BlackBerry R1900G-1-4 Stand-alone, wireless data & voice communications User Manual
BlackBerry Limited Stand-alone, wireless data & voice communications
user manual
Installation and User’s
Guide
BlackBerry Wireless
Handheld
Beta Version
Single Band 1900 MHz
GSM/GPRS Networks
Internal evaluation only
Not for public distribution
Installation and Users Guide
Last revised 18/01/01
Part Number: Rev. 001 Alpha 1
At the time of printing, documentation complies with versions:
Operating System 2.0.13, Applications 2.0, and Desktop 2.0.
© 1999-2000 Research In Motion Limited. All rights reserved. RIM, the
RIM logo, Research In Motion, BlackBerry Wireless Handheld,
BlackBerry, BlackBerry Exchange Edition, the BlackBerry logo, the
envelope in motion symbol and Always On, Always Connected are
trademarks of Research In Motion Limited. RIM, Research In Motion -
Registered U.S. Patent and Trademark Office. Puma Technology, Inc.
Puma Technology, the Puma Technology logo, DSX Technology, the
DSX Technology logo, Intellisync, the Intellisync logo and Intellisync
Ready logo are trademarks of Puma Technology, Inc. that may be
registered in some jurisdictions.
Windows 95/98/2000, Exchange and Outlook are either trademarks or
registered trademarks of Microsoft Corporation. All other brands,
product names, company names, trademarks and service marks used
herein are the property of their respective owners.
The BlackBerry Wireless Handheld is a Beta product that is still in
development and Research In Motion Limited does not warrant the
performance of the BlackBerry Wireless Handheld in any way.
RESEARCH IN MOTION LIMITED DISCLAIMS ANY IMPLIED WARRANTIES,
REPRESENTATIONS OR CONDITIONS, INCLUDING, WITHOUT
LIMITATION ANY WARRANTY OR CONDITION OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE. All Beta Materials are
provided AS IS and it is the users responsibility to take prudent and
appropriate measures to back up data and otherwise protect against the
loss of data, damage to the integrity of files or damage to computer
processing resources. Appearance, functionality and quality of the
product will improve prior to general release.
While every effort has been made to ensure technical accuracy,
information in this document is subject to change without notice and
does not represent a commitment on the part of Research In Motion
Limited.
Warning: This document is for the use of licensed users only. Any
unauthorized copying, distribution or disclosure of information is a
violation of copyright laws.
For more information on BlackBerry, call:
Research In Motion Limited
295 Phillip Street, Waterloo, Ontario, Canada N2L 3W8
Tel. (519) 888-7465 Fax (519) 888-6906
www.rim.net
Printed In Canada
FCC compliance statement (USA)
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions:
• This device may not cause harmful interference, and
• This device must accept any interference received, including
interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the manufacturers instructions, may cause interference
harmful to radio communications.
There is no guarantee, however, that interference will not occur in a
particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined
by turning the equipment off and on, the user is encouraged to try to
correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from
that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for
help.
WARNING Changes or modifications to this unit not expressly
approved by the party responsible for compliance could
void the user’s authority to operate this equipment.
Industry Canada Certification
This device complies with Industry Canada RSS 133, under
certification number TBD.
Class B compliance
This device complies with the Class B limits for radio noise emissions as
set out in the interference-causing equipment standard entitled Digital
Apparatus, ICES-003 of Industry Canada.
Important safety information
Please read these safety and operation instructions provided in this
manual before operating the BlackBerry Wireless Handheld, its
docking/charging cradle, or any other BlackBerry Wireless
Handheld charging units. Retain these instructions for future use.
ELECTRICAL SAFETY
This equipment is intended for use when supplied with power or
charging from the Docking/Charging Cradle ASY-02761-001 or
other associated charging units approved by RIM with North
American AC Adapter unit PWR-02908-003. Other usage will
invalidate any warranty provided with this apparatus and may be
dangerous.
ACCESSORIES
Use only those accessories approved by RIM. The use of any other
accessory types will invalidate any approval or warranty applicable
to the handheld and may be dangerous.
EXPOSURE TO RADIO FREQUENCY SIGNALS
Your wireless handheld portable device is a low power radio
transmitter and receiver. When it is ON, it receives and also sends
out radio frequency (RF) signals.
Your wireless handheld complies with Federal Communications
Commission (FCC) guidelines respecting safety levels of RF
exposure for handheld wireless devices, which in turn are
consistent with the following safety standards previously set by
both U.S. and international standards bodies:
•Institute of Electrical and Electronics Engineers (IEEE) C95.1
(1999)
•National Council on Radiation Protection and Measurements
(NCRP) Report 86 (1986)
•International Commission on Non-Ionizing Radiation
Protection (ICNIRP) (1996)
To maintain compliance with FCC RF exposure guidelines, use only
RIM supplied or approved accessories. When carrying the wireless
handheld while on, use the specific RIM holster that has been tested
for compliance. Use of non-RIM approved accessories may violate
FCC RF exposure guidelines.
ANTENNA CARE
Use only the supplied integral antenna. Unauthorized antenna,
modifications, or attachments could damage the handheld and may
violate FCC regulations.
DRIVING
Check the laws and regulations on the use of wireless devices in the
areas where you drive. Always obey them. Avoid using the
handheld in any environment requiring your full attention, such as
when driving a vehicle. If you need to use your handheld while
driving, have a passenger in the vehicle use the handheld for you, or
find a safe location to halt your vehicle prior to using the handheld
Do not use any charging unit as a means of storing your handheld
while in a vehicle.
RF signals may affect improperly installed or inadequately shielded
electronic systems in motor vehicles. Check with the manufacturer
or its representative regarding your vehicle. You should also consult
the manufacturer of any equipment that has been added to your
vehicle.
For Vehicles Equipped With An Air Bag
An air bag inflates with great force. DO NOT place objects,
including both installed or portable wireless equipment, in the area
over the air bag or in the air bag deployment area. If in-vehicle
wireless equipment is improperly installed and the air bag inflates,
serious injury could result.
ELECTRONIC DEVICES
Most modern electronic equipment is shielded from RF signals.
However, certain electronic equipment may not be shielded against
the RF signals from your wireless handheld.
Pacemakers
Consult a physician or the manufacturer of your pacemaker if you
have any questions regarding the effect of RF signals on your
pacemaker. If you have a pacemaker, ensure that you are using the
handheld in accordance with the safety requirements associated
with your particular pacemaker, which may include the following:
•Always keep the handheld more than 20 cm (six inches) from
the pacemaker when the handheld is turned ON;
•Do not carry the handheld in a breast pocket;
•If the handheld has a voice option, use the ear opposite the
pacemaker for making and receiving calls to minimize the
potential for interference.
•If you have any reason to suspect that interference is taking
place, turn your handheld OFF immediately.
Hearing Aids
Some digital wireless devices may interfere with some hearing aids.
In the event of such interference, consult your service provider or
contact the manufacturer of your hearing aid to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the
manufacturer of your device to determine if they are adequately
shielded from external RF energy. Your physician may be able to
assist you in obtaining this information.
Turn your handheld OFF in health care facilities when any
regulations posted in these areas instruct you to do so. Hospitals or
health care facilities may be using equipment that could be sensitive
to external RF energy.
Posted Facilities
Turn your handheld OFF in any facility where posted notices so
require.
AIRCRAFT
Federal Aviation Administration (FAA)/FCC regulations prohibit
using the radio of your handheld while in the air. Switch the radio
of your handheld OFF before boarding an aircraft. The effect of the
use of your handheld’s radio in an aircraft is unknown. Such use
may affect aircraft instrumentation, communication and
performance, may disrupt the network, may otherwise be
dangerous to the operation of the aircraft, and may be illegal. All
other applications of your handheld may be used in accordance
with airline regulations for electronic devices.
BLASTING AREAS
To avoid interfering with blasting operations, turn the wireless
feature of your handheld OFF when in a “blasting area” or in areas
posted: “Turn off two-way radio”. Obey all signs and instructions.
POTENTIALLY EXPLOSIVE ATMOSPHERES
Turn your handheld OFF when in any area with a potentially
explosive atmosphere and obey all signs and instructions. Sparks in
such areas could cause an explosion or fire resulting in bodily injury
or even death.
Areas with a potentially explosive atmosphere are often, but not
always, clearly marked. They include fueling areas such as gasoline
stations; below deck on boats; fuel or chemical transfer or storage
facilities; vehicles using liquefied petroleum gas (such as propane or
butane); areas where the air contains chemicals or particles, such as
grain, dust, or metal powders; and any other area where you would
normally be advised to turn off your vehicle engine.
ADDITIONAL SAFETY GUIDELINES
Battery: Discard the handheld properly. As the unit contains a
lithium battery, neither the handheld nor the lithium battery should
be disposed of in fire. Dispose of the handheld containing the
lithium battery in accordance with the laws and regulations in your
area governing disposal of such cell types.
Power source: The docking/charging cradle and any other charging
units should be operated only from the type of power source
indicated on the marking label. Refer to the operating instructions in
this manual for more information on the battery and power supply.
Do not overload wall outlets, extension cords, or integral
convenience receptacles as this may result in a risk of fire or electric
shock.
Liquids and foreign objects: Never push objects of any kind into
the BlackBerry Wireless Handheld or its cradle through openings as
they may short-out parts and this may result in a fire or electric
shock. Do not use the handheld or cradle near water (for example
near a bathtub, or a sink, in a wet basement, near a swimming pool,
etc.). Never spill liquid of any kind on the handheld or its docking/
charging cradle. Unplug the docking/charging cradle from the wall
before cleaning.
Care: Do not use liquid or aerosol cleaners. Clean only with a dry
cloth.
High heat: The handheld and any accessories should be situated
away from any heat sources, such as radiators, heat registers, stoves,
or other apparatus (including amplifiers) that produce heat.
Power Cord: Protect the power cord from being walked on or
pinched particularly at plugs, convenience receptacles, and the
point where they exit from the apparatus. Unplug this apparatus
during lightning storms or when used for long periods of time.
Service: Unplug the docking/charging cradle from the wall and
refer the handheld, docking/charging cradle and any accessories for
service to qualified service personnel if:
•the power supply cord or plug is damaged
•liquid has been spilled or objects have fallen into the handheld
or docking/charging cradle
•the handheld, docking/charging cradle or accessory has been
exposed to rain or water
•the handheld, docking/charging cradle or accessory has been
dropped or damaged in any way
•the handheld, docking/charging cradle or accessory does not
operate normally by following the instructions contained in this
manual
•the handheld, docking/charging cradle or accessory exhibits a
distinct change in performance.
All servicing should be undertaken by qualified service personnel.
Failure to observe all safety instructions contained in this manual
will void the Limited Warranty, and may lead to suspension or
denial of services to the offender, or legal action, or both.
WARNING WARNING: To reduce the risk of fire or electric shock, do
not expose this apparatus to rain or moisture. Adjust only
those controls that are covered in this manual. An improper
adjustment of other controls may result in damage and will
often require extensive work by a qualified technician to
restore the handheld or docking/charging cradle to its
normal operation.
Welcome to your wireless
solution
BlackBerry is a mobile email solution that includes the BlackBerry
Wireless Handheld and docking/charging cradle, and desktop
software for use on a wireless data network.
Equipped with a 160x160 pixel screen, rechargeable battery, flash
memory, “always on, always connected” wireless technology and
QWERTY keyboard design, the handheld provides users with the
ultimate palm-sized handheld for messaging and personal
information.
Get ready to experience the power of messaging with your
handheld using functions such as:
•Messages: Receive, read, reply to, compose, forward, save, file,
and delete email messages.
•Compose: Create and send messages to Internet email
addresses and to other handhelds.
• Saved Messages: Store messages for future viewing.
•Search Messages: Locate messages in seconds with the
powerful search tool.
•Address Book: Store your personal directory of contact
information, such as multiple phone and fax numbers, and
email addresses. Enter notes for individual contacts and search
the database to find specific contacts.
•Calendar: Keep track of appointments using one of the two
calendar views: Day or Month.
•MemoPad: Compose, edit, and delete notes, memos and lists.
Installation and User’s Guide
Welcome to your wireless solution — About this guide
14
•Alarm: Set the alarm on the handheld to sound every day or on
weekdays only.
•Options: Customize the way the handheld notifies you of new
messages; set the password; add, edit, and delete AutoText
entries; set the current date; program the automatic on/off
feature.
•Lock: Lock the handheld with a password security screen so
that only you can use it. (This function is only visible in the
Home screen after you have set a password.)
•Turn Wireless Off / Turn Wireless On: Turn the handheld’s
radio off when it may interfere with other radio
communications, such as during a flight. Turn on the radio
again to send and receive messages.
•Power Off: Turn off the handheld at night or on weekends.
About this guide
This guide provides information for operating the handheld and for
installing the desktop software.
A summary, including a list of more tips, is included at the end of
each chapter.
Note Notes will appear in this format and will contain additional
information to help you perform the task being described.
Tip Tips will appear in this format and will provide information
about performing tasks and offer different options to
perform tasks.
Welcome to your wireless solution — Other documentation available
Installation and User’s Guide
15
Other documentation available
The Desktop Software Online Help offers online help to guide you
and answer your questions. In the desktop software, select Help
from any active window.
Contents of your package
Your package should contain the following:
•Handheld
•Cradle
•Holster
•This “Installation and User’s Guide”
If something from this package is missing or not working properly,
contact the point of purchase.
System Requirements
The following components are required to install the BlackBerry
Desktop Software:
•Intel-compatible 486 or higher desktop computer with an
available serial port
•Windows 95/98/2000 with 8 Mb of RAM
•Microsoft Exchange Client, Microsoft Outlook 97, Outlook 98 or
2000 (Workgroup installation), with an email account on a
Microsoft Exchange Server version 4.0 or higher, that is capable
of receiving email from the Internet
You have a Microsoft Exchange email account if:
•you will be running Microsoft Outlook as your email client and,
Installation and User’s Guide
Welcome to your wireless solution — System Requirements
16
in Outlook, if you select Tools>Services, the dialog box contains a
list of services that includes Microsoft Exchange Server.
1
Getting started
To start sending and receiving email, you will need to perform some
brief setup tasks on the handheld, namely inserting the SIM card,
charging the internal battery, turning on the radio, and ensuring
that the handheld is registered with the wireless network. You need
to set up your computer by installing the desktop software, and
connecting your handheld to your PC. Once setup is complete on
the handheld and the PC, you can check that your email redirection
is enabled, send and read a test message, and then configure your
handheld’s options.
Installation and User’s Guide
Getting started — Before you begin
18
Before you begin
You should familiarize yourself with some of the handheld’s basic
features before sending and receiving email messages.
When you turn on your handheld, the Home screen appears. This
screen is your starting point for using the handheld’s functions. It
displays the date and time, the current signal strength, the battery
level of the handheld, and the function icons. The Home screen also
displays notification of any new messages or alarms.
You can return to the Home screen from most functions by pressing
the ESC key.
Installing the desktop software
You must install the desktop software to send and receive email and
use the other desktop software tools.
1. Insert the CD into the appropriate drive. The Setup program
starts automatically.
2. Follow the instructions on your screen, using the default paths
and names recommended for the desktop software.
Getting started — Before you begin
Installation and User’s Guide
19
When Setup is complete, you may choose to open the Readme file
and run the desktop software right away. After installation is
complete and you have restarted your PC, you will be prompted to
choose an email box profile from a drop-down list. For more details,
see “Using the Desktop Software” on page 51.
About battery use and charging
The handheld is battery powered and you should familiarize
yourself with proper battery use and care. There is no external
battery required; your handheld is powered by an internal,
rechargeable battery. When you first receive your handheld you
must charge the internal lithium battery for the first time.
To connect the cradle to your PC
You will need to know how to connect the charging cradle to your
PC and how to use the cradle to charge the handheld’s internal
battery. When connecting the handheld to your PC, use only the
cradle supplied with your BlackBerry.
3. Insert the end of the cradle cable into a COM port on the back of
your PC.
4. Place the handheld in the cradle by aligning the connector port
on the bottom edge of the handheld with the connector prongs
of the cradle and press the handheld firmly into place.
