BlackBerry R1900G-1-4 Stand-alone, wireless data & voice communications User Manual

BlackBerry Limited Stand-alone, wireless data & voice communications

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R1900G 1 4 User Manual

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Installation and User’s GuideBlackBerry Wireless Handheld Beta VersionSingle Band 1900 MHz GSM/GPRS NetworksInternal evaluation onlyNot for public distribution

Warning: This document is for the use of licensed users only. Anyunauthorized copying, distribution or disclosure of information is aviolation of copyright laws. For more information on BlackBerry, call: Research In Motion Limited 295 Phillip Street, Waterloo, Ontario, Canada N2L 3W8 Tel. (519) 888-7465 Fax (519) 888-6906 www.rim.net Printed In Canada

FCC compliance statement (USA) This device complies with Part 15 of the FCC Rules. Operation is subjectto the following two conditions: • This device may not cause harmful interference, and • This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits fora Class B digital device, pursuant to Part 15 of the FCC Rules. Theselimits are designed to provide reasonable protection against harmfulinterference in a residential installation. This equipment generates, usesand can radiate radio frequency energy and, if not installed and used inaccordance with the manufacturers instructions, may cause interferenceharmful to radio communications. There is no guarantee, however, that interference will not occur in aparticular installation. If this equipment does cause harmfulinterference to radio or television reception, which can be determinedby turning the equipment off and on, the user is encouraged to try tocorrect the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. WARNING Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.

Industry Canada Certification This device complies with Industry Canada RSS 133, undercertification number TBD. Class B compliance This device complies with the Class B limits for radio noise emissions asset out in the interference-causing equipment standard entitled DigitalApparatus, ICES-003 of Industry Canada.

Important safety informationPlease read these safety and operation instructions provided in thismanual before operating the BlackBerry Wireless Handheld, itsdocking/charging cradle, or any other BlackBerry WirelessHandheld charging units. Retain these instructions for future use.ELECTRICAL SAFETYThis equipment is intended for use when supplied with power orcharging from the Docking/Charging Cradle ASY-02761-001 orother associated charging units approved by RIM with NorthAmerican AC Adapter unit PWR-02908-003. Other usage willinvalidate any warranty provided with this apparatus and may bedangerous.ACCESSORIESUse only those accessories approved by RIM. The use of any otheraccessory types will invalidate any approval or warranty applicableto the handheld and may be dangerous.EXPOSURE TO RADIO FREQUENCY SIGNALSYour wireless handheld portable device is a low power radiotransmitter and receiver. When it is ON, it receives and also sendsout radio frequency (RF) signals.Your wireless handheld complies with Federal CommunicationsCommission (FCC) guidelines respecting safety levels of RFexposure for handheld wireless devices, which in turn areconsistent with the following safety standards previously set byboth U.S. and international standards bodies:•Institute of Electrical and Electronics Engineers (IEEE) C95.1 (1999)•National Council on Radiation Protection and Measurements (NCRP) Report 86 (1986)

•International Commission on Non-Ionizing Radiation Protection (ICNIRP) (1996)To maintain compliance with FCC RF exposure guidelines, use onlyRIM supplied or approved accessories. When carrying the wirelesshandheld while on, use the specific RIM holster that has been testedfor compliance. Use of non-RIM approved accessories may violateFCC RF exposure guidelines.ANTENNA CAREUse only the supplied integral antenna. Unauthorized antenna,modifications, or attachments could damage the handheld and mayviolate FCC regulations.DRIVINGCheck the laws and regulations on the use of wireless devices in theareas where you drive. Always obey them. Avoid using thehandheld in any environment requiring your full attention, such aswhen driving a vehicle. If you need to use your handheld whiledriving, have a passenger in the vehicle use the handheld for you, orfind a safe location to halt your vehicle prior to using the handheldDo not use any charging unit as a means of storing your handheldwhile in a vehicle.RF signals may affect improperly installed or inadequately shieldedelectronic systems in motor vehicles. Check with the manufactureror its representative regarding your vehicle. You should also consultthe manufacturer of any equipment that has been added to yourvehicle.For Vehicles Equipped With An Air BagAn air bag inflates with great force. DO NOT place objects,including both installed or portable wireless equipment, in the areaover the air bag or in the air bag deployment area. If in-vehiclewireless equipment is improperly installed and the air bag inflates,serious injury could result.

ELECTRONIC DEVICESMost modern electronic equipment is shielded from RF signals.However, certain electronic equipment may not be shielded againstthe RF signals from your wireless handheld.PacemakersConsult a physician or the manufacturer of your pacemaker if youhave any questions regarding the effect of RF signals on yourpacemaker. If you have a pacemaker, ensure that you are using thehandheld in accordance with the safety requirements associatedwith your particular pacemaker, which may include the following:•Always keep the handheld more than 20 cm (six inches) from the pacemaker when the handheld is turned ON;•Do not carry the handheld in a breast pocket;•If the handheld has a voice option, use the ear opposite the pacemaker for making and receiving calls to minimize the potential for interference.•If you have any reason to suspect that interference is taking place, turn your handheld OFF immediately.Hearing AidsSome digital wireless devices may interfere with some hearing aids.In the event of such interference, consult your service provider orcontact the manufacturer of your hearing aid to discuss alternatives. Other Medical DevicesIf you use any other personal medical device, consult themanufacturer of your device to determine if they are adequatelyshielded from external RF energy. Your physician may be able toassist you in obtaining this information.Turn your handheld OFF in health care facilities when anyregulations posted in these areas instruct you to do so. Hospitals or

health care facilities may be using equipment that could be sensitiveto external RF energy.Posted FacilitiesTurn your handheld OFF in any facility where posted notices sorequire.AIRCRAFTFederal Aviation Administration (FAA)/FCC regulations prohibitusing the radio of your handheld while in the air. Switch the radioof your handheld OFF before boarding an aircraft. The effect of theuse of your handheld’s radio in an aircraft is unknown. Such usemay affect aircraft instrumentation, communication andperformance, may disrupt the network, may otherwise bedangerous to the operation of the aircraft, and may be illegal. Allother applications of your handheld may be used in accordancewith airline regulations for electronic devices.BLASTING AREASTo avoid interfering with blasting operations, turn the wirelessfeature of your handheld OFF when in a “blasting area” or in areasposted: “Turn off two-way radio”. Obey all signs and instructions.POTENTIALLY EXPLOSIVE ATMOSPHERESTurn your handheld OFF when in any area with a potentiallyexplosive atmosphere and obey all signs and instructions. Sparks insuch areas could cause an explosion or fire resulting in bodily injuryor even death.Areas with a potentially explosive atmosphere are often, but notalways, clearly marked. They include fueling areas such as gasolinestations; below deck on boats; fuel or chemical transfer or storagefacilities; vehicles using liquefied petroleum gas (such as propane orbutane); areas where the air contains chemicals or particles, such asgrain, dust, or metal powders; and any other area where you wouldnormally be advised to turn off your vehicle engine.

ADDITIONAL SAFETY GUIDELINESBattery: Discard the handheld properly. As the unit contains alithium battery, neither the handheld nor the lithium battery shouldbe disposed of in fire. Dispose of the handheld containing thelithium battery in accordance with the laws and regulations in yourarea governing disposal of such cell types.Power source: The docking/charging cradle and any other chargingunits should be operated only from the type of power sourceindicated on the marking label. Refer to the operating instructions inthis manual for more information on the battery and power supply.Do not overload wall outlets, extension cords, or integralconvenience receptacles as this may result in a risk of fire or electricshock.Liquids and foreign objects: Never push objects of any kind intothe BlackBerry Wireless Handheld or its cradle through openings asthey may short-out parts and this may result in a fire or electricshock. Do not use the handheld or cradle near water (for examplenear a bathtub, or a sink, in a wet basement, near a swimming pool,etc.). Never spill liquid of any kind on the handheld or its docking/charging cradle. Unplug the docking/charging cradle from the wallbefore cleaning.Care: Do not use liquid or aerosol cleaners. Clean only with a drycloth.High heat: The handheld and any accessories should be situatedaway from any heat sources, such as radiators, heat registers, stoves,or other apparatus (including amplifiers) that produce heat.Power Cord: Protect the power cord from being walked on orpinched particularly at plugs, convenience receptacles, and thepoint where they exit from the apparatus. Unplug this apparatusduring lightning storms or when used for long periods of time.

Service: Unplug the docking/charging cradle from the wall andrefer the handheld, docking/charging cradle and any accessories forservice to qualified service personnel if:•the power supply cord or plug is damaged•liquid has been spilled or objects have fallen into the handheld or docking/charging cradle•the handheld, docking/charging cradle or accessory has been exposed to rain or water•the handheld, docking/charging cradle or accessory has been dropped or damaged in any way•the handheld, docking/charging cradle or accessory does not operate normally by following the instructions contained in this manual•the handheld, docking/charging cradle or accessory exhibits a distinct change in performance.All servicing should be undertaken by qualified service personnel.Failure to observe all safety instructions contained in this manualwill void the Limited Warranty, and may lead to suspension ordenial of services to the offender, or legal action, or both.WARNING WARNING: To reduce the risk of fire or electric shock, donot expose this apparatus to rain or moisture. Adjust onlythose controls that are covered in this manual. An improperadjustment of other controls may result in damage and willoften require extensive work by a qualified technician torestore the handheld or docking/charging cradle to itsnormal operation.

Welcome to your wireless solutionBlackBerry is a mobile email solution that includes the BlackBerryWireless Handheld and docking/charging cradle, and desktopsoftware for use on a wireless data network. Equipped with a 160x160 pixel screen, rechargeable battery, flashmemory, “always on, always connected” wireless technology andQWERTY keyboard design, the handheld provides users with theultimate palm-sized handheld for messaging and personalinformation.Get ready to experience the power of messaging with yourhandheld using functions such as: •Messages: Receive, read, reply to, compose, forward, save, file,and delete email messages.•Compose: Create and send messages to Internet emailaddresses and to other handhelds.• Saved Messages: Store messages for future viewing.•Search Messages: Locate messages in seconds with thepowerful search tool.•Address Book: Store your personal directory of contactinformation, such as multiple phone and fax numbers, andemail addresses. Enter notes for individual contacts and searchthe database to find specific contacts.•Calendar: Keep track of appointments using one of the twocalendar views: Day or Month.•MemoPad: Compose, edit, and delete notes, memos and lists.

Installation and User’s GuideWelcome to your wireless solution — About this guide14•Alarm: Set the alarm on the handheld to sound every day or onweekdays only.•Options: Customize the way the handheld notifies you of newmessages; set the password; add, edit, and delete AutoTextentries; set the current date; program the automatic on/offfeature.•Lock: Lock the handheld with a password security screen sothat only you can use it. (This function is only visible in theHome screen after you have set a password.)•Turn Wireless Off / Turn Wireless On: Turn the handheld’sradio off when it may interfere with other radiocommunications, such as during a flight. Turn on the radioagain to send and receive messages.•Power Off: Turn off the handheld at night or on weekends.About this guideThis guide provides information for operating the handheld and forinstalling the desktop software.A summary, including a list of more tips, is included at the end ofeach chapter. Note Notes will appear in this format and will contain additionalinformation to help you perform the task being described. Tip Tips will appear in this format and will provide informationabout performing tasks and offer different options toperform tasks.

Welcome to your wireless solution — Other documentation availableInstallation and User’s Guide15Other documentation availableThe Desktop Software Online Help offers online help to guide youand answer your questions. In the desktop software, select Helpfrom any active window.Contents of your packageYour package should contain the following:•Handheld•Cradle•Holster •This “Installation and User’s Guide”If something from this package is missing or not working properly,contact the point of purchase.System RequirementsThe following components are required to install the BlackBerryDesktop Software:•Intel-compatible 486 or higher desktop computer with anavailable serial port•Windows 95/98/2000 with 8 Mb of RAM•Microsoft Exchange Client, Microsoft Outlook 97, Outlook 98 or2000 (Workgroup installation), with an email account on aMicrosoft Exchange Server version 4.0 or higher, that is capableof receiving email from the InternetYou have a Microsoft Exchange email account if:•you will be running Microsoft Outlook as your email client and,

Installation and User’s GuideWelcome to your wireless solution — System Requirements16in Outlook, if you select Tools>Services, the dialog box contains alist of services that includes Microsoft Exchange Server.

1Getting startedTo start sending and receiving email, you will need to perform somebrief setup tasks on the handheld, namely inserting the SIM card,charging the internal battery, turning on the radio, and ensuringthat the handheld is registered with the wireless network. You needto set up your computer by installing the desktop software, andconnecting your handheld to your PC. Once setup is complete onthe handheld and the PC, you can check that your email redirectionis enabled, send and read a test message, and then configure yourhandheld’s options.

Installation and User’s GuideGetting started — Before you begin18Before you beginYou should familiarize yourself with some of the handheld’s basicfeatures before sending and receiving email messages. When you turn on your handheld, the Home screen appears. Thisscreen is your starting point for using the handheld’s functions. Itdisplays the date and time, the current signal strength, the batterylevel of the handheld, and the function icons. The Home screen alsodisplays notification of any new messages or alarms.You can return to the Home screen from most functions by pressingthe ESC key.Installing the desktop softwareYou must install the desktop software to send and receive email anduse the other desktop software tools.1. Insert the CD into the appropriate drive. The Setup programstarts automatically. 2. Follow the instructions on your screen, using the default pathsand names recommended for the desktop software.

Installation and User’s GuideGetting started — Before you begin202. Plug the cradle into a wall outlet and make sure the handheld isplaced properly in the cradle. After a few seconds, the Homescreen should appear.3. Allow the handheld to charge to full battery power beforeusing it. When the handheld is charging, the battery icon (in thetop right corner of the Home screen) will change to a chargingicon. Once the handheld is fully charged, the battery icon willreplace the charging icon.Note The cradle does not need to be connected to your PC forcharging to occur.

Getting started — Using the HandheldInstallation and User’s Guide21Recharging the internal batteryFollow the same procedure as described above to recharge thehandheld’s battery when necessary. From an empty battery, a fullcharge can be achieved in approximately 3 hours. It is not necessaryto drain the battery completely before recharging.Removing the handheld from the cradleTo remove the handheld from the charging cradle, brace the bottomof the cradle with one hand and gently pull the handheld up andout of the cradle.Using the HandheldIn the Home screen, you can select any of the handheld’s mainfunctions. Use the trackwheel to scroll through the icons. The nameof each function appears at the bottom of the screen. To select afunction, scroll to the appropriate icon and click the trackwheel.You can also select a function by pressing the underlined characterin the function’s name. For example, press M for Messages.To turn on the handheldPress the silver key to turn on the handheld. The Home screenappears, from which you can select any of the handheld’s mainfunctions.Note If the battery level becomes too low, the signal strength bars(located in the top right corner of the Home screen, next tothe battery icon) will not appear. This signal indicates that itis time to recharge the handheld. In this state, the handheldwill not function until the battery is recharged.Note If the SIM card is not inserted, or not inserted properly, thehandheld will not function correctly. See page 22 forinformation on inserting the SIM card.

Installation and User’s GuideGetting started — Inserting the SIM card22To turn off the handheldTo turn off the handheld, press and hold the silver key.Inserting the SIM cardYour Subscriber Identity Module (SIM) card, supplied by yourservice provider, stores information about your service plan, phonenumbers, and messages. You must insert the SIM card into yourhandheld before you can send and receive messages. The SIM card fits into a holder that helps it slide into the handheld.To insert the SIM card1. If your handheld is currently on, press and hold the silver keyto turn off the handheld.2. Your SIM card may be attached to a larger, credit-card-sizedcarrier. If so, carefully break the SIM card out of its carrier. 3. To remove the SIM card holder from the handheld, press therelease tab on the bottom of the handheld to the right. The cardholder will slide partly out. Gently pull the SIM card holder outthe rest of the way to remove it fully.4. To ensure proper placement, rest the holder on a flat surfaceand place the SIM card on top of the holder with the notchesaligned, as shown in the following illustration. Both the SIMcard and the holder have a notch on the bottom-left side.Note To prevent damage to the memory on your SIM card,always turn off the handheld before inserting or removingthe card. Be careful not to scratch or bend the card, orexpose it to static electricity or wet conditions while you areinserting or removing it.

