Bissell Powersteamer Proheat Plus 16981 Users Manual 1

16981 to the manual 6b48d77a-8ceb-420a-86c8-fcfe9004812f

2015-01-21

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User’s Guide
16981 Series
Assembly
Operation
■ Safety
■ Storage
■
■

Thanks for buying a POWERSTEAMER® PROHEAT ™ PLUS Heated Solution Deep Cleaner.

We’re glad you purchased a BISSELL POWERSTEAMER®
PROHEAT™ PLUS Heated Formula Deep Cleaner. Everything we
know about floor care went into the design and construction
of this complete, high-tech home cleaning system.
Your POWERSTEAMER® PROHEAT™ PLUS is well made,
and we back it with a full one-year warranty. We also stand
behind it with a knowledgeable, dedicated Consumer
Services department, so, should you ever have a problem,
you’ll receive fast, considerate assistance.
My great-grandfather invented the floor sweeper
in 1876. Today, BISSELL is a global leader in the design,
manufacture, and service of high
quality homecare products like
your POWERSTEAMER® PROHEAT™ PLUS.
Thanks again, from
all of us at BISSELL.

SmartClean System pre-treats,
loosens, and lifts out dirt.
®

Mark J. Bissell
President and Chief Executive Officer

SmartTemp™ heats solution for
best cleaning
■ On-board DirtLifter® TurboBrush™
■ DirtLifter® PowerBrush lifts deep
down dirt, grooms carpet
■ SmartMix® auto-adjusts
formula for every cleaning job
■ Tank-in-Tank™ is easy to use saves trips to empty and refill
■ ReadyTools™ instantly converts
from floor cleaning to tools
■

IMPORTANT SAFETY INSTRUCTIONS
WARNING: When using an electrical ■ Keep openings free of dust, lint, hair, etc.
appliance, basic precautions should be
observed, including the following: Read
all instructions before using your POWERSTEAMER®
PROHEAT™ PLUS. To reduce the risk of fire, electric
shock, or injury, use indoors only. Do not immerse.
Use only on surfaces moistened by cleaning
process. Always connect to a properly grounded
outlet. Unplug from outlet when not in use and
before conducting maintenance or troubleshooting.
■ Do not leave machine when it is plugged in
■ Do not service machine when it is plugged in
■ Do not use with damaged cord or plug
■ Do not use machine if it has been dropped,
damaged, left outdoors or dropped into water
■ Do not expose to rain, store indoors
■ Do not handle unit with wet hands
■ Do not pull or carry by cord, use cord as a
handle, close door on cord, pull cord around
sharp corners or edges, run appliance over
cord, or expose cord to heated surfaces
■ Do not carry the appliance while in use
■ Do not unplug by pulling on cord-unplug by
grasping plug
■ Do not handle plug or appliance with wet hands
■ Do not put any object into appliance openings,
use with blocked opening, or restrict air flow
■ Do not expose hair, loose clothing, fingers or
body parts to openings or moving parts
■ Do not pick up hot or burning objects
■ Do not pick up flammable or combustible
materials (lighter fluid, gasoline, kerosene, etc.)
or use in the presence of explosive liquids or vapor
■ Do not use appliance in an enclosed space filled
with vapors given off by oil base paint, paint
thinner, some moth proofing substances,
flammable dust, or other explosive or toxic vapors
■ Do not pick up toxic material (chlorine bleach,
ammonia, drain cleaner, gasoline, etc.)
■ Do not modify the 3-prong grounded plug
■ Do not allow to be used as a toy
■ Do not use for any purpose other than described
in this User’s Guide
■ Use only manufacturer’s recommended
attachments
■ Use only cleaning products formulated by
BISSELL for use in this appliance

■
■
■
■
■
■
■

Use only commercially available floor cleaners
and waxes intended for machine application
Keep appliance on a level surface
Turn off all controls before unplugging
Unplug by grasping the plug, not the cord
Unplug before attaching the TurboBrush™
Be extra careful when cleaning stairs
Pay close attention when working around children

SAVE THESE INSTRUCTIONS.
THIS MODEL IS FOR HOUSEHOLD USE ONLY.
Commercial use of this unit voids the manufacturer’s
warranty.

