Broadcom BRCM1020 802.11g Wireless LAN PCI-E Mini Card User Manual book

Broadcom Corporation 802.11g Wireless LAN PCI-E Mini Card book

Hawke User Manual

www.dell.com | support.dell.comDell™ XPS™ M1530 Owner’s ManualModel PP28L
Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.____________________Information in this document is subject to change without notice.© 2007 Dell Inc. All rights reserved.Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.Trademarks used in this text: Dell, the DELL logo, XPS,Wi-Fi Catcher, and Dell MediaDirect are trademarks of Dell Inc.; Intel is a registered trademark and Core is a trademark of Intel Corporation; Microsoft,Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries; Blu-ray Disc is a trademark of the Blu-ray Disc Association; Bluetooth is a registered trademark owned by Bluetooth SIG, Inc. and is used by Dell under license.Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.Model PP28LOctober 2007 P/N RU335 Rev. A00
Contents 3ContentsFinding Information . . . . . . . . . . . . . . . . . . . 131 Setting Up Your Computer . . . . . . . . . . . . 19Connecting to the Internet . . . . . . . . . . . . . . . 19Setting Up Your Internet Connection . . . . . . . . 20Transferring Information to a New Computer . . . . . 21Setting Up a Printer . . . . . . . . . . . . . . . . . . . 21Printer Cable . . . . . . . . . . . . . . . . . . . . 21Connecting a USB Printer . . . . . . . . . . . . . 22Power Protection Devices . . . . . . . . . . . . . . . 23Surge Protectors . . . . . . . . . . . . . . . . . . 23Line Conditioners . . . . . . . . . . . . . . . . . . 23Uninterruptible Power Supplies . . . . . . . . . . 242 About Your Computer . . . . . . . . . . . . . . . 25Front View . . . . . . . . . . . . . . . . . . . . . . . . 25Left Side View . . . . . . . . . . . . . . . . . . . . . . 31Right Side View . . . . . . . . . . . . . . . . . . . . . 32Back View . . . . . . . . . . . . . . . . . . . . . . . . 34Bottom View . . . . . . . . . . . . . . . . . . . . . . . 36
4Contents3 Using the Keyboard and Touchpad . . . . . 39Numeric Keypad . . . . . . . . . . . . . . . . . . . . . 39Key Combinations . . . . . . . . . . . . . . . . . . . . 39System Functions . . . . . . . . . . . . . . . . . . 39Display Functions . . . . . . . . . . . . . . . . . . 39Battery . . . . . . . . . . . . . . . . . . . . . . . 39Power Management . . . . . . . . . . . . . . . . 40Microsoft® Windows® Logo Key Functions . . . . 40Dell™ QuickSet Key Combinations . . . . . . . . . 40Adjusting Keyboard Settings . . . . . . . . . . . . 40Touch Pad . . . . . . . . . . . . . . . . . . . . . . . . 41Customizing the Touch Pad . . . . . . . . . . . . . 424 Using the Display . . . . . . . . . . . . . . . . . . 43Adjusting Brightness . . . . . . . . . . . . . . . . . . 43Switching the Video Image From Your Computer Display To a Projector . . . . . . . . . . . . 43Setting Display Resolution and Refresh Rate . . . . . . 445 Using a Battery . . . . . . . . . . . . . . . . . . . . 45Battery Performance . . . . . . . . . . . . . . . . . . 45Checking the Battery Charge . . . . . . . . . . . . . . 46Dell QuickSet Battery Meter . . . . . . . . . . . . 46Microsoft® Windows® Battery Meter . . . . . . . 47Charge Gauge . . . . . . . . . . . . . . . . . . . 47Low-Battery Warning . . . . . . . . . . . . . . . 48
Contents 5Conserving Battery Power . . . . . . . . . . . . . . . 48Configuring Power Management Settings . . . . . 48Using the Sleep Power State . . . . . . . . . . . 49Charging the Battery . . . . . . . . . . . . . . . . . . 49Replacing the Battery . . . . . . . . . . . . . . . . . . 50Storing a Battery . . . . . . . . . . . . . . . . . . . . 516 Using Multimedia . . . . . . . . . . . . . . . . . . 53Playing Media . . . . . . . . . . . . . . . . . . . . . . 53Playing Media Using Dell Travel Remote Control . . . 54Copying CD, DVD, and Blu-ray Disc™ (BD) Media . . . 56How to Copy a CD, DVD or BD . . . . . . . . . . . 56Using Blank CD, DVD, and BD Media . . . . . . . 57Helpful Tips . . . . . . . . . . . . . . . . . . . . . 58Adjusting the Volume . . . . . . . . . . . . . . . . . . 59Adjusting the Picture . . . . . . . . . . . . . . . . . . 60Using Dell MediaDirect™ . . . . . . . . . . . . . . . . 60Connecting Your Computer to a TV or Audio Device . . . . . . . . . . . . . . . . . . . . . . 61HDMI . . . . . . . . . . . . . . . . . . . . . . . . 63S-Video and Standard Audio . . . . . . . . . . . . 64Component Video and Standard Audio . . . . . . 65Composite Video and Standard Audio . . . . . . . 67Enabling the Display Settings for a TV . . . . . . . 69
6Contents7 Using the Optional Camera . . . . . . . . . . . 71Accessing the Camera’s Help File . . . . . . . . . . . 71Manually Adjusting the Camera Settings . . . . . . . . 72Creating a Picture or a Video . . . . . . . . . . . . . . 728 Using ExpressCards . . . . . . . . . . . . . . . . 73ExpressCard Blanks . . . . . . . . . . . . . . . . . . . 73Installing an ExpressCard . . . . . . . . . . . . . . . . 74Removing an ExpressCard or Blank . . . . . . . . . . . 749 Using the Memory Card Reader . . . . . . . 75Memory Card Blanks . . . . . . . . . . . . . . . . . . 75Installing a Memory Card . . . . . . . . . . . . . . . . 75Removing a Memory Card or Blank . . . . . . . . . . . 7610 Setting Up and Using Networks . . . . . . . 77Connecting a Network or Broadband Modem Cable . . . . . . . . . . . . . . . . 77Setting Up a Network in the Microsoft Windows Vista™ Operating System . . . . . 78Wireless Local Area Network (WLAN) . . . . . . . . . 78What You Need to Establish a WLAN Connection . . . . . . . . . . . . . . . . . 78Checking Your Wireless Network Card . . . . . . 78
Contents 7Setting Up a New WLAN Using a Wireless Router and a Broadband Modem . . . . 79Connecting to a WLAN . . . . . . . . . . . . . . . 81Mobile Broadband/Wireless Wide Area Network (WWAN) . . . . . . . . . . . . . . . . . . . . . . . . . 83What You Need to Establish a Mobile Broadband Network Connection . . . . . 83Checking Your Dell Mobile Broadband Card . . . . 84Connecting to a Mobile Broadband Network . . . 84Enabling/Disabling the Dell Mobile Broadband Card . . . . . . . . . . . . 85Dell Wi-Fi Catcher™ Network Locator . . . . . . . . . 8611 Securing Your Computer . . . . . . . . . . . . . 87Security Cable Lock . . . . . . . . . . . . . . . . . . . 87Passwords . . . . . . . . . . . . . . . . . . . . . . . . 88Fingerprint Reader (optional) . . . . . . . . . . . . . . 88Computer Tracking Software . . . . . . . . . . . . . . 89If Your Computer Is Lost or Stolen . . . . . . . . . . . 8912 Troubleshooting . . . . . . . . . . . . . . . . . . . 91Dell Technical Update Service . . . . . . . . . . . . . 91Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . 91Dell Support Utility . . . . . . . . . . . . . . . . . . . 95
8ContentsDrive Problems . . . . . . . . . . . . . . . . . . . . . 96Optical drive problems . . . . . . . . . . . . . . . 97Hard drive problems . . . . . . . . . . . . . . . . 97E-Mail, Modem, and Internet Problems . . . . . . . . . 98Error Messages . . . . . . . . . . . . . . . . . . . . . 99ExpressCard Problems . . . . . . . . . . . . . . . . . 104IEEE 1394 Device Problems . . . . . . . . . . . . . . . 105Keyboard Problems . . . . . . . . . . . . . . . . . . . 105External Keyboard problems . . . . . . . . . . . . 106Unexpected characters . . . . . . . . . . . . . . 107Lockups and Software Problems . . . . . . . . . . . . 107The computer does not start . . . . . . . . . . . . 107The computer stops responding . . . . . . . . . . 107A program stops responding or crashes repeatedly . . . . . . . . . . . . . . . . . 107A program is designed for an earlier Microsoft® Windows® operating system . . . . . 108A solid blue screen appears . . . . . . . . . . . . 108Dell MediaDirect problems . . . . . . . . . . . . . 108Other software problems . . . . . . . . . . . . . . 109Memory Problems . . . . . . . . . . . . . . . . . . . . 109Network Problems . . . . . . . . . . . . . . . . . . . . 110Mobile Broadband (Wireless Wide Area Network [WWAN]) . . . . . 110Power Problems . . . . . . . . . . . . . . . . . . . . . 111Printer Problems . . . . . . . . . . . . . . . . . . . . . 112Scanner Problems . . . . . . . . . . . . . . . . . . . . 113
Contents 9Sound and Speaker Problems . . . . . . . . . . . . . 114No sound from integrated speakers . . . . . . . . 114No sound from external speakers . . . . . . . . . 114No sound from headphones . . . . . . . . . . . . 115Remote Control Problems . . . . . . . . . . . . . . . . 115Touch Pad or Mouse Problems . . . . . . . . . . . . . 115Video and Display Problems . . . . . . . . . . . . . . 116If the display is blank . . . . . . . . . . . . . . . . 116If the display is difficult to read . . . . . . . . . . 117If only part of the display is readable . . . . . . . 118Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 118What Is a Driver? . . . . . . . . . . . . . . . . . . 118Identifying Drivers . . . . . . . . . . . . . . . . . 119Reinstalling Drivers and Utilities . . . . . . . . . . 119Troubleshooting Software and Hardware Problems . . . . . . . . . . . . . . . . . . . 121Restoring Your Operating System . . . . . . . . . . . . 122Using Microsoft Windows System Restore . . . . 122Using the Operating System Media . . . . . . . . 12313 Adding and Replacing Parts . . . . . . . . . 125Before You Begin . . . . . . . . . . . . . . . . . . . . 125Recommended Tools . . . . . . . . . . . . . . . . 125Turning Off Your Computer . . . . . . . . . . . . . 125Before Working Inside Your Computer . . . . . . . 126
10 ContentsHard Drive . . . . . . . . . . . . . . . . . . . . . . . . 127Removing the Hard Drive . . . . . . . . . . . . . . 128Replacing the Hard Drive . . . . . . . . . . . . . . 129Returning a Hard Drive to Dell . . . . . . . . . . . 129Hinge Covers and Center Control Cover . . . . . . . . 130Removing the Hinge Covers and Displacing the Center Control Cover . . . . . . . . 130Replacing the Hinge Covers and Center Control Cover . . . . . . . . . . . . . . . . 132Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . 132Removing the Keyboard . . . . . . . . . . . . . . 132Replacing the Keyboard . . . . . . . . . . . . . . 134Memory . . . . . . . . . . . . . . . . . . . . . . . . . 134Removing the Memory Module . . . . . . . . . . 134Replacing the Memory Module . . . . . . . . . . 136Subscriber Identity Module . . . . . . . . . . . . . . . 138Wireless Mini Cards . . . . . . . . . . . . . . . . . . . 138Removing a WLAN Card . . . . . . . . . . . . . . 139Replacing a WLAN Card . . . . . . . . . . . . . . 140Removing a Mobile Broadband or WWAN Card . . . . . . . . . . . . . . . . . . . . 141Replacing a WWAN Card . . . . . . . . . . . . . 143Flash Cache Module . . . . . . . . . . . . . . . . . . . 143Removing the FCM . . . . . . . . . . . . . . . . . 143Replacing the FCM . . . . . . . . . . . . . . . . . 144Internal Card With Bluetooth® Wireless Technology . . . . . . . . . . . . 145Removing the Card . . . . . . . . . . . . . . . . . 145Replacing the Card . . . . . . . . . . . . . . . . . 146
Contents 1114 Traveling With Your Computer . . . . . . . 147Identifying Your Computer . . . . . . . . . . . . . . . 147Packing the Computer . . . . . . . . . . . . . . . . . . 147Travel Tips . . . . . . . . . . . . . . . . . . . . . . . . 148Traveling by Air . . . . . . . . . . . . . . . . . . . 14815 Getting Help . . . . . . . . . . . . . . . . . . . . . 149Obtaining Assistance . . . . . . . . . . . . . . . . . . 149Technical Support and Customer Service . . . . . 150DellConnect . . . . . . . . . . . . . . . . . . . . 150Online Services . . . . . . . . . . . . . . . . . . 150AutoTech Service . . . . . . . . . . . . . . . . . 151Automated Order-Status Service . . . . . . . . . 151Problems With Your Order . . . . . . . . . . . . . . . 151Product Information . . . . . . . . . . . . . . . . . . . 151Returning Items for Warranty Repair or Credit . . . . . 152Before You Call . . . . . . . . . . . . . . . . . . . . . 152Contacting Dell . . . . . . . . . . . . . . . . . . . . . 15416 Specifications . . . . . . . . . . . . . . . . . . . . 155
12 ContentsA Appendix . . . . . . . . . . . . . . . . . . . . . . . . 165Using the System Setup Program . . . . . . . . . . . . 165Viewing the System Setup Screen . . . . . . . . . 166System Setup Screen . . . . . . . . . . . . . . . . 166Commonly Used Options . . . . . . . . . . . . . . 166Cleaning Your Computer . . . . . . . . . . . . . . . . . 168Computer, Keyboard, and Display . . . . . . . . . 168Touch Pad . . . . . . . . . . . . . . . . . . . . . 169Mouse . . . . . . . . . . . . . . . . . . . . . . . 169Media . . . . . . . . . . . . . . . . . . . . . . . . 169Dell Technical Support Policy (U.S. Only) . . . . . . . 170Definition of "Dell-Installed" Software and Peripherals . . . . . . . . . . . . . 171Definition of "Third-Party" Software and Peripherals . . . . . . . . . . . . . 171FCC Notice (U.S. Only) . . . . . . . . . . . . . . . . . . 171FCC Class B . . . . . . . . . . . . . . . . . . . . . 171Macrovision Product Notice . . . . . . . . . . . . . . 172Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Finding Information 13Finding Information NOTE: Some features may be optional and may not ship with your computer. Some features may not be available in certain countries. NOTE: Additional information may ship with your computer.What Are You Looking For? Find It Here• A diagnostic program for my computer• Drivers for my computer • Device documentation• Notebook System Software (NSS)Drivers and Utilities MediaDocumentation and drivers are already installed on your computer. You can use the Drivers and Utilities media to reinstall drivers (see "Reinstalling Drivers and Utilities" on page 119) or run the Dell Diagnostics (see "Dell Diagnostics" on page 91).Readme files may be included on your media to provide last-minute updates about technical changes to your computer or advanced technical-reference material for technicians or experienced users.NOTE: Drivers and documentation updates can be found at support.dell.com.
14 Finding Information• Warranty information• Terms and Conditions (U.S. only)• Safety instructions• Regulatory information• Ergonomics information• End User License AgreementDell™ Product Information Guide• How to set up my computerSetup DiagramNOTE: The appearance of your setup diagram may vary.What Are You Looking For? Find It Here
Finding Information 15• Service Tag and Express Service Code•Microsoft® Windows® Product KeyService Tag and Microsoft Windows Product KeyThese labels are located on your computer.• Use the Service Tag to identify your computer when you use support.dell.com or contact support.• Enter the Express Service Code to direct your call when contacting support.NOTE: As an increased security measure, the newly designed Microsoft Windows license label incorporates a missing portion or "hole" to discourage removal of the label.What Are You Looking For? Find It Here
16 Finding Information• Solutions — Troubleshooting hints and tips, articles from technicians, online courses, and frequently asked questions• Community — Online discussion with other Dell customers• Upgrades — Upgrade information for components, such as the memory, hard drive, and operating system• Customer Care — Contact information, service call and order status, and warranty and repair information• Service and support — Service call status, support history, service contract, and online discussions with support• Dell Technical Update Service — Proactive e-mail notification of software and hardware updates for your computer• Reference — Computer documentation, details on my computer configuration, product specifications, and white papers• Downloads — Certified drivers, patches, and software updates• Notebook System Software (NSS) — If you reinstall the operating system for your computer, you should also reinstall the NSS utility. NSS provides critical updates for your operating system and support for processors, optical drives, USB devices, and so on. NSS is necessary for correct operation of your Dell computer. The software automatically detects your computer and operating system and installs the updates appropriate for your configuration.Dell Support Website — support.dell.comNOTE: Select your region or business segment to view the appropriate support site.To download Notebook System Software:1Go to support.dell.com and click Drivers & Downloads.2Enter your Service Tag or Product Type and Product Model, and click Go.3Scroll to System and Configuration Utilities→ Dell Notebook System Software and click Download Now.4Select Drivers & Downloads and click Go.NOTE: The support.dell.com user interface may vary depending on your selections.What Are You Looking For? Find It Here
Finding Information 17• Software upgrades and troubleshooting hints — Frequently asked questions, hot topics, and general health of your computing environmentDell Support UtilityThe Dell Support Utility is an automated upgrade and notification system installed on your computer. This support provides real-time health scans of your computing environment, software updates, and relevant self-support information. Access the Dell Support Utility from the icon on the taskbar. For more information, see "Dell Support Utility" on page 95.• How to use Microsoft Windows Vista™• How to work with programs and files• How to personalize my desktopWindows Help and Support1Click Start → Help and Support.2In Search Help, type a word or phrase that describes your problem, and then press <Enter> or click the magnifying glass.3Click the topic that describes your problem.4Follow the instructions on the screen.• Information on network activity, the Power Management Wizard, hotkeys, and other items controlled by Dell QuickSet.Dell QuickSet HelpTo view Dell QuickSet Help, right-click the QuickSet icon in the Microsoft® Windows® taskbar.The taskbar is located in the lower-right corner of your screen.What Are You Looking For? Find It Here
18 Finding Information• How to reinstall my operating systemOperating System MediaThe operating system is already installed on your computer. To reinstall your operating system, use the Operating System media. See "Restoring Your Operating System" on page 122.After you reinstall your operating system, use the Drivers and Utilities media to reinstall drivers for the devices that came with your computer.Your operating system product key label is located on your computer.NOTE: The color of your DVD varies based on the operating system you ordered.What Are You Looking For? Find It Here
Setting Up Your Computer 19Setting Up Your ComputerConnecting to the Internet NOTE: Internet Service Providers (ISPs) and ISP offerings vary by country.To connect to the Internet, you need a modem or network connection and an ISP. Your ISP will offer one or more of the following Internet connection options:• DSL connections that provide high-speed Internet access through your existing telephone line or cellular telephone service. With a DSL connection, you can access the Internet and use your telephone on the same line simultaneously.• Cable modem connections that provide high-speed Internet access through your local cable TV line.• Satellite modem connections that provide high-speed Internet access through a satellite television system.• Dial-up connections that provide Internet access through a telephone line. Dial-up connections are considerably slower than DSL, cable, and satellite modem connections.• Wireless Wide Area Network (WWAN) or Mobile Broadband technology provides a connection to the Internet using cellular technology at broadband rates.• Wireless Local Area Network (WLAN) connections use high-frequency radio waves to communicate. Typically, a wireless router is connected to the broadband cable or DSL modem that broadcasts the Internet signal to your computer.If you are using a dial-up connection, connect a telephone line to the modem connector and to the telephone wall jack before you set up your Internet connection. Your system does not have an internal modem. It supports an external USB modem which can be connected to the USB port. If you have ordered an external modem with your system, see the Help in the CD that
20 Setting Up Your Computershipped with the modem for information on setting it up. If you are using a DSL, cable or satellite modem connection, contact your ISP or cellular telephone service for setup instructions.
Setting Up Your Computer 21Setting Up Your Internet ConnectionTo set up an Internet connection with a provided ISP desktop shortcut:1Save and close any open files, and exit any open programs.2Double-click the ISP icon on the Microsoft® Windows® desktop.3Follow the instructions on the screen to complete the setup.If you do not have an ISP icon on your desktop or if you want to set up an Internet connection with a different ISP, perform the steps in the following section that corresponds to the operating system your computer is using. NOTE: If you are having problems connecting to the Internet, see "E-Mail, Modem, and Internet Problems" on page 98. If you cannot connect to the Internet, but have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting again later. NOTE: Have your ISP information ready. If you do not have an ISP, the Connect to the Internet wizard can help you get one.1Save and close any open files, and exit any open programs.2Click Start → Control Panel.3Under Network and Internet, click Connect to the Internet.The Connect to the Internet window appears.4Click either Broadband (PPPoE) or Dial-up, depending on how you want to connect:•Choose Broadband if you will use a DSL, satellite modem, cable TV modem, or Bluetooth wireless technology connection.• Chose Dial-up if you will use a dial-up modem or ISDN. NOTE: If you do not know which type of connection to select, click Help me choose or contact your ISP.5Follow the instructions on the screen and use the setup information provided by your ISP to complete the setup.
22 Setting Up Your ComputerTransferring Information to a New ComputerYou can use your operating system "wizards" to help you transfer files and other data from one computer to another—for example, from an old computer to a new computer. For instructions, see the following section that corresponds to the operating system that your computer is running.1Click Start → Transfer files and settings→ Start Windows Easy Transfer.2In the User Account Control dialog box, click Continue.3Click Start a new transfer or Continue a transfer in progress.Follow the instructions provided on the screen by the Windows Easy Transfer wizard.Setting Up a Printer NOTICE: Complete the operating system setup before you connect a printer to the computer.See the documentation that came with the printer for setup information, including how to:• Obtain and install updated drivers.• Connect the printer to the computer.• Load paper and install the toner or ink cartridge.For technical assistance, refer to the printer owner's manual or contact the printer manufacturer. Printer CableYour printer connects to your computer with either a USB cable or a parallel cable. Your printer may not come with a printer cable, so if you purchase a cable separately, ensure that it is compatible with your printer and computer. If you purchased a printer cable at the same time you purchased your computer, the cable may arrive in the computer’s shipping box.
Setting Up Your Computer 23Connecting a USB Printer NOTE: You can connect USB devices while the computer is turned on.1Complete the operating system setup if you have not already done so.2Attach the USB printer cable to the USB connectors on the computer and the printer. The USB connectors fit only one way.3Turn on the printer, and then turn on the computer.4Click Start → Network→ Add a printer to start the Add Printer Wizard.5Install the printer driver if necessary. See "Reinstalling Drivers and Utilities" on page 119 and the documentation that came with your printer.1 USB connector on computer 2 USB connector on printer3 USB printer cable321
24 Setting Up Your ComputerPower Protection DevicesSeveral devices are available to protect against power fluctuations and failures:• Surge protectors• Line conditioners• Uninterruptible power supplies (UPS)Surge ProtectorsSurge protectors and power strips equipped with surge protection help prevent damage to your computer from voltage spikes that can occur during electrical storms or after power interruptions. Some surge protector manufacturers include warranty coverage for certain types of damage. Carefully read the device warranty when choosing a surge protector. A device with a higher joule rating offers more protection. Compare joule ratings to determine the relative effectiveness of different devices. NOTICE: Most surge protectors do not protect against power fluctuations or power interruptions caused by nearby lightning strikes. When lightning occurs in your area, disconnect the telephone line from the telephone wall jack and disconnect your computer from the electrical outlet.Many surge protectors have a telephone jack for modem protection. See the surge protector documentation for modem connection instructions. NOTICE: Not all surge protectors offer network adapter protection. Disconnect the network cable from the network wall jack during electrical storms.Line Conditioners NOTICE: Line conditioners do not protect against power interruptions.Line conditioners are designed to maintain AC voltage at a fairly constant level.
Setting Up Your Computer 25Uninterruptible Power Supplies NOTICE: Loss of power while data is being saved to the hard drive may result in data loss or file damage. NOTE: To ensure maximum battery operating time, connect only your computer to a UPS. Connect other devices, such as a printer, to a separate power strip that provides surge protection.A UPS protects against power fluctuations and interruptions. UPS devices contain a battery that provides temporary power to connected devices when AC power is interrupted. The battery charges while AC power is available. See the UPS manufacturer documentation for information on battery operating time and to ensure that the device is approved by Underwriters Laboratories (UL).
