Blackline Safety LNR900 The Loner 900 is a wireless safety monitor. User Manual

Blackline GPS Inc The Loner 900 is a wireless safety monitor. Users Manual

Contents

Users Manual

User Guide
Mobile Worker Safety Device
Intrinsically Safe
Intrinsically Safe
1
Legal Notices
Information in this document is subject to change without notice. This document is provided “as is” and Blackline GPS Inc. (“Blackline GPS" or "Blackline”) and its
aliated companies and partners assume no responsibility for any typographical, technical or other inaccuracies in this document. Blackline GPS reserves the
right to periodically change information that is contained in this document. However, Blackline GPS makes no commitment to provide any such changes, updates,
enhancements or other additions to this document to you in a timely manner or at all.
Copyright © 2014 Blackline GPS Inc. All rights reserved.
Except as expressly provided herein, no part of this manual may be reproduced, copied, transmitted, disseminated, downloaded, or stored in any storage medium,
for any purpose without the express prior written consent of Blackline GPS Inc. (“Blackline” or “Blackline GPS”). Blackline GPS hereby grants permission to download
a single copy of this manual onto some form of electronic storage medium to be viewed and to print one copy of this manual or any revision hereto, provided that
such electronic or printed copy of this manual must contain the complete text of this copyright notice. Further, any unauthorized commercial distribution of this
manual or any revision hereto is strictly prohibited.
The Blackline GPS families of related marks, images and symbols, including Loner, Loner IS, Loner SMD, Loner Mobile, Loner 900, UltimateSense, Protect. Share.
Connect. and Blackline GPS are the exclusive properties and trademarks of Blackline GPS Inc. The BlackBerry and RIM families of related marks, images and symbols
are the exclusive properties and trademarks of Research In Motion Limited. All other brands, product names, company names, trademarks and service marks are
the properties of their respective owners.
Warranty
Your Loner is warranted against defects in materials and workmanship for up to one year from date of purchase. For further details regarding your Blackline GPS
warranty, please refer to your Terms and Conditions of Service.
More information and support visit: http://www.blacklinesafety.com for more information.
FCC Compliance
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference in a residential instal lation.
Operation is subject to the fol lowing two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation. Changes or modications not expressly approved by the manufacturer could void the user’s authority
to operate the equipment.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interfer ence will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment o and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for further assistance.
Industry Canada Compliance
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause
interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Notication d’Industrie Canada
Ce dispositif est conforme au(x) format(s) RSS libre(s) d’Industrie Canada. Son fonctionnement est assujetti aux deux conditions suivantes : (1) Cet appareil ne
peut causer d’interférences nuisibles, et (2) cet appareil doit accepter toute interférence reçue, y compris les interférences pouvant provoquer un mauvais
fonctionnement du dispositif.
RF Exposure Statement
For body worn operation, Loner 900 has been tested and meets the FCC and IC guidelines for RF exposure when used with the Blackline GPS belt clip designated
for Loner 900. Use with other accessories may not ensure compliance with FCC and IC guidelines for RF exposure.
Déclaration d’exposition RF
Pour utilisation sur le corps, Loner 900 a été testé et répond aux directives de la FCC et IC d’exposition aux radiofréquences lorsqu’il est utilisé avec le clip
ceinture Blackline GPS désigné pour Loner 900. Utilisation avec d’autres accessoires peut ne pas assurer le respect des directives de la FCC et IC d’exposition aux
radiofréquences.