GROUNDING INSTRUCTIONS
This appliance must be connected to a grounded
wiring system. If it should malfunction or break
down, grounding provides a safe path of least
resistance for electrical current, reducing the risk of
electrical shock. The cord for this appliance has an
equipment-grounding conductor and a grounding
plug. It must only be plugged into an outlet that is
properly installed and grounded in accordance with
all local codes and ordinances.
Grounded
Outlets

Grounding Pin

WARNING:

Improper connection
of the equipment-grounding conductor can
result in a risk of electrical shock. Check
with a qualified electrician or service person
if you aren’t sure if the outlet is properly
grounded. DO NOT MODIFY THE PLUG.
If it will not fit the outlet, have a proper
outlet installed by a qualified electrician.
This appliance is designed for use on a
nominal 120-volt circuit, and has a
grounding attachment plug that looks like
the plug in the drawing above. Make certain
that the appliance is connected to an
outlet having the same configuration as
the plug. No plug adapter should be used
with this appliance.
2

CAUTION:
POWERSTEAMER
®

™

PROHEAT PLUS
uses water and
must not be
stored where
there is danger
of freezing.
Freezing will
damage internal
components.

Trigger

TurboBrush™
Storage

Handle

Flow Indicator
(Filter Inside)

™

SmartTemp
Ready Light

Power
Switch

SmartMix®
SmartMix®
Tank

SmartTemp™
Switch

2.
Tank-in-Tank™

DirtLifter®
PowerBrush™

ReadyTools™
Switch
Belt Access Door
Floor Nozzle
Window

WARNING:

Use only
BISSELL Fiber Cleansing Formula™
in your POWERSTEAMER® P. ROHEAT™
PLUS. Use of cleaning formulas
which contain lemon or pine oil
may damage this appliance and
void warranty. Chemical spot
cleaners or solvent-based soil
removers should not be used.
These products may react with the
plastic materials used in your
POWERSTEAMER® PROHEAT™ PLUS
causing cracking or pitting.

Flex
Hose

Putting it together
1.
2.
3.
4.

The only thing you will need to assemble your cleaner
is a Phillips head
screwdriver.

Slide upper handle onto lower handle.
Feed bundled power cord through tool caddy from
caddy’s flat side.
Align handle holes and tool caddy holes.
Place hex nut into back of tool caddy and hold in
place. Insert bolt from front to back turning into hex
nut until snug. Do not overtighten. Repeat steps 3 and
4 for second bolt and hex nut.

Insert 2 screws into lower two holes.
Turn until snug.

Snap tools into storage on the
tool caddy.

Wrap power cord and flex hose
as shown.

What comes with your POWERSTEAMER® PROHEAT™ PLUS:*
*All parts may not be included with your model.
More Tools are available. To order replacement parts
or tools please refer to page 17.

Tool Caddy

Power Cord
Quick Release

Crevice
Tool
Storage

Spraying Crevice Tool

TurboBrush™

Bare Floor Attachment

Tough Stain Brush

4” Upholstery Tool

Flex
Hose

16oz.
Fiber
Cleansing
Formula™

4” Upholstery
Tool Storage

16oz.
16oz.
Tough Stain
Floor
Cleansing PreCleaner™
Formula™

Keep plenty of genuine BISSELL
Fiber Cleansing Formula™ on
hand so you can clean whenever
it fits your schedule. Always use
genuine BISSELL deep cleaning
formulas. Non-BISSELL cleaning
solutions may harm the machine
and void the warranty.
4

The BISSELL SmartClean® System
POWERSTEAMER® PROHEAT™ PLUS is a home cleaning system
that automatically mixes hot tap water with fiber cleansing
formula and heats the cleaning solution as it is applied to the
carpet. The combination of heated cleaning solution, powered
brush and suction provide a safe and effective method of cleaning.

