Bernafon FURITE2 Nano Rite BTE User Manual English

Bernafon AG Nano Rite BTE English

User Manual English

CHRONOS 9CHRONOS 7CHRONOS 5Nano RITEReceiver-in-the-earINSTRUCTIONSFOR USE
3TABLE OF CONTENTSGeneral Warnings and Safety  Guidelines  7Introduction 11Description of Features  12Ear Piece Overview  14Placement 15Removal 17Operating your Instruments (ON/OFF)  18Changing the Volume Level  19Changing Programs  20Muting 21Telecoil Function   22Telephone Use   23Changing the Battery  25Data Logging and Learning  27Operating the Hearing Instruments with the Optional RC-P Remote  Control  28
4
5Operating the Hearing Instruments with the Optional SoundGate Communication Device  29Instrument Care  30Using your Hearing Instruments  36Tips for Communicating with Hearing Impaired People (Suggestions for Family Members and Friends) 40Your Hearing Instrument Conguration  41Accessories 44Environmental Protection  45Product Approval, Markings and Compliance  46Cell Phone and Hearing Instrument  Compatibility 48International Warranty  50Common Problems and Solutions  52Compliance with Requirements for Europe  60Compliance with Radio Communi cations Requirements for the USA and Canada  62Notes 65Service 66
6Congratulations on the purchase of your new  Bernafon hearing instruments. With a little practice, you will soon be on your way to better hearing.Please read the entire contents of this booklet before using your hearing instruments. It contains instructions and important information about the  use and handling of your hearing instruments  and batteries.
7General Warnings and Safety  GuidelinesHearing instruments and batteries can be danger-ous if swallowed or improperly used. Such actions can result in severe injury, permanent hearing loss or even fatality.Familiarize yourself completely with the following general warnings before using your hearing instruments. ·Hearing instruments should be used only as directed and adjusted by your trained hearing care professional. Misuse or improper adjust-ments can result in sudden and permanent  hearing loss. ·Hearing instruments will not restore normal hearing or prevent hearing loss resulting from organic conditions. ·Never allow others to wear your hearing instru-ments, because they are adjusted for your hearing requirements and may permanently damage another person’s hearing.
8 ·A slap to your ear while wearing the instrument could be harmful. Avoid wearing your hearing instrument while playing contact sports (e.g. rugby, football etc.). ·Be aware that use of a hearing instrument may cause excess ear wax to build up in the ear canal which may require removal by a trained medical professional. ·In rare cases, a hearing instrument or earmold may cause a discharge from the ear or allergic reaction. See a physician immediately if these conditions occur. ·An earmold is a custom-made product. If you experience discomfort or irritation of your ear, please see your hearing care professional  immediately for modication of the earmold. ·Hearing instruments, their parts and batteries should be kept out of reach of infants, children and anyone who might swallow these items or otherwise cause themselves injury. ·Discard batteries and keep them out of sight  of infants, small children, persons of mental incapacity or pets.
9 ·Clean your hearing instruments and their parts  on a regular basis as recommended. Micro-organ isms from unclean instruments may cause skin irritations. ·Be careful with leaking battery liquid, as it is a hazardous substance. ·Never try to recharge non-rechargeable batteries. ·Never change the battery or adjust the controls of the hearing instrument in front of infants, small children and persons of mental incapacity. ·Never put your hearing instrument or batteries in your mouth, they could easily be swallowed. ·Keep batteries away from medications. Batteries are easily mistaken for pills. ·In case a battery or hearing instrument is  swallowed, see a doctor immediately. ·Be aware of the possibility that your instruments may stop functioning without notice. Keep this in mind while you circulate in trafc or otherwise depend on warning sounds. ·Trafc or other warning sounds may also be  reduced in level by a directional microphone when these sounds are coming from behind you. ·Never insert cleaning tools into the sound  outlet or microphone inlet. This could damage the hearing instruments.
