Brother Fax 2820 2910 2920 Mfc 7220 7225N Users Manual ALL_SF_UG_US_B+

Brother-Fax-575-Owner-S-Manual brother-fax-575-owner-s-manual

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FAX-2820, FAX-2910, FAX-2920, MFC-7220, MFC-7225N to the manual 2fb61b14-7b0e-b674-111d-0bbedefecb25

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USER’S GUIDE FAX-2820/FAX-2910/FAX-2920/MFC-7220/MFC-7225N

USER’S GUIDE

FAX-2820

FAX-2910

FAX-2920

MFC-7220

MFC-7225N

Version C

If you need to call Customer Service

Please complete the following information for future

reference:

Model Number: FAX-2820, FAX-2910, FAX-2920, MFC-7220

and MFC-7225N

(Circle your model number)

Serial Number:*

Date of Purchase:

Place of Purchase:

* The serial number is on the back of the unit. Retain this

User’s Guide with your sales receipt as a permanent

record of your purchase, in the event of theft, fire or

warranty service.

By registering your product with Brother, you will be recorded as

the original owner of the product. Your registration with Brother:

■may serve as confirmation of the purchase date of your

product should you lose your receipt;

■may support an insurance claim by you in the event of

product loss covered by insurance; and,

■will help us notify you of enhancements to your product and

special offers.

The most convenient and efficient way to register your new

product is on-line at http://www.brother.com/registration

http://www.brother.com/registration

Brother numbers

By registering your product with Brother International Corporation, you will be recorded as the

original owner of the product. Your registration with Brother:

■may serve as confirmation of the purchase date of your product should you lose your receipt;

■may support an insurance claim by you in the event of product loss covered by insurance; and,

■will help us notify you of enhancements to your product and special offers.

Please complete and fax the Brother Warranty Registration And Test Sheet or, for your

convenience and most efficient way to register your new product, register on-line at

Frequently asked questions (FAQs)

The Brother Solutions Center is our one-stop resource for all your Fax Machine/Multi-Function

Center needs. You can download the latest software, documents and utilities, read FAQs and

troubleshooting tips, and learn how to get the most from your Brother product.

Note

(FAX-2820, FAX-2920, MFC-7220 and MFC-7225 only)

■You can check here for Brother driver updates.

■To keep your machine performance up to date, check here for the latest firmware upgrade (for

Windows® only).

For Customer Service

Service Center Locator (USA only)

For the location of a Brother authorized service center, call 1-800-284-4357.

Service Center Locations (Canada only)

For the location of a Brother authorized service center, call 1-877-BROTHER.

IMPORTANT

For technical help, you must call the country where you bought the machine. Calls must be made

from within that country.

In USA: 1-800-284-4329

1-901-379-1215 (fax)

1-800-284-3238 (TTY service for the hearing-impaired)

In Canada: 1-877-BROTHER

(514) 685-4898 (fax)

http://www.brother.com/registration

http://solutions.brother.com

Brother fax back system (USA only)

Brother has installed an easy-to-use fax back system, so you can get instant answers to common

technical questions and product information for all Brother products. This system is available 24

hours a day, 7 days a week. You can use the system to receive faxed instructions and an Index

of fax back subjects.

Ordering accessories and supplies

For best quality results use only genuine Brother accessories, which are available at most Brother

retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover,

or American Express credit card, you can order accessories directly from Brother. (In the USA,

you can visit us online for a complete selection of the Brother accessories and supplies that are

available for purchase.)

In USA only: 1-800-521-2846

In USA: 1-877-552-MALL (6255)

1-800-947-1445 (fax)

In Canada: 1-877-BROTHER

Description Item

Toner Cartridge TN-350 (Prints up to 2,500 pages)

Drum Unit DR-350

Telephone Line Cord LG3077001

Telephone Handset LE5803016 (FAX-2820/FAX-2910/FAX-2920)

LE5803003 (MFC-7220/MFC-7225N)

Handset Curled Cord LG6156001 (FAX-2820/FAX-2910/FAX-2920)

LG6156003 (MFC-7220/MFC-7225N)

IEEE-1284 Bi-directional Cable

(MFC-7220 and MFC-7225N only) F2A046-10

Power Protector for A/C Power Telephone

Line Surges and Voltage Spikes (2 outlets) QPD120

Power Protector for A/C Power Telephone

Line Surges and Voltage Spikes (8 outlets) FX120

External Wireless Print/Scan Server (Option)

(MFC-7220 and MFC-7225N only) NC-2200w

External Print Sever (Option)

(MFC-7220 and MFC-7225N only) NC-2100p

User's Guide LS0054001 (English for USA and Canada)

LF6772002 (French for Canada)

Quick Setup Guide FAX-2820/FAX-2910/FAX-2920

LS0059001 (English for USA and Canada)

LF6771002 (French for Canada)

MFC-7220/MFC-7225N

LF6791001 (English for USA and Canada)

LF6791002 (French for Canada)

http://www.brothermall.com

iii

Notice - Disclaimer of Warranties

(USA and Canada)

BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR

AGENTS (COLLECTIVELY BROTHER’S LICENSOR) MAKE NO WARRANTIES,

EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED

WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR

PURPOSE, REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES NOT

WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE

OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS

CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE. THE

ENTIRE RISK AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS

ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED

BY SOME STATES IN THE USA AND SOME PROVINCES IN CANADA. THE ABOVE

EXCLUSION MAY NOT APPLY TO YOU.

IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU FOR ANY

CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES (INCLUDING DAMAGES

FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS

INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE

THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN ADVISED OF THE

POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES IN THE USA AND SOME

PROVINCES IN CANADA DO NOT ALLOW THE EXCLUSION OR LIMITATION OF

LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE

LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT BROTHER’S LICENSOR’S

LIABILITY TO YOU FOR ACTUAL DAMAGES FROM ANY CAUSE WHATSOEVER, AND

REGARDLESS OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT

(INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE), WILL BE

LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this manual has been compiled and

published, covering the latest product descriptions and specifications.

The contents of this manual and the specifications of this product are subject to change

without notice.

Brother reserves the right to make changes without notice in the specifications and

materials contained herein and shall not be responsible for any damages (including

consequential) caused by reliance on the materials presented, including but not limited to

typographical and other errors relating to the publication.

Brother® One Year Limited Warranty and Replacement Service

(USA only)

Who is covered:

• This limited warranty ("warranty") is given

only to the original end-use/retail purchaser

(referred to in this warranty as "Original

Purchaser") of the accompanying product,

consumables and accessories (collectively

referred to in this warranty as "this

Product").

• If you purchased a product from someone

other than an authorized Brother reseller in

the United States or if the product was used

(including but not limited to floor models or

refurbished product), prior to your purchase

you are not the Original Purchaser and the

product that you purchased is not covered

by this warranty.

What is covered:

• This Product includes a Machine and

Consumable and Accessory Items.

Consumable and Accessory Items include

but are not limited to print heads, toner,

drums, ink cartridges, print cartridges, refill

ribbons, thermal PLUS paper, thermal

paper, and the cordless handset battery.

• Except as otherwise provided herein,

Brother warrants that the Machine and the

accompanying Consumable and Accessory

Items will be free from defects in materials

and workmanship, when used under normal

conditions.

• This warranty applies only to products

purchased and used in the United States.

For products purchased in, but used

outside, the United States, this warranty

covers only warranty service within the

United States (and does not include

shipping outside the United States).

•

What is the length of the Warranty

Periods:

• Machines: one year from the original

purchase date.

• Accompanying Consumable and Accessory

Items: 90 days from the original purchase

date or the rated life of consumable,

whichever comes first.

What is NOT covered:

This warranty does not cover:

(1)Physical damage to this Product;

(2)Damage caused by improper installation,

improper or abnormal use, misuse, neglect

or accident (including but not limited to

transporting this Product without the

proper preparation and/or packaging);

(3)Damage caused by another device or

software used with this Product (including

but not limited to damage resulting from

use of non Brother®-brand parts and

Consumable and Accessory Items);

(4)Consumable and Accessory Items that

expired in accordance with a rated life;

and,

(5)Problems arising from other than defects

in materials or workmanship.

(6)Normal Periodic Maintenance Items, such

as Paper Feeding Kit, Fuser and Laser

Units.

This limited warranty is VOID if this Product

has been altered or modified in any way

(including but not limited to attempted

warranty repair without authorization from

Brother and/or alteration/removal of the serial

number).

What to do if you think your Product is

eligible for warranty service:

Report your issue to either our Customer

Service Hotline at 1-800-284-4329 for Fax,

MFC and DCP and 1-800-276-7746 for

Printers, or to a Brother Authorized Service

Center within the applicable warranty

period. Supply Brother or the Brother

Authorized Service Center with a copy of your

dated bill of sale showing that this Product

was purchased within the U.S. For the name

of local Brother Authorized Service Center(s),

call 1-800-521-2846.

What Brother will ask you to do:

After contacting Brother or a Brother

Authorized Service Center, you may be

required to deliver (by hand if you prefer) or

send the Product properly packaged, freight

prepaid, to the Authorized Service Center

together with a photocopy of your bill of sale.

You are responsible for the cost of

shipping, packing product, and insurance

(if you desire). You are also responsible

for loss or damage to this Product in

shipping.

What Brother will do:

If the problem reported concerning your

Machine and/or accompanying Consumable

and Accessory Items is covered by this

warranty and if you first reported the problem

to Brother or an Authorized Service Center

within the applicable warranty period, Brother

or its Authorized Service Center will repair or

replace the Machine and/or accompanying

Consumable and Accessory Items at no

charge to you for parts or labor. The decision

as to whether to repair or replace the Machine

and/or accompanying Consumable and

Accessory Items is made by Brother in its

sole discretion.

Brother® One Year Limited Warranty and Replacement Service

(USA only)

Brother reserves the right to supply a

refurbished or remanufactured replacement

Machine and/or accompanying Consumable

and Accessory Items and use refurbished

parts provided such replacement products

conform to the manufacturer's specifications

for new product/parts. The repaired or

replacement Machine and/or accompanying

Consumable and Accessory Items will be

returned to you freight prepaid or made

available for you to pick up at a conveniently

located Authorized Service Center.

If the Machine and/or accompanying

Consumable and Accessory Items are not

covered by this warranty (either stage), you

will be charged for shipping the Machine

and/or accompanying Consumable and

Accessory Items back to you and charged for

any service and/or replacement

parts/products at Brother's then current

published rates.

The foregoing are your sole (i.e., only) and

exclusive remedies under this warranty.

What happens when Brother elects to

replace your Machine:

When a replacement Machine is authorized by

Brother, and you have delivered the Machine

to an Authorized Service Center, the

Authorized Service Center will provide you

with a replacement Machine after receiving

one from Brother. If you are dealing directly

with Brother, Brother will send to you a

replacement Machine with the understanding

that you will, after receipt of the replacement

Machine, supply the required proof of

purchase information, together with the

Machine that Brother agreed to replace. You

are then expected to pack the Machine that

Brother agreed to replace in the package from

the replacement Machine and return it to

Brother using the pre-paid freight bill supplied

by Brother in accordance with the instructions

provided by Brother. Since you will be in

possession of two machines, Brother will

require that you provide a valid major credit

card number. Brother will issue a hold against

the credit card account number that you

provide until Brother receives your original

Product and determines that your original

Product is entitled to warranty coverage. Your

credit card will be charged up to the cost of a

new Product only if: (i) you do not return your

original Product to Brother within five (5)

business days; (ii) the problems with your

original Product are not covered by the limited

warranty; (iii) the proper packaging

instructions are not followed and has caused

damage to the product; or (iv) the warranty

period on your original Product has expired or

has not been sufficiently validated with a copy

of the proof of purchase (bill of sale). The

replacement Machine you receive (even if

refurbished or remanufactured) will be

covered by the balance of the limited warranty

period remaining on the original Product, plus

an additional thirty (30) days. You will keep the

replacement Machine that is sent to you and

your original Machine shall become the

property of Brother. Retain your original

Accessory Items and a copy of the return

freight bill, signed by the courier.

Limitations:

Brother is not responsible for damage to or

loss of any equipment, media, programs or

data related to the use of this Product. Except

for that repair or replacement as described

above, Brother shall not be liable for any

direct, indirect, incidental or consequential

damages or specific relief. Because some

states do not allow the exclusion or limitation

of consequential or incidental damages, the

above limitation may not apply to you.

THIS WARRANTY IS GIVEN IN LIEU OF

ALL OTHER WARRANTIES, WRITTEN OR

ORAL, WHETHER EXPRESSED BY

AFFIRMATION, PROMISE, DESCRIPTION,

DRAWING, MODEL OR SAMPLE. ANY AND

ALL WARRANTIES OTHER THAN THIS

ONE, WHETHER EXPRESS OR IMPLIED,

INCLUDING IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A

PARTICULAR PURPOSE, ARE HEREBY

DISCLAIMED.

• This Limited Warranty is the only warranty

that Brother is giving for this Product. It is the

final expression and the exclusive and only

statement of Brother's obligations to you. It

replaces all other agreements and

understandings that you may have with

Brother or its representatives.

• This warranty gives you certain rights and

you may also have other rights that may

vary from state to state.

• This Limited Warranty (and Brother's

obligation to you) may not be changed in

any way unless you and Brother sign the

same piece of paper in which we (1) refer to

this Product and your bill of sale date, (2)

describe the change to this warranty and (3)

agree to make that change.

Important: We recommend that you keep all

original packing materials, in the event that

you ship this Product.

BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE

LIMITED WARRANTY

(Canada only)

Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts,

Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service

Centers, will repair this MFC/Facsimile machine free of charge if defective in material or

workmanship. This Limited Warranty does not include cleaning, consumables (including,

without limitation, print cartridges, print head, toner and drum) or damage caused by accident,

neglect, misuse or improper installation or operation, any damage caused from service,

maintenance, modifications, or tampering by anyone other than a Brother Authorized Service

Representative, or from the use of supplies or consumable items that are non-Brother

products. Operation of the MFC/Facsimile machine in excess of the specifications or with the

Serial Number or Rating Label removed shall be deemed abuse and all repairs thereafter

shall be the sole liability of the end-user/purchaser. In order to obtain warranty service, the

MFC/Facsimile machine must be delivered or shipped freight prepaid by the end

user/purchaser to a “Brother” Authorized Service Center, together with your Proof of

Purchase in the form of a Sales Receipt.

For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on applicable

models) during shipping will cause severe damage to the MFC/Facsimile and will VOID the

Warranty. (Refer to your User’s Guide for proper packaging.)

For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your print

head resulting from packing without the ink cartridges will VOID your warranty. (Refer to your

User’s Guide for proper packaging.)

BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED

INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE

EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY WAIVED.

No oral or written information, advice or representation provided by Brother, its Authorized

Service Centers, Distributors, Dealers, Agents or employees, shall create another warranty

or modify this warranty. This warranty states Brother’s entire liability and your exclusive

remedy against Brother for any failure of the MFC/Facsimile machine to operate properly.

Neither Brother nor anyone else involved in the development, production, or delivery of this

MFC/Facsimile machine shall be liable for any indirect, incidental, special, consequential,

exemplary, or punitive damages, including lost profits, arising from the use of or inability to

use the product, even if advised by the end user/purchaser of the possibility of such damages.

Since some Provinces do not allow the above limitation of liability, such limitation may not

apply to you.

This Limited Warranty gives you specific legal rights and you may also have other rights

which vary from Providence to Providence.

Warranty Service is available at Brother Authorized Service Centers throughout Canada. For

Technical Support or for the name and location of your nearest Authorized Service Center

call 1-877-BROTHER.

Internet support: support@brother.ca or browse

Brother’s Web Site: www.brother.com

Brother International Corporation (Canada) Ltd.

1 Rue Hôtel de Ville

Dollard-Des-Ormeaux, QC H9B 3H6

vii

Safety precautions

We use the following icons throughout this User’s Guide.

To use the machine safely

Please keep these instructions for later reference and read them before attempting any

maintenance.

Note

(For FAX-2820, FAX-2910 and MFC-7220) If there are faxes in the machine's memory, you need

to print them or save them before you turn off the power and unplug the machine. (To print the

faxes in the memory, see Printing a fax from the memory on page 4-5. To save the faxes in

memory, see Forwarding faxes to another fax machine on page 11-6.)

Warnings tell you what to do to prevent possible personal injury.

Electrical Hazard icons alert you to a possible electrical shock.

Hot Surface icons warn you not to touch machine parts that are hot.

Cautions specify procedures you must follow or avoid to prevent possible damage

to the machine or other objects.

Improper Setup icons alerts you to devices and operations that are not compatible

with the machine.

Notes tell you how you should respond to a situation that may arise or give tips about

how the operation works with other features.

WARNING

There are high voltage electrodes inside the machine. Before you

clean the inside of the machine, make sure you have unplugged

the telephone line cord first and then the power cord from the AC

power outlet.

Do not handle the plug with wet hands. Doing this might cause an

electrical shock.

viii

After you use the machine, some

internal parts are extremely HOT!

To prevent injures, be careful not to

put your fingers in the area shown in

the illustration.