To charge the internal battery for the first time
1. Connect the North Americal AC Adapter to the cradle’s serial
port connector as illustrated below.
Installation and User’s Guide
Getting started — Before you begin
20
2. Plug the cradle into a wall outlet and make sure the handheld is
placed properly in the cradle. After a few seconds, the Home
screen should appear.
3. Allow the handheld to charge to full battery power before
using it. When the handheld is charging, the battery icon (in the
top right corner of the Home screen) will change to a charging
icon. Once the handheld is fully charged, the battery icon will
replace the charging icon.
Note The cradle does not need to be connected to your PC for
charging to occur.
Getting started — Using the Handheld
Installation and User’s Guide
21
Recharging the internal battery
Follow the same procedure as described above to recharge the
handheld’s battery when necessary. From an empty battery, a full
charge can be achieved in approximately 3 hours. It is not necessary
to drain the battery completely before recharging.
Removing the handheld from the cradle
To remove the handheld from the charging cradle, brace the bottom
of the cradle with one hand and gently pull the handheld up and
out of the cradle.
Using the Handheld
In the Home screen, you can select any of the handheld’s main
functions. Use the trackwheel to scroll through the icons. The name
of each function appears at the bottom of the screen. To select a
function, scroll to the appropriate icon and click the trackwheel.
You can also select a function by pressing the underlined character
in the function’s name. For example, press M for Messages.
To turn on the handheld
Press the silver key to turn on the handheld. The Home screen
appears, from which you can select any of the handheld’s main
functions.
Note If the battery level becomes too low, the signal strength bars
(located in the top right corner of the Home screen, next to
the battery icon) will not appear. This signal indicates that it
is time to recharge the handheld. In this state, the handheld
will not function until the battery is recharged.
Note If the SIM card is not inserted, or not inserted properly, the
handheld will not function correctly. See page 22 for
information on inserting the SIM card.
Installation and User’s Guide
Getting started — Inserting the SIM card
22
To turn off the handheld
To turn off the handheld, press and hold the silver key.
Inserting the SIM card
Your Subscriber Identity Module (SIM) card, supplied by your
service provider, stores information about your service plan, phone
numbers, and messages. You must insert the SIM card into your
handheld before you can send and receive messages.
The SIM card fits into a holder that helps it slide into the handheld.
To insert the SIM card
1. If your handheld is currently on, press and hold the silver key
to turn off the handheld.
2. Your SIM card may be attached to a larger, credit-card-sized
carrier. If so, carefully break the SIM card out of its carrier.
3. To remove the SIM card holder from the handheld, press the
release tab on the bottom of the handheld to the right. The card
holder will slide partly out. Gently pull the SIM card holder out
the rest of the way to remove it fully.
4. To ensure proper placement, rest the holder on a flat surface
and place the SIM card on top of the holder with the notches
aligned, as shown in the following illustration. Both the SIM
card and the holder have a notch on the bottom-left side.
Note To prevent damage to the memory on your SIM card,
always turn off the handheld before inserting or removing
the card. Be careful not to scratch or bend the card, or
expose it to static electricity or wet conditions while you are
inserting or removing it.
Getting started — Inserting the SIM card
Installation and User’s Guide
23
5. Hold the handheld in one hand, with the keyboard and screen
facing upward. Slide the SIM card (face up, in its holder) into
the handheld as shown in the illustration. It will click when
fully inserted.
6. Press the silver key to turn the handheld on. If necessary,
continue charging the battery.
Installation and User’s Guide
Getting started — Registering with the network
24
Registering with the network
After you turn on the wireless radio, a Registration message should
arrive. In the rare case that the Registration message does not arrive,
check the Home screen to ensure you are in coverage. (You are in
coverage if you have one or more bars beside the coverage indicator
in the top right corner of the Home screen.) Register your handheld
using this procedure.
1. In the Home screen, scroll to the Options icon and click. The
Device Options screen appears.
2. Scroll to Network and click. The Network screen appears.
Ensure that the Radio field is set to On. Click to view the menu.
Scroll to Register now and click. A message confirms that the
registration message was sent. If you are in coverage, a
confirmation message should arrive within a few seconds.
3. Press the ESC key twice to return to the Home screen.
Getting started — Sending a test message
Installation and User’s Guide
25
Sending a test message
Now that you have activated your handheld and completed the
installation, you are ready to begin sending and receiving email.
1. In the Home screen, scroll to the Compose icon and click. The
To: screen appears.
2. Click the trackwheel to view the menu; scroll to New Address
and click. The New Address screen appears.
3. Type your own name and email address using the trackwheel
to move from field to field.
4. Click the trackwheel to view the menu. Select Save Address by
clicking again. You return to the To: screen with your own
email address selected.
Tip In the Email field, press the SPACE key where the ‘@’ and ‘.’
punctuation should appear. The handheld will insert them
for you.
Installation and User’s Guide
Getting started — Reading your test message
26
5. Click the trackwheel to view the menu. Select Use plus your
email address by clicking again.
6. Type a subject line such as “Test” and press ENTER. Type your
message. When your message is complete, click the trackwheel
to view the menu. Select Send by clicking again. The Messages
screen appears.
If you are in coverage (as indicated by the number of bars beside the
antenna icon in the Home screen), a checkmark will appear beside
the message to show that your message was transmitted
successfully.
Reading your test message
When you receive your test message, follow these steps to read it.
1. In the Home screen, scroll to the Message Centre icon and
click. The Messages screen appears.
Note If you are not within coverage, you do not need to cancel
sending your message. The handheld will automatically
send the message once you return to an area with sufficient
coverage.
Getting started — Configuring handheld options
Installation and User’s Guide
27
2. Scroll to the test message’s header and click to view the menu.
Select Open by clicking again.
3. When the new message appears on your screen, scroll down to
read the entire message. Scroll up past the subject line to view
the recipient(s), sender, and time.
4. Press ESC to return to the Messages screen.
Configuring handheld options
Now that you have sent and received your first wireless email
message, you should configure some of the handheld’s basic
options.
Setting the date and time
1. In the Home screen, scroll to the Options icon and click. The
Device Options screen appears.
2. Scroll to Date/Time and click. The Date/Time screen appears.
Scroll to the field you would like to set, then press the SPACE
key to scroll through your options.
Tip To open messages quickly, scroll to and highlight the
message in the Messages screen and double-click the
trackwheel.
Installation and User’s Guide
Getting started — Configuring handheld options
28
3. Click the trackwheel to view the menu. Scroll to Save and click.
You return to the Device Options screen.
Using password protection
Set a password for your handheld to ensure greater security. Once
the handheld is left idle for a specified amount of time, you will
need to type your password to use the handheld. You can also
manually activate the password security screen by selecting the
Lock function from the Home screen. You should lock your
handheld if you leave it unattended.
If you do not want the password security screen to appear, you
must disable your password in the Security screen.
Getting started — Configuring handheld options
Installation and User’s Guide
29
If you have entered information in the Owner screen of the Options
function, it will appear on the password security screen. We
recommend that you include your own (or your company’s) contact
information in case the handheld is lost.
To enable password protection
You should set a password so that no one can use your handheld
without knowing the password.
1. In the Home screen, scroll to the Options icon and click. The
Device Options screen appears.
Note If an incorrect password is entered 10 times, all information
could be erased from the handheld for security reasons.
The handheld’s radio is turned off and the radio icon is
removed from the Home screen. You will need to reload the
applications before you can use your handheld again. You
should regularly back up any information from your
handheld that might not have originated on your PC. See
“Using the desktop software“ in this guide or the “Backup
and Restore online help” for more information.
Installation and User’s Guide
Getting started — Configuring handheld options
30
2. Scroll to Security and click. The Security screen appears. In the
Password field, press the SPACE key to enable the password. A
dialog box appears, prompting you to enter a password of at
least 4 characters. Press ENTER when you are finished. You will
have to enter your password again for verification.
3. In the Security Timeout field, set how much idle time should
pass before the password security screen will appear. To do so,
press and hold the SPACE key to scroll through the timeout
settings. Release the SPACE key to set the field to your
preference.
4. Click the trackwheel to view the menu. Scroll to Save and click.
You return to the Device Options screen.
Getting started — Configuring handheld options
Installation and User’s Guide
31
To lock the handheld
Once you have enabled your password in the Security screen, you
can lock the handheld whenever you like. A lock icon will appear in
the Home screen.
1. In the Home screen, scroll to the Lock icon and click. The
password security screen appears.
2. To use your handheld again, type your password and click the
trackwheel.
To change your password
Changing your password occasionally will help to provide greater
security.
Note The password security screen will show your contact
information (if you have entered it in the Owner screen) or it
will prompt you to Press any key. Type the first letter of
your password to gain access to the Enter Password dialog
box. Type the remaining letters of your password to resume
using the handheld.
Once you have enabled the password, you will need to
enter it to connect to the desktop software and to open the
security screen again.
If you turn off the handheld with the password security
screen enabled, you will need to enter the password once
you turn on the handheld again.
Note The information you entered in the Owner screen of the
handheld options will appear on the password security
screen. If you did not enter any information, default
information appears. For more information on the Owner
screen, see page 151.
Installation and User’s Guide
Getting started — Configuring handheld options
32
1. In the Home screen, scroll to the Options icon and click. The
Device Options screen appears.
2. Scroll to Security and click. A dialog box appears, asking you to
type your password. Once you do so, press ENTER to open the
Security screen.
3. Click to view the menu. Scroll to Change Option and click. A
dialog box appears.
4. Enter a new password of at least four characters. Press ENTER
when you are finished. You will have to enter your new
password again for verification.
5. Click the trackwheel to view the menu. Scroll to Save and click.
You return to the Device Options screen with your password
changed.
To disable password protection
Once you disable your password, the password security screen will
no longer appear. You will not need to enter your password to open
the Security screen or when connecting your handheld to your PC.
1. In the Home screen, scroll to the Options icon and click. The
Device Options screen appears.
2. Scroll to Security and click. A dialog box appears, asking you to
type your password. Once you do so, press ENTER to open the
Security screen.
Getting started — Configuring handheld options
Installation and User’s Guide
33
3. While in the Password field of the Security screen, click to view
the menu. Scroll to Change Options and click. User the roller to
select Disabled and click.
4. Click the trackwheel to view the menu. Scroll to Save and click.
You return to the Device Options screen.
Installation and User’s Guide
Getting started — Summary
34
Summary
In this chapter, you learned the steps that are required for email
redirection to occur. You can turn on the radio, register with the
network, install the desktop software on your PC, connect the
handheld to your PC, enable email redirection, and configure some
basic handheld options. Read on to learn more about using the
handheld.
2
Getting to know your
handheld
This chapter will help you get acquainted with your handheld.
Handheld components
Here are some details on the handheld’s main components.
Keyboard and trackwheel
The handheld’s QWERTY keyboard provides access to all of the
regular alphabetic characters. Numeric characters, a symbols
library, punctuation, and special characters can all be generated
using the coloured ALT key in combination with the other keys. For
easy typing, hold the device in both hands and use your thumbs to
press the keys. Roll and click the handheld’s trackwheel for
navigation and selection.
A trackwheel that clicks
The trackwheel on the handheld has a unique feature for greater
usability and performance: it clicks. Pressing down on the
trackwheel with your thumb is comparable to the clicking function
of your PC mouse. Click to open menus and to select functions and
menu options.
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Getting to know your handheld — Handheld components
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Keys and key combinations
The following chart describes special keyboard and trackwheel
combinations that will help you navigate, compose messages, and
configure options on the handheld.
Key Function
SILVER KEY
Turing the power on/off, activating
backlighting
•Press the silver key once to turn on the
handheld.
•When the handheld is on, press the silver
key once to activate backlighting. Press
again to turn off backlighting. (Backlighting
will turn off automatically if you do not
press any keys for 10 seconds.)
•Press and hold the silver key to turn off the
handheld.
TRACKWHEEL
Scrolling and selecting
•Roll the trackwheel with your thumb to
scroll up and down through screen lines,
fields, and menu items.
•Click (press down) the trackwheel with your
thumb to open menus and select options,
similar to the click function of a mouse used
with your PC.
Getting to know your handheld — Handheld components
Installation and User’s Guide
37
ALT key
Typing ALT characters
The coloured ALT key activates the numeric and
symbol characters. These characters are printed
in an alternate colour above the alphabetic keys.
•Press the ALT key once to affect the next
character you type.
•Press and hold the ALT key while you type to
affect all characters.
An ‘A’ icon appears in the top right corner of
your screen when the ALT key is active.
Scrolling horizontally and changing options
•Hold the ALT key while you roll the
trackwheel to move the cursor horizontally
across screen lines.
•Hold the ALT key while you roll the
trackwheel to scroll through field options.
Key Function
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Getting to know your handheld — Handheld components
38
SHIFT key
Capitalizing alphabetic characters
•Press the SHIFT key once to capitalize the
next character that you type.
•Press and hold the SHIFT key while you type
so that all letters are capitalized.
•Press and hold the letter to capitalize it. This
feature only works when Key Rate is set to
Slow or Fast in the Options>Screen/
Keyboard screen.
An ‘up arrow’ icon appears in the top right
corner of your screen when the SHIFT key is
activated.
Activating CAPs lock
•Press ALT + CAP (RIGHT SHIFT) to activate caps
lock mode. Any key that you press will be
typed in upper case. Press SHIFT again to
return to lower case mode.
Typing the coloured ALT characters (activating
NUM lock mode)
•Press ALT + NUM (LEFT SHIFT) to activate num
lock mode. Any key that you press in the
upper row will be typed in its numeric form.
Press SHIFT again to return to regular mode.
Key Function
Getting to know your handheld — Handheld components
Installation and User’s Guide
39
ENTER key
Inserting carriage returns, selecting highlighted
items
•Press the ENTER key to insert a regular
carriage return, moving your cursor to a
new line.
•Press the ENTER key to select the highlighted
item. Instead of clicking the trackwheel to
select the item, you can press the ENTER key
to perform your task.
BACKSPACE
key
Deleting previous characters
•Press the BACKSPACE key to move the cursor
backwards and delete characters to the left
of the cursor position.
Deleting characters ahead of cursor, deleting
messages
•Press the DEL key to erase characters to the
right of the cursor position.
•Press the DEL key while composing a
message to delete the selected character
only.
•Press the DEL key in the Messages screen to
delete the selected message.
Key Function
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Getting to know your handheld — Handheld components
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Symbols screen
As described in the Keys and key combinations chart, you can press
ALT+SPACE to open the Select Symbol screen. For instance, while you
are composing a message, press ALT+SPACE to see the characters
available for you to insert into your message.
Escape key
(under
trackwheel)
Escaping from screens/menus
•Press the ESC key to return to the Home
screen from a function screen.
•Press the ESC key to close a function menu.
If you have changed a function option, you
will see a confirmation message such as:
“Save Settings? Save Cancel Discard.”
SPACE key
Inserting a space, scrolling through field
options
•Press the SPACE key to insert a space
between characters while you type.
•Press the SPACE key to insert the ‘@’ and ‘.’
characters in email fields.
•Press the SPACE key to toggle through field
options.
Opening symbols library for extra characters
•Press ALT+SPACE to open the Select Symbol
screen, from which you can insert the
symbol you need.
Key Function
Getting to know your handheld — Handheld components
Installation and User’s Guide
41
To select a symbol, either scroll to a symbol and click, or press the
alphabetic key under the desired symbol. You will return to your
message with the symbol inserted.
LCD screen
The LCD screen is your interface with functions such as composing
and reading messages, and appointments, viewing and editing
contact information, and customizing device options. It is composed
of the Home screen, function screens that are launched from the
Home screen, and menus within each function. Icons are used
throughout for message status, handheld status, and navigational
aid.
Backlighting
In low light conditions, you can increase the readability of the LCD
and keyboard by using the backlighting feature.
Activate the backlighting by pressing the silver key once. It will shut
off automatically if you do not press any keys or use the trackwheel
for 10 seconds. Turn off the backlighting manually by pressing the
silver key again.
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Function screens
The functions list appears on the Home screen. To open a function
screen, scroll to an icon and click the trackwheel (or, press the
underlined character in the function name).
Home screen
Function menus
Menus provide a list of options for the function that you’ve selected.