Index
Safety instructions . . . . . . . . . .2

The Basics: How it works

Product view . . . . . . . . . . . . .3-4
Putting it together . . . . . . . . . .4

SmartTemp

™

Temperature control automatically heats the cleaning solution
as it is being applied to the carpet (*) to safely optimize
cleaning effectiveness.
SmartTemp Ready Light
™
• The SmartTemp Ready Light
indicates when the
heater is ON and
ready to clean.
It is found on
the front of the
handle where
it is easy to
see while
you clean.
™

What comes with your
POWERSTEAMER®
PROHEAT™ PLUS . . . . . . . . . . .4
The basics . . . . . . . . . . . . . . .5-9
Index . . . . . . . . . . . . . . . . . . . .5
Cleaning carpets . . . . . . . . . .10
Cleaning upholstery
& small areas . . . . . . . . . . . . .11
Cleaning bare floors . . . . .12-13
Maintenance/
Putting it away . . . . . . . . . . .14
Troubleshooting . . . . . . . .15-16
Parts . . . . . . . . . . . . . . . . . . .17
Warranty . . . . . . . . . . . . . . . .18
Consumer services . . . . . . . . .18

• The Power Switch controls power to the
machine; both switches must be ON for
SmartTemp™ to work.
• The SmartTemp™ Switch is found on the
back of the handle next to the Power
Switch. It illuminates in the ON position.
You may choose not to use the SmartTemp™
feature if you are cleaning delicate
wool, or oriental rugs.
* SmartTemp™ heats the cleaning
solution for carpet and barefloor
application only. It does
not heat solution
sprayed through
the accessory
tools.

SmartTemp™
Switch
Illuminates
when ON
Power Switch

The Basics - continued
SmartMix®
Provides custom control for each cleaning job.
1. Lift the SmartMix® concentrate bottle up out of the
machine base.
2. Flip the bottle over so that the valve cap is in an
upward position.
3. Unscrew the valve cap and fill the bottle to the mark with
BISSELL Fiber Cleansing Formula.™
4. Replace the valve cap turning until snug.
5. Replace SmartMix® concentrate bottle.

SmartMix Bottle

Tip:

6. Choose the SmartMix® setting that fits the cleaning job.
• Water Only – use for gentle cleaning or for the final
rinse after cleaning.
• Normal – automatically provides the best mix of
water and concentrate for most cleaning jobs.
• High Traffic – automatically mixes the right amounts
of water and concentrate to dissolve tough grime and
heavy soil.

Deep cleaning
stairs and high
traffic areas on
a regular basis
can prolong
carpet life.

Be extra careful when
WARNING:
cleaning stairs.

SmartMix®
Switch

WARNING:

DirtLifter® PowerBrush®
The powered brush roll at the floor nozzle is designed to
enhance cleaning performance. The bristle pattern lifts out
the deep down dirt while gently grooming carpet fibers.
The floating suspension self-adjusts to all carpet heights and
protects your carpet if you leave the power switch ON. When the
machine handle is in the fully upright position, CarpetSaver™
automatically raises the brush off the carpet.

Use only
BISSELL Fiber Cleansing Formula™
in your POWERSTEAMER® P. ROHEAT™
PLUS. Use of cleaning formulas
which contain lemon or pine oil
may damage this appliance and void
warranty. Chemical spot
cleaners or solvent-based soil
removers should not be used. These
products may react with
the plastic materials used in your
POWERSTEAMER® PROHEAT™ PLUS,
causing cracking or pitting.

Tank-in-Tank™ is easy to use
It is designed with a bladder inside for clean water. As you
clean, the bladder will empty. Dirty water collects in the tank
outside the bladder.
1. Step on handle release to lay the machine handle down
out of the way.
2. Lift the Tank-in-Tank™ handle. The handle locks the
lid in place.
3. Carry it like a bucket to fill at the sink.

