BlackBerry R857D-2-5 User Manual 857guide

BlackBerry Limited 857guide

user manual

Installation and User’s GuideBlackBerry HandheldModel R857D-2-5
Handheld Installation and User’s GuideLast revised 04/01/00Part Number: xxxxxAt the time of printing, documentation complies with versions:Operating System 2.0.13, Applications 2.0, and Desktop 2.0.© 1999-2000 Research In Motion Limited. All rights reserved. RIM, the RIM logo, Research In Motion, RIM 850 Wireless Handheld,RIM 857 Wireless Handheld, BlackBerry, BlackBerry Exchange Edition,the BlackBerry logo, the “envelope in motion” symbol and ‘Always On,Always Connected’ are trademarks of Research In Motion Limited,RIM, Research In Motion – Registered U.S. Patent and TrademarkOffice. All other brands, product names and company namesmentioned herein may be trademarks or registered trademarks of theirrespective holders.DataTAC is a trademark of Motorola, Inc. Windows 95/98/2000,Exchange, and Outlook are either trademarks or registered trademarksof Microsoft Corporation. All other brands, product names, companynames, trademarks, and service marks used herein are the property oftheir respective owners.Warning: This document is for the use of licensed users only. Anyunauthorized copying, distribution or disclosure of information is aviolation of copyright laws. While every effort has been made to ensure technical accuracy,information in this document is subject to change without notice anddoes not represent a commitment on the part of Research In MotionLimited.For more information on BlackBerry, call 1-877-BLK-BERRY.Research In Motion Limited295 Phillip Street, Waterloo, Ontario, Canada N2L 3W8Tel. (519) 888-7465 Fax (519) 888-6906www.rim.net Printed In Canada KM0400/957ug.book
FCC compliance statement (USA)FCC Class B Part 15 PENDINGThis device complies with Part 15 of the FCC Rules. Operation issubject to the following two conditions:• This device may not cause harmful interference, and• This device must accept any interference received, including interference that may cause undesired operation.This equipment has been tested and found to comply with the limitsfor a Class B digital device, pursuant to Part 15 of the FCC Rules.These limits are designed to provide reasonable protection againstharmful interference in a residential installation. This equipmentgenerates, uses and can radiate radio frequency energy and, if notinstalled and used in accordance with the manufacturer’sinstructions, may cause interference harmful to radiocommunications.There is no guarantee, however, that interference will not occur in aparticular installation. If this equipment does cause harmfulinterference to radio or television reception, which can bedetermined by turning the equipment off and on, the user isencouraged to try to correct the interference by one or more of thefollowing measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.WARNING Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment.
• Consult the dealer or an experienced radio/TV technician for help.Industry Canada CertificationThis device complies with Industry Canada RSS 119, undercertification number Pending.IC Class B complianceThis device complies with the Class B limits for radio noise emis-sions as set out in the interference-causing equipment standard enti-tled “Digital Apparatus,” ICES-003 of Industry Canada.
IMPORTANT SAFETY INFORMATIONPlease read these safety instructions and the operation instructionsprovided in this manual before operating the RIM 857 WirelessHandheld or its charging cradle. Retain these instructions for futureuse.Remember to follow any special regulations governing the use ofthe RIM 857 Wireless Handheld and always switch it off in areaswhere radio devices are forbidden, or when it may causeinterference or danger. Any safety laws and regulations pertainingto the use of cell phones and two-way radios will likely apply toyour use of the handheld. We encourage you to follow such lawsand regulations at all times. In particular, please observe allrestrictions on the use of radio equipment in fuel depots (fuelstorage and distribution areas), chemical plants, where blastingoperations are in progress or in any other area in which restrictionson radio transmissions are imposed. In addition, the RIM 857Wireless Handheld should not be used in locations that may behazardous including, without limitation, locations in whichhazardous or combustible gases may be present.The RIM 857 Wireless Handheld is not an FAA-approved electronicdevice for use on aircraft. Switch off the handheld when in anaircraft. The effect of the use of the handheld in an aircraft isunknown. Such use may affect aircraft instrumentation,communication and performance, may disrupt the network, andmay be illegal.Operation of any radio transmitting equipment, including thehandheld, may interfere with the functionality of inadequatelyprotected medical devices, including pacemakers. Consult aphysician or the manufacturer of the medical device if you have any
questions. Additionally, the effect of the radio signals from thehandheld on other electronic systems, including those in your car(such as electronic fuel-injection systems, electronic anti-skidbraking systems, and electronic cruise-control systems) is unknownand malfunction of these systems may result. Avoid using the handheld in any environment requiring your fullattention, such as when driving a vehicle. Do not use the chargingcradle as a means of storing your handheld while in a vehicle.When using a cradle, make sure that it is a cradle that RIM hassupplied for that particular use of your handheld. Do not use anycradle, charging unit or any other accessory or attachment that isnot manufactured or supplied by RIM or an authorized RIMaccessories supplier. Use of any accessory or attachment that is notsupplied or approved for use by RIM is not permitted as it maycause hazards. Do not place the RIM 857 Wireless Handheld or itscharging cradle on any unstable surface, such as a cart, stand,tripod, bracket, or table. It may fall, causing serious injury to a childor adult, and serious damage to the handheld.Discard the handheld properly. As the unit contains a lithiumbattery, neither the handheld nor the lithium battery should bedisposed of in fire. Dispose of the handheld containing the lithiumbattery in accordance with the laws and regulations in your areagoverning disposal of such cell types. Contact RIM if you have anyquestions concerning disposal of the handheld or the lithiumpolymer cell. The handheld should be operated only from the type of powersource indicated on the marking label. Refer to the operatinginstructions starting on page 19 for more information on the batteryand power supply. Power supply cords should be routed so thatthey are not likely to be walked on or pinched by items placed uponor against them, paying particular attention to cords at plugs,convenience receptacles, and the point where they exit from thecharging cradle. Do not overload wall outlets, extension cords, or
integral convenience receptacles as this can result in a risk of fire orelectric shock.Never push objects of any kind into the RIM 857 Wireless Handheldthrough openings as they may short-out parts that could result in afire or electric shock. Never spill liquid of any kind on the handheld.Do not use the handheld near water (for example near a bathtub or asink, in a wet basement, near a swimming pool, etc.). The RIM 857Wireless Handheld and its charging cradle should be situated awayfrom heat sources, such as radiators, heat registers, stoves, or otherproducts (including amplifiers) that produce heat.Unplug the charging cradle from the wall and refer the handheldand charging cradle for service to qualified service personnel if: • the power supply cord or plug is damaged• liquid has been spilled or objects have fallen into thehandheld or charging cradle• the handheld or charging cradle has been exposed to rainor water• the handheld or charging cradle has been dropped ordamaged in any way• the handheld or charging cradle does not operate normallyby following the instructions contained in this manual• the handheld or charging cradle exhibits a distinct changein performanceAdjust only those controls that are covered in this manual. Animproper adjustment of other controls may result in damage andWARNING To reduce the risk of fire or electric shock, do not exposethe handheld to rain or moisture.
will often require extensive work by a qualified technician to restorethe handheld or charging cradle to its normal operation.Unplug the charging cradle from the wall before cleaning. Do notuse liquid or aerosol cleaners. Rather, use a damp cloth to clean theunit. Failure to observe all these instructions will void the LimitedWarranty, and may lead to suspension or denial of services to theoffender, or legal action, or both.
ContentsFCC compliance statement (USA)..........................................3Industry Canada Certification ................................................4IMPORTANT SAFETY INFORMATION...................................5Welcome to your wireless solution ............................................13New for version 2.0.................................................................14Upgrading to version 2.0 .......................................................15Contents of your package......................................................15System Requirements.............................................................16About this guide......................................................................17About Research In Motion.....................................................17Customer support...................................................................18Get to know your handheld.........................................................19Handheld components...........................................................19Turning on your handheld....................................................22Turning off the handheld.......................................................23Description of keys .................................................................23Setting the date and time.......................................................37Setting message notification..................................................37Setting message delete ...........................................................38Using password protection ...................................................38Summary and tips...................................................................43Start sending email........................................................................45Turning on/off the radio .......................................................45Registering with the network................................................46Installing the Desktop Software............................................47Connect the handheld to your PC........................................48Enabling email redirection ....................................................50Sending a message..................................................................51Reading a message..................................................................53Summary..................................................................................55
Using the Desktop Software........................................................57Installation and setup.............................................................57Loading handheld applications............................................58Backing up files from handheld to the PC ..........................59Synchronizing email and PIM...............................................62Redirecting email....................................................................64Summary..................................................................................67Composing and sending messages.............................................69Setting message options.........................................................69Setting level of importance....................................................72Sending peer-to-peer messages.............................................73Sending one-time messages...................................................75Sending messages to many contacts ....................................76Customizing the auto signature............................................77Receiving delivery confirmation...........................................78Attaching Address Book entries...........................................79Using AutoText.......................................................................80Automatic formatting.............................................................86Inserting symbols....................................................................88Summary and tips...................................................................89Receiving and reading messages ................................................91Received message options.....................................................91Receiving long messages .......................................................93Sending file attachments........................................................94Managing Address Book attachments.................................95Adding contacts to Address Book........................................96Summary and tips...................................................................98Managing messages.....................................................................101Filing messages......................................................................101Saving messages....................................................................103Searching messages ..............................................................107Deleting messages.................................................................115Editing messages...................................................................119Resending a message............................................................120
Marking a message as unread.............................................121Marking all messages read ..................................................122Summary and tips.................................................................123Using the Address Book.............................................................125Setting Address Book options.............................................125Adding addresses .................................................................126Viewing addresses................................................................130Editing addresses..................................................................130Deleting addresses................................................................131Searching addresses..............................................................132Summary and tips.................................................................132Managing Tasks and Appointments........................................135Using the Tasks function .....................................................135Using the Calendar function ...............................................140Summary and tips.................................................................152Using the MemoPad and Calculator ........................................155Using the MemoPad function .............................................155Using the Calculator function.............................................158Summary and tips.................................................................163Customizing your handheld’s options ....................................165Setting the alarm ...................................................................165Customizing handheld options ..........................................167Handheld options.................................................................168Summary................................................................................177Frequently asked questions.......................................................179Alarm......................................................................................179Battery.....................................................................................179Storage....................................................................................180Home screen ..........................................................................181LCD screen.............................................................................181Messages.................................................................................182Punctuation............................................................................184Desktop Software..................................................................185
Resetting the handheld ........................................................188Specifications................................................................................191Index...............................................................................................195
Welcome to your wireless solutionBlackBerry is a mobile email solution that includes the RIM 857Wireless Handheld, charging/docking cradle, Desktop Software,and flat-rate airtime on a nationwide wireless data network.Equipped with a large 160x160 screen, rechargeable battery, 5 Mb ofFlash memory, RIM’s “always on, always connected” wirelesstechnology and QWERTY keyboard design, the RIM 857 WirelessHandheld provides users with the ultimate palm-sized handheldfor messaging and personal information.Get ready to experience the power of messaging with yourhandheld using functions such as: •Messages: Receive, read, reply to, compose, forward, save, file,and delete messages.•Compose: Create and send messages to Internet emailaddresses and to other handhelds.•Saved Messages: Store messages for future viewing.•Search Messages: Locate messages in seconds with thepowerful search tool.•Address Book: Store your personal directory of contactinformation, such as multiple phone and fax numbers, andemail addresses. Enter notes for individual contacts and searchthe database to find specific contacts.•Calendar: Keep track of appointments using one of the fourcalendar views: Day, Week, Month, or Agenda.•Tasks: Add, edit, and delete tasks and mark tasks as complete. •Alarm: Set the alarm on the handheld to sound daily.
Handheld — Installation and User’s GuideWelcome to your wireless solution — New for version 2.014•MemoPad: Compose, edit, and delete notes, memos and lists. •Calculator: Perform basic mathematical operations andconversions.•Options: Customize the way the handheld notifies you of newmessages; set the password; add, edit, and delete AutoTextentries; set the current date; program the automatic on/offfeature.•Lock: Lock the handheld with a password security screen sothat only you can use it. (This function is only visible in theHome screen after you have set a password.)•Turn Wireless Off / Turn Wireless On: Turn the handheld’sradio off when it may interfere with other radiocommunications, such as during a flight. Turn on the radioagain to send and receive messages.•Power Off: Turn off the handheld at night or on weekends.New for version 2.0The handheld (pre-installed with BlackBerry version 2.0 software)now supports folder management, which gives you the ability to filemessages on the handheld. When you first reconcile email (usingthe Intellisync tool) with your handheld, your desktop folderstructure is transferred to the handheld. Any messages filed on thehandheld are marked as read and moved into the correspondingdesktop folder. (See page 101 for more information.) You can alsoset your Message List Options to delete messages on both thedesktop and the handheld upon email reconciliation. (See page 69for more information.) The updated Search Messages function allows you to create andsave pre-defined searches on the handheld. You can use thesesearches in the Messages, Saved Messages, or Search Messagesscreens to find messages filed in a particular folder, sent to a
Welcome to your wireless solution — Upgrading to version 2.0Handheld — Installation and User’s Guide15particular address, or containing specific text. (See page 107 formore information.) The expanded Calendar function now supportsrecurring calendar appointments and offers you one of four views:Day, Week, Month, or Agenda.The updated Desktop Software allows you to turn off emailredirection if using the BlackBerry Enterprise Server. You can alsoselect from which desktop folders you want email to be redirected.See the Redirector Settings online help for more information.For a complete list of new features for version 2.0 of the software,refer to the README.txt file, included when you install the DesktopSoftware.Upgrading to version 2.0If you are currently using a previous version of the BlackBerrySoftware, you should upgrade to version 2.0. Before installing thenew software on your desktop and your handheld, you shouldperform a backup to store the contents of your handheld (such asAddress Book entries, messages, and calendar items) on your PC.See Chapter 3 or the Backup and Restore online help for moreinformation on performing a backup.Once you have backed up your handheld information to your PC,follow the instructions on page 58 for information on installing theDesktop Software.Contents of your packageYour package should contain the following:• Handheld•Cradle•Holster •This Installation and User’s Guide
Handheld — Installation and User’s GuideWelcome to your wireless solution — System Requirements16• Handheld Getting Started Card• Installation CD-ROMIf something from this package is missing or not working properly,contact the point of purchase.System RequirementsThe following components are required to install the DesktopSoftware:• Intel-compatible 486 or higher desktop with an available serialport• Windows 95/98/2000 with 8 Mb of RAM• Microsoft Exchange Client, Microsoft Outlook 97, Outlook 98(Workgroup installation), or Microsoft Outlook 2000 with anemail account on a Microsoft Exchange Server version 4.0 orhigher, that is capable of receiving email from the InternetYou must have the Desktop Redirector (Redirector.exe) running ona computer with a continuous connection to the company’sExchange Server. Use of the Desktop Redirector is not required ifemail will be redirected by the BlackBerry Enterprise Server.You have a Microsoft Exchange email account if:• You will be running Microsoft Outlook as your email clientand,• In Outlook, if you select Tools>Services, the dialog box containsa list of services that includes Microsoft Server.
Welcome to your wireless solution — About this guideHandheld — Installation and User’s Guide17About this guideThis guide provides information for operating the handheld and forinstalling the Desktop Software.A summary, including a list of relevant tips, is included at the endof each chapter.The ‘Frequently asked questions’ chapter will help you further withyour handheld. As well, the Desktop Software offers online help toguide you and answer your questions. To access the online help,select Help from any active window.About Research In MotionRIM is a world leader in the mobile communications market. Ourcurrent product portfolio includes mobile email solutions, wirelesshandhelds, and wireless modems.RIM has a history of developing breakthrough wireless datasolutions. Our products are based on industry-leading technologies,providing the best in radio coverage, small size, high performanceand long battery life. They offer the freedom of mobility and theability to stay in touch with people and information. And as peoplediscover new uses for wireless data technology, RIM will continueto address their needs and help them discover new frontiers inwireless data.Note Notes will appear in this format and will contain additionalinformation to help you perform the task being described. Tip Tips provide information about performing tasks and offerdifferent options to perform tasks.
Handheld — Installation and User’s GuideWelcome to your wireless solution — Customer support18Customer supportFor customer support: • U.S. and Canada: 1-877-BLK-BERRY• Email: support@blackberry.net• Web: www.blackberry.net
1Get to know your handheldThis chapter will help you get acquainted with your handheldbefore you start sending and receiving email. Handheld components Figure 1: Front view of handheldHere are some details on the handheld’s main components:LCD screenThe LCD screen is your interface with functions such as composingand reading messages, setting tasks and appointments, viewing andediting contact information, customizing device options, and
Handheld — Installation and User’s GuideGet to know your handheld — Handheld components20performing basic mathematical calculations. The Home screendisplays the current signal strength and battery level of thehandheld. In low light conditions, you can increase the readability of the LCDby using the backlighting feature. To activate backlighting, press thesilver key once. The backlight will shut off automatically if you donot press any keys or use the trackwheel for more than 20 seconds.(You can manually turn off the backlighting by pressing the silverkey again.)Keyboard and trackwheel The 33-key QWERTY keyboard provides access to all of the regularalphabetic characters; numeric characters, a symbols library,punctuation, and special characters can be generated using theorange ALT key in combination with the other keys. For easy typing,hold the device in both hands and use your thumbs. Roll and clickthe trackwheel for navigation and selection.A trackwheel that clicks!The trackwheel on the handheld has a unique feature for greaterusability and performance: it clicks! Pressing down on thetrackwheel with your thumb is comparable to the clicking functionof your PC mouse. Click to open menus and to select functions andmenu options.Holster (belt clip)A holster, equipped with a belt clip, accompanies the handheld.While in the holster, the handheld is protected and wearable. Youcan choose different forms of message notification based on whetherthe handheld is in or out of the holster. When you receive a new message and remove the handheld fromthe holster within five seconds, notification (based on how you’ve
Get to know your handheld — Handheld components Handheld — Installation and User’s Guide21set it) stops and the most recently received message will be open. Ifyou pull the handheld out of the holster and quickly replace it,notification stops but the message will remain marked unread. See“Setting message notification” on page 37 for information onnotification options.Serial portThe serial port on the bottom of the handheld fits into the prongs ofthe docking cradle. You must connect the docking cradle to your PCto use the Desktop Software (provided on the CD with yourpackage). The Desktop Software supports standard USB-to-serial portconverters. See Chapter 3, “Using the Desktop Software”, for moreinformation on installation procedures and serial connection details.Docking cradleThe docking cradle provides a link between the handheld and yourPC, so that you may use the Desktop Software provided with yourpackage. See Chapter 3, “Using the Desktop Software” for moreinformation on the cradle and the capabilities of the DesktopSoftware. ChargerThe handheld is designed to operate for one week or more on a fullcharge; exact battery life, however, will depend on factors such asusage and quality of coverage. The handheld contains an internallithium cell. The docking cradle (see description above) is also usedto recharge this cell.To charge the handheld, connect the AC adapter to the cradle'sserial port connector, plug into a wall outlet, and insert thehandheld into the cradle. The Desktop Software does not need to berunning for charging to occur, nor does the cradle need to be
Handheld — Installation and User’s GuideGet to know your handheld — Turning on your handheld22connected to your PC. When the handheld is charging, the batteryicon will change to a charging icon. Once the handheld is fullycharged, the battery icon will replace the charging icon. See page 33for a list of handheld status icons.The handheld can be kept at a full charge by “topping up” thebattery every day for 10-15 minutes. From an empty battery, a fullcharge can be achieved in approximately 3 hours. It is not necessaryto drain the battery completely before recharging.If the battery level becomes too low, the signal strength bars (locatedin the top right corner of the Home screen, next to the battery icon)will be replaced by “BAT”. This is an indication that it is time torecharge the handheld. In this state, all radio functions, such assending and receiving email, will be disabled until the battery isrecharged.Turning on your handheldWhen you receive your handheld, you must first insert it into thecharging cradle and allow it to recharge to full battery power. (Youcan view the strength of the battery in the top right corner of theHome screen.) See page 48 for more information on connecting yourhandheld to your PC.1. Press the silver key to turn on the handheld. From the Homescreen you can select any of the handheld’s main functions.2. Using the trackwheel, scroll through the icons to view thefunctions. The name of each function appears at the bottom ofthe screen.