2// USER GUIDE
Table of Contents
Safety Precautions
DANGER .................................................................................4
WARNING ................................................................................4
Getting Started
Activate your Device .....................................................................6
Overview
Intrinsically Safe ..........................................................................7
Requirements ............................................................................7
Contents.................................................................................7
Using Loner 900
Loner 900 Hardware Details ..............................................................8
Charging Loner 900 .....................................................................10
Turning Loner 900 O ...................................................................11
Loner 900 Power Button Light Behaviour ................................................11
Loner 900 Light Annunciation Patterns ..................................................12
Ensuring Protection with Loner 900......................................................12
Alerts
Understanding Alerts ...................................................................13
Conrmation of Alerts...................................................................13
Initiating an Emergency Alert (Emergency Latch Use)....................................14
Silencing Emergency Alert (Emergency Latch Use) ......................................14
Initiating a Silent Emergency Alert.......................................................14
Motion/Activity Monitoring .............................................................14
3
Muster Alarm Light......................................................................15
Cancelling a Pending No-motion Alert ..................................................15
Silencing a No-motion Alert .............................................................15
About True Fall Detection®
Performance Expectations of the Fall Detection System..................................15
Cancelling a Pending Fall Detected Alert ................................................15
Silencing a Fall Detected Alert ...........................................................16
About Checking In ......................................................................16
Cancelling a Pending Missed Check-in Alert:.............................................16
Cancelling a Missed Check-in Alert ......................................................16
Low Battery Detection ..................................................................16
Troubleshooting
SubHead goes here. Required for table of contents.......................................17
Specications
Specications for Loner 900 .............................................................19
Loner 900 Care
Consideration Regarding Use and Storage of Loner 900..................................20
Customer Care
Customer Care for Loner 900 ............................................................20
4// USER GUIDE
Safety Precautions
Blackline GPS takes your safety and the safety of those around you very
seriously. It is important for you to be aware of the following precautions.
DANGER
Do not place the Loner 900 product in or near an open ame.
WARNING
To reduce the risk of ignition of a ammable atmosphere, batteries must only
be charged in an area known to be nonammable.
When in a hospital or other health care facility, observe the restrictions on the
use of mobile devices, such as cellular phones. Do not operate Blackline GPS
products where you are not able to operate your mobile/cellular phone.
Switch Blackline GPS products o before boarding an aircraft and make
sure that it cannot be inadvertently turned on. To prevent interference with
communication systems the operation of wireless applications, including
Blackline GPS products, is forbidden aboard aircraft. Failure to observe these
instructions may lead to the suspension or denial of cellular services to the
oender, legal action, or both.
Road safety comes rst. Do not operate a Blackline GPS product while you
are driving a vehicle. Park your vehicle before operating a Blackline GPS prod-
uct, or using your mobile phone to interface to the Blackline GPS service.
Electrical equipment may be hazardous if misused. Operation of this product,
or similar products, must always be supervised by an adult. Do not allow chil-
dren access to the interior of any electrical product and do not permit them
to handle any cables.
5
Do Not:
Do not operate Blackline GPS products outside their specied operating tempera-
ture. Consult the specications section.
Do not store Blackline GPS products outside their specied storage temperature.
Consult the specications section.
Do not operate Blackline GPS products outside their specied humidity rating.
Consult the specications section.
Do not dispose of Blackline GPS products in your household trash. Seek advice from
your local electronics recycling authority. Blackline products contain an internal
lithium-ion battery pack.
6// USER GUIDE
Overview
The Blackline GPS™ Loner 900™ dedicated safety device provides multi-layered safety
for you as a mobile worker. This guide provides information that you will nd helpful to
comfortably operate your Loner 900 device. Your Loner 900 device contains the following
internal components:
Wireless radio and antenna
High sensitivity GPS receiver
Ultimate Sense® GPS antenna
Large capacity 1500 mAh rechargeable battery
Tri-axis accelerometer
Tri-axis gyroscope
Vibration motor
Emergency Latch
Power Button and Indicator Light
Indicator Light Array
Alarm Beeper
USB Interface for charging
Integrated weather-proof and dust-proof case
NOTE: Service activation requires a valid credit
card and the Unit ID and Activation Code.
Getting Started
Activate your Device
Activation of Loner 900 device is managed within your Loner Portal account by the
Blackline GPS Customer Care team. If a Loner Portal account has not been created, the
Blackline GPS Customer Care team can provide assistance.
1-877-869-7212
support@blacklinegps.com
7
Intrinsically Safe
Blackline’s Loner 900 device is a UL 913-certied Intrinsically Safe Apparatus for use in
Class I, Division 1, Groups A – D and Class II, Division 1, Groups E – G in hazardous (classi-
ed) locations.
Please consult with your organization’s safety professional for further information regard-
ing the topic of intrinsic safety and any policies, procedures, facilities, or locations within
facilities that may be related to intrinsic safety.
Requirements
Loner 900 promotes a safe work environment for you when:
You are wearing the Loner 900.
The Loner 900 is connected to a Loner Bridge.
The Bridge has line-of-sight access to the sky to communicate data over GSM or
satellite.