10 ·Do not expose hearing instruments to extreme heat by leaving them in the car, near a radiator, etc. ·Avoid exposing your instruments to moisture  i.e. steambaths, showers, heavy rain, etc. ·Never attempt to dry your instruments with  a hair dryer, microwave oven, etc. ·Remove your instruments before applying aftershave, hairspray, oils, perfume, mosquito repellent, lotions, etc. Allow the product to  dry before wearing your instruments. ·Protect your instruments by keeping them in  the case when you are not wearing them.
11The following instruments are covered in these instructions:Chronos Nano RITECN9 NRCN7 NRCN5 NRIntroductionCN_ILLU_NR_InstrumentwithSpeaker_BW_HI
12Description of Features1  Push button2 Microphone2a  Second microphone3  Connector plug4 Wire5  Left/right indicator  6 Speaker  7  Speaker unit size marking  8  Battery drawer  9  Ear grip10  NoWax lter1267458910CN_ILLU_NR_InstrumentwithSpeaker_BW_HI2a3
13Left/right ear markingA color marking inside the battery  drawer can help you to distinguish  between the left and right  instruments. Red = right; Blue = leftBernafon nano BTE IFUVR_ILU_Left-rightEarMarkingNanoBTE_BW_HI
14Domes, Micro Molds and Power Molds are ear pieces used to secure the speaker in your ear canal and to protect the sound outlet (20) from wax. The Micro Mold has a marking (21) (red = right; blue =  left). The marking should point upwards in the ear canal. The removal cord (22) is for easy removal.Open DomeMicro Mold212022Power Mold20Ear Piece Overview20Tulip Dome20Power DomeCN_ILLU_NR_PowerMoldPowerDome_BW_HI20
15It takes patience and practice to insert your speaker correctly. If you have difculty, please consult your hearing care professional. ·Look for the side marking:  left = blue; right = red. ·Make sure the dome is  pushed rmly onto  the speaker. ·Position the hearing instrument behind your ear. ·Grasp the speaker between your thumb and index nger.  The dome or Micro Mold should point towards the ear canal opening. ·Gently push the speaker into your ear canal, until the wire sits ush against the side of your head.Placement
16 ·If you have an ear grip attached to the speaker, gently push it into your ear as shown. ·When looking in the mirror the speaker should be difcult to see.Important: Never insert the speaker in the ear canal without the dome attached. Do not force the speaker too deeply into your ear canal. Do not apply any lubrication to the ear piece as this may damage the speaker.
17To remove the speaker, grasp the wire between your thumb and index nger. Do not pull on the ear grip. Gently pull the speaker out of your ear. If the dome is not correctly attached and falls  off in the ear canal, please see your medical  practitioner.RemovalImportant: Do not remove by pulling on the hearing instrument, as the speaker may be damaged at the connector.
18Important: Never force the battery drawer open or closed.To turn the instrument ONClose the battery door completely. The hearing instrument will emit one long beep when it starts up.To turn the instrument OFFOpen the battery door slightly until a click is felt.Keep your hearing instrument switched off when not worn.Operating your Instruments (ON/OFF)Bernafon nano BTE IFUVR_ILU_OnOffFunctionNanoBTE_BW_HIClick “ON” Click “OFF”
19Changing the Volume LevelThe instrument automatically adjusts the volume to the changing sound environment. If you desire to manipulate the volume yourself, your hearing care professional can program the push button to be used as a volume control. Please see page 42to see how this has been congured for your hearing instruments. You may also use the  optional RC-P remote control or the SoundGate communication device for this purpose. Please follow the detailed directions in the Instructions for Use included with these devices.Your hearing instruments will emit a click to conrm that a volume change has been made and then will beep to inform you when the maximum or minimum volume has been reached.Note: Your instrument automatically returns to a preset loudness level when it starts, the battery is low, or when the program is changed. If you nd that you frequently need to turn the volume up or down, your hearing care professional may need to adjust your hearing instrument settings.
