Belkin F5U302DNGL Cable Free USB 2.0 Dongle User Manual User s Manual Draft 1 3

Belkin International, Inc. Cable Free USB 2.0 Dongle User s Manual Draft 1 3

Users Manual PDF Document

User's Manual Draft 1.3.doc Page 1 of 24
BELKIN®
Wireless USB Hub and Dongle
User’s Manual F5U302
User's Manual Draft 1.3.doc
Page 2 of 24
FCC Statement – F5U302-HUB
DECLARATION OF CONFORMITY WITH FCC RULES FOR
ELECTROMAGNETIC COMPATIBILITY
We, Belkin International, Inc., of 501 West Walnut Street, Compton, CA 90220,
declare under our sole responsibility that the product: F5U302-HUB to which
this declaration relates:
CAUTION: CHANGES OR MODIFCATIONS NOT EXPRESSLY
APRROVED BY BELKIN INTERNATIONAL, INC., OF 501 WEST
WALNUT STREET, COMPTON, CA 90220 COULD VOID THE
USER’S AUTHORTY TO OPERATE THIS EQUIPMENT.
Complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) this device may
not cause harmful interference, and (2) this device must
accept any interference received, including interference that
may cause undesired operation.
This equipment may only be operated indoors. Operation
outdoors is in violation of 47 U.S.C. 301 and could subject
the operator to serious legal penalties.
THIS DEVICE MUST BE INSTALLED IN A LOCATION THAT IS
NOT ACCESIBLE TO THE GENERAL PUBLIC. INSTALL THE
DEVICE SO THAT THE ANTENNA IS MORE THAN 20 cm FROM
UNSUSPECTING PERSONNEL. FAILURE TO INSTALL THIS
DEVICE AS DESCRIBED WILL RESULT IN A FAILURE TO
COMPLY WITH FCC RULES FOR RF EXPOSURE AND IS
DISCOURAGED. ONLY ANTENNAS APPROVED WITH THE
DEVICE MAY BE USED. THIS DEVICE MAY NOT BE CO-
LOCATED WITH OTHER TRANSMITTERS WITHOUT
FURTHER APPROVAL BY THE FCC.
User's Manual Draft 1.3.doc Page 3 of 24
FCC Statement – F5U302-DNGL
DECLARATION OF CONFORMITY WITH FCC RULES FOR
ELECTROMAGNETIC COMPATIBILITY
We, Belkin International, Inc., of 501 West Walnut Street, Compton, CA 90220,
declare under our sole responsibility that the product: F5U302-DNGL to which
this declaration relates:
Complies with Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) this device may
not cause harmful interference, and (2) this device must
accept any interference received, including interference that
may cause undesired operation.
Complies with Part 15 section 519(a) of FCC Rules.
Operation of a hand held device is subject to the following
conditions:
(1) A UWB device operating under the provisions of this
section shall transmit only when it is sending information to
an associated receiver. The UWB intentional radiator shall
cease transmission within 10 seconds unless it receives an
acknowledgement from the associated receiver that its
transmission is being received. An acknowledgment of
reception must continue to be received by the UWB
intentional radiator at least every 10 seconds or the UWB
device must cease transmitting.
(2) The use of antennas mounted on outdoor structures, e.g.,
antennas mounted on the outside of a building or on a
telephone pole, or any fixed outdoors infrastructure is
prohibited. Antennas may be mounted only on the hand held
UWB device.
(3) UWB devices operating under the provisions of this
section may operate indoors or outdoors.
User's Manual Draft 1.3.doc
Page 4 of 24
CAUTION: CHANGES OR MODIFCATIONS NOT EXPRESSLY
APRROVED BY BELKIN INTERNATIONAL, INC., OF 501 WEST
WALNUT STREET, COMPTON, CA 90220 COULD VOID THE
USER’S AUTHORTY TO OPERATE THIS EQUIPMENT.
THIS DEVICE MUST BE INSTALLED IN A LOCATION THAT IS
NOT ACCESIBLE TO THE GENERAL PUBLIC. INSTALL THE
DEVICE SO THAT THE ANTENNA IS MORE THAN 20 cm FROM
UNSUSPECTING PERSONNEL. FAILURE TO INSTALL THIS
DEVICE AS DESCRIBED WILL RESULT IN A FAILURE TO
COMPLY WITH FCC RULES FOR RF EXPOSURE AND IS
DISCOURAGED. ONLY ANTENNAS APPROVED WITH THE
DEVICE MAY BE USED. THIS DEVICE MAY NOT BE CO-
LOCATED WITH OTHER TRANSMITTERS WITHOUT
FURTHER APPROVAL BY THE FCC.