The Loner 900 and Bridge have been activated on a Loner Portal user account.
The Loner 900 and Bridge have sucient battery capacity to operate.
Contents
Loner 900
Micro USB Charging Clip
Charging cable
Wall Charger
Quick reference card
Field Changeable Belt Clip
Loner 900 Service Plan
Various service plan options are available depending on your feature level
requirements. Contact Blackline for more information.
8// USER GUIDE
Using Loner 900
Loner 900 Hardware Details
Loner 900 is rugged and purpose-built for monitoring you as a mobile worker. Physical
details are outlined below.
Physical Feature Use
Power Button &
Indicator Light
Powers Loner 900 and indicates cellular connection status
Acknowledge Button Acknowledges alert messages on Loner 900
Indicator Light Array Indicates Loner 900 is in an Alarm state
Emergency Latch Sends an emergency alert to monitoring personnel
Charging Light Indicates the charging state
Product Label Provides device information, unit ID and activation code
Belt Clip Attaches Loner 900 to a belt
Charging Port Charges Loner 900
Removable Micro USB
Charging Clip
Adapts Micro USB cable to charging port for charging
Loner 900
9
Removable Micro USB Charging Clip
Charging Port
Power Button &
Indicator Light
Acknowledge Button (push)
Indicator Light Array
Emergency Latch (pull)
Charging Light
(on bottom)
Product Label
Belt Clip
10 // USER GUIDE
Charging Loner 900
1. Plug the Wall Charger into an electrical outlet.
2. Insert the Micro USB Cable Plug into the corresponding Micro USB Charging Jack
on the charging clip
3. Slide the charging clip onto Loner 900 using the guides to align the clip with the
charging port on the device.
4. Completely charge Loner 900 for 3 hours.
5. Remove the charging clip from Loner 900.
Charging Loner 900 turns the device O ensuring it will not trigger alerts while charging.
Blackline GPS recommends charging Loner 900 after each shift to ensure the device is
fully charged for the next shift.
WARNING: Never charge Loner in a hazardous area. The Loner’s charger is not intrinsi-
cally safe.
The charging state can be determined by observing the charging light.
Turning Loner 900 On
1. Press the Power Button to turn Loner 900 On.
The beeper, the alarm status light and vibration motor will annunciate the chirp
pattern. The power button indicator light will blink as Loner 900 connects. While
Loner 900 retains connection to Blacklines servers, the power button indicator light
will remain on.
Loner 900 needs to have sucient battery power to connect to the Bridge. Connection
takes approximately one minute.
Light Behaviour Red Charging Light
Light ashing Indicates Loner 900 is charging.
Light On Indicates that Loner 900 is fully charged.
Light O Indicates that Loner 900 is not charging.
11
If Loner 900 fails to connect to Blacklines servers, the device will enter the no communi-
cation alarm pattern.
Turning Loner 900 O
Follow these steps for turning o the device:
1. Press and hold the Power Button for three seconds to power the device o.
The beeper will sound three long beeps while the power button is pressed. The
vibration motor vibrates for three long pulses. The beeper, vibration motor and
Power Button Indicator Light will turn o after three seconds.
The Loner 900 will ash the indicator light array during the shutdown sequence.
If Loner 900 is plugged in to charge, it will automatically turn o to avoid false alerts.
Loner 900 Power Button Light Behaviour
Loner 900 features a Power Button Indicator Light. Please see below for the light behaviour.
Light Behaviour Power Button
Indicator Light
Light ashing Indicates Loner 900 is powered and connecting to the
wireless network.
Light On Indicates that Loner 900 is powered and connected to
the wireless network.
Light O Indicates that Loner 900 is powered o or the battery
is depleted.
Loner 900 is referred to as being oine and is not connected to the Loner Network
when the Power Button Indicator Light is blinking or the device is powered o.
Loner 900 is referred to as being online and connected to the Loner Network when the
Power Button Indicator Light is on continuously.
12 // USER GUIDE
Loner 900 Light Annunciation Patterns
Loner 900 features audible, tactile and visual indicators for annunciating dierent types of
messages. Please see below for these patterns.
