Bissell 3512 Users Manual

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We’re glad you purchased a BISSELL Upright Vacuum

Cleaner. Everything we know about floor care went into the

design and construction of this powerful, high-tech home

vacuuming system.

Your BISSELL Upright Vacuum Cleaner is well made, and

we back it with a comprehensive limited one-year warranty.

We also stand behind it with a knowledgeable, dedicated

Consumer Services department, so, should you ever have a

problem, you’ll receive fast, considerate assistance.

My great-grandfather invented the floor sweeper in 1876.

Today, BISSELL is a global leader in the design, manufacture,

and service of high quality homecare products like your

BISSELL Upright Vacuum Cleaner.

Thanks again, from all of us at BISSELL.

Mark J. Bissell

President and Chief Executive Officer

Model 3512 Series

■Assembly

■Operation

■Maintenance

■Troubleshooting

■Powerful 10 amp motor

■Specialized on board tools to

meet all vacuuming needs

■Multi-surface height settings

■Wide beam headlight

■Dual edge cleaning action

User’s Guide

Thanks for buying a BISSELL Upright Vacuum Cleaner.

2

IMPORTANT SAFETY INSTRUCTIONS

■Keep hair, loose clothing, fingers, and all parts

of body away from openings and moving parts.

■Turn off all controls before plugging or

unplugging vacuum cleaner.

■Use extra care when cleaning stairs.

■ Do not pick up flammable materials (lighter

fluid, gasoline, kerosene, etc.) or use in the

presence of explosive liquids or vapors.

■Do not pick up toxic material (chlorine bleach,

ammonia, drain cleaner, etc.).

■Do not use vacuum cleaner in an enclosed

space filled with vapors given off by oil base

paint, paint thinner, some moth proofing

substances, flammable dust, or other explosive

or toxic vapors.

■Do not pick up hard or sharp objects such as

glass, nails, screws, coins, etc.

■Do not pick up anything that is burning or

smoking, such as cigarettes, matches, or hot ashes.

■Do not use without dust bag and/or filters in place.

■Use only on dry, indoor surfaces.

■Keep appliance on a level surface.

■Do not carry the vacuum cleaner while it

is running.

SAVE THESE INSTRUCTIONS

FOR FUTURE USE.

When using an electrical appliance, basic

precautions should be observed, including

the following:

READ ALL INSTRUCTIONS BEFORE

USING YOUR UPRIGHT VACUUM.

Always connect to a polarized outlet (left slot is

wider than right). Unplug from outlet when not

in use and before conducting maintenance.

WARNING:To reduce the risk of

fire, electric shock, or injury:

■Do not modify the polarized plug to fit a

non-polarized outlet or extension cord.

■Do not leave vacuum cleaner unattended when

it is plugged in.

■Unplug from outlet when not in use and

before servicing.

■Do not use outdoors or on wet surfaces.

■Do not allow children to operate vacuum

cleaner or use as a toy.

■Close attention is necessary when used by or

near children.

■Do not use for any purpose other than described

in this User’s Guide.

■Use only manufacturer’s recommended

attachments.

■ Do not use with damaged cord or plug.

■If appliance is not working as it should, has

been dropped, damaged, left outdoors, or

dropped into water, return it to a service center.

■Do not pull or carry by cord, use cord as a handle,

close a door on cord, or pull cord around sharp

edges or corners. Do not run appliance over cord.

Keep cord away from heated surfaces.

■Do not unplug by pulling on cord. To unplug,

grasp the plug, not the cord.

■Do not handle vacuum cleaner or plug with

wet hands.

■Do not put any object into openings. Do not use

with any opening blocked; keep openings free of

dust, lint, hair, and anything that may reduce

air flow.

THIS APPLIANCE HAS A

POLARIZED PLUG.

