Belkin F9K1117V2 AC1200 DB Wi-Fi Dual-Band AC+ Gigabit Router User Manual Regulatory Information
Belkin International, Inc. AC1200 DB Wi-Fi Dual-Band AC+ Gigabit Router Regulatory Information
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User Manual
Wireless AC+ Gigabit ROUTER AC1200 DB USER MANUAL 8820-01755 Rev. A01 F9K1113V4 TABLE OF CONTENT Getting Started123 What’s in the Box Initial Setup Manually Set Up Your Internet Connection Additional Capabilities Adding Other USB Devices USB Print and Storage Manager Guest Access Media Server by myTwonky Content Filtering by Norton Intellistream QoS IPv6 Configuration Getting to Know Your Router Front Panel Back Panel Technical Details Technical Features System Requirements Using Your Router Enabling Auto Update on Your Router Updating the Router’s Firmware via the Web Interface Resetting the Router Restoring your Router to Factory Default Troubleshooting, Support, and Warranty Troubleshooting Technical Support Belkin International, Inc., Limited 2-Year Product Warranty Regulatory Information FCC Statement Getting Started What’s in the Box AC1200 DB Wireless AC+ Gigabit Router Ethernetcable(attachedtorouter) Powersupply(attachedtorouter) Networkinformationcard(attachedtorouter) Quick Setup Guide Initial Setup WheretoPlaceYourRouter Forthebestresults,placetheRouternexttoyourmodeminan openlocation,awayfromlargemetalobjectsandmagnetssuchas thosefoundinspeakers.RaisingtheRouterabovefloorlevelcan improvethestrengthofyourwirelesssignal. HowtoSetItUp Connect Your AC1200 DB Router ΅ΦΣΟ͑ΠΗΗ͑ΪΠΦΣ͑ΞΠΕΖΞ͑ΓΪ͑ΕΚΤΔΠΟΟΖΔΥΚΟΘ͑ΚΥΤ͑ΡΠΨΖΣ͑ΤΦΡΡΝΪ͑͟΄ΠΞΖ͑ΞΠΕΖΞΤ͑ΙΒΧΖ͑Β͑ΓΒΥΥΖΣΪ͑ ΓΒΔΜΦΡͬ͑ΥΙΚΤ͑ΨΚΝΝ͑ΟΖΖΕ͑ΥΠ͑ΓΖ͑ΕΚΤΔΠΟΟΖΔΥΖΕ͑ΒΥ͑ΥΙΚΤ͑ΥΚΞΖ͑ΒΤ͑ΨΖΝΝ͑͟ ͭΡΝΖΒΤΖ͑ΦΤΖ͑ΚΞΒΘΖ͑͑͢ΗΣΠΞ͑ΤΥΖΡ͑͑͢ΠΗ͑ΥΙΖ͑ΟΖΨ͑ΨΖΝΔΠΞΖ͑ΔΒΣΕ͑Ρ͔͑ͩͩͣͣͣ͑͢͡͞͡͡ΖΧ͑Ͳͯ͑͡͡ ͑ ʹΠΟΟΖΔΥ͑ΪΠΦΣ͑ΠΦΥΖΣ͑ΥΠ͑ΪΠΦΣ͑ΞΠΕΖΞ͑ΦΤΚΟΘ͑ΥΙΖ͑ΔΒΓΝΖ͙͑ΒΝΣΖΒΕΪ͑ΒΥΥΒΔΙΖΕ͚͑͟ ͑ ͑ ͭΡΝΖΒΤΖ͑ΦΤΖ͑ΚΞΒΘΖ͑ͣ͑ΗΣΠΞ͑ΤΥΖΡ͑͑͢ΠΗ͑ΥΙΖ͑ΟΖΨ͑ΨΖΝΔΠΞΖ͑ΔΒΣΕ͑Ρ͔͑ͩͩͣͣͣ͑͢͡͞͡͡ΖΧ͑Ͳͯ͑͡͡ ͑ ͑ ΠΨΖΣ͑ΦΡ͑ΪΠΦΣ͑ΞΠΕΖΞ͑ΓΪ͑ΡΝΦΘΘΚΟΘ͑ΚΟ͑ΚΥΤ͑ΡΠΨΖΣ͑ΤΦΡΡΝΪ͑͟ͺΗ͑ΪΠΦΣ͑ΞΠΕΖΞ͑ΙΒΤ͑Β͑ΓΒΥΥΖΣΪ͑ΓΒΔΜΦΡ͑͝ ΚΥ͑ΔΒΟ͑ΓΖ͑ΣΖΔΠΟΟΖΔΥΖΕ͑ΒΥ͑ΥΙΚΤ͑ΥΚΞΖͬ͑ΪΠΦ͑ΞΒΪ͑ΟΖΖΕ͑ΥΠ͑ΙΠΝΕ͑ΥΙΖ͑ΣΖΤΖΥ͑ΓΦΥΥΠΟ͑ΗΠΣ͑͑͢͡ΤΖΔΠΟΕΤ͑͟ ͑ ΠΨΖΣ͑ΦΡ͑ΪΠΦΣ͑ΠΦΥΖΣ͑ΓΪ͑ΡΝΦΘΘΚΟΘ͑ΚΟ͑ΚΥΤ͑ΡΠΨΖΣ͑ΤΦΡΡΝΪ͑͟ ͑ ͭΡΝΖΒΤΖ͑ΦΤΖ͑ΚΞΒΘΖ͑ͤ͑ΗΣΠΞ͑ΤΥΖΡ͑͑͢ΠΗ͑ΥΙΖ͑ΟΖΨ͑ΨΖΝΔΠΞΖ͑ΔΒΣΕ͑Ρ͔͑ͩͩͣͣͣ͑͢͡͞͡͡ΖΧ͑Ͳͯ͑͡͡ Connect to Your Router Retrieve the network ID card from the foot of your new Belkin Router. [Diagram of bottom of the router showing service card – can be obtained from “Tested QIG 2011 07 14.pdf” provided] Can’t find the card? The default network name and password are also printed on the foot of the Router. Use your computer, tablet, or smartphone to connect to the wireless network shown on the network ID card. For information on how to connect your wireless devices, please see the “Connect Your Wireless Devices” section on page 20. When requested, please enter the password (security key) provided on the card. WhenyourdevicehasconnectedtotheRouter,useabrowserto visithttp://router/. Therouter homepage willappear. If the page does not load, then try visiting http://192.168.2.1 to see the router homepage. Click the “Detect my connection” button in green. (If you would rather set up the Router manually, click the “set it up manually” link and proceed to page 10.) After several moments, your Router should automatically detect your Internet connection and restart. This can take anywhere from 30 seconds to 3 minutes depending on your connection type. If your Router is unable to establish an Internet connection on its own, you may be asked to restart your modem or provide a username and password if your connection requires one. Follow the on-screen instructions provided. Once your Router is online, it will determine if there is a firmware update available and offer to install it. Please allow up to 5 minutes for the firmware to update. If there are no updates available, then setup will proceed. At the next screen you will be invited to change your network name and password. Re-using your previous network name (SSID) and password makes connecting your existing devices to the new router much easier. If you decide to change these settings, then enter the new values and click “Save and Continue.” (Note: The password must be at least 8 characters long.) If you changed your network name and password, make note of it on the service card located on the foot of the Router. You will then have to connect to the new network. Please take this opportunity to register your Router. This will help technical support if there is a problem with your Router. Simply complete each of the required fields and click “Complete Registration.” If you don’t want to register right now, click “Register Later” to proceed. At the next screen you can download optional software that was bundled with your Router. This screen shows you optional software that is available for your Router, such as the USB software to allow you to print through the Router’s USB port. If you wish to download and install any of these software programs, simply click on the button appropriate for your device. When finished installing optional software, click “Thanks, take me to the dashboard.” Congratulations! You are now at your Router’s dashboard. Your Router is set up and ready to use. UsingtheWPSButton 1)StartWPSPushButtonConnection(WPSPBC)onyour computerorotherWiFidevicethatyouwouldliketo connectwirelesslytoyourRouter.Oftentherewillbea buttonforthispurposeinsoftwarethatcamewiththedevice, oraphysical“WPS,”“PBC,”or“Security”buttononthedevice itself. 