Bayer Healthcare Breeze 2 Users Manual — Ascensia Breeze2 (#63220)

2 breeze2_userguide

breeze2 24b3e5de-feca-5f94-f122-2bb96eb65dde Bayer HealthCare Blood Glucose Meter Breeze 2 User Guide |

2015-02-02

: Bayer-Healthcare Bayer-Healthcare-Breeze-2-Users-Manual-480850 bayer-healthcare-breeze-2-users-manual-480850 bayer-healthcare pdf

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Page Count: 53

For Use With

Ascensia

Breeze

Blood Glucose Meter and

Ascensia

Breeze™

Unique 10-Test Disc

User Guide

as easy as 1-2-3...

Open meter,

insert 10-test disc,

close meter.

2 Pull (a) and

push (b) handle

to expose test strip.

Apply sample.

Smaller Blood Drop,

Faster Test Results, and

Increased Memory Capacity

NEW!

Bayer Customer Service: 1-800-348-8100

www.BayerDiabetes.com

Table of ConTenTs

InTroduCTIon

IntroductIon 1

A Look At Your Meter 2

expLAnAtIon of dIspLAY sYMboLs 4

testIng MAterIALs 6

everyday use

InsertIng A 10-test dIsc 7

runnIng A bLood gLucose test 10

marking a deleted blood test 17

understanding your test results 18

alternative site testing 19

runnIng A controL test 20

marking a control test 22

beyond everyday use

recALLIng test resuLts 24

viewing your averages 25

clearing stored test results 26

setup functIon 27

setting the time 27

setting the date 28

setting the buzzer level 30

setting the time format 31

setting the date format 32

trAnsferrIng resuLts to A coMputer 33

cLeAnIng Your Meter 34

repLAcIng the bAtterY 35

TeChnICal InformaTIon

specIfIcAtIons 38

perforMAnce evALuAtIons 38

solvIng Problems

soLvIng probLeMs 39

troubLeshootIng And error codes 40

custoMer servIce 45

repLAceMent IteMs 46

WArrAntY InforMAtIon 47

The Ascensia® BREEZE® Blood Glucose Monitoring System (meter, test

strips and controls) is intended for self-testing by persons with diabetes

and by healthcare professionals, to monitor the level of glucose in whole

blood. The BREEZE System is speciﬁc for glucose and has been

referenced to plasma/serum glucose.

Bayer Customer Service: 1-800-348-8100

Table of ConTenTs

www.BayerDiabetes.com

InTroduCTIon:

Thank you for choosing the Ascensia® Breeze® Blood

Glucose Monitoring System! We are proud to be your partner

in helping you manage your diabetes. We understand that

people who regularly check their blood glucose levels want

a meter that is simple, straightforward and easy to use. As

you use your Breeze System, you will appreciate the:

• “no coding” of the test strips;

• small sample volume;

• fast reading time;

• convenience of a 10-test disc;

• simple “Pull and Push” step to begin testing;

• user-friendly design.

This ease of use comes with the added bonus of the

reliability that you count on from Bayer.

This user guide shows you how to use your Breeze

System. It will answer any questions you might have and

guide you through the testing process. It is here to help you!

The user guide is divided into color-coded sections to

help you easily ﬁnd the information you need. See the

Table of Contents for a complete list of topics.

CAUTION: Before using any product to test your

blood glucose (sugar), read all instructions carefully

and practice the test.

InTroduCTIon

Bayer Customer Service: 1-800-348-8100

Screen

This is where

your test results

will be displayed.

Battery Holder

(side of meter)

Holds one

CR2032 lithium

battery (included).

On/Off

Button

Used to manually

turn the meter

on or off, check

the number of

strips and check

the date/time.

Data Port

(side of meter)

Insert cable

here to allow

communication

between the

meter and

a personal

computer.

Release Button

Press to release and discard

the used test strip.

Meter Handle

Use this handle to push out a test strip

and automatically turn on the meter.

a look aT your breeze meTer:

Top End

of Meter

Release

Button

Test Strip

Slot

Bayer Customer Service: 1-800-348-8100

Button Door

Open to expose

meter buttons.

Tab to Open

Button Door

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Up/

Down

Buttons

Used to display

additional

results or options.

Button Door Open

Open Latch

Press in and

pull up on the

base to open

the meter.

Back (Base)

of Meter

NOTE: Simply place the easy reference sticker

on the Button Door as shown. See the sheet

of stickers provided in your meter package

and select the language of your choice.

On/Off

Button

Used to manually

turn the meter

on or off, check

the number of

strips, and check

the date/time.

Memory

Button

Used to view your

blood glucose

results stored in

memory and to

view your test

result averages.

