Belkin F5D7050E Wireless G USB Adapter User Manual P74471 E F5D7050 man 11 05 indd

Belkin International, Inc. Wireless G USB Adapter P74471 E F5D7050 man 11 05 indd

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F5D7050E User Manual

Users Manual

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1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Benefits of a Home Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Advantages of a Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . 1Placement of your Wireless Networking Hardware forPlacement of your Wireless Networking Hardware forPlacement of your Wireless Networking HardwareOptimal Performance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Product Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Applications and Advantages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Product Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Installing and Setting up the Adapter . . . . . . . . . . . . . . . . . . . . . . . . 8Step 1: Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Step 2: Connect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Step 3: Configure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104 Using the Belkin Wireless Networking Utility . . . . . . . . . . . . . . . . 12Accessing the Belkin Wireless Networking Utility from the Windows System Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Setting Wireless Network Profiles . . . . . . . . . . . . . . . . . . . . . . . . 15Securing your Wi-Fi Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15Configuring your Belkin Wireless G USB Network Adapterto use Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 286 Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36Table of Contents

Introductionsection123456Thank you for purchasing the Belkin Wireless G USB Network Adapter (the Adapter). Now you can take advantage of this great new technology and gain the freedom to network your home and office computers wirelessly. This Adapter allows you to connect a desktop or notebook computer to your network. The easy installation and setup will have you networking wirelessly in minutes. Please be sure to read through this User Manual completely, and pay special attention to the section entitled “Placement of your Wireless Networking Hardware for Optimal Performance” on page 2.Benefits of a Home NetworkYour Belkin Home Network will allow you to:• Share one high-speed Internet connection with all the computers in your home• Share resources, such as files, and hard drives among all the connected computers in your home• Share a single printer with the entire family• Share documents, music, video, and digital pictures• Store, retrieve, and copy files from one computer to another• Simultaneously play games online, check Internet email, and chatAdvantages of a Wireless Network Here are some of the advantages of setting up a Belkin wireless network:• Mobility – you no longer need a dedicated “computer room”—you can work on a networked laptop or desktop computer anywhere within your wireless range• Easy installation – Belkin Easy Installation Wizards make setup simple• Flexibility – set up and access printers, computers, and other networking devices from anywhere in your home • Easy expansion – the wide range of Belkin networking products lets you expand your network to include devices such as printers and gaming consoles• No cabling required – you can spare the expense and hassle of retrofitting Ethernet cabling throughout the home or office• Widespread industry acceptance – choose from a wide range of interoperable networking products1

2IntroductionIntroductionPlacement of your Wireless Networking Hardware for Optimal PerformanceYour wireless connection will be stronger the closer your computer is to your wireless router (or access point). Typical indoor operating range for your wireless devices is between 100 and 200 feet. In the same way, your wireless connection and performance will degrade somewhat as the distance between your wireless router (or access point) and connected devices increases. This may or may not be noticeable to you. As you move farther from your wireless router (or access point), connection speed may decrease. Factors that can weaken signals simply by getting in the way of your network’s radio waves are metal appliances or obstructions, and walls. If you have concerns about your network’s performance that might be related to range or obstruction factors, try moving the computer to a position between five and 10 feet from the wireless router (or access point) in order to see if distance is the problem. If difficulties persist even at close range, please contact Belkin Technical Support. Note: While some of the items listed below can affect network performance, they will not prohibit your wireless network from functioning; if you are concerned that your network is not operating at its maximum effectiveness, this checklist may help.1. Placement of your Wireless Router or (Access Point)Place your wireless router (or access point), the central connection point of your network, as close as possible to the center of your wireless network devices.To achieve the best wireless network coverage for your “wireless clients,” (i.e. computers enabled by Belkin Wireless Notebook Network Cards, Wireless Desktop Network Cards, and Wireless USB Adapters): • Ensure that your wireless router’s (or access point’s) antennas are parallel to each other, and are positioned vertically (toward the ceiling). If your wireless router (or access point) itself is positioned vertically, point the antennas as much as possible in an upward direction. • In multistory homes, place the wireless router (or access point) on a floor that is as close to the center of the home as possible. This may mean placing the wireless router (or access point) on an upper floor.• Try not to place the wireless router (or access point) near acordless 2.4GHz phone.