The fuser unit is marked with a caution label. Please do not

remove or damage the label.

■Use caution when installing or modifying telephone lines. Never touch telephone wires or

terminals that are not insulated unless the telephone line has been disconnected at the

walljack. Never install telephone wiring during a lightning storm. Never install a telephone wall

jack in a wet location.

■This product must be installed near an AC power outlet that is easily accessible. In case of an

emergency, you must disconnect the power cord from the AC power outlet to shut off the

power completely.

■To reduce the risk of shock or fire, use only a No. 26 AWG or larger telecommunication line

cord.

Do not use a vacuum cleaner to clean up scattered toner. Doing this might cause the toner dust

to ignite inside the vacuum cleaner, potentially starting a fire. Please carefully clean the toner

dust with a dry, lint-free cloth and dispose of it according to local regulations.

DO NOT use flammable substances near the machine. Doing this might cause a fire or electrical

shock.

CAUTION

Lightning and power surges can damage this product! We recommend that you use a quality surge protection

device on the AC power line and on the telephone line, or unplug the cords during a lightning storm.

WARNING

IMPORTANT SAFETY INSTRUCTIONS

When using your telephone equipment, basic safety precautions should always be followed to reduce the

risk of fire, electric shock and injury to people, including the following:

1. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink or washing

machine, in a wet basement or near a swimming pool.

2. Avoid using this product during an electrical storm. There may be a remote risk of electric shock from

lightning.

3. Do not use this product to report a gas leak in the vicinity of the leak.

4. Use only the power cord supplied with this machine.

SAVE THESE INSTRUCTIONS

WARNING

Quick Reference Guide

Sending Faxes

Automatic Transmission

1If it is not illuminated in green, press

(Fax).

2Load your document.

3Enter the fax number using One-Touch,

Speed-Dial, Search or the dial pad.

4Press Start.

Storing numbers

Storing One-Touch Dial numbers

1Press Menu/Set, 2, 3, 1.

2Press the One-Touch key where you

want to store the number.

Note

FAX-2820, FAX-2910 and FAX-2920 only:

To access One-Touch numbers 11 to 20,

hold down Shift as you press the One-Touch

key.

3Enter the number (up to 20 digits).

Press Menu/Set.

4Enter the name up to 15 characters (or

leave it blank).

Press Menu/Set.

5Press Stop/Exit.

Storing Speed-Dial numbers

1Press Menu/Set, 2, 3, 2.

2Using the dial pad, enter a three-digit

Speed-Dial location number.

Press Menu/Set.

3Enter the number (up to 20 digits).

Press Menu/Set.

4Enter the name up to 15 characters (or

leave it blank).

Press Menu/Set.

5Press Stop/Exit.

Dialing operations

One-Touch Dialing / Speed-Dialing

1If it is not illuminated in green, press

(Fax).

2Load your document.

3Press the One-Touch key of the number

you want to call.

Note

FAX-2820, FAX-2910 and FAX-2920 only:

To dial One-Touch numbers 11 to 20, hold

down Shift as you press the One-Touch key.

—OR—

Press Search/Speed Dial, press #.

Press the three-digit Speed-Dial

number.

4Press Start.

Using Search

1If it is not illuminated in green, press

(Fax).

2Load your document.

3Press Search/Speed Dial

and then

enter the first letter of the name you’re

looking for.

4Press or to search the memory.

5Press Start.

Making copies

Single copy

1Press (Copy) to illuminate it in

green.

2Load your document.

3Press Start.

Sorting copies using the ADF

1Press (Copy) to illuminate it in

green.

2Load your document.

3Use the dial pad to enter the number of

copies you want (up to 99).

4Press Options and ▲ or ▼ to select

Stack/Sort.

Press Menu/Set.

5Press ▲ or ▼ to select Sort.

Press Menu/Set.

6Press Start.

▲

Table of Contents

1Introduction

Using this Guide ..................................................................................................1-1

Choosing a location.............................................................................................1-2

How to access the complete User’s Guide (MFC-7220 and MFC-7225N only) ...1-3

To view Documentation (For Windows®).......................................................1-3

How to find Scanning instructions .............................................................1-3

To view Documentation (For Macintosh®).....................................................1-4

How to find Scanning instructions .............................................................1-4

Control panel overview ........................................................................................1-5

Load document....................................................................................................1-7

Using the automatic document feeder (ADF) ................................................1-7

About paper.........................................................................................................1-8

Recommended paper ....................................................................................1-8

Choosing acceptable paper...........................................................................1-8

Paper capacity of the paper trays..............................................................1-9

How to load paper .......................................................................................1-10

To load paper or other media in the paper tray .......................................1-10

To load paper or other media in the manual feed slot.............................1-11

About fax machines ...........................................................................................1-12

Custom features ..........................................................................................1-12

Do you have Voice Mail on the phone line? ............................................1-12

Why should there be problems?..............................................................1-12

How can you avoid possible problems?..................................................1-12

Fax tones and handshake ...........................................................................1-13

ECM (Error Correction Mode)......................................................................1-13

2Getting started

Initial setup ..........................................................................................................2-1

Setting the Date and Time.............................................................................2-1

Setting Tone and Pulse dialing mode

(For Canada only)......................................................................................2-1

Setting the Station ID.....................................................................................2-2

General Setup .....................................................................................................2-3

Setting the Mode Timer (FAX-2820, FAX-2910 and FAX-2920 only)............2-3

Setting the Mode Timer (MFC-7220 and MFC-7225N only)..........................2-3

Setting the Paper Type..................................................................................2-4

Setting the Paper Size...................................................................................2-4

Setting the Ring Volume................................................................................2-5

Setting the Beeper Volume............................................................................2-5

Setting the Speaker Volume..........................................................................2-5

Setting the Handset Volume..........................................................................2-6

Choosing the Handset Volume (For Volume Amplify)...................................2-6

Setting Volume Amplify .................................................................................2-7

Turning on Automatic Daylight Savings Time................................................2-7

Toner Save....................................................................................................2-7

Sleep Time ....................................................................................................2-8

Setting the LCD Contrast...............................................................................2-8

xii

Security..........................................................................................................2-9

TX Lock (FAX-2820, FAX-2910 and MFC-7220 only) ...................................2-9

Setting up the password............................................................................2-9

Changing the TX Lock password...............................................................2-9

Turning TX Lock on .................................................................................2-10

Turning TX Lock off .................................................................................2-10

Memory Security (FAX-2920 and MFC-7225N only)...................................2-10

Setting up the password..........................................................................2-11

Changing the Memory Security password...............................................2-11

Turning Memory Security on ...................................................................2-11

Turning Memory Security off ...................................................................2-11

Setting Lock.................................................................................................2-12

Setting up the password..........................................................................2-12

Changing the Setting Lock password......................................................2-13

Turning Setting Lock on...........................................................................2-13

Turning Setting Lock off...........................................................................2-13

3Setup Send

How to enter Fax mode .......................................................................................3-1

How to dial...........................................................................................................3-1

Manual dialing ...............................................................................................3-1

One-Touch Dialing.........................................................................................3-1

Speed-Dialing ................................................................................................3-2

Search ...........................................................................................................3-2

Fax Redial .....................................................................................................3-3

How to Fax...........................................................................................................3-3

Faxing from the ADF .....................................................................................3-3

Automatic transmission .................................................................................3-3

Manual transmission......................................................................................3-3

Sending a fax at the end of a conversation ...................................................3-4

Out of Memory message ...............................................................................3-4

Basic sending operations.....................................................................................3-4

Sending faxes using multiple settings ...........................................................3-4

Contrast .........................................................................................................3-5

Fax Resolution...............................................................................................3-5

Dual Access...................................................................................................3-6

Real Time Transmission................................................................................3-6

Broadcasting..................................................................................................3-7

Checking job status .......................................................................................3-8

Canceling a fax in progress ...........................................................................3-8

Canceling a scheduled job ............................................................................3-8

Advanced sending operations .............................................................................3-9

Composing the electronic Cover Page ..........................................................3-9

Composing your own comments ...............................................................3-9

Cover page for the next fax only................................................................3-9

Send a cover page for all faxes ...............................................................3-10

Using a printed cover page......................................................................3-10

Overseas Mode ...........................................................................................3-10

Delayed Fax ................................................................................................3-11

Delayed Batch Transmission.......................................................................3-11

Setting up Polled Transmit ..........................................................................3-12

xiii

4Setup Receive

Basic receiving operations...................................................................................4-1

Choosing the Receive Mode ........................................................................4-1

To select or change your Receive Mode...................................................4-2

Setting the Ring Delay ..................................................................................4-2

Setting the F/T Ring Time (Fax/Tel mode only).............................................4-3

Easy Receive.................................................................................................4-3

Printing a reduced incoming fax (Auto Reduction) ........................................4-4

Receiving a fax at the end of a conversation.................................................4-4

Advanced receiving operations............................................................................4-5

Printing a fax from the memory .....................................................................4-5

Setting the Print Density ................................................................................4-5

Polling............................................................................................................4-5

Setting up Polling Receive.........................................................................4-5

Setting up Sequential Polling Receive.......................................................4-6

5Quick-Dial numbers and dialing options

Storing numbers for easy dialing .........................................................................5-1

Storing One-Touch numbers .........................................................................5-1

Storing Speed-Dial numbers .........................................................................5-2

Changing One-Touch / Speed-Dial numbers ................................................5-2

Setting up Groups for Broadcasting ..............................................................5-3

Dialing options.....................................................................................................5-4

Access codes and credit card numbers.........................................................5-4

Pause ............................................................................................................5-4

Tone or Pulse (For Canada only) ..................................................................5-4

6Remote Fax Options

Setting Remote Fax Options................................................................................6-1

Setting up Fax Forwarding ............................................................................6-1

Programming your pager number..................................................................6-2

Setting Fax Storage.......................................................................................6-2

PC Fax Receive (MFC-7220 and MFC-7225N only) .....................................6-3

Turning off Remote Fax Options ...................................................................6-4

Changing Remote Fax Options .....................................................................6-4

Setting your Remote Access Code................................................................6-5

Remote Retrieval.................................................................................................6-5

Using your Remote Access Code..................................................................6-5

Remote commands .......................................................................................6-6

Retrieving fax messages ...............................................................................6-7

Changing your Fax Forwarding number........................................................6-7

7Printing reports

Fax settings and activity ......................................................................................7-1

Customizing the Transmission Verification Report........................................7-1

Setting the Journal Period .............................................................................7-2

Printing reports ..............................................................................................7-2

How to print a report..................................................................................7-2

xiv

8Making copies

Using the machine as a copier ............................................................................8-1

Enter Copy mode...........................................................................................8-1

Making a single copy .....................................................................................8-1

Making multiple copies ..................................................................................8-2

Stop copying..................................................................................................8-2

Using the temporary Copy key ............................................................................8-2

Using the Options key ...................................................................................8-3

Enlarging or reducing the copied image ....................................................8-4

Quality .......................................................................................................8-5

Sorting copies using the ADF....................................................................8-5

Making N in 1 copies (Page Layout)..........................................................8-6

Changing the default copy settings......................................................................8-7

Quality ...........................................................................................................8-7

Adjusting contrast ..........................................................................................8-7

Out of Memory message .....................................................................................8-7

9Software and Network Features

(MFC-7220 and MFC-7225N only) 9-1

10 Important information

Standard telephone and FCC Notices

These notices are in effect on models sold and used

in the United States only..........................................................................10-1

Federal Communications Commission (FCC) Declaration of Conformity

(USA only) ...............................................................................................10-2

Important .................................................................................................10-2

Important - about the interface cable.......................................................10-2

Industry Canada Compliance Statement (Canada only) .............................10-2

Disconnect device .......................................................................................10-3

LAN connection (MFC-7225N only).............................................................10-3

Laser safety .................................................................................................10-3

FDA regulations...........................................................................................10-3

Important safety instructions........................................................................10-4

Trademarks .................................................................................................10-5

11 Troubleshooting and routine maintenance

Troubleshooting ................................................................................................11-1

Error messages ...........................................................................................11-1

Checking if the machine has faxes in its memory ...................................11-6

Forwarding faxes to another fax machine ...............................................11-6

Transferring faxes to your PC (MFC-7220 and MFC-7225N only) ..........11-6

Document jams............................................................................................11-7

Document was not inserted or fed properly, or was too long ..................11-7

Paper jams ..................................................................................................11-7

Paper is jammed inside the machine.......................................................11-7

Paper is jammed at the back of the machine ..........................................11-9

Paper is jammed inside the drum unit and toner cartridge assembly....11-10

If you are having difficulty with your machine............................................11-11

Improving the print quality .........................................................................11-16

Cleaning the drum unit ..............................................................................11-17

Compatibility..............................................................................................11-20

Packing and shipping the machine..................................................................11-20

Routine maintenance.......................................................................................11-21

Cleaning the outside of the machine .........................................................11-21

Cleaning the scanner glass .......................................................................11-22

Cleaning the laser scanner window...........................................................11-22

Cleaning the corona wire...........................................................................11-24

Replacing the toner cartridge (TN-350) .....................................................11-24

How to replace the toner cartridge ............................................................11-25

Replacing the drum unit (DR-350).............................................................11-27

Machine Information ........................................................................................11-29

Checking the Serial Numbers....................................................................11-29

Checking the Page Counters.....................................................................11-29

Checking the Drum Life.............................................................................11-29

AAppendix A

Setting up telephone services............................................................................. A-1

Distinctive Ring............................................................................................. A-1

What does your telephone company’s ‘Distinctive Ring’ do?................... A-1

What does Brother’s ‘Distinctive Ring’ do?............................................... A-1

Do you have Voice Mail?.......................................................................... A-1

Before you choose the ring pattern to register ......................................... A-2

Registering the Distinctive Ring pattern ................................................... A-2

Turning off the Distinctive Ring................................................................. A-2

Caller ID........................................................................................................ A-3

Viewing Caller ID List ............................................................................... A-3

Printing Caller ID List................................................................................ A-3

Call Waiting .............................................................................................. A-4

Advanced receiving operations........................................................................... A-4

Operation from extension telephones........................................................... A-4

For Fax/Tel mode only.................................................................................. A-4

Using a cordless external handset ............................................................... A-5

Changing the remote codes ......................................................................... A-5

Connecting an external device to your machine................................................. A-5

Connecting an external telephone................................................................ A-5

Connecting an external telephone answering device (TAD) ........................ A-5

Sequence ................................................................................................. A-5

Connections ............................................................................................. A-6

Recording outgoing message (OGM) on an external TAD....................... A-7

Special line considerations ................................................................................. A-7

Roll over phone lines .................................................................................... A-7

Two-line phone system................................................................................. A-7

Converting telephone wall outlets................................................................. A-8

Installing machine, external two-line TAD and two-line telephone ............... A-8

Multi-line connections (PBX) ........................................................................ A-9

If you are installing the machine to work with a PBX................................ A-9

Custom features on your phone line............................................................. A-9

xvi

BAppendix B

On-screen programming..................................................................................... B-1

Menu table.................................................................................................... B-1

Memory storage............................................................................................ B-1

Navigation keys .................................................................................................. B-2

Entering Text .............................................................................................. B-11

Inserting spaces ..................................................................................... B-11

Making corrections ................................................................................. B-11

Repeating letters .................................................................................... B-11

Special characters and symbols ............................................................ B-11

GGlossary G-1

SSpecifications

Product description ............................................................................................. S-1

General............................................................................................................... S-1

Print media.......................................................................................................... S-3

Copy ................................................................................................................... S-3

Fax...................................................................................................................... S-4

Scanner (MFC-7220 and MFC-7225N only)....................................................... S-5

Printer (not available for FAX-2910) ................................................................... S-5

Interfaces (not available for FAX-2910) .............................................................. S-6

Download the optional software from the Brother Web Site

(FAX-2820 and FAX-2920 users only)............................................................. S-6

At the same time, you can download the manual for setting up and

using the PC-Fax software. ............................................................................. S-6

Computer requirements (not available for FAX-2910)........................................ S-7

Consumable items.............................................................................................. S-8

Network (LAN) (MFC-7225N only)...................................................................... S-9

IIndex I-1

RRemote Retrieval Access card R-1

1 - 1

Using this Guide

Throughout this Guide you will see special symbols alerting you to important warnings, notes and

actions. Special fonts identify keys you should press, messages that appear on the LCD, and

important points or related topics.

Introduction

Bold Bold typeface identifies specific keys on the machine’s control panel.

Italics Italicized typeface emphasizes an important point or refers you to a related topic.

Courier Courier type face identifies the messages on the LCD of the machine.

Warnings tell you what to do to prevent possible personal injury.

Electrical Hazard icons alert you to a possible electrical shock.

Hot Surface icons warn you not to touch machine parts that are hot.

Cautions specify procedures you must follow or avoid to prevent possible

damage to the machine or other objects.

Improper Setup icons alerts you to devices and operations that are not

compatible with the machine.

Notes tell you how you should respond to a situation that may arise or give tips

about how the operation works with other features.

Introduction

1 - 2

Choosing a location

Place your machine on a flat, stable surface that is free of vibration and shocks, such as a desk.