User's Manual Draft 1.3.doc Page 5 of 24
Table of Contents
FCC Statement – F5U302-HUB..................................................................................... 2
FCC Statement – F5U302-DNGL................................................................................... 3
Introduction ................................................................................................................... 6
Features ......................................................................................................................... 6
System Requirements ....................................................................................................................... 6
Package Includes .............................................................................................................................. 7
Technical Specifications .............................................................................................. 7
USB Port Indicator LED Status.......................................................................................................... 7
Certifications ...................................................................................................................................... 8
FCC Part 15, Subparts B and F.........................................................................................................8
Installation ..................................................................................................................... 8
Uninstalling the Software .......................................................................................................8
Operation ....................................................................................................................... 8
1.1 Devices Tab..................................................................................................................8
1.1.1 Device Connection Options .................................................................................................... 9
1.1.2 Device List Filters.................................................................................................................. 10
1.1.3 Device Security Setup Options ............................................................................................. 10
1.1.4 Device Properties.................................................................................................................. 11
1.2 Advanced Tab ............................................................................................................11
1.3 Administration Tab......................................................................................................13
System Tray.........................................................................................................................13
Pairing and Association/Connection.....................................................................................15
Automatic Association ..................................................................................................................... 15
De-Association/ (Pairing) ................................................................................................................. 15
Closing the Ultrawideband Control Center Application .........................................................15
Maintenance ................................................................................................................ 16
Troubleshooting ...................................................................................................................16
Support for USB Classes................................................................................................................. 19
Wireless Link Out of Range ............................................................................................................. 19
Extended or External Wired USB Hub Connections .......................................................................19
Reading Software and Firmware Versions ...................................................................................... 19
Technical Specifications ............................................................................................ 20
Information .................................................................................................................. 22
User's Manual Draft 1.3.doc
Page 6 of 24
Introduction
Belkin unleashes USB.
Congratulations and thank you for purchasing the Belkin Wireless USB Hub and
Dongle. This revolutionary product lets you connect all your USB devices to your
computer—wirelessly. Now you can print, play music, scan, download photos, and
burn CDs from anywhere within the room, up to 30 feet away, without the hassle of
connecting cables. The Hub is easy to use and gives you the freedom to roam—and
stay connected.
Please review this User Manual carefully so that you are sure to get the most from
your Wireless USB Hub.
Figure 1: Wireless USB Dongle
Figure 2: Wireless USB Hub
Features
Wireless connectivity through USB for printers, cameras, scanners, and other
devices to your computer, from up to 30 ft.
Reduced cable clutter
Data-transfer speeds of up to 480Mbps for USB 2.0 devices
Ports for linking up to 4 high- speed, full speed, or low-speed devices with your
computer
Belkin Lifetime Warranty
System Requirements
For PC Users
Pentium® processor-based computer (or equivalent) with Hi-Speed USB 2.0 port
available
User's Manual Draft 1.3.doc Page 7 of 24
Windows® XP with Service Pack 2
Windows® Vista 32bit/64bit
Package Includes
Wireless USB Hub
Wireless USB Dongle
Power Adapter
USB Cable (type A to mini B)
Installation CD
User Manual
Quick Start Guide
Technical Specifications
Upstream Ports: 1
Downstream Ports: 4
Per-Port Voltage: 5V
Per-Port Current: 500mA
Power Mode: Self
Operating Temperature: 32° to 104° F (0° to 40° C)
Storage Temperature: -4° to 185° F (-20° to 85° C)
Power Supply:
Output: 5V, 3A
Plug Size: 3.5mm
Plug Polarity: Center-pin positive
Master Status LED
Color: Blue
Status: Constant on when power supply is connected. Blinks when a wireless
connection is established.
USB Port Indicator LED Status
Individual-status LED for each downstream port
Color: Bi-color, Green or Amber
Status: Off – No USB device plugged in (or device not enumerated).
Green – USB device enumerated.