You can open a function screen’s menu by clicking the trackwheel;
the menu appears on top and covers approximately half of the
screen’s width.
Getting to know your handheld — Handheld components
Installation and User’s Guide
43
Address Book function menu
Function icons
The following chart shows each function icon and describes the
corresponding function:
Icon Description
Messages
Receive, read, reply to, compose,
forward, save, file, and delete email
messages.
Compose
Type and send messages to Internet
email addresses.
Search
Messages
Locate messages in seconds with the
powerful search tool.
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Getting to know your handheld — Handheld components
44
Address
Book
Store your personal directory of contact
information, such as multiple phone and
fax numbers, as well as email addresses.
Use the search function to locate a
specific contact.
Calendar
Keep track of appointments using one of
the two calendar views: Day or Month.
Tasks
Add, edit, and delete tasks and mark
tasks as complete.
Alarm
Set the alarm on the handheld to sound
on weekdays only or every day
(including Saturday and Sunday).
Options
Customize the way the handheld notifies
you of messages.
MemoPad
Compose, edit, and delete important
notes and memos.
Options
Set the password; customize Autotext;
set the date/time; program the automatic
on/off feature.
Icon Description
Getting to know your handheld — Handheld components
Installation and User’s Guide
45
Handheld status icons
These icons appear on the handheld’s LCD screen to indicate
battery power, coverage levels, and keyboard modes.
Lock
Lock the handheld with a password
security screen so that only you can gain
access to it. This icon will appear on the
Home screen only if you have set a
password.
/
Turn
Wireless
On/Turn
Wireless Off
Turn the handheld’s radio off when it
may interfere with other radio
communications, such as during flight.
You will not be able to send or receive
messages until you turn the radio on
again.
Power Off
Turn off the handheld whenever you
prefer not to receive email messages or
when you wish to conserve battery
power. All queued messages will be
delivered to your handheld once you
turn it back on.
Icon Description
Battery power indicator
Coverage strength indicator
Icon Description
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Getting to know your handheld — Handheld components
46
Message status icons
These icons appear on the handheld’s LCD screen to indicate the
status of pending, sent, and received messages.
Charging indicator
ALT key mode is active
SHIFT key mode is active
NUM lock mode is active
Unread messages waiting
Icon Description
Message is being sent
Message has been sent out to the network
Message pending (will be sent later)
Unread message transmission error
Message returned, message transmission error
Icon Description
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47
Navigational icons
These icons appear on the handheld’s LCD screen to indicate
positions within fields, lists, menus, and screens.
Holster (belt clip)
A holster, equipped with a belt clip, accompanies the handheld.
While in the holster, the handheld is protected and wearable. You
can choose different forms of message notification based on whether
the handheld is in or out of the holster.
When you receive a new message and remove the handheld from
the holster within five seconds, notification stops (based on how
you’ve set it) and the most recently received message will be open.
New, unread message has been received
Message has been read
Status of message is high
Icon Description
Indicates the cursor position
You are at the bottom of a menu or screen; scroll
the trackwheel up to view more items.
You are at the top of a menu or screen; scroll the
trackwheel down to view more items.
Icon Description
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If you pull the handheld out of the holster and quickly replace it,
notification stops but the message will remain marked unread.
“Setting message notification” on page 148 contains more
information on notification settings.
Cradle
The cradle provides a link between the handheld and your PC, so
that you may use the desktop software provided with your package.
Chapter 3, “Using the desktop software” contains more information
on the cradle and the desktop software.
Data port
The data port on the bottom of the handheld fits into the prongs of
the cradle. You must connect the cradle to your PC to use the
desktop software (provided on the CD with your package).
The desktop software supports standard USB-to-serial port
converters. Chapter 3, “Using the desktop software”, contains more
information on installation procedures and serial connection.
Charger
The handheld is designed to operate for one week or more on a full
charge; exact battery life will depend on factors such as usage and
quality of coverage. The handheld contains an internal lithium cell.
The cradle provided with your handheld is also used to recharge
this cell.
Subscriber Identity Module (SIM) card
Your SIM card, supplied by your service provider, stores
information about your service plan, phone numbers, and
messages. You must insert your SIM card into your handheld before
you can send and receive messages. For details see, “Inserting the
SIM card” on page 22.
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Scrolling through settings
The handheld provides alternate methods of performing the same
action (e.g. using hotkeys instead of the trackwheel). In particular,
there are four ways to change the configurable options on your
handheld. These alternatives apply to all screens where you can
change options, such as in the Date/Time, New Address, or
AutoText screens.
•Use the menu. While in an option field, click to view the menu.
Select Open. Scroll to Change Options and click. A dialog box
appears where you can scroll through your options. Once you
reach the option you prefer, click the trackwheel. After setting
all of the options in the screen, click to view the menu. Scroll to
Save and click.
•Use ALT + roll. Hold the ALT key while rolling the trackwheel to
scroll through the options. Release the ALT key once you reach
your desired setting.
•Use the keyboard. You can press the letter or number which
represents your choice. For example, if you are in a Sort By
field in the Address Book Options, press the L key to sort by
Last Name.
•Use the SPACE key. You can use the SPACE key to scroll through
your options. Release the SPACE key once you have set the field
to your preference. This method is used throughout the guide.
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Getting to know your handheld — Summary and tips
50
Summary and tips
In this chapter, you learned about the various components and
features of the handheld.
Getting to know your handheld - Tips
•Press the first letter of an item in an options list, menu, or choice list to
jump directly to the item.
•Press SPACE twice to insert a period while composing a message (the
letter following the period will automatically be capitalized).
•Press and hold a letter to capitalize it (must have Options>Screen/
Keyboard>Key Rate enabled).
•Press ALT and click the trackwheel to select an icon in the Home
screen. Roll the trackwheel to move the icon to another position, and
click the trackwheel to “drop” it into the new position.
•Press ESC to select Cancel in a pop-up dialog box.
3
Using the desktop software
The “Getting Started“ chapter provided instructions for installing
the desktop software and connect the cradle to your PC. This
chapter shows you how to use the software to get the most from
your handheld.
The desktop software can synchronize messages, contacts, and
appointments, between your handheld and PC. You can also back
up any important information from the handheld to your PC, edit
the Address Book and AutoText files, restore data back to the
handheld, configure email redirection settings, and load new
applications onto the handheld, all using the desktop software’s
convenient Windows interface.
Backing up files from handheld to
the PC
Use the Backup and Restore tool to save any handheld files to your
PC or to restore previously-saved files back to your handheld. You
can also use it to customize the Address Book and AutoText files:
create new entries, edit existing entries, and delete the entries on
your PC.
Note You will find basic instructions in this chapter for using the
desktop software and its tools; you can find more detailed
information in the online help. From any window in the
desktop software, select Help to view procedures.
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52
You can also import your PC’s Address Book entries onto your
handheld.
To backup files from handheld to PC
1. Place your handheld in the cradle and connect it to your PC. In
the desktop manager, double-click Backup and Restore. The
Backup and Restore window appears.
2. To backup everything on your handheld, click Backup. The
Select file for Full Backup window appears. The default file
name will be Backup-today’s date.ipd. Select the location and
name of the file as desired and click Save. A dialog box will
chart the progress of the data transfer from the handheld to
your PC.
3. Once the information has been saved to your PC, you return to
the Backup and Restore window.
To restore files back to the handheld
1. Place your handheld in the cradle and connect it to your PC. In
the desktop manager, double-click Backup and Restore. The
Backup and Restore window appears.
Note Before updating your handheld with new software using the
Application Loader, use the Backup and Restore tool to
save any important information from the handheld to your
PC.
See the online help topic “Advanced backup and restore”
for more information on editing AutoText and Address Book
entries.
Note You can backup specific databases to your PC by
performing an Advanced backup. See the online help topic
“Performing an Advanced backup” for more information.
Using the desktop software — Synchronizing email and PIM
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2. To restore everything that was saved previously from your
handheld, click Restore. The Select file for Full Restore window
appears. Select the file name that contains the information you
want to restore and click Open. A dialog box will chart the
progress of the data transfer from the PC to your handheld.
3. Once the information is retrieved and organized, another
dialog box appears, warning you that you are replacing the
information currently stored in the listed databases of the
handheld.
4. Click Yes to continue. Once the information has been restored
to your handheld, you return to the Backup and Restore
window.
Synchronizing email and PIM
Use the IntellisyncTM tool to reconcile email messages and
synchronize your PIM applications. You can also update the
handheld’s date and time.
Note You can restore specific databases to your handheld by
performing an Advanced restore. See the online help topic
“Performing an Advanced restore” for more information.
Note See the “Intellisync online help” for complete instructions on
updating the handheld’s date and time, reconciling your
email and for specific information based on the PIM
application you use on your PC.
In the Intellisync window, click Auto start to specify settings
for automatic synchronization.
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Using the desktop software — Synchronizing email and PIM
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To configure email reconciliation
1. Place your handheld in the cradle and connect it to your PC. In
the desktop manager, double-click Intellisync. The Intellisync
window appears.
2. Click Configure email. The Email Configuration window
appears.
3. In the Folder content synchronization section, select the type
of action that you want to occur when you reconcile your email.
You can change the placement of your email messages on just
your handheld by selecting Import moves and deletes to
handheld only. Or you can choose to synchronize any moves
and deletes on either system by selecting Synchronize moves
and deletes.
4. In the Personal Folder section, you can select any personal
folders with which you want to synchronize. You can include
these personal folders if you want the email in those folders to
be synchronized with your handheld as well.
5. Click OK to return to the Intellisync window.
Note Unless you want to specify any personal folders from which
email should be reconciled, the default settings in the Email
Configuration window should be suitable for email
reconciliation.
Note If you select Synchronize moves and deletes, you need
to select which location should dominate if a message has
been moved or deleted on both the handheld and the
desktop.
Using the desktop software — Synchronizing email and PIM
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55
6. Once you have configured email reconciliation, ensure that the
check box next to Reconcile email is selected in the Intellisync
window. Click Synchronize now to perform the operation.
Ensuring email reconciliation performs as intended
To ensure that email reconciliation performs as intended, check for
the following conditions and/or settings.
•Email reconciliation transfers the structure of your desktop
folders to your handheld. Therefore, you must perform an
email reconciliation before you can file messages on your
handheld. Each time you create a new folder on your desktop,
you will have to perform an email reconciliation to transfer the
folder to your handheld.
•If you use the Application Loader tool and choose to remove
the current information from the handheld, you will need to
perform an email reconciliation to transfer the folders to your
handheld again. See the “Intellisync online help” for more
information.
•Check that you have set the Delete On field of the handheld’s
Message List Options to delete messages on the desktop and
the handheld.
To configure PIM synchronization
1. Place your handheld in the cradle and connect it to your PC. In
the desktop manager, double-click Intellisync. The Intellisync
window appears.
2. In the Intellisync window, click Configure PIM to customize
your PIM synchronization settings. The Handheld
Configuration window appears. Select a PIM application
(Address Book, Memopad or Calendar) and click Choose. The
Choose Translator window appears.
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Using the desktop software — Redirecting email
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3. Select the PC program (called the “translator”) that you use and
click OK.
4. You can configure other options in these windows such as field
mapping, synchronization filters, and conflict resolution
settings, depending on the translator that you have selected.
See the “Intellisync online help” for more information.
5. Once you have configured all the PIM applications, ensure the
the check box next to Synchronize PIM is selected in the
Intellisync window. Click Synchronize now to perform the
operation.
Redirecting email
To check your email redirection settings
1. Place your handheld in the cradle and connect it to your PC. In
the desktop manager, double-click Redirector Settings. The
Redirector Settings window appears, organized into the
General, Filters, Security, and Advanced tabs.
2. In the General tab, you can select options for handheld
behaviour when in the cradle, set your auto signature, and turn
off email redirection.
3. In the Filters tab, you can view the default filters that have been
set for redirecting email to your handheld. These defaults can
be disabled, enabled, or deleted.
•The CC Default filter sends only the message header to
your handheld when your address appears in the CC field
of the message.
•The To and BCC Default filter forwards all messages to
Using the desktop software — Redirecting email
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57
your handheld when your address appears in the To or
BCC fields of the message.
4. In the Security tab, you can generate security keys for
encryption and decryption of your messages. Unless you
change the settings, you are prompted to generate a new key
when you insert your handheld into the cradle while the
desktop software is running.
5. In the Advanced tab, you can control the settings that affect the
email profile being used, specify the folder redirection settings,
and choose whether or not you want a copy of messages that
are sent from your handheld to be saved on your desktop.
6. Once you have specified all of your email redirection settings,
click OK.
To add a redirection filter
Filters help you manage your email by automatically performing
actions on received messages using filter settings (rules). Rules are
the sets of conditions and actions that make up a filter. Use the
following procedure to create a new redirection filter:
1. In the Filters tab of the Redirector Settings window, click New.
The Add Filter window appears.
2. In the Filter Name field, type a name to describe the new filter.
Note If the body of your messages isn’t being redirected from
your PC to the handheld, check to see how these
messages are addressed to you. If you are addressed in
the CC field of the message, the default filter will not
redirect the body of the message to you.
See the online help topic “Filters tab“ for more information.
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Using the desktop software — Redirecting email
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3. The list of conditions below the filter name can be activated by
selecting the check box beside each field. Any email message
arriving at your desktop that meets the condition(s) will be
subject to this filter.
4. When you have selected the conditions that must be fulfilled
for this filter, decide whether the message will be forwarded to
the handheld, forwarded with Level 1 notification, forwarded
with only the header, or held at your PC.
5. When you have set the conditions and actions, click OK. On the
Filters tab you will see the new filter in the list.
Note Creating a filter that forwards messages with Level 1
notification is equivalent to creating a filter that forwards
messages with high priority.
Messages that you receive with Level 1 notification will
appear in the Messages screen in bold text. Once you read
the message and return to the Messages screen, the
message is no longer in bold text.
Using the desktop software — Summary
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59
To rearrange the order of your filters, select the filter you’d like to
move and click the up or down arrow buttons.
Summary
In this chapter, you learned how to use the desktop software. You
can backup and restore information, synchronize email and PIM,
and redirect email.
Note As each email message arrives at your PC, the first filter
listed is applied. Therefore, when adding a filter that is more
restrictive in nature than the defaults, ensure that it is
placed at the TOP of the filter list, so that it will be applied
first to the incoming messages.
If you have set rules on your desktop to move specific
messages to a different folder as soon as they arrive in your
Inbox, these messages will be forwarded to your handheld
only if you specify email redirection from that folder. You can
change the folders from which email is redirected in the
Advanced tab. See the “Redirector Settings” online help for
more information on folder redirection and the Advanced
tab.
4
Composing and sending
email
In the previous chapters of this guide, you learned about your
handheld’s main components, and the general procedures required
for sending and reading messages, and the desktop software tools.
This chapter explains the different features that the handheld offers
for advanced composing and sending.
Sending one-time messages
This send option is a short-cut method and the recipient’s address
will NOT be saved in your Address Book.
1. In the Home screen, scroll to the Compose icon and click.
2. The To: screen appears. Scroll to [Use Once] and click to view
the menu. Select Use Email and click.
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3. The One Time Email screen appears and you can type your
contact’s email address. Click the trackwheel to view the menu
and select Continue by clicking again.
4. Type a subject, press ENTER and begin composing your
message. When you are ready to send the message, click the
trackwheel to view the menu. Scroll to Send and click.
From the Messages screen you can view the sent message’s status.
Messages to multiple contacts
You can send a message to more than one recipient and choose
whether recipients are addressed directly (To), carbon copied (Cc),
or blind carbon copied (Bcc). See the Address Book chapter for
information on adding contacts to your Address Book.
1. In the Home screen, scroll to the Compose icon and click.
2. In the To: screen (after selecting a main recipient and a send
method), click the trackwheel to view the menu. Click either
Add To, Add Cc, or Add Bcc. (In this example, we use Add Cc.)
Composing and sending email — Customizing the auto signature
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3. The Select Address screen appears, listing all of your contacts’
names. Scroll to a name (or type the first letters of your
contact’s name to start a search and then scroll to the name.)
Click the trackwheel to view the menu, then scroll to Use and
click.