Getting started — Inserting the SIM cardInstallation and User’s Guide235. Hold the handheld in one hand, with the keyboard and screenfacing upward. Slide the SIM card (face up, in its holder) intothe handheld as shown in the illustration. It will click whenfully inserted.6. Press the silver key to turn the handheld on. If necessary,continue charging the battery.

Installation and User’s GuideGetting started — Registering with the network24Registering with the networkAfter you turn on the wireless radio, a Registration message shouldarrive. In the rare case that the Registration message does not arrive,check the Home screen to ensure you are in coverage. (You are incoverage if you have one or more bars beside the coverage indicatorin the top right corner of the Home screen.) Register your handheldusing this procedure.1. In the Home screen, scroll to the Options icon and click. TheDevice Options screen appears.2. Scroll to Network and click. The Network screen appears.Ensure that the Radio field is set to On. Click to view the menu.Scroll to Register now and click. A message confirms that theregistration message was sent. If you are in coverage, aconfirmation message should arrive within a few seconds. 3. Press the ESC key twice to return to the Home screen.

Getting started — Sending a test messageInstallation and User’s Guide25Sending a test messageNow that you have activated your handheld and completed theinstallation, you are ready to begin sending and receiving email. 1. In the Home screen, scroll to the Compose icon and click. TheTo: screen appears.2. Click the trackwheel to view the menu; scroll to New Addressand click. The New Address screen appears.3. Type your own name and email address using the trackwheelto move from field to field.4. Click the trackwheel to view the menu. Select Save Address byclicking again. You return to the To: screen with your ownemail address selected. Tip In the Email field, press the SPACE key where the ‘@’ and ‘.’punctuation should appear. The handheld will insert themfor you.

Installation and User’s GuideGetting started — Reading your test message265. Click the trackwheel to view the menu. Select Use plus youremail address by clicking again.6. Type a subject line such as “Test” and press ENTER. Type yourmessage. When your message is complete, click the trackwheelto view the menu. Select Send by clicking again. The Messagesscreen appears.If you are in coverage (as indicated by the number of bars beside theantenna icon in the Home screen), a checkmark will appear besidethe message to show that your message was transmittedsuccessfully.Reading your test messageWhen you receive your test message, follow these steps to read it. 1. In the Home screen, scroll to the Message Centre icon andclick. The Messages screen appears.Note If you are not within coverage, you do not need to cancelsending your message. The handheld will automaticallysend the message once you return to an area with sufficientcoverage.

Getting started — Configuring handheld optionsInstallation and User’s Guide272. Scroll to the test message’s header and click to view the menu.Select Open by clicking again.3. When the new message appears on your screen, scroll down toread the entire message. Scroll up past the subject line to viewthe recipient(s), sender, and time.4. Press ESC to return to the Messages screen.Configuring handheld optionsNow that you have sent and received your first wireless emailmessage, you should configure some of the handheld’s basicoptions.Setting the date and time1. In the Home screen, scroll to the Options icon and click. TheDevice Options screen appears.2. Scroll to Date/Time and click. The Date/Time screen appears.Scroll to the field you would like to set, then press the SPACEkey to scroll through your options.Tip To open messages quickly, scroll to and highlight themessage in the Messages screen and double-click thetrackwheel.

Installation and User’s GuideGetting started — Configuring handheld options283. Click the trackwheel to view the menu. Scroll to Save and click.You return to the Device Options screen.Using password protectionSet a password for your handheld to ensure greater security. Oncethe handheld is left idle for a specified amount of time, you willneed to type your password to use the handheld. You can alsomanually activate the password security screen by selecting theLock function from the Home screen. You should lock yourhandheld if you leave it unattended.If you do not want the password security screen to appear, youmust disable your password in the Security screen.

Getting started — Configuring handheld optionsInstallation and User’s Guide29If you have entered information in the Owner screen of the Optionsfunction, it will appear on the password security screen. Werecommend that you include your own (or your company’s) contactinformation in case the handheld is lost.To enable password protectionYou should set a password so that no one can use your handheldwithout knowing the password.1. In the Home screen, scroll to the Options icon and click. TheDevice Options screen appears.Note If an incorrect password is entered 10 times, all informationcould be erased from the handheld for security reasons.The handheld’s radio is turned off and the radio icon isremoved from the Home screen. You will need to reload theapplications before you can use your handheld again. Youshould regularly back up any information from yourhandheld that might not have originated on your PC. See“Using the desktop software“ in this guide or the “Backupand Restore online help” for more information.

Installation and User’s GuideGetting started — Configuring handheld options302. Scroll to Security and click. The Security screen appears. In thePassword field, press the SPACE key to enable the password. Adialog box appears, prompting you to enter a password of atleast 4 characters. Press ENTER when you are finished. You willhave to enter your password again for verification.3. In the Security Timeout field, set how much idle time shouldpass before the password security screen will appear. To do so,press and hold the SPACE key to scroll through the timeoutsettings. Release the SPACE key to set the field to yourpreference.4. Click the trackwheel to view the menu. Scroll to Save and click.You return to the Device Options screen.

Getting started — Configuring handheld optionsInstallation and User’s Guide31To lock the handheldOnce you have enabled your password in the Security screen, youcan lock the handheld whenever you like. A lock icon will appear inthe Home screen.1. In the Home screen, scroll to the Lock icon and click. Thepassword security screen appears. 2. To use your handheld again, type your password and click thetrackwheel.To change your passwordChanging your password occasionally will help to provide greatersecurity. Note The password security screen will show your contactinformation (if you have entered it in the Owner screen) or itwill prompt you to Press any key. Type the first letter ofyour password to gain access to the Enter Password dialogbox. Type the remaining letters of your password to resumeusing the handheld.Once you have enabled the password, you will need toenter it to connect to the desktop software and to open thesecurity screen again.If you turn off the handheld with the password securityscreen enabled, you will need to enter the password onceyou turn on the handheld again. Note The information you entered in the Owner screen of thehandheld options will appear on the password securityscreen. If you did not enter any information, defaultinformation appears. For more information on the Ownerscreen, see page 151.

Installation and User’s GuideGetting started — Configuring handheld options321. In the Home screen, scroll to the Options icon and click. TheDevice Options screen appears.2. Scroll to Security and click. A dialog box appears, asking you totype your password. Once you do so, press ENTER to open theSecurity screen.3. Click to view the menu. Scroll to Change Option and click. Adialog box appears.4. Enter a new password of at least four characters. Press ENTERwhen you are finished. You will have to enter your newpassword again for verification.5. Click the trackwheel to view the menu. Scroll to Save and click.You return to the Device Options screen with your passwordchanged.To disable password protectionOnce you disable your password, the password security screen willno longer appear. You will not need to enter your password to openthe Security screen or when connecting your handheld to your PC.1. In the Home screen, scroll to the Options icon and click. TheDevice Options screen appears.2. Scroll to Security and click. A dialog box appears, asking you totype your password. Once you do so, press ENTER to open theSecurity screen.

Getting started — Configuring handheld optionsInstallation and User’s Guide333. While in the Password field of the Security screen, click to viewthe menu. Scroll to Change Options and click. User the roller toselect Disabled and click.4. Click the trackwheel to view the menu. Scroll to Save and click.You return to the Device Options screen.

Installation and User’s GuideGetting started — Summary34SummaryIn this chapter, you learned the steps that are required for emailredirection to occur. You can turn on the radio, register with thenetwork, install the desktop software on your PC, connect thehandheld to your PC, enable email redirection, and configure somebasic handheld options. Read on to learn more about using thehandheld.

2Getting to know your handheldThis chapter will help you get acquainted with your handheld.Handheld componentsHere are some details on the handheld’s main components.Keyboard and trackwheelThe handheld’s QWERTY keyboard provides access to all of theregular alphabetic characters. Numeric characters, a symbolslibrary, punctuation, and special characters can all be generatedusing the coloured ALT key in combination with the other keys. Foreasy typing, hold the device in both hands and use your thumbs topress the keys. Roll and click the handheld’s trackwheel fornavigation and selection.A trackwheel that clicksThe trackwheel on the handheld has a unique feature for greater usability and performance: it clicks. Pressing down on the trackwheel with your thumb is comparable to the clicking function of your PC mouse. Click to open menus and to select functions and menu options.

Installation and User’s GuideGetting to know your handheld — Handheld components36Keys and key combinationsThe following chart describes special keyboard and trackwheelcombinations that will help you navigate, compose messages, andconfigure options on the handheld.Key FunctionSILVER KEYTuring the power on/off, activatingbacklighting•Press the silver key once to turn on thehandheld.•When the handheld is on, press the silverkey once to activate backlighting. Pressagain to turn off backlighting. (Backlightingwill turn off automatically if you do notpress any keys for 10 seconds.)•Press and hold the silver key to turn off thehandheld. TRACKWHEELScrolling and selecting•Roll the trackwheel with your thumb toscroll up and down through screen lines,fields, and menu items. •Click (press down) the trackwheel with yourthumb to open menus and select options,similar to the click function of a mouse usedwith your PC.

Getting to know your handheld — Handheld componentsInstallation and User’s Guide37ALT keyTyping ALT charactersThe coloured ALT key activates the numeric andsymbol characters. These characters are printedin an alternate colour above the alphabetic keys.•Press the ALT key once to affect the nextcharacter you type. •Press and hold the ALT key while you type toaffect all characters.An ‘A’ icon appears in the top right corner ofyour screen when the ALT key is active.Scrolling horizontally and changing options•Hold the ALT key while you roll thetrackwheel to move the cursor horizontallyacross screen lines. •Hold the ALT key while you roll thetrackwheel to scroll through field options.Key Function

Installation and User’s GuideGetting to know your handheld — Handheld components38SHIFT keyCapitalizing alphabetic characters•Press the SHIFT key once to capitalize thenext character that you type.•Press and hold the SHIFT key while you typeso that all letters are capitalized.•Press and hold the letter to capitalize it. Thisfeature only works when Key Rate is set toSlow or Fast in the Options>Screen/Keyboard screen.An ‘up arrow’ icon appears in the top rightcorner of your screen when the SHIFT key isactivated.Activating CAPs lock•Press ALT + CAP (RIGHT SHIFT) to activate capslock mode. Any key that you press will betyped in upper case. Press SHIFT again toreturn to lower case mode.Typing the coloured ALT characters (activatingNUM lock mode)•Press ALT + NUM (LEFT SHIFT) to activate numlock mode. Any key that you press in theupper row will be typed in its numeric form.Press SHIFT again to return to regular mode.Key Function

Getting to know your handheld — Handheld componentsInstallation and User’s Guide39ENTER keyInserting carriage returns, selecting highlighteditems•Press the ENTER key to insert a regularcarriage return, moving your cursor to anew line. •Press the ENTER key to select the highlighteditem. Instead of clicking the trackwheel toselect the item, you can press the ENTER keyto perform your task.BACKSPACE keyDeleting previous characters•Press the BACKSPACE key to move the cursorbackwards and delete characters to the leftof the cursor position.Deleting characters ahead of cursor, deletingmessages•Press the DEL key to erase characters to theright of the cursor position.•Press the DEL key while composing amessage to delete the selected characteronly.•Press the DEL key in the Messages screen todelete the selected message.Key Function

Installation and User’s GuideGetting to know your handheld — Handheld components40Symbols screenAs described in the Keys and key combinations chart, you can pressALT+SPACE to open the Select Symbol screen. For instance, while youare composing a message, press ALT+SPACE to see the charactersavailable for you to insert into your message.Escape key(under trackwheel)Escaping from screens/menus•Press the ESC key to return to the Homescreen from a function screen.•Press the ESC key to close a function menu.If you have changed a function option, youwill see a confirmation message such as:“Save Settings? Save Cancel Discard.”SPACE keyInserting a space, scrolling through fieldoptions•Press the SPACE key to insert a spacebetween characters while you type.•Press the SPACE key to insert the ‘@’ and ‘.’characters in email fields. •Press the SPACE key to toggle through fieldoptions.Opening symbols library for extra characters•Press ALT+SPACE to open the Select Symbolscreen, from which you can insert thesymbol you need.Key Function

Getting to know your handheld — Handheld componentsInstallation and User’s Guide41To select a symbol, either scroll to a symbol and click, or press thealphabetic key under the desired symbol. You will return to yourmessage with the symbol inserted.LCD screenThe LCD screen is your interface with functions such as composingand reading messages, and appointments, viewing and editingcontact information, and customizing device options. It is composedof the Home screen, function screens that are launched from theHome screen, and menus within each function. Icons are usedthroughout for message status, handheld status, and navigationalaid.BacklightingIn low light conditions, you can increase the readability of the LCDand keyboard by using the backlighting feature. Activate the backlighting by pressing the silver key once. It will shutoff automatically if you do not press any keys or use the trackwheelfor 10 seconds. Turn off the backlighting manually by pressing thesilver key again.

Installation and User’s GuideGetting to know your handheld — Handheld components42Function screens The functions list appears on the Home screen. To open a functionscreen, scroll to an icon and click the trackwheel (or, press theunderlined character in the function name). Home screenFunction menusMenus provide a list of options for the function that you’ve selected.You can open a function screen’s menu by clicking the trackwheel;the menu appears on top and covers approximately half of thescreen’s width.

Getting to know your handheld — Handheld componentsInstallation and User’s Guide43Address Book function menuFunction iconsThe following chart shows each function icon and describes thecorresponding function:Icon DescriptionMessagesReceive, read, reply to, compose,forward, save, file, and delete emailmessages.ComposeType and send messages to Internetemail addresses.Search MessagesLocate messages in seconds with thepowerful search tool.