20Your hearing instrument can be congured with up to 4 listening programs. Please see page 41 to nd out which programs have been congured for your hearing instruments. You can change  programs as follows:Push buttonA press on the button will cause the program to change. This will take 1 – 2 seconds until you hear the program change. The number of beeps you  hear will tell you which program you are in.RC-P or SoundGateThe program can be changed with either of these devices. Please see pages 28 and 29 for instructions.Changing Programs
21Your hearing instruments can be muted by using the push button (long press) on the hearing instruments or via the optional RC-P remote control. Please see page 42 to see how the push button has been congured or the instruc-tions for use that are included with the optional RC-P remote.To un-mute the hearing instruments give any control on the instrument, SoundGate or RC-P  a push.Note: Do not use the mute function to turn off the hearing instrument due to the fact that in this mode it is still drawing current from the battery. Muting
22The telecoil helps you hear better when using a telephone or in buildings where inductive loop  systems are installed (places of worship, halls,  theatres, etc.). When the telecoil is active, you hear directly through the telephone or inductive loop. To access the telecoil, go to a telecoil  program. See page 41.This symbol or a similar sign should  be displayed wherever a permanent loop has been installed.Note: Not all telephones are compatible with  hearing instruments.Telecoil Function
23Auto TelephoneYour instrument has an Auto Telephone functio-nality. When the hearing instrument is close to  a telephone receiver, the Auto Telephone will  activate a phone program. When you end your conversation, the hearing instrument will  automatically return to the previous program. Note: All telephones can  activate the Auto Tele-phone. The telephone receiver may need to  have a special magnet  tted. Please follow the separate instructions  for mounting the magnet, which are available from your hearing care  professional.Bernafon Veras IFU micro BTEVR_ILU_AutophoneControlMicroBTE_BW_HITelephone Use
24Your hearing care professional can congure your instruments to allow you to answer the phone with either ear or with just your preferred ear. If you have a preferred ear, the instrument on the  opposite side can be programmed to sound softer or to mute when the Auto Telephone is active. Please see page 43 to nd out how your instru-ments are congured.Warning ·Keep magnets out of reach of children and pets. If a magnet is swallowed, see a doctor immediately. ·Do not wear the magnet in a breast pocket and keep it 30 cm (1 ft) away from pacemakers  and other active implants. ·Use the magnet on the opposite side from  active implantable devices. ·Keep the magnet 30 cm (1 ft) away from credit cards or other magnetically sensitive items.
25When the battery is running out, the instrument will beep at regular intervals. You should be  prepared to replace the battery. The time until the instruments stop working depends on the battery type and manufacturer. Mercury-free batteries generally cause earlier warning beeps. Your hearing instrument uses a size 312 battery.To change a battery: ·Gently swing the  battery drawer fully open,  but do not force it. ·Remove the used battery. ·Remove the sticker  from the new battery. ·Place the battery into  the drawer with the at,  smooth side facing up  (+ sign). ·Close the battery drawer securely.Changing the BatteryCN_ILLU_NRBatteryChanging1_BW_HICN_ILLU_NRBatteryChanging2_BW_HI
26Important battery information ·Battery life will vary with conditions of use  (batteries will run down faster in noisy  environments). ·Always keep spare batteries on hand.  ·A used battery should be replaced immediately. ·If you are not going to use your hearing instru-ments for a few days, remove the batteries. ·Any moisture found on a battery should be wiped off immediately with a soft cloth. ·Used batteries should be returned to your  battery supplier or hearing professional  for safe disposal. ·Never dispose of batteries by burning them. They may explode and cause injury. ·Never dispose of batteries with household waste. They cause environmental pollution.Note: Always remove zinc-air batteries before drying your hearing instrument with a drying kit. Drying out zinc-air batteries shortens their lifetime.