2)Withintwominutes,presstheWPSbuttononyourRouter andholdfortwoseconds. TheWPSlight(smalllightaboveWPSbutton)willblinkblue whileitlistensforyourWiFidevice.Onceaconnectionis established,thelightwillturnblueandthengoout.Ifa connectionisnotestablished,thelightwillblinkamber.You mayrepeattheprocesstotryagain. YoucanrepeatthisprocessforeachWPSenableddeviceyou’d liketoaddtoyournetwork. Manually Set Up Your Internet Connection Use a browser to visit http://router/. You can also try visiting http://192.168.2.1/. The Router’s Welcome page should appear. Click the “Set it up manually” link. Please select the type of connection your ISP provides. Refer to page 15 for a description of the connection types. If the selected connection type requires additional information (such as an ISP username and password), the system will ask you for it. At the next screen you will be invited to change your network name and password. Reusing your previous network name (SSID) and password makes connecting your existing devices to the new router much easier. If you decide to change these settings, then enter the new values and click “Save and Continue.” (Note: The password must be at least 8 characters long.) If you changed your network name and password, make note of it on the service card located on the foot of the Router. You will then have to connect to the new network. Please refer to page 20 to do this. Click “Great, what’s next?” Please take this opportunity to register your Router. This will help technical support if there is a problem with your Router. Simply complete each of the required fields and click “Complete Registration.” If you don’t want to register right now, click “Register Later” to proceed. At the next screen you can download optional software that was bundled with your Router. This screen shows you optional software that is available for your Router, such as the USB software to allow you to print through the Router’s USB port. If you wish to download and install any of these software programs, simply click on the button appropriate for your device. When finished installing optional software, click “Thanks, take me to the dashboard.” Congratulations! You are now at your Router’s dashboard. Your Router is now set up and ready to use. ThestatusofyourInternetconnectionisshownintheupperleft corneroftheRouter’shomepage. If it does not say “Online,” troubleshooting information will be displayed. Manually Configuring Your Router’s Internet from the Dashboard To set up your ISP connection manually, select “ISP Connection Type” from the list under the header “WAN Settings.” Dynamic Connection Cable and fiber customers generally require a dynamic connection. Some DSL customers require a PPPoE connection. Let’s try dynamic first. Select “Dynamic” from the menu that appears and press “Next.” A host name is generally not required. Hit “Save.” The Router will restart. If after a few minutes your Internet Status says “Online,” you’re done! You can surf the Internet. If these steps do not work, try restarting your modem and repeating the process. If not, we’ll try a PPPoE connection next. PPPoEConnection SomeDSLcustomersrequireaPPPoEconnection.SelectPPPoE thistimeandpress“Next.” Enter the username and password supplied by your Internet provider and click “Save.” Ignore the other fields unless required by your ISP. The Router will restart. If after a few minutes your Internet Status says “Connected,” you’re done! You can surf the Internet. If these steps do not work, try restarting your modem and repeating the process. Connect Your Wireless Devices iOS (iPhone, iPad, and iPod touch) 1. Open the Settings app and select the Wi-Fi menu item. 2. Select your wireless network from the list that appears there. If asked to do so, enter the network password. Mac OS® X Your Mac® provides a menu of available wireless networks at the right end of the menu bar. 1. Click on the icon showing wireless waves. 2. Select your wireless network from the list that appears there. If asked to do so, enter the network password. Android™ (phones and tablets) 1. Open the Settings app and select Wireless and Network. 2. From there, select Wi-Fi to see the list of available networks. 