Bissell 3512 Users Manual

3512 to the manual c77136d5-2cef-4f94-aea6-7d0928537334

2015-01-21

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User’s Guide
Model 3512 Series
■ Assembly
■ Operation
■ Maintenance
■ Troubleshooting

Thanks for buying a BISSELL Upright Vacuum Cleaner.
We’re glad you purchased a BISSELL Upright Vacuum
Cleaner. Everything we know about floor care went into the
design and construction of this powerful, high-tech home
vacuuming system.
Your BISSELL Upright Vacuum Cleaner is well made, and
we back it with a comprehensive limited one-year warranty.
We also stand behind it with a knowledgeable, dedicated
Consumer Services department, so, should you ever have a
problem, you’ll receive fast, considerate assistance.
My great-grandfather invented the floor sweeper in 1876.
Today, BISSELL is a global leader in the design, manufacture,
and service of high quality homecare products like your
BISSELL Upright Vacuum Cleaner.
Thanks again, from all of us at BISSELL.

Mark J. Bissell
President and Chief Executive Officer

Powerful 10 amp motor
Specialized on board tools to
meet all vacuuming needs
■ Multi-surface height settings
■ Wide beam headlight
■ Dual edge cleaning action
■
■

IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic
precautions should be observed, including
the following:

READ ALL INSTRUCTIONS BEFORE
USING YOUR UPRIGHT VACUUM.
Always connect to a polarized outlet (left slot is
wider than right). Unplug from outlet when not
in use and before conducting maintenance.

■

■
■

■

WARNING: To reduce the risk of

fire, electric shock, or injury:
■

■

■
■

■

■
■

■

Do not modify the polarized plug to fit a
non-polarized outlet or extension cord.
Do not leave vacuum cleaner unattended when
it is plugged in.
Unplug from outlet when not in use and
before servicing.
Do not use outdoors or on wet surfaces.
Do not allow children to operate vacuum
cleaner or use as a toy.
Close attention is necessary when used by or
near children.
Do not use for any purpose other than described
in this User’s Guide.
Use only manufacturer’s recommended
attachments.
Do not use with damaged cord or plug.
If appliance is not working as it should, has
been dropped, damaged, left outdoors, or
dropped into water, return it to a service center.
Do not pull or carry by cord, use cord as a handle,
close a door on cord, or pull cord around sharp
edges or corners. Do not run appliance over cord.
Keep cord away from heated surfaces.
Do not unplug by pulling on cord. To unplug,
grasp the plug, not the cord.
Do not handle vacuum cleaner or plug with
wet hands.
Do not put any object into openings. Do not use
with any opening blocked; keep openings free of
dust, lint, hair, and anything that may reduce
air flow.

■

■
■
■
■

Keep hair, loose clothing, fingers, and all parts
of body away from openings and moving parts.
Turn off all controls before plugging or
unplugging vacuum cleaner.
Use extra care when cleaning stairs.
Do not pick up flammable materials (lighter
fluid, gasoline, kerosene, etc.) or use in the
presence of explosive liquids or vapors.
Do not pick up toxic material (chlorine bleach,
ammonia, drain cleaner, etc.).
Do not use vacuum cleaner in an enclosed
space filled with vapors given off by oil base
paint, paint thinner, some moth proofing
substances, flammable dust, or other explosive
or toxic vapors.
Do not pick up hard or sharp objects such as
glass, nails, screws, coins, etc.
Do not pick up anything that is burning or
smoking, such as cigarettes, matches, or hot ashes.
Do not use without dust bag and/or filters in place.
Use only on dry, indoor surfaces.
Keep appliance on a level surface.
Do not carry the vacuum cleaner while it
is running.

SAVE THESE INSTRUCTIONS
FOR FUTURE USE.
THIS APPLIANCE HAS A
POLARIZED PLUG.
To reduce the risk of electric shock, this
appliance has a polarized plug (one blade is
wider than the other). This plug will fit in a
polarized outlet only one way. If the plug does
not fit fully in the outlet, reverse the plug. If it
still does not fit, contact a qualified electrician
to install a proper outlet. Do not change the
plug in any way.
This model is for household use only.

BISSELL Upright Vacuum Cleaner Order Form

❶

Order Information

❷ Shipping Information

Item Part No.