Get to know your handheld — Turning off the handheld Handheld — Installation and User’s Guide233. To select a function, scroll to the appropriate icon and click thetrackwheel to open that function’s screen.Turning off the handheldThere are two methods of turning off the handheld:• Press and hold the silver key until the handheld turns off.•In the Home screen, scroll to the POWER OFF icon and click.Description of keysThe following chart describes special keyboard and trackwheelcombinations that will help you navigate, compose messages, andconfigure options on the handheld.Tip You can also select a function by pressing the underlinedcharacter in the function’s name. For example, press M forMessages. Key FunctionSILVER KEYPower On/Off, Backlight• Press the silver key once to turn on thehandheld.• When the handheld is on, press the silverkey once to activate backlighting. Pressagain to turn off backlighting. (Backlightingwill turn off automatically if you do notpress any keys for 20 seconds.)• Press and hold the silver key to turn off thehandheld.
Handheld — Installation and User’s GuideGet to know your handheld — Description of keys24TRACKWHEELScrolling and selecting• Roll the trackwheel with your thumb toscroll up and down through screen lines,fields, and menu items. • Click (press down) the trackwheel with yourthumb to open menus and select options,similar to the click function of a mouse usedwith your PC.Scroll through accented characters• When composing a message or entering text,press and hold a letter key while rolling thetrackwheel to scroll through internationalcharacters/characters with accents. Whenthe desired character appears, release theletter key.ALT keyALT charactersThe orange ALT key activates the numeric andsymbol characters, printed in orange above thealphabetic keys.• Press the ALT key once to affect the nextcharacter you type. Press and hold the ALTkey while you type to affect all characters.An ‘A’ icon appears in the top right corner ofyour screen when the ALT key is active.Key Function
Get to know your handheld — Description of keys Handheld — Installation and User’s Guide25Horizontal scroll and changing options• Hold the ALT key while you roll thetrackwheel to move the cursor horizontallyacross screen lines (except in the Homescreen where ALT + ROLL will move thecursor vertically).• Hold the ALT key while you roll thetrackwheel to scroll through field options.SHIFT keyCapitalize alpha characters• Press the SHIFT key once to capitalize thenext character that you type.• Press and hold the SHIFT key while you typeso that all letters are capitalized.An ‘up arrow’ icon appears in the top rightcorner of your screen when the SHIFT key isactivated.CAPs lock• Press ALT + CAP (RIGHT SHIFT) to activate capslock mode. Any key that you press will betyped in upper case. Press SHIFT again toreturn to lower case mode.NUM lock• Press ALT + NUM (LEFT SHIFT) to activate numlock mode. Any key that you press in theupper row will be typed in its numeric form.Press SHIFT again to return to regular mode.Key Function
Handheld — Installation and User’s GuideGet to know your handheld — Description of keys26Select multiple messages• Hold the SHIFT key while rolling thetrackwheel in the Messages screen to selectmore than one message. You can file, delete,or save these messages, or mark them reador unread.ENTER keyCarriage returns, select highlighted items• Press the ENTER key to insert a regularcarriage return, moving your cursor to anew line. • Press the ENTER key to select the highlighteditem. Instead of clicking the trackwheel toselect the item, you can press the ENTER keyto perform your task.BACKSPACE keyDelete previous characters• Press the BACKSPACE key to move the cursorbackwards and delete characters to the leftof the cursor position.Key Function
Get to know your handheld — Description of keys Handheld — Installation and User’s Guide27Delete characters ahead of cursor, deletemessages• Press the DEL key to erase characters to theright of the cursor position.• Press the DEL key while composing amessage to delete the selected characteronly.• Press the DEL key in the Messages screen todelete the selected message. If you scroll to adate in the Messages screen and press DEL, amessage appears asking if you wish todelete all messages prior to that date.Escape key(under trackwheel)Esc from screens/menus• Press the ESC key to hide (close) a menu.• Press the ESC key repeatedly to return to theHome screen.• Press the ESC key to cancel an action.SPACE keyInsert a space, scroll through field options• Press the SPACE key to insert a spacebetween characters while you type.• Press the SPACE key to insert the ‘@’ and ‘.’characters in Email fields. • Press the SPACE key to toggle through fieldoptions.Key Function
Handheld — Installation and User’s GuideGet to know your handheld — Description of keys28Symbols screenAs described in the chart above, you can press ALT+SPACE to openthe Select Symbol screen. The following characters are available foryou to insert into your message:To select a symbol, either scroll to a symbol and click, or press the associated alpha key under the desired symbol. You will return to your message with the symbol inserted.LCD interfaceThe handheld’s LCD screen is composed of the Home screen,function screens that are launched from the Home screen, andmenus within each function. Icons are used throughout for messagestatus, handheld status, and navigational aid. The followingOpen symbols library for extra characters• Press ALT+SPACE to open the Select Symbolscreen, from which you can insert thesymbol you need.Key Function
Get to know your handheld — Description of keys Handheld — Installation and User’s Guide29sections provide details on the handheld’s screens, menus, andicons.Backlighting• When the handheld is on, press the silver key to activatebacklighting.• Backlighting is disabled after 20 seconds if you do not press akey or move the trackwheel. You can manually turn off thebacklighting by pressing the silver key again.Function screens The functions list appears on the Home screen in rows of icons. Toopen a function’s screen, scroll to an icon and click the trackwheel(or, press the underlined character in the function name). Home screen
Handheld — Installation and User’s GuideGet to know your handheld — Description of keys30The following chart shows each function icon and describes thecorresponding function:Icon DescriptionMessagesReceive, read, reply to, compose, forward,save, file, and delete messages.ComposeType and send messages to Internet emailaddresses or directly through peer-to-peer(PIN option).Saved MessagesStore important messages for futurereference.Search MessagesLocate messages in seconds with thepowerful search tool.Address BookStore your personal directory of contactinformation, such as multiple phone, faxnumbers, and email addresses. Use thesearch function to locate a specific contact.CalendarKeep track of appointments using one ofthe four calendar views: day, week, month,or agenda.
Get to know your handheld — Description of keys Handheld — Installation and User’s Guide31TasksAdd, edit, and delete tasks and mark tasksas complete.AlarmSet the alarm on the handheld to sounddaily.MemoPadCompose, edit, and delete important notesand memos.CalculatorPerform basic mathematical operations andconversions.OptionsCustomize the way the handheld notifiesyou of messages; set the password;customize Autotext; set the date/time;program the automatic on/off feature.LockLock the handheld with a passwordsecurity screen so that only you can gainaccess to it. This icon will only appear onthe Home screen after you have set apassword.Icon Description
Handheld — Installation and User’s GuideGet to know your handheld — Description of keys32Function menusMenus provide a list of options for the current function. You canopen a function screen’s menu by clicking the trackwheel; the menuappears on top and covers approximately half of the screen’s width. Address Book function menuTurn Wireless Off/Turn Wireless OnTurn the handheld’s radio off when it mayinterfere with other radio communications,such as during flight. You will not be ableto send or receive messages until you turnthe radio on again.Power OffTurn off the handheld whenever you prefernot to receive email messages or when youwish to conserve battery power. All queuedmessages will be delivered to yourhandheld once you turn it back on.Icon Description
Get to know your handheld — Description of keys Handheld — Installation and User’s Guide33Icons and graphical toolsHome screen componentsThe Home screen appears when you turn on the handheld. It is yourstarting point for using the handheld’s functions.Home screen displayIn any of the function screens, press the ESC key to return to thisHome screen. For a description of each function, see page 29.Handheld status iconsThese icons appear on the handheld’s LCD screen to indicatebattery power, coverage levels, and keyboard modes.Icon DescriptionBattery power indicatorCoverage strength indicatorCharging indicator
Handheld — Installation and User’s GuideGet to know your handheld — Description of keys34Message status iconsThese icons appear on the handheld’s LCD screen to indicate thestatus of pending, sent, and received messages.Data is being sentData is being receivedALT key mode is activatedSHIFT key mode is activatedNUM lock mode is activatedUnread messages waitingIcon DescriptionMessage is being sentMessage has been sent out to the networkMessage sent to another handheld PIN number has been deliveredMessage pending (will be sent later)Icon Description
Get to know your handheld — Description of keys Handheld — Installation and User’s Guide35Scrolling through optionsThe handheld provides alternate methods of performing the samefunction (e.g. using hotkeys instead of the trackwheel). In particular,there are four ways to change the configurable options on yourhandheld. These alternatives apply to all screens where you canchange options, such as in the Date/Time, the New Appointment,or the Daily Alarm screens.•Use the menu. While in an option field, click to view the menu.Scroll to Change Options and click. A dialog box appears whereyou can scroll through your options. Once you reach the optionyou prefer, click the trackwheel. After setting all of the optionsin the screen, click to view the menu. Scroll to Save Options andclick.Composed message has been saved (not sent yet)Unread message transmission errorMessage returned, message transmission errorNew, unread message has been receivedMessage has been read.Message has been filed.Status of message is highIcon Description
Handheld — Installation and User’s GuideGet to know your handheld — Description of keys36•Use ALT + roll. Hold the ALT key while rolling the trackwheel toscroll through the options. Release the ALT key once you reachyour desired setting.•Use the keyboard. You can press the letter or number whichrepresents your choice. For example, if you are in a time field,press the first number of the hour you want to specify.•Use the SPACE key. You can use the SPACE key to scroll throughyour options. Release the SPACE key once you have set the fieldto your preference. This method is used throughout the guide.Navigational iconsThese icons appear on the handheld’s LCD screen to indicatepositions within fields, lists, menus, and screens.Icon DescriptionIndicates the cursor positionYou are at the bottom of a menu or screen; scrollthe trackwheel up to view more items.You are at the top of a menu or screen; scroll thetrackwheel down to view more items.You can scroll the trackwheel up or down to viewmore screen or menu items.You can scroll the trackwheel left or right tocontinue viewing icons on the functions list.
Get to know your handheld — Setting the date and time Handheld — Installation and User’s Guide37Setting the date and time1. In the Home screen, scroll to the OPTIONS icon and click.2. The Device Options screen appears. Scroll to Date/Time andclick. The Date/Time screen appears. Scroll to the field youwould like to set, then press the SPACE key to scroll throughyour options.3. Click the trackwheel to view the menu. Scroll to Save Optionsand click. You return to the Device Options screen.Setting message notification You can customize the way the handheld notifies you when youreceive a message.1. In the Home screen, scroll to the OPTIONS icon and click.
Handheld — Installation and User’s GuideGet to know your handheld — Setting message delete382. In the Device Options screen, scroll to Notify and click. TheNotify screen appears. Scroll to the field you would like to set,then press the SPACE key to scroll through your options.3. Click the trackwheel to view the menu. Scroll to Save Optionsand click.You return to the Device Options screen. See page 171 for moreinformation on the notification options.Setting message deleteYou can configure your Messages screen so that messages deletedon your handheld are also deleted on your desktop each time youreconcile email using the Intellisync tool. See page 71 for moreinformation.Using password protectionBy setting a password for your handheld, you ensure greatersecurity against others using the handheld.
Get to know your handheld — Using password protection Handheld — Installation and User’s Guide39You can specify the length of time that the handheld is idle beforethe password security screen appears. Once the handheld is left idlefor that amount of time, you will need to type your password to usethe handheld.You can also manually activate the password security screen byselecting the Lock function from the Home screen. You should lockyour handheld if you leave it unattended.If you do not want the password security screen to appear, youmust disable your password in the Security screen.Password security screenNote If you have entered information in the Owner screen of theOptions function, it will appear on the password securityscreen. We recommend that you include your own (or yourcompany’s) contact information in case the handheld is lost.If an incorrect password is entered 10 times, all informationcould be erased from the handheld for security reasons.You should regularly backup any information from yourhandheld that might not have originated on your PC. SeeChapter 3 or the Backup and Restore online help for moreinformation.
Handheld — Installation and User’s GuideGet to know your handheld — Using password protection40To enable password protection You should set a password so that no one can use your handheldwithout knowing the password.1. In the Home screen, scroll to the OPTIONS icon and click.2. In the Device Options screen, scroll to Security and click. TheSecurity screen appears. While in the Password: field, press theSPACE key to enable the password. A dialog box appears,prompting you to enter a minimum 4 character password. PressENTER when you are finished. You will have to enter yourpassword again to verify it.3. In the Security Timeout: field, set how much idle time shouldpass before the password security screen will appear. Press theSPACE key to scroll through your options. Release the SPACEkey once you have set the field to your preference.4. Click the trackwheel to view the menu. Scroll to Save Optionsand click.You return to the Device Options screen.
Get to know your handheld — Using password protection Handheld — Installation and User’s Guide41If the password is enabled, you will need to enter it whenconnecting the handheld to your PC for use with the DesktopManager. With the handheld in the cradle, you must type yourpassword before you can gain access to the Desktop Manager tools.To lock the handheldOnce you have enabled your password in the Security screen, youcan lock the handheld whenever you like. A lock icon will appearon the Home screen. 1. In the Home screen, scroll to the LOCK icon and click. 2. The password security screen appears and you will need toenter your password to use the handheld.To disable password protectionOnce you disable your password, the password security screen willno longer appear.1. In the Home screen, scroll to the OPTIONS icon and click.Note The password security screen will prompt you to “Press anykey”. Type the first letter of your password to gain access tothe Enter Password dialog box. Type the remaining lettersof your password to resume using the handheld.Once you have set a password, you need to enter it to usethe Security screen again. In addition, if you turn off thehandheld with the password security screen enabled, youwill need to enter the password once you turn on thehandheld again. Note The information you entered in the Owner screen of thehandheld options will appear on the password securityscreen. If you did not enter any information, defaultinformation appears. See page 173 for more information onthe Owner screen.
Handheld — Installation and User’s GuideGet to know your handheld — Using password protection422. The Device Options screen appears. Scroll to Security andclick. A dialog box appears, asking you to type your password.Once you do so, press ENTER to open the Security screen.3. While in the Password field of the Security screen, press theSPACE key to change the Password option to Disabled.4. Click the trackwheel to view the menu. Scroll to Save Optionsand click.You return to the Device Options screen.
Get to know your handheld — Summary and tips Handheld — Installation and User’s Guide43Summary and tipsIn this chapter, you learned about the various components andfeatures of the handheld. You’ve also performed a basic setupincluding setting the date and time, setting message notification,and enabling password protection. You’re now ready to startsending email. Getting to know your handheld - Tips• Press the first letter of an item in an options list, menu, or choice list tojump directly to the item.• Press Y to select Yes in a pop-up dialog box.• Press N to select No in a pop-up dialog box.• Press C or ESC to select Cancel in a pop-up dialog box.•Press ALT and click the trackwheel to select an icon. Roll thetrackwheel to move the icon to another position, and click thetrackwheel to “drop” it into the new position.
2Start sending emailNow that you’re more familiar with the handheld, you can startsending and receiving email! The following steps will help you getstarted: 1. Turn on the radio.2. Register with the wireless network (if necessary).3. Install the Desktop Software on your PC.4. Connect the handheld to your PC using the cradle.5. Enable email redirection.6. Send a test message.7. Read the test message.Turning on/off the radioWhen you receive your handheld, you must first insert it into thecharging cradle and allow it to recharge to full battery power. Thewireless radio will be turned off, and the handheld cannotcommunicate over the network. You must turn on the radio beforeyou can send and receive messages.
Handheld — Installation and User’s GuideStart sending email — Registering with the network46In the Home screen, scroll to the TURN WIRELESS ON iconand click. You will notice that the TURN WIRELESS ON icon was anantenna, but when you select the icon, the function name changes toTURN WIRELESS OFF and the icon changes to an airplane. Theairplane icon is a reminder to turn off your handheld’s radio whenon an airplane, in a hospital, or any place that it may interfere withother radio transmissions and frequencies. The icon will changedepending on whether the wireless radio is on or off. There should be two messages in the Messages screen when youfirst receive your handheld to introduce you to your handheld andsome of its basic features.Registering with the networkAfter you turn on the wireless radio, a Registration message shouldarrive. In the rare case that the Registration message does not arrive,check the Home screen to ensure you are in coverage. (You are incoverage if you have one or more bars beside the coverage indicatorin the top right corner of the Home screen.) Register your handheldusing this procedure.
Start sending email — Installing the Desktop SoftwareHandheld — Installation and User’s Guide471. In the Home screen, scroll to the OPTIONS icon and click. 2. In the Device Options screen, scroll to Network Settings andclick.3. In the Network Settings screen, ensure that the Roaming: fieldis set to your country (U.S. or Canada) and that the Radio: fieldis set to On. Verify that the Status: field is set to Active. 4. Click to view the menu. Scroll to Register Now and click. If you are in coverage, the Registration message should arrivewithin a few seconds.Installing the Desktop SoftwareYou must install the Desktop Software in order to send and receiveemail, synchronize your email and Personal InformationManagement data, and use the other Desktop Software tools.Note If the Status: field in the Network Settings screen is not setto Active, contact customer support.
Handheld — Installation and User’s GuideStart sending email — Connect the handheld to your PC481. Insert the CD-ROM into the appropriate drive. The Setupprogram starts automatically. Follow the instructions on yourscreen, using the default paths and names recommended forthe Desktop Software.2. One Setup window asks you to select the method of emailredirection: either the BlackBerry Desktop Redirector or theBlackBerry Enterprise Server. If you are unsure as to whichmethod you’ll be using to redirect email from your Inbox toyour handheld, contact your IT administrator. 3. When Setup is complete, you may choose to open the READMEfile and run the Desktop Software right away. After installationwhen you have restarted your PC, you will be prompted tochoose an email box profile from a drop-down list (your profileis usually your name).Connect the handheld to your PCWhen connecting the handheld to the PC, use only the chargingcradle provided by Research In Motion Limited.1. Ensure that you have properly installed the Desktop Software.If it is not already open, launch the Desktop Manager byselecting it from the Start>Programs menu.2. Insert the end of the cradle cable into a COM port on the back ofyour PC. Connect the AC adapter to the cradle cable as shownbelow. Plug the AC adapter into an available power outlet.Note When you first receive your handheld, you must insert it intothe cradle (with the AC connector plugged into a poweroutlet) and allow the handheld to fully charge to activate it.
Start sending email — Connect the handheld to your PCHandheld — Installation and User’s Guide493. Secure the handheld in the cradle by inserting the connectorport on the bottom edge of the handheld into the connectorprongs of the cradle and press firmly in place.4. In the Desktop Manager, ensure that your PC recognizes aconnection with the handheld. Select Options>Serial Settings toopen the Settings window. Click Detect. 5. After connection is successful, click OK to exit the Settingswindow. The Desktop Manager will show the handheld’s PINand Current Status in the status bar.Note If the password is enabled, you must enter it before you canconnect to the desktop. See page 38 for more informationon the password.Note The message “Handheld not found” will appear if the PCcannot detect the handheld on a serial port. If the handheld and charging cradle cable both appear to beconnected securely, ensure that no other devices aresharing the serial port, such as a PCMCIA card or IrDA unit.Ensure that there is no other connectivity software runningon your PC, and that you are not using the same port asyour mouse.
Handheld — Installation and User’s GuideStart sending email — Enabling email redirection50Generate a security key for the handheld1. When you have connected successfully to your PC, a dialog boxwill prompt you to generate an encryption key by moving yourmouse.2. To remove the handheld from the charging cradle, brace thebottom of the cradle with one hand and gently pull thehandheld up out of the cradle.Enabling email redirectionIf your PC will be redirecting email from your desktop to thehandheld, you must run the Desktop Redirector on your PC. (TheDesktop Redirector software is installed at the same time theDesktop Manager is installed.) To launch the Redirector, select itfrom your Start>Programs menu.In the Redirector Status window, you will notice that the Statusfield indicates “Running” and the PIN field shows your handheld’spersonal identification number. Now that you have activated yourhandheld and completed the installation, you are ready to beginsending and receiving email.If your company will be redirecting email to your handheld usingthe BlackBerry Enterprise Server software, you do not have to runthe Desktop Redirector. Please ensure that your IT administratorhas set up your handheld on the BlackBerry Enterprise Server. Youcan still use the Redirector Status window to view your emailredirection status. The Status field will show the name of theBlackBerry Enterprise Server that is redirecting your email.
