Belkin F5D8633-4A N Wireless Modem Router User Manual P75555uk F5D8633uk 4 v1000 man indd

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Using the Web-Based Advanced User Interface
Configuring Internal Forwarding Settings
The Virtual Servers function will allow you to route external (Internet)
calls for services such as a web server (port 80), FTP server (Port 21),
or other applications through your Router to your internal network.
Since your internal computers are protected by a firewall, computers
outside your network (over the Internet) cannot get to them because
they cannot be “seen”. A list of common applications has been
provided in case you need to configure the Virtual Server function
for a specific application. If your application is not listed, you will
need to contact the application vendor to find out which port settings
you need.
10
Choosing an Application
Select your application from the drop-down list. Click “Add”. The
settings will be transferred to the next available space in the screen.
Click “Apply Changes” to save the setting for that application. To
remove an application, select the number of the row that you want to
remove then click “Clear”.
Manually Entering Settings into the Virtual Server
To manually enter settings, enter the IP address in the space provided
for the internal (server) machine, the port(s) required to pass (use a
comma between multiple ports), select the port type (TCP or UDP),
and click “Apply Changes”. You can only pass one port per internal IP
address. Opening ports in your firewall can pose a security risk. You
can enable and disable settings very quickly. It is recommended that
you disable the settings when you are not using a specific application.
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Using the Web-Based Advanced User Interface
Setting Client IP Filters
The Router can be configured to restrict access to the Internet,
email, or other network services at specific days and times. Restriction
can be set for a single computer, a range of computers,
or multiple computers.
To restrict Internet access to a single computer for example, enter the
IP address of the computer you wish to restrict access to in the IP
fields (1). Next, enter “80” in both the port fields (2). Select “Both” (3).
Select “Block” (4). You can also select “Always” to block access all
of the time. Select the day to start on top (5), the time to start on top
(6), the day to end on the bottom (7), and the time to stop (8) on the
bottom. Select “Enable” (9). Click “Apply Changes”. The computer at
the IP address you specified will now be blocked from Internet access
at the times you specified. Note: Be sure you have selected the
correct time zone under “Utilities> System Settings> Time Zone”.
(1)
(2)
(3)
60
(4)
(5)
(6)
(7)
(8)
(9)
Using the Web-Based Advanced User Interface
Enabling the Demilitarized Zone (DMZ)
The DMZ feature allows you to specify one computer on your network
to be placed outside of the firewall. This may be necessary if the
firewall is causing problems with an application such as a game or
video conferencing application. Use this feature on a temporary basis.
The computer in the DMZ is NOT protected from hacker attacks.
To put a computer in the DMZ, enter the last digits of its IP address in
the IP field and select “Enable”. Click “Apply Changes” for the change
to take effect. If you are using multiple static WAN IP addresses,
it is possible to select which WAN IP address the DMZ host will be
directed to. Type in the WAN IP address you wish the DMZ host to
direct to, enter the last two digits of the IP address of the DMZ host
computer, select “Enable” and click “Apply Changes”.
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Using the Web-Based Advanced User Interface
Using Dynamic DNS
The Dynamic DNS service allows you to alias a dynamic IP address
to a static host name in any of the many domains DynDNS.org offers,
allowing your network computers to be more easily accessed from
various locations on the Internet. DynDNS.org provides this service, for
up to five host names, free to the Internet community.
The Dynamic DNS SM service is ideal for a home website, file server, or
to make it easy to access your home PC and stored files while you’re at
work. Using the service can ensure that your host name always points
to your IP address, no matter how often your ISP changes it. When your
IP address changes, your friends and associates can always locate you
by visiting yourname.dyndns.org instead!
To register free for your Dynamic DNS host name, please visit
http://www.dyndns.org.
Setting up the Router’s Dynamic DNS Update Client
You must register with DynDNS.org’s free update service before using
this feature. Once you have your registration, follow the directions below.
1. Select DynDNS.org from the “DNS Service” drop-down box (1).
2. Enter your DynDNS.org user name in the “User Name” field (2).
3. Enter your DynDNS.org password in the “Password” field (3).
4. Enter the DynDNS.org domain name you set up with DynDNS.org
in the “Domain Name” field (4).
5. Click “Update Dynamic DNS” to update your IP address (5).
Whenever your IP address assigned by your ISP changes, the Router will
automatically update DynDNS.org’s servers with your new IP address. You
can also do this manually by clicking the “Update Dynamic DNS” button (5).
(1)
(2)
(3)
(5)
62
(4)
Using the Web-Based Advanced User Interface
Blocking an ICMP Ping
Computer hackers use what is known as “pinging” to find potential
victims on the Internet. By pinging a specific IP address and receiving a
response from the IP address, a hacker can determine that something of
interest might be there. The Router can be set up so it will not respond
to an ICMP ping from the outside. This heightens your Router’s security
level.
To turn off the ping response, select “Block ICMP Ping” (1) and click “Apply
Changes”. The Router will not respond to an ICMP ping.
Utilities
The “Utilities” screen lets you manage different parameters of the Router
and perform certain administrative functions.
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(1)
Using the Web-Based Advanced User Interface
Restarting the Router
Sometimes it may be necessary to restart or reboot the Router if it
begins working improperly. Restarting or rebooting the Router will
NOT delete any of your configuration settings.
Restarting the Router to Restore Normal Operation
1.
Click the “Restart
Router” button.
2.
The following message
will appear. Click “OK”.
3.
The following message
will appear. Restarting
the Router can take
up to 60 seconds. It is
important not to turn off
the power to the Router
during the restart.
4.
A 60-second countdown will appear on the screen. When the
countdown reaches zero, the Router will be restarted. The Router
home page should appear automatically. If not, type in the
Router’s address (default = 192.168.2.1) into the navigation
bar of your browser.