Installation and User’s GuideGetting to know your handheld — Handheld components44Address BookStore your personal directory of contactinformation, such as multiple phone andfax numbers, as well as email addresses.Use the search function to locate aspecific contact.CalendarKeep track of appointments using one ofthe two calendar views: Day or Month.TasksAdd, edit, and delete tasks and marktasks as complete.AlarmSet the alarm on the handheld to soundon weekdays only or every day(including Saturday and Sunday).OptionsCustomize the way the handheld notifiesyou of messages.MemoPadCompose, edit, and delete importantnotes and memos.OptionsSet the password; customize Autotext;set the date/time; program the automaticon/off feature.Icon Description

Getting to know your handheld — Handheld componentsInstallation and User’s Guide45Handheld status iconsThese icons appear on the handheld’s LCD screen to indicatebattery power, coverage levels, and keyboard modes.LockLock the handheld with a passwordsecurity screen so that only you can gainaccess to it. This icon will appear on theHome screen only if you have set apassword. / Turn Wireless On/Turn Wireless OffTurn the handheld’s radio off when itmay interfere with other radiocommunications, such as during flight.You will not be able to send or receivemessages until you turn the radio onagain.Power OffTurn off the handheld whenever youprefer not to receive email messages orwhen you wish to conserve batterypower. All queued messages will bedelivered to your handheld once youturn it back on.Icon DescriptionBattery power indicatorCoverage strength indicatorIcon Description

Installation and User’s GuideGetting to know your handheld — Handheld components46Message status iconsThese icons appear on the handheld’s LCD screen to indicate thestatus of pending, sent, and received messages.Charging indicatorALT key mode is activeSHIFT key mode is activeNUM lock mode is activeUnread messages waitingIcon DescriptionMessage is being sentMessage has been sent out to the networkMessage pending (will be sent later)Unread message transmission errorMessage returned, message transmission errorIcon Description

Getting to know your handheld — Handheld componentsInstallation and User’s Guide47Navigational iconsThese icons appear on the handheld’s LCD screen to indicatepositions within fields, lists, menus, and screens.Holster (belt clip)A holster, equipped with a belt clip, accompanies the handheld.While in the holster, the handheld is protected and wearable. Youcan choose different forms of message notification based on whetherthe handheld is in or out of the holster. When you receive a new message and remove the handheld fromthe holster within five seconds, notification stops (based on howyou’ve set it) and the most recently received message will be open.New, unread message has been receivedMessage has been readStatus of message is highIcon DescriptionIndicates the cursor positionYou are at the bottom of a menu or screen; scrollthe trackwheel up to view more items.You are at the top of a menu or screen; scroll thetrackwheel down to view more items.Icon Description

Installation and User’s GuideGetting to know your handheld — Handheld components48If you pull the handheld out of the holster and quickly replace it,notification stops but the message will remain marked unread.“Setting message notification” on page 148 contains moreinformation on notification settings. CradleThe cradle provides a link between the handheld and your PC, sothat you may use the desktop software provided with your package.Chapter 3, “Using the desktop software” contains more informationon the cradle and the desktop software. Data portThe data port on the bottom of the handheld fits into the prongs ofthe cradle. You must connect the cradle to your PC to use thedesktop software (provided on the CD with your package). The desktop software supports standard USB-to-serial portconverters. Chapter 3, “Using the desktop software”, contains moreinformation on installation procedures and serial connection.ChargerThe handheld is designed to operate for one week or more on a fullcharge; exact battery life will depend on factors such as usage andquality of coverage. The handheld contains an internal lithium cell.The cradle provided with your handheld is also used to rechargethis cell.Subscriber Identity Module (SIM) cardYour SIM card, supplied by your service provider, storesinformation about your service plan, phone numbers, andmessages. You must insert your SIM card into your handheld beforeyou can send and receive messages. For details see, “Inserting theSIM card” on page 22.

Getting to know your handheld — Handheld componentsInstallation and User’s Guide49Scrolling through settingsThe handheld provides alternate methods of performing the sameaction (e.g. using hotkeys instead of the trackwheel). In particular,there are four ways to change the configurable options on yourhandheld. These alternatives apply to all screens where you canchange options, such as in the Date/Time, New Address, orAutoText screens.•Use the menu. While in an option field, click to view the menu.Select Open. Scroll to Change Options and click. A dialog boxappears where you can scroll through your options. Once youreach the option you prefer, click the trackwheel. After settingall of the options in the screen, click to view the menu. Scroll toSave and click.•Use ALT + roll. Hold the ALT key while rolling the trackwheel toscroll through the options. Release the ALT key once you reachyour desired setting.•Use the keyboard. You can press the letter or number whichrepresents your choice. For example, if you are in a Sort Byfield in the Address Book Options, press the L key to sort byLast Name.•Use the SPACE key. You can use the SPACE key to scroll throughyour options. Release the SPACE key once you have set the fieldto your preference. This method is used throughout the guide.

Installation and User’s GuideGetting to know your handheld — Summary and tips50Summary and tipsIn this chapter, you learned about the various components andfeatures of the handheld.Getting to know your handheld - Tips•Press the first letter of an item in an options list, menu, or choice list tojump directly to the item.•Press SPACE twice to insert a period while composing a message (theletter following the period will automatically be capitalized).•Press and hold a letter to capitalize it (must have Options>Screen/Keyboard>Key Rate enabled). •Press ALT and click the trackwheel to select an icon in the Homescreen. Roll the trackwheel to move the icon to another position, andclick the trackwheel to “drop” it into the new position.•Press ESC to select Cancel in a pop-up dialog box.

3Using the desktop softwareThe “Getting Started“ chapter provided instructions for installingthe desktop software and connect the cradle to your PC. Thischapter shows you how to use the software to get the most fromyour handheld.The desktop software can synchronize messages, contacts, andappointments, between your handheld and PC. You can also backup any important information from the handheld to your PC, editthe Address Book and AutoText files, restore data back to thehandheld, configure email redirection settings, and load newapplications onto the handheld, all using the desktop software’sconvenient Windows interface.Backing up files from handheld to the PCUse the Backup and Restore tool to save any handheld files to yourPC or to restore previously-saved files back to your handheld. Youcan also use it to customize the Address Book and AutoText files:create new entries, edit existing entries, and delete the entries onyour PC. Note You will find basic instructions in this chapter for using thedesktop software and its tools; you can find more detailedinformation in the online help. From any window in thedesktop software, select Help to view procedures.

Installation and User’s GuideUsing the desktop software — Backing up files from handheld to the PC52You can also import your PC’s Address Book entries onto yourhandheld.To backup files from handheld to PC1. Place your handheld in the cradle and connect it to your PC. Inthe desktop manager, double-click Backup and Restore. TheBackup and Restore window appears.2. To backup everything on your handheld, click Backup. TheSelect file for Full Backup window appears. The default filename will be Backup-today’s date.ipd. Select the location andname of the file as desired and click Save. A dialog box willchart the progress of the data transfer from the handheld toyour PC.3. Once the information has been saved to your PC, you return tothe Backup and Restore window.To restore files back to the handheld1. Place your handheld in the cradle and connect it to your PC. Inthe desktop manager, double-click Backup and Restore. TheBackup and Restore window appears.Note Before updating your handheld with new software using theApplication Loader, use the Backup and Restore tool tosave any important information from the handheld to yourPC.See the online help topic “Advanced backup and restore”for more information on editing AutoText and Address Bookentries.Note You can backup specific databases to your PC byperforming an Advanced backup. See the online help topic“Performing an Advanced backup” for more information.

Using the desktop software — Synchronizing email and PIMInstallation and User’s Guide532. To restore everything that was saved previously from yourhandheld, click Restore. The Select file for Full Restore windowappears. Select the file name that contains the information youwant to restore and click Open. A dialog box will chart theprogress of the data transfer from the PC to your handheld.3. Once the information is retrieved and organized, anotherdialog box appears, warning you that you are replacing theinformation currently stored in the listed databases of thehandheld.4. Click Yes to continue. Once the information has been restoredto your handheld, you return to the Backup and Restorewindow.Synchronizing email and PIMUse the IntellisyncTM tool to reconcile email messages andsynchronize your PIM applications. You can also update thehandheld’s date and time.Note You can restore specific databases to your handheld byperforming an Advanced restore. See the online help topic“Performing an Advanced restore” for more information.Note See the “Intellisync online help” for complete instructions onupdating the handheld’s date and time, reconciling youremail and for specific information based on the PIMapplication you use on your PC. In the Intellisync window, click Auto start to specify settingsfor automatic synchronization.

Installation and User’s GuideUsing the desktop software — Synchronizing email and PIM54To configure email reconciliation1. Place your handheld in the cradle and connect it to your PC. Inthe desktop manager, double-click Intellisync. The Intellisyncwindow appears.2. Click Configure email. The Email Configuration windowappears.3. In the Folder content synchronization section, select the typeof action that you want to occur when you reconcile your email.You can change the placement of your email messages on justyour handheld by selecting Import moves and deletes tohandheld only. Or you can choose to synchronize any movesand deletes on either system by selecting Synchronize movesand deletes.4. In the Personal Folder section, you can select any personalfolders with which you want to synchronize. You can includethese personal folders if you want the email in those folders tobe synchronized with your handheld as well.5. Click OK to return to the Intellisync window.Note Unless you want to specify any personal folders from whichemail should be reconciled, the default settings in the EmailConfiguration window should be suitable for emailreconciliation.Note If you select Synchronize moves and deletes, you needto select which location should dominate if a message hasbeen moved or deleted on both the handheld and thedesktop.

Using the desktop software — Synchronizing email and PIMInstallation and User’s Guide556. Once you have configured email reconciliation, ensure that thecheck box next to Reconcile email is selected in the Intellisyncwindow. Click Synchronize now to perform the operation.Ensuring email reconciliation performs as intendedTo ensure that email reconciliation performs as intended, check forthe following conditions and/or settings.•Email reconciliation transfers the structure of your desktop folders to your handheld. Therefore, you must perform an email reconciliation before you can file messages on your handheld. Each time you create a new folder on your desktop, you will have to perform an email reconciliation to transfer the folder to your handheld.•If you use the Application Loader tool and choose to remove the current information from the handheld, you will need to perform an email reconciliation to transfer the folders to your handheld again. See the “Intellisync online help” for more information.•Check that you have set the Delete On field of the handheld’s Message List Options to delete messages on the desktop and the handheld. To configure PIM synchronization1. Place your handheld in the cradle and connect it to your PC. Inthe desktop manager, double-click Intellisync. The Intellisyncwindow appears.2. In the Intellisync window, click Configure PIM to customizeyour PIM synchronization settings. The HandheldConfiguration window appears. Select a PIM application(Address Book, Memopad or Calendar) and click Choose. TheChoose Translator window appears.

Installation and User’s GuideUsing the desktop software — Redirecting email563. Select the PC program (called the “translator”) that you use andclick OK.4. You can configure other options in these windows such as fieldmapping, synchronization filters, and conflict resolutionsettings, depending on the translator that you have selected.See the “Intellisync online help” for more information. 5. Once you have configured all the PIM applications, ensure thethe check box next to Synchronize PIM is selected in theIntellisync window. Click Synchronize now to perform theoperation.Redirecting emailTo check your email redirection settings1. Place your handheld in the cradle and connect it to your PC. Inthe desktop manager, double-click Redirector Settings. TheRedirector Settings window appears, organized into theGeneral, Filters, Security, and Advanced tabs.2. In the General tab, you can select options for handheldbehaviour when in the cradle, set your auto signature, and turnoff email redirection. 3. In the Filters tab, you can view the default filters that have beenset for redirecting email to your handheld. These defaults canbe disabled, enabled, or deleted.•The CC Default filter sends only the message header toyour handheld when your address appears in the CC fieldof the message.•The To and BCC Default filter forwards all messages to

Installation and User’s GuideUsing the desktop software — Redirecting email583. The list of conditions below the filter name can be activated byselecting the check box beside each field. Any email messagearriving at your desktop that meets the condition(s) will besubject to this filter.4. When you have selected the conditions that must be fulfilledfor this filter, decide whether the message will be forwarded tothe handheld, forwarded with Level 1 notification, forwardedwith only the header, or held at your PC.5. When you have set the conditions and actions, click OK. On theFilters tab you will see the new filter in the list.Note Creating a filter that forwards messages with Level 1notification is equivalent to creating a filter that forwardsmessages with high priority.Messages that you receive with Level 1 notification willappear in the Messages screen in bold text. Once you readthe message and return to the Messages screen, themessage is no longer in bold text.

Using the desktop software — SummaryInstallation and User’s Guide59To rearrange the order of your filters, select the filter you’d like tomove and click the up or down arrow buttons.SummaryIn this chapter, you learned how to use the desktop software. Youcan backup and restore information, synchronize email and PIM,and redirect email.Note As each email message arrives at your PC, the first filterlisted is applied. Therefore, when adding a filter that is morerestrictive in nature than the defaults, ensure that it isplaced at the TOP of the filter list, so that it will be appliedfirst to the incoming messages.If you have set rules on your desktop to move specificmessages to a different folder as soon as they arrive in yourInbox, these messages will be forwarded to your handheldonly if you specify email redirection from that folder. You canchange the folders from which email is redirected in theAdvanced tab. See the “Redirector Settings” online help formore information on folder redirection and the Advancedtab.

4Composing and sending email In the previous chapters of this guide, you learned about yourhandheld’s main components, and the general procedures requiredfor sending and reading messages, and the desktop software tools.This chapter explains the different features that the handheld offersfor advanced composing and sending.Sending one-time messagesThis send option is a short-cut method and the recipient’s addresswill NOT be saved in your Address Book.1. In the Home screen, scroll to the Compose icon and click.2. The To: screen appears. Scroll to [Use Once] and click to viewthe menu. Select Use Email and click.

Installation and User’s GuideComposing and sending email — Messages to multiple contacts62 3. The One Time Email screen appears and you can type yourcontact’s email address. Click the trackwheel to view the menuand select Continue by clicking again.4. Type a subject, press ENTER and begin composing yourmessage. When you are ready to send the message, click thetrackwheel to view the menu. Scroll to Send and click.From the Messages screen you can view the sent message’s status.Messages to multiple contactsYou can send a message to more than one recipient and choosewhether recipients are addressed directly (To), carbon copied (Cc),or blind carbon copied (Bcc). See the Address Book chapter forinformation on adding contacts to your Address Book.1. In the Home screen, scroll to the Compose icon and click.2. In the To: screen (after selecting a main recipient and a sendmethod), click the trackwheel to view the menu. Click eitherAdd To, Add Cc, or Add Bcc. (In this example, we use Add Cc.)

Composing and sending email — Customizing the auto signatureInstallation and User’s Guide633. The Select Address screen appears, listing all of your contacts’names. Scroll to a name (or type the first letters of yourcontact’s name to start a search and then scroll to the name.)Click the trackwheel to view the menu, then scroll to Use andclick.4. You return to the To: screen where the additional recipientappears in the list. Type your subject in the Subject field andpress ENTER to begin composing your message.5. When you have finished composing your message, click toview the menu. Scroll to Send and click.Customizing the auto signatureOnce you install the desktop software, an auto signature is includedon all email messages sent from your handheld. You can customizethis text in the Redirector Settings tool of the desktop software. SeeNote If you’ve entered multiple addresses for the contact, you willbe shown a list of the addresses. Scroll to choose anaddress and click.

Installation and User’s GuideComposing and sending email — Customizing the auto signature64the online help for more information on how to change the autosignature.Receiving delivery confirmationYou can receive a confirmation when sending a message by email.1. In the Home screen, scroll to the Compose icon and click.2. Select the recipients of the message by following the standardemail message procedure (shown on page 25). In the Subjectfield, type <confirm>, followed by your subject line.Note The auto signature is included only on messages which useemail as the send method.To disable the auto signature, clear the text in theRedirector Settings tool of the desktop software.Note You will have to use the Select Symbol screen (pressALT+SPACE) to insert the angle brackets in the subject line.See page 73 for more information.

Composing and sending email — Using AutoTextInstallation and User’s Guide653. Type your message and then send it. When the message hasbeen delivered to the recipient’s handheld, you will receive anew message indicating that your sent message has arrived.Using AutoTextThe handheld’s AutoText function automatically replaces certaintext that you type with pre-programmed text. You can increase howquickly you compose messages by using AutoText. By configuringthe default AutoText entries and adding new ones to meet yourspecific needs, AutoText will: •automatically correct commonly misspelled words.•automatically replace abbreviations and acronyms withcomplete words.•automatically enter commonly-used strings of words into amessage by typing only one keyword.•automatically insert punctuation and symbols into yourmessage without using the ALT key or symbols library.

Installation and User’s GuideComposing and sending email — Using AutoText66How AutoText works1. In the Home screen, scroll to the Compose icon and click.2. While composing your message in the To: screen, type the text‘hte’. The text ‘hte’ is a default AutoText entry that tells thehandheld to replace the text with the correctly spelled word‘the’.3. As soon as you press the SPACE key, the correct spellingreplaces the error.Note There are several shortcuts built into the AutoText functionfor inserting macros into messages. These shortcutsinclude inserting the time, date, etc. See page 68 for moreinformation on creating AutoText entries using macros.

