Brightstar FXP853WQ Fixed Wireless Phone User Manual FXP853WQ 20110701

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FXP-853WQ
3G FWP
User Manual
Before use Please read the manual
Conten
WELCOME：
Thank you for choosing this WCDMA FWP product. After reading this guide, you
will be able to fully master the usage of your mobile phone and appreciate all its
thorough functions and simple operation approaches.
DECLARATION：
This manual as a product use instruction does not represent the explanation for
the product’s software and hardware, the features possibly varies by region.
This WCDMA FWP product is compatible with GSM/GPRS/EDGE/WCDMA
technology. Some functions referred in this guide also need the support from a
network operator or a service provider.
In order to ensure use in safety, please read the “Safety Notice” in advance.
Regarding all the functions marked (*)，the manufacturer reserves the right to
final interpretation.
Conten
ICONs：
Indicates warning for special attention.
Indicates caution information.
Indicates special explanation or tip in usage.
III
Conten
Contents
1.
GETTING TO KNOW YOUR PHONE ····················································· 10

STATUS BAR ····························································································· 11
GETTING STARTED ···························································································· 13
2.

INSTALL THE USIM/SIM CARD AND BATTERY ················································ 13

CHARGE THE BATTERY ················································································ 16

TURN YOUR PHONE ON AND OFF ································································· 16

PASSWORD ······························································································ 16
PIN code ··················································································· 16
PIN2 code ················································································· 17
PUK code ·················································································· 17
PUK2 code ················································································ 17
QUICK START GUIDE························································································· 18
3.

STANDBY·································································································· 18
Standby Mode ·········································································· 18
Date and Time Setting ····························································· 18
Main Menu··············································································· 19

MAKE A CALL···························································································· 19
Make a call ··············································································· 19
Make a call from Dial Board ····················································· 19
Make a call from Phonebook ··················································· 20
Make a call from Call Log ························································· 20
Make an international call ······················································· 20
Dial an extension number ························································ 20
Make an emergency call ·························································· 21
IV
Conten

ANSWER A CALL, CHECK MISSED CALLS ························································· 21
Answer a call ············································································ 21
Answer two calls in the same time ·········································· 21
Check missed calls ···································································· 21
Adjust volume ·········································································· 21
End call ····················································································· 22

SEND A MESSAGE ····················································································· 22

READ A NEW MESSAGE ·············································································· 22
Read a message ········································································ 22
FUNCTIONS DESCRIPTION ··············································································· 23
4.

CALL LOG ································································································· 23
Check call log············································································ 23
Call back quickly ······································································· 24

CONTACTS ···························································································· 25
Add a new contact ··································································· 26
View contacts information······················································· 26
Edit contact information ·························································· 27
Delete contacts ········································································ 27
Speed find ················································································ 28

SMS ······································································································ 28
Create a SMS ············································································ 28
Read the message ···································································· 28
Inbox························································································· 29
Outbox······················································································ 29
Drafts ························································································ 29
Sent ·························································································· 29
Settings····················································································· 29
SMS setting ·············································································· 29
Conten
Cell broadcast ··········································································· 30
Text template ··········································································· 30
Storage status··········································································· 30

MMS ····································································································· 30
Create a MMS ·········································································· 30
Read the message ···································································· 31
Inbox························································································· 31
Sent ·························································································· 31
Drafts ························································································ 31
Outbox······················································································ 31
Settings····················································································· 31
Storage status··········································································· 31

SETTINGS ······························································································ 32
Personal display ······································································· 32
Personal ringtone ····································································· 32
Phone setting ··········································································· 32
Time and Date ········································································· 32
Language ·················································································· 32
Call settings ·············································································· 33
Network settings ······································································ 33
Connection settings ································································· 34
Security settings ······································································· 34
Reset default ············································································ 34

FM RADIO ····························································································· 35

FILE MANAGER ····················································································· 35

BROWSER ······························································································ 36

JAVA APP ································································································ 36

ALARM ·································································································· 36
VI
Conten

CALENDAR···························································································· 37
New ·························································································· 37
View ························································································· 37
Monthly view ··········································································· 37
Delete ······················································································· 37
Go to date ················································································ 37
Settings····················································································· 37

CALCULATOR ························································································ 38

CONVERTER ·························································································· 38
INPUT METHOD ············································································································· 39
5.
MAINTENANCE ································································································· 40
6.