IntroductionIntroduction3Introductionsection1234562. Avoid Obstacles and InterferenceAvoid placing your wireless router (or access point) near devices that may emit radio “noise”, such as microwave ovens. Other objects that can inhibit wireless communication can include: • Refrigerators• Washers and/or dryers• Metal cabinets• Large aquariums• Metallic-based, UV-tinted windowsIf your wireless signal seems weak in some spots, make sure that objects such as these are not blocking the signal’s path between your computers and wireless router (or access point).3. Cordless Phone Placement If the performance of your wireless network is impaired after attending to the above issues, and you have a cordless phone: • Try moving cordless phones away from the wireless router (or access point) and your wireless-enabled computers. • Unplug and remove the battery from any cordless phone that operates on the 2.4GHz band (check the manufacturer’s information). If this fixes the problem, the phone may be interfering. • If your phone supports channel selection, change the channel on the phone to the farthest channel from your wireless network as possible. For example, change the phone to channel 1 and move your wireless router (or access point) to channel 11. (Your channel selection will vary depending on your region.) See your phone’s user manual for detailed instructions. • If necessary, consider switching to a 900MHz or 5GHz cordless phone.

44. Choose the “Quietest” Channel for your Wireless NetworkIn locations where homes or offices are close together, such as apartmentbuildings or office complexes, there may be wireless networks nearby that can conflict with yours. Use the Site Survey capabilities of your Wireless Networking Utility to locate any other wireless networks, and move your wireless router (or access point) and computers to a channel as far away from other networks as possible. Experiment with more than one of the available channels in order to find the clearest connection and avoid interference from neighboring cordless phones or other wireless devices.For more Belkin wireless networking products, use the detailed site survey and wireless channel information included in your User Manual.5. Secure Connections, VPNs, and AOLSecure connections typically require a user name and password, and are used where security is important. Secure connections include:• Virtual Private Network (VPN) connections, often used to connect remotely to an office network• The “Bring Your Own Access” program from America Online (AOL), which lets you use AOL through broadband provided by another cable or DSL service• Most online banking websites• Many commercial websites that require a user name and password to access your accountSecure connections can be interrupted by a computer’s power management setting, which causes it to “go to sleep.” The simplest solution to avoid this is to simply reconnect by re-running the VPN or AOL software, or by re-logging into the secure website.A second alternative is to change your computer’s power managementsettings so it does not go to sleep; however, this may not be appropriatefor portable computers. To change your power management setting in Windows, see the “Power Options” item in the Control Panel.If you continue to have difficulty with Secure Connections, VPNs, and AOL, please review steps 1-4 in the previous pages to be sure you have addressed these issues.These guidelines should allow you to cover the maximum possible areawith your wireless router. Should you need to cover an even wider area, we suggest the Belkin Wireless Range Extender/Access Point. For more information regarding our networking products, visit our website at www.belkin.com/networking or call Belkin Technical Support.Introduction

5section123456IntroductionProduct FeaturesThe Adapter complies with the IEEE 802.11g standard in order to communicate with other 802.11g-compliant wireless devices at 54Mbps. The Adapter is compatible with all 802.11g devices as well as other 802.11b products at 11Mbps. 802.11g products operate on the same 2.4GHz frequency band as 802.11b Wi-Fi® products.• 2.4GHz ISM (Industrial, Science, and Medical) band operation• Integrated easy-to-use Wireless Networking Utility• USB 2.0 interface, for operation in virtually any desktop or notebook computer• WPA, WPA2, 64-bit WEP (Wired Equivalent Privacy), or 128-bit encryption• Wireless access to networked resources• Support for both Infrastructure and Ad-Hoc (peer-to-peer) networking modes• Easy installation and use• LED power and network linkOverview

7section123456(a) Protective Cap(b) (b) Activity LED(d) Desktop Adapter Base(Optional (Optional Use)(c) USB Adapter(a) Protective Cap(b) Activity LEDLights up and flashes when the Adapter is activeBlinking Green:ActiveOff: Not connected to networkOn: Connected to network(c) USB AdapterFits securely into your computer’s USB slot or into the Desktop Adapter Base (included).(d) Desktop Adapter BaseLets you extend the USB Adapter away from interfering objects around your computer.The cap can be stored on the opposite end of the USB connector.OverviewThe cap snaps over the USB connector for protection.System Requirements• PC-compatible desktop computer with one available USB slot and CD-ROM drive• Windows® 98SE, 2000, Me, or XPPackage Contents• Wireless G USB Network Adapter• Desktop Adapter Base• Quick Installation Guide• Installation Software CD• User Manual

Installing and Setting up the Card88For users of Windows Vista, refer to the following installation steps:Step 1A InstallIMPORTANT: INSTALL THE SOFTWARE BEFORE INSERTING THE CARD.1A.1 Insert the Installation Software CD into your CD-ROM drive.1A.2 Select the “Run Installer.exe” option.1A.3 You may see a window titled, “An unidentified program wants access to your computer”. Click “Allow”.1A.4 Click “Next” to begin the installation process.