Put the machine near a telephone wall jack and a standard, grounded AC power outlet. Choose

a location where the temperature remains between 50°F and 90.5°F (10°C and 32.5°C).

CAUTION

■Avoid placing your machine in a high-traffic area.

■Do not place the machine near heaters, air conditioners, water, chemicals, or refrigerators.

■Do not expose the machine to direct sunlight, excessive heat, moisture, or dust.

■Do not connect your machine to an AC power outlet controlled by wall switches or automatic

timers.

■Disruption of power can wipe out information in the machine’s memory.

■Do not connect your machine to an AC power outlet on the same circuit as large appliances

or other equipment that might disrupt the power supply.

■Avoid interference sources, such as speakers or the base units of cordless phones.

Chapter 1

1 - 3

How to access the

complete User’s Guide

(MFC-7220 and

MFC-7225N only)

This User’s Guide does not contain all the

information about the machine such as how

to use the advanced features of the Fax,

Printer, Scanner, PC Fax and Network. When

you are ready to learn detailed information

about these operations, read the complete

User’s Guide located in the ‘Documentation’

section of the CD-ROM.

Note

Network is not available for MFC-7220.

To view Documentation

(For Windows®)

From the Start menu, select Brother, MFL

Pro Suite MFC-XXXX (where XXXX is your

model name) from the Programs Group and

then select User’s Guide.

—OR—

1Turn on your PC. Insert the Brother

CD-ROM labeled Windows® into your

CD-ROM drive.

2If the model name screen appears, click

your model name.

3If the language screen appears, click

your language.

The CD-ROM main menu will appear.

Note

If this window does not appear, use

Windows® Explorer to run the setup.exe

program from the root directory of the Brother

CD-ROM.

4Click Documentation.

5Click the documentation you want to

read.

•Quick Setup Guide:

Setup and Software Installation

Instructions

•User’s Guide (2 or 3 manuals):

User’s Guide for stand-alone

operations, Software User’s Guide

and Network* User’s Guide

*MFC-7225N only

•PaperPort® User’s Guide:

Document Management Software

How to find Scanning instructions

There are several ways you can scan

documents. You can find the instructions as

follows:

Software User's Guide:

■How to scan using Windows® in Chapter 2

(For Windows® 98/98SE/Me/2000

Professional/XP/Windows NT®

Workstation Version 4.0)

■Using ControlCenter2.0 in Chapter 3

(For Windows® 98/98SE/Me/2000

Professional/XP/Windows NT®

Workstation Version 4.0)

■Network Scanning in Chapter 6

(Optional NC-2200w external wireless

print/scan server required)

PaperPort® User's Guide

■Instructions for scanning directly from

ScanSoft® PaperPort®

Introduction

1 - 4

To view Documentation

(For Macintosh®)

1Turn on your Macintosh®. Insert the

Brother CD-ROM labeled Macintosh®

into your CD-ROM drive. The following

window will appear.

2Double-click the Documentation icon.

3The select Language screen appears,

double-click your language.

4Click the documentation you want to

read.

•Quick Setup Guide:

Setup and Software Installation

Instructions

•User's Guide (2 or 3 manuals):

User’s Guide for stand-alone

operations, Software User’s Guide

and Network* User’s Guide

*MFC-7225N only

How to find Scanning instructions

There are several ways you can scan

documents. You can find the instructions as

follows:

Software User's Guide:

■Scanning from a Macintosh® on page

7-13. (For Mac OS® 9.1 - 9.2/Mac OS® X

10.2.4 or greater)

■Using ControlCenter2.0 (For Mac OS® X

10.2.4 or greater) on page 7-24

■Network Scanning on page 7-19 (For Mac

OS® X 10.2.4 or greater)

(Optional NC-2200w external wireless

print/scan server required)

Presto!® PageManager® User's Guide

■Instructions for scanning directly from

Presto!® PageManager®

(Mac OS® X)

Chapter 1

1 - 5

Control panel overview

FAX-2820, FAX-2910 and FAX-2920 have the same keys.

MFC-7220 and MFC-7225N have the same keys.

01/01 00:00 Fax

Introduction

1 - 6

1 One-Touch Keys

These 10 keys give you instant access to

10 (MFC-7220 and MFC-7225N) or

20 (FAX-2820, FAX-2910 and FAX-2920)

previously stored dial numbers.

2 Fax and telephone keys:

Redial/Pause

Redials the last number you called. It also

inserts a pause in quick dial numbers.

Hook/Hold

Lets you dial telephone and fax numbers

without lifting the handset.

—OR—

Lets you place telephone calls on hold.

Resolution

Sets the resolution when you send a fax.

3Navigation keys:

Menu/Set

The same key is used for Menu and Set

operations.

Lets you access the Menu to program and

store your settings in the machine.

Volume keys

When using the handset, listening to the

speaker in Fax mode or on standby, you can

press these keys to adjust the volume.

▼ Search/Speed Dial

Lets you look up numbers that are stored in

the dialing memory. It also lets you dial

stored numbers by pressing # and a

three-digit number.

Press to scroll forward or backward to a

menu selection.

▲ or ▼

Press to scroll through the menus and

options.

4 Dial Pad

Use these keys to dial telephone or fax

numbers and as a keyboard for entering

information into the machine.

The # key lets you temporarily switch the

dialing mode during a telephone call from

Pulse to Tone (For Canada only).

▲

5 Start

Lets you start sending faxes or making

copies.

6 Stop/Exit

Stops an operation or exits from the menu.

7 Reports

Print the Transmission Verification Report,

Help List, Quick-Dial List, Fax Journal, User

Settings and Network Configuration*.

(*MFC-7225N only).

8 Mode keys:

Fax

Lets you access Fax mode.

Scan

(MFC-7220 and MFC-7225N only)

Lets you access Scan mode.

Copy

Lets you access Copy mode.

9 Liquid Crystal Display (LCD)

Displays messages on the screen to help you

set up and use your machine.

@ Copy key (Temporary settings):

Options

You can quickly and easily select temporary

settings for copying.

A Shift

(FAX-2820, FAX-2910 and FAX-2920 only)

To access One-Touch numbers 11 to 20,

hold down Shift as you press the One-Touch

key.

B Printer key:

(MFC-7220 and MFC-7225N only)

Job Cancel

You can cancel a print job and clear the

printer memory.

Chapter 1

1 - 7

Load document

You can send a fax, make copies, and scan

from the ADF (automatic document feeder).

Note

The Scan feature is not available for

FAX-2820, FAX-2910 and FAX-2920.

Using the automatic

document feeder (ADF)

FAX-2820 and MFC-7220:

The ADF can hold up to 20 pages, feeding

each one individually through the machine.

Use standard 20 lb (80 g/m2) paper and

always fan the pages before putting them in

the ADF.

FAX-2910, FAX-2920 and MFC-7225N:

The ADF can hold up to 30 pages, if you

stagger the pages and meet the following

conditions:

Temperature: 68° F - 86° F (20° - 30°C)

Humidity: 50% - 70%

Paper: Xerox 4200 or Xerox 4024

(20 lb/Letter)

■Make sure documents written with ink are

completely dry.

■Documents to be faxed must be from 5.8

to 8.5 in. (147.3 to 215.9 mm) wide and

3.9 to 14 in. (100 to 356 mm) long.

1Pull out the ADF document support.

2Fan the pages well. Make sure you put

the documents face down, top edge

first in the ADF until you feel them touch

the feed roller.

3Adjust the paper guides to fit the width of

your documents.

CAUTION

■DO NOT use paper that is curled,

wrinkled, folded, ripped, stapled,

paper-clipped, pasted or taped.

■DO NOT use cardboard, newspaper or

fabric.

CAUTION

DO NOT pull on the document while it is

feeding.

Introduction

1 - 8

About paper

Recommended paper

To get the best print quality, we suggest using

the following paper.

■Use paper that is made for plain-paper

copying.

■Use paper that is 20 to 24 lb (75 to

90 g/m2).

■Use neutral paper. Do not use acidic or

alkaline paper.

■Use long-grain paper.

■Use paper with a moisture content of

approximately 5%.

Choosing acceptable paper

We recommend that you test paper

(especially special sizes and types of paper)

on the machine before purchasing large

quantities.

For optimum printing, use a recommended

type of paper, especially for plain paper and

transparencies. For more information on

paper specifications, call your nearest

authorized sales representative or the place

where you purchased your machine.

■Use labels or transparencies that are

designed for use in laser printers.

■If you are using special paper and the

machine has problems feeding it from the

paper tray, try again using the manual

feed slot.

■You can use recycled paper in this

machine.

Paper Type Item

Plain paper Xerox 4200DP 20 lb

Hammermill Laser Paper

24 lb

(Xerox Premier 80 g/m2)

(Xerox Business 80 g/m2)

(M-real DATACOPY

80 g/m2)

(IGEPA X-Press 80 g/m2)

Recycled paper (Xerox Recycled Supreme)

Transparency 3M CG 3300

Labels Avery laser label #5160

(Avery laser label L7163)

Chapter 1

1 - 9

Paper capacity of the paper trays

CAUTION

Do not use the following types of paper or envelopes; they may cause a paper jam and

damage your machine.

■Do not use:

• Inkjet paper;

• Coated paper, such as vinyl coated paper;

• Pre-printed or highly textured paper, or paper with an embossed letterhead;

• Label sheets that have had any labels removed;

• Paper that has been previously printed on;

• Paper that cannot be arranged uniformly when stacked;

• Paper that is made with a short grain;

• Damaged, curled, wrinkled, or irregularly shaped paper.

■Do not use:

• Envelopes that are of a baggy construction;

• Envelopes that are embossed (have raised writing on them);

• Envelopes that have clasps on them;

• Envelopes that are not sharply creased;

• Envelopes that are pre-printed on the inside.

Paper size Paper types No. of sheets

Paper tray A4, Letter, Legal, Executive,

A5, A6, B5 and B6

Plain paper, Recycled paper up to 250

Transparency up to 10

Manual feed slot Width: 2.75 - 8.5 in. (69.9 -

215.9 mm)

Length: 4.56 - 16 in. (116 -

406.4 mm)

Plain paper, Recycled paper,

Bond paper, Envelope,

Labels and Transparency

0.08 in.

(4 mm) or

longer

0.08 in.

(4 mm) or

longer

Introduction

1 - 10

How to load paper

To load paper or other media in the

paper tray

1Pull the paper tray completely out of the

machine.

2While pressing the paper guide release

lever, slide the adjusters to fit the paper

size.

Check that the guides are firmly in the

slots.

Note

For Legal size paper, press in the inside

latches and pull out the back of the paper

tray.

3Fan the stack of paper well to avoid

paper jams and mis-feeds.

4Put paper in the paper tray.

5Put the paper tray firmly back in the

machine and unfold the output paper

tray support flap before you use the

machine.

Maximum Paper Mark

Output Paper Tray

Support Flap

Chapter 1

1 - 11

Note

When you put paper in the paper tray, please

remember the following:

■Check that the paper is flat in the tray and

below the maximum paper mark, and that

the paper guides are touching the sides of

the paper stack.

■The side to be printed on must be face

down.

To load paper or other media in the

manual feed slot

You can load envelopes and special print

media one at a time into this slot. Use the

manual feed slot to print or copy on labels,

envelopes or thicker paper.

1Slide the paper guides to fit the paper

size.

2Using both hands put the one sheet of

paper in the manual feed slot until you

feel the front edge of the paper touch the

paper feed roller. Let go of the paper

when you feel the machine feed the

paper in a short distance.

Note

When you put paper in the manual feed slot,

please remember the following:

■The side to be printed on must be face up.

■Put the leading edge (top of the paper) in

first and push it gently into the slot.

■Make sure that the paper is straight and in

the proper position on the manual feed

slot. If it is not, the paper may not be fed

properly, resulting in a skewed printout or

a paper jam.

■Do not put more than one sheet or

envelope in the manual feed slot at a time

or you may cause the machine to jam.

Introduction

1 - 12

About fax machines

Custom features

Do you have Voice Mail on the phone

line?

If you have Voice Mail on the phone line

where you will install your new machine,

there is a strong possibility that Voice Mail

and the machine may conflict with each other

while receiving incoming calls.

Why should there be problems?

Since both the machine and Voice Mail will

pick up the call, after the number of rings you

have set, each of them has the ability to keep

the other from receiving calls.

For example, if Voice Mail is set to answer

after two rings and your machine is set to

answer after four, Voice Mail will stop your

machine from receiving faxes.

If you set Voice Mail and the Brother machine

to answer after the same number of rings,

there is no way of knowing which one will

answer first. It is important to remember that

neither Voice Mail nor the machine can pass

the call back to the other after the call has

been answered.

How can you avoid possible

problems?

A very good way to avoid problems like the

one mentioned, is to get a second phone

number on your present phone line.

Many people with Voice Mail choose an

additional subscriber service “Distinctive

Ring”, which allows you to use more than one

number on your line, so both Voice Mail and

your machine can work together.

(See Distinctive Ring on page A-1.)

Another way to avoid possible problems is to

replace Voice Mail with an answering

machine. Your Brother machine is designed

to work with an answering machine or TAD

(telephone answering device).

(See Connecting an external telephone

answering device (TAD) on page A-5.)

Chapter 1

1 - 13

Fax tones and handshake

When someone is sending a fax, the fax

machine sends fax calling tones (CNG

tones). These are quiet, intermittent beeps

every 4-seconds. You’ll hear them after you

dial and press Start and they will continue for

about 60 seconds after dialing. During that

time, the sending machine must begin the

“handshake” or connection with the receiving

machine.

Each time you use automatic procedures to

send a fax, you are sending CNG tones over

the phone line. You will soon learn to listen for

these quiet beeps each time you answer a

phone on your fax line, so you will know if you

are receiving a fax message.

The receiving fax responds with fax receiving

tones, which are loud, chirping sounds. A

receiving fax chirps for about 40 seconds

over the phone line, and the LCD shows

Receiving.

If your machine is set to the Fax Only mode,

it will answer every call automatically with fax

receiving tones. If the other person hangs up,

your machine will continue to send the

“chirps” for about 40 seconds, and the LCD

continues to show Receiving. To cancel

receiving, press Stop/Exit.

The fax ‘handshake’ is the time in which the

sending machine’s CNG tones and the

receiving machine’s “chirps” overlap. This

must be for at least 2 to 4 seconds, so both

machines can understand how each is

sending and receiving the fax. The

handshake cannot begin until the call is

answered, and the CNG tones only last for

about 60 seconds after the number is dialed.

So it is important for the receiving machine to

answer the call in as few rings as possible.

ECM (Error Correction Mode)

The Error Correction Mode (ECM) is a way for

the machine to check a fax transmission

while it is in progress. If the machine detects

errors during fax transmission, it resends the

pages of the fax that had an error. ECM

transmissions are only possible between fax

machines that both have this feature. If they

do, you may send and receive fax messages

that are continuously being checked by the

machine.

If this feature stops working, delete your

faxes from the memory.

2 - 1

Initial setup

Setting the Date and Time

When the machine is not in use it will display

the date and time. If you set up the Station ID

the date and time displayed by your machine

will be printed on every fax you send. If there

is a power failure, you may have to reset the

date and time. No other settings will be

affected.

1Press Menu/Set, 0, 2.

2Enter the last two digits of the year.

Press Menu/Set.

3Enter two digits for the month.

Press Menu/Set.

(For example, enter 09 for September,

or 10 for October.)

4Enter two digits for the day.

Press Menu/Set.

(For example, enter 06 for 6th.)

5Enter the time in 24-Hour format.

Press Menu/Set.

(For example, enter 15:25 for 3:25 P.M.)

6Press Stop/Exit.

The LCD now shows the date and time

whenever the machine is idle in Fax

mode.

When the machine is in Sleep mode, the

LCD shows Sleep. (See Sleep Time on

page 2-8.)

Setting Tone and Pulse

dialing mode

(For Canada only)

1Press Menu/Set, 0, 4.

2Press ▲ or ▼ to select Pulse (or Tone).

Press Menu/Set.

3Press Stop/Exit.

Getting started

2.Date/Time

4.Tone/Pulse

Chapter 2

2 - 2

Setting the Station ID

You should store your name or company

name and fax number so they print on all fax

pages you send.

1Press Menu/Set, 0, 3.

2Enter your fax number (up to 20 digits).

Press Menu/Set.

3Enter your telephone number (up to 20

digits).

Press Menu/Set.

(If the telephone number and fax

number are the same, enter the same

number again.)

Note

■You cannot enter a hyphen in the number.

To enter a space press once between

numbers.

■The telephone number you enter is only

used for Cover Page features.

(See Composing the electronic Cover

Page on page 3-9.)

4Use the dial pad to enter your name (up

to 20 characters).

(See Entering Text on page B-11).

Press Menu/Set.

5Press Stop/Exit.

Note

If the Station ID has already been

programmed, the LCD will ask you to press 1

to make a change or 2 to exit without

changing.

3.Station ID

▲

NOTICE (For USA)

The Telephone Consumer Protection Act of

1991 makes it unlawful for any person to

use a computer or electronic device to send

any message via a telephone fax machine

unless such messages clearly contain, in a

margin at the top or bottom of each

transmitted page, or on the first page of the

transmission, the date and time it is sent

and an identification of the business or

other entity or other individual sending the

message and the telephone number of the

sending machine or such business, other

entity or individual.