Type Beeper Vibration
motor
Indicator
light array
Pending alarm Slow alarm
pattern
Single repeating
vibrate
Slow ash
High alarm Fast alarm pattern Double repeating
vibrate
Fast ash
Low battery Single beep once
every 5 minutes
No vibration Single ash
once every
5 minutes
No communication No beeper No vibration Slow double
ash
Ensuring Protection with Loner 900
When safety monitoring is required, perform the following to ensure you are being pro-
tected with Loner 900.
Press the power button to turn on Loner 900.
The Power Button Indicator Light on Loner 900 will blink while establishing a
network connection. The vibration motor vibrates and the beeper annunciates the
power on sequence. Loner 900 will continue to ash the Power Button Indicator
Light while it is establishing a network connection.
2. When the Loner 900 establishes a network connection to the Loner Portal the
Power Button Indicator Light remains on continuously.
3. If you have Fall Detection enabled, wear Loner 900 on your belt at your hip at all
times that you require remote safety monitoring. Perform your work duties as you
normally would. Loner 900 automates remote monitoring of your safety. True Fall
Detection works best when worn on the hip.
4. Power down Loner 900 when remote monitoring of your safety is no longer required.
The Loner 900 logo must face outward, away from your body for optimum GPS and fall
detection performance.
13
Alerts
Alert messages are congured for Loner 900 through the Loner Portal web app. Loner
Portal displays alerts and they can be sent via email and SMS to safety monitoring
personnel.
Understanding Alerts
An alert is a message that communicates a device or system level event, such as an
Emergency Alert or a Low Battery Alert. Depending on the priority level of the Alert, dier-
ent action must be taken by safety-monitoring personnel.
Alert Explanation
Emergency alert Loner 900 sends an Emergency Alert if the Emergency
Latch has been opened;
Silent alert Loner 900 sends a Silent Emergency alarm if the acknowl-
edge button is pressed for 3 seconds.
Fall detected alert Loner 900 sends a Fall Detected Alert when the device has
detected a fall AND you have not canceled the pending
message within 30 seconds.
No-motion alert Loner 900 sends a No-motion Alert when the device does
not detect motion for 2 minutes AND you have not can-
celed the pending message within 30 seconds.
Missed check-in alert Loner 900 sends a Missed Check-in alert when you have
not checked in during the pre-congured check-in period
and you have not cancelled the pending alarm.
Low-battery
notication
Loner 900 sends a Low Battery Alert if the internal battery
level falls below 20% by default.
For No-motion alert, options from 0 – 30 minutes are available. (0 Indicates the feature
is disabled.)
Conrmation of Alerts
Loner 900 will activate a yellow light on the left and right sides of the indicator light array
when a monitoring center has acknowledged an alarm sent by the Loner 900. Once the
monitoring center has resolved the alarm, the light will shut o. If an alarm is generated
while the conrmation light is on, the light will reset (turn o) until the new alarm has
been acknowledged.
14 // USER GUIDE
Initiating an Emergency Alert (Emergency Latch Use)
If you are in an emergency situation, perform the following:
1. Open the Emergency Latch.
Loner 900 will instantly send an Emergency Message to Loner Background Services.
Loner 900 will annunciate the high alarm pattern to notify others nearby of the event.
The alarm pattern on Loner 900 will continue until the Emergency Alert has been can-
celed or the battery is depleted.
Another Emergency Alert will not occur until the Emergency Alert has been canceled.
Silencing Emergency Alert (Emergency Latch Use)
1. Return the Emergency Latch to the closed position.
2. Press and hold the Acknowledge Button for 3 seconds.
After three seconds, the alarm pattern will be silenced and Loner 900 will return to
regular operation.
If the user silences an Emergency Alert, this does not cancel the alert within the Loner
Portal user account. Monitoring personnel are required to address the safety incident.
Initiating a Silent Emergency Alert
If you are in an emergency situation where you would prefer to not alert others in the area
(a silent emergency), perform the following:
1. Push and hold the acknowledge button for 5 seconds.
Loner 900 will vibrate for 3 seconds, pause and then vibrate for 2 more seconds. A
Silent Emergency Message will be sent to monitoring personnel.
Loner 900 will NOT locally annunciate the alarm pattern (it will remain silent).
Loner 900 will return to normal operation. You cannot cancel the Silent Emergency.
Monitoring personnel are required to address the safety incident.
Motion/Activity Monitoring
Loner 900 is constantly monitoring your motion. If Loner 900 has not detected motion for
ve minutes, it will enter the alarm mode and annunciate the low alarm pattern to indi-
cate a pending No-motion alert. If you do not require assistance, you have 30 seconds to
cancel the alert.
