Belkin F9K1102V2 N600 DB Wireless N + Router User Manual

Belkin International, Inc. N600 DB Wireless N + Router

User manual

WIRELESS DUAL-BAND N+ ROUTER N600 DB USER MANUAL 8820-00777 Rev. CB00 F9K1102V21 Ok mk 1/12/11 TABLE OF CONTENTS Getting Started What’s in the Box Initial Setup Advanced Tools & Settings The Belkin Router Manager Adding Computers to Your Network Manually Set Up Your Internet Connection Adding USB Devices Bundled Software Getting to Know Your Router Front Panel Back Panel Technical Details Technical Features System Requirements Using Your Router Enabling Auto Update on Your Router Updating Your Router via Your System Tray Updating the Router’s Firmware via the Web Interface Resetting the Router Restoring your Router to Factory Defaults Restoring the Router to Default Settings Using the Web Interface Troubleshooting, Support, and Warranty Troubleshooting Technical Support Belkin International, Inc., Limited 2-Year Product Warranty Regulatory Information FCC Statement
Getting Started What’s in the Box N600DBWirelessDual‐BandN+RouterEthernetcable(attachedtorouter)Powersupply(attachedtorouter)Networkinformationcard(attachedtorouter)BelkinSetupCDwithUserManual Quick Setup Guide Initial Setup WheretoPlaceYourRouterForthebestresults,placetheRouternexttoyourmodeminanopenlocationawayfromlargemetalobjectsandmagnetssuchasthosefoundinspeakers.RaisingtheRouterabovefloorlevelcanimprovethestrengthofyourwirelesssignal.HowtoSetItUpConnect Your N600 DB Router 1. Turn off your modem by disconnecting its power supply. 2. Connect your Router to your modem using the cable (already attached).
[You can get the actual artwork from the N900DB QIG “QIG_F9K1104_8830-06656_N900.pdf”] 3. Power up your modem by plugging in its power supply. 4. Power up your Router by plugging in its power supply. [You can get the actual artwork from the N900DB QIG “QIG_F9K1104_8830-06656_N900.pdf”] Run the Installer Software
Insert the included CD into your computer. Find the setup program and open it. It should run automatically; if not, find the setup program and open it. fFollow the prompts. The setup software will configure your Internet connection and let you know when things are working. If you have DSL, you may need a username and password from your Internet provider. [Image of laptop and CD] [You can get the actual artwork from the N900DB QIG “QIG_F9K1104_8830-06656_N900.pdf”]
[SCREENSHOTOFSETUPMENUsetupmenu.png]1) ClicktheSetupiconontheCDmenu.[Diagramofbottomoftheroutershowingservicecard–canbeobtainedfrom“TestedQIG20110714.pdf”provided] 2) Afterabriefinstallation,thesetupsoftwarewillaskyouforthenetworknameandpasswordfromthenetworkinformationcardthatisstoredinthefootofyournewBelkinRouter.StorethecardunderthebaseofyourRouterforfuturereference.[SCREENSHOTOFSUCCESSsetupsuccess.png] 3) Aprogressscreenwillappearwhileadditionalsoftwareisinstalled.Thismaytakeafewminutestocomplete.Oncefinished,a“Success”messagewillappearindicatingthatyouareconnectedtotheInternetviayournewBelkinRouter.Duringsetupyoumaybeaskedforadditionalinformation.YoumayneedtoenterausernameandpasswordprovidedbyyourISP.ThisusernameandpasswordislikelytobefoundonmaterialsthatcamefromyourISPwhenyousignedupforservice.Ifnecessary,youmayneedtocontactyourISPtoretrieveyourusernameandpassword.IfyouhaveastaticIPaddress,youmayneedtoenteradditionalinformationalsoprovidedbyyourISP.Ifyourcomputerdoesn’thaveawirelessadapter,orthesetupsoftwareisunabletocontrolit,youmaybeaskedtoconnectyourcomputertotheRouterwithanetworkcable.
Advanced Tools & Settings [SCREENSHOTOFADVANCEDMENUsetupadvanced2.png]Aftertheinitialsetupiscomplete,youhavetheoptiontochangesettingslikeyournetworkname,securitytype,andpassword.Tomakethesechangesandothers,clickontheAdvancedToolsiconattheCDSetupmenuandselectoneofthefollowingsettingsthatyouwouldliketochange:NetworkName&SecurityPersonalizeyournetworkname(SSID),password,andstrengthofwirelesssecurity.InternetServiceProvider&LoginSettingsHaveyoumovedorchangedInternetServiceProviders?Ifyou’dliketochangethesesettingswithoutrunningthroughthesetupprocessagain,thisistheplace. The Belkin Router Manager [N600SCREENSHOTOFTRAYAPPMENU(TBD)]TheBelkinRouterManagerappearsinyoursystemtray(Windows)ormenubar(Mac).ItsiconindicatesthecurrentstatusofyourRouterandalsoallowsyoutoaccessyourRouter’ssettingstomakechanges.ItalsoprovidesquickaccesstosoftwarethatcamebundledwithyourRouter.ToaccesstheRoutersettings,clickontheiconandselectfromthemenuthatappears.ThestatusofyourRouterisshownbytheBelkinRouterManagericon,whichcloselymimicsthelightonthefrontoftheRouter.Blue: You are connected to your Belkin Router and it is connected to the Internet. Amber: You are connected to your Belkin Router, but it is not connected to the Internet.