To program this information into your

machine, see Setting the Date and Time on

page 2-1 and Setting the Station ID on page

2-2.

Getting started

2 - 3

General Setup

Setting the Mode Timer

(FAX-2820, FAX-2910 and

FAX-2920 only)

The machine has two temporary mode keys

on the control panel: Fax and Copy. You can

change the number of seconds or minutes

the machine takes after the last Copy

operation before it returns to Fax mode. If you

select Off, the machine stays in the mode

you used last.

1Press Menu/Set, 1, 1.

2Press ▲ or ▼ to select 0 Sec,

30 Secs, 1 Min, 2 Mins, 5 Mins or

Off.

Press Menu/Set.

3Press Stop/Exit.

Setting the Mode Timer

(MFC-7220 and MFC-7225N

only)

The machine has three temporary mode keys

on the control panel: Fax, Scan and Copy.

You can change the number of seconds or

minutes the machine takes after the last Scan

or Copy operation before it returns to Fax

mode. If you select Off, the machine stays in

the mode you used last.

1Press Menu/Set, 1, 1.

2Press ▲ or ▼ to select 0 Sec,

30 Secs, 1 Min, 2 Mins, 5 Mins or

Off.

Press Menu/Set.

3Press Stop/Exit.

1.Mode Timer

Chapter 2

2 - 4

Setting the Paper Type

To get the best print quality, set the machine

for the type of paper you are using.

1Press Menu/Set, 1, 2.

2Press ▲ or ▼ to select Plain, Thin,

Thick, Thicker, Transprncy

(Transparency) or Recycled (Recycled

Paper).

Press Menu/Set.

3Press Stop/Exit.

Note

■The machine ejects paper with printed

surfaces face down onto the output paper

tray in the front of the machine. When you

use transparencies or labels, remove

each sheet immediately to prevent

smudging or paper jams.

■You can select Transprncy

(Transparency) in Step 2 only if Letter,

Legal or A4 paper size was selected as

the paper size. (Menu/Set, 1, 3). (See

Setting the Paper Size on this page.)

Setting the Paper Size

You can use eight sizes of paper for printing

copies: Letter, Legal, A4, B5, A5, B6, A6 and

Executive and three sizes for printing faxes:

Letter, Legal and A4. When you change the

size of paper you load in the paper tray, you

will need to change the paper size setting at

the same time so your machine can fit an

incoming fax or a reduced copy on the page.

Note

If you selected Transprncy (Transparency)

as the paper type (Menu/Set, 1, 2) you will

only be able to select Letter, Legal or A4

size paper in Step 2.

1Press Menu/Set, 1, 3.

2Press ▲ or ▼ to select Letter, Legal,

A4, A5, A6, B5, B6 or Executive.

Press Menu/Set.

3Press Stop/Exit.

2.Paper Type

3.Paper Size

Getting started

2 - 5

Setting the Ring Volume

You can turn the ring Off or you can select

the ring volume level.

1Press Menu/Set, 1, 4, 1.

2Press ▲ or ▼ to select Low, Med, High

or Off.

Press Menu/Set.

3Press Stop/Exit.

—OR—

You can adjust the ring volume when your

machine is idle (not being used).

In mode (Fax), press or to

adjust the volume level. Every time you press

these keys, the machine will ring so you can

hear the active setting as the LCD shows it.

The volume changes with each key press.

The new setting will stay until you change it

again.

Setting the Beeper Volume

You can change the beeper volume. The

default setting is Med. When the beeper is on,

the machine will beep when you press a key,

make a mistake, or after you sent or received

a fax.

1Press Menu/Set, 1, 4, 2.

2Press ▲ or ▼ to select Low, Med, High

or Off.

Press Menu/Set.

3Press Stop/Exit.

Setting the Speaker Volume

You can adjust the machine’s one-way

speaker volume.

1Press Menu/Set, 1, 4, 3.

2Press ▲ or ▼ to select Low, Med, High

or Off.

Press Menu/Set.

3Press Stop/Exit.

—OR—

In Fax mode , you can adjust the

speaker volume by pressing Hook/Hold, and

then selecting a speaker volume level.

Press or to adjust the volume

level. The LCD shows the setting you are

choosing. Each key press changes the

volume to the next level. The new setting will

remain until you change it again.

1.Ring

▲

2.Beeper

3.Speaker

▲

Chapter 2

2 - 6

Setting the Handset Volume

1Press Menu/Set, 1, 4, 4.

2Press ▲ or ▼ to select High or Low.

Press Menu/Set.

3Press Stop/Exit.

—OR—

You can adjust the handset volume any time

you are talking on the telephone. There are

two handset volume levels, Low and High.

The default setting is Low.

Press or to adjust the volume

level. The LCD shows the setting are

choosing. The new setting will remain until

you change it again.

Choosing the Handset

Volume (For Volume Amplify)

Before you begin to use the machine, you

must decide if you need to set the handset

volume to Vol Amplify:On for a user who

is hearing-impaired. The AMPLIFY volume

level complies with FCC standard.

Vol Amplify:Off

This default setting is appropriate if none of

the users are hearing-impaired. During a

conversation, users can press or

on the control panel to adjust the

volume the two volume levels. When the

handset is replaced, the handset volume will

remain until you change it again.

Vol Amplify:On—Temporary

This setting is appropriate if some of the

users are hearing-impaired. During a

conversation, users can press or

on the control panel to adjust the three

volume levels.

Vol Amplify:On—Permanent

Choose Vol Amplify:On—Permanent if

all of the users are hearing-impaired. During

conversation, users can press or

on the control panel to adjust the three

volume levels. When the handset is replaced,

the handset volume returns to the default

setting of Volume Amplify.

Note

When you press or on the

control panel to adjust the volume, the LCD

shows the setting you are choosing. Each key

press changes the volume to the next level.

4.Handset

▲

WARNING

It is important that you do NOT choose

Permanent unless ALL the users are

hearing-impaired. Otherwise, the default

setting of Volume Amplify may damage

the hearing of some users.

▲

Getting started

2 - 7

Setting Volume Amplify

Please carefully read Choosing the Handset

Volume (For Volume Amplify) on page 2-6

before you do the following steps;

1Press Menu/Set, 1, 4, 5.

2If none of the users are

hearing-impaired, press ▲ or ▼ to

select Vol Amplify:Off, and then

press Menu/Set and go to Step 4.

—OR—

If some or all of the users are

hearing-impaired, select

Vol Amplify:On, and then press

Menu/Set.

3If all the users are hearing-impaired,

press to select Permanent, and then

press Menu/Set.

—OR—

If only some or all of the users are

hearing-impaired, select Temporary,

and then press Menu/Set.

4Press Stop/Exit.

Turning on Automatic

Daylight Savings Time

You can set the machine to change

automatically for Daylight Savings Time. It

will reset itself forward one hour in the Spring

and backward one hour in the Fall. Make sure

you have set the correct date and time in the

Date/Time setting.

1Press Menu/Set, 1, 5.

2Press ▲ or ▼ to select On (or Off).

Press Menu/Set.

3Press Stop/Exit.

Toner Save

You can conserve toner using this feature.

When you set Toner Save to On, print

appears lighter. The default setting is Off.

1Press Menu/Set, 1, 6, 1.

2Press ▲ or ▼ to select On (or Off).

Press Menu/Set.

3Press Stop/Exit.

5.Volume Amplify

5.Auto Daylight

1.Toner Save

Chapter 2

2 - 8

Sleep Time

Setting the Sleep Time reduces power

consumption by turning off the fuser inside

the machine while it is idle. You can choose

how long the machine is idle (from 00 to 99

minutes) before it goes into sleep mode. The

timer is automatically reset when the machine

receives a Fax or PC data or makes a copy.

The factory setting is 05 minutes. While the

machine is in sleep mode you will see Sleep

on the LCD. If you try to print or copy in sleep

mode, there will be a short delay while the

fuser warms up to its working temperature.

1Press Menu/Set, 1, 6, 2.

2Use the dial pad to enter the length of

time the machine is idle before it goes

into sleep mode (00 to 99).

—OR—

To turn off sleep mode, press Start and

Options simultaneously.

Press ▲ or ▼ toselect Off.

Press Menu/Set.

3Press Stop/Exit.

Note

■If you want to turn off sleep mode, press

Start and Options simultaneously in

Step 2.

■If the machine is in sleep mode when you

change the Sleep Time, the new setting

will take effect the next time the machine

copies, prints or is turned off and on.

Setting the LCD Contrast

You can change the contrast to help the LCD

look lighter or darker.

1Press Menu/Set, 1, 7.

2Press ▲ or ▼ to select Light or Dark.

Press Menu/Set.

3Press Stop/Exit.

2.Sleep Time

7.LCD Contrast

Getting started

2 - 9

Security

You can set up your machine with multiple

levels of security using TX Lock (FAX-2820,

FAX-2910 and MFC-7220 only), Memory

Security (FAX-2920 and MFC-7225N only)

and Setting Lock.

TX Lock (FAX-2820, FAX-2910

and MFC-7220 only)

TX Lock lets you prevent unauthorized

access to the machine. You will not be able to

continue to schedule Delayed Faxes or

Polling jobs. However, any pre-scheduled

Delayed Faxes will be sent even if you turn on

TX Lock, so they won’t be lost.

While TX Lock is on, the following operations

are available:

■Receiving faxes

■Fax Forwarding

(if Fax Forwarding was already on)

■Remote Retrieval

(if Fax Storage was already on)

■Paging (if Paging was already on)

■PC Fax Receive (MFC-7220 only)

(if PC Fax Receive was already on)

■Receiving telephone calls

While TX Lock is on, the following operations

are NOT available:

■Sending faxes

■Making telephone calls

■Copying

■PC printing (MFC-7220 only)

■Scanning (MFC-7220 only)

Setting up the password

Note

■If you have already set the password, you

will not need to set it again.

■If you forget the TX Lock password,

please call Brother Customer Service.

(See Brother numbers on page i.)

1Press Menu/Set, 1, 8, 1.

2Enter a four-digit number for the

password.

Press Menu/Set.

If you are entering the password for the

first time, the LCD shows Verify.

3Re-enter the password.

Press Menu/Set.

4Press Stop/Exit.

Changing the TX Lock password

1Press Menu/Set, 1, 8, 1.

2Press ▲ or ▼ to select Set Password.

Press Menu/Set.

3Enter the registered four-digit password.

Press Menu/Set.

4Enter a four-digit number for the new

password.

Press Menu/Set.

5If the LCD shows Verify, re-enter the

new password.

Press Menu/Set.

6Press Stop/Exit.

1.TX Lock

Chapter 2

2 - 10

Turning TX Lock on

1Press Menu/Set, 1, 8, 1.

2Press ▲ or ▼ to select Set TX Lock.

Press Menu/Set.

3Enter the registered four-digit password.

Press Menu/Set.

The machine goes offline and the LCD

shows TX Lock Mode.

Turning TX Lock off

1Press Menu/Set.

Enter the registered four-digit password.

2Press Menu/Set.

TX Lock is automatically turned off.

Note

If you enter the wrong Password, the LCD

shows Wrong Password and stays offline.

The machine will stay in TX Lock Mode until

the registered password is entered.

Memory Security (FAX-2920

and MFC-7225N only)

Memory Security lets you prevent

unauthorized access to the machine. You will

not be able to continue to schedule Delayed

Faxes or Polling jobs. However, any

pre-scheduled Delayed Faxes will be sent

even if you turn on Memory Security, so they

won’t be lost.

While Memory Security is on, the following

operations are available:

■Receiving faxes into memory

(limited by memory capacity)

■Fax Forwarding

(if Fax Forwarding was already on)

■Paging (if Paging was already on)

■Remote Retrieval

(if Fax Storage was already on)

While Memory Security is on, the following

operations are NOT available:

■Sending faxes

■Printing received faxes

■Receiving telephone calls

■Making telephone calls

■Copying

■PC printing (MFC-7225N only)

■Scanning (MFC-7225N only)

Note

■To print the faxes in memory, turn off

Memory Security.

■MFC-7220 and MFC-7225N only:

You must turn off PC Fax Receive before

you can turn on Memory Security.

(See Turning off Remote Fax Options on

page 6-4.)

1.TX Lock

Getting started

2 - 11

Setting up the password

Note

■If you have already set the password, you

will not need to set it, again.

■If you forget the Memory Security

password, please call Brother Customer

Service. (See Brother numbers on page i.)

1Press Menu/Set, 1, 8, 1.

2Enter a four-digit number for the

password.

Press Menu/Set.

If you are entering the password for the

first time, the LCD shows Verify.

3Re-enter the password.

Press Menu/Set.

4Press Stop/Exit.

Changing the Memory Security

password

1Press Menu/Set, 1, 8, 1.

2Press ▲ or ▼ to select Set Password.

Press Menu/Set.

3Enter the registered four-digit password.

Press Menu/Set.

4Enter a four-digit number for the new

password.

Press Menu/Set.

5If the LCD shows Verify, re-enter the

new password.

Press Menu/Set.

6Press Stop/Exit.

Turning Memory Security on

1Press Menu/Set, 1, 8, 1.

2Press ▲ or ▼ to select Set Security.

Press Menu/Set.

3Enter the registered four-digit password.

Press Menu/Set.

The machine goes offline and the LCD

shows Secure Mode.

Note

If there is a power failure, the data in the

memory will remain for up to 4 days.

Turning Memory Security off

1Press Menu/Set.

Enter the registered four-digit password.

2Memory Security is automatically turned

off and the LCD shows the date and

time.

Note

If you enter the wrong Password, the LCD

shows Wrong Password and stays offline.

The machine will stay in Secure Mode until

the registered password is entered.

1.Mem Security

Chapter 2

2 - 12

Setting Lock

Setting Lock lets you prevent unauthorized

access to the machine settings.

While Setting Lock is On, the following

operations are NOT available without

password:

■Date & Time

■Station ID

■Set Quick-Dial (One-Touch Dial,

Speed-Dial and Setup Groups)

■Mode Timer

■Paper Type

■Paper Size

■Volume

■Auto Daylight

■Ecology (Toner Save and Sleep Time)

■LCD Contrast

■Security (TX Lock or Memory Security and

Setting Lock)

Setting up the password

Note

■If you have already set the password, you

will not need to set it, again.

■If you forget the Setting Lock password,

please call Brother Customer Service.

(See Brother numbers on page i.)

1Press Menu/Set, 1, 8, 2.

2Enter a four-digit number for the

password.

Press Menu/Set.

If you are entering the password for the

first time, the LCD shows Verify.

3Re-enter the password.

Press Menu/Set.

4Press Stop/Exit.

2.Setting Lock

Getting started

2 - 13

Changing the Setting Lock password

1Press Menu/Set, 1, 8, 2.

2Press ▲ or ▼ to select Set Password.

Press Menu/Set.

3Enter the registered four-digit password.

Press Menu/Set.

4Enter a four-digit number for the new

password.

Press Menu/Set.

5If the LCD shows Verify, re-enter the

new password.

Press Menu/Set.

6Press Stop/Exit.

Turning Setting Lock on

1Press Menu/Set, 1, 8, 2.

2Press ▲ or ▼ to select On.

Press Menu/Set.

3Enter the registered four-digit password.

Press Menu/Set.

4Press Stop/Exit.

Turning Setting Lock off

1Press Menu/Set, 1, 8, 2.

2Enter the registered four-digit password.

Press Menu/Set twice.

3Press Stop/Exit.

Note

If you enter the wrong Password, the LCD

shows Wrong Password. The machine will

stay in Setting Lock mode until the registered

password is entered.

2.Setting Lock 2.Setting Lock

2.Setting Lock

3 - 1

How to enter Fax mode

Before sending faxes or changing fax send or

receiving settings, make sure (Fax) is

illuminated in green. If it is not, press

(Fax) to enter Fax mode. The default setting

is Fax mode.

How to dial

You can dial in any of the following ways.

Manual dialing

Press all of the digits of the phone or fax

number.

One-Touch Dialing

Press the One-Touch key of the location you

want to call. (See Storing One-Touch

numbers on page 5-1.)

Note

■FAX-2820, FAX-2910 and FAX-2920 only:

To dial One-Touch numbers11 to 20, hold

down Shift as you press the

One-Touch key.

■Shift is not available for MFC-7220 and

MFC-7225N.

Setup Send

MFC-7220 and

MFC-7225N

FAX-2820, FAX-2910

and FAX-2920

Setup Send

3 - 2

Speed-Dialing

Press Search/Speed Dial, #, and then the

three digit Speed-Dial number. (See Storing

Speed-Dial numbers on page 5-2.)

Note

If the LCD shows Not Registered when

you enter the One-Touch or Speed-Dial

number, a number has not been stored at this

location.

You can search for names you have stored in

the One-Touch and Speed-Dial memories.

Press Search/Speed Dial and the navigation

keys to search. (See Storing One-Touch

numbers on page 5-1 and Storing Speed-Dial

numbers on page 5-2.)

* To search alphabetically, you can use the

dial pad to enter the first letter of the name

you are looking for.