To reduce the risk of electric shock, this

appliance has a polarized plug (one blade is

wider than the other). This plug will fit in a

polarized outlet only one way. If the plug does

not fit fully in the outlet, reverse the plug. If it

still does not fit, contact a qualified electrician

to install a proper outlet. Do not change the

plug in any way.

This model is for household use only.

15

Item Part No. Part Name Qty. x Unit = Total

Price

1 210-9108 Crevice Tool ____ $4.00 ____

2 32015 Drive Belt (2-Pack) ____ $3.99 ____

3 32013 Style 2 Microfiltration ____ $5.99 ____

Dust Bags (3-Pack)

4 32018 Style 2 Dust Bag (3-Pack) ____ $2.99 ____

5 210-9104 Combined Upholstery Tool/ ____ $3.46 ____

Dusting Brush

6 210-9102 Extension Wand ____ $4.00 ____

7 310-5005 6’ Flex Hose ____ $6.79 ____

8 555-9069 Headlight Bulb ____ $1.07 ____

Sub Total ______

Sales tax based on delivery address. Shipping ______

AR, AZ, CA, FL, GA, IL, KS, MA, MD, MI, MN, MO,

NC, NE, NJ, NY, OH, PA, TN, TX, UT and WA

residents add applicable sales tax. Sale Tax ______

Price applicable in continental United States only.

Price subject to change without notice. Order Total ______

BISSELL Upright Vacuum Cleaner Order Form

Order Information Shipping Information

Ship To

Address

City

State Zip

Billing Information

Charge: Master Card Enclosed in your envelope

check or money order

Visa payable to BISSELL Inc.

(No cash or stamps please)

American Express

Discover

Telephone

Account

Number (include all digits)

Card

Expires Month Year Signature

❶❷

❸

Shipping and Handling

$1.00 to $4.99 = $2.95

$5.00 to $49.99 = $4.95

$50.00 to $99.99 = $7.95

$100.00 to $229.99 = $13.95

$230.00 and up = $25.95

UPS 2nd Day = above shipping amount + $5.75

UPS Next Day = above shipping amount + $19.95

Visit our website at: www.bissell.com

MAIL REORDER FORM TO:

BISSELL INC.

Mail order Department

P.O. Box 3606

Grand Rapids, MI 49501

OR FAX TO:

1-616-791-7711

$

3

Crevice

Tool

Upholstery Tool/

Dusting Brush

Power

Switch

Wide Beam

Headlight

Lower Handle/

Bag/Body

Assembly

Connector

Tube

Powerfoot

Hose

Port

Handle Release

Pedal

CAUTION: Do not

plug in your vacuum cleaner

until you are familiar with

allinstructionsand operating

procedures.

Extension

Wand Floor Surface

Selector

Cleaning Selector

Furniture

Protection Guard

Tool Rack

Power Cord

Quick Release

Cord Wrap

Upper Handle

Index

Safety instructions . . . . . . . . . .2

Product view . . . . . . . . . . . . . .3

How to put it together . . . . . .4-5

How to use your

upright vacuum cleaner . . . . .6

Using special tools . . . . . . . . . .7

Routine maintenance . . . . .8-11

Troubleshooting . . . . . . . . . . .12

Replacement parts . . . . . . . . .13

Warranty . . . . . . . . . . . . . . . .14

Consumer services . . . . . . . . .14

Reorder Form . . . . . . . . . . . . .15

14

This warranty gives you specific legal rights, and you may also have other rights which may vary from state to state. If

you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact

BISSELL Consumer Services by E-mail, telephone, or regular mail as described below.

Limited One Year Warranty

Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSELL Inc. will repair

or replace (with new or remanufactured components or products), at BISSELL’s option, free of charge from the date of

purchase by the original purchaser, for one year any defective or malfunctioning part.

See information below on "If your BISSELL product should require service".

This warranty applies to product used for personal, and not commercial or rental service. This warranty does not apply

to fans or routine maintenance components such as filters, bags, belts, or brushes. Damage or malfunction caused by

negligence, abuse, or use not in accordance with the User's Guide is not covered.