26 Setting Up Your Computer
About Your Computer 25About Your ComputerFront View3415251412 9 871610131611
26 About Your ComputerCAMERA INDICATOR —Indicates that the camera is turned on. Based on configuration selections you made when ordering your computer, your computer may not include a camera.CAMERA —Built-in camera for video capture, conferencing, and chat. Based on configuration selections you made when ordering your computer, your computer may not include a camera.DISPLAY —For more information about your display, see "Using the Display" on page 43.POWER BUTTON —Press the power button to turn on the computer or exit a power management mode (see "Configuring Power Management Settings" on page 48). NOTICE: To avoid losing data, turn off your computer by performing a Microsoft® Windows® operating system shutdown rather than by pressing the power button.If the computer stops responding, press and hold the power button until the computer turns off completely (may take several seconds).KEYBOARD —For more information about the keyboard, see "Using the Keyboard and Touchpad" on page 39.DELL MEDIADIRECT™ BUTTON —Press the Dell MediaDirect button to launch Dell MediaDirect (see "Using Dell MediaDirect™" on page 60).DUAL DIGITAL MICROPHONES —Built-in microphone for conferencing and chat.1 camera indicator (optional) 2 camera (optional)3 display 4 media control buttons5 volume control buttons 6 keyboard7 fingerprint reader (optional) 8 8-in-1 memory reader9 microphone connector 10 audio connectors11 consumer IR 12 touch pad buttons13 touch pad 14 Dell MediaDirect button15 power button 16 dual digital microphones
About Your Computer 278-IN-1 MEMORY CARD READER —Provides a fast and convenient way to view and share digital photos, music, and videos stored on a memory card. The computer ships with a plastic blank installed in the slot. The 8-in-1 memory card reader reads the following digital memory cards:• Secure Digital (SD) memory card• SDIO card• MultiMediaCard (MMC)• Memory Stick • Memory Stick PRO • xD-Picture Card • Hi Speed-SD• Hi Density-SDTOUCH PAD —Provides the functionality of a mouse (see "Touch Pad" on page 41).TOUCH PAD BUTTONS —Use these buttons much like the buttons on a mouse when you use the touch pad to move the cursor on the display (see "Touch Pad" on page 41).FINGERPRINT READER (OPTIONAL)—Helps to keep your Dell™ computer secure. When you slide your finger over the reader, it uses your unique fingerprint to authenticate your user identity. For more information, click Start →Programs → Fingerprint Reader Suite. There are four sub items in this folder.–User Enrollment - To enroll your fingerprint–Control Center - To access the Fingerprint Reader Suite settings–Fingerprint Tutorial - Guide to fingerprint scanning–Help - HTML-based helpFor information on how to activate and use the security management software that controls the biometric reader, see "Fingerprint Reader (optional)" on page 88.MEDIA CONTROL BUTTONS —Control CD, DVD, Blu-ray Disc™ (BD), and Media Player playback.CONSUMER IR — A port on the front of the computer that allows certain software applications to be controlled by the Dell Travel Remote Control.
28 About Your ComputerDEVICE STATUS LIGHTSAttach headphones to the connector. Attach a microphone to the connector.
About Your Computer 29The blue lights located above the keyboard indicate the following:If the computer is connected to an electrical outlet, the light operates as follows:– Solid blue: The battery is charging.– Flashing blue: The battery is almost fully charged.– Off: The battery is adequately charged.If the computer is running on a battery, the light operates as follows:– Off: The battery is adequately charged (or the computer is turned off).– Flashing amber: The battery charge is low.– Solid amber: The battery charge is critically low.Turns on when you turn on the computer and blinks when the computer is in a power management mode.Turns on when the numeric keypad (Num Lock) is enabled.Turns on when the uppercase letter (Caps Lock) function is enabled.Turns on when the scroll lock function is enabled.WiFi status light – Turns on when wireless networking is enabled. To enable or disable wireless networking, use the wireless switch (see "wireless On/Off switch" on page 33).Bluetooth® status light – Turns on when a card with Bluetooth wireless technology is enabled. NOTE: The card with Bluetooth wireless technology is an optional feature. The light turns on only if you ordered the card with your computer. For more information, see the documentation that came with your card.To turn off only the Bluetooth wireless technology functionality, right-click the icon in the notification area, and then click Disable Bluetooth Radio.To quickly enable or disable all wireless devices, use the wireless switch (see "wireless On/Off switch" on page 33).9A
30 About Your ComputerVOLUME CONTROL BUTTONS —Press these buttons to adjust the volume.Eject Play the next track or press and hold to fastforward within a trackPlay the previous track or press and hold to rewind within a trackMuteStop Turn the volume downPlay or pause Turn the volume up
About Your Computer 31Left Side ViewAC ADAPTER CONNECTOR —Attaches an AC adapter to the computer. The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned on or off.IEEE 1394A CONNECTOR —Connects devices supporting IEEE 1394a high-speed transfer rates, such as some digital video cameras.HDMI CONNECTOR —HDMI (High-Definition Multimedia Interface) connector carries an uncompressed all digital signal to produce hi-definition video and audio.VIDEO CONNECTOR1 AC adapter connector 2 USB connector (2)3 video connector 4 network connector (RJ-45)5 HDMI connector 6 IEEE 1394a connector7 hard driveConnects video devices, such as a monitor.1 62 3 4 5 7
32 About Your ComputerNETWORK CONNECTOR (RJ-45) NOTICE: The network connector is slightly larger than the modem connector. To avoid damaging the computer, do not plug a telephone line into the network connector.USB CONNECTORSRight Side ViewConnects the computer to a network. The two lights next to the connector indicate status and activity for wired network connections.For information on using the network adapter, see the device user’s guide supplied with your computer.Connect USB devices, such as a mouse, keyboard, or printer.1 Express card slot 2 Wireless On/Off switch3 Wi-Fi Catcher™ Network Locator 4 optical drive5 USB connector 6 S-video connector7 security cable slot4571 62 3
About Your Computer 33EXPRESSCARD SLOT —Supports one ExpressCard. The computer ships with a plastic blank installed in the slot. For more information see "Using ExpressCards" on page 73.OPTICAL DRIVE —For more information about the optical drive see "Using Multimedia" on page 53.USB CONNECTORS-VIDEO CONNECTOR —Connects your computer to a TV. NOTE: The S-Video port does not support audio. You need to use the headphone port at the front of the system to connect to an audio device.SECURITY CABLE SLOT —Lets you attach a commercially available antitheft device to the computer (see "Security Cable Lock" on page 87).WIRELESS ON/OFF SWITCH —When enabled through Dell QuickSet, this switch can scan for a wireless local area network (WLAN) in your vicinity. You can also use it to rapidly turn off or on any wireless devices such as WLAN cards and internal cards with Bluetooth wireless technology (see "Dell Wi-Fi Catcher™ Network Locator" on page 86).Connects USB devices, such as a mouse, keyboard, or printer.1 off : Disables wireless devices.2 on : Enables wireless devices.3 Wi-Fi Catcher™ Network Locator31 2
34 About Your ComputerDELL WI-FI CATCHER™ NETWORK LOCATOR —Push this button to scan specifically for wireless networks in your vicinity (see "Dell Wi-Fi Catcher™ Network Locator" on page 86).The Wi-Fi Catcher Network Locator has an LED that operates as follows:– Flashing blue: Searching for networks– Solid orange: Weak network found– Solid blue: Strong network found– Off: No signal foundBack ViewAIR VENT —The computer uses an internal fan to create airflow through the vents, which prevents the computer from overheating. CAUTION: Do not block, push objects into, or allow dust to accumulate in the air vents. Do not store your computer in a low-airflow environment, such as a closed briefcase, while it is running. Restricting the airflow can damage the computer or cause a fire.The computer turns on the fan when the computer gets hot. Fan noise is normal and does not indicate a problem with the fan or the computer.1 battery 2 air vent1 2
About Your Computer 35AC ADAPTER CONNECTOR —Attaches an AC adapter to the computer. The AC adapter converts AC power to the DC power required by the computer. You can connect the AC adapter with your computer turned on or off. CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage. NOTICE: When you disconnect the AC adapter cable from the computer, grasp the connector, not the cable itself, and pull firmly, but gently to help prevent damage to the cable. NOTE: Plug the power cord to the adapter firmly until the green LED is on.
36 About Your ComputerBottom ViewMEMORY MODULE COMPARTMENT —Compartment that contains the DIMM 1 and DIMM 2 memory modules. For additional information, see "Memory" on page 134.WIRELESS MINI CARD COMPARTMENT —Compartment for WLAN, WWAN, and Flash Cache Module (FCM) Mini Cards (see "Wireless Mini Cards" on page 138).1 battery 2 battery release latch3 battery charge/health gauge 4 memory module compartment5 wireless mini card compartment23415
About Your Computer 37BATTERY —When a battery is installed, you can use the computer without connecting the computer to an electrical outlet (see "Using a Battery" on page 45).BATTERY CHARGE/HEALTH GAUGE —Provides information on the battery charge (see "Checking the Battery Charge" on page 46).BATTERY RELEASE LATCHES —Releases the battery (see "Replacing the Battery" on page 50 for instructions).
38 About Your Computer
Using the Keyboard and Touchpad 39Using the Keyboard and TouchpadNumeric KeypadThe numeric keypad functions like the numeric keypad on an external keyboard. • To enable the keypad, press <Num Lk>. The light indicates that the keypad is active.• To disable the keypad, press <Num Lk> again. Key CombinationsSystem FunctionsDisplay FunctionsBattery<Ctrl><Shift><Esc> Opens the Task Manager window.<Fn><F8> Displays icons representing all currently available display options (display only, external monitor or projector only, both display and projector, etc). Highlight the desired icon to switch the display to that option.<Fn> and up-arrow key Increases brightness on the integrated display only (not on an external monitor).<Fn> and down-arrow key Decreases brightness on the integrated display only (not on an external monitor).<Fn><F3> Displays the Dell™ QuickSet Battery Meter (see "Dell QuickSet Battery Meter" on page 46).9
40 Using the Keyboard and TouchpadPower ManagementMicrosoft® Windows® Logo Key FunctionsDell™ QuickSet Key CombinationsIf Dell QuickSet is installed, you can use other shortcut keys for functions such as the Battery Meter or activating power management modes. For more information about Dell QuickSet key combinations, right-click the QuickSet icon in the notification area, and then click Help.Adjusting Keyboard SettingsTo adjust keyboard operation, such as the character repeat rate:1Click Start , and then click Control Panel.2Click Hardware and Sound.3Click Keyboard.<Fn><Esc> Activates a power management mode. You can reprogram this keyboard shortcut to activate a different power management mode using the Advanced tab in the Power Options Properties window (see "Configuring Power Management Settings" on page 48).Windows logo key and <m> Minimizes all open windows.Windows logo key and <Shift><m>Restores all minimized windows. This key combination functions as a toggle to restore minimized windows following the use of the Windows logo key and <m> combination. Windows logo key and <e> Starts Windows Explorer.Windows logo key and <r> Opens the Run dialog box.Windows logo key and <f> Opens the Search Results dialog box.Windows logo key and <Ctrl><f> Opens the Search Results-Computer dialog box (if the computer is connected to a network).Windows logo key and <Pause> Opens the System Properties dialog box.Windows logo key and <Tab> 3D Windows Flip on Windows Vista
Using the Keyboard and Touchpad 41Touch PadThe touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display. Use the touch pad and touch pad buttons as you would use a mouse.• To move the cursor, lightly slide your finger over the touch pad.• To select an object, lightly tap once on the surface of the touch pad or use your thumb to press the left touch pad button.• To select and move (or drag) an object, position the cursor on the object and tap twice on the touch pad. On the second tap, leave your finger on the touch pad and move the selected object by sliding your finger over the surface. • To double-click an object, position the cursor on the object and tap twice on the touch pad or use your thumb to press the left touch pad button twice.1 touch pad 2 silk screen depicting scrolling capabilities12
42 Using the Keyboard and TouchpadCustomizing the Touch PadYou can use the Mouse Properties window to disable the touch pad or adjust the touch pad settings.1Click Start , and then click Control Panel.2Click Hardware and Sound.3Click Mouse.4In the Mouse Properties window:• Click the Device Select tab to disable the touch pad.• Click the Touch Pad tab to adjust touch pad settings.5Click OK to save the settings and close the window.
Using the Display 43Using the DisplayAdjusting BrightnessWhen a Dell™ computer is running on battery power, you can conserve power by setting the display brightness to the lowest comfortable setting by pressing <Fn> and the up- or down-arrow key on the keyboard. NOTE: Brightness key combinations only affect the display on your portable computer, not monitors or projectors that you attach to your portable computer or docking device. If your computer is connected to an external monitor and you try to change the brightness level, the Brightness Meter may appear, but the brightness level on the external device does not change.You can press the following keys to adjust display brightness:• Press <Fn> and the up-arrow key to increase brightness on the integrated display only (not on an external monitor).• Press <Fn> and the down-arrow key to decrease brightness on the integrated display only (not on an external monitor).Switching the Video Image From Your Computer Display To a ProjectorWhen you start the computer with an external device attached (such as an external monitor or projector) and turned on, the image may appear on either the computer display or the external device.Press <Fn><F8> to switch the video image between the display only, the external device only, or the display and the external device simultaneously.
44 Using the DisplaySetting Display Resolution and Refresh Rate NOTE: If you change the display resolution from the current settings, the image may appear blurry or text may be hard to read if you change the resolution to one not supported by your computer and display. Before you change any of the display settings, make a note of the current settings so you can change back to the previous settings if needed.You can enhance the legibility of text and change the appearance of images on the screen by adjusting display resolution. As you increase resolution, items appear smaller on the screen. In contrast, lower resolution causes text and images to appear larger and can benefit people with vision impairments. To display a program at a specific resolution, both the video card and the display must support the program, and the necessary video drivers must be installed. NOTE: Use only the Dell-provided video drivers, which are designed to offer the best performance with your Dell-installed operating system. These drivers are available on the Drivers and Utilities CD (optional) or via the web at support.dell.com.If you choose a resolution or color palette that is higher than the display supports, the settings adjust automatically to the closest supported values.To set the display resolution and refresh rate for your display:1Click Start → Control Panel.2Under Appearance and Personalization, click Adjust screen resolution.3In the Display Settings window, under Resolution, move the slide bar to the left or right to decrease/increase the screen resolution. NOTE: For additional instructions, click How do I get the best display?
Using a Battery 45Using a BatteryBattery Performance NOTE: For information about the Dell warranty for your computer, see the Product Information Guide or separate paper warranty document that shipped with your computer.For optimal computer performance and to help preserve BIOS settings, operate your Dell™ portable computer with the main battery installed at all times. One battery is supplied as standard equipment in the battery bay. NOTE: Because the battery may not be fully charged, use the AC adapter to connect your new computer to an electrical outlet the first time you use the computer. For best results, operate the computer with the AC adapter until the battery is fully charged. To view battery charge status, place the mouse cursor over the battery icon in the Windows notification area. NOTE: Battery operating time (the time the battery can hold a charge) decreases over time. Depending on how often the battery is used and the conditions under which it is used, you may need to purchase a new battery during the life of your computer. NOTE: It is recommended that you connect your computer to an electrical outlet when writing to media.Battery operating time varies depending on operating conditions. Operating time is significantly reduced when you perform operations including, but not limited to, the following:• Using optical drives.• Using wireless communications devices, ExpressCards, memory cards, or USB devices.• Using high-brightness display settings, 3D screen savers, or other power-intensive programs such as complex 3D graphics applications.• Running the computer in maximum performance mode (see "Configuring Power Management Settings" on page 48 for information about accessing Windows Power Options Properties which you can use to configure power management settings).
46 Using a BatteryYou can check the battery charge before you insert the battery into the computer. You can also set power management options to alert you when the battery charge is low. CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use batteries from other computers with your computer. CAUTION: Do not dispose of batteries with household waste. When your battery no longer holds a charge, call your local waste disposal or environmental agency for advice on disposing of a lithium-ion battery (see "Battery Disposal" in the Product Information Guide). CAUTION: Misuse of the battery may increase the risk of fire or chemical burn. Do not puncture, incinerate, disassemble, or expose the battery to temperatures above 65°C (149°F). Keep the battery away from children. Handle damaged or leaking batteries with extreme care. Damaged batteries may leak and cause personal injury or equipment damage. Checking the Battery ChargeYou can check the battery charge on your computer using any one of the following methods:• Dell QuickSet Battery Meter• Microsoft Windows battery meter icon located in the notification area• Battery charge/health gauge located on the battery• Low-battery warning pop-up windowDell QuickSet Battery MeterTo view the Dell QuickSet Battery Meter:• Double-click the Dell QuickSet icon in the taskbar, and then click Battery Meteror• Press <Fn><F3>The Battery Meter displays the status, battery health, charge level, and charge completion time for the battery in your computer. For more information about QuickSet, right-click the QuickSet icon, and then click Help.
Using a Battery 47Microsoft® Windows® Battery MeterThe battery meter indicates the remaining battery charge. To check the battery meter, double-click the icon in the notification area. Charge GaugeBy either pressing once or pressing and holding the status button on the battery charge gauge, you can check:• Battery charge (check by pressing and releasing the status button)• Battery health (check by pressing and holding the status button)The battery operating time is largely determined by the number of times it is charged. After hundreds of charge and discharge cycles, batteries lose some charge capacity—or battery health. Therefore, a battery can show a status of charged, but maintain a reduced charge capacity (health).Check the Battery ChargeTo check the battery charge, press and release the status button on the battery charge gauge to illuminate the charge indicator lights. Each light represents approximately 20 percent of the total battery charge. For example, if the battery has 80 percent of its charge remaining, four of the lights are on. If no lights are on, the battery has no charge.Check the Battery Health NOTE: You can check battery health in one of two ways: by using the charge gauge on the battery, as described below, and by using the Battery Meter in Dell QuickSet. For information about QuickSet, right-click the QuickSet icon in the notification area, and then click Help.To check the battery health using the charge gauge, press and hold the status button on the battery charge gauge for at least 3 seconds to illuminate the health indicator lights. Each light represents incremental degradation. If no lights appear, the battery is in good condition, and more than 80 percent of its original charge capacity remains. If five lights appear, less than 60 percent of the charge capacity remains, and you should consider replacing the battery. See "Battery" on page 160 for more information about the battery operating time.
48 Using a BatteryLow-Battery Warning NOTICE: To avoid losing or corrupting data, save your work immediately after a low-battery warning, then connect the computer to an electrical outlet. If the battery runs completely out of power, hibernate mode begins automatically.A pop-up window warns you when the battery charge is approximately 90 percent depleted. The computer enters hibernate mode when the battery charge is at a critically low level.You can change the settings for the battery alarms in Dell QuickSet or the Power Options window. See "Configuring Power Management Settings" on page 48 for information about accessing QuickSet or the Power Options Properties window.Conserving Battery PowerTo conserve battery power on your portable computer, do any of the following:• Connect the computer to an electrical outlet when possible; battery life is largely determined by the number of times the battery is used and recharged.• Configure the power management settings using either Dell QuickSet or Microsoft Windows Power Options to optimize your computer’s power usage (see "Configuring Power Management Settings" on page 48). • Use the Sleep power state when you leave the computer unattended for long periods of time (see "Using the Sleep Power State" on page 49).Configuring Power Management SettingsYou can use Dell QuickSet or Windows Power Options to configure the power management settings on your computer.• For information on how to use the Dell QuickSet Power Management wizard, right-click the QuickSet icon in the notification area, click Help, and then select Power Management.• To use Windows Power Options, do one of the following:–Click Start → Control Panel→ Hardware and Sound→ Power Options, and then select a power plan in the Select a power plan window.or
Using a Battery 49–Click the icon in the notification area, click Power Options, and then select a plan in the Select a power plan window.Using the Sleep Power StateRather than shutting down your portable computer, use the Sleep power state to conserve power. Sleep automatically saves your work to your hard drive, and then returns you to your previous work session without restarting your computer. NOTICE: If your computer loses AC and battery power while in Sleep state, it may lose data.To enter Sleep state:•Click Start → → Sleep.or• Depending on how you set the power management options in the Windows Power Options or Dell QuickSet, use one of the following methods:– Press the power button.– Close the display.– Press <Fn><Esc>.To exit Sleep state, press the power button.Charging the BatteryWhen you connect the computer to an electrical outlet or install a battery while the computer is connected to an electrical outlet, the computer checks the battery charge and temperature. If necessary, the AC adapter then charges the battery and maintains the battery charge.If the battery is hot from being used in your computer or being in a hot environment, the battery may not charge when you connect the computer to an electrical outlet.The battery is too hot to start charging if the battery light flashes alternately blue and amber. Disconnect the computer from the electrical outlet and allow the computer and the battery to cool to room temperature, then connect the computer to an electrical outlet to continue charging the battery.
50 Using a BatteryFor more information about resolving problems with a battery, see "Power Problems" on page 111.Replacing the Battery CAUTION: Using an incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell. The battery is designed to work with your Dell computer. Do not use batteries from other computers with your computer. CAUTION: Before performing these procedures, turn off the computer, disconnect the AC adapter from the electrical outlet and the computer, disconnect the modem from the wall connector and the computer, and remove any other external cables from the computer. NOTICE: You must remove all external cables from the computer to avoid possible connector damage. NOTICE: If you choose to replace the battery with the computer in standby mode, you have up to 1 minute to complete the battery replacement before the computer shuts down and loses any unsaved data.To remove the battery:1Ensure that the computer is turned off.2Slide the battery-bay latch release on the bottom of the computer, and then remove the battery from the bay.1 battery 2 battery release latch21
Using a Battery 51To replace the battery, follow the removal procedure in reverse order.Storing a BatteryRemove the battery when you store your computer for an extended period of time. A battery discharges during prolonged storage. After a long storage period, recharge the battery fully (see "Charging the Battery" on page 49) before you use it.
52 Using a Battery
Using Multimedia 53Using MultimediaPlaying Media NOTICE: Do not move the computer while playing media.1Press the eject button located above the keyboard on the center-control cover.2Slide the disc, label side up, in the drive opening.To format media for storing or copying data, see the media software that came with your computer. NOTE: Ensure that you follow all copyright laws when copying media.A CD player includes the following basic buttons:1 drive openingPlayMove backward within the current trackPauseMove forward within the current trackStopGo to the previous trackEjectGo to the next track1
54 Using MultimediaA DVD player includes the following basic buttons:For more information on playing media, click Help on the media player (if available).Playing Media Using Dell Travel Remote ControlThe Dell Travel Remote Control is designed to control Dell Media Direct and Windows Vista™ Media Center. It can work only with specified computers. For more details, refer to the Dell Support website at support.dell.com.To play media using Dell Travel Remote Control:1Install the CR2106 coin-cell battery into your remote control.2Launch Windows Vista Media Center from Start → Programs.3Use the remote control buttons to play media.StopRestart the current chapterPlayFast forwardPauseFast reverseAdvance a single frame while in pause modeGo to the next title or chapterContinuously play the current title or chapterGo to the previous title or chapterEject
Using Multimedia 551 Infrared Transmitter 2 Page Up3 Page Down 4 Arrow Up5 OK/Enter/Select 6 Arrow Right7 Arrow Down 8 Play/Pause9 Forward 10 Skip Forward11 Stop 12 Skip Back13 Reverse 14 Back15 Arrow Left 16 Mute 17 Volume Down 18 Volume Up123456789101116151413121817
56 Using MultimediaCopying CD, DVD, and Blu-ray Disc™ (BD) Media NOTE: Ensure that you observe all copyright laws while copying media. NOTE: The types of optical drives offered by Dell may vary by country.This section applies only to computers that have a DVD+/-RW, Combo, or BD-RE drive.The following instructions explain how to make an exact copy of a CD, DVD or BD using Roxio Creator. You can also use Roxio Creator for other purposes, such as creating music CDs from audio files stored on your computer or backing up important data. For help, open Roxio Creator, and then press <F1>.The DVD drives and BD drives installed in Dell computers do not support HD-DVD media. For a list of supported media formats, see "Using Blank CD, DVD, and BD Media" on page 57.How to Copy a CD, DVD or BD NOTE: Most commercial DVDs and BDs have copyright protection and cannot be copied using Roxio Creator Plus. NOTE: BD media can only be copied to other BD media. NOTE: Copying a BD-R to BD-RE does not produce an exact copy.1Click Start → All Programs → Roxio Creator→ Projects → Copy.2Under the Copy tab, click Copy Disc.3To copy the CD, DVD or BD:•If you have one optical drive, insert the source disc into the drive, ensure that the settings are correct, and then click the Copy Disc button to continue. The computer reads your source disc and copies the data to a temporary folder on your computer hard drive.When prompted, insert a blank disc into the drive and click OK.•If you have two optical drives, select the drive into which you have inserted your source disc and click the Copy Disc button to continue. The computer copies the data from the source disc to the blank disc.Once you have finished copying the source disc, the disc that you have created automatically ejects.