64
Using the Web-Based Advanced User Interface
Restoring Factory Default Settings
Using this option will restore all of the settings in the Router to the
factory (default) settings. It is recommended that you back up your
settings before you restore all of the defaults.
1.
Click the “Restore
Defaults” button.
The following message
will appear. Click “OK”.
3.
4.
The following message
will appear. Restoring
the defaults includes
restarting the Router.
It can take up to 60
seconds. It is important
not to turn the power
to the Router off during
the restart.
10
A 60-second countdown will appear on the screen. When the
countdown reaches zero, the Router’s defaults will be restored.
The Router home page should appear automatically. If it does
not, type in the Router’s address (default = 192.168.2.1) into the
navigation bar of your browser.
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2.
Using the Web-Based Advanced User Interface
Saving a Current Configuration
You can save your current configuration by using this feature. Saving
your configuration will allow you to restore it later if your settings are
lost or changed. It is recommended that you back up your current
configuration before performing a firmware update.
1.
Click “Save”. A window
called “File Download”
will open. Click “Save”.
2.
A window will open that
allows you to select
the location where
you want to save the
configuration file. Select
a location. You can
name the file anything
you want, or use the
default name “Config”.
Be sure to name the
file so you can locate
it yourself later. When
you have selected the
location and name of
the file, click “Save”.
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Using the Web-Based Advanced User Interface
3.
4.
When the save is
complete, you will
see this window.
Click “Close”.
The configuration is
now saved.
This option will allow you to restore a previously saved configuration.
1.
Click “Browse”. A
window will open that
allows you to select
the location of the
configuration file. All
configuration files end
with a “.cfg”. Locate the
configuration file you
want to restore and
double-click on it.
10
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Restoring a Previous Configuration
Using the Web-Based Advanced User Interface
2.
You will be asked if you
want to continue.
Click “OK”.
3.
A reminder window
will appear. It will
take up to 60 seconds
for the configuration
restoration to complete.
Click “OK”.
4.
A 60-second countdown will appear on the screen. When the
countdown reaches zero, the Router’s configuration will be
restored. The Router home page should appear automatically. If
not, type in the Router’s address (default = 192.168.2.1) into the
navigation bar of your browser.
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Using the Web-Based Advanced User Interface
Updating the Firmware
From time to time, Belkin may release new versions of the Router’s
firmware. Firmware updates contain feature improvements and fixes to
problems that may have existed. When Belkin releases new firmware,
you can download the firmware from the Belkin update website and
update your Router’s firmware to the latest version.
10
Checking for a New Version of Firmware
The “Check Firmware” (1) button allows you to instantly check for a
new version of firmware. When you click the button, a new browser
window will appear informing you that either no new firmware is
available or that there is a new version available. If a new version is
available, you will have the option to download it.
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(1)
Using the Web-Based Advanced User Interface
Downloading a New Version of Firmware
If you click the “Check Firmware” button and a new version of firmware is
available, you will see a screen similar to the one below:
1.
To download the new
version of firmware,
click “Download”.
A window will open that
allows you to select the
location where you want
to save the firmware file.
Select a location. You can
name the file anything you
want, or use the default
name. Be sure to locate the
file in a place where you
can locate it yourself later.
When you have selected
the location, click “Save”.
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Using the Web-Based Advanced User Interface
2.
When the save is
complete, you will see
the following window.
Click “Close”.
3. The download of
the firmware is
complete. To update
the firmware, follow the
next steps in “Updating
the Router’s Firmware”.
Updating the Router’s Firmware
1.
2.
In the “Firmware
Update” page, click
“Browse”. A window will
open that allows you to
select the location of
the firmware update file.
10
Browse to the firmware
file you downloaded.
Select the file by
double-clicking on the
file name.
The “Update Firmware”
box will now display
the location and name
of the firmware file
you just selected.
Click “Update”.
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Using the Web-Based Advanced User Interface
3.
You will be asked if you
are sure you want to
continue. Click “OK”.
4.
You will see one more message. This message tells you that
the Router may not respond for as long as one minute as the
firmware is loaded into the Router and the Router is rebooted.
Click “OK”.
5.
A 60-second countdown will appear on the screen. When the
countdown reaches zero, the Router firmware update will be
complete. The Router home page should appear automatically. If
not, type in the Router’s address (default = 192.168.2.1) into the
navigation bar of your browser.
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Using the Web-Based Advanced User Interface
Changing System Settings
The “System Settings” page is where you can enter a new
administrator password, set the time zone, enable remote
management, and turn on and off the NAT function of the Router.
Setting or Changing the Administrator Password
Changing the Login Time-Out Setting
The login time-out option allows you to set the period of time that you
can be logged into the Router’s advanced setup interface. The timer
starts when there has been no activity. For example, imagine you have
made some changes in the advanced setup interface, then left your
computer alone without clicking “Logout”. Assuming the time-out is
set to 10 minutes, 10 minutes after you leave, the login session will
expire. You will have to log into the Router again to make any more
changes. The login time-out option is for security purposes and the
default is set to 10 minutes.
Note: Only one computer can be logged into the Router’s advanced
setup interface at one time.
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The Router ships with NO password entered. If you wish to add a
password for greater security, you can set a password here. Write
down your password and keep it in a safe place, as you will need it if
you need to log into the Router in the future. It is also recommended
that you set a password if you plan to use the remote management
feature of your Router.
Using the Web-Based Advanced User Interface
Setting the Time and Time Zone
The Router keeps time by connecting to a Simple Network Time
Protocol (SNTP) server. This allows the Router to synchronize the
system clock to the global Internet. The synchronized clock in the
Router is used to record the security log and control client filtering.
