Bernafon FURITE2 Nano Rite BTE User Manual English

Bernafon AG Nano Rite BTE English

User Manual English

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CHRONOS 9
CHRONOS 7
CHRONOS 5
Nano RITE
Receiver-in-the-ear
INSTRUCTIONS
FOR USE
2
TABLE OF CONTENTS
General Warnings and Safety ­Guidelines
Introduction11
Description of Features
12
Ear Piece Overview
14
Placement15
Removal17
Operating your Instruments (ON/OFF)
18
Changing the Volume Level
19
Changing Programs
20
Muting21
Telecoil Function 
22
Telephone Use 
23
Changing the Battery
25
Data Logging and Learning
27
Operating the Hearing Instruments with the
Optional RC-P Remote C
­ ontrol
28
4
Operating the Hearing Instruments with the
Optional SoundGate Communication Device
29
Instrument Care
30
Using your Hearing Instruments
36
Tips for Communicating with Hearing Impaired
People (Suggestions for Family Members and
Friends)40
Your Hearing Instrument Configuration
41
Accessories44
Environmental Protection
45
Product Approval, Markings and Compliance
46
Cell Phone and Hearing Instrument
Compatibility48
International Warranty
50
Common Problems and Solutions
52
Compliance with Requirements for Europe
60
Compliance with Radio Communi­cations
Requirements for the USA and Canada
62
Notes65
Service66
Congratulations on the purchase of your new
­Bernafon hearing instruments. With a little practice,
you will soon be on your way to better hearing.
Please read the entire contents of this booklet
before using your hearing instruments. It contains
instructions and important information about the
use and handling of your hearing instruments
and batteries.
General Warnings and Safety
­G uidelines
Hearing instruments and batteries can be dangerous if swallowed or improperly used. Such actions
can result in severe injury, permanent hearing loss
or even fatality.
Familiarize yourself completely with the following
general warnings before using your hearing
instruments.
·· Hearing instruments should be used only as
directed and adjusted by your trained hearing
care professional. Misuse or improper adjustments can result in sudden and permanent
hearing loss.
·· Hearing instruments will not restore normal
hearing or prevent hearing loss resulting from
organic conditions.
·· Never allow others to wear your hearing instruments, because they are adjusted for your
hearing requirements and may permanently
damage another person’s hearing.
·· A slap to your ear while wearing the instrument
could be harmful. Avoid wearing your hearing
instrument while playing contact sports (e.g.
rugby, football etc.).
·· Be aware that use of a hearing instrument may
cause excess ear wax to build up in the ear canal
which may require removal by a trained medical
professional.
·· In rare cases, a hearing instrument or earmold
may cause a discharge from the ear or allergic
reaction. See a physician immediately if these
conditions occur.
·· An earmold is a custom-made product. If you
experience discomfort or irritation of your ear,
please see your hearing care professional
immediately for modification of the earmold.
·· Hearing instruments, their parts and batteries
should be kept out of reach of infants, children
and anyone who might swallow these items or
otherwise cause themselves injury.
·· Discard batteries and keep them out of sight
of infants, small children, persons of mental
incapacity or pets.
·· Clean your hearing instruments and their parts
on a regular basis as recommended. Microorgan­isms from unclean instruments may cause
skin irritations.
·· Be careful with leaking battery liquid, as it is a
hazardous substance.
·· Never try to recharge non-rechargeable batteries.
·· Never change the battery or adjust the controls
of the hearing instrument in front of infants, small
children and persons of mental incapacity.
·· Never put your hearing instrument or batteries in
your mouth, they could easily be swallowed.
·· Keep batteries away from medications. Batteries
are easily mistaken for pills.
·· In case a battery or hearing instrument is
­swallowed, see a doctor immediately.
·· Be aware of the possibility that your instruments
may stop functioning without notice. Keep this in
mind while you circulate in traffic or otherwise
depend on warning sounds.
·· Traffic or other warning sounds may also be
­reduced in level by a directional microphone
when these sounds are coming from behind you.
·· Never insert cleaning tools into the sound
outlet or microphone inlet. This could damage
the hearing instruments.
·· Do not expose hearing instruments to extreme
heat by leaving them in the car, near a radiator,
etc.
·· Avoid exposing your instruments to moisture
i.e. steambaths, showers, heavy rain, etc.
·· Never attempt to dry your instruments with
a hair dryer, microwave oven, etc.