Start sending email — Sending a messageHandheld — Installation and User’s Guide51Sending a messageYou can send a message to an existing contact or add a new contactwhile composing your message.1. In the Home screen, scroll to the COMPOSE icon and click.2. In the To: screen, click the trackwheel to view the menu; scrollto New Address and click. (Once you have entries in yourAddress Book, you can scroll to a name. See page 126 for moreinformation on adding Address Book entries.) 3. In the New Address screen, enter your own email addressinformation and press ENTER after each field.4. Click the trackwheel to view the menu. Select Save Address byclicking again. You return to the To: screen with your newcontact selected. Click the trackwheel to view the menu whereyou select Email as your send method.Note You can also compose a message while in the Messages,Address Book, or Saved Messages screens. Click thetrackwheel to view the menu. Scroll to Compose Messageand click. Follow steps 2-6 below to compose and sendyour message.
Handheld — Installation and User’s GuideStart sending email — Sending a message525. Type a subject line and press ENTER to begin typing yourmessage. When you are finished composing your message,click the trackwheel to view the menu; select Send Message byclicking again.The Messages screen shows a list of message headers for eachmessage you’ve sent or received; the header includes the time sentor received, the recipient or sender, and the subject line. You will see
Start sending email — Reading a messageHandheld — Installation and User’s Guide53one of the following icons to the left of the message header toindicate the message’s status.See Chapter 4 for more information on composing and sendingmessages.Reading a messageWhen you receive your test message, follow these steps to read it. 1. In the Home screen, scroll to the MESSAGES icon and click. 2. In the Messages screen, scroll to the new message (the messageheader with an unread message icon beside it) and click to viewthe menu. Select Open Message by clicking again.3. The new message appears on your screen. Scroll down to readthe entire message. Scroll up past the subject line of themessage to view the current folder, the message status, therecipient(s), the sender, and the date.Message is being sentMessage has been sent out to the networkMessage is pending (will be sent later). This iconwill appear if you are out of a coverage area or thenetwork is busy.Tip Open messages quickly by double-clicking the trackwheel.
Handheld — Installation and User’s GuideStart sending email — Reading a message544. Press ESC to return to the Messages screen or click thetrackwheel to view the menu, then scroll to select your nextoption. See Chapter 5 for more information on receiving andreading messages.Note If you slide the handheld out of the holster within fiveseconds of notification, the notification stops and the mostrecently-received message will be open. If you pull thehandheld out of the holster and quickly replace it,notification stops but the message will remain closed andmarked unread. See page 37 for more information onsetting message notification options.
Start sending email — SummaryHandheld — Installation and User’s Guide55SummaryYou’ve just sent and received your first wireless email message! Inthis chapter, you learned the steps that are required for emailredirection to occur. You can turn on the radio, register with thenetwork, install the Desktop Software on your PC, connect thehandheld to your PC, and enable email redirection. You are nowready to learn more about the Desktop Software.
3Using the Desktop SoftwareThe Desktop Software can synchronize your messages, contacts,appointments, memos, and tasks between your PC and handheld.You can also backup any important information from the handheldto your PC, edit the Address Book and AutoText files, restore databack to the handheld, configure email redirection settings, and loadnew applications onto the handheld, all using the DesktopSoftware’s convenient Windows interface.Installation and setupThe “Start sending email” chapter will guide you through theprocess of installing the Desktop Software, and connecting yourhandheld to the PC for using the Desktop Software tools.Note You will find basic instructions in this chapter for using theDesktop Software and its tools; you can find more detailedinformation in the online help. From any window, selectHelp to view procedures.
Handheld — Installation and User’s GuideUsing the Desktop Software — Loading handheld applications58Loading handheld applicationsIf necessary, use the Application Loader tool to update the softwareon the handheld and add any new applications that might beavailable.1. Place your handheld in the cradle and connect it to your PC. Inthe Desktop Manager, double-click Application Loader. TheWelcome to Application Loader window appears. Thehandheld must be connected before you can load new software.See page 48 for more information on connecting to the PC.2. In the Desktop Manager, double-click Application Loader. TheWelcome to Application Loader window appears.3. Click Next> to start the process of loading new software ontoyour handheld. An Initialization Progress dialog box appearson your PC to indicate that the Application Loader isconnecting to your handheld and is reading your handheld’sconfiguration. At the same time, your handheld’s LCD willread “Loader activity...”. Wait until initialization is completeand the dialog box disappears. The Optional ApplicationSelection window appears, displaying the applicationsavailable that you can choose to download to your handheld.4. Select the check boxes next to the names of the applications youwant to load and click Next>. Any applications that do nothave a check mark beside them will be erased from thehandheld (even if you have them currently loaded).Note Before updating your handheld with new software using theApplication Loader, use the Backup and Restore tool tosave any important information from the handheld to yourPC. See page 60 for more information.
Using the Desktop Software — Backing up files from handheld to the PC Handheld — Installation and User’s Guide595. The Existing Data Preservation window appears. In theApplication Data section, select the check box if you want todelete the information on your handheld (including yourmessages and address book entries). If you select this checkbox, ensure that any important information is backed up first.In the Applications section, select the check box if you wish toerase the applications from your handheld before loadingupdated ones. You should select this option if you are loadingapplications after a failed load operation. Click Next> tocontinue.6. The Summary window appears, displaying the applicationversions that will be downloaded to your handheld. Verify thatthe information is correct and click Finish.7. The Load Progress dialog box appears and the new files areadded to your handheld.8. When loading is complete, the Loader dialog box will indicatewhether loading was successful. If loading was not successful,make sure that your handheld is in the cradle and the cradle isconnected to your PC properly. Then, repeat these steps. ClickOK to return to the Desktop Manager.Backing up files from handheld to the PCUse the Backup and Restore tool to save any handheld files to yourPC or restore previously-saved files back to your handheld.Additionally, you can use it to customize the Address Book andAutoText files: create new entries, edit existing entries, and deleteNote After the loading process is complete, you will need to turnon your handheld’s radio to send and receive messages.See page 45 for more information on turning on the radio.
Handheld — Installation and User’s GuideUsing the Desktop Software — Backing up files from handheld to the PC60the entries on your PC. You can also import your PC’s AddressBook entries onto your handheld.To backup files from handheld to PC1. Place your handheld in the cradle and connect it to your PC. Inthe Desktop Manager, double-click Backup and Restore. TheBackup and Restore window appears.2. To backup everything on your handheld, click the Backupbutton. The Select file for Full Backup window appears. Thedefault file name will be “Backup-today’s date.ipd”. Select thelocation and name of the file as desired and click Save.3. A dialog box will chart the progress of the data transfer fromthe handheld to your PC. Once the information has been savedto your PC, you return to the Backup and Restore window.To import files from your PC to the handheldIf you would like to import entries from your PC to the handheld,see the online help topic “Importing Address Book entries” for moreinformation.Note Before updating your handheld with new software using theApplication Loader, use the Backup and Restore tool tosave any important information from the handheld to yourPC.See the online help topic “Advanced backup and restore”for more information on editing AutoText and Address Bookentries.Note You can backup specific databases to your PC byperforming an Advanced backup. See the online help topic“Performing an Advanced backup” for more information.
Using the Desktop Software — Backing up files from handheld to the PC Handheld — Installation and User’s Guide61To restore files back to the handheld1. Place your handheld in the cradle and connect it to your PC. Inthe Desktop Manager, double-click Backup and Restore. TheBackup and Restore window appears.2. To restore everything that was saved previously from yourhandheld, click the Restore button. The Select file for FullRestore window appears. Select the file name that contains theinformation you want to restore and click Open.3. A dialog box will chart the progress of the data transfer fromthe PC to your handheld. Once the information is retrieved andorganized, another dialog box appears, warning you that youare replacing the information currently stored in the listeddatabases of the handheld.4. Click Yes to continue. Once the information has been restoredto your handheld, you return to the Backup and Restorewindow.Note You can restore only specific databases to your handheldby performing an Advanced restore. See the online helptopic “Performing an Advanced restore” for moreinformation.
Handheld — Installation and User’s GuideUsing the Desktop Software — Synchronizing email and PIM62Synchronizing email and PIMUsing the Intellisync tool, you can reconcile email messages andsynchronize your PIM applications.To configure email reconciliation1. Place your handheld in the cradle and connect it to your PC. Inthe Desktop Manager, double-click Intellisync. The Intellisyncwindow appears.2. Click Configure email.... The Email Configuration windowappears.3. In the Folder content synchronization section, select the type ofaction that you want to occur when you reconcile your email.You can change the placement of your email messages on yourhandheld only by selecting “Import moves and deletes tohandheld only”. Or you can choose to synchronize any movesNote See the online help for complete instructions on reconcilingyour email and for specific information based on the PIMapplication you use on your PC. You can also update the handheld’s date and time using theIntellisync tool. See the online help for information.In the Intellisync window, click the Auto start button tospecify settings for automatic synchronization. Note Unless you want to specify any personal folders from whichemail should be reconciled, the default settings in the EmailConfiguration window should be suitable for emailreconciliation.
Using the Desktop Software — Synchronizing email and PIM Handheld — Installation and User’s Guide63and deletes on either system by selecting “Synchronize movesand deletes”.4. In the Personal Folder section, you can select any personalfolders with which you want to synchronize. You can includethese personal folders if you want the email in those folders tobe synchronized with your handheld as well.5. Click OK to return to the Intellisync window.6. Once you have configured email reconciliation, ensure that thecheck box next to Reconcile email is selected in the Intellisyncwindow. Click Synchronize now to perform the operation.To configure PIM synchronization1. Place your handheld in the cradle and connect it to your PC. Inthe Desktop Manager, double-click Intellisync. The Intellisyncwindow appears.Note If you select the second option, you need to select whichlocation should dominate if a message has been moved ordeleted on both the handheld and the desktop.Note Email reconciliation transfers the structure of your desktopfolders to your handheld. Therefore, you must perform anemail reconciliation before you will be able to file messageson your handheld. Each time you create a new folder onyour desktop, you will have to perform an emailreconciliation to transfer the folder to your handheld.If you use the Application Loader tool and choose toremove the current information from the handheld, you willneed to perform an email reconciliation to transfer thefolders to your handheld again. See the online help in theIntellisync tool for more information.
Handheld — Installation and User’s GuideUsing the Desktop Software — Redirecting email642. In the Intellisync window, click Configure PIM... to customizeyour PIM synchronization settings. The HandheldConfiguration window appears. Select a PIM application(Address Book, Calendar, MemoPad, or Tasks) and clickChoose.3. In the Choose Translator window, select the PC program(called the “translator”) that you use and click OK.4. You can configure other options in these windows such as fieldmapping, synchronization filters, and conflict resolutionsettings, depending on the translator that you have selected.See the online help for more information. 5. Once you have configured all the PIM applications, ensure thethe check box next to Synchronize PIM is selected in theIntellisync window. Click Synchronize now to perform theoperation.Redirecting emailThe Desktop Redirector will deliver email from your PC to thehandheld, based on how you configure the settings in the RedirectorSettings tool.Whenever the Desktop Redirector is running, you can double-clickthe Desktop Redirector icon in the SysTray to maximize the
Using the Desktop Software — Redirecting email Handheld — Installation and User’s Guide65Redirector Status window, which displays the status of any emailtransactions between the handheld and your PC.To check your email redirection settings1. Place your handheld in the cradle and connect it to your PC. Inthe Desktop Manager, double-click Redirector Settings. TheRedirector Settings window appears, organized into theGeneral, Filters, Security, and Advanced tabs. 2. In the General tab, you can select options for handheldbehaviour when in the cradle, set your auto signature, and turnoff email redirection. 3. In the Security tab, you can generate security keys forencryption and decryption of your messages. Unless youchange the settings, you are automatically prompted togenerate security keys when you insert your handheld into thecradle, if keys need to be generated.4. In the Filters tab, you can view the default filters that have beenset for redirecting email to your handheld. These defaults canbe disabled, enabled, or deleted.• The CC Default filter sends only the message header toWARNING If you’re using the Desktop Redirector, your computer mustbe powered ON at all times with the Desktop Redirectorrunning. If your computer is turned off, your email will not beredirected to the handheld. Closing the Redirector Statuswindow will stop email redirection and the icon will nolonger appear in the SysTray. If you accidentally closeinstead of minimize the window, open the program again forredirection to continue.If your company uses the BlackBerry Enterprise Server toredirect email, the Desktop Redirector does not have to berunning in order for your email to be redirected.
Handheld — Installation and User’s GuideUsing the Desktop Software — Redirecting email66your handheld when your address appears in the CC: fieldof the message.• The To: and BCC: Default filter forwards all messages toyour handheld when your address appears in the To: orBCC: fields of the message.5. In the Advanced tab, you can control the settings that affect theemail profile being used, folder redirection settings, andwhether or not you want a copy of messages saved in the SentItems desktop folder.Once you have specified all of your email redirection settings, clickOK.To add a redirection filterFilters help you manage your email by automatically performingactions on received messages using filter settings (rules). Rules arethe sets of conditions and actions that make up a filter. Use thefollowing procedure to create a new redirection filter:1. In the Filters tab of the Redirector Settings window, click Newto open the Add Filter window.2. In the Filter Name field, type a name to describe the new filter.3. The list of conditions below the filter name can be activated byselecting the check box beside each field. Any email messagearriving at your desktop that meets the condition(s) will besubject to this filter.Note If the body of your messages aren’t being redirected fromyour PC to the handheld, check to see how thesemessages are addressed to you. If you are addressed inthe Cc: field of the message, the default filter will notredirect the body of the message to you.
Using the Desktop Software — Summary Handheld — Installation and User’s Guide674. When you have selected the conditions that must be fulfilledfor this filter, decide whether the message will be forwarded tothe handheld, forwarded with Level 1 priority, forwarded withonly the header, or held at your PC.5. When you have set the conditions and actions, click OK. On theFilters tab you will see the new filter in the list.To rearrange the order of your filters, select the filter you’d like tomove and click the up or down arrow buttons.SummaryIn this chapter, you learned how to use the Desktop Software. Youcan update your handheld’s applications, backup and restoreinformation, synchronize email and PIM, and redirect email. In thenext chapter, you’ll discover more about composing and sendingemail.Note As each email message arrives at your PC, the first filterrule listed that matches the criteria of that message willdictate whether that message will be redirected. Therefore,when adding a filter that is more restrictive in nature thanthe defaults, ensure that it is placed at the TOP of the filterlist, so that it will be applied first to the incoming messages.If you have set Inbox Assistant rules on your desktop tomove specific messages to a different folder as soon asthey arrive in your Inbox, these messages will only beforwarded to your handheld if you specify email redirectionfrom that folder. You can change the folders from whichemail is redirected in the Advanced tab. See the online helpfor more information on folder redirection and the Advancedtab.
4Composing and sending messagesIn the previous chapters of this guide, you learned about yourhandheld’s main components, the general procedures required forsending and reading messages, and the Desktop Software’s tools.This chapter explains the different features that the handheld offersfor advanced composing and sending capabilities.Setting message optionsYou can change the message options for all message types -received, saved, and sent. You can choose:•Display Time: shows the time the message was sent orreceived.•Display Name: shows the name of the sender or therecipient.•Confirm Delete: confirms deletion of messages.•Delete On: deletes messages on handheld only or on thehandheld and desktop.•Hide Filed Messages: hides filed messages in theMessages screen.
Handheld — Installation and User’s GuideComposing and sending messages — Setting message options70To set message options1. In the Home screen, scroll to the MESSAGES icon and click.2. In the Messages screen, click the trackwheel to view the menu.Scroll to Options and click.3. The Message List Options screen appears. Scroll to the fieldyou would like to set, then press the SPACE key to scrollthrough your options. Release the SPACE key once you have setthe option to your preference.4. When you have made the required changes to the fields, click toview the menu. Scroll to Save Options and click. You return to the Messages screen.Note You can also change the message options from the SavedMessages screen.
Composing and sending messages — Setting message optionsHandheld — Installation and User’s Guide71To set message delete on handheld and desktopYou can configure your Messages screen so that messages deletedon your handheld are also deleted on your desktop each time youreconcile email using the Intellisync tool.1. In the Home screen, scroll to the MESSAGES icon and click.2. Click to view the menu. Scroll to Options and click. In theMessage List Options screen, set the Delete On: field toDesktop and Handheld.3. To test this feature, delete a message on your handheld whichyou no longer need. Synchronize email using the Intellisynctool. (See Chapter 3 or the online help topic “Reconciling email”for more information.)The message is deleted from your desktop and your handheld.Note Any filed messages that you delete on your handheld willalso be deleted from the corresponding desktop folders aslong as the Delete On: field of the Messages List Optionsscreen is set to Desktop and Handheld.
Handheld — Installation and User’s GuideComposing and sending messages — Setting level of importance72Setting level of importanceYou can change the level of importance of a message that you arecomposing.1. In the Home screen, scroll to the COMPOSE icon and click.2. In the To: screen while composing a message, click to view themenu. Scroll to Options and click.3. The Current Message Options screen appears. In theImportance: field, press the SPACE key to change theimportance level of the message you are composing fromNormal to High.4. Click to view the menu. Scroll to Save Options and click. Youreturn to the message you are composing. When you have
Composing and sending messages — Sending peer-to-peer messagesHandheld — Installation and User’s Guide73finished composing the message, click to view the menu. Scrollto Send Message and click.Sending peer-to-peer messagesA PIN is a number that the wireless data network service uses toidentify each handheld on the network; it is similar to a phonenumber. If you know the PIN of another handheld, you can use thatnumber to send a peer-to-peer message to that handheld directly. 1. In the Home screen, scroll to the COMPOSE icon and click.2. The To: screen appears. Scroll to and click an existing contact’sname for which you have a PIN included in the contact’sinformation. Click the trackwheel to view the menu. Scroll toUse PIN and click.Note An exclamation mark appears beside the sent message inthe Messages screen, to indicate that the message was ofhigh importance. You can also view the importance level ofa message by opening it and scrolling to the top.Messages that you receive with High importance status willappear in the Messages screen in bold text. If you set theConsider PIN Level 1 field to Yes in your Message ListOptions, PIN messages will also appear in the Messagesscreen in bold text. Once you read the message and returnto the Messages screen, the message is no longer in boldtext. See page 69 for more information on setting MessageList Options.Note PIN messages do not go through your desktop. They willnot appear in your desktop Inbox or Sent Items lists.
Handheld — Installation and User’s GuideComposing and sending messages — Sending peer-to-peer messages743. Type a subject line and press ENTER to begin composing yourmessage. 4. Once you have finished composing your message, click thetrackwheel to view the menu. Scroll to Send Message and click. You return to the Messages screen where a checkmark will appearto indicate that the message has been sent. The checkmark willchange to a “D” when the message has been delivered to the user’shandheld. If you are sending a message to more than one PIN
Composing and sending messages — Sending one-time messagesHandheld — Installation and User’s Guide75number, the checkmark will change to a “D” when the message hasbeen delivered to all the recipients’ handhelds.Sending one-time messagesThis send option is a short-cut method and the recipient’s addresswill NOT be saved in your Address Book.1. In the Home screen, scroll to the COMPOSE icon and click.2. The To: screen appears. Scroll to [Use Once] and click to viewthe menu. Select a send method - either Email or PIN. (For thisexercise, select Use Email.)3. The One Time Email screen appears and you can type yourcontact’s email address. Click the trackwheel to view the menuand select Continue by clicking again.Note To find your PIN number, check the information in theStatus screen of the Options function. You can also findout your PIN number by placing your handheld in the cradleand running the Desktop Software.
