Belkin F5D8635-4A N+ Wireless Modem-Router User Manual UserMan K7SF5D8635 4A
Belkin International, Inc. N+ Wireless Modem-Router UserMan K7SF5D8635 4A
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Manual
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N+ Wireless
Modem Router
User Manual
F5D8635-4
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N+ Wireless Modem Router
SECTIONS 12345678910Table of Contents
TABLE OF CONTENTS
6 Using the Web-Based Advanced User Interface ........... 38
Changing LAN Settings.....................................39
Viewing the DHCP Client List Page...........................40
Configuring the Wireless Network Settings.....................40
Setting WPA Security......................................46
Setting WEP Encryption....................................47
Using the Access Point Mode ...............................49
Configuring the Firewall ....................................49
Using Dynamic DNS.......................................53
Utilities..................................................56
Restarting the Router......................................56
Updating the Firmware.....................................62
7 Manually Configuring Network Settings .................. 69
8 Recommended Web Browser Settings ................... 74
9 Troubleshooting....................................... 76
10 Information.......................................... 86
1 Introduction ........................................... 1
Advantages of a Wireless Network ............................1
Placement of your N+ Wireless Modem Router...................3
2 Product Overview....................................... 6
Product Features...........................................6
3 Knowing your Router.................................... 8
Package Contents ..........................................8
System Requirements.......................................8
Setup Assistant Software System Requirements.................9
4 Connecting and Configuring your Router................. 14
5Alternate Setup Method................................ 29
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INTRODUCTION
Thank you for purchasing the Belkin N+ Wireless Modem Router (the Router). Following are two short sections—the first discusses
the benefits of home networking, and the other outlines best practices that maximize your wireless home network range and
performance. Please be sure to read through this User Manual completely, and pay special attention to the section entitled
“Placement of your N+ Wireless Modem Router” on page 3. By following our simple setup instructions you will be able to use your
Belkin Home Network to:
Advantages of a Wireless Network
Ř Mobility – you’ll no longer need a dedicated “computer room”—
now you can work on a networked laptop or desktop computer
anywhere within your wireless range
Ř Easy installation – Belkin’s Easy Installation Wizard makes
setup simple
Ř Flexibility – set up and access printers, computers, and other
networking devices from anywhere in your home
Ř Share one high-speed Internet connection with all the computers in
your home
Ř Share a USB storage device (not included) within your network
Ř Share documents, music, video, and digital pictures
Ř Store, retrieve, and copy files from one computer to another
Ř Simultaneously play games online, check Internet email, and chat
Here are some of the advantages of setting up a Belkin Wireless Network:
Ř Easy Expansion – the wide range of Belkin networking products let
you expand your network to include devices such as printers and
gaming consoles
Ř No cabling required – you can spare the expense and hassle of
retrofitting Ethernet cabling throughout the home or office
Ř Widespread industry acceptance – choose from a wide range of
interoperable networking products.
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INTRODUCTION
Revolutionary N+ Wireless Technology with MIMO (N MIMO)
Your Belkin N+ Wireless Modem Router uses a new smart-antenna
technology called Multiple Input Multiple Output (MIMO). N MIMO
complies with the IEEE draft 802.11n specification. It increases
speed, range, reliability, and spectral efficiency for wireless
networking systems.
The element that makes Belkin’s N MIMO technology different
from a conventional radio is the use of multiple antennas and two
simultaneous data streams to deliver wireless transfers around your
home or office. A conventional radio uses one antenna to transmit a
data stream. Belkin’s N MIMO, on the other hand, uses two antennas.
This design helps combat distortion and interference. Belkin’s N
MIMO is multidimensional. It builds on one-dimensional smart-
antenna technology by simultaneously transmitting two data streams
through the same channel, which increases wireless capacity.
Another element that enhances Belkin’s N MIMO is the use of
aggregation as specified in the draft 802.11n specification. By
shortening the space between packets and combining multiple
smaller packets into one larger packet, Belkin’s N MIMO can transmit
more data through available bandwidth.
Think of conventional radio transmission as a two-lane highway. The
speed limit governs the maximum allowable flow of traffic through
that lane. Compared with conventional radios, one-dimensional smart
antenna systems help move traffic through that lane faster and more
reliably—analogous to a four-lane road on which traffic consistently
moves at a rate closer to the speed limit. Belkin’s N MIMO helps
traffic move at the speed limit and opens more lanes—to become the
superhighway in this example. The rate of traffic flow is multiplied by
the number of lanes that are opened.
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INTRODUCTION
Placement of your N+ Wireless Modem Router
Important Factors for Placement and Setup
Your wireless connection will be stronger the closer your computer is
to your Router. Typical indoor operating range for wireless devices is
between 100 and 200 feet.
In the same way, your wireless connection and performance will
degrade somewhat as the distance between your Router and connected
devices increases. This may or may not be noticeable to you. As you
move further from your Router, connection speed may decrease. Factors
that can weaken signals simply by getting in the way of your network’s
radio waves are metal appliances or obstructions, and walls.
If you have concerns about your network’s performance that might
be related to range or obstruction factors, try moving the computer to
a position between five and 10 feet from the Router in order to see if
distance is the problem. If difficulties persist even at close range, please
contact Belkin Technical Support.
Note: While some of the items listed below can affect network
performance, they will not prohibit your wireless network from
functioning; if you are concerned that your network is not operating at
its maximum effectiveness, this checklist may help.
1. Router Placement
Place your Router, the central connection point of your network, as
close as possible to the center of your wireless network devices.
To achieve the best wireless network coverage for your “wireless clients”
(i.e., computers enabled by Belkin Wireless Notebook Network Cards,
Wireless Desktop Network Cards, and Wireless USB Adapters):
Ř Ensure that your Router’s networking antennas are parallel to each
other, and are positioned vertically (toward the ceiling). If your
Router itself is positioned vertically, point the antennas as much as
possible in an upward direction.
Ř In multistory homes, place the Router on a floor that is as close to
the center of the home as possible. This may mean placing the
Router on an upper floor.
Ř Try not to place the Router near a cordless 2.4GHz phone.
2. Avoid Obstacles and Interference
Avoid placing your Router near devices that may emit radio “noise,”
such as microwave ovens. Dense objects that can inhibit wireless
communication include:
Ř Refrigerators
Ř Washers and/or dryers
Ř Metal cabinets
Ř Large aquariums
Ř Metallic-based UV tinted windows
If your wireless signal seems weak in some spots, make sure that
objects such as these are not blocking the signal’s path (between your
computers and Router).
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INTRODUCTION
3. Cordless Phones
If the performance of your wireless network is impaired after attending
to the above issues, and you have a cordless phone:
Ř Try moving cordless phones away from your Router and your
wireless-enabled computers.
Ř Unplug and remove the battery from any cordless phone that
operates on the 2.4GHz band (check manufacturer’s information). If
this fixes the problem, your phone may be interfering.
Ř If your phone supports channel selection, change the channel on
the phone to the farthest channel from your wireless network. For
example, change the phone to channel 1 and move your Router to
channel 11. See your phone’s user manual for detailed instructions.
Ř Experiment with more than one of the available channels, in order
to find the clearest connection and avoid interference from
neighboring cordless phones or other wireless devices.
Ř For Belkin wireless networking products, use the detailed Site
Survey and wireless channel information included with your
wireless network card. See your network card’s user guide for
more information.
These guidelines should allow you to cover the maximum possible area
with your Router. Should you need to cover an even wider area, we
suggest the Belkin Wireless Range Extender/Access Point.
5. Secure Connections, VPNs, and AOL
Secure connections typically require a user name and password, and
are used where security is important. Secure connections include:
Ř Virtual Private Network (VPN) connections, often used to connect
remotely to an office network
Ř The “Bring Your Own Access” program from America Online (AOL),
which lets you use AOL through broadband provided by another
cable or DSL service
Ř Most online banking websites
Ř Many commercial websites that require a user name and password
to access your account
Ř If necessary, consider switching to a 900MHz or 5GHz
cordless phone.
4. Choose the “Quietest” Channel for your Wireless Network
In locations where homes or offices are close together, such as
apartment buildings or office complexes, there may be wireless
networks nearby that can conflict with yours.
Use the Site Survey capabilities found in the Wireless Utility of your
wireless adapter to locate any other wireless networks that are available
(see your wireless adapter’s user manual), and move your Router and
computers to a channel as far away from other networks as possible.
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INTRODUCTION
Secure connections can be interrupted by a computer’s power
management setting, which causes it to “go to sleep.” The simplest
solution to avoid this is to simply reconnect by rerunning the VPN or
AOL software, or by re-logging into the secure website.
A second alternative is to change your computer’s power management
settings so it does not go to sleep; however, this may not be appropriate
for portable computers. To change your power management setting
under Windows, see the “Power Options” item in the Control Panel.
If you continue to have difficulty with Secure Connections, VPNs, and
AOL, please review the steps above to be sure you have addressed
these issues.
For more information regarding our networking products, visit our
website at www.belkin.com/networking.
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PRODUCT OVERVIEW
2
Product Features
In minutes you will be able to share your Internet connection and
network your computers. The following is a list of features that make
your new Belkin N+ Wireless Modem Router an ideal solution for your
home or small office network.
Works with Both PCs and Mac® Computers
The Router supports a variety of networking environments including Mac
OS® 8.x, 9.x, X, v10.x, Linux®, Windows® 98, Me, NT®, 2000, XP, and
Vista®. All that is needed is an Internet browser and a network adapter
that supports TCP/IP (the standard language of the Internet).
USB Port for External Storage Devices
The Router includes a USB port in the back panel for one storage device
(flash drive or external hard drive). You can now have network-attached
storage capabilities without having to purchase an expensive NAS.
Patent-Pending Network Status Display
Lighted LEDs on the front of the Router indicate which functions are in
operation. You’ll know at-a-glance whether your Router is connected to
the Internet. This feature eliminates the need for advanced software and
status-monitoring procedures.
Web-Based Advanced User Interface
You can set up the Router’s advanced functions easily through your web
browser, without having to install additional software onto the computer.
There are no disks to install or keep track of and, best of all, you can
make changes and perform setup functions from any computer on the
network quickly and easily.
NAT IP Address Sharing
Your Router employs Network Address Translation (NAT) to share the
single IP address assigned to you by your Internet Service Provider
while saving the cost of adding additional IP addresses to your Internet
service account.
SPI Firewall
Your Router is equipped with a firewall that will protect your network
from a wide array of common hacker attacks including IP Spoofing,
Land Attack, Ping of Death (PoD), Denial of Service (DoS), IP with zero
length, Smurf Attack, TCP Null Scan, SYN flood, UDP flooding, Tear
Drop Attack, ICMP defect, RIP defect, and fragment flooding.
Integrated 10/100 4-Port Switch
The Router has a built-in, four-port network switch to allow your wired
computers to share printers, data and MP3 files, digital photos, and
much more. The switch features automatic detection so it will adjust to
the speed of connected devices. The switch will transfer data between
computers and the Internet simultaneously without interrupting or
consuming resources.
Universal Plug and Play (UPnP)
UPnP is a technology that offers seamless operation of voice
messaging, video messaging, games, and other applications that are
UPnP-compliant.
Support for VPN Pass-Through
If you connect to your office network from home using a VPN
connection, your Router will allow your VPN-equipped computer to pass
through the Router and to your office network.
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PRODUCT OVERVIEW
Built-In Dynamic Host Configuration Protocol (DHCP)
Built-In Dynamic Host Configuration Protocol (DHCP) on-board makes
for the easiest possible connection of a network. The DHCP server will
assign IP addresses to each computer automatically so there is no need
for a complicated networking setup.
Setup Assistant
The Setup Assistant, second generation of Belkin’s renowned Easy
Install Wizard, takes the guesswork out of setting up your Router. This
automatic software determines your network settings for you and sets
up the Router for connection to your Internet Service Provider (ISP). In a
matter of minutes, your Router will be up and running on the Internet.
Note: Setup Assistant software is compatible with Windows 2000, XP
and Vista. If you are using another operating system, the Router can be
set up using the Alternate Setup Method described in this User Manual
(see page 28).
Integrated N+ Wireless Access Point
N MIMO is an exciting new wireless technology based on the draft IEEE
802.11n specification. It employs MIMO (Multiple Input Multiple Output)
smart-antenna technology that achieves data rates of up to 300Mbps.*
Actual throughput is typically lower than the connected data rate and
will vary depending on your networking environment.
*NOTE: The standard transmission rate—300Mbps—is the physical data
rate. Actual data throughput will be lower.
MAC Address Filtering
For added security, you can set up a list of MAC addresses (unique
client identifiers) that are allowed access to your network. Every
computer has its own MAC address. Simply enter these MAC addresses
into a list using the Web-Based Advanced User Interface and you can
control access to your network.