Select the time zone that you reside in. You have the option to select
a primary and a backup NTP server to keep your Router’s clock
synchronized. Select your desired NPT server from the drop-down
box, or simply keep it as is.
If you reside in an area that observes daylight saving, then place a
check mark in the box next to “Enable Daylight Saving”. The system
clock may not update immediately. Allow at least 15 minutes for the
Router to contact the time servers on the Internet and get a response.
You cannot set the clock yourself.
Enabling Remote Management
Before you enable this advanced feature of your Belkin Router, MAKE
SURE YOU HAVE SET THE ADMINISTRATOR PASSWORD. Remote
management allows you to make changes to your Router’s settings
from anywhere on the Internet. There are two methods of remotely
managing the Router. The first is to allow access to the Router from
anywhere on the Internet by selecting “Any IP address can remotely
manage the Router”. By typing in your WAN IP address from any
computer on the Internet, you will be presented with a login screen
where you need to type in the password of your Router.
The second method is to allow a specific IP address only to remotely
manage the Router. This is more secure, but less convenient. To use
this method, enter the IP address you know you will be accessing the
Router from in the space provided and select “Only this IP address
can remotely manage the Router”. Before you enable this function,
it is STRONGLY RECOMMENDED that you set your administrator
password. Leaving the password empty will potentially open your
Router to intrusion.
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Using the Web-Based Advanced User Interface
Advanced Feature: The “Remote Access Port” option allows you to
configure the desired “Remote Access Port for Remote Management”
feature. The default access port is set to port 80.
UPnP (Universal Plug-and-Play) is yet another advanced feature
offered by your Belkin Router. It is a technology that offers seamless
operation of voice messaging, video messaging, games, and other
applications that are UPnP-compliant. Some applications require
the Router’s firewall to be configured in a specific way to operate
properly. This usually requires opening TCP and UDP ports, and in
some instances, setting trigger ports. An application that is UPnPcompliant has the ability to communicate with the Router, basically
“telling” the Router which way it needs the firewall configured. The
Router ships with the UPnP feature disabled. If you are using any
applications that are UPnP-compliant, and wish to take advantage of
the UPnP features, you can enable the UPnP feature. Simply select
“Enable” in the “UPnP Enabling” section of the “Utilities” page. Click
“Apply Changes” to save the change.
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Enabling/Disabling UPnP
Using the Web-Based Advanced User Interface
Enabling/Disabling Auto Firmware Update
This innovation provides the Router with the built-in capability to
automatically check for a new version of firmware and alert you
that the new firmware is available. When you log into the Router’s
advanced interface, the Router will perform a check to see if new
firmware is available. If so, you will be notified. You can choose to
download the new version or ignore it.
76
Manually Configuring Network Settings
Set up the computer that is connected to the cable or DSL modem
FIRST using these steps. You can also use these steps to add
computers to your Router after the Router has been set up to connect
to the Internet.
Manually Configuring Network Settings in Mac OS up to 9.x
1.
Pull down the Apple menu. Select “Control Panels” and
select “TCP/IP”.
2.
You will see the TCP/IP control panel. Select “Ethernet Built-In”
or “Ethernet” in the “Connect via:” drop-down menu (1).
3.
Next to “Configure”
(2), if “Manually” is
selected, your Router
will need to be set
up for a static IP
connection type. Write
the address information
in the table below.
You will need to enter
this information into
the Router.
(1)
10
4.
If not already set, at “Configure:”, choose “Using DHCP Server”.
This will tell the computer to obtain an IP address from the Router.
5.
Close the window.
If you made any
changes, the following
window will appear.
Click “Save”.
Restart the computer. When the computer restarts, your network
settings are now configured for use with the Router.
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section
(2)
Manually Configuring Network Settings
Manually Configuring Network Settings in Mac OS X
1. Click on the “System Preferences” icon.
2.
Select “Network” (1) from the “System Preferences” menu.
3.
Select “Built-in Ethernet” (2) next to “Show” in the
Network menu.
(1)
(5)
(2)
(3)
(4)
78
Manually Configuring Network Settings
4.
5.
Select the “TCP/IP” tab (3). Next to “Configure” (4), you should
see “Manually” or “Using DHCP”. If you do not, check the
PPPoE tab (5) to make sure that “Connect using PPPoE” is NOT
selected. If it is, you will need to configure your Router for a
PPPoE connection type using your user name and password.
If “Manually” is selected, your Router will need to be set up
for a static IP connection type. Write the address information
in the table below. You will need to enter this information into
the Router.
6.
If not already selected, select “Using DHCP” next to “Configure”
(4), then click “Apply Now”.
Your network settings are now configured for use with the Router.
10
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Manually Configuring Network Settings
Manually Configuring Network Settings in Windows 2000, NT, or XP
1.
Click “Start”, “Settings”, then “Control Panel”.
2.
Double-click on the “Network and dial-up connections” icon
(Windows 2000) or the “Network” icon (Windows XP).
3.
Right-click on the “Local Area Connection” associated with
your network adapter and select “Properties” from the
drop-down menu.
4.
In the “Local Area Connection Properties” window, click “Internet
Protocol (TCP/IP)” and click the “Properties” button. The
following screen will appear:
(1)
(2)
(3)
5.
If “Use the following IP address” (2) is selected, your Router
will need to be set up for a static IP connection type. Write the
address information the table below. You will need to enter this
information into the Router.
6.
If not already selected, select “Obtain an IP address
automatically” (1) and “Obtain DNS server address automatically”
(3). Click “OK”.
Your network settings are now configured for use with the Router.
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Manually Configuring Network Settings
Manually Configuring Network Adapters in Windows 98SE or Me
1.
Right-click on “My Network Neighborhood” and select
“Properties” from the drop-down menu.
2.