4. You return to the To: screen where the additional recipient
appears in the list. Type your subject in the Subject field and
press ENTER to begin composing your message.
5. When you have finished composing your message, click to
view the menu. Scroll to Send and click.
Customizing the auto signature
Once you install the desktop software, an auto signature is included
on all email messages sent from your handheld. You can customize
this text in the Redirector Settings tool of the desktop software. See
Note If you’ve entered multiple addresses for the contact, you will
be shown a list of the addresses. Scroll to choose an
address and click.
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the online help for more information on how to change the auto
signature.
Receiving delivery confirmation
You can receive a confirmation when sending a message by email.
1. In the Home screen, scroll to the Compose icon and click.
2. Select the recipients of the message by following the standard
email message procedure (shown on page 25). In the Subject
field, type <confirm>, followed by your subject line.
Note The auto signature is included only on messages which use
email as the send method.
To disable the auto signature, clear the text in the
Redirector Settings tool of the desktop software.
Note You will have to use the Select Symbol screen (press
ALT+SPACE) to insert the angle brackets in the subject line.
See page 73 for more information.
Composing and sending email — Using AutoText
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3. Type your message and then send it. When the message has
been delivered to the recipient’s handheld, you will receive a
new message indicating that your sent message has arrived.
Using AutoText
The handheld’s AutoText function automatically replaces certain
text that you type with pre-programmed text. You can increase how
quickly you compose messages by using AutoText. By configuring
the default AutoText entries and adding new ones to meet your
specific needs, AutoText will:
•automatically correct commonly misspelled words.
•automatically replace abbreviations and acronyms with
complete words.
•automatically enter commonly-used strings of words into a
message by typing only one keyword.
•automatically insert punctuation and symbols into your
message without using the ALT key or symbols library.
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How AutoText works
1. In the Home screen, scroll to the Compose icon and click.
2. While composing your message in the To: screen, type the text
‘hte’. The text ‘hte’ is a default AutoText entry that tells the
handheld to replace the text with the correctly spelled word
‘the’.
3. As soon as you press the SPACE key, the correct spelling
replaces the error.
Note There are several shortcuts built into the AutoText function
for inserting macros into messages. These shortcuts
include inserting the time, date, etc. See page 68 for more
information on creating AutoText entries using macros.
Composing and sending email — Using AutoText
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To add a new AutoText entry
You may want to customize your AutoText database by adding
specific AutoText entries.
1. In the Home screen, scroll to the Options icon and click.
2. The Device Options screen appears. Scroll to AutoText and
click. The AutoText screen appears with a list of default
AutoText entries. Click to view the menu. Scroll to New Item
and click. You will be prompted with three fields: Replace (for
the keyword) and With (for the word or phrase that should
appear instead) and Using (for selecting either Specified case
or SmartCase).
3. Type the keyword in the Replace field and the replacement text
in the With field. Press ALT while you roll the trackwheel to
alternate between Use specified case (which will use the word
exactly as you’ve typed it) or Use SmartCase (which will
capitalize the word if begins a sentence). Click to choose the
casing structure. If you skip this field, SmartCase will be used
automatically.
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4. Click the trackwheel to view the menu. Select Save Item by
clicking again.
You can test your new entry by typing the keyword while you
compose your message.
To add a new AutoText item using a macro
You can use AutoText macros to quickly enter standard items such
as dates, times, and owner information.
1. In the Home screen, scroll to the Options icon and click. The
Device Options screen appears. Scroll to AutoText and click.
The AutoText screen appears with a list of default AutoText
entries. Click to view the menu. Scroll to New Item and click.
You will be prompted with three fields: Replace: (for the
keyword) and With: (for the word or phrase that should appear
instead) and Using: (for selecting either Specified case or the
SmartCase, the default).
2. For this example, enter a short form for the date in the Replace
field. Scroll to the With field and click to view the menu.
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3. Scroll to Insert Macro and click. In the Insert Macro screen,
scroll to a macro (such as Short date) and click. The list of
macros includes: Short date, Long date, Short time, Long time,
Owner name, and Owner info.
4. Once the appropriate macro is in the With field, click the
trackwheel to view the menu. Scroll to Save Item and click.
The new AutoText entry will appear in the AutoText entries list in
alphabetical order. When you use this AutoText entry in a message
and press the SPACE key, the corresponding macro is inserted into
your message.
To edit an AutoText entry
You may wish to change a pre-programmed AutoText entry to suit
your needs.
1. In the Home screen, scroll to the Options icon and click.
2. The Device Options screen appears. Scroll to AutoText and
click. In the AutoText screen, scroll to the entry you would like
to edit. Click the trackwheel to view the menu. Scroll to Edit
Item and click.
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3. The Edit AutoText screen appears. If you need to scroll
horizontally while you make your edits, press ALT while you
roll the trackwheel. Make your changes to the current entry.
4. Click the trackwheel to view the menu. Scroll to Save Item and
click.
You will return to the AutoText screen where you can view your
changes.
To delete an AutoText entry
If you do not wish to keep an AutoText entry (either a default entry
or one that you’ve added), you can delete it.
1. In the Home screen, scroll to the Options icon and click.
2. The Device Options screen appears. Scroll to AutoText and
click. In the AutoText screen, scroll to the entry you would like
to delete. Click the trackwheel to view the menu. Scroll to
Delete Item and click.
3. A dialog box appears asking if you want to delete the entry.
Scroll to Delete and click.
You return to the AutoText screen and you can see that the entry is
no longer listed.
To perform an AutoText search
Rather than scrolling through your list of AutoText entries, you can
search to find an entry quickly.
1. In the Home screen, scroll to the Options icon and click.
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2. The Device Options screen appears. Scroll to AutoText and
click.
3. In the AutoText screen, type the first letter or first few letters of
the entry you would like to find. For this example, type the
letter ‘t’. The screen header will display the word Find,
followed by the letter ‘t’. The AutoText list will isolate all
entries beginning with the letter ‘t’.
4. Scroll to the desired entry or type additional letters to further
isolate entries.
5. Scroll to the correct entry, then click the trackwheel to choose to
edit or delete the entry.
Automatic formatting
The handheld’s built-in formatting capabilities extend beyond the
AutoText function to reduce your typing time.
Auto capitalization
As you compose a message, you do not have to worry about
pressing the SHIFT key to capitalize words — the handheld has two
methods of performing capitalization for you.
•Begin typing; you will see that the first letter you type is
capitalized automatically and that every letter following a
period becomes capitalized too. The handheld recognizes the
beginning of a new sentence and does the work for you. (To
stop the capitalization, press and hold the first character of a
sentence, and it will change to a lower-case letter.)
•If you want any other characters to be capitalized, press and
hold the character key until it becomes capitalized. You must
have the Key Rate (Options>Screen/Keyboard>Open) option
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set to either Slow or Fast for this feature to work. See page 153
for details on the Screen/Keyboard options.
Auto punctuation
You can insert a period automatically at the end of a sentence or
word by pressing the SPACE key twice. The next letter you type will
be capitalized.
Email fields
You can type an email address in an Email field of the Address
Entry screen without pressing the ALT key. Begin typing an email
address; instead of pressing ALT + L to insert the ‘@’ sign, simply
press the SPACE key to do so. When you press the SPACE key again, a
‘.’ character will be inserted.
To insert a blank space into the Email field, press BACKSPACE and
then press SPACE again. A blank space appears in the field. The next
time you press the SPACE key, the ‘@’ sign appears.
Number fields
You can type numbers in the Work, Home, Mobile, Pager, and Fax
fields without pressing the ALT key.
To type a number in one of these fields, simply press the associated
character key. For example, to display the number ‘4’, press the ‘R’
key. These fields support all numeric characters and the ‘-‘, ‘.’, ‘x’
and ‘)’ characters without pressing the ALT key.
Number lock
You can activate number lock (num lock) mode to type numbers
without holding down the ALT key. Press ALT + NUM (left SHIFT).
Num lock mode is activated and you can enter numbers in any
screen. Press SHIFT or ALT again to turn off num lock mode.
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Inserting symbols
You can enhance your messages by inserting symbols from the
handheld’s symbols library.
1. In the Home screen, scroll to the Compose icon and click.
2. The To: screen appears. Begin composing a message by
following the standard email message procedure (as shown in
“Sending a test Message” in Chapter 1.
3. Press ALT+SPACE to view the Select Symbol screen.
4. Use the trackwheel to scroll to the symbol that you would like
to insert into your message, then click to insert the symbol.
(You can also press the alpha key under the desired symbol.)
You return to your message in the To: screen and the symbol has
been inserted.
Note You can insert symbols into screens other than To: (such as
the New Address, Edit Address, Search Messages, and
AutoText screens) by following steps 3-4, below.
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Summary and tips
In this chapter, you learned more about composing and sending
email. Not only have you learned about sending messages, but you
have also been introduced to time-saving features such as AutoText.
In the next chapter you’ll learn more about receiving and reading
messages.
Tip You can also insert international characters/characters with
accents into your messages. When composing a message
or entering text, press and hold a letter key while rolling the
trackwheel to scroll through international characters/
characters with accents. When the desired character
appears, release the letter key.
Composing and sending messages - Tips
•Press C to create a new message while in the Messages screen.
•Press ALT and roll the trackwheel to scroll horizontally in any field
where you can enter or view text.
•Press SPACE to insert the “@” and “.” characters in an Email field.
•Press SPACE twice to insert a period while composing a message (the
letter following the period will automatically be capitalized.)
•Type the first letters of the name or the initials separated by a space to
find a specific contact in the To field.
•Press ALT + CAP (RIGHT SHIFT) to turn on caps lock mode (press
SHIFT again to turn it off).
•Press ALT + NUM (LEFT SHIFT) to turn on num lock mode (press SHIFT
again to turn it off).
•Press and hold a letter to capitalize it (works only with Key Rate
enabled).
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AutoText
•While composing a message, press br + SPACE to enter an open angle
bracket.
•While composing a message, press ld + SPACE to enter the current
date.
•While composing a message, press lt + SPACE to enter the current
time.
•While composing a message, press rb + SPACE to enter a closed
bracket.
Composing and sending messages - Tips
5
Receiving and reading email
In this chapter, you will learn about your options for received email
messages, how to receive more of a message, and how to work with
file and Address Book attachments.
Reading messages
When you receive a new message, the handheld will display visual
notification on the Home screen, and may provide other
notification, depending on how you have configured the handheld’s
options. Follow these steps to read a message.
1. In the Home screen, scroll to the Message Centre icon and
click. The Messages screen appears.
2. In the Messages screen, scroll to a message and click to view the
menu. Click Open.
Received message actions
Once you have read the email message, click the trackwheel to view
the menu. Select one of the following actions:
Mark Unopened — Marks the current message as unread.If you
synchronize the handheld with your desktop, the unread messages
on the handheld remain marked as unread on your desktop.
Reply — Sends a reply to the sender of the open message, without
including the original text.
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Reply with Text — Sends a reply to the sender of the open message.
The text of the original message appears below your reply. All of the
original message is sent, even if it was truncated on your handheld.
Reply to All — Sends a reply to all recipients of the message,
without including the original text.
Reply to All with Text — Sends a reply to all recipients and
includes the text of the original message as part of the reply.
Forward — Forwards the open message to another contact. If an
attachment is included with the message, it will be forwarded with
the message.
Select — Allows you to select text to be copied into a message.
These options are available only when you have your cursor in the
From or To field of the open message.
Copy — Allows you to copy a From line or Subject line which you
can paste into a message.
Compose Email — Opens the To screen, where you can compose an
email message. The sender’s name appears in the To: field. If the
sender has multiple addresses, the Select Address screen appears
instead.
Show Qualified Address — Shows the full SMTP address of the
recipient or sender. This option is available only when you have
your cursor in the From or To field of the open message with the
“Friendly Name” showing.
Show Friendly Name — Shows the first and last name of the sender
or the recipient. This option is available only when you have your
cursor in the From or To field of the open message with the
Qualified Address showing.
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Edit Address — Opens the Select Address screen where you can
choose an address to edit.
Add to Address Book — Adds the sender’s name and address to a
New Address Card, which you can complete with additional
information. This option is available only when you have your
cursor in the From field. See page 79 for more information on
adding contacts to your Address Book.
If the sender’s address is already in the Address Book, the menu
will contain these items instead of Add to Address Book.
Previous Item — Closes the current message and opens the
previous message.
Next Item — Closes the current message and opens the next
message.
Next Unread Item — Closes the current message and opens the next
unopened message.
Adding contacts to your address book
When you receive a new message from someone who is not
currently in your handheld’s address book, you can add the address
from the open message.
1. In the Home screen, scroll to the Message Centre icon and
click. The Messages screen appears.
2. Open a received message and scroll to the top. Place your
cursor in the From field and click to view the menu. Scroll to
Add to Address Book and click.
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3. The new contact’s information will be shown in the
NewAddress Card screen. Add any information you would
like to include for this contact.
4. Click to view the menu. Scroll to Save Address and click.
The contact is added to your Address Book and you return to the
open message.
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Summary and tips
In this chapter, you learned about reading and receiving messages.
You can select received message options, retrieve long messages,
manage file attachments, open address book attachments, and add
attachments to your address book.
Receiving and reading messages - Tips
•Press ALT and roll the trackwheel to page up and down in the
Messages screen.
•Press M to go to the Messages screen while in the Home screen or
Saved Messages screen.
•Press V to go to the Saved Messages screen while in the Home
screen or Messages screen.
•Press T to go to the top of a list or open message.
•Press B to go to the bottom of a list or open message.
•Press ALT and roll the trackwheel to scroll horizontally in any field
where you can enter or view text.
•Press ENTER to page down in an open message.
•Press G to return to the last cursor position if you choose to close a
message before you’ve finished reading.
•Press R when in a message to reply without text to the sender only.
•Press F when in a message to forward the message.
6
Managing messages
Find out how you can organize, customize, and search your list of
messages more efficiently.
Filing messages
The first time you synchronize your handheld and PC, the names
and structure of the folders in your desktop email program are
imported onto the handheld. If you file a message on your handheld
and then synchronize with your desktop, the messages are moved
and filed as you have specified. Until you can synchronize, the filing
feature will have limited functionality.
1. In the Home screen, scroll to the Message Centre icon and
click.
2. In the Messages screen, scroll to a message and click to view the
menu. Scroll to File Message and click.
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3. In the File Message screen, select the folder in which you want
to store the message. Click to view the menu, then select File
Message and click again.
Press the ESC key to return to the Messages screen.
Note You cannot create a new folder using your handheld.
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Searching messages
Use the handheld’s search function to locate specific messages. You
can specify and save the terms of several searches and use them at
any time. You can also perform a one-time search. Two default
searches (Inbox and Outbox) are saved on the handheld.
To perform an email search
1. In the Home screen, scroll to the Search Messages icon and
click.
2. The Search Messages screen appears. In the Name, Subject, or
Message fields, type the keywords for which you want to
search.
3. In the In field, press the SPACE key to specify where you want
to search for the name that you’ve entered. Choose from these
Note You can also search for messages while in the Messages
screen.
You do not need to complete all the fields in the Search
Messages screen. The more fields you complete, the more
narrow the search will be.
Note If you forget an exact spelling, you can search for a name
stored in your Address Book while still in the Search
Messages function. Type the first few letters of the name.
With your cursor in the Name field, click the trackwheel to
view the menu. Scroll to Select Name and click to see all
close matches for the name. (Or click again and select
View All to see all names in your address book.) In the
Select Address screen, select the name for which you
would like to search. Click the trackwheel to view the menu.
Scroll to Use and click. You return to the Search Messages
screen with your selected name in the Name field.
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fields: From Field, Any Address Field, To Field, Cc Field, or
Bcc Field.
4. Select the folder in which you want to search for messages. The
default is All Folders, but you can select a specific folder. In the
Folder field, press the SPACE key. The Select Folder screen
appears, listing the top level structure of your folders. Scroll to
the folder you want to use and click to view the menu. Scroll to
Select Folder and click.
5. Select the types of messages that you want the results of the
search to show. In the Show field, press the ALT key and scroll
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to select the type of messages to show. The default is to show all
sent and received messages. You can also view only the sent
messages or only the received messages.