9Installing and Setting up the Cardsection91234561A.5 You may see a window titled, “Windows can’t verify the publisher of this driver software”. This is normal and does not indicate a problem. Our software has been fully tested and is compatible with this operating system.1A.6 When prompted, plug in your Card.1A.7 When the installation completes, click “Finish”. Your installation is now complete.1A.8 To connect to the Internet, open the Network and Sharing Center by first opening the Control Panel from the “Start” menu.1A.9 In the Control Panel, click on “View network status and tasks”.

Installing and Setting up the Card10101A.10 In the Network and Sharing Center, click on “Connect to a network”.1A.11 Select an available wireless network and click “Connect”.1A.12 Your Card will attempt to connect to the selected network.1A.13 Depending on the security settings of your wireless network, you may be prompted to enter in a network security key or a passphrase. Click “Connect” after you have done so.

11Installing and Setting up the Cardsection111234561A.15 The Network and Sharing Center should now show the network connection that you have just made. The links on the left of the window allow you to configure your network connections.1A.14 After connecting to the network, you may choose to save this network and connect automatically once your Card is in range.

Installing and Setting up the AdapterImportant Note:Install the software before inserting the Card.1.1 Insert the Installation Software CD into your CD-ROM drive.1.2 The Belkin Wireless Networking Utility screen will automatically appear (may take 15–20 seconds to appear).Note:If the Belkin Wireless Networking Utility screen does not appear within 20 seconds, access your CD-ROM by double-clicking on the “My Computer” icon; then, double-click on the CD-ROM drive into which the installation CD has been placed. Double-click on the folder named “Files”, then double-click on the icon named “setup.exe”.Step 1 Install1.3 Click “install” from the menu. For users of other Windows operating systems, refer to the installation instrucions below.Step 1B 1212

Installing and Setting up the Adaptersection123456Step 2 ConnectPlug the Adapter into an Available USB Slot on your Notebook Computer2.1 During the install process, you will be prompted to insert your Adapter. Plug the Adapter into an available USB port on your computer and follow the on-screen instructions.Note: If your system did not prompt you to insert your Adapter after the installation is completed, please do so now.2.2 Belkin Wireless Networking Utility installation is now complete. Click “Finish” to close the Wizard.Step 2 Connect13

Installing and Setting up the AdapterInstalling and Setting up the AdapterStep 3 ConfigureUse the Belkin Wireless Networking Utility3.1 After successfully installing the Adapter, double-click the Belkin Wireless Networking Utility icon located on the desktop screen.3.2 The Wireless Networking Utility screen will appear. Select a network to connect to by selecting a network from the “Available Networks” list. Then, click “Connect”.Note: In order to see your available networks, you must be near a workingwireless router or access point.Step 3 Configure14141414

Installing and Setting up the Adaptersection1234563.3 The Belkin Wireless Networking Utility icon can also be found on the system tray.Note: Double-clicking on the Belkin Wireless Networking Utility icon on the system tray will bring up the “Utility” screen.Installation is now complete.15

Using the Belkin Wireless Networking UtilityAfter successfully installing the Belkin Wireless Networking Utility (WNU), configurations for wireless connection and security are just a few easy clicks away.Accessing the Belkin Wireless Networking Utility from the Windows System TrayTo access the WNU, simply place your mouse pointer and right-clickover the WNU icon on the Windows system tray on the lower right-handcorner of your computer’s desktop.If the icon is not present, click on “Start > Programs > Belkin > Wireless Networking Utility”.16

Using the Belkin Wireless Networking Utilitysection123456The WNU’s default screen is the “Current Status” tab. The “Current Status” tab displays the current network status and available networks. Network StatusThis window displays the connectivity status of the current network, between the computer and router, and between the router and the Internet. In the event of a problem, use the “Network Status” windowto determine the source (e.g., computer, router, or Internet/modem). Available NetworksThis window displays the available networks at the current location as well as their SSID, Signal Strength, Security Type, Channel, and Network Type.Lost Wireless ConnectionIf the current wireless connection is lost, a window will pop up and the WNU will attempt to reconnect.17

Using the Belkin Wireless Networking UtilityUsing the Belkin Wireless Networking UtilityConnection FailureOther options will appear during attempts to reconnect. To stop connecting, click “Stop” and to reattempt connection, click “Retry”.Network Status and Solution TipsTo further understand the current Network Status, click “Open Wireless Utility”. The default screen will be the “Current Status” tab and the “Network Status” section determines which connections are good and/or faulty.18