Composing and sending email — Using AutoTextInstallation and User’s Guide67To add a new AutoText entryYou may want to customize your AutoText database by addingspecific AutoText entries.1. In the Home screen, scroll to the Options icon and click. 2. The Device Options screen appears. Scroll to AutoText andclick. The AutoText screen appears with a list of defaultAutoText entries. Click to view the menu. Scroll to New Itemand click. You will be prompted with three fields: Replace (forthe keyword) and With (for the word or phrase that shouldappear instead) and Using (for selecting either Specified caseor SmartCase). 3. Type the keyword in the Replace field and the replacement textin the With field. Press ALT while you roll the trackwheel toalternate between Use specified case (which will use the wordexactly as you’ve typed it) or Use SmartCase (which willcapitalize the word if begins a sentence). Click to choose thecasing structure. If you skip this field, SmartCase will be usedautomatically.

Installation and User’s GuideComposing and sending email — Using AutoText684. Click the trackwheel to view the menu. Select Save Item byclicking again.You can test your new entry by typing the keyword while youcompose your message.To add a new AutoText item using a macroYou can use AutoText macros to quickly enter standard items suchas dates, times, and owner information.1. In the Home screen, scroll to the Options icon and click. TheDevice Options screen appears. Scroll to AutoText and click.The AutoText screen appears with a list of default AutoTextentries. Click to view the menu. Scroll to New Item and click.You will be prompted with three fields: Replace: (for thekeyword) and With: (for the word or phrase that should appearinstead) and Using: (for selecting either Specified case or theSmartCase, the default).2. For this example, enter a short form for the date in the Replacefield. Scroll to the With field and click to view the menu.

Composing and sending email — Using AutoTextInstallation and User’s Guide693. Scroll to Insert Macro and click. In the Insert Macro screen,scroll to a macro (such as Short date) and click. The list ofmacros includes: Short date, Long date, Short time, Long time,Owner name, and Owner info.4. Once the appropriate macro is in the With field, click thetrackwheel to view the menu. Scroll to Save Item and click.The new AutoText entry will appear in the AutoText entries list inalphabetical order. When you use this AutoText entry in a messageand press the SPACE key, the corresponding macro is inserted intoyour message. To edit an AutoText entryYou may wish to change a pre-programmed AutoText entry to suityour needs.1. In the Home screen, scroll to the Options icon and click.2. The Device Options screen appears. Scroll to AutoText andclick. In the AutoText screen, scroll to the entry you would liketo edit. Click the trackwheel to view the menu. Scroll to EditItem and click.

Installation and User’s GuideComposing and sending email — Using AutoText703. The Edit AutoText screen appears. If you need to scrollhorizontally while you make your edits, press ALT while youroll the trackwheel. Make your changes to the current entry.4. Click the trackwheel to view the menu. Scroll to Save Item andclick. You will return to the AutoText screen where you can view yourchanges.To delete an AutoText entryIf you do not wish to keep an AutoText entry (either a default entryor one that you’ve added), you can delete it.1. In the Home screen, scroll to the Options icon and click.2. The Device Options screen appears. Scroll to AutoText andclick. In the AutoText screen, scroll to the entry you would liketo delete. Click the trackwheel to view the menu. Scroll toDelete Item and click.3. A dialog box appears asking if you want to delete the entry.Scroll to Delete and click.You return to the AutoText screen and you can see that the entry isno longer listed.To perform an AutoText searchRather than scrolling through your list of AutoText entries, you cansearch to find an entry quickly.1. In the Home screen, scroll to the Options icon and click.

Composing and sending email — Automatic formattingInstallation and User’s Guide712. The Device Options screen appears. Scroll to AutoText andclick.3. In the AutoText screen, type the first letter or first few letters ofthe entry you would like to find. For this example, type theletter ‘t’. The screen header will display the word Find,followed by the letter ‘t’. The AutoText list will isolate allentries beginning with the letter ‘t’. 4. Scroll to the desired entry or type additional letters to furtherisolate entries.5. Scroll to the correct entry, then click the trackwheel to choose toedit or delete the entry.Automatic formattingThe handheld’s built-in formatting capabilities extend beyond theAutoText function to reduce your typing time.Auto capitalization As you compose a message, you do not have to worry aboutpressing the SHIFT key to capitalize words — the handheld has twomethods of performing capitalization for you.•Begin typing; you will see that the first letter you type iscapitalized automatically and that every letter following aperiod becomes capitalized too. The handheld recognizes thebeginning of a new sentence and does the work for you. (Tostop the capitalization, press and hold the first character of asentence, and it will change to a lower-case letter.)•If you want any other characters to be capitalized, press andhold the character key until it becomes capitalized. You musthave the Key Rate (Options>Screen/Keyboard>Open) option

Installation and User’s GuideComposing and sending email — Automatic formatting72set to either Slow or Fast for this feature to work. See page 153for details on the Screen/Keyboard options.Auto punctuationYou can insert a period automatically at the end of a sentence orword by pressing the SPACE key twice. The next letter you type willbe capitalized.Email fieldsYou can type an email address in an Email field of the AddressEntry screen without pressing the ALT key. Begin typing an emailaddress; instead of pressing ALT + L to insert the ‘@’ sign, simplypress the SPACE key to do so. When you press the SPACE key again, a‘.’ character will be inserted.To insert a blank space into the Email field, press BACKSPACE andthen press SPACE again. A blank space appears in the field. The nexttime you press the SPACE key, the ‘@’ sign appears.Number fields You can type numbers in the Work, Home, Mobile, Pager, and Faxfields without pressing the ALT key.To type a number in one of these fields, simply press the associatedcharacter key. For example, to display the number ‘4’, press the ‘R’key. These fields support all numeric characters and the ‘-‘, ‘.’, ‘x’and ‘)’ characters without pressing the ALT key.Number lock You can activate number lock (num lock) mode to type numberswithout holding down the ALT key. Press ALT + NUM (left SHIFT).Num lock mode is activated and you can enter numbers in anyscreen. Press SHIFT or ALT again to turn off num lock mode.

Composing and sending email — Inserting symbolsInstallation and User’s Guide73Inserting symbolsYou can enhance your messages by inserting symbols from thehandheld’s symbols library.1. In the Home screen, scroll to the Compose icon and click.2. The To: screen appears. Begin composing a message byfollowing the standard email message procedure (as shown in“Sending a test Message” in Chapter 1.3. Press ALT+SPACE to view the Select Symbol screen.4. Use the trackwheel to scroll to the symbol that you would liketo insert into your message, then click to insert the symbol.(You can also press the alpha key under the desired symbol.)You return to your message in the To: screen and the symbol hasbeen inserted.Note You can insert symbols into screens other than To: (such asthe New Address, Edit Address, Search Messages, andAutoText screens) by following steps 3-4, below.

Installation and User’s GuideComposing and sending email — Summary and tips74Summary and tipsIn this chapter, you learned more about composing and sendingemail. Not only have you learned about sending messages, but youhave also been introduced to time-saving features such as AutoText.In the next chapter you’ll learn more about receiving and readingmessages. Tip You can also insert international characters/characters withaccents into your messages. When composing a messageor entering text, press and hold a letter key while rolling thetrackwheel to scroll through international characters/characters with accents. When the desired characterappears, release the letter key.Composing and sending messages - Tips•Press C to create a new message while in the Messages screen.•Press ALT and roll the trackwheel to scroll horizontally in any fieldwhere you can enter or view text.•Press SPACE to insert the “@” and “.” characters in an Email field.•Press SPACE twice to insert a period while composing a message (theletter following the period will automatically be capitalized.)•Type the first letters of the name or the initials separated by a space tofind a specific contact in the To field.•Press ALT + CAP (RIGHT SHIFT) to turn on caps lock mode (pressSHIFT again to turn it off).•Press ALT + NUM (LEFT SHIFT) to turn on num lock mode (press SHIFTagain to turn it off).•Press and hold a letter to capitalize it (works only with Key Rateenabled).

Composing and sending email — Summary and tipsInstallation and User’s Guide75AutoText•While composing a message, press br + SPACE to enter an open anglebracket.•While composing a message, press ld + SPACE to enter the currentdate.•While composing a message, press lt + SPACE to enter the currenttime.•While composing a message, press rb + SPACE to enter a closedbracket.Composing and sending messages - Tips

5Receiving and reading email In this chapter, you will learn about your options for received emailmessages, how to receive more of a message, and how to work withfile and Address Book attachments. Reading messagesWhen you receive a new message, the handheld will display visualnotification on the Home screen, and may provide othernotification, depending on how you have configured the handheld’soptions. Follow these steps to read a message.1. In the Home screen, scroll to the Message Centre icon andclick. The Messages screen appears. 2. In the Messages screen, scroll to a message and click to view themenu. Click Open.Received message actionsOnce you have read the email message, click the trackwheel to viewthe menu. Select one of the following actions:Mark Unopened — Marks the current message as unread.If yousynchronize the handheld with your desktop, the unread messageson the handheld remain marked as unread on your desktop.Reply — Sends a reply to the sender of the open message, withoutincluding the original text.

Installation and User’s GuideReceiving and reading email — Reading messages78Reply with Text — Sends a reply to the sender of the open message.The text of the original message appears below your reply. All of theoriginal message is sent, even if it was truncated on your handheld.Reply to All — Sends a reply to all recipients of the message,without including the original text.Reply to All with Text — Sends a reply to all recipients andincludes the text of the original message as part of the reply. Forward — Forwards the open message to another contact. If anattachment is included with the message, it will be forwarded withthe message.Select — Allows you to select text to be copied into a message.These options are available only when you have your cursor in theFrom or To field of the open message.Copy — Allows you to copy a From line or Subject line which youcan paste into a message.Compose Email — Opens the To screen, where you can compose anemail message. The sender’s name appears in the To: field. If thesender has multiple addresses, the Select Address screen appearsinstead.Show Qualified Address — Shows the full SMTP address of therecipient or sender. This option is available only when you haveyour cursor in the From or To field of the open message with the“Friendly Name” showing.Show Friendly Name — Shows the first and last name of the senderor the recipient. This option is available only when you have yourcursor in the From or To field of the open message with theQualified Address showing.

Receiving and reading email — Reading messagesInstallation and User’s Guide79Edit Address — Opens the Select Address screen where you canchoose an address to edit.Add to Address Book — Adds the sender’s name and address to aNew Address Card, which you can complete with additionalinformation. This option is available only when you have yourcursor in the From field. See page 79 for more information onadding contacts to your Address Book.If the sender’s address is already in the Address Book, the menuwill contain these items instead of Add to Address Book.Previous Item — Closes the current message and opens theprevious message.Next Item — Closes the current message and opens the nextmessage.Next Unread Item — Closes the current message and opens the nextunopened message.Adding contacts to your address bookWhen you receive a new message from someone who is notcurrently in your handheld’s address book, you can add the addressfrom the open message.1. In the Home screen, scroll to the Message Centre icon and click. The Messages screen appears.2. Open a received message and scroll to the top. Place yourcursor in the From field and click to view the menu. Scroll toAdd to Address Book and click.

Installation and User’s GuideReceiving and reading email — Reading messages803. The new contact’s information will be shown in theNewAddress Card screen. Add any information you wouldlike to include for this contact.4. Click to view the menu. Scroll to Save Address and click.The contact is added to your Address Book and you return to theopen message.

Receiving and reading email — Summary and tipsInstallation and User’s Guide81Summary and tipsIn this chapter, you learned about reading and receiving messages.You can select received message options, retrieve long messages,manage file attachments, open address book attachments, and addattachments to your address book.Receiving and reading messages - Tips•Press ALT and roll the trackwheel to page up and down in theMessages screen.•Press M to go to the Messages screen while in the Home screen orSaved Messages screen.•Press V to go to the Saved Messages screen while in the Homescreen or Messages screen.•Press T to go to the top of a list or open message.•Press B to go to the bottom of a list or open message.•Press ALT and roll the trackwheel to scroll horizontally in any fieldwhere you can enter or view text.•Press ENTER to page down in an open message.•Press G to return to the last cursor position if you choose to close amessage before you’ve finished reading.•Press R when in a message to reply without text to the sender only.•Press F when in a message to forward the message.

6Managing messagesFind out how you can organize, customize, and search your list ofmessages more efficiently.Filing messagesThe first time you synchronize your handheld and PC, the namesand structure of the folders in your desktop email program areimported onto the handheld. If you file a message on your handheldand then synchronize with your desktop, the messages are movedand filed as you have specified. Until you can synchronize, the filingfeature will have limited functionality. 1. In the Home screen, scroll to the Message Centre icon andclick.2. In the Messages screen, scroll to a message and click to view themenu. Scroll to File Message and click.

Installation and User’s GuideManaging messages — Filing messages843. In the File Message screen, select the folder in which you wantto store the message. Click to view the menu, then select FileMessage and click again.Press the ESC key to return to the Messages screen.Note You cannot create a new folder using your handheld.

Managing messages — Searching messagesInstallation and User’s Guide85Searching messagesUse the handheld’s search function to locate specific messages. Youcan specify and save the terms of several searches and use them atany time. You can also perform a one-time search. Two defaultsearches (Inbox and Outbox) are saved on the handheld.To perform an email search1. In the Home screen, scroll to the Search Messages icon andclick.2. The Search Messages screen appears. In the Name, Subject, orMessage fields, type the keywords for which you want tosearch.3. In the In field, press the SPACE key to specify where you wantto search for the name that you’ve entered. Choose from theseNote You can also search for messages while in the Messagesscreen.You do not need to complete all the fields in the SearchMessages screen. The more fields you complete, the morenarrow the search will be.Note If you forget an exact spelling, you can search for a namestored in your Address Book while still in the SearchMessages function. Type the first few letters of the name.With your cursor in the Name field, click the trackwheel toview the menu. Scroll to Select Name and click to see allclose matches for the name. (Or click again and selectView All to see all names in your address book.) In theSelect Address screen, select the name for which youwould like to search. Click the trackwheel to view the menu.Scroll to Use and click. You return to the Search Messagesscreen with your selected name in the Name field.

Installation and User’s GuideManaging messages — Searching messages86fields: From Field, Any Address Field, To Field, Cc Field, orBcc Field.4. Select the folder in which you want to search for messages. Thedefault is All Folders, but you can select a specific folder. In theFolder field, press the SPACE key. The Select Folder screenappears, listing the top level structure of your folders. Scroll tothe folder you want to use and click to view the menu. Scroll toSelect Folder and click.5. Select the types of messages that you want the results of thesearch to show. In the Show field, press the ALT key and scroll

Managing messages — Searching messagesInstallation and User’s Guide87to select the type of messages to show. The default is to show allsent and received messages. You can also view only the sentmessages or only the received messages.6. After you have set the terms of your search, click thetrackwheel to view the menu. 7. To perform a one-time search without saving any of the termsthat you have specified, scroll to Search and click.To save the terms of your search, scroll to Save Search andclick. The Save Search screen appears. Type a name for yoursearch in the Title field. You may also type a shortcut key to beassociated with that search. Click to view the menu. Scroll toSave and click.The results of your search are displayed in the Search screen.

Installation and User’s GuideManaging messages — Searching messages88To edit a search1. In the Home screen, scroll to the Search Messages icon andclick.2. The Search Messages screen appears. Click the trackwheel toview the menu. Scroll to Recall Search and click.3. Your saved searches are listed. Select the search that you wantto edit then click to view the menu. Scroll to Edit Search andclick.Note Once you have saved a search and have specified ashortcut key, you can use ALT + the hotkey (shortcut key) tocarry out the search in the Messages screen.When you enter text in the Subject or Message fields, theSearch Messages function will search for phrasescontaining these characters in the subject line and the bodyof your messages.If you want to clear all the fields in your search and restateyour search terms, click to view the menu, scroll to NewSearch and click. The fields in the Search Messagesscreen are reset to the default values.