Part Name

Qty. x Unit = Total
Price

210-9108

Crevice Tool

____ $4.00 ____

32015

Drive Belt (2-Pack)

____ $3.99 ____

32013

Style 2 Microfiltration
Dust Bags (3-Pack)

____ $5.99 ____

32018

Style 2 Dust Bag (3-Pack)

____ $2.99 ____

210-9104

Combined Upholstery Tool/
Dusting Brush

____ $3.46 ____

210-9102

Extension Wand

____ $4.00 ____

310-5005

6’ Flex Hose

____ $6.79 ____

555-9069

Headlight Bulb

____ $1.07 ____

Ship To
Address

City
State

Sub Total

______

Shipping

______

AR, AZ, CA, FL, GA, IL, KS, MA, MD, MI, MN, MO,
NC, NE, NJ, NY, OH, PA, TN, TX, UT and WA
residents add applicable sales tax.
Sale Tax

______

Sales tax based on delivery address.

Zip

Shipping and Handling
$1.00 to $4.99 = $2.95
$5.00 to $49.99 = $4.95
$50.00 to $99.99 = $7.95
$100.00 to $229.99 = $13.95
$230.00 and up = $25.95
UPS 2nd Day = above shipping amount + $5.75
UPS Next Day = above shipping amount + $19.95

Price applicable in continental United States only.
Price subject to change without notice.

Order Total

______

❸ Billing Information
Charge:

Master Card

Enclosed in your envelope
check or money order
payable to BISSELL Inc.
(No cash or stamps please)

Visa
American Express
Discover
Telephone

MAIL REORDER FORM TO:

Account
Number

BISSELL INC.
Mail order Department
P.O. Box 3606
Grand Rapids, MI 49501

(include all digits)
Card
Expires
Month

Year

Signature

Visit our website at: www.bissell.com

OR FAX TO:
1-616-791-7711
15

Index

CAUTION:

Do not
plug in your vacuum cleaner
until you are familiar with
allinstructionsand operating
procedures.

Safety instructions . . . . . . . . . .2
Product view . . . . . . . . . . . . . .3
How to put it together . . . . . .4-5
How to use your
upright vacuum cleaner . . . . .6

Upper Handle

Using special tools . . . . . . . . . .7
Routine maintenance . . . . .8-11
Troubleshooting . . . . . . . . . . .12
Replacement parts . . . . . . . . .13
Warranty . . . . . . . . . . . . . . . .14
Consumer services . . . . . . . . .14

Lower Handle/
Bag/Body
Assembly

Reorder Form . . . . . . . . . . . . .15

Upholstery Tool/
Dusting Brush
Power
Switch

Tool Rack
Crevice
Tool
Connector
Tube

Quick Release
Cord Wrap

Wide Beam
Headlight

Power Cord
Extension
Wand

Powerfoot
Floor Surface
Selector
Cleaning Selector

Hose
Port
Handle Release
Pedal

Furniture
Protection Guard

Warranty Information
This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state. If
you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact
BISSELL Consumer Services by E-mail, telephone, or regular mail as described below.

Limited One Year Warranty
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSELL Inc. will repair
or replace (with new or remanufactured components or products), at BISSELL’s option, free of charge from the date of
purchase by the original purchaser, for one year any defective or malfunctioning part.
See information below on "If your BISSELL product should require service".
This warranty applies to product used for personal, and not commercial or rental service. This warranty does not apply
to fans or routine maintenance components such as filters, bags, belts, or brushes. Damage or malfunction caused by
negligence, abuse, or use not in accordance with the User's Guide is not covered.

If your BISSELL product should require service:
Call BISSELL Consumer Services at the number below or visit the BISSELL website - www.bissell.com to locate a
BISSELL Authorized Service Center in your area. If there are no authorized BISSELL Service Centers in your area, select
the “Customer Service” tab, and follow the instructions for contacting us via e-mail. A BISSELL Representive will issue
you a Return Authorization Number and a pre-paid mailing label to return the unit to BISSELL for warranty repair.
-- The machine should be returned with a photocopy of your proof of purchase. (Your dated sales receipt is your
warranty - do not send original.) If you need information about repairs or replacement parts, or if you have questions
about your warranty, select the “Customer Service” tab on our website and follow the instructions for contacting us
by e-mail.
Or call:
BISSELL Consumer Services
1-800-237-7691
Monday - Friday 8 a.m. - 7 p.m. EST
Saturday 9 a.m. - 2 p.m. .EST
Or write:
BISSELL INC
PO Box 3606
Grand Rapids MI 49501
ATTN: Consumer Services
BISSELL INC. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT.
BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY
ARISE BY OPERATION OF LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE
LIMITED TO THE ONE YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

Visit our website at:
www.bissell.com

How to use this guide
This User’s Guide has been designed to help you get the utmost satisfaction from your BISSELL® Upright
Vacuum Cleaner. You’ll find assembly and operating instructions, safety precautions, as well as maintenance and
troubleshooting instructions. Please read this Guide thoroughly before assembling your vacuum cleaner.
Pay particular attention to the product diagram, assembly instructions, and part names.
Locate and organize all parts before assembly. Familiarize yourself with the parts and where they go. Following
this User’s Guide will greatly enhance your ability to get the most performance from your BISSELL® Upright for
many years.