3. Select your wireless network from the list. If asked to do so, enter your network password Windows® 7 Your computer provides a menu of available wireless networks at the right end of the task bar. 1. Left-click on the icon that looks like signal strength bars. 2. Select your wireless network from the list. If asked, enter your network password (network key). Windows Vista® and Windows XP Your device provides a menu of available wireless networks at the right end of the task bar. 1. Right-click on the icon that shows a computer with wireless waves (XP) or two computers (Windows Vista). 2. Choose “View Available Wireless Networks (XP)” or “Connect to a network (Vista)” from the menu. 3. Select your wireless network from the list. If asked, enter your network password (network key). ͑ Additional Capabilities Adding USB Devices [USBINVITATIONDIAGRAM(TBD)] AddingaDrive YoucanshareaUSBharddriveorflashdrivetoyournetworkvia yourRouter’sUSBport.Onceconnected,youcansharefilesand musicwithothercomputersanddeviceswithinyournetwork. PlugyourUSBharddriveintotheUSBportonthebackofyour Router. Youcanmanuallycheckthestatusofyourshareddriveby visitingtheUSBPrintandStorageManager.Ifyouhave difficultysharingadriveonyournetwork,pleaseseethe “Troubleshooting”sectionofthismanual. A few USB hard disks require more power than the Router’s USB port provides. In these cases, you may notice the drive failing to come on or remaining on for a short time. If your disk has an optional power supply, please use it while the disk is attached to your Router. AddingaPrinter YoucanaddaprintertoyournetworkviayourRouter’sUSBport. Onceconnected,youcanprintfromvariouscomputersand wirelessdeviceswithinyournetwork. Plugyourprinter’sUSBcableintotheUSBportlocatedontheback ofyourRouter. Youcanmanuallycheckthestatusofyourprinterbyvisitingthe USBPrintandStorageManager,foundundertheBelkinicon displayedinyoursystemtray(Windows)ormenubar(Mac).Ifyou havedifficultysharingaprinteronyournetwork,pleaseseethe “Troubleshooting”sectionofthismanual. Note:Eachcomputerthatwillusetheprintermusthaveboththe Belkinsoftwareandtheprinter’sdriverinstalled.Iftheprint driverisnotinstalled,youwillbeaskedtoinstallitbytheBelkin USBPrintandStorageManager. AddingOtherUSBDevices OtherUSBdevicesmayalsobesharedviayourRouter.Plugyour deviceintotheUSBportlocatedonthebackofyourRouter. ComputersrunningtheBelkinUSBPrintandStorageManagerwill beabletomakeuseoftheshareddevice. Optional Software USBPrintandStorageCenter TheUSBPrintandStorageCenterhelpstomanageandmonitorthe useofyourUSBprinters,scanners,harddrives,andotherdevices thatareconnectedtoyourRouter’sUSBportandsharedacross yournetwork. Additional Capabilities GuestAccess YoucanallowgueststouseyourInternetconnectionwithout joiningyourpersonalnetwork.Thenetworknameandpassword fortheguestnetworkislocatedonthenetworkinformationcard foundunderthefootofyourRouter. Apersonusingyourguestnetworkwillbeabletojoinwithouta password,butwillbeshownaloginpagewhentheyattempttosurf theWeb.Theywillneedtoentertheguestpasswordintothispage tocontinue. Media Server by myTwonky Media Server by myTwonky lets your Router stream music, movies, and photos to different DLNA/UPnP devices on your network. In order to use Media Server by myTwonky, you will need to insert a USB storage device with media content into a free USB port on the back of your Router. Your Router will begin to make your content available to other devices on your network automatically. If you want to configure Media Server by myTwonky, visit http://router/ and choose “Media Server.” There are several settings in the configuration page: DLNA Server: Enables or disables your media server Server Name: The name under which other devices will see your content Refresh: Re-scans your USB storage devices for media content Shared Drives: Shows information about and status of each of your attached drives. You can see the name of the drive, its capacity, and whether media is being served from it or not. When you click “Save,” your Router will save your changes. Website Filters. Powered by Norton Web filters provide a first layer of whole-home Internet protection to guard you from unsafe and inappropriate websites on any device on your network. There are four different filtering options: 1. Block malicious, adult, and other non-family-friendly sites 2. Block malicious and adult sites 3. Block malicious sites 4. No filters If you think a site should be added to the filtering list, submit a request at safeweb.norton.com. Content filtering may not work as intended if: 1. You are connecting through a VPN router. 2. You are routing traffic through a proxy server. 3. You have previously visited the site and it has been stored in your cache. 