Bissell Proheat2X 9500 P Users Manual

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2015-01-21

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USER'S GUIDE

9500-P

Safety Instructions

Product View

Assembly

Operations

Maintenance and Care

Troubleshooting

Product Registration

Replacement Parts

Consumer Care

4-5

6-16

17-19

Accessories

Warranty

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Thanks for buying a BISSELL PROheat 2X® CleanShot® Deep Cleaner

We’re glad you purchased a BISSELL ProHeat 2X CleanShot heated formula

deep cleaner. Everything we know about floor care went into the design

and construction of this complete, high-tech home cleaning system.

Your BISSELL ProHeat 2X CleanShot deep cleaner is well made, and we

back it with a limited two year warranty. We also stand behind it with a

knowledgeable, dedicated Consumer Care department, so, should

you ever have a problem, you’ll receive fast, considerate assistance.

My great-grandfather invented the floor sweeper in 1876. Today, BISSELL

is a global leader in the design, manufacture, and service of high quality

homecare products like your ProHeat 2X deep cleaner.

Thanks again, from all of us at BISSELL.

Mark J. Bissell

Chairman & CEO

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IMPORTANT SAFETY INSTRUCTIONS

When using an electrical

appliance, basic precautions

should be observed, including the following:

READ ALL INSTRUCTIONS BEFORE USING

YOUR PROHEAT 2X® CLEANSHOT®.

WARNING:

To reduce the risk of fire,

electric shock, or injury:

■ Do not immerse.

■ Use only on dry surfaces or surfaces moistened by the

cleaning process.

■ Always connect to a properly grounded outlet.

■ See Grounding Instructions.

■ Unplug from outlet when not in use and before conducting

maintenance or troubleshooting.

■ Do not leave machine when it is plugged in.

■ Do not service machine when it is plugged in.

■ Do not use with damaged cord or plug.

■ If appliance is not working as it should, has been dropped,

damaged, left outdoors, or dropped into water, have it repaired at

an authorized Service Center.

■ Use indoors only.

■ Do not pull or carry by cord, use cord as a handle, close door on

cord, pull cord around sharp corners or edges, run appliance over

cord, or expose cord to heated surfaces.

■ Unplug by grasping the plug, not the cord.

■ Do not handle plug or appliance with wet hands.

■ Do not put any object into appliance openings, use with blocked opening, or

restrict air flow.

■ Do not expose hair, loose clothing, fingers or body parts to

openings or moving parts.

■ Do not pick up hot or burning objects.

■ Do not pick up flammable or combustible materials (lighter fluid, gaso-

line, kerosene, etc.) or use in the presence of explosive liquids or vapor.

■ Do not use appliance in an enclosed space filled with vapors

given off by oil base paint, paint thinner, some moth proofing

substances, flammable dust, or other explosive or toxic vapors.

■ Do not pick up toxic material (chlorine bleach, ammonia, drain

cleaner, gasoline, etc.).

■ Do not modify the 3-prong grounded plug.

■ Do not allow to be used as a toy.

■ Do not use for any purpose other than described in this User’s Guide.

■ Do not unplug by pulling on the cord.

■ Use only manufacturer’s recommended attachments.

■ Use only cleaning products formulated by BISSELL for use in this

appliance to prevent internal component damage. See the cleaning

fluid section of this guide.

■ Keep openings free of dust, lint, hair, etc.

■ Do not point attachment nozzle at people or animals

■ Keep appliance on a level surface.

■ Turn off all controls before unplugging.

■ Unplug before attaching the TurboBrush®.

■ Be extra careful when cleaning stairs.

■ Close attention is necessary when used by or near children.

■ Always install tank float before any wet pickup operation.

SAVE THESE

INSTRUCTIONS.

THIS MODEL IS FOR HOUSEHOLD USE

ONLY.

GROUNDING

INSTRUCTIONS

This appliance must be connected to

a grounded wiring system. If it should

malfunction or break down, grounding

provides a safe path of least resistance

for electrical current, reducing the risk of

electrical shock. The cord for this appli-

ance has an equipment-grounding con-

ductor and a grounding plug. It must only

be plugged into an outlet that is properly

installed and grounded in accordance

with all local codes and ordinances.

WARNING:

Improper connection of the equipment-

grounding conductor can result in a

risk of electrical shock. Check with a

qualified electrician or service person

if you aren’t sure if the outlet is prop-

erly grounded. DO NOT MODIFY THE

PLUG. If it will not fit the outlet, have

a proper outlet installed by a qualified

electrician. This appliance is designed

for use on a nominal 120-volt circuit,

and has a grounding attachment

plug that looks like the plug in the

drawing above. Make certain that the

appliance is connected to an outlet

having the same configuration as the

plug. No plug adapter should be used

with this appliance.

