Blackline Safety LNR900 The Loner 900 is a wireless safety monitor. User Manual

Blackline GPS Inc The Loner 900 is a wireless safety monitor. Users Manual

Contents

Users Manual

User GuideMobile Worker Safety DeviceIntrinsically SafeIntrinsically Safe
1Legal NoticesInformation in this document is subject to change without notice. This document is provided “as is” and Blackline GPS Inc. (“Blackline GPS" or "Blackline”) and its aliated companies and partners assume no responsibility for any typographical, technical or other inaccuracies in this document. Blackline GPS reserves the right to periodically change information that is contained in this document. However, Blackline GPS makes no commitment to provide any such changes, updates, enhancements or other additions to this document to you in a timely manner or at all.Copyright © 2014 Blackline GPS Inc. All rights reserved.Except as expressly provided herein, no part of this manual may be reproduced, copied, transmitted, disseminated, downloaded, or stored in any storage medium, for any purpose without the express prior written consent of Blackline GPS Inc. (“Blackline” or “Blackline GPS”). Blackline GPS hereby grants permission to download a single copy of this manual onto some form of electronic storage medium to be viewed and to print one copy of this manual or any revision hereto, provided that such electronic or printed copy of this manual must contain the complete text of this copyright notice. Further, any unauthorized commercial distribution of this manual or any revision hereto is strictly prohibited.The Blackline GPS families of related marks, images and symbols, including Loner, Loner IS, Loner SMD, Loner Mobile, Loner 900, UltimateSense, Protect. Share. Connect. and Blackline GPS are the exclusive properties and trademarks of Blackline GPS Inc. The BlackBerry and RIM families of related marks, images and symbols are the exclusive properties and trademarks of Research In Motion Limited. All other brands, product names, company names, trademarks and service marks are the properties of their respective owners.WarrantyYour Loner is warranted against defects in materials and workmanship for up to one year from date of purchase. For further details regarding your Blackline GPS warranty, please refer to your Terms and Conditions of Service.More information and support visit: http://www.blacklinesafety.com for more information.FCC ComplianceThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential instal lation.Operation is subject to the fol lowing two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modications not expressly approved by the manufacturer could void the user’s authority to operate the equipment.This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interfer ence will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.• Consult the dealer or an experienced radio/TV technician for further assistance.Industry Canada ComplianceThis device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.Notication d’Industrie CanadaCe dispositif est conforme au(x) format(s) RSS libre(s) d’Industrie Canada. Son fonctionnement est assujetti aux deux conditions suivantes : (1) Cet appareil ne peut causer d’interférences nuisibles, et (2) cet appareil doit accepter toute interférence reçue, y compris les interférences pouvant provoquer un mauvais fonctionnement du dispositif.RF Exposure StatementFor body worn operation, Loner 900 has been tested and meets the FCC and IC guidelines for RF exposure when used with the Blackline GPS belt clip designated for Loner 900. Use with other accessories may not ensure compliance with FCC and IC guidelines for RF exposure.Déclaration d’exposition RFPour utilisation sur le corps, Loner 900 a été testé et répond aux directives de la FCC et IC d’exposition aux radiofréquences lorsqu’il est utilisé avec le clip ceinture Blackline GPS désigné pour Loner 900. Utilisation avec d’autres accessoires peut ne pas assurer le respect des directives de la FCC et IC d’exposition aux radiofréquences.
