPS
• 1D barcode scanner (optional)
• 2 Micro SIM slots
• 2 Mini SAM slots
• micro SD card slot
Press the barcode
scan button of the
WisePOS®
Click the scan
barcode button in
the app
OR
This section is only applicable to the model with barcode scanner.
Please follow the instructions of app to press the barcode scan button or
click the scan barcode button in the app, and then project the red laser
light on the barcode on the product.
Cautions & Important Notes
• Ensure to download the ocial APP from APP Store.
• Please fully charge your WisePOS™ before use.
• Please ensure magstripe /EMV chip of the card is facing the right direction when
swiping or inserting card.
• Don’t drop, disassemble, tear, open, crush, bend, deform, puncture, shred,
microwave, incinerate, paint, or insert foreign object into the device. Doing any of
which will void the Warranty.
• Don’t immerse the device into water and place near washbasins or any wet
locations. Don’t spill any food or liquid on the device. Don’t attempt to dry the
device with external heat sources, such as microwave or hair dryer.
• Don’t use any corrosive solvent or water to clean the device. Recommend using dry
cloth to clean the surface only.
• Don’t use any sharp tools to point the internal components or connectors, doing
which may lead to malfunction and void the Warranty.
• Don’t try to disassemble the device to repair. Please contact your dealer for repair
and maintenance.
Revise v.3 / 20161117