Setup

Button

Used to enter

the Setup mode

and easily change

the time,

date or

other features.

Button

Used to accept

changes made

in the Setup

mode.

Tab to Open

Button Door

exPlanaTIon of dIsPlay symbols:

A full display, as shown here, indicates that all elements in

the display are working properly. To view the full display,

press and hold the On/Off button ( ) or pull the meter

handle all the way out. Compare your meter to the display

shown here before you run each test. If there is a difference,

please see “Troubleshooting and Error Codes” on page 40.

Here is what each display element means:

The units

of measure

(mg/dL or

mmol/L) for

your blood

glucose

result

Where the time, date,

and AM/PM are displayed;

also the type of average

Additional

results and

options are

available by

pressing the

and

buttons

Bayer Customer Service: 1-800-348-8100

The number

of test

strips left in

the disc

Test result and error

codes are displayed here

www.BayerDiabetes.com

The result

is not to be

included in

the averages

The volume of

the buzzer

Here is what each display element means:

Battery is

low or dead

Apply blood to

the test strip

Temperature is

too high or too low

Insert a new

test disc

The result is a

control test

Bayer Customer Service: 1-800-348-8100

TesTIng maTerIals:

Ascensia® Breeze™

10-Test Disc

(Disc contains ten test strips)

(Included with some kits)

Ascensia® Breeze™

Normal Control

(Included with some kits)

Ascensia® MICrOLeT®

Adjustable Lancing

Device and Lancet

(Included with some kits)

everyday use

www.BayerDiabetes.com

InserTIng a 10-TesT dIsC:

WARNING: Never open the

meter with the meter handle

pulled out.

Open Meter

1. Turn the meter over so the

display screen is facing down.

Open the meter by pressing

in on the back edge of the

open latch and then pulling

up on the base.

Open Test Disc Package

2. Open a new 10-test

disc package. Check the

expiration date on the disc.

Bayer Customer Service: 1-800-348-8100

Helpful Hint: The meter must be kept ﬂ at when

closing. If the meter is not kept ﬂ at, the disc may move

and become damaged and you may waste test strips.

Insert Disc

3. Insert a new 10-test disc

(with the bumpy side up),

aligning the 5 notches in

the disc with the tabs on

the meter.

Close Meter

4. Close the meter and

snap it shut. Keep

the meter ﬂ at when

closing it.

www.BayerDiabetes.com

Your meter will also tell you

when you need to insert a new

10-test disc. It will do this by

showing a picture of a disc

being inserted into the meter.

Counting the Number of Strips Left

Your Breeze Meter will

automatically count down the

number of test strips you have

left. The number is shown with

your test result. To see the

count when the meter is off,

press the button.

NOTE: This count is reset to 10

every time you open the meter.

To keep an accurate count,

open the meter only when all

10 of the test strips have been

used in the 10-test disc.

Bayer Customer Service: 1-800-348-8100

runnIng a blood gluCose TesT:

1. Wash your hands well with

soap and warm water. Rinse

and dry thoroughly.

NOTE: For testing sites other

than ﬁ ngertips, see page 19.

Prepare Lancing Device

2. Remove the endcap

from the MICrOLeT

Adjustable Lancing Device.

(See MICrOLeT Device

package insert for

complete instructions.)

3. Loosen the cap on a

lancet by rotating it

¼ turn (do not remove).

www.BayerDiabetes.com

Then insert the lancet ﬁ rmly

until it comes to a full stop.

This will “cock” the device.

4. Twist off the lancet cap and

replace the endcap.

Push Out Test Strip

5. Your Breeze Meter uses

a special, easy-to-use “Pull

and Push” design.

Here’s how it works:

Hold the meter comfortably in

one hand. Firmly grasp the meter

handle with the other hand

(shown here). Now, just “Pull

and Push”—“Pull” the handle

out until it stops and “Push” it

back in until it stops again.

Helpful Hint: There is no

need to turn the meter on—

just “Pull and Push.”

Bayer Customer Service: 1-800-348-8100

CAUTION:

• Your meter is designed to push out one test strip at

a time. Do not attempt to push out a new test strip

with one already showing.

• Discard any test strip that has been removed from

the meter. Never re-insert a test strip into the meter.

NOTE: After the meter handle

is pushed in, the release button

is UP, a test strip is pushed out,

and a series of “apply blood”

prompts appears. The meter

is now ready to run a blood

glucose test.

6. Stick your ﬁ nger and form a

small round drop of blood.

www.BayerDiabetes.com

7. Your test strip is like a

straw—it sips in a sample of

blood. Move the entire front

edge of the test strip until

it touches the edge of the

blood drop. The blood

is automatically pulled into

the test strip and ﬁ lls the

test strip.