Handheld — Installation and User’s GuideComposing and sending messages — Sending messages to many contacts764. Type a subject and press ENTER to begin composing yourmessage. When you are ready to send the message, click thetrackwheel to view the menu. Scroll to Send Message and click.From the Messages screen you can view the sent message’s status.Sending messages to many contactsYou can send a message to more than one recipient and choosewhether recipients are addressed directly (To:), carbon copied (CC:),or blind carbon copied (BCC:). See the Address Book chapter forinformation on adding contacts to your Address Book.1. In the Home screen, scroll to the COMPOSE icon and click.2. In the To: screen (after selecting a main recipient and a sendmethod), click the trackwheel to view the menu. Click eitherAdd To:, Add Cc:, or Add Bcc:. (For this exercise, select AddCc:.)3. The Cc: screen appears, listing all of your contacts’ names.Scroll to a name. (Alternatively, you can type the first letters of
Composing and sending messages — Customizing the auto signatureHandheld — Installation and User’s Guide77your contact’s name to start a search and then scroll to thename.) Click the trackwheel to view the menu, then scroll toContinue and click.4. You return to the To: screen where the additional recipientappears in the list. Type your subject in the Subject: field andpress ENTER to begin composing your message.5. When you have finished composing your message, click toview the menu. Scroll to Send Message and click.Customizing the auto signatureOnce you install the Desktop Software, an auto signature isincluded on all email messages sent from your handheld. You cancustomize this text in the Redirector Settings tool of the DesktopNote When you add a recipient to your message, the same sendmethod (Email or PIN) must be used for all. By default, thesend method selected for the main recipient will be used forall.
Handheld — Installation and User’s GuideComposing and sending messages — Receiving delivery confirmation78Software. See the online help for more information on how tochange the auto signature.Receiving delivery confirmationWhen you send a message to another handheld user using the PINmethod, you receive confirmation when the message has beendelivered. You can also receive confirmation when sending amessage by email.1. In the Home screen, scroll to the COMPOSE icon and click.2. Select the recipients of the message by following the procedureon page 51. In the Subject: field, type <confirm>, followed byyour subject line.Note The auto signature is only included on messages which useemail as the send method. Messages that use the PIN sendmethod will not have an auto signature included with them.To disable the auto signature, clear the text in theRedirector Settings tool of the Desktop Software.
Composing and sending messages — Attaching Address Book entriesHandheld — Installation and User’s Guide793. Type your message and then send it. When the message hasbeen delivered to the recipient’s handheld, you will receive anew message indicating that your sent message has arrived.Attaching Address Book entriesYou can send an Address Book entry as an attachment. 1. In the Home screen, scroll to the COMPOSE icon and click.2. While you are composing your message, click the trackwheel toview the menu. Scroll to Attach Address and click.3. The Attach: screen appears, listing all of your contacts’ names.Scroll to a contact and click to view the menu. Scroll to UseAddress and click.Note You will have to use the Select Symbol screen (pressALT+SPACE) to insert the angle brackets in the subject line.See page 88 for more information.
Handheld — Installation and User’s GuideComposing and sending messages — Using AutoText804. You return to the To: screen and you can see that your messagenow contains an Address Book attachment. Click thetrackwheel to view the menu. Scroll to Send Message and click. See page 126 for information on how to add a new Address Bookentry.Using AutoTextThe handheld’s AutoText function automatically replaces certaintext that you type with pre-programmed text. You can increase howquickly you compose messages by using AutoText. By configuringthe default AutoText entries and adding new ones to meet yourspecific needs, you can use AutoText to: • Automatically correct commonly misspelled words.• Automatically replace abbreviations and acronyms withcomplete words.• Automatically enter commonly-used strings of words into amessage by typing only one keyword.
Composing and sending messages — Using AutoTextHandheld — Installation and User’s Guide81• Automatically insert punctuation and symbols into yourmessage without using the ALT key or symbols library.How AutoText works1. In the Home screen, scroll to the COMPOSE icon and click.2. While composing your message in the To: screen, type the text‘hte’. The text ‘hte’ is a default AutoText entry that tells thehandheld to automatically replace the text with the correctlyspelled word ‘the’.3. As soon as you press the SPACE key, the correct spellingreplaces the error.Note There are several shortcuts built into the AutoText functionfor inserting macros into messages. These shortcutsinclude inserting the time, date, etc. See page 83 for moreinformation on creating AutoText entries using macros.
Handheld — Installation and User’s GuideComposing and sending messages — Using AutoText82To add a new AutoText entryYou may want to customize your AutoText database by addingspecific AutoText entries.1. In the Home screen, scroll to the OPTIONS icon and click. 2. The Device Options screen appears. Scroll to AutoText andclick. The AutoText screen appears with a list of defaultAutoText entries. Click to view the menu. Scroll to New Itemand click. You will be prompted with two fields: When I type:(for the keyword) and Replace it with: (for what should appearinstead). 3. Type the keyword and replacement text in each field, then clickthe trackwheel to view the menu. Select Save Item by clickingagain.
Composing and sending messages — Using AutoTextHandheld — Installation and User’s Guide83You can test your new entry by typing the keyword while youcompose your message.To add a new AutoText entry using a macro1. In the Home screen, scroll to the OPTIONS icon and click. TheDevice Options screen appears. Scroll to AutoText and click.The AutoText screen appears with a list of default AutoTextentries. Click to view the menu. Scroll to New Item and click.You will be prompted with two fields: When I type: (for thekeyword) and Replace it with: (for what should appearinstead).2. After you have entered information in the first field, scroll tothe Replace it with: field and click to view the menu.3. Scroll to Insert Macro and click. In the Insert Macro screen,scroll to a macro and click. The list of macros includes: Shortdate, Long date, Short time, Long time, Owner name, Ownerinfo, Backspace, Delete, and %.
Handheld — Installation and User’s GuideComposing and sending messages — Using AutoText844. Once the appropriate macro is in the Replace it with: field, clickthe trackwheel to view the menu. Scroll to Save Item and click.The new AutoText entry will appear in the AutoText entries list inalphabetical order. When you use this AutoText entry in a messageand press the SPACE key, the corresponding macro is inserted intoyour message. To edit an AutoText entryYou may wish to change a pre-programmed AutoText entry to suityour needs.1. In the Home screen, scroll to the OPTIONS icon and click.2. The Device Options screen appears. Scroll to AutoText andclick. In the AutoText screen, scroll to the entry you would liketo edit. Click the trackwheel to view the menu. Scroll to EditItem and click.3. The Edit AutoText screen appears. Press ALT while you roll thetrackwheel to scroll horizontally while you make your edits.Make your changes to the current entry.
Composing and sending messages — Using AutoTextHandheld — Installation and User’s Guide854. Click the trackwheel to view the menu. Scroll to Save Item andclick. You will return to the AutoText screen where you can view yourchanges.To delete an AutoText entryIf you do not wish to keep an AutoText entry (either a default entryor one that you added), you can delete it.1. In the Home screen, scroll to the OPTIONS icon and click.2. The Device Options screen appears. Scroll to AutoText andclick. In the AutoText screen, scroll to the entry you would liketo delete. Click the trackwheel to view the menu. Scroll toDelete Item and click.3. A dialog box appears asking if you want to delete the entry.Scroll to Yes and click.You return to the AutoText screen and you can see that the entry isno longer listed.To perform an AutoText searchRather than scrolling through your list of AutoText entries, you canperform a search to find an entry quickly.1. In the Home screen, scroll to the OPTIONS icon and click.Note You can also edit AutoText entries while you’re composing amessage. In the To: screen, click to view the menu. Scrollto Edit AutoText and click. You can also edit AutoText entries in the Backup andRestore tool in the Desktop Manager. See the Backup andRestore online help for more information.
Handheld — Installation and User’s GuideComposing and sending messages — Automatic formatting861. The Device Options screen appears. Scroll to AutoText andclick. In the AutoText screen, type the first letter or first fewletters of the entry you would like to find. For this example,type the letter ‘t’. (The screen header will display the wordFind:, followed by the letter ‘t’.) The AutoText list will isolateall entries beginning with the letter ‘t’. Scroll to the desiredentry or type additional letters to further isolate entries.2. Scroll to the correct entry, then click the trackwheel to choose toedit or delete the entry.Automatic formattingThe handheld’s built-in formatting capabilities extend beyond theAutoText function to reduce your typing time.Auto capitalization As you compose a message, you do not have to worry aboutpressing the SHIFT key to capitalize words — the handheld has twomethods of performing capitalization for you.• Begin typing; you will see that the first letter you type iscapitalized automatically and that every letter following aperiod becomes capitalized too. The handheld recognizes thebeginning of a new sentence and does the work for you. • If you want other characters to be capitalized, press and holdthe character key until it becomes capitalized. You must havethe Key Rate option set to either Slow or Fast for this feature towork. See page 173 for more information on the Screen/Keyboard options.
Composing and sending messages — Automatic formattingHandheld — Installation and User’s Guide87Auto punctuation You can insert a period automatically at the end of a sentence orword by pressing the SPACE key twice. The next letter you type willbe capitalized.Email fieldsYou can type an email address in an Email field of the AddressEntry screen without pressing the ALT key! Begin typing an emailaddress; instead of pressing ALT + L to insert the ‘@’ sign, simplypress the SPACE key to do so. When you press the SPACE key again, a‘.’ character will be inserted.To insert a blank space into the Email field, press BACKSPACE andthen press SPACE again. A blank space appears in the field. The nexttime you press the SPACE key, the ‘@’ sign appears.Number fields You can type numbers in the PIN, Work, Home, Mobile, Pager, andFax fields without pressing the ALT key.To type a number in one of these fields, simply press the associatedcharacter key. For example, to display the number ‘4’, press the ‘R’key. These fields support all numeric characters and the ‘-‘, ‘+’, ‘x’and ‘.’ characters without pressing the ALT key.Number lock You can activate number lock (num lock) mode to type numberswithout holding down the ALT key. Press ALT + CAP (left SHIFT). Numlock mode is activated and you can enter numbers in any screen.Press SHIFT or ALT again to turn off num lock mode
Handheld — Installation and User’s GuideComposing and sending messages — Inserting symbols88Inserting symbolsYou can enhance your messages by inserting symbols from thehandheld’s symbols library.1. In the Home screen, scroll to the COMPOSE icon and click.2. In the To: screen with a recipient selected, press ALT+SPACE toview the Select Symbol screen.3. Use the trackwheel to scroll to the symbol that you would liketo insert into your message, then click to insert the symbol.Note You can insert symbols into screens other than To: (such asthe Address Entry, Search Options, and AutoTextscreens) by following steps 2-3.
Composing and sending messages — Summary and tipsHandheld — Installation and User’s Guide894. You return to your message in the To: screen and the symbolhas been inserted.Summary and tipsIn this chapter, you learned more about composing and sendingemail. Not only have you learned about sending methods, but youhave also been introduced to the time-saving features such asautomatic formatting and AutoText. In the next chapter you’ll learnabout receiving and reading messages. Tip You can also insert international characters/characters withaccents into your messages. When composing a messageor entering text, press and hold a letter key while rolling thetrackwheel to scroll through international characters/characters with accents. When the desired characterappears, release the letter key.Composing and sending messages - Tips• Press C to create a new message while in the Messages screen.•Press ALT and roll the trackwheel to scroll horizontally in any fieldwhere you can enter or view text.•Press SPACE to insert the “@” and “.” characters in an Email field.•Press SPACE twice to insert a period while composing a message (theletter following the period will automatically be capitalized.)• Type the first letters of the name or the initials separated by a space tofind a specific contact in the To: field.•Press ALT + CAP (RIGHT SHIFT) to turn on caps lock mode (pressSHIFT again to turn it off).•Press ALT + NUM (LEFT SHIFT) to turn on num lock mode (press SHIFTagain to turn it off).• Press and hold a letter to capitalize it (only works with Key Rateenabled).
Handheld — Installation and User’s GuideComposing and sending messages — Summary and tips90AutoText• While composing a message, press br + SPACE to enter an open anglebracket.• While composing a message, press ld + SPACE to enter the currentdate.• While composing a message, press lt + SPACE to enter the currenttime.• While composing a message, press rb + SPACE to enter a closedbracket.Composing and sending messages - Tips
5Receiving and reading messagesIn this chapter, you will learn about your options for receivedmessages, how to receive more of a long message, and how to openfile and Address Book attachments. When you receive a new message, the handheld will display visualnotification on the Home screen, and may provide othernotification, depending on how you have set your notificationoptions. Received message optionsOnce you have read a new message, click the trackwheel to viewyour options:Mark Unread — Mark the current message as unread. If yousynchronize the handheld with your desktop, the message willremain marked unread on your desktop and your handheld.File Message — File the current message into a folder that youchoose. If you synchronize with your desktop using the DesktopSoftware, the message will be moved into the correspondingdesktop folder.Save Message — Save the open message. A copy of the messagewill be placed in the Saved Messages screen. See page 103 for moreinformation on how to save messages.
Handheld — Installation and User’s GuideReceiving and reading messages — Received message options92Reply to Message — Send a reply to the sender of the openmessage, without including the original text. (See Reply with Textbelow.) Reply to Message is the default menu option.Reply to All — Send a reply to all recipients of the message, withoutincluding the original text.Forward Message — Forward (send) the open message to anothercontact. If an attachment is included with the message, it will beforwarded with the message.Reply with Text — Send a reply to the sender of the open message.The text of the original message appears below your reply. All of theoriginal message is sent, even if it was truncated on your handheld.Reply to All with Text — Send a reply to all recipients and includethe text of the original message as part of the reply. Delete Message — Delete the open message.Show Qualified Address — Show the SMTP address (full address)of the recipient or sender. This option is only available when youhave your cursor in the From: or To: field of the open message.Show Friendly Name — Show the first and last name of the senderor the recipient. This option is only available when you have yourcursor in the From: or To: field of the open message with theQualified Address showing.Add to Address Book — Add the sender of the message to yourAddress Book. This option is only available when you have yourcursor in the From: field of the open message. See page 126 for moreinformation on adding contacts to your Address Book frommessages.Next Unread — Close the current message and opens the nextunread message.
Receiving and reading messages — Receiving long messagesHandheld — Installation and User’s Guide93Previous Message — Close the current message and opens theprevious message.Next Message — Close the current message and opens the nextmessage.Receiving long messagesOccasionally, the message you receive may be longer than what thenetwork can transmit. In this case, the maximum amount of dataallowed is sent to your handheld and the remainder is stored inyour email Inbox. You can receive the rest of your message byfollowing this procedure: 1. In the Home screen, scroll to the MESSAGES icon and click.2. Open a message. If the message is too large to view at one time,you will see the message “More available” at the end. Theremaining number of bytes in the message is also listed. Clickto view the menu. Scroll to More and click.Note If you are using Microsoft Outlook as your email programand you reply to a message using your handheld, thecorresponding message in your Inbox will be marked asread and replied to. If you forward a message, thecorresponding message will be marked as read andforwarded.
Handheld — Installation and User’s GuideReceiving and reading messages — Sending file attachments943. Once you have selected More, the remaining part of themessage will appear at the end of the existing part of themessage. You can also return to the Messages screen and youwill be notified when the handheld receives the remaining partof the message. (For this exercise, return to the Messagesscreen.) 4. When more of the message is received, it will be markedunread again. In the Messages screen, scroll to the unreadmessage and open it by pressing the ENTER key. Press G toresume reading the message where you last left off.Sending file attachmentsIf you have received a message on your handheld that has a fileattached, you can forward the message to someone else. Theoriginal message (with the attached file) is forwarded through youremail Inbox.1. In the Home screen, scroll to the MESSAGES icon and click.2. Open a received message that has a file attachment. (If there areattachments to the message, the number of attachments is
Receiving and reading messages — Managing Address Book attachmentsHandheld — Installation and User’s Guide95displayed at the top of the message.) The name of theattachment and the size of the file will appear at the end of themessage.3. Click the trackwheel to view the menu. Scroll to ForwardMessage and click. Select a recipient and a send method. Youcan type a message before you click to view the menu andselect Send Message. The sent message will include the fileattachment.You return to the Messages screen where you can view the sentmessage’s status.Managing Address Book attachmentsThe handheld supports attachments in the form of Address Bookentries. If you have received a message with this type of attachment,follow this procedure to open the attachment and add it to yourhandheld’s contact database:1. In the Home screen, scroll to the MESSAGES icon and click.
Handheld — Installation and User’s GuideReceiving and reading messages — Adding contacts to Address Book962. Open a received message and read it. (If there are attachmentsto the message, the number of attachments is displayed at thetop of the message.) Scroll to the end of the message; if there isan Address Book attachment for you to open, you will see itsname and size.3. With your cursor in the name of the Address Book attachment,click the trackwheel to view the menu. Click Open Attachment.The Address Attachment screen opens and you can view theinformation.4. Click the trackwheel to view the menu. Scroll to Save Addressand click.The attachment is added to your Address Book and you return tothe open message.Adding contacts to Address BookWhen you receive a new message from someone who is notcurrently in your handheld’s Address Book, you can add theaddress from the open message.
Receiving and reading messages — Adding contacts to Address BookHandheld — Installation and User’s Guide971. In the Home screen, scroll to the MESSAGES icon and click.2. Open a received message and read it. Scroll to the top of themessage. Place your cursor in the From: field and click to viewthe menu.3. Scroll to Add to Address Book and click. The new contact’sinformation will be shown in the Edit Address screen. Add anyinformation you would like to include for this contact.
Handheld — Installation and User’s GuideReceiving and reading messages — Summary and tips984. Click to view the menu and select Save Address by clickingagain.The contact is added to your Address Book and you return to theopen message.Summary and tipsIn this chapter, you learned about reading and receiving messages.You can set received message options, retrieve long messages,manage file attachments, open address book attachments, and addattachments to your Address Book. Now that you know the basicsof reading and receiving email, you are ready to learn more aboutmanaging messages.Receiving and reading messages - Tips•Press ALT and roll the trackwheel to page up and down in theMessages screen.• Press M to go to the Messages screen while in the Home screen orSaved Messages screen.• Press V to go to the Saved Messages screen while in the Homescreen or Messages screen.• Press T to go to the top of a list or open message.• Press B to go to the bottom of a list or open message.•Press ALT and roll the trackwheel to scroll horizontally in any fieldwhere you can enter or view text.•Press ALT + ENTER to page up in an open message.•Press ENTER to page down in an open message.•Press ALT and roll the trackwheel to scroll one screen at a time.• Press G to return to the last cursor position if you choose to close amessage before you’ve finished reading.
Receiving and reading messages — Summary and tipsHandheld — Installation and User’s Guide99• Press N to go to the next message when viewing or next day when inthe Messages screen.• Press P to go to the previous message when viewing or next day whenin the Messages screen.• Press U to go to the next unread message in the list.• Press R to reply without text to the sender only.• Press F to forward the message.Receiving and reading messages - Tips
6Managing messagesChapters 4 and 5 discuss the features and functions that thehandheld provides for sending and receiving messages. Now, findout how you can organize, customize, and search your list ofmessages more efficiently.Filing messagesOnce you have installed the Desktop Software and havesynchronized your handheld and your PC, you can file messagesinto folders. (See chapter 2, “Start Sending Email”, for moreinformation on installing the Desktop Software.)The first time you synchronize your handheld and PC, the namesand structure of the folders in your desktop email program areimported onto the handheld. If you file a message on your handheldand then synchronize with your desktop, the messages are movedand filed as you have specified.1. In the Home screen, scroll to the MESSAGES icon and click.2. In the Messages screen, scroll to a message and click to viewthe menu. Scroll to File Message and click.
Handheld — Installation and User’s GuideManaging messages — Filing messages1023. In the File Message screen, select the folder in which you wantto store the message. You can expand the folders that appear inthe File Message screen to go to one of your Inbox subfolders.Click to view the menu, then select Open Folder by clickingagain.4. Once you have found the folder into which you want to file themessage, click to view the menu. Scroll to File Message andclick.
Managing messages — Saving messagesHandheld — Installation and User’s Guide103You return to the Messages screen, where your message will appearwith a file folder icon beside it if you have filed the message into afolder other than the Desktop or Inbox.To review filed messagesAfter a message has been filed, you can verify in which folder themessage was placed by opening the message and scrolling to the topof the screen. The Folder: field will indicate in which folder themessage is filed.Saving messagesSave important messages by copying them to a separate list. It isimportant to save any messages you want to keep for futurereference. If the handheld needs to delete old messages to freememory space, saved messages are not deleted. If you have set theMessage List Options to delete messages from the desktop and thehandheld, you should save messages if you do not want themdeleted from your handheld upon email reconciliation. See page 118for more information on deleting messages from both systems.Note You can also file a message while it is open.You cannot create a new folder using your handheld. If youwant a new folder on your handheld, you must create it inyour desktop email program, then perform an emailreconciliation to transfer the new folder to your handheld.If you do not want to show filed messages in the Messagesscreen, set the Hide Filed Messages option to Yes in theMessage List Options screen. See page 70 for moreinformation on setting the Message List Options.