BATTERY MAINTENANCE ············································································ 40

PHONE MAINTENANCE ·············································································· 40
TROUBLESHOOTING ························································································· 43
VII
Conten
SAFETY NOTICE:
Before using the phone, please read and follow the rules as below carefully.
Please switch off your phone where you see signs forbidding
phone use. Such signs can be found in medical centers or
establishments with medical equipments.
To avoid the risk of any explosion, please switch off the phone
at petrol stations and places which are near fuel, chemical
solvent or other dangerous substances.
Please switch off your phone in areas where there could be a
risk of explosion and where you are asked to switch off
bidirectional radios. Notice and adhere to any rules and
regulations concerning mobile phone use.
All phones can be subject to interference, which may affect its
performance.
In order to ensure high performance and to avoid damaging
the phone, please use the original accessories and battery.
Avoid using products which are not compatible.
Keep this product away from excessive moisture and extreme
temperatures.
Please neither burn the phone battery nor take it as ordinary
rubbish, as this could endanger life and contaminate the
VIII
Conten
environment. Please obey the environmental policy of the
local government and have them dispose and recycle in time.
If you need to connect your phone to other devices, please
read the user guide carefully to ensure the procedure is
carried out safely.
Keep small parts (e.g. SIM card) out of the reach of children to
prevent batteries from being swallowed or cause other
dangers.
Please back up the important information of phone and make
sure to have a copy in case data lost from your phone.
Make sure the phone is on and in service before making an
SOS
emergency call. Then press the call key for your position to be
located. Please don’t end call unless you are told to do so.
IX
Getting to know your phone
1.
Getting to know your phone
No.
Name
No.
Name
LCD
10
Hot Key ( FM Radio / Calculation /
Instance message )
Left Soft Key ( Menu / Option /
11
Qwerty Key ( for entering letters )
Right Soft ( Delete / Back /
Contact Key )
12
Numeric Key
13
Mic
Navigation Key ( up / down / left /
14
Speaker
10
Coil Cord
Getting to know your phone
right )
OK Key ( for confirming the
function )
15
Send Key
16
Switch Hook ( for ending call )
End / Power Key
17
Camera
Speaker Key ( for changing
Speaker mode )
Status bar
Icon
Function
GSM network
UMTS network
unknown network
GPRS
EDGE
UMTS
11
Receiver
Getting to know your phone
Calling
unread message
Unread multimedia message
Missed call
Alarm clock
Music playing background
FM playing background
Profiles stay ringing.
12
Getting Started
2.
Getting Started
Install the USIM/SIM card and battery
Always turn off your device before inserting or replacing the USIM/SIM
card and battery.
Battery performance depends on various factors, including network
configuration, signal strength, the temperature of the environment in which you
operate the device, the features and/or settings you select and use, items
attached to connecting ports, and your talk time, data transmission, and other
software usage patterns.
To reduce risk of fire or burns:
‐ Do not attempt to open, disassemble, or repair the battery.
‐ Do not crush, puncture, short‐circuit the external connector, or dispose in
fire or water.
‐ Do not expose to temperatures above 60℃ (140℉).
‐ Replace only with the battery designated for this product.
‐ Recycle or dispose of used battery as stipulated by local regulations.
Insert the SIM card:
(1)
Open battery cover in bottom side and place the SIM card in the phone
with the gold‐coloured contact area facing down.
13
Getting Started
Insert the battery:
(2)
Connect the battery into the battery connector inside battery cover
correctly.
14
Getting Started
(3)
Place back the battery cover.
15
Getting Started
Charge the battery
Charging the battery by the travel charger：
(1)
Make sure the battery inserted in the phone.
(2)
Connect the travel charger into the DC jack on the phone carefully, and
connect the charger to a standard wall outlet.
New batteries have been pre‐charged partially before shipment. Before you
start using your device, it is recommended that you insert and charge the battery.
Some batteries perform best after several full charge/discharge cycles.
Do not remove the battery from the device while charging.
Turn your phone on and off
After installing your SIM card and battery and charging the battery, you can now
power on and start using your device.
Press and hold the [END/POWER] key for a few seconds.
Password
PIN code
PIN code (Personal Identification Number) will avoid illegal use on your SIM.
PIN code is provided with SIM card. If inputting wrong PIN code for three