Test

Hold the test strip in place

until the meter beeps, then

move the meter away.

For best results:

• Blood is pulled IN the test

strip, not dropped ON.

• Do not allow blood to

run down into the meter.

• Do not add more blood

to the test strip after the

meter beeps.

Bayer Customer Service: 1-800-348-8100

8. After the beep, the display

counts down from “5” to “1.”

Your test result then appears

on the screen.

Helpful Hint: The number

displayed in the upper left

corner is the number of test

strips remaining in your

10-test disc.

IMPORTANT: If you want to

mark this result as a deleted

blood test, you must do

that now, while the result is

still being displayed. See

“Marking a Deleted Blood Test”

on page 17.

www.BayerDiabetes.com

9. To release the used test

strip, hold the meter with

the test strip pointing down

over a waste container.

Press the release button. Be

sure the heel of your hand

is not against the meter

handle.

NOTE: If you block the meter

handle with your hand, the test

strip may not release properly.

10. Press the button to turn the meter off.

NOTE: If you forget to turn your meter off, it will

turn off automatically after three minutes. This will

save battery power.

Bayer Customer Service: 1-800-348-8100

PRECAUTIONS:

• Test your blood again if your glucose result is below

50 mg/dL, above 250 mg/dL or if the meter shows

“LO” or “HI.” If your glucose level is still below

50 mg/dL, above 250 mg/dL, or if the meter again

shows “LO” or “HI,” it may indicate a potentially

serious medical condition.

If this is the case: Consult your physician or healthcare

professional immediately.

• Do not change your medication based on blood

glucose results with your BREEZE Meter without

the advice of a physician or healthcare professional.

• Your meter has been preset and locked to display

results in mg/dL (milligrams of glucose per deciliter).

Test results in mg/dL will never include a decimal point.

In some countries, the meters are preset to display

results in mmol/L (millimoles of glucose per liter). Test

results in mmol/L will always include a decimal point.

Example:

If your test result is displayed in the wrong unit of

measure (mmol/L), contact your authorized Bayer

representative or call Customer Service (see the

bottom of the page).

www.BayerDiabetes.com

Marking a Deleted Blood Test

NOTE: Marking a test result as a deleted blood test

excludes it from all of the averages that are calculated by

your meter.

You must mark the result immediately after the test is

performed — while the result is still displayed on the

screen. To do this, follow these steps:

1. Open the Button Door

(see page 3).

2. Press the button to mark

as deleted.

3. The symbol indicates a

deleted result.

4. Press to accept.

5. Press to turn your

meter off.

Bayer Customer Service: 1-800-348-8100

Understanding Your Test Results

Expected Blood Glucose Values

Blood glucose values will vary from time to time depending

on food intake, medication dosages, health, stress or exercise.

Consult your physician or healthcare professional for the target

glucose values appropriate for you. Standard medical practice

goals for a typical non-pregnant individual with diabetes are:1

• Before a meal: 90 to 130 mg/dL

• 2 hours after a meal: less than 180 mg/dL

Symptoms of High or Low Blood Glucose

You can better understand your test results by being aware of

the symptoms of high or low blood glucose; this will also help

you decide what to do if your results seem unusual. Some of the

most common symptoms are:2

High blood glucose (hyperglycemia): frequent urination,

excessive thirst, blurred vision, increased fatigue, extreme

hunger, and irritability.

Ketones (ketoacidosis) from untreated hyperglycemia:

shortness of breath, nausea and vomiting, very dry mouth.

Low blood glucose (hypoglycemia): shakiness, sweating, fast

heartbeat, blurred vision, strange behavior, confusion, passing

out, and seizure.

If you are experiencing any of these symptoms, test your

blood glucose. If your result is below 50 mg/dL or above

250 mg/dL, or is displayed as “LO“ or “HI,” contact your

doctor immediately.

1 American Diabetes Association: Standards of Medical Care for Patients With

Diabetes Mellitus (Position Statement). Diabetes Care 29 (Suppl. 1): S10; 2006.

2 For additional information and symptoms, refer to the website for the American

Diabetes Association: www.diabetes.org

www.BayerDiabetes.com

Unusual Test Results

If your blood glucose result doesn’t match the way you feel,

follow these steps:

1. run a control test (see page 20);

2. retest your blood glucose (see page 10);

3. call your doctor immediately if your result still does not agree

with the way you feel.

Alternative Site Testing

Blood samples for glucose testing may be taken from sites

other than your ﬁngertips. Alternative site testing using blood

from the forearm or palm may give glucose results that signiﬁ-

cantly differ from ﬁngertip blood. Differences occur when blood

glucose levels are changing rapidly, such as after a meal, after

insulin and with exercise.

