Borqs BeiJing PRESTOA211 Presto User Manual

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Document ID	2133863
Application ID	pBlXX5wbN2v/yflwwtknZQ==
Document Description	User Manual
Short Term Confidential	No
Permanent Confidential	No
Supercede	No
Document Type	User Manual
Display Format	Adobe Acrobat PDF - pdf
Filesize	28.59kB (357350 bits)
Date Submitted	2013-12-04 00:00:00
Date Available	2013-12-05 00:00:00
Creation Date	2013-11-21 03:29:34
Producing Software	Solid PDF Creator (8.1.2004.0)
Document Lastmod	0000-00-00 00:00:00
Document Title	User Manual
Document Creator	Microsoft PowerPoint

FCC caution
1. Labelling requirements.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) T
his device may not cause harmful interference, and (2) this device must accept any interference received, incl
uding interference that may cause undesired operation.
2. Information to user.
Any Changes or modifications not expressly approved by the party responsible for compliance could void the
user's authority to operate the equipment.
3. Information to the user.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursua
nt to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful int
erference in a residential installation. This equipment generates uses and can radiate radio frequency energy
and, if not installed and used in accordance with the instructions, may cause harmful interference to radio co
mmunications. However, there is no guarantee that interference will not occur in a particular installation. If t
his equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
-Reorient or relocate the receiving antenna.
-Increase the separation between the equipment and receiver.
-Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
-Consult the dealer or an experienced radio/TV technician for help.
4, RF warning for Portable device:
The device has been evaluated to meet general RF exposure requirement. The device can be used in
portable exposure condition without restriction.
Meet your new sidekick!
This is the Presto, a tabletop tablet meant to make your job easier! The Presto is meant
to be used as a service efficiency tool designed for wait staff to make the steps of service
easier and enhance the guest’s dining experience.
training
The Presto tablet allows your guests to view and order menu items, play games, and pay
their check from the convenience of their table. Not only does Presto increase speed of
service, but it also provides easy access for your guests to join your loyalty program(s)
and enjoy special privileges of being amember. That’s it, Presto!
E la Carte, Inc.
@prestotablet
(530) 377-3786
www.elacarte.com
Abilities
What your new sidekick can do
WHAT IT DOES
Visual Menu
Order
By pressing Order/Menu, your guests can view pictures of
items in the menu and read their descriptions. You can
browse using the scroll arrows on the right side of the
screen or by swiping the picture up or down.
Once items are placed in the Cart they haveto be sent to
the kitchen. Do so by pressing SEND TO KITCHEN. You’ll
see the Blue light as aconfirmation of success.
Check IDs immediately if there are alcoholic orders. Then
unlock the Presto for alcohol if needed.
Play
Pay
If your restaurant is charging guests to play games, always
make sure your guest is aware of this while introducing the
Presto to avoid unexpected charges.
Guests can pay through the Presto whenever they want.
If paid games are enabled, each check comes with 2 free
games as trial.
Guests can split their bills anyway they want, by even
amounts or by specific items.
Guests can unlock free gaming by choosing so in the
prompt after the trial expires. The games unlock charge
will appear in their bill.
Guests swipe their cards, tip and sign on the Presto. They
can havetheir receipt emailed or they can ask for aprinted
copy.
Your Cart
Send to Kitchen
View the current bill by tapping Pay on the sidebar.
The tipping point
Here’s an overview of the payment steps.
Split Bill
Pay Full
- 2 +
split by item
20%
$2.50
Pay with
Credit Card
Pay with
Cash
split evenly
Done
Want to split?
Choose split type
Please sign here
Email me
my receipt
Select your tip
Please rate your experience
Credit card or cash?
Please swipe your card with the magnetic
stripe down and facing away
I’ll ask for
a printed
receipt
Done
Clear
Email receipt?
Sign
Rate us!
Always make sure magnetic strip is
facing away from you.
Remember to choose "Pay with
Card" before swiping the card
Let there be lights
Di¦erent colors tell adi¦erent story, learn them and use them to your advantage!
Blue: Displays when an order has successfully been sent
from the Presto.
Orange: Indicates the customer has begun making
payment on the Presto. This includes both full and split
payments.
Green: Indicates payment with aCredit Card has been
completed and the bill has been settled.
Purple: Indicates the customer has madeasplit
payment with both aCredit Card and Cash.
IMPORTANT NOTICE
Remember to check your status lights often - the light will
turn ofl after two minutes.
If aguest initiates payments (orange or purple), and you do
not see the green light, they haven’t paid the balance in full
and may need your assistance!
Yellow: A wireless networking error has occurred. Please
notify your manager immediately .
Red: An error has occurred. Could be:
invalid Table Number
invalid Server Number
Declined Card
If correcting this in the Control Panel does not fix the
issue, notify your manager to contact customer
support. Call 530-377-3786 / email
support@elacarte.com
Your daily setup
T here are afew things you will need to do every day.
OPENING
C LOSING
Power up
Charge Batteries
Insert the fully charged battery into the Presto. Turn on the
Presto by pressing the small round button on the back of
the LED status light.
The Presto batteries must be charged every night as part
of your closing sidework!
Control Panel Setup
1. Click on the INFOBUTTON.
2. Click on the OPEN SPACE to the left of the INFO
BUTTON.
3. Select CHANGE and enter your 4 digit number server ID.
4. Select CHANGE and enter the table number.
5. Select RESET TO NEW CHECK (should show -1).
Battery removal button
Power button
Power down the Presto and removethe battery.
Insert batteries into the CHARGING RACKS and confirm
the charging indicator light turns green.
Clean and Inspect
Servers or bussers should wipe the screen down with a
clean, damp rag regularly, as you would table tops. If you
discover visible damage, givethe deviceto your manager
to report to the Technical Support team - they’re happy to
replace it!
IMPORTANT NOTICE
Tips and total sales will go to the server number that
is entered in the control panel. This is why you MUST
add/remove your server number at the beginning
AND end of your shift.
ALL Prestos are to remain activeduring business
hours and on the tables at all times. Only the
batteries may be removed and placed in the
charging rack.
Table Number
Change
Server Number
Change
Check Number
-1
Reset to New Check
Team up!
How you can get the most out of the Presto
CONNECT
BIGGER CHECK
Presto does the dirty work giving you moretime to make
deeper and better connections with guests. Take
advantage of the extra time and wow your customers.
They’ll remember this when it’s time to tip!
The Presto will entice your guests with delicious pictures
and make it easy for them to act on their impulse cravings.
Point your guests to the Menu section and show them how
to browse it.
MORE CHECKS
ALL SEEING
Great Customer Service
Rush Time Wing Man
Upsell Ally
No Running Around
Lunch, Dinner, or Happy Hour, Presto makes it convenient
for the guest to order and pay quickly allowing you to take
on moretables in the same amount of time.
Use the lights to manage your tables and know where to
be and when. The lights take out a lot of the guess work
from your job and help you be moree‰cient.
ONE LESS PROBLEM
EASY SELL
Have the guests determine how they want to split the bill
and givethem power to do it themselves. Wait for the
green light and you are all set!
When suggesting aplate or selling in desserts you havea
visual to use. Especially for the morecomplicated items,
an image is worth athousand words!
SHORTCUT
TIME MACHINE
Enter aguest’s order straight into the Presto and avoid the
lines at the POS terminal. This also ensures their order is
correct. If paying with card you can also process it on the
Presto. Remember the guest may not want you to watch
them decide tip information!
Games o¦er your guests entertainment to pass the time
while waiting for their food. Guests will think their wait is
shorter which makes them happy and makes you happy
when you see the tip.
Easy Splitting
No More Lines
BIG
T IP
Suggestive Selling
pr e s t o
Happy Customers
yo u
Important stu¦
Never forget about these things
SPECIAL CASES
POS MIRROR
SMOOTH SAILING
Remember
Presto &POS
Best practices
1. Auto-gratuity is not automatically applied. For large
groups where auto-gratuity is applied, please ask your
guests to pay directly through you as the Presto cannot
see this servicecharge.
1. POS andPresto will talk to eachother andsend the
order to the correct printers.
Charging Rack: Do not block vents. Do not mount on
walls. Do not place any paper, liquids, or activechemicals
(cleaningproducts) anywhere near it.
2. Large parties with combined tables: Make sureall
Prestos on the table areassigned to the same table.
Guests may use any Presto to place anorder, play games
andviewthe menu. Only one Presto may be used for
payment.
2. Bill canbe seen by customers on the Presto
regardless of where the order originated.
3. Gift Cards or Certificates must be processed through
the POS terminal - the Presto does not accept this type of
payment.
Presto
POS
Presto: Always makesurethe Presto faces the guest when
they first sit down. Remember to addand removeyour
server number fromthe Prestos every shift. Before
starting anew check confirm the Presto is assigned to the
correct table.
Guest Greeting: Call out the 4 mainfeatures : viewmenu,
order, play games, pay. Make the guest aware of any game
charges beforehand. Communicateto the guest that you
andPresto areone team.
Printer
We are here to help!
If you are having issues with your Presto, report it to your Manager or shift supervisor
immediately, he/she will report technical issues to E la Carte’s Technical Support Team.
Please be as detailed as possible when reporting an issue.
Have this information at hand
Date
Time
Server number
Description of issue
Table number
Troubleshooting steps already taken
Technical Support
530-3-PRESTO
(530) 377-3786
support@elacarte.com

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