How to put it together
The only tool you’ll need to assemble
your vacuum cleaner is a Phillips head
screwdriver.

WARNING: Plastic
film can be dangerous. To
avoid danger of suffocation,
keep away from babies and
children.

Attach Handle to Powerfoot

Place Lower Handle/Bag Assembly onto Powerfoot and push
down firmly on top corners while rocking slightly from side to
side. You will hear a "click" when raised area on the back of the
Powerfoot enters the opening on the back of the lower handle.

Press the Handle Release Pedal to lower the handle. From the
front insert the bolt through the hole in the Connector Tube.
Place the nut over protruding end of the bolt. Tighten with a
Phillips head screwdriver.

Place Upper Handle onto Lower Handle/Bag Assembly and
press until parts snap into place. Insert prong at the top of the
Bag Assembly through the hole in the Upper Handle.

Place Tool Rack on the back of the Upper Handle above the
Power Switch with the holes aligned. The arrow on the Tool
Rack should point upwards. Insert the small screw through
the hole and tighten.

Wrap Power Cord around Cord Wraps at the back of the
Lower Handle.

Press Selector Knobs onto prongs on Powerfoot.

6
4

Replacement parts - BISSELL Upright Vacuum System
Item
Part No.
Part Name
®

2109108

Crevice Tool

32015

Drive Belt (2-Pack)

32013

Style 2 Microfiltration Dust Bag (3-Pack)

32018

Style 2 Dust Bag (3-Pack)

2109104

Combination Upholstery Tool/Dusting Brush

2109102

Extension Wand

3105005

6’ Flex Hose

5559069

Headlight Bulb

3/4

8
6

Attach Tools to Vacuum

Flip open the Tool Door on the side of the Powerfoot. Insert
end of Vacuum Hose into Hose Port fitting tabs into notches,
turn clockwise to lock. Hose should be left in place at all times
for maximum cleaning performance.

Press Hose into outer Hose Clip. Route Hose over top of
cleaner pressing into both sides of Tool Rack. Place end of
Wand into the round cup and snap hose into clip with wand
ring sliding under clip.

Attach Tools to Tool Rack as shown. Slide Dusting Brush onto
Upholstery Tool for storage. Place Extension Wand into clips
at side between Hose and Bag Assembly.
3

Install Dust Bag

Unzip Cloth Bag.

Fold down top of new Dust Bag.

Grasp Bag Collar and push Collar firmly over raised rib on
Connector Tube. Pushing too hard on the Collar may rip
the Dust Bag.

Tuck remainder of Dust Bag completely
into vacuum cleaner. Lay it flat, top to
bottom, without bunching.

Zip Cloth Bag closed.

Troubleshooting

Vacuum cleaner won’t run.

Possible Causes
Vacuum cleaner is not plugged in
Household fuse/breaker

Vacuum cleaner won’t pick up dirt.

Possible Causes

WARNING:

To
reduce the risk of injury
from moving parts and/
or electrical shock, turn
Power Switch OFF and
disconnect polarized plug
from electrical outlet
before performing
troubleshooting checks.

Incorrect setting
Incorrect Floor Surface Selector setting
Height adjustment too high
Paper Dust Bag is full
Rotating Brush Drive Belt broken
Drive Belt stretched/
off Motor Pulley Shaft
Rotating Floor Brush bristles worn
Rotating Floor Brush jammed
Air Passageway clogged
Dirt Tube is clogged

Cleaning Selector won’t slide.

Possible Causes
Dirt clogging slide track
Tools won’t pick up dirt.