2// USER GUIDETable of ContentsSafety PrecautionsDANGER .................................................................................4WARNING ................................................................................4Getting StartedActivate your Device .....................................................................6OverviewIntrinsically Safe ..........................................................................7Requirements ............................................................................7Contents.................................................................................7Using Loner 900Loner 900 Hardware Details ..............................................................8Charging Loner 900 .....................................................................10Turning Loner 900 O ...................................................................11Loner 900 Power Button Light Behaviour ................................................11Loner 900 Light Annunciation Patterns ..................................................12Ensuring Protection with Loner 900......................................................12AlertsUnderstanding Alerts ...................................................................13Conrmation of Alerts...................................................................13Initiating an Emergency Alert (Emergency Latch Use)....................................14Silencing Emergency Alert (Emergency Latch Use) ......................................14Initiating a Silent Emergency Alert.......................................................14Motion/Activity Monitoring .............................................................14
3Muster Alarm Light......................................................................15Cancelling a Pending No-motion Alert ..................................................15Silencing a No-motion Alert .............................................................15About True Fall Detection®Performance Expectations of the Fall Detection System..................................15Cancelling a Pending Fall Detected Alert ................................................15Silencing a Fall Detected Alert ...........................................................16About Checking In ......................................................................16Cancelling a Pending Missed Check-in Alert:.............................................16Cancelling a Missed Check-in Alert ......................................................16Low Battery Detection ..................................................................16TroubleshootingSubHead goes here. Required for table of contents.......................................17SpecicationsSpecications for Loner 900 .............................................................19Loner 900 CareConsideration Regarding Use and Storage of Loner 900..................................20Customer CareCustomer Care for Loner 900 ............................................................20
4// USER GUIDESafety PrecautionsBlackline GPS takes your safety and the safety of those around you very seriously. It is important for you to be aware of the following precautions.DANGERDo not place the Loner 900 product in or near an open ame.WARNINGTo reduce the risk of ignition of a ammable atmosphere, batteries must only be charged in an area known to be nonammable.When in a hospital or other health care facility, observe the restrictions on the use of mobile devices, such as cellular phones. Do not operate Blackline GPS products where you are not able to operate your mobile/cellular phone.Switch Blackline GPS products o before boarding an aircraft and make sure that it cannot be inadvertently turned on. To prevent interference with communication systems the operation of wireless applications, including Blackline GPS products, is forbidden aboard aircraft. Failure to observe these instructions may lead to the suspension or denial of cellular services to the oender, legal action, or both.Road safety comes rst. Do not operate a Blackline GPS product while you are driving a vehicle. Park your vehicle before operating a Blackline GPS prod-uct, or using your mobile phone to interface to the Blackline GPS service.Electrical equipment may be hazardous if misused. Operation of this product, or similar products, must always be supervised by an adult. Do not allow chil-dren access to the interior of any electrical product and do not permit them to handle any cables.
5Do Not: Do not operate Blackline GPS products outside their specied operating tempera-ture. Consult the specications section. Do not store Blackline GPS products outside their specied storage temperature. Consult the specications section. Do not operate Blackline GPS products outside their specied humidity rating. Consult the specications section. Do not dispose of Blackline GPS products in your household trash. Seek advice from your local electronics recycling authority. Blackline products contain an internal lithium-ion battery pack.
6// USER GUIDEOverviewThe Blackline GPS™ Loner 900™ dedicated safety device provides multi-layered safety for you as a mobile worker. This guide provides information that you will nd helpful to comfortably operate your Loner 900 device. Your Loner 900 device contains the following internal components: Wireless radio and antenna High sensitivity GPS receiver Ultimate Sense® GPS antenna Large capacity 1500 mAh rechargeable battery Tri-axis accelerometer Tri-axis gyroscope Vibration motor Emergency Latch Power Button and Indicator Light Indicator Light Array Alarm Beeper USB Interface for charging Integrated weather-proof and dust-proof caseNOTE: Service activation requires a valid credit card and the Unit ID and Activation Code. Getting StartedActivate your DeviceActivation of Loner 900 device is managed within your Loner Portal account by the Blackline GPS Customer Care team. If a Loner Portal account has not been created, the Blackline GPS Customer Care team can provide assistance.1-877-869-7212 support@blacklinegps.com
7Intrinsically SafeBlackline’s Loner 900 device is a UL 913-certied Intrinsically Safe Apparatus for use in Class I, Division 1, Groups A – D and Class II, Division 1, Groups E – G in hazardous (classi-ed) locations.Please consult with your organization’s safety professional for further information regard-ing the topic of intrinsic safety and any policies, procedures, facilities, or locations within facilities that may be related to intrinsic safety.RequirementsLoner 900 promotes a safe work environment for you when: You are wearing the Loner 900. The Loner 900 is connected to a Loner Bridge. The Bridge has line-of-sight access to the sky to communicate data over GSM or satellite. The Loner 900 and Bridge have been activated on a Loner Portal user account. The Loner 900 and Bridge have sucient battery capacity to operate.Contents Loner 900 Micro USB Charging Clip Charging cable Wall Charger Quick reference card Field Changeable Belt ClipLoner 900 Service PlanVarious service plan options are available depending on your feature level requirements. Contact Blackline for more information.