Adding Computers to Your Network Wirelessdevicessuchascomputers,networkprinters,andgamingsystemscanconnecttoyourRouterwithafewsimplesteps.UsingtheCD1) PuttheSetupCDintoyourcomputer.IftheCDdoesn’topenautomatically,browsetoyourCDdriveandopentheBelkinSetupCDicon.2) ClicktheSetupiconontheCDmenu.3) Afterabriefinstallation,thesetupsoftwarewillaskyouforthenetworknameandpasswordfromthenetworkinformationcardthatcamewithyourRouter.ThiscardismostlikelynowlocatedunderneaththefootofyourRouterintheprovidedcardslot.4) Aprogressscreenwillappearwhileadditionalsoftwareisinstalled.Thismaytakeafewminutestocomplete.Oncefinished,a“Success”messagewillappearindicatingthatyouareconnectedtotheInternetviayournewBelkinRouter.Note:ThesetupsoftwarerunsonlyonWindowsandMacOSXsystems.Manual Setup If you know what sort of Internet service you have, you might try a manual setup. For this you will need a Wi-Fi-enabled smartphone, tablet, or computer. Connect to Your Router Retrieve the network ID card from the foot of your new Belkin Router.
[Diagram of bottom of the router showing service card – can be obtained from “Tested QIG 2011 07 14.pdf” provided] Can’t find the card? The default network name and password are also printed on the foot of the Router. Use your computer, tablet, or smartphone to connect to the wireless network shown on the network ID card. [Diagram of connecting to SSID screenshot – needs creating, take direction from “Tested QIG 2011 07 14.pdf” provided] When requested, please enter the password (security key) provided on the card. Take a moment to look at the light on the front of the Router. If it is solid blue, your Router was able to connect to the Internet automatically. [Image of front of the router with blue LED (needs creating)]
If not, please proceed to “Manually Set Up Your Internet Connection” on page XX.  UsingtheWPSButton1) StartWPSPushButtonConnection(WPSPBC)onyourcomputerorotherWi‐FidevicethatyouwouldliketoconnectwirelesslytoyourRouter.Oftentherewillbeabuttonforthispurposeinsoftwarethatcamewiththedevice,oraphysical“WPS,”“PBC,”or“Security”buttononthedeviceitself.2) Withintwominutes,presstheWPSbuttononyourRouterandholdfortwoseconds.TheWPSlight(smalllightaboveWPSbutton)willblinkbluewhileitlistensforyourWi‐Fidevice.Onceaconnectionisestablished,thelightwillturnblueandthengoout.Ifaconnectionisnotestablished,thelightwillblinkamber.Youmayrepeattheprocesstotryagain.YoucanrepeatthisprocessforeachWPS‐enableddeviceyou’dliketoaddtoyournetwork. Manually Set Up Your Internet Connection Use a browser to visit http://router/. The router homepage should appear. [Image of browser showing the router homepage – see “Tested QIG 2011 07 14.pdf” provided for guideline]
You can also try visiting http://192.168.2.1/. The status of your Internet connection is shown in the upper right corner of the router homepage. If after a few moments it says “Connected,” you’re done! You can surf the Internet. [Image of browser showing “connected” homepage – see “Tested QIG 2011 07 14.pdf” provided for guideline] If not, select “Connection Type” from the menu on the left. [Zoomed in image of the “Connection Type” option in the homepage – see “Tested QIG 2011 07 14.pdf” provided for guideline] If a password screen appears, press “Submit.” [Image of the login screen showing the submit button – see “Tested QIG 2011 07 14.pdf” provided for guideline] Dynamic Connection Cable and fiber customers generally require a dynamic connection. Some DSL customers require a PPPoE connection. Let’s try dynamic first. Select “Dynamic” from the menu that appears and press “Next.” [Image of the connection type screen with dynamic selected – see “Tested QIG 2011 07 14.pdf” provided for guideline]
A service name is generally not required. Hit “Apply Changes.” The Router will restart. [Image of the service name page – see “Tested QIG 2011 07 14.pdf” provided for guideline] If after a few minutes your Internet Status says “Connected,” you’re done! You can surf the Internet. [Image of browser showing “connected” homepage – see “Tested QIG 2011 07 14.pdf” provided for guideline] If these steps do not work, try restarting your modem and repeating the process. If not, we’ll try a PPPoE connection next. PPPoE Connection Some DSL customers require a PPPoE connection. Select PPPoE this time and press “Next.” [Image of the connection type screen with PPPoE selected – see “Tested QIG 2011 07 14.pdf” provided for guideline] Enter the username and password supplied by your Internet provider and click “Apply Changes.” Ignore the other fields. The Router will restart. [Image of the PPPoE page – see “Tested QIG 2011 07 14.pdf” provided for guideline]
If after a few minutes your Internet Status says “Connected,” you’re done! You can surf the Internet. [Image of browser showing “connected” homepage – see “Tested QIG 2011 07 14.pdf” provided for guideline] If these steps do not work, try restarting your modem and repeating the process. [Be sure to use the correct icons, see the QIG F9K1104_8830-06656_N900.pdf for an idea] Connect Your Wireless Devices iOS (iPhone, iPad, and iPod touch) 1. Open the Settings app and select the Wi-Fi menu item. 2. Select your wireless network from the list that appears there. If asked to do so, enter the network password. Mac OS® X Your Mac® provides a menu of available wireless networks at the right end of the menu bar. 1. Click on the icon showing wireless waves. 2. Select your wireless network from the list that appears there. If asked to do so, enter the network password. Android (phones and tablets) 1. Open the Settings app and select Wireless and Network. 2. From there, select Wi-Fi to see the list of available networks. 3. Select your wireless network from the list. If asked to do so, enter your network password Windows® 7 Your computer provides a menu of available wireless networks at the right end of the task bar. 1. RightLeft-click on the icon that looks like signal strength bars.