Using Multimedia 57Using Blank CD, DVD, and BD MediaDVD-writable drives can write to both CD and DVD recording media. BD-writable drives can write to CD, DVD and BD recording media.Use blank CD-Rs to record music or permanently store data files. After creating a CD-R, you cannot write to that CD-R again (see the Sonic documentation for more information). Use a blank CD-RW if you plan to erase, rewrite, or update information on that disc later.Blank DVD+/-R or BD-R media can be used to permanently store large amounts of information. After you create a DVD+/-R or BD-R, you may not be able to write to that disc again if the disc is finalized or closed during the final stage of the disc creation process. Use blank DVD+/-RW or BD-RE media if you plan to erase, rewrite, or update information on that disc later.CD-Writable/DVD-ROM DrivesDVD-Writable Drives and Combo DrivesMedia Type Read Write RewritableCD-R Yes Yes NoCD-RW Yes Yes YesMedia Type Read Write RewritableCD-R Yes Yes NoCD-RW Yes Yes YesDVD+R Yes Yes NoDVD-R Yes Yes NoDVD+RW Yes Yes YesDVD-RW Yes Yes YesDVD+R DL Yes Yes NoDVD-R DL Yes No No
58 Using MultimediaBlu-ray DrivesHelpful Tips• Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or CD-RW only after you start Roxio Creator Plus and open a Creator project.• Use CD-Rs to burn music CDs that you want to play in regular stereos. CD-RWs do not play in most home or car stereos.• You cannot create audio DVDs with Roxio Creator Plus.• Music MP3 files can be played only on MP3 players or on computers that have MP3 software installed.• Commercially available DVD players used in home theater systems may not support all available DVD formats. For a list of formats supported by your DVD player, see the documentation provided with your DVD player or contact the manufacturer.• Commercially available BD players used in home theater systems may not support all available BD formats. For a list of formats supported by your BD player, see the documentation provided with your BD player or contact the manufacturer.• Do not burn a blank CD-R or CD-RW to its maximum capacity; for example, do not copy a 650-MB file to a blank 650-MB CD. The CD-RW drive needs 1–2 MB of blank space to finalize the recording.Media Type Read Write RewritableCD-R Yes Yes NoCD-RW Yes Yes YesDVD+R Yes Yes NoDVD-R Yes Yes NoDVD+RW Yes Yes YesDVD-RW Yes Yes YesDVD+R DL Yes Yes NoDVD-R DL Yes No NoBD-R Yes Yes NoBD-RE Yes Yes Yes
Using Multimedia 59• Use a blank CD-RW to practice CD recording until you are familiar with CD recording techniques. If you make a mistake, you can erase the data on the CD-RW and try again. You can also use blank CD-RWs to test music file projects before you record the project permanently to a blank CD-R.• See the Sonic website at sonic.com for additional information.Adjusting the Volume NOTE: When the speakers are muted, you do not hear the media playing.1Right-click the volume icon in the notification area.2Click Open Volume Mixer.3Click and drag the bar to slide it up or down to increase or decrease the volume.For more information on volume control options, click Help in the Volume Mixer window.The Volume Meter displays the current volume level, including mute, on your computer. Either click the QuickSet icon in the notification area and select or deselect Disable On Screen Volume Meter, or press the volume control buttons to enable or disable the Volume Meter on the screen.When the meter is enabled, adjust the volume with the volume control buttons or by pressing the following keys:1 volume icon 2 volume meter3 mute icon132
60 Using Multimedia• Press <Fn> <PageUp> to increase volume. • Press <Fn> <PageDn> to decrease volume.• Press <Fn> <End> to mute volume.For more information about QuickSet, right-click the icon in the taskbar and click Help.Adjusting the PictureIf an error message notifies you that the current resolution and color depth are using too much memory and preventing media playback, adjust the display properties:1Click the Start → Control Panel → Appearance and Personalization.2Under Personalization, click Adjust Screen Resolution.The Display Properties window appears.3Under Resolution, click and drag the bar reduce the resolution setting.4In the drop-down menu under Colors, click Medium (16 bit).5Click OK.Using Dell MediaDirect™ Dell MediaDirect is an instant-on multimedia playback mode for digital media. Press the Dell MediaDirect button, located on the hinge cover, to launch Dell MediaDirect. When your computer is turned off or in Sleep state, you can press the Dell MediaDirect button to start the computer and automatically launch the Dell MediaDirect application.
Using Multimedia 61 NOTE: If you voluntarily reformat the hard drive, reinstall Dell MediaDirect using the Dell MediaDirect re-installation media that was shipped with your computer. For more information, see the Reinstalling Dell MediaDirect techsheet that accompanied your computer.For more information on using Dell MediaDirect, use the Help menu in the Dell MediaDirect application.Connecting Your Computer to a TV or Audio Device NOTE: Video and audio cables for connecting your computer to a TV or other audio device may not be included with your computer. Cables and TV/digital audio adapter cables are available for purchase from Dell.Your computer has an S-video TV-out connector and a HDMI connector that enable you to connect the computer to a TV with the help of either a standard S-video cable, a composite video adapter cable, HDMI cable or a component video adapter cable (available from Dell).1 Dell MediaDirect button1
62 Using MultimediaYour TV has either an S-video input connector, a composite video-input connector, or a component video-input connector. Depending on what type of connector is available on your TV, you can use a commercially available S-video cable, composite video cable, or component video cable to connect your computer to your TV. .1 S-video TV-out connector 2 S-video connector1 S-video TV-out connector 2 composite video adapter3 S/PDIF digital audio connector 4 composite video-output connector5 S-video connector1 S-video TV-out connector 2 component video adapter3 S/PDIF digital audio connector 4 Pr (red) component video-output connector5 Pb (blue) component video-output connector6 Y (green) component video-output connector1254321543126
Using Multimedia 63If you want to connect your computer to a TV or audio device, it is recommended that you connect video and audio cables to your computer in one of the following combinations:• S-video and standard audio• Component-out video and standard audio• Composite video and standard audio NOTE: See the diagrams at the beginning of each subsection to help you determine which method of connection you should use.When you finish connecting the video and audio cables between your computer and your TV, you must enable your computer to work with the TV. See "Enabling the Display Settings for a TV" on page 69 to ensure that the computer recognizes and works properly with the TV.HDMIHDMI (High-Definition Multimedia Interface) connector carries an uncompressed all digital signal to produce hi-definition video and audio.1Plug one end of the HDMI cable into the HDMI output connector on the computer.2Plug the other end of the HDMI cable into the HDMI input connector on your TV.1 HDMI connector1
64 Using MultimediaS-Video and Standard Audio 1Turn off the computer and the TV and/or audio device that you want to connect. NOTE: If your TV or audio device supports S-video but not S/PDIF digital audio, you can connect an S-video cable directly to the S-video TV-out connector on the computer (without the TV/digital audio adapter cable).2Plug one end of the S-video cable into the S-video output connector on the computer.3Plug the other end of the S-video cable into the S-video input connector on your TV.1 audio connector 2 S-video TV-out connector1 standard S-video cable 2 standard audio cable1212
Using Multimedia 654Plug the single-connector end of the audio cable into the headphone connector on your computer.5Plug the two RCA connectors on the other end of the audio cable into the audio input connectors on your TV or other audio device.6Turn on the TV and any audio device that you connected (if applicable), and then turn on the computer.7See "Enabling the Display Settings for a TV" on page 69 to ensure that the computer recognizes and works properly with the TV.Component Video and Standard Audio1 audio input connector 2 S-video TV-out connector3 component video adapter123
66 Using Multimedia1Turn off the computer and the TV and/or audio device that you want to connect.2Connect the component video adapter to the S-video TV-out connector on your computer.3Plug all three ends of the component video cable into the component video-output connectors on the component video adapter. Make sure that the red, green, and blue colors of the cable match the corresponding adapter ports.1 component video adapter 2 component video cable3 standard audio cable12321
Using Multimedia 674Plug all three connectors from the other end of the component video cable into the component video-input connectors on the TV. Make sure that the red, green, and blue colors of the cable match the colors of the TV input connectors.5Plug the single-connector end of the audio cable into the headphone connector on the computer. 6Plug the two RCA connectors on the other end of the audio cable into the audio input connectors on your TV or audio device.7Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer.8See "Enabling the Display Settings for a TV" on page 69 to ensure that the computer recognizes and works properly with the TV.Composite Video and Standard Audio1 component video adapter 2 component video cable1 audio input connector 2 S-video TV-out connector3 composite video adapter213
68 Using Multimedia1Turn off the computer and the TV and/or audio device that you want to connect.2Connect the composite video adapter to the S-video TV-out connector on your computer.3Plug one end of the composite video cable into the composite video-output connector on the composite video adapter.4Plug the other end of the composite video cable into the composite video-input connector on the TV.1 composite video adapter 2 composite video cable3 standard audio cable1 composite video adapter 2 composite video cable12321
Using Multimedia 695Plug the single-connector end of the audio cable into the headphone connector on the computer. 6Plug the two RCA connectors on the other end of the audio cable in to the audio input connectors on your TV or other audio device.7Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer.8See "Enabling the Display Settings for a TV" on page 69 to ensure that the computer recognizes and works properly with the TV.Enabling the Display Settings for a TV NOTE: To ensure that the display options appear correctly, connect the TV to the computer before you enable the display settings.1Click Start → Control Panel →Appearance and Personalization.1Under Personalization, click Adjust Screen Resolution.The Display Properties window appears.2Click Advanced.3Click the tab for your video card. NOTE: To determine the type of video card installed in your computer, see Windows Help and Support. To access Help and Support, click Start → Help and Support. Under Pick a Task, click Use Tools to view your computer information and diagnose problems. Then, under My Computer Information, select Hardware. 4In the display devices section, select the appropriate option for using either a single display or multiple displays, ensuring that the display settings are correct for your selection.
70 Using Multimedia
Using the Optional Camera 71Using the Optional CameraIf you ordered a camera when you bought your computer, the camera is integrated in the computer display. The camera and its integrated dual digital microphones allow you to take photos and videos and to communicate visually and verbally with other computer users. The blue camera light appears when the camera is turned on. For more information about camera features, see "Specifications" on page 155. NOTE: It is normal for the camera to feel warm to the touch when the computer is running and when the camera is in use.Accessing the Camera’s Help FileTo access the camera’s Video Software Help file, right-click the icon in the notification area and click Launch Webcam Center. Click Help from the menu and select Contents.1 camera indicator 2 camera 3 dual digital microphones213
72 Using the Optional CameraManually Adjusting the Camera SettingsIf you do not want the camera to use automatic settings, you can manually adjust the camera settings.1Right-click the icon in the notification area and click Launch Webcam Console.2In the Webcam Console window:• Click the Camera tab to adjust video settings, such as contrast and brightness.•Click the Effects tab to adjust audio settings, such as the volume level.For more information about camera settings and other camera-related topics, see the camera’s Video Software Help file (see "Accessing the Camera’s Help File" on page 71).Creating a Picture or a Video1Click the icon in the notification area and click Launch Webcam Center.2To take a picture, click the Photo Capture tab and then click Start.To record a video, click the Video Recording tab and then click Start.The blue camera light turns on. You can now direct the camera to point at the object or person that you want to record. The screen shows you the camera target view.3To take a picture, click Capture.To record a video, click Record. Unless you designate a different location, the picture or video is automatically saved to the My Documents →Dell Webcam Center folder on your hard drive. For more information about creating pictures or videos, see the camera’s Video Software Help file (see "Accessing the Camera’s Help File" on page 71).
Using ExpressCards 73Using ExpressCardsExpressCards provide additional memory, wired and wireless communications, multimedia and security features. For example, you can add an ExpressCard to make wireless wide area network (WWAN) connectivity available on your computer.ExpressCards support two form factors:• ExpressCard/34 (34 mm wide)• ExpressCard/54 (54 mm wide in an L-shape with a 34 mm connector)The 34 mm card fits into both the 34 mm and 54 mm card slots. The 54 mm card only fits into a 54 mm card slot.See "Specifications" on page 155 for information on supported ExpressCards. NOTE: An ExpressCard is not a bootable device.ExpressCard BlanksYour computer shipped with a plastic blank installed in the ExpressCard slot. Blanks protect unused slots from dust and other particles. Save the blank for use when no ExpressCard is installed in the slot; blanks from other computers may not fit your computer.Remove the blank before installing an ExpressCard. To remove the blank, see "Removing an ExpressCard or Blank" on page 74.1 ExpressCard/34 2 ExpressCard/5412
74 Using ExpressCardsInstalling an ExpressCardYou can install an ExpressCard while the computer is running. The computer automatically detects the card.ExpressCards are generally marked with a symbol (such as a triangle or an arrow) or a label to indicate which end to insert into the slot. The cards are keyed to prevent incorrect insertion. If card orientation is not clear, see the documentation that came with the card. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.To install an ExpressCard:1Hold the card with its orientation symbol pointing into the slot and the top side of the card facing up.2Slide the card into the slot until the card is completely seated in its connector. If you encounter too much resistance, do not force the card. Check the card orientation and try again.The computer recognizes the ExpressCard and automatically loads the appropriate device driver. If the configuration program tells you to load the manufacturer's drivers, use the media that came with the ExpressCard.Removing an ExpressCard or Blank CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.Press the card or blank into the slot to release it from the card reader. When it is partially ejected, remove the card or blank. Save a blank to use when no ExpressCard is installed in a slot. Blanks protect unused slots from dust and other particles.
Using the Memory Card Reader 75Using the Memory Card ReaderThe memory card reader provides a fast and convenient way to view and share digital photos, music, and videos stored on a memory card. NOTE: A memory card is not a bootable device.The 8-in-1 memory card reader reads the following memory cards:• Secure Digital (SD)•SDIO• MultiMediaCard (MMC)• Memory Stick• Memory Stick PRO• xD-Picture Card• Hi Speed-SD• Hi Density-SDMemory Card BlanksYour computer shipped with a plastic blank installed in the 8-in-1 memory card reader. Blanks protect unused slots from dust and other particles. Save the blank for use when no memory card is installed in the slot; blanks from other computers may not fit your computer.Remove the blank before installing a memory card. To remove the blank, see "Removing a Memory Card or Blank" on page 76.Installing a Memory CardYou can install a 8-in-1 memory card in the computer while the computer is running. The computer automatically detects the card.Memory cards are generally marked with a symbol (such as a triangle or an arrow) or a label to indicate which end to insert into the slot. The cards are keyed to prevent incorrect insertion. If card orientation is not clear, see the documentation that came with the card.
76 Using the Memory Card Reader CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.To install a memory card:1Hold the card with the top side of the card facing up. 2Slide the card into the slot until the card is completely seated in its connector. If you encounter too much resistance, do not force the card. Check the card orientation and try again. The computer recognizes the memory card and automatically loads the appropriate device driver. If the configuration program tells you to load the manufacturer's drivers, use the media that came with the memory card, if applicable. Removing a Memory Card or Blank CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: Click the icon in the notification area to select a card and stop it from functioning before you remove it from the computer. If you do not stop the card, you could lose data. Press the card into the slot to release it from the card reader. When it is partially ejected, remove the card.
Setting Up and Using Networks 77Setting Up and Using NetworksSetting up a computer network provides connectivity between your computer and the Internet, another computer, or a network. For example, with a network set up in a home or small office you can print to a shared printer, access drives and files on another computer, browse other networks, or access the Internet. You can set up a local area network (LAN) using a network or broadband modem cable or set up a wireless LAN (WLAN). The Microsoft® Windows Vista™ operating system provides a wizard to help guide you through the process of networking computers. For more information about Networking, access Windows Help and Support (clickStart , and then click Help and Support).Connecting a Network or Broadband Modem CableBefore you connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it.1Connect the network cable to the network adapter connector on the back of your computer. NOTE: Insert the cable connector until it clicks into place, and then gently pull on the cable to ensure that it is securely attached.2Connect the other end of the network cable to a network connection device or a network wall connector. NOTE: Do not use a network cable with a telephone wall connector.
78 Setting Up and Using NetworksSetting Up a Network in the Microsoft Windows Vista™ Operating System1Click Start → Connect To→ Set up a connection or network.2Select an option under Choose a connection option.3Click Next, and then follow the instructions in the wizard.Wireless Local Area Network (WLAN)A wireless local area network (WLAN) is a series of interconnected computers that communicate with each other over the air waves rather than through a network cable connected to each computer. In a WLAN, a radio communications device called an access point or wireless router connects network computers and provides Internet, or network access. The access point or wireless router and the wireless network card in the computer communicate by broadcasting data from their antennas over the air waves.What You Need to Establish a WLAN ConnectionBefore you can set up a WLAN, you need:• High-speed (broadband) Internet access (such as cable or DSL)• A broadband modem that is connected and working• A wireless router or access point• A wireless network card for each computer that you want to connect to your WLAN• A network cable with a network (RJ-45) connector Checking Your Wireless Network CardDepending on what you selected when you purchased your computer, the computer has a variety of configurations. To confirm that your computer has a wireless network card and to determine the type of card, use:•The Device Manager• The order confirmation for your computer
Setting Up and Using Networks 79Device Manager1Click Start , and then click Control Panel.2Click Classic View on the menu on the left side of the Control Panel.3Double-click Device Manager. NOTE: The User Account Control window may open.4Click Continue on the User Account Control window if it opens. 5Click the + next to Network adapters to list the utility that manages your wireless network card.If a network adapter is not listed, you may not have a wireless network card.If a network adapter is listed, you have a wireless network card. To view detailed information about the wireless network card:1Right-click the name of the network adapter.2Click Properties.The Order Confirmation for Your ComputerThe order confirmation that you received when you ordered your computer lists the hardware and software that shipped with your computer.Setting Up a New WLAN Using a Wireless Router and a Broadband Modem1Contact your Internet service provider (ISP) to obtain specific information about the connection requirements for your broadband modem.2Ensure that you have wired Internet access through your broadband modem before you attempt to set up a wireless Internet connection (see "Connecting a Network or Broadband Modem Cable" on page 77).3Install any software required for your wireless router. Your wireless router may have been shipped with installation media. Installation media usually contains installation and troubleshooting information. Install the required software according to the instructions provided by the router manufacturer. 4Shut down your computer and any other wireless-enabled computers in the vicinity through the Windows Vista Start button .5Disconnect your broadband modem power cable from the electrical outlet.
80 Setting Up and Using Networks6Disconnect the network cable from the computer and the modem.7Disconnect the AC adapter cable from your wireless router to ensure that there is no power connected to the router. NOTE: Wait for a minimum of 5 minutes after disconnecting your broadband modem before continuing with the network setup.8Insert a network cable into the network (RJ-45) connector on the unpowered broadband modem.9Connect the other end of the network cable into the Internet network (RJ-45) connector on the unpowered wireless router.10Ensure that no network or USB cables, other than the network cable connecting the modem and the wireless router, are connected to the broadband modem. NOTE: Restart your wireless equipment in the order described below to prevent a potential connection failure.11Tu rn o n only your broadband modem and wait for at least 2 minutes for the broadband modem to stabilize. After 2 minutes, proceed to step 12.12Turn on your wireless router and wait for at least 2 minutes for the wireless router to stabilize. After 2 minutes, proceed to the step 13.13Start your computer and wait until the boot process completes.14See the documentation that came with your wireless router to do the following in order to set up the wireless router:• Establish communication between your computer and your wireless router.• Configure your wireless router to communicate with your broadband router.• Find out your wireless router’s broadcast name. The technical term for the name of your router’s broadcast name is Service Set Identifier (SSID) or network name.15If necessary, configure your wireless network card to connect to the wireless network (see "Connecting to a WLAN" on page 81).
Setting Up and Using Networks 81Connecting to a WLAN NOTE: Before you connect to a WLAN, ensure that you have followed the instructions in "Wireless Local Area Network (WLAN)" on page 78. NOTE: The following networking instructions do not apply to internal cards with Bluetooth® wireless technology or cellular products.This section provides general procedures for connecting to a network using wireless technology. Specific network names and configuration details vary. See "Wireless Local Area Network (WLAN)" on page 78 for more information about how to prepare for connecting your computer to a WLAN. Your wireless network card requires specific software and drivers for connecting to a network. The software is already installed. NOTE: If the software is removed or corrupted, follow the instructions in the user documentation for your wireless network card. Verify the type of wireless network card installed in your computer and then search for that name on the Dell™ Support website at support.dell.com. For information on the type of wireless network card that is installed in your computer, see "Checking Your Wireless Network Card" on page 78.Determining the Wireless Network Device ManagerDepending on the software installed on your computer, different wireless configuration utilities may manage your network devices:• Your wireless network card’s client utility• The Windows Vista operating systemTo determine which wireless configuration utility is managing your wireless network card in Windows Vista: 1Click Start → Connect To→ Manage wireless networks.2Double-click a profile to open the wireless network properties screen.For specific information about the wireless configuration utility installed on your computer, see your wireless network documentation in the Windows Help and Support Center (see "Windows Help and Support" on page 16).
82 Setting Up and Using NetworksCompleting the Connection to the WLANWhen you turn on your computer and a network (for which your computer is not configured) is detected in the area, a pop-up appears near the network icon in the notification area (in the lower-right corner of the Windows desktop). Follow the instructions provided in any utility prompts that appear on your screen.Once you have configured your computer for a wireless network, another pop-up notifies you that your computer is connected to that network.Thereafter, whenever you log on to your computer within the range of the wireless network that you selected, the same pop-up notifies you of the wireless network connection. NOTE: If you select a secure network, you must enter a WEP or WPA key when prompted. Network security settings are unique to your network. Dell cannot provide this information. NOTE: Your computer can take up to 1 minute to connect to the network. Monitoring the Status of the Wireless Network Card Through Dell QuickSetThe wireless activity indicator provides you with an easy way to monitor the status of your computer’s wireless devices. To turn the wireless activity indicator on or off, click the QuickSet icon in the taskbar and select Hotkey Popups. If Wireless Activity Indicator Off is not checked, the indicator is on. If Wireless Activity Indicator Off is checked, the indicator is off.The wireless activity indicator displays whether your computer’s integrated wireless devices are enabled or disabled. When you turn the wireless networking function on or off, the wireless activity indicator changes to display the status. For more information about the Dell QuickSet wireless activity indicator, right-click the QuickSet icon in the taskbar, and then select Help.
Setting Up and Using Networks 83Mobile Broadband/Wireless Wide Area Network (WWAN)A Mobile Broadband network, also known as a Wireless Wide Area Network (WWAN), is a high-speed digital cellular network that provides Internet access over a much wider geographical area than a WLAN, which typically covers only from 100 to 1000 feet. Your computer can maintain Mobile Broadband network access as long as the computer is within a cellular-data coverage zone. Contact your service provider for coverage of a high-speed digital cellular network. NOTE: Even if you are able to make a call from your cellular phone in a specific geographical location, that location may not necessarily be within a cellular-data coverage zone.What You Need to Establish a Mobile Broadband Network Connection NOTE: Depending on your computer, you can use either a Mobile Broadband ExpressCard or Mini Card, but not both, to establish a Mobile Broadband network connection.To set up a Mobile Broadband network connection, you need: • A Mobile Broadband ExpressCard or Mini-Card (depending on your computer’s configuration) NOTE: For instructions on using ExpressCards, see "Using ExpressCards" on page 73.• An activated Mobile Broadband ExpressCard or activated Subscriber Identity Module (SIM) for your service provider• The Dell Mobile Broadband Card Utility (already installed on your computer if you purchased the card when you purchased your computer, or on the media that accompanied your card if purchased separately from your computer)If the utility is corrupted or deleted from your computer, see the Dell Mobile Broadband Card Utility user’s guide in Windows Help and Support (click Start , and then click Help and Support) or on the media that accompanied your card if you purchased it separately from your computer.