6. After you have set the terms of your search, click the
trackwheel to view the menu.
7. To perform a one-time search without saving any of the terms
that you have specified, scroll to Search and click.
To save the terms of your search, scroll to Save Search and
click. The Save Search screen appears. Type a name for your
search in the Title field. You may also type a shortcut key to be
associated with that search. Click to view the menu. Scroll to
Save and click.
The results of your search are displayed in the Search screen.
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To edit a search
1. In the Home screen, scroll to the Search Messages icon and
click.
2. The Search Messages screen appears. Click the trackwheel to
view the menu. Scroll to Recall Search and click.
3. Your saved searches are listed. Select the search that you want
to edit then click to view the menu. Scroll to Edit Search and
click.
Note Once you have saved a search and have specified a
shortcut key, you can use ALT + the hotkey (shortcut key) to
carry out the search in the Messages screen.
When you enter text in the Subject or Message fields, the
Search Messages function will search for phrases
containing these characters in the subject line and the body
of your messages.
If you want to clear all the fields in your search and restate
your search terms, click to view the menu, scroll to New
Search and click. The fields in the Search Messages
screen are reset to the default values.
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4. The Save Search screen appears. In this screen, you can change
any of the information in the fields. When your changes are
complete, click to view the menu. Scroll to Save and click.
The search results are displayed; the search name appears in the top,
right-hand corner.
To edit a search once
1. In the Home screen, scroll to the Search Messages icon and
click.
2. The Search Messages screen appears. Click the trackwheel to
view the menu. Scroll to Recall Search and click.
3. Your saved searches are listed. Select the search that you want
to edit then click to view the menu. Scroll to Select Search and
click.
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4. The details of the search you have selected are displayed and
you can edit any of the fields. Once you have made your
changes, click to view the menu. Scroll to Search and click.
The results are displayed in the Search screen.
To delete a search
1. In the Home screen, scroll to the Search Messages icon and
click.
2. The Search Messages screen appears. Click the trackwheel to
view the menu. Scroll to Recall Search and click.
3. Your saved searches are listed. Select the search that you want
to delete then click to view the menu. Scroll to Delete Search
and click.
Note The changes you make to the search are not saved. If you
want to save your changes, select Save Search from the
menu. The Save Search screen appears. Click to view the
menu, scroll to Save and click.
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You return to the Search Messages screen and you can see that the
search is no longer listed.
To search for the sender
When you have a received message selected in the Messages screen,
you can search for all messages received from that contact. This
feature is helpful if you want to search for all messages relating to a
new message that you have received.
1. In the Home screen, scroll to the Message Centre icon and
click.
2. Select a received message from the contact for which you want
to search then click to view the menu. Scroll to Search Sender
and click.
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All messages from that sender are shown in the Search screen.
Deleting messages
Although the handheld has ample memory for storing messages,
you should delete unnecessary messages in order to manage the
message list more efficiently.
To delete a message from the Messages screen
If you are in the Messages screen, you can delete a message without
opening it. This procedure also applies for deleting messages from
the Saved Messages screen.
1. In the Home screen, scroll to the Message Centre icon and
click.
2. In the Messages screen, scroll to the message that you want to
delete and click to view the menu. Scroll to Delete and click.
Note If the handheld’s memory is full and you receive new
messages, the handheld will delete the oldest messages in
the Messages screen to accommodate new ones.
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3. A dialog box appears, asking if you are sure you want to delete
the item. Click Delete.
You return to the Messages screen and you can see that the message
is no longer listed.
To delete multiple messages
You can delete all messages prior to a particular date by selecting a
date field.
1. In the Home screen, scroll to the Message Centre icon and
click. In the Messages screen, scroll to a date field.
2. With the date field selected, click to view the menu. Scroll to
Delete Prior and click.
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3. A dialog box appears, asking if you are sure you want to delete
all prior items. Click Delete.
You return to the Messages screen and you can see that the
messages are no longer listed.
Resending a message
If, for some reason, your message is not sent properly on the first
attempt, you can resend the message to the same recipient. If you
want to send the message to a different recipient, you must use the
Forward Message or Edit Message options.
1. In the Home screen, scroll to the Message Centre icon and
click.
2. In the Messages screen, scroll to the message that you want to
resend and click to view the menu. Select Open by clicking
again.
3. The text of the message will appear. Click to view the menu.
Scroll to Resend and click.
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You return to the Messages screen and your message will be sent
again.
Marking a message as unopened
You can mark any message on the handheld unopened.
1. In the Home screen, scroll to the Message Centre icon and
click.
2. Scroll to an opened message. Click to view the menu. Scroll to
Mark Unopened and click.
Note If you are resending the message due to a failed
transmission, scroll to the top of the original message to find
out why the message was not sent properly. See the
desktop software online help for explanations of possible
error messages.
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The message will be marked unopened.
Marking all messages opened
If you have many messages on your handheld which you have not
read but you have read them on your PC, you may wish to mark all
messages opened.
1. In the Home screen, scroll to the Message Centre icon and
click.
2. Scroll to the top of the list and select the date field.
3. Click to view the menu. Scroll to Mark Prior Opened and click.
Note You can also mark an open message unopened by clicking
to view the menu, scrolling to Mark Unopened and clicking
again.
You can use this procedure if you want to mark an
unopened message as opened. In the Messages screen,
select an unopened message. Click to view the menu.
Scroll to Mark Opened and click.
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All messages in the list will be marked as opened.
Summary and tips
In this chapter, you learned how to manage your messages more
effectively. Message management on the handheld is similar to
managing messages on your PC; you can file, search, or delete
messages at your convenience. In the next chapter you’ll discover
the various features of the handheld’s Address Book.
Managing messages - Tips
•Press ALT + I to view all Incoming messages in the Messages screen.
Press ALT + O to view Outgoing messages.
•Press ALT + a shortcut key to carry out a search in the Messages or
Saved Messages screens. You can specify the shortcut key.
•Press DEL with a date field highlighted to delete all messages prior to
and including the selected date.
7
Using the Address Book
The handheld contains an Address Book for storing various contact
information. The Address Book allows you to keep a customized
record of email addresses, mailing addresses, titles, and pager, fax,
business, and home phone numbers. It also stores personal
information about specific contacts in the form of notes.
Setting Address Book options
In your Address Book options, you can decide how you want to sort
your addresses, whether or not you want confirmation of deleted
addresses, and whether or not you want to allow duplicate names.
1. In the Home screen, scroll to the Address Book icon and click.
2. In the Address Book screen, click to view the menu. Scroll to
Options and click.
3. The Address Book Options screen appears, displaying the
following options:
•Sort By: Select how you want to sort the addresses in your
Address Book. Your choices are First Name, Last Name,
Company. The default setting is First Name.
•Confirm Address Delete: Select whether or not you want
to confirm deleting Address Book entries. The default
setting is Yes.
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•Allow Duplicate Names: Select whether or not you want
to allow more than one entry for the same name. The
default setting is Yes.
4. Scroll to the field you would like to set, then press the SPACE
key to scroll through your options. Release the SPACE key once
you have set the option to your preference.
5. Click the trackwheel to view the menu. Scroll to Save Options
and click.
You return to the Address Book screen.
Adding addresses
To add an individual contact’s information to the Address Book,
follow this procedure:
1. In the Home screen, scroll to the Address Book icon and click.
Note You can also open the Address Book Options screen from
the To: screen when composing a message.
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2. In the Address Book screen, click to view the menu. Scroll to
New Address and click.
3. Type your contact’s information and press ENTER after each
field. To clear information from a field, click to view the menu,
scroll to Clear Field, and click.
4. To save your contact information, click to view the menu. Scroll
to Save Address and click.
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Your new contact’s name will appear in alphabetical order in your
Address Book.
Address Book fields
The New Address screen has the following fields:
First: Type your contact’s first name. This field supports alpha-
numeric and symbol characters.
Last: Type your contact’s last name. This field supports alpha-
numeric and symbol characters.
Email: Type your contact’s email address. This field supports alpha-
numeric and symbol characters. Press the SPACE key once to insert
the ‘@’ sign; press the SPACE key again to insert a ‘.’ (period).
Company: Type the name of the company for which your contact
works. This field supports alpha-numeric and symbol characters.
Title: Type your contact’s job title/position. This field supports
alpha-numeric and symbol characters.
Note You can enter up to three email addresses for the same
contact. To add more than one email address, scroll to the
contact’s name in the Address Book screen. Click to view
the menu, scroll to Edit Address and click. Click to view the
menu and select Add Email Address. An additional field
appears in the New Address screen where you are able to
add a second email address. When you compose a
message for a contact with multiple email addresses, you
will be prompted to select the address to use.
Note If you continue to press space, you can continue to insert
periods. To insert a blank space, press the BACKSPACE key
and then the SPACE key again.
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Work: Type your contact’s business phone number. This field
supports numeric characters and the ‘–‘, ‘+’, ‘x’, ‘.’, ‘(‘, and ‘)’
characters without having to hold down the ALT key.
Home: Type your contact’s home phone number. This field
supports numeric characters and the ‘–‘, ‘+’, ‘x’, ‘.’, ‘(‘, and ‘)’
characters without having to hold down the ALT key.
Mobile: Type your contact’s mobile phone number. This field
supports numeric characters and the ‘–‘, ‘+’, ‘x’, ‘.’, ‘(‘, and ‘)’
characters without having to hold down the ALT key.
Pager: Type your contact’s pager number. This field supports
numeric characters and the ‘–‘, ‘+’, ‘x’, ‘.’, ‘(‘, and ‘)’ characters
without having to hold down the ALT key.
Fax: Type your contact’s fax number. This field supports numeric
characters and the ‘–‘, ‘+’, ‘x’, ‘.’, ‘(‘, and ‘)’ characters without
having to hold down the ALT key.
Address1 and Address2: Type your contact’s street address. These
fields support alpha-numeric and symbol characters.
City: Type your contact’s city. This field supports alpha-numeric
and symbol characters.
State/Prov: Type your contact’s state, province, or equivalent. This
field supports alpha-numeric and symbol characters.
Zip/Postal Code: Type your contact’s zip code or postal code, or
equivalent. This field supports alpha-numeric and symbol
characters.
Country: Type your contact’s country. This field supports alpha-
numeric and symbol characters.
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Notes: Type any reference notes you would like to keep about your
contacts. This field supports alpha-numeric and symbol characters.
Press the ENTER key for a new line.
User 1 to User 4: Type additional information for the contact. These
fields support alpha-numeric and symbol characters.
Viewing addresses
You can view the information for a specific contact in the form of an
on-screen business card.
1. In the Home screen, scroll to the Address Book icon and click.
2. In the Address Book screen, select the name of the contact
whose information you want to view. Click to view the menu.
Scroll to View Address and click.
3. A virtual business card appears listing all the information
you’ve entered for this contact.
Note You can change the name of a User-Definable field. Scroll
to the User-Definable field and click to view the menu.
Scroll to Change Field Name and click. A dialog appears
where you can rename the field by scrolling to the end of
the New Name line and pressing BACKSPACE to delete the
current name. Type the field’s new name and click.
Tip To jump to a number or email field in the business card,
press the first letter of the field name. For example, if you
have entered a fax number and you press F in this screen,
you move to the Fax field.
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Editing addresses
You can edit the information in any of the fields of an address entry.
Some Address Book fields are limited to numeric characters and
only a few alpha characters.
1. In the Home screen, scroll to the Address Book icon and click.
2. In the Address Book screen, select the Address Book entry that
you want to edit and click to view the menu. Scroll to Edit
Address and click.
3. In the Edit Address screen, use the trackwheel to move from
field to field. Press the ALT key as you roll to scroll horizontally
through the text to make your edits.
4. When you have made all the changes to the address fields, click
to view the menu. Select Save Address by clicking again.
Deleting addresses
You can delete old addresses from your Address Book to save
memory space.
1. In the Home screen, scroll to the Address Book icon and click.
2. In the Address Book screen, scroll to the contact that you want
to delete. Click to view the menu. Scroll to Delete Address and
click.
Note In the New Address or Edit Address screens, you can clear
whole fields quickly. Scroll to the field you wish to clear and
click the trackwheel to view the menu. Scroll to Clear Field
and click.
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3. A dialog box appears, asking if you want to delete the address.
Select Delete by clicking the trackwheel. (This dialog box will
appear only if Confirm Address Delete is enabled in the
Address Book Options screen.)
You return to the Address Book screen and you can see that the
entry is no longer listed.
Searching addresses
The handheld’s powerful search tool enables you to go directly to a
specific contact so you do not have to scroll through a lengthy
address list.
1. In the Home screen, scroll to the Address Book icon and click.
2. In the Address Book screen, type the first letter or letters of the
name of the contact that you want to find. The letter or letters
you type appear in the screen header, preceded by the word
Find.
3. To return to your complete list of contacts, click to view the
menu. Scroll to View All and click.
Summary and tips
In this chapter, you learned how you can store address information
for each person or company that you might want to contact. Not
Note The handheld searches the First, Last, and Company
names of contacts to find the first instance of your search.
As you type more letters for your search, fewer matches will
appear.
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only are you familiar with the various address book fields, but you
can also add, view, edit, delete, and search for addresses.
Using the Address Book - Tips
•Press the associated key on the keyboard while in number fields to
insert numbers without using the ALT key.
•Press SPACE to insert the “@” and “.” characters in an Email field.
•Type the first letters of the name or the initials separated by a space to
find a specific contact in the Address Book screen.
8
Managing Tasks
The handheld includes a Tasks function to help you manage and
schedule tasks. Use the Tasks function to make a list of tasks to be
completed.
Using the Tasks function
The handheld’s Tasks function allows you to keep a list of tasks to
be completed. Tasks can be sorted by subject, priority, due date, or
status.
To set task options
1. In the Home screen, scroll to the Tasks icon and click.
2. In the Tasks screen, click to view the menu. Scroll to Options
and click.
3. The Tasks Options screen appears, displaying the following
two options:
•Sort By: Select how you want to sort the tasks in your
Tasks screen. Choose from Subject, Priority, Due Date, or
Status. By default, this option is set to Subject.
Note You can copy Task entries from your PC to your handheld
using the Intellisync tool. See the Intellisync online help for
more information.
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•Confirm Task Delete: Select whether or not you want to
confirm deleting task entries. By default, this option is set
to Yes. If this field is set to No, tasks will be deleted
without a confirmation prompt.
4. Scroll to the field you would like to set, then press the SPACE
key to scroll through your options. Release the SPACE key once
you have set the option to your preference.
5. Click the trackwheel to view the menu. Scroll to Save Options
and click.
You return to the Tasks screen.
To add tasks
1. In the Home screen, scroll to the Tasks icon and click.
2. In the Tasks screen, click the trackwheel to view the menu.
Scroll to New Task and click.
3. In the New Task screen, complete the information for the task.
Press ENTER after each field. In the Status, Priority, and Due
Date fields, use the SPACE key to scroll through your options.
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Release the SPACE key once you have set the field to your
preference.
4. Click to view the menu, then scroll to Save Task and click.
Your new task will be listed in the Tasks screen with one of the
following three icons beside it, depending on the task’s status.
Icon Description
The task has been completed.
The task has been deferred or is waiting.
The task has not been started or is in progress.
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Task fields
The New Tasks screen contains the following fields:
Task: Type the subject of the task.
Status: Choose the status of the task. Your options are Not Started,
In Progress, Completed, Waiting, and Deferred. The default is Not
Started.
Priority: Choose the priority of the task. Your options are Normal,
Low, and High. The default is Normal.
Due: Select the date for the task’s completion. Your options are
None or By Date. If you select None, no due date will be recorded
for this task. If you choose By Date, you can select the date on which
this task is due. Scroll to the day, date, month or year, and press the
SPACE key to change the date.
Notes: Type any reference notes you would like to keep about the
task.
To view and edit tasks
1. In the Home screen, scroll to the Tasks icon and click.
2. Scroll to the task that you want to view or edit, then click to
view the menu. Select Open Task by clicking again.
3. The Edit Task screen appears with the task details listed. To
edit the task, scroll to the field you would like to change, then
press the SPACE key to scroll through the options. Release the
SPACE key once you have set the field to your preference
4. Once you have finished viewing or editing the task, click to
view the menu. Scroll to Save Task and click.