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3
System Requirements
Ř An active ADSL service with a telephone wall jack for connecting
the Router
Ř At least one computer with an installed network interface adapter
Ř TCP/IP networking protocol installed on each computer
Ř No other DHCP server on your local network assigning IP
addresses to computers and devices
Ř Internet browser
Package Contents
Ř Belkin N+ Wireless Modem Router
Ř Quick Installation Guide
Ř Belkin Setup Assistant Software CD
Ř RJ11 Telephone Cord
Ř RJ45 Ethernet Networking Cable
Ř ADSL (Asymmetric Digital Subscriber Line) Microfilter*
Ř Power Supply
Ř User Manual in CD
Ř Network Status Display Guide
Ř Wireless Security Setup Guide
*ADSL microfilter varies by country. If it’s not included, you will need to
purchase one.
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Setup Assistant Software System Requirements (including
Storage Manager)
Ř For PPPoE and PPPoA users: ADSL account user name
_____________ and password _______________
Ř For static IP users: IP Address ___ . ___ . ___ . ___
Ř Subnet Mask ___ . ___ . ___ . ___
Ř Default Gateway Server ___ . ___ . ___ .
Ř IP address for Domain Name Server ___ . ___ . ___ . ___ (If given
by your ISP)
Ř A computer running Windows® 2000, XP, or Vista; or
Mac OS X v10.x
Ř Minimum 1GHz processor and 128MB RAM
Ř Internet browser
Internet Connection Settings
The Setup Assistant contains a database of Internet Service Providers
(ISP) in each country to help you set up your Router quickly. If your ISP
is not on the list, please collect the following information from your ISP
before setting up the Router:
Ř Internet connection protocol: (PPPoE, PPPoA,
Dynamic IP, Static IP)
Ř Multiplexing method or Encapsulation:
(LLC or VC MUX)
Ř Virtual circuit: VPI (Virtual Path Identifier)
(a number between 0 and 255)
Ř VCI (Virtual Channel Identifier) (a number between
1 and 65535)
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Knowing your Router
The Router has been designed to be placed on a desktop. All of the
cables exit from the rear of the Router for better organization and utility.
The Network Status Display is easily visible on the FRONT of the Router
to provide you with information about network activity and status. See
the Network Status Display Guide for more detailed information.
Off Wireless security is off
Blinking Blue WPS handshaking in process
Solid Blue Wireless security is on
1. Broadband Download Speedometer
These lights will display a graphic representation of the current
download speed being transferred through the Internet connection. The
speed will be measured on the speedometer against the fastest speed
that has been measured by the N+ since being activated.
2. Wireless Security
8.
1.
2.
3.
4.
5.
6.
7.
9.
10.
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7. Router/Power Status
When you apply power to the Router or restart it, a short period of time
elapses while the Router boots up. During this time, the “router” icon
blinks. When the Router has completely booted up, the “router” icon
becomes a solid light, indicating the Router is ready for use.
6. USB Port Status
OFF No device is plugged into
the USB port
Flashing Blue Data is being read/written
to the storage device
Flashing Amber Unsupported device is
plugged into the USB port
Solid Blue
Storage device is plugged
in and ready to be
accessed
Off Router is off
Blinking Blue Router is booting up
Solid Blue Router is on and ready
3. WPS Push Button
This button is set aside for the Wi-Fi Protected Setup™ feature. Refer to
the “Changing the Wireless Security Settings” section for more details.
4. Wireless-Computer Status
Off Wireless computer is
not present
Solid Blue Wireless computer is
connected to the Router
Blinking Amber
Problem with wireless
computer connecting
properly to the Router
5. Wired-Computer Status
Off Wired computer is
not present
Solid Blue Wired computer is
connected to the Router
Blinking Amber
Problem with wired
computer connecting
properly to the Router
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10. Internet Status
This unique icon shows you when the Router is connected to the
Internet. When the light is off, the Router is NOT connected to the
Internet. When the light is blinking amber, the Router is attempting
to connect to the Internet. When the light is solid blue, the Router is
connected to the Internet. When using the “Disconnect after x minutes”
feature, this icon becomes extremely useful in monitoring the status of
your Router’s connection.
Off Router is NOT connected to the Internet
Blinking Blue Router is attempting to connect to the Internet
Solid Blue Router is connected to the Internet
Blinking Amber Router is not connected to the Internet
8. Wireless Status
Off Wireless is off
Solid Blue Wireless is on
9. ADSL Line Status
This icon lights in blue to indicate that your Router is connected properly
to the ADSL. It turns amber when problem is detected.
Off Router is NOT connected
to a functioning ADSL line
Solid Blue
Router is connected to
an ADSL service and
functioning properly
Blinking Amber Problem with ADSL line
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i. Resetting the Router
Push and release the “Reset” button. The lights on the Router
will momentarily flash. The “Power/Ready” light will begin to
blink. When the “Power/Ready” light becomes solid again, the
reset is complete.
ii. Restoring the Factory Defaults
Press and hold the “Reset” button for at least 10 seconds, then
release it. The lights on the Router will momentarily flash. The
“Power/Ready” light will begin to blink. When the “Power/Ready”
light becomes solid again, the restore is complete.
13. Connections to Wired Computers – Yellow
Connect your wired (non-wireless) computers to these ports. These
ports are RJ45, 10/100 auto-negotiation, auto-uplinking ports for
standard UTP category 5 or 6 Ethernet cable. The ports are labeled 1
through 4, with onboard LEDs on the connectors.
14. USB Port
Plug in your USB storage device here.
15. Connection to ADSL – Gray
This port is for connection to your ADSL. Connect your ADSL to this
port. An RJ11 telephone cord is provided in the package.
11. Power Jack – Black
Connect the included 12V/1.25A DC power supply to this jack.
12. Reset Button
The “Reset” button is used in rare cases when the Router may
function improperly. Resetting the Router will restore the Router’s
normal operation while maintaining the programmed settings. You can
also restore the factory default settings by using the “Reset” button.
Use the restore option in instances where you may have forgotten your
custom password.
11
12
14
15
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4
Verify the contents of your box. You should have the following:
Ř Belkin N+ Wireless Modem Router
Ř RJ11 Telephone Cord
Ř RJ45 Ethernet Networking Cable
Ř Power Supply
Ř Belkin Setup Assistant Software CD
Ř User Manual on CD
Ř Network Status Display Guide
Ř Wireless Security Setup Guide
Ř ADSL Filter
Setup Assistant
Belkin has provided our Setup Assistant software to make installing
your Router a simple and easy task. You can use it to get your
Router up and running in minutes. The Setup Assistant requires
that your Windows 2000 or XP computer be connected directly to
your ADSL and that the Internet connection is active and working
at the time of installation. If it is not, you must use the “Alternate
Setup Method” section of this User Manual to configure your Router.
Additionally, if you are using an operating system other than Windows
2000, XP, or Vista, or Mac OS X v10.x, you must set up the Router
using the “Alternate Setup Method” section of this User Manual.
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Step 1: Hardware Connections – Follow the Quick Installation Guide (QIG)
1.1 Brand-New Setup
Follow these steps if you are not replacing an existing modem. If you are
replacing an existing modem, skip to the next section, “Replacing an
Existing Modem or Modem Router”, starting on page 16.
1. Unpack your new Router from the box and place it next to your
computer. Raise the Router’s antennas.
2. Retrieve the yellow RJ45 cable that was included with your Router.
First, connect one end to any yellow port labeled “to Wired
Computers” on the back of your Router. Then, connect the other
end to the networking port on the back of your computer.
3. Retrieve the included gray RJ11 phone cord. Connect one end to
the gray port labeled “to ADSL” on the back of your Router. Then
connect the other end to your ADSL connection (either a wall jack
or an ADSL splitter).
Note: Some ADSL connections require a microfilter. Your ADSL provider
can tell you if you need one. Belkin includes a microfilter in regions
known to use them. You may or may not have received one in your box.
4. Plug your Router’s power supply into the black port labeled
“Power” on the back of your Router.
5. Wait 20 seconds for the Router to start up. Look at the display on
the front of the Router. Make sure the “Wired” and “Router” icons
are lit up in blue. If they are not, recheck your connections.
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1.2 Replacing an Existing Modem or Modem Router
Follow these steps if you currently have a modem or a modem router
that you will be replacing with your new Router.
1. Unpack your new Router from the box and place it next to
your old modem. Raise the Router’s antennas. Unplug your old
modem’s power cord.
2. Locate the cable that connects your old modem to your
computer. Unplug that cable from your old modem, and plug it
into any yellow port labeled “to Wired Computers” on the back of
your new Router.
3. Locate the cable that connects your old modem to the ADSL wall
jack. Unplug it from your old modem and then connect it to the
gray port labeled “to ADSL” on the back of your Router.
4. Plug your Router’s power supply into the black port labeled
“Power” on the back of your Router.
5. Wait 20 seconds for the Router to start up. Look at the display
on the front of the Router. Make sure the “Wired” and “Router”
icons are lit in blue. If they are not, recheck your connections.
L
A
N
A
D
SL
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Select Country
Select your country from the drop-down box. Click “Begin” to continue.
Note for Windows Users: If the Setup Assistant does not start
up automatically, select your CD-ROM drive from “My Computer”
and double-click on the file named “SetupAssistant” to start the
Setup Assistant.
Step 2: Set Up the Router – Run the Setup Assistant Software
A. Shut down any programs that are running on your computer
at this time.
Turn off any firewall or Internet-connection-sharing software on
your computer.
B. Insert the CD into your computer. The Setup Assistant will
automatically appear on your computer’s screen within
15 seconds. Click on “Setup Assistant” to run the Setup
Assistant. Follow the instructions there.
IMPORTANT: Run the Setup Assistant from the computer that is
directly connected to the Router from Step 1 – B.
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Confirmation Screen
Verify that you have completed all QIG steps by checking the box to the
right of the arrow. Click “Next” to continue.
Progress Screen
Setup Assistant will show you a progress screen each time a step in the
setup has been completed.
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2.1 Checking Settings
The Setup Assistant will now examine your computer’s network settings
and gather information needed to complete the Router’s connection to
the Internet.
2.2 Verifying Hardware Connections
The Setup Assistant will now verify your hardware connection.
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2.3 Naming your Wireless Network
The Setup Assistant will display the default wireless network name or
Service Set Identifier (SSID). This is the name of your wireless network
to which your computers or devices with wireless network adapters
will connect. You can either use the default or change it to something
unique. Write down this name for future reference.
If the Router is capable of a “High Speed Mode”, this option will be
checked. You can turn off this option later using the Bandwidth Switch
described in this User Manual (see page 41). Click “Next” to continue.
2.4 Requesting Internet Account Info (if needed)
Select your ISP from the drop-down boxes.
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If your Internet account requires a login and password, you will be
prompted with a screen similar to the illustration below.. Click “Next”
to continue.
2.5 Configuring the Router
The Setup Assistant will now configure your Router by sending data to
the Router and restarting it. Wait for the on-screen instructions.
Note: Do not disconnect any cable or power off the Router while the
Router is rebooting. Doing so will render your Router inoperable.
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2.6 Checking Internet Connection
We are almost done. The Setup Assistant will now check your
connection to the Internet.
Congratulations
You have finished installing your new Belkin Router. You will see
the Congratulations screen when your Router can connect to
the Internet. You can begin surfing by opening your browser and
going to any website.
You can use the Setup Assistant to set up your other wired and
wireless computers to connect to the Internet by clicking “Next”.
If you decide to add computers to your Router later, select “Finish
– return to Main Menu” and then click “Next”.
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Troubleshooting
If the Setup Assistant is not able to connect to the Internet, you will see
the following screen. Follow the on-screen instructions to go through the
troubleshooting steps.
2.7 Optional: Assistance Connecting Other Computers
This optional step will help you to connect additional wired and wireless
computers to your network. Follow the on-screen instructions.
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Congratulations
Once you have verified that your other wired and wireless computers are
properly connected, your network is set up and working. You can now
surf the Internet. Click “Next” to take you back to the main menu.
Step 3: Set Up Wireless Security – Run the Security
Assistant Software
Now that your network is setup and working, it is recommended to turn
on wireless security to prevent unauthorized access to your network
from neighboring wireless-enabled computers. The Security Assistant
will guide you through the process. Click “Security Assistant” and follow
the on-screen instructions.
IMPORTANT: Run the Setup Assistant from the computer that is
directly connected to the Router from Step 1 – B.
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Progress Screen
The Security Assistant will show you a progress screen each time a
step has been completed.
3.1 Picking the Security Type
Select the security type for your wireless network and click “Next”
to continue.
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3.2 Creating a Network Key
Enter a network key (PSK) for your wireless network and click “Next”
to continue.
3.3 Transferring the Key
After setting up your wireless security, you will have to transfer the
network key to each of your wireless computer. Click on “Transfer
Key” if you have an USB flash drive. Follow the on-screen instructions.
Or click on “Print” to print the information. Manually enter it to each
wireless computer. Then click “Next” to continue.
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3.4 Verifying the Connection
If all your wireless computers are able to connect to the Router, click
“Next”. If you are having trouble, select “I had problem with at least one
computer” and click “Next”. Then follow on-screen instructions.
Congratulations
Once you have verified that your wireless computers are properly
connected, your wireless network is set up and secured. You now can
run your network wirelessly and securely. Click “Finish” to take you back
to the main menu.
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Storage Manager
The Storage Manager is an application that provides easy access to
your USB storage device. Once this is installed, your storage device
will appear as a drive letter (e.g., D:\) in your “My Computer” folder.