Managing messages — Searching messagesInstallation and User’s Guide894. The Save Search screen appears. In this screen, you can changeany of the information in the fields. When your changes arecomplete, click to view the menu. Scroll to Save and click.The search results are displayed; the search name appears in the top,right-hand corner.To edit a search once1. In the Home screen, scroll to the Search Messages icon andclick.2. The Search Messages screen appears. Click the trackwheel toview the menu. Scroll to Recall Search and click.3. Your saved searches are listed. Select the search that you wantto edit then click to view the menu. Scroll to Select Search andclick.

Installation and User’s GuideManaging messages — Searching messages904. The details of the search you have selected are displayed andyou can edit any of the fields. Once you have made yourchanges, click to view the menu. Scroll to Search and click.The results are displayed in the Search screen.To delete a search1. In the Home screen, scroll to the Search Messages icon andclick.2. The Search Messages screen appears. Click the trackwheel toview the menu. Scroll to Recall Search and click.3. Your saved searches are listed. Select the search that you wantto delete then click to view the menu. Scroll to Delete Searchand click.Note The changes you make to the search are not saved. If youwant to save your changes, select Save Search from themenu. The Save Search screen appears. Click to view themenu, scroll to Save and click.

Managing messages — Searching messagesInstallation and User’s Guide91You return to the Search Messages screen and you can see that thesearch is no longer listed.To search for the senderWhen you have a received message selected in the Messages screen,you can search for all messages received from that contact. Thisfeature is helpful if you want to search for all messages relating to anew message that you have received.1. In the Home screen, scroll to the Message Centre icon andclick.2. Select a received message from the contact for which you wantto search then click to view the menu. Scroll to Search Senderand click.

Installation and User’s GuideManaging messages — Deleting messages92All messages from that sender are shown in the Search screen.Deleting messagesAlthough the handheld has ample memory for storing messages,you should delete unnecessary messages in order to manage themessage list more efficiently.To delete a message from the Messages screen If you are in the Messages screen, you can delete a message withoutopening it. This procedure also applies for deleting messages fromthe Saved Messages screen.1. In the Home screen, scroll to the Message Centre icon andclick.2. In the Messages screen, scroll to the message that you want todelete and click to view the menu. Scroll to Delete and click. Note If the handheld’s memory is full and you receive newmessages, the handheld will delete the oldest messages inthe Messages screen to accommodate new ones.

Managing messages — Deleting messagesInstallation and User’s Guide933. A dialog box appears, asking if you are sure you want to deletethe item. Click Delete.You return to the Messages screen and you can see that the messageis no longer listed.To delete multiple messagesYou can delete all messages prior to a particular date by selecting adate field. 1. In the Home screen, scroll to the Message Centre icon andclick. In the Messages screen, scroll to a date field.2. With the date field selected, click to view the menu. Scroll toDelete Prior and click.

Installation and User’s GuideManaging messages — Resending a message943. A dialog box appears, asking if you are sure you want to deleteall prior items. Click Delete.You return to the Messages screen and you can see that themessages are no longer listed.Resending a messageIf, for some reason, your message is not sent properly on the firstattempt, you can resend the message to the same recipient. If youwant to send the message to a different recipient, you must use theForward Message or Edit Message options.1. In the Home screen, scroll to the Message Centre icon andclick.2. In the Messages screen, scroll to the message that you want toresend and click to view the menu. Select Open by clickingagain.3. The text of the message will appear. Click to view the menu.Scroll to Resend and click.

Managing messages — Marking a message as unopenedInstallation and User’s Guide95You return to the Messages screen and your message will be sentagain.Marking a message as unopenedYou can mark any message on the handheld unopened. 1. In the Home screen, scroll to the Message Centre icon andclick.2. Scroll to an opened message. Click to view the menu. Scroll toMark Unopened and click.Note If you are resending the message due to a failedtransmission, scroll to the top of the original message to findout why the message was not sent properly. See thedesktop software online help for explanations of possibleerror messages.

Installation and User’s GuideManaging messages — Marking all messages opened96The message will be marked unopened.Marking all messages openedIf you have many messages on your handheld which you have notread but you have read them on your PC, you may wish to mark allmessages opened.1. In the Home screen, scroll to the Message Centre icon andclick.2. Scroll to the top of the list and select the date field.3. Click to view the menu. Scroll to Mark Prior Opened and click.Note You can also mark an open message unopened by clickingto view the menu, scrolling to Mark Unopened and clickingagain.You can use this procedure if you want to mark anunopened message as opened. In the Messages screen,select an unopened message. Click to view the menu.Scroll to Mark Opened and click.

Managing messages — Summary and tipsInstallation and User’s Guide97All messages in the list will be marked as opened.Summary and tipsIn this chapter, you learned how to manage your messages moreeffectively. Message management on the handheld is similar tomanaging messages on your PC; you can file, search, or deletemessages at your convenience. In the next chapter you’ll discoverthe various features of the handheld’s Address Book.Managing messages - Tips•Press ALT + I to view all Incoming messages in the Messages screen.Press ALT + O to view Outgoing messages.•Press ALT + a shortcut key to carry out a search in the Messages orSaved Messages screens. You can specify the shortcut key.•Press DEL with a date field highlighted to delete all messages prior toand including the selected date.

7Using the Address BookThe handheld contains an Address Book for storing various contactinformation. The Address Book allows you to keep a customizedrecord of email addresses, mailing addresses, titles, and pager, fax,business, and home phone numbers. It also stores personalinformation about specific contacts in the form of notes.Setting Address Book optionsIn your Address Book options, you can decide how you want to sortyour addresses, whether or not you want confirmation of deletedaddresses, and whether or not you want to allow duplicate names.1. In the Home screen, scroll to the Address Book icon and click.2. In the Address Book screen, click to view the menu. Scroll toOptions and click. 3. The Address Book Options screen appears, displaying thefollowing options:•Sort By: Select how you want to sort the addresses in yourAddress Book. Your choices are First Name, Last Name,Company. The default setting is First Name.•Confirm Address Delete: Select whether or not you wantto confirm deleting Address Book entries. The defaultsetting is Yes.

Installation and User’s GuideUsing the Address Book — Adding addresses100•Allow Duplicate Names: Select whether or not you wantto allow more than one entry for the same name. Thedefault setting is Yes.4. Scroll to the field you would like to set, then press the SPACEkey to scroll through your options. Release the SPACE key onceyou have set the option to your preference.5. Click the trackwheel to view the menu. Scroll to Save Optionsand click.You return to the Address Book screen.Adding addressesTo add an individual contact’s information to the Address Book,follow this procedure:1. In the Home screen, scroll to the Address Book icon and click.Note You can also open the Address Book Options screen fromthe To: screen when composing a message.

Using the Address Book — Adding addressesInstallation and User’s Guide1012. In the Address Book screen, click to view the menu. Scroll toNew Address and click.3. Type your contact’s information and press ENTER after eachfield. To clear information from a field, click to view the menu,scroll to Clear Field, and click.4. To save your contact information, click to view the menu. Scrollto Save Address and click.

Installation and User’s GuideUsing the Address Book — Adding addresses102Your new contact’s name will appear in alphabetical order in yourAddress Book.Address Book fieldsThe New Address screen has the following fields:First: Type your contact’s first name. This field supports alpha-numeric and symbol characters.Last: Type your contact’s last name. This field supports alpha-numeric and symbol characters.Email: Type your contact’s email address. This field supports alpha-numeric and symbol characters. Press the SPACE key once to insertthe ‘@’ sign; press the SPACE key again to insert a ‘.’ (period).Company: Type the name of the company for which your contactworks. This field supports alpha-numeric and symbol characters.Title: Type your contact’s job title/position. This field supportsalpha-numeric and symbol characters.Note You can enter up to three email addresses for the samecontact. To add more than one email address, scroll to thecontact’s name in the Address Book screen. Click to viewthe menu, scroll to Edit Address and click. Click to view themenu and select Add Email Address. An additional fieldappears in the New Address screen where you are able toadd a second email address. When you compose amessage for a contact with multiple email addresses, youwill be prompted to select the address to use.Note If you continue to press space, you can continue to insertperiods. To insert a blank space, press the BACKSPACE keyand then the SPACE key again.

Using the Address Book — Adding addressesInstallation and User’s Guide103Work: Type your contact’s business phone number. This fieldsupports numeric characters and the ‘–‘, ‘+’, ‘x’, ‘.’, ‘(‘, and ‘)’characters without having to hold down the ALT key.Home: Type your contact’s home phone number. This fieldsupports numeric characters and the ‘–‘, ‘+’, ‘x’, ‘.’, ‘(‘, and ‘)’characters without having to hold down the ALT key.Mobile: Type your contact’s mobile phone number. This fieldsupports numeric characters and the ‘–‘, ‘+’, ‘x’, ‘.’, ‘(‘, and ‘)’characters without having to hold down the ALT key. Pager: Type your contact’s pager number. This field supportsnumeric characters and the ‘–‘, ‘+’, ‘x’, ‘.’, ‘(‘, and ‘)’ characterswithout having to hold down the ALT key. Fax: Type your contact’s fax number. This field supports numericcharacters and the ‘–‘, ‘+’, ‘x’, ‘.’, ‘(‘, and ‘)’ characters withouthaving to hold down the ALT key.Address1 and Address2: Type your contact’s street address. Thesefields support alpha-numeric and symbol characters.City: Type your contact’s city. This field supports alpha-numericand symbol characters.State/Prov: Type your contact’s state, province, or equivalent. Thisfield supports alpha-numeric and symbol characters.Zip/Postal Code: Type your contact’s zip code or postal code, orequivalent. This field supports alpha-numeric and symbolcharacters.Country: Type your contact’s country. This field supports alpha-numeric and symbol characters.

Installation and User’s GuideUsing the Address Book — Viewing addresses104Notes: Type any reference notes you would like to keep about yourcontacts. This field supports alpha-numeric and symbol characters.Press the ENTER key for a new line.User 1 to User 4: Type additional information for the contact. Thesefields support alpha-numeric and symbol characters.Viewing addressesYou can view the information for a specific contact in the form of anon-screen business card.1. In the Home screen, scroll to the Address Book icon and click.2. In the Address Book screen, select the name of the contactwhose information you want to view. Click to view the menu.Scroll to View Address and click.3. A virtual business card appears listing all the informationyou’ve entered for this contact.Note You can change the name of a User-Definable field. Scrollto the User-Definable field and click to view the menu.Scroll to Change Field Name and click. A dialog appearswhere you can rename the field by scrolling to the end ofthe New Name line and pressing BACKSPACE to delete thecurrent name. Type the field’s new name and click. Tip To jump to a number or email field in the business card,press the first letter of the field name. For example, if youhave entered a fax number and you press F in this screen,you move to the Fax field.

Using the Address Book — Editing addressesInstallation and User’s Guide105Editing addressesYou can edit the information in any of the fields of an address entry.Some Address Book fields are limited to numeric characters andonly a few alpha characters.1. In the Home screen, scroll to the Address Book icon and click.2. In the Address Book screen, select the Address Book entry thatyou want to edit and click to view the menu. Scroll to EditAddress and click.3. In the Edit Address screen, use the trackwheel to move fromfield to field. Press the ALT key as you roll to scroll horizontallythrough the text to make your edits.4. When you have made all the changes to the address fields, clickto view the menu. Select Save Address by clicking again. Deleting addressesYou can delete old addresses from your Address Book to savememory space.1. In the Home screen, scroll to the Address Book icon and click.2. In the Address Book screen, scroll to the contact that you wantto delete. Click to view the menu. Scroll to Delete Address andclick.Note In the New Address or Edit Address screens, you can clearwhole fields quickly. Scroll to the field you wish to clear andclick the trackwheel to view the menu. Scroll to Clear Fieldand click.

Installation and User’s GuideUsing the Address Book — Searching addresses1063. A dialog box appears, asking if you want to delete the address.Select Delete by clicking the trackwheel. (This dialog box willappear only if Confirm Address Delete is enabled in theAddress Book Options screen.)You return to the Address Book screen and you can see that theentry is no longer listed.Searching addressesThe handheld’s powerful search tool enables you to go directly to aspecific contact so you do not have to scroll through a lengthyaddress list.1. In the Home screen, scroll to the Address Book icon and click.2. In the Address Book screen, type the first letter or letters of thename of the contact that you want to find. The letter or lettersyou type appear in the screen header, preceded by the wordFind.3. To return to your complete list of contacts, click to view themenu. Scroll to View All and click.Summary and tipsIn this chapter, you learned how you can store address informationfor each person or company that you might want to contact. NotNote The handheld searches the First, Last, and Companynames of contacts to find the first instance of your search.As you type more letters for your search, fewer matches willappear.

Using the Address Book — Summary and tipsInstallation and User’s Guide107only are you familiar with the various address book fields, but youcan also add, view, edit, delete, and search for addresses.Using the Address Book - Tips•Press the associated key on the keyboard while in number fields toinsert numbers without using the ALT key.•Press SPACE to insert the “@” and “.” characters in an Email field.•Type the first letters of the name or the initials separated by a space tofind a specific contact in the Address Book screen.

8Managing TasksThe handheld includes a Tasks function to help you manage andschedule tasks. Use the Tasks function to make a list of tasks to becompleted.Using the Tasks functionThe handheld’s Tasks function allows you to keep a list of tasks tobe completed. Tasks can be sorted by subject, priority, due date, orstatus.To set task options1. In the Home screen, scroll to the Tasks icon and click.2. In the Tasks screen, click to view the menu. Scroll to Optionsand click. 3. The Tasks Options screen appears, displaying the followingtwo options:•Sort By: Select how you want to sort the tasks in yourTasks screen. Choose from Subject, Priority, Due Date, orStatus. By default, this option is set to Subject.Note You can copy Task entries from your PC to your handheldusing the Intellisync tool. See the Intellisync online help formore information.

Installation and User’s GuideManaging Tasks — Using the Tasks function110•Confirm Task Delete: Select whether or not you want toconfirm deleting task entries. By default, this option is setto Yes. If this field is set to No, tasks will be deletedwithout a confirmation prompt.4. Scroll to the field you would like to set, then press the SPACEkey to scroll through your options. Release the SPACE key onceyou have set the option to your preference.5. Click the trackwheel to view the menu. Scroll to Save Optionsand click.You return to the Tasks screen.To add tasks1. In the Home screen, scroll to the Tasks icon and click.2. In the Tasks screen, click the trackwheel to view the menu.Scroll to New Task and click.3. In the New Task screen, complete the information for the task.Press ENTER after each field. In the Status, Priority, and DueDate fields, use the SPACE key to scroll through your options.

Managing Tasks — Using the Tasks functionInstallation and User’s Guide111Release the SPACE key once you have set the field to yourpreference.4. Click to view the menu, then scroll to Save Task and click.Your new task will be listed in the Tasks screen with one of thefollowing three icons beside it, depending on the task’s status.Icon DescriptionThe task has been completed.The task has been deferred or is waiting.The task has not been started or is in progress.

Installation and User’s GuideManaging Tasks — Using the Tasks function112Task fieldsThe New Tasks screen contains the following fields:Task: Type the subject of the task.Status: Choose the status of the task. Your options are Not Started,In Progress, Completed, Waiting, and Deferred. The default is NotStarted. Priority: Choose the priority of the task. Your options are Normal,Low, and High. The default is Normal. Due: Select the date for the task’s completion. Your options areNone or By Date. If you select None, no due date will be recordedfor this task. If you choose By Date, you can select the date on whichthis task is due. Scroll to the day, date, month or year, and press theSPACE key to change the date. Notes: Type any reference notes you would like to keep about thetask.To view and edit tasks1. In the Home screen, scroll to the Tasks icon and click.2. Scroll to the task that you want to view or edit, then click toview the menu. Select Open Task by clicking again.3. The Edit Task screen appears with the task details listed. Toedit the task, scroll to the field you would like to change, thenpress the SPACE key to scroll through the options. Release theSPACE key once you have set the field to your preference4. Once you have finished viewing or editing the task, click toview the menu. Scroll to Save Task and click.