Grounded

Outlets

Grounding Pin

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CleanShot

Trigger

Extra Long

Power Cord

Heat

Indicator Light

Easy Carry

Handle

Tank Carry

Handle

Upper Handle

ReadyTools

™

Dial

Flex Hose

CleanShot

Heater Switch

Easy To Remove

Nozzle

Edge Sweep®

Brushes

Dry Aire

™

Lower Base

2-in-1

Water Tank

Product view

Spray Trigger

Custom Clean

Dial

Power Switch

WARNING:

To reduce the risk of fire and electric shock due to internal

component damage, use only BISSELL cleaning fluids intended

for use with the deep cleaner. Non-BISSELL cleaning solutions

may harm the machine and void the warranty.

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Product view

Cleaning fluid

Keep plenty of genuine

BISSELL 2X formula on

hand so you can clean

and protect whenever

it fits your schedule.

Always use genuine

BISSELL deep cleaning

formulas. Non-BISSELL

cleaning solutions may

harm the machine and

will void the warranty.

BISSELL

2X Fiber

Cleansing

Formula with

Scotchgard™

Protection

BISSELL

2X Allergen

Cleansing

Formula

BISSELL

2X Pet Stain

and Odor

Removal

Formula with

Scotchgard™

Protection

BISSELL

2X Spring

Breeze

Formula

BISSELL

Tough

Stain

PreCleaner

BISSELL

2X Hard

Floor

Solutions

Formula

BISSELL

2X Crystal

Springs

Formula

BISSELL

Professional

Deep

Cleaning

Formula with

Scotchgard™

Protection

Upper Hose

Rack

Crevice Tool

Holder

Hose secure

Latch

Lower Hose

Rack

Recline Pedal

SmartMix Tank

Spray Trigger

Quick Release

Cord Wrap

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Assembly

Operations

Your ProHeat 2X CleanShot comes in

three, easy to assemble components:

Upper Handle

Lower Handle

Tool Caddy

The only thing you will need to

assemble your cleaner is a Phillips

head screwdriver.

1. Slide upper handle onto lower handle.

2. Screw 3 screws into the marked holes.

3. Place upper hose rack onto back of

upper handle, and secure with screw.

4. Place lower hose rack onto back of

upper handle by pushing in and sliding

down until it snaps into place.

5. Snap tools into the tool caddy.

6. Wrap power cord and flex hose.

7. Keep flex hose snugly in place by using

the hose secure latch.

ProHeat 2X assembly is now

complete.

Special features

Your BISSELL ProHeat 2X CleanShot Professional

deep cleaner is a home cleaning system that

uses the power of heat, brushes and cleaning

formula to get the deep down dirt for a maximum

clean. Not only does it come with a lot of unique

features, it has been designed with you, the cus-

tomer, in mind.

Built-in-heater feature

BISSELL ProHeat 2X models all feature a pat-

ented built-in heater which will heat the hot

tap water you put in up to 25 degrees hotter

to safely optimize cleaning effectiveness. The

heater will never allow the temperature to

exceed 190 degrees. The heater switch on

the front of the machine controls the heater so

you have the option to turn off the heat if you

are cleaning delicate wool or oriental rugs.

Hose Secure Latch

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Operations

Custom Clean®

The Custom Clean feature automatically mixes hot

tap water with the BISSELL formula. Simply choose

one of the 4 settings (heavy traffic, normal clean,

light clean, or water rinse) and the ProHeat 2X

CleanShot Professional will adjust the right amount

of cleaning solution to mix with the heated water

to fit your cleaning need.

CleanShot®

The CleanShot feature gives you the ability to tack-

le tough stains with the push of a button. Cleaning

solution is sprayed in a concentrated stream, pen-

etrating the stain and allowing for better cleaning

focus. Simply spray and suction and the stain is

gone! CleanShot is especially effective for spots

and stains that would otherwise take a lot of deep

cleaning cycles to remove. It allows the cleaning

formula and machine to do the work for you.

Dry Aire™

The Dry Aire system applies heated air directly to

the carpet to help dry as you clean. The feature

runs while your machine is powered.

Flow indicator

The flow indicator is located on the rear cover

of your unit. When the unit runs out of water

or solution the flow indicator will instantly let

you know.

2-in-1 water tank

Our 2-in-1 water tank full capacity system is

designed with a heavy duty bladder inside for

clean water. As you clean, the clean water in the

bladder will empty and mix with the cleaning

formula. Dirty water pulled out of your carpets will

collect around the outside of the bladder so that

clean and dirty water are always kept separate.