Handheld — Installation and User’s GuideManaging messages — Saving messages104To save a received or sent messageYou may wish to save a received or sent message to retain it forfuture use.1. In the Home screen, scroll to the MESSAGES icon and click.2. In the Messages screen, scroll to a received or sent message andclick to view the menu. Scroll to Open Message and click.3. Click the trackwheel to view the menu. Scroll to Save Messageand click. The message “Copying to saved folder...” flashes onthe screen and the message is copied to the Saved Messagesscreen but also remains in the Messages screen. 4. Return to the Messages screen by clicking to view the menu,scrolling to and clicking Close. Exit to the Home screen. In theHome screen, scroll to the SAVED MESSAGES icon and click.Note An icon in front of the message header indicates messagestatus (i.e., sent, received, etc.). See page 34 for anexplanation of each icon.
Managing messages — Saving messagesHandheld — Installation and User’s Guide1055. The Saved Messages screen appears and you can see that themessage has been copied into this folder.Now that the message has been saved, you can delete the messagefrom the Messages screen. See page 115 for more information ondeleting messages.To remove messages from the Saved Messages screenYou can remove sent and received messages from the SavedMessages screen by deleting them.1. In the Home screen, scroll to the SAVED MESSAGES icon andclick.2. In the Saved Messages screen, scroll to a saved message andclick to view the menu.
Handheld — Installation and User’s GuideManaging messages — Saving messages1063. Scroll to Delete Message and click. A dialog box appears,asking if you want to delete the message. Click Yes.To save a message while composingYou may wish to save a message that you have not finishedcomposing, so that you may complete it and send it at a later time.1. In the Home screen, scroll to the COMPOSE icon and click.2. While composing a message in the To: screen, click thetrackwheel to view the menu. Scroll to Save Message and click.3. The Messages screen appears. An icon beside the messageindicates that the message is saved but has not been sent. TheNote If you have deleted the message from the Messagesscreen and then delete it from the Saved Messagesscreen, the message will no longer be on your handheld. Ifyou have chosen to delete messages from both thehandheld and the desktop during email reconciliation, themessage will be moved to the Deleted Items folder on yourPC. See page 118 for more information on deletingmessages on the desktop and handheld.
Managing messages — Searching messagesHandheld — Installation and User’s Guide107message you save while composing is saved in the Messagesscreen, not in the Saved Messages screen.4. To resume composing, scroll to the saved message and click toview the menu. Scroll to Open Message and click. The savedmessage opens and you can resume composing. 5. When you’ve finished composing, click the trackwheel to viewthe menu. Choose to save again or to send the message.Searching messagesUse the handheld’s search function to locate specific messages inseconds. You can specify and save the terms of several searches anduse them at any time. You can also perform a one-time search. Twodefault searches (Incoming Messages and Outgoing Messages) aresaved on the handheld.To perform a search1. In the Home screen, scroll to the SEARCH MESSAGES iconand click.Note You can also search for messages while in the Messagesand Saved Messages screens.
Handheld — Installation and User’s GuideManaging messages — Searching messages1082. The Search Messages screen appears. In the Name:, Subject:,and Message: fields, type the keywords for which you want tosearch.3. In the In: field, press the SPACE key to select where you want tosearch for the name that you have entered. Choose from AnyAddress Field, To: field, From: field, Cc: field, or Bcc: field.4. Select the folder in which you want to search for messages. Thedefault is All Folders, but you can select a specific folder. In theFolder: field, press the SPACE key. The Select Folder screenappears, listing the top level structure of your folders. Scroll toyour mailbox and click to view the menu. Select Open Folderby clicking again. Continue opening folders until you find theNote You can search for a name stored in your Address Bookwhile in the Search Messages function. With your cursor inthe Name: field, click the trackwheel to view the menu.Scroll to Select Name and click. In the Address Bookscreen, select the name for which you would like to search.Click the trackwheel to view the menu. Scroll to UseAddress and click. You return to the Search Messagesscreen with your selected name in the Name: field.
Managing messages — Searching messagesHandheld — Installation and User’s Guide109one in which you want to search, then click to view the menu.Scroll to Select Folder and click.5. Select the types of messages that you want the results of thesearch to show. In the Show: field, press the SPACE key to selectthe type of messages to show. The default is to show all sentand received messages. You can view only the sent messages,only the received messages, or only the saved messages whichmatch your search terms.6. After you have set the terms of your search, click thetrackwheel to view the menu. 7. To perform a one-time search without saving any of the termsthat you have specified, scroll to Search and click.To save the terms of your search, scroll to Save Search and click.Note Folders which contain subfolders are marked with a filefolder icon with a ‘+’ inside of it.Selecting a very specific folder greatly limits the scope ofyour search. If you are at the lowest level folder and want tomove up to broaden your search, click to view the menu.Scroll to Move Up and click.
Handheld — Installation and User’s GuideManaging messages — Searching messages110The Save Search screen appears. Type a name for your searchin the Title: field. Indicate any shortcut key that you wantassociated with that search. Click to view the menu. Scroll toSave and click.The results of your search are displayed in the Search screen.Note Once you saved a search and have specified a hotkey, youcan use ALT + the hotkey to carry out the search in theMessages, Saved Messages, or Search Messagesscreens.When you enter text in the Subject: or Message: field, theSearch Messages function will search for phrasescontaining these characters in the subject line and the bodyof your messages.You can clear a field by clicking to view the menu, scrollingto Clear and clicking. If you want to clear all the fields inyour search and restate your search terms, click to view themenu, scroll to New Search and click. The fields in theSearch Messages screen are reset to the default values.
Managing messages — Searching messagesHandheld — Installation and User’s Guide111To edit a search1. In the Home screen, scroll to the SEARCH MESSAGES iconand click.2. The Search Messages screen appears. Click the trackwheel toview the menu. Scroll to Recall Search and click.3. Your saved searches are listed. Select the search that you wantto edit then click to view the menu. Scroll to Edit Search andclick.
Handheld — Installation and User’s GuideManaging messages — Searching messages1124. The Save Search screen appears. In this window, you canchange any of the information in the fields. Once you havemade your changes, click to view the menu. Scroll to Save andclick.The results are displayed in the Search screen.To edit a search once1. In the Home screen, scroll to the SEARCH MESSAGES iconand click.2. The Search Messages screen appears. Click the trackwheel toview the menu. Scroll to Recall Search and click.3. Your saved searches are listed. Select the search that you wantto edit then click to view the menu. Scroll to Select Search andclick.4. The details of the search you have selected are displayed andyou can edit any of the fields. Once you have made yourchanges, click to view the menu. Scroll to Search and click.
Managing messages — Searching messagesHandheld — Installation and User’s Guide113The results are displayed in the Search screen.To delete a search1. In the Home screen, scroll to the SEARCH MESSAGES iconand click.2. The Search Messages screen appears. Click the trackwheel toview the menu. Scroll to Recall Search and click.3. Your saved searches are listed. Select the search that you wantto delete then click to view the menu. Scroll to Delete Searchand click.4. A dialog box appears asking if you are sure you want to deletethe selected searches. Click Yes to delete the search.You return to the Search Messages screen and you can see that thesearch is no longer listed.Note The changes you make to the search are not saved. If youwant to save your changes, select Save Search from themenu. The Save Search screen appears. Click to view themenu, scroll to Save and click.
Handheld — Installation and User’s GuideManaging messages — Searching messages114To search for the senderWhen you have a received message selected in the Messages screen,you can search for all messages received from that contact. Thisfeature is helpful if you want to search for all messages relating to anew message that you have received.1. In the Home screen, scroll to the MESSAGES icon and click.2. Select a received message from the contact for which you wantto search then click to view the menu. Scroll to Search Senderand click.All messages from that sender are shown in the Search screen.
Managing messages — Deleting messagesHandheld — Installation and User’s Guide115Deleting messagesAlthough the handheld has ample memory for storing messages,you should delete unnecessary messages in order to manage the listmore efficiently.To delete a message from the Messages screen If you are in the Messages screen, you can delete a message withoutopening it. This procedure also applies for deleting messages fromthe Saved Messages screen.1. In the Home screen, scroll to the MESSAGES icon and click.2. In the Messages screen, scroll to the message that you want todelete and click to view the menu. Scroll to Delete Message andclick.Note If the handheld’s memory is full and you receive newmessages, the handheld will delete the oldest messages inthe Messages screen to accommodate new ones. Savedmessages will not be deleted.
Handheld — Installation and User’s GuideManaging messages — Deleting messages1163. A dialog box appears, asking if you want to delete the message.Click Yes. (This dialog box appears only if Confirm MessageDelete is enabled in the Messages List Options screen.)You return to the Messages screen and you can see that the messageis no longer listed.To delete an open message You can delete a message while it is open without returning to theMessages screen. 1. In the Home screen, scroll to the MESSAGES icon and click.2. Open the message you want to delete by clicking to view themenu, scrolling to Open Message and clicking. 3. Click the trackwheel to view the menu. Scroll to Delete Messageand click. A dialog box appears, asking if you want to delete theNote If you request more of a message, you should not deletethe message until you have received all the information.See page 93 for more information on receiving longmessages.
Managing messages — Deleting messagesHandheld — Installation and User’s Guide117message. Click Yes. (This dialog box appears only if ConfirmMessage Delete is enabled in the Messages List Optionsscreen.)You return to the Messages screen and you can see that the messageis no longer listed.To delete multiple messagesYou can delete all messages prior to a particular date by selecting adate field. 1. In the Home screen, scroll to the MESSAGES icon and click. Inthe Messages screen, scroll to a date field.2. With the date field selected, click to view the menu. Scroll toDelete Prior and click.3. A dialog box appears, asking if you are sure you want to deleteall messages sent or received prior to and including that date.Click Yes.
Handheld — Installation and User’s GuideManaging messages — Deleting messages118You return to the Messages screen and you can see that themessages are no longer listed.To delete messages on the handheld and the desktopYou can configure the Messages screen so that messages deleted onyour handheld are deleted on your desktop (and vice versa) eachtime you reconcile email.1. In the Home screen, scroll to the MESSAGES icon and click. Inthe Messages screen, click to view the menu. Scroll to Optionsand click.2. In the Message List Options screen, set the Delete On: field toDesktop and Handheld. (See page 69 for more information onsetting the Message List Options.)Tip You can also delete multiple messages that aren’t date-specific. In the Messages screen, hold the SHIFT key whilerolling the trackwheel to select more than one message.Click the trackwheel to view the menu. Select DeleteMessages and click to delete the messages that you haveselected.
Managing messages — Editing messagesHandheld — Installation and User’s Guide1193. To test this feature, delete a message on your handheld whichyou no longer need. Reconcile your email using the DesktopSoftware. (See Chapter 3 or the “Reconciling email” topic of theIntellisync online help.)The message is deleted from your desktop and your handheld.Editing messagesAfter you have a sent a message, you can edit its text, add or changethe recipient, or change the send method.1. In the Home screen, scroll to the MESSAGES icon and click.2. In the Messages screen, scroll to a sent message that you wantto edit and click to view the menu. Scroll to Edit Message andclick.Note Any messages previously filed which you delete on yourhandheld will also be deleted from the correspondingdesktop folder as long as the Delete On: field in theMessages List Options screen is set to Desktop andHandheld.
Handheld — Installation and User’s GuideManaging messages — Resending a message1203. The text of the message will appear where you can make yourchanges. Once you have finished making changes, click to viewthe menu. Scroll to Send Message and click. You return to the Messages screen.Resending a messageIf, for some reason, your message is not sent properly on the firstattempt, you can resend the message to the same recipient. If youwant to send the message to a different recipient, you must use theForward Message or Edit Message options.1. In the Home screen, scroll to the MESSAGES icon and click.2. In the Messages screen, scroll to the message that you want toresend and click to view the menu. Select Open Message byclicking again.3. The text of the message will appear. Click to view the menu.Scroll to Resend Message and click.
Managing messages — Marking a message as unreadHandheld — Installation and User’s Guide121You return to the Messages screen and your message will be sentagain.Marking a message as unreadYou can mark any message on the handheld unread. When yousynchronize your handheld with the Desktop Software, themessages will remain marked unread on both your desktop andyour handheld.1. In the Home screen, scroll to the MESSAGES icon and click.2. Scroll to a read message. Click to view the menu. Scroll to MarkUnread and click.Note If you are resending the message due to a failedtransmission, scroll to the top of the original message to findout why the message did not send properly. See theDesktop Software online help for explanations of possibleerror messages.
Handheld — Installation and User’s GuideManaging messages — Marking all messages read122The message will be marked unread.Marking all messages readIf you have many messages on your handheld which you have notread but you have read them on your desktop, you may wish tomark all messages read.1. In the Home screen, scroll to the MESSAGES icon and click.2. Scroll to the top of the list and select the date field.3. Click to view the menu. Scroll to Mark Prior Read and click.Note You can also mark an open message unread by clicking toview the menu, scrolling to Mark Unread and clickingagain.You can also mark multiple messages as unread. In theMessages screen, hold the SHIFT key while rolling thetrackwheel to select multiple messages. Click thetrackwheel to view the menu. Scroll to Mark Unread andclick. If you mark a message unread on your handheld which hasalready been read on your desktop, and you synchronizeyour handheld and your PC, the message will be markedread on both your handheld and your desktop.You can use this procedure if you want to mark an unreadmessage read. In the Messages screen, click to view themenu. Scroll to Mark Read and click.
Managing messages — Summary and tipsHandheld — Installation and User’s Guide123All messages in the list will be marked as read.Summary and tipsIn this chapter, you learned how to manage your messages moreeffectively. Message management on the handheld is similar tomanaging messages on your PC; you can file, save, search, or deletemessages at your convenience. In the next chapter you’ll discoverthe various features of the handheld’s Address Book.Tip You can also mark a set of messages as read. In theMessages screen, hold the SHIFT key while rolling thetrackwheel to select more than one message. Click thetrackwheel to view the menu. Scroll to Mark Read and click.Managing messages - Tips•Press ALT + I to view all Inbox messages. Press ALT + O to viewOutbox messages.•Press ALT + a hotkey to carry out a search in the Search Messages,Messages, or Saved Messages screens. You can specify the hotkey.• Press V to go to the Saved Messages screen while in the Homescreen or Messages screen.
Handheld — Installation and User’s GuideManaging messages — Summary and tips124•Press ALT + U to toggle between marking a message unread or read.• Press H to toggle the Hide Filed Messages setting.•Press DEL with a date field highlighted to delete all messages prior toand including the selected date.Managing messages - Tips
7Using the Address BookThe handheld contains an Address Book for storing various contactinformation. The Address Book allows you to keep a customizedrecord of email addresses, mailing addresses, titles, and pager, fax,business, and home phone numbers. You can include PIN numbersfor contacts who also have handhelds. It also stores personalinformation about specific contacts in the form of notes.Setting Address Book optionsIn your Address Book options, you can decide how you want to sortyour addresses, whether or not you want confirmation of deletedaddresses, and whether or not you want to allow duplicate names.1. In the Home screen, scroll to the ADDRESS BOOK icon andclick.2. In the Address Book screen, click to view the menu. Scroll toOptions and click. 3. The Address Book Options screen appears, displaying thefollowing three options:•Sort By: Select how you want to sort the addresses in yourAddress Book. The default is First Name.•Confirm Address Delete: Select whether or not you wantto confirm deleting Address Book entries. By default, this
Handheld — Installation and User’s GuideUsing the Address Book — Adding addresses126option is set to Yes.•Allow Duplicate Names: Select whether or not you wantto allow more than one entry for the same name. Bydefault, this is set to Yes.4. Scroll to the field you would like to set, then press the SPACEkey to scroll through your options. Release the SPACE key onceyou have set the option to your preference.5. Click the trackwheel to view the menu. Scroll to Save Optionsand click.You return to the Address Book screen.Adding addressesTo add an individual contact’s information to the Address Book,follow this procedure:Note You can also open the Address Book Options screen fromthe To: screen when composing a message.
Using the Address Book — Adding addressesHandheld — Installation and User’s Guide1271. In the Home screen, scroll to the ADDRESS BOOK icon andclick.2. In the Address Book screen, click to view the menu. Scroll toNew Address and click.3. Type your contact’s information and press ENTER after eachfield. You can also type your contact’s full name in the First: orLast: field and press ENTER. The first name will appear in theFirst field and the last name will appear in the Last: field.4. To save your contact information, click to view the menu. Scrollto Save Address and click.Note You can have up to three email addresses for the sameAddress Book entry. To add more than one email addressclick to view the menu, scroll to Add Email and click. Anadditional field appears in the New Address screen andyou are able to add a second email address. When youcompose a message to a contact with multiple emailaddresses and select the email send method, you will beprompted to select which address to use.
Handheld — Installation and User’s GuideUsing the Address Book — Adding addresses128Your new contact’s name will appear in alphabetical order in yourAddress Book.Address Book fieldsThe New Address screen has the following fields.First: Type your contact’s first name. This field accepts alpha-numeric and symbol characters.Last: Type your contact’s last name. This field accepts alpha-numeric and symbol characters.Email: Type your contact’s email address. This field supports alpha-numeric and symbol characters. Press the SPACE key once to insertthe ‘@’ sign; press the SPACE key again to insert a ‘.’ (period). If youcontinue to press SPACE, you can continue to insert periods. Toinsert a blank space, press the BACKSPACE key and then the SPACEkey again.Note Instead of adding all your contacts manually to yourhandheld, you can import them from your PC. See theBackup and Restore online help for more information.
Using the Address Book — Adding addressesHandheld — Installation and User’s Guide129PIN: Type your contact’s PIN number. This number, unique to eachhandheld, is assigned by the wireless data network service andallows you to send a message to another handheld without using anemail address. You do not have to press the ALT key to enternumbers in this field.Title: Type your contact’s job title/position.Company: Type the name of the company for which your contactworks.Work: Type your contact’s business phone number. This fieldsupports numeric characters and the ‘–‘, ‘+’, ‘x’, ‘.’, ‘(‘, and ‘)’characters without having to hold down the ALT key.Home: Type your contact’s home phone number. This fieldsupports numeric characters and the ‘–‘, ‘+’, ‘x’, ‘.’, ‘(‘, and ‘)’characters without having to hold down the ALT key.Mobile: Type your contact’s mobile phone number. This fieldsupports numeric characters and the ‘–‘, ‘+’, ‘x’, ‘.’, ‘(‘, and ‘)’characters without having to hold down the ALT key. Pager: Type your contact’s pager number. This field supportsnumeric characters and the ‘–‘, ‘+’, ‘x’, ‘.’, ‘(‘, and ‘)’ characterswithout having to hold down the ALT key. Fax: Type your contact’s fax number. This field supports numericcharacters and the ‘–‘, ‘+’, ‘x’, ‘.’, ‘(‘, and ‘)’ characters withouthaving to hold down the ALT key.Address 1: Type your contact’s street address. Address 2: Type any further information for the address. (A secondaddress field is provided for long addresses.)City: Type your contact’s city.
Handheld — Installation and User’s GuideUsing the Address Book — Viewing addresses130State/Prov: Type your contact’s state or province.ZIP/Postal Code: Type your contact’s zip code or postal code.Country: Type you contact’s country.Notes: Type any reference notes you would like to keep about yourcontacts. This field supports alpha-numeric and symbol characters.Press the ENTER key for a new line.Viewing addressesYou can view the information for a specific contact in the form of anon-screen business card.1. In the Home screen, scroll to the ADDRESS BOOK icon andclick.2. In the Address Book screen, select the name of the contactwhose information you want to view. Click to view the menu.Scroll to View Address and click.3. A virtual business card appears listing all the informationyou’ve entered for this contact.Editing addressesYou can edit the information in any of the fields of an address entry.Some Address Book fields are limited to numeric characters andonly a few alpha characters.Tip Press the first letter of the field name. The cursor will moveto that field. For example, if you have entered a fax numberand you press ‘F’ in this screen, you move to the Fax field.