Three-digit number

To search numerically

To search alphabetically*

Chapter 3

3 - 3

Fax Redial

If you are sending a fax manually and the line

is busy, press Redial/Pause, and then press

Start to try again. If you want to make a

second call to the last number dialed, you can

save time by pressing Redial/Pause and

Start.

Redial/Pause only works if you dialed from

the control panel.

If you are sending a fax automatically and the

line is busy, the machine will automatically

redial one time after five minutes.

How to Fax

Faxing from the ADF

1If it is not illuminated in green, press

(Fax).

2Put the document face down in the ADF.

3Dial the fax number.

Press Start. The machine starts

scanning the document.

Automatic transmission

This is the easiest way to send a fax.

Do not pick up the handset or press

Hook/Hold.

Press Start immediately after dialing. (For an

example of automatic faxing, follow the steps

in Faxing from the ADF on this page.)

Manual transmission

Manual transmission lets you hear the

dialing, ringing and fax-receiving tones while

sending a fax.

1If it is not illuminated in green, press

(Fax).

2Load your document.

3Pick up the handset and listen for a

dial tone.

4Dial the fax number you want to call.

5When you hear the fax tone, press

Start.

6Replace the handset.

Setup Send

3 - 4

Sending a fax at the end of a

conversation

At the end of a conversation you can send a

fax to the other party before you both hang

up.

1Ask the other party to wait for fax tones

(beeps) and then to press the Start or

Send key before hanging up.

2If it is not illuminated in green, press

(Fax).

3Load your document.

Press Start.

4Replace the handset.

Out of Memory message

If you get an Out of Memory message while

scanning the first page of a fax, press

Stop/Exit to cancel the fax.

If you get an Out of Memory message while

scanning a subsequent page, you will have

the option to press Start to send the pages

scanned so far, or to press Stop/Exit to

cancel the operation.

Note

If you get an Out of Memory message while

faxing and you do not want to delete your

stored faxes to clear the memory, you can

send the fax in real time. (See Real Time

Transmission on page 3-6.)

Basic sending

operations

Sending faxes using multiple

settings

When you send a fax you can choose any

combination of these settings: cover page,

contrast, resolution, overseas mode, delayed

fax timer, polling transmission or real time

transmission.

1If it is not illuminated in green, press

(Fax).

After each setting is accepted, the LCD

will ask if you want to enter more

settings:

2Press 1 to select more settings. The

LCD will return to the Setup Send

menu.

—OR—

Press 2 if you have finished choosing

settings and go to the next step.

Other Settings

1.Yes 2.No

Chapter 3

3 - 5

Contrast

If your document is very light or very dark, you

may want to change the contrast.

Use Light to send a light document.

Use Dark to send a dark document.

1If it is not illuminated in green, press

(Fax).

2Load your document.

3Press Menu/Set, 2, 2, 1.

4Press ▲ or ▼ to select Auto, Light or

Dark.

Press Menu/Set.

Fax Resolution

After you load the document, you can use the

Resolution key to change the setting

temporarily (for this fax only). In Fax mode

, press Resolution and ▲ or ▼ to

select the setting you want, and then press

Menu/Set.

—OR—

You can change the default setting:

1If it is not illuminated in green, press

(Fax).

2Press Menu/Set, 2, 2, 2.

3Press ▲ or ▼ to select the resolution

you want.

Press Menu/Set.

1.Contrast

Standard Suitable for most typed

documents.

Fine Good for small print and

transmits a little slower

than Standard resolution.

S.Fine Good for small print or

artwork and transmits

slower than Fine

resolution.

Photo Use when the document

has varying shades of gray

or is a photograph. This

has the slowest

transmission time.

2.Fax Resolution

Setup Send

3 - 6

Dual Access

You can dial a number, and begin scanning

the fax into memory—even when the

machine is sending from memory, receiving

faxes or printing PC data. The LCD shows the

new job number.

Note

■The number of pages you can scan into

the memory will vary depending on the

data that is printed on them.

■If you get an Out of Memory message

while scanning the first page of a fax,

press Stop/Exit to cancel scanning. If you

get an Out of Memory message while

scanning a subsequent page, you can

press Start to send the pages scanned so

far, or press Stop/Exit to cancel the

operation.

Real Time Transmission

When you are sending a fax, the machine will

scan the documents into the memory before

sending. Then, as soon as the phone line is

free, the machine will start dialing and

sending.

If the memory is full, the machine will send the

document in real time (even if Real Time

TX is set to Off).

Sometimes, you may want to send an

important document immediately, without

waiting for memory transmission. You can set

Real Time TX to On for all documents or

Next Fax:On or Next Fax:Off for the

next fax only.

1If it is not illuminated in green, press

(Fax).

2Press Menu/Set, 2, 2, 5.

3To change the setting, press ▲ or ▼ to

select On, Next Fax:On,

Next Fax:Off or Off.

Press Menu/Set.

5.Real Time TX

Chapter 3

3 - 7

Broadcasting

Broadcasting is when the same fax message

is automatically sent to more than one fax

number. You can include Groups,

One-Touch, Speed-Dial numbers and up to

50 manually dialed numbers in the same

broadcast.

Press Menu/Set between each of the

numbers. Use Search/Speed Dial to help

you choose the numbers easily. (To set up

Group dial numbers, see Setting up Groups

for Broadcasting on page 5-3.)

After the broadcast is finished, a Broadcast

Report will be printed to let you know the

results.

1If it is not illuminated in green, press

(Fax).

2Load your document.

3Enter a number using One-Touch,

Speed-Dial, a Group number, Search or

manual dialing using the dial pad.

Press Menu/Set.

4After you have entered all the fax

numbers, press Start.

Note

■If you did not use up any of the numbers

for Groups, access codes or credit card

numbers, you can ‘broadcast’ faxes to as

many as 260 (MFC-7220 and

MFC-7225N) or 270 (FAX-2820,

FAX-2910 and FAX-2920) different

numbers.

■The available memory will vary depending

on the types of jobs in the memory and the

number of locations used for

broadcasting. If you broadcast to the

maximum numbers available, you will not

be able to use Dual Access and Delayed

fax.

■Enter the long dialing sequence numbers

as you would normally, but remember that

each One-Touch and Speed-Dial number

counts as one number, so the number of

locations you can store becomes limited.

(See Access codes and credit card

numbers on page 5-4.)

■If the memory is full, press Stop/Exit to

stop the job or if more than one page has

been scanned, press Start to send the

portion that is in the memory.

Setup Send

3 - 8

Checking job status

Check which jobs are still waiting in the

memory to be sent. (If there are no jobs, the

LCD shows No Jobs Waiting.)

1Press Menu/Set, 2, 6.

2If you have more than one job waiting,

press ▲ or ▼ to scroll through the list.

3Press Stop/Exit.

Canceling a fax in progress

If you want to cancel a fax, while the machine

is scanning, dialing or sending it, press

Stop/Exit.

Canceling a scheduled job

You can cancel a fax job that is stored and

waiting in the memory.

1Press Menu/Set, 2, 6.

Any jobs that are waiting will appear on

the LCD.

2If you have more than one job waiting,

press ▲ or ▼ to select the job you want

to cancel.

Press Menu/Set.

—OR—

If you only have one job waiting, go to

Step 3.

3Press 1 to cancel.

To cancel another job go to Step 2.

—OR—

Press 2 to exit without canceling.

4Press Stop/Exit.

6.Remaining Jobs

Chapter 3

3 - 9

Advanced sending

operations

Composing the electronic

Cover Page

The Cover Page is sent to the receiving

party’s machine. Your Cover Page includes

the name stored in the One-Touch or

Speed-Dial memory. If you are dialing

manually, the name is left blank.

The Cover Page shows your Station ID and

the number of pages you’re sending. (See

Setting the Station ID on page 2-2.) If you

have Cover Page set to On for all faxes

(Menu/Set, 2, 2, 7), the number of pages is

not shown on the cover page.

You can select a comment to include on your

Cover Page.

1.Comment Off

2.Please Call

3.Urgent

4.Confidential

Instead of using one of the preset comments,

you can enter two personal messages of your

own, up to 27 characters long. Use the chart

on B-11 for help entering characters. (See

Composing your own comments on page

3-9.)

5.(User Defined)

6.(User Defined)

Most of the Setup Send settings are

temporary to allow you to make changes for

each fax you send. However, when you set

up your Cover Page and Cover Page

Comments, you are changing the default

settings so they will be available while faxing.

Composing your own comments

You can set up two comments of your own.

1If it is not illuminated in green, press

(Fax).

2Press Menu, 2, 2, 8.

3Press ▲ or ▼ to choose 5 or 6 for your

own comment.

Press Menu/Set.

4Use the dial pad to enter your

customized comment.

Press Menu/Set.

(See Entering Text on page B-11.)

Cover page for the next fax only

If you have not yet set your Station ID this

feature will not work. Make sure you have

programmed the Station ID before

continuing. (See Setting the Station ID on

page 2-2.) If you only want to send a Cover

Page with a particular fax, your machine will

ask you to enter the number of pages you are

sending so it can be printed on the Cover

Page.

1If it is not illuminated in green, press

(Fax).

2Load your document.

3Press Menu, 2, 2, 7.

4Press ▲ or ▼ to select Next Fax:On

(or Next Fax:Off).

Press Menu/Set.

8.Coverpage Msg

7.Coverpg Setup

Setup Send

3 - 10

5Press ▲ or ▼ to select one of the

standard or your own comments.

Press Menu/Set.

6Enter two digits to show the number of

pages you are sending.

Press Menu/Set.

(For example, press 0, 2 for 2 pages or

enter 0 0 to leave the number of pages

blank. If you make a mistake, press

to back up and re-enter the number of

pages.)

Send a cover page for all faxes

If you have not yet set your Station ID this

feature will not work. Make sure you have

programmed the Station ID before

continuing. (See Setting the Station ID on

page 2-2.)

You can set the machine to send a cover

page whenever you send a fax. The number

of pages in your fax is not included when you

use this setting.

1If it is not illuminated in green, press

(Fax).

2Press Menu/Set, 2, 2, 7.

3Press ▲ or ▼ to select to select On (or

Off).

Press Menu/Set.

4If you selected On, press ▲ or ▼ to

select one of the standard or your own

comments.

Press Menu/Set.

Using a printed cover page

If you prefer to use a printed cover page that

you can write on, you can print the sample

page and attach it to your fax.

1If it is not illuminated in green, press

(Fax).

2Press Menu/Set, 2, 2, 7.

3Press ▲ or ▼ to select Print Sample.

Press Menu/Set.

4Press Start. Your machine prints a copy

of your cover page.

Overseas Mode

If you are having difficulty sending a fax

overseas due to possible interference on the

phone line, we recommend that you turn on

the Overseas Mode. After you send a fax

using this feature, the feature will turn itself

off.

1If it is not illuminated in green, press

(Fax).

2Load your document.

3Press Menu/Set, 2, 2, 9.

4Press ▲ or ▼ to select On (or Off).

Press Menu/Set.

▲

7.Coverpg Setup

9.Overseas Mode

Chapter 3

3 - 11

Delayed Fax

During the day you can store up to 50 faxes

in the memory to be sent within 24 hours.

These faxes will be sent at the time of day you

enter in Step 4.

1If it is not illuminated in green, press

(Fax).

2Load your document.

3Press Menu/Set, 2, 2, 3.

4Press Menu/Set to accept the displayed

time.

—OR—

Enter the time you want the fax to be

sent (in 24-hour format).

(For example, enter 19:45 for 7:45 PM.)

Press Menu/Set.

5Press 1 to leave the paper document

waiting in the ADF.

—OR—

Press 2 to scan the document into the

memory.

Note

The number of pages you can scan into the

memory depends on the amount of data that

is printed on each page.

Delayed Batch Transmission

Before sending the delayed faxes, your

machine will help you economize by sorting

all the faxes in the memory by destination and

scheduled time. All delayed faxes that are

scheduled to be sent at the same time to the

same fax number will be sent as one fax to

save transmission time.

1If it is not illuminated in green, press

(Fax).

2Press Menu/Set, 2, 2, 4.

3Press ▲ or ▼ to select On (or Off).

Press Menu/Set.

4Press Stop/Exit.

3.Delayed Fax

1.Doc 2.Memory

4.Batch TX

Setup Send

3 - 12

Setting up Polled Transmit

Polled Transmit is when you set up your

machine to wait with a document so another

fax machine can call and retrieve it. Everyone

who is involved in Polling needs to set up their

machines for Polling.

Note

■When someone polls your machine to

receive a fax, they pay for the call.

■If you poll someone’s fax machine to

receive a fax, you pay for the call.

1If it is not illuminated in green, press

(Fax).

2Load your document.

3Press Menu/Set, 2, 2, 6.

4Press ▲ or ▼ to select On (or Off).

Press Menu/Set.

5Press 1 to leave the paper document

waiting in the ADF.

—OR—

Press 2 to scan the document into the

memory.

Note

■If you press 1 in Step 5, the document

remains in the ADF until your machine is

polled. If you must use your machine

before the polled transmission occurs, you

must first cancel this job.

■If you press 2 in Step 5, the document will

be stored and can be retrieved from any

other fax machine until you delete the fax

in memory by using the Canceling a Job

menu setting. (See Canceling a

scheduled job on page 3-8.)

6.Polled TX

1.Doc 2.Memory

4 - 1

Basic receiving operations

Choosing the Receive Mode

There are four different Receive Modes for your machine. You can choose the mode that best

suits your needs.

Setup Receive

LCD How it works When to use it

Fax Only

(automatic receive)

The machine automatically

answers every call as a fax.

For dedicated fax lines.

Fax/Tel

(fax and telephone)

The machine controls the line

and automatically answers

every call. If the call is a fax it

will receive the fax. If the call

is not a fax it will ring

(pseudo/double ring) for you

to pick up the call.

Use this mode if you expect to receive lots of fax

messages and few telephone calls. You cannot

have an answering machine on the same line,

even if it is on a separate wall jack on the same

line. You cannot use the telephone company’s

Voice Mail in this mode.

External TAD

(with an external

telephone answering

device only)

The external telephone

answering machine device

(TAD) automatically answers

every call.

Voice messages are stored

on the external TAD. If it is a

fax call, the machine receives

the Fax.

Use this mode if you have connected an

answering machine to your machine.

The External TAD setting works only with an

external answering machine. Ring Delay does

not work in this setting.

Manual

(manual receive)

(with Distinctive Ring)

You control the phone line

and must answer every call

yourself unless you are using

the Distinctive Ring feature.

Use this mode if you do not receive many fax

messages, use Distinctive Ring, or if you are

using a computer on the same line.

If you answer and hear fax tones, wait until the

machine takes over the call, then hang up. (See

Easy Receive on page 4-3.)

Setup Receive

4 - 2

To select or change your Receive

Mode

1Press Menu/Set, 0, 1.

2Press ▲ or ▼ to select Fax Only,

Fax/Tel, External TAD or Manual.

Press Menu/Set.

3Press Stop/Exit.

Setting the Ring Delay

The Ring Delay sets the number of times the

machine rings before it answers in Fax Only

or Fax/Tel mode. If you have extension

phones on the same line as the machine or

subscribe to the telephone company’s

Distinctive Ring service, keep the Ring Delay

setting of 4.

(See Operation from extension telephones on

page A-4 and Easy Receive on page 4-3.)

1If it is not illuminated in green, press

(Fax).

2Press Menu/Set, 2, 1, 1.

3Press ▲ or ▼ to select how many times

the line rings before the machine

answers (00 - 04).

Press Menu/Set.

(If you select 00, the line won’t ring at

all.)

4Press Stop/Exit.

1.Receive Mode

Current Receive Mode

Fax : Fax Only

F/T : Fax/Tel

TAD : External TAD

Mnl : Manual

1.Ring Delay

Chapter 4

4 - 3

Setting the F/T Ring Time

(Fax/Tel mode only)

If you set the Receive Mode to Fax/Tel,

you’ll need to decide how long the machine

will signal you with its special

pseudo/double-ring when you have a voice

call. (If it’s a fax call, the machine receives the

fax.)

This pseudo/double-ring happens after the

initial ringing from the phone company. Only

the machine rings and no other phones on the

same line will ring with the special

pseudo/double-ring. However, you can still

answer the call on any telephone on the same

line as the machine. (See For Fax/Tel mode

only on page A-4.)

1If it is not illuminated in green, press

(Fax).

2Press Menu/Set, 2, 1, 2.

3Press ▲ or ▼ to select how long the

machine will ring to alert you that you

have a voice call (20, 30, 40 or 70

seconds).

Press Menu/Set.

4Press Stop/Exit.

Note

Even if the caller hangs up during the

pseudo/double-ringing, the machine will

continue to ring for the set time.

Easy Receive

When you use this feature you don’t have to

press Start or the Fax Receive Code 5 1

when you answer a fax call and hear calling

beeps. Just hold the handset and wait a few

seconds. Selecting On allows the machine to

receive fax calls automatically, even if you lift

the machine’s handset or the handset of an

extension or external phone. When you see

Receiving on the LCD or when you hear

“chirps” through the handset of an extension

phone connected to another wall jack, just

replace the handset and your machine will do

the rest. Semi lets the machine receive the

fax only if you’ve answered it at the machine.