Tilt Handle
Back

Handle Release
Lift and
Carry

NOTE: Both the SmartMix® Bottle and
the clean water tank must have liquid in
them in order for the machine to spray.
If one tank is empty the machine will not
apply either cleaning solution or water
only. If you’re using the WATER ONLY
setting, fill the SmartMix® Bottle with
water also.

The Basics - continued
4. Set the tank down and rotate the handle forward to
unlatch the lid. Lift off and set the lid aside.
5. Find the mouth of the bladder and fill to the bottom of the
neck with hot tap water.
NOTE: Fill the Bladder with water only.
6. Replace the tank lid matching the lid and tank edges.
Handle must be in forward position to reinstall.
7. Rotate the handle to the carrying position to re-latch
the lid.
8. Replace tank in machine base, seating firmly in place.
9. Rotate handle back down to the latched position.

Rotate Handle
to Unlatch

When it’s time to empty the Tank-in-Tank™
Fill Bladder only with
clean tap water.

Tank Drain Cap

10. Remove the Tank-in-Tank™– follow steps 1 and 2
on page 7.
11. Carry the Tank-in-Tank,™ like a bucket, to the sink where
you will dispose of the dirty water.
12. Place in or at edge of sink, turn the Tank Drain Cap and
remove to release the dirty water.
13. Replace Drain Cap.
14. Refill with clean tap water as
above, steps 5 through 9,
and refill the SmartMix® Bottle
with BISSELL Cleansing Formula,™
as necessary.
15. If the cleaning job is complete, rinse out the Tank-in-Tank™
by rinsing clean water between the bladder and tank.
16. Replace the Tank Drain Cap and return the Tank-in-Tank™
to the machine, following steps 6 through 9 above.
17. Refer to the Putting it Away section, page 14, for the
final cleanup.

Latched

The Flow Indicator
This is located on the machine base. It spins when
the trigger is pressed to indicate that the machine
is applying cleaning solution to the floor. It will
stop spinning to indicate that the SmartMix®
Bottle or bladder needs to be refilled, or when
the trigger is released.

Flow Indicator

A special red
float device in
the tank will
cause the
cleaner to
stop removing
solution from
the carpet and
the motor sound
will rise in pitch
to let you know
the dirty water
tank is full.

ReadyTools™ Switch
This provides above floor cleaning with the
flip of a switch. Just choose the cleaning
tool, attach to the flex hose and
POWERSTEAMER® PROHEAT™
PLUS is ready to clean
upholstery and more.*
* Set the switch to Floor
Cleaning when
cleaning carpets or
bare floors or set it
to Tools/PreTreat
when using the flex hose
attachments or for pre-treating floors.
* SmartTemp™ heats the cleaning solution for
carpet and bare floor application only. It does not
heat solution sprayed through the accessory tools.

Tip:

ReadyTools™ Switch

How to use TurboBrush™ attachment
Assembly
Unplug before attaching the TurboBrush.™ Attach
TurboBrush™ to the flex hose by pressing tool onto the
grip/trigger until button snaps into hole.
Make certain tool is securely in place.

Use
1. Move the TurboBrush™ switch to the “BRUSH” position.
This activates the brush.
2. Place the tool directly on the soiled surface.
Apply downward pressure on the tool and
pull towards you while pulling trigger to
spray cleaning solution.
3. Release the spray trigger and move the
switch to the “SUCTION” position.
Vacuum the area until no more cleaning
solution can be removed.
4. Repeat steps 1-3 until no more dirt can be removed.
Caution: Do not overwet.

When You’re Done
1. Disconnect the TurboBrush™ from
the vacuum flex hose by pushing
down on the button lock and
pulling straight off.
2. Once removed from the flex hose, the
TurboBrush™ can be cleaned:
1. Move the switch to the
“SUCTION” position.
2. Rinse under running water.
3. Check spray nozzle for dirt.
If necessary, clean with soft
bristle brush.
4. Replace TurboBrush™ in its
special storage location on the
handle front.