If your BISSELL product should require service:

Call BISSELL Consumer Services at the number below or visit the BISSELL website - www.bissell.com to locate a

BISSELL Authorized Service Center in your area. If there are no authorized BISSELL Service Centers in your area, select

the “Customer Service” tab, and follow the instructions for contacting us via e-mail. A BISSELL Representive will issue

you a Return Authorization Number and a pre-paid mailing label to return the unit to BISSELL for warranty repair.

-- The machine should be returned with a photocopy of your proof of purchase. (Your dated sales receipt is your

warranty - do not send original.) If you need information about repairs or replacement parts, or if you have questions

about your warranty, select the “Customer Service” tab on our website and follow the instructions for contacting us

by e-mail. Or call:

BISSELL Consumer Services

1-800-237-7691

Monday - Friday 8 a.m. - 7 p.m. EST

Saturday 9 a.m. - 2 p.m. .EST

Or write:

BISSELL INC

PO Box 3606

Grand Rapids MI 49501

ATTN: Consumer Services

BISSELL INC. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT.

BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY

THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY

ARISE BY OPERATION OF LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE

LIMITED TO THE ONE YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.

Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.

Warranty Information

©2000 BISSELL Inc

Grand Rapids, Michigan

All rights reserved. Printed in USA.

Part Number 310-5857

Rev 05/01

Visit our website at:

www.bissell.com

4

How to use this guide

How to put it together

This User’s Guide has been designed to help you get the utmost satisfaction from your BISSELL®Upright

Vacuum Cleaner. You’ll find assembly and operating instructions, safety precautions, as well as maintenance and

troubleshooting instructions. Please read this Guide thoroughly before assembling your vacuum cleaner.

Pay particular attention to the product diagram, assembly instructions, and part names.

Locate and organize all parts before assembly. Familiarize yourself with the parts and where they go. Following

this User’s Guide will greatly enhance your ability to get the most performance from your BISSELL®Upright for

many years.

The only tool you’ll need to assemble

your vacuum cleaner is a Phillips head

screwdriver.

WARNING: Plastic

film can be dangerous. To

avoid danger of suffocation,

keep away from babies and

children.

Place Lower Handle/Bag Assembly onto Powerfoot and push

down firmly on top corners while rocking slightly from side to

side. You will hear a "click" when raised area on the back of the

Powerfoot enters the opening on the back of the lower handle.

Press the Handle Release Pedal to lower the handle. From the

front insert the bolt through the hole in the Connector Tube.

Place the nut over protruding end of the bolt. Tighten with a

Phillips head screwdriver.

Place Upper Handle onto Lower Handle/Bag Assembly and

press until parts snap into place. Insert prong at the top of the

Bag Assembly through the hole in the Upper Handle.

Place Tool Rack on the back of the Upper Handle above the

Power Switch with the holes aligned. The arrow on the Tool

Rack should point upwards. Insert the small screw through

the hole and tighten.

Wrap Power Cord around Cord Wraps at the back of the

Lower Handle.

Press Selector Knobs onto prongs on Powerfoot.

1.

2.

3.

4.

5.

Attach Handle to Powerfoot

6.

12

34

5

6

13

Item Part No. Part Name

1 2109108 Crevice Tool

2 32015 Drive Belt (2-Pack)

3 32013 Style 2 Microfiltration Dust Bag (3-Pack)

4 32018 Style 2 Dust Bag (3-Pack)

5 2109104 Combination Upholstery Tool/Dusting Brush

6 2109102 Extension Wand

7 3105005 6’ Flex Hose

8 5559069 Headlight Bulb

Replacement parts - BISSELL®Upright Vacuum System

1

5

67

23/4

8

5

Flip open the Tool Door on the side of the Powerfoot. Insert

end of Vacuum Hose into Hose Port fitting tabs into notches,

turn clockwise to lock. Hose should be left in place at all times

for maximum cleaning performance.