27Data LoggingThe data log automatically stores information about your use of the hearing instruments such  as changes made to the volume control, hours  of wear, etc. This information can be used by your hearing care professional to adjust your instru- ments. If you do not want this feature to be active, please ask your hearing care professional to turnit off.Data Learning (CN9 NR and CN7 NR only)If your instrument is equipped with Data Learning, your hearing care professional can activate this feature to help to customize your hearing instru-ments. When Data Learning is operating, the instrument keeps track of how often and how much you adjust the volume control and “learns” your preferred setting. This new setting can be made permanent during a follow-up visit with your hearing care professional.Data Logging and Learning
28Operating the Hearing Instruments with the Optional RC-P Remote  ControlIf you have purchased a remote control you can use it to change programs, adjust the volume level up and down, or mute the instruments.For complete operating instructions, please read the separate RC-P remote control instructions for use booklet.1  Program cycle button2  Volume control3  Mute button4  Status light5  Key lock32145
29If you have purchased a SoundGate you may use it to perform basic functions such as program changes and volume adjustments. In addition, the SoundGate serves as a link between your  hearing instruments and external sources such as music players, cell phones, computers, etc.For complete operating instructions, please read the separate SoundGate instructions for use  booklet.Operating the Hearing Instruments with the Optional SoundGate  Communication DeviceSoundGate (optional)1  Volume control    and program change2 Phone3  Music/audio key4 Bluetooth® key5  Battery indicator6  Key lock123456
30Healthy ears produce a waxy substance that can block your speaker. Please follow these cleaning instructions to prevent wax build-up and ensure optimal performance of your instruments.Every night ·Check your hearing instrument for ear wax and wipe it clean with a cloth or tissue. ·Clean the speaker unit and dome with a cloth or tissue. If you nd ear wax remaining on the dome, exchange it. When the dome comes off, never put it back onto the speaker, but replace it with a new one. ·Open the battery drawer fully to allow air to circulate. ·A dry storage kit is recommended to remove  any moisture that may have accumulated in the instrument. Always remove zinc-air batteries before drying your hearing instrument with a drying kit. Drying out zinc-air batteries shortens their lifetime.Instrument Care
31General care instructionsTreat your hearing instrument like any other delicate electronic device (check the safety  guidelines on page 7) and make sure that the instrument and the speaker do not get in contact with moisture or water.–  Always clean and dry your hands thoroughly before manipulating the instrument.–  Do not use your hearing instrument without a dome or mold.–  Do not pull the speaker off the hearing instru-ment. Should the speaker detach from the instrument, ask your hearing care professional for support.–  Never mount a used dome on the speaker.
32Exchanging the domeThe dome should be changed regularly. Thefrequency of dome changes will depend on how fast ear wax accumulates on the dome. Inspect your instrument’s dome for yellowing, hardening and cracks. In the case of these changes, consider replacing your dome or contacting your hearing care professional.Spare domes may be obtained from your hearing care professional. ·Clean your hands thoroughly before replacing the dome. Never change the dome with wet or dirty ngers. ·Push the new dome as far as possible onto the speaker. ·Make sure the dome is pushed rmly onto the speaker.WarningThe hands must be clean and dry before replacing the dome. Never remount a used dome on the speaker. A remounted dome is more likely to fall off in the ear canal.