Amber – Over-current Condition
User's Manual Draft 1.3.doc
Page 8 of 24
Certifications
FCC Part 15, Subparts B and F
Humidity
5% to 95% non-condensing
Installation
Refer to the quick start guide for installation procedures.
Uninstalling the Software
If you need to uninstall the software, you can do so by using the automatic
uninstaller or by using the “Windows Control Panel > Add or Remove Programs”
utility.
To uninstall the software:
1. Detach the dongle from the USB port of the PC.
1.1 Select “Uninstall” from “Start > Programs > Belkin Wireless USB”.
OR
1.2 Use the “Windows Control Panel > Add or Remove Programs” utility under
“Belkin”.
Operation
The user interface for the UltraWideBand Control Center consists of a window with three
tabs. These tabs are:
Devices
Advanced
Administration
1.1 Devices Tab
The Devices tab shows all available or associated devices for the host system. From the
devices tab, you can set the connection mode, and view or delete association information.
Other information can be gathered about your device as well by some of the available
displays in the interface
User's Manual Draft 1.3.doc Page 9 of 24
1.1.1 Device Connection Options
The following information is displayed for each device:
1) The type of device, and optionally, a user-determined name for it.
2) Its connection status (Not available, available, connected, or cable-attached) and, if
applicable, the strength of its wireless signal.
3) A list of options for the device (at the base of its entry).
By clicking Connection for any device, the connection options will become available. If the
device is available but not currently connected, the connect button on this screen will allow
the device to be connected. Also, how the device connects in the future can be set from this
menu:
Auto Connect
The device will always auto connect with no prompting from the
user when it is nearby
Prompt Before
Connecting
In this mode, the device will prompt the user to connect through
a tray bubble when it is available
User's Manual Draft 1.3.doc
Page 10 of 24
Manual Connect Mode
The device will not prompt the user when it is nearby. The user
will have to go to the connection options and push the “Connect”
button.
1.1.2 Device List Filters
The list of devices displayed may be filtered by clicking on the icons at the top right of the
screen. From left to right, the icons offer the following filters: cable-attached devices, known
devices that are not currently present, wirelessly-connected WUSB devices, wirelessly
available devices that are not connected, and wireless USB devices in the area that are not
known by (that is, not security-associated with) the host PC.
1.1.3 Device Security Setup Options
The security setup option shows information about how the device was set up with the
computer, and gives the user the option to delete the setup. Deleting the security setup from
the computer will not clear the setup in the device’s connection context table. To clear the
remote device security setup, connect the device by USB cable and follow the instructions for
the Administration tab.
User's Manual Draft 1.3.doc Page 11 of 24
1.1.4 Device Properties
This tab lets you set a new device name for display on the local PC. This is the name that
appears in bold text at the top of the device entry.
1.2 Advanced Tab
The Advanced Tab displays the currently active wireless USB channel, if any, and provides a
selector to choose the default channel:
User's Manual Draft 1.3.doc
Page 12 of 24
The Channels set the default channel the device will try to use for Wireless USB. Note that
the default channel may be in use, and in this case the “Active Channel” display will
show the channel actually being used by the device.
Clicking the “Apply Now” button will save the selected default channel, and reset and reload
the wireless USB adapter. This button can be used without changing any parameters to reset
and reload the adapter.
User's Manual Draft 1.3.doc Page 13 of 24
1.3 Administration Tab
The Administration tab allows the user to edit the connection context table of a cable-
attached Wireless USB device. When a device is connected, if it is password protected, the
user is prompted to enter the device supervisor password.
Upon successful entry of the supervisor password, the connection context table and password
options are displayed:
To change the supervisor or user password, enter the new password in both text fields
corresponding to the desired password. Click the “Set” button the set the new password. A
confirmation message will appear indicating whether the password change was successful.
To delete a password, click the “Delete” button corresponding to its text entries.
To rename connection context hosts, type the new names in the text fields under “Edit
associated hosts,” make sure the checkboxes corresponding to these changed names are
selected, and click “Rename selected.”
To delete entries from the connection context table, select the checkboxes next to the
corresponding host names and then click the “Delete selected” button.
System Tray
When the Ultrawideband Control Center running , the Ultrawideband icon displays in
the Windows System Tray. By mousing over the icon you can tell the state of the
radio either enabled or disabled.