times, you should unlock it by PUK code. Default PIN code is 1234. For more
information, please consult your service provider .
16
Getting Started
PIN2 code
You need to input PIN2 code in some functions ( such as, call costs). If
inputting wrong PIN code for three times, you should unlock it by PUK code.
For more information, please consult your service provider .
PUK code
When PIN code is locked, PUK is required. Usually, PUK code is provided with
SIM card. If not provided or lost, please buy a new SIM card. The PUK code
can not be changed.
PUK2 code
When PIN2 code is locked, PUK2 is required. PUK2 code is provided with SIM
card. If not provided or lost, please buy a new SIM card. The PUK2 code can
not be changed.
17
Quick Start Guide
3.
Quick Start Guide
Learn how to perform basic operations and use the main functions of your
mobile phone.
Standby
Standby Mode
Display Network operater and Date / Time
Date and Time Setting
(1)
Scroll up / down navigation key to put the cursor positioned on, you can press  key to access  menu
and then set time and date.
(2)
Choose , input to adjust the time, and then press  key to
save.
(3)
Choose , input to adjust the date, and then press < OK > key to
save.
18
Quick Start Guide
(4)
Choose , you can update the current time from server.
(5)
Choose time zone, 24‐hour format & date format, and then press 
key. The settings will be automatically saved.
Main Menu
Press Left soft key and then display main menu
Make a call
Make a call
In standby mode, input phone numbers or contacts from qwerty keypad to
make a call.
Make a call from Dial Board
(1)
In standby, press any number key to enter Dial board, input numbers
to make a call.
19
Quick Start Guide
(2)
Press  key to end the call.
When inputting numbers, press  key to clear an error inputting.
Make a call from Phonebook
(1)
(2)
In main menu, press  to enter the Contacts menu.
Scroll to search for the contact, or search for a contact through instant
initial letter searching.
(3)
Press  key to make a call.
Make a call from Call Log
(1)
In standby mode, press < Send > key to enter Call history menu.
(2)
Scroll to search for a Call Log.
(3)
Press key to make a call.
Make an international call
(1)
Press the “＊” key till the character “+” displayed on the phone screen
(2)
input country code and phone number
(3)
Press key to make a call.
Dial an extension number
You should dial the phone number first and then dial the extension number. If
you insert “P” between phone number and the extension number, then press
key, so call to the extension will be made automatically.
20
Quick Start Guide
Make an emergency call
Input the emergency number and then press [send] key.
Answer a call, Check missed calls
Answer a call
When a call comes in, a dialog box will appear, showing the incoming number
or a contact, press  key to answer, or  key to reject the call.
When a call comes in, press left soft【option】 key and select
in the screen to stop ringing.
Answer two calls in the same time
If call waiting is on, (service from the operator is required), you can follow as
below when the second call comes:
Press 【send】key to answer the second call , the current call will be on hold.
Press 【end】key to reject the second call, the current call continuous.
Check missed calls
Your phone will display a pop‐up box to prompt the calls you have missed, to
check details, press [ok] key ; to cancel, press key, and a missed call icon
will be disappear in Status line.
You can also enter the  to check missed calls.
Adjust volume
Press 【Left/Right】navigation key to adjust the volume in the calling.
21
Quick Start Guide
End call
Press 【end】key to end call.
Send a Message
Create and send SMS message from your device.
(1)
In SMS screen, choose to create a new message.
(2)
Input the contact’s number or choose from contacts.
(3)
Input your message text and choose【option】key ‐ to send it.
Press 【option】key‐  to choose and insert Contact info, Text
template.
Read a new Message
Read a message
When you have a new message, a pop‐up box appears. To read the message,
press [ok] key; to cancel, press  key, and a missed message icon <
appears in status Line.
22
Functions Description
4.
Functions Description
Call Log
Call log can record the numbers of all calls, missed calls, dialed calls and answered
calls.
Only if the network supports these functions, with the device switched on
and located within the network service area, the phone can record missed calls
and answered calls.
(1)
In idle mode, press key to enter the call log screen.
Check call log
(2)
Call logs display the contact’s name and the phone number, the times of
calling from/ to the same contact and the last time of the incoming /
outgoing call. Choose a record you want to enter the detailed call log.
(3)
If the current number is not recorded in the contacts, you can view the
details of call time and operate as follows:

Voice call : call this number

Video call : make a video call( *service from operator is required)

Copy to dialer: copy the number to the dialer

Send SMS: enter to send a SMS to this number

Send MMS: enter to send a MMS to this number

Save to contacts: enter and choose new contact to add this number
to a new contact; or choose Existing contact to add this number to a
previous contact.
23
Functions Description

(4)
Delete: after entered delete mode, scroll up and down navigation
key and press OK key to select all or each number to be deleted and
then press left soft key and OK key to delete.
If the current numbers have been recorded in the contacts, you can view
the details of call time and the contact, and operate as below:

Voice call : call this number

Video call : make a video call( *service from operator is required)

Copy to dialer: copy the number to the dialer

Send SMS: enter to send a SMS to this number

Send MMS: enter to send a MMS to this number

Contact detail: press OK key to view the details of the contact.

Delete: after entered delete mode, scroll up and down navigation
key and press OK key to select all or each number to be deleted and
then press left soft key and OK key to delete.
Call back quickly
(5)
In the call log, select number and press < send > to call back quickly.
24
Functions Description
Contacts
You can manage your contact information in contacts menu.
if the contacts are saved in USIM/SIM card，only contact name and one
number can be recorded and edited.
(1) In main menu, choose
to enter the contact list.
(2) The contact list can display the contact name and the storage location. You
can choose  key to make a call.
(3) In the contact list, press option key to have:
 New contact: enter the new contact’s editing screen, choose the
contact will be saved in the phone or SIM. And input the contact name,
storage location, number and etc., and then choose  key to
save all the information.
 Send SMS: send a message to this contact
 Send MMS: send a MMS to this contact
 Edit contact: edit the information of this contact
 Voice call: make a voice call with this contact
 Video call: make a video call with this contact
 Copy to dialer: copy this number to dialer
 Send as card: via SMS, via MMS
 Groups: view all the contacts in groups and to add new group, send
message to a group, edit groups and delete.
 Delete: delete this number from contacts
25
Functions Description
 Move to Phone or SIM card: move the contact from phone to SIM, or
from SIM to phone. After that, the contact will be not in the previous
phone or SIM.
 Copy to Phone or SIM card: move the contact from phone to SIM, or
from SIM to phone.
 Settings: includes speed dial, contacts to display, default saving
memory
 Storage status: view all the contact information in the phone and SIM
card.
Add a new contact
(1)
In the contact list, choose key ‐ to enter the
new contact’s editing screen.
(2)
In the editing screen, input the contact name, storage location, number
and etc., then choose left soft key to save all the information.
Choose the image to add contact image from photos or camera. To add
more numbers or emails, you can choose.
View contacts information
(3)
(4)
In the contacts list, click the contact name to view.
Press option key to have :
 New contact: enter the new contact’s editing screen, choose the
contact will be saved in the phone or SIM. And input the contact name,
storage location, number and etc., and then choose  key to
save all the information.
 Send SMS: send a message to this contact
26
Functions Description
 Send MMS: send a MMS to this contact
 Voice call: make a voice call with this contact
 Video call: make a video call with this contact
 Copy to dialer: copy this number to dialer
 Send as card: via SMS, via MMS
 Groups: view all the contacts in groups and to add new group, send
message to a group, edit groups and delete.