Using the Address Book — Deleting addressesHandheld — Installation and User’s Guide1311. In the Home screen, scroll to the ADDRESS BOOK icon andclick.2. In the Address Book screen, select the Address Book entry thatyou want to edit and click to view the menu. Scroll to EditAddress and click.3. In the Edit Address screen, use the trackwheel to move fromfield to field. Press the ALT key as you roll to scroll horizontallythrough the text to make your edits.4. When you have made all the changes to the address fields, clickto view the menu. Select Save Address by clicking again Deleting addressesYou can delete old addresses from your Address Book to savememory space.1. In the Home screen, scroll to the ADDRESS BOOK icon andclick.2. In the Address Book screen, scroll to the contact that you wantto delete. Click to view the menu. Scroll to Delete Address andclick.3. A dialog box appears, asking if you want to delete the address.Select Yes by clicking the trackwheel. (This dialog box willappear only if Confirm Task Delete is enabled in the AddressBook Options screen.)Note In the Address Entry screen, click the trackwheel to viewthe menu where you can clear fields and add Email fields.Simply scroll to choose the field and click to clear or add.
Handheld — Installation and User’s GuideUsing the Address Book — Searching addresses132You return to the Address Book screen and you can see that theentry is no longer listed.Searching addressesThe handheld’s powerful search tool enables you to go directly to aspecific contact so you do not have to scroll through a lengthyaddress list.1. In the Home screen, scroll to the ADDRESS BOOK icon andclick.2. In the Address Book screen, type the first letter or letters of thename of the contact that you want to find. The letter or lettersyou type appear in the screen header, preceded by the wordFind:.3. To return to your complete list of contacts, click to view themenu. Scroll to View All and click.Summary and tipsIn this chapter, you learned how you can store address informationfor each person or company that you might want to contact. Notonly are you familiar with the various address book fields, but youcan also add, view, edit, delete, and search for addresses. In the nextNote You can also delete addresses in the Edit Address andView Address screens.Note The handheld searches the First, Last, and Companynames of contacts to find the first instance of your search.As you type more letters for your search, fewer matches willappear.
Using the Address Book — Summary and tipsHandheld — Installation and User’s Guide133chapter you will learn about managing your tasks andappointments.Using the Address Book - Tips• Press the associated key on the keyboard while in number fields (likePIN) to insert numbers without using the ALT key.•Press SPACE to insert the “@” and “.” characters in an Email field.• Type the first letters of the name or the initials separated by a space tofind a specific contact in the Address Book screen.
8Managing Tasks and AppointmentsThe handheld includes a Tasks function and a Calendar function tohelp you manage and schedule appointments and tasks. Use theTasks function to make a list of tasks to be completed. Use theCalendar function to keep track of appointments and events,including the duration of the appointment, the location, and anyadditional notes.Using the Tasks functionThe handheld’s Tasks function allows you to keep a list of tasks tobe completed. Tasks can be sorted by subject, priority, due date, orstatus.To set task options1. In the Home screen, scroll to the TASKS icon and click.2. In the Tasks screen, click to view the menu. Scroll to Optionsand click. Note You can copy Task and Calendar entries from your PC toyour handheld using the Intellisync tool. See the Intellisynconline help for more information.
Handheld — Installation and User’s GuideManaging Tasks and Appointments — Using the Tasks function1363. The Tasks Options screen appears, displaying the followingtwo options:•Sort By: Select how you want to sort the tasks in yourTasks screen. Choose from Subject, Due Date, Status, orPriority.•Confirm Task Delete: Select whether or not you want toconfirm deleting task entries. By default, this option is setto Yes.4. Scroll to the field you would like to set, then press the SPACEkey to scroll through your options. Release the SPACE key onceyou have set the option to your preference.5. Click the trackwheel to view the menu. Scroll to Save Optionsand click.You return to the Tasks screen.To add tasks1. In the Home screen, scroll to the TASKS icon and click.
Managing Tasks and Appointments — Using the Tasks functionHandheld — Installation and User’s Guide1372. In the Tasks screen, click the trackwheel to view the menu.Scroll to New Task and click.3. In the New Task screen, complete the information for the task.Press ENTER after each field. In the Status:, Priority:, and DueDate: fields, use the SPACE key to scroll through your options.Release the SPACE key once you have set the field to yourpreference.4. Click to view the menu, then scroll to Save Task and click.Your new task will be listed in the Tasks screen with one of thefollowing three icons beside it, depending on the task’s status.Icon DescriptionThe task has been completed.The task has been deferred or is waiting.The task has not been started or is in progress.
Handheld — Installation and User’s GuideManaging Tasks and Appointments — Using the Tasks function138Task fieldsThe Tasks screen contains the following fields.Task: Type the subject of the task.Status: Choose the status of the task. Your options are Not Started,In Progress, Completed, Waiting, and Deferred. The default is NotStarted. Priority: Choose the priority of the task. Your options are Normal,Low, and High. The default is Normal. Due: Select the date by when the task is to be completed. Youroptions are None or By Date. If you select None, no due date will berecorded for this task. If you select By Date, you can select the dateon which this task is due.Notes: Type any reference notes you would like to keep about thetask.To view and edit tasks1. In the Home screen, scroll to the TASKS icon and click.2. Scroll to the task that you want to view or edit, then click toview the menu. Select Open Task by clicking again.3. The Edit Task screen appears with the task details listed. Editthe task by changing the fields in this screen.4. Once you have finished viewing or editing the task, click toview the menu. Scroll to Save Task and click.You return to the Tasks screen.
Managing Tasks and Appointments — Using the Tasks functionHandheld — Installation and User’s Guide139To delete tasks1. In the Home screen, scroll to the TASKS icon and click.2. In the Tasks screen, scroll to the task you want to delete, thenclick to view the menu. Scroll to Delete Task and click.3. A dialog box appears, asking if you want to delete the task.Click Yes. (This dialog box appears only if you have set theConfirm Task Delete field to Yes in the Tasks Options screen.)You return to the Tasks screen and you can see that the task is nolonger listed.To change a task’s status1. In the Home screen, scroll to the TASKS icon and click.2. In the Tasks screen, select the task for which you want tochange the status, then click to view the menu.3. Depending on the task’s current status, scroll to either MarkCompleted or Mark In Progress and click.The task’s status is changed.Note Delete all completed tasks by scrolling to Delete Completedand clicking.You can also delete tasks in the Edit Task screen.Note You can only change the status of a completed task to “InProgress”. You can mark a task “Completed” if it is marked“Deferred”, “Waiting”, “Not Started”, or “In Progress”. Tochange a task to a status other than “Completed” or “InProgress”, edit the task. See page 138 for more informationon editing tasks.
Handheld — Installation and User’s GuideManaging Tasks and Appointments — Using the Calendar function140Using the Calendar functionThe handheld’s Calendar function displays appointments in eitherMonth, Week, Day, or Agenda view. Although the default is Dayview, you can change the view at any time.To set Calendar options1. In the Home screen, scroll to the CALENDAR icon and click.2. In the Calendar screen, click to view the menu. Scroll toOptions and click.3. The Calendar Options screen appears, displaying thefollowing three options:•First day of week: Set on which day your week starts. Thedefault is Sunday.•Start of day: Set the time at which your day starts. Bydefault, this option is set to 9:00 a.m.•End of day: Set the time at which your day ends. Bydefault, this option is set to 5:00 p.m.4. Scroll to the field you would like to set, then press the SPACEkey to scroll through your options. Release the SPACE key onceyou have set the option to your preference.
Managing Tasks and Appointments — Using the Calendar functionHandheld — Installation and User’s Guide1415. Click the trackwheel to view the menu. Scroll to Save Optionsand click.You return to the Calendar screen.To switch viewsIn the Calendar screen, click to view the menu. Scroll to View Day, View Week, View Month, or View Agenda and click, depending on which view you would like to use. If you switch to another view and then exit the Calendar, that view will appear the next time you open the function.Day viewThis view displays all appointments for the given day. The subjectof the appointment appears beside the start hour and a sidebarspans the length of the appointment.
Handheld — Installation and User’s GuideManaging Tasks and Appointments — Using the Calendar function142Week viewThis view displays all appointments for the current week; you canscroll up and down vertically through them. All appointments aremarked with an outlined box spanning the length of theappointment. If the appointment is an all-day appointment, dotswill span the entire day. When your cursor is on an appointment,the subject and location of your appointment are displayed at thebottom of the screen. Press the ALT key while rolling the trackwheelto scroll horizontally through the appointments.
Managing Tasks and Appointments — Using the Calendar functionHandheld — Installation and User’s Guide143Month viewWhen you first switch to Month view, your cursor will be on today’sdate and you can scroll horizontally through the days of the month.Days with appointments will have a black bar to the left of the day.The size of the bar depends on the length of the appointment. Forexample, a one-hour appointment will have a short bar, while a fourhour appointment will have a long bar. If the appointment is an all-day appointment, the day will be bolded. The position of the bardepends on the start time set for the appointment. For example, thebar for afternoon appointments will typically appear near thebottom of the date.Agenda viewThis view displays only the days on which you have appointments,allowing you to see your “agenda”. The appointments appear inchronological order starting with the earliest appointments at thetop. Each entry in the Agenda view includes the time, the subject,and the location of the appointment. A sidebar to the left of the starttime spans the length of the appointment. If you have set a reminderfor the appointment, an alarm icon appears beside the subject.
Handheld — Installation and User’s GuideManaging Tasks and Appointments — Using the Calendar function144To add appointments1. In the Home screen, scroll to the CALENDAR icon and click. 2. In the Calendar screen, click to view the menu. Scroll to NewAppointment and click.3. In the New Appointment screen, use the trackwheel to go fromfield to field, adding information for the appointment. PressENTER to go to the next field.
Managing Tasks and Appointments — Using the Calendar functionHandheld — Installation and User’s Guide1454. In the Reminder: field, select how early you want to be notifiedof the appointment. If you do not wish to be reminded of theappointment, set this field to None.5. If the appointment will occur regularly, set the Recurrence:field to reflect how often the appointment should appear inyour calendar. See page 146 for more information on settingrecurring appointments.6. To save your appointment, click to view the menu. Scroll toSave Appointment and click.You return to the Calendar screen.Appointment fieldsThe New Appointment screen contains the following fields:Subject: Type the subject for the appointment.Location: Type the location where the appointment is to be held.Date: Select the date of the appointment. The default is today’s date.Start Time: Select the start time for the appointment. The default isthe current time, rounded to the nearest hour. (You can change thehour and minutes settings by pressing the SPACE key.)End Time: Select the end time for the appointment. The default is anhour after the start time. (You can change the hour and minutessettings by pressing the SPACE key.)Reminder: Select how early you want to be notified of theappointment. The default is 15 minutes in advance of the start time.Note You will always be notified of pending appointments withreminders, even if you have turned off your handheld.
Handheld — Installation and User’s GuideManaging Tasks and Appointments — Using the Calendar function146Recurrence: Set whether or not the appointment is a recurringappointment. The default is None. See below for more informationon setting the recurrence for appointments.Notes: Type any reference notes you want associated with thisappointment.To set recurring appointmentsYou can specify that the same appointment reappears in yourCalendar at regular intervals.1. In the Home screen, scroll to the CALENDAR icon and click.2. In the New Appointment screen, add the information for yourappointment.3. In the Recurrence: field, press the SPACE key. The SetRecurrence screen appears.4. In the Recur: field, press the SPACE key until the desired optionappears on screen. Your options are: Day, Week, Month, andYear. (For this example, select Day to set an appointmentrecurring on a daily basis.)
Managing Tasks and Appointments — Using the Calendar functionHandheld — Installation and User’s Guide1475. In the Every: field, press the SPACE key until the desiredamount of time between appointments appears on screen. (Forthis example, select 2 to set an appointment recurring everysecond day.)6. In the End: field, set the specific date on which the recurringappointment should end. (By setting this field to Never, youwill have a constant recurring appointment.)7. The terms of the recurrence are shown after the End: field. Ifyou are satisfied with these terms, click to view the menu.Scroll to Save Recurrence and click.Note If you set your appointment to recur weekly, you can specifythe day(s) of the week on which it should recur. If you setyour appointment to recur monthly or yearly, you can set theday on which the appointment will recur.
You return to the New Appointment screen with your recurringappointment settings entered. Save your appointment by clicking toview the menu, scrolling to Save Appointment and clicking.To view appointmentsIn Day, Week, or Agenda view, you can see the specifics for yourappointment by selecting the appointment, clicking to view themenu, scrolling to View Appointment and clicking. In Month view, you can view the appointments for the selected dayby following this procedure:1. In the Calendar screen, select a day that has appointments andclick to view the menu. Scroll to View Appointments and click.The appointments for the selected day are listed.
Managing Tasks and Appointments — Using the Calendar functionHandheld — Installation and User’s Guide1492. If you want to view the details of the appointment, edit it, ordelete it, click to view the menu. Scroll to View Appointment,Edit Appointment, or Delete Appointment and click.3. Press ESC to return to Month view.To view today’s appointments1. In the Home screen, scroll to the CALENDAR icon and click.2. In the Calendar screen, click the trackwheel to view the menu.Scroll to Today and click. The appointments for today’s dateappear in your chosen Calendar view.Note When you view appointments in Month view, you are notswitching your view. The appointments for the selected dayare listed in Day view but your overall view remains asMonth view.Note In Agenda view, if you do not have appointments for thecurrent date, the next day that has appointments will bedisplayed.
Handheld — Installation and User’s GuideManaging Tasks and Appointments — Using the Calendar function150To view next and previous1. In the Home screen, scroll to the CALENDAR icon and click.2. In the Calendar screen, click the trackwheel to view the menu.Scroll to Next (or Previous) and click. The next (or previous)day, week, or month is shown.To view the appointments for a specific date1. In the Home screen, scroll to the CALENDAR icon and click.2. In the Calendar screen, click the trackwheel to view the menu.Scroll to Go to Date... and click. In the dialog box that appears,select the date for which you would like to view appointmentsand click.The appointments for that date appear, in your chosen Calendarview.To edit appointments1. In the Home screen, scroll to the CALENDAR icon and click.2. In the Calendar screen (in either Day or Agenda view), scroll toan appointment and click to view the menu. Scroll to EditAppointment and click.3. The Edit Appointment screen appears, displaying all of thedetails for the appointment. Edit the information in any of thefields. To edit the Date:, Start Time:, End Time:, or Reminder:Note In Agenda view, you will see the next or previous day withappointments scheduled. Viewing the next or previousday’s appointments is useful if you have manyappointments and do not want to continue scrolling throughyour agenda.
Managing Tasks and Appointments — Using the Calendar functionHandheld — Installation and User’s Guide151fields, press SPACE key to scroll between options. Release theSPACE key once you have set the field to your preference.4. To edit the settings for recurring appointments, scroll to theRecurrence: field and press the SPACE key. The Set Recurrencescreen appears, allowing you to change any of the settings.Click to view the menu, then scroll to Save Recurrence andclick.5. Click the trackwheel to view the menu, then select SaveAppointment by clicking again.You return to the Calendar screen.To delete appointments1. In the Home screen, scroll to the CALENDAR icon and click.Note If you are in Week or Month view, you can either switch toDay or Agenda view to edit the appointment, or view theappointment and then edit it. See page 148 for moreinformation on viewing appointments.
Handheld — Installation and User’s GuideManaging Tasks and Appointments — Summary and tips1522. In the Calendar screen, scroll to the appointment that you wantto delete (in Day, Week, or Agenda view) or the day on whichthere are appointments to delete (in Month view). Click thetrackwheel to view the menu. Scroll to Delete Appointment(s)and click.3. A dialog box appears, asking if you want to delete theappointment. Click Yes. If your appointment is a recurringappointment, you can delete all occurrences of the appointmentor just the one you have selected.You return to the Calendar screen and you can see that theappointment is no longer listed.Summary and tipsIn this chapter, you learned how you can organize your time andprojects using the Tasks and Calendar functions. You can add, view,edit, delete, and set options for both tasks and appointments. In theTasks screen, you can modify the status of your tasks so that youknow which of your projects have been completed. In the Calendarscreen, you can switch between four different views. In the nextchapter, you’ll examine the MemoPad and Calculator functions. Note If you are deleting appointments in Month view, allappointments for the day you select will be deleted. Youmust switch to Day, Week, or Agenda view to delete aspecific appointment. Appointments which are more than 30 days old areautomatically deleted.Managing tasks and appointments - Tips•Press DEL to delete a task or appointment• Press T to go to the top task or appointment in the list.
Managing Tasks and Appointments — Summary and tipsHandheld — Installation and User’s Guide153• Press B to go to the bottom task or appointment in the list.• Press C to create a new task or appointment.Tasks• Press M to mark an “In Progress” task as “Completed” or a“Completed” task as “In Progress”.Calendar• Press D to switch to Day view.• Press W to switch to Week view.• Press M to switch to Month view.• Press A to switch to Agenda view.• Press S to scroll through all the possible calendar’s views.• Press T to go to Today in the Calendar screen.• Press P to go to the previous day/week/month in the Calendar screen.• Press N to go to the next day/week/month in the Calendar screen.•Press ALT + A to display the next calendar reminder.• Press G to go to a specific date.•Press ENTER to create an appointment at a selected time.•Press SHIFT and roll the trackwheel in Day or Week view to highlightthe hours during which an appointment will take place. When youcreate the new appointment, the start time and end time fields willalready be set.Managing tasks and appointments - Tips
9Using the MemoPad and CalculatorThe handheld contains a MemoPad for recording lists, notes, orother important information that you type aside from emailmessages.A Calculator function is also included, which helps you to performsimple mathematical operations and conversions.Using the MemoPad functionYou can use the MemoPad function to add, edit, view, and deleteimportant memos.To add memos1. In the Home screen, scroll to the MEMOPAD icon and click.2. In the MemoPad screen, click to view the menu. Scroll to NewMemo and click.
Handheld — Installation and User’s GuideUsing the MemoPad and Calculator — Using the MemoPad function1563. Type a title for your memo and press ENTER. Then type thebody of the memo.4. Once you have finished composing the memo, click to view thememo. Select Save by clicking again.You return to the MemoPad screen where your new memo appearsin alphabetical order.To view memos1. In the Home screen, scroll to the MEMOPAD icon and click.2. In the MemoPad screen, select the name of the memo that youwant to view. Click to view the menu. Scroll to View Memo andclick.Note You must include a title in order to save your memo.
Using the MemoPad and Calculator — Using the MemoPad functionHandheld — Installation and User’s Guide157The full memo appears on the screen.To edit memos1. In the Home screen, scroll to the MEMOPAD icon and click.2. In the MemoPad screen, select the memo you want to edit andclick to view the menu. Scroll to Edit Memo and click.3. In the Memo screen, you can add or edit text. Press the ALT keyas you roll to scroll horizontally through the text.4. When you have finished making changes to your memo, clickto view the menu. Select Save by clicking again.To delete memos1. In the Home screen, scroll to the MEMOPAD icon and click.2. In the MemoPad screen, scroll to the memo you want to delete.3. Click to view the menu. Scroll to Delete Memo and click. Adialog box appears asking if you want to delete the memo.Scroll to Yes and click.Note You can edit a memo you are viewing by clicking to view themenu. Scroll to Edit Memo and click.Note You can clear the Title: field and the entire body of a memo.Scroll to the field that you want to clear (either the Title fieldor the body) and click to view the menu. Scroll to Clear Fieldand click. The field is erased and you can add new text.
Handheld — Installation and User’s GuideUsing the MemoPad and Calculator — Using the Calculator function158You return to the MemoPad screen and you can see that the memois no longer listed.Using the Calculator functionUse the handheld’s calculator function to perform simplemathematical operations and conversions.To perform mathematical operationsYou can use the handheld’s calculator to perform mathematicaloperations.1. In the Home screen, scroll to the CALCULATOR icon andclick.2. The Calculator screen appears. Use the keyboard to enter thefirst number of the mathematical calculation. Using thetrackwheel, scroll to the operator you want and click.Note You can delete memos only in the MemoPad screen.Tip Using the keyboard, you can type numbers andmathematical operators in the Calculator without pressingthe ALT key.