User's Manual Draft 1.3.doc
Page 14 of 24
Right clicking this icon gives you the option to exit the application, hide/show the
application window, or disable/enable the radio.
Double clicking this icon will bring up the Ultrawideband Control Center application
window. Alternatively going to StartProgramsBelkin Wireless
USBUltraWideBand Control Center can be used to launch the application.
User's Manual Draft 1.3.doc Page 15 of 24
Pairing and Association/Connection
Once the Hub is powered up and completes its initialization, it is ready for
association. First-time association occurs after physically connecting Hub with the
PC via USB cable. This is also called “pairing” the two entities.
After the first-time connection/association, future association is handled
automatically, so that no user intervention is necessary.
Automatic Association
After the first manual association, the same Hub is automatically associated to the
same computer whenever the Hub operates within range. To associate to another
Hub, you follow the instructions for “Pairing and Association” above. Multiple Hubs
may be associated with a single host PC.
De-Association/ (Pairing)
To remove an association /registration from a Hub:
1. Open “Ultrawideband Control Center”
2. Select “security properties” for the Hub of interest
3. Select “Remove” to remove association from host PC.
Closing the Ultrawideband Control Center Application
To shut down the UltraWideBand Control Center:
User's Manual Draft 1.3.doc
Page 16 of 24
1. Right-click the tray icon and select “Exit”.
Maintenance
The following sections provide maintenance information and troubleshooting advice.
Troubleshooting
I just purchased a new wireless USB hub. What do I do get it working?
I’ve plugged my adapter into my computer’s USB port and only one device is loaded into
the windows device manager.
How do I delete a computer that has been previously set up to work with my hub?
I have gone through the security setup steps on my hub but still can not connect to the hub.
Which chipsets perform best with my wireless USB hub?
I have a WUSB device installed but I still can’t seem to connect to it. What should I check
before contacting Technical Support?
What do the status light mean?
I have 2 hubs in my house. I can only get one to run at a time.
I keep getting the message “No Channels Available” when I try to use one of my hubs.
What does that mean?
My laptop tries to connect to every wireless USB device in our office. How do I keep it
from doing that?
1.3.1.1 I just purchased a new wireless USB hub. What do I do get it working?
First check to make sure your computer has wireless USB capability built into it. If not, you will
need to purchase a wireless USB adapter to be able to use the wireless USB hub. Once you know
your computer wi
ll support wireless USB, you must first go though a security setup process so that
your computer is aware that your hub exists. The security setup process requires a one-time use of
a USB cable. This cable should have been supplied with the hub. The process is very simple. Just
plug one end of the cable into your hub and the other end into your computer. The setup is
automatic. You will receive a notification indicating that the setup was successful. Once you
receive that notice, unplug your hub from the computer and begin using the hub wirelessly.
1.3.1.2 I’ve plugged my adapter into my computer’s USB port and only one
device is loaded into the windows device manager.
There are issues with some specific system chipsets. We know of no issues related to the Intel
chipsets. We work with the VIA chipset as long as you use the latest software USB patch. The
User's Manual Draft 1.3.doc Page 17 of 24
issue you have described may be related to other chipsets (ULI as example). In this case, you may
be able to un-install the ULI driver, re-boot your system so that the Microsoft driver will load
automatically. Other chipsets may exhibit similar problems.
1.3.1.3 How do I delete a computer that has been previously set up to work with
my hub?
The wireless USB hub maintains a list of computers that it can connect to securely. To delete one
computer from the list, you will need to plug the USB cable into the hub and computer (like you
did when you did the initial setup. You can use the USB cable that was supplied with your system
or you can use one that is similar. Once they are connected, after a few seconds you will see a new
Administration tab appear in the Ultrawideband Control Center. Select the Administration tab and
you will see each of the computers that have been setup to communicate with this hub. Follow the
instructions on the screen to delete one or more computers from this list.
If you wish to reset the hub to factory resets, press the reset button on the hub for 5 seconds.
Resetting to factory defaults will delete all security setup information.
1.3.1.4 I have gone through the security setup steps on my hub but still can not
connect to the hub.
Check that the power light is applied and the power LED is illuminated on the hub.
If you are sure there is power to the hub, open the Ultrawideband Control Center. On the devices
tab, your hub should be one of the devices listed. If it is not there, check that you do not have all
the filters enabled.