4. You manually set the DNS servers on your computer, tablet, or smartphone. Intellistream QoS Intellistream prioritizes video and gaming traffic for a better online entertainment experience. There are two ways to enable Intellistream: Run a Speed Test: In order for Intellistream to provide you the best media experience, your Router needs to know what your approximate Internet speeds are. Click “Run a Speed Test” and the test will begin. Once complete you will see the results. If your Internet speed is greater than 70Mbps when downloading, Intellistream QoS will only improve your uploading experience. Refresh – This will retest your Internet speed. When you click “Save,” your Router will save your changes. Manual set – This will let you set your approximate Internet speeds. If you do not know your Internet speeds, contact your ISP. When you click “Save,” your Router will save your changes. Intellistream is now enabled. IPv6 Configuration A new version of Internet Protocol (IP) uses a 128-bit address to implement additional features that are not present in current IP addresses. Contact your ISP to inquire about their support for IPv6. Pass-Through Devices connected to your Router can talk to each other using native IPv6 packets, but information will be sent to all connected devices. Pass-through is not efficient and is not recommended for consistent use. Getting to Know Your Router Front Panel [DIAGRAMfront.ai] A)RouterStatusLight YourRouter’sstatusisshownbythelightonthefront. Off:TheRouterisnotpluggedintoapowersource. BlinkingBlue:TheRouterisstartingup. SolidBlue:TheRouterisconnectedtotheInternet. BlinkingAmber:TheRoutercan’tdetectthemodem.Eitherthemodemis off,isnotpluggedintotheRouter,orisunresponsive. B)WiFiProtectedSetup(WPS)LightandButton TheWPSbuttononthefrontofyourRoutercanbeusedtohelp establishasecureconnectionbetweenyourRouterandotherWPS enabledWiFidevicessuchascomputers.TouseWPS,referto page9. ThesmalllightneartheWPSbuttonshowswhatishappening whileyouareusingWPStoestablishaconnection. Off:Idle BlinkingBlue:TheRouterislisteningforaWPSenabledcomputeror otherdevice. SolidBlue:TheRouterhasmadeasecureconnectionwiththecomputeror otherdevice. Amber:Aconnectionwasnotcreated. Back Panel [RDIAGRAMFORSHAREANDPLAYr_shareplay_back.ai] A)Modem(WAN)Connector ConnectyourmodemtothisportusinganEthernetcable. B)Wired(LAN)Connectors Connectcomputersandotherwirednetworkdevicestotheseports usingEthernetcables. C)USBPort USBprinters,disks,andotherUSBdevicespluggedintothisport willbesharedonyournetwork.EachUSBporthasalightthat indicatesitsstatus. Off:NoUSBdeviceisconnectedortheattachedUSBdeviceisnotinuse. Blinking:Pleasewaittounplugthedeviceuntilthelightturnsoff. On:TheUSBdeviceisconnectedandbeingsharedonyournetwork. D)ResetButton ThisbuttonisusedtorestartyourRouterinrarecaseswhenit functionsincorrectly.ResettingtheRouterwillpreserveyour settings.Thisbuttonmayalsobeusedtorestorethefactorydefault settings.PleaseseetheTroubleshootingsectionformore information. E)PowerConnector Connecttheincludedpowersupplytothisjack. Technical Details Technical Features Integrated 802.11n Wireless Access Point Utilizing Dual-Band Network technology, your Router creates two separate networks (one at 2.4GHz band and the other at 5GHz band), allowing increased bandwidth to all your connected wireless devices and computers. NAT IP Address Sharing To save you the cost of adding IP addresses per computer in your house, your Belkin Router uses Network Address Translation (NAT) technology, allowing you to share a single IP address across your network. SPI Firewall Your Router is equipped with a firewall that will protect your network from a wide array of common attacks and viruses. Universal Plug-and-Play (UPnP) Compatibility UPnP offers seamless operation of voice and video messaging, games, and other applications that are UPnP-compliant. Web-Based Advanced User Interface You can easily make changes to your Router’s advanced settings through your web browser. These changes can be made from any computer on your network. Integrated 4-Port Gigabit Switch Your Router has a built-in, 4-port network switch to allow your wired computers to share: printers, data, MP3 files, digital photos, and much more. USB Port The USB port lets you plug in printers, hard drives, and other USB devices to share across your network. System Requirements Router Broadband Internet connection such as a cable or DSL modem with RJ45 (Ethernet) connection At least one computer with an installed network interface adapter TCP/IP networking protocol installed on each computer RJ45 Ethernet networking cable Internet browser Setup A computer running Internet Explorer® 8 or higher, Firefox®, Google Chrome™, or Safari® Minimum 1GHz processor and 512MB RAM Or a smart device running iOS or Android operating systems USB Print and Storage Manager Windows XP SP3 or higher, Windows Vista, or Windows 7; or Mac OS X v10.5 or above Minimum 1GHz processor and 512MB RAM 50MB of free hard-drive space for installation Using Your Router Auto Update on Your Belkin Router The Router will automatically check for a newer version of firmware every time you log into the dashboard and alert you with a message at the top of the screen if there is an update available. You can choose to download the new version or ignore it. You will see a series of prompts warning you that the firmware is about to be updated. Please do not disconnect the power from the Router at this time as it could cause the system to fail. Updating the Router’s Firmware via the Web Interface The following steps show you how to update your Router’s firmware using its web interface. You do not need to be connected to the Internet as this interface is built into the Router itself. Setup steps: 1. Locate and download the firmware file from the Belkin support site. (Type your part number into the search box in the top right corner and look for “Firmware” in the title.) 