84 Setting Up and Using NetworksChecking Your Dell Mobile Broadband CardDepending on what you selected when you purchased your computer, the computer has a variety of configurations. To determine your computer configuration, see one of the following:• Your order confirmation• Microsoft Windows Help and Support To check your Mobile Broadband card in the Windows Help and Support Center:1Click Start → Help and Support→ Use Tools to view your computer information and diagnose problems.2Under Tools, click My Computer Information→ Find information about the hardware installed on this computer.On the My Computer Information - Hardware screen, you can view the type of Mobile Broadband card installed in your computer as well as other hardware components. NOTE: The Mobile Broadband card is listed under Modems.Connecting to a Mobile Broadband Network NOTE: These instructions only apply to Mobile Broadband ExpressCards or Mini Cards. They do not apply to internal cards with wireless technology. NOTE: Before you connect to the Internet, you must activate Mobile Broadband service through your cellular service provider. For instructions and for additional information about using the Dell Mobile Broadband Card Utility, see the user's guide available through Windows Help and Support (click Start , and then click Help and Support). The user's guide is also available on the Dell Support website at support.dell.com and on the media included with your Mobile Broadband card if you purchased the card separately from your computer.
Setting Up and Using Networks 85Use the Dell Mobile Broadband Card Utility to establish and manage a Mobile Broadband network connection to the Internet:1Click the Dell Mobile Broadband Card Utility icon in the Windows notification area to run the utility.2Click Connect. NOTE: The Connect button changes to the Disconnect button. 3Follow the instructions on the screen to manage the network connection with the utility.OR1Click Start → All Programs→ Dell Wireless.2Click Dell Wireless Broadband and follow the instructions on the screen.Enabling/Disabling the Dell Mobile Broadband Card NOTE: If you are unable to connect to a Mobile Broadband network, ensure that you have all the components for establishing a Mobile Broadband connection (see "What You Need to Establish a Mobile Broadband Network Connection" on page 83), and then verify that your Mobile Broadband card is enabled by verifying the setting of the wireless switch.You can turn your Mobile Broadband card on and off using the wireless switch on your computer. You can turn your computer’s wireless devices on and off with the wireless switch on the left side of the computer (see "Left Side View" on page 31). If the switch is in the on position, move the switch to the off position to disable the switch and the Mobile Broadband card. If the switch is in the off position, move the switch to the on position to enable the switch and the Dell Mobile Broadband card. For information about the wireless switch positions, see "Dell Wi-Fi Catcher™ Network Locator" on page 86.To monitor the status of your wireless device, see "Monitoring the Status of the Wireless Network Card Through Dell QuickSet" on page 82.
86 Setting Up and Using NetworksDell Wi-Fi Catcher™ Network LocatorThe wireless switch on your Dell computer uses the Dell Wi-Fi Catcher Network Locator to scan for wireless networks in your vicinity. To scan for a wireless network, press the Wi-Fi catcher button (see "Right Side View" on page 32) for a few seconds. The Wi-Fi Catcher Network Locator functions regardless of whether your computer is turned on or off, or in Sleep state, as long as the switch is configured through Dell QuickSet or the BIOS (system setup program) to control WiFi network connections. The Wi-Fi Catcher Network Locator is enabled and configured for use when your computer is shipped to you.For more information on the Wi-Fi Catcher Network Locator and to enable the feature through Dell QuickSet, right-click the QuickSet icon in the notification area, and then select Help.
Securing Your Computer 87Securing Your ComputerSecurity Cable Lock NOTE: Your computer does not ship with a security cable lock.A security cable lock is a commercially available antitheft device. To use the lock, attach it to the security cable slot on your Dell computer. For more information, see the instructions included with the device. NOTICE: Before you buy an antitheft device, ensure that it will work with the security cable slot on your computer.
88 Securing Your ComputerPasswordsPasswords prevent unauthorized access to your computer. When using passwords, observe the following guidelines:• Choose a password that you can remember, but not one that is easy to guess. For example, do not use the names of family members or pets for passwords.• It is recommended that you do not write down your password. If you do write it down, however, ensure that the password is stored in a secure location.• Do not share your password with other people.• Ensure that people are not watching you when you type your password. NOTICE: Passwords provide a high level of security for data in your computer or hard drive. However, they are not foolproof. If you require more security, obtain and use additional forms of protection such as data encryption programs. Use the User Accounts option in the Control Panel in the Microsoft® Windows® operating system to create user accounts or to change passwords. Once you create a user password, you must enter it each time you turn on or unlock your computer. If you do not enter a password within 2 minutes, the computer returns to its previous operating state. For more information, see your Windows documentation.If you forget any of your passwords, such as the hard drive and BIOS passwords, contact Dell (see "Contacting Dell" on page 154). For your protection, Dell technical support staff will ask you for proof of your identity to ensure that only an authorized person can use the computer.Fingerprint Reader (optional)If your computer has the optional fingerprint reader, you can use the Fingerprint Reader Suite to add biometric security to your computer. The Fingerprint Reader Suite gives you the ability to enhance your security in the following ways:• Associate digitized images of your fingerprints with your user name, password, and generated security keys in your own secure passport• Use the fingerprint reader to manage OS-level authentication
Securing Your Computer 89• Register applications and web pages in a password bank so that you can use the fingerprint reader to enter your password• Launch a favorite application by swiping your finger over the fingerprint reader• Store confidential information in an encrypted folderIf for some reason, the fingerprint reader is damaged, a backup password can be used to access the function of Fingerprint Reader Suite. The backup password can be created during enrollment.Computer Tracking SoftwareComputer tracking software may enable you to locate your computer if it is lost or stolen. The software is optional and may be purchased when you order your Dell™ computer, or you can contact your Dell sales representative for information about this security feature. NOTE: Computer tracking software may not be available in certain countries. NOTE: If you have computer tracking software and your computer is lost or stolen, you must contact the company that provides the tracking service to report the missing computer.If Your Computer Is Lost or Stolen• Call a law enforcement agency to report the lost or stolen computer. Include the Service Tag in your description of the computer. Ask that a case number be assigned and write down the number, along with the name, address, and phone number of the law enforcement agency. If possible, obtain the name of the investigating officer. NOTE: If you know where the computer was lost or stolen, call a law enforcement agency in that area. If you do not know, call a law enforcement agency where you live.• If the computer belongs to a company, notify the security office of the company.• Contact Dell customer service to report the missing computer. Provide the computer Service Tag, the case number, and the name, address, and phone number of the law enforcement agency to which you reported the missing computer. If possible, give the name of the investigating officer.
90 Securing Your ComputerThe Dell customer service representative will log your report under the computer Service Tag and record the computer as missing or stolen. If someone calls Dell for technical assistance and gives your Service Tag, the computer is identified automatically as missing or stolen. The representative will attempt to get the phone number and address of the caller. Dell will then contact the law enforcement agency to which you reported the missing computer.
Troubleshooting 91TroubleshootingDell Technical Update ServiceThe Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. The service is free and can be customized for content, format, and how frequently you receive notifications.To enroll for the Dell Technical Update service, go to support.dell.com/technicalupdate.Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.When to Use the Dell DiagnosticsIf you experience a problem with your computer, perform the checks in "Lockups and Software Problems" on page 107 and run the Dell Diagnostics before you contact Dell for technical assistance.It is recommended that you print these procedures before you begin. NOTE: The Dell Diagnostics only operate on Dell computers.Enter system setup, review your computer’s configuration information, and ensure that the device you want to test displays in system setup and is active (see "Using the System Setup Program" on page 165).Start the Dell Diagnostics from your hard drive or from your Drivers and Utilities media (see "Drivers and Utilities Media" on page 13).Starting the Dell Diagnostics From Your Hard DriveThe Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive. NOTE: If your computer cannot display a screen image, contact Dell (see "Contacting Dell" on page 154).
92 Troubleshooting NOTE: If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions.1Ensure that the computer is connected to an electrical outlet that is known to be working properly.2Turn on (or restart) your computer.3Start the Dell Diagnostics in one of the following two ways:aWhen the DELL™ logo appears, press <F12> immediately. Select Diagnostics from the boot menu, and then press <Enter>. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop, then shut down your computer and try again. NOTE: Before attempting option B, the computer must be powered down completely.bPress and hold the <Fn> key while powering the computer on. NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from your Drivers and Utilities media.The computer runs the Pre-boot System Assessment, a series of initial tests of your system board, keyboard, hard drive, and display.• During the assessment, answer any questions that appear.• If a failure is detected, the computer stops and beeps. To stop the assessment and restart the computer, press <n>; to continue to the next test, press <y>; to retest the component that failed, press <r>. • If failures are detected during the Pre-boot System Assessment, write down the error code(s) and contact Dell.If the Pre-boot System Assessment completes successfully, you receive the message Booting Dell Diagnostic Utility Partition. Press any key to continue.4Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive.
Troubleshooting 93Starting the Dell Diagnostics From the Drivers and Utilities Media1Insert your Drivers and Utilities media.2Shut down and restart the computer.3When the DELL logo appears, press <F12> immediately. NOTE: Keyboard failure may result when a key on the keyboard is held down for extended periods of time. To avoid possible keyboard failure, press and release <F12> in even intervals until the boot device menu appears.4At the boot device menu, use the up- and down-arrow keys to highlight CD/DVD/CD-RW, and then press <Enter>. NOTE: The Quickboot feature changes the boot sequence for the current boot only. Upon restart, the computer boots according to the boot sequence specified in system setup.5Select the Boot from CD-ROM option from the menu that appears, and then press <Enter>.6Type 1 to start the Drivers and Utilities menu, and then press <Enter>.7Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.8At the Dell Diagnostics Main Menu, select the test you want to run. NOTE: Write down any error codes and problem descriptions exactly as they appear and follow the instructions on the screen.9After all tests have completed, close the test window to return to the Dell Diagnostics Main Menu.10Remove your Drivers and Utilities media, then close the Main Menu window to exit the Dell Diagnostics and restart the computer.Dell Diagnostics Main MenuAfter the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want. NOTE: It is recommended that you select Test System to run a complete test on your computer.
94 TroubleshootingAfter you have selected the Test System option from the main menu, the following menu appears. NOTE: It is recommended that you select Extended Test from the menu below to run a more thorough check of the devices in the computer.For any problem encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description exactly as it appears and follow the instructions on the screen. If you cannot resolve the problem, contact Dell (see "Contacting Dell" on page 154). NOTE: The Service Tag for your computer is located at the top of each test screen. When contacting Dell support, have your Service Tag ready.Option FunctionTest Memory Run the stand-alone memory testTest System Run System DiagnosticsExit Exit the DiagnosticsOption FunctionExpress Test Performs a quick test of system devices. The test typically takes 10 to 20 minutes and requires no interaction on your part. Run Express Test first to increase the possibility of tracing the problem quickly.Extended Test Performs a thorough check of system devices. The test typically takes an hour or more and periodically requires your input to answer specific questions.Custom Test Tests a specific device in the system and can be used to customize the tests you want to run.Symptom Tree Lists a number of common symptoms and allows you to select a test based on the symptom of the problem you are having.
Troubleshooting 95The following tabs provide additional information for tests run from the Custom Test or Symptom Tree option:Dell Support UtilityThe Dell Support Utility is customized for your computing environment. This utility provides self-support information, software updates, and health scans for your computer. Use this utility to do the following:• Check your computing environment • View the Dell Support Utility settings• Access the help file for the Dell Support Utility• View frequently asked questions• Learn more about the Dell Support Utility• Turn the Dell Support Utility offTab FunctionResults Displays the results of the test and any error conditions encountered.Errors Displays error conditions encountered, error codes, and the problem description.Help Describes the test and any requirements for running the test.Configuration Displays your hardware configuration for the selected device.The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and various internal tests, and it displays the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on your computer or all devices attached to your computer.Parameters Allows you to customize the test by changing the test settings.
96 TroubleshootingFor more information about the Dell Support Utility, click the question mark (?) at the top of the Dell Support window.To access the Dell Support Utility:• Click the Dell Support icon in the notification area. NOTE: The icon functions vary when clicking, double-clicking, or right-clicking.or•Click the Start → All Programs→ Dell Support→ Dell Support Settings. Ensure that the Show icon on the taskbar option is checked. NOTE: If the Dell Support Utility is not available from the Start menu, go to support.dell.com and download the software. Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.Fill out the "Diagnostics Checklist" on page 153 as you complete these checks.ENSURE THAT MICROSOFT® WINDOWS® RECOGNIZES THE DRIVE —•Click Start → Computer.If the drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive.TEST THE DRIVE —• Insert another floppy disk, CD, DVD, or BD to eliminate the possibility that the original media is defective.• Insert a bootable floppy disk and restart the computer.CLEAN THE DRIVE OR DISK —See "Cleaning Your Computer" on page 168.ENSURE THAT THE CD, DVD OR BD MEDIA IS SNAPPED ONTO THE SPINDLECHECK THE CABLE CONNECTIONSRUN THE HARDWARE TROUBLESHOOTER —See "Troubleshooting Software and Hardware Problems" on page 121.RUN THE DELL DIAGNOSTICS —See "Dell Diagnostics" on page 91.
Troubleshooting 97Optical drive problems NOTE: High-speed optical drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the media. NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives.Problems writing to an optical driveCLOSE OTHER PROGRAMS —CD-RW, DVD+/-RW, and BD-RE drives must receive a steady stream of data when writing. If the stream is interrupted, an error occurs. Try closing all programs before you write to the drive.TURN OFF SLEEP STATE IN WINDOWS BEFORE WRITING TO A CD/DVD/BD DISC —See "Using the Sleep Power State" on page 49 for information on Sleep state.CHANGE THE WRITE SPEED TO A SLOWER RATE —See the help files for your CD, DVD, or BD creation software.The drive makes an unfamiliar scraping or grinding sound• Ensure that the sound is not caused by the program that is running.• Ensure that the disc is inserted properly.Hard drive problemsALLOW THE COMPUTER TO COOL BEFORE TURNING IT ON —A hot hard drive may prevent the operating system from starting. Try allowing the computer to return to room temperature before turning it on.RUN CHECK DISK —1Click Start → Computer.2Right-click Local Disk (C:).3Click Properties→ Tools→ Check Now. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action.4Click to check Scan for and attempt recovery of bad sectors, and then click Start.
98 TroubleshootingE-Mail, Modem, and Internet Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: The modem is an optional feature on this computer. You can purchase an external modem through Dell. Therefore, the steps in this section only apply if you have purchased an external modem.CHECK THE MICROSOFT OUTLOOK® EXPRESS SECURITY SETTINGS —If you cannot open your e-mail attachments:1In Outlook Express, click Tools→Options→Security.2Click Do not allow attachments to remove the checkmark.CHECK THE TELEPHONE LINE CONNECTIONCHECK THE TELEPHONE JACKCONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACKUSE A DIFFERENT TELEPHONE LINE• Verify that the telephone line is connected to the jack on the modem (the jack has either a green label or a connector-shaped icon next to it). • Ensure that you hear a click when you insert the telephone line connector into the modem. • Disconnect the telephone line from the modem and connect it to a telephone, then listen for a dial tone. • If you have other telephone devices sharing the line, such as an answering machine, fax machine, surge protector, or line splitter, then bypass them and connect the modem directly to the telephone wall jack. If you are using a line that is 3 m (10 ft) or more in length, try a shorter one.RUN THE MODEM DIAGNOSTIC UTILITY —Click Start → Programs→ Modem Diagnostic Tool→ Modem Diagnostic Tool. Follow the instructions on the screen to identify and resolve modem problems (Modem Diagnostic Utility is not available on certain computers).VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS —1Click Start → Control Panel→ Hardware and Sound→ Phone and Modem Options→ Modems.2Click the COM port for your modem→ Properties → Diagnostics→ Query Modem to verify that the modem is communicating with Windows.
Troubleshooting 99If all commands receive responses, the modem is operating properly.ENSURE THAT YOU ARE CONNECTED TO THE INTERNET —Ensure that you have subscribed to an Internet service provider. With the Outlook Express e-mail program open, click File. If Work Offline has a checkmark next to it, click the checkmark to remove it, and then connect to the Internet. For help, contact your Internet service provider.SCAN THE COMPUTER FOR SPYWARE —If you are experiencing slow computer performance, you frequently receive pop-up advertisements, or you are having problems connecting to the Internet, your computer might be infected with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware.Error MessagesFill out the "Diagnostics Checklist" on page 153 as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.If the error message is not listed, see the documentation for the operating system or the program that was running when the message appeared.AUXILIARY DEVICE FAILURE —The touch pad or external mouse may be faulty. For an external mouse, check the cable connection. Enable the Pointing Device option in the system setup program (see "Using the System Setup Program" on page 165). If the problem persists, contact Dell (see "Contacting Dell" on page 154).BAD COMMAND OR FILE NAME —Ensure that you have spelled the command correctly, put spaces in the proper place, and used the correct pathname.CACHE DISABLED DUE TO FAILURE —The primary cache internal to the microprocessor has failed. Contact Dell (see "Contacting Dell" on page 154).CD DRIVE CONTROLLER FAILURE —The CD drive does not respond to commands from the computer (see "Drive Problems" on page 96).DATA ERROR —The hard drive cannot read the data (see "Drive Problems" on page 96).
100 TroubleshootingDECREASING AVAILABLE MEMORY —One or more memory modules may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them (see "Memory" on page 134).DISK C: FAILED INITIALIZATION —The hard drive failed initialization. Run the hard drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 91). DRIVE NOT READY —The operation requires a hard drive in the bay before it can continue. Install a hard drive in the hard drive bay (see "Hard Drive" on page 127). ERROR READING PCMCIA CARD —The computer cannot identify the ExpressCard. Reinsert the card or try another card (see "Using ExpressCards" on page 73). EXTENDED MEMORY SIZE HAS CHANGED —The amount of memory recorded in NVRAM does not match the memory installed in the computer. Restart the computer. If the error appears again, contact Dell (see "Contacting Dell" on page 154).THE FILE BEING COPIED IS TOO LARGE FOR THE DESTINATION DRIVE —The file that you are trying to copy is too large to fit on the disk, or the disk is full. Try copying the file to a different disk or use a larger capacity disk.A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS: \ / : * ? “ < > | — Do not use these characters in filenames.GATE A20 FAILURE —A memory module may be loose. Reinstall the memory modules and, if necessary, replace them (see "Memory" on page 134). GENERAL FAILURE —The operating system is unable to carry out the command. The message is usually followed by specific information—for example, Printer out of paper. Take the appropriate action.HARD-DISK DRIVE CONFIGURATION ERROR —The computer cannot identify the drive type. Shut down the computer, remove the hard drive (see "Hard Drive" on page 127), and boot the computer from a CD. Then, shut down the computer, reinstall the hard drive, and restart the computer. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 91).HARD-DISK DRIVE CONTROLLER FAILURE 0—The hard drive does not respond to commands from the computer. Shut down the computer, remove the hard drive (see "Hard Drive" on page 127), and boot the computer from a CD. Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 91).
Troubleshooting 101HARD-DISK DRIVE FAILURE —The hard drive does not respond to commands from the computer. Shut down the computer, remove the hard drive (see "Hard Drive" on page 127), and boot the computer from a CD. Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 91). HARD-DISK DRIVE READ FAILURE —The hard drive may be defective. Shut down the computer, remove the hard drive (see "Hard Drive" on page 127), and boot the computer from a CD. Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard-Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 91).INSERT BOOTABLE MEDIA —The operating system is trying to boot to nonbootable media, such as a floppy disk or CD. Insert bootable media.INVALID CONFIGURATION INFORMATION-PLEASE RUN SYSTEM SETUP PROGRAM —The system configuration information does not match the hardware configuration. The message is most likely to occur after a memory module is installed. Correct the appropriate options in the system setup program (see "Using the System Setup Program" on page 165).KEYBOARD CLOCK LINE FAILURE —For external keyboards, check the cable connection. Run the Keyboard Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 91).KEYBOARD CONTROLLER FAILURE —For external keyboards, check the cable connection. Restart the computer, and avoid touching the keyboard or the mouse during the boot routine. Run the Keyboard Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 91).KEYBOARD DATA LINE FAILURE —For external keyboards, check the cable connection. Run the Keyboard Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 91).KEYBOARD STUCK KEY FAILURE —For external keyboards or keypads, check the cable connection. Restart the computer, and avoid touching the keyboard or keys during the boot routine. Run the Stuck Key test in the Dell Diagnostics (see "Dell Diagnostics" on page 91).LICENSED CONTENT IS NOT ACCESSIBLE IN DELL MEDIADIRECT —Dell MediaDirect™ cannot verify the Digital Rights Management (DRM) restrictions on the file, so the file cannot be played (see "Dell MediaDirect problems" on page 108).
102 TroubleshootingMEMORY ADDRESS LINE FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE —A memory module may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them (see "Memory" on page 134).MEMORY ALLOCATION ERROR —The software you are attempting to run is conflicting with the operating system, another program, or a utility. Shut down the computer, wait 30 seconds, and then restart it. Try to run the program again. If the error message still appears, see the software documentation.MEMORY DATA LINE FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE —A memory module may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them (see "Memory" on page 134).MEMORY DOUBLE WORD LOGIC FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE —A memory module may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them (see "Memory" on page 134).MEMORY ODD/EVEN LOGIC FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE —A memory module may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them (see "Memory" on page 134).MEMORY WRITE/READ FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE —A memory module may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them (see "Memory" on page 134).NO BOOT DEVICE AVAILABLE —The computer cannot find the hard drive. If the hard drive is your boot device, ensure that the drive is installed, properly seated, and partitioned as a boot device.NO BOOT SECTOR ON HARD DRIVE —The operating system may be corrupted. Contact Dell (see "Contacting Dell" on page 154).NO TIMER TICK INTERRUPT —A chip on the system board may be malfunctioning. Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 91). NOT ENOUGH MEMORY OR RESOURCES. EXIT SOME PROGRAMS AND TRY AGAIN —You have too many programs open. Close all windows and open the program that you want to use.
Troubleshooting 103OPERATING SYSTEM NOT FOUND —Reinstall the hard drive (see "Hard Drive" on page 127). If the problem persists, contact Dell (see "Contacting Dell" on page 154). OPTIONAL ROM BAD CHECKSUM —The optional ROM has failed. Contact Dell (see "Contacting Dell" on page 154).A REQUIRED .DLL FILE WAS NOT FOUND —The program that you are trying to open is missing an essential file. Remove and then reinstall the program.1Click Start → Control Panel→ Programs→ Programs and Features.2Select the program you want to remove.3Click Uninstall.4See the program documentation for installation instructions.SECTOR NOT FOUND —The operating system cannot locate a sector on the hard drive. You may have a defective sector or corrupted FAT on the hard drive. Run the Windows error-checking utility to check the file structure on the hard drive. See Windows Help and Support for instructions (click Start → Help and Support). If a large number of sectors are defective, back up the data (if possible), and then reformat the hard drive.SEEK ERROR —The operating system cannot find a specific track on the hard drive. SHUTDOWN FAILURE —A chip on the system board may be malfunctioning. Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 91).TIME-OF-DAY CLOCK LOST POWER —System configuration settings are corrupted. Connect your computer to an electrical outlet to charge the battery. If the problem persists, try to restore the data by entering the system setup program, then immediately exit the program (see "Using the System Setup Program" on page 165). If the message reappears, contact Dell (see "Contacting Dell" on page 154).TIME-OF-DAY CLOCK STOPPED —The reserve battery that supports the system configuration settings may require recharging. Connect your computer to an electrical outlet to charge the battery. If the problem persists, contact Dell (see "Contacting Dell" on page 154).
104 TroubleshootingTIME-OF-DAY NOT SET-PLEASE RUN THE SYS TE M SETUP PROGRAM —The time or date stored in the system setup program does not match the system clock. Correct the settings for the Date and Time options (see "Using the System Setup Program" on page 165).TIMER CHIP COUNTER 2 FAILED —A chip on the system board may be malfunctioning. Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 91).UNEXPECTED INTERRUPT IN PROTECTED MODE —The keyboard controller may be malfunctioning, or a memory module may be loose. Run the System Memory tests and the Keyboard Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 91).X:\ IS NOT ACCESSIBLE. THE DEVICE IS NOT READY —Insert a disk into the drive and try again.WARNING: BATTERY IS CRITICALLY LOW —The battery is running out of charge. Replace the battery, or connect the computer to an electrical outlet; otherwise, activate hibernate mode or shut down the computer.ExpressCard Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.CHECK THE EXPRESSCARD —Ensure that the ExpressCard is properly inserted into the connector.CHECK THAT THE CARD IS RECOGNIZED BY WINDOWS —Double-click the Safely Remove Hardware icon in the Windows taskbar. Some cards do not support this feature. If the card supports this Windows feature, the card will be listed.IF YOU HAVE PROBLEMS WITH A DELL-PROVIDED EXPRESSCARD —Contact Dell (see "Contacting Dell" on page 154). Also, for Mobile Broadband (WWAN) ExpressCards, see "Mobile Broadband (Wireless Wide Area Network [WWAN])" on page 110.IF YOU HAVE PROBLEMS WITH AN EXPRESSCARD NOT PROVIDED BY DELL —Contact the ExpressCard manufacturer.