You may read and write to this drive as if it were directly attached to
your computer. Note that the Router currently supports FAT, FAT32,
and NTFS file systems.
Click “Next” to install the Storage Manager application.
Click “Finish” to go back to the main menu. You may now access the
drive as if it were directly attached to your computer. Once installed,
please use the CD to install this application on all computers on
which you wish to access the storage device.
Storage Manager also allows you to safely eject the storage device
before unplugging it from your Router. This is recommended before
unplugging the USB storage device as there might be another user
on your network who is accessing the drive. Simply right-click
on the “Storage Manager” icon in the system tray and select the
appropriate button.
Alternatively, you do not need to install the Storage Manager in order to
access your storage device. Open a file explorer window and type in the
address field:
\\192.168.2.1\DeviceName where “DeviceName” is the name that was
assigned to the storage device.
Your Belkin N+ Wireless Modem Router supports up to four USB
storage devices through a separate USB hub (not included). Note that
the Router can supply a maximum of 500mA of current to the port, so
it is recommended that the hub be externally powered. Additionally,
some USB hard drives require more than 500mA and must be externally
powered to function.
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5
Using your Internet browser, you can access the Router’s Web-Based
Advanced User Interface. In your browser, type “192.168.2.1” (do not
type in anything else such as “http://” or “www”). Then press the
“Enter” key.
Step 1: Hardware Connections – Follow the Quick Installation Guide
See the QIG or Step 1: Hardware Connections from the previous section.
Step 2: Set your Computer’s Network Settings to Work with a
DHCP Server
See the section in this User Manual called “Manually Configuring
Network Settings” for directions.
Step 3: Configuring the Router Using the Web-Based Advanced
User Interface
Logging into the Router
You will see the Router’s home page in your browser window. The
home page is visible to any user who wants to see it. To make any
changes to the Router’s settings, you have to log in. Clicking the
“Login” button or clicking on any one of the links on the home page
will take you to the login screen. The Router ships with no password
entered. In the login screen, leave the password blank and click the
“Submit” button to log in.
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Logging out of the Router
One computer at a time can log into the Router for the purposes of
making changes to the settings of the Router. Once a user has logged in
to make changes, there are two ways that the computer can be logged
out. Clicking the “Logout” button will log the computer out. The second
method is automatic. The login will time out after a specified period of
time. The default login time-out is 10 minutes. This can be changed from
one to 99 minutes. For more information, see the section in this manual
titled “Changing the Login Time-Out Setting”.
Understanding the Web-Based Advanced User Interface
The home page is the first page you will see when you access the
Advanced User Interface (UI). The home page shows you a quick view
of the Router’s status and settings. All advanced setup pages can be
reached from this page.
1. Quick-Navigation Links
You can go directly to any of the Router’s advanced UI pages by clicking
directly on these links. The links are divided into logical categories
and grouped by tabs to make finding a particular setting easier to
find. Clicking on the purple header of each tab will show you a short
description of the tab’s function.
2. Home Button
The home button is available in every page of the UI. Pressing this
button will take you back to the home page.
3. Help Button
The “Help” button gives you access to the Router’s help pages. Help
is also available on many pages by clicking “more info” next to certain
sections of each page.
4. Login/Logout Button
This button enables you to log in and out of the Router with the press of
one button. When you are logged into the Router, this button will change
to read “Logout”. Logging into the Router will take you to a separate
login page where you will need to enter a password. When you are
logged into the Router, you can make changes to the settings. When you
are finished making changes, you can log out of the Router by clicking
the “Logout” button. For more information about logging into the Router,
see the section called “Logging into the Router”.
(1)
(10) (9) (2) (5)
(6)
(11)
(13)(12)
(7)(14)
(8) (3) (4)
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5. Internet-Status Indicator
This indicator is visible in all pages of the Router, indicating the
connection status of the Router. When the indicator says “Connected”
in blue, the Router is connected to the Internet. When the Router is not
connected to the Internet, the indicator will read “No Connection” in
RED. The indicator is automatically updated when you make changes to
the settings of the Router.
6. Connect/Disconnect Buttons
Use these buttons to manually connect or disconnect your ADSL
connection as needed.
7. Language
Shows the active language for the Advanced User Interface. Select a
desirable language by clicking one of the available languages.
8. Version Info
Shows the firmware version, boot-code version, hardware version, and
serial number of the Router.
9. LAN Settings
Shows you the settings of the Local Area Network (LAN) side of the
Router. Changes can be made to the settings by clicking on any one
of the links (IP Address, Subnet Mask, DHCP Server) or by clicking the
“LAN” quick-navigation link on the left side of the screen.
10. Internet Settings
Shows the settings of the Internet/WAN side of the Router that
connects to the Internet. Changes to any of these settings can be made
by clicking on the links or by clicking on the “Internet/WAN” quick-
navigation link on the left side of the screen.
11. WLAN Settings
Shows the status of the Router’s Wireless and Guest Access features.
Changes can be made to the settings by clicking on any one of the links
or by clicking the quick-navigation links on the left side of the screen.
12. ADSL Info
Shows the ADSL status and transmission rates.
13. Router Status
Shows the status of various features of the Router, including the power
mode and USB port.
14. Page Name
The page you are on can be identified by this name. This User Manual
will sometimes refer to pages by name. For instance “LAN > LAN
Settings” refers to the “LAN Settings” page.
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Step 4: Configuring your Router for Connection to your Internet
Service Provider (ISP)
The “Internet/WAN” tab is where you will set up your Router to connect
to your Internet Service Provider (ISP). The Router is capable of
connecting to virtually any ISP’s system provided you have correctly
configured the Router’s settings for your ISP’s connection type. Your
ISP connection settings are provided to you by your ISP. To configure
the Router with the settings that your ISP gave you, click “Connection
Type” (A) on the left side of the screen. Select the connection type you
use. If your ISP gave you DNS settings, clicking “DNS” (B) allows you
to enter DNS address entries for ISPs that require specific settings.
Clicking “MAC Address” will let you clone your computer’s MAC address
or type in a specific WAN MAC address, if required by your ISP. When
you have finished making settings, the “Internet Status” indicator will
read “connection OK” if your Router is set up properly.
Connection Type
From the “Connection Type” page, you can select one of these five
connection types based on the instruction provided by your ISP:
Ř PPPoE
Ř PPPoA
Ř Dynamic/Fixed IP (1483 Bridged)
Ř Static IP (IPoA)
Ř Modem Only (Disable Internet Sharing)
Select the type of connection you use by clicking the radio button (1)
next to your connection type and then clicking “Next” (2).
(A)
(B) (1)
(2)
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Setting your ISP Connection Type to PPPoE or PPPoA
PPPoE (Point-to-Point Protocol over Ethernet) is the standard method
of connecting networked devices. It requires a user name and
password to access the network of your ISP for connecting to the
Internet. PPPoA (PPP over ATM) is similar to PPPoE, but is mostly
implemented in the UK. Select PPPoE or PPPoA and click “Next”.
Then enter the information provided by your ISP, and click “Apply
Changes” to activate your settings.
1. User Name – Enter the user name. (Assigned by your ISP).
2. Password – Enter your password. (Assigned by your ISP).
3. Retype Password – Confirm the password. (Assigned by your ISP).
4. VPI/VCI – Enter your Virtual Path Identifier (VPI) and Virtual Circuit
Identifier (VCI) parameter here. (Assigned by your ISP).
5. Encapsulation – Select your encapsulation type (supplied by your ISP) to
specify how to handle multiple protocols at the ATM transport layer.
VC-MUX: PPPoA Virtual Circuit Multiplexer (null encapsulation) allows
only one protocol running per virtual circuit with fewer overheads.
LLC: PPPoA Logical Link Control allows multiple protocols running over
one virtual circuit (more overhead).
6. MTU – Enter the MUT value for your ISP.
7. Disconnect after of x minutes of no activity – Checking the box and
enter the number of minute that you want the modem router to auto
disconnect after no activity. After this time has been exceeded, the
connection will be terminated.
Click “Apply Changes” to save and activate your settings. To go back to
the original settings before saving, click “Clear Changes”. Or click any of
the Quick-Navigation links for other options. Your new settings will not
be saved unless your click “Apply Changes”.
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Setting your Connection Type to Dynamic/Fixed IP (1483 Bridged)
This connection method bridges your network and ISP’s network
together. The Router can obtain IP address automatically from yourISP’s
DHCP server or accept fixed IP address assigned by your ISP.
2. Encapsulation – Select LLC or VC MUX your ISP uses.
Click “Apply Changes” to save and activate your settings. To go back to
the original settings before saving, click “Clear Changes”. Or click any
of the Quick-Navigation links for other options. Your new settings will
not be saved unless your click “Apply Changes”.
For Dynamic IP connection:
1. VPI/VCI – Enter your Virtual Path Identifier (VPI) and Virtual Circuit
Identifier (VCI) parameter here. These identifiers are assigned by
your ISP.
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For Static IP connection:
1. IP assigned by ISP – Select “No” if your ISP instructed you to
use fixed IP.
2. IP Address – Enter an IP address assigned by your ISP for the
Router WAN interface.
3. Subnet Mask – Enter a subnet mask assigned by your ISP.
4. Default Gateway – Enter a default gateway IP address assigned
by your ISP.
5. VPI/VCI – Enter your Virtual Path Identifier (VPI) and Virtual
Circuit Identifier (VCI) parameter here. These identifiers are
assigned by your ISP.
6. Encapsulation – Select LLC or VC MUX your ISP uses.
Click “Apply Changes” to save and activate your settings. To go
back to the original settings before saving, click “Clear Changes”.
Or click any of the Quick-Navigation links for other options. Your
new settings will not be saved unless your click “Apply Changes”.
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1. WAN IP Address – Enter an IP address assigned by your ISP for the
Router WAN interface.
2. Subnet Mask – Enter a subnet mask assigned by your ISP.
3. Use static Default Gateway – Enter a default gateway IP address.
If the Router cannot find the destination address within its local
network, it will forward the packets to the default gateway assigned
by your ISP.
4. VPI/VCI – Enter your Virtual Path Identifier (VPI) and Virtual Circuit
Identifier (VCI) parameter here. These identifiers are assigned by
your ISP.
5. Encapsulation – Select LLC or VC MUX your ISP uses.
Click “Apply Changes” to save and activate your settings. To go back
to the original settings before saving, click “Clear Changes”. Or click
any of the Quick-Navigation links for other options. Your new settings
will not be saved unless your click “Apply Changes”.
Setting your ISP Connection Type to Static IP (IPoA)
This connection type is also called “Classical IP over ATM” or
“CLIP”, which your ISP provides a fixed IP for your Router to connect
to the Internet.
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Setting Custom Domain Name Server (DNS) Settings
A “Domain Name Server” is a server located on the Internet that
translates Universal Resource Locaters (URLs) like “www.belkin.com” to
IP addresses. Many Internet Service Providers (ISPs) do not require you
to enter this information into the Router. The “Automatic from ISP” box (1)
should be checked if your ISP did not give you a specific DNS address.
If you are using a static IP connection type, then you may need to enter a
specific DNS address and secondary DNS address for your connection to
work properly. If your connection type is dynamic or PPPoE, it is likely that
you do not have to enter a DNS address. Leave the “Automatic from ISP”
box checked. To enter the DNS address settings, uncheck the “Automatic
from ISP” box and enter your DNS entries in the spaces provided. Click
“Apply Changes” (2) to save the settings.
Setting your Connection Type to Modem Only (Disable
Internet Sharing)
In this mode, the Router simply acts as a bridge passing packets
across the DSL port. It requires additional software to be installed
on your computers in order to access the Internet.
(1)
(2)
1. Enable Bridge Service – Check this box to enable bridge service
2. VPI/VCI – Enter your Virtual Path Identifier (VPI) and Virtual Circuit
Identifier (VCI) parameter here. (Assigned by your ISP).
3. Encapsulation – Select LLC or VC MUX your ISP uses.
Click “Apply Changes” to save and activate your settings. To go back to
the original settings before saving, click “Clear Changes”. Or click any of
the Quick-Navigation links for other options. Your new settings will not
be saved unless your click “Apply Changes”.
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6
Viewing the LAN Settings
Clicking on the header of the LAN tab (1) will take you to the LAN tab’s
header page. A quick description of the functions can be found here. To
view the settings or make changes to any of the LAN settings, click on
“LAN Settings” (2) or to view the list of connected computers, click on
“DHCP client list” (3).
Using your Internet browser, you can access the Router’s Web-Based
Advanced User Interface. In your browser, type “192.168.2.1” (do
not type in anything else such as “http://” or “www”) then press the
“Enter” key.
You will see the Router’s home page in your browser window.
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192.168.x.x (where x is anything between 0 and 255)
10.x.x.x (where x is anything between 0 and 255)
2. Subnet Mask
There is no need to change the subnet mask. This is a unique, advanced
feature of your Belkin Router. It is possible to change the subnet mask
if necessary; however, do NOT make changes to the subnet mask
unless you have a specific reason to do so. The default setting is
“255.255.255.0”.
3. DHCP Server
The DHCP server function makes setting up a network very easy by
assigning IP addresses to each computer on the network automatically.