·· Remove your instruments before applying
aftershave, hairspray, oils, perfume, mosquito
repellent, lotions, etc. Allow the product to
dry before wearing your instruments.
·· Protect your instruments by keeping them in
the case when you are not wearing them.
10
Introduction
The following instruments are covered in these
instructions:
Chronos Nano RITE
CN9 NR
CN7 NR
CN5 NR
CN_ILLU_NR_InstrumentwithSpeaker_BW_HI
11
Description of Features
2a
Push button
Microphone
Second microphone
Connector plug
Wire
Left/right indicator
6 Speaker
7 Speaker unit size
marking
8 Battery drawer
9 Ear grip
10 NoWax filter
2a
10
CN_ILLU_NR_InstrumentwithSpeaker_BW_HI
12
VR_ILU_Left-rightEarMarkingNanoBTE_BW_HI
Left/right ear marking
A color marking inside the battery
drawer can help you to distinguish
between the left and right
instruments.
Red = right; Blue = left
13
Ear Piece Overview
Domes, Micro Molds and Power Molds are ear
pieces used to secure the speaker in your ear canal
and to protect the sound outlet (20) from wax. The
Micro Mold has a marking (21) (red = right; blue =
left). The marking should point upwards in the ear
canal. The removal cord (22) is for easy removal.
Open Dome
Power Dome
Tulip Dome
20
20
20
CN_ILLU_NR_PowerMoldPowerDome_BW_HI
Micro Mold
Power Mold
21
20
22
14
20
Placement
It takes patience and practice to insert your
speaker correctly. If you have difficulty, please
consult your hearing care professional.
·· Look for the side marking:
left = blue; right = red.
·· Make sure the dome is
pushed firmly onto
the speaker.
·· Position the hearing
instrument behind your ear.
·· Grasp the speaker between
your thumb and index finger.
The dome or Micro Mold
should point towards the ear
canal opening.
·· Gently push the speaker into
your ear canal, until the wire
sits flush against the side of
your head.
15
·· If you have an ear grip attached
to the speaker, gently push it
into your ear as shown.
·· When looking in the mirror the
speaker should be difficult to see.
Important: Never insert the speaker in the ear
canal without the dome attached. Do not force
the speaker too deeply into your ear canal. Do
not apply any lubrication to the ear piece as this
may damage the speaker.
16
Removal
To remove the speaker, grasp the wire between
your thumb and index finger. Do not pull on the ear
grip. Gently pull the speaker out of your ear.
If the dome is not correctly attached and falls
off in the ear canal, please see your medical
practitioner.
Important: Do not remove by pulling on the
hearing instrument, as the speaker may be
damaged at the connector.
17
Operating your Instruments (ON/OFF)
VR_ILU_OnOffFunctionNanoBTE_BW_HI
Click “ON”
Click “OFF”
To turn the instrument ON
Close the battery door completely. The hearing
instrument will emit one long beep when it starts up.
To turn the instrument OFF
Open the battery door slightly until a click is felt.
Keep your hearing instrument switched off when
not worn.
Important: Never force the battery drawer
open or closed.
18
Changing the Volume Level
The instrument automatically adjusts the volume
to the changing sound environment. If you desire
to manipulate the volume yourself, your hearing
care professional can program the push button to
be used as a volume control. Please see page 42
to see how this has been configured for your
hearing instruments. You may also use the
optional RC-P remote control or the SoundGate
communication device for this purpose. Please
follow the detailed directions in the Instructions for
Use included with these devices.
Your hearing instruments will emit a click to
confirm that a volume change has been made and
then will beep to inform you when the maximum
or minimum volume has been reached.
Note: Your instrument automatically returns to a
preset loudness level when it starts, the battery is
low, or when the program is changed. If you find
that you frequently need to turn the volume up or
down, your hearing care professional may need to
adjust your hearing instrument settings.
19
Changing Programs
Your hearing instrument can be configured with up
to 4 listening programs. Please see page 41 to
find out which programs have been configured for
your hearing instruments. You can change
programs as follows:
Push button
A press on the button will cause the program to
change. This will take 1 – 2 seconds until you hear
the program change. The number of beeps you
­hear will tell you which program you are in.
RC-P or SoundGate
The program can be changed with either of these
devices. Please see pages 28 and 29 for
instructions.
20
Muting
Your hearing instruments can be muted by using
the push button (long press) on the hearing
instruments or via the optional RC-P remote
control. Please see page 42 to see how the
push button has been configured or the instructions for use that are included with the optional
RC-P remote.