We recommend the following:

1. Consult your healthcare professional to determine if

alternative site testing is right for you.

2. Use a ﬁngertip sample for testing blood glucose whenever

you will be participating in risky activities, such as before

driving a car or operating machinery.

3. Alternative site testing is not recommended if you have

hypoglycemic unawareness (you do not recognize the

symptoms of or cannot tell when you have low blood glucose).

Please consult with your healthcare professional if you have

low blood glucose levels.

4. Select a soft, ﬂeshy area of skin that is free from hair and

visible veins for alternative site testing. Wash the site with

soap and warm water, then rinse and dry thoroughly.

5. Use alternative site testing for blood glucose tests only when

it is more than 2 hours after:

• a meal • taking medication • exercise

Bayer Customer Service: 1-800-348-8100

runnIng a ConTrol TesT:

There are times when you will want to do a quality control

test so you know that your system is working properly.

You may also want to do a control test to check the way

you do your test. Simply follow these steps:

Push Out Test Strip

1. Hold the meter comfortably in

one hand. Firmly grasp the meter

handle with the other hand

(shown here). Now, just “Pull

and Push”—“Pull” the handle

out until it stops and “Push” it

back in until it stops again.

NOTE:

After the meter handle is pushed in, the release

button is UP, a test strip is pushed out, and a series of

“apply blood” prompts appears. The meter is now ready

to run a control test.

2. Squeeze a small drop of

Breeze control solution onto

a nonabsorbent surface (such as

a clean piece of wax paper). Do

not apply control solution to the

test strip directly from the bottle.

NOTE: The control solution contains a red dye and may stain.

www.BayerDiabetes.com

Test

3. Move the entire front edge of

the test strip until it touches

the edge of the drop of the

control solution. The control

solution is automatically

pulled into the test strip.

IMPORTANT: Hold the test

strip in place until the meter

beeps, then move the meter away.

4. After the beep, the display

counts down from “5” to “1.”

Your Control test result then

appears on the screen.

LOW NORMAL HIGH

49-91 110-157 262-341

1A2164AA

2007-03

LOT:

EXP:

mg/dL

CONTROL RANGES

Bayer Customer Service: 1-800-348-8100

Compare this Control test

result with the control range

printed on the bottom ﬂ ap of

the carton of Breeze Test

Strips.

NOTE: You will want to “mark”

your Control test now so that it

will not be included in your averages.

Marking a Control Test

Marking a test result as a control test excludes it from

being included in your test averages.

You must mark the result immediately after the test is

performed—while the result is still displayed on the

screen. To do this, follow these steps:

5. Open the Button Door.

Press the button to mark

as a control.

The symbol indicates a

control result.

Press to accept.

www.BayerDiabetes.com

6. To release the used test strip,

hold the meter with the test

strip pointing down over a

waste container. Press the

release button. Be sure the

heel of your hand is not

against the meter handle.

NOTE: If you block the meter

handle with your hand, the test

strip may not release properly.

7. Press to turn your meter off.

beyond

everyday use

Bayer Customer Service: 1-800-348-8100

reCallIng TesT resulTs:

Your Breeze Meter can store up to 420 test results in its

memory. This makes it easy to see your previous blood

glucose test results. To view those results:

1. Open the Button Door.

2. Press the button.

The meter shows you the

most recent test result.

3. Press the button to see

each of your stored results.

Helpful Hint: When only is shown on the display,

you are seeing the most recent result; when only is

shown, you are seeing the oldest result.

Helpful Hint: Your meter can store up to 420 test

results. If there are no stored test results in memory, the

meter will tell you this by showing three dashes. When the

memory is full, the meter will save the newest result and

discard the oldest.

www.BayerDiabetes.com

Viewing Your Averages

Your Breeze Meter calculates several different averages

of your blood glucose results. You can view averages for 1

day (the previous 24 hours), 7 days, 14 days, and 30 days.

To see the averages, simply follow these steps.

1. Open the Button Door and press the button. The

meter will show you your last result.

2. Press the button again

to see your blood glucose

average for the last 14 days.

3. Press the and buttons

to see each of your averages

(30 days, 1 day [24 hours],

7 days, and 14 days). The

bottom line of the display will

show you which average is

being displayed.

NOTE: If there are no results

in the memory for the average

you have selected, it will

be displayed as 3 dashes.

Otherwise, the averages will be based on the results

available, even if there are fewer days than the speciﬁ c

average.

4. Press the button again to review your individual

stored test results.

Bayer Customer Service: 1-800-348-8100

Clearing Stored Test Results

To clear the stored results from your meter, follow these

simple steps:

1. Open the Button Door.

2. Press the button.

3. Press the button again

and hold it.