Possible Causes
Incorrect Setting
Vacuum Hose, Wands
or Tools clogged

Remedies
Check electrical plug
Check/replace fuse - Reset breaker
Call BISSELL Consumer Services

Remedies
Move Cleaning Selector to Floor setting
Move Selector to lower setting
Reset Height Adjustment
Replace with new bag
Replace Drive Belt
Reposition belt/clean brush/belt areas
Replace brush
Remove brush and clean debris from
brush ends
Remove Brush Cover.
Clean debris from passageway
Remove bolt and nut from Vacuum Body.
Use flat blade screwdriver to release
locking tab on Powerfoot from Vacuum
Body. Remove Vacuum Body and clean
obstructions from inside Powerfoot and
Vacuum Body bottom. Reassemble
following instructions on Page 4

Remedies
Remove Brush Cover and clean slide area

Remedies
Move Cleaning Selector to Tools
setting Make sure Handle is locked in
Upright Position
Visually check for objects blocking
suction path and remove carefully

Vacuum cleaner is difficult to push.

Possible Causes

Remedies

Incorrect Floor Surface Selector setting Move Selector to next highest setting

If suggestions for this or any function of your Upright
Vacuum Cleaner do not correct the problem, call:

BISSELL Consumer Services

1-800-237-7691
Monday - Friday
Saturday

8 a.m. — 7 p.m. EST
9 a.m. — 2 p.m. EST

How to use your BISSELL Upright Vacuum Cleaner
®

Handle Positions
Press the Handle Release Pedal with your foot to place your
Upright into one of three cleaning positions.

Upright - For storage and above floor cleaning with
special tools.

Normal Cleaning - Use for most household floor
cleaning tasks.

Low Cleaning - Use for vacuuming under low furniture such as
tables, chairs and beds.

1
2

Powerfoot/Height Adjustment
The Powerfoot/Rotating Floor Brush on your BISSELL® Upright
Vacuum can be adjusted to clean several floor surfaces.
NOTE: For optimal cleaning performance, adjust to the lowest
practical setting. If your cleaner is difficult to push, adjust to
the next higher setting.

Place Handle in Upright Position

Slide Floor Surface Selector to desired setting.
■ Highest setting - For plush pile carpet.
■ Medium settings - For short pile carpets.
■ Lowest setting - For bare floors.

Place the Handle into the Normal Cleaning position and the
Powerfoot will adjust to the setting chosen.
Note: You may also adjust the setting while in the Normal
Cleaning Position.

CAUTION:
Be careful not to

suction
hard objects into your
vacuum such as glass,
screws, nails, or coins that
could damage the motor or
fan and void your warranty.

Replace Lightbulb
Replacement Bulb
Use only BISSELL® Replacement Bulb (#5559069) in your
Upright Vacuum Cleaner.

Unplug unit from electrical outlet.

Remove Cleaning Selector and Floor Surface Selector Knobs by
grasping knobs firmly and pulling straight up. Remove
Vacuum Hose from Hose Port by turning counterclockwise and
lifting up.

Place Handle in Low position and turn vacuum cleaner face
down on floor.

Insert a blade type screwdriver into four slots on Powerfoot and
pry outward on sides of Top Cover to unsnap internal latches.

Turn vacuum cleaner face up on floor and lift Top Cover
from Powerfoot.

Grasp bulb with fingers and gently work from side to side while
pulling up. Do not squeeze bulb too firmly or it may break and
injure you.

Insert new bulb, pushing gently until is firmly seated in socket.

Realign Top Cover to Powerfoot and press downward until you
hear all four internal latches snap into place. Test Top Cover for
tightness by pulling up on it.

Press Selector Knobs onto prongs on Powerfoot.

5-7

Special Tools
Your Upright Vacuum Cleaner is not only a powerful carpet,
bare floor, and rug vacuum cleaner, it’s also a versatile above
floor vacuum cleaner when you select one of the three special
on board tools stored on the Tool Rack.

Raise Handle to Upright Position.

Make sure Vacuum Hose is securely inserted in Hose Port (turn
clockwise to lock).

Slide Cleaning Selector to Tool setting to divert all suction
to Hose.

Attach tools by firmly pushing/twisting onto Vacuum Hose
or Wand.
Dusting Brush - Slide onto Upholstery tool as shown. For
dusting surfaces such as table tops, mantles, lamp shades,
drapes, woodwork, etc.
■ Upholstery Tool - Use with or without Dusting Brush for
upholstery or stairs.
■ Extension WandFor extra length or reach. Use with one of the two
other tools.
■ Crevice tool For tight, narrow spaces.

Tip:
2

Hair, string and
small objects
can block the
Vacuum Hose or
Tools. Check
them occasionally
for obstructions.
See Troubleshooting Guide
for instructions.

Upholstery Tool

■

Dusting Brush

Extension Wand

Crevice Tool

To Resume Normal Floor Vacuuming

Slide Cleaning Selector to Floor to divert the suction back
to the Powerfoot.