Troubleshooting 105IEEE 1394 Device Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. Your computer supports only IEEE 1394a standard.ENSURE THAT THE CABLE FOR THE IEEE 1394 DEVICE IS PROPERLY INSERTED INTO THE DEVICE AND INTO THE CONNECTOR ON THE COMPUTERENSURE THAT THE IEEE 1394 DEVICE IS ENABLED IN SYSTEM SETUP —See "Viewing the System Setup Screen" on page 166.ENSURE THAT THE IEEE 1394 DEVICE IS RECOGNIZED BY WINDOWS —1Click Start → Control Panel→ Hardware and Sound→ Device Manager. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action.If your IEEE 1394 device is listed, Windows recognizes the device.IF YOU HAVE PROBLEMS WITH A DELL-PROVIDED IEEE 1394 DEVICE —Contact Dell or the IEEE 1394 device manufacturer (see "Contacting Dell" on page 154). IF YOU HAVE PROBLEMS WITH AN IEEE 1394 DEVICE NOT PROVIDED BY DELL —Contact Dell or the IEEE 1394 device manufacturer (see "Contacting Dell" on page 154). Ensure that the IEEE 1394 device is properly inserted into the connector.Keyboard Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.Fill out the "Diagnostics Checklist" on page 153 as you perform the various checks. NOTE: Use the integrated keyboard when running the Dell Diagnostics or the system setup program. When you attach an external keyboard, the integrated keyboard remains fully functional.
106 TroubleshootingExternal Keyboard problems NOTE: When you attach an external keyboard, the integrated keyboard remains fully functional.CHECK THE KEYBOARD CABLE —Shut down the computer, disconnect the keyboard cable and check it for damage, and then firmly reconnect the cable.If you are using a keyboard extension cable, disconnect it and connect the keyboard directly to the computer.CHECK THE EXTERNAL KEYBOARD —1Shut down the computer, wait 1 minute, and then turn it on again.2Verify that the numbers, capitals, and scroll lock lights on the keyboard blink during the boot routine.3From the Windows desktop, click Start → All Programs→ Accessories→ Notepad. 4Type some characters on the external keyboard and verify that they appear on the display.If you cannot verify these steps, you may have a defective external keyboard. TO VERIFY THAT THE PROBLEM IS WITH THE EXTERNAL KEYBOARD, CHECK THE INTEGRATED KEYBOARD —1Shut down the computer.2Disconnect the external keyboard.3Turn on the computer. 4From the Windows desktop, click Start → All Programs→ Accessories→ Notepad. 5Type some characters on the internal keyboard and verify that they appear on the display.If the characters appear now, but did not with the external keyboard, you may have a defective external keyboard. Contact Dell (see "Contacting Dell" on page 154).RUN THE KEYBOARD DIAGNOSTICS TESTS —Run the PC-AT Compatible Keyboards tests in the Dell Diagnostics (see "Dell Diagnostics" on page 91). If the tests indicate a defective external keyboard, contact Dell (see "Contacting Dell" on page 154).
Troubleshooting 107Unexpected charactersDISABLE THE NUMERIC KEYPAD —Press <Num Lk> to disable the numeric keypad if numbers are displayed instead of letters. Verify that the numbers lock light is not lit.Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.The computer does not startCHECK THE AC ADAPTER —Ensure that the AC adapter is firmly connected to the computer and to the electrical outlet.The computer stops responding NOTICE: You might lose data if you are unable to perform an operating system shutdown.TURN THE COMPUTER OFF —If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off, then restart your computer. A program stops responding or crashes repeatedlyEND THE PROGRAM —1Press <Crtl><Shift><Esc> simultaneously.2Click the Applications tab and select the program that is no longer responding.3Click End Task. NOTE: The chkdsk program may run when you restart the computer. Follow the instructions on the screen. CHECK THE SOFTWARE DOCUMENTATION —If necessary, uninstall and then reinstall the program. Software usually includes installation instructions in its documentation or on a floppy disk or CD.
108 TroubleshootingA program is designed for an earlier Microsoft® Windows® operating systemRUN THE PROGRAM COMPATIBILITY WIZARD —Program compatibility is a mode in Windows that lets you run programs written for earlier versions of Windows. For more information, search for the keyword program compatibility wizard in Windows Help and Support.A solid blue screen appearsTURN THE COMPUTER OFF —If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off, then restart your computer. Dell MediaDirect problemsCHECK THE DELL MEDIADIRECT HELP FILE FOR INFORMATION —Use the Help menu to access Dell MediaDirect Help. TO PLAY MOVIES WITH DELL MEDIADIRECT, YOU MUST HAVE A DVD DRIVE AND THE DELL DVD PLAYER —If you purchased a DVD drive with your computer, this software should already be installed. VIDEO QUALITY PROBLEMS —Turn off the Use Hardware Acceleration option. This feature takes advantage of the special processing in some graphics cards to reduce processor requirements when playing DVDs and certain types of video files. CANNOT PLAY SOME MEDIA FILES —Because Dell MediaDirect provides access to media files outside the Windows operating system environment, access to licensed content is restricted. Licensed content is digital content that has Digital Rights Management (DRM) applied to it. The Dell MediaDirect environment cannot verify the DRM restrictions, so the licensed files cannot be played. Licensed music and video files have a lock icon next to them. You can access licensed files in the Windows operating system environment. ADJUSTING THE COLOR SETTINGS FOR MOVIES THAT CONTAIN SCENES THAT ARE TOO DARK OR TOO BRIGHT —Click EagleVision to use a video enhancement technology that detects video content and dynamically adjusts the brightness/contrast/saturation ratios. NOTICE: You cannot reinstall the Dell MediaDirect feature if you voluntarily reformat the hard drive. Contact Dell for assistance (see "Contacting Dell" on page 154).
Troubleshooting 109Other software problemsCHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION —• Ensure that the program is compatible with the operating system installed on your computer.• Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information.• Ensure that the program is installed and configured properly.• Verify that the device drivers do not conflict with the program.• If necessary, uninstall and then reinstall the program.BACK UP YOUR FILES IMMEDIATELYUSE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, OR CDSSAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE START MENUSCAN THE COMPUTER FOR SPYWARE —If you are experiencing slow computer performance, you frequently receive pop-up advertisements, or you are having problems connecting to the Internet, your computer might be infected with spyware. Use an anti-virus program that includes anti-spyware protection (your program may require an upgrade) to scan the computer and remove spyware. For more information, go to support.dell.com and search for the keyword spyware.RUN THE DELL DIAGNOSTICS —If all tests run successfully, the error condition is related to a software problem (see "Dell Diagnostics" on page 91).Memory ProblemsFill out the "Diagnostics Checklist" on page 153 as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE —• Save and close any open files and exit any open programs you are not using to see if that resolves the problem.• See the software documentation for minimum memory requirements. If necessary, install additional memory (see "Memory" on page 134).
110 Troubleshooting• Reseat the memory modules to ensure that your computer is successfully communicating with the memory (see "Memory" on page 134).• Run the Dell Diagnostics (see "Dell Diagnostics" on page 91). IF YOU EXPERIENCE OTHER MEMORY PROBLEMS —• Reseat the memory modules to ensure that your computer is successfully communicating with the memory (see "Memory" on page 134).• Ensure that you are following the memory installation guidelines (see "Memory" on page 134).• Run the Dell Diagnostics (see "Dell Diagnostics" on page 91). Network ProblemsFill out the "Diagnostics Checklist" on page 153 as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.CHECK THE NETWORK CABLE CONNECTOR —Ensure that the network cable is firmly inserted into both the network connector on the back of the computer and the network jack.CHECK THE NETWORK LIGHTS ON THE NETWORK CONNECTOR —No light indicates that no network communication exists. Replace the network cable.RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAINCHECK YOUR NETWORK SETTINGS —Contact your network administrator or the person who set up your network to verify that your network settings are correct and that the network is functioning.Mobile Broadband (Wireless Wide Area Network [WWAN]) NOTE: The Dell Mobile Broadband Card Utility user’s guide and the Mobile Broadband ExpressCard user’s guide are available through Windows Help and Support (click Start → Help and Support). You can also download the Dell Mobile Broadband Card Utility user’s guide from support.dell.com. NOTE: The icon appears in the notification area if the computer has a Dell WWAN device installed. Double-click the icon to launch the utility.
Troubleshooting 111ACTIVATE THE MOBILE BROADBAND EXPRESSCARD —You must activate the Mobile Broadband ExpressCard before you can connect to the network. Position the mouse over the icon in the notification area to verify the status of the connection. If the card is not activated, follow the card activation instructions located within the Dell Mobile Broadband Card Utility. To access the utility, double-click the icon located in the taskbar, at the lower-right corner of your screen. If your ExpressCard is not a Dell-branded card, see the manufacturer’s instructions for your card.CHECK NETWORK CONNECTION STATUS IN THE DELL MOBILE BROADBAND CARD UTILITY —Double-click the icon to launch the Dell Mobile Broadband Card Utility. Check the status in the main window:•No card detected — Restart the computer, and launch the Dell Mobile Broadband Card Utility again. •Check your WWAN service — Contact your cellular service provider to verify your plan coverage and supported services.Power ProblemsFill out the "Diagnostics Checklist" on page 153 as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.CHECK THE POWER LIGHT —When the power light is lit or blinking, the computer has power. If the power light is blinking, the computer is in Sleep state—press the power button to exit Sleep state. If the light is off, press the power button to turn on the computer. NOTE: For information on Sleep power state, see "Using the Sleep Power State" on page 49.CHARGE THE BATTERY —The battery charge may be depleted.1Reinstall the battery.2Use the AC adapter to connect the computer to an electrical outlet.3Turn on the computer. NOTE: Battery operating time (the time the battery can hold a charge) decreases over time. Depending on how often the battery is used and the conditions under which it is used, you may need to purchase a new battery during the life of your computer.
112 TroubleshootingCHECK THE BATTERY STATUS LIGHT —If the battery status light flashes amber or is a steady amber, the battery charge is low or depleted. Connect the computer to an electrical outlet.If the battery status light flashes blue and amber, the battery is too hot to charge. Shut down the computer, disconnect the computer from the electrical outlet, and then let the battery and computer cool to room temperature.If the battery status light rapidly flashes amber, the battery may be defective. Contact Dell (see "Contacting Dell" on page 154).CHECK THE BATTERY TEMPERATURE —If the battery temperature is below 0°C (32°F), the computer will not start.TEST THE ELECTRICAL OUTLET —Ensure that the electrical outlet is working by testing it with another device, such as a lamp.CHECK THE AC ADAPTER —Check the AC adapter cable connections. If the AC adapter has a light, ensure that the light is on.CONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET —Bypass power protection devices, power strips, and extension cables to verify that the computer turns on.ELIMINATE POSSIBLE INTERFERENCE —Turn off nearby fans, fluorescent lights, halogen lamps, or other appliances.ADJUST THE POWER PROPERTIES —See "Configuring Power Management Settings" on page 48.RESEAT THE MEMORY MODULES —If the computer power light turns on, but the display remains blank, reinstall the memory modules (see "Memory" on page 134).Printer ProblemsFill out the "Diagnostics Checklist" on page 153 as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: If you need technical assistance for your printer, contact the printer’s manufacturer.CHECK THE PRINTER DOCUMENTATION —See the printer documentation for setup and troubleshooting information.
Troubleshooting 113ENSURE THAT THE PRINTER IS TURNED ONCHECK THE PRINTER CABLE CONNECTIONS —• See the printer documentation for cable connection information.• Ensure that the printer cables are securely connected to the printer and the computer. TEST THE ELECTRICAL OUTLET —Ensure that the electrical outlet is working by testing it with another device, such as a lamp.VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS —1Click Start → Control Panel→ Hardware and Sound→ Printers.2Right-click the printer icon.3Click Properties, and then click the Ports tab. For a parallel printer, ensure that the Print to the following port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the following port(s): setting is USB.REINSTALL THE PRINTER DRIVER —See the printer documentation for instructions.Scanner Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: If you need technical assistance for your scanner, contact the scanner’s manufacturer.CHECK THE SCANNER DOCUMENTATION —See the scanner documentation for setup and troubleshooting information.UNLOCK THE SCANNER —Ensure that your scanner is unlocked.RESTART THE COMPUTER AND TRY THE SCANNER AGAINCHECK THE CABLE CONNECTIONS —• See the scanner documentation for cable connection information.• Ensure that the scanner cables are securely connected to the scanner and the computer.
114 TroubleshootingVERIFY THAT THE SCANNER IS RECOGNIZED BY MICROSOFT WINDOWS —Click Start → Control Panel→ Hardware and Sound→ Scanners and Cameras. If your scanner is listed, Windows recognizes the scanner.REINSTALL THE SCANNER DRIVER —See the scanner documentation for instructions.Sound and Speaker ProblemsFill out the "Diagnostics Checklist" on page 153 as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.No sound from integrated speakersADJUST THE WINDOWS VOLUME CONTROL —Double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted. Adjust the volume, bass, or treble controls to eliminate distortion.ADJUST THE VOLUME USING KEYBOARD SHORTCUTS —Press <Fn><End> to disable (mute) or re-enable the integrated speakers.REINSTALL THE SOUND (AUDIO) DRIVER —See "Reinstalling Drivers and Utilities" on page 119.No sound from external speakersENSURE THAT THE SUBWOOFER AND THE SPEAKERS ARE TURNED ON —See the setup diagram supplied with the speakers. If your speakers have volume controls, adjust the volume, bass, or treble to eliminate distortion.ADJUST THE WINDOWS VOLUME CONTROL —Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted.DISCONNECT HEADPHONES FROM THE HEADPHONE CONNECTOR —Sound from the speakers is automatically disabled when headphones are connected to the headphone connector.TEST THE ELECTRICAL OUTLET —Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
Troubleshooting 115ELIMINATE POSSIBLE INTERFERENCE —Turn off nearby fans, fluorescent lights, or halogen lamps to check for interference.REINSTALL THE AUDIO DRIVER —See "Reinstalling Drivers and Utilities" on page 119. RUN THE DELL DIAGNOSTICS —See "Dell Diagnostics" on page 91. NOTE: The volume control in some MP3 players overrides the Windows volume setting. If you have been listening to MP3 songs, ensure that you did not turn the player volume down or off.No sound from headphonesCHECK THE HEADPHONE CABLE CONNECTION —Ensure that the headphone cable is securely inserted into the headphone connector (see "Back View" on page 34).ADJUST THE WINDOWS VOLUME CONTROL —Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted.Remote Control ProblemsAPPLICATION DOES NOT RESPOND TO REMOTE CONTROL WITHIN THE SPECIFIED MAXIMUM RANGE• Check that the battery is placed correctly with the "+" side facing up. Check that the battery is also not weak.• Point your remote control to the receiver. The receiver is underneath the touch pad of your computer. • Move the remote control closer to your computer. REMOTE CONTROL IS STUCK IN THE SLOTCheck that you have not incorrectly stored the remote control into a non-Express Card slot. Contact Dell Technical Support for removing it.Touch Pad or Mouse ProblemsCHECK THE TOUCH PAD SETTINGS —1Click Start → Control Panel→ Hardware and Sound→ Mouse.2Adjust the settings, as needed.
116 TroubleshootingCHECK THE MOUSE CABLE —Shut down the computer, disconnect the mouse cable and check it for damage, then firmly reconnect the cable.If you are using a mouse extension cable, disconnect it and connect the mouse directly to the computer.TO VERIFY THAT THE PROBLEM IS WITH THE MOUSE, CHECK THE TOUCH PAD —1Shut down the computer.2Disconnect the mouse.3Turn on the computer. 4At the Windows desktop, use the touch pad to move the cursor around, select an icon, and open it.If the touch pad operates correctly, the mouse may be defective.CHECK THE SYSTEM SETUP PROGRAM SETTINGS —Verify that the system setup program lists the correct device for the pointing device option (the computer automatically recognizes a USB mouse without making any setting adjustments).TEST THE MOUSE CONTROLLER —To test the mouse controller (which affects pointer movement) and the operation of the touch pad or mouse buttons, run the Mouse test in the Pointing Devices test group in the "Dell Diagnostics" on page 91. REINSTALL THE TOUCH PAD DRIVER —See "Reinstalling Drivers and Utilities" on page 119.Video and Display ProblemsFill out the "Diagnostics Checklist" on page 153 as you complete these checks. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.If the display is blank NOTE: If you are using a program that requires a higher resolution than your computer supports, it is recommended that you attach an external monitor to your computer.CHECK THE BATTERY —If you are using a battery to power your computer, the battery charge may be depleted. Connect the computer to an electrical outlet using the AC adapter, and then turn on the computer.
Troubleshooting 117TEST THE ELECTRICAL OUTLET —Ensure that the electrical outlet is working by testing it with another device, such as a lamp.CHECK THE AC ADAPTER —Check the AC adapter cable connections. If the AC adapter has a light, ensure that the light is on.CONNECT THE COMPUTER DIRECTLY TO AN ELECTRICAL OUTLET —Bypass power protection devices, power strips, and extension cables to verify that the computer turns on.ADJUST THE POWER PROPERTIES —Search for the keyword sleep in Windows Help and Support.SWITCH THE VIDEO IMAGE —If your computer is attached to an external monitor, press <Fn><F8> to switch the video image to the display.If the display is difficult to readADJUST THE BRIGHTNESS —Press <Fn> and the up- or down-arrow key.MOVE THE EXTERNAL SUBWOOFER AWAY FROM THE COMPUTER OR MONITOR —If your external speaker system includes a subwoofer, ensure that the subwoofer is at least 60 cm (2 ft) away from the computer or external monitor.ELIMINATE POSSIBLE INTERFERENCE —Turn off nearby fans, fluorescent lights, halogen lamps, or other appliances.ROTATE THE COMPUTER TO FACE A DIFFERENT DIRECTION —Eliminate sunlight glare, which can cause poor picture quality.ADJUST THE WINDOWS DISPLAY SETTINGS —1Click Start → Control Panel→ Appearance and Personalization→ Personalization→ Display Settings.2Click the area you want to change or click the Display icon.Try different settings for Resolution and Colors.RUN THE VIDEO DIAGNOSTICS TESTS —If no error message appears and you still have a display problem, but the display is not completely blank, run the Video device group in the "Dell Diagnostics" on page 91, then contact Dell (see "Contacting Dell" on page 154).SEE "ERROR MESSAGES"—If an error message appears, see "Error Messages" on page 99.
118 TroubleshootingIf only part of the display is readableCONNECT AN EXTERNAL MONITOR —1Shut down your computer and connect an external monitor to the computer.2Turn on the computer and the monitor, and then adjust the monitor brightness and contrast controls.If the external monitor works, the computer display or video controller may be defective. Contact Dell (see "Contacting Dell" on page 154).DriversWhat Is a Driver?A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices require a driver program.A driver acts like a translator between the device and any other programs that use the device. Each device has its own set of specialized commands that only its driver recognizes.Dell ships your computer to you with required drivers already installed—no further installation or configuration is needed. NOTICE: Your Drivers and Utilities media may contain drivers for operating systems that are not on your computer. Ensure that you are installing software appropriate for your operating system.Many drivers, such as the keyboard driver, come with your Microsoft® Windows® operating system. You may need to install drivers if you:• Upgrade your operating system.• Reinstall your operating system.• Connect or install a new device.
Troubleshooting 119Identifying DriversIf you experience a problem with any device, identify whether the driver is the source of your problem and, if necessary, update the driver.1Click Start , and then right-click Computer.2Click Properties, and then click Device Manager. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue.Scroll down the list of devices and check for an exclamation point (a circle with a [!]) next to the device name. If an exclamation point is next to the device name, you may need to reinstall the driver or install a new driver (see "Reinstalling Drivers and Utilities" on page 119).Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell computers. If you install drivers obtained from other sources, your computer might not work correctly.Using Windows Device Driver RollbackIf a problem occurs on your computer after you install or update a driver, use Windows Device Driver Rollback to replace the driver with the previously installed version.1Click Start , and then right-click Computer.2Click Properties, and then click Device Manager. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to enter the Device Manager.3Right-click the device for which the new driver was installed and click Properties.4Click the Drivers tab, and then click Roll Back Driver.If Device Driver Rollback does not resolve the problem, use System Restore (see "Restoring Your Operating System" on page 122) to return your computer to the operating state that existed before you installed the new driver.
120 TroubleshootingUsing the Drivers and Utilities MediaIf using Device Driver Rollback or System Restore (see "Restoring Your Operating System" on page 122) does not resolve the problem, reinstall the driver from your Drivers and Utilities media.1With the Windows desktop displayed, insert your Drivers and Utilities media.If this is your first time to use your Drivers and Utilities media, continue to step 2. If not, proceed to step 5.2When the Drivers and Utilities installation program starts, follow the prompts on the screen. NOTE: In most cases, the Drivers and Utilities program starts running automatically. If it does not, start Windows Explorer, click your media drive directory to display the media contents, and then double-click the autorcd.exe file.3When the InstallShield Wizard Complete window appears, remove the Drivers and Utilities disc and click Finish to restart the computer.4When you see the Windows desktop, reinsert the Drivers and Utilities disc.5At the Welcome Dell System Owner screen, click Next. NOTE: The Drivers and Utilities program displays drivers only for hardware that came installed in your computer. If you installed additional hardware, the drivers for the new hardware might not be displayed. If those drivers are not displayed, exit the Drivers and Utilities program. For drivers information, see the documentation that came with the device.A message stating that the Drivers and Utilities program is detecting hardware in your computer appears.The drivers that are used by your computer are automatically displayed in the My Drivers—The ResourceCD has identified these components in your system window. 6Click the driver that you want to reinstall and follow the instructions on the screen. If a particular driver is not listed, then that driver is not required by your operating system.
Troubleshooting 121Manually Reinstalling Drivers NOTE: If your computer has a Consumer IR port and you are reinstalling a Consumer IR driver, you must first enable the Consumer IR port in the system setup program (see "Using the System Setup Program" on page 165) before continuing with the driver installation (see "Reinstalling Drivers and Utilities" on page 119). For information about components installed on your computer, see "Front View" on page 25.1After extracting the driver files to your hard drive, as described in the previous section, click Start , and then right-click Computer.2Click Properties, and then click Device Manager.3Double-click the type of device for which you are installing the driver (for example, Modems or Infrared devices).4Double-click the name of the device for which you are installing the driver.5Click Driver tab, and then click Update Driver.6Click Install from a list or specific location (Advanced), and then click Next.7Click Browse and browse to the location to which you previously copied the driver files.8When the name of the appropriate driver appears, click Next.9Click Finish, and then restart your computer.Troubleshooting Software and Hardware ProblemsIf a device is either not detected during the operating system setup or is detected but incorrectly configured, use Windows Vista Help and Support to resolve the incompatibility:1Click Start → Help and Support.2Type hardware troubleshooter in the search field, then press <Enter>.3In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps.
122 TroubleshootingRestoring Your Operating SystemYou can restore your operating system in the following ways:• Microsoft Windows Vista System Restore returns your computer to an earlier operating state without affecting data files. Use System Restore as the first solution for restoring your operating system and preserving data files. For instructions, see "Using Microsoft Windows System Restore" on page 122.• If you received Operating System media with your computer, you can use it to restore your operating system. However, using the Operating System media also deletes all data on the hard drive. Use the media only if System Restore did not resolve your operating system problem. For instructions, see "Using the Operating System Media" on page 123.Using Microsoft Windows System RestoreThe Windows operating system provides System Restore to allow you to return your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. Any changes that System Restore makes to your computer are completely reversible. NOTICE: Make regular backups of your data files. System Restore does not monitor your data files or recover them. NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell computer to the Windows Classic view.1Click Start → Help and Support.2Type System Restore in the search field, then press <Enter>. NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action.3Click Next and follow the remaining prompts on the screen.In the event that System Restore did not resolve the issue, you may undo the last system restore.