331)  Hold the end of the dome  between your ngers and pull it off.2)  Take a fresh dome  out of the package.3)  Place the new dome on the speaker so it ts securely.Exchanging the dome
34Cleaning the Micro and Power MoldClean your Micro/Power Mold after every use by wiping it with a clean dry cloth. In most cases, there is a hole through the Micro/Power Mold (below the speaker unit). This is the vent. If the vent is plugged with wax, insert the cleaning tool (supplied) from the opposite end (nearest the speaker wire), and push through to remove the wax.Replace the wax protection (WaxStop)whenever needed following this procedure:1)  Take the stick with the new WaxStop on it (1).On the opposite end is a removal plug for the used WaxStop (2).12
352)  Insert the removal plug (2) into the opening  of the used WaxStop and pull it slowly out. Keep the stick straight.3)  To insert the new WaxStop turn the stick around and place the new lter in the sound outlet and gently remove the stick.4)  A WaxStop cannot be reused; safely throw the stick away.CN_ILLU_NRWaxStopChanging_BW_HICN_ILLU_NRWaxStopChanging2_BW_HICN_ILLU_NRWaxStopChanging1_BW_HI
36Hearing instruments do not restore perfect hearing. They make sounds louder and help you to make the most of the hearing that you have. While some immediate benet is usually noticed, it often takes several weeks for your brain to adapt to your new instruments. The following tips will help you learn to use your hearing instruments. If you have trouble adjusting to them, consult your hearing care professional.Getting started ·Wear your instruments at home in a quiet environment. Have a conversation with one person or listen to a news program on TV. ·You will benet most if you wear your instru-ments all day long. Increase the time each  day, until you are comfortable wearing them  for several hours at a time.Using your Hearing Instruments
37 · You may notice that your own voice sounds louder. If the voices of others are at a comfort-able level, try speaking at a lower volume. ·Sounds like footsteps, chirping birds, rustling paper, etc. may seem quite loud at rst because you probably haven’t heard them for a while. They will soon fade to the background. Dining out · Start with a quiet restaurant (no music or  entertainment). ·Request a table away from the kitchen and other noisy areas. ·Conversation will be easier in a smaller group.In the car ·Sit with your better ear towards the center of the car, if possible. ·Turn off the radio. ·Keep the windows closed to minimize trafc, road and wind noise.
38Attending theatre, concerts, lectures, etc. ·Try to sit with your better ear closer to the sound source, if possible. ·Become familiar with the program in advance to make it easier to follow. · Inquire if a loop is available. If not, sit towards  the front · If your hearing is similar in both ears, sit in  the middleAt work ·Inform your co-workers about your hearing loss and teach them to talk clearly. Keep eye contact when conversing. · Focus on the person nearest to you. ·If you hear only part of a conversation, repeat what you have heard and ask for any missing information.At home · Always use your hearing instruments. · Inform family and friends about your situation. · Teach your family to talk clearly and keep eye contact when conversing. · Teach your family how to involve you in conversations. · Avoid background noise.
39Hearing on the telephone ·Hold the receiver close to the microphone inlet of your hearing instrument. If this causes whistling, move the receiver away a small distance. ·If voices over the telephone are too soft or background noise is a problem, use the telecoil (be aware that not all phones are telecoil  compatible). ·When using the telecoil, hold the phone behind the ear, next to your hearing instrument for better reception. ·Mobile phones may cause interference with the telecoil. In this case, the microphone mode will give a better result. ·Before purchasing a mobile phone, test it with your hearing instrument. ·People with a greater degree of hearing loss may need a volume control on the telephone.
40Tips for Communicating with Hearing Impaired People (Suggestions  for Family Members and Friends) ·Speech should be clear and distinct. Some people may need to slow down a little but if speech is too slow it can be even more difcult to understand. ·Do not shout! Many people with hearing impair-ment are very sensitive to loud sounds. ·If you are having difculty being understood, rephrase the statement rather than repeating the same words several times. ·Do not try to have a conversation from another room or with your back turned. Talk face to face! ·Avoid eating, drinking or smoking while talking and keep your hands away from your face. ·Minimize background noise – turn off the TV or radio or move to a quiet area for conversation. ·Try to give some warning when the topic changes during group conversations – it is much easier to follow the conversation when you know what is being discussed. ·Ensure there is good light on your face – the  eyes and ears work best together for maximum understanding of speech.
41Your Hearing Instrument ConfigurationAvailable programsYour hearing instruments are programmed inthe following way:Program Beeps  Function1     2    3    4     Right and left instruments synchronizedWhen this feature is active, changes made  to one instrument are automatically made in the  other through a wireless communication link.