4. While holding the button,

press and hold the button.

5. Hold both buttons together

until all three dashes are

continuously lit (for about

3 seconds).

If you change your mind and do not want to clear results,

simply let go of the buttons before all three dashes have

been lit.

www.BayerDiabetes.com

seTuP funCTIon:

Helpful Hint: You can press the button at any time

during Setup to turn the meter off. Just remember to

press the button ﬁ rst to store your changes!

Setting the Time

1. Open the Button Door

(see page 3).

2. Press .

3. Press or as needed to

change the hour.

When the correct hour is

being displayed, press to

accept it and move on.

4. Press or to change

the minutes.

Press to accept and

move on.

Helpful Hint: You may

want to change the time when

you travel to a different time

zone or when the time changes

with daylight savings time.

Bayer Customer Service: 1-800-348-8100

5. Press or to select AM

or PM.

Press to accept and

move on.

Setting the Date

NOTE: If you have just set the time, skip ahead to step 4.

1. Open the Button Door.

2. Press .

3. Press until you see the

“day” display ﬂ ashing.

4. Press or to change

the day.

Press to accept and

move on.

www.BayerDiabetes.com

5. Press

to change

the month

Press to accept and

move on.

6. Press or to change

the year.

Press to accept and

move on.

Bayer Customer Service: 1-800-348-8100

Setting the Buzzer Level

Your Breeze Meter has an easy-to-use volume control

for the buzzer. There are three different buzzer levels:

high low off

NOTE: If you have just set the date, skip ahead to step 4.

1. Open the Button Door.

2. Press .

3. Press until you see

the “buzzer” symbol.

4. Press or to change

the buzzer level.

Press to accept and

move on.

www.BayerDiabetes.com

Setting the Time Format (12- or 24-hour Clock)

Your meter can display the time format as either 12-hour

( ) or 24-hour ( ).You can change the time format

as follows:

NOTE: If you have just set the buzzer level, skip ahead to

step 4.

1. Open the Button Door.

2. Press .

3. Press until you see the

“time format” display.

4. Press or to change the

time format.

Press to accept and

move on.

Bayer Customer Service: 1-800-348-8100

Setting the Date Format

Your meter can display the date format as either

“month-day” ( ) or as “day-month” ( ).You can

change the date format as follows:

NOTE: If you have just set the time format, skip ahead to

step 4.

1. Open the Button Door.

2. Press .

3. Press until you see the

“date format” display.

4. Press or to change the

date format.

Press to accept.

www.BayerDiabetes.com

CAUTION: The BREEZE Meter has not been tested

or certiﬁ ed by Bayer for use with any software other

than Bayer diabetes management software. Bayer

is not responsible for any erroneous results from the

use of other software.

TransferrIng resulTs To a ComPuTer:

You can transfer test results

from the Breeze Meter

to a computer, where they

can be summarized in a

report with graphs and

tables. To make use of this

feature, you need Bayer

diabetes management

software and a Bayer

data cable.

For more information, call Customer Service or visit our

website (see the bottom of the page).

Bayer Customer Service: 1-800-348-8100

CleanIng your meTer:

Your Breeze Meter can be cleaned using a moist (not

wet) lint-free tissue with a mild detergent or disinfecting

solution (1 part bleach mixed with 9 parts water). Do not

use alcohol. Wipe the outside

of the meter, taking care to

keep detergent or disinfecting

solution from running down into

the test strip slot. Wipe dry with

a lint-free tissue after cleaning.

If you do get moisture in the

test strip slot, wick it away with

a corner of a tissue as shown.

Inspect the test strip slot, from

both the inside and outside, for

debris and foil. Gently remove

if found.

WARNING: Potential Biohazard!

Healthcare professionals should be aware of the

following and should follow the infection control

procedure approved by their facility.

All products or objects that come into contact with

human blood, even after cleaning, should be handled as

if capable of transmitting viral diseases.

The user should follow the recommendations for prevention of blood-borne

transmissible diseases in healthcare settings, as recommended for potentially

infectious human blood specimens in National Committee for Clinical Laboratory

Standards, Protection of Laboratory Workers from Occupationally Acquired

Infections: Approved Guideline–Second Edition. NCCLS Document M29-A2 [ISBN

1-56238-453-8] NCCLS, 940 West Valley Road, Suite 1400, Wayne, Pennsylvania

19087-1898, USA, 2001. This document has complete information on the topic of

user protection and can be used as background material for instruction.

www.BayerDiabetes.com

WARNING: KEEP BATTERY AWAY FROM

CHILDREN! LITHIUM BATTERIES ARE POISONOUS!

If swallowed, immediately contact your physician or

poison control center. Dispose of old batteries properly.