Managing Tasks — Using the Tasks functionInstallation and User’s Guide113You return to the Tasks screen.To delete tasks1. In the Home screen, scroll to the Tasks icon and click.2. In the Tasks screen, scroll to the task you want to delete, thenclick to view the menu. Scroll to Delete Task and click.3. A dialog box appears, asking if you want to delete the task.Click Delete. (This dialog box appears only if you have set theConfirm Task Delete field to Yes in the Tasks Options screen.)You return to the Tasks screen and you can see that the task is nolonger listed.To change a task’s status1. In the Home screen, scroll to the Tasks icon and click.2. In the Tasks screen, select the task for which you want tochange the status, then click to view the menu.3. Depending on the task’s current status, scroll to either MarkCompleted or Mark In Progress and click.Note Delete all completed tasks by scrolling to DeleteCompleted and clicking.You can also delete tasks in the Edit Task screen.

Installation and User’s GuideManaging Tasks — Summary and tips114The task’s status is changed.Summary and tipsIn this chapter, you learned how you can organize your time andprojects using the Tasks function. You can add, view, edit, delete,and set options for tasks and modify the status of your tasks so thatyou know which of your projects have been completed. Note You can change the status of a completed task to “InProgress”. You can mark a task “Completed” if it is marked“Deferred”, “Waiting”, “Not Started”, or “In Progress”. Tochange a task to a status other than “Completed” or “InProgress,” edit the task. See page 112 for more informationon editing tasks.Managing tasks - TipsTasks•Press DEL to delete a task•In the Edit Task screen, type the first letter of an available option toselect it. For example, in the Priority field, type L for Low N for Normal,H for High.

9Managing AppointmentsThe handheld includes a Calendar function to help you manage andschedule appointments. You can use this function to keep track ofappointments and events, including the duration of theappointment, the location, and any additional notes.Using the Calendar functionThe handheld’s Calendar function displays appointments in Month,or Day View (the default). You can change the view at any time.To set Calendar options1. In the Home screen, scroll to the Calendar icon and click.2. In the Calendar screen, click twice (in Day View), or three times(in Month View) to view the menu. Scroll to Options and click.3. The Calendar Options screen appears, displaying these options:•First day of week: Set the day on which your week starts.By default, this option is set to Monday.•Start of day: Set the time at which your day starts. Bydefault, this option is set to 9:00 a.m.Note You can copy Calendar entries from your PC to yourhandheld using the Intellisync tool. See the Intellisynconline help for more information.

Installation and User’s GuideManaging Appointments — Using the Calendar function122•Start Calendar in: Specify the view you would like to seewhen you click the Calendar icon. Your choices are DayView (the default) or Month View. •Events Remind by Default: Select whether or not youwant to be reminded of events.•Confirm Deletes: Choose whether or not to see aconfirmation prompt when you delete appointments. Bydefault, this option is set to confirm, as indicated by achecked box. 4. Scroll to the field you would like to set, then press the SPACEkey to change options.5. When the options are set to your satisfaction, click thetrackwheel to view the menu. Scroll to Save Options and click.You return to the Calendar screen.

Managing Appointments — Using the Calendar functionInstallation and User’s Guide123To switch viewsThe Calendar screen provides two views: Day View, and MonthView. Each view has an associated list that allows you to movequickly to other days and months. If you switch views and then exitthe Calendar, the latest view will appear the next time you open thefunction. 1. In the Home screen, scroll to the Calendar icon and click. Oneof the Calendar screens will appear.2. Depending on your current view, you can change views in oneof these ways.•If you are in Day view, click to view the menu. Scroll toView Month and click to change to Month View. •If you are in Month View, click the trackwheel to changeviews. If necessary, click a second time to change to DayView.Day ViewThis view displays all appointments for a given day. The subject ofthe appointment appears beside the start hour and a sidebar spansthe length of the appointment.Note The order in which the screens appear, depends on theview chosen in the Start Calendar in field.Note You can use the Day View to quickly add the name and timeof a new appointment. Scroll to the time when theappointment will occur and type a name for theappointment. When you press the SPACE key, theappointment will appear beside the time. Later, you canclick to see the menu and select the Appointment Detailsscreen to add information about the appointment.

Installation and User’s GuideManaging Appointments — Using the Calendar function124When Day View opens, it contains a list of the days and dates of theweek. You can change the day displayed on the screen by scrollingto that day in the list. To close the list, click the trackwheel. To openthe list, click to view the menu and select Show Days.Month ViewWhen you first open or switch to Month View, the screen will showa list of months, with the current month highlighted. As you scrollthrough the list, the highlighted month will be displayed. To select amonth, scroll to the month and click the trackwheel. The selectedmonth appears, but the list has closed.

Managing Appointments — Using the Calendar functionInstallation and User’s Guide125You can scroll horizontally through the days of the month. Dayswith appointments will be outlined by a square. Appointments can be added only in Day View. To change to DayView quickly, scroll to a date and click the trackwheel. The selecteddate appears in Day View.To add appointments1. In the Home screen, scroll to the Calendar icon and click.

Installation and User’s GuideManaging Appointments — Using the Calendar function1262. In the Calendar screen, click twice to view the menu. Scroll toNew Appointment and click.3. In the New Appointment screen, use the trackwheel to go fromfield to field, adding information for the appointment. In fieldsthat have selectable values, press the SPACE key to view theoptions. 4. In the Reminder field, select the amount of notification youwant before the appointment. If you do not wish to bereminded of the appointment, set this field to None.5. If the appointment will occur regularly, set the Recurrence fieldto reflect how often the appointment should appear in yourcalendar. See page 128 for more information on settingrecurring appointments.6. To save your appointment, click to view the menu. Scroll toSave and click.

Managing Appointments — Using the Calendar functionInstallation and User’s Guide127You return to the Calendar screen.Appointment fieldsThe New Appointment screen contains the following fields:Subject: Type the subject for the appointment.Location: Type the location where the appointment is to be held.All day event? Press the SPACE key to indicate an all day event. Start: Select the start date of the appointment. The default is today’sdate. Select the start time for the appointment. The default is thecurrent time, rounded to the nearest hour. (You can change the hourand minutes settings by pressing the SPACE key.)End: Select the end date of the appointment. The default is today’sdate. Select the end time for the appointment. The default is an hourafter the start time. (You can change the hour and minutes settingsby pressing the SPACE key.)Duration: The duration fields show the length of the appointment.If you change the values in these fields, the End: field willautomatically reflect these changes.Reminder: Select how early you want to be notified of theappointment. You can change settings by pressing the SPACE key.Your choices are 15 minutes, 30 minutes, 1 hour, 2 hours, 4 hours, 8hours, 1 day, 2 days, 3 days, 4 days, 5 days, 6 days, 7 days, andNone. The default is 15 minutes in advance of the start time.Note You can use the Day View to quickly add the name and timeof a new appointment. Scroll to the time when theappointment will occur and type a name for theappointment. Later, you can click to see the menu andselect the Appointment Details screen to add informationabout the appointment.

Installation and User’s GuideManaging Appointments — Using the Calendar function128Recurrence: Set whether or not the appointment is a recurringappointment. The default is None. See below for more details onsetting the recurrence for appointments.Notes: Type any reference notes you want associated with thisappointment.To set recurring appointmentsYou can specify that the same appointment reappears in yourCalendar at regular intervals.1. In the Home screen, scroll to the Calendar icon and click. In theCalendar screen, click twice to view the menu. Scroll to NewAppointment and click. Add the information for yourappointment as usual. 2. In the Recurrence field, press the SPACE key to displayadditional fields.3. In the Recurrence field, press the SPACE key until the desiredoption appears on screen. Your options are: Daily, Weekly,Monthly and Yearly. (For example, select Daily to set an

Managing Appointments — Using the Calendar functionInstallation and User’s Guide129appointment recurring on a daily basis.) A message below theRecurrence field will show how often the appointment willoccur. 4. In the Every field, press the SPACE key until the desired amountof time between appointments appears on screen. (Forexample, select 2 to set an appointment recurring every secondday.) 5. In the End field, set the specific date on which the recurringappointment should end. (By setting this field to Never, youwill have a constant recurring appointment.)6. When you are satisfied with these terms, click to view themenu. Scroll to Save and click.Note If you set your appointment to recur weekly, you can specifythe day of the week on which it should recur. If you set yourappointment to recur monthly or yearly, you can set therelative date on which the appointment will recur.

Installation and User’s GuideManaging Appointments — Using the Calendar function130To view appointmentsIn Day View, you can see the specifics for your appointment byselecting the appointment, clicking to view the menu, scrolling toAppointment Details and clicking. In Month View, you can view the appointments by selecting theappointment’s date and clicking (either once or twice, depending onhow you’ve set your options) until the Day View appears. Scroll tothe appointment and click to view the menu. Scroll to AppointmentDetails and click.

Managing Appointments — Using the Calendar functionInstallation and User’s Guide131To edit appointments1. In the Home screen, scroll to the Calendar icon and click.2. In the Calendar screen follow one of these procedures:In Day View, select the appointment and click to view themenu. Scroll to Appointment Details and click. In Month View, select the appointment’s date and click (eitheronce or twice, depending on how you’ve set your options) untilthe Day View appears. Scroll to the appointment and click toview the menu. Scroll to Appointment Details and click.3. If you’ve selected a recurring appointment, you can edit alloccurrences of the appointment (choose Edit the series) or youcan edit only the selected appointment (choose Edit thisoccurrence).4. The Appointment Details screen appears, displaying all of thedetails for the appointment. Edit the information in any of thefields. For information on the fields, see “Appointment fields”on page 127.

Installation and User’s GuideManaging Appointments — Using the Calendar function1325. If you are editing a recurring appointment, scroll to theRecurrence field and press the SPACE key to change the settings. 6. When the appointment has been edited to your satisfaction,click the trackwheel to view the menu, scroll to Save and click.You return to the Calendar screen.To delete appointments1. In the Home screen, scroll to the Calendar icon and click.2. In the Calendar screen follow one of these procedures:In Day View, select the appointment and click to view themenu. Scroll to Delete and click. In Month View, select the appointment’s date and click (eitheronce or twice, depending on how you’ve set your options) untilthe Day View appears. Scroll to the appointment and click toview the menu. Scroll to Delete and click.3. A dialog box appears, asking if you want to delete theappointment. (This dialog box appears only if you have set theConfirm Deletes field to Yes in the Options screen.) SelectDelete and click. 4. If your appointment is a recurring appointment, you can deleteall occurrences of the appointment or just the one you haveselected.

Managing Appointments — Summary and tipsInstallation and User’s Guide133You return to the Day View of the Calendar screen and you can seethat the appointment is no longer listed.Summary and tipsIn this chapter, you learned how you can organize your time andappointments using the Calendar functions. You can add, view,edit, delete, and set options for appointments. In the Calendarscreen, you can switch between Day View and Month View. Managing appointments - Tips•Press P to go to the previous day/week/month in the Calendar screen.•Press N to go to the next day/week/month in the Calendar screen.•Press ALT and roll the trackwheel in Day View to view to change thetime in 15-minute increments.•In Month View scroll to a date and press ENTER to open the Day Viewfor the selected date. You can create an appointment at a selectedtime or view an appointment if one is highlighted.•Press SHIFT and roll the trackwheel in to cycle quickly through theviews.

10Using the MemoPadThe handheld contains a MemoPad for recording lists, notes, orother important information that you type aside from emailmessages.Using the MemoPad functionYou can use the MemoPad function to add, edit, view, and deleteimportant memos. To set MemoPad options1. In the Home screen, scroll to the MemoPad icon and click.2. In the MemoPad screen, click to view the menu. Scroll toOptions and click.

Installation and User’s GuideUsing the MemoPad — Using the MemoPad function1303. The MemoPad Options screen appears, displaying the ConfirmDelete option. Pressing the SPACE BAR changes the field. Bydefault this field is set to Yes, which allows you to confirmmemo deletions. Setting the field to No, deletes memos withoutshowing a confirmation dialog. 4. When the option is set to your preference, click to view themenu. Scroll to Save Options and click again.You return to the MemoPad. To add memos1. In the Home screen, scroll to the MemoPad icon and click.2. In the MemoPad screen, click to view the menu. Scroll to NewMemo and click.3. Type a title for your memo and press ENTER. Then type thebody of the memo.4. Once you have finished composing the memo, click to view themenu. Select Save Memo by clicking again.

Using the MemoPad — Using the MemoPad functionInstallation and User’s Guide131You return to the MemoPad screen where your new memo’s titleappears in an alphabetical list.To view memos1. In the Home screen, scroll to the MemoPad icon and click.2. In the MemoPad screen, select the name of the memo that youwant to view. Click to view the menu. Scroll to View Memoand click.The full memo appears on the screen.Note Your memo must have a title before you can save it.Note You can edit a memo you are viewing by clicking to view themenu. Scroll to Edit Memo and click.

Installation and User’s GuideUsing the MemoPad — Using the MemoPad function132To edit memos1. In the Home screen, scroll to the MemoPad icon and click.2. In the MemoPad screen, select the memo you want to edit andclick to view the menu. Scroll to Edit Memo and click.3. In the Memo screen, you can add or edit text. Press the ALT keyas you roll to scroll horizontally through the text.4. When you have finished making changes to your memo, clickto view the menu. Select Save Memo by clicking again.To delete memos1. In the Home screen, scroll to the MemoPad icon and click.2. In the MemoPad screen, scroll to the memo you want to delete.3. Click to view the menu. Scroll to Delete Memo and click. Adialog box appears asking if you want to delete the memo.(This dialog box appears only if you have set your the ConfirmDelete field to Yes in the MemoPad Options screen.) Scroll toDelete and click.You return to the MemoPad screen and the memo is no longerlisted.Note While you are editing or composing a memo, you can clearthe Title field and the entire body of a memo. Scroll to thefield that you want to clear (either the Title field or the body)and click to view the menu. Scroll to Clear Field and click.The field is erased and you can add new text.Note You can delete memos only in the MemoPad screen.

Using the MemoPad — Using the MemoPad functionInstallation and User’s Guide133Using the MemoPad - Tips•Press T to go to the top memo in the list.•Press B to go to the bottom memo in the list.•Press ESC to exit the MemoPad screen.•Press DEL to delete a memo.•Press ENTER to view a memo.

11Sending and receiving SMS messagesIn this chapter, you will learn how to send, read and manage SMS(Short Message Service) messages. About SMS messagesYou can use your handheld to correspond with others who haveSMS capability. SMS messages are text-based messages that are sentand received using the wireless network. As the name implies, SMSmessages are limited in length, usually to 160 characters. Sending an SMS message1. In the Home screen, scroll to the Message Centre icon andclick.2. Click the trackwheel to view the menu. Scroll to Compose SMSand click. The Select Address screen appears.3. Follow one of these procedures.Scroll to an SMS-compatible number. OR Click to see the menu and select New Address. Type therecipient’s name and SMS-compatible number into the NewAddress screen. Click to see the menu and select Save Address.

Installation and User’s GuideSending and receiving SMS messages — Using AutoText with SMS1364. Click to see the menu and select Use. If a recipient has severalphone numbers listed in the address book, you will beprompted to choose one. Scroll to the number you want to useand click the trackwheel. The Compose SMS Message screenappears.5. Type your message. As you type, the number of characters youenter will appear at the top of the screen. As of this release,messages can contain up to 160 characters. (This number maychange, depending on network capability.)6. When you finish composing your message, click the trackwheelto view the menu. Select Send by clicking again. The date willbe sent with your message automatically. Using AutoText with SMSThe handheld’s AutoText function automatically replaces certaintext in SMS messages with pre-programmed text to help youincrease your composing speed. By configuring the defaultAutoText entries and adding new ones, you can use AutoText to: •send frequently used messages with a few keystrokes.•correct commonly misspelled words.•replace abbreviations and acronyms with complete words.•enter commonly-used strings of words into a message bytyping only one keywordNotes If you type more characters than the message canaccommodate, you will receive a Field Full message. Pressthe BACKSPACE key to delete some of the characters. Toedit your message, press the ALT key and roll thetrackwheel to move horizontally through the message to thesection you want to change.