Note

■If you’ve set the feature to On, but your

machine does not automatically connect a

fax call when you lift an external or

extension phone handset, press the Fax

Receive code 5 1. At the machine, lift

the handset and then press Start.

■If you send faxes from a computer on the

same phone line and the machine

intercepts them, set Easy Receive to Off.

■Selecting Off means you’ll have to

activate the machine yourself by pressing

Start on the machine.

—OR—

by pressing 5 1 if you are not at your

machine. (See Operation from extension

telephones on page A-4.)

1If it is not illuminated in green, press

(Fax).

2Press Menu/Set, 2, 1, 3.

Press

▲ or ▼ to select On, Semi or Off.

Press Menu/Set.

4Press Stop/Exit.

2.F/T Ring Time

3.Easy Receive

Setup Receive

4 - 4

Printing a reduced incoming

fax (Auto Reduction)

If you choose On, the machine automatically

reduces an incoming fax to fit on one page of

Letter, Legal or A4 size paper. The machine

calculates the reduction ratio by using the

page size of the document and your Paper

Size setting (Menu/Set, 1, 3).

1If it is not illuminated in green, press

(Fax).

2Press Menu/Set, 2, 1, 5.

3Use ▲ or ▼ to select On (or Off).

Press Menu/Set.

4Press Stop/Exit.

Note

■Turn on this setting if you receive faxes

that are split onto two pages. However, if

the document is too long the machine may

still print on two pages.

■If left and right margins are cut off, turn on

this setting.

■When this feature is set to On, the Letter,

Legal or A4 faxes people send to you may

appear slightly shrunk even though your

machine prints them on Letter, Legal or A4

paper. This is because the machine has to

print the Station ID of the sending machine

at the top of the page.

Receiving a fax at the end of a

conversation

At the end of a conversation you can ask the

other party to fax you information before you

both hang up.

1Ask the other party to place the

document in their machine and to press

Start or Send key.

2When you hear the other machine’s

CNG tones (beeps), press Start.

3Replace the handset.

5.Auto Reduction

Chapter 4

4 - 5

Advanced receiving

operations

Printing a fax from the

memory

If you have selected Fax Storage (Menu/Set,

2, 5, 1), you can still print a fax from the

memory when you are at your machine. (See

Setting Fax Storage on page 6-2.)

1Press Menu/Set, 2, 5, 3.

2Press Start.

Setting the Print Density

You can adjust print density, making your

printed pages darker or lighter.

1If it is not illuminated in green, press

(Fax).

2Press Menu/Set, 2, 1, 6.

3Press ▲ to make the print darker.

—OR—

Press ▼ to make the print lighter.

Press Menu/Set.

4Press Stop/Exit.

Polling

Polling is the process of retrieving faxes from

another fax machine.

Everyone who is involved in Polling needs to

set up their machines for Polling.

Note

■If you poll someone’s fax machine to

receive a fax, you pay for the call.

■Some fax machines do not respond to the

Polling feature.

Setting up Polling Receive

Polling Receive is when you call another fax

machine to receive a fax from it.

1If it is not illuminated in green, press

(Fax).

2Press Menu/Set, 2, 1, 7.

3Enter the fax number you are polling.

4Press Start.

The LCD shows Dialing.

3.Print Fax

6.Print Density

7.Polling RX

Setup Receive

4 - 6

Setting up Sequential Polling Receive

Your machine can ask for faxes from several

fax units in a single operation (Sequential

Polling Receive). Afterwards, a Sequential

Polling Report will be printed.

1If it is not illuminated in green, press

(Fax).

2Press Menu/Set, 2, 1, 7.

3Enter the fax machines you want to poll

using One-Touch, Speed-Dial, a Group

or the dial pad. You must press

Menu/Set between each fax number.

4Press Start. Your machine will poll each

number or Group number in turn to

receive a fax.

The LCD shows Dialing.

7.Polling RX

5 - 1

Storing numbers for

easy dialing

You can set up your machine to do following

types of easy dialing: One-Touch, Speed-Dial

and Groups for Broadcasting faxes. When

you dial a quick-dial number, the LCD shows

the name, if you stored it, or the number.

Note

If you lose electrical power, the quick-dial

numbers that are in the memory will not be

lost.

Storing One-Touch numbers

Your machine has 10 One-Touch keys where

you can store 10 (MFC-7220 and

MFC-7225N) or 20 (FAX-2820, FAX-2910

and FAX-2920) fax or phone numbers for

automatic dialing. To access numbers 11 to

20 (FAX-2820, FAX-2910 and FAX-2920),

hold down Shift as you press the One-Touch

key. The LCD shows the name, if you stored

it, or the number.

Note

Shift is not available for MFC-7220 and

MFC-7225N.

1Press Menu/Set, 2, 3, 1.

2Press the One-Touch key where you

want to store a number.

3Enter the phone or fax number (up to 20

digits).

Press Menu/Set.

4Use the dial pad to enter the name (up

to 15 characters).

Press Menu/Set.

(You can use the chart on page B-11 to

help you enter letters.)

—OR—

Press Menu/Set to store the number

without a name.

5Go to Step 2 to store another

One-Touch number.

—OR—

Press Stop/Exit.

Quick-Dial numbers and dialing

options

MFC-7220 and

MFC-7225N

FAX-2820, FAX-2910

and FAX-2920

1.One-Touch Dial

Quick-Dial numbers and dialing options

5 - 2

Storing Speed-Dial numbers

You can store Speed-Dial numbers, so that

when you dial you will only have to press a

few keys (Search/Speed Dial, #, the

three-digit number, and Start). The machine

can store 200 Speed-Dial numbers.

1Press Menu/Set, 2, 3, 2.

2Use the dial pad to enter a three-digit

Speed-Dial location number (001 - 200).

(For example, press 005.)

Press Menu/Set.

3Enter the phone or fax number (up to 20

digits).

Press Menu/Set.

4Use the dial pad to enter the name (up

to 15 characters).

Press Menu/Set.

(You can use the chart on page B-11 to

help you enter letters.)

—OR—

Press Menu/Set to store the number

without a name.

5Go to Step 2 to store another

Speed-Dial number.

—OR—

Press Stop/Exit.

Changing One-Touch /

Speed-Dial numbers

If you try to store a One-Touch or Speed-Dial

number where a number has already been

stored, the LCD will show the name that has

been stored there (or number) and will ask

you to do one of the following:

1Press 1 to change the stored number.

—OR—

Press 2 to exit without making a change.

How to change the stored number or name:

• If you want to change a character, use

or to position the cursor under

the character you want to change, and

then type over it.

• If you want to erase the whole number

or whole name, press Stop/Exit when

the cursor is under the first digit or

letter. The characters above and to

the right of the cursor will be deleted.

2Enter a new number.

Press Menu/Set.

3Follow the directions beginning at Step

4 in Storing One-Touch Dial numbers

and Storing Speed-Dial numbers.

(See Storing One-Touch numbers on

page 5-1 and Storing Speed-Dial

numbers on page 5-2.)

2.Speed-Dial #005:MIKE

1.Change 2.Exit

▲

Chapter 5

5 - 3

Setting up Groups for

Broadcasting

Groups, which can be stored on a One-Touch

key or a Speed-Dial location, allow you to

send the same fax message to many fax

numbers by pressing only a One-Touch key

and Start or Search/Speed Dial, #, the

three-digit location and Start. First, you’ll

need to store each fax number as a

One-Touch or Speed-Dial number. Then, you

can combine them into a Group. Each Group

uses up a One-Touch key or a Speed-Dial

location. You can have up to eight Groups, or

you can assign up to 219 (FAX-2820,

FAX-2910 and FAX-2920) and 209

(MFC-7220 and MFC-7225N) numbers to

one large Group.

(See Storing One-Touch numbers on page

5-1 and Storing Speed-Dial numbers on page

5-2.)

1Press Menu/Set, 2, 3, 3.

2Decide where you wish to store the

Group.

—AND—

Press a One-Touch key.

—OR—

Press Search/Speed Dial and enter the

three digit location, and then press

Menu/Set.

(For example, press One-Touch key 1

for Group 1.)

3Use the dial pad to enter the Group

number (1 to 8).

Press Menu/Set.

(For example, press 1 for Group 1.)

Note

The Group number must be between 1 and 8.

4To include One-Touch or Speed-Dial

numbers in the Group, press them as

follows:

For example, for One-Touch number 2,

press One-Touch key 2. The LCD

shows 002. For Speed-Dial location

009, press Search/Speed Dial, and

then 009 on the dial pad.

5Press Menu/Set to accept the numbers

for this Group.

6Use the dial pad and the chart on page

B-11 to enter a name for the Group.

Press Menu/Set.

(For example, type NEW CLIENTS).

7Press Stop/Exit.

Note

You can print a list of all One-Touch and

Speed-Dial numbers. Group numbers will be

marked in the GROUP column.

(See Printing reports on page 7-2.)

3.Setup Groups

Setup Group:G01

G01: 002#009

Quick-Dial numbers and dialing options

5 - 4

Dialing options

Access codes and credit card

numbers

Sometimes you may want to choose from

several long distance carriers when you

make a call. Rates may vary depending on

the time and destination. To take advantage

of low rates, you can store the access codes

or long-distance carriers and credit card

numbers as One-Touch and Speed-Dial

numbers. You can store these long dialing

sequences by dividing them and setting them

up on separate One-Touch and Speed Dial

numbers in any combination. You can even

include manual dialing using the dial pad.

(See Storing One-Touch numbers on

page 5-1 and Storing Speed-Dial numbers on

page 5-2.)

For example, perhaps you have stored ‘555’

on One-Touch key 1 and ‘7000’ on

One-Touch key 2. If you press One-Touch

key 1, One-Touch key 2, and Start, you will

dial ‘555-7000’.

To temporarily change a number, you can

substitute part of the number with manual

dialing using the dial pad.

For example, to change the number to

555-7001 you could press One-Touch key 1

and then press 7001 using the dial pad.

Pause

Press Redial/Pause to insert a 3.5-second

pause between numbers. If you are dialing

overseas, you can press Redial/Pause as

many times as needed to increase the length

of the pause.

Tone or Pulse

(For Canada only)

If you have a Pulse dialing service, but need

to send Tone signals (for example, for

telephone banking), follow the instructions

below. If you have Touch Tone service, you

will not need this feature to send tone signals.

1Lift the handset.

2Press #. Any digits dialed after this will

send tone signals.

When you hang up, the machine will

return to the Pulse dialing service.

6 - 1

Setting Remote Fax

Options

Note

■You can only use one remote fax option at

a time:

Fax Forwarding—OR—Paging—OR—

Fax Storage—OR—PC FAX Receive*

—OR—Off.

*MFC-7220 and MFC-7225N only

■If received faxes are still in the machine’s

memory when you change the remote fax

options, an LCD question will appear.

(See Changing Remote Fax Options on

page 6-4.)

Setting up Fax Forwarding

When you select Fax Forward, your machine

stores the received fax in the memory. The

machine will then dial the fax number you’ve

programmed and forward the fax message.

1Press Menu/Set, 2, 5, 1.

2Press ▲ or ▼ to select Fax Forward.

Press Menu/Set.

The LCD will ask you to enter the fax

number to which faxes will be

forwarded.

3Enter the forwarding number (up to 20

digits).

Press Menu/Set.

4Press ▲ or ▼ to select

Backup Print:On or

Backup Print:Off.

Press Menu/Set.

Note

If you select Backup Print:On, the

machine will also print the fax at your

machine so you will have a copy. This is a

safety feature in case there is a power failure

before the fax is forwarded or a problem at

the receiving machine. The FAX-2920 and

MFC-7225N can store faxes up to 4 days if

there is a power failure. The faxes stored in

the FAX-2820, FAX-2910 and MFC-7220

memory will be deleted.

5Press Stop/Exit.

Remote Fax Options

1.Fwd/Page/Store

Backup Print:On

Remote Fax Options

6 - 2

Programming your pager

number

When Paging is selected, your machine dials

the pager number you’ve programmed, and

then dials your Personal Identification

Number (PIN). This activates your pager so

you will know that you have a fax message in

the memory.

1Press Menu/Set, 2, 5, 1.

2Press ▲ or ▼ to select Paging.

Press Menu/Set.

3Enter your pager phone number

followed by # # (up to 20 digits).

Press Menu/Set.

Do not include the area code if it is the

same as that of your machine.

For example, press:

1 8 0 0 5 5 5 1 2 3 4 # #.

4If your pager needs a PIN, enter the PIN,

press #, press Redial/Pause, enter your

fax number followed by ##.

Press Menu/Set.

For example, press:

Redial/Pause

—OR—

If you do not need a PIN, press

Redial/Pause, enter your fax number

followed by ##.

Press Menu/Set.

For example, press:

Redial/Pause 1 8 0 0 5 5 5 1 2 1 2 # #

5Press Stop/Exit.

Note

■You cannot change a Paging number or

PIN remotely.

■If you have set Paging, a backup copy of

the received fax will automatically be

printed at the machine.

Setting Fax Storage

If you select Fax Storage, your machine

stores the received fax in the memory. You

will be able to retrieve fax messages from

another location using the Remote Retrieval

commands.

1Press Menu/Set, 2, 5, 1.

2Press ▲ or ▼ to select Fax Storage.

Press Menu/Set.

3Press Stop/Exit.

Note

If you have set Fax Storage, a backup copy

will automatically be printed at the machine.

1.Fwd/Page/Store

Chapter 6

6 - 3

PC Fax Receive (MFC-7220

and MFC-7225N only)

If you turn on the PC Fax Receive feature

your machine will store your received fax in

memory and send them to your PC

automatically. You can then use your PC to

view and store these faxes.

Even if you have turned off your PC (at night

or on the weekend, for example), your

machine will receive and store your faxes in

its memory. The LCD will show the number of

stored faxes received, for example:

PC Fax Msg:001

When you start your PC and the PC Fax

Receiving software runs, your machine

transfers your faxed to your PC automatically.

To transfer the received faxes to your PC you

must have the PC Fax Receiving software

running on your PC. (For details, see

Running PC-FAX Receiving in the Software

User’s Guide on the CD-ROM.)

If you select Backup Print:On the machine

will also print the fax

1Press Menu/Set, 2, 5, 1.

2Press ▲ or ▼ to select

PC Fax Receive.

Press Menu/Set.

3Press ▲ or ▼ to select

Backup Print:On or

Backup Print:Off.

Press Menu/Set.

4Press Stop/Exit.

Note

■When Backup Print is off, your fax

messages are automatically erased from

your machine’s memory when they have

been successfully sent your PC. When

Backup Print is on, your fax messages are

erased when they have been successfully

printed and sent to the PC.

■In the event of a power failure, the

MFC-7225N will store your faxes in

memory for up to 4 days. However, if you

select Backup Print:On, the machine

will print each fax, so you will have a copy

if there is a power failure before it is sent

to the PC.

■If you get an error message and the

machine cannot print the faxes in memory,

you can use this setting to transfer your

faxes to your PC. (For details, see Error

messages on page 11-1.)

■You cannot turn on PC Fax Receive if

Memory Security is on.

1.Fwd/Page/Store

Backup Print:On

Remote Fax Options

6 - 4

Turning off Remote Fax

Options

1Press Menu/Set, 2, 5, 1.

2Press ▲ or ▼ to select Off.

Press Menu/Set.

3Press Stop/Exit.

Note

If you set the remote fax options to Off and

received faxes are left in your machine’s

memory, follow the LCD messages that

appear after Step 3. (See Changing Remote

Fax Options.)

Changing Remote Fax

Options

If received faxes are left in your machine’s

memory when you change from the remote

fax options the LCD will ask you the following

question.

—OR—

■If you press 1, faxes in the memory will be

erased or printed before the setting

changes.

■If you press 2, faxes in the memory will not

be erased and the setting will be

unchanged.

(For MFC-7220 and MFC-7225N)

If received faxes are left in the machine’s

memory when you change to

PC Fax Receive from another remote fax

option (Fax Forward or Fax Storage), the

LCD will ask you the following message:

■If you press 1, faxes in the memory will be

sent to your PC before the setting

changes.

■If you press 2, faxes in the memory will not

be erased and the setting will be

unchanged.

1.Fwd/Page/Store

Erase All Fax?

1.Yes 2.No

Print All Fax?

1.Yes 2.No

Send Fax to PC?

1.Yes 2.No

Chapter 6

6 - 5

Setting your Remote Access

Code

The remote access code lets you access the

Remote Retrieval features when you are

away from your machine. Before you use the

remote access and retrieval features, you

have to set up your own code. The default

code is inactive code (--- ).

1Press Menu/Set, 2, 5, 2.

2Enter a three-digit code using numbers

0-9, or #.

Press Menu/Set. (The preset ‘ ’

cannot be changed.)

Note

Do not use the same code as your Fax

Receive Code ( 51) or Telephone Answer

Code (#51).

(See Operation from extension telephones on

page A-4.)

3Press Stop/Exit.

Note

You can change your code at any time by

entering a new one. If you want to make your

code inactive, press Stop/Exit in Step 2 to

restore the inactive setting (--- ) and press

Menu/Set.