Using the Belkin Wireless Networking Utility123456sectionThe WNU also features a “Solution Tips” section that provides troubleshooting guidelines.Setting Wireless Network ProfilesThe “My Connections” tab on the WNU allows you to add, edit, and delete connection profiles. It also displays signal strength, security, and network type.Securing your Wi-Fi® NetworkIf you choose to connect to a secure network, determine the type of security (WPA or WEP*) and use the appropriate field in the dialog box.*Note:Types of security19

Using the Belkin Wireless Networking UtilityUsing the Belkin Wireless Networking UtilityNote: When you select a network using encryption, you will first see the simple security screen. Click the “Advanced” button to see other security options (below).20

Using the Belkin Wireless Networking Utility123456sectionWired Equivalent Privacy (WEP) is a less secure, but more widely adopted wireless security protocol. Depending on the security level (64- or 128-bit), the user will be asked to input a 10- or 26-character hex key. A hex key is a combination of letters, a–f, and numbers, 0–9.Wireless Protected Access (WPA)is the new standard in the wireless security. However, not all wireless cards and adapters support this technology. Please check your wireless adapter’s user manual to check if it supports WPA. Instead of a hex key, WPA uses only passphrases, which are much easier to remember.The following section, intended for the home, home office, and small office user, presents a few different ways to maximize the security of your wireless network.At the time of publication, four encryption methods are available:Encryption Methods:Name64-bit Wired Equivalent Privacy128-Bit Wired Equivalent PrivacyWi-Fi Protected Access-TKIPWi-Fi Protected Access 2Acronym64-bit WEP128-bit WEPWPA-TKIP/AES (or just WPA)WPA)WPA2-AES (or just WPA2)SecurityGoodBetterBestBestFeaturesStatic keys Static keys Dynamic key encryption and mutual authenticationDynamic key encryption and mutual authenticationEncryption keys based on RC4 algorithm (typically 40-bit keys)More secure than 64-bit WEP using a key length of 104 bits plus 24 additional bits of system-generated dataTKIP (Temporal Key Integrity Protocol) added so that keys are rotated and encryption is strengthenedAES (Advanced Encryption Standard) does not cause any throughput lossWired Equivalent Privacy (WEP) WEPis a common protocol that adds security to all Wi-Fi-compliant wireless products. WEP gives wireless networks the equivalent level of privacy protection as a comparable wired network.212121

Using the Belkin Wireless Networking UtilityUsing the Belkin Wireless Networking Utility64-Bit WEP64-bit WEP was first introduced with 64-bit encryption, which includesa key length of 40 bits plus 24 additional bits of system-generated data (64 bits total). Some hardware manufacturers refer to 64-bit as 40-bit encryption. Shortly after the technology was introduced, researchers found that 64-bit encryption was too easy to decode.128-Bit EncryptionAs a result of 64-bit WEP’s potential security weaknesses, a more secure method of 128-bit encryption was developed. 128-bit encryption includes a key length of 104 bits plus 24 additional bits of system-generated data (128 bits total). Some hardware manufacturers refer to 128-bit as 104-bit encryption.Most of the new wireless equipment in the market today supports both 64-bit and 128-bit WEP encryption, but you might have older equipment that only supports 64-bit WEP. All Belkin wireless products will support both 64-bit and 128-bit WEP.Encryption KeysAfter selecting either the 64-bit or 128-bit WEP encryption mode, it is critical that you generate an encryption key. If the encryption key is not consistent throughout the entire wireless network, your wireless networking devices will be unable to communicate with one another.You can enter your key by typing in the hex key manually, or you can type a passphrase into the “Passphrase” field and click “Generate” to create a key. A hex (hexadecimal) key is a combination of numbers and letters from A–F and 0–9. For 64-bit WEP, you need to enter 10 hex keys. For 128-bit WEP, you need to enter 26 hex keys.For instance:AF0F4BC3D4 = 64-bit WEP keyC3030FAF0F4BB2C3D44BC3D4E7 = 128-bit WEP keyThe WEP passphrase is NOT the same as a WEP key. Your Adapter uses this passphrase to generate your WEP keys, but different hardware manufacturers might have different methods on generating the keys. If you have multiple vendors’ equipment in your network, the easiest thing to do is to use the hex WEP key from your wireless router (or access point) and enter it manually into the hex WEP key table in your Adapter’s configuration screen.22