8// USER GUIDEUsing Loner 900Loner 900 Hardware DetailsLoner 900 is rugged and purpose-built for monitoring you as a mobile worker. Physical details are outlined below.Physical Feature UsePower Button & Indicator LightPowers Loner 900 and indicates cellular connection statusAcknowledge Button Acknowledges alert messages on Loner 900Indicator Light Array Indicates Loner 900 is in an Alarm stateEmergency Latch Sends an emergency alert to monitoring personnelCharging Light Indicates the charging stateProduct Label Provides device information, unit ID and activation codeBelt Clip Attaches Loner 900 to a beltCharging Port Charges Loner 900Removable Micro USB Charging ClipAdapts Micro USB cable to charging port for charging Loner 900
9Removable Micro USB Charging ClipCharging PortPower Button & Indicator LightAcknowledge Button (push)Indicator Light ArrayEmergency Latch (pull)Charging Light (on bottom)Product LabelBelt Clip
10 // USER GUIDECharging Loner 9001. Plug the Wall Charger into an electrical outlet.2. Insert the Micro USB Cable Plug into the corresponding Micro USB Charging Jack on the charging clip 3. Slide the charging clip onto Loner 900 using the guides to align the clip with the charging port on the device.4. Completely charge Loner 900 for 3 hours.5. Remove the charging clip from Loner 900. Charging Loner 900 turns the device O ensuring it will not trigger alerts while charging. Blackline GPS recommends charging Loner 900 after each shift to ensure the device is fully charged for the next shift.  WARNING: Never charge Loner in a hazardous area. The Loner’s charger is not intrinsi-cally safe. The charging state can be determined by observing the charging light. Turning Loner 900 On1. Press the Power Button to turn Loner 900 On. The beeper, the alarm status light and vibration motor will annunciate the chirp pattern. The power button indicator light will blink as Loner 900 connects. While Loner 900 retains connection to Blacklines servers, the power button indicator light will remain on.Loner 900 needs to have sucient battery power to connect to the Bridge. Connection takes approximately one minute.Light Behaviour Red Charging LightLight ashing Indicates Loner 900 is charging.Light On Indicates that Loner 900 is fully charged.Light O Indicates that Loner 900 is not charging.
11 If Loner 900 fails to connect to Blacklines servers, the device will enter the no communi-cation alarm pattern.Turning Loner 900 OFollow these steps for turning o the device:1. Press and hold the Power Button for three seconds to power the device o. The beeper will sound three long beeps while the power button is pressed. The vibration motor vibrates for three long pulses. The beeper, vibration motor and Power Button Indicator Light will turn o after three seconds. The Loner 900 will ash the indicator light array during the shutdown sequence. If Loner 900 is plugged in to charge, it will automatically turn o to avoid false alerts.Loner 900 Power Button Light BehaviourLoner 900 features a Power Button Indicator Light. Please see below for the light behaviour.Light Behaviour Power Button Indicator LightLight ashing Indicates Loner 900 is powered and connecting to the wireless network.Light On Indicates that Loner 900 is powered and connected to the wireless network.Light O Indicates that Loner 900 is powered o or the battery is depleted. Loner 900 is referred to as being oine and is not connected to the Loner Network when the Power Button Indicator Light is blinking or the device is powered o. Loner 900 is referred to as being online and connected to the Loner Network when the Power Button Indicator Light is on continuously.
