Belkin F5D7231B Wireless G Plus Router User Manual P74490 D F5D7231 4 man indd

Belkin International, Inc. Wireless G Plus Router P74490 D F5D7231 4 man indd

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Using the Web-Based Advanced User Interface
Setting the Time and Time Zone
The Router keeps time by connecting to a Simple Network Time
Protocol (SNTP) server. This allows the Router to synchronize the
system clock to the global Internet. The synchronized clock in the
Router is used to record the security log and control client filtering.
Select the time zone that you reside in. If you reside in an area that
observes daylight saving, then place a check mark in the box next
to “Automatically Adjust Daylight Saving”. The system clock may
not update immediately. Allow at least 15 minutes for the Router to
contact the time servers on the Internet and get a response. You
cannot set the clock yourself.
Enabling Remote Management
Before you enable this advanced feature of your Belkin Router, MAKE
SURE YOU HAVE SET THE ADMINISTRATOR PASSWORD. Remote
management allows you to make changes to your Router’s settings
from anywhere on the Internet. There are two methods of remotely
managing the Router. The first is to allow access to the Router from
anywhere on the Internet by selecting “Any IP address can remotely
manage the Router”. By typing in your WAN IP address from any
computer on the Internet, you will be presented with a login screen
where you need to type in the password of your Router. The second
method is to allow a specific IP address only to remotely manage the
Router. This is more secure, but less convenient. To use this method,
enter the IP address you know you will be accessing the Router from
in the space provided and select “Only this IP address can remotely
manage the Router”. Before you enable this function, it is STRONGLY
RECOMMENDED that you set your administrator password. Leaving
the password empty will potentially open your Router to intrusion.
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Using the Web-Based Advanced User Interface
Enabling/Disabling NAT (Network Address Translation)
Note: This advanced feature should be employed by advanced users
only. Before enabling this function, MAKE SURE YOU HAVE SET THE
ADMINISTRATOR PASSWORD.
Network Address Translation (NAT) is the method by which the Router
shares the single IP address assigned by your ISP with the other
computers on your network. This function should only be used if your
ISP assigns you multiple IP addresses or you need NAT disabled for
an advanced system configuration. If you have a single IP address
and you turn NAT off, the computers on your network will not be able
to access the Internet. Other problems may also occur. Turning off
NAT will disable your firewall functions.
Enabling/Disabling UPnP
UPnP (Universal Plug-and-Play) is yet another advanced feature
offered by your Belkin Router. It is a technology that offers seamless
operation of voice messaging, video messaging, games, and other
applications that are UPnP-compliant. Some applications require
the Router’s firewall to be configured in a specific way to operate
properly. This usually requires opening TCP and UDP ports, and in
some instances, setting trigger ports. An application that is
UPnP-compliant has the ability to communicate with the Router,
basically “telling” the Router which way it needs the firewall
configured. The Router ships with the UPnP feature disabled. If
you are using any applications that are UPnP-compliant, and wish
to take advantage of the UPnP features, you can enable the UPnP
feature. Simply select “Enable” in the “UPnP Enabling” section of the
“Utilities” page. Click “Apply Changes” to save the change.
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Using the Web-Based Advanced User Interface
Enabling/Disabling Auto Firmware Update
This innovation provides the Router with the built-in capability to
automatically check for a new version of firmware and alert you that the new
firmware is available. When you log into the Router’s Web-Based Advanced
User Interface, the Router will perform a check to see if new firmware is
available. If so, you will be notified. You can choose to download the new
version or ignore it. The Router ships with this feature enabled. If you want to
disable it, select “Disable” and click “Apply Changes”.
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Manually Configuring Network Settings
In order for your computer to properly communicate with your Router, you will
need to change your PC’s TCP/IP settings to DHCP.
Manually Configuring Network Adapters in Windows 2000, NT, or XP
1.
Click “Start”, “Settings”, then “Control Panel”.
2.
Double-click on the “Network and dial-up connections” icon
(Windows 2000) or the “Network” icon (Windows XP).
3.
Right-click on the “Local Area Connection” associated with your
network adapter and select “Properties” from the drop-down menu.
4.
In the “Local Area Connection Properties” window, click “Internet
Protocol (TCP/IP)” and click the “Properties” button. The following
screen will appear:
(1)
(2)
(3)
5.
If “Use the following IP address” (2) is selected, your Router
will need to be set up for a static IP connection type. Write the
address information in the table below. You will need to enter this
information into the Router.
6.
If not already selected, select “Obtain an IP address automatically”
(1) and “Obtain DNS server address automatically” (3). Click “OK”.
Your network adapter(s) are now configured for use with the Router.
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Manually Configuring Network Settings
Manually Configuring Network Adapters in Windows 98SE or Me
1.