This allows the user to only carry one tank to and

from the sink for emptying and filling.

Flow Indicator

(located on upper handle)

CleanShot®

Dry Aire™

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Operations

ReadyTools™ dial

This provides either floor cleaning or above

floor cleaning with the turn of a knob. Choose

"TOOLS" setting for stairs, upholstery and

hard to reach areas and "FLOOR CLEANING"

for carpets area rugs and bare floors.

Scotchgard™ Protector

Carpet protection applied at the mill typically

wears down over time from heavy foot traffic and

everyday cleaning, including deep cleaning. To

help restore this important protection, only BISSELL

offers deep cleaning formulas with Scotchgard

protector. This offers extra protection against dirt

and tough stains to keep your carpets looking

good longer.

To maintain your Scotchgard 5-year limited stain

warranty, you no longer are required to hire a

professional. By using your BISSELL ProHeat 2X

machine with BISSELL 2X formulas containing

Scotchgard protector every 12 months, your

carpet warranty from 3M remains in effect. No

other home deep cleaning system can do this for

you. Refer to the Scotchgard protector warranty

for details.

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Operations

Before you clean

1. Move furniture to another area if

cleaning an entire room (optional).

2. Pick up all loose dirt, debris, and

pet hair before deep cleaning. If

you are cleaning just a small area of

carpeting or less than a whole room,

the ProHeat 2X may be used to vacuum

the area before deep cleaning. Be sure

to keep the red filter screen in the 2-in-

1 tank lid free of lint so that suction is

maintained (see step 4 on page 17).

When you are done vacuuming, clear

the red filter screen of any lint and rinse

both the dirty water and the clean solution

tank (inside the flexible bladder) with

warm water before starting the deep

cleaning process.

3. Plan your cleaning route to leave an exit

path. It is best to begin cleaning in the

corner farthest from your exit.

4. Pretreating (optional)

Pretreating is recommended to improve

cleaning effectiveness for heavily soiled

carpet in high traffic areas such as

entryways and hallways.

Option A: BISSELL Tough Stain

PreTreat

A. Spray the BISSELL Tough Stain

Pre-treat formula onto heavy traffic

areas, soiled areas, or stains.

B. Allow to penetrate for at least 3 minutes.

C. Clean as normal, using the BISSELL

ProHeat 2X machine on the high

traffic setting, following the

instructions below.

Option B: CleanShot

Follow instructions on page 12.

ATTENTION:

Some Berber carpets have a

tendency to fuzz with wear.

Repeated strokes in the same

area with an ordinary vacuum

or deep cleaner may aggravate

this condition. Please see Stain

Removal instructions on page 15.

SH S

TIO

START

HERE

——— 4'———

EXIT

——— ———

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Operations

Carpet cleaning

1. Fill the 2-in-1 Water Tank. Remove the tank

from the base of the machine by lifting up

the tank carry handle. Carry like a bucket

to the sink.

1a. Unlatch the top of the tank from the

bottom by lifting up on the tank latch

located on the back of the tank.

1b. Remove the top of the tank by lifting

up on the handle.

Note how the lip on the top tank

separates from the groove in the

bottom tank. This placement is

important when putting the tank

back together.

1c. Fill the heavy duty bladder with clean

hot tap water.

*Do not boil or microwave water

as it can destroy the bladder.

1d. Leaving the filled bottom of the tank

on a flat surface, only maneuver the

top of the tank. To attach the top part

of the tank to the bottom, carefully

hook the lip on the top tank into the

groove on the bottom tank.

1e. Fasten tanks together by securing the

latch in the back.

Note: Remember to secure the tank

latch in the back and test to make

sure it is secure before picking up

the tank.

2. Remove formula tank from back of

machine.

3. Fill the formula tank by first unscrewing

the cap and insert. Always use genuine

BISSELL 2X formulas to maximize

cleaning and for the safety of your

machine. Fill with water to WATER

line and then fill up to FORMULA line

with BISSELL 2X Concentrated formula.

Replace formula tank.

4. Set Custom Clean Dial. Simply choose

one of the 4 settings (heavy traffic, normal

clean, light clean, or water rinse).

5. Set ReadyTools Dial to the floor

cleaning setting.

1b.

1a.

1c.

1d. 1e.

4. 5.

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Operations

Carpet cleaning continued

6. Plug into a proper outlet and turn the power

and heater switches to the ON ( I )

position. Allow 1 minute for the built-in

heater to warm-up before cleaning. The

ProHeat 2X will be fully warmed and

will provide optimal performance after

a minute of continuous heated cleaning.