42Push button (two Nano hearing instruments)left rightShort push  (less than 1 sec.) hvolume  down hvolume  upMedium push  (about 1 sec.) hprogram change hprogram changeh synchronizedLong push  (about 2 sec.) hmute hmuteh synchronizedPush button (one Nano hearing instrument)Short push  (less than 1 sec.) hvolume downMedium push  (about 1 sec.) hvolume upLong push  (about 2 sec.) hprogram changeNote: It is not possible to mute the hearing instrument in a monaural tting.
43Telephone use Preferred telephone ear:M Both   M  Right   M LeftBehavior of instrument on the non-telephone earM  No changeM  The microphone is softer when the Auto  Telephone or Telephone Program is active M  The instrument mutes when the Auto Telephone or Telephone Program is active
44AccessoriesBernafon offers a wide range of optional  accessories that may be purchased to enhance your hearing system. Depending on hearing instrument type and local regulations, the  following accessories are available: ·Remote control (RC-P) ·SoundGate communication device (for wireless connection to cell phones, music players, etc.) ·TV adapter (for wireless connection to your  television via the SoundGate) ·Phone adapter (for wireless connection to  your landline phone via the SoundGate) ·Cleaning and drying kitFor further information on accessories please contact your hearing care professional.
45Your hearing instruments contain electronic  components subject to the Directive 2002/96/EC on waste electrical and electronic equipment. Help to protect the environment by not disposing of your hearing instruments or batteries with your unsorted household waste. Please recycle your hearing instruments and batteries according to your local regulations or return them to your hearing care professional for disposal.Environmental Protection
46All Bernafon Chronos hearing instrument modelscomply with international standards concerning electromagnetic compatibility. Due to the limited size available on the instruments all relevant  approval markings are found in this document.Electromagnetic interferenceYour hearing instrument has been thoroughlytested for electromagnetic interference. However, some products may emit electromagnetic energy causing unforeseen interference with hearing instruments. Examples include induction cooking appliances, shop alarm systems, mobile phones, fax machines, personal computers, X-rays, CT scans, etc.Even though your hearing instruments are designed to comply with the most stringent international standards of electromagnetic compatibility, they may emit electromagnetic energy that can cause interference with other devices.Product Approval, Markings  and Compliance
47Your hearing instruments contain a radiotransmitter using short range magnetic induction technology working at 3.84 MHz.  The magnetic eld strength of the transmitter  is < –42 dBμA/m @ 10 m.The electromagnetic emission from the radio system is well below international limits for human exposure. By comparison, the electromagnetic energy of the hearing instrument is lower than that generated by household items such as halogen lamps, computer monitors, dishwashers etc.
48Cell Phone and Hearing Instrument CompatibilitySome hearing instrument users have reported a buzzing sound in their instruments when they are using cell phones, indicating that the cell phone and hearing instrument may not be compatible.The compatibility of a particular hearing instrument and cell phone can be predicted by adding the  rating for the hearing instrument immunity to the rating for the cell phone emissions (ANSI C63.19-2006  American National Standard Methods of Measurement of Compatibility between Wireless Communication Devices and Hearing Aids).For example, the sum of a hearing instrument with a rating of 2 (M2/T2) and a telephone with a rating  of 3 (M3/T3) would result in a combined rating of 5. According to the standard, any combined rating that equals at least 5 would provide “normal use”; a combined rating of 6 or greater would indicate “excellent performance.”
49The immunity of your Chronos hearing instrument   is at least M2/T2. The equipment performance measurements, categories and system classica-tions are based upon the best information available but Bernafon cannot guarantee that all users will be satised.
50International WarrantyYour hearing instruments have a limited warranty, covering defects in materials and workmanship. This warranty covers the hearing instruments themselves, but not accessories such as batteries, tubing, earmolds, etc.This warranty is void if a defect is the result  of misuse or mistreatment. The warranty is  also void if the hearing instruments have been repaired by nonauthorized service personnel.Please review the warranty with your hearing  care professional and make sure that your warranty card is completed correctly.