Press Hose into outer Hose Clip. Route Hose over top of

cleaner pressing into both sides of Tool Rack. Place end of

Wand into the round cup and snap hose into clip with wand

ring sliding under clip.

Attach Tools to Tool Rack as shown. Slide Dusting Brush onto

Upholstery Tool for storage. Place Extension Wand into clips

at side between Hose and Bag Assembly.

1.

2.

3.

Attach Tools to Vacuum

Unzip Cloth Bag.

Fold down top of new Dust Bag.

Grasp Bag Collar and push Collar firmly over raised rib on

Connector Tube. Pushing too hard on the Collar may rip

the Dust Bag.

Tuck remainder of Dust Bag completely

into vacuum cleaner. Lay it flat, top to

bottom, without bunching.

Zip Cloth Bag closed.

1.

2.

3.

Install Dust Bag

4.

5.

1

2

3

3

4

12

Vacuum cleaner won’t run.

Possible Causes Remedies

Vacuum cleaner is not plugged in Check electrical plug

Household fuse/breaker Check/replace fuse - Reset breaker

Call BISSELL Consumer Services

Vacuum cleaner won’t pick up dirt.

Possible Causes Remedies

Incorrect setting Move Cleaning Selector to Floor setting

Incorrect Floor Surface Selector setting Move Selector to lower setting

Height adjustment too high Reset Height Adjustment

Paper Dust Bag is full Replace with new bag

Rotating Brush Drive Belt broken Replace Drive Belt

Drive Belt stretched/ Reposition belt/clean brush/belt areas

off Motor Pulley Shaft

Rotating Floor Brush bristles worn Replace brush

Rotating Floor Brush jammed Remove brush and clean debris from

brush ends

Air Passageway clogged Remove Brush Cover.

Clean debris from passageway

Dirt Tube is clogged Remove bolt and nut from Vacuum Body.

Use flat blade screwdriver to release

locking tab on Powerfoot from Vacuum

Body. Remove Vacuum Body and clean

obstructions from inside Powerfoot and

Vacuum Body bottom. Reassemble

following instructions on Page 4

Cleaning Selector won’t slide.

Possible Causes Remedies

Dirt clogging slide track Remove Brush Cover and clean slide area

Tools won’t pick up dirt.

Possible Causes Remedies

Incorrect Setting Move Cleaning Selector to Tools

setting Make sure Handle is locked in

Upright Position

Vacuum Hose, Wands Visually check for objects blocking

or Tools clogged suction path and remove carefully

Vacuum cleaner is difficult to push.

Possible Causes Remedies

Incorrect Floor Surface Selector setting Move Selector to next highest setting

If suggestions for this or any function of your Upright

Vacuum Cleaner do not correct the problem, call:

BISSELL Consumer Services

1-800-237-7691

Monday - Friday 8 a.m. — 7 p.m. EST

Saturday 9 a.m. — 2 p.m. EST

WARNING: To

reduce the risk of injury

from moving parts and/

or electrical shock, turn

Power Switch OFF and

disconnect polarized plug

from electrical outlet

before performing

troubleshooting checks.

Troubleshooting

6

CAUTION:

Be careful not to suction

hard objects into your

vacuum such as glass,

screws, nails, or coins that

could damage the motor or

fan and void your warranty.

Upright - For storage and above floor cleaning with

special tools.

Normal Cleaning - Use for most household floor

cleaning tasks.

Low Cleaning - Use for vacuuming under low furniture such as

tables, chairs and beds.

1.

2.

3.

Handle Positions

How to use your BISSELL®Upright Vacuum Cleaner

Press the Handle Release Pedal with your foot to place your

Upright into one of three cleaning positions.

Place Handle in Upright Position

Slide Floor Surface Selector to desired setting.

■Highest setting - For plush pile carpet.