2. Select your wireless network from the list. If asked, enter your network password (network key). Windows Vista® and Windows XP Your device provides a menu of available wireless networks at the right end of the task bar. 1. Right-click on the icon that shows a computer with wireless waves (XP) or two computers (Windows Vista). 2. Choose “View Available Wireless Networks (XP)” or “Connect to a network (Vista)” from the menu. 3. Select your wireless network from the list. If asked, enter your network password (network key). Adding USB Devices [USBINVITATIONDIAGRAM(TBD)]AddingaDriveYoucanshareaUSBharddriveorflashdrivetoyournetworkviayourRouter’sUSBport.Onceconnected,youcansharefilesandmusicwithothercomputersanddeviceswithinyournetwork.PlugyourUSBharddriveintotheUSBportonthebackofyourRouter.WhenthelightabovetheUSBportislit,yourdriveisavailabletocomputersonyournetwork.YoucanmanuallycheckthestatusofyourshareddrivebyvisitingtheUSBPrintandStorageManager,foundundertheBelkinRouterManagericondisplayedinyoursystemtray(Windows)ormenubar(Mac).Ifyouhavedifficultysharingadriveonyournetwork,pleaseseethe“Troubleshooting”sectionofthismanual. A few USB hard disks require more power than the Router’s USB port provides. In these cases, you may notice the drive failing to come on or remaining on for a short time. If
your disk has an optional power supply, please use it while the disk is attached to your Router. AddingaPrinterYoucanaddaprintertoyournetworkviayourRouter’sUSBport.Onceconnected,youcanprintfromvariouscomputersandwirelessdeviceswithinyournetwork.Plugyourprinter’sUSBcableintotheUSBportlocatedonthebackofyourRouter.WhenthelightabovetheUSBportislit,yourprinterisavailabletocomputersonyournetwork.YoucanmanuallycheckthestatusofyourprinterbyvisitingtheUSBPrintandStorageManager,foundundertheBelkinRouterManagericondisplayedinyoursystemtray(Windows)ormenubar(Mac).Ifyouhavedifficultysharingaprinteronyournetwork,pleaseseethe“Troubleshooting”sectionofthismanual.Note:EachcomputerthatwillusetheprintermusthaveboththeBelkinsoftwareandtheprinter’sdriverinstalled.Iftheprintdriverisnotinstalled,youwillbeaskedtoinstallitbytheBelkinUSBPrintandStorageManager.AddingOtherUSBDevicesOtherUSBdevicesmayalsobesharedviayourRouter.PlugyourdeviceintotheUSBportlocatedonthebackofyourRouter.WhenthelightabovetheUSBportislit,yourdeviceisavailabletocomputersonyournetwork.ComputersrunningtheBelkinUSBPrintandStorageManagerwillbeabletomakeuseoftheshareddevicebyvisitingtheUSBPrintandStorageManager,foundundertheBelkinRouterManagericondisplayedinyoursystemtray(Windows)ormenubar(Mac). Bundled Software USBPrintandStorageManagerTheUSBPrintandStorageManagerhelpstomanageandmonitortheuseofyourUSBprinters,scanners,harddrives,andother
devicesthatareconnectedtoyourRouter’sUSBportandsharedacrossyournetwork.USBPrintandStorageManagerisfoundintheBelkinRouterManagericondisplayedinyoursystemtray(Windows)ormenubar(Mac).WhenyouhaveoneormoreUSBdevicesattachedtoyourRouter,themainactionsforthosedevicesareavailabledirectlyfromtheBelkinRouterMonitormenu.MemorySafeMemorySafeallowsyoutosetuparoutinebackupofyourfilestoaharddriveorflashdriveattachedtoyourRouter.MemorySafeisfoundintheBelkinRouterManagericondisplayedinyoursystemtray(Windows)ormenubar(Mac). Additional Capabilities GuestAccessYoucanallowgueststouseyourInternetconnectionwithoutjoiningyourpersonalnetwork.ThenetworknameandpasswordfortheguestnetworkislocatedonthenetworkinformationcardfoundunderthefootofyourRouter.Apersonusingyourguestnetworkwillbeabletojoinwithoutapassword,butwillbeshownaloginpagewhentheyattempttosurftheWeb.Theywillneedtoentertheguestpasswordintothispagetocontinue.VideoMoverVideo Mover sends media from a USB drive attached to your Router to any UPnP (Universal Plug-and-Play) or DLNA-compatible device on your network. These devices include certain gaming systems, televisions, Blu-ray players, and cell phones.