The time window and sensitivity of the No-motion Alarm are custom congurable in
the Loner Portal.
15
Muster Alarm Light
A blue LED on either side of the Loner 900 will light up if the unit is in a state of return-to-
muster or if there is an emergency text message at the BRidge that requires action.
Cancelling a Pending No-motion Alert
1. Press the acknowledge button for 1 second during the pending No-motion Alarm.
After one second, the alarm pattern will be silenced and Loner 900 will return to
regular operation.
If you have not cancelled the alert within 30 seconds, the No-motion Alert is sent, initiat-
ing the alert escalation process. Loner 900 will annunciate the high alarm pattern and will
continue until the alert is silenced or the battery is depleted.
Silencing a No-motion Alert
1. Press and hold the acknowledge button for 3 seconds.
After three seconds, the alarm pattern will be silenced and Loner 900 will return to
regular operation.
If the user silences a No-motion Alert, this does not clear the alert within the Loner
Portal user account. Monitoring personnel are required to address the safety incident.
About True Fall Detection®
Loner 900 is constantly monitoring your motion for falls. If Loner 900 detects a fall, it will
enter the pending alarm mode and annunciate the low alarm pattern to indicate a pending
Fall Detected alert. If you do not require assistance, you have 30 seconds to cancel the alert.
Performance Expectations of the Fall Detection System
Loner 900 utilizes a gyroscope and accelerometer to determine the motion of nor-
mal human activity and thus determines when an extreme event occurs, such as a fall.
Accuracy of the system depends on you wearing Loner 900 on the belt at the hip. Wearing
the Loner 900 anywhere else may result in more false fall alarms.
Cancelling a Pending Fall Detected Alert
1. Press the acknowledge button for 1 second during the pending fall detect alarm.
After one second, the alarm pattern will be silenced and Loner 900 will return to
regular operation.
16 // USER GUIDE
If you have not cancelled the alert within 30 seconds, the Fall Detected Alert is sent,
initiating the alert escalation process. Loner 900 will annunciate the high alarm pattern
and will continue until the alert is silenced or the battery is depleted.
Silencing a Fall Detected Alert
1. Press and hold the acknowledge button for 3 seconds.
After three seconds, the pending alarm pattern will be silenced and the Loner 900
will return to regular operation.
If the user cancels a fall detected alert, this does not clear the alert within the Loner
Portal user account. Monitoring personnel are required to address the safety incident.
About Checking In
Loner 900 can be congured in Loner Portal to have you periodically check in. During the
Check-in period, Loner 900 will enter the alarm mode and annunciate the pending low
alarm pattern to indicate a pending Missed Check-in alert. If you do not require assistance,
you have 30 seconds to cancel the alert.
Cancelling a Pending Missed Check-in Alert:
1. Press the acknowledge button for 1 second.
After one second, the pending alarm pattern will be silenced and Loner 900 will
return to regular operation.
If you have not cancelled the alert within 30 seconds, the Missed Check-in alert is sent,
initiating the alert escalation process. Loner 900 will annunciate the high alarm pattern
until the alert is silenced or the battery is depleted.
Cancelling a Missed Check-in Alert
1. Press and hold the acknowledge button for 3 seconds during the pending Missed
Check-in alert.
After three seconds, the alarm pattern will be silenced and Loner 900 will return to
regular operation.
If the user cancels a Missed Check-in Alert, this does not clear the alert within the Loner
Portal user account. Monitoring personnel are required to address the safety incident.
Low Battery Detection
Loner 900 monitors the battery level of the device. If the battery level drops below 20%
of battery capacity, a Low Battery Alert will be sent and Loner 900 will annunciate the low
battery alarm pattern.
17
Loner 900 will continue all of the alarms until one of the following occurs:
Loner 900 automatically shuts down with a depleted battery; or Loner 900 is plugged in
for charging.
Loner 900 sends a Loner 900 Powered O by Low Battery message to the Loner
Background Services before nally powering o.
If Loner 900 powers o with low battery, it will annunciate with a three second beep,
vibrate and indicator light array ash.
Troubleshooting
Subtext goes here introducing the following section.
SubHead goes here. Required for table of contents.