Troubleshooting 123Undoing the Last System Restore NOTICE: Before you undo the last system restore, save and close all open files and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete.1Click Start → Help and Support.2Type System Restore in the search field and press <Enter>.3Click Undo my last restoration, and then click Next.Using the Operating System MediaBefore You BeginIf you are considering reinstalling the Windows operating system to correct a problem with a newly installed driver, first try using Windows Device Driver Rollback (see "Using Windows Device Driver Rollback" on page 119). If Device Driver Rollback does not resolve the problem, then use System Restore to return your operating system to the operating state it was in before you installed the new device driver (see "Using Microsoft Windows System Restore" on page 122). NOTICE: Before performing the installation, back up all data files on your primary hard drive. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer.To reinstall Windows, you need the following items:•Dell™ Operating System media•Dell Drivers and Utilities media NOTE: Your Drivers and Utilities media contains drivers that were installed during assembly of the computer. Use your Drivers and Utilities media to load any required drivers, including the drivers required if your computer has a RAID controller.
124 TroubleshootingReinstalling Windows The reinstallation process can take 1 to 2 hours to complete. After you reinstall the operating system, you must also reinstall the device drivers, virus protection program, and other software. NOTICE: The Operating System media provides options for reinstalling Windows. The options can overwrite files and possibly affect programs that are installed on your hard drive. Therefore, do not reinstall Windows unless a Dell technical support representative instructs you to do so.1Save and close any open files and exit any open programs.2Insert the Operating System media.3Click Exit if the Install Windows message appears.4Restart the computer.When the DELL logo appears, press <F12> immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop, then shut down your computer and try again. NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program.5When the boot device list appears, highlight CD/DVD/CD-RW Drive, and then press <Enter>.6Press any key to Boot from CD-ROM.7Follow the instructions on the screen to complete the installation.
Adding and Replacing Parts 125Adding and Replacing PartsBefore You BeginThis chapter provides procedures for removing and installing the components in your computer. Unless otherwise noted, each procedure assumes that the following conditions exist:• You have performed the steps in "Turning Off Your Computer" on page 125 and "Before Working Inside Your Computer" on page 126.• You have read the safety information in your Dell Product Information Guide.• A component can be replaced—or if purchased separately—installed by performing the removal procedure in reverse order.Recommended ToolsThe procedures in this document may require the following tools:• Small flat-blade screwdriver• Phillips screwdriver• Small plastic scribe• Flash BIOS update (see the Dell Support website at support.dell.com)Turning Off Your Computer NOTICE: To avoid losing data, save and close any open files and exit any open programs before you turn off your computer.1Save and close any open files and exit any open programs.2Click Start , click the arrow , and then click Shut Down.The computer turns off after the operating system shutdown process finishes.3Ensure that the computer and any attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your operating system, press and hold the power button for at least 8 to 10 seconds until the computer turns off.
126 Adding and Replacing PartsBefore Working Inside Your ComputerUse the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. CAUTION: Handle components and cards with care. Do not touch the components or contacts on a card. Hold a card by its edges or by its metal mounting bracket. Hold a component such as a processor by its edges, not by its pins. NOTICE: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. NOTICE: When you disconnect a cable, pull on its connector or on its strain-relief loop, not on the cable itself. Some cables have a connector with locking tabs; if you are disconnecting this type of cable, press in on the locking tabs before you disconnect the cable. As you pull connectors apart, keep them evenly aligned to avoid bending any connector pins. Also, before you connect a cable, ensure that both connectors are correctly oriented and aligned. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). NOTICE: To help prevent damage to the computer, perform the following steps before you begin working inside the computer. 1Ensure that the work surface is flat and clean to prevent the computer cover from being scratched.2Turn off your computer (see "Turning Off Your Computer" on page 125). NOTICE: To disconnect a network cable, first unplug the cable from your computer, and then unplug it from the network wall jack.3Disconnect any telephone or network cables from the computer.4Disconnect your computer and all attached devices from their electrical outlets. NOTICE: To help prevent damage to the system board, you must remove the battery from the battery bay before you service the computer. NOTE: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers.
Adding and Replacing Parts 1275Turn the computer over.6Slide and click the battery release latch.7Slide the battery out of the battery bay.8Turn the computer top-side up, open the display, and press the power button to ground the system board. 9Remove any installed cards from the ExpressCard slot (see "Removing an ExpressCard or Blank" on page 74) and the 8-in-1 memory card reader (see "Removing a Memory Card or Blank" on page 76). Hard Drive CAUTION: If you remove the hard drive from the computer when the drive is hot, do not touch the metal housing of the hard drive. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To prevent data loss, turn off your computer (see "Turning Off Your Computer" on page 125) before removing the hard drive. Do not remove the hard drive while the computer is on or in Sleep state. NOTICE: Hard drives are extremely fragile. Exercise care when handling the hard drive.1 battery 2 battery release latch21
128 Adding and Replacing Parts NOTE: Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell. NOTE: If you are installing a hard drive from a source other than Dell, you need to install an operating system, drivers, and utilities on the new hard drive (see "Restoring Your Operating System" on page 122 and "Reinstalling Drivers and Utilities" on page 119).Removing the Hard Drive1Follow the procedures in "Before You Begin" on page 125.2Turn the computer over.3Remove the four M3 x 3-mm screws and slide the hard drive away from the bay. NOTICE: When the hard drive is not in the computer, store it in protective antistatic packaging (see "Protecting Against Electrostatic Discharge" in the Product Information Guide).
Adding and Replacing Parts 129Replacing the Hard Drive1Remove the new drive from its packaging.Save the original packaging for storing or shipping the hard drive. NOTICE: Use firm and even pressure to slide the drive into place. If you use excessive force, you may damage the connector.2Slide the hard drive into the bay.3Replace and tighten the four screws on the hard drive.4Install the operating system for your computer, as needed (see "Restoring Your Operating System" on page 122).5Install the drivers and utilities for your computer, as needed (see "Reinstalling Drivers and Utilities" on page 119). Returning a Hard Drive to DellReturn your old hard drive to Dell in its original, or comparable, foam packaging. Otherwise, the hard drive may be damaged in transit.1 foam packaging 2 hard drive21
130 Adding and Replacing PartsHinge Covers and Center Control Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). NOTICE: To help prevent damage to the system board, you must remove the battery from the battery bay before you begin working inside the computer.Removing the Hinge Covers and Displacing the Center Control Cover1Follow the procedures in "Before You Begin" on page 125.2Turn the computer over and remove the three M2 x 3-mm screws that secure the center control cover.3Turn the computer top side up, and open the display as far as it will open.
Adding and Replacing Parts 1314Remove the hinge covers from each side of the computer.5Ease the center control cover up with a plastic scribe. NOTICE: While raising the center control cover ensure that you do not pull hard so as not to damage the data cable connected to the system board. 1 center control cover 2 hinge cover (2)1 center control cover211
132 Adding and Replacing PartsReplacing the Hinge Covers and Center Control Cover1Snap the center control cover in place.2Replace the hinge covers.3Turn the computer over and replace the three M2 x 3-mm screws that secure the center control cover to the computer base.KeyboardFor more information about the keyboard, see "Using the Keyboard and Touchpad" on page 39. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). NOTICE: To help prevent damage to the system board, you must remove the battery from the battery bay before you begin working inside the computer.Removing the Keyboard1Follow the procedures in "Before You Begin" on page 125.2Remove the Hinge Covers and displace the Center Control Cover (see "Hinge Covers and Center Control Cover" on page 130).3Remove the two M2 x 2-mm screws at the top of the keyboard. NOTICE: The keycaps on the keyboard are fragile, easily dislodged, and time-consuming to replace. Be careful when removing and handling the keyboard.
Adding and Replacing Parts 1334Carefully slide the keyboard toward the back of the computer. NOTICE: Be extremely careful when removing and handling the keyboard. Failure to do so could result in scratching the display panel.5Pull up on the plastic bar that secures the keyboard cable to the system board and remove the keyboard.1 M2 x 2-mm screw (2) 2 keyboard3 keyboard tabs (5) 4 keyboard cable5 plastic securing bar12354
134 Adding and Replacing PartsReplacing the Keyboard1Slide the keyboard cable connector into the slot until it clicks and pull down on the plastic bar that secures the keyboard cable connector to the system board.2Align the five tabs along the bottom of the keyboard and slide them under the palm rest. NOTICE: The keycaps on the keyboard are fragile, easily dislodged, and time-consuming to replace. Be careful when removing and handling the keyboard.3Replace the two M2 x 2-mm screws along the top of the keyboard.4Replace the Hinge Covers and the Center Control Cover (see "Replacing the Hinge Covers and Center Control Cover" on page 132).Memory CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.You can increase your computer memory by installing memory modules on the system board. See "Specifications" on page 155 for information on the memory supported by your computer. Install only memory modules that are intended for your computer. NOTE: Memory modules purchased from Dell are covered under your computer warranty.Your computer has two user-accessible SODIMM sockets that can be accessed from the bottom of the computer. NOTICE: If you need to install memory modules in two connectors, install a memory module in the connector labeled “DIMM1” before you install a module in the connector labeled “DIMM2.”Removing the Memory Module NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). NOTICE: If there is a memory module in DIMM 2, remove it prior to removing the memory module from DIMM 1. Failure to do so could result in damaging both memory modules.
Adding and Replacing Parts 1351Follow the procedures in "Before You Begin" on page 125. 2Turn the computer over and loosen the four captive screws along with the M2.5 x 5-mm screw. Remove the module cover. NOTICE: To prevent damage to the memory module connector, do not use tools to spread the memory module securing clips.3Use your fingertips to carefully spread apart the securing clips on each end of the memory module connector until the module pops up.4Remove the module from the connector.1 M2.5 x 5-mm screw 2 captive screws (4)1 2
136 Adding and Replacing PartsReplacing the Memory Module NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer).1Align the notch in the module edge connector with the tab in the connector slot. 2Slide the module firmly into the slot at a 45-degree angle, and rotate the module down until it clicks into place. If you do not feel the click, remove the module and reinstall it. NOTE: If the memory module is not installed properly, the computer may not boot. No error message indicates this failure.1 securing clips (2) 2 memory module 12
Adding and Replacing Parts 137 NOTICE: If the cover is difficult to close, remove the module and reinstall it. Forcing the cover to close may damage your computer.3Replace the module cover.4Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet.5Turn on the computer.As the computer boots, it detects the additional memory and automatically updates the system configuration information.To confirm the amount of memory installed in the computer, click Start → Help and Support→ Dell System Information.1 tab 2 notch12
138 Adding and Replacing PartsSubscriber Identity ModuleSubscriber Identity Modules (SIM) identify users uniquely through an International Mobile Subscriber Identity. CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: Only Cingular and Vodafone need a SIM. Verizon, Sprint, and Telus do not use SIMs.1Follow the procedures in "Before You Begin" on page 125.2In the battery bay, slide the SIM into the compartment with the cut-off corner of the SIM facing away from the compartment.Wireless Mini Cards CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To help prevent damage to the system board, you must remove the battery from the battery bay before you begin working inside the computer.If you ordered a wireless Mini Card with your computer, the card is already installed. Your computer supports three types of wireless Mini Cards:• Wireless Local Area Network (WLAN)• Ultra Wide Band (UWB)• Mobile Broadband or Wireless Wide Area Network (WWAN) 1 SIM 2 battery bay21
Adding and Replacing Parts 139Removing a WLAN Card1Follow the procedures in "Before You Begin" on page 125. 2Turn the computer over.3Loosen the captive screw on the cover of the Mini Card compartment and remove the cover.4Disconnect the antenna cables from the WLAN card.1WLAN Card 2M2 x 3-mm securing screw 3 antenna cable connectors (2)321
140 Adding and Replacing Parts5Release the WLAN card by removing the securing screw.6Lift the WLAN card out of its system board connector.Replacing a WLAN Card NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors on the card and on the system board, and realign the card. NOTICE: To avoid damage to the WLAN card, never place cables under the card.1Insert the WLAN card connector at a 45-degree angle into the system board connector labeled "WLAN".2Press the other end of the WLAN card down into the slot on the system board until the card clicks into place.3Replace the M2 x 3-mm securing screw.
Adding and Replacing Parts 1414Connect the appropriate antenna cables to the WLAN card you are installing:If the WLAN card has two triangles on the label (white and black), connect the white antenna cable to the connector labeled "main" (white triangle), and connect the black antenna cable to the connector labeled "aux" (black triangle).If the WLAN card has three triangles on the label (white, black, and gray), connect the white antenna cable to the white triangle, connect the black antenna cable to the black triangle, and connect the gray antenna cable to the gray triangle.5Secure unused antenna cables in the protective mylar sleeve.6Replace the cover and tighten the captive screws.Removing a Mobile Broadband or WWAN Card NOTE: WWAN is also available on an ExpressCard (see "Using ExpressCards" on page 73).1Follow the procedures in "Before You Begin" on page 125. 2Turn the computer over.3Loosen the captive screw on the cover of the Mini Card compartment and remove the cover.
142 Adding and Replacing Parts4Disconnect the two antenna cables from the WWAN card.5Release the WWAN card by removing the securing screw.6Lift the WWAN card out of its system board connector.1WWAN Card 2M2 x 3-mm securing screw 3 antenna cable connectors (2)321
Adding and Replacing Parts 143Replacing a WWAN Card NOTICE: The connectors are keyed to ensure correct insertion. If you feel resistance, check the connectors on the card and on the system board, and realign the card. NOTICE: To avoid damage to the WWAN card, never place cables under the card.1Insert the WWAN card connector at a 45-degree angle into the system board connector labeled "WWAN".2Press the other end of the WLAN card down into the slot on the system board until the card clicks into place.3Replace the M2 x 3-mm securing screw.4Connect the black antenna cable with a gray stripe to the connector labeled "aux" (black triangle) and connect the white antenna cable with a gray stripe to the connector labeled "main" (white triangle).5Secure unused antenna cables in the protective mylar sleeve.6Replace the cover and tighten the captive screws.Flash Cache ModuleThe Flash Cache Module (FCM) is an internal memory card that helps improve the performance of your computer. The FCM card is also known as Intel Turbo Memory and the Intel Flash Cache Logic Chip Mini-card. NOTE: This card is only compatible with the Microsoft Windows Vista™ operating system.If you ordered an FCM with your computer, it is already installed.Removing the FCM1Follow the procedures in "Before You Begin" on page 125. 2Turn the computer over and remove the cover on the Mini Card compartment.3Ground yourself by touching one of the metal connectors on the back of the computer. NOTE: If you leave the area, ground yourself again when you return to the computer. 4Remove the M2 x 3-mm securing screw.
144 Adding and Replacing Parts5Remove the FCM.Replacing the FCM NOTICE: Install the FCM in the WWAN or WPAN slot. Do not install an FCM in the WLAN card slot. Doing so may cause damage to your computer.1Insert the FCM connector at a 45-degree angle into the system board connector labeled "FCM".2Press the other end of the FCM down into the slot on the system board until the card clicks into place.3Replace the M2 x 3-mm securing screw.1 FCM Card 2 M2 x 3-mm securing screw21
Adding and Replacing Parts 145Internal Card With Bluetooth® Wireless Technology CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface (such as a connector on the back of the computer). NOTICE: To help prevent damage to the system board, you must remove the battery from the battery bay before you begin working inside the computer. If you ordered a card with Bluetooth wireless technology with your computer, it is already installed. Removing the Card1Follow the procedures in "Before You Begin" on page 125.2Remove the hinge covers and displace the center control cover (see "Hinge Covers and Center Control Cover" on page 130).3Remove the screw on the top left corner of the card.4Disconnect the cable connector from the card to remove the card from the computer. 1 screw 2 card 3 cable connector213
146 Adding and Replacing PartsReplacing the Card1Replace the card and connect the cable connector to the card.2Put back the screw on the top left corner of the card.3Replace the Hinge Covers and the Center Control Cover (see "Replacing the Hinge Covers and Center Control Cover" on page 132).
Traveling With Your Computer 147Traveling With Your ComputerIdentifying Your Computer• Attach a name tag or business card to the computer.• Write down your Service Tag and store it in a safe place away from the computer or carrying case. Use the Service Tag if you need to report a loss or theft to law enforcement officials and to Dell.• Create a file on the Microsoft® Windows® desktop called if_found. Place information such as your name, address, and phone number in this file.• Contact your credit card company and ask if it offers coded identification tags.Packing the Computer• Remove any external devices attached to the computer and store them in a safe place.• To make the computer as light as possible, replace any devices installed in the module bay with the Dell TravelLite™ module.• Fully charge the main battery and any spare batteries that you plan to carry with you.• Shut down the computer.• Disconnect the AC adapter. NOTICE: When the display is closed, extraneous items on the keyboard or palm rest could damage the display.• Remove any extraneous items, such as paper clips, pens, and paper, from the keyboard and palm rest and close the display.• Use the optional Dell™ carrying case to pack the computer and its accessories together safely.• Avoid packing the computer with items such as shaving cream, colognes, perfumes, or food.
148 Traveling With Your Computer NOTICE: If the computer has been exposed to extreme temperatures, allow it to acclimate to room temperature for 1 hour before turning it on.• Protect the computer, the batteries, and the hard drive from hazards such as extreme temperatures and overexposure to sunlight, dirt, dust, or liquids.• Pack the computer so that it does not slide around in the trunk of your car or in an overhead storage compartment.Travel Tips NOTICE: Do not move the computer while using the optical drive to prevent loss of data. NOTICE: Do not check the computer as baggage.• Consider disabling wireless activity on your computer to maximize battery operating time. To disable wireless activity, use the wireless switch (see "Dell Wi-Fi Catcher™ Network Locator" on page 86).• Consider changing your power management options to maximize battery operating time (see "Configuring Power Management Settings" on page 48).• If you are traveling internationally, carry proof of ownership—or of your right to use the computer if it is company-owned—to speed your passage through customs. Investigate the customs regulations of the countries you plan to visit, and consider acquiring an international carnet (also known as a merchandise passport) from your government.• Find out what type of electrical outlets are used in the countries you will visit, and have appropriate power adapters.• Check with your credit card company for information about the kinds of emergency travel assistance it offers to users of portable computers.Traveling by Air NOTICE: Do not walk the computer through a metal detector. Send the computer through an X-ray machine or have it hand-inspected.• Ensure that you have a charged battery available in case you are asked to turn on the computer.• Prior to entering the airplane, verify that using a computer is permitted. Some airlines forbid the use of electronic devices during flight. All airlines forbid the use of electronic devices during takeoff and landing.
Getting Help 149Getting HelpObtaining AssistanceIf you experience a problem with your computer, you can complete the following steps to diagnose and troubleshoot the problem:1See "Troubleshooting" on page 91 for information and procedures that pertain to the problem your computer is experiencing.2See "Dell Diagnostics" on page 91 for procedures on how to run Dell Diagnostics.3Fill out the "Diagnostics Checklist" on page 153.4Use Dell's extensive suite of online services available at Dell Support (support.dell.com) for help with installation and troubleshooting procedures. See "Online Services" on page 150 for a more extensive list of Dell Support online.5If the preceding steps have not resolved the problem, see "Contacting Dell" on page 154. NOTE: Call Dell Support from a telephone near or at the computer so that the support staff can assist you with any necessary procedures. NOTE: Dell's Express Service Code system may not be available in all countries.When prompted by Dell's automated telephone system, enter your Express Service Code to route the call directly to the proper support personnel. If you do not have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions.For instructions on using the Dell Support, see "Technical Support and Customer Service" on page 150. NOTE: Some of the following services are not always available in all locations outside the continental U.S. Call your local Dell representative for information on availability.
150 Getting HelpTechnical Support and Customer ServiceDell's support service is available to answer your questions about Dell™ hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers.To contact Dell's support service, see "Before You Call" on page 152, and then see "Contacting Dell" on page 154.DellConnectDellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more information, go to support.dell.com and click DellConnect.Online ServicesYou can learn about Dell products and services on the following websites:www.dell.comwww.dell.com/ap (Asian/Pacific countries only)www.dell.com/jp (Japan only)www.euro.dell.com (Europe only)www.dell.com/la (Latin American and Caribbean countries)www.dell.ca (Canada only)You can access Dell Support through the following websites and e-mail addresses:• Dell Support websitessupport.dell.comsupport.jp.dell.com (Japan only)support.euro.dell.com (Europe only)• Dell Support e-mail addressesmobile_support@us.dell.comsupport@us.dell.com la-techsupport@dell.com (Latin America and Caribbean countries only)apsupport@dell.com (Asian/Pacific countries only)
Getting Help 151• Dell Marketing and Sales e-mail addressesapmarketing@dell.com (Asian/Pacific countries only)sales_canada@dell.com (Canada only)• Anonymous file transfer protocol (FTP)ftp.dell.comLog in as user: anonymous, and use your e-mail address as your password.AutoTech ServiceDell's automated support service—AutoTech—provides recorded answers to the questions most frequently asked by Dell customers about their portable and desktop computers.When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions. For the telephone number to call for your region, see "Contacting Dell" on page 154.Automated Order-Status ServiceTo check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. For the telephone number to call for your region, see "Contacting Dell" on page 154.Problems With Your OrderIf you have a problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or packing slip handy when you call. For the telephone number to call for your region, see "Contacting Dell" on page 154.Product InformationIf you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call for your region or to speak to a sales specialist, see "Contacting Dell" on page 154.
152 Getting HelpReturning Items for Warranty Repair or CreditPrepare all items being returned, whether for repair or credit, as follows:1Call Dell to obtain a Return Material Authorization Number, and write it clearly and prominently on the outside of the box.For the telephone number to call for your region, see "Contacting Dell" on page 154.2Include a copy of the invoice and a letter describing the reason for the return.3Include a copy of the Diagnostics Checklist (see "Diagnostics Checklist" on page 153), indicating the tests that you have run and any error messages reported by the Dell Diagnostics (see "Dell Diagnostics" on page 91).4Include any accessories that belong with the item(s) being returned (power cables, software floppy disks, guides, and so on) if the return is for credit.5Pack the equipment to be returned in the original (or equivalent) packing materials.You are responsible for paying shipping expenses. You are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect On Delivery (C.O.D.) packages are not accepted.Returns that are missing any of the preceding requirements will be refused at Dell’s receiving dock and returned to you.Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’s automated-support telephone system direct your call more efficiently. You may also be asked for your Service Tag (located on the back or bottom of your computer).Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 153). If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer. You may be asked to type some commands at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself. Ensure that the computer documentation is available. CAUTION: Before working inside your computer, follow the safety instructions in your Product Information Guide.
Getting Help 153Diagnostics ChecklistName:Date:Address:Phone number:Service Tag (bar code on the back or bottom of the computer):Express Service Code:Return Material Authorization Number (if provided by Dell support technician):Operating system and version:Devices:Expansion cards:Are you connected to a network? Yes NoNetwork, version, and network adapter:Programs and versions:See your operating system documentation to determine the contents of the system’s start-up files. If the computer is connected to a printer, print each file. Otherwise, record the contents of each file before calling Dell.Error message, beep code, or diagnostic code:Description of problem and troubleshooting procedures you performed:
154 Getting HelpContacting DellFor customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues:1Visit support.dell.com.2Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page. 3Click Contact Us on the left side of the page.4Select the appropriate service or support link based on your need.5Choose the method of contacting Dell that is convenient for you.
Specifications 155Specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start , click Help and Support, and then select the option to view information about your computer.ProcessorProcessor type Intel® Celeron® (Japan only)Intel® Core™ 2 DuoIntel® 45 nm Core™ 2 DuoL1 cache 64 KBL2 cache 1 MB (Intel® Celeron®)2 MB or 4 MB (Intel Core 2 Duo processor)6 MB (Intel 45 nm Core 2 Duo processor)External bus frequency 533 MHz (Intel® Celeron®)800/667 MHz (Intel Core 2 Duo processor)800 MHz (Intel 45 nm Core 2 Duo processor)System InformationSystem chipset Mobile Intel 965PMData bus width 64 bitsDRAM bus width dual-channel (2) 64-bit busesProcessor address bus width 32 bitsFlash EPROM 2 MBGraphics bus PCI-E X16PCI bus(PCI-Express used for video controllers)32 bitsx16
156 SpecificationsExpressCardNOTE: The ExpressCard slot is designed only for ExpressCards. It does NOT support PC Cards.NOTE: PCMCIA may not be available in some regions.ExpressCard controller Intel ICH8MExpressCard connector one ExpressCard slot (54 mm)Cards supported ExpressCard/34 (34 mm) ExpressCard/54 (54 mm)1.5 V and 3.3 VExpressCard connector size 26 pins8-in-1 Memory Card Reader8-in-1 memory card controller Ricoh R5C8338-in-1 memory card connector 8-in-1 combo card connectorCards supported• Secure Digital (SD)•SDIO• MultiMediaCard (MMC)•Memory Stick• Memory Stick PRO• xD-Picture Card• Hi Speed-SD• Hi Density-SDMemoryMemory module connector two user-accessible SODIMM connectorsMemory module capacities 1 GB, 2 GB, and 4 GBMemory type 667 MHz SODIMM DDR2Minimum memory 1 GBMaximum memory 4 GBNOTE: In order to take advantage of the dual channel bandwidth capability, both memory slots must be populated and must match in size.NOTE: The available memory displayed does not reflect the complete maximum memory installed because some memory is reserved for system files.