Getting to Know Your Router Front Panel [DIAGRAMfront.ai]A)RouterStatusLightYourRouter’sstatusisshownbythelightonthefront.Off:TheRouterisnotpluggedintoapowersource.BlinkingBlue:TheRouterisstartingup.SolidBlue:TheRouterisconnectedtotheInternet.BlinkingAmber:TheRoutercan’tdetectthemodem.Eitherthemodemisoff,isnotpluggedintotheRouter,orisunresponsive.B)Wi‐FiProtectedSetup(WPS)LightandButtonTheWPSbuttononthefrontofyourRoutercanbeusedtohelpestablishasecureconnectionbetweenyourRouterandotherWPS‐enabledWi‐Fidevicessuchascomputers.TousetheWPSfeatureonyourRouter,see“GettingStarted>AddingComputerstoYourNetwork>UsingtheWPSButton”.ThesmalllightneartheWPSbuttonshowswhatishappeningwhileyouareusingWPStoestablishaconnection.Off:IdleBlinkingBlue:TheRouterislisteningforaWPS‐enabledcomputerorotherdevice.SolidBlue:TheRouterhasmadeasecureconnectionwiththecomputerorotherdevice.Amber:Aconnectionwasnotcreated.
Back Panel [RDIAGRAMFORSHAREANDPLAYr_shareplay_back.ai]A)Modem(WAN)ConnectorConnectyourmodemtothisportusinganEthernetcable.B)Wired(LAN)ConnectorsConnectcomputersandotherwirednetworkdevicestotheseportsusingEthernetcables.C)USBPortUSBprinters,disks,andotherUSBdevicespluggedintothisportwillbesharedonyournetwork.EachUSBporthasalightthatindicatesitsstatus.Off:NoUSBdeviceisconnectedortheattachedUSBdeviceisnotinuse.Blinking:Pleasewaittounplugthedeviceuntilthelightturnsoff.On:TheUSBdeviceisconnectedandbeingsharedonyournetwork.D)ResetButtonThisbuttonisusedtorestartyourRouterinrarecaseswhenitfunctionsincorrectly.ResettingtheRouterwillpreserveyoursettings.Thisbuttonmayalsobeusedtorestorethefactorydefaultsettings.PleaseseetheTroubleshootingsectionformoreinformation.E)PowerConnectorConnecttheincludedpowersupplytothisjack. Technical Details Technical Features Integrated 802.11n Wireless Access Point Utilizing Dual-Band Network technology, your Router creates two separate networks (one at 2.4GHz band and the other at 5GHz band), allowing increased bandwidth to all your connected wireless devices and computers.
NAT IP Address Sharing To save you the cost of adding IP addresses per computer in your house, your Belkin Router uses Network Address Translation (NAT) technology, allowing you to share a single IP address across your network. SPI Firewall Your Router is equipped with a firewall that will protect your network from a wide array of common attacks and viruses. Universal Plug-and-Play (UPnP) Compatibility The UPnP (Universal Plug-and-Play) feature in your Router offers seamless operation of voice and video messaging, games, and other applications that are UPnP-compliant. Web-Based Advanced User Interface You can easily make changes to your Router’s advanced settings through your web browser. These changes can be made from any computer on your network. Belkin Router Monitor The Belkin Router Monitor application helps you to monitor your Router’s status and change network settings. Integrated 4-Port 10/100 Switch Your Router has a built-in, 4-port network switch to allow your wired computers to share: printers, data, MP3 files, digital photos, and much more. USB Port The USB port lets you plug in printers, hard drives, and other USB devices to share across your network. System Requirements Router Broadband Internet connection such as a cable or DSL modem with RJ45 (Ethernet) connection At least one computer with an installed network interface adapter TCP/IP networking protocol installed on each computer RJ45 Ethernet networking cable Internet browser Setup Software A computer running Windows® XP SP3 or higher, Windows Vista®, or Windows 7; or Mac OS® X v10.5 or above Minimum 1GHz processor and 512MB RAM 600MB of free hard-drive space for installation Memory Safe and USB Print and Storage Manager Windows XP SP3 or higher, Windows Vista, or Windows 7; or Mac OS X v10.5 or above only Minimum 1GHz processor and 512MB RAM 50MB of free hard-drive space for installation Using Your Router
Enabling Auto Update on Your Belkin Router The Router has the capability to automatically check for a newer version of firmware and alert you when it’s available. You can choose to download the new version or ignore it. By default this feature is disabled. If you want to enable it, select “Enable” and click “Apply Changes”. Note: We recommend you use a computer that has a wired connection to the Router. Setup steps: 1. Open a web browser on the computer. 2. In the address bar of the web browser, type “http://192.168.2.1”. 3. Click “Login” in the upper right-hand corner of the page. The Router does not ship with a password, so just click “Submit”. 4. Click on “System Settings” in the left-hand column under the “Utilities” heading. 5. Toward the lower-half side of the screen you will find “Auto Update Firmware Enabling”. 6. Select “Enable” by clicking the radio button and then click “Apply Changes” at the bottom of the screen. Updating Your Router via Your System Tray (Windows) or Menu Bar (Mac) Once you have completed the setup process, you will need to update the new software for your Router. This can be done easily via your computer’s system tray or menu bar. Setup steps:
1. Click on the blue Belkin Router Manager icon (right-click for Windows) in your system tray (Windows) or menu bar (Mac). 2. Select “Check for Updates” or “Update Available” from the menu. 3. You should now see the Belkin Updater window. 4. Click on the “Install Update” icon. Updating the Router’s Firmware via the Web Interface The following steps show you how to update your Router’s firmware using its web interface. You do not need to be connected to the Internet as this interface is built into the Router itself. Setup steps: 1. Locate and download the firmware file from the Belkin support site. (Type your part number into the search box in the top right corner and look for “Firmware” in the title.) 2. Save the file to a location on your computer where you can get to it easily, such as your desktop. 3. Connect the computer to one of the four LAN ports on the Router. 4. Open a web browser on the computer. 5. In the address bar of the web browser, type “http://192.168.2.1” and press “Enter” on your keyboard.