How to clean carpets
1. Plan activities to give carpet time to dry.
2. Remove easily moved furniture from the room (chairs,
lamps, coffee tables, etc).
3. Vacuum thoroughly to pick up loose debris and pet hair
before using the POWERSTEAMER® PROHEAT™ PLUS.
4. Plan your cleaning route to leave an exit path. It is best to
begin cleaning in the corner farthest from your exit.

Machine Preparation
5. Set up the machine following instructions in
The Basics section, pages 5-9.
6. Use Fiber Cleansing Formula™ in the SmartMix® tank.
7. Choose the SmartMix® setting to match the cleaning job.
8. Set the ReadyTools™ switch on to either Tools/PreTreat
or Floor Cleaning.

Pre-Treating (Optional)
Improves cleaning effectiveness for heavily soiled carpet
in high traffic areas such as entryways and hallways:
9. Set the SmartMix® dial to High Traffic.
10. Set the ReadyTools™ switch on PreTreat.
11. Plug into a proper outlet and turn ON both the Power
and the SmartTemp™ switches.
12. While pressing the trigger, slowly make several passes
over the area to be cleaned.
Caution: Do not overwet.
13. Turn the machine Power switches OFF and let BISSELL
Fiber Cleansing Formula™ dissolve the tough soil for
1-2 minutes before continuing.

Normal Cleaning
14. Plug into a proper outlet and turn the Power and the
SmartTemp™ switches ON.
15. While pressing the trigger make one slow forward and
back wet pass. Let the SmartTemp™ heated formula and
DirtLifter® PowerBrush® do the work for you.
Caution: Do not overwet.
16. Release the trigger and make one slow forward and back
pass over the same area to remove any residual dirty water.

17. Repeat cleaning passes until solution being
pulled up appears clean.
18. Continue passes without pressing the trigger
until you can’t see any more water being
pulled up.
NOTE: Both the SmartMix® and the clean
water tank must have liquid in
them in order for the machine to
spray. If one tank is empty the
machine will not apply either
cleaning solution or water only.
19. After cleaning, you may want to turn the
SmartMix® to Water Only to give your
carpeting a final rinse. This will insure
thorough removal of embedded dirt loosened
by the Fiber Cleansing Formula.™
20. When the cleaning job is complete refer to
the Maintenance/Putting it Away section
for machine cleanup and storage
instructions, page 14.

How to clean upholstery and small areas
Important - Check Upholstery Tags:
1. Check manufacturer’s tag before cleaning. “W” or “WS”
on the tag means you can use your POWERSTEAMER®
PROHEAT™ PLUS. If the tag is coded with “X” or “S”(with a
diagonal strike through), or says “Dry Clean Only,” do not
proceed. Do not use on velvet or silk. If manufacturer’s tag
is missing or not coded, check with your furniture dealer.
2. Check for colorfastness in an inconspicuous place.
3. If possible, check upholstery stuffing. Colored stuffing
may bleed through fabric when wet.
4. Plan activities to give upholstery time to dry.
5. Vacuum thoroughly to pick up loose debris and pet hair.
Use a vacuum with a brush attachment and a crevice tool
to clean in fabric folds and tufts.

Machine Preparation:
6. Set up the machine following instructions in The Basics
section, pages 5-9.
7. Use Fiber Cleansing Formula™ in the SmartMix® tank.
8. Set the ReadyTools™ switch on Tools and PreTreat.
* SmartTemp™ heats the cleaning solution for carpet
and barefloor application only. It does not heat
solution sprayed through the accessory tools.
9. Set SmartMix® to Normal.

Cleaning Technique
10. Choose the 4” Small Area Tool, the Tough Stain Brush, or
the Spraying Crevice Tool and connect to the flex hose.

Manufacturer’s Tag

Tip:
Deep cleaning
carpeting and
upholstery
regularly can
reduce dust and
allergens in
your home.