To un-mute the hearing instruments give any
control on the instrument, SoundGate or RC-P
a push.
Note: Do not use the mute function to turn off the
hearing instrument due to the fact that in this
mode it is still drawing current from the battery.
21
Telecoil Function
The telecoil helps you hear better when using a
telephone or in buildings where inductive loop
systems are installed (places of worship, halls,
theatres, etc.). When the telecoil is active, you
hear directly through the telephone or inductive
loop. To access the telecoil, go to a telecoil
program. See page 41.
This symbol or a similar sign should
be displayed wherever a permanent
loop has been installed.
Note: Not all telephones are compatible with
hearing instruments.
22
Telephone Use
Auto Telephone
Your instrument has an Auto Telephone functionality. When the hearing instrument is close to
a telephone receiver, the Auto Telephone will
activate a phone program. When you end your
conversation, the hearing instrument will
automatically return to the previous program.
Bernafon Veras IFU micro BTE
VR_ILU_AutophoneControlMicroBTE_BW_HI
Note: All telephones can
activate the Auto Telephone. The telephone
receiver may need to
have a special magnet
fitted. Please follow the
separate instructions
for mounting the magnet,
which are available from
your hearing care
professional.
23
Your hearing care professional can configure your
instruments to allow you to answer the phone with
either ear or with just your preferred ear. If you
have a preferred ear, the instrument on the
opposite side can be programmed to sound softer
or to mute when the Auto Telephone is active.
Please see page 43 to find out how your instruments are configured.
Warning
·· Keep magnets out of reach of children and
pets. If a magnet is swallowed, see a doctor
immediately.
·· Do not wear the magnet in a breast pocket and
keep it 30 cm (1 ft) away from pacemakers
and other active implants.
·· Use the magnet on the opposite side from
­active implantable devices.
·· Keep the magnet 30 cm (1 ft) away from credit
cards or other magnetically sensitive items.
24
Changing the Battery
When the battery is running out, the instrument
will beep at regular intervals. You should be
­prepared to replace the battery. The time until the
instruments stop working depends on the battery
type and manufacturer. Mercury-free batteries
generally cause earlier warning beeps.
Your hearing instrument uses a size 312 battery.
To change a battery:
·· Gently swing the
battery drawer fully open,
but do not force it.
·· Remove the used battery.
·· Remove the sticker
from the new battery.
·· Place the battery into
the drawer with the flat,
smooth side facing up
(+ sign).
·· Close the battery drawer
securely.
CN_ILLU_NRBatteryChanging1_BW_HI
CN_ILLU_NRBatteryChanging2_BW_HI
25
Important battery information
·· Battery life will vary with conditions of use
(batteries will run down faster in noisy
environments).
·· Always keep spare batteries on hand.
·· A used battery should be replaced immediately.
·· If you are not going to use your hearing instruments for a few days, remove the batteries.
·· Any moisture found on a battery should be wiped
off immediately with a soft cloth.
·· Used batteries should be returned to your
battery supplier or hearing professional
for safe disposal.
·· Never dispose of batteries by burning them. They
may explode and cause injury.
·· Never dispose of batteries with household
waste. They cause environmental pollution.
Note: Always remove zinc-air batteries before
drying your hearing instrument with a drying kit.
Drying out zinc-air batteries shortens their lifetime.
26
Data Logging and Learning
Data Logging
The data log automatically stores information
about your use of the hearing instruments such
as changes made to the volume control, hours
of wear, etc. This information can be used by your
hearing care professional to adjust your instruments. If you do not want this feature to be active,
please ask your hearing care professional to turn
it off.
Data Learning (CN9 NR and CN7 NR only)
If your instrument is equipped with Data Learning,
your hearing care professional can activate this
feature to help to customize your hearing instruments. When Data Learning is operating, the
instrument keeps track of how often and how
much you adjust the volume control and “learns”
your preferred setting. This new setting can be
made permanent during a follow-up visit with your
hearing care professional.
27
Operating the Hearing Instruments
with the Optional RC-P Remote
­Control
If you have purchased a remote control you can
use it to change programs, adjust the volume level
up and down, or mute the instruments.
For complete operating instructions, please read
the separate RC-P remote control instructions for
use booklet.