The default setting is “On”. The DHCP server can be turned OFF if
necessary; however, in order to do so you must manually set a static
IP address for each computer on your network. To turn off the DHCP
server, select “Off” and click “Apply Changes”.
4. IP Pool
The range of IP addresses set aside for dynamic assignment to the
computers on your network. The default is 2–100 (99 computers). If you
want to change this number, you can do so by entering a new starting
and ending IP address and clicking on “Apply Changes”. The DHCP
server can assign 100 IP addresses automatically. This means that
you cannot specify an IP address pool larger than 100 computers. For
example, starting at 50 means you have to end at 150 or lower so as not
to exceed the 100-client limit. The starting IP address must be lower in
number than the ending IP address.
Changing LAN Settings
All settings for the internal LAN setup of the Router can be viewed and
changed here.
(1)
(2)
(3)
(4)
(5)
(6)
1. IP Address
The “IP address” is the internal IP address of the Router. The default IP
address is “192.168.2.1”. To access the advanced setup interface, type
this IP address into the address bar of your browser. This address can
be changed if needed. To change the IP address, type in the new IP
address and click “Apply Changes”. The IP address you choose should
be a non-routable IP. Examples of a non-routable IP are:
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Viewing the DHCP Client List Page
You can view a list of the computers (known as clients), which are
connected to your network. You are able to view the IP address (1) of the
computer, the host name (2) (if the computer has been assigned one),
and the MAC address (3) of the computer’s network interface card (NIC).
Pressing the “Refresh” (4) button will update the list. If there have been
any changes, the list will be updated.
(1) (2) (3) (4)
Configuring the Wireless Network Settings
The “Wireless” tab lets you make changes to the wireless network
settings. From this tab you can make changes to the wireless
network name or Service Set Identifier (SSID), operating channel,
encryption security settings, and configure the Router to be used as
an access point.
5. Lease Time
The length of time the DHCP server will reserve the IP address for each
computer. We recommend that you leave the lease time set to “Forever”.
The default setting is “Forever”, meaning that any time a computer is
assigned an IP address by the DHCP server, the IP address will not
change for that particular computer. Setting lease times for shorter
intervals such as one day or one hour frees IP addresses after the
specified period of time. This also means that a particular computer’s
IP address may change over time. If you have set any of the other
advanced features of the Router such as DMZ or client IP filters, these
are dependent on the IP address. For this reason, you will not want the
IP address to change.
6. Local Domain Name
The default setting is “Belkin”. You can set a local domain name
(network name) for your network. There is no need to change this setting
unless you have a specific advanced need to do so. You can name the
network anything you want such as “MY NETWORK”.
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Changing the Wireless Channel
There are a number of operating channels from which you can choose—
in the United Kingdom (and most of Europe) and Australia, there are 13.
In other countries, there are other channel requirements. Your Router is
configured to operate on the proper channels for the country in which
you reside. The channel can be changed if needed. If there are other
wireless networks operating in your area, your network should be set to
operate on a channel that is different than the other wireless networks.
Extension Channel
The IEEE 802.11n draft specification allows the use of a secondary
channel to double the bandwidth (see “Using the Bandwidth Switch”
on the next page). An appropriate extension channel will be displayed
when operating in 40MHz mode (see “Using the Wireless Mode Switch”
below). The channel can be changed if needed.
Using the Wireless Mode Switch
This switch allows you to set the Router’s wireless modes. There are
several modes.
Note: Some modes may require firmware updates to be enabled.
1) Off
This mode will turn OFF the Router’s access point, so no wireless
devices can join the network. Turning off the wireless function of your
Router is a great way to secure your network when you are away from
home for a long period of time, or don’t want to use the wireless feature
of the Router at a certain time.
Changing the Wireless Network Name (SSID)
To identify your wireless network, a name called the SSID is used.
The SSID is your network name. The default network name of the
Router is “Belkin N1 Wireless” followed by six digits that are unique
to your Router. Your network name will look something like “Belkin_
N1_Wireless_123456”. You can change this to anything you choose,
or you can leave it unchanged. Keep in mind, if you decide to change
your wireless network name, and there are other wireless networks
operating in your area, your network name needs to be different from
other wireless networks that may be operating in your area. To change
the SSID, type in the SSID that you want to use in the SSID field (1)
and click “Apply Changes” (2). The change is immediate. If you make a
change to the SSID, your wireless-equipped computers may also need
to be reconfigured to connect to your new network name. Refer to the
documentation of your wireless network adapter for information on
making this change.
(1)
(2)
Note: Please periodically check for new Router firmware updates
from the “Utilities > Firmware update” page. Newer firmware can fix
problems, add wireless features, and/or improve wireless performance
(see page 61).
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Using the Bandwidth Switch
This switch allows you to set the Router’s wireless bandwidth modes.
There are several modes available:
1) 20MHz/40MHz
Setting the Router to this mode allows it to switch automatically between
20MHz and 40MHz operation. This mode enables 40MHz operation,
to maximize speed for N1, draft 802.11n-compliant devices when
conditions permit. When a legacy 802.11g access point is presented
and occupies an adjacent secondary channel, the Router automatically
reverts to 20MHz operation to maximize compatibility. Set to this mode
for higher performance.
2) 20MHz
Setting the Router to this mode allows only 20MHz operation. This mode
is compatible with N1, draft 802.11n-, 802.11g-, and 802.11b-compliant
devices, but will limit N1, draft 802.11n-compliant devices’ bandwidth by
half. Reducing bandwidth to 20MHz-only operation might solve some
wireless problems. This is the default mode for the Router.
Using the Broadcast SSID Feature
Note: This advanced feature should be employed by advanced users
only. For security, you can choose not to broadcast your network’s
SSID. Doing so will keep your network name hidden from computers
that are scanning for the presence of wireless networks. To turn off
the broadcast of the SSID, remove the check mark from the box next
to “Broadcast SSID”, and then click “Apply Changes”. The change is
immediate. Each computer now needs to be set to connect to your
specific SSID; an SSID of “ANY” will no longer be accepted. Refer to
the documentation of your wireless network adapter for information on
making this change.
2) 802.11b
Setting the Router to this mode will allow only 802.11b-compliant
devices to join the network. N1/draft 802.11n and 802.11g devices will
operate at the 802.11b speed only.
3) 802.11g
Setting the Router to this mode will allow only 802.11g- and
802.11b-compliant devices to join the network. N1/draft 802.11n devices
will operate at the 802.11g speed only.
4) 802.11n
Setting the Router to this mode will allow only N1/draft
802.11n-compliant devices to join the network, keeping out 802.11g and
802.11b devices.
5) 802.11b & 802.11g
Setting the Router to this mode will allow 802.11g- and
802.11b-compliant devices to join the network.
6) 802.11g & 802.11n
Setting the Router to this mode will allow N1/draft 802.11n- and
802.11g-compliant devices to join the network.
7) 802.11b & 802.11g & 802.11n
Setting the Router to this mode will allow N1/draft 802.11n-, 802.11g-,
and 802.11b-compliant devices to join the network.
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Using Wi-Fi Protected Setup
WPS uses WPA2 (described on page 44) for encryption. It does not
provide additional security, but rather, standardizes the method for
securing your wireless network. You may use either the Push Button
Configuration (PBC) method or PIN method to allow a device access to
your wireless network. Conceptually, the two methods work as follows:
PBC: First, initiate the WPS PBC procedure on the client device. Refer to
your client’s documentation on this procedure. Then, within two minutes,
push and hold the WPS button located on the front of your Router for
two seconds. Pushing the PBC button will automatically enable WPS.
The client has now been securely added to your wireless network.
PIN: The client device has an 8-digit PIN number that is associated
with WPS. Enable WPS through the screen illustrated below. Enter
the client’s PIN into the Router’s internal registrar (accessed through
this screen). The client will be automatically enrolled into your wireless
network within two minutes.
Protected Mode Switch
Protected mode ensures proper operation of N1, draft 802.11n-compliant
devices on your wireless network when 802.11g or 802.11b devices
are present or when there is heavy 802.11g or 802.11b traffic in the
operating environment. Use protected mode if your network consists of
a mix of Belkin N1 Wireless Cards and 802.11g or 802.11b cards on your
network. If you are in an environment that includes little to no 802.11g or
802.11b wireless network traffic, you will achieve the best N1 wireless
performance with protected mode OFF. Conversely, in an environment
with HEAVY 802.11g or 802.11b traffic or interference, you will achieve
the best N1 wireless performance with protected mode ON. This will
ensure N1 wireless performance is not affected.
802.11e/WMM (Wi-Fi® Multimedia) QoS
WMM, based on 802.11e QoS (Quality of Service), prioritizes important
data on your network, such as multimedia content and voice-over-IP
(VoIP), so it will not be interfered with by other data being sent over the
network. This feature requires other wireless devices, such as Wi-Fi
phones or wireless laptops, to support WMM for best results.
Changing the Wireless Security Settings
Your N+ Wireless Modem Router is equipped with the latest security
standard called Wi-Fi Protected Access™ 2 (WPA2™) and the legacy
security standard called Wired Equivalent Privacy (WEP). Your
Router also supports the Wi-Fi Protected Setup (WPS) specification,
which simplifies the setup of a wireless network. WPS uses familiar
methodologies, such as typing in a Personal Identification Number (PIN)
or pushing a button, to enable users to automatically configure network
names and strong WPA™/WPA2 data encryption and authentication. By
default, wireless security is disabled. To enable security, you will need
to determine which standard you want to use. To access the security
settings, click “Security” on the “Wireless” tab.
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1. Wi-Fi Protected Setup (WPS): Enabled or Disabled.
2. Personal Identification Number (PIN) Method: In this method, a
wireless client wishing to access your network must supply an
8-digit PIN to the Router. After clicking “Enroll”, you must start the
WPS handshaking procedure from the client within two minutes.
3. Router PIN: If an external registrar is available, you may enter in the
Router’s PIN to the registrar. Click “Generate New PIN” to change
the PIN from the default value. Click “Restore Default PIN” to reset
the PIN value.
4. Push Button Configuration (PBC) Method: PBC is an alternate method
to connect to a WPS network. Push the PBC button located on the
back of the Router for two seconds, and then initiate the PBC on the
client device. Alternatively, push the “Start PBC” soft button to start
this process.
5. Manual Configuration Method: This section lists the default security
settings to be set up if not using WPS.
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WPA2 Requirements
IMPORTANT: In order to use WPA2 security, all your computers
and wireless client adapters must be upgraded with patches, driver,
and client utility software that supported WPA2. At the time of this
User Manual’s publication, a couple security patches are available,
for free download, from Microsoft®. These patches work only with
the Windows XP operating system. Other operating systems are not
supported at this time.
For Windows XP computers that do not have Service Pack 2 (SP2),
a file from Microsoft called “Windows XP Support Patch for Wireless
Protected Access (KB 826942)” is available for free download at
http://support.microsoft.com/kb/826942
For Windows XP with Service Pack 2, Microsoft has released a free
download to update the wireless client components to support WPA2
(KB971021). The update is available from:
http://support.microsoft.com/kb/917021
IMPORTANT: You also need to ensure that all your wireless client
cards/adapters support WPA2, and that you have downloaded and
installed the latest driver. Most of the Belkin wireless cards have
driver updates available for download from the Belkin support site:
www.belkin.com/networking.
Setting WPA/WPA2-Personal (PSK)
Like WPA security, WPA2 is available in both WPA2-Personal (PSK)
mode and WPA2-Enterprise (RADIUS) mode. Typically, WPA2-Personal
(PSK) is the mode that will be used in a home environment, while WPA2-
Enterprise (RADIUS) is implemented in a business environment where
an external radius server distributes the network key to the clients
automatically. This guide will focus on WPA2-Personal (PSK) usage.
Please refer to the User Manual for more information about wireless
security and different types of wireless security.
1. After you’ve set up your Router, go to the “Security” page under
“Wireless” and select “WPA/WPA2-Personal (PSK)” from the
“Security Mode” drop-down menu.
2. For “Authentication”, select “WPA-PSK”, “WPA2-PSK”, or “WPA-PSK
+ WPA2-PSK”. This setting will have to be identical on the wireless
clients that you set up. “WPA-PSK + WPA2-PSK” mode will allow the
Router to support clients running either WPA or WPA2 security.
3. For “Encryption Technique”, select “TKIP”, “AES”, or “TKIP+AES”.
This setting will have to be identical on the wireless clients that you
set up.
4. Enter your pre-shared key (PSK). This can be from eight to 63
characters and can be letters, numbers, or symbols. This same
key must be used on all of the wireless clients that you set up. For
example, your PSK might be something like: “Smith family network
key”. Click “Apply Changes” to finish. You must now set all wireless
clients to match these settings.
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Setting WPA Security
Note: To use WPA security, your wireless network cards must be
equipped with software that supports WPA. At the time this User Manual
was published, a security patch from Microsoft is available for free
download. This patch works only with Windows XP.
Your Router supports WPA-PSK (no server). WPA-PSK uses what is
known as a pre-shared key as the security key. A pre-shared key is
basically a password that is between eight and 39 characters long. It
can be a combination of letters, numbers, or characters. Each client
uses the same key to access the network. Typically this is the mode that
will be used in a home environment.