7. Cleaning Strokes. While pressing the

trigger, make one slow forward wet

pass and another one back. Caution:

Do not overwet. Take care not to

run over loose objects or edges of

area rugs. Stalling brush may result in

premature belt failure.

Note: Your machine is equipped

with a circuit breaker that will

automatically shut off the brush if

a large or loose object is caught

in the brush roll. If that happens,

be sure to unplug your machine,

remove the foreign object, and

then plug the machine back in to

reset the circuit breaker.

Release the trigger and make one slow

forward and backward pass over the

same area to remove any residual

dirty water and aid in drying. Repeat

cleaning passes until solution being

pulled up appears clean. Continue

passes without pressing the trigger

until you can’t see any more water

being pulled up.

8. Remove the tank from the base of the

machine by lifting up on the tank carry

handle. Carry like a bucket to a utility

sink or outside where you will dispose

of the dirty water.

8a. Unlatch the top of the tank from the

bottom by lifting up on the tank latch

located on the back of the tank.

8b. Remove the top of the tank by lifting up

on the handle.

Note how the lip on the top tank

separates from the groove in the

bottom tank. This placement is

important when putting the tank

back together.

WARNING:

To reduce the risk of fire and

electric shock due to internal

component damage, use only

BISSELL cleaning fluids intended

for use with the deep cleaner.

Power Switch Heater Switch

Keep plenty of genuine BISSELL

2X formula on hand so you

can clean whenever it fits your

schedule. Always use genuine

BISSELL deep cleaning formulas.

Non-BISSELL cleaning solutions

may harm the machine and

void the warranty.

8b.

8a.

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Operations

Carpet cleaning continued

8c. Lift the bottom portion of the tank; pour out

dirty water in the sink through the triangular

shaped opening in the corner of the tank.

Note: Check the red lint screen in

the top of the tank and clean if

necessary. You may notice hair &

debris deposits on the carpet or in

the tank that were loosened by the

cleaning action. This debris should

be picked up and thrown away.

8d. Fill the heavy duty bladder with clean

hot tap water, following instructions 1c

through 1e on page 10.

Note: Remember to secure the

tank latch in the back and test

to make sure it is secure before

picking up the tank. Always check

the level of cleaning formula in

the formula tank at the same time,

and refill as needed.

9. Water rinse (optional). Rinsing is an option-

al step that can be done during the clean-

ing process or after the carpeted area has

been completed. Switch to the water rinse

setting, on the Custom Clean dial and

follow the same path as you did for clean-

ing. Take care to do a forward (wet) stroke

by depressing the trigger, and a backward

(wet) stroke, followed by a forward and

backward (dry) stroke, releasing the trigger.

Continue this until the water you see coming

up the nozzle is clear. (see page 17.)

10. CleanShot. CleanShot is an optional fea-

ture that can be used to fight tough stains. It

can be used as either a tough stain pre-treat

or can be used during the deep cleaning

process itself. To use CleanShot either as a

pre-treat or during deep cleaning, follow the

instructions below.

A. Set Custom Clean for the desired

setting.

B. Press the CleanShot button and

aim the focused stream onto the

stain. Allow the formula to soak in

for 30 seconds.

C. Run the machine over the stain to

extract. Repeat as needed until the

stain is gone.

D. Rinse if desired.

8d.

10B.

8c.

Keep plenty of genuine BISSELL

2X formula on hand so you

can clean whenever it fits your

schedule. Always use genuine

BISSELL deep cleaning formulas.

Non-BISSELL cleaning solutions

may harm the machine and

void the warranty.

Clean Shot

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Operations

Cleaning with attachments

Your ProHeat 2X machine comes

equipped with a hose and at least

one attachment for cleaning stairs,

upholstery, and more.

1. Important! If using to clean uphol-

stery, check upholstery tags.

A. Check manufacturer’s tag before clean-

ing. “W” or “WS” on the tag means

you can use your ProHeat 2X. If the tag

is coded with an “X” or an “S” (with a

diagonal stripe through it), or says “Dry

Clean Only”, do not proceed with any

deep cleaning machine. Do not use

on velvet or silk. If manufacturer’s tag is

missing or not coded, check with your

furniture dealer.

B. Check for colorfastness in an incon-

spicuous place.

C. If possible, check upholstery stuffing.

Colored stuffing may bleed through

fabric when wet.

D. Plan activities to allow upholstery

time to dry.

E. Vacuum thoroughly to pick up loose

debris and pet hair. Use a vacuum

with a brush attachment and a crevice

tool to clean in fabric folds.