NOTE: When the battery life is too low to perform a test,

the display will show only a battery symbol. When this

occurs, the meter will not allow you to run a test until the

battery is changed. When the battery life has completely

ended, nothing will show on the display and the meter

will not respond.

CAUTION: If you have a low

battery in your meter, you

should replace the battery

within approximately 20

readings or one week.

rePlaCIng The baTTery:

Your Breeze Meter uses one 3-volt lithium battery

(CR2032). A battery will already be installed in the meter

when you buy it.

A ﬂ ashing battery on the screen

means that it is time to put a

new battery in the meter. You

will not erase test results in

the meter’s memory when you

change the battery. You may

need to reset the time.

Bayer Customer Service: 1-800-348-8100

To replace the battery, follow these steps:

NOTE: A replacement battery (CR2032) can be found at

most stores or can be ordered from Bayer Customer

Service (free of charge for meter owners in the U.S.A.).

1. Hold the meter with the

display screen down. Open

the meter by pressing in on

the open latch and pulling up.

2. Slide out the battery holder.

NOTE: You must open the

meter ﬁ rst in order to remove

the battery holder. DO NOT

PRY the battery holder out!

3. Remove the old battery by

pushing it out from the back

side with your thumb.

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4. Snap 1 new battery (CR2032)

ﬁ rmly in the holder with the +

side up.

5. Gently slide the battery

holder back into the battery

compartment. Make sure the

battery holder is pushed all

the way in.

6. Close the meter.

7. Check the meter’s time and reset if needed (see page 27).

You are now ready to resume testing!

Bayer Customer Service: 1-800-348-8100

sPeCIfICaTIons:

Test: Capillary blood glucose referenced

to plasma/serum glucose values

Calibration: Meter is automatically coded each

time a new 10-test disc is inserted

Sample Size: Approximately 1 µL

Units of Measure: mg/dL

Test Range: 20–600 mg/dL

Results: 5-second countdown

Memory Feature: Meter stores 420 test results

Normal Operating

Temperature: 50° to 113°F (10° to 45°C)

Humidity: 10 to 80% RH

Power Source: One 3-volt lithium battery (CR2032)

PerformanCe evaluaTIons:

Refer to the direction insert for the Breeze Test Strips

for performance information.

TeChnICal InformaTIon

Bayer Customer Service: 1-800-348-8100

www.BayerDiabetes.com

solvIng Problems:

You can solve many of the problems you might have by

working through this section.

1. Do you have a 10-test disc in the meter? Yes____ No_____

If No, see page 7.

2. Does it contain new test strips? Yes____ No_____

If No, see page 7.

3. Is the 10-test disc within its expiration date?

Yes_____ No______

If No, see page 7.

4. When you “Pull and Push” the meter handle, are you

making sure you “Pull” all the way out and “Push” all

the way in? Yes____ No_____

If No, see page 11.

5. Do you need to replace the battery? Yes____ No_____

If Yes, see page 35.

6. Is the battery holder pushed all the way into the battery

compartment? Yes____ No_____

If No, see page 37.

For additional help, see “Troubleshooting and Error

Codes” on the next page.

solvIng Problems

What You See What It Means What You Should Do

Test result is below

10 mg/dL.

Repeat the test and make sure

the test strip is completely filled.

If LO appears again, contact

your physician or healthcare

professional.

Test result is above

600 mg/dL.

Wash your hands and the

test site. Repeat the test. If

HI appears again, contact

your physician or healthcare

professional.

You have not pushed

the meter handle all

the way in.

Push the meter handle in until it

clicks. You must push the handle

all the way in and see the “apply

blood” prompts before you touch

the strip to the blood drop.

• The 10-test disc is

out of test strips.

• There is no disc in

the meter.

• The disc has been

inserted upside down.

• The disc is defective.

Insert a new 10-test disc. If a full

disc is already inserted, remove and

inspect for foreign material. Rotate

the disc and reinstall it, bumpy side

up. If error repeats, try inserting

a new disc. If the error continues,

contact Bayer Customer Service.

The meter will mark

a test result with a

thermometer and an

if the meter is too cold

or too hot when the test

is performed. The result

will not be included in

any averages calculated.

Test only when the meter

temperature is between 50°F

and 113°F (10°C and 45°C).

Bayer Customer Service: 1-800-348-8100

TroubleshooTIng and error Codes:

When you have a problem or a question concerning what

you see on your screen, the following may be helpful.

What You See What It Means What You Should Do

Low Battery symbol

ﬂashes if battery power

is low.

Replace the battery (CR2032)

within 20 readings or one week.

Battery life has ended. Replace the battery (CR2032).

Temperature is outside

the operating range of

the meter (too hot or

too cold).