12 // USER GUIDELoner 900 Light Annunciation PatternsLoner 900 features audible, tactile and visual indicators for annunciating dierent types of messages. Please see below for these patterns.Type Beeper Vibration motorIndicator light arrayPending alarm Slow alarm patternSingle repeating vibrateSlow ashHigh alarm Fast alarm pattern Double repeating vibrateFast ashLow battery Single beep once every 5 minutesNo vibration Single ash once every 5 minutesNo communication No beeper No vibration Slow double ashEnsuring Protection with Loner 900When safety monitoring is required, perform the following to ensure you are being pro-tected with Loner 900.Press the power button to turn on Loner 900. The Power Button Indicator Light on Loner 900 will blink while establishing a network connection. The vibration motor vibrates and the beeper annunciates the power on sequence. Loner 900 will continue to ash the Power Button Indicator Light while it is establishing a network connection.2. When the Loner 900 establishes a network connection to the Loner Portal the Power Button Indicator Light remains on continuously.3. If you have Fall Detection enabled, wear Loner 900 on your belt at your hip at all times that you require remote safety monitoring. Perform your work duties as you normally would. Loner 900 automates remote monitoring of your safety. True Fall Detection works best when worn on the hip.4. Power down Loner 900 when remote monitoring of your safety is no longer required. The Loner 900 logo must face outward, away from your body for optimum GPS and fall detection performance.
13AlertsAlert messages are congured for Loner 900 through the Loner Portal web app. Loner Portal displays alerts and they can be sent via email and SMS to safety monitoring personnel.Understanding AlertsAn alert is a message that communicates a device or system level event, such as an Emergency Alert or a Low Battery Alert. Depending on the priority level of the Alert, dier-ent action must be taken by safety-monitoring personnel.Alert ExplanationEmergency alert Loner 900 sends an Emergency Alert if the Emergency Latch has been opened;Silent alert Loner 900 sends a Silent Emergency alarm if the acknowl-edge button is pressed for 3 seconds.Fall detected alert Loner 900 sends a Fall Detected Alert when the device has detected a fall AND you have not canceled the pending message within 30 seconds.No-motion alert Loner 900 sends a No-motion Alert when the device does not detect motion for 2 minutes AND you have not can-celed the pending message within 30 seconds.Missed check-in alert Loner 900 sends a Missed Check-in alert when you have not checked in during the pre-congured check-in period and you have not cancelled the pending alarm.Low-battery noticationLoner 900 sends a Low Battery Alert if the internal battery level falls below 20% by default. For No-motion alert, options from 0 – 30 minutes are available. (0 Indicates the feature is disabled.)Conrmation of AlertsLoner 900 will activate a yellow light on the left and right sides of the indicator light array when a monitoring center has acknowledged an alarm sent by the Loner 900. Once the monitoring center has resolved the alarm, the light will shut o. If an alarm is generated while the conrmation light is on, the light will reset (turn o) until the new alarm has been acknowledged.
14 // USER GUIDEInitiating an Emergency Alert (Emergency Latch Use)If you are in an emergency situation, perform the following:1. Open the Emergency Latch. Loner 900 will instantly send an Emergency Message to Loner Background Services. Loner 900 will annunciate the high alarm pattern to notify others nearby of the event. The alarm pattern on Loner 900 will continue until the Emergency Alert has been can-celed or the battery is depleted. Another Emergency Alert will not occur until the Emergency Alert has been canceled.Silencing Emergency Alert (Emergency Latch Use)1. Return the Emergency Latch to the closed position.2. Press and hold the Acknowledge Button for 3 seconds. After three seconds, the alarm pattern will be silenced and Loner 900 will return to regular operation. If the user silences an Emergency Alert, this does not cancel the alert within the Loner Portal user account. Monitoring personnel are required to address the safety incident.Initiating a Silent Emergency AlertIf you are in an emergency situation where you would prefer to not alert others in the area (a silent emergency), perform the following:1. Push and hold the acknowledge button for 5 seconds. Loner 900 will vibrate for 3 seconds, pause and then vibrate for 2 more seconds. A Silent Emergency Message will be sent to monitoring personnel. Loner 900 will NOT locally annunciate the alarm pattern (it will remain silent). Loner 900 will return to normal operation. You cannot cancel the Silent Emergency. Monitoring personnel are required to address the safety incident.Motion/Activity MonitoringLoner 900 is constantly monitoring your motion. If Loner 900 has not detected motion for ve minutes, it will enter the alarm mode and annunciate the low alarm pattern to indi-cate a pending No-motion alert. If you do not require assistance, you have 30 seconds to cancel the alert. The time window and sensitivity of the No-motion Alarm are custom congurable in the Loner Portal.