51Notes
52Common Problems and SolutionsProblem Possible cause SolutionInstrument whistles or squealsSpeaker and dome/mold not fully insertedRe-insert the speaker and dome/moldEar wax accumulation in the ear canalConsult your hearing care professional or physicianEarmold may be too looseConsult your hearing care professionalNo volume, level too soft or humming noiseInstrument may not be turned ON Check that the battery drawer is closed completelyInstrument may be mutedPress any button on the remote control or hearing instrument to unmuteBattery may be dead or inserted upside downInsert a fresh battery or re-insert the battery correctlyVolume level too soft Increase the volume level with the control on the instrument or remote control
53Problem Possible cause SolutionInstrument whistles or squealsSpeaker and dome/mold not fully insertedRe-insert the speaker and dome/moldEar wax accumulation in the ear canalConsult your hearing care professional or physicianEarmold may be too looseConsult your hearing care professionalNo volume, level too soft or humming noiseInstrument may not be turned ON Check that the battery drawer is closed completelyInstrument may be mutedPress any button on the remote control or hearing instrument to unmuteBattery may be dead or inserted upside downInsert a fresh battery or re-insert the battery correctlyVolume level too soft Increase the volume level with the control on the instrument or remote control
54Problem Possible cause SolutionNo volume, level too soft or humming noiseInstrument may be in telecoil positionCheck to make sure you are in the intended programWax lter blocked by ear waxReplace the wax lterDome/Mold may be blocked by ear wax Exchange the dome Ear wax accumulation in the ear canal Consult your hearing care professional or physicianBattery contacts may be dirty or corrodedOpen and close the battery drawer several times or clean the battery contacts carefully with a clean dry cotton swabSpeaker may be blockedConsult your hearing care professional for changingMicrophone sound inlet may be blockedConsult your hearing care professional, do not try to clean this yourself
55Problem Possible cause SolutionNo volume, level too soft or humming noiseInstrument may be in telecoil positionCheck to make sure you are in the intended programWax lter blocked by ear waxReplace the wax lterDome/Mold may be blocked by ear wax Exchange the dome Ear wax accumulation in the ear canal Consult your hearing care professional or physicianBattery contacts may be dirty or corrodedOpen and close the battery drawer several times or clean the battery contacts carefully with a clean dry cotton swabSpeaker may be blockedConsult your hearing care professional for changingMicrophone sound inlet may be blockedConsult your hearing care professional, do not try to clean this yourself
56Problem Possible cause SolutionNo volume, level too soft or humming noiseYour hearing loss may have increasedConsult your hearing care professionalWhirring noise, fading, weak or motor-boating soundsBattery contacts may be dirty or corrodedOpen and close the battery drawer several times or clean the battery contacts carefully with a clean dry cotton swabMoisture in the hearing instrument Place instrument in Dry-Aid pack. Remove the battery rst. Consult your hearing care professional. Low battery Insert a fresh batteryInstrument switches from ON to OFF periodicallyLow battery Insert a fresh battery
57Problem Possible cause SolutionNo volume, level too soft or humming noiseYour hearing loss may have increasedConsult your hearing care professionalWhirring noise, fading, weak or motor-boating soundsBattery contacts may be dirty or corrodedOpen and close the battery drawer several times or clean the battery contacts carefully with a clean dry cotton swabMoisture in the hearing instrument Place instrument in Dry-Aid pack. Remove the battery rst. Consult your hearing care professional. Low battery Insert a fresh batteryInstrument switches from ON to OFF periodicallyLow battery Insert a fresh battery
58Problem Possible cause SolutionInstrument beeps without any action from you (e.g. program change)Low battery Insert a fresh batteryDome fell off during removalDome was not mounted correctly on the speaker unitCarefully remove the dome. If you cannot safely reach it, contact your medical professional