Using the Belkin Wireless Networking Utility123456sectionWi-Fi Protected Access (WPA)WPA is a new Wi-Fi standard that improves upon the security features of WEP. To use WPA security, the drivers and software of your wireless equipment must be upgraded to support it. These updates will be found on your wireless vendor’s website. There are three types of WPA security: WPA-PSK (no server), WPA (with radius server), and WPA2.WPA-PSK (no server) uses what is known as a pre-shared key as the network key. A network key is a password that is between eight and 63 characters long. It can be a combination of letters, numbers, or characters. Each client uses the same network key to access the network. Typically, this is the mode that will be used in a home environment.WPA (with radius server) is a system where a radius server distributes the network key to the clients automatically. This is typically found in a business environment. WPA2requires Advanced Encryption Standard (AES) for encryptionof data, which offers much greater security than WPA. WPA uses bothTemporal Key Integrity Protocol (TKIP) and (AES) for encryption.For a list of Belkin wireless products that support WPA, please visit our website at www.belkin.com/networking.Most Wi-Fi products ship with security turned off. So once you have your network working, you need to activate WEP or WPA and make sure all your wireless devices are sharing the same network key.The following diagram shows the effect of not having the correct network key throughout your network.The Card cannot access the network because it uses a different network key than the one configured on the wireless router.IMPORTANT: You must now set all wireless network cards/adapters to match these settings.Wireless G RouterWireless G Notebook CardWireless G Desktop CardWireless G Desktop CardNetwork key=WRONG PasswordNetwork key=MyPasswordNetwork key=MyPasswordNetwork key=MyPassword23

Using the Belkin Wireless Networking UtilityUsing the Belkin Wireless Networking UtilityConfiguring your Belkin Wireless G USB Network Adapter to use SecurityAt this point, you should already have your wireless router (or access point) set to use WPA or WEP. In order for you to gain a wireless connection, you will need to set your Wireless G USB Network Adapter to use the same security settings.Changing the Wireless Security SettingsThe Belkin Wireless G USB Network Adapter supports the latest WPA security feature as well as the legacy WEP security standard. By default, wireless security is disabled.To enable security, you will first need to determine which standard is used by the router or access point. (See your wireless router’s or accesspoint’s manual for directions on how to access the security settings.)To access the security settings on your Adapter, click the “My Connections” tab and point to the connection for which you want to change security settings. Click “Edit” to change settings.24

Using the Belkin Wireless Networking Utility123456sectionWEP Setup64-Bit WEP Encryption1. Select “WEP” from the drop-down menu.2. After selecting your WEP encryption mode, you can enter your key by typing in the hex key manually, or you can type in a passphrase in the “Passphrase” field and click “Generate” to create a key. A hex (hexadecimal) key is a combination of numbers and letters from A–F and 0–9. For 64-bit WEP, you need to enter 10 hex keys. For instance:AF0F4BC3D4 = 64-bit WEP key2525252525

Using the Belkin Wireless Networking UtilityUsing the Belkin Wireless Networking Utility3. Click “Save” to finish. Encryption in the wireless router (or access point) is now set. Each of your computers on your wireless network will now need to be configured with the same security settings.WARNING:If you are using a wireless client to turn on the security settings in your wireless router (or access point), you will temporarily lose your wireless connection until you activate security on your wireless client. Please record the key prior to applying changes in the wireless router (or access point). If you don’t remember the hex key, your client will be locked out of the wireless router (or access point).128-Bit WEP Encryption1. Select “WEP” from the drop-down menu.2. After selecting your WEP encryption mode, you can enter your key manually by typing in the hex key manually, or you can type in a passphrase in the “Passphrase” field and click “Generate” to create a key.A hex (hexadecimal) key is a combination of numbers and letters fromA–F and 0–9. For 128-bit WEP, you need to enter 26 hex keys.For instance:C3030FAF0F4BB2C3D44BC3D4E7 = 128-bit WEP key26

Using the Belkin Wireless Networking Utility123456section3. Click “Save” to finish. Encryption in the wireless router (or access point) is now set. Each of the computers on your wireless networkwill now need to be configured with the same security settings.WARNING:If you are using a wireless client to turn on the security settings in your wireless router (or access point), you will temporarily lose your wireless connection until you activate security on your wireless client. Please record the key prior to applying changes in the wireless router (or access point). If you don’t remember the hex key, your client will be locked out of the wireless router (or access point).27

