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Product Data - User Manual
Motorola Active Pro (L402C)
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USER’S GUIDE
Motorola L402C / L403C / L404C / L405C
Digital Combo corded base and cordless handset
With Answering Machine
Warning
Use only the adapter and telephone line cord provided in the box.
This document contains confidential and proprietary information of VTech Telecommunications Ltd
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Welcome...
to your new Motorola phone!
Please retain your original dated sales receipt for your records. For warranty service of your Motorola product, you
will need to provide a copy of your dated sales receipt to confirm warranty status. Registration is not required for
warranty coverage.
For product-related questions, please call:
US 1-317-345-9527 and Canada 905-831-6555
On the Web: www.motorola.com
• 30 Name and number phonebook for cordless handset and combo base respectively.
• Answering machine (ITAD) with 15 minutes digital recording time.
• Caller ID shows you who is calling and see details of the last 30 callers in a calls list.*
Call log Capacity is 30, the same for cordless handset and combo base.
• Register up to 5 handsets to the combo base.
• Make internal calls, transfer external calls, hold 3-way conversation between two internal callers and an external
caller.
* You must subscribe to your network provider’s Caller ID or Call Waiting service for these features to work.
Please note that this equipment is not designed for making emergency telephone calls when the power fails.
Alternative arrangements should be made for access to emergency.
Alternatively, you may find the answer in the Help section at the back of this user’s guide.
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This User’s Guide provides you with all the information you need to get the most from
your phone.
Before you make your first call you will need to set up your phone.
Follow the simple instructions in ‘Getting Started’, on the next few pages.
IMPORTANT
Only use the telephone line cord supplied.
This equipment is not designed for making emergency telephone calls when the power fails. Alternative
arrangements should be made for access to emergency services.
Got everything?
• 1 x Cordless handset
• 1 x Charger
• 1 x AAA NiMH rechargeable battery pack
• 1 x Power adapter for the charger
• 1 x Corded combo base
• 1 x Corded handset
• 2 x Telephone line cords (one for connecting the corded base and handset)
• 1 x Power adapter for the combo base
• 1 x Quick start guide
• 1 x User’s guide
In multi-handset packs, you will find one or more additional handsets, chargers with power adapter units, additional
rechargeable battery packs and battery doors.
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Table of Contents
GETTING STARTED ..........................................................................................................................................................9
GETTING TO KNOW YOUR PHONE............................................................................................................................11
2.1
2.2
2.3
OVERVIEW OF THE COMBO BASE ......................................................................................................................................11
OVERVIEW OF YOUR HANDSET (WITH ITAD)...................................................................................................................14
CHARACTER MAP ...............................................................................................................................................................17
ENJOY YOUR CORDED BASE PHONE...............................................................................................................................18
USING THE PHONE..........................................................................................................................................................18
3.1 CALLS.................................................................................................................................................................................18
3.1.1 MAKE A CALL...................................................................................................................................................................18
3.1.2 PREDIAL ...........................................................................................................................................................................18
3.1.3 DIAL ONE TOUCH NUMBERS 1 TO 9...................................................................................................................................18
3.1.4 CALL FROM THE PHONEBOOK ...........................................................................................................................................18
3.1.5 CALL FROM THE CALLS LIST .............................................................................................................................................18
3.1.6 ANSWER A CALL...............................................................................................................................................................18
3.1.7 ADJUST VOLUME ..............................................................................................................................................................18
3.1.8 MUTE ...............................................................................................................................................................................18
3.1.9 END A CALL......................................................................................................................................................................19
3.2 INTERCOM ..........................................................................................................................................................................19
3.2.1 CALL ANOTHER HANDSET ................................................................................................................................................19
3.2.2 TRANSFER AN EXTERNAL CALL TO ANOTHER HANDSET ...................................................................................................19
3.2.3 THREE-PARTY CONFERENCE CALL ....................................................................................................................................19
3.3 VOICEMAIL ........................................................................................................................................................................19
3.3.1 CLEAR VOICE MAIL ..........................................................................................................................................................19
4.1
4.2
4.3
4.4
4.5
4.6
4.7
4.8
4.9
PHONEBOOK.....................................................................................................................................................................20
VIEW AN ENTRY.................................................................................................................................................................20
ADD AN ENTRY ..................................................................................................................................................................20
EDIT AN ENTRY ..................................................................................................................................................................20
DELETE AN ENTRY ............................................................................................................................................................20
DELETE ALL ENTRIES ........................................................................................................................................................21
VIEW PHONEBOOK CAPACITY ..........................................................................................................................................21
STORE A PHONEBOOK ENTRY AS A ONE TOUCH NUMBER ..............................................................................................21
EDIT A PHONEBOOK ENTRY IN A ONE TOUCH NUMBER ..................................................................................................21
DELETE A ONE TOUCH NUMBER ......................................................................................................................................21
CALLER ID AND CALLS LIST .......................................................................................................................................22
5.1 CALLS LIST ........................................................................................................................................................................22