Paragraph text goes here introducing the following chart.
Symptom Cause Solutions
Green power
light is
blinking
Loner is not connected
to the Loner Portal
Ensure Bridge is turned On (It may
take up to 2 minutes after power-on
to connect.); Ensure Bridge has line-
of-sight view to the sky to connect
our satellite.
Lots of false
fall alarms
Loners fall detect algo-
rithm is being tripped
Desensitize the fall detect settings in
the portal. You can raise the thresh-
old from the default 3.5 to reduce
false alarms.
Too many No-
motion alarms
The No-motion alarm can be made
less sensitive. The time window can
also be changed through the Loner
Portal.
18 // USER GUIDE
19
Specications
Specications for Loner 900
Size & Weight
Size: 63 mm W x 107 mm L x 22 mm D (2.48” W x 4.21" L x 0.87" D)
Weight: 137 g (4.8 oz)
Safety Features
Fall detection technology: True Fall Detection®, Tri-axis acceler-
ometer, tri-axis gyro, plus software processing
Emergency latch: Open latch to trigger alert
Silent emergency: Press & hold acknowledge button to trigger alert
Worker No-motion monitoring: Congurable time window
(1 – 30 min, or O)
Worker check-in: Check-in period (5 – 180 min)
Buttons & Indicator Lights
Power button: Power on/o
Acknowledge button: Check-in/Silent Emergency/Cancel Pending
Alerts/Acknowledge Alerts
Emergency latch: Send emergency alert
Red indicator light array plus vibration and buzzer: Safety
alert triggered
Green indicator light: Blinking (not connected),
continuous (connected)
User Notication
Indicators: Acoustic beeper, LEDs, and vibration motor
Acoustic beeper sound pressure level: ~90 dB @ 10 cm
(~90 dB @3.94")
Wireless Communication
Radio: 915 MHz)
Antenna: Internal
Bidirectional communication
Location Technology
GPS Radio: 20 Channel high sensitivity, mobile assisted
GPS Antenna: Internal Ultimate Sense 2® GPS antenna extends
operation in weak GPS signal conditions
GPS Accuracy: ~5 m (16 ft) Outdoors, ~50 m (165 ft) indoors
GPS Real-time location turnaround time: ~20 seconds
Mobile Messaging Methods
Email, text message (SMS)
Alert Messages
Fall Detected
Emergency
Silent Emergency
No-motion
Missed Check-in
Low Battery
Power o
Power & Battery
Rechargeable Li-ion battery: 1500 mAh Li-ion
Battery Life: 12 hours continuous operation
Charging connector: 4-pin sealed connection
Environmental
Storage temperature: -30 to 75° C (-22 to 167° F)
Operating temperature: -20 to 55° C (-4 to 131° F)
Charging temperature: 0 to 45° C (32 to 113° F)
Ingress Protection: Designed to meet IP65
Approvals
FCC Part 15 Subpart B, FCC ID: W77LNR900,
Industry Canada 8255A-LNR900
Intrinsically safe: Class I, Division 1, Groups A – D and Class II,
Division 1, Groups E – G, T4
Class I Zone 0, Group IIC, T4
Device Requirements
Blackline GPS activated service plan
Bridge with activated service plan
GPS signal coverage required for GPS locating
ANThill location beacons for location awareness where GPS service
is not available
Warranty
One year limited factory warranty
Wireless Coverage and Activated Service Plans
Wireless coverage: Nearly 150 countries
Service plan options: Contact Blackline
Loner Portal Web Application
Features include: Alarm banner, event history, device location
mapping, device management, alert & notication settings, and more.
20 // USER GUIDE
Loner 900 Care
Consideration Regarding Use and Storage of Loner 900
Loner 900 meets IP65 ingress protection ensuring that under normal operation no dirt or
water can enter the device.
Storage temperature range: -30 to 75° C (-22 to 167° F)
Operating temperature: -20 to 55° C (-4 to 131° F).
Charging temperature: 0 to 45° C (32 to 113 °F)
More details can be found in the specications section.
Customer Care
Customer Care for Loner 900
Customer Care for Loner 900 is available between the hours of 8 am and 5 pm Mountain Time.
North America toll-free: 1-877-869-7212 | International:
+1-403-451-0325
Email: support@blacklinegps.com
www.blacklinesafety.com
ww w.black line gps.com
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