Select “TCP/IP Settings” for your installed network adapter. You
will see the following window.
(3)
(1)
(2)
3.
If “Specify an IP address” is selected, your Router will need to
be set up for a static IP connection type. Write the address
information in the table below. You will need to enter this
information into the Router.
4.
Write the IP address and subnet mask from the “IP Address”
tab (3).
5.
Click the “Gateway” tab (2). Write the gateway address down in
the chart.
6.
Click the “DNS Configuration” tab (1). Write the DNS address(es)
in the chart.
7.
If not already selected,
select “Obtain IP
address automatically”
on the IP address tab.
Click “OK”.
Restart the computer. When the computer restarts, your network
adapter(s) are now configured for use with the Router.
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Recommended Web Browser Settings
In most cases, you will not need to make any changes to your web
browser’s settings. If you are having trouble accessing the Internet or
the advanced web-based user interface, then change your browser’s
settings to the recommended settings in this section.
Microsoft® Internet Explorer 4.0 or Higher
1.
Start your web browser. Select “Tools” then “Internet Options”.
2.
In the “Internet Options” screen, there are three selections:
“Never dial a connection”, “Dial whenever a network connection
is not present”, and “Always dial my default connection”. If you
can make a selection, select “Never dial a connection”. If you
cannot make a selection, go to the next step.
3.
Under the “Internet Options” screen, click on “Connections” and
select “LAN Settings…”.
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Recommended Web Browser Settings
4.
Make sure there are no check marks next to any of the displayed
options: “Automatically detect settings”, “Use automatic
configuration script”, and “Use a proxy server”. Click “OK”. Then
click “OK” again in the “Internet Options” page.
Netscape® Navigator® 4.0 or Higher
1. Start Netscape. Click on “Edit” then “Preferences”.
2.
In the “Preferences” window, click on “Advanced” then select
“Proxies”. In the “Proxies” window, select “Direct connection
to the Internet”.
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Troubleshooting
Setup Assistant CD does not automatically start.
If the CD-ROM does not start the Setup Assistant automatically, it
could be that the computer is running other applications that are
interfering with the CD drive.
1.
If the Setup Assistant Welcome screen does not appear within
15-20 seconds, open up your CD-ROM drive by double-clicking
on the “My Computer” icon that is located on your desktop.
2.
Next, double-click on the CD-ROM drive that the Setup Assistant
CD has been placed in to start the installation.
3.
The Setup Assistant should start within a few seconds. If,
instead, a window appears showing the files on the CD,
double-click on the icon labeled “SetupAssistant”.
4.
If the Setup Assistant still does not start, reference the section
titled “Manually Configuring Network Settings” (page 77 of this
User Manual for an alternative setup method).
Setup Assistant cannot find my Router.
If the Setup Assistant is not able to find the Router during the
installation process, please check the following items:
1.
If the Setup Assistant is not able to find the Router during the
installation process, there may be third-party firewall software
installed on the computer attempting to access the Internet.
Examples of third-party firewall software are ZoneAlarm,
BlackICE PC Protection, McAfee Personal Firewall, and Norton
Personal Firewall. If you do have firewall software installed on
your computer, please make sure that you properly configure it.
You can determine if the firewall software is preventing Internet
access by temporarily turning it off. If, while the firewall is
disabled, Internet access works properly, you will need to change
the firewall settings to function properly when it is turned on.
Please refer to the instructions provided by the publisher of your
firewall software for instructions on configuring the firewall to
allow Internet access.
84
Troubleshooting
2.
3.
Unplug power to the Router for 10 seconds, and then plug the
power back into the Router. Ensure that the Router’s “router”
LED is on; it should be solid BLUE. If not, check to make sure
that the AC adapter is connected to the Router and plugged into
a wall outlet.
Ensure that you have a cable connected between (1) the network
(Ethernet) port on the back of the computer and (2) one of the “to
Wired Computers” ports on the back of the Router.
Note: The computer should NOT be connected to the port labeled
“to Modem” on the back of the Router.
4.
Try shutting down and restarting your computer, then rerunning
the Setup Assistant.
If the Setup Assistant is still unable to find the Router, reference
the section titled “Manually Configuring Network Settings” for
installation steps.
Setup Assistant cannot connect my Router to the Internet
1.
Use the troubleshooting suggestions within the Setup Assistant.
2.
If your ISP requires a user name and password, make sure
that you have typed in your user name and password correctly.
Some user names require that the ISP’s domain may be at the
end of the name. Example: “myname@myisp.com”. The “@myisp.
com” part of the user name may need to be typed as well as your
user name.
If you continue to have no Internet connection, reference the section
titled “Manually Configuring Network Settings” (page 77 of this User
Manual for an alternative setup method).
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If the Setup Assistant is not able to connect the Router to the
Internet, please check the following items:
Troubleshooting
I can’t connect to the Internet wirelessly.
If you are unable to connect to the Internet from a wireless computer,
please check the following items:
1.
Look at the lights on your Router. They should be as follows:
• The “router” LED should be on.
• The “ADSL” light should be on, and not blinking.
• The “internet” LED should be on, and not blinking.
• The “Wireless” light should be on, not blinking.
2.
Open your wireless utility software by clicking on the icon in the
system tray at the bottom, right-hand corner of the screen.
3.
The exact window that opens will vary depending on the model of
wireless card you have; however, any of the utilities should have
a list of “Available Networks”—those wireless networks it can
connect to.
Does the name of your wireless network appear in the results?
Yes, my network name is listed—go to the troubleshooting solution
titled “I can’t connect to the Internet wirelessly, but my network name
is listed”.
No, my network name is not listed—go to the troubleshooting solution
titled “I can’t connect to the Internet wirelessly, and my network name
is not listed”.