59Problem Possible cause SolutionInstrument beeps without any action from you (e.g. program change)Low battery Insert a fresh batteryDome fell off during removalDome was not mounted correctly on the speaker unitCarefully remove the dome. If you cannot safely reach it, contact your medical professional
60Compliance with Requirements  for EuropeThis device is in conformance with the require-ments of the Directive 93/42/EEC of the Council of the European Communities concerning medical devices, MDD. This is certied by applying the  following  marking:This device also complies with the essential  requirements of the Directive 1999/5/EC of the  European Parliament on radio equipment and  telecommunications terminal equipment, R&TTE. It operates as an inductive application in a  harmonized frequency band according to the  Commission Decision 2008/432/EC and may  be used in all member states of the EU and EFTA. This is certied by applying the following marking:
61Declaration of conformity is available at:Bernafon AGMorgenstrasse 1313018 BernSwitzerland
62Compliance with Radio Communi-cations Requirements for the USA and CanadaBernafon AGChronos Nano RITE hearing instrument model names CN9 NR; CN7 NR; CN5 NR  FCC ID   U6XFURITE2  IC:   7031A-FURITE2Statement of compliance:This device complies with part 15 of the FCC  Rules and RSS-210 of Industry Canada. Operation is  subject to the following two conditions:1)  This device may not cause harmful interference, and2)  this device must accept any interference received, including interference that may  cause undesired operation.This Class B digital apparatus complies with  Canadian ICES-003.Note: This equipment has been tested and found to comply with the limits for a Class B digitaldevice, pursuant to part 15 of the FCC Rules.
63These limits are designed to provide reasonable protection against harmful interference in aresidential installation.This equipment generates, uses and can radiate  radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communica-tions. However, there is no guarantee that inter-ference will not occur in a particular installation.If this equipment does cause harmful interference to radio or television reception, which can be  determined by turning the equipment off and on, the user is encouraged to try to correct the inter-ference by one or more of the following measures:–  Reorient or relocate the receiving antenna.–  Increase the separation between the equipment and receiver.–  Connect the equipment into an outlet on a  circuit different from that to which the receiver  is connected.–  Consult the dealer or an experience radio/TV technician for help.
64Caution: Changes or modications not  expressly approved by Bernafon AG could  void the user’s authority to operate the  equipment.
65Notes
66ServiceIf none of the actions, listed on the previous pages, solve the problem, contact your hearing care professional.Do not attempt to repair your hearing  instruments  yourself.Place stamp with dispenser name and address here:
67<    15 mm  >< > 8,15 mm< > 9.0 mm<       19 mm  >
11.11/BAG/118 2 8 3/ UK /subject to changeManufacturerBernafon AGMorgenstrasse 1313018 BernSwitzerlandPhone +41 31 998 15 15Fax +41 31 998 15 90AustraliaBernafon Australia Pty. Ltd.12/97 Castlemaine StreetMilton QLD 4064Freecall 1800 809 111Phone +61 7 3250 0300Fax +61 7 3250 0372CanadaBernafon Canada Ltd.500 Trillium Drive, Unit 15Kitchener, OntarioCanada  N2R 1A7Phone +1 519 748 6669Toll Free +1 800 265 8250Toll Free Fax +1 888 748 9158New ZealandBernafon New Zealand Ltd.Level 1, Building F27-29 William Pickering DriveAlbany, Auckland 0632Toll Free 0800 44 22 57Telephone +64 9 415 7917Fax +64 9 415 7916United KingdomBernafon UKCadzow Industrial EstateOff Low Waters Road HamiltonML3 7QE ScotlandPhone +44 1698 285 968Fax +44 1698 421 456United States of AmericaBernafon, LLC200 Cottontail Lane, Bldg. BSomerset, NJ 08873Phone +1 888-941-4203Fax +1 732-560-4877www.bernafon.comFor more information about hearing and hearing losswww.bernafon.com

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