2. Save the file to a location on your computer where you can get to it easily, such as your desktop. 3. Connect the computer to one of the four LAN ports on the Router (refer to image). 4. Open a web browser on the computer. 5. In the address bar of the web browser, type “http://router” or “http://192.168.2.1” and press “Enter” on your keyboard. 6. 7. Click on “Firmware Update” toward the bottom. Click the “Choose File” button toward the middle of the screen to search for the file you saved previously. Note: The firmware version in the image above is depicted as an example. Your file name will vary depending on your model and version. 8. 9. Select the firmware file by left-clicking on it and then click the “Open” button in the lowerright corner of the window. This will take you back into the Router’s interface. Click the “Update” button. 10. A prompt asking, “Are you sure you want to continue with upgrading?” will appear. Click “OK”. 11. A second prompt will open telling you the Router will not respond during the upgrade and warning you not to remove the power supply from the Router. Click “OK” once more. Congratulations. The firmware has been updated successfully. Resetting the Router Reset Button – Red The “Reset” button is used in rare cases when the Router may function improperly. Resetting the Router will restore the Router’s normal operation while maintaining the programmed settings. You can also restore the factory default settings by using the “Reset” button. Use the restore option in instances where you may have forgotten your custom password. Resetting the Router Push and release the “Reset” button. The lights on the Router will momentarily flash. The “Router” light will begin to blink. When the “Router” light becomes solid again, the reset is complete. Restoring Your Router to Factory Defaults Press and hold the “Reset” button for at least 5 seconds, and then release it. The lights on the Router will momentarily flash. The “Router” light will begin to blink. When the “Router” light becomes solid again, the restore is complete. Restoring the Router to Default Settings Using the Web Interface Symptoms You need to restore the factory defaults using the web interface. This may be because the Router is not performing as expected or you wish to remove all previously configured settings. Setup steps: 1. Open a web browser on the computer. 2. In the address bar of the web browser, type “http://router” or “http://192.168.2.1”. 3. 4. 5. Click on “Restore Factory Defaults” in the left-hand column under the “Utilities” heading. Click on the “Restore Defaults” button. A warning box will open that says, “Warning: All your settings will be lost. Are you sure you want to do this?” Click “OK”. 6. The Router will begin the restoring process. Once the restore is complete, the Router will reboot. Note: This may take several minutes. Your Router has successfully been restored to its factory settings. Troubleshooting, Support, and Warranty Troubleshooting Ican’tconnecttotheInternetwirelessly. IfthelightonthefrontoftheRouterissolidblue,thenyourRouter isconnectedtotheInternet.Youmaynotbeconnectedtothe Router’swirelessnetwork.Pleasereferto“ConnectYourWireless Devices”onpage20ofthismanualforinstructions. If your Windows XP computer is running SP2, you will not be able to set up the Router via the wireless setup process. You will need to either update to Windows XP SP3 or complete the setup via a wired connection. Ican’tconnecttotheInternetwirelesslyandmynetworknameisnotlistedin AvailableNetworks. 1)VerifythatyourRouterisonandthefrontpanellightshows solidblue. 2)IfyouarefarfromtheRouter,youmighttrymovingcloserto seeifyoumighthavebeenoutofrange. 3)UsingacomputerattachedtotheRouterviaanetworkcable, visithttp://router/andensurethat“BroadcastSSID”isON. Thissettingisfoundonthe“ChannelandSSID”page. Mywirelessnetworkperformanceisslow,inconsistent,suffersfromweak signal,orI’mhavingdifficultymaintainingaVPNconnection. Wireless technology is radio-based, which means connectivity and the throughput performance between devices decreases when the distance between devices increases. Other factors that will cause signal degradation (metal is generally the worst culprit) are obstructions such as walls and metal appliances. Note also that connection speed may decrease as you move farther away from the Router. In order to determine if wireless issues are related to range, we suggest temporarily moving the computer within 10 feet from the Router if possible. Changing the wireless channel—Depending on local wireless