You may need to perform your cable setup again. Make sure that it completes the setup process
before unplugging the device.
If you see your device listed, make sure that it says “Connected” and you see green bars indicating
that it is connected. If the software says “Unconnected” move your hub closer to the computer to
see if that fixes the problem.
If neither of those steps work, try resetting your hub. You will need to go through the cable
security setup again as this process resets to factory defaults.
1.3.1.5 Which chipsets perform best with my wireless USB hub?
There are issues with some specific system chipsets. We know of no issues related to the Intel
chipsets. We work with the VIA chipset as long as you use the latest software USB patch. If your
system has another chipset, and you are experiencing random issues, try deleting the driver and re-
booting your computer. The Microsoft driver will load automatically.
1.3.1.6 I have a device installed but I still can’t seem to connect to it. What
should I check before contacting Technical Support?
If no devices are shown on the connections page, make sure that none of the filters have been
User's Manual Draft 1.3.doc
Page 18 of 24
applied that may be hiding the devices.
Have you completed the one-time cable security setup process? If so, Please verify that the device
that was setup appears in the Devices page of the Ultrawideband Control Center software. If not,
try the security setup process again following the instructions carefully. You will receive an
indication that the process completed successfully. Do no unplug the cable until you receive this
message.
Try moving the devices very close together first to determine if a connection can be made. If so,
once the connection has been made, begin moving them further apart to determine the maximum
operating distance for your environment. Note that this distance could be reduced by large solid
objects placed between the two devices. The best setup would be with the devices placed in "line
of sight".
Check the Windows Device Manager and verify that there are no "Unknown" devices that are
related to the installation of the wireless USB hub. If they are related to the installation of the
wireless USB hub, please try reinstalling the drivers or restarting the "New Hardware Wizard" to
see if it will install the drivers properly. If this does not clear up the issue, you may have an
incompatible system. Please contact technical support.
Check the status lights on both the adapter and hub to determine if they are in a functioning state.
a different channel then see if the devices will connect.
Please determine that power is being applied to both devices (You can refer to the power LEDs at
this point for verification). Try resetting the power to both devices then try the connection again.
Verify that the Host USB port on your system (where you have the adapter connected) is
functional using another USB device.
If you are using any additional extension cables for connection, please remove them then retest the
connection.
If possible, you may want to try the adapter and hub installation on another PC to determine if
there may be a hardware incompatibility with the current system.
Verify that your system has the latest drivers available from the manufacturer installed for the
motherboard chipset.
Verify that your system has the latest BIOS installed from the motherboard manufacturer.
1.3.1.7 What does the status light mean?
The LED will turn solid once a connection has been established between you computer and hub.
1.3.1.8 I have 2 hubs in my house. I can only get one to run at a time.
You may have a situation where both setups are access the same channel. Open the Ultrawideband
User's Manual Draft 1.3.doc Page 19 of 24
in the same environment. Check to see if both happen to be set to run on the same channel. If this
is the case, set each to a different channel.
1.3.1.9 I keep getting the message “No Channels Available” when I try to use
one of my hubs. What does that mean?
If you have multiple hubs in the same environment, you may have reached the limit of the number
of channels that are available. Free-
up a channel by stopping the wireless USB communications on
one of the configured setups.
1.3.1.10 I have lost my password, how do I reset it?
Resetting passwords can only be accomplished by resetting the device to it's factory defaults by
pressing and holding the reset button for 5 seconds. Not included on all product versions.
1.3.1.11 My laptop tries to connect to every wireless USB device in our
office. How do I keep it from doing that?
Automatically connect is set as the default. In the Devices tab in Ultrawideband Control Center
you can change the connection option to Prompt or Manual connect.
Support for USB Classes
Audio devices (“USB Audio” class) and some webcams (“USB Video” class), which
have isochronous end points, are not supported by the Hub.
Wireless Link Out of Range
If you are experiencing frequent wireless-link breaks, the Hub may be out of range—
the solution is to shorten the range between the dongle and Hub.
Extended or External Wired USB Hub Connections
If you are connecting the dongle to a PC via an external wired USB hub, we
recommend that you:
Apply external power to the wired USB hub.
Do not use the external hub during initial connect and driver installation.