Setting WPA-PSK
IMPORTANT: Make sure your wireless computers are updated to work
with WPA2 and have the correct settings to get proper connection to
the Router.
1. From the “Security Mode” drop-down menu, select “WPA-PSK
(no server)”.
2. For “Encryption Technique”, select “TKIP” or “AES”. This setting will
have to be identical on the clients that you set up.
3. Enter your pre-shared key. This can be from eight to 39 characters and
can be letters, numbers, or symbols. This same key must be used on
all of the clients that you set up.
4. Click “Apply Changes” to finish. You must now set all clients to match
these settings.
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Setting WEP Encryption
Note to Mac users: The “Passphrase” option will not operate with
Apple® AirPort®. To configure encryption for your Mac computer, set the
encryption using the manual method described in the next section.
1. Select “128-bit WEP” or “64-bit WEP” from the drop-down menu.
2. After selecting your WEP encryption mode, you can enter you WEP
key manually by typing in the hex WEP key manually, or you can type
a passphrase in the “PassPhrase” field and click “Generate” to create
a WEP key from the passphrase. Click “Apply Changes” to finish. You
must now set all of your clients to match these settings.
3. Encryption in the Router is now set. Each of your computers on
your wireless network will now need to be configured with the same
passphrase. Refer to the documentation of your wireless network
adapter for information on making this change.
Using a Hexadecimal Key
A hexadecimal key is a mixture of numbers and letters from A–F and
0–9. 64-bit keys are 10 digits long and can be divided into five two-digit
numbers. 128-bit keys are 26 digits long and can be divided into 13 two-
digit numbers.
For instance:
AF 0F 4B C3 D4 = 64-bit key
C3 03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 = 128-bit key
In the boxes below, make up your key by writing in two characters
between A–F and 0–9. You will use this key to program the encryption
settings on your Router and your wireless computers.
Note to Mac users: Original Apple AirPort products support 64-bit
encryption only. Apple AirPort 2 products can support 64-bit or 128-bit
encryption. Please check your product to see which version you are
using. If you cannot configure your network with 128-bit encryption, try
64-bit encryption.
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Guest Access: This option allows guest users access to the Internet
while keeping them away from your private network. By default, this
option is disabled. Guest users should connect to the Belkin N+
Guest network.
Security options for Guest Access:
Hotel Style: Users will be redirected to a hotel-style landing page when
they first try to access the Internet. They must correctly enter in the
passphrase to log in.
WPA/WPA2-PSK: This option is similar to the security mode for the
main router network. Users must correctly enter the PSK in order to join
the guest network.
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Using the Access Point Mode
Note: This advanced feature should be employed by advanced
users only. The Router can be configured to work as a wireless
network access point. Using this mode will defeat the NAT IP
sharing feature and DHCP server. In AP mode, the Router will need
to be configured with an IP address that is in the same subnet
as the rest of the network that you will bridge to. The default IP
address is 192.168.2.254 and subnet mask is 255.255.255.0. These
can be customized for your need.
1. Enable the AP mode my selecting “Enable” in the “Use as
Access Point only” page. When you select this option, you will
be able to change the IP settings.
Configuring the Firewall
Your Router is equipped with a firewall that will protect your network
from a wide array of common hacker attacks including:
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Ř /DQG$WWDFN3LQJRI'HDWK3R'Ř8'3IORRGLQJ
Ř 'HQLDORI6HUYLFH'R6 Ř7HDU'URS$WWDFN
Ř ,3ZLWK]HUROHQJWKŘ,&03GHIHFW
Ř 6PXUI$WWDFNŘ5,3GHIHFW
Ř 7&31XOO6FDQ Ř)UDJPHQWIORRGLQJ
The firewall also masks common ports that are frequently used to
attack networks. These ports appear to be “stealth” meaning that for
all intents and purposes, they do not exist to a would-be hacker. You
can turn the firewall function off if needed; however, it is recommended
that you leave the firewall enabled. Disabling the firewall protection will
not leave your network completely vulnerable to hacker attacks, but it is
recommended that you leave the firewall enabled.
2. Set your IP settings to match your network. Click “Apply Changes”.
3. Connect a cable from the WAN port on the Router to your
existing network.
The Router is now acting as an access point. To access the Router
advanced user interface again, type the IP address you specified into
your browser’s navigation bar. You can set the encryption settings, MAC
address filtering, SSID, and channel normally.
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Configuring Internal Forwarding Settings
The Virtual Servers function will allow you to route external (Internet)
calls for services such as a web server (port 80), FTP server (Port 21), or
other applications through your Router to your internal network. Since
your internal computers are protected by a firewall, computers outside
your network (over the Internet) cannot get to them because they cannot
be “seen”. A list of common applications has been provided in case you
need to configure the Virtual Server function for a specific application.
If your application is not listed, you will need to contact the application
vendor to find out which port settings you need.
Choosing an Application
Select your application from the drop-down list. Click “Add”. The settings
will be transferred to the next available space in the screen. Click
“Apply Changes” to save the setting for that application. To remove an
application, select the number of the row that you want to remove then
click “Clear”.
Manually Entering Settings into the Virtual Server
To manually enter settings, enter the IP address in the space provided for
the internal (server) machine, the port(s) required to pass (use a comma
between multiple ports), select the port type (TCP or UDP), and click
“Apply Changes”. You can only pass one port per internal IP address.
Opening ports in your firewall can pose a security risk. You can enable
and disable settings very quickly. It is recommended that you disable the
settings when you are not using a specific application.
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Access Control
The Router can be configured to restrict access to the Internet, e-mail,
or other network services at specific days and times. Restriction can be
set for a single computer, a range of computers, or multiple computers.
Select the “Enable” radio button to use this feature.
There are four main configurations for Access Control lists. The first one
is “Schedule” for that rule. The second is “Service” for the services to
be blocked for that rule. The third is “URL Blocking” for the URL access
restrictions, and the fourth is “URL Keyword Blocking” for certain
keywords to be blocked in the URL address.
“Everyday” is the default for the days of the week that this rule will be
implemented on the “Schedule” page.
To restrict Internet access to a single computer, for example, click the
“Add” button and select the appropriate entry. This entry will deny
access as a default according the specified criteria. Users can also add
a particular MAC address of a device manually and press the “Add”
button. They can also create a blanket rule for all the devices that are
connecting via the Guest Access feature.
The Access Control rule can be removed by clicking the “Delete” button.
Click on the entry number for the configuration options.
The second configuration for the Access Control list is the “service”
that is to be blocked or allowed. Users can choose to “Block All
Services”, “Allow All Services”, or configure from a list of predefined
popular services.
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The third configuration for the Access Control list is the “URL List” for
the URL addresses that are to be blocked or allowed. Users can choose
to “Block All URLs”, “Allow All URLs”, or configure their own list of URLs.
The fourth configuration for the Access Control list is the “URL Keyword
List” for the URL address keywords that are to be blocked or allowed.
The default value is blank for this list and the user can configure a list of
URL address keywords.
Enabling the Demilitarized Zone (DMZ)
The DMZ feature allows you to specify one computer on your network
to be placed outside of the firewall. This may be necessary if the firewall
is causing problems with an application such as a game or video
conferencing application. Use this feature on a temporary basis. The
computer in the DMZ is NOT protected from hacker attacks.
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To put a computer in the DMZ, enter the last digits of its IP address in
the IP field and select “Enable”. Click “Apply Changes” for the change
to take effect. If you are using multiple static WAN IP addresses, it is
possible to select which WAN IP address the DMZ host will be directed
to. Type in the WAN IP address you wish the DMZ host to direct to, enter
the last two digits of the IP address of the DMZ host computer, select
“Enable” and click “Apply Changes”.
Using Dynamic DNS
The Dynamic DNS service allows you to alias a dynamic IP address
to a static host name in any of the many domains DynDNS.org offers,
allowing your network computers to be more easily accessed from
various locations on the Internet. DynDNS.org provides this service, for
up to five host names, free to the Internet community.
The Dynamic DNSSM service is ideal for a home website, file server, or
to make it easy to access your home PC and stored files while you’re at
work. Using the service can ensure that your host name always points to
your IP address, no matter how often your ISP changes it. When your IP
address changes, your friends and associates can always locate you by
visiting yourname.dyndns.org instead!
To register free for your Dynamic DNS host name, please visit
http://www.dyndns.org.
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Setting up the Router’s Dynamic DNS Update Client
You must register with DynDNS.org’s free update service before using this
feature. Once you have your registration, follow the directions below.
1. Select DynDNS.org from the “DDNS Service” drop-down box (1).
2. Enter your DynDNS.org user name in the “User Name” field (2).
3. Enter your DynDNS.org password in the “Password” field (3).
4. Enter the DynDNS.org domain name you set up with DynDNS.org in the
“Domain Name” field (4).
5. Click “Apply Changes” to update your IP address.
Whenever your IP address assigned by your ISP changes, the Router will
automatically update DynDNS.org’s servers with your new IP address.
You can also do this manually by clicking the “Apply Changes” button (5).
Blocking an ICMP Ping
Computer hackers use what is known as “pinging” to find potential
victims on the Internet. By pinging a specific IP address and receiving a
response from the IP address, a hacker can determine that something
of interest might be there. The Router can be set up so it will not
respond to an ICMP ping from the outside. This heightens your Router’s
security level.
(1)
(2) (3)
(4)
(5)
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To turn off the ping response, select “Block ICMP Ping” (1) and click
“Apply Changes”. The Router will not respond to an ICMP ping.
Security Log
This page keeps a log of router activity, such as computers logging in to
and out of the Router, as well as attempts from the Internet to connect
to the Router. This log file can be saved and cleared.
(1)
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Restarting the Router
Sometimes it may be necessary to restart or reboot the Router if it
begins working improperly. Restarting or rebooting the Router will NOT
delete any of your configuration settings.
Utilities
The “Utilities” screen lets you manage different parameters of the Router
and perform certain administrative functions.
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Restarting the Router to Restore Normal Operation
1. Click the “Restart Router” button.
2. The following message will appear. Click “OK”.
1. Click the “Restore Defaults” button.
2. The following message will appear. Click “OK”.
3. The following message will appear. Restarting the Router can take up
to 60 seconds. It is important not to turn off the power to the Router
during the restart.
4. A 60-second countdown will appear on the screen. When the
countdown reaches zero, the Router will be restarted. The Router
home page should appear automatically. If not, type in the Router’s
address (default = 192.168.2.1) into the navigation bar of your browser.
Restoring Factory Default Settings
Using this option will restore all of the settings in the Router to the
factory (default) settings. It is recommended that you back up your
settings before you restore all of the defaults.
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3. The following message will appear. Restoring the defaults includes
restarting the Router. It can take up to 60 seconds. It is important not
to turn the power to the Router off during the restart.
4. A 60-second countdown will appear on the screen. When the
countdown reaches zero, the Router’s defaults will be restored. The
Router home page should appear automatically. If it does not, type in
the Router’s address (default = 192.168.2.1) into the navigation bar of
your browser.
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Saving a Current Configuration
You can save your current configuration by using this feature. Saving
your configuration will allow you to restore it later if your settings are
lost or changed. It is recommended that you back up your current
configuration before performing a firmware update.
1. Click “Save”. A window called “File Download” will open. Click “Save”.
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2. A window will open that allows you to select the location where you
want to save the configuration file. Select a location. You can name
the file anything you want, or use the default name “Config”. Be sure
to name the file so you can locate it yourself later. When you have
selected the location and name of the file, click “Save”.
3. When the save is complete, you will see the window below. Click “Close”.
The configuration is now saved.
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Restoring a Previous Configuration
This option will allow you to restore a previously saved configuration.
1. Click “Browse”. A window will open that allows you to select the
location of the configuration file. All configuration files end with a
“.bin”. Locate the configuration file you want to restore and double-
click on it.
2. You will be asked if you want to continue. Click “OK”.
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Updating the Firmware
From time to time, Belkin may release new versions of the Router’s
firmware. Firmware updates contain feature improvements and fixes to
problems that may have existed. When Belkin releases new firmware,
you can download the firmware from the Belkin update website and
update your Router’s firmware to the latest version.
3. A reminder window will appear. It will take up to 60 seconds for the
configuration restoration to complete. Click “OK”.
4. A 60-second countdown will appear on the screen. When the
countdown reaches zero, the Router’s configuration will be restored.
The Router’s home page should appear automatically. If not, type in
the Router’s address (default = 192.168.2.1) into the navigation bar of
your browser.
(1)
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Checking for a New Version of Firmware
The “Check Firmware” (1) button allows you to instantly check for a new
version of firmware. When you click the button, a new browser window
will appear informing you that either no new firmware is available or that
there is a new version available. If a new version is available, you will
have the option to download it.
Downloading a New Version of Firmware
If you click the “Check Firmware” button and a new version of firmware
is available, you will see a screen similar to the one below:
1. To download the new version of firmware, click “Download”.
A window will open that allows you to select the location where you
want to save the firmware file. Select a location. You can name the file
anything you want, or use the default name. Be sure to locate the file in
a place where you can locate it yourself later. When you have selected
the location, click “Save”.