 Delete: delete this number from contacts
 Move to Phone or SIM card: move the contact from phone to SIM, or
from SIM to phone. After that, the contact will be not in the previous
phone or SIM.
 Copy to Phone or SIM card: move the contact from phone to SIM, or
from SIM to phone.
 Settings: includes speed dial, contacts to display, default saving
memory
 Storage status: view all the contact information in the phone and SIM
card.
Edit contact information
(5)
In the contact list, press  key to access detailed screen, you can
edit this contact.
Delete contacts
In the contact list, click ，press OK key to select the item you want to
delete one or delete all，press left soft key and OK key to delete.
27
Functions Description
Speed find
In the contact list, input the first letter to find the contact.
SMS
You can create, send, receive, view, edit and set the SMS. You can also receive
broadcasting message.
In main menu, choose  to enter the message function.
Create a SMS
(1) In the SMS function screen, choose the  on top of the screen to
edit a new message.
(2) Enter the phone number in the receiver column or press [OK ] key to select
one or more numbers in contacts list.
Press [Option] key, select  to add more receivers.
(3) Input the message content in message column.
Choose  to insert contact info, text template.
(4) Press [Option] key, choose  to send the message.
Press [Option] key, choose  to save the message in Drafts.
Read the message
(1) When a new message comes, a dialogue box will appear on the screen.
Choose the item to enter the Inbox.
(2) Choose unread message to read it.
28
Functions Description
Inbox
View message list and read/unread status.
Outbox
Save and view/delete messages waiting to be sent
Drafts
Save and view/delete drafts.
Sent
Save and view/delete sent message.
Settings
Set SMS settings, Text template and Cell Broadcast.
SMS setting

Service centre:
When sending message, you must set the number of the service
provider center, or get the number from the service provider. Most
USIM/SIM cards have included the number.
If you revise or delete the number of the message center, it may result that
the phone can’t send message.

Delivery report: When it is on, message center will send you the
delivery report.

SMS Type: select the type for SMS.
29
Functions Description

Validity period: Set the period that messages stay in the message
center.

Save sent SMS: select on/off.
Cell broadcast
On/off to receive cell broadcast or not and also set channel.
Text template
Edit /delete/add text template.
Storage status
Memory status of phone and SIM
MMS
You can create, send, receive, view, edit and set the MMS.
MMS functions require the service from service provider. Only the devices
that are compatible with MMS function can receive and display MMS.
In main menu, choose  to enter the MMS function.
Create a MMS
(1) In the message function screen, choose the  on top of the
screen to edit a new message.
(2) Enter the phone number in the receiver column or press [OK ] key to select
one or more numbers in contacts list.
(3) Input the message content in message column.
30
Functions Description
Choose  to insert pictures, video, sound and others.
Choose, ,  to add subject, cc and bcc.
(4) Press [Option] key, choose  to send the message.
Press [Option] key, choose  to save the message in Drafts.
Read the message
(5)
(6)
When a new message comes, a dialogue box will appear on the screen.
Choose the item to enter the Inbox.
Choose unread message to read it.
Inbox
View message list and read/unread status.
Sent
Save and view/delete sent message.
Drafts
Save and view/delete drafts.
Outbox
Save and view/delete messages waiting to be sent
Settings
Set MMS settings, Text template.
Storage status
Memory status of phone and SIM
31
Functions Description
Settings
Personal display
Set the themes, wallpaper and widgets.
Personal ringtone
Include:



Call ringtone
Message ringtone
Ringing volume
Phone setting
Time and Date
You can set the time, the date and the format in the menu.
If you remove the battery from the phone or the battery is depleted for a
long time, then you may need to reset the time and the date when restart the
phone after charging/reinstalling the battery.
Language
Select the language shown on the phone, including English and Spanish.
Backlight
Adjust backlight.
Input setting
To set the input method.
32
Functions Description
Call settings
All calls >Send my number
To set Send or Hide your number.
The service requires network service.
Auto dial
Select to turn on/off.
Call duration
Include last call, Dialed calls, Answered calls, You can press left soft key to
erase all call duration time.
Voice call
Include Call diverting, Call Barring, Call waiting and Auto redial.
The network service and the SIM card are required to activate the call
restriction function.
Video call
Include Setting my show, Call diverting, Call barring.
Voice mailbox
Edit the name and number of the voice mailbox.
Network settings
Network settings menu can help you to search the network
automatically/manually and set the network mode and set the data connection
settings.
33
Functions Description
Connection settings
Include default connection, Browser connection, Java connection, MMS
connection, Stream media connection, connection data account.
Security settings
Phone lock
Select to turn on/off phone lock. (Default password is "0000".)
Function Protect
Functional protection provides password protection for contacts, SMS, MMS
and call log. You have to enter the phone code when activating the functional
protection for any function.
You have to input the phone code before setting the functional protection.
Change phone code
This feature allows you to change the password
Security（SIM）
Manage PIN and PIN2 code.
Reset default
You can select the functions to be restored as default value.
Input password. (Default password is "0000".)
34
Functions Description
FM Radio
The phone supports FM radio.
You can use the FM radio only with the headset plugged.
The operations of FM are as follows：

My channels

All channels

Manual tuning

Fine –tune

Add to my channels

Scan channels
File manager
You may manage the Micro SD card memory in this menu, including images,
videos, sounds, others and files received via Bluetooth.
In the screen of file manager, press option key to obtain more items as below:





Delete
Send via: MMS
Rename
Properties
Storage status
Please backup important information in T card to prevent loss;
In computer format T card, select FAT file system format.
35
Functions Description
Browser
Your phone supports wireless application protocol WAP and WWW service.
Please make sure that you have launched the mobile Internet services
before you use the function. It may be charged to use the internet service.
The charge information is provided by the network service providers.
You can access many different Internet services such as news, weather
reports, flight information, and others. These services are especially
designed for the phones and maintained by WAP/WWW service providers.
Network service is necessary for WAP. Please contact your network provider
and/or the service provider of the desired service. The service provider will
also provide instructions about how to use their service.
The charge information and other specific settings are provided by the
network service providers.
Java app
You can download and view all installed JAVA games and applications in JAVA
menu.
Alarm
You can set several alarm clocks at different times and you can set the alarm on
or off and delete in this menu.
36
Functions Description
Calendar
The function allows you to view calendar, remind you your schedules by alarm
clock and record your schedules.
New
In this item, you could add new meetings, to‐dos and anniversaries in the
calendar.
View
In this item, you could view all events, all meetings, all to‐dos and all
anniversaries.
Monthly view
In this item, you could choose monthly view or weekly view.
Delete
In this item, you could delete any schedules in the calendar.
Go to date
In this item, you could choose the date to view in the calendar.
Settings
(1)
Calendar alarm ring: choose the calendar alarm ringtones
(2)
Alarm snooze time: choose the alarm snooze time from 1 to 60 minutes
(3)
Week starts on: choose Sunday or Monday
(4)
Default view: choose default view as monthly view or weekly view
37
Functions Description
Calculator
This supports simple calculation, such as +,－,×,÷. The calculator has limited
accuracy and is designed only for simple calculations.
Converter
This supports conversion including currency, area, length, weight, temperature,
volume and velocity.
38
Input Method
Input Method
This phone supports these methods: ENG and ABC.
39
o
5.
Maintenance
Battery Maintenance
1. Please do not put/throw batteries into a fire, as this will cause the
battery to burn and explode.
2. When installing the battery, do not use force or pressure, as this will
cause the battery to leak, overheat, crack and burn.
3. Please do not use wires, needles or other metal objects to short‐circuit
the battery. Also, do not put the battery near necklaces or other metal
objects, as this will cause the battery to leak overheat, crack and burn.
4. Please do not solder the contact points of the battery, as this will cause
the battery to leak overheat, crack and burn.
5. If the battery overheats, changes color, or becomes distorted in use,
charging, or storage, please stop using and replace it with a new battery.
6. If the battery leaks or gives off a strange odor, please remove it from the
vicinity of the open fire to avoid a fire or explosion.
7. Please do not use or place batteries in places of high temperature such as
in the sun.
Phone Maintenance
1. Please keep the phone and the spare parts beyond reach of children.
2. Avoid contact with water or other liquids. Liquid in the phone could cause
a short circuit, battery leak or other malfunctions.
3. Please keep the phone away from the high temperature, as it will shorten
the service life of the phone, and make the plastic damage the battery.
40
o
4. Do not disassemble or modify the mobile phone, as it will lead to damage
to the phone such as battery leakage or circuitry failure.
5. Do not use acid or alkali substances to clean the phone.
6. Do use the original spare parts. Otherwise it will fail the warranty.
41
o
6.
FCC Notice to Users
To maintain compliance with FCC RF exposure requirements, use product that
maintain a 20cm separation distance between the user's body and the host.
NOTE: The manufacturer is not responsible for any radio or TV interference
caused by unauthorized modifications to this equipment. Such modifications
could void the user’s authority to operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of
the following measures:
‐ Reorient or relocate the receiving antenna.
‐ Increase the separation between the equipment and receiver.
‐Connect the equipment into an outlet on a circuit different from that to which
the receiver is connected.
‐Consult the dealer or an experienced radio/TV technician for help
42
o
7.
Troubleshooting
Problems
Cause
The phone can’t be switched on
The battery power is used up; Incorrect battery
installation.
(U)SIM card
(U)SIM card is damaged; Contact your network
service provider.
malfunction
(U)SIM card is not properly inserted; Confirm
(U)SIM card is properly inserted.
There is a foreign substance on the metal
surface of the (U)SIM card. Use a clean cloth to
wipe off the metal contact point of the (U)SIM
card
Caused by poor network relay, a regional
problem; Some regional problem when calling.
Echo or noise
Hang up and redial, if the relay is changed then
the line may be better.
Using the call bar function. Cancel the function.
Unable to make a call
Using the fixed dialing function. Cancel the
fixed call setting
Battery or charger is damaged, Replace the
battery or charger.
Unable to charge
Recharging in the environment of less than
‐10C or higher than 55C, Change the charging
environment.
Poor contact, Check if the plug is properly
43
o
connected
Expired (U)SIM card. Contact your network
service provider.
Unable to connect
to the network
Out of the GSM service area. Consult your
network provider within the service area.
Poor signal. Please move to a place with a
better signal and try again
Standby time is related to the network system.
Please temporarily turn off your phone, as you
are located in an area with poor signal.
Shortening of the
standby time
Incorrect PIN
number
Batteries need to be replaced.
When you cannot get a signal, the phone will
continue to transmit in order to find a base
station, thereby expending large amounts of
electricity causes the standby time to decrease.
Pleas move to an area with a strong signal or
temporarily turn off your phone.
Consecutively enter the incorrect password for
three times.
Contact your network provider.
The storage space of the phone book is full.
Unable to add new contact
Delete a portion of the phone number.
Unable to set certain functions
Your network provider does not support this
function or you have not applied for it.
44
o
Contact your network provider.
45

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