6. Click “Login” in the upper right-hand corner of the page. The Router does not ship with a password, so just click “Submit”. 7. Click on “Firmware Update” toward the bottom of the left-hand menu. 8. Click the “Browse” button toward the middle of the screen to search for the file you saved previously. Note: The firmware version in the images below is depicted as an example. Your file name will vary depending on your model and version. 9. Select the firmware file by left-clicking on it and then click the “Open” button in the lower-right corner of the window. This will take you back into the Router’s interface.
10. Click the “Update” button. 11. A prompt asking, “Are you sure you want to continue with upgrading?” will appear. Click “OK”. 12. A second prompt will open telling you the Router will not respond during the upgrade and warning you not to remove the power supply from the Router. Click “OK” once more. Congratulations. The firmware has been updated successfully. Resetting the Router Reset Button – Red The “Reset” button is used in rare cases when the Router may function improperly. Resetting the Router will restore the Router’s normal operation while maintaining the programmed settings. You can also restore the factory default settings by using the “Reset” button. Use the restore option in instances where you may have forgotten your custom password. Resetting the Router Push and release the “Reset” button. The lights on the Router will momentarily flash. The “Router” light will begin to blink. When the “Router” light becomes solid again, the reset is complete. Restoring Your Router to Factory Defaults Press and hold the “Reset” button for at least 5 seconds, and then release it. The lights on the Router will momentarily flash. The “Router” light will begin to blink. When the “Router” light becomes solid again, the restore is complete.
Restoring the Router to Default Settings Using the Web Interface Symptoms You need to restore the factory defaults using the web interface. This may be because the Router is not performing as expected or you wish to remove all previously configured settings. Setup steps: 1. Open a web browser on the computer. 2. In the address bar of the web browser, type “http://192.168.2.1”. 3. Click “Login” in the upper right-hand corner of the page. The Router does not ship with a password, so just click “Submit”. 4. Click on “Restore Factory Defaults” in the left-hand column under the “Utilities” heading. 5. Click on the “Restore Defaults” button. 6. A warning box will open that says, “Warning: All your settings will be lost. Are you sure you want to do this?” Click “OK”.
7. The Router will begin the restoring process. Once the restore is complete, the Router will reboot. Note: This may take several minutes. Your Router has successfully been restored to its factory settings.
Troubleshooting, Support, and Warranty Troubleshooting TheSetupCDdoesnotautomaticallystart.IfBelkinSetupdoesnotrunwhenyouinserttheCD‐ROM,yourcomputermaynotbeconfiguredtoopenCDsautomatically.IfBelkinSetupdoesnotappearwithin15seconds,browsetoyourCD‐ROMdriveandopenthe“BelkinSetup”icon.Alternatively,youmayvisithttp://router/andperformthesetupmanually.Pleasesee“ManualSetupUsingYourBrowser”earlierinthismanualformoreinformation.BelkinSetupcannotfindmyRouter.IfBelkinSetupisnotabletocommunicatewithyourRouterduringtheinstallationprocess,pleasecheckthefollowingitems.1) Makesurethatthewirelesshardwareonyourcomputeristurnedon,ifavailable.2) Tryconnectingyourcomputertooneofthefour“wired”portsontheRouterwithanEthernetcable.3) EnsurethattheRouterison.Thefront‐panellightshouldbeon.4) UnplugtheRouter’spowersupplyfor10seconds,thenplugitbackin.5) Theremaybefirewallsoftwareonyourcomputerpreventinganoutgoingconnection.Youmaychoosetotemporarilydisablethissoftwarebeforeattemptingsetup.IfBelkinSetupstillcannotfindtheRouter,youmightchoosetodoamanualsetup.Referto“ManuallyConfiguringNetworkSettings”inthismanualfordetails.BelkinSetupcannotconnectmyRoutertotheInternet.IfBelkinSetupisnotabletoconnecttheRoutertotheInternet,pleasecheckthefollowingitems:1) Use the troubleshooting suggestions within Belkin Setup.