Sending and receiving SMS messages — Using AutoText with SMSInstallation and User’s Guide137For example, if you frequently ask friends to join you for lunch at12:00 at a local restaurant, you can compose an Autotext messagethat will send the message “Join me for lunch at Joe’s at 12:00?”.1. In the Home screen, scroll to the Options icon and click. TheDevice Options screen appears. 2. Scroll to AutoText and click. The AutoText screen appears witha list of default entries. Click to view the menu. Scroll to NewItem and click. The AutoText New Item screen appears. 3. In the Replace field, type a short form for the message that youcan remember easily, such as j12 (for “joe’s at 12”). 4. In the With field, type Join me for lunch at Joe’s at 12:00? 5. In the Using field, press the SPACE key to choose SpecifiedCase, which tells the handheld to display your text exactly aswritten.

Installation and User’s GuideSending and receiving SMS messages — Using AutoText with SMS1386. Click the trackwheel to view the menu. Select Save Item byclicking again. You return to the AutoText screen where youcan see that your item has been added to the list of entries.Press the ESC key twice to return to the Home screen.Testing your AutoText messageYou can test your new entry by typing the keyword letters whileyou compose a message.1. In the Home screen, scroll to the Message Centre icon andclick. Click the trackwheel and select Compose SMS. The SelectAddress screen appears.2. Scroll to an SMS-compatible number. Click to see the menu andselect Use. The Compose SMS Message screen appears.Notes The shortcuts, spelling corrections, and any messages youcreate in AutoText will work with email messages as well asSMS messages.

Sending and receiving SMS messages — Using AutoText with SMSInstallation and User’s Guide1393. Type your message. As you type, enter the keyword letters inyour AutoText item—in this case j12—followed by the SPACEkey. The sentence “Join me for lunch at Joe’s at 12:00?” shouldappear. Auto capitalization and special characters As you compose a message, you can bypass pressing the SHIFT keyto capitalize words: the handheld has two methods of performingcapitalization for you and can add accents to certain letters as well.

Installation and User’s GuideSending and receiving SMS messages — Receiving SMS messages140•Begin typing. You will see that the first letter you type is capitalized automatically and that every letter following a period becomes capitalized too. The handheld recognizes the beginning of a new sentence and does the work for you. •If you want to change the first letter in a sentence to a lower-case letter, hold down the letter key until it becomes lower-case.•If you want any other characters to be capitalized, press and hold the character key until it becomes capitalized. You must have the Key Rate option (Options>Screen/Keyboard>Open) set to either Slow or Fast for this feature to work. See page 153 for details on the Screen/Keyboard options.•Some letter keys—such as a, o, and e—have special characters associated with them. To scroll through international or accented characters while you are entering text, press and hold a letter key while rolling the trackwheel. When the desired character appears, release the letter key to select the special character.Receiving SMS messagesThe handheld will show you the combined number of SMSmessages and email messages near the top of the Home screen (nextto an envelope icon). You may receive other notification, dependingon how you have set your notification options. Reading a message1. In the Home screen, scroll to the Message Centre icon andclick. SMS messages are listed with email messages inchronological order, grouped by date.

Sending and receiving SMS messages — Receiving SMS messagesInstallation and User’s Guide1412. In the Message Centre screen, scroll to the SMS message andclick to view the menu. Select Open by clicking again.3. The new message appears on your screen in a session view. Asession view shows you the last few messages to or from thesame recipient, letting you read your short messages in context.If necessary, use the trackwheel to scroll through the messages. Tip Open SMS messages quickly by scrolling to a messageand double-clicking the trackwheel.

Installation and User’s GuideSending and receiving SMS messages — Received messages options1424. Press ESC to return to the Message Centre screen or click thetrackwheel to view the menu, then scroll to select your nextoption.Received messages optionsOnce you have read a new SMS message—and while the message isstill open—click the trackwheel to view your options. You canhandle the open SMS message in any of these ways:Copy — Copies the currently selected item from the messageheader—either the date or phone number. You can select Paste toinsert the copied date or number into a message while you arecomposing it. The copied item can be pasted repeatedly, until youcopy another item, reset, or turn off the handheld. This optionappears only when your cursor is in the header of the SMS messageSelect — Specifies a message or part of a message to copy. If youchoose this option, you return to the message where you can holddown the ALT key and scroll to highlight the item to be selected.Click to see the menu and choose Copy. You can select Paste toinsert the copied item into a message while you are composing it.The copied item can be pasted repeatedly, until you copy anotheritem, reset, or turn off the handheld. This option appears only whenyour cursor is in the body of the SMS message.Mark Unopened — Marks the current message as unopened. If youselect this option, the message will remain marked unopened andshow the unopened icon on your handheld.Reply — Sends a reply to the sender of the open SMS message.Reply is the default menu option. If you select this option, thesession view screen appears, where you can type your reply whileyou view recent messages to and from the sender.Delete — Deletes the open message. If you select this option, youmust confirm the deletion before the message is removed.

Sending and receiving SMS messages — Summary and tipsInstallation and User’s Guide143Previous Item — Closes the current message and opens theprevious message.Next Item — Closes the current message and opens the nextmessage.Next Unopened Item — If there are unopened items, closes thecurrent message and opens the previous message.Options — Provides access to the SMS Options, allowing you tocustomize your SMS messaging. Cancel — Returns you to the list of messages. Summary and tipsIn this chapter, you’ve learned about composing and sending SMSmessages, and how to speed up your messages with autotext.You’ve learned about reading received SMS messages, about theoptions available for an open message, and how the handheld’ssession view helps give your messages context. Composing and sending SMS messages - Tips•Press ALT and roll the trackwheel to scroll horizontally in any fieldwhere you can enter or view text.•Press SPACE twice to insert a period while composing a message.(The letter following the period will automatically be capitalized.)•Press ALT + CAP (RIGHT SHIFT) to turn on caps lock mode (pressSHIFT again to turn it off).•Press ALT + NUM (LEFT SHIFT) to turn on num lock mode (press SHIFTagain to turn it off).•Press and hold a letter to capitalize it. You must have the Key Ratefield (Options>Screen/Keyboard>Open) set to Fast or Slow to use thisfeature.)

Installation and User’s GuideSending and receiving SMS messages — Summary and tips144AutoText•While composing a message: press br + SPACE to enter an opening bracket “(“•While composing a message: press rb + SPACE to enter a closing bracket “)”.•While composing a message: press ld + SPACE to enter the current date.•While composing a message: press lt + SPACE to enter the current time.Receiving and reading SMS messages - Tips•Press ALT and roll the trackwheel to page up and down in theMessage Centre screen.•Press T to go to the top of a list or open message.•Press B to go to the bottom of a list or open message.•Press ALT and roll the trackwheel to scroll horizontally in any fieldwhere you can enter or view text.•Press ENTER to go to the next line in an open message.Composing and sending SMS messages - Tips

12Customizing your handheld’s optionsRead this chapter to learn about customizing the handheld’s alarmand notification functions as well as its many other options to suityour specific needs.Setting the alarmThe handheld has an Alarm function that you can set to tone at thesame time every day.1. In the Home screen, scroll to the Alarm icon and click.2. The Daily Alarm screen appears. Scroll to the field you wouldlike to set, then press the SPACE key to scroll through theoptions. Release the SPACE key once you have set the field toyour preference.

Installation and User’s GuideCustomizing your handheld’s options — Setting the alarm1463. Once you have set the Alarm to your preference, click to viewthe menu. Scroll to Save Changes and click.Alarm fieldsThe Daily Alarm screen contains the following fields:Alarm: Select whether or not you want the alarm to sound. Thedefault is Off.Time: Set the time at which you want the alarm to sound. Thedefault is 12:00 AM.Snooze: Select whether or not you want a snooze function, and theinterval between alarm beeps. Your choices are 1 minute, 5 minutes,10 minutes and Disabled. The default is Disabled.Active on Weekends: Select whether or not you want the alarm tosound on weekends. The default is No.Note When the alarm sounds, press any key to silence it. Thisaction will not disable the alarm; it will sound at the set timeagain even if it has been silenced. To disable the alarm, setthe Alarm field to Off.

Installation and User’s GuideCustomizing your handheld’s options — Customizing handheld options148Customizing handheld optionsYou can customize any of the handheld’s options by following thisgeneral procedure: 1. In the Home screen, scroll to the Options icon and click.2. The Device Options screen appears. Scroll to the handheldoption that you want to change and click the trackwheel. 3. Scroll to the field that you want to change, then press the SPACEkey to scroll through your options. Release the SPACE key onceyou have set the field to your preference.4. Once you have set the options to your preference, click to viewthe menu. Scroll to Save and click.You return to the Device Options screen.

Customizing your handheld’s options — Handheld optionsInstallation and User’s Guide149Handheld optionsThe following options are available:AboutThe About screen contains the handheld’s copyright informationwhich you can view but not change. Press the ESC key twice toreturn to the Device Options screen.Auto On/OffUse the automatic on/off feature to maximize battery life and tomaintain optimal, extended messaging performance.Weekday On: Set the handheld to turn on automatically at a specifictime throughout the week.Weekday Off: Set the handheld to turn off automatically at aspecific time throughout the week.Weekend On: Set the handheld to turn on automatically at aspecific time on the weekend.Weekend Off: Set the handheld to turn off automatically at aspecific time on the weekend.AutoTextThe AutoText screen contains a list of all current AutoText entries.You can add, edit, and delete entries as you wish. See page 65 formore information on how to work with AutoText entries.Note Both Weekday and Weekend options have an Enable/Disable field. You must set this field to Enable for thehandheld to turn on and off automatically.

Installation and User’s GuideCustomizing your handheld’s options — Handheld options150Date/TimeSet the date and time so that your messages contain the correct timestamp.Date: Set the current date.Time: Set the current time.Time Zone: Select your time zone. The handheld will automaticallyadjust the time depending on the time zone.Time Format: Select a 12 hour or 24 hour clock.Host Routing Table No user-viewable settings.Modules Shows the version number of the installed modules.NetworkRadio: Turn the handheld’s radio on or off. In certain situations,such as travelling by plane, it is important to turn off the radio inyour handheld to prevent radio frequency interference. (To turn theradio off, in the Home screen, scroll to the Turn Wireless Off iconand click.)Active Network: Shows the network currently in use.Note The information that you set in the Date, Time, and TimeFormat fields will determine how the date and time appearon the handheld’s Home screen and on the passwordsecurity screen.

Customizing your handheld’s options — Handheld optionsInstallation and User’s Guide153Number of Beeps: Select the number of beeps the handheld shouldmake before notification stops. Choose from 1 to 5 beeps. Thedefault is 1.LED Flashing: Select the length of time you want the LED to flash.Choose from 5 minutes, 10 minutes, 15 minutes, 30 minutes or Off.Repeat Notification: Set whether or not you want to be reminded ofunread messages waiting. Choose from:•Low - the handheld will tone or vibrate once every 15minutes for 30 minutes•Medium - the handheld will tone or vibrate once every 10minutes for an hour•High - the handheld will tone or vibrate once every 5minutes for 2 hours•Off - you will not be reminded.Screen/KeyboardIn the Screen/Keyboard screen, you can change the LCD screen’sappearance by adjusting contrast levels and font size. You can alsochange the key rate and tone.Screen Contrast: Adjust the screen’s contrast if you’re havingtrouble seeing the interface. If you are using the handheld in lowlight, try the backlighting feature instead.Font Family: View the font name; System is currently installed.Font Size: Set the size of the font to be used on the screen. Choosefrom 8, 10, or 12.Key Tone: Set the key tone field to On if you want the handheld toemit a tone each time a key is pressed.

Key Rate: Set the speed (Slow, Fast, or Off) at which your cursormoves whenever the BACKSPACE, ENTER, or SPACE key is pressedand held. The default setting is Slow.SecurityIn the Security screen, you can set your password options to ensuregreater handheld security.Password: Select whether or not you want to enable a password onthe handheld. The default is Disabled.Security Timeout: Set the duration of time (in minutes) that thehandheld is idle before the password security screen appears. Thedefault setting is 2 minutes.Service BookThis setting not yet operational.Note For all other keys, the Key Rate setting controls an autocapitalization feature. With Key Rate set to either Slow orFast (i.e., Key Rate must be enabled), you can press andhold a key to capitalize it.Note The password security screen will prompt you to “Press anykey”. Type the first letter of your password to gain access tothe Enter Password dialog box. Type the remaining lettersof your password to resume using the handheld.Once you have set a password, you need to enter it to usethe Security screen again. You will also need to enter thepassword when using the Security screen, as well as theApplication Loader. See page 29 for information on how toset your password.

Customizing your handheld’s options — Handheld optionsInstallation and User’s Guide155SIM CardIn the SIM Card screen, you can view subscriber data as well asinformation about on your location and network.StatusThe Status screen provides information about the handheld and thewireless network. You cannot edit this information.Signal: Shows the strength of the handheld’s network signal.Battery: Shows the percentage of remaining battery life.File Free: Shows the amount, in bytes, of available memory to storemessages, address entries, and AutoText entries.File Total: Shows the amount, in bytes, of memory in usePIN: Shows the handheld’s hardware identification number.IMEI: Shows the International Mobile Equipment Identity number.O/S: Shows the version of the Operating System.Storage ModeIf you are not going to use your handheld for an extended period oftime (more than two weeks), you should put it into storage mode. Putting the handheld into storage mode is different than justturning it off and as a result, the current date and time and theencryption key may be lost.1. In the Device Options screen, scroll to Storage Mode and click.The following message appears: “Storage mode powers offdevice to save battery life. Continue?” Scroll to Yes and click.

Installation and User’s GuideCustomizing your handheld’s options — Summary1562. The following message appears: “Entering storage mode willlose current time. Continue?” Scroll to Yes and click.To activate your handheld again, insert it into the charging cradle,connect the cradle to a power outlet, and after a few moments theHome screen will appear.SummaryIn this chapter, you’ve discovered how to customize yourhandheld’s options. You can set a number of handheld features,including the alarm, auto on/off, AutoText, date/time, messageservices, owner, screen/keyboard, security, and status. Knowinghow to customize these options allows you to personalize yourhandheld and optimize its performance. Note You can also activate the handheld from storage mode byinserting a fine-tipped instrument such as a paperclip intothe reset hole located on the back of the handheld. Ensurethat the handheld is fully charged before you use it again.See page 19 for more information on charging thehandheld. Ensure that you set the date and time after you activateyour handheld again. If you do not set the date and time,messages will be stamped with the date of January 1 andwill be placed at the bottom of your Messages screen.