Right-click on “My Network Neighborhood” and select
“Properties” from the drop-down menu.
2.
Select “TCP/IP -> settings” for your installed network adapter.
You will see the following window.
(1)
(3)
(2)
3.
If “Specify an IP address” is selected, your Router will need
to be set up for a static IP connection type. Write the address
information in the table below. You will need to enter this
information into the Router.
4.
Write in the IP address and subnet mask from the “IP Address”
tab (3).
5.
Click the “Gateway” tab (2). Write the gateway address down in
the chart.
6.
Click the “DNS Configuration” tab (1). Write the DNS address(es)
in the chart.
7.
If not already selected, select “Obtain IP address automatically”
in the “IP Address” tab. Click “OK”.
Restart the computer. When the computer restarts, your network
adapter(s) are now configured for use with the Router.
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Manually Configuring Network Settings
Set up the computer that is connected to the cable or DSL modem
FIRST using these steps. You can also use these steps to add
computers to your Router after the Router has been set up to connect
to the Internet.
Manually Configuring Network Adapters in Mac OS X
1.
Click on the “System Preferences” icon.
2.
Select “Network” (1) from the “System Preferences” menu.
(1)
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Manually Configuring Network Settings
3.
Select “Built-in Ethernet” (2) next to “Show” in the
Network menu.
(2)
(5)
(3)
(4)
4.
Select the “TCP/IP” tab (3). Next to “Configure:” (4), you should
see “Manually” or “Using DHCP”. If you do not, check the
PPPoE tab (5) to make sure that “Connect using PPPoE” is NOT
selected. If it is, you will need to configure your Router for a
PPPoE connection type using your user name and password.
5.
If “Manually” is selected, your Router will need to be set up
for a static IP connection type. Write the address information
in the table below. You will need to enter this information into
the Router.
6.
If not already selected, select “Using DHCP” next to “Configure:”
(4), then click “Apply Now”.
Your network adapter(s) are now configured for use with the Router.
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Recommended Web Browser Settings
In most cases, you will not need to make any changes to your web
browser’s settings. If you are having trouble accessing the Internet or
the Web-Based Advanced User Interface, then change your browser’s
settings to the recommended settings in this section.
Internet Explorer 4.0 or Higher
1.
Start your web browser. Select “Tools” then “Internet Options”.
2.
In the “Internet Options” screen, there are three selections:
“Never dial a connection”, “Dial whenever a network connection
is not present”, and “Always dial my default connection”. If you
can make a selection, select “Never dial a connection”. If you
cannot make a selection, go to the next step.
3.
Under the “Internet Options” screen, click on “Connections” and
select “LAN Settings…”.
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Recommended Web Browser Settings
4.
Make sure there are no check marks next to any of the displayed
options: “Automatically detect settings”, “Use automatic
configuration script”, and “Use a proxy server”. Click “OK”. Then
click “OK” again in the “Internet Options” page.
Netscape® Navigator® 4.0 or Higher
1.
Start Netscape. Click on “Edit” then “Preferences”.
2.
In the “Preferences” window, click on “Advanced” then select
“Proxies”. In the “Proxies” window, select “Direct connection to
the Internet”.
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Troubleshooting
Problem:
Installation CD does not automatically start.
Solution:
If the CD-ROM does not start the Easy Install Wizard automatically,
it could be that the computer is running other applications that are
interfering with the CD drive.
1. If the Easy Install Wizard screen does not appear within 15—20
seconds, open up your CD-ROM drive by double-clicking on the
“My Computer” icon that is located on your desktop.
2. Next, double-click on the CD-ROM drive that the Easy Install
Wizard Software CD has been placed in to start the installation.
3. The Easy Install Wizard should start within a few seconds. If,
instead, a window appears showing the files on the CD,
double-click on the icon labeled “EasyInstall.exe”.
4. If the Easy Install Wizard still does not start, reference the section
titled “Manually Configuring Network Settings” (page 84 of this
User Manual) for an alternate setup method.
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Troubleshooting
Problem:
The Easy Install Wizard cannot find my Router.
Solution:
If the Easy Install Wizard is not able to find the Router during the
installation process, please check the following items:
1. If the Easy Install Wizard is not able to find the Router during
the installation process, there may be third-party firewall
software installed on the computer attempting to access
the Internet. Examples of third-party firewall software are
ZoneAlarm, BlackICE PC Protection, McAfee Personal Firewall,
and Norton Personal Firewall.
If you do have firewall software installed on your computer,
please make sure that you properly configure it. You can
determine if the firewall software is preventing Internet access
by temporarily turning it off. If, while the firewall is disabled,
Internet access works properly, you will need to change the
firewall settings to function properly when it is turned on.