2. Follow the instructions on page 10 for filling

the 2-in-1 water tank and the formula tank.

3. Set ReadyTools dial to the "TOOLS"

setting. This will allow spray and suction

from the hose.

4. Set custom clean dial for heavy traffic,

normal clean, light clean, or water rinse

as desired.

5. Attach the cleaning tool to the end of the hose.

6. Plug in and turn on the power switch and

heater (if desired).

7. Clean by pressing the trigger to spray

solution onto the area to be cleaned.

Slowly move the tool back and forth over

the soiled surface. Release the trigger to

suction soiled water. Continue to clean in

the area, working in small sections, until no

more dirt can be removed. Rinse (optional)

and suction as needed.

Caution: Do no overwet.

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Manufacturer’s tag

WARNING:

To reduce the risk of injury, be

extra careful when cleaning

stairs. Make sure machine is

secure and level.

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Operations

8. Remove and rinse tools in clean, running

water. Dry and replace in the tool caddy.

9. It is recommended that you suction clean

water from a bowl to rinse out the hose.

10. Before replacing lift end of hose and

stretch out to ensure all water is cleared

from hose.

11. Coil flex hose around the tool caddy.

12. Empty 2-in-1 water tank and rinse out,

following the instructions on page 12.

13. Return ReadyTools dial to floor setting.

Deep reach tool attachment

(Select models only)

Do Not Delay! Attending to an acci-

dent soon after it occurs ensures the

most optimal clean. Leaving it for an

extended period of time may cause

it to set and become permanent.

1. Follow the instructions on page 10 for filling

the 2-in-1 water tank and the formula tank.

2. Follow instructions 3-6 on page 13 under

"Cleaning with attachments".

3. Set tool on stain and press the trigger to

spray solution onto the area to be cleaned.

4. Slowly move the tool back and forth

over the soiled surface, keeping the tool

in contact with the carpet.

5. Release trigger and move tool slowly

over the soiled area to suction up water

and dirt.

6. Continue to clean the area, working in

small sections, until no more dirt can be

removed.

7. Remove tool from hose when nished.

Clean under warm water before storing.

Cleaning with attachments continued

10.

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Operations

Stain removal

Do Not Delay! Attending to an

accident soon after it occurs ensures

the most optimal clean. Leaving it

for an extended period of time may

cause it to set and become

permanent.

1. Blot up liquids with an absorbent cloth or

paper towels. White materials are recom-

mended because certain dyes may bleed

and make the stain worse.

2. Gently scrape up any semi-solids with a

spoon or spatula. Do not use a knife or other

utensil with sharp edges because it could

damage the carpet or upholstery.

3. If the area has dried, remove the

remaining semi-solids and residue with a

sweeper or vacuum.

4. Be sure to test any spot removal formulas

in an inconspicuous area first. This is

important as some dyes and materials

could be damaged or discolored by

cleaning solvents. If such a change should

occur, try a different solution or call a pro-

fessional.

5. If cleaning on Berber carpeting, gently

run your machine over a hidden area. If

no fuzzing occurs, continue cleaning in

soiled area.

6. Using the BISSELL Tough Stain PreCleaner,

spray evenly over soiled area. Do not

overwet. Wait 3-5 minutes. Gently work

the solution by blotting area with a clean,

damp, color safe cloth.

7. CleanShot. CleanShot is an optional

feature that can be used to fight tough stains.

It can be used as either a tough stain

pre-treat or can be used during the deep

cleaning process itself (see page 12).

8. Clean using either the FLOOR

CLEANING, or TOOLS setting on the

ReadyTools dial.

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Operations

Hard floor cleaning

Your ProHeat 2X model may have

come with a hard floor attachment

and 2X Hard Floor Solutions Formula.

If not, these products are available

for purchase by contacting the BISSELL

Consumer Care department by phone

or at the website. The hard floor tool

provides effective cleaning for linoleum,

vinyl, and tile floors. Caution: Do not

use on unsealed hardwood floors.

1. Vacuum or sweep thoroughly to pick up

any loose debris and pet hair.

2. Move any furniture, if needed.

3. Fill the formula tank to "WATER" line

with water. Fill to "FORMULA" line with

BISSELL 2X Hard Floor Solutions.

4. Fill the 2-in-1 water tank with hot tap

water and set aside.

5. Attach the hard floor tool onto the bot-

tom of the machine by hooking it into

the nozzle and swinging it down until it

clicks into place.

6. Set ReadyTools dial to the "FLOOR

CLEANING" setting.

7. Set the Custom Clean dial to normal clean.

8. Plug into an outlet and turn the power

switch and heater ON ( I ).