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2. When the save is complete, you will see the following window.
Click “Close”.
3. The download of the firmware is complete. To update the firmware,
follow the next steps in “Updating the Router’s Firmware”.
Updating the Router’s Firmware
1. In the “Firmware Update” page, click “Browse”. A window will open
that allows you to select the location of the firmware update file.
2. Browse to the firmware file you downloaded. Select the file by double-
clicking on the file name.
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The “Update Firmware” box will now display the location and name of
the firmware file you just selected. Click “Update”.
4. You will see one more message. This message tells you that the
Router may not respond for as long as one minute as the firmware is
loaded into the Router and the Router is rebooted. Click “OK”.
3. You will be asked if you are sure you want to continue. Click “OK”.
5. A 60-second countdown will appear on the screen. When the
countdown reaches zero, the Router firmware update will be
complete. The Router home page should appear automatically. If not,
type in the Router’s address (default = 192.168.2.1) into the navigation
bar of your browser.
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Changing System Settings
The “System Settings” page is where you can enter a new administrator
password, set the time zone, enable remote management, and turn on
and off the NAT function of the Router.
Setting or Changing the Administrator Password
The Router ships with NO password entered. If you wish to add a
password for greater security, you can set a password here. Write down
your password and keep it in a safe place, as you will need it if you
need to log into the Router in the future. It is also recommended that
you set a password if you plan to use the remote management feature
of your Router.
Changing the Login Time-Out Setting
The login time-out option allows you to set the period of time that you
can be logged into the Router’s advanced setup interface. The timer
starts when there has been no activity. For example, imagine you have
made some changes in the advanced setup interface, then left your
computer alone without clicking “Logout”. Assuming the time-out is set
to 10 minutes, 10 minutes after you leave, the login session will expire.
You will have to log into the Router again to make any more changes.
The login time-out option is for security purposes and the default is set
to 10 minutes. Note: Only one computer can be logged into the Router’s
advanced setup interface at one time.
Setting the Time and Time Zone
The Router keeps time by connecting to a Simple Network Time Protocol
(SNTP) server. This allows the Router to synchronize the system clock
to the global Internet. The synchronized clock in the Router is used to
record the security log and control client filtering. Select the time zone
that you reside in. You have the option to select a primary and a backup
NTP server to keep your Router’s clock synchronized. Select your
desired NPT server from the drop-down box, or simply keep it as is.
If you reside in an area that observes daylight saving, then place a check
mark in the box next to “Enable Daylight Saving”. The system clock
may not update immediately. Allow at least 15 minutes for the Router to
contact the time servers on the Internet and get a response. You cannot
set the clock yourself.
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Enabling Remote Management
Before you enable this advanced feature of your Belkin Router, MAKE
SURE YOU HAVE SET THE ADMINISTRATOR PASSWORD. Remote
management allows you to make changes to your Router’s settings
from anywhere on the Internet. There are two methods of remotely
managing the Router. The first is to allow access to the Router from
anywhere on the Internet by selecting “Any IP address can remotely
manage the Router”. By typing in your WAN IP address from any
computer on the Internet, you will be presented with a login screen
where you need to type in the password of your Router.
The second method is to allow a specific IP address only to remotely
manage the Router. This is more secure, but less convenient. To use
this method, enter the IP address you know you will be accessing the
Router from in the space provided and select “Only this IP address
can remotely manage the Router”. Before you enable this function,
it is STRONGLY RECOMMENDED that you set your administrator
password. Leaving the password empty will potentially open your
Router to intrusion.
Advanced Feature: The “Remote Access Port” option allows you to
configure the desired “Remote Access Port for Remote Management”
feature. The default access port is set to port 80.
Enabling/Disabling UPnP
UPnP (Universal Plug-and-Play) is yet another advanced feature offered
by your Belkin Router. It is a technology that offers seamless operation
of voice messaging, video messaging, games, and other applications
that are UPnP-compliant. Some applications require the Router’s firewall
to be configured in a specific way to operate properly. This usually
requires opening TCP and UDP ports, and in some instances, setting
trigger ports. An application that is UPnP-compliant has the ability to
communicate with the Router, basically “telling” the Router which way
it needs the firewall configured. The Router ships with the UPnP feature
disabled. If you are using any applications that are UPnP-compliant, and
wish to take advantage of the UPnP features, you can enable the UPnP
feature. Simply select “Enable” in the “UPnP Enabling” section of the
“Utilities” page. Click “Apply Changes” to save the change.
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Enabling/Disabling Auto Firmware Update
This innovation provides the Router with the built-in capability to
automatically check for a new version of firmware and alert you that
the new firmware is available. When you log into the Router’s advanced
interface, the Router will perform a check to see if new firmware is
available. If so, you will be notified. You can choose to download the
new version or ignore it.
ECO Mode
Your Router has the ability to automatically turn off the wireless radio to
save power. You may also dim the LED icons if they are too bright.
Click the “Dim icon” check box and then “Apply Changes” to lower the
LED’s brightness.
Click the “Disable radio” check box and set the time range during which
to automatically disable the wireless radio. This range will apply every
day except for those days where the corresponding check box is clicked.
Note that you must go back to the firmware to manually turn on the radio
if desired during these time periods.
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7
Set up the computer that is connected to the cable or DSL modem
FIRST using these steps. You can also use these steps to add
computers to your Router after the Router has been set up to connect
to the Internet.
Manually Configuring Network Settings in Mac OS up to 9.x
1. Pull down the Apple menu. Select “Control Panels” and select
“TCP/IP”.
2. You will see the TCP/IP control panel. Select “Ethernet Built-In” or
“Ethernet” in the “Connect via:” drop-down menu (1).
3. Next to “Configure” (2), if “Manually” is selected, your Router will
need to be set up for a static IP connection type. Write the address
information in the table below. You will need to enter this information
into the Router.
(1)
(2)
4. If not already set, at “Configure:”, choose “Using DHCP Server”.
This will tell the computer to obtain an IP address from the Router.
5. Close the window. If you made any changes, the following window will
appear. Click “Save”.
Restart the computer. When the computer restarts, your network
settings are now configured for use with the Router.
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Manually Configuring Network Settings in Mac OS X
1. Click on the “System Preferences” icon. 3. Select “Built-in Ethernet” (2) next to “Show” in the Network menu.
Select “Network” (1) from the “System Preferences” menu.
(1)
4. Select the “TCP/IP” tab (3). Next to “Configure” (4), you should see
“Manually” or “Using DHCP”. If you do not, check the PPPoE tab (5)
to make sure that “Connect using PPPoE” is NOT selected. If it is, you
will need to configure your Router for a PPPoE connection type using
your user name and password.
(2)
(3)
(4)
(5)
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5. If “Manually” is selected, your Router will need to be set up for a
static IP connection type. Write the address information in the table
below. You will need to enter this information into the Router.
6. If not already selected, select “Using DHCP” next to “Configure” (4),
then click “Apply Now”.
Your network settings are now configured for use with the Router.
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Manually Configuring Network Settings in Windows 2000, NT, or XP
1. Click “Start”, “Settings”, then “Control Panel”.
2. Double-click on the “Network and dial-up connections” icon
(Windows 2000) or the “Network” icon (Windows XP).
3. Right-click on the “Local Area Connection” associated with your
network adapter and select “Properties” from the drop-down menu.
4. In the “Local Area Connection Properties” window, click “Internet
Protocol (TCP/IP)” and click the “Properties” button. The following
screen will appear:
5. If “Use the following IP address” (2) is selected, your Router will
need to be set up for a static IP connection type. Write the address
information the table below. You will need to enter this information
into the Router.
(1)
(2)
(3)
6. If not already selected, select “Obtain an IP address automatically” (1)
and “Obtain DNS server address automatically” (3). Click “OK”.
Your network settings are now configured for use with the Router.
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Manually Configuring Network Settings in Windows 98 or Me
1. Right-click on “My Network Neighborhood” and select “Properties”
from the drop-down menu.
2. Select “TCP/IP -> settings” for your installed network adapter. You will
see the following window.
3. If “Specify and IP address” is selected, your Router will need to be set
up for a static IP connection type. Write the address information in the
table below. You will need to enter this information into the Router.
4. Write the IP address and subnet mask from the “IP Address” tab (3).
(1)
(2)
(3)
5. Click the “Gateway” tab (2). Write the gateway address down in
the chart.
6. Click the “DNS Configuration” tab (1). Write the DNS address(es) in
the chart.
7. If not already selected, select “Obtain IP address automatically”
on the IP address tab. Click “OK”.
Restart the computer. When the computer restarts, your network
settings are now configured for use with the Router.
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8
In most cases, you will not need to make any changes to your web
browser’s settings. If you are having trouble accessing the Internet or
the Web-Based Advanced User Interface, then change your browser’s
settings to the recommended settings in this section.
Microsoft® Internet Explorer 4.0 or Higher
1. Start your web browser. Select “Tools” then “Internet Options”.
2. In the “Internet Options” screen, there are three selections: “Never
dial a connection”, “Dial whenever a network connection is not
present”, and “Always dial my default connection”. If you can make
a selection, select “Never dial a connection”. If you cannot make a
selection, go to the next step.
3. Under the “Internet Options” screen, click on “Connections” and
select “LAN Settings…”.
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4. Make sure there are no check marks next to any of the displayed
options: “Automatically detect settings”, “Use automatic configuration
script”, and “Use a proxy server”. Click “OK”. Then click “OK” again in
the “Internet Options” page.
Netscape® Navigator® 4.0 or Higher
1. Start Netscape. Click on “Edit” then “Preferences”.
2. In the “Preferences” window, click on “Advanced” then select
“Proxies”. In the “Proxies” window, select “Direct connection to
the Internet”.
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9
Setup Assistant CD does not automatically start.
If the CD-ROM does not start the Setup Assistant automatically, it could
be that the computer is running other applications that are interfering
with the CD drive.
1. If the Setup Assistant Welcome screen does not appear within 15–20
seconds, open up your CD-ROM drive by double-clicking on the “My
Computer” icon that is located on your desktop.
2. Next, double-click on the CD-ROM drive that the Setup Assistant CD
has been placed in to start the installation.
3. The Setup Assistant should start within a few seconds. If, instead, a
window appears showing the files on the CD, double-click on the icon
labeled “SetupAssistant”.
4. If the Setup Assistant still does not start, reference the section titled
“Manually Configuring Network Settings” (page 68) of this User
Manual for an alternative setup method).
Setup Assistant cannot find my Router.
If the Setup Assistant is not able to find the Router during the installation
process, please check the following items:
1. If the Setup Assistant is not able to find the Router during the
installation process, there may be third-party firewall software
installed on the computer attempting to access the Internet.
Examples of third-party firewall software are ZoneAlarm, BlackICE PC
Protection, McAfee Personal Firewall, and Norton Personal Firewall. If
you do have firewall software installed on your computer, please make
sure that you properly configure it. You can determine if the firewall
software is preventing Internet access by temporarily turning it off. If,
while the firewall is disabled, Internet access works properly, you will
need to change the firewall settings to function properly when it is
turned on. Please refer to the instructions provided by the publisher
of your firewall software for instructions on configuring the firewall to
allow Internet access.
2. Unplug power to the Router for 10 seconds, and then plug the power
back into the Router. Ensure that the Router’s “router” LED is on; it
should be solid BLUE. If not, check to make sure that the AC adapter
is connected to the Router and plugged into a wall outlet.
3. Ensure that you have a cable connected between (1) the network
(Ethernet) port on the back of the computer and (2) one of the “to
Wired Computers” ports on the back of the Router.
Note: The computer should NOT be connected to the port labeled
“to Modem” on the back of the Router.
4. Try shutting down and restarting your computer, then rerunning
the Setup Assistant.
If the Setup Assistant is still unable to find the Router, reference
the section titled “Manually Configuring Network Settings” for
installation steps.
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Setup Assistant cannot connect my Router to the Internet.
If the Setup Assistant is not able to connect the Router to the Internet,
please check the following items:
1. Use the troubleshooting suggestions within the Setup Assistant.
2. If your ISP requires a user name and password, make sure that you
have typed in your user name and password correctly. Some user
names require that the ISP’s domain may be at the end of the name.
Example: “myname@myisp.com”. The “@myisp.com” part of the user
name may need to be typed as well as your user name.
If you continue to have no Internet connection, reference the section
titled “Manually Configuring Network Settings” (page 68 of this User
Manual for an alternative setup method).
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browser doesn’t work.
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my Router is off, and the “internet” LED is blinking.
If you cannot connect to the Internet, and the “modem” LED is off, and
the “internet” LED is blinking, the problem may be that your modem
and Router are not connected properly.
1. Make sure the network cable between the modem and the Router
is connected. The cable should be connected at one end to the
Router’s “to Modem” port, and at the other end to the network port
on your modem.
2. Unplug the cable or DSL modem from its power source for three
minutes. After three minutes, plug the modem back into its power
source. This may force the modem to properly recognize the Router.
3. Unplug the power to your Router, wait 10 seconds, and then
reconnect the power. This will cause the Router to reattempt
communication with the modem. If the “modem” LED on the
Router is not lit after completing these steps, please contact Belkin
Technical Support.