Using the Belkin Wireless Networking UtilityUsing the Belkin Wireless Networking UtilityWPA-PSK (no server)Choose this setting if your network does not use a radius server. WPA-PSK(no server) is typically used in home and small office networking.1. From the “Network Authentication” drop-down menu, select “WPA-PSK (no server)”.2. Enter your network key. This can be from eight to 63 characters and can be letters, numbers, or symbols. This same key must be used on all of the clients (network cards) that you want to include in your network.28

Using the Belkin Wireless Networking Utility123456section3. Click “Save” to finish. You must now set all clients (network cards) to match these settings.Wireless Networking Utility OptionsThe “Options” tab on the WNU provides the user the ability to customize his or her WNU settings.29

Using the Belkin Wireless Networking UtilityUsing the Belkin Wireless Networking UtilityAdvanced Diagnostic ToolsThe “Advanced Diagnostic Tools” section is the central control panel for all the settings of the hardware and software components of the wireless network. It provides an array of tests and connectivity services to ensure optimal network performance.Wireless Networking Utility HelpThe WNU “Help” tab provides users with access to online and telephone support, as well as advanced diagnostic tools.30

Using the Belkin Wireless Networking Utility123456section31

TroubleshootingI can’t connect to the Internet wirelessly.If you are unable to connect to the Internet from a wireless computer, please check the following items:1. Look at the lights on your wireless router. If you’re using a Belkin Wireless Router, the lights should be as follows:• The “Power” light should be on.• The “Connected” light should be on, and not blinking.• The “WAN” light should be either on or blinking.If your Belkin Wireless Router’s lights match these descriptions, go to number 2, below.If this is NOT the case, please contact Belkin technical support.If you are not using a Belkin Wireless Router, consult that router manufacturer’s user guide.2. Open your Wireless Networking Utility software by clicking on the iconin the system tray at the bottom right-hand corner of the screen:the tray icon should look like this (the icon may be red or green):3. The window that opens will show a list of “Available Networks”. Available networks are wireless networks you can connect to.If you are using a Belkin 802.11g (54g) Router, “Belkin54g” is the default name.If you are using a Belkin 802.11b Router, the default name should be “WLAN”.If you are NOT using a Belkin Router, please consult your router manufacturer’s user manual for the default name.32

Troubleshootingsection123456The name of your wireless network appears in “Available Networks”.If the correct network name is listed in the “Available Networks” list, please follow the steps below to connect wirelessly:1. Click on the correct network name in the “Available Networks” list.2. If the network has security (encryption) enabled, you will need to enter the network key. For more information regarding security, please see “Securing your Wi-Fi Network” on page 15 of this manual.3. Within a few seconds, the tray icon in the lower right-hand corner of your screen should turn green, indicating a successful connection to the network. If you are still unable to access the Internet after connecting to the wireless network, please contact Belkin Technical Support. The name of your wireless network DOES NOT appear in the list of “Available Networks”.If the correct network name is not listed under “Available Networks” in the Wireless Networking Utility, please attempt the following troubleshooting steps:1.Temporarily move computer, if possible, to five to 10 feet away from the Wireless Router (or Access Point). Close the Wireless Networking Utility, and reopen it. If the correct network name now appears under “Available Networks”, you may have a range or interference problem. Please see the suggestions listed in the “Placement of your Wireless Networking Hardware for Optimal Performance” section on page 2.2.Using a computer that is connected to the Wireless Router (or Access Point) via a network cable (as opposed to wirelessly), ensure that “Broadcast SSID” is enabled. This setting is found on the Router’s wireless “Channel and SSID” configuration page. For detailed instructions on accessing this page and changing settings, please see your Wireless Router’s (or Access Point’s) User Manual.If you are still unable to access the Internet after completing these steps, please contact Belkin Technical Support.33

TroubleshootingInstallation CD-ROM does not start Wireless Networking Utility.If the CD-ROM does not start the Wireless Networking Utility automatically, it could be that the computer is running other applications that are interfering with the CD drive.If the Wireless Networking Utility screen does not appear within 15–20 seconds, open up your CD-ROM drive by double-clicking on the “My Computer” icon. Next, double-click on the CD-ROM drive that the Installation CD has been placed in to start the installation. Then double-click on the folder named “Files”. Next, double-click on the icon named “Setup.exe”.Power LED does not come ON; Adapter is not working.If the LED indicators are not ON, the problem may be that the Adapter is not connected or installed properly. Verify that the Adapter is plugged firmly into the USB slot of your computer. Check to see that the drivers for the Adapter have been installed. Right-click on the “My Computer” icon on your desktop. Choose “Properties” and navigate to the “Device Manager” and see if your Adapter is listed without any errors. If an error is indicated, contact Belkin Technical Support.Link LED is blinking slowly; cannot connect to a wireless network or the Internet.If your Adapter appears to be functioning properly, but you cannot connect to a network or you have a red wireless icon at the bottom of your screen, the problem may be that there is a mismatch between the network name (SSID) settings in your wireless network properties. Check the SSID settings to see if they match. The SSID is case-sensitive and the spelling on each computer must be exactly the same in order for the Adapter to connect to the wireless router (or access point). Note:To check the SSID settings or look for an available network, double-click the Signal Indicator icon to bring up the “Wireless Networks” screen. Click “Add” if you do not see the network you are trying to connect to and type in the SSID.For more information about setting up an SSID, please refer to your router manufacturer’s user manual. If issues persist even at close range, please contact Belkin Technical Support. 34