Specifications 157Ports and ConnectorsAudio microphone-in connector, two stereo headphones/speakers connectorIEEE 1394a 4-pin mini, non-powered connectorConsumer IR sensor compatible with Philips RC6 (receive only)Mini Card three Type IIIA Mini Card slotsHDMI connector 19-pinNetwork adapter RJ-45 portS-video TV-out 7-pin mini-DIN connector (optional S-video to composite video adapter cable; optional S-video to component video adapter cable)USB three 4-pin USB 2.0-compliant connectorVideo 15-hole connectorCommunicationsModem:Ty p eExternal V.92 56K USB ModemControllerHardware ModemInterfaceUniversal Serial Bus (USB)Network adapter 10/100 Ethernet LAN on system boardWireless internal WLAN, WWAN, UWB (optional)WWAN ExpressCardBluetooth® wireless technologyVideoNOTE: Optional video controller upgrades are available for your computer subject to availability at the time of purchase. To determine the configuration of your computer, see "Front View" on page 25.Video type 1: discrete video card Data busPCI Express X16Video controllernVIDIA GeForce 8400M GS
158 SpecificationsVideo memory128 MB DDR3 technologyLCD interfaceLVDSTV supportHDMI mode and S-videoVideo type 2: discrete video card Data busPCI Express X16Video controllernVIDIA GeForce 8600M GSVideo memory256 MB DDR3 technologyLCD interfaceLVDSTV supportHDMI mode and S-videoAudioAudio type 5.1 channel High Definition AudioAudio controller Sigmatel STAC9228Stereo conversion 24-bit (analog-to-digital and digital-to-analog)Interfaces:InternalIntel High Definition AudioExternalmicrophone in/line in connector, two stereo headphones/speakers connectorSpeaker two 4-ohm speakersInternal speaker amplifier 2 Watts per channel into 4 ohmsVolume controls program menus and media control buttonsDisplayType (TrueLife) 15.4-inch WXGA TrueLife15.4-inch WXGA+ TrueLife15.4-inch WLED WXGA+ TrueLife15.4-inch WSXGA+ TrueLifeVideo (continued)
Specifications 159Dimensions:Height207.0 mm (8.15 in) Width331.2 mm (13.02 in)Diagonal391.2 mm (15.39 in) Native resolutions:WXGA1280 x 3 (RGB) x 800 at 262 K colorsWXGA+1440 x 3 (RGB) x 900 at 262 K colorsWSXGA+1680 x 3 (RGB) x 1050 at 262 K colorsRefresh rate 60 HzOperating angle 0° (closed) to 140°LuminanceWXGA220 cd/m2WXGA+250 cd/m2WLED WXGA+300 cd/m2WSXGA+200 cd/m2Viewing angles (L/R/U/D deg) min @ CR or ≥ 10:WXGA40/40/15/30WXGA+55/55/45/45WLED WXGA+55/55/50/50WSXGA+60/60/40/50Pixel pitch:WXGA0.2588 x 0.2588 mmWXGA+0.2304 x 0.2304 mmWSXGA+0.1971 x 0.1971 mmControls brightness can be controlled through keyboard shortcuts (see "Adjusting Brightness" on page 43)Display (continued)
160 SpecificationsKeyboardNumber of keys 86 (U.S. and Canada); 87 (Europe); 90 (Japan); 88 (Brazil)Layout QWERTY/AZERTY/KanjiTouch PadX/Y position resolution (graphics table mode) 240 cpiSize:Width71.7-mm (2.8-in) sensor-active area Height34.0-mm (1.3-in) rectangleCameraPixel 2.0 mega pixelVideo Resolution 320x240 ~1600x1200 (640x480 at 30fps)Diagonal Viewing Angle 60°BatteryType 9-cell "smart" lithium ion 6-cell "smart" lithium ion Dimensions:Depth67.6 mm (2.66 inches) (9 cell)47.5 mm (1.87 inches) (6 cell)Height20.4 mm (0.8 inch)Width209.9 mm (8.26 inches)Weight0.48 kg (1.06 lb) (9 cell)0.33 kg (0.7 lb) (6 cell)Voltage 11.1 VDC
Specifications 161Charge time (approximate):Computer off3 hoursOperating time Battery operating time varies depending on operating conditions and can be significantly reduced under certain power-intensive conditions (see "Power Problems" on page 111). See "Using a Battery" on page 45 for more information on battery life.Life span (approximate) 300 discharge/charge cyclesTemperature range:Operating0° to 35°C (32° to 95°F)Storage–40° to 65°C (–40° to 149°F)Coin-cell battery CR-2032AC AdapterTypes 65W and 90WInput voltage 100–240 VACInput current (maximum) 1.5 AInput frequency 50–60 HzOutput current65 W 3.9 A (maximum at 4-second pulse)4.34 A (65 W) (continuous)90 W 5.62 A (maximum at 4-second pulse)4.62 A (65 W) (continuous)Output power 65W or 90WRated output voltage 19.5 +/– 1VDCBattery (continued)
162 SpecificationsDimensions:65WHeight28.2 mm(1.11 inches)Width57.9 mm(2.28 inches)Length137.2 mm(5.4 inches)90WHeight34.2 mm (1.35 inches)Width60.9 mm (2.39 inches)Length153.42 mm (6.04 inches)Weight (without cables)65W0.25 kg (.55 lb)90W0.46 kg (1.01 lb)Temperature range:Operating0° to 35°C (32° to 95°F) Storage–40° to 65°C (–40° to 149°F)PhysicalHeight 23.7 mm~35.1 mm (0.93 in~1.38 in)Width 357 mm (14.05 in)Depth 263 mm (10.35 in)Weight (with 6-cell battery): 2.67 kg (5.9 lbs)AC Adapter (continued)
Specifications 163EnvironmentalTemperature range:Operating0° to 35°C (32° to 95°F)Storage–40° to 65°C (–40° to 149°F)Relative humidity (maximum):Operating10% to 90% (noncondensing)Storage10% to 95% (noncondensing)Maximum vibration (using a random vibration spectrum that simulates user environment):Operating0.66 GRMSMaximum shock (Measured with hard drive in operating status and a 2-ms half-sine pulse for operating. Also measured with hard drive in head-parked position and a 2-ms halfsine pluse for storage):Operating110 GStorage163 G
164 Specifications
Appendix 165AppendixUsing the System Setup Program NOTE: Your operating system may automatically configure most of the options available in system setup, thus overriding options that you set through system setup. An exception is the External Hot Key option, which you can disable or enable only through system setup. For more information on configuring features for your operating system, see Windows Help and Support (click Start , and then click Help and Support).You can use system setup as follows:• To set or change user-selectable features such as your computer password• To verify information about the computer's current configuration such as the amount of system memoryAfter you set up the computer, run system setup to familiarize yourself with your system configuration information and optional settings. You may want to write down the information for future reference.The system setup screens display the current setup information and settings for your computer, such as:• System configuration• Boot order• Boot (start-up) configuration • Basic device configuration settings• System security and hard drive password settings NOTE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the system setup settings. Certain changes might make your computer work incorrectly.
166 AppendixViewing the System Setup Screen1Turn on (or restart) your computer.2When the DELL logo appears, press <F2> immediately.If you wait too long and the Microsoft Windows logo appears, continue to wait until you see the Windows desktop, then shut down your computer and try again.System Setup Screen NOTE: For information about a specific item on a system setup screen, highlight the item and see the Help area on the screen.On each screen, the system setup options are listed at the left. To the right of each option is the setting or value for that option. You can change settings that appear as white type on the screen. Options or values that you cannot change (because they are determined by the computer) appear less bright.The upper-right corner of the screen displays help information for the currently highlighted option; the lower-right corner displays information about the computer. System setup key functions are listed across the bottom of the screen.Commonly Used OptionsCertain options require that you reboot the computer for new settings to take effect.Changing the Boot SequenceThe boot sequence, or boot order, tells the computer where to look to find the software needed to start the operating system. You can control the boot sequence and enable/disable devices using the Boot Order page of the system setup program. NOTE: To change the boot sequence on a one-time-only basis, see "Performing a One-Time Boot" on page 167.
Appendix 167The Boot Order page displays a general list of the bootable devices that may be installed in your computer, including but not limited to the following:• Diskette Drive• Internal HDD• USB Storage Device• CD/DVD/CD-RW drive• Modular bay HDD NOTE: Only devices that are preceded by a number are bootable.During the boot routine, the computer starts at the top of the list and scans each enabled device for the operating system start-up files. When the computer finds the files, it stops searching and starts the operating system. To control the boot devices, select (highlight) a device by pressing the down-arrow or up-arrow key, and then enable or disable the device or change its order in the list.• To enable or disable a device, highlight the item and press the space bar. Enabled items are preceded by a number; disabled items are not preceded by a number.• To reorder a device in the list, highlight the device and press <u> to move the device up the list or <d> to move a device down the list.Boot sequence changes take effect as soon as you save the changes and exit the system setup program.Performing a One-Time BootYou can set a one-time-only boot sequence without entering the system setup program (you can also use this procedure to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive).1Shut down the computer through the Start menu.2Connect the computer to an electrical outlet.
168 Appendix3Turn on the computer. When the DELL logo appears, press <F12> immediately.If you wait too long and the Windows logo appears, continue to wait until you see the Windows desktop, then shut down your computer and try again.4When the boot device list appears, highlight the device from which you want to boot and press <Enter>.The computer boots to the selected device.The next time you reboot the computer, the previous boot order is restored.Cleaning Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide.Computer, Keyboard, and Display CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet and remove any installed batteries. Clean your computer with a soft cloth dampened with water. Do not use liquid or aerosol cleaners, which may contain flammable substances.• Use a can of compressed air to remove dust from between the keys on the keyboard and to remove any dirt or lint from the display. NOTICE: To help prevent damage to the computer or display, do not spray cleaning solution directly onto the display. Only use products specifically designed for cleaning displays, and follow the instructions that are included with the product.• Moisten a soft, lint-free cloth with either water or a display cleaner. Do not use alcohol or an ammonia-based cleaner. Wipe the display gently working from the center to the edges until it is clean and any fingerprints are removed. Do not use excessive pressure. NOTICE: To prevent damage to the antiglare coating, do not wipe the display with soap or alcohol.• Moisten a soft, lint-free cloth with water and wipe the computer and keyboard. Do not allow water from the cloth to seep between the touch pad and the surrounding palm rest.
Appendix 169• To clean your monitor screen, lightly dampen a soft, clean cloth with water. You can also use a special screen-cleaning tissue or solution suitable for the monitor’s antistatic coating.• Wipe the keyboard, computer, and monitor plastics with a soft cleaning cloth moistened with a solution of three parts water and one part dishwashing detergent.Do not soak the cloth or let water drip inside your computer or keyboard.Touch Pad1Shut down and turn off your computer (see "Turning Off Your Computer" on page 125).2Disconnect any attached devices from the computer and from their electrical outlets.3Remove any installed batteries (see "Battery Performance" on page 45).4Moisten a soft, lint-free cloth with water, and wipe it gently across the surface of the touch pad. Do not allow water from the cloth to seep between the touch pad and the surrounding palm rest. Mouse NOTICE: Disconnect the mouse from the computer before cleaning the mouseIf your screen cursor skips or moves abnormally, clean the mouse. Cleaning an Optical MouseClean the outside casing of the mouse with a cloth moistened with a mild cleaning solution.Media NOTICE: Always use compressed air to clean the lens in the optical drive, and follow the instructions that come with the compressed air product. Never touch the lens in the drive.If you notice problems, such as skipping, with the playback quality of your media, try cleaning the discs.
170 Appendix1Hold the disc by its outer edge. You can also touch the inside edge of the center hole. NOTICE: To help prevent damage to the surface, do not wipe in a circular motion around the disc.2With a soft, lint-free cloth, gently wipe the bottom of the disc (the unlabeled side) in a straight line from the center to the outer edge of the disc.For stubborn dirt, try using water or a diluted solution of water and mild soap. You can also purchase commercial products that clean discs and provide some protection from dust, fingerprints, and scratches. Cleaning products for CDs are also safe to use on DVDs.Dell Technical Support Policy (U.S. Only)Technician assisted technical support requires the cooperation and participation of the customer in the troubleshooting process and provides for restoration of the operating system, software programs, and hardware drivers to the original default configuration as shipped from Dell, as well as the verification of appropriate functionality of the computer and all Dell-installed hardware. In addition to this technician assisted technical support, online technical support is available at support.dell.com. Additional technical support options may be available for purchase.Dell provides limited technical support for the computer and any "Dell-installed" software and peripherals1. Support for third-party software and peripherals is provided by the original manufacturer, including those purchased and/or installed through Dell Software and Peripherals, Readyware, and Custom Factory Integration2.1 Repair services are provided pursuant to the terms and conditions of your limited warranty and any optional support service contract purchased with the computer.2 All Dell-standard components included in a Custom Factory Integration (CFI) project are covered by the standard Dell limited warranty for your computer. However, Dell also extends a parts replacement program to cover all nonstandard, third-party hardware components integrated through CFI for the duration of the computer’s service contract.
Appendix 171Definition of "Dell-Installed" Software and PeripheralsDell-installed software includes the operating system and some of the software programs that are installed on the computer during the manufacturing process (Microsoft Office, Norton Antivirus, etc).Dell-installed peripherals include any internal expansion cards, or Dell-branded module bay or ExpressCard accessories. In addition, any Dell-branded monitors, keyboards, mice, speakers, microphones for telephonic modems, docking stations/port replicators, networking products, and all associated cabling are included.Definition of "Third-Party" Software and PeripheralsThird-party software and peripherals include any peripheral, accessory, or software program sold by Dell not under the Dell brand (printers, scanners, cameras, games, etc). Support for all third-party software and peripherals is provided by the original manufacturer of the product.FCC Notice (U.S. Only)FCC Class BThis equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instruction manual, may cause interference with radio and television reception. This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: • This device may not cause harmful interference. • This device must accept any interference received, including interference that may cause undesired operation. NOTICE: The FCC regulations provide that changes or modifications not expressly approved by Dell Inc. could void your authority to operate this equipment.
172 AppendixThese limits are designed to provide reasonable protection against harmful interference in a residential installation. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference with radio or television reception, which can be determined by turning the equipment off and on, you are encouraged to try to correct the interference by one or more of the following measures: • Reorient the receiving antenna.• Relocate the system with respect to the receiver.• Move the system away from the receiver.• Plug the system into a different outlet so that the system and the receiver are on different branch circuits. If necessary, consult a representative of Dell Inc. or an experienced radio/television technician for additional suggestions. The following information is provided on the device or devices covered in this document in compliance with the FCC regulations: Macrovision Product NoticeThis product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.Product name: Dell™ XPS™ M1530Model number: PP28LCompany name: Dell Inc.Worldwide Regulatory Compliance & Environmental AffairsOne Dell WayRound Rock, TX 78682 USA512-338-4400
Glossary 173GlossaryTerms in this Glossary are provided for informational purposes only and may or may not describe features included with your particular computer.AAC — alternating current — The form of electricity that powers your computer when you plug the AC adapter power cable in to an electrical outlet.ACPI — advanced configuration and power interface — A power management specification that enables Microsoft® Windows® operating systems to put a computer in standby or hibernate mode to conserve the amount of electrical power allocated to each device attached to the computer.AGP — accelerated graphics port — A dedicated graphics port that allows system memory to be used for video-related tasks. AGP delivers a smooth, true-color video image because of the faster interface between the video circuitry and the computer memory.AHCI — Advanced Host Controller Interface — An interface for a SATA hard drive Host Controller which allows the storage driver to enable technologies such as Native Command Queuing (NCQ) and hot plug.ALS — ambient light sensor — A feature that helps to control display brightness.antivirus software — A program designed to identify, quarantine, and/or delete viruses from your computer.ASF — alert standards format — A standard to define a mechanism for reporting hardware and software alerts to a management console. ASF is designed to be platform- and operating system-independent.Bbattery life span — The length of time (years) during which a portable computer battery is able to be depleted and recharged.battery operating time — The length of time (minutes or hours) that a portable computer battery powers the computer.BD — See Blu-ray Disc.
174 GlossaryBIOS — basic input/output system — A program (or utility) that serves as an interface between the computer hardware and the operating system. Unless you understand what effect these settings have on the computer, do not change them. Also referred to as system setup.bit — The smallest unit of data interpreted by your computer.Bluetooth® wireless technology — A wireless technology standard for short-range (9 m [29 feet]) networking devices that allows for enabled devices to automatically recognize each other.Blu-ray Disc — Blu-ray Disc (BD) is an optical disc format jointly developed by the Blu-ray Disc Association (BDA). A BD records and plays high-definition video (HD), and stores large amounts of data: five times the storage capacity of a DVD and can hold up to 25GB on a single-layer disc and 50GB on a dual-layer disc.BD-R — Blu-ray Disc recordable refers to two optical disc formats that can be recorded with an optical disc recorder. BD-R discs can be written to once.BD-RE — Blu-ray Disc RE can be erased and re-recorded multiple times.boot sequence — Specifies the order of the devices from which the computer attempts to boot.bootable CD — A CD that you can use to start your computer. In case your hard drive is damaged or your computer has a virus, ensure that you always have a bootable CD or floppy disk available. Your Drivers and Utilities media is a bootable CD.bootable disk — A disk that you can use to start your computer. In case your hard drive is damaged or your computer has a virus, ensure that you always have a bootable CD or floppy disk available.bps — bits per second — The standard unit for measuring data transmission speed.BTU — British thermal unit — A measurement of heat output.bus — A communication pathway between the components in your computer.bus speed — The speed, given in MHz, that indicates how fast a bus can transfer information.byte — The basic data unit used by your computer. A byte is usually equal to 8 bits.CC — Celsius — A temperature measurement scale where 0° is the freezing point and 100° is the boiling point of water.cache — A special high-speed storage mechanism which can be either a reserved section of main memory or an independent high-speed storage device. The cache enhances the efficiency of many processor operations.
Glossary 175L1 cache — Primary cache stored inside the processor.L2 cache — Secondary cache which can either be external to the processor or incorporated into the processor architecture.carnet — An international customs document that facilitates temporary imports into foreign countries. Also known as a merchandise passport.CD-R — CD recordable — A recordable version of a CD. Data can be recorded only once onto a CD-R. Once recorded, the data cannot be erased or written over.CD-RW — CD rewritable — A rewritable version of a CD. Data can be written to a CD-RW disc, and then erased and written over (rewritten).CD-RW drive — A drive that can read CDs and write to CD-RW (rewritable CDs) and CD-R (recordable CDs) discs. You can write to CD-RW discs multiple times, but you can write to CD-R discs only once.CD-RW/DVD drive — A drive, sometimes referred to as a combo drive, that can read CDs and DVDs and write to CD-RW (rewritable CDs) and CD-R (recordable CDs) discs. You can write to CD-RW discs multiple times, but you can write to CD-R discs only once.clock speed — The speed, given in MHz, that indicates how fast computer components that are connected to the system bus operate. CMOS — A type of electronic circuit. Computers use a small amount of battery-powered CMOS memory to hold date, time, and system setup options. COA — Certificate of Authenticity — The Windows alpha-numeric code located on a sticker on your computer. Also referred to as the Product Key or Product ID.Consumer IR— A port on the front of the computer that allows certain software applications to be controlled by The Dell Travel Remote in some systems. In other systems, this port allows you to transfer data between the computer and infrared-compatible devices without using a cable connection.Control Panel — A Windows utility that allows you to modify operating system and hardware settings, such as display settings.controller — A chip that controls the transfer of data between the processor and memory or between the processor and devices.CRIMM — continuity rambus in-line memory module — A special module that has no memory chips and is used to fill unused RIMM slots.cursor — The marker on a display or screen that shows where the next keyboard, touch pad, or mouse action will occur. It often is a blinking solid line, an underline character, or a small arrow.
176 GlossaryDDDR SDRAM — double-data-rate SDRAM — A type of SDRAM that doubles the data burst cycle, improving system performance.DDR2 SDRAM — double-data-rate 2 SDRAM — A type of DDR SDRAM that uses a 4-bit prefetch and other architectural changes to boost memory speed to over 400 MHz.device — Hardware such as a disk drive, printer, or keyboard that is installed in or connected to your computer.device driver — See driver.DIMM — dual in-line memory module — A circuit board with memory chips that connects to a memory module on the system board.DIN connector — A round, six-pin connector that conforms to DIN (Deutsche Industrie-Norm) standards; it is typically used to connect PS/2 keyboard or mouse cable connectors.disk striping — A technique for spreading data over multiple disk drives. Disk striping can speed up operations that retrieve data from disk storage. Computers that use disk striping generally allow the user to select the data unit size or stripe width. DMA — direct memory access — A channel that allows certain types of data transfer between RAM and a device to bypass the processor.docking device — See APR.DMTF — Distributed Management Task Force — A consortium of hardware and software companies who develop management standards for distributed desktop, network, enterprise, and Internet environments.domain — A group of computers, programs, and devices on a network that are administered as a unit with common rules and procedures for use by a specific group of users. A user logs on to the domain to gain access to the resources.DRAM — dynamic random-access memory — Memory that stores information in integrated circuits containing capacitors.driver — Software that allows the operating system to control a device such as a printer. Many devices do not work properly if the correct driver is not installed in the computer.DSL — Digital Subscriber Line — A technology that provides a constant, high-speed Internet connection through an analog telephone line. dual-core — An Intel® technology in which two physical computational units exist inside a single processor package, thereby increasing computing efficiency and multi-tasking ability.
Glossary 177dual display mode — A display setting that allows you to use a second monitor as an extension of your display. Also referred to as extended display mode.DVD-R — DVD recordable — A recordable version of a DVD. Data can be recorded only once onto a DVD-R. Once recorded, the data cannot be erased or written over.DVD+RW — DVD rewritable — A rewritable version of a DVD. Data can be written to a DVD+RW disc, and then erased and written over (rewritten). (DVD+RW technology is different from DVD-RW technology.)DVD+RW drive — drive that can read DVDs and most CD media and write to DVD+RW (rewritable DVDs) discs.DVI — digital video interface — A standard for digital transmission between a computer and a digital video display.EECC — error checking and correction — A type of memory that includes special circuitry for testing the accuracy of data as it passes in and out of memory.ECP — extended capabilities port — A parallel connector design that provides improved bidirectional data transmission. Similar to EPP, ECP uses direct memory access to transfer data and often improves performance.EIDE — enhanced integrated device electronics — An improved version of the IDE interface for hard drives and CD drives.EMI — electromagnetic interference — Electrical interference caused by electromagnetic radiation.ENERGY STAR® — Environmental Protection Agency requirements that decrease the overall consumption of electricity.EPP — enhanced parallel port — A parallel connector design that provides bidirectional data transmission.ESD — electrostatic discharge — A rapid discharge of static electricity. ESD can damage integrated circuits found in computer and communications equipment.expansion card — A circuit board that installs in an expansion slot on the system board in some computers, expanding the capabilities of the computer. Examples include video, modem, and sound cards.expansion slot — A connector on the system board (in some computers) where you insert an expansion card, connecting it to the system bus.ExpressCard — A removable I/O card adhering to the PCMCIA standard. Modems and network adapters are common types of ExpressCards. ExpressCards support both the PCI Express and USB 2.0 standard.