■Medium settings - For short pile carpets.

■Lowest setting - For bare floors.

Place the Handle into the Normal Cleaning position and the

Powerfoot will adjust to the setting chosen.

Note: You may also adjust the setting while in the Normal

Cleaning Position.

1.

2.

Powerfoot/Height Adjustment

The Powerfoot/Rotating Floor Brush on your BISSELL®Upright

Vacuum can be adjusted to clean several floor surfaces.

NOTE: For optimal cleaning performance, adjust to the lowest

practical setting. If your cleaner is difficult to push, adjust to

the next higher setting.

12

3

3.

11

Replace Lightbulb

Unplug unit from electrical outlet.

Remove Cleaning Selector and Floor Surface Selector Knobs by

grasping knobs firmly and pulling straight up. Remove

Vacuum Hose from Hose Port by turning counterclockwise and

lifting up.

Place Handle in Low position and turn vacuum cleaner face

down on floor.

Insert a blade type screwdriver into four slots on Powerfoot and

pry outward on sides of Top Cover to unsnap internal latches.

Turn vacuum cleaner face up on floor and lift Top Cover

from Powerfoot.

Grasp bulb with fingers and gently work from side to side while

pulling up. Do not squeeze bulb too firmly or it may break and

injure you.

Insert new bulb, pushing gently until is firmly seated in socket.

Realign Top Cover to Powerfoot and press downward until you

hear all four internal latches snap into place. Test Top Cover for

tightness by pulling up on it.

Press Selector Knobs onto prongs on Powerfoot.

1.

2.

Replacement Bulb

Use only BISSELL®Replacement Bulb (#5559069) in your

Upright Vacuum Cleaner.

3.

4.

5.

6.

7.

8.

9.

3

4

5-7

8

7

WARNING: The Rotating

Floor Brush continues to rotate

while tools are in use. To reduce

the risk of injury from moving

parts, always move the cleaner

using the handle. Always place

vacuum cleaner on floor with

Handle in Upright position

when using tools.

Never place your fingers under

the cleaner when it is running.

Never place Powerfoot on

furniture, or place vacuum

cleaner close enough to objects

to pull them into rotating brush.

Special Tools

Tip:

Hair, string and

small objects

can block the

Vacuum Hose or

Tools. Check

them occasionally

for obstructions.

See Trouble-

shooting Guide

for instructions.

Slide Cleaning Selector to Floor to divert the suction back

to the Powerfoot.

Vacuum Hose must be left in place. For maximum

cleaning performance.

1.

2.

To Resume Normal Floor Vacuuming

Raise Handle to Upright Position.

Make sure Vacuum Hose is securely inserted in Hose Port (turn

clockwise to lock).

Slide Cleaning Selector to Tool setting to divert all suction

to Hose.

Attach tools by firmly pushing/twisting onto Vacuum Hose

or Wand.

■Dusting Brush - Slide onto Upholstery tool as shown. For

dusting surfaces such as table tops, mantles, lamp shades,

drapes, woodwork, etc.

■Upholstery Tool - Use with or without Dusting Brush for

upholstery or stairs.

■Extension Wand-

For extra length or reach. Use with one of the two

other tools.

■Crevice tool -

For tight, narrow spaces.

1.

2.

Your Upright Vacuum Cleaner is not only a powerful carpet,

bare floor, and rug vacuum cleaner, it’s also a versatile above

floor vacuum cleaner when you select one of the three special

on board tools stored on the Tool Rack.

3.

4.

2

3

Upholstery Tool

Extension Wand

Crevice Tool

Dusting Brush

10

Replace Drive Belt

Unplug unit from electrical outlet.

With Rotating Floor Brush removed (steps 1-5 above)from

vacuum cleaner, stretch old belt to clear Motor Pulley, and

remove belt. Discard.

Place new Drive Belt over Motor Pulley and stretch other end

over crown of Rotating Floor Brush.