Tip:
11. Plug into a proper outlet and turn the Power switch ON.
12. While pressing the trigger, slowly move the spraying tool
back and forth over the soiled surface. Release the trigger
to vacuum soiled water.
13. Continue to clean soiled area, working in small sections,
until no more dirt can be removed.
Caution: Do not overwet.
14. When the cleaning job is complete refer to the Putting
it Away section for machine cleanup and storage
instructions, page 14.

Try pre-treating
stairs or entry
ways with
BISSELL Tough
Stain PreCleaner.™
Then deep
clean with the
SmartMix®
dial set on
High Traffic.

Cleaning bare floors
The Bare Floor Tool provides effective cleaning for
linoleum, vinyl, and tile floors.
Caution: Do not use on hardwood floors.
Tilt Handle
Back

1. Use only BISSELL Floor Cleansing Formula.™
2. Vacuum or sweep thoroughly to pick up loose debris and
pet hair.
3. Remove easily moved furniture from the room, (chairs,
tables, etc).
4. Plan your cleaning route to leave an exit path.
5. Plan activities to allow about 30 minutes for the floor to
dry completely.

Attach the Bare Floor Tool
6.
7.
8.
9.

Handle Release

Carrying

Step on the handle release to lay the machine handle down.
Remove the Tank-in-Tank™ from the machine base.
Lift the machine base to expose the underside of the nozzle.
Attach Bare Floor Tool to nozzle with long tab to the right
side (ReadyTools™ side) of the nozzle.
10. First attach left side (short tab) catching tab over
nozzle edge.
11. Gently bend long tab (right side) outward to easily snap
over edge of clear nozzle on left.

Bare Floor
Bottom Front Edge of
Machine Base Snap Together Cleaning
Tool

Machine Preparation
12. Set up machine following instructions in The Basics
section, pages 5-9. Be sure to thoroughly rinse out any
remaining Fiber Cleansing Formula™ to prevent slippery
linoleum, vinyl, and tile floors. Use BISSELL Floor
Cleansing Formula™ in the SmartMix® tank.
13. Check ReadyTools™ switch - it should be set on
Floor Cleaning.
14. Choose the SmartMix® setting to match the cleaning job.
15. Plug into a proper outlet and turn Power Switch ON.
Turn SmartTemp™ switch to ON. The SmartTemp™
Ready Light illuminates when POWERSTEAMER®
PROHEAT™ PLUS is ready to clean.

Bare Floor Cleaning Technique
17. Slowly move the machine nozzle with Bare Floor Tool
forward and back over soiled surface one time while
pressing the trigger.
Caution: Do not over wet.
18. Repeat the motion without pressing the trigger using the
Bare Floor Tool to squeegee and suction up the dirty water.
19. Repeat steps 1 and 2 backing along the exit path.
20. Allow about 30 minutes for the floor to dry completely.
21. When the cleaning job is complete refer to the
Maintenance/Putting it Away section, page 14, for
machine cleanup and storage instructions.
22. To remove Bare Floor Tool gently bend long tab (right
side) outward and pull tool down away from nozzle.
Rinse thoroughly, dry and store.
Keep plenty of genuine BISSELL
Fiber Cleansing Formula™ on
hand so you can clean whenever
it fits your schedule. Always use
genuine BISSELL deep cleaning
formulas. Non-BISSELL cleaning
solutions may harm the machine
and void the warranty.

Maintenance/Putting it away
1. Turn Power and SmartTemp™ switches OFF.
2. Unplug power cord from the outlet and coil around
machine cord wrap.

3. Remove and rinse tools in clean, running water, dry and
replace in tool caddy.
4. Coil flex hose around storage brackets on tool caddy.
5. Remove Tank-in-Tank,™ dispose of dirty water. See The
Basics section, page 8.
6. Rinse out the Tank-in-Tank™ and replace on the machine.
Cap

Rotor
Filter

Tip:
SmartMix®
Bottle may be
stored with
concentrate
ready for
your next
cleaning job.