Allow the meter to reach room

temperature.

Meter does not

recognize the test disc.

Remove the test disc and inspect

the meter for foreign material.

Rotate the disc and reinstall it. If

error repeats, try inserting a new

disc. If error continues, contact

Bayer Customer Service.

Test strip was removed

during the test, or the

release button was

pressed during the test.

Take care to not press the release

button or remove the test strip

during the test. Release the used

test strip and repeat the test (see

page 10). If the error continues,

contact Bayer Customer Service.

(with continuous

beep)

The meter was open

when the meter handle

was pulled.

Close the meter and push the

handle in.

www.BayerDiabetes.com

What You See What It Means What You Should Do

1. You may have

applied blood too

early to the test strip.

2. There may be

moisture in the test

strip slot.

1. Repeat the test and wait until

you see the “apply blood”

prompts before you touch the

strip to the blood drop.

2. Wick the moisture away (see

page 34), then repeat the test.

There was a problem

completely ﬁlling the

test strip; accurate test

result is not possible.

Release the used test strip and

repeat the test with a new strip

(see page 10).

1. Meter has detected

an error; accurate

result is not possible.

2. The 10-test disc may

be past its expiration

date or may have

been damaged due

to intense heat or

moisture exposure.

1. Release the used test strip and

repeat the test with a new strip

(see page 10).

2. Replace the 10-test disc, using a

new box if necessary.

Your blood glucose level

is very high or the meter

has detected an error;

accurate test result is

not possible.

Turn the meter off, then on using

. Retest. If the error appears

again, call your physician or

healthcare professional. Your

blood glucose may be above

1500 mg/dL. If the problem is

with the meter, contact Bayer

Customer Service.

Bayer Customer Service: 1-800-348-8100

What You See What It Means What You Should Do

or higher

Meter has detected an

error; accurate result is

not possible.

Turn the meter off, then on

using , then retest. If the

error remains, contact Bayer

Customer Service.

The display

goes blank when

the meter is

turned on.

1. You may have

accidentally pressed

the button.

2. Meter has turned

off after 3 minutes

without use or after

10 minutes of no use

while waiting for you

to apply blood or

control solution.

1. Press the button again.

2. This is a normal expected action

that saves battery life. Press

to turn on again.

Meter will not

turn on.

1. Battery life has ended.

2. Battery holder is

loose or battery is

installed with the

+ side down.

1. Replace the battery (see page 35).

2. Check the battery and battery

holder to be sure they are

tightly in place and correctly

installed (see page 37). If the

display is still blank, replace the

battery (CR2032).

Meter fails to

start countdown

after blood is

applied.

1. Not enough blood in

test strip.

2. There may be debris

inside the meter.

3. Meter failure.

1. Discard the used test strip. Retest

using a round drop of blood.

2. Inspect the inside of the meter

(see page 34) and remove

debris if present. Retest.

3. Contact Bayer Customer Service.

www.BayerDiabetes.com

What You See What It Means What You Should Do

Control Test

result is out of

range (too high

or too low).

• Control solution is

past its expiration

date or is past the

6-month open

use-life date.

• 10-test disc is past its

expiration date.

• Deteriorated test

strip due to heat or

exposure to moisture.

• Control solution

is not at room

temperature.

• Not enough control

solution drawn into

test strip.

Run another control test. If the

result is still out of range, retest

with a new 10-test disc and

control solution with an acceptable

expiration date and open use-life

date. If still out of range, contact

Bayer Customer Service.

Meter begins

countdown before

blood is applied.

The inside of your

meter may be wet.

Wick the moisture away (see

page 34). If you continue to

experience difﬁculty, contact

Bayer Customer Service.

Some display

segments do not

appear to be

showing when

is held in or

the meter handle

is all the way out.

This may affect the way

you see your results.

If there is a difference in your

meter’s display and the one

shown on page 5, contact Bayer

Customer Service.

Bayer Customer Service: 1-800-348-8100

www.BayerDiabetes.com

CusTomer servICe:

If a problem arises, work through the Solving Problems

section (see page 39). You will probably ﬁnd your solution

there. If you are still having trouble, please call our

Customer Service Department. We have friendly,

knowledgeable people who are there to help 24 hours

a day. In the U.S.A., call toll free:

1-800-348-8100

(24 Hours a day)

Important:

• Always speak with a customer service representative

before returning your meter for any reason. They will be

able to provide information that may help solve your

problem quickly.

• Have your Breeze Meter ready for testing when you

phone. It would also be helpful to have a bottle of

Breeze Normal Control Solution with you.