Place belt end of Rotating Floor Brush into its slot and hold it

in place with your left hand, while slowly pulling opposite end

of brush down into its slots with your right hand

Turn Rotating Floor Brush by hand several times in direction

of Motor Pulley. If properly installed, Drive Belt will center itself

on Rotating Brush crown.

Position Brush Cover Tabs in the four Brush Cover slots along

front of Powerfoot, and snap Brush Cover into place.

1.

2.

Replacement Belts

Use only BISSELL®Replacement Belt Style 2 (#32015) in your

Upright Vacuum Cleaner.

3.

3

4

4.

5. 6

Tip:

This is a good

time to clean

the Slide Track

area of hair,

string, dirt,

or other

obstructions.

Grasp Rotating Floor Brush at both ends and lift up. Clean

strings, hair and other debris from Rotating Floor Brush,

paying particular attention to brush ends.

Clean strings, hair and other debris from Motor Pulley and

Drive Belt areas. Inspect entire Drive Belt carefully for wear,

cuts or stressed areas.

Check Air Passageway for obstructions. Remove debris from

this area.

Reassemble unit (see steps 4-6 below).

4.

5.

6.

7.

6.

8

All Models

To maintain maximum performance from your BISSELL®

Upright Vacuum Cleaner, perform these simple maintenance

checks at least once a month.

WARNING: To

reduce the risk of electric

shock, turn Power Switch

OFF and disconnect

polarized plug from

electrical outlet before

performing maintenance or

troubleshooting checks.

You may purchase replacement parts from your

retailer, or by using the order form in this User’s

Guide. To locate a retailer near you, or to place an

order using Visa, Mastercard, Discover or

American Express, call

BISSELL Consumer Services

1-800-237-7691

Monday - Friday 8 a.m. — 7 p.m. EST

Saturday 9 a.m. — 2 p.m. EST

Or visit our Website - www.bissell.com

Routine Maintenance

Replacement Parts

Turn vacuum cleaner off.

Unplug Power Cord by grasping the polarized plug (NOT the

cord) and disconnect from outlet.

Loop Power Cord around Cord Wraps on back of

vacuum cleaner.

Clip molded plug to Power Cord to secure.

1.

2.

Power Cord Storage

3.

4.

9

WARNING: To

reduce the risk of injury

from moving parts, turn

off vacuum cleaner and

disconnect Power Plug

from electrical outlet.

Lock Tabs

Unplug unit from electrical outlet.

Place Handle in Low Cleaning position and turn vacuum

cleaner face down on floor.

Locate two Lock Tabs adjacent to forward wheels on removable

Brush Cover. Using your fingers, press outward on each Lock

Tab separately to remove Brush Cover.

1.

2.

You should check your vacuum cleaner’s Drive Belt and

Rotating Floor Brush regularly for wear or damage. You should

also clean the brush and brush ends of string, hair, and carpet

fibers. These can wrap around the brush and hamper its ability

to effectively clean your carpet.

3.

Check Rotating Brush and Drive Belt

Unplug cleaner from electrical outlet

Unzip Cloth Bag.

Grasp paper Dust Bag and Bag Collar, pull used Dust Bag from

Connector Tube, and dispose of Dust Bag.

Fold down top of new Dust Bag.

Grasp Bag Collar and push Collar firmly over raised rib on

Connector Tube. Pushing too hard on the Collar may rip the

Dust Bag.

Tuck remainder of Dust Bag completely into vacuum

cleaner. Lay it flat, top to bottom, without bunching.

Zip Cloth Bag closed.

1.

2.

3.

Replace Dust Bag

Use only BISSELL®Style 2 Dust Bags in your Upright Vacuum

Cleaner. To maintain peak vacuum efficiency, you should check

the Dust Bag weekly, and replace it when it is no more than

half full.

Never reuse a paper Dust Bag.

4.

5.

6.

7.

5

6

3