2. Unplug power to the Router for 10 seconds, and then plug the
power back into the Router. Ensure that the Router’s Power
light is on; it should be solid green. If not, check to make sure
that the AC adapter is correctly connected to the Router and
plugged into a wall outlet.
3. Ensure that you have a cable (use the cable included with the
Router) connected between (1) the network (Ethernet) port on
the back of the computer and (2) one of the LAN ports, labeled
“1” through “4”, on the back of the Router.
Note: The computer should NOT be connected to the port
labeled “Internet/WAN” on the back of the Router.
4. Try shutting down and restarting your computer, then rerunning
the Easy Install Wizard.
If the Easy Install Wizard is still unable to find the Router,
reference the section titled “Manually Configuring Network
Settings” for installation steps.
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Please refer to the instructions provided by the publisher of your
firewall software for instructions on configuring the firewall to
allow Internet access.
Troubleshooting
Problem:
The Easy Install Wizard cannot connect my Router to the Internet.
Solution:
If the Easy Install Wizard is not able to connect the Router to the
Internet, please check the following items:
1. Use the troubleshooting suggestions within the Easy
Install Wizard. If the troubleshooting screen does not open
automatically, click on the “Troubleshoot” button in the lower,
right-hand corner of the Easy Install Wizard window.
2. If your ISP requires a user name and password, make sure that
you have typed in your user name and password correctly. Some
user names require that the ISP’s domain be at the end of the
name. Example: “myname@myisp.com”. The “@myisp.com” part
of the user name may need to be typed as well as your
user name.
If you continue to have no Internet connection, reference the
section titled “Manually Configuring Network Settings” (page 84
of this User Manual) for an alternate setup method.
Problem:
•
The Easy Install Wizard completed installation, but my web
browser doesn’t work.
•
I am unable to connect to the Internet. The Router’s “WAN” light
is off and the “Connected” light is blinking.
Solution:
If you cannot connect to the Internet, the “WAN” light is off, and the
“Connected” light is blinking, the problem may be that your modem
and Router are not connected properly.
1. Make sure the network cable between the modem and the
Router is connected. We strongly recommend using the cable
that was supplied with your cable or DSL modem for this
purpose. The cable should be connected at one end to the
Router’s “Internet/WAN” port, and at the other end to the
network port on your modem.
2. Unplug the cable or DSL modem from its power source for three
minutes. After three minutes, plug the modem back into its
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Troubleshooting
power source. This may force the modem to properly recognize
the Router.
3. Unplug the power to your Router, wait 10 seconds, and then
reconnect the power. This will cause the Router to reattempt
communication with the modem.
If the “WAN” light on the Router is not lit after completing these
steps, please contact Belkin Technical Support.
4. Try shutting down and restarting your computer.
Problem:
•
The Easy Install Wizard completed installation, but my web
browser doesn’t work.
•
I am unable to connect to the Internet. The Router’s “WAN” light
is on and the “Connected” light is blinking.
Solution:
•
If you have a “static IP address” connection, your ISP must
assign you the IP address, subnet mask, and gateway address.
Please refer to the section entitled “Alternate Setup Method” for
details on changing this setting.
•
If you have a “PPPoE” connection, your ISP will assign you a
user name and password and sometimes a service name. Make
sure the Router connection type is configured to PPPoE and the
settings are entered properly. Please refer to the section entitled
“Alternate Setup Method” for details on changing this setting.
•
You may need to configure your Router to meet the specific
requirements of your ISP. To search our Knowledge Base for
ISP-specific issues, go to: http://web.belkin.com/support and
type in “ISP”.
If you are still unable to access the Internet after verifying these
settings, please contact Belkin Technical Support.
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If you cannot connect to the Internet, the “WAN” light is on, and
the “Connected” light is blinking, the problem may be that your
connection type may not match the ISP’s connection.
Troubleshooting
Problem:
•
The Easy Install Wizard completed, but my web browser
doesn’t work.
•
I am unable to connect to the Internet. The “WAN” light on my
Router is blinking and the “Connected” light is solid.
Solution:
If the “WAN” light is blinking and the “Connected” light is solid,
but you are unable to access the Internet, there may be third-party
firewall software installed on the computer attempting to access the
Internet. Examples of third-party firewall software are ZoneAlarm,
BlackICE PC Protection, McAfee Personal Firewall, and Norton
Personal Firewall.
If you do have firewall software installed on your computer, please
make sure that you properly configure it. You can determine if the
firewall software is preventing Internet access by temporarily turning
it off. If, while the firewall is disabled and Internet access works
properly, you will need to change the firewall settings to function
properly when it is turned on.