CAUTION:

POWERSTEAMER® PROHEAT™
PLUS uses water and must
not be stored where there
is a danger of freezing.
Freezing will damage
internal components and
void the warranty.

7. Clean out the Flow Indicator Filter each time it is used to
insure best cleaning performance. Unscrew the Flow
Indicator Cap, lift out the red Rotor and white Filter.
Rinse all three parts in tap water. Replace the Filter and
Rotor. Replace the Flow Indicator Cap; turn until snug,
do not over-tighten.
8. To remove the Clear Nozzle for cleaning out remaining
dirt and carpet fibers, unscrew the two screws with a
Phillips
screwdriver. Rotate the Clear Nozzle up toward
the handle and lift out. Wipe machine base with a clean
damp cloth. Rinse nozzle in tap water and replace. Catch
the two tabs in the notches at the top, then rotate down
and replace the screws.
9. Wipe all exterior surfaces with a soft cloth.
10. Store cleaner upright in a protected, dry area.

Troubleshooting

WARNING:
To reduce the risk of
fire, electric shock or
injury unplug from
outlet before servicing.

SmartTemp™ Ready Light does not illuminate.

Possible Causes

Remedies
™

The SmartTemp switch is
not turned ON.
The machine Power Switch is
not turned ON.

Turn On the SmartTemp™ switch.
Both switches must be ON to activate the
SmartTemp™ Ready Light.

SmartTemp™ Power Switch does not illuminate.

Possible Causes

Remedies

The machine Power Switch is
not turned ON.

Turn On the SmartTemp™ switch.
Both switches must be ON to activate the
SmartTemp™ Ready Light.

Reduced spray or no spray.

Possible Causes

Remedies

Bladder may be empty.
SmartMix® Bottle may be empty.
The filter may be clogged.
Tanks may not be seated properly.
Pump may have lost prime.
The Pump Belt may be broken.

Lift Here

Refill tank with hot tap water.
Fill with Fiber Cleansing Formula.
Clean out filter, page 14.
Turn power OFF; remove and reseat tanks.
Turn power OFF; after 1 minute turn ON and
depress trigger.
Turn the machine OFF and unplug from the outlet.
To check if a Pump Belt has broken, you will need
a flat head
screwdriver. Insert the blade end
into the lower slot of the Belt Access door to release
the lower snap. If necessary, insert the blade end
into the upper slot to release the upper snap.
Examine for belt breakage. You should be able to
see the Pump Belt looped around the white pulley.
If it is broken or missing, please refer to
Part Numbers and Descriptions on page 17
before calling Consumer Services.
Complete installation instructions will accompany
the replacement belt.

Insert
Screwdriver
Blade Here

Troubleshooting - continued
Dirtlifter® PowerBrush® does not turn.

Possible Causes
The Brush Belt or Pump Belt
may be broken.

Remedies
Turn the machine OFF and unplug from the
outlet. To check if a Brush Belt has broken,
you will need a flat head
screwdriver.
Insert the blade end into the lower slot of the
Belt Access door to release the lower snap. If
necessary, insert the blade end into the upper
slot to release the upper snap. Examine for
belt breakage. The Brush Belt should be
visible, looped around the motor shaft.
If it is broken or missing, please refer to
Part Numbers and Descriptions on
page 17 before calling Consumer Services.
Complete installation instructions will
accompany the replacement belt.

Vacuum not picking up solution.

Possible Causes
™

ReadyTools switch may be at the
wrong setting for the cleaning job.
Drain cap may be missing or not
properly installed at back of
Tank-in-Tank.™
Tank-in-Tank™ lid is not
properly installed.
Tank-in-Tank™ is not properly seated.
Poor tool position.
(Hand held attachments only).
Tank-in-Tank™ has picked up
maximum dirty water.

Remedies
Set ReadyTools™ switch to either Tools or
PreTreat or Floor Cleaning.
Remove Tank-in-Tank,™ loosen and
re-tighten Drain Cap.
Re-install lid; refer to The Basics section.
Tank-in-Tank™ must be firmly seated to
function; remove and reseat Tank-in-Tank.™
Adjust angle; apply more downward pressure.
Empty Tank-in-Tank,™ refer to
The Basics section.