Remote Retrieval

You can call your machine from any touch

tone telephone or fax machine, then use the

Remote Access Code and remote commands

to retrieve fax messages. Be sure to cut out

the Remote Retrieval Access Card on the last

page and keep it with you at all times.

Using your Remote Access

Code

1Dial your fax number from a telephone

or another fax machine using touch

tone.

2When your machine answers,

immediately enter your Remote Access

Code (3 digits followed by ).

3The machine signals if it has received

fax messages:

1 long beep — Fax messages

No beeps — No messages

4The machine gives two short beeps to

tell you to enter a command. The

machine will hang up if you wait longer

than 30 seconds to enter a command.

The machine will beep three times, if

you enter an invalid command.

5Press 9 0 to reset the machine when

you’ve finished.

6Hang up.

Note

If your machine is set to Manual mode and

you want to use the remote retrieval features,

you can access your machine by waiting

about 2 minutes after it starts ringing, and

then entering the Remote Access Code

within 30 seconds.

2.Remote Access

Remote Fax Options

6 - 6

Remote commands

Follow the commands below to access features when you are away from the machine. When you

call the machine and enter your Remote Access Code (3 digits followed by ), the system will

give two short beeps and you must enter a remote command.

Remote commands Operation details

95 Change the Fax Forwarding,

Paging or Fax Storage settings

1 OFF You can select Off after you have retrieved or erased all your

messages.

2 Fax Forwarding If you hear one long beep, the change has been accepted. If

you hear three short beeps, you cannot change it because

something has not been set up (for example, perhaps a Fax

Forwarding or Paging number had not been registered). You

can register your Fax Forwarding number by entering 4. (See

Changing your Fax Forwarding number on page 6-7.) Once

you have registered the number, Fax Forwarding will work.

You can select Off after you have retrieved or erased all your

messages.

3 Paging

4 Fax Forwarding number

6 Fax Storage

96 Retrieve a fax

2 Retrieve all faxes Enter the number of a remote fax machine to receive stored fax

message(s). (See page 6-7.)

3 Erase faxes from the memory If you hear one long beep, fax messages have been erased

from the memory.

97 Check the receiving status

1 Fax You can check whether your machine has received any faxes.

If yes, you will hear one long beep. If no, you will hear three

short beeps.

98 Change the Receive Mode

1 External TAD If you hear one long beep, your change has been accepted.

2 Fax/Tel

3 Fax Only

90 Exit Press 9 0 to exit Remote Retrieval. Wait for the long beep, then

replace the handset.

Chapter 6

6 - 7

Retrieving fax messages

You can call your machine from any touch

tone phone and have your fax messages sent

to a fax machine.

1Dial your fax number.

2When your machine answers,

immediately enter your Remote Access

Code (3 digits followed by ). If you

hear one long beep, you have

messages.

3As soon as you hear two short beeps,

use the dial pad to press 9 6 2.

4Wait for the long beep, and then use the

dial pad to enter the number of the

remote fax machine where you want

your fax messages sent to followed by

## (up to 20 digits).

Note

You cannot use and # as dial numbers.

However, press # if you want to store a

pause.

5Hang up after you hear your machine

beep. Your machine will call the other

fax machine, which will then print your

fax messages.

Changing your Fax

Forwarding number

You can change the default setting of your fax

forwarding number from another telephone or

fax machine using touch tone.

1Dial your fax number.

2When your machine answers,

immediately enter your Remote Access

Code (3 digits followed by ). If you

hear one long beep, you have

messages.

3When you hear two short beeps, use the

dial pad to press 9 5 4.

4Wait for the long beep, and then use the

dial pad to enter the new number of the

remote fax machine where you want

your fax messages forwarded followed

by ## (up to 20 digits).

5Press 9 0 to reset the machine you have

finished.

Note

You cannot use and # as dial numbers.

However, press # if you want to store a

pause.

6Hang up after you hear your machine

beep.

7 - 1

Fax settings and

activity

You need to set up the Transmission

Verification Report and Journal Period in the

menu table.

Press Menu/Set, 2, 4, 1.

—OR—

Press Menu/Set, 2, 4, 2.

Customizing the

Transmission Verification

Report

You can use the Transmission Verification

Report as proof that you sent a fax. This

report lists the time and date of transmission

and whether the transmission was successful

(OK). If you select On or On+Image, the

report will print for every fax you send.

If you send a lot of faxes to the same place,

you may need more than the job numbers to

know which faxes you must send again.

Selecting On+Image or Off+Image will print

a section of the fax’s first page on the report

to help you remember.

Note

When the Transmission Verification Report is

turned Off or Off+Image, the Report will

only print if there is a transmission error, with

NG in the RESULT column.

1Press Menu/Set, 2, 4, 1.

2Press ▲ or ▼ to select On, On+Image,

Off or Off+Image.

Press Menu/Set.

3Press Stop/Exit.

Printing reports

1.Transmission

2.Journal Period

1.Transmission

Chapter 7

7 - 2

Setting the Journal Period

You can set the machine to print a journal at

specific intervals (every 50 faxes, 6, 12 or 24

hours, 2 or 7 days). If you set the interval to

Off, you can print the report by following the

steps on Printing reports.

The default setting is Every 50 Faxes.

1Press Menu/Set, 2, 4, 2.

2Press ▲ or ▼ to choose an interval.

Press Menu/Set.

(If you choose 7 days, the LCD will ask

you to choose a day on which to begin

the 7-day countdown.)

3Enter the time to begin printing in

24-hour format.

Press Menu/Set.

(For example: enter 19:45 for 7:45 PM.)

4Press Stop/Exit.

Note

■If you select 6, 12, 24 hours, 2 or 7 days,

the machine will print the report at the

selected time and then erase all jobs from

its memory. If the machine’s memory

becomes full with 200 jobs before the time

you selected has passed, the machine will

print the Journal early and then erase all

jobs from memory. If you want an extra

report before it is due to print, you can

print it without erasing the jobs from

memory.

■If you select Every 50 Faxes, the

machine will print the Journal when the

machine has stored 50 jobs.

Printing reports

Following reports are available:

How to print a report

1Press Reports.

2Press ▲ or ▼ to select the report you

want.

Press Menu/Set.

—OR—

Enter the number of the report you want

to print.

For example, press 2 to print the Help

List.

2.Journal Period

1.Transmission

Prints a Transmission Verification

Report for your last transmission.

2.Help List

Prints the Help List so you can see

at-a-glance how to quickly program your

machine.

3.Quick-Dial

Lists names and numbers stored in the

One-Touch and Speed-Dial memory, in

numerical order.

4.Fax Journal

Lists information about the last incoming

and outgoing faxes.

(TX means Transmit.) (RX means

Receive.)

5.User Settings

Lists your settings.

6.Network Config

(MFC-7225N only)

Lists your Network settings.

8 - 1

‘

Using the machine as a

copier

You can use your machine as a copier,

making up to 99 copies at a time.

Enter Copy mode

Before making copies, make sure that

(Copy) is illuminated in green. If it is

not, press (Copy) to enter Copy mode.

The default setting is Fax mode. You can

change the number of seconds or minutes

that the machine stays in Copy mode. (See

Setting the Mode Timer (FAX-2820,

FAX-2910 and FAX-2920 only) on page 2-3

or Setting the Mode Timer (MFC-7220 and

MFC-7225N only) on page 2-3.)

The printable area of your machine begins at

approximately 0.16 in. (4 mm) from both

sides and 0.12 in. (3 mm) from the top or

bottom of the paper.

Note

This printable area shown above is for a

single copy or a 1 in 1 copy using Letter or

Legal size paper. The printable area changes

with the paper size.

Making a single copy

1Press (Copy) to illuminate it in

green.

2Load your document.

(See Load document on page 1-7.)

3Press Start.

Making copies

Copy Ratio

The LCD shows the default copy setting

Quality

No. of Copies

0.16" (4 mm)

0.12" (3 mm)

Unprintable

area

Chapter 8

8 - 2

Making multiple copies

1Press (Copy) to illuminate it in

green.

2Load your document.

3Use the dial pad to enter the number of

copies you want (up to 99).

4Press Start.

Note

To sort the copies, press Options and ▲ or ▼

to select Stack/Sort. (See Sorting copies

using the ADF on page 8-5.)

Stop copying

To stop copying, press Stop/Exit.

Using the temporary

Copy key

When you want to quickly change the copy

settings temporarily for the next copy, use the

Options key. You can use different

combinations.

Note

■These settings are temporary, and the

machine returns to its default settings 60

seconds after it finishes copying, unless

you have set the Mode Timer to 30

seconds or less. (See Setting the Mode

Timer (FAX-2820, FAX-2910 and

FAX-2920 only) on page 2-3 or Setting the

Mode Timer (MFC-7220 and MFC-7225N

only) on page 2-3.)

■You can save the copy settings you use

most often by setting them as default.

(See Changing the default copy settings

on page 8-7.)

Options key

Making copies

8 - 3

Using the Options key

Use the Options key to quickly set the following copy settings temporarily for the next copy.

Note

The factory settings are shown in Bold.

After you choose your settings by pressing Menu/Set, the LCD shows Set temporarily.

Press Start if you have finished choosing settings.

Press Menu Selections Options Page

Enlarge/Reduce 50%/70%/78%/83%/

85%/91%/94%/97%/100%/

104%/141%/200%/

Custom(50-200%)/Auto

8-4

Quality Auto

Text

Photo

8-5

Stack/Sort Stack

Sort

8-5

Contrast ▼-+▲

▼-+▲

▼-+▲

▼-+▲

▼-+▲

8-5

Page Layout Off(1 in 1)

2 in 1 (P)

2 in 1 (L)

4 in 1 (P)

4 in 1 (L)

8-6

select select

Chapter 8

8 - 4

Enlarging or reducing the copied

image

You can select the following enlargement or

reduction ratios.

Auto sets the machine to calculate the

reduction ratio that fits the size of your paper.

Custom(50-200%) allows you to enter a

ratio from 50% to 200%.

1Press (Copy) to illuminate it in

green.

2Load your document.

3Use the dial pad to enter the number of

copies you want (up to 99).

4Press Options and ▲ or ▼ to select

Enlarge/Reduce.

Press Menu/Set.

5Press ▲ or ▼ to select the enlargement

or reduction ratio you want.

Press Menu/Set.

—OR—

Use the dial pad to enter an

enlargement or reduction ratio from 50%

to 200%.

Press Menu/Set.

(For example, press 5 3 to enter 53%.)

6Press Start.

Note

Special Copy Options 2in1(P), 2in1(L),

4in1(P) or 4in1(L) are not available with

Enlarge/Reduce.

Press

and ▲ or ▼ to

select

Enlarge/Reduce

100%

104% EXE→ LTR

141% A5→ A4

200%

Auto

Custom(50-200%)

50%

70% A4→ A5

78% LGL→ LTR

83% LGL→ A4

85% LTR→ EXE

91% Full Page

94% A4→ LTR

97% LTR→ A4

Making copies

8 - 5

Quality

You can select the copy quality. The default

setting is Auto.

1Press (Copy) to illuminate it in

green.

2Load your document.

3Use the dial pad to enter the number of

copies you want (up to 99).

4Press Options and ▲ or ▼ to select

Quality.

Press Menu/Set.

5Press ▲ or ▼ to select the copy quality

you want (Auto, Text or Photo).

Press Menu/Set.

6Press Start.

Sorting copies using the ADF

You can sort multiple copies. Pages will be

stacked in the order (1 2 3), (1 2 3)

and so on.

1Press (Copy) to illuminate it in

green.

2Load your document.

3Use the dial pad to enter the number of

copies you want (up to 99).

4Press Options and ▲ or ▼ to select

Stack/Sort.

Press Menu/Set.

5Press ▲ or ▼ to select Sort.

Press Menu/Set.

6Press Start.

Contrast

You can adjust copy contrast to make copies

darker or lighter.

1Press (Copy) to illuminate it in

green.

2Load your document.

3Use the dial pad to enter the number of

copies you want (up to 99).

4Press Options and ▲ or ▼ to select

Contrast.

Press Menu/Set.

5Press ▲ to increase the contrast.

—OR—

Press ▼ to decrease the contrast.

Press Menu/Set.

6Press Start.

Auto Suitable for documents that

contain both text and

photographs.

Text Suitable for documents

containing only text.

Photo Suitable for copying

photographs.

Chapter 8

8 - 6

Making N in 1 copies (Page Layout)

You can reduce the amount of copies by

using the N in 1 copy feature. This allows you

to copy two or four pages onto one page,

allowing you to save paper.

Note

■Please make sure paper size is set to

Letter, Legal or A4.

■You can use N in 1 copy feature with

100% copy size only.

■(P) means Portrait and (L) means

Landscape.

1Press (Copy) to illuminate it in

green.

2Load your document.

3Use the dial pad to enter the number of

copies you want (up to 99).

4Press Options and ▲ or ▼ to select

Page Layout.

Press Menu/Set.

5Press ▲ or ▼ to select 2 in 1 (P),

2 in 1 (L), 4 in 1 (P) or

4 in 1 (L).

Press Menu/Set.

6Press Start to scan the document.

When using the ADF, place document face

down in the direction shown below.

2 in 1 (P)

4 in 1 (P)

2 in 1 (L)

4 in 1 (L)

Making copies

8 - 7

Changing the default

copy settings

You can save the copy settings you use most

often by setting them as default. These

settings will remain until you change them

again.

Quality

1Press Menu/Set, 3, 1.

2Press ▲ or ▼ to select Auto, Text or

Photo.

Press Menu/Set.

3Press Stop/Exit.

Adjusting contrast

You can change the contrast to help an image

look sharper and more vivid.

1Press Menu/Set, 3, 2.

2Press ▲ to increase the contrast.

—OR—

Press ▼ to decrease the contrast.

Press Menu/Set.

3Press Stop/Exit.

Out of Memory

message

If the memory becomes full while you are

making copies, the LCD message will guide

you through the next step.

If you get an Out of Memory message while

scanning a subsequent page, you will have

the option to press Start to copy the pages

scanned so far, or to press Stop/Exit to

cancel the operation.

Note

To gain extra memory, you can turn off Fax

Storage.

(See Turning off Remote Fax Options on

page 6-4.)

—OR—

Print the faxes that are in the memory.

(See Printing a fax from the memory on page

4-5.)

When you get an Out of Memory message,

you may be able to make copies if you first

print incoming faxes in the memory to restore

the memory to 100%.

1.Quality

2.Contrast

9 - 1

The User’s Guide on the CD-ROM includes the Software and Network User’s Guides* for features

available when connected to a computer (for example, Printing and Scanning). The availability of

the features listed below varies by model:

■Using the machine as a Printer

(See Chapter 1 in the Software User’s Guide on the CD-ROM.)

■How to Scan

(See Chapter 2 in the Software User’s Guide on the CD-ROM.)

■Using ControlCenter2.0

(See Chapter 3 in the Software User’s Guide on the CD-ROM.)

■Using Remote Setup

(See Chapter 4 in the Software User’s Guide on the CD-ROM.)

■Using Brother PC-FAX software

(See Chapter 5 in the Software User’s Guide on the CD-ROM.)

■Network Scanning**

■Network Printing**

Note

See also How to access the complete User’s Guide (MFC-7220 and MFC-7225N only) on page

1-3.

* The Network User’s Guide is for the MFC-7225N only.

** For MFC-7220 (Optional NC-2200w External Wireless Print/Scan Server required)

For MFC-7225N (See the Software User’s Guide on the CD-ROM.)

Software and Network Features

(MFC-7220 and MFC-7225N only)

10 - 1

Standard telephone and FCC

Notices

These notices are in effect on

models sold and used in the

United States only.

This equipment is hearing-aid compatible.

When programming emergency numbers

or making test calls to emergency

numbers:

■Remain on the line and briefly explain to the

dispatcher the reason for the call before

hanging up.

■Perform these activities in the off-peak hours,

such as early morning or late evening.

This equipment complies with Part 68 of the FCC

rules and the requirements adopted by the ACTA.

On the backside of this equipment is a label that

contains, among other information, a product

identifier in the format US: AAAEQ##TXXXX. If

requested, this number must be provided to the

telephone company.

You may safely connect this equipment to the

telephone line by means of a standard modular

jack, USOC RJ11C.

A plug and jack used to connect this equipment to

the premises wiring and telephone network must

comply with the applicable FCC Part 68 rules and

requirements adopted by the ACTA. A compliant

telephone cord and modular plug is provided with

this product. It is designed to be connected to a

compatible modular jack that is also compliant.

See installation instructions for details.

The REN is used to determine the number of

devices that may be connected to a telephone line.

Excessive RENs on a telephone line may result in

the devices not ringing in response to an incoming

call. In most but not all areas, the sum of RENs

should not exceed five (5.0). To be certain of the

number of devices that may be connected to a line,

as determined by the total RENs, contact the local

telephone company. For products approved after

July 23, 2001, the REN for this product is part of

the product identifier that has the format

US:AAAEQ##TXXXX.The digits represented by

## are the REN without a decimal point (e.g., 06 is

a REN of 0.6). For earlier products, the REN is

separately shown on the label.