86
Troubleshooting
I can’t connect to the Internet wirelessly, but my network name
is listed.
If the name of your network is listed in the “Available Networks” list,
please follow the steps below to connect wirelessly:
1.
Click on the correct network name in the “Available
Networks” list.
2.
If the network has security (encryption) enabled, you will
need to enter the network key. For more information regarding
security, see the section entitled “Changing the Wireless
Security Settings”.
3.
Within a few seconds, the tray icon in the lower, left-hand corner
of your screen should turn green, indication of a successful
connection to the network.
I can’t connect to the Internet wirelessly, and my network name
is not listed.
1.
2.
Temporarily move computer, if possible, five to 10 feet from the
Router. Close the wireless utility, and reopen it. If the correct
network name now appears under “Available Networks”, you may
have a range or interference problem. Please see the suggestions
discussed in the section titled “Placement of your N Wireless
Modem Router” of this User Manual.
Using a computer that is connected to the Router via a network
cable (as opposed to wirelessly), ensure that “Broadcast SSID” is
enabled. This setting is found on the Router’s wireless “Channel
and SSID” configuration page.
If you are still unable to access the Internet after completing these
steps, please contact Belkin Technical Support.
87
10
section
If the correct network name is not listed under “Available Networks”
in the wireless utility, please attempt the following troubleshooting
steps:
Troubleshooting
•
My wireless network performance is inconsistent.
•
Data transfer is sometimes slow.
•
Signal strength is poor.
•
Difficulty establishing and/or maintaining a Virtual Private
Network (VPN) connection.
Wireless technology is radio-based, which means connectivity
and the throughput performance between devices decreases
when the distance between devices increases. Other factors that
will cause signal degradation (metal is generally the worst culprit)
are obstructions such as walls and metal appliances. Note also
that connection speed may decrease as you move farther away from
the Router.
In order to determine if wireless issues are related to range, we
suggest temporarily moving the computer, if possible, five to 10 feet
from the Router.
Changing the wireless channel—Depending on local wireless traffic
and interference, switching the wireless channel of your network can
improve performance and reliability. The default channel the Router
is shipped with is channel 11; you may choose from several other
channels depending on your region. See the section on page 47
entitled “Changing the Wireless Channel” for instructions on how to
choose other channels.
Limiting the wireless transmit rate—Limiting the wireless transmit
rate can help improve the maximum wireless range and connection
stability. Most wireless cards have the ability to limit the transmission
rate. To change this property, go to the Windows Control Panel, open
“Network Connections” and double-click on your wireless card’s
connection. In the properties dialog, select the “Configure” button on
the “General” tab (Windows 98 users will have to select the wireless
card in the list box and then click “Properties”), then choose the
“Advanced” tab and select the rate property.
Wireless client cards are usually set to automatically adjust the
wireless transmit rate for you, but doing so can cause periodic
disconnects when the wireless signal is too weak; as a rule, slower
transmission rates are more stable. Experiment with different
connection rates until you find the best one for your environment.
Note that all available transmission rates should be acceptable for
browsing the Internet. For more assistance, see your wireless card’s
user manual.
88
Troubleshooting
I am having difficulty setting up Wired Equivalent Privacy (WEP)
security on my Belkin Router.
1.
Log into your Router.
Open your web browser and type in the IP address of the Router.
(The Router’s default is 192.168.2.1.) Log into your Router by
clicking on the “Login” button in the top right-hand corner of the
screen. You will be asked to enter your password. If you never set
a password, leave the “Password” field blank and click “Submit”.
Click the “Wireless” tab on the left of your screen. Select
the “Encryption” or “Security” tab to get to the security
settings page.
Select “128-bit WEP” from the drop-down menu.
3.
After selecting your WEP encryption mode, you can type in
your hex WEP key manually, or you can type in a passphrase
in the “Passphrase” field and click “Generate” to create a WEP
key from the passphrase. Click “Apply Changes” to finish. You
must now set all of your clients to match these settings. A hex
(hexadecimal) key is a mixture of numbers and letters from A-F
and 0-9. For 128-bit WEP, you need to enter 26 hex keys.
For example:
C3030FAF4BB2C3D44BC3D4E7E4 = 128-bit key
Click “Apply Changes” to finish. Encryption in the Wireless Router
is now set. Each of your computers on your wireless network will
now need to be configured with the same security settings.
WARNING: If you are configuring the Router from a computer with
a wireless client, you will need to ensure that security is turned on
for this wireless client. If this is not done, you will lose your
wireless connection.
Note to Mac users: Original Apple AirPort products support 64-bit
encryption only. Apple AirPort 2 products can support 64-bit or
128-bit encryption. Please check your Apple AirPort product to see
which version you are using. If you cannot configure your network
with 128-bit encryption, try 64-bit encryption.
89
10
section
2.
4.
Troubleshooting
I am having difficulty setting up Wired Equivalent Privacy (WEP)
security on a Belkin client card.
The client card must use the same key as the Router. For instance, if
your Router uses the key 00112233445566778899AABBCC, then the
client card must be set to the exact same key.
1.
Double-click the Signal Indicator icon to bring up the “Wireless
Network” screen.
2.
The “Advanced” button will allow you to view and configure more
options of the card.
3.
Once the “Advanced” button is clicked, the Belkin Wireless LAN
Utility will appear. This Utility will allow you to manage all the
advanced features of the Belkin Wireless Card.
4.
Under the “Wireless Network Properties” tab, select a network
name from the “Available Networks” list and click the “Properties”
button.
5.
Under “Data Encryption”, select “WEP”.
6.
Ensure the check box “The key is provided for me automatically”
at the bottom is unchecked. If you are using this computer to
connect to a corporate network, please consult your network
administrator if this box needs to be checked.
7.