4. Try shutting down and restarting your computer.
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doesn’t work.
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Router is on, and the “internet” LED is blinking.
1. If you cannot connect to the Internet, the “modem” LED is on, and the
“internet” LED is blinking, the problem may be that your connection
type may not match the ISP’s connection.
2. If you have a “static IP address” connection, your ISP must assign you
the IP address, subnet mask, and gateway address. Please refer to the
section entitled “Alternate Setup Method” for details on changing this
setting.
3. If you have a “PPPoE” connection, your ISP will assign you a user
name and password and sometimes a service name. Make sure the
Router’s connection type is configured to PPPoE and the settings are
entered properly. Please refer to the section entitled “Alternate Setup
Method” for details on changing this setting.
4. You may need to configure your Router to meet the specific
requirements of your ISP. To search our knowledge base for ISP-
specific issues, go to: http://web.belkin.com/support and type in “ISP”.
If you are still unable to access the Internet after verifying these settings,
please contact Belkin Technical Support.
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Router is blinking, and the “internet” LED is solid.
1. If the “modem” LED is blinking, and the “internet” LED is solid, but
you are unable to access the Internet, there may be third-party firewall
software installed on the computer attempting to access the Internet.
Examples of third-party firewall software are ZoneAlarm, BlackICE PC
Protection, McAfee Personal Firewall, and Norton Personal Firewall.
2. If you do have firewall software installed on your computer, please
make sure that you properly configure it. You can determine if the
firewall software is preventing Internet access by temporarily turning it
off. If, while the firewall is disabled, Internet access works properly, you
will need to change the firewall settings to function properly when it is
turned on.
3. Please refer to the instructions provided by the publisher of your
firewall software for instructions on configuring the firewall to allow
Internet access.
If you are still unable to access the Internet after disabling any firewall
software, please contact Belkin Technical Support.
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I can’t connect to the Internet wirelessly.
If you are unable to connect to the Internet from a wireless computer,
please check the following items:
1. Look at the lights on your Router. If you’re using a Belkin Router, the
lights should be as follows:
Ř The “router” LED should be on.
Ř The “modem” light should be on, and not blinking.
Ř The “internet” LED should be on, and not blinking.
Ř The “Wireless” light should be on, not blinking.
2. Open your wireless utility software by clicking on the icon in the
system tray at the bottom, right-hand corner of the screen.
3. The exact window that opens will vary depending on the model of
wireless card you have; however, any of the utilities should have a list
of “Available Networks”—those wireless networks it can connect to.
Does the name of your wireless network appear in the results?
I can’t connect to the Internet wirelessly, but my network name
is listed.
Yes, my network name is listed—go to the troubleshooting solution
titled “I can’t connect to the Internet wirelessly, but my network name
is listed”.
No, my network name is not listed—go to the troubleshooting solution
titled “I can’t connect to the Internet wirelessly, and my network name
is not listed”.
If the name of your network is listed in the “Available Networks” list,
please follow the steps below to connect wirelessly:
1. Click on the correct network name in the “Available Networks” list.
2. If the network has security (encryption) enabled, you will need to enter
the network key. For more information regarding security, see the
section entitled “Changing the Wireless Security Settings”.
3. Within a few seconds, the tray icon in the lower, left-hand corner of
your screen should turn green, indication of a successful connection
to the network.
I can’t connect to the Internet wirelessly, and my network name is
not listed.
If the correct network name is not listed under “Available Networks” in
the wireless utility, please attempt the following troubleshooting steps:
1. Temporarily move computer, if possible, five to 10 feet from the
Router. Close the wireless utility, and reopen it. If the correct network
name now appears under “Available Networks”, you may have a
range or interference problem. Please see the suggestions discussed
in the section titled “Placement of your N1 Wireless Router” of this
User Manual.
2. Using a computer that is connected to the Router via a network cable
(as opposed to wirelessly), ensure that “Broadcast SSID” is enabled.
This setting is found on the Router’s wireless “Channel and SSID”
configuration page.
If you are still unable to access the Internet after completing these
steps, please contact Belkin Technical Support.
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Network (VPN) connection.
Wireless technology is radio-based, which means connectivity and
the throughput performance between devices decreases when the
distance between devices increases. Other factors that will cause signal
degradation (metal is generally the worst culprit) are obstructions such
as walls and metal appliances. Note also that connection speed may
decrease as you move farther away from the Router.
Limiting the wireless transmit rate—Limiting the wireless transmit rate
can help improve the maximum wireless range and connection stability.
Most wireless cards have the ability to limit the transmission rate. To
change this property, go to the Windows Control Panel, open “Network
Connections” and double-click on your wireless card’s connection. In
the properties dialog, select the “Configure” button on the “General” tab
(Windows 98 users will have to select the wireless card in the list box
and then click “Properties”), then choose the “Advanced” tab and select
the rate property.
Wireless client cards are usually set to automatically adjust the wireless
transmit rate for you, but doing so can cause periodic disconnects when
the wireless signal is too weak; as a rule, slower transmission rates are
more stable. Experiment with different connection rates until you find the
best one for your environment. Note that all available transmission rates
should be acceptable for browsing the Internet. For more assistance,
see your wireless card’s user manual.
In order to determine if wireless issues are related to range, we
suggest temporarily moving the computer, if possible, five to 10 feet
from the Router.
Changing the wireless channel—Depending on local wireless traffic
and interference, switching the wireless channel of your network can
improve performance and reliability. The default channel the Router
is shipped with is channel 11; you may choose from several other
channels depending on your region. See the section on page 41
entitled “Changing the Wireless Channel” for instructions on how to
choose other channels.
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I am having difficulty setting up Wired Equivalent Privacy (WEP)
security on my Belkin Router.
1. Log into your Router.
Open your web browser and type in the IP address of the Router. (The
Router’s default is 192.168.2.1.) Log into your Router by clicking on the
“Login” button in the top right-hand corner of the screen. You will be
asked to enter your password. If you never set a password, leave the
“Password” field blank and click “Submit”.
Click the “Wireless” tab on the left of your screen. Select the
“Encryption” or “Security” tab to get to the security settings page.
2. Select “128-bit WEP” from the drop-down menu.
3. After selecting your WEP encryption mode, you can type in your
hex WEP key manually, or you can type in a passphrase in the
“Passphrase” field and click “Generate” to create a WEP key from
the passphrase. Click “Apply Changes” to finish. You must now set
all of your clients to match these settings. A hex (hexadecimal) key is
a mixture of numbers and letters from A-F and 0-9. For 128-bit WEP,
you need to enter 26 hex keys.
For example:
C3 03 0F AF 4B B2 C3 D4 4B C3 D4 E7 E4 = 128-bit key
4. Click “Apply Changes” to finish. Encryption in the Router is now set.
Each of your computers on your wireless network will now need to be
configured with the same security settings.
WARNING: If you are configuring the Router from a computer with a
wireless client, you will need to ensure that security is turned on for this
wireless client. If this is not done, you will lose your wireless connection.
Note to Mac Users: Original Apple AirPort products support 64-bit
encryption only. Apple AirPort 2 products can support 64-bit or 128-
bit encryption. Please check your Apple AirPort product to see which
version you are using. If you cannot configure your network with 128-bit
encryption, try 64-bit encryption.
I am having difficulty setting up Wired Equivalent Privacy (WEP)
security on a Belkin client card.
The client card must use the same key as the Router. For instance, if
your Router uses the key 00112233445566778899AABBCC, then the
client card must be set to the exact same key.
1. Double-click the Signal Indicator icon to bring up the “Wireless
Network” screen.
2. The “Advanced” button will allow you to view and configure more
options of your card.
3. Once the “Advanced” button is clicked, the Belkin Wireless LAN Utility
will appear. This Utility will allow you to manage all the advanced
features of the Belkin Wireless Card.
4. Under the “Wireless Network Properties” tab, select a network name
from the “Available Networks” list and click the “Properties” button.
5. Under “Data Encryption”, select “WEP”.
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6. Ensure that the check box “The key is provided for me automatically”
at the bottom is unchecked. If you are using this computer to connect
to a corporate network, please consult your network administrator if
this box needs to be checked.
7. Type your WEP key in the “Network key” box.
Important: A WEP key is a mixture of numbers and letters from A-F and
0-9. For 128-bit WEP, you need to enter 26 keys. This network key needs
to match the key you assign to your Router.
For example:
C3 03 0F AF 4B B2 C3 D4 4B C3 D4 E7 E4 = 128-bit key
8. Click “OK”, and then “Apply” to save the settings.
If you are not using a Belkin wireless client card, please consult the
manufacturer’s user manual for that wireless client card.
Do Belkin products support WPA?
Note: To use WPA security, all your clients must be upgraded to drivers
and software that support it. At the time of this FAQ publication, a
security patch download is available, for free, from Microsoft. This patch
works only with the Windows XP operating system.
Download the patch here: http://www.microsoft.com/downloads
You also need to download the latest driver for your Belkin 802.11g
Wireless Desktop or Notebook Network Card from the Belkin support
site. Other operating systems are not supported at this time. Microsoft’s
patch only supports devices with WPA-enabled drivers such as Belkin
802.11g products.
Download the latest driver at http://web.belkin.com/support
I am having difficulty setting up Wireless Protected Access
(WPA) security on my Belkin Router for a home network.
1. From the “Security Mode” drop-down menu, select “WPA-PSK
(no server)”.
2. For “Encryption Technique”, select “TKIP” or “AES”. This setting
will have to be identical on the clients that you set up.
3. Enter your pre-shared key. This can be from eight to 63
characters and can be letters, numbers, symbols, or spaces.
This same key must be used on all of the clients that you set up.
For example, your PSK might be something like: “Smith family
network key”.
4. Click “Apply Changes” to finish. You must now set all clients to
match these settings.
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I am having difficulty setting up Wireless Protected Access (WPA)
security on a Belkin wireless client card for a home network.
Clients must use the same key that the Router uses. For instance, if the
key is “Smith Family Network Key” in the Router, the clients must also
use that same key.
1. Double-click the Signal Indicator icon to bring up the “Wireless
Network” screen. The “Advanced” button will allow you to view and
configure more options of your card.
2. Once the “Advanced” button is clicked, the Belkin Wireless Utility will
appear. This Utility will allow you to manage all the advanced features
of the Belkin Wireless Card.
3. Under the “Wireless Network Properties” tab, select a network name
from the “Available Networks” list and click the “Properties” button.
4. Under “Network Authentication”, select “WPA-PSK (no server).
5. Type your WPA key in the “Network key” box.
Important: WPA-PSK is a mixture of numbers and letters from A-Z and
0-9. For WPA-PSK you can enter eight to 63 characters. This network
key needs to match the key you assign to your Router.
6. Click “OK, then “Apply” to save the settings.
I am NOT using a Belkin client card for a home network and I am
having difficulty setting up Wireless Protected Access (WPA)
security.
If you are not using a Belkin Wireless Desktop or Wireless Notebook
Network Card that is not equipped with WPA-enabled software, a
file from Microsoft called “Windows XP Support Patch for Wireless
Protected Access” is available for free download. Download the patch
from Microsoft by searching the knowledge base for Windows XP WPA.
Note: The file that Microsoft has made available works only with
Windows XP. Other operating systems are not supported at this time.
You also need to ensure that the wireless card’s manufacturer supports
WPA and that you have downloaded and installed the latest driver from
their support site.
Supported Operating Systems:
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Ř:LQGRZV;3+RPH(GLWLRQ
2. Right-clicking on the “Wireless Networks” tab will display the
following screen. Ensure the “Use Windows to configure my wireless
network settings” check box is checked. [need image]
3. Under the “Wireless Networks” tab, click the “Configure” button and
you will see the following screen. [need image]
4. For a home or small business user, select “WPA-PSK” under
“Network Administration”.
Note: Select WPA (with radius server) if you are using this computer to
connect to a corporate network that supports an authentication server
such as a radius server. Please consult your network administrator for
further information.
1. Under Windows XP, click “Start > Control Panel >
Network Connections”.
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5. Select “TKIP” or “AES” under “Date Encryption”. This setting will
have to be identical to the Router that you set up.
6. Type in your encryption key in the “Network key” box.
Important: Enter your pre-shared key. This can be from eight to 63
characters and can be letters, numbers, or symbols. This same key
must be used on all of the clients that you set up.
7. Click “OK” to apply settings.
What’s the difference between 802.11b, 802.11g, 802.11a, and
draft 802.11n?
Currently there are four levels of wireless networking standards,
which transmit data at very different maximum speeds. Each is
based on the designation for certifying network standards. The
most common wireless networking standard, 802.11b, transmits
information at 11Mbps; 802.11a and 802.11g work at 54Mbps; and
draft 802.11n works at 108Mbps. See the following chart for more
detailed information.