178 GlossaryExpress Service Code — A numeric code located on a sticker on your Dell™ computer. Use the Express Service Code when contacting Dell for assistance. Express Service Code service may not be available in some countries.extended display mode — A display setting that allows you to use a second monitor as an extension of your display. Also referred to as dual display mode.extended PC Card — A PC Card that extends beyond the edge of the PC Card slot when installed.FFahrenheit — A temperature measurement scale where 32° is the freezing point and 212° is the boiling point of water.FBD — fully-buffered DIMM — A DIMM with DDR2 DRAM chips and an Advanced Memory Buffer (AMB) that speeds communication between the DDR2 SDRAM chips and the system.FCC — Federal Communications Commission — A U.S. agency responsible for enforcing communications-related regulations that state how much radiation computers and other electronic equipment can emit.fingerprint reader — A strip sensor that uses your unique fingerprint to authenticate your user identity to help secure your computer. folder — A term used to describe space on a disk or drive where files are organized and grouped. Files in a folder can be viewed and ordered in various ways, such as alphabetically, by date, and by size.format — The process that prepares a drive or disk for file storage. When a drive or disk is formatted, the existing information on it is lost.FSB — front side bus — The data path and physical interface between the processor and RAM.FTP — file transfer protocol — A standard Internet protocol used to exchange files between computers connected to the Internet.GG — gravity — A measurement of weight and force.GB — gigabyte — A measurement of data storage that equals 1024 MB (1,073,741,824 bytes). When used to refer to hard drive storage, the term is often rounded to 1,000,000,000 bytes.
Glossary 179GHz — gigahertz — A measurement of frequency that equals one thousand million Hz, or one thousand MHz. The speeds for computer processors, buses, and interfaces are often measured in GHz.graphics mode — A video mode that can be defined as x horizontal pixels by y vertical pixels by z colors. Graphics modes can display an unlimited variety of shapes and fonts.GUI — graphical user interface — Software that interacts with the user by means of menus, windows, and icons. Most programs that operate on the Windows operating systems are GUIs.Hhard drive — A drive that reads and writes data on a hard disk. The terms hard drive and hard disk are often used interchangeably.heat sink — A metal plate on some processors that helps dissipate heat.hibernate mode — A power management mode that saves everything in memory to a reserved space on the hard drive and then turns off the computer. When you restart the computer, the memory information that was saved to the hard drive is automatically restored.HDMI — The High-Definition Multimedia Interface (HDMI) is an all-digital audio/video interface capable of transmitting uncompressed streams.HTTP — hypertext transfer protocol — A protocol for exchanging files between computers connected to the Internet. Hyper-Threading — Hyper-Threading is an Intel technology that can enhance overall computer performance by allowing one physical processor to function as two logical processors, capable of performing certain tasks simultaneously.Hz — hertz — A unit of frequency measurement that equals 1 cycle per second. Computers and electronic devices are often measured in kilohertz (kHz), megahertz (MHz), gigahertz (GHz), or terahertz (THz).IIC — integrated circuit — A semiconductor wafer, or chip, on which thousands or millions of tiny electronic components are fabricated for use in computer, audio, and video equipment. IDE — integrated device electronics — An interface for mass storage devices in which the controller is integrated into the hard drive or CD drive.IEEE 1394 — Institute of Electrical and Electronics Engineers, Inc. — A high-performance serial bus used to connect IEEE 1394-compatible devices, such as digital cameras and DVD players, to the computer.
180 Glossaryinfrared sensor — A port that allows you to transfer data between the computer and infrared-compatible devices without using a cable connection.integrated — Usually refers to components that are physically located on the computer’s system board. Also referred to as built-in.I/O — input/output — An operation or device that enters and extracts data from your computer. Keyboards and printers are I/O devices. I/O address — An address in RAM that is associated with a specific device (such as a serial connector, parallel connector, or expansion slot) and allows the processor to communicate with that device.IrDA — Infrared Data Association — The organization that creates international standards for infrared communications.IRQ — interrupt request — An electronic pathway assigned to a specific device so that the device can communicate with the processor. Each device connection must be assigned an IRQ. Although two devices can share the same IRQ assignment, you cannot operate both devices simultaneously.ISP — Internet service provider — A company that allows you to access its host server to connect directly to the Internet, send and receive e-mail, and access websites. The ISP typically provides you with a software package, user name, and access phone numbers for a fee. KKb — kilobit — A unit of data that equals 1024 bits. A measurement of the capacity of memory integrated circuits.KB — kilobyte — A unit of data that equals 1024 bytes but is often referred to as 1000 bytes.key combination — A command requiring you to press multiple keys at the same time.kHz — kilohertz — A measurement of frequency that equals 1000 Hz.LLAN — local area network — A computer network covering a small area. A LAN usually is confined to a building or a few nearby buildings. A LAN can be connected to another LAN over any distance through telephone lines and radio waves to form a wide area network (WAN).LCD — liquid crystal display — The technology used by portable computer and flat-panel displays.
Glossary 181LED — light-emitting diode — An electronic component that emits light to indicate the status of the computer.local bus — A data bus that provides a fast throughput for devices to the processor.LPT — line print terminal — The designation for a parallel connection to a printer or other parallel device. MMb — megabit — A measurement of memory chip capacity that equals 1024 Kb.Mbps — megabits per second — One million bits per second. This measurement is typically used for transmission speeds for networks and modems.MB — megabyte — A measurement of data storage that equals 1,048,576 bytes. 1 MB equals 1024 KB. When used to refer to hard drive storage, the term is often rounded to 1,000,000 bytes.MB/sec — megabytes per second — One million bytes per second. This measurement is typically used for data transfer ratings.media bay — A bay that supports devices such as optical drives, a second battery, or a Dell TravelLite™ module.memory — A temporary data storage area inside your computer. Because the data in memory is not permanent, it is recommended that you frequently save your files while you are working on them, and always save your files before you shut down the computer. Your computer can contain several different forms of memory, such as RAM, ROM, and video memory. Frequently, the word memory is used as a synonym for RAM.memory address — A specific location where data is temporarily stored in RAM.memory mapping — The process by which the computer assigns memory addresses to physical locations at start-up. Devices and software can then identify information that the processor can access.memory module — A small circuit board containing memory chips, which connects to the system board.MHz — megahertz — A measure of frequency that equals 1 million cycles per second. The speeds for computer processors, buses, and interfaces are often measured in MHz.Mini PCI — A standard for integrated peripheral devices with an emphasis on communications such as modems and NICs. A Mini PCI card is a small external card that is functionally equivalent to a standard PCI expansion card.Mini Card — A small card designed for integrated peripherals, such as communication NICs. The Mini Card is functionally equivalent to a standard PCI expansion card.
182 GlossaryMobile Broadband network — (also known as a WWAN) is a series of interconnected computers that communicate with each other through wireless cellular technology and provides Internet access in the same varied locations from which cellular telephone service is available. Your computer can maintain the Mobile Broadband network connection regardless of its physical location, as long as the computer remains in the service area of your cellular service provider.modem — A device that allows your computer to communicate with other computers over analog telephone lines. Three types of modems include: external, PC Card, and internal. You typically use your modem to connect to the Internet and exchange e-mail.module bay — See media bay.MP — megapixel — A measure of image resolution used for digital cameras.ms — millisecond — A measure of time that equals one thousandth of a second. Access times of storage devices are often measured in ms.Nnetwork adapter — A chip that provides network capabilities. A computer may include a network adapter on its system board, or it may contain a PC Card with an adapter on it. A network adapter is also referred to as a NIC (network interface controller).NIC — See network adapter.notification area — The section of the Windows taskbar that contains icons for providing quick access to programs and computer functions, such as the clock, volume control, and print status. Also referred to as system tray.ns — nanosecond — A measure of time that equals one billionth of a second.NVRAM — nonvolatile random access memory — A type of memory that stores data when the computer is turned off or loses its external power source. NVRAM is used for maintaining computer configuration information such as date, time, and other system setup options that you can set.Ooptical drive — A drive that uses optical technology to read or write data from CDs, DVDs, or DVD+RWs. Example of optical drives include CD drives, DVD drives, CD-RW drives, and CD-RW/DVD combo drives.
Glossary 183Pparallel connector — An I/O port often used to connect a parallel printer to your computer. Also referred to as an LPT port.partition — A physical storage area on a hard drive that is assigned to one or more logical storage areas known as logical drives. Each partition can contain multiple logical drives.PC Card — A removable I/O card adhering to the PCMCIA standard. Modems and network adapters are common types of PC Cards.PCI — peripheral component interconnect — PCI is a local bus that supports 32-and 64-bit data paths, providing a high-speed data path between the processor and devices such as video, drives, and networks.PCI Express — A modification to the PCI interface that boosts the data transfer rate between the processor and the devices attached to it. PCI Express can transfer data at speeds from 250 MB/sec to 4 GB/sec. If the PCI Express chip set and the device are capable of different speeds, they will operate at the slower speed.PCMCIA — Personal Computer Memory Card International Association — The organization that establishes standards for PC Cards.PIO — programmed input/output — A method of transferring data between two devices through the processor as part of the data path.pixel — A single point on a display screen. Pixels are arranged in rows and columns to create an image. A video resolution, such as 800 x 600, is expressed as the number of pixels across by the number of pixels up and down.Plug-and-Play — The ability of the computer to automatically configure devices. Plug and Play provides automatic installation, configuration, and compatibility with existing hardware if the BIOS, operating system, and all devices are Plug and Play compliant.POST — power-on self-test — Diagnostics programs, loaded automatically by the BIOS, that perform basic tests on the major computer components, such as memory, hard drives, and video. If no problems are detected during POST, the computer continues the start-up.processor — A computer chip that interprets and executes program instructions. Sometimes the processor is referred to as the CPU (central processing unit).PS/2 — personal system/2 — A type of connector for attaching a PS/2-compatible keyboard, mouse, or keypad.PXE — pre-boot execution environment — A WfM (Wired for Management) standard that allows networked computers that do not have an operating system to be configured and started remotely.
184 GlossaryRRAID — redundant array of independent disks — A method of providing data redundancy. Some common implementations of RAID include RAID 0, RAID 1, RAID 5, RAID 10, and RAID 50.RAM — random-access memory — The primary temporary storage area for program instructions and data. Any information stored in RAM is lost when you shut down your computer.readme file — A text file included with a software package or hardware product. Typically, readme files provide installation information and describe new product enhancements or corrections that have not yet been documented.read-only — Data and/or files you can view but cannot edit or delete. A file can have read-only status if:• It resides on a physically write-protected floppy disk, CD, or DVD.• It is located on a network in a directory and the system administrator has assigned rights only to specific individuals.refresh rate — The frequency, measured in Hz, at which your screen's horizontal lines are recharged (sometimes also referred to as its vertical frequency). The higher the refresh rate, the less video flicker can be seen by the human eye.resolution — The sharpness and clarity of an image produced by a printer or displayed on a monitor. The higher the resolution, the sharper the image.RFI — radio frequency interference — Interference that is generated at typical radio frequencies, in the range of 10 kHz to 100,000 MHz. Radio frequencies are at the lower end of the electromagnetic frequency spectrum and are more likely to have interference than the higher frequency radiations, such as infrared and light.ROM — read-only memory — Memory that stores data and programs that cannot be deleted or written to by the computer. ROM, unlike RAM, retains its contents after you shut down your computer. Some programs essential to the operation of your computer reside in ROM.RPM — revolutions per minute — The number of rotations that occur per minute. Hard drive speed is often measured in rpm.RTC — real time clock — Battery-powered clock on the system board that keeps the date and time after you shut down the computer.RTCRST — real-time clock reset — A jumper on the system board of some computers that can often be used for troubleshooting problems.
Glossary 185SSAS — serial attached SCSI — A faster, serial version of the SCSI interface (as opposed to the original SCSI parallel architecture).SATA — serial ATA — A faster, serial version of the ATA (IDE) interface.ScanDisk — A Microsoft utility that checks files, folders, and the hard disk’s surface for errors. ScanDisk often runs when you restart the computer after it has stopped responding.SCSI — small computer system interface — A high-speed interface used to connect devices to a computer, such as hard drives, CD drives, printers, and scanners. The SCSI can connect many devices using a single controller. Each device is accessed by an individual identification number on the SCSI controller bus.SDRAM — synchronous dynamic random-access memory — A type of DRAM that is synchronized with the optimal clock speed of the processor.serial connector — An I/O port often used to connect devices such as a handheld digital device or digital camera to your computer.Service Tag — A bar code label on your computer that identifies your computer when you access Dell Support at support.dell.com or when you call Dell for customer service or technical support.setup program — A program that is used to install and configure hardware and software. The setup.exe or install.exe program comes with most Windows software packages. Setup program differs from system setup.shortcut — An icon that provides quick access to frequently used programs, files, folders, and drives. When you place a shortcut on your Windows desktop and double-click the icon, you can open its corresponding folder or file without having to find it first. Shortcut icons do not change the location of files. If you delete a shortcut, the original file is not affected. Also, you can rename a shortcut icon.SIM — Subscriber Identity Module — A SIM card contains a microchip that encrypts voice and data transmissions. SIM cards can be used in phones or portable computers.smart card — A card that is embedded with a processor and a memory chip. Smart cards can be used to authenticate a user on computers equipped for smart cards.S/PDIF — Sony/Philips Digital Interface — An audio transfer file format that allows the transfer of audio from one file to another without converting it to and from an analog format, which could degrade the quality of the file.standby mode — A power management mode that shuts down all unnecessary computer operations to save energy.
186 GlossaryStrike Zone™ — Reinforced area of the platform base that protects the hard drive by acting as a dampening device when a computer experiences resonating shock or is dropped (whether the computer is on or off).surge protectors — Prevent voltage spikes, such as those that may occur during an electrical storm, from entering the computer through the electrical outlet. Surge protectors do not protect against lightning strikes or against brownouts, which occur when the voltage drops more than 20 percent below the normal AC-line voltage level.Network connections cannot be protected by surge protectors. Always disconnect the network cable from the network connector during electrical storms.SVGA — super-video graphics array — A video standard for video cards and controllers. Typical SVGA resolutions are 800 x 600 and 1024 x 768.The number of colors and resolution that a program displays depends on the capabilities of the monitor, the video controller and its drivers, and the amount of video memory installed in the computer.S-video TV-out — A connector used to attach a TV or digital audio device to the computer.SXGA — super-extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1280 x 1024.SXGA+ — super-extended graphics array plus — A video standard for video cards and controllers that supports resolutions up to 1400 x 1050.system board — The main circuit board in your computer. Also known as the motherboard.system setup — A utility that serves as an interface between the computer hardware and the operating system. System setup allows you to configure user-selectable options in the BIOS, such as date and time or system password. Unless you understand what effect the settings have on the computer, do not change the settings for this program.TTAPI — telephony application programming interface — Enables Windows programs to operate with a wide variety of telephony devices, including voice, data, fax, and video.text editor — A program used to create and edit files that contain only text; for example, Windows Notepad uses a text editor. Text editors do not usually provide word wrap or formatting functionality (the option to underline, change fonts, and so on).
Glossary 187TPM — trusted platform module — A hardware-based security feature that when combined with security software enhances network and computer security by enabling features such as file and e-mail protection.travel module — A plastic device designed to fit inside the module bay of a portable computer to reduce the weight of the computer.UUAC — user account control— Microsoft Windows® Vista™ security feature that, when enabled, provides an added layer of security between user accounts and access to operating system settings.UMA — unified memory allocation — System memory dynamically allocated to video.UPS — uninterruptible power supply — A backup power source used when the electrical power fails or drops to an unacceptable voltage level. A UPS keeps a computer running for a limited amount of time when there is no electrical power. UPS systems typically provide surge suppression and may also provide voltage regulation. Small UPS systems provide battery power for a few minutes to enable you to shut down your computer.USB — universal serial bus — A hardware interface for a low-speed device such as a USB-compatible keyboard, mouse, joystick, scanner, set of speakers, printer, broadband devices (DSL and cable modems), imaging devices, or storage devices. Devices are plugged directly in to a 4-pin socket on your computer or in to a multi-port hub that plugs in to your computer. USB devices can be connected and disconnected while the computer is turned on, and they can also be daisy-chained together.UTP — unshielded twisted pair — Describes a type of cable used in most telephone networks and some computer networks. Pairs of unshielded wires are twisted to protect against electromagnetic interference, rather than relying on a metal sheath around each pair of wires to protect against interference.UXGA — ultra extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1600 x 1200.Vvideo controller — The circuitry on a video card or on the system board (in computers with an integrated video controller) that provides the video capabilities—in combination with the monitor—for your computer.video memory — Memory that consists of memory chips dedicated to video functions. Video memory is usually faster than system memory. The amount of video memory
188 Glossaryinstalled primarily influences the number of colors that a program can display.video mode — A mode that describes how text and graphics are displayed on a monitor. Graphics-based software, such as Windows operating systems, displays in video modes that can be defined as x horizontal pixels by y vertical pixels by z colors. Character-based software, such as text editors, displays in video modes that can be defined as x columns by y rows of characters.video resolution — See resolution.virus — A program that is designed to inconvenience you or to destroy data stored on your computer. A virus program moves from one computer to another through an infected disk, software downloaded from the Internet, or e-mail attachments. When an infected program starts, its embedded virus also starts.A common type of virus is a boot virus, which is stored in the boot sectors of a floppy disk. If the floppy disk is left in the drive when the computer is shut down and then turned on, the computer is infected when it reads the boot sectors of the floppy disk expecting to find the operating system. If the computer is infected, the boot virus may replicate itself onto all the floppy disks that are read or written in that computer until the virus is eradicated.V — volt — The measurement of electric potential or electromotive force. One V appears across a resistance of 1 ohm when a current of 1 ampere flows through that resistance.WW — watt — The measurement of electrical power. One W is 1 ampere of current flowing at 1 volt.WHr — watt-hour — A unit of measure commonly used to indicate the approximate capacity of a battery. For example, a 66-WHr battery can supply 66 W of power for 1 hour or 33 W for 2 hours.wallpaper — The background pattern or picture on the Windows desktop. Change your wallpaper through the Windows Control Panel. You can also scan in your favorite picture and make it wallpaper.WLAN — wireless local area network. A series of interconnected computers that communicate with each other over the air waves using access points or wireless routers to provide Internet access.write-protected — Files or media that cannot be changed. Use write-protection when you want to protect data from being changed or destroyed. To write-protect a 3.5-inch floppy disk, slide its write-protect tab to the open position.WPAN — wireless personal area network. A computer network used for communica-tion among computer devices (including telephones and personal digital assistants)
Glossary 189close to one person.WWAN — wireless wide area network. A wireless high-speed data network using cellular technology and covering a much larger geographic area than WLAN. Also know as Mobile Broadband network.WXGA — wide-aspect extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1280 x 800.XXGA — extended graphics array — A video standard for video cards and controllers that supports resolutions up to 1024 x 768.ZZIF — zero insertion force — A type of socket or connector that allows a computer chip to be installed or removed with no stress applied to either the chip or its socket.Zip — A popular data compression format. Files that have been compressed with the Zip format are called Zip files and usually have a filename extension of .zip. A special kind of zipped file is a self-extracting file, which has a filename extension of .exe. You can unzip a self-extracting file by double-clicking it.Zip drive — A high-capacity floppy drive developed by Iomega Corporation that uses 3.5-inch removable disks called Zip disks. Zip disks are slightly larger than regular floppy disks, about twice as thick, and hold up to 100 MB of data.
190 Glossary
Index 191IndexNumerics8-in-1 memory card reader, 75Aaudio deviceconnecting, 61enabling, 69audio. See soundBbatterycharge gauge, 47charging, 49checking the charge, 46performance, 45power meter, 47removing, 50storing, 51blanksExpressCards, 73, 75removing, 74, 76Bluetooth wireless technology carddevice status light, 29installing, 145Blu-ray Disc, 58, 96boot sequence, 166brightnessadjusting, 43Ccarnet, 148CDblank, 57CD-RW drive problems, 97drive problems, 97Check Disk, 97cleaningdisplay, 168keyboard, 168media, 169mouse, 169touch pad, 169computercrashes, 107-108restore to previous operating state, 122slow performance, 99, 109specifications, 155stops responding, 107connectingaudio device, 61Mobile Broadband network, 83TV, 61contacting Dell, 154
192 Indexcopying CDshelpful tips, 58how to, 56copying DVDshelpful tips, 58how to, 56DDellcontacting, 154Dell Diagnosticsabout, 91starting from the Drivers and Utilities media, 93starting from your hard drive, 91Dell MediaDirectabout, 26problems, 108Dell support site, 15DellConnect, 150Device Driver Rollback, 119device latch releasedescription, 37device status lightsdescription, 28diagnosticsDell, 91displayadjusting brightness, 43description, 26resolution, 44switching the video image, 43documentationEnd User License Agreement, 14ergonomics, 14online, 15Product Information Guide, 14regulatory, 14safety, 14warranty, 14Dolby headphones, setting up, 69driversabout, 118identifying, 119reinstalling, 119Drivers and Utilities media, 13about, 120Dell Diagnostics, 91drivesproblems, 96See also hard driveSee also optical driveDVDblank, 57drive problems, 97
Index 193EEnd User License Agreement, 14ergonomics information, 14error messages, 99ExpressCard slotdescription, 33ExpressCards, 73blanks, 73-75installing, 74removing, 74FFCM. See Flash Cache ModuleFlash Cache Module, 143Hhard driveproblems, 97replacing, 127returning to Dell, 129hardwareDell Diagnostics, 91Hardware Troubleshooter, 121hinge coverremoving, 130IIEEE 1394 connectordescription, 31problems, 105installing, 139Internet connectionabout, 19options, 19setting up, 20Kkeyboardnumeric keypad, 39problems, 105removing, 132shortcuts, 39keypadnumeric, 39LlabelsMicrosoft Windows, 14Service Tag, 14lost computer, 89
194 IndexMmediaplaying, 53media control buttonsDell MediaDirect button, 60description, 27memoryinstalling, 134removing, 134-135replacing, 136memory card, 75blanks, 76installing, 75reader, 27removing, 76types, 75memory card reader, 75memory module coverdescription, 36messageserror, 99microphonedirectional, 71Mini Cardinstalling, 138Mobile Broadbandnetwork connections, 83problems, 110See also wireless switchmodem connectordescription, 35monitor. See displayNnetworkfind info, 13installing WLAN Mini Card, 138Mobile Broadband (WWAN), 110problems, 110network connectordescription, 32Ooperating systemreinstalling Windows Vista, 122Pphone numbers, 154powerline conditioners, 23problems, 111protection devices, 23surge protectors, 23UPS, 23power buttondescription, 26power lightconditions, 111printercable, 21connecting, 21problems, 112setting up, 21USB, 22
Index 195problemsblue screen, 108CD drive, 97CD-RW drive, 97computer crashes, 107-108computer does not start up, 107computer stops responding, 107Dell Diagnostics, 91Dell MediaDirect, 108drives, 96DVD drive, 97error messages, 99hard drive, 97IEEE 1394 connector, 105keyboard, 105lockups, 107network, 110power, 111power light conditions, 111printer, 112program crashes repeatedly, 107program stops responding, 107programs and Windows compatibility, 108restore computer to previous operating state, 122restore operating system to previous state, 122scanner, 113slow computer performance, 99, 109software, 107-109sound and speakers, 114speakers, 114spyware, 99, 109video and monitorProduct Information Guide, 14QQuickSet Help, 16RRAM. See memoryregulatory information, 14reinstallingWindows Vista, 122resolutionsetting, 44SS/PDIF digital audioenabling, 69safety instructions, 14scannerproblems, 113screen. See displaysecurity cable slotdescription, 33Service Tag, 14SIM. See Subscriber Identity Modulesoftwareproblems, 108-109software and hardware incompatibilities, 121
196 Indexsoundproblems, 114volume, 114speakersproblems, 114volume, 114specifications, 155spyware, 99, 109stolen computer, 89Subscriber Identity Module, 138supportcontacting Dell, 154support website, 15System Restore, 122system setup programcommonly used options, 166screens, 166viewing, 166Ttelephone numbers, 154touch pad, 41cleaning, 169customizing, 42touch pad buttonsdescription, 27track stick/touch pad buttonsdescription, 27transferring information to a new computer, 21traveling with the computerby air, 148identification tag, 147packing, 147tips, 148troubleshootingDell Diagnostics, 91Hardware Troubleshooter, 121restore computer to previous operating state, 122TVconnecting, 61Uuninterruptible power supply. See UPSUPS, 23Vvideoproblems, 116video controllerdetermining configuration, 25volumeadjusting, 114
Index 197Wwarranty information, 14WindowsDevice Driver Rollback, 119Windows Easy Transfer wizard, 21Windows VistaProgram Compatibility wizard, 108reinstalling, 122System Restore, 122Windows Easy Transfer wizard, 21wizardsProgram Compatibility wizard, 108Windows Easy Transfer, 21WLAN, 139installing Mini Card, 138WWANinstalling, 141See Mobile Broadband
198 Index

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