9. Slowly move the machine forward and

back over hard floor surface one time

while depressing trigger.

Caution: Do not overwet.

10. Repeat the motion without pressing the

trigger using the hard floor tool to squee-

gee and suction up the dirty water.

11. Allow adequate time for floors to dry.

12. Remove hard floor tool, rinse and dry

before storing.

13. Rinse out the formula tank.

WARNING:

To reduce the risk of fire,

electric shock or injury

unplug from outlet before

servicing.

WARNING:

To reduce the risk of fire

and electric shock- when

cleaning a hard floor, the

BISSELL hard floor tool

203-5642 must be used

and it must only be used

with BISSELL Hard Floor

Solutions or BISSELL 2X

Hard Floor Solutions

cleaning fluid intended for

use with this appliance.

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Maintenance and care

Machine storage

Once your cleaning is complete, make sure

the 2-in-1 water tank is emptied, rinsed out,

and dried before the next use. The formula

tank can remain filled and ready to go.

Note: Store cleaner in a protected,

dry area. Since this product uses

water, it must not be stored where

there is a danger of freezing.

Freezing will damage internal

components and void the warranty.

Machine care

For best results, a few simple steps can

assure your machine is well maintained

after your cleaning is complete.

1. Flush your machine of any remaining

residual solution.

A. Fill the 2-in-1 clean water tank with

clean hot tap water.

B. Plug your machine into a proper outlet

and set the Custom Clean dial to the

rinse setting. Turn the power on by

pressing the power button.

C. Recline the handle and press the spray trig-

ger for 15 seconds while making forward

and backward passes on carpet. Release the

trigger to suction. Repeat for another 15 sec-

onds. Continue without pressing the trigger

until there is no more water being suctioned.

2. Turn power and heater switches OFF (O).

Unplug the machine and wrap the power

cord. Empty the 2-in-1 water tank.

3. Rinse out 2-in-1 water tank, with running hot

tap water, taking care to clean underneath

the heavy duty bladder, and all around it.

4. The top half of the tank can be rinsed clean

through the nozzle area. Also, pop out the

red filter underneath the top half of the tank

and rinse out. Replace before putting the

top and bottom halves of the tank together.

5. Before you place the cleaned 2-in-1 water

tank back onto the machine, simply unscrew

the floor nozzle using a Phillips head

screwdriver. This can be rinsed out at the

faucet. Then replace back onto the machine

by starting from the bottom of the nozzle and

hooking the tabs into the holes on the bottom

sides of the machine. Secure into place with

the screw.

3 & 4 Filter

Tip:

Let all parts dry completely

before storing

WARNING:

To reduce the risk of fire,

electric shock or injury

unplug from outlet before

servicing.

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Maintenance and care

Machine care continued

6. The inside of the end caps by the brush

rolls can be wiped out with a clean paper

towel, or, if a more thorough cleaning is

desired, the end caps can be taken off

using a Phillips head screwdriver and

rinsed clean. Replace after cleaning.

7. Any loose hair or debris can be pulled from

the brush rolls and thrown away. For the

most thorough clean before storage, follow

directions on pages 18 & 19 for removal

and replacement of the brush rolls and belts.

8. To clean attachments that may have been

used, remove from hose and rinse under

clean, running water. Dry and replace

attachment in the tool caddy. Clean the

hose by suctioning clean water from the tap.

Before replacing, lift end of hose and stretch

out to ensure all water is cleared from hose.

Refer to page 14.

9. After carpet is dry, vacuum again to

remove hair and fuzz.

Occasional replacement of one or

both belts may become necessary.

If that is needed, please follow the

instructions below.

1. Turn off the machine, and unplug it from

the outlet.

2. Remove both the 2-in-1 water tank and

the formula tank. Set aside.

3. Unscrew the front nozzle and remove it.

Set aside.

4. Turn the machine on its side.

IMPORTANT: cord side down.

5. Remove the clear end cap by unscrew-

ing the 2 black screws. Take care not to

drop the screws into the unit.

6. Remove 1 silver screw.

7. Remove pivot arm by gently lifting up.

8. Remove small brush belt.

9. Replace small brush belt, and reverse

steps above.

Small belt removal and replacement

WARNING:

To reduce the risk of fire,

electric shock, or injury,turn

power OFF and disconnect

plug from electrical outlet

before performing mainte-

nance or troubleshooting.

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Maintenance and care

Brushes can be removed for cleaning

or replacement as needed.

1. Follow small belt removal Instructions on

page 18.

2. Remove brush rolls by pulling them off

of the metal rods.