Using the MemoPad and Calculator — Using the Calculator functionHandheld — Installation and User’s Guide1593. Enter the next number of the mathematical calculation. Usingthe trackwheel, scroll the trackwheel to the equal sign and click.The result of the calculation appears.To use the tapeYou can use the Calculator’s Tape feature to record and displayyour series of calculations. You can review, edit, delete, or insertentries on the tape.1. In the Home screen, scroll to the CALCULATOR icon andclick.2. In the Calculator screen, scroll to Menu and click. Select Switchto Tape by clicking again.Note You can add, recall, and clear the calculator’s memory ifyou want to save the results of a particular calculation. Thecurrent contents of the memory are shown at the top of thescreen.Pressing ENTER will perform the same action as scrolling tothe equal sign on the handheld’s calculator display andclicking.Press C or the BACKSPACE key to clear the handheld’sdisplay.
Handheld — Installation and User’s GuideUsing the MemoPad and Calculator — Using the Calculator function1603. Scroll through your calculations on the tape to review them.4. Scroll to an entry that you want to change, then click to viewthe menu. Scroll to edit the entry, insert a new entry, or deletethe entry and click.
Using the MemoPad and Calculator — Using the Calculator functionHandheld — Installation and User’s Guide1615. The results of your change are shown on the main calculatordisplay. To return to the calculator, click to view the menu.Scroll to Return to Calculator and click.To perform conversionsYou can use your handheld’s calculator to convert numbers to andfrom metric. You can perform the following conversions:centimetres to inches, metres to feet, metres to yards, kilometres tomiles, kilograms to pounds, and Celsius to Farenheit and vice versa.1. In the Home screen, scroll to the CALCULATOR icon andclick.2. In the Calculator screen, type the number that you want toconvert.3. Scroll to Menu and click. Scroll to Metric to Imperial... orImperial to Metric... and click, depending on which way youwant to convert the number. (For this exercise, select Metric toImperial.)Note You can clear the entries on the tape by clicking to view themenu, scrolling to Clear Tape and clicking. The result of thecalculations is not cleared, just the entries on the tape.
Handheld — Installation and User’s GuideUsing the MemoPad and Calculator — Using the Calculator function1624. A second menu appears where you can select the type ofconversion to perform.The results of the conversion are shown on the calculator’s display.To exit the calculatorIn the Calculator screen, scroll to Menu and click. Scroll to Close and click.
Using the MemoPad and Calculator — Summary and tipsHandheld — Installation and User’s Guide163Summary and tipsIn this chapter, you learned how to use the MemoPad function andthe Calculator function. You can not only add, edit, and viewmemos in the MemoPad screen, but you can also performmathematical operations, use the tape, and perform conversions inthe Calculator screen. In the next chapter you’ll find out how tocustomize your handheld’s options.Using the MemoPad and Calculator - TipsMemoPad• Press T to go to the top memo in the list.• Press B to go to the bottom memo in the list.•Press ESC to exit the MemoPad screen.•Press DEL to delete a memo.•Press ENTER to view a memo.Calculator• Press D to add.• Press F to subtract.• Press X or A to multiply.• Press S to divide.•Press Z or (SPACE key) to change the sign.• Press V to find the square root of a number.• Press J to recall the memory.• Press K to clear the memory.• Press L to add the number into memory.• Press G to see the result of your calculation.• Press C to clear the calculator screen.
10Customizing your handheld’s optionsIn the “Get to know your handheld” chapter, you learned about theprocedure for setting message notification options. Now, refer tothis chapter to learn how to customize the handheld’s many otheroptions to suit your specific needs.Setting the alarmThe handheld has an Alarm function that you can set to tone at thesame time every day. Choose from six different tone settings andthree volume levels.1. In the Home screen, scroll to the ALARM icon and click.2. The Daily Alarm screen appears. Scroll to the field you wouldlike to set, then press the SPACE key to scroll through youroptions. Release the SPACE key once you have set the field toyour preference.
Handheld — Installation and User’s GuideCustomizing your handheld’s options — Setting the alarm1663. Once you have set the Alarm to your preference, click to viewthe menu. Scroll to Save Options and click.Alarm fieldsThe Daily Alarm screen contains the following fields:Time: Set the time at which you want the alarm to sound. Thedefault is 12:00 AM.Alarm On/Off: Select whether or not you want the alarm to sound.The default is Off.Tune: Select the tune you wish to hear when the alarm sounds. Thedefault is Tune 3. You can hear each tune by scrolling through theoptions.Volume: Select the volume at which you wish to hear the alarm.Your options are: Low, Medium, and High. The default is Low. Note When the alarm sounds, press any key to silence it. Thisaction will not disable the alarm; it will sound at the set timeagain even if it has been silenced. To disable the alarm, setthe Alarm On/Off field to Off.
Customizing your handheld’s options — Customizing handheld optionsHandheld — Installation and User’s Guide167Customizing handheld optionsYou can customize any of the handheld’s options by following thisgeneral procedure: 1. In the Home screen, scroll to the OPTIONS icon and click.2. The Device Options screen appears. Scroll to the handheldoption that you want to change and click the trackwheel. 3. Scroll to the field that you want to change, then press the SPACEkey to scroll through your options. Release the SPACE key onceyou have set the field to your preference.4. Once you have set the options to your preference, click to viewthe menu. Scroll to Save Options and click.You return to the Device Options screen.
Handheld — Installation and User’s GuideCustomizing your handheld’s options — Handheld options168Handheld optionsThe following pages list the handheld’s options and provide pagereferences for further information.AboutThe About screen contains handheld copyright information. Youcannot change the information in this screen. Press the ESC key toreturn to the Device Options screen.Auto On/OffUse the automatic on/off feature to maximize battery life and tomaintain optimal, extended messaging performance.Weekday On: Set the handheld to turn on automatically at a specifictime throughout the weekWeekday Off: Set the handheld to turn off automatically at aspecific time throughout the weekWeekend On: Set the handheld to turn on automatically at aspecific time on the weekendWeekend Off: Set the handheld to turn off automatically at aspecific time on the weekendAutoTextThe AutoText screen contains a list of all current AutoText entries.You can add, edit, and delete entries as you wish. See page 80 formore information on how to work with AutoText entries.Note Both Weekday and Weekend options have an Enable/Disable field. You must set this field to Enable in order forthe handheld to turn on and off automatically.
Customizing your handheld’s options — Handheld optionsHandheld — Installation and User’s Guide169Date/TimeSet the date and time so that your messages contain the correct timestamp.Time Zone: Select your time zone. The handheld will automaticallyadjust the time depending on the time zone. The default is theEastern (-5) time zone.Daylight Savings: Select whether or not you want daylight savingsto be adjusted automatically. By default, the handheld is set toadjust for daylight savings (Support). The setting only needs to beset once. It should only be set to Ignore if you live in a state orprovince that does not recognize daylight savings. When this settingis set to Support, the handheld will automatically adjust the time onthe proper date.Time: Set the current timeFormat: Select a 12 hour or 24 hour clockDate: Set the current dateNote You can set the date and time automatically bysynchronizing your handheld with your PC. See theIntellisync online help for more information.Note The information that you set in the Time, Format, and Datefields will appear on the handheld’s Home screen and onthe password security screen.
Handheld — Installation and User’s GuideCustomizing your handheld’s options — Handheld options170Message ServicesEmail Service: Choose the default email service. Any new messageswill be sent to the message service selected. The default messageservice information entry is Desktop.Network SettingsRoaming: Choose the country you are in - either Canada or theUnited States. Subscribers in each respective country will have theirhome country as the default setting.Radio: Turn the handheld’s radio on or off. In certain situations,such as travelling by plane, it is important to turn off the radio inyour handheld to prevent radio frequency interference. See page 45for a shortcut for turning your radio on and off.Status: Shows the status of the network. It is set to either Pending orActive, depending on what you have specified in the Roaming field.Note The email service provided should be correct in mostcases. We recommend against changing this field.Note It is possible to get a BlackBerry service that allows you toswitch dynamically between both Canada and the UnitedStates. There is an additional charge for cross-borderroaming. Talk to a representative at your point of purchasefor more information.Note You can re-register with the network in the NetworkSettings screen. Click to view the menu, scroll to RegisterNow and click. Unless you have been advised to do so, or ifyou have just received your handheld and it is not working,we recommend against registering your handheld morethan once.
Customizing your handheld’s options — Handheld optionsHandheld — Installation and User’s Guide171NotifyYou can set the handheld message notification to tone/vibrate,vibrate, tone, or none. See page 37 for more information on how toset the notification options.In Holster: Customize the way that the handheld notifies you of anew message while it is in the holster. Your options are: Tone,Vibrate, Vibrate+Tone, or None. The default notification setting isVibrate+Tone.Out of Holster: Customize the way that the handheld notifies youof a new message when it is out of the holster. Choose from: Tone,Vibrate, Vibrate+Tone, or None. The default notification setting isTone.Tune: Select the tune you wish to hear when you are notified of anew message. The default is Tune 1. You can hear each tune byscrolling through the options.Volume: Select the volume for your notification tune. Choose fromLow, Medium, High, Escalating, or Off. If you set your notificationtype to vibrate and set the Volume: field to Low, the handheld willvibrate only once when a new message arrives. If you set this fieldto Medium, High, or Escalating, the handheld will vibrate twicewhen a new message arrives.Number of Beeps: Select the number of beeps the handheld shouldmake before notification stops. Choose from 1 to 5 beeps.Repeat Notification: Set whether or not you want to be reminded ofunread messages waiting. Choose from:• Low -- the LED will flash and the handheld will tone orNote The Escalating option provides you with quiet notificationprogressing to louder notification.
Handheld — Installation and User’s GuideCustomizing your handheld’s options — Handheld options172vibrate once every 15 minutes for 30 minutes• Medium -- the LED will flash and the handheld will toneor vibrate once every 10 minutes for an hour• High -- the LED will flash and the handheld will tone orvibrate once every 5 minutes for 2 hours• LED Only -- the LED will flash for 15 minutes• Off -- you will not be reminded.Level 1 Notify Only: Select whether or not you want to be notifiedof all messages or only those with a level 1 priority. Choose fromeither Yes or No.Consider PIN Level 1: Select whether or not you want PINmessages to be considered level 1 priority. Choose from either Yesor No. The default is Yes. If you set this field to Yes and have theLevel 1 Notify Only field set to Yes, you will be notified of Level 1messages, PIN messages, and pending appointments only.Note If you have set your In Holster and Out of Holsternotification to None, the only reminder notification you willreceive will be the flashing LED. If you want Tone or Vibratereminder notification, you must change your regularnotification settings.Note You will always be notified of pending appointments withreminders, even if you have turned off your handheld.The priority of messages forwarded to your handheld isdependent upon the filter rules set in the Desktop Manager.See Chapter 3 or the Redirector Settings online help formore information on filters.
Customizing your handheld’s options — Handheld optionsHandheld — Installation and User’s Guide173Owner This information appears on the password security screen (if youhave set a password). If you do not enter any owner information, adefault message will appear on the password security screen.Name: Type your name.Information: Type any extra information that you want to appearon the password security screen. We recommend that you includeyour own (or your company’s) contact information in case thehandheld is lost.Screen/KeyboardIn the Screen/Keyboard screen, you can change the LCD screen’sappearance by adjusting contrast levels and font size. You can alsochange the key rate and tone.Screen Contrast: Adjust the screen’s contrast if you’re havingtrouble seeing the interface. If you are using the handheld in lowlight, try the backlighting feature instead.Font Size: Set the size of the font to be used on the screen. Choosefrom Small Font or Large Font. The default is Large Font.Key Tone: Set the key tone field to On if you want the handheld toemit a tone each time a key is pressed.Key Rate: Set the speed (Slow, Fast, or Off) at which your cursormoves whenever the BACKSPACE, ENTER, or SPACE key is pressedand held. The default setting is Slow.Note For all other keys, the Key Rate setting controls an autocapitalization feature. With Key Rate set to either Slow orFast (i.e., Key Rate must be enabled), you can press andhold a key to capitalize it.
Handheld — Installation and User’s GuideCustomizing your handheld’s options — Handheld options174SecurityIn the Security screen, you can set your password options to ensuregreater handheld security.Password: Select whether or not you want to enable a password onthe handheld. The default is Disabled.Security Timeout: Set the duration of time (in minutes) that thehandheld is idle before the password security screen appears. Thedefault setting is 2 minutes.StatusThe Status screen provides information about the handheld and thewireless network. You cannot edit this information.Signal: Indicates the strength of the handheld’s network signal.Battery: Indicates the percentage of remaining battery life.Memory Free: Indicates the amount, in bytes, of available RAM.File Free: Indicates the amount, in bytes, of available memory tostore messages, address entries, and AutoText entries.PIN: Indicates the handheld’s address number. Other handheldusers can use this address number to send messages directly to you.Note The password security screen will prompt you to “Press anykey”. Type the first letter of your password to gain access tothe Enter Password dialog box. Type the remaining lettersof your password to resume using the handheld.Once you have set a password, you need to enter it to usethe Security screen again. You will also need to enter thepassword when using the Security screen, as well asApplication Loader. See page 40 for information on how toset your password.
Customizing your handheld’s options — Handheld optionsHandheld — Installation and User’s Guide175ESN: Indicates the handheld’s serial number.O/S: Indicates the version of the Operating System.Flash Size: Indicates the amount of flash memory on yourhandheld.Address Book: Indicates the current version of the Address Bookfunction.AutoText: Indicates the current version of the AutoText feature.Calculator: Indicates the current version of the Calculator function.Calendar: Indicates the current version of the Calendar and Tasksfunctions.Crypto SK: Indicates the current version of the Crypto SK DLL.Database: Indicates the current version of the Database DLL.MemoPad: Indicates the current version of the MemoPad function.Message List: Indicates the current version of the Messagesfunction.Ribbon: Indicates the current version of the functions list on theHome screen.Secure Transport: Indicates the current version of the SecureTransport DLL.Serial Db Access: Indicates the current version of the Backup andRestore protocol DLL.UI: Indicates the current version of the User Interface.
Handheld — Installation and User’s GuideCustomizing your handheld’s options — Handheld options176Storage ModeIf you are not going to use your handheld for an extended period oftime (more than two weeks), you should put it into storage mode.Putting the handheld into storage mode is different than justturning it off and as a result, the current date and time and theencryption keys are lost.1. In the Home screen, scroll to the OPTIONS icon and click.2. In the Device Options screen, scroll to Storage Mode and click.The following message appears: “Storage mode powers offdevice to save battery life. Continue?” Scroll to Yes and click. 3. The following message appears: “Entering storage mode willlose current time. Continue?” Scroll to Yes and click.To activate your handheld again, insert it into the charging cradle,connect the cradle to a power outlet, and after a few moments theHome screen will appear.Note You can also activate the handheld from storage mode byinserting a fine-tipped instrument such as a paperclip intothe reset hole located on the back of the handheld.Ensurethat the handheld is fully charged before you use it again.See page 21 for more information on charging thehandheld.Ensure that you set the date and time and generate newencryption keys after you activate your handheld again. Ifyou do not generate new encryption keys, email redirectionwill not occur. (See the Redirector Settings online help formore information on generating encryption keys.) If you donot set the date and time, messages will be stamped withthe date of January 1 and will be placed at the bottom ofyour Messages screen. (See the Intellisync online help formore information on updating the handheld’s date and timeautomatically.)
Customizing your handheld’s options — SummaryHandheld — Installation and User’s Guide177SummaryIn this chapter, you discovered how to customize your handheld’soptions. You can set a number of handheld features, including thealarm, auto on/off, AutoText, date/time, message services, networksettings, notify, owner, screen/keyboard, security, and status.Knowing how to customize these options allows you to personalizeyour handheld and optimize its performance.
11Frequently asked questionsThis chapter includes answers to some common questions about thehandheld.AlarmWhy is my alarm not sounding when I’ve set the time?• Ensure that you have enabled the alarm by setting the AlarmOn/Off field to ‘On.’ When the alarm is set, a bell icon appearson the Home screen. See page 165 for information on settingthis field.BatteryWhat should I do when I see the message “Battery too low for handheld usage”?• Press any key to close this dialog box. Recharge the handheld’sbattery. See page 21 for information. The handheld can be keptat a full charge by simply “topping up” the battery every dayfor 10-15 minutes. From an empty battery, a full charge can beachieved in approximately 3 hours. It is not necessary tocompletely drain the battery before recharging.What should I do if my handheld does not turn on?• Make sure that the internal battery has been fully charged.(There should be five bars beside the battery indicator in theHome screen if the battery is fully charged.)
Handheld — Installation and User’s GuideFrequently asked questions — Storage180• If the handheld does not turn on after charging the battery,reset the handheld. See page 188 for more information.StorageWhat should I do if I won’t be using my handheld for a short period of time?• If you expect that you will not be using your handheld for ashort period of time (two weeks or less), you should turn thehandheld off. In the Home screen, scroll to the POWER OFFicon and click on the functions list.• When you want to turn the handheld back on, simply press thesilver key.What should I do if I won’t be using my handheld for a longer period of time?Before storing your handheld for an extended period of time, youshould save information on the handheld to your PC using theDesktop Software’s Backup and Restore tool.• If you expect that you will not be using your handheld formany weeks or months, then you should put the handheld inStorage Mode. In the Options function, scroll to Storage Modeand click. Click Yes in the two dialog boxes that follow. Thehandheld shuts down, and after approximately 24 hours entersa special storage state. You should store the handheld in a cool,dry place. When you press any keys or click the trackwheelwhile the handheld is in this state, it will not respond.• To reactivate the handheld, you must insert the handheld intothe charging cradle, as you did when you first received yourhandheld, and recharge the battery. The handheld should thenturn on and display "Initializing". All of your stored addresses and messages will be preserved whilethe handheld is in storage mode. However, the handheld will no
Frequently asked questions — Home screenHandheld — Installation and User’s Guide181longer have the correct date and time or encryption key. To reset thedate and time, see “Customizing your handheld’s options” onpage 167, or to update it automatically, simply synchronize thehandheld with the Desktop Software’s Intellisync tool. You cangenerate a new encryption key in the Security tab of the DesktopSoftware’s Redirector Settings tool.Home screenHow can I return to the Home screen?The screen that displays the functions list and the date and time iscalled the Home screen. • Press the ESC key repeatedly until you return to the Homescreen. See page 23 for more information on othershortcuts.• Select Close from an application’s menu or, in the DeviceOptions screen, scroll to the [Return to Home Screen]option and click.LCD screenWhat can I do if my LCD screen seems faint?• Check the Screen/Keyboard option in the Device Optionsscreen. See page 167 for more information on how to setoptions.• While the handheld is on, press the silver key once to activatebacklighting. See page 29 for more information.The backlighting on my display screen keeps disappearing.• The LCD backlighting will turn off after 20 seconds if you havenot pressed a key or the trackwheel.
Handheld — Installation and User’s GuideFrequently asked questions — Messages182MessagesWhy did I have two messages on my handheld before I turned on the radio?• These messages are pre-loaded to help you learn about thehandheld when you first receive it.Why are my messages not being sent out?You can tell that messages have not been sent because they have aclock icon beside them. • Check that the handheld’s radio has been turned on (selectthe TURN WIRELESS ON icon), and that you are withinrange of network coverage (check the coverage indicator inthe Home screen). See page 45 for more information.•Check the Network Settings screen to ensure that yourhandheld has been activated on the network. If the Status:field in this screen is Pending, call 1-877-BLK-BERRY tohave your handheld activated.• You can try resending your message. As long as there is aclock icon beside the message when you resend it, anotherattempt is made to transmit the original message. A copy isnot sent. See page 120 for more information on how toresend messages.Why am I not receiving all my messages?There are several reasons why email may not be redirected to yourhandheld. •Is your PC turned on? If you are using the DesktopRedirector to forward your email, your desktop computermust be on any time you want to receive messages on yourhandheld. If your company is using the BlackBerryEnterprise Server to forward your email, you do not needto leave your PC turned on.