Please refer to the instructions provided by the publisher of your
firewall software for instructions on configuring the firewall to allow
Internet access.
If you are still unable to access the Internet after disabling any
firewall software, please contact Belkin Technical Support.
Problem:
I can’t connect to the Internet wirelessly.
Solution:
If you are unable to connect to the Internet from a wireless
computer, please do the following:
1. Look at the lights on your Router. Your Belkin Router’s lights
should be as follows:
•
The “Power” light should be on.
•
The “Connected” light should be on and not blinking.
•
The “WAN” light should be either on or blinking.
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Troubleshooting
2. Open your wireless utility software by clicking on the icon in the
system tray at the bottom, right-hand corner of the screen. If
you are also using a Belkin Wireless Card or Adapter with this
Router, the tray icon should look like this (the icon may be red
or green):
3. The exact window that opens will vary depending on the model
of wireless card you have; however, any of the utilities should
have a list of “Available Networks”—those wireless networks it
can connect to.
Does the name of your wireless network appear in the results?
Yes, my network name is listed—go to the troubleshooting
solution titled “I can’t connect to the Internet wirelessly, but my
network name is listed”.
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section
No, my network name is not listed—go to the troubleshooting
solution titled “I can’t connect to the Internet wirelessly, and my
network name is not listed”.
Troubleshooting
Problem:
I can’t connect to the Internet wirelessly, but my network name
is listed.
Solution:
If the name of your network is listed in the “Available Networks” list,
please follow the steps below to connect wirelessly:
1. Click on the correct network name in the “Available
Networks” list.
2. If the network has security (encryption) enabled, you will need to
enter the network key. For more information regarding security,
see the section entitled “Securing your Wi-Fi Network” in this
User Manual.
3. Within a few seconds, the tray icon in the lower, left-hand
corner of your screen should turn green, indicating a successful
connection to the network.
Problem:
I can’t connect to the Internet wirelessly, and my network name is
not listed.
Solution:
If the correct network name is not listed under “Available
Networks” in the wireless configuration utility, please attempt the
following troubleshooting steps:
1. Temporarily move your computer, if possible, five to 10 feet
away from the Router. Close the wireless configuration utility,
and reopen it. If the correct network name now appears under
“Available Networks”, you may have a range or interference
problem. Please see the suggestions discussed in the section
titled “Placement of your Router for Optimal Performance” in
this User Manual.
2. Using a computer that is connected to the Router through a
network cable (as opposed to wirelessly), ensure that “Broadcast
SSID” is enabled. This setting is found on the Router’s wireless
“Channel and SSID” configuration page.
If you are still unable to access the Internet after completing
these steps, please contact Belkin Technical Support.
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Troubleshooting
Problem:
My wireless network performance is inconsistent.
Data transfer is sometimes slow.
Signal strength is poor.
I am having difficulty establishing and/or maintaining a Virtual
Private Network (VPN) connection.
Solution:
Wireless technology is radio-based, which means connectivity and
the throughput performance between devices decreases when
the distance between devices increases. Other factors that will
cause signal degradation (metal is generally the worst culprit) are
obstructions such as walls and metal appliances. As a result, the
typical indoor range of your wireless devices will be between 100
to 200 feet. Note also that connection speed may decrease as you
move farther away from the Router or access point.
Changing the Wireless Channel - Depending on local wireless
traffic and interference, switching the wireless channel of your
network can improve performance and reliability. The default
channel the Router is shipped with is channel 11. You may choose
from several other channels depending on your region (see the
section titled “Changing the Wireless Channel” on page 47 for
instructions on how to choose other channels).
Limiting the Wireless Transmit Rate - Limiting the wireless
transmit rate can help improve the maximum wireless range and
connection stability. Most wireless cards have the ability to limit
the transmission rate. To change this property, go to the Windows
Control Panel, open “Network Connections” and double-click on
your wireless card’s connection. In the “Properties” dialog, select
the “Configure” button on the “General” tab (Windows 98 users
will have to select the wireless card in the list box and then click
“Properties”), then choose the “Advanced” tab and select the rate
property. Wireless client cards are usually set to automatically
adjust the wireless transmit rate for you, but doing so can cause
periodic disconnects when the wireless signal is too weak; as a rule,
slower transmission rates are more stable. Experiment with different
connection rates until you find the best one for your environment;
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In order to determine if wireless issues are related to range, we
suggest temporarily moving the computer, if possible, five to 10 feet
away from the Router.
Troubleshooting
note that all available transmission rates should be acceptable
for browsing the Internet. For more assistance, see your wireless
card’s user manual.
Problem:
How do I extend the range of my wireless network?