Reading Software and Firmware Versions
In order to ensure that you are working with the latest version of software and
hardware, you can check the versions of each component as follows:
Utrawideband
Control Center
Application
Right-click the title bar of the Ultrawideband Control Center
Application and click “About”
User's Manual Draft 1.3.doc
Page 20 of 24
Drivers version Go to Windows Device manger and Right-click the Belkin
wireless driver(s) and select “Properties”. Read the “Driver
Version” from the “driver” tab section.
Wireless Wireless
USB Dongle
firmware version
Run the EEPROM update from startprogramsBellkin
Wireless USB EEPROM Update Utility.
Wireless USB Hub
firmware version
Run the EEPROM update from startprogramsBellkin
Wireless USB EEPROM Update Utility.
Technical Specifications
Model Number F5U302-DNGL — Wireless USB Adapter(dongle)
F5U302-HUB – Wireless USB 4-Port Hub
UWB Chipset WiQuest WQST110 BB/MAC + WQST101 RF IC
Operational Range Up to 30ft. (~10m)
PHY Data Rate Up to 1037Mbps (automatically selected)
Frequency Range 3.1GHz to 4.8GHz; supporting 3 sub-bands, 528MHz each
RF Modulation Type
Multiband OFDM
Max. Output Power 80µW (-41.25 dBm/MHz max.)
Max. Power
Consumption
HWA — 2.1W (420mA max. @ 5VDC from USB port)
DWA — 15W (3A @ 5VDC from external power supply)
USB End-Point
Types
Bulk in/out, Interrupt, Control
Number of End
Points
20 end points
USB Power Drive Powers up to 4 USB external devices (500mA @ 5VDC each)
USB Association
Type
Host GUI-based association
LED Indicators Link
PCB Size HWA — 21 by 63mm
DWA — 61 by 94mm
Antenna HWA — external UWB omni-directional antenna
DWA — external UWB omni-directional antenna
User's Manual Draft 1.3.doc Page 21 of 24
Operating
Temperature Range
C to 40° C
Operational
Humidity
Less than 95%
PHY Compliance Complies with WiMedia® PHY spec. rev. 1.0
FCC Compliance Complies with FCC CFR 47 Part 15 subpart F; UWB
intentional radiation and subpart B.
USB Hub
Compliance
Complies with USB 2.0/1.1
OS Compliance Microsoft® Windows XP SP2; Microsoft® Windows Vista ;
Microsoft® Windows Vista 32 bit/64 bit; Windows Plug-and-
Play-compliant
Coexistence Coexists with standard WiMedia devices
Coexistence with co-
located additional dongles or UWB
systems (FFI, TFI schemes)
Wireless channel selection
Channel
Name
TFC
Channel
Band Search Pattern
9 TFC1 F1 F 2 F3 F1 F2 F3
10 TFC2 F1 F3 F 2 F1 F3 F 2
11 TFC3 F1 F1 F 2 F2 F3 F 3
12 TFC4 F1 F1 F 3 F3 F2 F 2
13 TFC5 F1 F1 F1 F1 F1 F1
14 TFC6 F 2 F 2 F 2 F 2 F 2 F 2
15 TFC7 F3 F3 F3 F3 F3 F3
User's Manual Draft 1.3.doc
Page 22 of 24
Information
CE Declaration of Conformity
We, Belkin International, Inc., declare under our sole responsibility that the F5U302,
to which this declaration relates, is in conformity with Generic Emissions Standard
EN55022:1998 Class B, EN50081-1, and with Generic Immunity Standard EN50082-
1:1992.
Belkin International, Inc., Limited Lifetime Product Warranty
What this warranty covers.
Belkin International, Inc., warrants to the original purchaser of this Belkin product that
the product shall be free of defects in design, assembly, material, or workmanship.
What the period of coverage is.
Belkin International, Inc., warrants the Belkin product for the lifetime of the product.
What will we do to correct problems?
Product Warranty.
Belkin will repair or replace, at its option, any defective product free of charge
(except for shipping charges for the product).
What is not covered by this warranty?