5.1.1 VIEW THE CALLS LIST.......................................................................................................................................................22
5.1.2 SAVE A NUMBER FROM THE CALLS LIST TO THE PHONEBOOK ...........................................................................................22
5.1.3 DELETE A CALLS LIST ENTRY ...........................................................................................................................................22
5.1.4 DELETE ENTIRE CALLS LIST ..............................................................................................................................................22
5.2 REDIAL ...............................................................................................................................................................................22
5.2.1 VIEW THE REDIAL LIST .....................................................................................................................................................23
5.2.2 COPY A REDIAL NUMBER TO THE PHONEBOOK..................................................................................................................23
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DELETE A REDIAL LIST ENTRY ..........................................................................................................................................23
DELETE ENTIRE REDIAL LIST ............................................................................................................................................23
SET DATE & TIME .............................................................................................................................................................24
SET RINGERS .....................................................................................................................................................................24
SET THE RINGER TONE ......................................................................................................................................................24
SET THE RINGER VOLUME .................................................................................................................................................24
KEY TONES ON/OFF ..........................................................................................................................................................24
ADVANCED BASE SETTINGS ..............................................................................................................................................24
SET THE BASE NAME .........................................................................................................................................................24
SET THE DISPLAY LANGUAGE ...........................................................................................................................................24
SET THE DIAL MODE.........................................................................................................................................................25
SET THE FLASH TIME ........................................................................................................................................................25
SET THE AREA CODE .........................................................................................................................................................25
RESET ALL SETTINGS ........................................................................................................................................................25
DEFAULT SETTINGS ...........................................................................................................................................................25
REGISTRATION................................................................................................................................................................26
7.1
7.2
Product Data - User Manual
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PERSONAL SETTINGS ....................................................................................................................................................24
6.1
6.2
6.2.1
6.2.2
6.2.3
6.3
6.3.1
6.3.2
6.3.3
6.3.4
6.3.5
6.4
6.5
REGISTER A HANDSET........................................................................................................................................................26
DE-REGISTER ALL HANDSETS ............................................................................................................................................26
USING YOUR ANSWERING MACHINE .......................................................................................................................27
8.1
8.2
8.3
8.3.1
8.3.2
8.4
8.4.1
8.4.2
8.4.3
8.4.4
8.4.5
8.4.6
8.4.7
PLAY MESSAGES ................................................................................................................................................................27
DELETE ALL MESSAGES....................................................................................................................................................27
ANNOUNCEMENT ...............................................................................................................................................................27
RECORD THE ANNOUNCEMENT .........................................................................................................................................27
PLAY THE ANNOUNCEMENT .............................................................................................................................................27
ANSWERING MACHINE SETTINGS .....................................................................................................................................27
SET THE ANSWER MODE ...................................................................................................................................................27
MESSAGE ALERT ON/OFF ..................................................................................................................................................28
SET THE NUMBER OF RINGS ..............................................................................................................................................28
RECORD A MEMO ..............................................................................................................................................................28
CALL SCREENING ON/OFF .................................................................................................................................................28
REMOTE ACCESS ON/OFF ..................................................................................................................................................28
SET THE REMOTE CODE ....................................................................................................................................................29
ENJOY YOUR CORDLESS HANDSET PHONE..................................................................................................................29
USING THE HANDSET.....................................................................................................................................................29
9.1 CALLS.................................................................................................................................................................................29
9.1.1 MAKE A CALL...................................................................................................................................................................29
9.1.2 PREDIAL ...........................................................................................................................................................................29
9.1.3 DIAL ONE TOUCH NUMBERS 1 TO 9...................................................................................................................................29
9.1.4 CALL FROM THE PHONEBOOK ...........................................................................................................................................29
9.1.5 CALL FROM THE CALLS LIST .............................................................................................................................................29
9.1.6 ANSWER A CALL...............................................................................................................................................................30
9.1.7 ADJUST VOLUME ..............................................................................................................................................................30