28
Program cycle button
Volume control
Mute button
Status light
Key lock
Operating the Hearing Instruments
with the Optional SoundGate
Communication Device
If you have purchased a SoundGate you may use
it to perform basic functions such as program
changes and volume adjustments. In addition, the
SoundGate serves as a link between your ­hearing
instruments and external sources such as music
players, cell phones, computers, etc.
For complete operating instructions, please read
the separate SoundGate instructions for use
­booklet.
SoundGate (optional)
1 Volume control
and program change
2 Phone
3 Music/audio key
4 Bluetooth® key
5 Battery indicator
6 Key lock
29
Instrument Care
Healthy ears produce a waxy substance that can
block your speaker. Please follow these cleaning
instructions to prevent wax build-up and ensure
optimal performance of your instruments.
Every night
·· Check your hearing instrument for ear wax and
wipe it clean with a cloth or tissue.
·· Clean the speaker unit and dome with a cloth or
tissue. If you find ear wax remaining on the
dome, exchange it. When the dome comes off,
never put it back onto the speaker, but replace it
with a new one.
·· Open the battery drawer fully to allow air to
circulate.
·· A dry storage kit is recommended to remove
any moisture that may have accumulated in the
instrument. Always remove zinc-air batteries
before drying your hearing instrument with a
drying kit. Drying out zinc-air batteries shortens
their lifetime.
30
General care instructions
Treat your hearing instrument like any other
delicate electronic device (check the safety
guidelines on page 7) and make sure that the
instrument and the speaker do not get in contact
with moisture or water.
– Always clean and dry your hands thoroughly
before manipulating the instrument.
– Do not use your hearing instrument without a
dome or mold.
– Do not pull the speaker off the hearing instrument. Should the speaker detach from the
instrument, ask your hearing care professional
for support.
– Never mount a used dome on the speaker.
31
Exchanging the dome
The dome should be changed regularly. The
frequency of dome changes will depend on how
fast ear wax accumulates on the dome. Inspect
your instrument’s dome for yellowing, hardening
and cracks. In the case of these changes, consider
replacing your dome or contacting your hearing
care professional.
Spare domes may be obtained from your hearing
care professional.
·· Clean your hands thoroughly before replacing the
dome. Never change the dome with wet or dirty
fingers.
·· Push the new dome as far as possible onto the
speaker.
·· Make sure the dome is pushed firmly onto the
speaker.
Warning
The hands must be clean and dry before
replacing the dome. Never remount a used
dome on the speaker. A remounted dome is
more likely to fall off in the ear canal.
32
Exchanging the dome
1) Hold the end of the dome
between your fingers and
pull it off.
2) Take a fresh dome
out of the package.
3) Place the new dome
on the speaker so it
fits securely.
33
Cleaning the Micro and Power Mold
Clean your Micro/Power Mold after every use by
wiping it with a clean dry cloth. In most cases,
there is a hole through the Micro/Power Mold
(below the speaker unit). This is the vent. If the
vent is plugged with wax, insert the cleaning tool
(supplied) from the opposite end (nearest the
speaker wire), and push through to remove the
wax.
Replace the wax protection (WaxStop)
whenever needed following this procedure:
1) Take the stick with the new WaxStop on it (1).
On the opposite end is a removal plug for the
used WaxStop (2).
34
2) Insert the removal plug (2) into the opening
of the used WaxStop and pull it slowly out.
Keep the stick straight.
3) To insert the new WaxStop turn the stick
around and place the new filter in the sound
outlet and gently remove the stick.
CN_ILLU_NRWaxStopChanging1_BW_HI
CN_ILLU_NRWaxStopChanging_BW_HI
4) A WaxStop cannot be reused; safely throw the
stick away.
CN_ILLU_NRWaxStopChanging2_BW_HI
35
Using your Hearing Instruments
Hearing instruments do not restore perfect
hearing. They make sounds louder and help you to
make the most of the hearing that you have. While
some immediate benefit is usually noticed, it often
takes several weeks for your brain to adapt to your
new instruments.
The following tips will help you learn to use your
hearing instruments. If you have trouble adjusting
to them, consult your hearing care professional.
Getting started
·· Wear your instruments at home in a quiet
environment. Have a conversation with one
person or listen to a news program on TV.
·· You will benefit most if you wear your instruments all day long. Increase the time each
day, until you are comfortable wearing them
for several hours at a time.
36
·· You may notice that your own voice sounds
louder. If the voices of others are at a comfortable level, try speaking at a lower volume.