section123456TroubleshootingLink LED is solid but I cannot connect to the Internet. If you have a signal but can’t get online or obtain an IP address, the problem may be that there is a mismatch between the encryption key settings in your computer and wireless router (or access point). Check the WEP key settings to see if they match. The key is case-sensitive and the spelling on each computer and wireless router (or access point) must be exactly the same in order for the Adapter to connect to the router. For more information about encryption, please see the “Securing your Wi-Fi Network” section of this User Manual.If issues persist even at close range, please contact Belkin Technical Support. Data transfer is sometimes slow.Wireless technology is radio-based, which means connectivity and the throughput performance between devices decreases when the distance between devices increases. Other factors that will cause signal degradation (metal is generally the worst culprit) are obstructions such as walls and metal appliances. As a result, the typical indoor range of your wireless devices will be between 100 to 200 feet. Note also that connection speed may decrease as you move farther from the wireless router (or access point).In order to determine if wireless issues are related to range, we suggest temporarily moving the computer, if possible, to five to 10 feet away from the wireless router (or access point). Please see the section titled “Placement of your Wireless Networking Hardware for Optimal Performance” in this manual. If issues persist even at close range, please contact Belkin Technical Support.Signal strength is poor.Wireless technology is radio-based, which means connectivity and the throughput performance between devices decreases when the distance between devices increases. Other factors that will cause signal degradation (metal is generally the worst culprit) are obstructions such as walls and metal appliances. As a result, the typical indoor range of your wireless devices will be between 100 to 200 feet. Note also that connection speed may decrease as you move farther from the wireless router (or access 35

Troubleshootingpoint). Please see the section titled “Placement of your Wireless Networking Hardware for Optimal Performance” in this manual.If issues persist even at close range, please contact Belkin Technical Support.Why are there two wireless utilities in my system tray? Which one should I use? There are several features and advantages to using the Belkin Wireless Networking Utility over the Windows XP Wireless Zero Configuration utility. We offer a site survey, detailed link information, and adapter diagnosis, to name a few.It’s essential to know which utility is managing your adapter. We recommend using the Belkin Wireless Networking Utility. To use the Belkin Wireless Networking Utility, follow the steps below:Step 1 Right-click on the network status icon in the system tray and select “View Available Wireless Networks”.Step 2Click on the “Advanced” button in the lower left-hand corner of the “Available Wireless Networks” window.Step 3From the “Advanced” tab, uncheck “Use Windows to configure my wireless network”. Once the box is unchecked, click “OK” to close the window.You are now using the Belkin Wireless Networking Utility to configure the Adapter.36

section123456TroubleshootingWhat’s the difference between 802.11b, 802.11g, 802.11a, and Pre-N? Currently there are four levels of wireless networking standards, which transmit data at very different maximum speeds. Each is based on the designation for certifying network standards. The most common wireless networking standard, 802.11b, transmits information at 11Mbps; 802.11a and 802.11g work at 54Mbps; and Pre-N works at 108Mbps. Pre-N, the precursor to the upcoming 802.11n release, promises speeds that exceed 802.11g, and up to twice the wireless coverage area. See the following chart for more detailed information.Wireless Comparison ChartWireless Technology802.11b802.11g802.11aBelkin Pre-N Speed11Mbps54Mbps54Mbps600% faster than standard 802.11g*FrequencyCommon household devices such as cordless phones and microwave ovens may interfere with the unlicensed band 2.4GHzCommon household devices such as cordless phones and microwave ovens may interfere with the unlicensed band 2.4GHz5GHz—uncrowded bandCommon household devices such as cordless phones and microwave ovens may interfere with the unlicensed band 2.4GHzCompatibilityCompatible with 802.11gCompatible with 802.11bIncompatible with 802.11b or 802.11gCompatible with 802.11g or 802.11bCoverage*Depends on interference—typically 100–200 ft. indoorsDepends on interference—typically 100–200 ft. indoorsInterference range is typically 50–100 ft.Up to 800% wider coverage than standard 802.11g*AdvantageMature—legacy technology Common—widespread use for Internet sharingLess interference— great for multimedia applicationLeading edge— best coverage and throughput*Distance and connection speeds will vary depending on your networking environment.37