Solution:
Belkin recommends using one of the following products to extend
wireless network coverage throughout large homes or offices:
•
Wireless Access Point: A wireless access point can effectively
double the coverage area of your wireless network. An access
point is typically placed in the area not currently covered by your
Wireless G Plus Router, and is connected to the Router using
either an Ethernet cable or through your home’s power lines
using two Powerline Ethernet Adapters.
•
For 802.11g (54g) wireless networks, Belkin offers a Wireless G
Range Extender/Access Point that can be connected wirelessly
to a Belkin Wireless G Plus Router, without requiring an Ethernet
cable or Powerline Ethernet Adapters.
These Belkin products are available at your local retailer, or can be
ordered from Belkin directly.
For network/range extension information, please visit:
www.belkin.com/networking to find out more about:
Wireless G Range Extender/Access Point (F5D7130)
Powerline Ethernet Adapter (F5D4070)
Powerline USB Adapter (F5D4050)
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Troubleshooting
Problem:
I am having difficulty setting up Wired Equivalent Privacy (WEP)
security on a Belkin Wireless Router or Belkin Access Point.
Solution:
1. Log into your Wireless Router or Access Point.
Open your web browser and type in the IP address of the Wireless
Router or Access Point. (The Router’s default is 192.168.2.1, the
Access Point’s default is 192.168.2.254.) Log into your Router by
clicking on the “Login” button in the top, right-hand corner of the
screen. You will be asked to enter your password. If you never set
a password, leave the password field blank and click “Submit”.
Click the “Wireless” tab on the left of your screen. Select
the “Encryption” or “Security” tab to get to the security
settings page.
2. Select “128-bit WEP” from the drop-down menu.
3. After selecting your WEP encryption mode, you can type in
For example:
C3 03 0F AF 4B B2 C3 D4 4B C3 D4 E7 E4 = 128-bit key
4. Click “Apply Changes” to finish. Encryption in the Wireless
Router is now set. Each of your computers on your wireless
network will now need to be configured with the same
security settings.
WARNING: If you are configuring the Wireless Router or Access
Point from a computer with a wireless client, you will need to ensure
that security is turned on for this wireless client. If this is not done,
you will lose your wireless connection.
Note to Mac users: Original Apple AirPort products support
64-bit encryption only. Apple AirPort 2 products can support
64-bit or 128-bit encryption. Please check your Apple AirPort
product to see which version you are using. If you cannot configure
your network with 128-bit encryption, try 64-bit encryption.
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your hex WEP key manually, or you can type in a passphrase
in the “Passphrase” field and click “Generate” to create a WEP
key from the passphrase. Click “Apply Changes” to finish. You
must now set all of your clients to match these settings. A hex
(hexadecimal) key is a combination of numbers and letters from
A—F and 0—9. For 128-bit WEP, you need to enter 26 hex keys.
Troubleshooting
Problem:
I am having difficulty setting up Wired Equivalent Privacy (WEP)
security on a Belkin client card (Wireless Network Card or Adapter).
Solution:
The client card must use the same key as the Wireless G Plus
Router. For instance, if your Wireless Router or access point uses
the key 00112233445566778899AABBCC, then the client card must
be set to the exact same key.
1. Double-click the “Signal Indicator” icon to bring up the “Wireless
Network Utility” screen. The “Advanced” button will allow you to
view and configure more options of your client card.
2. Once the “Advanced” button is clicked, the Belkin Wireless LAN
Utility will appear. This Utility will allow you to manage all the
advanced features of the Belkin client card.
3. Under the “Wireless Network Properties” tab, select a
network name from the “Available Networks” list and click the
“Properties” button.
4. Under “Data Encryption”, select “WEP”.
5. Ensure the box “The key is provided for me automatically” at
the bottom is unchecked. If you are using this computer to
connect to a corporate network, please consult your network
administrator if this box needs to be checked.
6. Type your WEP key in the “Network key” box.
Important: A WEP key is a combination of numbers and letters
from A–F and 0–9.
7. For 128-bit WEP, you need to enter 26 keys. This network
key needs to match the key you assign to your Wireless G
Plus Router.
For example:
C3 03 0F AF 4B B2 C3 D4 4B C3 D4 E7 E4 = 128-bit key
8. Click “OK”, and then “Apply” to save the settings.
If you are NOT using a Belkin wireless client card, please consult
the manufacturer’s user manual for that wireless client card.
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Troubleshooting
Problem:
Do Belkin products support WPA?
Solution:
Note: To use WPA security, all your clients must be upgraded to
drivers and software that support it. At the time of this publication,
a security patch download is available, for free, from Microsoft. This
patch works only with the Windows XP operating system.