Wireless Comparison Chart
Wireless
Technology
G
(802.11g)
G Plus MIMO
(802.11g with
MIMO MRC)
N MIMO
(draft 802.11n
with MIMO)
N1 MIMO
(draft 802.11n
with MIMO)
Speed* Up to 54Mbps* Up to 54Mbps* Up to
300Mbps*
Up to
300Mbps*
Frequency Common
household
devices such
as cordless
phones and
microwave
ovens may
interfere with
the unlicensed
band 2.4GHz
Common
household
devices such
as cordless
phones and
microwave
ovens may
interfere with
the unlicensed
band 2.4GHz
Common
household
devices such
as cordless
phones and
microwave
ovens may
interfere with
the unlicensed
band 2.4GHz
Common
household
devices such
as cordless
phones and
microwave
ovens may
interfere with
the unlicensed
band 2.4GHz
Compatibility Compatible
with 802.11b/g
Compatible
with 802.11b/g
Compatible
with draft
802.11n** and
802.11b/g
Compatible
with draft
802.11n** and
802.11b/g
Coverage* Up to 400 ft.* Up to 1,000 ft.* Up to 1,200 ft.* Up to 1,400 ft.*
Advantage Common—
widespread
use for Internet
sharing
Better
coverage and
consistent
speed and
range
Enhanced
speed and
coverage
Leading
edge— best
coverage and
throughput
*Distance and connection speeds will vary depending on your
networking environment.
**This Router is compatible with products based on the same version of
the draft 802.11n specifications and may require a software upgrade for
best results.
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Technical Support
You can find technical support information on our website www.belkin.com through the tech support area.
If you want to contact technical support by phone, please call the number you need from the list below*:
*Local rates apply
COUNTRY Number Internet Address
AUSTRIA 0820 200766 http://www.belkin.com/uk/networking/
BELGIUM 07 07 00 073 http://www.belkin.com/nl/networking/
CZECH REPUBLIC 239 000 406 http://www.belkin.com/uk/networking/
DENMARK 701 22 403 http://www.belkin.com/uk/networking/
FINLAND 00800 - 22 35 54 60 http://www.belkin.com/uk/networking/
FRANCE 08 - 25 54 00 26 http://www.belkin.com/fr/networking/
GERMANY 0180 - 500 57 09 http://www.belkin.com/de/networking/
GREECE 00800 - 44 14 23 90 http://www.belkin.com/uk/networking/
HUNGARY 06 - 17 77 49 06 http://www.belkin.com/uk/networking/
ICELAND 800 8534 http://www.belkin.com/uk/networking/
IRELAND 0818 55 50 06 http://www.belkin.com/uk/networking/
ITALY 02 - 69 43 02 51 http://www.belkin.com/it/support/tech/issues_more.asp
LUXEMBOURG 34 20 80 85 60 http://www.belkin.com/uk/networking/
NETHERLANDS 0900 - 040 07 90
€0.10 per minute http://www.belkin.com/nl/networking/
NORWAY 81 50 0287 http://www.belkin.com/uk/networking/
POLAND 00800 - 441 17 37 http://www.belkin.com/uk/networking/
PORTUGAL 707 200 676 http://www.belkin.com/uk/networking/
RUSSIA 495 580 9541 http://www.belkin.com/networking/
SOUTH AFRICA 0800 - 99 15 21 http://www.belkin.com/uk/networking/
SPAIN 902 - 02 43 66 http://www.belkin.com/es/support/tech/networkingsupport.asp
SWEDEN 07 - 71 40 04 53 http://www.belkin.com/se/support/tech/networkingsupport.asp
SWITZERLAND 08 - 48 00 02 19 http://www.belkin.com/uk/networking/
UNITED KINGDOM 0845 - 607 77 87 http://www.belkin.com/uk/networking/
OTHER COUNTRIES +44 - 1933 35 20 00
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10
FCC Statement
DECLARATION OF CONFORMITY WITH FCC RULES FOR ELECTROMAGNETIC COMPATIBILITY
We, Belkin International, Inc., of 501 West Walnut Street, Compton, CA
90220, declare under our sole responsibility that the product,
F5D8635-4v1
to which this declaration relates, complies with Part 15 of the FCC
Rules. Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device must
accept any interference received,
including interference that may cause undesired operation.
Caution: Exposure to Radio Frequency Radiation.
The radiated output power of this device is far below the FCC radio
frequency exposure limits. Nevertheless, the device shall be used in
such a manner that the potential for human contact during normal
operation is minimized.
When connecting an external antenna to the device, the antenna shall
be placed in such a manner to minimize the potential for human contact
during normal operation. In order to avoid the possibility of exceeding
the FCC radio frequency exposure limits, human proximity to the
antenna shall not be less than 20cm (8 inches) during normal operation.
Federal Communications Commission Notice
This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency
energy. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try and correct the interference by
one or more of the following measures:
Ř Reorient or relocate the receiving antenna.
Ř Increase the distance between the equipment and the receiver.
Ř Connect the equipment to an outlet on a circuit different from that
to which the receiver is connected.
Ř Consult the dealer or an experienced radio/TV technician for help.
This equipment complies with Part 68 of the FCC rules and the
requirements adopted by the ACTA. On the bottom of this equipment
is a label that contains, among other information, a product identifier in
the format US: BKCDL01BF5D8635A. If requested, this number must be
provided to the telephone company.
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The REN is used to determine the number of devices that may be
connected to a telephone line. Excessive RENs on a telephone line
may result in the devices not ringing in response to an incoming call.
In most but not all areas, the sum of RENs should not exceed five
(5.0). To be certain of the number of devices that may be connected
to a line, as determined by the total RENs, contact the local telephone
company. For products approved after July 23, 2001, the REN for
this product is part of the product identifier that has the format US:
BKCDL01BF5D8635A. The digits represented by 01 are the REN
without a decimal point (e.g., 03 is a REN of 0.3). For earlier products,
the REN is separately shown on the label.
A plug and jack used to connect this equipment to the premise’s wiring
and telephone network must comply with the applicable FCC Part 68
rules and requirements adopted by the ACTA. A compliant telephone
cord and modular plug is provided with this product. It is designed to
be connected to a compatible modular jack that is also compliant. See
installation instructions for details.
If your equipment causes harm to the telephone network, the telephone
company may discontinue your service temporarily. If possible, they will
notify you in advance. But if advance notice is not practical, you will be
notified as soon as possible. You will be informed of your right to file a
complaint with the FCC. Your telephone company may make changes
in its facilities, equipment, operations, or procedures that could affect
the proper functioning of your equipment. If they do, you will be notified
in advance to give you an opportunity to maintain uninterrupted
telephone service.
If you experience trouble with this telephone equipment, please contact
the following address and phone number for information on obtaining
service or repairs.
The telephone company may ask that you disconnect this equipment
from the network until the problem has been corrected or until you are
sure that the equipment is not malfunctioning.
This equipment may not be used on coin service provided by the
telephone company. Connection to party lines is subject to state tariffs.
COMPANY: Belkin International, Inc.
ADDRESS: 501 West Walnut Street, Compton, CA 90220, USA
TEL NO: 1 800 2BELKIN x2263
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Modifications
The FCC requires the user to be notified that any changes or
modifications to this device that are not expressly approved by
Belkin International, Inc., may void the user’s authority to operate the
equipment.
Europe-European Union Notice
Radio products with the CE 0682 or CE alert marking comply with
the R&TTE Directive (1995/5/EC) issued by the Commission of the
European Community.
Products with the CE marking comply with the EMC Directive (89/336/
EEC) and the Low Voltage Directive (72/23/EEC) issued by the
Commission of the European Community. Compliance with these
directives implies conformity to the following European Norms (in
brackets are the equivalent international standards).
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Ř(1>,(&@Ŏ(OHFWURPDJQHWLF,PPXQLW\
Ř(1>,(&@Ŏ3RZHU/LQH+DUPRQLFV
Ř(1>,(&@Ŏ3RZHU/LQH)OLFNHU
Ř(1>,(&@Ŏ3URGXFW6DIHW\
Products that contain the radio transmitter are labeled with CE 0682 or
CE alert marking and may also carry the CE logo.
Compliance with this directive implies conformity to the following
European Norms (in brackets are the equivalent international standards).
Ř EN 60950 [IEC60950] – Product Safety
Ř EN 300 328 – Technical requirement for radio equipment
Ř ETS 300 826 – General EMC requirements for radio equipment.
To determine the type of transmitter, check the identification label on
your Belkin product.
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Belkin International, Inc., Limited Lifetime Product Warranty
What this warranty covers.
Belkin International, Inc. (“Belkin”) warrants to the original purchaser of
this Belkin product that the product shall be free of defects in design,
assembly, material, or workmanship.
What the period of coverage is.
Belkin warrants the Belkin product for the lifetime of the product.
What will we do to correct problems?
Product Warranty.
Belkin will repair or replace, at its option, any defective product free of
charge (except for shipping charges for the product). Belkin reserves
the right to discontinue any of its products without notice, and disclaims
any limited warranty to repair or replace any such discontinued
products. In the event that Belkin is unable to repair or replace the
product (for example, because it has been discontinued), Belkin will
offer either a refund or a credit toward the purchase of another product
from Belkin.com in an amount equal to the purchase price of the
product as evidenced on the original purchase receipt as discounted by
its natural use.
What is not covered by this warranty?
All above warranties are null and void if the Belkin product is not
provided to Belkin for inspection upon Belkin’s request at the sole
expense of the purchaser, or if Belkin determines that the Belkin
product has been improperly installed, altered in any way, or tampered
with. The Belkin Product Warranty does not protect against acts of God
such as flood, earthquake, lightning, war, vandalism, theft, normal-use
wear and tear, erosion, depletion, obsolescence, abuse, damage due
to low voltage disturbances (i.e. brownouts or sags), non-authorized
program, or system equipment modification or alteration.
How to get service.
To get service for your Belkin product you must take the following steps:
1. Contact Belkin International, Inc., at 501 W. Walnut St., Compton CA
90220, Attn: Customer Service, or call (800)-223-5546, within 15 days
of the Occurrence. Be prepared to provide the following information:
a. The part number of the Belkin product.
b. Where you purchased the product.
c. When you purchased the product.
d. Copy of original receipt.
2. Your Belkin Customer Service Representative will then instruct you on
how to forward your receipt and Belkin product and how to proceed
with your claim.
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Belkin reserves the right to review the damaged Belkin product. All
costs of shipping the Belkin product to Belkin for inspection shall be
borne solely by the purchaser. If Belkin determines, in its sole discretion,
that it is impractical to ship the damaged equipment to Belkin, Belkin
may designate, in its sole discretion, an equipment repair facility to
inspect and estimate the cost to repair such equipment. The cost, if any,
of shipping the equipment to and from such repair facility and of such
estimate shall be borne solely by the purchaser. Damaged equipment
must remain available for inspection until the claim is finalized.
Whenever claims are settled, Belkin reserves the right to be subrogated
under any existing insurance policies the purchaser may have.
How state law relates to the warranty.
THIS WARRANTY CONTAINS THE SOLE WARRANTY OF BELKIN.
THERE ARE NO OTHER WARRANTIES, EXPRESSED OR, EXCEPT AS
REQUIRED BY LAW, IMPLIED, INCLUDING THE IMPLIED WARRANTY
OR CONDITION OF QUALITY, MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, AND SUCH IMPLIED WARRANTIES, IF ANY,
ARE LIMITED IN DURATION TO THE TERM OF THIS WARRANTY.
Some states do not allow limitations on how long an implied warranty
lasts, so the above limitations may not apply to you.
IN NO EVENT SHALL BELKIN BE LIABLE FOR INCIDENTAL, SPECIAL,
DIRECT, INDIRECT, CONSEQUENTIAL OR MULTIPLE DAMAGES SUCH
AS, BUT NOT LIMITED TO, LOST BUSINESS OR PROFITS ARISING
OUT OF THE SALE OR USE OF ANY BELKIN PRODUCT, EVEN IF
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
This warranty gives you specific legal rights, and you may also have
other rights, which may vary from state to state. Some states do not
allow the exclusion or limitation of incidental, consequential, or other
damages, so the above limitations may not apply to you.
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Belkin Tech Support
US: 877-736-5771
800-223-5546 ext. 2263
310-898-1100 ext. 2263
UK: 0845 607 77 87
Australia: 1800 235 546
New Zealand: 0800 235 546
Singapore: 65 64857620
Europe: www.belkin.com/support
Belkin International, Inc.
501 West Walnut Street
Los Angeles, CA 90220, USA
310-898-1100
310 - 8 9 8 -1111 f a x
Belkin Ltd.
Express Business Park, Shipton Way
Rushden, NN10 6GL,
United Kingdom
+44 (0) 1933 35 2000
+44 (0) 1933 31 2000 fax
Belkin B.V.
Boeing Avenue 333
1119 PH Schiphol-Rijk,
The Netherlands
+31 (0) 20 654 7300
+31 (0) 20 654 7349 fax
Belkin Ltd.
4 Pioneer Avenue
Tuggerah Business Park
Tuggerah, NSW 2259, Australia
+61 (0) 2 4350 4600
+61 (0) 2 4350 4700 fax
© 2008 Belkin International, Inc. All rights reserved. All trade names are registered trademarks of
respective manufacturers listed. Apple, AirPort, Mac, Mac OS, and AppleTalk are trademarks of Apple Inc.,
registered in the U.S. and other countries. Windows, Windows Vista, NT, and Microsoft are either registered
trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.