• Fill out the following check list before you call:

Check List:

1. The meter serial number:____________________________

2. Date and time the problem occurred: ________________

3. I have tested with Normal Control: Yes_____

No______

The Normal Control result was: ______________________

Lot Number: ___________ Expiration Date:___________

4. Please also give the Lot Number and Expiration Date of

the test strip disc currently being used. This information

is printed on the test strip disc and the test strip disc box.

Lot Number: ___________ Expiration Date:___________

Bayer Customer Service: 1-800-348-8100

rePlaCemenT ITems:

Replacement Parts

Part Number* Item

40030030 1 lithium battery (CR2032)

(also available at most stores)

99B14409 BREEZE® User Guide

50184338 BREEZE® Quick Reference Guide

You can obtain these parts in the United States by calling:

1-800-348-8100

or by writing:

Bayer HealthCare LLC

Customer Service Department

P.O. Box 2004

Mishawaka, Indiana 46546

If you call or write for supplies, please include the number with

the name of the replacement part or product.

Replacement Products

Number Product Name

1465 BREEZE™ Test Strip Discs

(box of 50 tests)

1466 BREEZE™ Test Strip Discs

(box of 100 tests)

1489 BREEZE™ Normal Control Solution

1490 BREEZE™ Low Control Solution

1491 BREEZE™ High Control Solution

6540P MICROLET® Adjustable Lancing Device

6546P MICROLET® Lancets (box of 100)

3416A MICROLET VACULANCE® Lancing Device

Replacement products can be obtained from retail pharmacies

and home healthcare distributors.

*Part numbers are subject to change without notice.

www.BayerDiabetes.com

WarranTy InformaTIon:

Please be sure to register your meter, either by returning

the completed warranty card, registering on-line at

www.BayerDiabetes.com or calling Customer Service at

1-800-348-8100.

Manufacturer’s Warranty: Bayer HealthCare LLC (“Bayer”)

warrants to the original purchaser that this instrument will be

free from defects in materials and workmanship for 5 years from

the date of original purchase (except as noted below). During

the stated 5-year period, Bayer shall, at no charge, replace a

unit found to be defective with an equivalent or current version

of the owner’s model.

Limitations of the Warranty: This warranty is subject to the

following exceptions and limitations:

1. A 90-day warranty only will be extended for consumable

parts and/or accessories.

2. This warranty is limited to replacement due to defects in

parts or workmanship. Bayer shall not be required to replace

any units which malfunction or are damaged due to abuse,

accidents, alteration, misuse, neglect, maintenance by other

than Bayer, or failure to operate the instrument in accordance

with instructions. Further, Bayer assumes no liability for

malfunction or damage to Bayer instruments caused by the

use of reagents other than reagents (i.e., BREEZE™ or

AUTODISC® Test Strip Discs) manufactured or recommended

by Bayer.

3. Bayer reserves the right to make changes in design of this

instrument without obligation to incorporate such changes

into previously manufactured instruments.

Bayer Customer Service: 1-800-348-8100

4. Bayer has no knowledge of the performance of the BREEZE

Meter when used with any Test Strip Discs other than BREEZE

or AUTODISC Test Strip Discs, and therefore makes no

warranty of the performance of the BREEZE Meter when

used with any Test Strips or Test Strip Discs other than

BREEZE or AUTODISC Test Strips or when the BREEZE or

AUTODISC Test Strip is altered or modiﬁed in any manner.

BAYER MAKES NO OTHER EXPRESS WARRANTY FOR THIS

PRODUCT. THE OPTION OF REPLACEMENT, DESCRIBED

ABOVE, IS BAYER’S ONLY OBLIGATION UNDER THIS WARRANTY.

IN NO EVENT SHALL BAYER BE LIABLE FOR INDIRECT,

SPECIAL, OR CONSEQUENTIAL DAMAGES, EVEN IF BAYER

HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Some states do not allow the inclusion or limitation of incidental

or consequential damages, so the above limitation or exclusion

may not apply to you. This warranty gives you a speciﬁc legal

right and you may also have other rights which vary from state

to state.

For Warranty Service: Purchaser must contact the Customer

Service Department of Bayer HealthCare LLC, by calling toll free

1-800-348-8100, for assistance and/or instructions for obtaining

service of this instrument.

Bayer, the Bayer Cross, Ascensia, Breeze, Autodisc, Microlet and VAculAnce are

trademarks of Bayer.

Bayer HealthCare LLC

Mishawaka, IN 46544 USA

www.BayerDiabetes.com

Bayer Healthcare Breeze 2 Users Manual — Ascensia Breeze2 (#63220)

2 breeze2_userguide

breeze2 24b3e5de-feca-5f94-f122-2bb96eb65dde Bayer HealthCare Blood Glucose Meter Breeze 2 User Guide |

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