Download the patch here:
http://www.microsoft.com/downloads/details.
aspx?FamilyID=009d8425-ce2b-47a4-abec-274845dc9e91&displayl
ang=en
Download the latest driver at http://web.belkin.com/support for
the following products:
F5D7000, F5D7001, F5D7010, F5D7011, F5D7230-4,
F5D7231-4, F5D7130
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You also need to download the latest driver for your Belkin Wireless
802.11g Desktop or Notebook Network Card from the Belkin
support site. Other operating systems are not supported at this
time. Microsoft’s patch only supports devices with WPA-enabled
drivers such as Belkin 802.11g products.
Troubleshooting
Problem:
I am having difficulty setting up Wi-Fi Protected Access (WPA)
security on a Belkin Wireless Router or Belkin Access Point for a
home network.
Solution:
1. From the “Security Mode” drop-down menu, select “WPA-PSK
(no server)”.
2. For “Encryption Technique”, select “TKIP” or “AES”. This setting
will have to be identical on the clients that you set up.
3. Enter your pre-shared key. This can be from eight to 63
characters and can be letters, numbers, symbols, or spaces.
This same key must be used on all of the clients that you set up.
For example, your PSK might be something like: “Smith family
network key”.
4. Click “Apply Changes” to finish. You must now set all clients to
match these settings.
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Troubleshooting
Problem:
I am having difficulty setting up Wi-Fi Protected Access (WPA)
security on a Belkin client card (Wireless Network Card or Adapter)
for a home network.
Solution:
Clients must use the same key that the Wireless G Plus Router
uses. For instance, if the key is “Smith Family Network Key” in the
Wireless G Plus Router, the clients must also use that same key.
1. Double-click the “Signal Indicator” icon to bring up the “Wireless
Network Utility” screen. The “Advanced” button will allow you to
view and configure more options of your client card.
2. Once the “Advanced” button is clicked, the Belkin Wireless LAN
Utility will appear. This Utility will allow you to manage all the
advanced features of the Belkin client card.
3. Under the “Wireless Network Properties” tab, select a
4. Under “Network Authentication”, select “WPA-PSK (no server)”.
5. Type your WPA key in the “Network key” box.
Important: WPA-PSK is a combination of numbers and letters
from A-Z and 0-9. For WPA-PSK, you can enter eight to 63
characters. This network key needs to match the key you assign
to your Wireless G Plus Router.
6. Click “OK”, then “Apply” to save the settings.
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network name from the “Available Networks” list and click the
“Properties” button.
Troubleshooting
Problem:
I am having difficulty setting up Wi-Fi Protected Access (WPA)
security on a Belkin client card (Wireless Network Card or Adapter)
for a business.
Solution:
1. Double-click the “Signal Indicator” icon to bring up the “Wireless
Network Utility” screen. The “Advanced” button will allow you to
view and configure more options of your client card.
2. Once the “Advanced” button is clicked, the Belkin Wireless LAN
Utility will appear. This Utility will allow you to manage all the
advanced features of the Belkin client card.
3. Under the “Wireless Network Properties” tab, select a
network name from the “Available Networks” list and click the
“Properties” button.
4. Under “Network Authentication”, select “WPA”.
5. In the “Authentication” tab, select the settings that are indicated
by your network administrator.
6. Click “OK”, then “Apply” to save the settings.
Problem:
I am having difficulty setting up Wi-Fi Protected Access (WPA)
security and I am NOT using a Belkin client card for a
home network.
Solution:
If you are NOT using a Belkin WPA Wireless Desktop or Wireless
Notebook Network Card and it is not equipped with WPA-enabled
software, a file from Microsoft called “Windows XP Support Patch
for Wireless Protected Access” is available for free download:
http://www.microsoft.com/downloads/search.aspx?displaylang=en
Note: The file that Microsoft has made available works only with
Windows XP. Other operating systems are not supported at this
time. You also need to ensure that the wireless card manufacturer
supports WPA and that you have downloaded and installed the
latest driver from their support site.
104
Troubleshooting
Supported Operating Systems:
• Windows XP Professional
• Windows XP Home Edition
Enabling WPA-PSK (no server)
1. In systems running Windows XP, click “Start > Control Panel >
Network Connections”.
2. Right-click on the “Wireless Networks” tab. The “Wireless
Network Connection Properties” screen appears. Ensure the
“Use Windows to configure my wireless network settings” box
is checked.
3. Under the “Wireless Networks” tab, click the “Configure” button,
and you will see the client card properties screen.
4. For a home or small business user, select “WPA-PSK” under
“Network Administration”.
will have to be identical to the Wireless G Plus Router that you
set up.
6. Type in your encryption key in the “Network key” box.
Important: Enter your pre-shared key. This can be from eight
to 63 characters and can be letters, numbers, or symbols. This
same key must be used on all of the clients that you set up.