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You return to the Tasks screen.
To delete tasks
1. In the Home screen, scroll to the Tasks icon and click.
2. In the Tasks screen, scroll to the task you want to delete, then
click to view the menu. Scroll to Delete Task and click.
3. A dialog box appears, asking if you want to delete the task.
Click Delete. (This dialog box appears only if you have set the
Confirm Task Delete field to Yes in the Tasks Options screen.)
You return to the Tasks screen and you can see that the task is no
longer listed.
To change a task’s status
1. In the Home screen, scroll to the Tasks icon and click.
2. In the Tasks screen, select the task for which you want to
change the status, then click to view the menu.
3. Depending on the task’s current status, scroll to either Mark
Completed or Mark In Progress and click.
Note Delete all completed tasks by scrolling to Delete
Completed and clicking.
You can also delete tasks in the Edit Task screen.
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The task’s status is changed.
Summary and tips
In this chapter, you learned how you can organize your time and
projects using the Tasks function. You can add, view, edit, delete,
and set options for tasks and modify the status of your tasks so that
you know which of your projects have been completed.
Note You can change the status of a completed task to “In
Progress”. You can mark a task “Completed” if it is marked
“Deferred”, “Waiting”, “Not Started”, or “In Progress”. To
change a task to a status other than “Completed” or “In
Progress,” edit the task. See page 112 for more information
on editing tasks.
Managing tasks - Tips
Tasks
•Press DEL to delete a task
•In the Edit Task screen, type the first letter of an available option to
select it. For example, in the Priority field, type L for Low N for Normal,
H for High.
9
Managing Appointments
The handheld includes a Calendar function to help you manage and
schedule appointments. You can use this function to keep track of
appointments and events, including the duration of the
appointment, the location, and any additional notes.
Using the Calendar function
The handheld’s Calendar function displays appointments in Month,
or Day View (the default). You can change the view at any time.
To set Calendar options
1. In the Home screen, scroll to the Calendar icon and click.
2. In the Calendar screen, click twice (in Day View), or three times
(in Month View) to view the menu. Scroll to Options and click.
3. The Calendar Options screen appears, displaying these options:
•First day of week: Set the day on which your week starts.
By default, this option is set to Monday.
•Start of day: Set the time at which your day starts. By
default, this option is set to 9:00 a.m.
Note You can copy Calendar entries from your PC to your
handheld using the Intellisync tool. See the Intellisync
online help for more information.
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•Start Calendar in: Specify the view you would like to see
when you click the Calendar icon. Your choices are Day
View (the default) or Month View.
•Events Remind by Default: Select whether or not you
want to be reminded of events.
•Confirm Deletes: Choose whether or not to see a
confirmation prompt when you delete appointments. By
default, this option is set to confirm, as indicated by a
checked box.
4. Scroll to the field you would like to set, then press the SPACE
key to change options.
5. When the options are set to your satisfaction, click the
trackwheel to view the menu. Scroll to Save Options and click.
You return to the Calendar screen.
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To switch views
The Calendar screen provides two views: Day View, and Month
View. Each view has an associated list that allows you to move
quickly to other days and months. If you switch views and then exit
the Calendar, the latest view will appear the next time you open the
function.
1. In the Home screen, scroll to the Calendar icon and click. One
of the Calendar screens will appear.
2. Depending on your current view, you can change views in one
of these ways.
•If you are in Day view, click to view the menu. Scroll to
View Month and click to change to Month View.
•If you are in Month View, click the trackwheel to change
views. If necessary, click a second time to change to Day
View.
Day View
This view displays all appointments for a given day. The subject of
the appointment appears beside the start hour and a sidebar spans
the length of the appointment.
Note The order in which the screens appear, depends on the
view chosen in the Start Calendar in field.
Note You can use the Day View to quickly add the name and time
of a new appointment. Scroll to the time when the
appointment will occur and type a name for the
appointment. When you press the SPACE key, the
appointment will appear beside the time. Later, you can
click to see the menu and select the Appointment Details
screen to add information about the appointment.
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When Day View opens, it contains a list of the days and dates of the
week. You can change the day displayed on the screen by scrolling
to that day in the list. To close the list, click the trackwheel. To open
the list, click to view the menu and select Show Days.
Month View
When you first open or switch to Month View, the screen will show
a list of months, with the current month highlighted. As you scroll
through the list, the highlighted month will be displayed. To select a
month, scroll to the month and click the trackwheel. The selected
month appears, but the list has closed.
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You can scroll horizontally through the days of the month. Days
with appointments will be outlined by a square.
Appointments can be added only in Day View. To change to Day
View quickly, scroll to a date and click the trackwheel. The selected
date appears in Day View.
To add appointments
1. In the Home screen, scroll to the Calendar icon and click.
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2. In the Calendar screen, click twice to view the menu. Scroll to
New Appointment and click.
3. In the New Appointment screen, use the trackwheel to go from
field to field, adding information for the appointment. In fields
that have selectable values, press the SPACE key to view the
options.
4. In the Reminder field, select the amount of notification you
want before the appointment. If you do not wish to be
reminded of the appointment, set this field to None.
5. If the appointment will occur regularly, set the Recurrence field
to reflect how often the appointment should appear in your
calendar. See page 128 for more information on setting
recurring appointments.
6. To save your appointment, click to view the menu. Scroll to
Save and click.
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You return to the Calendar screen.
Appointment fields
The New Appointment screen contains the following fields:
Subject: Type the subject for the appointment.
Location: Type the location where the appointment is to be held.
All day event? Press the SPACE key to indicate an all day event.
Start: Select the start date of the appointment. The default is today’s
date. Select the start time for the appointment. The default is the
current time, rounded to the nearest hour. (You can change the hour
and minutes settings by pressing the SPACE key.)
End: Select the end date of the appointment. The default is today’s
date. Select the end time for the appointment. The default is an hour
after the start time. (You can change the hour and minutes settings
by pressing the SPACE key.)
Duration: The duration fields show the length of the appointment.
If you change the values in these fields, the End: field will
automatically reflect these changes.
Reminder: Select how early you want to be notified of the
appointment. You can change settings by pressing the SPACE key.
Your choices are 15 minutes, 30 minutes, 1 hour, 2 hours, 4 hours, 8
hours, 1 day, 2 days, 3 days, 4 days, 5 days, 6 days, 7 days, and
None. The default is 15 minutes in advance of the start time.
Note You can use the Day View to quickly add the name and time
of a new appointment. Scroll to the time when the
appointment will occur and type a name for the
appointment. Later, you can click to see the menu and
select the Appointment Details screen to add information
about the appointment.
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Recurrence: Set whether or not the appointment is a recurring
appointment. The default is None. See below for more details on
setting the recurrence for appointments.
Notes: Type any reference notes you want associated with this
appointment.
To set recurring appointments
You can specify that the same appointment reappears in your
Calendar at regular intervals.
1. In the Home screen, scroll to the Calendar icon and click. In the
Calendar screen, click twice to view the menu. Scroll to New
Appointment and click. Add the information for your
appointment as usual.
2. In the Recurrence field, press the SPACE key to display
additional fields.
3. In the Recurrence field, press the SPACE key until the desired
option appears on screen. Your options are: Daily, Weekly,
Monthly and Yearly. (For example, select Daily to set an
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appointment recurring on a daily basis.) A message below the
Recurrence field will show how often the appointment will
occur.
4. In the Every field, press the SPACE key until the desired amount
of time between appointments appears on screen. (For
example, select 2 to set an appointment recurring every second
day.)
5. In the End field, set the specific date on which the recurring
appointment should end. (By setting this field to Never, you
will have a constant recurring appointment.)
6. When you are satisfied with these terms, click to view the
menu. Scroll to Save and click.
Note If you set your appointment to recur weekly, you can specify
the day of the week on which it should recur. If you set your
appointment to recur monthly or yearly, you can set the
relative date on which the appointment will recur.
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To view appointments
In Day View, you can see the specifics for your appointment by
selecting the appointment, clicking to view the menu, scrolling to
Appointment Details and clicking.
In Month View, you can view the appointments by selecting the
appointment’s date and clicking (either once or twice, depending on
how you’ve set your options) until the Day View appears. Scroll to
the appointment and click to view the menu. Scroll to Appointment
Details and click.
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To edit appointments
1. In the Home screen, scroll to the Calendar icon and click.
2. In the Calendar screen follow one of these procedures:
In Day View, select the appointment and click to view the
menu. Scroll to Appointment Details and click.
In Month View, select the appointment’s date and click (either
once or twice, depending on how you’ve set your options) until
the Day View appears. Scroll to the appointment and click to
view the menu. Scroll to Appointment Details and click.
3. If you’ve selected a recurring appointment, you can edit all
occurrences of the appointment (choose Edit the series) or you
can edit only the selected appointment (choose Edit this
occurrence).
4. The Appointment Details screen appears, displaying all of the
details for the appointment. Edit the information in any of the
fields. For information on the fields, see “Appointment fields”
on page 127.
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5. If you are editing a recurring appointment, scroll to the
Recurrence field and press the SPACE key to change the settings.
6. When the appointment has been edited to your satisfaction,
click the trackwheel to view the menu, scroll to Save and click.
You return to the Calendar screen.
To delete appointments
1. In the Home screen, scroll to the Calendar icon and click.
2. In the Calendar screen follow one of these procedures:
In Day View, select the appointment and click to view the
menu. Scroll to Delete and click.
In Month View, select the appointment’s date and click (either
once or twice, depending on how you’ve set your options) until
the Day View appears. Scroll to the appointment and click to
view the menu. Scroll to Delete and click.
3. A dialog box appears, asking if you want to delete the
appointment. (This dialog box appears only if you have set the
Confirm Deletes field to Yes in the Options screen.) Select
Delete and click.
4. If your appointment is a recurring appointment, you can delete
all occurrences of the appointment or just the one you have
selected.
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You return to the Day View of the Calendar screen and you can see
that the appointment is no longer listed.
Summary and tips
In this chapter, you learned how you can organize your time and
appointments using the Calendar functions. You can add, view,
edit, delete, and set options for appointments. In the Calendar
screen, you can switch between Day View and Month View.
Managing appointments - Tips
•Press P to go to the previous day/week/month in the Calendar screen.
•Press N to go to the next day/week/month in the Calendar screen.
•Press ALT and roll the trackwheel in Day View to view to change the
time in 15-minute increments.
•In Month View scroll to a date and press ENTER to open the Day View
for the selected date. You can create an appointment at a selected
time or view an appointment if one is highlighted.
•Press SHIFT and roll the trackwheel in to cycle quickly through the
views.
10
Using the MemoPad
The handheld contains a MemoPad for recording lists, notes, or
other important information that you type aside from email
messages.
Using the MemoPad function
You can use the MemoPad function to add, edit, view, and delete
important memos.
To set MemoPad options
1. In the Home screen, scroll to the MemoPad icon and click.
2. In the MemoPad screen, click to view the menu. Scroll to
Options and click.
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3. The MemoPad Options screen appears, displaying the Confirm
Delete option. Pressing the SPACE BAR changes the field. By
default this field is set to Yes, which allows you to confirm
memo deletions. Setting the field to No, deletes memos without
showing a confirmation dialog.
4. When the option is set to your preference, click to view the
menu. Scroll to Save Options and click again.
You return to the MemoPad.
To add memos
1. In the Home screen, scroll to the MemoPad icon and click.
2. In the MemoPad screen, click to view the menu. Scroll to New
Memo and click.
3. Type a title for your memo and press ENTER. Then type the
body of the memo.
4. Once you have finished composing the memo, click to view the
menu. Select Save Memo by clicking again.
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You return to the MemoPad screen where your new memo’s title
appears in an alphabetical list.
To view memos
1. In the Home screen, scroll to the MemoPad icon and click.
2. In the MemoPad screen, select the name of the memo that you
want to view. Click to view the menu. Scroll to View Memo
and click.
The full memo appears on the screen.
Note Your memo must have a title before you can save it.
Note You can edit a memo you are viewing by clicking to view the
menu. Scroll to Edit Memo and click.
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To edit memos
1. In the Home screen, scroll to the MemoPad icon and click.
2. In the MemoPad screen, select the memo you want to edit and
click to view the menu. Scroll to Edit Memo and click.
3. In the Memo screen, you can add or edit text. Press the ALT key
as you roll to scroll horizontally through the text.
4. When you have finished making changes to your memo, click
to view the menu. Select Save Memo by clicking again.
To delete memos
1. In the Home screen, scroll to the MemoPad icon and click.
2. In the MemoPad screen, scroll to the memo you want to delete.
3. Click to view the menu. Scroll to Delete Memo and click. A
dialog box appears asking if you want to delete the memo.
(This dialog box appears only if you have set your the Confirm
Delete field to Yes in the MemoPad Options screen.) Scroll to
Delete and click.
You return to the MemoPad screen and the memo is no longer
listed.
Note While you are editing or composing a memo, you can clear
the Title field and the entire body of a memo. Scroll to the
field that you want to clear (either the Title field or the body)
and click to view the menu. Scroll to Clear Field and click.
The field is erased and you can add new text.
Note You can delete memos only in the MemoPad screen.
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Using the MemoPad - Tips
•Press T to go to the top memo in the list.
•Press B to go to the bottom memo in the list.
•Press ESC to exit the MemoPad screen.
•Press DEL to delete a memo.
•Press ENTER to view a memo.
11
Sending and receiving SMS
messages
In this chapter, you will learn how to send, read and manage SMS
(Short Message Service) messages.
About SMS messages
You can use your handheld to correspond with others who have
SMS capability. SMS messages are text-based messages that are sent
and received using the wireless network. As the name implies, SMS
messages are limited in length, usually to 160 characters.
Sending an SMS message
1. In the Home screen, scroll to the Message Centre icon and
click.
2. Click the trackwheel to view the menu. Scroll to Compose SMS
and click. The Select Address screen appears.
3. Follow one of these procedures.
Scroll to an SMS-compatible number.
OR
Click to see the menu and select New Address. Type the
recipient’s name and SMS-compatible number into the New
Address screen. Click to see the menu and select Save Address.
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4. Click to see the menu and select Use. If a recipient has several
phone numbers listed in the address book, you will be
prompted to choose one. Scroll to the number you want to use
and click the trackwheel. The Compose SMS Message screen
appears.
5. Type your message. As you type, the number of characters you
enter will appear at the top of the screen. As of this release,
messages can contain up to 160 characters. (This number may
change, depending on network capability.)
6. When you finish composing your message, click the trackwheel
to view the menu. Select Send by clicking again. The date will
be sent with your message automatically.
Using AutoText with SMS
The handheld’s AutoText function automatically replaces certain
text in SMS messages with pre-programmed text to help you
increase your composing speed. By configuring the default
AutoText entries and adding new ones, you can use AutoText to:
•send frequently used messages with a few keystrokes.
•correct commonly misspelled words.
•replace abbreviations and acronyms with complete words.
•enter commonly-used strings of words into a message by
typing only one keyword
Notes If you type more characters than the message can
accommodate, you will receive a Field Full message. Press
the BACKSPACE key to delete some of the characters. To
edit your message, press the ALT key and roll the
trackwheel to move horizontally through the message to the
section you want to change.
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For example, if you frequently ask friends to join you for lunch at
12:00 at a local restaurant, you can compose an Autotext message
that will send the message “Join me for lunch at Joe’s at 12:00?”.
1. In the Home screen, scroll to the Options icon and click. The
Device Options screen appears.
2. Scroll to AutoText and click. The AutoText screen appears with
a list of default entries. Click to view the menu. Scroll to New
Item and click. The AutoText New Item screen appears.
3. In the Replace field, type a short form for the message that you
can remember easily, such as j12 (for “joe’s at 12”).
4. In the With field, type Join me for lunch at Joe’s at 12:00?
5. In the Using field, press the SPACE key to choose Specified
Case, which tells the handheld to display your text exactly as
written.
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6. Click the trackwheel to view the menu. Select Save Item by
clicking again. You return to the AutoText screen where you
can see that your item has been added to the list of entries.
Press the ESC key twice to return to the Home screen.
Testing your AutoText message
You can test your new entry by typing the keyword letters while
you compose a message.