Type your WEP key in the “Network key” box.
Important: A WEP key is a mixture of numbers and letters from
A-F and 0-9. For 128-bit WEP, you need to enter 26 keys. This
network key needs to match the key you assign to your Router.
For example:
C3030FAF4BB2C3D44BC3D4E7E4 = 128-bit key
8.
Click “OK”, and then “Apply” to save the settings.
If you are NOT using a Belkin wireless client card, please consult the
manufacturer’s user manual for that wireless client card.
90
Troubleshooting
Do Belkin products support WPA?
Note: To use WPA security, all your clients must be upgraded
to drivers and software that support it. At the time of this FAQ
publication, a security patch download is available, for free,
from Microsoft. This patch works only with the Windows XP
operating system.
Download the patch here:
http://www.microsoft.com/downloads
You also need to download the latest driver for your Belkin Wireless
802.11g Desktop or Notebook Network Card from the Belkin support
site. Other operating systems are not supported at this time.
Microsoft’s patch only supports devices with WPA-enabled drivers
such as Belkin 802.11g products
Download the latest driver at http://web.belkin.com/support.
I am having difficulty setting up Wireless Protected Access (WPA)
security on my Belkin Router for a home network.
From the “Security Mode” drop-down menu, select “WPA-PSK
(no server)”.
2.
For “Encryption Technique”, select “TKIP” or “AES”. This setting
will have to be identical on the clients that you set up.
3.
Enter your pre-shared key. This can be from eight to 63
characters and can be letters, numbers, symbols, or spaces.
This same key must be used on all of the clients that you set up.
For example, your PSK might be something like: “Smith family
network key”.
4.
Click “Apply Changes” to finish. You must now set all clients to
match these settings.
91
10
section
1.
Troubleshooting
I am having difficulty setting up Wireless Protected Access (WPA)
security on a Belkin wireless client card for a home network.
Clients must use the same key that the Router uses. For instance, if
the key is “Smith Family Network Key” in the Router, the clients must
also use that same key.
1.
Double-click the Signal Indicator icon to bring up the “Wireless
Network” screen. The “Advanced” button will allow you to view
and configure more options of your card.
2.
Once the “Advanced” button is clicked, the Belkin Wireless Utility
will appear. This Utility will allow you to manage all the advanced
features of the Belkin Wireless Card.
3.
Under the “Wireless Network Properties” tab, select a
network name from the “Available Networks” list and click the
“Properties” button.
4.
Under “Network Authentication”, select “WPA-PSK (no server).
5.
Type your WPA key in the “Network key” box.
Important: WPA-PSK is a mixture of numbers and letters
from A-Z and 0-9. For WPA-PSK you can enter eight to 63
characters. This network key needs to match the key you assign
to your Router.
6.
Click “OK, then “Apply” to save the settings.
92
Troubleshooting
I am NOT using a Belkin client card for a home network and
I am having difficulty setting up Wireless Protected Access
(WPA) security.
If you are not using a Belkin Wireless Desktop or Wireless Notebook
Network Card that is not equipped with WPA-enabled software, a
file from Microsoft called “Windows XP Support Patch for Wireless
Protected Access” is available for free download. Download the
patch from Microsoft by searching the knowledge base for Windows
XP WPA.
Note: The file that Microsoft has made available works only with
Windows XP. Other operating systems are not supported at this
time. You also need to ensure that the wireless card’s manufacturer
supports WPA and that you have downloaded and installed the latest
driver from their support site.
Supported Operating Systems:
• Windows XP Professional
• Windows XP Home Edition
Under Windows XP, click “Start > Control Panel >
Network Connections”.
2.
Right-click on the “Wireless Networks” tab. Ensure the “Use
Windows to configure my wireless network settings” check
box is checked.
3.
Under the “Wireless Networks” tab, click the “Configure”.
4.
For a home or small business user, select “WPA-PSK” under
“Network Administration”.
Note: Select WPA (with radius server) if you are using this computer
to connect to a corporate network that supports an authentication
server such as a radius server. Please consult your network
administrator for further information.
5.
Select “TKIP” or “AES” under “Date Encryption”. This setting will
have to be identical to the Router that you set up.
6.
Type in your encryption key in the “Network key” box.
Important: Enter your pre-shared key. This can be from eight to 63
characters and can be letters, numbers, or symbols. This same key
must be used on all of the clients that you set up.
7.
Click “OK” to apply settings.
93
10
section
1.
Troubleshooting
What’s the difference between 802.11b, 802.11g, 802.11a, and
draft 802.11n?
Currently there are four levels of wireless networking standards,
which transmit data at very different maximum speeds. Each is
based on the designation for certifying network standards. The
most common wireless networking standard, 802.11b, transmits
information at 11Mbps; 802.11a and 802.11g work at 54Mbps; and
draft 802.11n works at 108Mbps. See the chart on the next page for
more detailed information.
94
Troubleshooting
Speed*
(802.11g)
Up to 54Mbps*
Frequency
Wireless
Technology
Wireless Comparison Chart
Common
household devices
such as cordless
phones and
microwave ovens
may interfere with
the unlicensed
band 2.4GHz
G Plus MIMO
(802.11g with
MIMO MRC)
N MIMO
(draft 802.11n
with MIMO)
N1 MIMO
(draft 802.11n
with MIMO)
Up to 54Mbps*
Up to 300Mbps*
Up to 300Mbps*
Common
household devices
such as cordless
phones and
microwave ovens
may interfere with
the unlicensed
band 2.4GHz
Common
household devices
such as cordless
phones and
microwave ovens
may interfere with
the unlicensed
band 2.4GHz
Common
household devices
such as cordless
phones and
microwave ovens
may interfere with
the unlicensed
band 2.4GHz
Compatibility
Coverage*
Up to 400 ft.*
Common—
Better coverage
widespread use for and consistent
Internet sharing
speed at range
Compatible with
802.11b/g
Compatible with
draft 802.11n**
and 802.11b/g
Compatible with
draft 802.11n**
and 802.11b/g
10
Up to 1,000 ft.*
Up to 1,200 ft.*
Up to 1,400 ft.*
Enhanced speed
and coverage
Leading edge—
best coverage
and throughput
*Distance and connection speeds will vary depending on your networking environment.