15Muster Alarm LightA blue LED on either side of the Loner 900 will light up if the unit is in a state of return-to-muster or if there is an emergency text message at the BRidge that requires action.Cancelling a Pending No-motion Alert1. Press the acknowledge button for 1 second during the pending No-motion Alarm. After one second, the alarm pattern will be silenced and Loner 900 will return to regular operation.If you have not cancelled the alert within 30 seconds, the No-motion Alert is sent, initiat-ing the alert escalation process. Loner 900 will annunciate the high alarm pattern and will continue until the alert is silenced or the battery is depleted.Silencing a No-motion Alert1. Press and hold the acknowledge button for 3 seconds. After three seconds, the alarm pattern will be silenced and Loner 900 will return to regular operation. If the user silences a No-motion Alert, this does not clear the alert within the Loner Portal user account. Monitoring personnel are required to address the safety incident.About True Fall Detection®Loner 900 is constantly monitoring your motion for falls. If Loner 900 detects a fall, it will enter the pending alarm mode and annunciate the low alarm pattern to indicate a pending Fall Detected alert. If you do not require assistance, you have 30 seconds to cancel the alert.Performance Expectations of the Fall Detection SystemLoner 900 utilizes a gyroscope and accelerometer to determine the motion of nor-mal human activity and thus determines when an extreme event occurs, such as a fall. Accuracy of the system depends on you wearing Loner 900 on the belt at the hip. Wearing the Loner 900 anywhere else may result in more false fall alarms.Cancelling a Pending Fall Detected Alert1. Press the acknowledge button for 1 second during the pending fall detect alarm. After one second, the alarm pattern will be silenced and Loner 900 will return to regular operation.
16 // USER GUIDE If you have not cancelled the alert within 30 seconds, the Fall Detected Alert is sent, initiating the alert escalation process. Loner 900 will annunciate the high alarm pattern and will continue until the alert is silenced or the battery is depleted.Silencing a Fall Detected Alert1. Press and hold the acknowledge button for 3 seconds. After three seconds, the pending alarm pattern will be silenced and the Loner 900 will return to regular operation. If the user cancels a fall detected alert, this does not clear the alert within the Loner Portal user account. Monitoring personnel are required to address the safety incident.About Checking InLoner 900 can be congured in Loner Portal to have you periodically check in. During the Check-in period, Loner 900 will enter the alarm mode and annunciate the pending low alarm pattern to indicate a pending Missed Check-in alert. If you do not require assistance, you have 30 seconds to cancel the alert.Cancelling a Pending Missed Check-in Alert:1. Press the acknowledge button for 1 second. After one second, the pending alarm pattern will be silenced and Loner 900 will return to regular operation. If you have not cancelled the alert within 30 seconds, the Missed Check-in alert is sent, initiating the alert escalation process. Loner 900 will annunciate the high alarm pattern until the alert is silenced or the battery is depleted.Cancelling a Missed Check-in Alert1. Press and hold the acknowledge button for 3 seconds during the pending Missed Check-in alert. After three seconds, the alarm pattern will be silenced and Loner 900 will return to regular operation. If the user cancels a Missed Check-in Alert, this does not clear the alert within the Loner Portal user account. Monitoring personnel are required to address the safety incident.Low Battery DetectionLoner 900 monitors the battery level of the device. If the battery level drops below 20% of battery capacity, a Low Battery Alert will be sent and Loner 900 will annunciate the low battery alarm pattern.