7. Click “OK” to apply settings.
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5. Select “TKIP” or “AES” under “Date Encryption”. This setting
Troubleshooting
What’s the difference between 802.11b, 802.11g, G Plus, G Plus MIMO,
and Pre-N?
Currently there are four levels of wireless networking standards,
which transmit data at very different maximum speeds. Each is
based on the designation for certifying network standards. The most
common wireless networking standard, 802.11b, transmits information
at 11Mbps; 802.11g works at 54Mbps; G Plus, G Plus MIMO, and
Pre-N work at 108Mbps. Pre-N, the precursor to the upcoming
802.11n release, promises speeds that exceed 802.11g, and up to
twice the wireless coverage area. See the following chart for more
detailed information.
106
Troubleshooting
G Plus MIMO
(802.11g with
MIMO MRC)
Belkin Pre-N
(802.11g with
True MIMO)
G Plus (802.11g
with HSM)
(802.11g)
802.11b
Speed*
Frequency
Common
household
devices such
as cordless
phones and
microwave
ovens may
interfere with
the unlicensed
band 2.4GHz
Common
household
devices such
as cordless
phones and
microwave
ovens may
interfere with
the unlicensed
band 2.4GHz
Common
household
devices such
as cordless
phones and
microwave
ovens may
interfere with
the unlicensed
band 2.4GHz
Common
household
devices such
as cordless
phones and
microwave
ovens may
interfere with
the unlicensed
band 2.4GHz
Common
household
devices such
as cordless
phones and
microwave
ovens may
interfere with
the unlicensed
band 2.4GHz
Compatible
with 802.11g
Compatible
with 802.11b/g
Compatible
with 802.11b/g
Compatible
with 802.11b/g
Compatible
with 802.11g
or 802.11b
Typically
100–200 ft.
indoors
Up to 400 ft.*
Up to 700 ft.*
Up to 1,000 ft.*
Up to 1,400 ft.*
Common—
Mature—legacy widespread
use for Internet
technology
sharing
Better coverage
Enhanced speed
and consistent
and coverage
speed at range
*Distance and connection speeds will vary depending on your
networking environment.
107
Leading
edge—best
coverage and
throughput
10
section
10x faster than
802.11b*
Compatibility
15x faster than
802.11b*
5x faster than
802.11b*
Coverage*
10x faster than
802.11b*
11Mbps link
rate/baseline
Advantage
Wireless
Technology
Wireless Comparison Chart
Troubleshooting
Technical Support
You can find technical support information at:
http://www.belkin.com/networking or www.belkin.com through the
tech support area. If you want to contact technical support by phone,
please call:
US:
877-736-5771 or
310-898-1100 ext. 2263
Europe:
00 800 223 55 460
Australia:
1800 235 546
New Zealand: 0800 235 546
Singapore:
800 616 1790
108
Information
FCC Statement
DECLARATION OF CONFORMITY WITH FCC RULES FOR
ELECTROMAGNETIC COMPATIBILITY
We, Belkin Corporation, of 501 West Walnut Street,
Compton, CA 90220, declare under our sole
responsibility that the product,
F5D7231-4
to which this declaration relates,
complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) this device
may not cause harmful interference, and (2) this device
must accept any interference received, including
interference that may cause undesired operation.
Federal Communications Commission Notice
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation.
This equipment generates, uses, and can radiate radio frequency energy.
If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the
user is encouraged to try and correct the interference by one or more of the
following measures:
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Caution: Exposure to Radio Frequency Radiation.
The radiated output power of this device is far below the FCC radio
frequency exposure limits. Nevertheless, the device shall be used in such
a manner that the potential for human contact during normal operation is
minimized.
When connecting an external antenna to the device, the antenna shall be
placed in such a manner to minimize the potential for human contact during
normal operation. In order to avoid the possibility of exceeding the FCC radio
frequency exposure limits, human proximity to the antenna shall not be less
than 20cm (8 inches) during normal operation.
Information
•
•
•
Reorient or relocate the receiving antenna.
Increase the distance between the equipment and the receiver.
Connect the equipment to an outlet on a circuit different from that
to which the receiver is connected.
•
Consult the dealer or an experienced radio/TV
technician for help.
Modifications
The FCC requires the user to be notified that any changes or modifications to
this device that are not expressly approved by Belkin Corporation may void
the user's authority to operate the equipment.
Canada-Industry Canada (IC)
The wireless radio of this device complies with RSS 139 & RSS 210 Industry
Canada. This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B conforme á la norme NMB-003 du Canada.
Europe-European Union Notice
Radio products with the CE 0560 or CE alert marking
comply with the R&TTE Directive (1995/5/EC) issued by the
Commission of the European Community.