1. In the Home screen, scroll to the Message Centre icon and
click. Click the trackwheel and select Compose SMS. The Select
Address screen appears.
2. Scroll to an SMS-compatible number. Click to see the menu and
select Use. The Compose SMS Message screen appears.
Notes The shortcuts, spelling corrections, and any messages you
create in AutoText will work with email messages as well as
SMS messages.
Sending and receiving SMS messages — Using AutoText with SMS
Installation and User’s Guide
139
3. Type your message. As you type, enter the keyword letters in
your AutoText item—in this case j12—followed by the SPACE
key. The sentence “Join me for lunch at Joe’s at 12:00?” should
appear.
Auto capitalization and special characters
As you compose a message, you can bypass pressing the SHIFT key
to capitalize words: the handheld has two methods of performing
capitalization for you and can add accents to certain letters as well.
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Sending and receiving SMS messages — Receiving SMS messages
140
•Begin typing. You will see that the first letter you type is
capitalized automatically and that every letter following a
period becomes capitalized too. The handheld recognizes the
beginning of a new sentence and does the work for you.
•If you want to change the first letter in a sentence to a lower-
case letter, hold down the letter key until it becomes lower-case.
•If you want any other characters to be capitalized, press and
hold the character key until it becomes capitalized. You must
have the Key Rate option (Options>Screen/Keyboard>Open)
set to either Slow or Fast for this feature to work. See page 153
for details on the Screen/Keyboard options.
•Some letter keys—such as a, o, and e—have special characters
associated with them. To scroll through international or
accented characters while you are entering text, press and hold
a letter key while rolling the trackwheel. When the desired
character appears, release the letter key to select the special
character.
Receiving SMS messages
The handheld will show you the combined number of SMS
messages and email messages near the top of the Home screen (next
to an envelope icon). You may receive other notification, depending
on how you have set your notification options.
Reading a message
1. In the Home screen, scroll to the Message Centre icon and
click. SMS messages are listed with email messages in
chronological order, grouped by date.
Sending and receiving SMS messages — Receiving SMS messages
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141
2. In the Message Centre screen, scroll to the SMS message and
click to view the menu. Select Open by clicking again.
3. The new message appears on your screen in a session view. A
session view shows you the last few messages to or from the
same recipient, letting you read your short messages in context.
If necessary, use the trackwheel to scroll through the messages.
Tip Open SMS messages quickly by scrolling to a message
and double-clicking the trackwheel.
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Sending and receiving SMS messages — Received messages options
142
4. Press ESC to return to the Message Centre screen or click the
trackwheel to view the menu, then scroll to select your next
option.
Received messages options
Once you have read a new SMS message—and while the message is
still open—click the trackwheel to view your options. You can
handle the open SMS message in any of these ways:
Copy — Copies the currently selected item from the message
header—either the date or phone number. You can select Paste to
insert the copied date or number into a message while you are
composing it. The copied item can be pasted repeatedly, until you
copy another item, reset, or turn off the handheld. This option
appears only when your cursor is in the header of the SMS message
Select — Specifies a message or part of a message to copy. If you
choose this option, you return to the message where you can hold
down the ALT key and scroll to highlight the item to be selected.
Click to see the menu and choose Copy. You can select Paste to
insert the copied item into a message while you are composing it.
The copied item can be pasted repeatedly, until you copy another
item, reset, or turn off the handheld. This option appears only when
your cursor is in the body of the SMS message.
Mark Unopened — Marks the current message as unopened. If you
select this option, the message will remain marked unopened and
show the unopened icon on your handheld.
Reply — Sends a reply to the sender of the open SMS message.
Reply is the default menu option. If you select this option, the
session view screen appears, where you can type your reply while
you view recent messages to and from the sender.
Delete — Deletes the open message. If you select this option, you
must confirm the deletion before the message is removed.
Sending and receiving SMS messages — Summary and tips
Installation and User’s Guide
143
Previous Item — Closes the current message and opens the
previous message.
Next Item — Closes the current message and opens the next
message.
Next Unopened Item — If there are unopened items, closes the
current message and opens the previous message.
Options — Provides access to the SMS Options, allowing you to
customize your SMS messaging.
Cancel — Returns you to the list of messages.
Summary and tips
In this chapter, you’ve learned about composing and sending SMS
messages, and how to speed up your messages with autotext.
You’ve learned about reading received SMS messages, about the
options available for an open message, and how the handheld’s
session view helps give your messages context.
Composing and sending SMS messages - Tips
•Press ALT and roll the trackwheel to scroll horizontally in any field
where you can enter or view text.
•Press SPACE twice to insert a period while composing a message.
(The letter following the period will automatically be capitalized.)
•Press ALT + CAP (RIGHT SHIFT) to turn on caps lock mode (press
SHIFT again to turn it off).
•Press ALT + NUM (LEFT SHIFT) to turn on num lock mode (press SHIFT
again to turn it off).
•Press and hold a letter to capitalize it. You must have the Key Rate
field (Options>Screen/Keyboard>Open) set to Fast or Slow to use this
feature.)
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144
AutoText
•While composing a message:
press br + SPACE to enter an opening bracket “(“
•While composing a message:
press rb + SPACE to enter a closing bracket “)”.
•While composing a message:
press ld + SPACE to enter the current date.
•While composing a message:
press lt + SPACE to enter the current time.
Receiving and reading SMS messages - Tips
•Press ALT and roll the trackwheel to page up and down in the
Message Centre screen.
•Press T to go to the top of a list or open message.
•Press B to go to the bottom of a list or open message.
•Press ALT and roll the trackwheel to scroll horizontally in any field
where you can enter or view text.
•Press ENTER to go to the next line in an open message.
Composing and sending SMS messages - Tips
12
Customizing your
handheld’s options
Read this chapter to learn about customizing the handheld’s alarm
and notification functions as well as its many other options to suit
your specific needs.
Setting the alarm
The handheld has an Alarm function that you can set to tone at the
same time every day.
1. In the Home screen, scroll to the Alarm icon and click.
2. The Daily Alarm screen appears. Scroll to the field you would
like to set, then press the SPACE key to scroll through the
options. Release the SPACE key once you have set the field to
your preference.
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146
3. Once you have set the Alarm to your preference, click to view
the menu. Scroll to Save Changes and click.
Alarm fields
The Daily Alarm screen contains the following fields:
Alarm: Select whether or not you want the alarm to sound. The
default is Off.
Time: Set the time at which you want the alarm to sound. The
default is 12:00 AM.
Snooze: Select whether or not you want a snooze function, and the
interval between alarm beeps. Your choices are 1 minute, 5 minutes,
10 minutes and Disabled. The default is Disabled.
Active on Weekends: Select whether or not you want the alarm to
sound on weekends. The default is No.
Note When the alarm sounds, press any key to silence it. This
action will not disable the alarm; it will sound at the set time
again even if it has been silenced. To disable the alarm, set
the Alarm field to Off.
Customizing your handheld’s options — Choosing a notification profile
Installation and User’s Guide
147
Choosing a notification profile
The handheld has three default Profile functions that control
notification. The default settings are Loud (vibrate, loud tone, LED
flashing), Discreet (vibrate, LED flashing), and Quiet (no
notification).
You can quickly choose the profile that’s appropriate for the
activities in your business day. For instance, you can choose
Discreet notification when you attend meetings and switch to the
Loud profile in noisy locations.
1. In the Home screen, scroll to the Profiles icon and click. The
Profiles screen appears.
2. Scroll to the profile you would like to select.
3. Click the trackwheel to view the menu. Scroll to Enable and
click. In the Profiles screen, the word (On) appears next to your
selection.
You can also edit the default profiles and add new ones. For more
information, see “Profiles” on page 151.
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148
Customizing handheld options
You can customize any of the handheld’s options by following this
general procedure:
1. In the Home screen, scroll to the Options icon and click.
2. The Device Options screen appears. Scroll to the handheld
option that you want to change and click the trackwheel.
3. Scroll to the field that you want to change, then press the SPACE
key to scroll through your options. Release the SPACE key once
you have set the field to your preference.
4. Once you have set the options to your preference, click to view
the menu. Scroll to Save and click.
You return to the Device Options screen.
Customizing your handheld’s options — Handheld options
Installation and User’s Guide
149
Handheld options
The following options are available:
About
The About screen contains the handheld’s copyright information
which you can view but not change. Press the ESC key twice to
return to the Device Options screen.
Auto On/Off
Use the automatic on/off feature to maximize battery life and to
maintain optimal, extended messaging performance.
Weekday On: Set the handheld to turn on automatically at a specific
time throughout the week.
Weekday Off: Set the handheld to turn off automatically at a
specific time throughout the week.
Weekend On: Set the handheld to turn on automatically at a
specific time on the weekend.
Weekend Off: Set the handheld to turn off automatically at a
specific time on the weekend.
AutoText
The AutoText screen contains a list of all current AutoText entries.
You can add, edit, and delete entries as you wish. See page 65 for
more information on how to work with AutoText entries.
Note Both Weekday and Weekend options have an Enable/
Disable field. You must set this field to Enable for the
handheld to turn on and off automatically.
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Date/Time
Set the date and time so that your messages contain the correct time
stamp.
Date: Set the current date.
Time: Set the current time.
Time Zone: Select your time zone. The handheld will automatically
adjust the time depending on the time zone.
Time Format: Select a 12 hour or 24 hour clock.
Host Routing Table
No user-viewable settings.
Modules
Shows the version number of the installed modules.
Network
Radio: Turn the handheld’s radio on or off. In certain situations,
such as travelling by plane, it is important to turn off the radio in
your handheld to prevent radio frequency interference. (To turn the
radio off, in the Home screen, scroll to the Turn Wireless Off icon
and click.)
Active Network: Shows the network currently in use.
Note The information that you set in the Date, Time, and Time
Format fields will determine how the date and time appear
on the handheld’s Home screen and on the password
security screen.
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Owner
This information appears on the password security screen (if you
have set a password). If you do not enter any owner information, a
default message will appear on the password security screen.
Name: Type your name.
Information: Type any extra information that you want to appear
on the password security screen. We recommend that you include
your own (or your company’s) contact information in case the
handheld is lost.
Profiles
You can choose from three notification profiles and add additional
ones. The default settings are Loud (vibrate, loud tone, LED
flashing), Discreet (vibrate, LED flashing), and Quiet (no
notification).
You can further customize each of these profiles for the following
functions: Alarm, Calendar, SMS, and Email. For instance, you
may want the handheld to notify you differently for your daily
alarm than it does for your email messages, even though you want
both notifications to be loud. For more information on choosing
profiles, see “Choosing a notification profile” on page 147.
1. In the Device Options screen, scroll to Profiles and click. The
Profiles screen appears. Scroll to the profile you would like to
change, and click the trackwheel to view the menu. Scroll to
Edit and click. (To add a new profile, scroll to Add Profile and
click.) A screen for the your selected profile appears. If you are
adding a new profile, a Title field appears where you can type a
title for the profile.
Note You can also open the Profiles screen from the Home
screen by scrolling to the Profiles icon and clicking.
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152
2. Scroll to one of Alarm, Calendar, SMS, or Email, click the
trackwheel, and select Edit. The profile screen for the item
appears.
3. Scroll to the item you’d like to change and press the SPACE key
to cycle through the available settings.
4. Once you have set the options to your preference, click to view
the menu. Scroll to Save and click.
Profile fields
In Holster, Out of Holster: Customize the way that the handheld
notifies you of a new message while it is in or out of the holster.
Your options are: None, Tone, Vibrate, or Vibrate+Tone.
Tune: Select the tune you wish to hear when you are notified. You
can hear each tune by scrolling through the options. The default is
Tune 1.
Volume: Select the volume for your notification tune. Choose from
Low, Medium, High, Escalating, or Mute. The default is Low. The
Escalating option provides you with quiet notification progressing
to louder notification.
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Number of Beeps: Select the number of beeps the handheld should
make before notification stops. Choose from 1 to 5 beeps. The
default is 1.
LED Flashing: Select the length of time you want the LED to flash.
Choose from 5 minutes, 10 minutes, 15 minutes, 30 minutes or Off.
Repeat Notification: Set whether or not you want to be reminded of
unread messages waiting. Choose from:
•Low - the handheld will tone or vibrate once every 15
minutes for 30 minutes
•Medium - the handheld will tone or vibrate once every 10
minutes for an hour
•High - the handheld will tone or vibrate once every 5
minutes for 2 hours
•Off - you will not be reminded.
Screen/Keyboard
In the Screen/Keyboard screen, you can change the LCD screen’s
appearance by adjusting contrast levels and font size. You can also
change the key rate and tone.
Screen Contrast: Adjust the screen’s contrast if you’re having
trouble seeing the interface. If you are using the handheld in low
light, try the backlighting feature instead.
Font Family: View the font name; System is currently installed.
Font Size: Set the size of the font to be used on the screen. Choose
from 8, 10, or 12.
Key Tone: Set the key tone field to On if you want the handheld to
emit a tone each time a key is pressed.
Key Rate: Set the speed (Slow, Fast, or Off) at which your cursor
moves whenever the BACKSPACE, ENTER, or SPACE key is pressed
and held. The default setting is Slow.
Security
In the Security screen, you can set your password options to ensure
greater handheld security.
Password: Select whether or not you want to enable a password on
the handheld. The default is Disabled.
Security Timeout: Set the duration of time (in minutes) that the
handheld is idle before the password security screen appears. The
default setting is 2 minutes.
Service Book
This setting not yet operational.
Note For all other keys, the Key Rate setting controls an auto
capitalization feature. With Key Rate set to either Slow or
Fast (i.e., Key Rate must be enabled), you can press and
hold a key to capitalize it.
Note The password security screen will prompt you to “Press any
key”. Type the first letter of your password to gain access to
the Enter Password dialog box. Type the remaining letters
of your password to resume using the handheld.
Once you have set a password, you need to enter it to use
the Security screen again. You will also need to enter the
password when using the Security screen, as well as the
Application Loader. See page 29 for information on how to
set your password.
Customizing your handheld’s options — Handheld options
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155
SIM Card
In the SIM Card screen, you can view subscriber data as well as
information about on your location and network.
Status
The Status screen provides information about the handheld and the
wireless network. You cannot edit this information.
Signal: Shows the strength of the handheld’s network signal.
Battery: Shows the percentage of remaining battery life.
File Free: Shows the amount, in bytes, of available memory to store
messages, address entries, and AutoText entries.
File Total: Shows the amount, in bytes, of memory in use
PIN: Shows the handheld’s hardware identification number.
IMEI: Shows the International Mobile Equipment Identity number.
O/S: Shows the version of the Operating System.
Storage Mode
If you are not going to use your handheld for an extended period of
time (more than two weeks), you should put it into storage mode.
Putting the handheld into storage mode is different than just
turning it off and as a result, the current date and time and the
encryption key may be lost.
1. In the Device Options screen, scroll to Storage Mode and click.
The following message appears: “Storage mode powers off
device to save battery life. Continue?” Scroll to Yes and click.
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Customizing your handheld’s options — Summary
156
2. The following message appears: “Entering storage mode will
lose current time. Continue?” Scroll to Yes and click.
To activate your handheld again, insert it into the charging cradle,
connect the cradle to a power outlet, and after a few moments the
Home screen will appear.
Summary
In this chapter, you’ve discovered how to customize your
handheld’s options. You can set a number of handheld features,
including the alarm, auto on/off, AutoText, date/time, message
services, owner, screen/keyboard, security, and status. Knowing
how to customize these options allows you to personalize your
handheld and optimize its performance.
Note You can also activate the handheld from storage mode by
inserting a fine-tipped instrument such as a paperclip into
the reset hole located on the back of the handheld. Ensure
that the handheld is fully charged before you use it again.
See page 19 for more information on charging the
handheld.
Ensure that you set the date and time after you activate
your handheld again. If you do not set the date and time,
messages will be stamped with the date of January 1 and
will be placed at the bottom of your Messages screen.