17Loner 900 will continue all of the alarms until one of the following occurs:Loner 900 automatically shuts down with a depleted battery; or Loner 900 is plugged in for charging. Loner 900 sends a Loner 900 Powered O by Low Battery message to the Loner Background Services before nally powering o. If Loner 900 powers o with low battery, it will annunciate with a three second beep, vibrate and indicator light array ash.TroubleshootingSubtext goes here introducing the following section.SubHead goes here. Required for table of contents.Paragraph text goes here introducing the following chart.Symptom Cause SolutionsGreen power light is blinkingLoner is not connected to the Loner PortalEnsure Bridge is turned On (It may take up to 2 minutes after power-on to connect.); Ensure Bridge has line-of-sight view to the sky to connect our satellite. Lots of false fall alarmsLoners fall detect algo-rithm is being trippedDesensitize the fall detect settings in the portal. You can raise the thresh-old from the default 3.5 to reduce false alarms.Too many No-motion alarmsThe No-motion alarm can be made less sensitive. The time window can also be changed through the Loner Portal.
18 // USER GUIDE
19SpecicationsSpecications for Loner 900Size & WeightSize: 63 mm W x 107 mm L x 22 mm D (2.48” W x 4.21" L x 0.87" D)Weight: 137 g (4.8 oz)Safety FeaturesFall detection technology: True Fall Detection®, Tri-axis acceler-ometer, tri-axis gyro, plus software processingEmergency latch: Open latch to trigger alertSilent emergency: Press & hold acknowledge button to trigger alertWorker No-motion monitoring: Congurable time window (1 – 30 min, or O)Worker check-in: Check-in period (5 – 180 min)Buttons & Indicator LightsPower button: Power on/oAcknowledge button: Check-in/Silent Emergency/Cancel Pending Alerts/Acknowledge AlertsEmergency latch: Send emergency alertRed indicator light array plus vibration and buzzer: Safety alert triggeredGreen indicator light: Blinking (not connected), continuous (connected)User NoticationIndicators: Acoustic beeper, LEDs, and vibration motorAcoustic beeper sound pressure level: ~90 dB @ 10 cm (~90 dB @3.94")Wireless CommunicationRadio: 915 MHz)Antenna: InternalBidirectional communicationLocation TechnologyGPS Radio: 20 Channel high sensitivity, mobile assistedGPS Antenna: Internal Ultimate Sense 2® GPS antenna extends operation in weak GPS signal conditionsGPS Accuracy: ~5 m (16 ft) Outdoors, ~50 m (165 ft) indoorsGPS Real-time location turnaround time: ~20 secondsMobile Messaging MethodsEmail, text message (SMS)Alert MessagesFall DetectedEmergencySilent EmergencyNo-motionMissed Check-inLow BatteryPower oPower & BatteryRechargeable Li-ion battery: 1500 mAh Li-ionBattery Life: 12 hours continuous operationCharging connector: 4-pin sealed connectionEnvironmentalStorage temperature: -30 to 75° C (-22 to 167° F)Operating temperature: -20 to 55° C (-4 to 131° F)Charging temperature: 0 to 45° C (32 to 113° F)Ingress Protection: Designed to meet IP65ApprovalsFCC Part 15 Subpart B, FCC ID: W77LNR900, Industry Canada 8255A-LNR900Intrinsically safe: Class I, Division 1, Groups A – D and Class II, Division 1, Groups E – G, T4 Class I Zone 0, Group IIC, T4Device RequirementsBlackline GPS activated service planBridge with activated service planGPS signal coverage required for GPS locatingANThill location beacons for location awareness where GPS service is not availableWarrantyOne year limited factory warrantyWireless Coverage and Activated Service PlansWireless coverage: Nearly 150 countriesService plan options: Contact BlacklineLoner Portal Web ApplicationFeatures include: Alarm banner, event history, device location mapping, device management, alert & notication settings, and more.
20 // USER GUIDELoner 900 CareConsideration Regarding Use and Storage of Loner 900Loner 900 meets IP65 ingress protection ensuring that under normal operation no dirt or water can enter the device.Storage temperature range: -30 to 75° C (-22 to 167° F) Operating temperature: -20 to 55° C (-4 to 131° F). Charging temperature: 0 to 45° C (32 to 113 °F) More details can be found in the specications section.Customer CareCustomer Care for Loner 900Customer Care for Loner 900 is available between the hours of 8 am and 5 pm Mountain Time.North America toll-free: 1-877-869-7212 | International: +1-403-451-0325 Email: support@blacklinegps.comwww.blacklinesafety.com
ww w.black line gps.com000000

Navigation menu