2) If your ISP requires a user name and password, make sure that you have typed in your user name and password correctly. Some user names require that the ISP’s domain may be at the end of the name. Example: “myname@myisp.com”. The “@myisp.com” part of the user name may need to be typed as well as your user name. 3) If you continue to have no Internet connection, refer to “Manually Configuring Network Settings” in this manual for an alternative setup method. BelkinSetupcompletedinstallation,butIcannotbrowsetheWeb.ThelightonthefrontofmyRouterisblinkingamber.1) MakesuretheRouterisconnectedtoyourmodemwithanEthernetcableviatheRouter’soneWAN(modem)port.2) Unplugthemodemfromitspowersourceandmakesurethatitgoesdark.Thenreapplypowertothemodem.3) UnplugyourRouter’spowersupply,wait10seconds,andplugitbackin.ThiswillcausetheRoutertotrytoreestablishcommunicationwiththemodem.BelkinSetupcompletedinstallation,butIcannotbrowsetheWeb.ThelightonthefrontofmyRouterissolidamber.1) Use the troubleshooting suggestions within Belkin Setup. 2) If your ISP requires a user name and password, make sure that you have typed in your user name and password correctly. Some user names require that the ISP’s domain may be at the end of the name. Example: “myname@myisp.com”. The “@myisp.com” part of the user name may need to be typed as well as your user name. 3) If you have a static connection, your ISP will have assigned you an IP address, subnet mask, and gateway address. Please re-run Belkin Setup and enter this information when a static connection is mentioned.
4) You may need to configure your Router to meet the specific requirements of your ISP. To search our knowledge base for ISP-specific issues, go to: http://www.belkin.com/support and type in “ISP”. 5) If you continue to have no Internet connection, refer to “Manually Configuring Network Settings” in this manual for an alternative setup method. Ican’tconnecttotheInternetwirelessly.IfthelightonthefrontoftheRouterissolidblue,thenyourRouterisconnectedtotheInternet.YoumaynotbeconnectedtotheRouter’swirelessnetwork.Pleasereferto“AddingComputerstoYourNetwork”inthismanualforinstructions.If your Windows XP computer is running SP2, you will not be able to set up the Router via the wireless setup process. You will need to either update to Windows XP SP3 or complete the setup via a wired connection.
Ican’tconnecttotheInternetwirelesslyandmynetworknameisnotlistedinAvailableNetworks.1) VerifythatyourRouterisonandthefront‐panellightshowssolidblue.2) IfyouarefarfromtheRouter,youmighttrymovingclosertoseeifyoumighthavebeenoutofrange.3) UsingacomputerattachedtotheRouterviaanetworkcable,visithttp://router/andensurethat“BroadcastSSID”isON.Thissettingisfoundonthe“ChannelandSSID”page.Mywirelessnetworkperformanceisslow,inconsistent,suffersfromweaksignal,orI’mhavingdifficultymaintainingaVPNconnection.Wireless technology is radio-based, which means connectivity and the throughput performance between devices decreases when the distance between devices increases. Other factors that will cause signal degradation (metal is generally the worst culprit) are obstructions such as walls and metal appliances. Note also that connection speed may decrease as you move farther away from the Router. In order to determine if wireless issues are related to range, we suggest temporarily moving the computer within 10 feet from the Router if possible. Changing the wireless channel—Depending on local wireless traffic and interference, switching the wireless channel of your network can improve performance and reliability. See the section titled “Changing the Wireless Channel” for instructions on how to choose other channels. Limiting the wireless transmit rate—Limiting the wireless transmit rate can help improve range and connection stability. Most wireless cards have the ability to limit the transmission rate. To change this property in Windows, go to the Windows Control Panel, open “Network Connections”, and double-click on your wireless card’s connection. In the properties dialog, select the “Configure” button on the “General” tab, then choose the “Advanced” tab and select the rate property.
Wireless client cards are usually set to automatically adjust the wireless transmit rate for you, but doing so can cause periodic disconnects when the wireless signal is too weak; as a rule, slower transmission rates are more stable. Experiment with different connection rates until you find the best one for your environment. Note that all available transmission rates should be acceptable for browsing the Internet. For more assistance, see your wireless card’s user manual. I’veinstalledthisnewRouterandsomeofmynetworkclients(computers,gameconsoles,etc.)arenowunabletoconnect.YournewRoutercamepre‐configuredwithanetworknameandpassword,foundprintedonanattachedcard.AllclientsmustusethisnetworknameandpasswordtoconnectwirelesslytoyourRouter.Youwillneedtofindthenetworksettingsonyourclient,selectthenetworknameprintedonthecardfromthelistofavailablenetworks,andenterthepasswordwhenpromptedtojointhewirelessnetwork.DoestheRoutersupportWirelessProtectedAccess(WPA)security?TheRoutershipswithWPA/WPA2securityturnedon.WindowsXPandsomeoldernetworkhardwaremayrequireasoftwareupdatetosupportWPA/WPA2.IamhavingdifficultysettingupWPAsecurityonmyRouter.1) LogintoyourRouterbyvisitinghttp://router/withyourwebbrowser.Click on the “Login” button in the top right-hand corner of the screen. You will be asked to enter your password. If you have never set a password, leave the “Password” field blank and click “Submit”. 2) Click“Wireless”intheleft‐handmenu.Thenclick“Security”justbelowthat.3) Selectthe“WPA/WPA2”option.