·· Sounds like footsteps, chirping birds, rustling
paper, etc. may seem quite loud at first because
you probably haven’t heard them for a while.
They will soon fade to the background.
Dining out
·· Start with a quiet restaurant (no music or
entertainment).
·· Request a table away from the kitchen and other
noisy areas.
·· Conversation will be easier in a smaller group.
In the car
·· Sit with your better ear towards the center of the
car, if possible.
·· Turn off the radio.
·· Keep the windows closed to minimize traffic,
road and wind noise.
37
Attending theatre, concerts, lectures, etc.
·· Try to sit with your better ear closer to the sound
source, if possible.
·· Become familiar with the program in advance to
make it easier to follow.
·· Inquire if a loop is available. If not, sit towards
the front
·· If your hearing is similar in both ears, sit in
the middle
At work
·· Inform your co-workers about your hearing loss
and teach them to talk clearly. Keep eye contact
when conversing.
·· Focus on the person nearest to you.
·· If you hear only part of a conversation, repeat
what you have heard and ask for any missing
information.
At home
·· Always use your hearing instruments.
·· Inform family and friends about your situation.
·· Teach your family to talk clearly and keep eye
contact when conversing.
·· Teach your family how to involve you in
conversations.
·· Avoid background noise.
38
Hearing on the telephone
·· Hold the receiver close to the microphone inlet of
your hearing instrument. If this causes whistling,
move the receiver away a small distance.
·· If voices over the telephone are too soft or
background noise is a problem, use the telecoil
(be aware that not all phones are telecoil
compatible).
·· When using the telecoil, hold the phone behind
the ear, next to your hearing instrument for
better reception.
·· Mobile phones may cause interference with the
telecoil. In this case, the microphone mode will
give a better result.
·· Before purchasing a mobile phone, test it with
your hearing instrument.
·· People with a greater degree of hearing loss may
need a volume control on the telephone.
39
Tips for Communicating with Hearing
Impaired People (Suggestions
for Family Members and Friends)
·· Speech should be clear and distinct. Some
people may need to slow down a little but if
speech is too slow it can be even more difficult
to understand.
·· Do not shout! Many people with hearing impairment are very sensitive to loud sounds.
·· If you are having difficulty being understood,
rephrase the statement rather than repeating
the same words several times.
·· Do not try to have a conversation from another
room or with your back turned. Talk face to face!
·· Avoid eating, drinking or smoking while talking
and keep your hands away from your face.
·· Minimize background noise – turn off the TV or
radio or move to a quiet area for conversation.
·· Try to give some warning when the topic
changes during group conversations – it is much
easier to follow the conversation when you know
what is being discussed.
·· Ensure there is good light on your face – the
eyes and ears work best together for maximum
understanding of speech.
40
Your Hearing Instrument Configuration
Available programs
Your hearing instruments are programmed in
the following way:
Program
Beeps
Function
Right and left instruments synchronized
When this feature is active, changes made
to one instrument are automatically made in the
other through a wireless communication link.
41
Push button (two Nano hearing instruments)
left
right
Short push
(less than 1 sec.)
volume
down
volume
up
Medium push
(about 1 sec.)
program
change
program
change
h synchronized
Long push
(about 2 sec.)
h mute
h mute
h synchronized
Push button (one Nano hearing instrument)
Short push
(less than 1 sec.)
h volume down
Medium push
(about 1 sec.)
h volume up
Long push
(about 2 sec.)
h program change
Note: It is not possible to mute the hearing
instrument in a monaural fitting.
42
Telephone use
Preferred telephone ear:
M Both		
M Right		
M Left
Behavior of instrument on the non-telephone ear
M No change
M The microphone is softer when the Auto
Telephone or Telephone Program is active
M The instrument mutes when the Auto Telephone
or Telephone Program is active
43
Accessories
Bernafon offers a wide range of optional a­ ccessories
that may be purchased to enhance your hearing
system. Depending on hearing instrument type and
local regulations, the ­following accessories are
available:
·· Remote control (RC-P)
·· SoundGate communication device (for wireless
connection to cell phones, music players, etc.)
·· TV adapter (for wireless connection to your
television via the SoundGate)
·· Phone adapter (for wireless connection to
your landline phone via the SoundGate)
·· Cleaning and drying kit
For further information on accessories please
contact your hearing care professional.
44
Environmental Protection
Your hearing instruments contain electronic
­components subject to the Directive 2002/96/EC
on waste electrical and electronic equipment.