Customizing your handheld’s options — Summary
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Customizing your handheld’s options — Summary
158
13
Specifications
Mechanical Properties
Display and control features
Weight: Approx. 142 g/5oz
Size (LXWXH): 117 X 78.5 X 18 mm
4.6”X3.1”X0.70”
Memory: 4 MB Flash memory
1 MB SRAM
Display: Full graphic LCD with backlighting,
160 x 160 pixel viewing area
Controls: Thumb-operated “roll-and-click”
trackwheel; PC-style keyboard
Message
Notification: on-screen notification; LED indicator;
audible beeper; mechanical vibrator
all configurable by user
Other features: Real-time clock; audible alarm;
AutoText and Address Book updates
Ports: combined data/charging port;
synchronization via high-speed RS232-
compatible data port
Handheld — Installation & User’s Guide
Specifications
160
Power
Temperature
Radio specifications
Frequency
Battery: Internal, rechargeable lithium cell
Charger: North American AC Adapter type
charging cradle
SIM Interface: Supports 5V and 3V SIMs only
Operating and
Storage: For best results, your handheld device
should be operated and stored in
conditions of moderate temperature and
humidity.
Single Band
Support PCS 1900
Interface
Protocols: RAP (RIM’s Radio Access Protocol).
Power Class: Class 1 (PCS 1900) as defined in GSM
02.06
Transmitting: 1850 to 1910 MHz
Receiving: 1930 to 1990 MHz
Specifications —
Installation and User’s Guide
161
Regulatory conformance
Accessories
Compliant with: •FCC Part 15 and Part 24
•Industry Canada ICES-003 and RSS 133
Headset Jack standard 3-terminal 2.5mm headset jack
Travel Charger optional
1.0 Definitions
1.1 "SOFTWARE" means the
RIM Software Product(s)
provided under this license to
You for use in conjunction with
the BlackBerry Handheld
Product (the "Handheld
Product"), regardless of
whether the SOFTWARE is the
BlackBerry Desktop Software
or software residing on the
Handheld Product. The term
SOFTWARE includes all
related software, regardless of
the form in which it is provided
to You or the form in which
You may subsequently use it,
and includes all documentation
and other written materials
related to the SOFTWARE and
the Handheld Product;
however, the term SOFTWARE
shall not include any software
applications developed by a
third party other than RIM
("Third Party Software"),
whether or not Third Party
Software accompanies or is
provided with the SOFTWARE
and/or Handheld Product.
Any such Third Party Software
BlackBerry Desktop
Software License
Agreement
This is a legal agreement between you, the Customer ("You"), and
Research In Motion Limited and its group companies ("RIM").
BY INSTALLING, USING OR MAKING ONE OR MORE COPIES
OF THIS SOFTWARE (OR ANY COMBINATION OF THE
FOREGOING), YOU ARE AGREEING TO BE BOUND BY THE
TERMS OF THIS AGREEMENT. IF YOU DO NOT AGREE TO THE
TERMS OF THIS AGREEMENT, PROMPTLY RETURN THE
SOFTWARE AND THE ACCOMPANYING ITEMS (INCLUDING
WRITTEN MATERIALS AND BINDERS OR OTHER
CONTAINERS) TO RIM.
Installation and User’s Guide
BlackBerry Desktop Software License Agreement
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shall be governed by an End-
User Software License
accompanying and relating
specifically to such Third Party
Software.
2.0 Grant of License
2.1 This RIM Software License
Agreement ("LICENSE") hereby
grants You a non-exclusive,
non-transferable right to install
and use one copy of the
SOFTWARE on a single CPU
residing on Your premises
solely in conjunction with the
Handheld Product. This does
not imply any rights to future
upgrades of the SOFTWARE.
3.0 Intellectual Property; Export
Restrictions
3.1 The SOFTWARE is owned
by RIM and is protected by
Canadian, U.S. and international
copyright laws. You must,
therefore, treat the SOFTWARE
like any other copyrighted
material. In addition, other
intellectual property laws,
including patent laws, and
treaties protect the SOFTWARE.
3.2 You may not print, copy,
reproduce, distribute, modify or
in any other manner duplicate
the SOFTWARE, in whole or in
part. You may make one (1)
copy for backup or archival
purposes.
3.3 You may not copy the
Handheld Product manual(s) or
any written materials
accompanying the SOFTWARE,
if any such materials are
included.
3.4 You may not decompile,
disassemble or otherwise
reverse engineer, to extent
permitted under law, the
SOFTWARE, or any part of it.
You do not have the right to
obtain or use any source code
for the SOFTWARE.
3.5 The SOFTWARE contains
cryptographic modules that
may be controlled for export
purposes by the governments of
the United States, Canada and
those of the United Kingdom.
The Software may not be used in
and/or exported to any country
other than the United States,
Canada and the United
Kingdom. Notwithstanding the
license grant in Section 2.1, You
agree that you will not export
the Software or use, or permit
any other party to use, the
BlackBerry Desktop Software License Agreement
Installation and User’s Guide
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Software in any country other
than the United Kingdom and
you agree to indemnify and
hold RIM harmless from any
damage caused by your failure
to comply with this Section 3.5.
4.0 Term
4.1 The grant of rights shall be
non-exclusive, non-transferable
and perpetual provided that
You do not breach the terms and
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and further provided that you
comply with the terms of any
documentation accompanying
the SOFTWARE and/or the
Handheld Product.
5.0 Warranty and Disclaimers;
U.S. Government Rights
5.1 RIM warrants that any disk
or other media that the
SOFTWARE is recorded on, if
provided by RIM, will be free
from defects in materials and
workmanship under normal use
and service for a period of 90
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Any implied warranties or
conditions relating to the
SOFTWARE to the extent they
are not disclaimed below are
limited to 90 days. This
warranty does not extend to any
disk or other media that has
been damaged as a result of
accident, misuse, abuse, or as a
result of service or modification
by anyone other than RIM.
5.2 RIM’s entire liability and
your exclusive remedy shall be a
replacement of the defective
disk, when You return to RIM
the defective disk and any
copies You have made of it. Any
replacement disk that is
supplied is warranted for the
remainder of the original
warranty period.
5.3 RIM DISCLAIMS ALL
OTHER WARRANTIES AND
CONDITIONS, EITHER
EXPRESS OR IMPLIED,
INCLUDING BUT NOT
LIMITED TO IMPLIED
WARRANTIES OR
CONDITIONS OF
MERCHANTABILITY, FITNESS
FOR A PARTICULAR
PURPOSE, AND
NONINFRINGEMENT, EACH
WITH RESPECT TO THE
SOFTWARE AND ANY THIRD
PARTY SOFTWARE, THE
ACCOMPANYING
MANUAL(S) AND WRITTEN
MATERIALS.
5.4 This limited warranty gives
You specific legal rights. You
may also have other rights that
vary by state or province. Some
jurisdictions may not allow the
exclusion or limitation of
incidental or consequential
damages nor allow limitations
on how long an implied
warranty lasts. Thus, the above
limitations or exclusions may
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5.5 IN NO EVENT SHALL RIM
BE LIABLE FOR ANY OTHER
DAMAGES WHATSOEVER
(INCLUDING, WITHOUT
LIMITATION, DAMAGES FOR
LOSS OF BUSINESS PROFITS,
BUSINESS INTERRUPTION,
LOSS OF BUSINESS
INFORMATION OR
CORRUPTION OR LOSS OF
DATA, OR OTHER
PECUNIARY LOSS) ARISING
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INABILITY TO USE THE
SOFTWARE OR ANY THIRD
PARTY SOFTWARE, EVEN IF
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IS INTENDED TO APPLY AND
DOES APPLY WITHOUT
REGARD TO WHETHER SUCH
DAMAGES ARE CLAIMED,
ASSERTED OR BROUGHT IN
AN ACTION OR CLAIM
SOUNDING IN TORT OR
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OTHER LAW OR FORM OF
ACTION. IN NO EVENT
SHALL RIM’S LIABILITY TO
YOU EXCEED THE COST OF
REPLACING THE MEDIA
UPON WHICH THE
SOFTWARE IS RECORDED.
5.6 This SOFTWARE is provided
with RESTRICTED RIGHTS.
Use, duplication or disclosure
by the U.S. Government is
subject to restrictions as set forth
in DFARS 227.7202 or in FAR
52.227-19, as applicable.
Contractor is Research In
Motion Limited, 295 Phillip
Street, Waterloo, Ontario,
Canada N2L 3W8.
5.7 This LICENSE is to be
construed under the laws of the
Province of Ontario, except for
any body of law governing
conflicts of law.
Limited Warranty
Research In Motion Limited (“RIM”), the manufacturer and
provider of the BlackBerry Solution, comprising the BlackBerry
Handheld, which together with the BlackBerry Cradle and Holster
comprise the BlackBerry Hardware, the BlackBerry Desktop
Software, and the associated wireless data service and
documentation, warrants to YOU, the end-user (“YOU”), that the
BlackBerry Hardware will be free from defects in workmanship and
materials for a period that is the shorter of (i) one (1) year from the
date that the BlackBerry Hardware was first purchased by YOU as
an original end-user and (ii) the period ending upon your breach of
the End-User’s Agreement entered into when YOU ordered the
BlackBerry Solution (the “Purchase Warranty Period”). If YOU
obtain the BlackBerry Hardware through a rental or lease program,
or any other non-purchase program, the warranty period (the
“Rental Warranty Period”) shall be for as long as YOU continue to
pay any required rental or lease fees. In no event, however, shall the
Rental Warranty Period exceed three (3) years. Continued repair or
replacement after the expiration of a Rental Warranty Period shall
be at the sole discretion of RIM, and the continuance of a program of
repair and replacement after the expiration of the Rental Warranty
Period shall not constitute a waiver of RIM’s right to terminate this
Limited Warranty or to declare that the Limited Warranty is no
longer in effect. The Purchase Warranty Period and the Rental
Warranty Period shall be hereinafter referred to as the “Applicable
Warranty Period”, meaning one or the other of the Purchase
Warranty Period or the Rental Warranty Period, as the context may
require. This Limited Warranty is not transferable. During the
Applicable Warranty Period, the BlackBerry Hardware, or one or
more of the BlackBerry Hardware components, will be repaired or
replaced at RIM's option, without charge for either parts or labor. If
the BlackBerry Hardware (or component thereof) is repaired or
replaced during the Applicable Warranty Period, the Applicable
Warranty Period will expire, if a Purchase Warranty Period, upon
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168
the later of the 91st day after repair or replacement or one year from
the date of original purchase. If the Applicable Warranty Period is a
Rental Warranty Period, the Applicable Warranty Period will expire
upon the earlier of YOU failing to pay any applicable charge or fee
or three years from the date the BlackBerry Hardware was first put
into service. Please consult your BlackBerry Handheld Installation
& User’s Guide for instructions on how to obtain customer support
for your BlackBerry Hardware.
This Limited Warranty does not apply to normal wear and tear, and
does not cover repair or replacement of any BlackBerry Hardware
damaged by misuse, accident, abuse, neglect, misapplication, or
defects due to repairs or modifications made by anyone other than
RIM or its authorized service representative. This Limited Warranty
does not cover physical damage to the surface of the BlackBerry
Hardware, including cracks or scratches on the LCD screen. This
Limited Warranty does not apply to any equipment other than the
BlackBerry Hardware as defined in this Limited Warranty or any
damage caused by malfunction of any accessory or peripheral
equipment. This Limited Warranty also does not apply if the
malfunction results from the use of the BlackBerry Hardware in
conjunction with accessories, products, services or ancillary or
peripheral equipment not approved or provided by RIM, and where
it is determined by RIM that such malfunction is not the fault of the
BlackBerry Hardware itself. Additionally, if malfunction results
from the failure of the user to abide by the Safety Information
contained in the package with the BlackBerry Solution, the Limited
Warranty may be void, and if it is not void, it shall not apply. Data
backup is presumed to be the responsibility of the user of the
BlackBerry Hardware. Neither your Wireless Solution Provider nor
RIM is responsible for data that may be damaged or lost at any time,
including, without limitation data lost or damaged during the
servicing of the BlackBerry Hardware, or through the use of
synchronization software. In as much as the wireless data service
provided as part of the BlackBerry Solution is provided via RIM
from a third party provider, we cannot guarantee or warrant that
Limited Warranty
Installation and User’s Guide
169
the wireless data service will always be available or will always
function properly. For this and other reasons, the BlackBerry
Solution should not be relied upon for the transmission of data
relating to emergency or life-threatening or mission critical
situations, and RIM disclaims any liability on its behalf and on
behalf of its Wireless Solution Providers for events or damages
resulting from such reliance or the failure of the wireless data
service to perform or to be available for your use of the BlackBerry
Solution, including, without limitation, the lack of service coverage
in the area in which YOU wish to use the BlackBerry Solution. To
the extent the third party providing the wireless data service
provides any warranties or guarantees that may be passed on to
YOU, such warranties and/or guarantees are automatically passed
on to YOU without any further effort on your part or on the part of
RIM.
REPAIR OR REPLACEMENT OF THE PRODUCT IS THE
EXCLUSIVE REMEDY PROVIDED TO YOU. THIS LIMITED
WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES OR
CONDITIONS, EXPRESS OR IMPLIED, INCLUDING ANY
IMPLIED WARRANTY OR CONDITION OF
MERCHANTABILITY AND/OR QUALITY OR FITNESS FOR A
PARTICULAR PURPOSE AND/OR ANY IMPLIED WARRANTY
OF NON-INFRINGEMENT. NEITHER RIM NOR ANY RIM
WIRELESS SOLUTION PROVIDER SHALL IN ANY WAY BE
LIABLE TO YOU FOR ANY DAMAGES YOU SUFFER OR INCUR
(INCLUDING, BUT NOT LIMITED TO, GENERAL, SPECIAL,
CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING
DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS
INTERRUPTION, LOSS OF BUSINESS INFORMATION AND THE
LIKE AND PERSONAL INJURY OR WRONGFUL DEATH
DAMAGES) ARISING FROM OR IN CONNECTION WITH THE
USE OR PERFORMANCE OF THE BLACKBERRY HARDWARE,
EVEN IF RIM OR A RIM WIRELESS SOLUTION PROVIDER ARE
AWARE OF THE POSSIBILITY OF SUCH DAMAGES. THIS
LIMITATION IS INTENDED TO APPLY AND DOES APPLY
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Limited Warranty
170
WITHOUT REGARD TO WHETHER SUCH DAMAGES ARE
CLAIMED, ASSERTED OR BROUGHT IN AN ACTION OR
CLAIM SOUNDING IN TORT OR CONTRACT, OR ON THE
WARRANTY, OR UNDER ANY OTHER LAW OR FORM OF
ACTION. ANY EXTERNAL BATTERIES PROVIDED WITH THE
BLACKBERRY HARDWARE ARE PROVIDED AS IS, AND ARE
NOT, FOR PURPOSES OF THIS WARRANTY, PART OF THE
BLACKBERRY HARDWARE. YOU ASSUME THE RISK OF USING
ANY ACCESSORY NOT PROVIDED AS PART OF THE
BLACKBERRY SOLUTION. IN NO EVENT SHALL RIM’S
LIABILITY TO YOU EXCEED THE PURCHASE PRICE OF THE
BLACKBERRY HARDWARE YOU PURCHASED, THE
CUMULATIVE SUM OF THE MONTHLY RENTAL FEES FOR
ONE (1) YEAR, OR THE COST OF REPAIRING OR REPLACING
THE BLACKBERRY HARDWARE, WHICHEVER IS GREATER.
THE LIMITED WARRANTY WITH RESPECT TO THE
BLACKBERRY DESKTOP SOFTWARE, TO ALL
DOCUMENTATION AND TO ANY FIRMWARE RESIDING ON
THE BLACKBERRY HARDWARE IS SET FORTH SEPARATELY
IN THE SOFTWARE LICENSE AGREEMENT FOUND IN THE
BLACKBERRY HANDHELD INSTALLATION & USER’S GUIDE.
This limited warranty gives YOU specific legal rights, and YOU
may also have other rights that vary from state to state. Some states
may not allow the exclusion of limitation of incidental or
consequential damages, may not allow limitations on how long an
implied warranty or condition lasts, or allow provisions that permit
the warranty to be voided. Thus, the above limitations or exclusions
may not apply to YOU.
This Limited Warranty is to be construed under the laws of the
Province of Ontario, except for any body of law governing conflicts
of law.