4) Enterapassword.Thiscanbefrom8–63charactersofyourchoice,includingspacesandpunctuation,ORa64‐digithexadecimalnumber(usingonlythenumbers0–9andlettersA–F).5) Click“ApplyChanges”tofinish.Yourwirelessconnectionisnowencrypted.Eachcomputerusingyourwirelessnetworkwillneedtousethenewkey.Note:IfyouareconfiguringtheRouteroverawirelessconnection,youwillhavetore‐connecttotheRouterafterchanginganysecuritysettings.Note:SomeoldernetworkinghardwaresupportsonlyWEPencryption.Ifyouroldercomputerscannotconnecttoyournetwork,try128‐bitor64‐bitWEP,orseeksoftwareupdatesfromtheirmanufacturers.IamhavingdifficultysettingupWiredEquivalentPrivacy(WEP)securityonmyRouter.1) LogintoyourRouter.Visithttp://router/withyourwebbrowser.Click on the “Login” button in the top right-hand corner of the screen. You will be asked to enter your password. If you have never set a password, leave the “Password” field blank and click “Submit”. 2) Click“Wireless”intheleft‐handmenu.Thenclick“Security”justbelowthat.3) Selectthe“128‐bitWEP”option.4) YoumaytypeinaWEPkeymanually,orgenerateonefromapassphrase.Typeaphraseinthe“Passphrase”fieldandclickthe“Generate”button.AWEPkeyiscomposedof26hexadecimaldigits(0–9,A–F).Forexample,C3030FAF4BB2C3D44BC3D4EE74isavalid128‐bitWEPkey.5) Click“ApplyChanges”tofinish.Yourwirelessactivityisnowencrypted.Eachcomputerusingyourwirelessnetworkwillneedtousethenewkey.
Note:IfyouareconfiguringtheRouteroverawirelessconnection,youwillhavetore‐connecttotheRouterafterchanginganysecuritysettings.Note:Someoldernetworkinghardwaresupportsonly64‐bitWEPencryption.Ifyouroldercomputerscannotconnecttoyournetwork,try64‐bitWEP.AdiskIpluggedintotheUSBportisnotshowinguponmycomputerorinMemorySafe.1) IsthelightonovertheUSBportthatthediskispluggedinto?Ifnot,tryunpluggingandre‐pluggingthedisk.PleasecheckthattheUSBconnectorisfirmlypluggedintotheRouter.2) Ifyourdiskhasanoptionalpowersupply,pleaseuseitwhilethediskisattachedtoyourRouter.3) TheRoutersupportsFAT16,FAT32‐,orNTFS‐formatteddisks.DisksinotherformatswillnotappearintheFinder(MacOSX)orWindowsInternetExplorer®.AdiskIpluggedintotheUSBportisnotcomingonorremainsononlyforashorttime.SomedrivesrequiremorepowerthantheRouter’sUSBportprovides.Ifyourdiskhasanoptionalpowersupply,pleaseuseitwhilethediskisattachedtoyourRouter.AprinterIpluggedintotheUSBportisnotshowinguponmycomputer.1) IsthelightonovertheUSBportthattheprinterispluggedinto?Ifnot,tryunpluggingandre‐pluggingtheprinter.PleasecheckthattheUSBconnectorisfirmlypluggedintotheRouter.2) ToprinttoaprinterattachedtotheRouter,yourcomputermusthavethatprinter’sdriverinstalled.Pleasecheckthatthedriverisinstalled.