560
Compliance with this directive implies conformity to the following European
Norms (in brackets are the equivalent international standards).
• EN 60950 (IEC60950) – Product Safety
• EN 300 328 Technical requirement for radio equipment
• ETS 300 826 General EMC requirements for radio equipment.
To determine the type of transmitter, check the identification label
on your Belkin product.
Products with the CE marking comply with the EMC Directive (89/336/EEC)
and the Low Voltage Directive (72/23/EEC) issued by the Commission of the
European Community. Compliance with these directives implies conformity
to the following European Norms (in brackets are the equivalent international
standards).
• EN 55022 (CISPR 22) – Electromagnetic Interference
• EN 55024 (IEC61000-4-2,3,4,5,6,8,11) – Electromagnetic Immunity
• EN 61000-3-2 (IEC610000-3-2) – Power Line Harmonics
• EN 61000-3-3 (IEC610000) – Power Line Flicker
• EN 60950 (IEC60950) – Product Safety
Products that contain the radio transmitter are labeled with CE 0560
or CE alert marking and may also carry the CE logo.
110
Information
Belkin Corporation Limited Lifetime Product Warranty
What this warranty covers.
Belkin Corporation warrants to the original purchaser of this Belkin product
that the product shall be free of defects in design, assembly, material, or
workmanship.
What the period of coverage is.
Belkin Corporation warrants the Belkin product for the lifetime of the product.
What will we do to correct problems?
Product Warranty.
Belkin will repair or replace, at its option, any defective product free of
charge (except for shipping charges for the product).
What is not covered by this warranty?
All above warranties are null and void if the Belkin product is not provided to
Belkin Corporation for inspection upon Belkin’s request at the sole expense
of the purchaser, or if Belkin Corporation determines that the Belkin product
has been improperly installed, altered in any way, or tampered with. The
Belkin Product Warranty does not protect against acts of God (other than
lightning) such as flood, earthquake, war, vandalism, theft, normal-use wear
and tear, erosion, depletion, obsolescence, abuse, damage due to low
voltage disturbances (i.e. brownouts or sags), non-authorized program, or
system equipment modification or alteration.
2. Your Belkin Customer Service Representative will then instruct you on
how to forward your receipt and Belkin product and how to proceed with
your claim.
111
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How to get service.
To get service for your Belkin product you must take the following steps:
1. Contact Belkin Corporation at 501 W. Walnut St., Compton CA 90220,
Attn: Customer Service, or call (800)-223-5546, within 15 days of the
Occurrence. Be prepared to provide the following information:
a. The part number of the Belkin product.
b. Where you purchased the product.
c. When you purchased the product.
d. Copy of original receipt.
Information
Belkin Corporation reserves the right to review the damaged Belkin product.
All costs of shipping the Belkin product to Belkin Corporation for inspection
shall be borne solely by the purchaser. If Belkin determines, in its sole
discretion, that it is impractical to ship the damaged equipment to Belkin
Corporation, Belkin may designate, in its sole discretion, an equipment repair
facility to inspect and estimate the cost to repair such equipment. The cost,
if any, of shipping the equipment to and from such repair facility and of such
estimate shall be borne solely by the purchaser. Damaged equipment must
remain available for inspection until the claim is finalized. Whenever claims
are settled, Belkin Corporation reserves the right to be subrogated under any
existing insurance policies the purchaser may have.
How state law relates to the warranty.
THIS WARRANTY CONTAINS THE SOLE WARRANTY OF BELKIN
CORPORATION, THERE ARE NO OTHER WARRANTIES, EXPRESSED
OR, EXCEPT AS REQUIRED BY LAW, IMPLIED, INCLUDING THE IMPLIED
WARRANTY OR CONDITION OF QUALITY, MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE, AND SUCH IMPLIED WARRANTIES, IF ANY,
ARE LIMITED IN DURATION TO THE TERM OF THIS WARRANTY.
Some states do not allow limitations on how long an implied warranty lasts,
so the above limitations may not apply to you.
IN NO EVENT SHALL BELKIN CORPORATION BE LIABLE FOR INCIDENTAL,
SPECIAL, DIRECT, INDIRECT, CONSEQUENTIAL OR MULTIPLE DAMAGES
SUCH AS, BUT NOT LIMITED TO, LOST BUSINESS OR PROFITS ARISING
OUT OF THE SALE OR USE OF ANY BELKIN PRODUCT, EVEN IF ADVISED
OF THE POSSIBILITY OF SUCH DAMAGES.
This warranty gives you specific legal rights, and you may also have other
rights, which may vary from state to state. Some states do not allow the
exclusion or limitation of incidental, consequential, or other damages, so the
above limitations may not apply to you.
112
Information
113
section
10

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