**This Router is compatible with products based on the same version of the draft
802.11n specifications, and may require a software upgrade for best results.
95
section
Compatible with
802.11b/g
Advantage
Troubleshooting
Technical Support
You can find technical-support information on our website,
www.belkin.com, by navigating to the tech-support section.
If you want to contact technical support by phone, please call the
number you need from the list below*.
*Local rates apply.
Country
Number
Internet adress
AUSTRIA
0820 200766
http://www.belkin.com/uk/networking/
BELGIUM
07 07 00 073
http://www.belkin.com/nl/networking/
CZECH REPUBLIC
239 000 406
http://www.belkin.com/uk/networking/
DENMARK
701 22 403
http://www.belkin.com/uk/networking/
FINLAND
00800 - 22 35 54 60
http://www.belkin.com/uk/networking/
FRANCE
08 - 25 54 00 26
http://www.belkin.com/fr/networking/
GERMANY
0180 - 500 57 09
http://www.belkin.com/de/networking/
GREECE
00800 - 44 14 23 90
http://www.belkin.com/uk/networking/
HUNGARY
06 - 17 77 49 06
http://www.belkin.com/uk/networking/
ICELAND
800 8534
http://www.belkin.com/uk/networking/
IRELAND
0818 55 50 06
http://www.belkin.com/uk/networking/
ITALY
02 - 69 43 02 51
http://www.belkin.com/it/support/tech/issues_more.asp
LUXEMBOURG
34 20 80 85 60
http://www.belkin.com/uk/networking/
NETHERLANDS
0900 - 040 07 90
€0.10 per minute
http://www.belkin.com/nl/networking/
NORWAY
81 50 0287
http://www.belkin.com/uk/networking/
POLAND
00800 - 441 17 37
http://www.belkin.com/uk/networking/
PORTUGAL
707 200 676
http://www.belkin.com/uk/networking/
RUSSIA
495 580 9541
http://www.belkin.com/networking/
SOUTH AFRICA
0800 - 99 15 21
http://www.belkin.com/uk/networking/
SPAIN
902 - 02 43 66
http://www.belkin.com/es/support/tech/networkingsupport.asp
SWEDEN
07 - 71 40 04 53
http://www.belkin.com/se/support/tech/networkingsupport.asp
SWITZERLAND
08 - 48 00 02 19
http://www.belkin.com/uk/networking/
UNITED KINGDOM
0845 - 607 77 87
http://www.belkin.com/uk/networking/
OTHER COUNTRIES
+44 - 1933 35 20 00
96
Information
Belkin International, Inc., Limited Lifetime Product Warranty
What this warranty covers.
Belkin International, Inc. (“Belkin”) warrants to the original purchaser of this
Belkin product that the product shall be free of defects in design, assembly,
material, or workmanship.
What the period of coverage is.
Belkin warrants the Belkin product for the lifetime of the product.
What will we do to correct problems?
Product Warranty.
Belkin will repair or replace, at its option, any defective product free of charge
(except for shipping charges for the product).
What is not covered by this warranty?
All above warranties are null and void if the Belkin product is not provided
to Belkin for inspection upon Belkin’s request at the sole expense of
the purchaser, or if Belkin determines that the Belkin product has been
improperly installed, altered in any way, or tampered with. The Belkin Product
Warranty does not protect against acts of God such as flood, lightning,
earthquake, war, vandalism, theft, normal-use wear and tear, erosion,
depletion, obsolescence, abuse, damage due to low voltage disturbances
(i.e. brownouts or sags), non-authorized program, or system equipment
modification or alteration.
1. Contact Belkin Tech Support at the number listed on page 99 within 15
days of the Occurrence. Be prepared to provide the following information:
a. The part number of the Belkin product.
b. Where you purchased the product.
c. When you purchased the product.
d. Copy of original receipt.
2. Your Belkin Customer Service Representative will then instruct you on
how to forward your receipt and Belkin product and how to proceed
with your claim.
97
10
section
How to get service.
To get service for your Belkin product you must take the following steps:
Information
Belkin reserves the right to review the damaged Belkin product. All costs of shipping
the Belkin product to Belkin for inspection shall be borne solely by the purchaser.
If Belkin determines, in its sole discretion, that it is impractical to ship the damaged
equipment to Belkin, Belkin may designate, in its sole discretion, an equipment
repair facility to inspect and estimate the cost to repair such equipment. The cost,
if any, of shipping the equipment to and from such repair facility and of such
estimate shall be borne solely by the purchaser. Damaged equipment must remain
available for inspection until the claim is finalized. Whenever claims are settled,
Belkin reserves the right to be subrogated under any existing insurance policies the
purchaser may have.
How state law relates to the warranty.
THIS WARRANTY CONTAINS THE SOLE WARRANTY OF BELKIN. THERE ARE
NO OTHER WARRANTIES, EXPRESSED OR, EXCEPT AS REQUIRED BY LAW,
IMPLIED, INCLUDING THE IMPLIED WARRANTY OR CONDITION OF QUALITY,
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND SUCH
IMPLIED WARRANTIES, IF ANY, ARE LIMITED IN DURATION TO THE TERM OF
THIS WARRANTY.
Some states do not allow limitations on how long an implied warranty lasts, so the
above limitations may not apply to you.