3) Theprintermaynotbesettoauto‐connect.ViatheBelkinRouterManager,opentheUSBPrintandStorageCenter.Checkthattheprinterappearsinthelistofavailabledevices.Viewthepropertiesoftheprinter,andcheckthat“auto‐connect”isselected.AdifferentsortofUSBdevicethatIpluggedintotheUSBportisnotshowinguponmycomputer.MostUSBdevicesotherthandisksandprintersmustbeaccessedviatheUSBPrintandStorageCenter.1) IsthelightonovertheUSBportthatthedeviceispluggedinto?Ifnot,tryunpluggingandre‐pluggingthedevice.PleasecheckthattheUSBconnectorisfirmlypluggedintotheRouter.2) ViatheBelkinRouterManager,opentheUSBPrintandStorageCenter.Checkthatthedeviceappearsinthelistofavailabledevices.3) Selectthedeviceandclickthe“Use”button.Thedevicewillbevirtuallyconnectedtoyourcomputeruntilyouchooseto“StopUsing”thedevice,oranotherpersonrequestsuseofthedevice. Technical Support UShttp://www.belkin.com/supportUKhttp://www.belkin.com/uk/supportAustraliahttp://www.belkin.com/au/support
NewZealandhttp://www.belkin.com/au/supportSingapore1800 622 1130 Europehttp://www.belkin.com/uk/support Belkin International, Inc., Limited 2-Year Product Warranty What this warranty covers. Belkin International, Inc. (“Belkin”) warrants to the original purchaser of this Belkin product that the product shall be free of defects in design, assembly, material, or workmanship. What the period of coverage is. Belkin warrants the Belkin product for two years. What will we do to correct problems? Product Warranty. Belkin will repair or replace, at its option, any defective product free of charge (except for shipping charges for the product). Belkin reserves the right to discontinue any of its products without notice, and disclaims any limited warranty to repair or replace any such discontinued products. In the event that Belkin is unable to repair or replace the product (for example, because it has been discontinued), Belkin will offer either a refund or a credit toward the purchase of another product from Belkin.com in an amount equal to the purchase price of the product as evidenced on the original purchase receipt as discounted by its natural use. What is not covered by this warranty? All above warranties are null and void if the Belkin product is not provided to Belkin for inspection upon Belkin’s request at the sole expense of the purchaser, or if Belkin determines that the Belkin product has been improperly installed, altered in any way, or tampered with. The Belkin Product Warranty does not protect against acts of God such as flood, lightning, earthquake, war, vandalism, theft, normal-use wear and tear, erosion, depletion, obsolescence, abuse, damage due to low voltage disturbances (i.e. brownouts or sags), non-authorized program, or system equipment modification or alteration. How to get service. To get service for your Belkin product you must take the following steps:
1. Contact Belkin International, Inc., at 12045 E. Waterfront Drive, Playa Vista, CA 90094, Attn: Customer Service, or call (800)-223-5546, within 15 days of the Occurrence. Be prepared to provide the following information: a. The part number of the Belkin product. b. Where you purchased the product. c. When you purchased the product. d. Copy of original receipt. 2. Your Belkin Customer Service Representative will then instruct you on how to forward your receipt and Belkin product and how to proceed with your claim. Belkin reserves the right to review the damaged Belkin product. All costs of shipping the Belkin product to Belkin for inspection shall be borne solely by the purchaser. If Belkin determines, in its sole discretion, that it is impractical to ship the damaged equipment to Belkin, Belkin may designate, in its sole discretion, an equipment repair facility to inspect and estimate the cost to repair such equipment. The cost, if any, of shipping the equipment to and from such repair facility and of such estimate shall be borne solely by the purchaser. Damaged equipment must remain available for inspection until the claim is finalized. Whenever claims are settled, Belkin reserves the right to be subrogated under any existing insurance policies the purchaser may have. How state law relates to the warranty. THIS WARRANTY CONTAINS THE SOLE WARRANTY OF BELKIN. THERE ARE NO OTHER WARRANTIES, EXPRESSED OR, EXCEPT AS REQUIRED BY LAW, IMPLIED, INCLUDING THE IMPLIED WARRANTY OR CONDITION OF QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND SUCH IMPLIED WARRANTIES, IF ANY, ARE LIMITED IN DURATION TO THE TERM OF THIS WARRANTY. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. IN NO EVENT SHALL BELKIN BE LIABLE FOR INCIDENTAL, SPECIAL, DIRECT, INDIRECT, CONSEQUENTIAL OR MULTIPLE DAMAGES SUCH AS, BUT NOT LIMITED TO, LOST BUSINESS OR PROFITS ARISING OUT OF THE SALE OR USE OF ANY BELKIN PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
This warranty gives you specific legal rights, and you may also have other rights, which may vary from state to state. Some states do not allow the exclusion or limitation of incidental, consequential, or other damages, so the above limitations may not apply to you. *Regulatory Information FCC Statement DECLARATION OF CONFORMITY WITH FCC RULES FOR ELECTROMAGNETIC COMPATIBILITY We, Belkin International, Inc., of 12045 E. Waterfront Drive, Playa Vista, CA 90094, declare under our sole responsibility that the device, F9K1102 V21, complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Caution: Exposure to Radio Frequency Radiation. The device shall be used in such a manner that the potential for human contact normal operation is minimized. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body. Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures:  Reorient or relocate the receiving antenna.  Increase the distance between the equipment and the receiver.  Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.  Consult the dealer or an experienced radio/TV technician for help. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter. Canada-Industry Canada (IC) The wireless radio of this device complies with RSS 139 & RSS 210 Industry Canada. This Class B digital apparatus complies with Canadian ICES-003. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. Cet appareil numérique de la classe B conforme á la norme NMB-003 du Canada.
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. IC Radiation Exposure Statement: This equipment complies with IC RSS-102 radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body. This Class [B] digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe [B] est conforme à la norme NMB-003 du Canada.
*Back cover © 2011 Belkin International, Inc. All rights reserved. All trade names are registered trademarks of respective manufacturers listed. iPad, iPhone, iPod touch, Mac, and Mac OS are trademarks of Apple Inc., registered in the U.S. and other countries. Windows, Windows Vista, Internet Explorer, and DirectX are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

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