3. Place cleaned or new brush rolls back

onto the rods. Make sure one washer is

on each end of the rollers prior to sliding

onto the rod. Be sure to let the rod slide

through the bushing to insure proper fit.

4. Re-attach the long belt on the bottom to

the cogs of the small roller brushes.

5. Place small belt over back roller and

metal cog.

6. Place pivot arm in place and screw in

place using the silver screw.

7. Re-attach clear end cap by tightening

with the (2) black screws.

8. Return front nozzle to front of unit, by

latching from underneath and then

securing with a screw.

If you have any questions or are

having trouble installing or replacing

your belt(s) or brushes, please call

BISSELL Consumer Care at

1-800-237-7691.

Brush removal and large belt replacement

WARNING:

To reduce the risk of fire,

electric shock or injury

unplug from outlet before

servicing.

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Troubleshooting

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Built-in heater ready light does not illuminate

Possible causes Remedies

1. The heater switch is not turned ON ( I ) 1. Turn the heater switch ON ( I )

2. The power switch is not turned ON ( I ) 2. Both switches must be ON ( I ) to activate the

heater ready light

Reduce Spray or No Spray

Possible causes Remedies

1. Water tank may be empty 1. Fill heavy duty bladder with hot tap water

2. Formula tank may be empty 2. Fill formula tank with BISSELL 2X

Formula for cleaning

3. Tank may not be seated completely 3. Turn power OFF (0). Remove and reseat tank

4. Pump may have lost prime. 4. Turn power OFF (0) and then back ON (I). Wait one minute,

then depress trigger

DirtLifter® PowerBrush does not turn

Possible causes Remedies

1. The belt is off or broken 1. Turn power OFF ( O ) and unplug unit from outlet. Follow

instructions on page 19

2. The unit is in the upright position 2. Brushes only rotate when unit is reclined using the

detent pedal

3. Circuit breaker on machine may have tripped 3. Turn the machine OFF ( O ) and unplug from outlet. Check

to see if foreign object is caught in brush roll. Remove

object. Plug machine in to reset circuit breaker

Cleaner not picking up solution

Possible causes Remedies

1. ReadyTools dial may be at wrong setting 1. Set ReadyTools dial to either FLOOR CLEANING or TOOLS setting

2. Tank may not be seated properly 2. Pick up both the 2-in-1 water tank and formula tank and

reseat them so they fit snugly on the unit

3. Tank may not be assembled properly 3. Check to make sure the "lip" of the nozzle is securely

hooked into the groove on bottom of Tank (see page 10)

4. Solution or 2-in-1 water tank is empty 4. Check fluid levels in heavy duty bladder and formula tank.

5. 2-in-1 water tank has picked up maximum dirty water 5. Empty 2-in-1 water tank. Refill heavy duty bladder with

and red float door has closed. clean hot tap water and replace.

6. Red float "door" in the tank may have closed as a result of bumping 6. Turn the machine OFF ( O ), allowing red float door to release

an object or moving machine back and forth too quickly into the open position. Turn unit back ON ( I ) to continue

cleaning. Be sure your forward and backward strokes are done

at a slower pace.

7. Red lint screen is dirty. 7. Clean red lint screen (see page 17).

Other maintenance or service not included in the manual should be

performed by an authorized service representative.

Thank you for selecting a BISSELL product.

Please do not return this product to the store.

For any questions or concerns, BISSELL is happy to be of

service. Contact us directly at 1-800-237-7691.

www.bissell.com 800.237.7691

Replacement parts - BISSELL ProHeat 2X

Below please find a list of common replacement parts. While not all of these

parts may have come with your specific machine, all are available to you for

purchase, if desired.

Item Part No. Part Name

1 203-6611 Grey Tank Assembly (complete)

2 203-6660 Grey Tank Lid

3 203-6618 Grey Tank Bottom

4 203-6675 Cap and Insert for Water Tank

5 203-6676 Formula Tank (includes Cap & Insert for Formula Tank)

6 203-6677 Cap and Insert for Formula Tank

7 203-6678 Front Nozzle (includes gasket)

8 203-6679 Autoload Gasket (fits both Water and Formula Tank)

9 203-6845 Float Door

10 203-6680 Tank Filter (Lint Screen)

11 203-6682 Cord Wrap (Black)

12 203-6685 Clear End Cap w/Edge Brushes (2 pack, includes screws)

13 203-6686 Brush Roll – 6 row (includes 1 brush, axle, 2 swivel arms)

14 203-6688 Small Brush Belt (non-cord side)

15 203-6804 Large Brush Belt (cord side)

16 203-6689 Hose Secure Latch

17 203-6690 Hose Rack Assembly (Top/Bottom Hose Rack, Screws)

18 203-6994 CleanShot Cover

*Not all parts are included with every model.