Help to protect the environment by not disposing
of your hearing instruments or batteries with your
unsorted household waste. Please recycle your
hearing instruments and batteries according to
your local regulations or return them to your
hearing care professional for disposal.
45
Product Approval, Markings
and Compliance
All Bernafon Chronos hearing instrument models
comply with international standards concerning
electromagnetic compatibility. Due to the limited
size available on the instruments all relevant
­approval markings are found in this document.
Electromagnetic interference
Your hearing instrument has been thoroughly
tested for electromagnetic interference. However,
some products may emit electromagnetic energy
causing unforeseen interference with hearing
instruments. Examples include induction cooking
appliances, shop alarm systems, mobile phones, fax
machines, personal computers, X-rays, CT scans,
etc.
Even though your hearing instruments are designed
to comply with the most stringent international
standards of electromagnetic compatibility, they
may emit electromagnetic energy that can cause
interference with other devices.
46
Your hearing instruments contain a radio
transmitter using short range magnetic induction
technology working at 3.84 MHz.
The magnetic field strength of the transmitter
is < –42 dBμA/m @ 10 m.
The electromagnetic emission from the radio
system is well below international limits for human
exposure. By comparison, the electromagnetic
energy of the hearing instrument is lower than that
generated by household items such as halogen
lamps, computer monitors, dishwashers etc.
47
Cell Phone and Hearing Instrument
Compatibility
Some hearing instrument users have reported a
buzzing sound in their instruments when they are
using cell phones, indicating that the cell phone
and hearing instrument may not be compatible.
The compatibility of a particular hearing instrument
and cell phone can be predicted by adding the
­rating for the hearing instrument immunity to
the rating for the cell phone emissions
(ANSI C63.19-2006 ­American National Standard
Methods of Measurement of Compatibility
between Wireless Communication Devices and
Hearing Aids).
For example, the sum of a hearing instrument with
a rating of 2 (M2/T2) and a telephone with a rating
of 3 (M3/T3) would result in a combined rating of 5.
According to the standard, any combined rating
that equals at least 5 would provide “normal use”;
a combined rating of 6 or greater would indicate
“excellent performance.”
48
The immunity of your Chronos hearing instrument ­
is at least M2/T2. The equipment performance
measurements, categories and system classifications are based upon the best information available
but Bernafon cannot guarantee that all users will
be satisfied.
49
International Warranty
Your hearing instruments have a limited warranty,
covering defects in materials and workmanship.
This warranty covers the hearing instruments
themselves, but not accessories such as batteries,
tubing, earmolds, etc.
This warranty is void if a defect is the result
of misuse or mistreatment. The warranty is
also void if the hearing instruments have been
repaired by nonauthorized service personnel.
Please review the warranty with your hearing
care professional and make sure that your warranty
card is completed correctly.
50
Notes
51
Common Problems and Solutions
Problem
Possible cause
Instrument whistles
or squeals
Speaker and dome/
mold not fully inserted
Ear wax accumulation
in the ear canal
Earmold may be too
loose
No volume, level too
soft or humming noise
Instrument may not be
turned ON
Instrument may be
muted
Battery may be dead
or inserted upside
down
Volume level too soft
52
Solution
Re-insert the speaker and dome/mold
Consult your hearing care professional or
physician
Consult your hearing care professional
Check that the battery drawer is closed
completely
Press any button on the remote control or hearing
instrument to unmute
Insert a fresh battery or re-insert the battery
correctly
Increase the volume level with the control on the
instrument or remote control
53
Problem
Possible cause
No volume, level too
soft or humming noise
Instrument may be in
telecoil position
Wax filter blocked by
ear wax
Dome/Mold may be
blocked by ear wax
Ear wax accumulation
in the ear canal
Battery contacts may
be dirty or corroded
Speaker may be
blocked
Microphone sound
inlet may be blocked
54
Solution
Check to make sure you are in the intended
program
Replace the wax filter
Exchange the dome
Consult your hearing care professional or
physician
Open and close the battery drawer several times
or clean the battery contacts carefully with a
clean dry cotton swab
Consult your hearing care professional for
changing
Consult your hearing care professional, do not try
to clean this yourself
55
Problem
Possible cause
No volume, level too
soft or humming noise
Your hearing loss may
have increased
Whirring noise, fading,
weak or motor-boating
sounds
Battery contacts may
be dirty or corroded
Moisture in the hearing
instrument
Low battery
Instrument switches
from ON to OFF
periodically
56
Low battery
Solution
Consult your hearing care professional
Open and close the battery drawer several
times or clean the battery contacts carefully with
a clean dry cotton swab
Place instrument in Dry-Aid pack. Remove
the battery first. Consult your hearing care
professional.