traffic and interference, switching the wireless channel of your network can improve performance and reliability. See the section titled “Changing the Wireless Channel” for instructions on how to choose other channels. Limiting the wireless transmit rate—Limiting the wireless transmit rate can help improve range and connection stability. Most wireless cards have the ability to limit the transmission rate. To change this property in Windows, go to the Windows Control Panel, open “Network Connections”, and double-click on your wireless card’s connection. In the properties dialog, select the “Configure” button on the “General” tab, then choose the “Advanced” tab and select the rate property. Wireless client cards are usually set to automatically adjust the wireless transmit rate for you, but doing so can cause periodic disconnects when the wireless signal is too weak; as a rule, slower transmission rates are more stable. Experiment with different connection rates until you find the best one for your environment. Note that all available transmission rates should be acceptable for browsing the Internet. For more assistance, see your wireless card’s user manual. I’veinstalledthisnewRouterandsomeofmynetworkclients(computers, gameconsoles,etc.)arenowunabletoconnect. YournewRoutercamepreconfiguredwithanetworknameand password,foundprintedonanattachedcard.Allclientsmustuse thisnetworknameandpasswordtoconnectwirelesslytoyour Router.Youwillneedtofindthenetworksettingsonyourclient, selectthenetworknameprintedonthecardfromthelistof availablenetworks,andenterthepasswordwhenpromptedtojoin thewirelessnetwork. DoestheRoutersupportWirelessProtectedAccess(WPA)security? TheRoutershipswithWPA/WPA2securityturnedon.WindowsXP andsomeoldernetworkhardwaremayrequireasoftwareupdate tosupportWPA/WPA2. IamhavingdifficultysettingupWPAsecurityonmyRouter. 1) LogintoyourRouterbyvisiting“http://router/dzor “http://192.168.2.1”withyourwebbrowser.Click“Security” undertheWiFiheading.YoushouldnowbeontheSecurity page. 2) UnderSecurityMode,selectWPA/WPA2Personal(PSK). 3) Select“WPA/WPA2” fromthedropdownmenuundertheAuthenticationheading 4) .Enterapassword.Thiscanbefrom8–63charactersofyour choice,includingspacesandpunctuation,ORa64digit hexadecimalnumber(usingonlythenumbers0–9andletters A–F). 5) Click“Save”tofinish.Yourwirelessconnectionisnow encrypted.Eachcomputerusingyourwirelessnetworkwill needtousethenewkey. Note:IfyouareconfiguringtheRouteroverawireless connection,youwillhavetoreconnecttotheRouterafter changinganysecuritysettings. Note:SomeoldernetworkinghardwaresupportsonlyWEP encryption.Ifyouroldercomputerscannotconnecttoyour network,try128bitor64bitWEP,orseeksoftwareupdates fromtheirmanufacturers. IamhavingdifficultysettingupWiredEquivalentPrivacy(WEP)securityonmy Router. 1) LogintoyourRouter.Visit“http://router/dz “http://192.168.2.1”withyourwebbrowser.Click “Security” under the WiFi heading. You should now be on the Security page. 2) UnderSecurityMode,selectthe“128bitWEP”option. 3) YoumaytypeinaWEPkeymanually,orgenerateonefroma passphrase.Typeaphraseinthe“Passphrase”fieldandclick the“Generate”button.AWEPkeyiscomposedof26 hexadecimaldigits(0–9,A–F).Forexample,C3030FAF4B B2C3D44BC3D4EE74isavalid128bitWEPkey. 4) Click“Save”tofinish.Yourwirelessactivityisnowencrypted. Eachcomputerusingyourwirelessnetworkwillneedtouse thenewkey. Note:IfyouareconfiguringtheRouteroverawireless connection,youwillhavetoreconnecttotheRouterafter changinganysecuritysettings. Note:Someoldernetworkinghardwaresupportsonly64bit WEPencryption.Ifyouroldercomputerscannotconnectto yournetwork,try64bitWEP. AdiskIpluggedintotheUSBportisnotshowinguponmycomputer. 1)Tryunpluggingandrepluggingthedisk.Pleasecheckthat theUSBconnectorisfirmlypluggedintotheRouter. 2)Ifyourdiskhasanoptionalpowersupply,pleaseuseitwhile thediskisattachedtoyourRouter. 3)TheRoutersupportsFAT16,FAT32,orNTFSformatteddisks. DisksinotherformatswillnotappearintheFinder(MacOS X)orWindowsInternetExplorer®. AdiskIpluggedintotheUSBportisnotcomingonorremainsononlyfora shorttime. SomedrivesrequiremorepowerthantheRouter’sUSBportprovides.If yourdiskhasanoptionalpowersupply,pleaseuseitwhilethediskis attachedtoyourRouter. AprinterIpluggedintotheUSBportisnotshowinguponmycomputer. 1)Tryunpluggingandrepluggingtheprinter.Pleasecheckthat theUSBconnectorisfirmlypluggedintotheRouter. 2)ToprinttoaprinterattachedtotheRouter,yourcomputer musthavethatprinter’sdriverinstalled.Pleasecheckthat thedriverisinstalled. 3)Theprintermaynotbesettoautoconnect.OpentheUSB PrintandStorageCenter.Checkthattheprinterappearsin thelistofavailabledevices.Viewthepropertiesoftheprinter, andcheckthat“autoconnect”isselected. AdifferentsortofUSBdevicethatIpluggedintotheUSBportisnotshowingup onmycomputer. MostUSBdevicesotherthandisksandprintersmustbe accessedviatheUSBPrintandStorageCenter. 1)Tryunpluggingandrepluggingthedevice.Pleasecheckthat theUSBconnectorisfirmlypluggedintotheRouter. 2)OpentheUSBPrintandStorageCenter.Checkthatthedevice appearsinthelistofavailabledevices. 