All above warranties are null and void if the Belkin product is not provided to Belkin
International, Inc., for inspection upon Belkin’s request at the sole expense of the
purchaser, or if Belkin International, Inc., determines that the Belkin product has
been improperly installed, altered in any way, or tampered with. The Belkin Product
Warranty does not protect against acts of God (other than lightning) such as flood,
earthquake, war, vandalism, theft, normal-use wear and tear, erosion, depletion,
obsolescence, abuse, damage due to low voltage disturbances (i.e. brownouts or
sags), non-authorized program, or system equipment modification or alteration.
How to get service.
To get service for your Belkin product you must take the following steps:
1. Contact Belkin International, Inc., at 501 W. Walnut St., Compton CA 90220,
Attn: Customer Service, or call (800)-223-5546, within 15 days of the
Occurrence. Be prepared to provide the following information:
a. The part number of the Belkin product.
b. Where you purchased the product.
c. When you purchased the product.
d. Copy of original receipt.
2. Your Belkin Customer Service Representative will then instruct you on how to
forward your receipt and Belkin product and how to proceed with your claim.
User's Manual Draft 1.3.doc Page 23 of 24
Belkin International, Inc., reserves the right to review the damaged Belkin product.
All costs of shipping the Belkin product to Belkin International, Inc., for inspection
shall be borne solely by the purchaser. If Belkin determines, in its sole discretion,
that it is impractical to ship the damaged equipment to Belkin International, Inc.,
Belkin may designate, in its sole discretion, an equipment repair facility to inspect
and estimate the cost to repair such equipment. The cost, if any, of shipping the
equipment to and from such repair facility and of such estimate shall be borne solely
by the purchaser. Damaged equipment must remain available for inspection until the
claim is finalized. Whenever claims are settled, Belkin International, Inc., reserves
the right to be subrogated under any existing insurance policies the purchaser may
have.
How state law relates to the warranty.
THIS WARRANTY CONTAINS THE SOLE WARRANTY OF BELKIN
INTERNATIONAL, INC., THERE ARE NO OTHER WARRANTIES, EXPRESSED
OR, EXCEPT AS REQUIRED BY LAW, IMPLIED, INCLUDING THE IMPLIED
WARRANTY OR CONDITION OF QUALITY, MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE, AND SUCH IMPLIED WARRANTIES, IF ANY,
ARE LIMITED IN DURATION TO THE TERM OF THIS WARRANTY.
Some states do not allow limitations on how long an implied warranty lasts, so the
above limitations may not apply to you.
IN NO EVENT SHALL BELKIN INTERNATIONAL, INC., BE LIABLE FOR
INCIDENTAL, SPECIAL, DIRECT, INDIRECT, CONSEQUENTIAL OR MULTIPLE
DAMAGES SUCH AS, BUT NOT LIMITED TO, LOST BUSINESS OR PROFITS
ARISING OUT OF THE SALE OR USE OF ANY BELKIN PRODUCT, EVEN IF
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
This warranty gives you specific legal rights, and you may also have other rights,
which may vary from state to state. Some states do not allow the exclusion or
limitation of incidental, consequential, or other damages, so the above limitations
may not apply to you.
BACK:
BELKIN
www.belkin.com
Belkin Tech Support
US: 310-898-1100, ext. 2263
800-223-5546, ext. 2263
UK: 0845 607 77 87
Australia: 1800 235 546
New Zealand: 0800 235 546
Singapore: 800 616 1790
User's Manual Draft 1.3.doc
Page 24 of 24
Europe: www.belkin.com/support
Belkin International, Inc.
501 West Walnut Street
Los Angeles, CA 90220, USA
310-898-1100
310-898-1111 fax
Belkin Ltd.
Express Business Park, Shipton Way
Rushden, NN10 6GL, United Kingdom
+44 (0) 1933 35 2000
+44 (0) 1933 31 2000 fax
Belkin B.V.
Boeing Avenue 333
1119 PH Schiphol-Rijk, The Netherlands
+31 (0) 20 654 7300
+31 (0) 20 654 7349 fax
Belkin Ltd.
4 Pioneer Avenue
Tuggerah Business Park
Tuggerah, NSW 2259, Australia
+61 (0) 2 4350 4600
+61 (0) 2 4350 4700 fax
© 2007 Belkin International, Inc. All rights reserved. All trade names are registered
trademarks of respective manufacturers listed. Windows and Microsoft are either
registered trademarks or trademarks of Microsoft Corporation in the United States
and/or other countries.
P75325-B
ok-mk 1/3/07

Navigation menu