Frequently asked questions — MessagesHandheld — Installation and User’s Guide183•Is the Desktop Redirector running? If you are using theDesktop Redirector to forward your email, verify that it isrunning; its icon should be in the Windows SysTray onyour PC. If your company is using the BlackBerryEnterprise Server to forward your email, check theDesktop Redirector for possible error messages. See theDesktop Redirector online help included with the softwarefor information.•Is your handheld in the cradle connected to your PC? Bydefault, if the handheld is in the cradle, you will notreceive any messages on your handheld while the DesktopSoftware is running. Take the handheld out of the cradle tofind out if the messages are forwarding properly.•Have you created Microsoft Exchange Inbox assistant rules?If you have set up Inbox assistant rules that move newmessages from the Inbox to another folder, they will not beforwarded to your handheld because the Inbox assistantmoves them before they are forwarded to your handheld.To forward email from one of these subfolders, you mustchange the folder redirection settings in the Advanced tabof the Desktop Software’s Redirector Settings tool. See theonline help for more information. •Have you set filter rules? Check the filters in the RedirectorSettings tool to make sure the messages you want toreceive are being forwarded. See the Redirector settingsonline help for more information on these filters.•Have you set the filter order correctly? The order that thefilters appear in your list reflects the order that they will beapplied to new messages. You should check to see if one ofyour filters is preventing desired messages from beingredirected to the handheld.
Handheld — Installation and User’s GuideFrequently asked questions — Punctuation184What should I do if a message is returned?Returned messages will have an ‘x’ beside them in the Messagesscreen.• Open the message and scroll to the top. The MessageStatus field indicates why the message was returned.Follow the instructions given there. See the DesktopRedirector online help for more information and a list ofpossible error messages.I am not being notified when new messages arrive, even though I have set the handheld to notify me.• Ensure that the volume setting of the notification options is setto either Low, Medium, High, or Escalating, rather than Off.With the volume set to Off, the beeper will not sound whennew messages arrive. • Ensure that the Level 1 Only setting in your notification optionsis set to No. When this field is set to Yes, you will only benotified of level 1 messages, rather than all messages. Seepage 171 for more information on the notification options.•In the Notify screen, set the Repeat Notification: field to Low,Medium, High, or LED only so that you are reminded ofunread messages on your handheld.PunctuationWhere can I find the period (.) and other punctuation marks on my keyboard?• The quickest way to type a period (.) is to press the SPACE keytwice at the end of a sentence. The next letter is automaticallycapitalized.• Press the ALT key with an associated character key to insertcommon punctuation marks. You will see the punctuationmark printed in orange above the primary key on the keyboard.
Frequently asked questions — Desktop SoftwareHandheld — Installation and User’s Guide185See page 23 for information on the ALT key and other keyfunctions.• Other punctuation marks are included in the symbols librarywhich you can open by pressing ALT + SPACE. See page 88 forinformation on how to insert a symbol.• You can also insert international/accented characters into yourmessages. When composing a message or entering text, pressand hold a letter key while rolling the trackwheel to scrollthrough international characters/characters with accents.When the desired character appears, release the letter key.Desktop SoftwareFor a complete list of frequently asked questions and answers, referto the online help.How do I check if the Desktop Redirector is running?• If the Desktop Redirector is running, the icon appears in theWindows SysTray in the bottom right corner of your desktop.To verify that it is running, double-click the icon to open theRedirector Status window. To learn more about the fields inthis window, select Contents under the Help menu.• If the Desktop Redirector icon does not appear in the WindowsSysTray, launch the program by double-clicking the Redirectoricon from your Start>Programs menu.Why isn’t my handheld receiving every message that goes to my desktop Inbox?• Ensure that the Desktop Redirector is running. (See answers toprevious FAQ).• Check that your Inbox Assistant does not have rules set todirect your messages elsewhere once they arrive in your Inbox.If, for example, you have a rule directing Confidential orPriority messages to a separate folder in Outlook, these
Handheld — Installation and User’s GuideFrequently asked questions — Desktop Software186messages might not be redirected to your handheld unless youhave specified email redirection from the folder. See theRedirector Settings online help for more information.• Check the Filter rules that you have set through the RedirectorSettings tool. If you haven’t set any of your own filters, checkthe default filters to make sure they are handling messages toyour preference.Why does a new mail envelope icon appear in the Windows SysTray, but my desktop Inbox does not display any new mail?• The Desktop Redirector communicates with your handheldover the wireless network through email. This two-waycommunication results in delivery acknowledgements arrivingin your Inbox. The email Redirector recognizes these “Relay”messages, and automatically deletes them. Microsoft Outlookwill notify you of these incoming “Relay” messages, so theenvelope icon will appear in your SysTray even once they’vebeen automatically deleted.I am a Microsoft Outlook user. How do I synchronize with both my Outlook Contacts and my company’s Exchange Global Address List?If you don’t mind having Global Addresses merged with yourContacts in Outlook, perform steps 2,3&5. If you wish to keep thetwo address lists separate in Outlook, perform steps 1-6.1. Open Outlook on your PC and select Contacts in theMailbox list. Select File>New>Folder. Name your newfolder Global; the entries from the Exchange Address Listwill be placed in this folder.2. Launch the Desktop Manager and double-click the Backupand Restore tool. Click the Advanced button. You will seea list of the files currently on your handheld. With theAddress Book file selected, click Clear.3. In the Advanced window, select File>Import>Addresses....
Frequently asked questions — Desktop SoftwareHandheld — Installation and User’s Guide187The Address Book Import window appears. Select namesfrom the Global Address List and click Import> to copy thenames over. Once you’ve copied all the names you want,click the OK button. The Advanced window now shows afile called Address Book in the Desktop File Databases list.Click the Restore button. The updated Address Book filewill be transferred to the handheld.4. From the Desktop Manager, double-click the Intellisynctool; the Intellisync window opens. Click the ConfigurePIM... button. In the PIM Configuration window, selectAddress Book and click Choose. Ensure Outlook isselected as your translator then click Browse to open theChoose Contact Folder(s) window. Locate and select theGlobal subfolder that you created in step 1. This subfolderwill be under Contacts. (You may have to double-click thedisplayed folders to view all subfolders). Click the Addbutton. In the bottom list, select the Global folder and clickthe Default button. Continue clicking OK to return to theIntellisync window.5. Click the Synchronize now button to add the OutlookContacts to your handheld and the addresses on thehandheld to Outlook. When the dialog appears asking ifyou want to delete the new addresses from your handheld,click Re-sync. Now a dialog appears asking if you want toadd the new address to your subfolder in Contacts. ClickOK. You can now synchronize you PIM applicationswithout overriding the addresses you have in the Contactsfolder. 6. In the Intellisync window select Configure>Choose>Browse. The Choose Contact Folder(s) window appears;select the Contacts folder and click Default. Performingthis last step ensures that when a future contact is added tothe handheld, it will be synchronized into the mainContact folder, rather than the Global subfolder.
Handheld — Installation and User’s GuideFrequently asked questions — Resetting the handheld188Why should I generate new keys? How often should this be done?• Messages are encrypted when they are sent between your PCand the handheld. Your handheld can only receive messagesthat were sent with the correct encryption. You need togenerate keys to establish the random encryption codes thatenable your PC to communicate with your handheld.Encryption is used as a security measure to ensure that onlyyour handheld can receive messages sent from your PC. • Using the Redirector Settings tool, you can manually generatekeys whenever you wish, or you can set your PC to remind youto generate keys every month. For maximum security, newkeys should be generated every two to four weeks.If I get an error message, how can I find out what it means?• You’ll find a list of possible error messages, and tips for what todo when you get an error message, in the Desktop Redirectorand Desktop Manager online help files. In either the RedirectorStatus or Desktop Manager windows, select Contents underthe Help menu. Then click the Frequently Asked Questionslink.Resetting the handheldOn rare occasions, the handheld may report an internal handhelderror message, instructing you to press ‘R’ to reset. Doing so willreturn the handheld to normal operation after a few minutes. Trysending yourself a message and check that all the information hasbeen properly restored in the Status screen. There is also a reset hole on the back of the handheld, located in theinformation label. Normally, you will not need to use this method ofreset. However, if the handheld ‘locks up’ (no longer respondswhen you press keys or use the trackwheel) you can use thismethod to reset the handheld. A fine-tipped instrument, such as a
Frequently asked questions — Resetting the handheldHandheld — Installation and User’s Guide189paper clip, can be inserted into this hole to press the reset button,restarting and restoring the handheld to normal operation.Messages and other information stored on the handheld will not belost. If you were in the process of composing a message, however,the message will be lost. Resetting your handheld will not lose the connection with your PC.After you reset your handheld, synchronize with the DesktopManager to ensure that all information has been restored. See theDesktop Manager online help for more informationNote You can also reset the handheld by simultaneously pressingthe ALT + SHIFT + BACKSPACE keys.
12SpecificationsMechanical Properties Display and control featuresWeight: Approx. 5oz Size (LXWXH): 4.6”X3.1”X0.70”Memory: 5 MB Flash memory0.5 MB SRAMDisplay: Full graphic LCD with backlighting, 160 x 160 pixel viewing areaControls: Thumb-operated trackwheel; PC-style keyboard Message Notification: Red LED indicator; audible beeper; mechanical vibrator, on-screen notification; configurable by userOther features: Real-time clock; audible alarm; AutoText and Address Book updatesPorts: RS-232 compatible serial port at operating speeds up to 115 200 baud
Handheld — Installation & User’s GuideSpecifications 192PowerTemperature Radio specificationsFrequencyBattery: Internal lithium cellOperating: 0°C to +50°CStorage: 10°C to +30°CRelative Humidity: 5-95% Non-condensingNetwork Support 800 MHz DataTAC networksInterface Protocols: NCL (Native Control Language) Protocol; RAP (RIM’s Radio Access Protocol).Transmitting: 806 to 825 MHzReceiving: 851 to 870 MHzTransmit Power: 2.0 WattsAntenna Integrated internal
Specifications —Handheld — Installation and User’s Guide193Regulatory complianceHandheld Complies with: FCC Part 15 Class B, and Part 90 PENDINGIndustry Canada RSS 119 PENDINGCharging cradle Complies with: FCC Part 15, Class B Declaration of Conformity (DoC) PENDING
Handheld — Installation and User’s GuideSpecifications — 194
IndexAaboutResearch in Motion, 17this guide, 17addingaddress attachments to your address book, 96addresses, 126appointments, 144autotext entries, 82autotext entries using a macro, 83memos, 155tasks, 136address bookadding attachment from messages, 96adding entries, 126attaching entries, 79customizing options, 125deleting entries, 131description of, 13, 30editing entries, 130entry fields, 128opening attachments in messages, 95searching, 132setting options, 125summary, 132tips, 132using, 125viewing entries, 130agenda, see calendaralarmdescription of, 13, 31entry fields, 166FAQs, 179setting, 165application loader, using, 58appointmentsadding, 144deleting, 151editing, 150managing, 135viewing, 148attaching address book entries, 79attachmentsadding to your address book, 96opening address book attachments, 95receiving, 94sending, 94auto signature, customizing, 77automatic formatting, 86capitalization, 86email fields, 87number fields, 87number lock, 87punctuation, 87
Handheld — Installation and User’s GuideIndex196automatic on/off, description of, 168autotextadding entries, 82adding entries using a macro, 83deleting entries, 85description of, 81editing entries, 84searching for entries, 85using to compose messages, 80Bbacklighting, 29backup and restoreimporting files from PC, 60restoring files to handheld, 61saving handheld files, 60using, 59batteryFAQs, 179Ccalculatordescription of, 14, 31exiting, 162performing conversions, 161performing mathematical operations, 158summary, 163tips, 163using, 155, 158using tape, 159calendaradding appointments, 144agenda view, 143appointment entry fields, 145daily view, 141deleting appointments, 151description of, 13, 30editing appointments, 150monthly view, 143notification of appointments, 172setting options, 140setting recurring appointments, 146summary, 152switching views, 141tips, 152using, 140viewing appointments, 148viewing appointments for a specific date, 150viewing next and previous appointments, 150viewing today’s appointments, 149weekly view, 142changingaddress book entries, 130appointments, 150autotext entries, 84searches, 111
IndexHandheld — Installation and User’s Guide197task status, 139tasks, 138chargerdescription of, 21chart of hot keys, 23componentshandheld, 19LCD screen, 28compose, description of, 13, 30composingmessages, 51, 69saving messages while composing, 106using autotext, 80confirmation of messages, 78connecting handheld to PC, 48contents of package, 15cradleconnecting to PC, 48description of, 21customer support, 18customizingaddress book options, 125auto signature, 77handheld options, 165level of importance, 72message options, 69Ddate and timesetting, 37date, setting, 169deletingaddresses, 131appointments, 151autotext entries, 85memos, 157messages, 115messages on handheld and desktop, 118multiple messages, 117open messages, 116searches, 113tasks, 139descriptionaddress book, 13, 30alarm, 13, 31autotext, 81calculator, 14, 31calendar, 13, 30charger, 21compose, 13, 30cradle, 21functions, 13handheld options, 168holster, 20keyboard, 20LCD screen, 19lock, 14, 31memopad, 14, 31messages, 13, 30options, 14, 31power on/off, 14, 32saved messages, 13, 30search messages, 13, 30serial port, 21task list, 13, 31
Handheld — Installation and User’s GuideIndex198task status icons, 137trackwheel, 20turn radio on/off, 14, 32desktop redirectoradding a filter, 66checking settings, 65desktop softwareapplication loader, 58backup and restore, 59FAQs, 185installing, 47, 57intellisync, 62redirector configuration, 64summary, 67using, 57disablingalarm, 165handheld options, 167password security screen, 41Eeditingaddresses, 130appointments, 150autotext entries, 84memos, 157messages, 119searches, 111task status, 139tasks, 138enablingalarm, 165email redirection, 50handheld options, 167password security screen, 40FFCC compliance, 3, 4file attachmentsreceiving, 94sending, 94filing messages, 101formattingautomatic capitalization, 86automatic punctuation, 87email fields, 87messages automatically, 86number fields, 87number lock, 87frequently asked questions, 179alarm, 179battery, 179desktop software, 185home screen, 181LCD screen, 181messages, 182punctuation, 184storage, 180functions, 13icons, 33menus, 32screens, 29
IndexHandheld — Installation and User’s Guide199Ggettingconfirmation of messages, 78customer support, 18started, 19Hhandheldcharger, 21components, 19connecting to PC, 48cradle, 21customizing options, 165generating a security key, 50getting started, 19holster, 20keyboard, 20LCD screen, 19locking, 41package contents, 15resetting, 188serial port, 21status icons, 33trackwheel, 20turning off, 23turning on, 22handheld optionsabout, 168auto on/off, 168autotext, 168date/time, 169description of, 168message service, 170network settings, 170notify, 171owner, 173screen/keyboard, 173security, 174status, 174storage mode, 176holster, description of, 20home screen, 33FAQs, 181icons, 33hot keys, 23IIC Class B compliance, 4iconshandheld status, 33message status, 34navigational, 36task status, 137including address book entries in message, 79Industry Canada, certification, 4inserting symbols, 88installing, desktop software, 47, 57Intellisyncusing, 62
Handheld — Installation and User’s GuideIndex200Kkey assignment chart, 23key rate, 173keyboarddescription, 20hot keys, 23LLCD screenbacklighting, 29components, 28description of, 19FAQs, 181function menus, 32function screens, 29graphics, 36LED notification, 171level of importance, setting, 72lock, description of, 14, 31locking the handheld, 41Mmanagingappointments, 135messages, 101tasks, 135marking all messages as read, 122marking messages as unread, 121memopadadding memos, 155deleting memos, 157description of, 14, 31editing memos, 157summary, 163tips, 163using, 155viewing memos, 156menus, 32messagesattaching address book entries, 79automatic capitalization, 86automatic punctuation, 87composing, 51customizing auto signature, 77deleting, 115deleting multiple messages, 117deleting on handheld and desktop, 118deleting open messages, 116description of, 13, 30editing, 119FAQs, 182filing, 101formatting automatically, 86managing, 101marking as read, 122marking as unread, 121
IndexHandheld — Installation and User’s Guide201opening address book attachments, 95options for received messages, 91reading, 53, 91receiving, 91receiving confirmation, 78receiving long messages, 93removing from saved messages list, 105resending, 120saving, 103, 106saving attachments in your address book, 96saving while composing, 106searching, 107sending, 51sending one-time messages, 75sending to multiple contacts, 76sending to other handhelds, 73setting notification options, 37setting options, 69status icons, 34summary, 89, 98, 123tips, 89, 98, 123using autotext, 80Nnavigational icons, 36network, registering, 46newaddress book entries, 126appointments, 144autotext entries, 82notification of appointments, 172number lock, 87Oone-time messages, sending, 75openingaddress book attachment, 95optionscustomizing for your handheld, 165description of, 14, 31LED notification, 171received messages, 91scrolling through, 35setting for address book, 125setting for calendar, 140setting for messages, 69setting for tasks, 140setting level of importance, 72Ppassword security screen, 41disabling, 41enabling, 40
Handheld — Installation and User’s GuideIndex202PC, connecting to your handheld, 48performingconversions, 161mathematical operations, 158one-time search, 107search, 107search for sender, 114personal identification number (PIN)sending messages to other handhelds, 73power on/off, description of, 14, 32punctuation, FAQs, 184Rradioturning off, 45turning on, 45read messages, marking, 122reading, messages, 53, 91recalling searches, 111received messagesoptions, 91saving, 104receivingaddress book attachments, 95confirmation of messages, 78file attachments, 94long messages, 93messages, 91reconciling email, 62redirecting email, 50registering with the network, 46removingaddress book entries, 131appointments, 151autotext entries, 85messages, 115multiple messages, 117open messages, 116searches, 113tasks, 139resending messages, 120resetting the handheld, 188reviewing filed messages, 103Ssafety information, 5saved messagesdescription of, 13, 30removing, 105savingaddress book attachments, 96messages, 103, 106messages while composing, 106received messages, 104sent messages, 104
IndexHandheld — Installation and User’s Guide203search messages, description of, 13, 30searchesdeleting, 113editing, 111performing, 107performing one-time search, 107performing search for sender, 114recalling, 111saving, 107specifying search terms, 107searchingaddresses, 132autotext entries, 85messages, 107securitydisabling password protection, 41enabling password protection, 40generating a key for the handheld, 50locking the handheld, 41using password protection, 38sendingfile attachments, 94messages, 51, 69messages to multiple contacts, 76messages to other handhelds, 73one-time messages, 75sent messagessaving, 104serial port, description of, 21settingaddress book options, 125alarm, 165calendar options, 140date, 169date and time, 37handheld options, 165level of importance, 72message delete, 38message notification options, 37message options, 69password security screen, 41recurring appointments, 146task options, 140time, 169specifications, 191specifying search terms, 107storage, FAQs, 180storing received or sent messages, 104style conventions, 17symbols, inserting, 88synchronizing, 62email, 62PIM, 62system requirements, 16
Handheld — Installation and User’s GuideIndex204Ttasksadding, 136changing status, 139deleting, 139description of, 13, 31editing, 138entry fields, 138managing, 135setting options, 140status icons, 137summary, 152tips, 152using, 135viewing, 138technical support, 18time, setting, 169tips address book, 132calculator and memopad, 163generic, 43messages, 89, 98, 123tasks and calendar, 152trackwheel, description of, 20troubleshooting, 179turn radio on/off, description of, 14, 32turning on/offhandheld, 23radio, 45Uunread messages, marking, 121upgrading to version 2.0, 15usingaddress book, 125application loader, 58autotext, 81autotext to compose a message, 80backup and restore, 59calculator, 155, 158calendar, 140desktop software, 57Intellisync, 62lock, 41macro to add a new autotext entry, 83memopad, 155password protection, 38tape, 159tasks, 135Vviewingaddresses, 130appointments, 148appointments for a specific date, 150memos, 156next and previous appointments, 150tasks, 138today’s appointments, 149
IndexHandheld — Installation and User’s Guide205Wwelcome, 13wireless solution, 13

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