9.1.8 MUTE ...............................................................................................................................................................................30
9.1.9 END A CALL......................................................................................................................................................................30
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9.2 INTERCOM ..........................................................................................................................................................................30
9.2.1 CALL ANOTHER HANDSET ................................................................................................................................................30
9.2.2 TRANSFER AN EXTERNAL CALL TO ANOTHER HANDSET ...................................................................................................30
9.2.3 THREE-PARTY CONFERENCE CALL ....................................................................................................................................30
9.3 VOICEMAIL ........................................................................................................................................................................31
9.3.1 CLEAR VOICE MAIL ..........................................................................................................................................................31
10
PHONEBOOK...................................................................................................................................................................32
10.1
10.2
10.3
10.4
10.5
10.6
10.7
10.8
10.9
11
VIEW AN ENTRY...............................................................................................................................................................32
ADD AN ENTRY ................................................................................................................................................................32
EDIT AN ENTRY ................................................................................................................................................................32
DELETE AN ENTRY ..........................................................................................................................................................33
DELETE ALL ENTRIES ......................................................................................................................................................33
VIEW PHONEBOOK CAPACITY ........................................................................................................................................33
STORE A PHONEBOOK ENTRY AS A ONE TOUCH NUMBER ............................................................................................33
EDIT A PHONEBOOK ENTRY IN A ONE TOUCH NUMBER .................................................................................................33
DELETE A ONE TOUCH NUMBER .....................................................................................................................................33
CALLER ID AND CALLS LIST .....................................................................................................................................34
11.1 CALLS LIST ......................................................................................................................................................................34
11.1.1 VIEW THE CALLS LIST.....................................................................................................................................................34
11.1.2 SAVE A NUMBER FROM THE CALLS LIST TO THE PHONEBOOK .........................................................................................34
11.1.3 DELETE A CALLS LIST ENTRY .........................................................................................................................................34
11.1.4 DELETE ENTIRE CALLS LIST ............................................................................................................................................34
11.2 REDIAL .............................................................................................................................................................................35
11.2.1 VIEW THE REDIAL LIST ...................................................................................................................................................35
11.2.2 COPY A REDIAL NUMBER TO THE PHONEBOOK................................................................................................................35
11.2.3 DELETE A REDIAL LIST ENTRY ........................................................................................................................................35
11.2.4 DELETE ENTIRE REDIAL LIST ..........................................................................................................................................35
12
PERSONAL SETTINGS ..................................................................................................................................................36
12.1
12.2
12.2.1
12.2.2
12.2.3
12.2.4
12.2.5
12.3
12.4
12.5
12.6
13
13.1
13.2
13.3
13.4
13.5
SET DATE & TIME ...........................................................................................................................................................36
HANDSET TONES ..............................................................................................................................................................36
SET THE RINGER TONE ....................................................................................................................................................36
SET THE RINGER VOLUME ...............................................................................................................................................36
KEY TONES ON/OFF ........................................................................................................................................................36
BATTERY LOW TONE ON/OFF ..........................................................................................................................................36
NO COVERAGE TONE ON/OFF ..........................................................................................................................................36
HANDSET NAME ...............................................................................................................................................................37
SET THE DISPLAY LANGUAGE .........................................................................................................................................37
SET THE LCD CONTRAST ................................................................................................................................................37
AUTO TALK ON/OFF .......................................................................................................................................................37
ADVANCED SETTINGS .................................................................................................................................................38
SET THE DIAL MODE .......................................................................................................................................................38
SET THE FLASH TIME ......................................................................................................................................................38
SET THE AREA CODE .......................................................................................................................................................38
RESET ALL SETTINGS ......................................................................................................................................................38
DEFAULT SETTINGS .........................................................................................................................................................38
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14
HELP ..................................................................................................................................................................................39
15
GENERAL INFORMATION...........................................................................................................................................40
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GETTING STARTED
WARNING
Do not place your phone in the bathroom or other humid areas.