3)Selectthedeviceandclickthe“Use”button.Thedevicewill bevirtuallyconnectedtoyourcomputeruntilyouchooseto “StopUsing”thedevice,oranotherpersonrequestsuseofthe device. Technical Support US http://www.belkin.com/support UK http://www.belkin.com/uk/support Australia http://www.belkin.com/au/support NewZealand http://www.belkin.com/au/support Singapore 1800 622 1130 Europe http://www.belkin.com/uk/support Belkin International, Inc., Limited 2-Year Product Warranty What this warranty covers. Belkin International, Inc. (“Belkin”) warrants to the original purchaser of this Belkin product that the product shall be free of defects in design, assembly, material, or workmanship. What the period of coverage is. Belkin warrants the Belkin product for two years. What will we do to correct problems? Product Warranty. Belkin will repair or replace, at its option, any defective product free of charge (except for shipping charges for the product). Belkin reserves the right to discontinue any of its products without notice, and disclaims any limited warranty to repair or replace any such discontinued products. In the event that Belkin is unable to repair or replace the product (for example, because it has been discontinued), Belkin will offer either a refund or a credit toward the purchase of another product from Belkin.com in an amount equal to the purchase price of the product as evidenced on the original purchase receipt as discounted by its natural use. What is not covered by this warranty? All above warranties are null and void if the Belkin product is not provided to Belkin for inspection upon Belkin’s request at the sole expense of the purchaser, or if Belkin determines that the Belkin product has been improperly installed, altered in any way, or tampered with. The Belkin Product Warranty does not protect against acts of God such as flood, lightning, earthquake, war, vandalism, theft, normal-use wear and tear, erosion, depletion, obsolescence, abuse, damage due to low voltage disturbances (i.e. brownouts or sags), non-authorized program, or system equipment modification or alteration. How to get service. To get service for your Belkin product you must take the following steps: 1. Contact Belkin International, Inc., at 12045 E. Waterfront Drive, Playa Vista, CA 90094, Attn: Customer Service, or call (800)-223-5546, within 15 days of the Occurrence. Be prepared to provide the following information: a. The part number of the Belkin product. b. Where you purchased the product. c. When you purchased the product. d. Copy of original receipt. 2. Your Belkin Customer Service Representative will then instruct you on how to forward your receipt and Belkin product and how to proceed with your claim. Belkin reserves the right to review the damaged Belkin product. All costs of shipping the Belkin product to Belkin for inspection shall be borne solely by the purchaser. If Belkin determines, in its sole discretion, that it is impractical to ship the damaged equipment to Belkin, Belkin may designate, in its sole discretion, an equipment repair facility to inspect and estimate the cost to repair such equipment. The cost, if any, of shipping the equipment to and from such repair facility and of such estimate shall be borne solely by the purchaser. Damaged equipment must remain available for inspection until the claim is finalized. Whenever claims are settled, Belkin reserves the right to be subrogated under any existing insurance policies the purchaser may have. How state law relates to the warranty. THIS WARRANTY CONTAINS THE SOLE WARRANTY OF BELKIN. THERE ARE NO OTHER WARRANTIES, EXPRESSED OR, EXCEPT AS REQUIRED BY LAW, IMPLIED, INCLUDING THE IMPLIED WARRANTY OR CONDITION OF QUALITY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND SUCH IMPLIED WARRANTIES, IF ANY, ARE LIMITED IN DURATION TO THE TERM OF THIS WARRANTY. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. IN NO EVENT SHALL BELKIN BE LIABLE FOR INCIDENTAL, SPECIAL, DIRECT, INDIRECT, CONSEQUENTIAL OR MULTIPLE DAMAGES SUCH AS, BUT NOT LIMITED TO, LOST BUSINESS OR PROFITS ARISING OUT OF THE SALE OR USE OF ANY BELKIN PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. This warranty gives you specific legal rights, and you may also have other rights, which may vary from state to state. Some states do not allow the exclusion or limitation of incidental, consequential, or other damages, so the above limitations may not apply to you. *Regulatory Information FCC Statement DECLARATION OF CONFORMITY WITH FCC RULES FOR ELECTROMAGNETIC COMPATIBILITY This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Caution: Exposure to Radio Frequency Radiation. The radiated output power of this device is far below the FCC radio frequency exposure limits. Nevertheless, the device shall be used in such a manner that the potential for human contact during normal operation is minimized. When connecting an external antenna to the device, the antenna shall be placed in such a manner to minimize the potential for human contact during normal operation. In order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the antenna shall not be less than 20cm (8 inches) during normal operation. Federal Communications Commission Notice This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures: x Reorient or relocate the receiving antenna. x Increase the distance between the equipment and the receiver. x Connect the equipment to an outlet on a circuit different from that to which the receiver is connected. x Consult the dealer or an experienced radio/TV technician for help. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. This device and it's antennas(s) must not be co-located or operating in conjunction with any other antenna or transmitter except in accordance with FCC multi-transmitter product procedures. This device is going to be operated in 5.15~5.25GHz frequency range, it is restricted for indoor environment only. For product available in the USA/Canada market, only channel 1~11 can be operated. Selection of other channels is not possible. Modifications The FCC requires the user to be notified that any changes or modifications to this device that are not expressly approved by Belkin International, Inc., may void the user’s authority to operate the equipment. Industry Canada Statement Operations in the 5.15-5.25GHz band are restricted to indoor usage only. IMPORTANT NOTICE: FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body. Industry Canada Statement: This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement. IMPORTANT NOTE: Radiation Exposure Statement: This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20cm between the radiator and your body. Déclaration d'exposition aux radiations: Cet équipement est conforme aux limites d'exposition aux rayonnements IC établies pour un environnement non contrôlé. Cet équipement doit être installé et utilisé avec un minimum de 20cm de distance entre la source de rayonnement et votre corps. Caution (i) the device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems. Avertissement: les dispositifs fonctionnant dans la bande 5150-5250 MHz sont réservés uniquement pour une utilisation à l’intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux. This radio transmitter (IC: 3623A-F9K1117V2/ Model:F9K1113V4) has been approved by Industry Canada to operate with the antenna types listed below with the maximum permissible gain and required antenna impedance for each antenna type indicated. Antenna types not included in this list, having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device. Ce dispositif a été conçu pour fonctionner avec une antenne ayant un gain maximal de PCB dipole antenne avec dB [4.11]. Une antenne à gain plus élevé est strictement interdite par les règlements d'Industrie Canada. L'impédance d'antenne requise est de 50 ohms. Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication. Conformément à la réglementation d'Industrie Canada, le présent émetteur radio peutfonctionner avec une antenne d'un type et d'un gain maximal (ou inférieur) approuvé pourl'émetteur par Industrie Canada. Dans le but de réduire les risques de brouillage radioélectriqueà l'intention des autres utilisateurs, il faut choisir le type d'antenne et son gain de sorte que lapuissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l'intensité nécessaire àl'établissement d'une communication satisfaisante. Le présent émetteur radio (IC: 3623A-F9K1117V2/ Model: F9K1113V4) a été approuvé par Industrie Canada pour fonctionner avec les types d'antenne énumérés ci-dessous et ayant un gain admissible maximal et l'impédance requise pour chaque type d'antenne. Les types d'antenne non inclus dans cette liste, ou dont le gain est supérieur au gain maximal indiqué, sont strictement interdits pour l'exploitation de l'émetteur. For product available in the USA/Canada market, only channel 1~11 can be operated. Selection of other channels is not possible. Pour les produits disponibles aux États-Unis / Canada du marché, seul le canal 1 à 11 peuvent être exploités. Sélection d'autres canaux n'est pas possible. This device and it's antennas(s) must not be co-located or operating in conjunction with any other antenna or transmitter except in accordance with IC multi-transmitter product procedures. Cet appareil et son antenne (s) ne doit pas être co-localisés ou fonctionnement en association avec une autre antenne ou transmetteur. *Back cover © 2012 Belkin International, Inc. All rights reserved. All trade names are registered trademarks of respective manufacturers listed. iPad, iPhone, iPod touch, Mac, Mac OS, and Safari are trademarks of Apple Inc., registered in the U.S. and other countries. Windows, Windows Vista, Internet Explorer, and DirectX are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Android and Google Chrome are trademarks of Google Inc.
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