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Accessories - BISSELL ProHeat 2X

Below please find a list of common accessories. While not all of these parts

may have come with your specific machine, all are available to you for

purchase, if desired.

Item Part No. Part Name

1 203-6651 3” Tough Stain Tool

2 203-6652 Powered TurboBrush® Hand Tool

3 203-6653 4” Upholstery Tool

4 203-6654 6” Stair Tool

5 203-6655 Spraying Crevice Tool

6 203-5642 Bare Floor Tool with trial size bottle of Hard Floor Solutions formula

7 203-7412 Deep Reach™ Pet Tool

8 62E5-2 2X Fiber Cleansing Formula with Scotchgard™ Protection 60 oz.

9 99K5-2 2X Pet Stain and Odor Removal Formula with Scotchgard™

Protection 60 oz.

10 89Q5-2 2X Allergen Cleansing Formula 60 oz.

11 7191 2X Crystal Springs Formula 60 oz.

12 26V2 2X Spring Breeze Formula 60 oz.

13 78H6-3 2X Professional Deep Cleaning Formula with Scotchgard™ Protection 48 oz.

14 56L9 2X Hard Floor Solutions Formula 16 oz.

15 4001 Tough Stain PreCleaner 22 oz.

*Not all parts are included with every model.

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Warranty - BISSELL ProHeat 2X

This warranty gives you specific legal rights, and you may also have other rights which may vary

from state to state. If you need additional instruction regarding this warranty or have questions

regarding what it may cover, please contact BISSELL Consumer Care by E-mail, telephone, or

regular mail as described below.

Limited Two Year Warranty

Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product

BISSELL will repair or replace (with new or remanufactured components or products), at BISSELL’s

option, free of charge from the date of purchase by the original purchaser, for two years any

defective or malfunctioning part.

See information below on "If your BISSELL product should require service".

This warranty applies to product used for personal, and not commercial or rental service. This

warranty does not apply to fans or routine maintenance components such as filters, belts, or

brushes. Damage or malfunction caused by negligence, abuse, neglect, unauthorized repair, or

any other use not in accordance with the user's guide is not covered.

If your BISSELL product should require service:

Contact BISSELL Consumer Care to locate a BISSELL Authorized Service Center in your area.

If you need information about repairs or replacement parts, or if you have questions about

your warranty, contact BISSELL Consumer Care.

Website or E-mail:

www.bissell.com

Or Call:

BISSELL Consumer Care

1-800-237-7691

Monday - Friday 8 am - 10 pm ET

Saturday 9 am - 8 pm ET

Or Write:

BISSELL Homecare, Inc.

PO Box 3606

Grand Rapids, MI 49501

ATTN: Consumer Care

BISSELL IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE

ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL NOT EXCEED THE

PURCHASE PRICE OF THE PRODUCT.

Some states do not allow the exclusion or limitation of incidental or consequential

damages, so the above limitation or exclusion may not apply to you.

*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY

THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR

WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING

THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE

LIMITED TO THE TWO YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.

Some states do not allow limitations on how long an implied warranty last so the above limitation

may not apply to you.

Grand Rapids, Michigan

Part Number 120-4450

Rev 4/12

Visit our website at:

www.bissell.com

Scotchgard is a trademark of 3M

For information about repairs or replacement parts, or questions about your warranty, call:

BISSELL Consumer Care

1-800-237-7691

Monday - Friday 8 am — 10 pm ET

Saturday 9 am — 8 pm ET

Or write:

BISSELL Homecare, Inc.

PO Box 3606

Grand Rapids MI 49501

ATTN: Consumer Care

Or visit the BISSELL website - www.bissell.com

When contacting BISSELL, have model number of cleaner available.

Please record your Model Number: ___________________

Please record your Purchase Date: ___________________

NOTE: Please keep your original sales receipt. It

provides proof of purchase date in the event of a

warranty claim. See Warranty on page 23 for details.

BISSELL consumer care

www.bissell.com 800.237.7691

Registering is quick, easy and offers you benefits over the lifetime of your product.

You’ll receive:

BISSELL Rewards Points

Automatically earn points for discounts and free shipping on future purchases.

Faster Service

Supplying your information now saves you time should you need to contact us with

questions regarding your product.

Product Support Reminders and Alerts

We’ll contact you with any important product maintenance reminders and alerts.

Special Promotions

Optional: Register your email to receive notice of offers, contests, cleaning tips and more!

Visit www.bissell.com/registration now!

Don't forget to register your product!

Bissell Proheat2X 9500 P Users Manual

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