Customizing your handheld’s options — SummaryInstallation and User’s Guide157

Installation and User’s GuideCustomizing your handheld’s options — Summary158

13SpecificationsMechanical Properties Display and control featuresWeight: Approx. 142 g/5oz Size (LXWXH): 117 X 78.5 X 18 mm4.6”X3.1”X0.70”Memory: 4 MB Flash memory1 MB SRAMDisplay: Full graphic LCD with backlighting, 160 x 160 pixel viewing areaControls: Thumb-operated “roll-and-click” trackwheel; PC-style keyboard Message Notification: on-screen notification; LED indicator; audible beeper; mechanical vibrator all configurable by userOther features: Real-time clock; audible alarm; AutoText and Address Book updatesPorts: combined data/charging port; synchronization via high-speed RS232-compatible data port

Handheld — Installation & User’s GuideSpecifications 160PowerTemperature Radio specificationsFrequencyBattery: Internal, rechargeable lithium cellCharger: North American AC Adapter type charging cradleSIM Interface: Supports 5V and 3V SIMs onlyOperating and Storage: For best results, your handheld device should be operated and stored in conditions of moderate temperature and humidity.Single Band Support PCS 1900Interface Protocols: RAP (RIM’s Radio Access Protocol).Power Class: Class 1 (PCS 1900) as defined in GSM 02.06Transmitting: 1850 to 1910 MHzReceiving: 1930 to 1990 MHz

Specifications —Installation and User’s Guide161Regulatory conformanceAccessoriesCompliant with: •FCC Part 15 and Part 24 •Industry Canada ICES-003 and RSS 133Headset Jack standard 3-terminal 2.5mm headset jackTravel Charger optional

1.0 Definitions1.1 "SOFTWARE" means theRIM Software Product(s)provided under this license toYou for use in conjunction withthe BlackBerry HandheldProduct (the "HandheldProduct"), regardless ofwhether the SOFTWARE is theBlackBerry Desktop Softwareor software residing on theHandheld Product. The termSOFTWARE includes allrelated software, regardless ofthe form in which it is providedto You or the form in whichYou may subsequently use it,and includes all documentationand other written materialsrelated to the SOFTWARE andthe Handheld Product;however, the term SOFTWAREshall not include any softwareapplications developed by athird party other than RIM("Third Party Software"),whether or not Third PartySoftware accompanies or isprovided with the SOFTWAREand/or Handheld Product.Any such Third Party SoftwareBlackBerry Desktop Software License AgreementThis is a legal agreement between you, the Customer ("You"), andResearch In Motion Limited and its group companies ("RIM").BY INSTALLING, USING OR MAKING ONE OR MORE COPIESOF THIS SOFTWARE (OR ANY COMBINATION OF THEFOREGOING), YOU ARE AGREEING TO BE BOUND BY THETERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THETERMS OF THIS AGREEMENT, PROMPTLY RETURN THESOFTWARE AND THE ACCOMPANYING ITEMS (INCLUDINGWRITTEN MATERIALS AND BINDERS OR OTHERCONTAINERS) TO RIM.

Installation and User’s GuideBlackBerry Desktop Software License Agreement164shall be governed by an End-User Software Licenseaccompanying and relatingspecifically to such Third PartySoftware.2.0 Grant of License2.1 This RIM Software LicenseAgreement ("LICENSE") herebygrants You a non-exclusive,non-transferable right to installand use one copy of theSOFTWARE on a single CPUresiding on Your premisessolely in conjunction with theHandheld Product. This doesnot imply any rights to futureupgrades of the SOFTWARE.3.0 Intellectual Property; ExportRestrictions3.1 The SOFTWARE is ownedby RIM and is protected byCanadian, U.S. and internationalcopyright laws. You must,therefore, treat the SOFTWARElike any other copyrightedmaterial. In addition, otherintellectual property laws,including patent laws, andtreaties protect the SOFTWARE.3.2 You may not print, copy,reproduce, distribute, modify orin any other manner duplicatethe SOFTWARE, in whole or inpart. You may make one (1)copy for backup or archivalpurposes.3.3 You may not copy theHandheld Product manual(s) orany written materialsaccompanying the SOFTWARE,if any such materials areincluded.3.4 You may not decompile,disassemble or otherwisereverse engineer, to extentpermitted under law, theSOFTWARE, or any part of it.You do not have the right toobtain or use any source codefor the SOFTWARE.3.5 The SOFTWARE containscryptographic modules thatmay be controlled for exportpurposes by the governments ofthe United States, Canada andthose of the United Kingdom.The Software may not be used inand/or exported to any countryother than the United States,Canada and the UnitedKingdom. Notwithstanding thelicense grant in Section 2.1, Youagree that you will not exportthe Software or use, or permitany other party to use, the

BlackBerry Desktop Software License AgreementInstallation and User’s Guide165Software in any country otherthan the United Kingdom andyou agree to indemnify andhold RIM harmless from anydamage caused by your failureto comply with this Section 3.5.4.0 Term4.1 The grant of rights shall benon-exclusive, non-transferableand perpetual provided thatYou do not breach the terms andconditions of this Agreement orany other agreement with RIMand further provided that youcomply with the terms of anydocumentation accompanyingthe SOFTWARE and/or theHandheld Product.5.0 Warranty and Disclaimers;U.S. Government Rights5.1 RIM warrants that any diskor other media that theSOFTWARE is recorded on, ifprovided by RIM, will be freefrom defects in materials andworkmanship under normal useand service for a period of 90days from the date of delivery.Any implied warranties orconditions relating to theSOFTWARE to the extent theyare not disclaimed below arelimited to 90 days. Thiswarranty does not extend to anydisk or other media that hasbeen damaged as a result ofaccident, misuse, abuse, or as aresult of service or modificationby anyone other than RIM.5.2 RIM’s entire liability andyour exclusive remedy shall be areplacement of the defectivedisk, when You return to RIMthe defective disk and anycopies You have made of it. Anyreplacement disk that issupplied is warranted for theremainder of the originalwarranty period.5.3 RIM DISCLAIMS ALLOTHER WARRANTIES ANDCONDITIONS, EITHEREXPRESS OR IMPLIED,INCLUDING BUT NOTLIMITED TO IMPLIEDWARRANTIES ORCONDITIONS OFMERCHANTABILITY, FITNESSFOR A PARTICULARPURPOSE, ANDNONINFRINGEMENT, EACHWITH RESPECT TO THESOFTWARE AND ANY THIRDPARTY SOFTWARE, THEACCOMPANYING

MANUAL(S) AND WRITTENMATERIALS.5.4 This limited warranty givesYou specific legal rights. Youmay also have other rights thatvary by state or province. Somejurisdictions may not allow theexclusion or limitation ofincidental or consequentialdamages nor allow limitationson how long an impliedwarranty lasts. Thus, the abovelimitations or exclusions maynot apply to You. 5.5 IN NO EVENT SHALL RIMBE LIABLE FOR ANY OTHERDAMAGES WHATSOEVER(INCLUDING, WITHOUTLIMITATION, DAMAGES FORLOSS OF BUSINESS PROFITS,BUSINESS INTERRUPTION,LOSS OF BUSINESSINFORMATION ORCORRUPTION OR LOSS OFDATA, OR OTHERPECUNIARY LOSS) ARISINGOUT OF THE USE OF ORINABILITY TO USE THESOFTWARE OR ANY THIRDPARTY SOFTWARE, EVEN IFRIM HAS BEEN ADVISED OFTHE POSSIBILITY OF SUCHDAMAGES. THIS LIMITATIONIS INTENDED TO APPLY ANDDOES APPLY WITHOUTREGARD TO WHETHER SUCHDAMAGES ARE CLAIMED,ASSERTED OR BROUGHT INAN ACTION OR CLAIMSOUNDING IN TORT ORCONTRACT, OR BASED ONTHE BREACH OF ANYEXPRESS OR IMPLIEDWARRANTY, OR UNDER ANYOTHER LAW OR FORM OFACTION. IN NO EVENTSHALL RIM’S LIABILITY TOYOU EXCEED THE COST OFREPLACING THE MEDIAUPON WHICH THESOFTWARE IS RECORDED.5.6 This SOFTWARE is providedwith RESTRICTED RIGHTS.Use, duplication or disclosureby the U.S. Government issubject to restrictions as set forthin DFARS 227.7202 or in FAR52.227-19, as applicable.Contractor is Research InMotion Limited, 295 PhillipStreet, Waterloo, Ontario,Canada N2L 3W8.5.7 This LICENSE is to beconstrued under the laws of theProvince of Ontario, except forany body of law governingconflicts of law.

Limited WarrantyResearch In Motion Limited (“RIM”), the manufacturer andprovider of the BlackBerry Solution, comprising the BlackBerryHandheld, which together with the BlackBerry Cradle and Holstercomprise the BlackBerry Hardware, the BlackBerry DesktopSoftware, and the associated wireless data service anddocumentation, warrants to YOU, the end-user (“YOU”), that theBlackBerry Hardware will be free from defects in workmanship andmaterials for a period that is the shorter of (i) one (1) year from thedate that the BlackBerry Hardware was first purchased by YOU asan original end-user and (ii) the period ending upon your breach ofthe End-User’s Agreement entered into when YOU ordered theBlackBerry Solution (the “Purchase Warranty Period”). If YOUobtain the BlackBerry Hardware through a rental or lease program,or any other non-purchase program, the warranty period (the“Rental Warranty Period”) shall be for as long as YOU continue topay any required rental or lease fees. In no event, however, shall theRental Warranty Period exceed three (3) years. Continued repair orreplacement after the expiration of a Rental Warranty Period shallbe at the sole discretion of RIM, and the continuance of a program ofrepair and replacement after the expiration of the Rental WarrantyPeriod shall not constitute a waiver of RIM’s right to terminate thisLimited Warranty or to declare that the Limited Warranty is nolonger in effect. The Purchase Warranty Period and the RentalWarranty Period shall be hereinafter referred to as the “ApplicableWarranty Period”, meaning one or the other of the PurchaseWarranty Period or the Rental Warranty Period, as the context mayrequire. This Limited Warranty is not transferable. During theApplicable Warranty Period, the BlackBerry Hardware, or one ormore of the BlackBerry Hardware components, will be repaired orreplaced at RIM's option, without charge for either parts or labor. Ifthe BlackBerry Hardware (or component thereof) is repaired orreplaced during the Applicable Warranty Period, the ApplicableWarranty Period will expire, if a Purchase Warranty Period, upon

Installation and User’s GuideLimited Warranty168the later of the 91st day after repair or replacement or one year fromthe date of original purchase. If the Applicable Warranty Period is aRental Warranty Period, the Applicable Warranty Period will expireupon the earlier of YOU failing to pay any applicable charge or feeor three years from the date the BlackBerry Hardware was first putinto service. Please consult your BlackBerry Handheld Installation& User’s Guide for instructions on how to obtain customer supportfor your BlackBerry Hardware.This Limited Warranty does not apply to normal wear and tear, anddoes not cover repair or replacement of any BlackBerry Hardwaredamaged by misuse, accident, abuse, neglect, misapplication, ordefects due to repairs or modifications made by anyone other thanRIM or its authorized service representative. This Limited Warrantydoes not cover physical damage to the surface of the BlackBerryHardware, including cracks or scratches on the LCD screen. ThisLimited Warranty does not apply to any equipment other than theBlackBerry Hardware as defined in this Limited Warranty or anydamage caused by malfunction of any accessory or peripheralequipment. This Limited Warranty also does not apply if themalfunction results from the use of the BlackBerry Hardware inconjunction with accessories, products, services or ancillary orperipheral equipment not approved or provided by RIM, and whereit is determined by RIM that such malfunction is not the fault of theBlackBerry Hardware itself. Additionally, if malfunction resultsfrom the failure of the user to abide by the Safety Informationcontained in the package with the BlackBerry Solution, the LimitedWarranty may be void, and if it is not void, it shall not apply. Databackup is presumed to be the responsibility of the user of theBlackBerry Hardware. Neither your Wireless Solution Provider norRIM is responsible for data that may be damaged or lost at any time,including, without limitation data lost or damaged during theservicing of the BlackBerry Hardware, or through the use ofsynchronization software. In as much as the wireless data serviceprovided as part of the BlackBerry Solution is provided via RIMfrom a third party provider, we cannot guarantee or warrant that

Limited WarrantyInstallation and User’s Guide169the wireless data service will always be available or will alwaysfunction properly. For this and other reasons, the BlackBerrySolution should not be relied upon for the transmission of datarelating to emergency or life-threatening or mission criticalsituations, and RIM disclaims any liability on its behalf and onbehalf of its Wireless Solution Providers for events or damagesresulting from such reliance or the failure of the wireless dataservice to perform or to be available for your use of the BlackBerrySolution, including, without limitation, the lack of service coveragein the area in which YOU wish to use the BlackBerry Solution. Tothe extent the third party providing the wireless data serviceprovides any warranties or guarantees that may be passed on toYOU, such warranties and/or guarantees are automatically passedon to YOU without any further effort on your part or on the part ofRIM.REPAIR OR REPLACEMENT OF THE PRODUCT IS THEEXCLUSIVE REMEDY PROVIDED TO YOU. THIS LIMITEDWARRANTY IS IN LIEU OF ALL OTHER WARRANTIES ORCONDITIONS, EXPRESS OR IMPLIED, INCLUDING ANYIMPLIED WARRANTY OR CONDITION OFMERCHANTABILITY AND/OR QUALITY OR FITNESS FOR APARTICULAR PURPOSE AND/OR ANY IMPLIED WARRANTYOF NON-INFRINGEMENT. NEITHER RIM NOR ANY RIMWIRELESS SOLUTION PROVIDER SHALL IN ANY WAY BELIABLE TO YOU FOR ANY DAMAGES YOU SUFFER OR INCUR(INCLUDING, BUT NOT LIMITED TO, GENERAL, SPECIAL,CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDINGDAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESSINTERRUPTION, LOSS OF BUSINESS INFORMATION AND THELIKE AND PERSONAL INJURY OR WRONGFUL DEATHDAMAGES) ARISING FROM OR IN CONNECTION WITH THEUSE OR PERFORMANCE OF THE BLACKBERRY HARDWARE,EVEN IF RIM OR A RIM WIRELESS SOLUTION PROVIDER AREAWARE OF THE POSSIBILITY OF SUCH DAMAGES. THISLIMITATION IS INTENDED TO APPLY AND DOES APPLY

Installation and User’s GuideLimited Warranty170WITHOUT REGARD TO WHETHER SUCH DAMAGES ARECLAIMED, ASSERTED OR BROUGHT IN AN ACTION ORCLAIM SOUNDING IN TORT OR CONTRACT, OR ON THEWARRANTY, OR UNDER ANY OTHER LAW OR FORM OFACTION. ANY EXTERNAL BATTERIES PROVIDED WITH THEBLACKBERRY HARDWARE ARE PROVIDED AS IS, AND ARENOT, FOR PURPOSES OF THIS WARRANTY, PART OF THEBLACKBERRY HARDWARE. YOU ASSUME THE RISK OF USINGANY ACCESSORY NOT PROVIDED AS PART OF THEBLACKBERRY SOLUTION. IN NO EVENT SHALL RIM’SLIABILITY TO YOU EXCEED THE PURCHASE PRICE OF THEBLACKBERRY HARDWARE YOU PURCHASED, THECUMULATIVE SUM OF THE MONTHLY RENTAL FEES FORONE (1) YEAR, OR THE COST OF REPAIRING OR REPLACINGTHE BLACKBERRY HARDWARE, WHICHEVER IS GREATER.THE LIMITED WARRANTY WITH RESPECT TO THEBLACKBERRY DESKTOP SOFTWARE, TO ALLDOCUMENTATION AND TO ANY FIRMWARE RESIDING ONTHE BLACKBERRY HARDWARE IS SET FORTH SEPARATELYIN THE SOFTWARE LICENSE AGREEMENT FOUND IN THEBLACKBERRY HANDHELD INSTALLATION & USER’S GUIDE.This limited warranty gives YOU specific legal rights, and YOUmay also have other rights that vary from state to state. Some statesmay not allow the exclusion of limitation of incidental orconsequential damages, may not allow limitations on how long animplied warranty or condition lasts, or allow provisions that permitthe warranty to be voided. Thus, the above limitations or exclusionsmay not apply to YOU. This Limited Warranty is to be construed under the laws of theProvince of Ontario, except for any body of law governing conflictsof law.

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