IN NO EVENT SHALL BELKIN BE LIABLE FOR INCIDENTAL, SPECIAL, DIRECT,
INDIRECT, CONSEQUENTIAL OR MULTIPLE DAMAGES SUCH AS, BUT NOT
LIMITED TO, LOST BUSINESS OR PROFITS ARISING OUT OF THE SALE OR USE
OF ANY BELKIN PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
This warranty gives you specific legal rights, and you may also have other rights,
which may vary from state to state. Some states do not allow the exclusion or
limitation of incidental, consequential, or other damages, so the above limitations
may not apply to you
FOR USE IN
AT
BE CY
EE
FI
CZ DK
FR DE GR
You can find the declaration of conformity for this product at
the following URL,
HU IE
LV
LT
http://www.belkin.com/doc/
LU MT NL PL
PT
IT
SK
SI
IS
LI NO CH BG
ES
SE GB
RO TR
For information on product disposal please refer to
http://environmental.belkin.com
98
OPERATES ON
CHANNELS 1-13
Federal Communication Commission Interference Statement
This equipment has been tested and found to comply with the
limits for a Class B digital device, pursuant to Part 15 of the FCC
Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This
equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the
instructions,
may
communications.
cause
However,
harmful
there
interference
is
no
to
radio
guarantee
interference will not occur in a particular installation.
that
If this
equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by
one of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different
from that
to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for
help.
This device complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any
interference received, including interference that may cause
undesired operation.
FCC Caution: Any changes or modifications not expressly
approved by the party responsible for compliance could void the
user's authority to operate this equipment.
IMPORTANT NOTE:
FCC Radiation Exposure Statement:
This equipment complies with FCC radiation exposure limits set
forth for an uncontrolled environment. This equipment should be
installed and operated with minimum distance 20cm between the
radiator & your body.
This transmitter must not be co-located or operating in conjunction
with any other antenna or transmitter.
2.4GHz operation of this product in the U.S.A. is firmware-limited
to channels 1 through 11.
FCC REQUIREMENTS
This equipment complies with Part 68 of the FCC rules and the
requirements adopted by the ACTA. On the bottom of this
equipment is a label that contains, among other information, a
product identifier in the format US: BKCDL01BF5D8633A. If
requested, this number must be provided to the telephone
company.
The REN is used to determine the number of devices that may be
connected to a telephone line. Excessive RENs on a telephone
line may result in the devices not ringing in response to an
incoming call. In most but not all areas, the sum of RENs should
not exceed five (5.0). To be certain of the number of devices that
may be connected to a line, as determined by the total RENs,
contact the local telephone company. For products approved after
July 23, 2001, the REN for this product is part of the product
identifier that has the format US: BKCDL01BF5D8633A. The
digits represented by 01 are the REN without a decimal point (e.g.,
03 is a REN of 0.3). For earlier products, the REN is separately
shown on the label.
A plug and jack used to connect this equipment to the premises
wiring and telephone network must comply with the applicable
FCC Part 68 rules and requirements adopted by the ACTA. A
compliant telephone cord and modular plug is provided with this
product. It is designed to be connected to a compatible modular
jack that is also compliant. See installation instructions for details.
If your equipment causes harm to the telephone network, the
telephone company may discontinue your service temporarily. If
possible, they will notify you in advance. But if advance notice is
not practical, you will be notified as soon as possible. You will be
informed of your right to file a complaint with the FCC. Your
telephone company may make changes in it is facilities, equipment,
operations or procedures that could affect the proper functioning of
your equipment. If they do, you will be notified in advance to give
you an opportunity to maintain uninterrupted telephone service.
If you experience trouble with this telephone equipment, Please
contact the following address and phone number for information on
obtaining service or repairs.
The telephone company may ask that you disconnect this
equipment from the network until the problem has been corrected
or until you are sure that the equipment is not malfunctioning.
This equipment may not be used on coin service provided by the
telephone company. Connection to party lines is subject to state
tariffs.
COMPANY: Belkin International, Inc.
ADDRESS: 501 West Walnut Street
Compton, CA 90220
TEL NO: 310 604 2448
Notes: The availability of some specific channels and/or operational frequency bands
are country dependent and are firmware programmed at the factory to match the
intended destination. The firmware setting is not accessible by the end user.
N Wireless
Modem Router
Belkin Tech Support
UK: 0845 607 77 87
Europe: www.belkin.com/support
Belkin Ltd.
Express Business Park
Shipton Way, Rushden
NN10 6GL, United Kingdom
+44 (0) 1933 35 2000
+44 (0) 1933 31 2000 fax
Belkin SAS
130 rue de Silly
92100 Boulogne-Billancourt,
France
+33 (0) 1 41 03 14 40
+33 (0) 1 41 31 01 72 fax
Belkin GmbH
Hanebergstrasse 2
80637 Munich
Germany
+49 (0) 89 143405 0
+49 (0) 89 143405 100 fax
Belkin Iberia
C/ Anabel Segura, 10 planta baja, Of. 2
28108, Alcobendas, Madrid
Spain
+34 91 791 23 00
+34 91 490 23 35 fax
Belkin Italy & Greece
Via Carducci, 7
Milano 20123
Italy
+39 02 862 719
+39 02 862 719 fax
Belkin B.V.
Boeing Avenue 333
1119 PH Schiphol-Rijk,
Netherlands
+31 (0) 20 654 7300
+31 (0) 20 654 7349 fax
© 2007 Belkin International, Inc. All rights reserved. All trade names are registered trademarks of
respective manufacturers listed. Mac, Mac OS, Apple, and AirPort are trademarks of Apple Computer,
Inc., registered in the U.S. and other countries. Windows, Microsoft, and NT are either registered
trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
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