Location
When choosing a location for your new phone, here are some important guidelines you should consider:
• Avoid sources of noise and heat, such as motors, fluorescent lighting, microwave ovens, heating appliances and
direct sunlight.
• Avoid areas of excessive dust, moisture and low temperature.
• Avoid other cordless telephones or personal computers.
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
• Never touch non-insulated telephone wires or terminals, unless the telephone line has been disconnected at the
network interface.
• Use caution when installing or modifying telephone lines.
HANDSET RANGE
Optional range is reached when there are no other electrical appliances working within the range area. Any
obstruction between the base and handset will also reduce the significantly.
SIGNAL STRENGTH
When out of range of the base, the screen shows SEARCHING…. If you are on a call, the line will hang up. Move
back within in range. The handset will automatically re-connect to the base.
Setting up
IMPORTANT
The base station must be plugged into the electrical outlet at all times. Do not connect the telephone line cord into
the wall jack until the handset is fully charged. Only use the power adapter and telephone line cord supplied with
the product.
WHICH POWER ADAPTER?
The power adapter with the smaller pin is for the base unit and the power adapter with the bigger pin is for the
charger unit.
Install and charge the handset battery pack
1. Slide out the battery compartment cover.
2. Place the supplied rechargeable battery pack in the battery compartment.
3. Slide the battery compartment cover back.
4. Put the handset on the base to charge for at least 24 hours. When the handset is fully charged the will indicate that it is fully charged.
5. Use only the rechargeable battery pack provided.
BATTERY LOW WARNING
If the flashes in the display, you will need to recharge the handset before you can use it again.
During charging, the will scroll in the display.
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BATTERY PERFORMANCE
In ideal conditions, fully charged batteries should give about 12 hours talk time or 180 hours standby time on a
single charge.
Note that new batteries do not reach full capacity until they have been in normal use for several days.
To keep your batteries in the best condition, leave the handset off the base for a few hours at a time.
Running the batteries right down at least once a week will help them last as long as possible.
The charge capacity of rechargeable batteries will reduce with time as they wear out, giving the handset less
talk/standby time. Eventually they will need to be replaced.
After charging your handset for the first time, subsequent charging time is about 6–8 hours a day. Batteries and
handset may become warm during charging. This is normal.
Connecting the base station
1. Connect the handset to the base station with the provided cable (red).
2. Plug the power supply (purple) & line cord (green) into the base station.
3. Plug the other end of power supply & line cord into the wall jack.
4. Always use the cables provided in the box.
5. Use only the provided adapter.
Wall mounting on base
This phone can be mounted on any standard wall plate.
1. Plug the power supply (purple) & line cord (green) into the base station.
2. Snap the wall mount adapter into the notches on the base’s back.
3. Plug the other end of power supply & line cord into the wall jack.
4. Align the mounting slots on the base with the mounting posts on the wall. Then push in and down until the phone
is firmly seated.
NOTE
DO NOT use a power outlet controlled by a wall switch.