Insert a fresh battery
Insert a fresh battery
57
Problem
Possible cause
Instrument beeps
without any action
from you (e.g. program
change)
Low battery
Dome fell off during
removal
Dome was not
mounted correctly on
the speaker unit
58
Solution
Insert a fresh battery
Carefully remove the dome. If you cannot safely
reach it, contact your medical professional
59
Compliance with Requirements
for Europe
This device is in conformance with the requirements of the Directive 93/42/EEC of the Council of
the European Communities concerning medical
devices, MDD. This is certified by applying the
­following marking:
This device also complies with the essential
requirements of the Directive 1999/5/EC of the
European Parliament on radio equipment and
­telecommunications terminal equipment, R&TTE.
It operates as an inductive application in a
­harmonized frequency band according to the
Commission Decision 2008/432/EC and may
be used in all member states of the EU and EFTA.
This is certified by applying the following marking:
60
Declaration of conformity is available at:
Bernafon AG
Morgenstrasse 131
3018 Bern
Switzerland
61
Compliance with Radio Communi­
cations Requirements for the USA
and Canada
Bernafon AG
Chronos Nano RITE hearing instrument model
names CN9 NR; CN7 NR; CN5 NR
FCC ID
IC:
U6XFURITE2
7031A-FURITE2
Statement of compliance:
This device complies with part 15 of the FCC
­Rules and RSS-210 of Industry Canada. Operation
is s­ ubject to the following two conditions:
1) This device may not cause harmful interference,
and
2) this device must accept any interference
received, including interference that may
cause undesired operation.
This Class B digital apparatus complies with
Canadian ICES-003.
Note: This equipment has been tested and found
to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules.
62
These limits are designed to provide reasonable
protection against harmful interference in a
residential installation.
This equipment generates, uses and can radiate
­radio frequency energy and, if not installed and
used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference
to radio or television reception, which can be
determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of the following measures:
– Reorient or relocate the receiving antenna.
– Increase the separation between the equipment
and receiver.
– Connect the equipment into an outlet on a
circuit different from that to which the receiver
is connected.
– Consult the dealer or an experience radio/TV
technician for help.
63
Caution: Changes or modifications not
­expressly approved by Bernafon AG could
void the user’s authority to operate the
­equipment.
64
Notes
65
Service
If none of the actions, listed on the previous
pages, solve the problem, contact your hearing
care professional.
Do not attempt to repair your hearing
­instruments yourself.
Place stamp with dispenser name and address here:
66
<>
9.0 mm
<>
19 mm
8,15 mm
15 mm
67
Canada
Bernafon Canada Ltd.
500 Trillium Drive, Unit 15
Kitchener, Ontario
Canada N2R 1A7
Phone +1 519 748 6669
Toll Free +1 800 265 8250
Toll Free Fax +1 888 748 9158
Manufacturer
New Zealand
Bernafon New Zealand Ltd.
Level 1, Building F
27-29 William Pickering Drive
Albany, Auckland 0632
Toll Free 0800 44 22 57
Telephone +64 9 415 7917
Fax +64 9 415 7916
United Kingdom
Bernafon UK
Cadzow Industrial Estate
Off Low Waters Road
Hamilton
ML3 7QE Scotland
Phone +44 1698 285 968
Fax +44 1698 421 456
United States of America
Bernafon, LLC
200 Cottontail Lane, Bldg. B
Somerset, NJ 08873
Phone +1 888-941-4203
Fax +1 732-560-4877
Bernafon AG
Morgenstrasse 131
3018 Bern
Switzerland
Phone +41 31 998 15 15
Fax +41 31 998 15 90
www.bernafon.com
For more information about
hearing and hearing loss
www.bernafon.com
11.11/BAG/118283/UK /subject to change
Australia
Bernafon Australia Pty. Ltd.
12/97 Castlemaine Street
Milton QLD 4064
Freecall 1800 809 111
Phone +61 7 3250 0300
Fax +61 7 3250 0372

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EXIF Metadata provided by EXIF.tools
FCC ID Filing: U6XFURITE2

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