TroubleshootingTechnical SupportYou can find technical support information at www.belkin.com/networking. If you want to contact technical support by phone, please call: US: 877-736-5771 Europe: 00 800 223 55 460 Australia: 1800 235 546 New Zealand: 0800 235 546 Singapore: 800 616 179038

InformationWi-Fi® Interoperability Certificate39

Caution: Exposure to Radio Frequency Radiation. The radiated output power of this device is far below the FCC radio frequency exposure limits. Nevertheless, the device shall be used in such a manner that the potential for human contact during normal operation is minimized. IMPORTANT NOTE: Federal Communication Commission (FCC) Radiation Exposure Statement This EUT is compliance with SAR for general population/uncontrolled exposure limits in ANSI/IEEE C95.1-1999 and had been tested in accordance with the measurement methods and procedures specified in OET Bulletin 65 Supplement C. Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter. 40

123456sectionInformationBelkin Corporation Limited Lifetime Product WarrantyWhat this warranty covers.Belkin Corporation warrants to the original purchaser of this Belkin product that the product shall be free of defects in design, assembly, material, or workmanship.What the period of coverage is.Belkin Corporation warrants the Belkin product for the lifetime of the product.What will we do to correct problems? Product Warranty.Belkin will repair or replace, at its option, any defective product free of charge (except for shipping charges for the product). What is not covered by this warranty?All above warranties are null and void if the Belkin product is not provided to Belkin Corporation for inspection upon Belkin’s request at the sole expense of the purchaser, or if Belkin Corporation determines that the Belkin product has been improperly installed, altered in any way, or tampered with. The Belkin Product Warranty does not protect against acts of God (other than lightning) such as flood, earthquake, war, vandalism, theft, normal-use wear and tear, erosion, depletion, obsolescence, abuse, damage due to low voltage disturbances (i.e. brownouts or sags), non-authorized program, or system equipment modification or alteration.How to get service. To get service for your Belkin product you must take the following steps: 1. Contact Belkin Corporation at 501 W. Walnut St., Compton CA 90220, Attn: Customer Service, or call (800)-223-5546, within 15 days of the Occurrence. Be prepared to provide the following information: a. The part number of the Belkin product. b. Where you purchased the product. c. When you purchased the product. d. Copy of original receipt.2. Your Belkin Customer Service Representative will then instruct you on how to forward your receipt and Belkin product and how to proceed with your claim.Belkin Corporation reserves the right to review the damaged Belkin product. All costs of shipping the Belkin product to Belkin Corporation for inspection shall be borne solely by the purchaser. If Belkin determines, in its sole discretion, that it is impractical to ship the damaged equipment to Belkin Corporation, Belkin may designate, in its sole discretion, an equipment repair facility to inspect and estimate the cost to repair such equipment. The cost, if any, of shipping the equipment to and from such repair facility and of such estimate shall be borne solely by the purchaser. Damaged equipment must remain available for inspection until the claim is finalized. Whenever claims are settled, Belkin Corporation reserves the right to be subrogated under any existing insurance policies the purchaser may have. 4242

InformationInformationHow state law relates to the warranty.THIS WARRANTY CONTAINS THE SOLE WARRANTY OF BELKIN CORPORATION, THERE ARE NO OTHER WARRANTIES, EXPRESSED OR, EXCEPT AS REQUIRED BY LAW, IMPLIED, INCLUDING THE IMPLIED WARRANTY OR CONDITION OF QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND SUCH IMPLIED WARRANTIES, IF ANY, ARE LIMITED IN DURATION TO THE TERM OF THIS WARRANTY. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.IN NO EVENT SHALL BELKIN CORPORATION BE LIABLE FOR INCIDENTAL, SPECIAL, DIRECT, INDIRECT, CONSEQUENTIAL OR MULTIPLE DAMAGES SUCH AS, BUT NOT LIMITED TO, LOST BUSINESS OR PROFITS ARISING OUT OF THE SALE OR USE OF ANY BELKIN PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. This warranty gives you specific legal rights, and you may also have other rights, which may vary from state to state. Some states do not allow the exclusion or limitation of incidental, consequential, or other damages, so the above limitations may not apply to you.43

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