Vacuum Hose must be left in place. For maximum
cleaning performance.

WARNING:

The Rotating
Floor Brush continues to rotate
while tools are in use. To reduce
the risk of injury from moving
parts, always move the cleaner
using the handle. Always place
vacuum cleaner on floor with
Handle in Upright position
when using tools.
Never place your fingers under
the cleaner when it is running.
Never place Powerfoot on
furniture, or place vacuum
cleaner close enough to objects
to pull them into rotating brush.

Grasp Rotating Floor Brush at both ends and lift up. Clean
strings, hair and other debris from Rotating Floor Brush,
paying particular attention to brush ends.

Clean strings, hair and other debris from Motor Pulley and
Drive Belt areas. Inspect entire Drive Belt carefully for wear,
cuts or stressed areas.

Check Air Passageway for obstructions. Remove debris from
this area.

Reassemble unit (see steps 4-6 below).

Tip:
This is a good
time to clean
the Slide Track
area of hair,
string, dirt,
or other
obstructions.

Replace Drive Belt
Replacement Belts

Use only BISSELL® Replacement Belt Style 2 (#32015) in your
Upright Vacuum Cleaner.
Unplug unit from electrical outlet.
3

With Rotating Floor Brush removed (steps 1-5 above)from
vacuum cleaner, stretch old belt to clear Motor Pulley, and
remove belt. Discard.

Place new Drive Belt over Motor Pulley and stretch other end
over crown of Rotating Floor Brush.

Place belt end of Rotating Floor Brush into its slot and hold it
in place with your left hand, while slowly pulling opposite end
of brush down into its slots with your right hand

Turn Rotating Floor Brush by hand several times in direction
of Motor Pulley. If properly installed, Drive Belt will center itself
on Rotating Brush crown.

Position Brush Cover Tabs in the four Brush Cover slots along
front of Powerfoot, and snap Brush Cover into place.

Power Cord Storage

Turn vacuum cleaner off.

Unplug Power Cord by grasping the polarized plug (NOT the
cord) and disconnect from outlet.

Loop Power Cord around Cord Wraps on back of
vacuum cleaner.

Clip molded plug to Power Cord to secure.

Routine Maintenance
All Models
To maintain maximum performance from your BISSELL®
Upright Vacuum Cleaner, perform these simple maintenance
checks at least once a month.

Replacement Parts
You may purchase replacement parts from your
retailer, or by using the order form in this User’s
Guide. To locate a retailer near you, or to place an
order using Visa, Mastercard, Discover or
American Express, call
BISSELL Consumer Services

1-800-237-7691
Monday - Friday 8 a.m. — 7 p.m. EST
Saturday
9 a.m. — 2 p.m. EST
Or visit our Website - www.bissell.com

WARNING:

To
reduce the risk of electric
shock, turn Power Switch
OFF and disconnect
polarized plug from
electrical outlet before
performing maintenance or
troubleshooting checks.

Replace Dust Bag
Use only BISSELL® Style 2 Dust Bags in your Upright Vacuum
Cleaner. To maintain peak vacuum efficiency, you should check
the Dust Bag weekly, and replace it when it is no more than
half full.
Never reuse a paper Dust Bag.

Unplug cleaner from electrical outlet

Unzip Cloth Bag.

Grasp paper Dust Bag and Bag Collar, pull used Dust Bag from
Connector Tube, and dispose of Dust Bag.
5

Fold down top of new Dust Bag.

Grasp Bag Collar and push Collar firmly over raised rib on
Connector Tube. Pushing too hard on the Collar may rip the
Dust Bag.

Tuck remainder of Dust Bag completely into vacuum
cleaner. Lay it flat, top to bottom, without bunching.

Zip Cloth Bag closed.

Check Rotating Brush and Drive Belt
You should check your vacuum cleaner’s Drive Belt and
Rotating Floor Brush regularly for wear or damage. You should
also clean the brush and brush ends of string, hair, and carpet
fibers. These can wrap around the brush and hamper its ability
to effectively clean your carpet.

Unplug unit from electrical outlet.

Place Handle in Low Cleaning position and turn vacuum
cleaner face down on floor.

Locate two Lock Tabs adjacent to forward wheels on removable
Brush Cover. Using your fingers, press outward on each Lock
Tab separately to remove Brush Cover.

WARNING:

To
reduce the risk of injury
from moving parts, turn
off vacuum cleaner and
disconnect Power Plug
from electrical outlet.

Lock Tabs

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Bissell 3512 Users Manual

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