Make sure the wall is capable of supporting the weight of the phone, and use the proper type of anchoring device
for the wall material.
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GETTING TO KNOW YOUR PHONE
Overview of the combo base
16
15
14
13
12
11
10
SCROLL UP/ VOLUME UP
In menu mode: press to scroll up.
In editing mode: press to move cursor to the left.
During a call: press to increase volume.
Calls list/phonebook/redial list entry: press to scroll up the list.
In answering machine mode: press to increase message playback volume.
MENU/ SELECT
In idle mode: press to access menu list.
In menu/editing mode: press to confirm and save the settings.
During a call: press to hold a call.
In calls list entry: press to save the entry to the phonebook.
In phonebook entry: press to go to phonebook editing mode.
RIGHT/ CALLS LIST
In idle mode/during a call: press to access calls list.
In editing mode: press to move the cursor to the right.
SPEAKER
In idle/menu/pre-dial mode/during a call: press to turn on/off the speakerphone.
Calls list/phonebook/redial list entry: press to make a call with speakerphone.
During ringing: press to answer a call with speakerphone.
In answering machine mode: press to toggle the message playback via earpiece/speakerphone.
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SCROLL DOWN/ VOLUME DOWN/ REDIAL LIST
In idle: press to access redial list.
In menu mode: press to scroll down.
In editing mode: press to move cursor to the right.
During a call: press to decrease volume.
Calls list/phonebook/redial list entry: press to scroll down the list.
In answering machine mode: press to decrease volume.
DELETE/ FLASH
During message playback: delete the current message.
In idle: press and hold to erase all read messages (applicable only when messages in answering machine
are all read, new message(s) will not be deleted).
During a call: press to insert a flash.
SKIP/ MEMO
During message playback: press to skip to play the next message.
In idle: press and hold to listen a voice prompt of recording a memo and start to record a memo afterwards.
Release key to stop memo recording.
#/ PAUSE/ ABC/ FORMAT
In idle/pre-dial/during a call mode: press to insert a “#”.
In number editing mode: press to insert a “#”, press twice to insert a pause.
In name editing mode: toggle ABC/Abc/abc.
In calls list entry: press to toggle Caller ID display format among 7, 8, 10 and 11 digits.
*/ TONE
In idle/pre-dial/editing mode: press to insert a “*”.
During a call: press to switch from pulse to tone dialing temporarily Ii pulse mode is selected before. After the
call is ended, the dial mode will resume to pulse.
ALPHANUMERIC KEYPAD
In idle/pre-dial/editing mode/during a call: press to enter characters/numbers.
In idle: press and hold to activate speed dial.
PLAY/ STOP
In idle: press to playback answering machine messages.
In message playback mode: press to stop playing messages. Press again to resume message playback.
REPEAT/ ANNC
In idle: short press to play the current announcement or the current announcement mode.
In idle: press and hold to listen a voice prompt of how to record the personalized announcement of the
current answer mode, release key to stop recording.
During message playback mode: press to replay current message from the beginning.
ANNOUNCE MODE
In idle: press to toggle among Announce & Record / Announce Only / Answer Off mode.
LEFT/ PHONEBOOK
In idle mode/during a call: press to access the phonebook.
In editing mode: press to move the cursor to the left.
BACK/ CLEAR/ MUTE/ INTERCOM/ FIND
In idle mode: press to access intercom, press and hold to enter registration mode.
In pre-dial/editing mode: press to delete one character/digit. Long press to delete all characters/digits.
During a call: press to mute/unmute the call.
In calls list/phonebook entry: press to back to the previous level.
In answering machine mode: press to delete the current message playback.
Base Cradle
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Base LCD display
/FIND
On when speakerphone is turned on.
On when answering machine is turned on.
Flashes when new answering machine message is received.
Indicates when new call is received.
Off when new call has been viewed.
On when ringer volume is turned off.
On when there is new voice mail not yet listened to.
Off when new voice mail has been listened to.
Navigating the menus
1. Press