Part numbers and descriptions*
*Not all parts included with every model.

Item Part No. Part Name
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15

010-9201
603-0910
010-9148
010-1185
014-9131
014-9142
015-9155
013-0212
014-0325
015-9040
010-6241
014-2987
013-4435
014-1782
010-1785

16
17
18
19
20
21

010-1795
010-1651
010-6214
010-7635
010-3510
014-9860

22
23
24

010-4052
010-0620
010-0621

4” Small Area Tool
6” Stair Tool
Spraying Crevice Tool
TurboBrush™
Bare Floor Tool
PreTreat Wand
Tough Stain Brush
Baffle
Red Float
Tank Assembly
Tank Seal
Tank Lid Assembly
Tank Handle
Tank Drain Cap
SmartMix® Bottle
(Includes Cap)
SmartMix® Cap Assembly
Flow Indicator Cap
Flow Indicator O-Ring
Flow Indicator Rotor
Flow Indicator Filter
Floor Nozzle Window
and Gasket
Window Gasket
Belt – Pump
Belt – Brush

3
1

8
13

12
15
22

NOTE: To order replacement parts, or to
order parts not originally included in your
POWERSTEAMER® PROHEAT™ PLUS model, call
BISSELL Consumer Services

10
11

1-800-237-7691

Monday - Friday 8 a.m. — 7 p.m. EST
Saturday
9 a.m. –– 2 p.m. EST

19
20

About your warranty
This warranty gives you specific legal rights, and you may also have
other rights which may vary from state to state. If you need additional
instruction regarding this warranty or have questions regarding what
it may cover, call BISSELL Consumer Services.

WARNING: Use only

BISSELL Fiber Cleansing
Formula™ or BISSELL Floor
Cleansing Formula™ in your
POWERSTEAMER® P. ROHEAT™
PLUS. Use of cleaning
formulas which contain
lemon or pine oil may
damage this appliance and
void warranty. Chemical spot
cleaners or solvent-based
soil removers should not
be used. These products
may react with the plastic
materials used in your
POWERSTEAMER® PROHEAT™
PLUS causing cracking
or pitting.

One Year Warranty
BISSELL Inc., upon receipt of the product, will repair or replace, free
of charge, any part which is defective or malfunctioning within one
year of the purchase date, provided that it is used for personal and
not commercial or rental service. If the deep cleaner cannot be
repaired, BISSELL Inc. will replace or refund the full price, at
your option.

If your BISSELL product should require service
1. Call BISSELL Consumer Services at 1-800-237-7691 and
we will give you the name and address of an authorized
BISSELL Service Center in your area.
2. If there is not an authorized BISSELL Service Center in
your area, a BISSELL Consumer Services Representative
will assist you with servicing your unit.
You can also visit the BISSELL website http://www.bissell.com
to locate a Service Center near you.

BISSELL Consumer Services
For information about repairs or replacement parts, or questions about your warranty, call:
BISSELL Consumer Services
“ASK ANNA”
1-800-237-7691
Product Information
Monday - Friday 8 a.m. — 7 p.m. EST
Purchase Products & Parts
Saturday
9 a.m. — 2 p.m. EST
http://www.bissell.com
Visit our web site at http://www.bissell.com
Or write:
BISSELL INC
PO Box 3606
Grand Rapids MI 49501
ATTN: Consumer Services
When contacting BISSELL, have model number of unit available.
Please record your Model Number: ___________________
Please record your Purchase Date: ___________________

NOTE: Please keep your original sales receipt. It is your warranty.

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Create Date                     : 1999:04:27 15:15:52
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EXIF Metadata provided by EXIF.tools

Bissell Powersteamer Proheat Plus 16981 Users Manual 1

16981 to the manual 6b48d77a-8ceb-420a-86c8-fcfe9004812f

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