If this equipment causes harm to the telephone

network, the telephone company will notify you in

advance that temporary discontinuance of service

may be required. But if advance notice isn’t

practical, the telephone company will notify the

customer as soon as possible. Also, you will be

advised of your right to file a complaint with the

FCC if you believe it is necessary.

The telephone company may make changes in its

facilities, equipment, operations or procedures that

could affect the operation of the equipment. If this

happens the telephone company will provide

advance notice in order for you to make necessary

modifications to maintain uninterrupted service.

If trouble is experienced with this equipment, for

repair or warranty information, please contact

Brother Customer Service. (See Brother numbers

on page i.) If the equipment is causing harm to the

telephone network, the telephone company may

request that you disconnect the equipment until

the problem is resolved.

Connection to party line service is subject to state

tariffs. Contact the state public utility commission,

public service commission or corporation

commission for information.

If your home has specially wired alarm equipment

connected to the telephone line, ensure the

installation of this equipment does not disable your

alarm equipment. If you have questions about

what will disable alarm equipment, call your

telephone company or a qualified installer.

If you are not able to solve a problem with your

machine, call Brother Customer Service. (See

Brother numbers on page i.)

Important information

Chapter 10

10 - 2

Federal Communications

Commission (FCC)

Declaration of Conformity

(USA only)

Responsible Party:

Brother International Corporation

100 Somerset Corporate Boulevard

Bridgewater, NJ 08807-0911 USA

TEL: (908) 704-1700

declares, that the products

Product Name:

FAX-2820, FAX-2910, FAX-2920, MFC-7220

and MFC-7225N

comply with Part 15 of the FCC Rules. Operation

is subject to the following two conditions: (1) This

device may not cause harmful interference, and

(2) this device must accept any interference

received, including interference that may cause

undesired operation.

This equipment has been tested and found to

comply with the limits for a Class B digital device,

pursuant to Part 15 of the FCC Rules. These limits

are designed to provide reasonable protection

against harmful interference in a residential

installation. This equipment generates, uses, and

can radiate radio frequency energy and, if not

installed and used in accordance with the

instructions, may cause harmful interference to

radio communications. However, there is no

guarantee that interference will not occur in a

particular installation. If this equipment does cause

harmful interference to radio or television

reception, which can be determined by turning the

equipment off and on, the user is encouraged to try

to correct the interference by one or more of the

following measures:

■Reorient or relocate the receiving antenna.

■Increase the separation between the

equipment and receiver.

■Connect the equipment into an outlet on a

circuit different from that to which the receiver

is connected.

■Call the dealer or an experienced radio/TV

technician for help.

Important

Changes or modifications not expressly approved

by Brother Industries, Ltd. could void the user’s

authority to operate the equipment.

Important - about the interface cable

A shield interface cable should be used to ensure

compliance with the limits for a Class B digital

device.

Industry Canada Compliance

Statement (Canada only)

This Class B digital apparatus complies with

Canadian ICES-003.

Cet appareil numérique de la classe B est

conforme à la norme NMB-003 du Canada.

WARNING

■For protection against the risk of electrical

shock, always disconnect all cables from

the wall outlet before servicing, modifying

or installing the equipment.

■This equipment may not be used on coin

service lines provided by the telephone

company or connected to party lines.

■Brother cannot accept any financial or other

responsibilities that may be the result of

your use of this information, including

direct, special or consequential damages.

There are no warranties extended or

granted by this document.

■This machine has been certified to comply

with FCC standards, which are applied to

the USA only. A grounded plug should be

plugged into a grounded AC power outlet

after checking the rating of the local power

supply for the machine to operate properly

and safely.

Important information

10 - 3

Disconnect device

This product must be installed near an AC power

outlet that is easily accessible. In case of

emergencies, you must disconnect the power cord

from the AC power outlet to shut off power

completely.

LAN connection

(MFC-7225N only)

Laser safety

This equipment is certified as a Class 1 laser

product under the U.S. Department of Health and

Human Services (DHHS) Radiation Performance

Standard according to the Radiation Control for

Health and Safety Act of 1968. This means that the

equipment does not produce hazardous laser

radiation.

Since radiation emitted inside the equipment is

completely confined within protective housings

and external covers, the laser beam cannot

escape from the machine during any phase of user

operation.

FDA regulations

U.S. Food and Drug Administration (FDA) has

implemented regulations for laser products

manufactured on and after August 2, 1976.

Compliance is mandatory for products marketed in

the United States. The following label on the back

of the machine indicates compliance with the FDA

regulations and must be attached to laser products

marketed in the United States.

CAUTION

Do not connect this product to a LAN

connection that is subject to over-voltages.

Manufactured:

BROTHER TECHNOLOGY (SHENZHEN) LTD.

NO6 Gold Garden Ind., Nanling Buji,

Rong Gang, Shenzhen, China

This product complies with FDA performance

standards for laser products except for

deviations pursuant to Laser Notice No. 50,

dated July 26, 2001.

WARNING

Use of controls, adjustments or performance of

procedures other than those specified in this

manual may result in hazardous invisible

radiation exposure.

Internal laser radiation

Max. Radiation Power 5 mW

Wave Length 770 - 810 nm

Laser Class Class 3B

Chapter 10

10 - 4

Important safety instructions

1Read all of these instructions.

2Save them for later reference.

3Follow all warnings and instructions marked

on the product.

4Unplug this product from the wall outlet

before cleaning inside of the machine. Do

not use liquid or aerosol cleaners. Use a

damp cloth for cleaning.

5Do not place this product on an unstable

cart, stand, or table. The product may fall,

causing serious damage to the product.

6Slots and openings in the cabinet and the

back or bottom are provided for ventilation;

to ensure reliable operation of the product

and to protect it from overheating, these

openings must not be blocked or covered.

The openings should never be blocked by

placing the product on a bed, sofa, rug, or

other similar surface. This product should

never be placed near or over a radiator or

heater. This product should never be placed

in a built-in installation unless proper

ventilation is provided.

7This product should be operated from the

type of power source indicated on the label.

If you are not sure of the type of power

available, call your dealer or local power

company.

8This product is equipped with a 3-wire

grounded plug. This plug will only fit into a

grounded power outlet. This is a safety

feature. If you are unable to insert the plug

into the outlet, call your electrician to replace

your obsolete outlet. Do not defeat the

purpose of the grounded plug.

9Do not allow anything to rest on the power

cord. Do not place this product where people

can walk on the cord.

0If an extension cord is used with this product,

make sure that the total ampere ratings on

the products plugged into the extension cord

do not exceed the extension cord ampere

rating. Also, make sure that the total of all

products plugged into the AC power outlet

does not exceed 15 amperes (USA only).

ADo not place anything in front of the machine

that will block received faxes. Do not place

anything in the path of received faxes.

BWait until pages have exited the machine

before picking them up.

CNever push objects of any kind into this

product through cabinet slots, since they

may touch dangerous voltage points or short

out parts resulting in the risk of fire or electric

shock. Never spill liquid of any kind on the

product. Do not attempt to service this

product yourself because opening or

removing covers may expose you to

dangerous voltage points and other risks and

may void your warranty. Refer all servicing to

a Brother Authorized Service Center. For the

location of your nearest Brother Authorized

Service Center, please call,

In USA: 1-800-284-4357 or

In Canada: 1-877-BROTHER.

Important information

10 - 5

DUnplug this product from the AC power outlet

and refer all servicing to Brother Authorized

Service Personnel under the following

conditions:

• When the power cord is damaged or

frayed.

• If liquid has been spilled into the product.

• If the product has been exposed to rain or

water.

• If the product does not operate normally

when the operating instructions are

followed. Adjust only those controls that

are covered by the operating instructions.

Improper adjustment of other controls may

result in damage and will often require

extensive work by a qualified technician to

restore the product to normal operation.

• If the product has been dropped or the

cabinet has been damaged.

• If the product exhibits a distinct change in

performance, indicating a need for service.

ETo protect your product against power

surges, we recommend the use of a power

protection device (Surge Protector).

FTo reduce the risk of fire, electric shock and

injury to people, note the following:

• Do not use this product near appliances

that use water, a swimming pool or in a wet

basement.

• Do not use the machine’s telephone during

an electrical storm (there is the remote

possibility of an electrical shock) or to

report a gas leak in the vicinity of the leak.

• Do not dispose of batteries in a fire. They

may explode. Check with local codes for

possible special disposal instructions.

GCaution - To reduce the risk of fire, use only

No.26 AWG or larger telecommunication line

cord.

Trademarks

The Brother logo is a registered trademark of

Brother Industries, Ltd.

Brother is a registered trademark of Brother

Industries, Ltd.

Multi-Function Link is a registered trademark of

Brother International Corporation.

Windows and Microsoft are registered trademarks

of Microsoft in the U.S. and other countries.

Macintosh and TrueType are registered

trademarks of Apple Computer, Inc.

PaperPort and OmniPage OCR are registered

trademarks of ScanSoft, Inc.

Presto! PageManager is a registered trademark of

NewSoft Technology Corporation.

Each company whose software title is mentioned

in this manual has a Software License Agreement

specific to its proprietary programs.

All other brand and product names mentioned

in this User’s Guide, the Software User’s

Guide* and the Network User’s Guide** are

registered trademarks of their respective

companies.

* MFC-7220 and MFC-7225N

** MFC-7220 (option)

MFC-7225N (included)

11 - 1

Troubleshooting

Error messages

As with any sophisticated office product, errors may occur. If this happens, your machine identifies

the problem and displays an error message. The most common error messages are shown below.

You can correct most problems by yourself. If you need more help, the Brother Solutions Center

offers latest FAQs and troubleshooting tips.

Visit us at http://solutions.brother.com.

Troubleshooting and routine

maintenance

IMPORTANT

For technical help, you must call the country where you bought the machine. Calls must be made

from within that country.

ERROR MESSAGES

ERROR MESSAGE CAUSE ACTION

Back Cover Open The back cover is not completely

closed.

Close the back cover of the machine.

Change Drum Soon The drum unit is near the end of its life Use the drum unit until you have a print quality

problem; then replace the drum unit with a new one.

See Replacing the drum unit (DR-350) on page 11-27.

Comm.Error Poor phone line quality caused a

communication error.

Send the fax again or connect the machine to another

telephone line. If the problem continues, call the

telephone company and ask them to check your phone

line.

Connection Fail You tried to poll a fax machine that is

not in Polled Waiting mode.

Check the other fax machine’s polling setup.

Cooling Down

Wait for a while

The temperature of the drum unit or

toner cartridge is too hot. The machine

will pause its current print job and go

into cooling down mode. During the

cooling down mode, you will hear the

cooling fan running while the display on

the machine shows Cooling Down,

and Wait for a while.

You must wait 20 minutes for it to cool.

Cover is Open The front cover is not completely

closed.

Close the front cover of the machine.

Troubleshooting and routine maintenance

11 - 2

Data Remaining Print data is left in the machine’s

memory.

Re-start printing from your computer.

(MFC-7220 and MFC-7225N only)

Print data is left in the machine’s

memory. The USB or Parallel cable was

unplugged while the computer was

sending the data to the machine.

Press Job Cancel. The machine will cancel the job

and clear it from the memory.

Try to print again.

Disconnected The other person or other person’s fax

machine stopped the call.

Try to send or receive again.

Document Jam The document was not inserted or fed

properly, or the document scanned from

the ADF was too long.

See Document jams on page 11-7.

See Using the automatic document feeder (ADF) on

page 1-7.

DR Mode in Use The machine is set to Distinctive Ring

mode. You can not change the Receive

Mode from Manual to another mode.

Set Distinctive Ring to Off.

See Turning off the Distinctive Ring on page A-2.

Drum Error The drum unit needs to be cleaned. See Cleaning the drum unit on page 11-17.

Fail to Warm up The fuser unit is too cold. (For FAX-2820, FAX-2910 and MFC-7220)

When you turn off the machine’s power switch, its

memory will be cleared. (To check if faxes are in the

machine’s memory, see Checking if the machine has

faxes in its memory on page 11-6.) If there are faxes,

you need to save them before following the

suggestions below. (To save the faxes, see

Forwarding faxes to another fax machine on page

11-6.) For MFC-7220 also see Transferring faxes to

your PC (MFC-7220 and MFC-7225N only) on page

11-6.

Then, turn off the machine’s power switch. Check the

machine’s environment. If it is in a location that is too

hot or too cold, try to cool or warm the room by turning

on the air conditioner or heater. Or, move the machine

to another location. Then, turn on the machine’s power

switch.

(For FAX-2920 and MFC-7225N)

Turn off the machine’s power switch, and check the

machine’s environment. If it is in a location that is too

hot or too cold, try to cool or warm the room by turning

on the air conditioner or heater. Or, change the

location. Then, turn on the machine’s power switch.

(The machine can be disconnected for up to 4 days

without losing faxes stored in the memory.)

Unit is too Hot The fuser unit is too hot.

ERROR MESSAGES

ERROR MESSAGE CAUSE ACTION

Chapter 11

11 - 3

Machine too Hot The inside of the machine is too hot. Make sure you can hear the fan in the machine

spinning and the exhaust outlet isn’t blocked by

something.

If the fan is spinning, remove any obstacles that

surround the exhuast outlet, and then leave the

machine turned on but do not use it for several

minutes.

If the fan is not spinning, you need to save the faxes

before you follow the suggestions below.

(For FAX-2820, FAX-2910 and MFC-7220)

When you turn off the machine's power switch its

memory will be cleared. To check whether the

machine has faxes in its memory see Checking if the

machine has faxes in its memory on page 11-6. If there

are faxes you need to save them before following the

suggestions below (To save the faxes, see Forwarding

faxes to another fax machine on page 11-6. For

MFC-7220 also see Transferring faxes to your PC

(MFC-7220 and MFC-7225N only) on page 11-6).

Turn off the machine's power switch and then turn it on

again. If the error message continues, leave the

machine for several minutes and try it again.

(For FAX-2920 and MFC-7225N)

Turn off the machine's power switch and then turn it on

again. If the error message continues leave the

machine for several minutes and then try it again. (The

machine can be turned off for up to 4 days without

losing faxes stored in the memory.)

No cartridge The toner cartridge is not installed

properly.

Reinstall the toner cartridge.

No Paper Fed The machine is out of paper or paper is

not properly loaded in the paper tray.

Refill the paper in the paper tray and then press Start.

—OR—

Remove the paper and load it again and then press

Start.

No Response/Busy The number you dialed does not

answer or is busy.

Verify the number and try again.

Not Registered You tried to access a One-Touch or

Speed Dial number that is not

programmed.

Set up the One-Touch or Speed Dial number.

(See Storing One-Touch numbers on page 5-1 and

Storing Speed-Dial numbers on page 5-2.)

ERROR MESSAGES

ERROR MESSAGE CAUSE ACTION

Troubleshooting and routine maintenance

11 - 4

Out of Memory The machine’s memory is full. (Fax sending or copy operation in progress)

Press Start to send or copy the scanned pages.

—OR—

Press Stop/Exit and wait until the other operations in

progress have finished and then try again.

—OR—

Clear the faxes from the memory. (See Out of Memory

message on page 8-7.)

(Printing operation in process)

Reduce print resolution.

(For details see Advanced tab in the Software User’s

Guide on the CD-ROM.)

(FAX-2820 and FAX-2920 only)

For details regarding print resolution and printer

memory, please see the Printer Manual which can be

downloaded from the solutions.brother.com Web site.

—OR—

Clear the faxes from the memory. (See Out of Memory

message on page 8-7.)

Paper jam Inside The paper is jammed inside the

machine.

(See Paper jams on page 11-7.)

Paper Jam Rear The paper is jammed in the back of the

machine.

(See Paper jams on page 11-7.)

Paper Jam Tray The paper is jammed in the paper tray

of machine.

(See Paper jams on page 11-7.)

Toner Life End The toner cartridge and drum unit

assembly is not installed or it is not

installed properly.

—OR—

The toner is used up and printing is not

possible.

Re-install the toner cartridge and drum unit assembly.

—OR—

Replace the toner cartridge with a new one. (See

Replacing the toner cartridge (TN-350) on page

11-24.)

Toner Low The toner cartridge is near the end of its

life and the toner will soon run out.

Order a new toner cartridge now.

ERROR MESSAGES

ERROR MESSAGE CAUSE ACTION

Chapter 11

11 - 5

Unable to Init.

(Initialize)

Unable to Print

Unable to Scan

The machine has a mechanical

problem.

(For FAX-2820, FAX-2910 and MFC-7220)

When you turn off the machine's power switch its

memory will be cleared. To check whether the

machine has faxes in its memory see Checking if the

machine has faxes in its memory on page 11-6. If there

are faxes you need to save them before following the

suggestions below (To save the faxes, see Forwarding

faxes to another fax machine on page 11-6. For

MFC-7220 also see Transferring faxes to your PC

(MFC-7220 and MFC-7225N only) on page 11-6).

Turn off the machine's power switch and then turn it on

again. If the error message continues, leave the

machine for several minutes and try it again.

(For FAX-2920 and MFC-7225N)

Turn off the machine's power switch and then turn it on

again. If the error message continues leave the

machine for several minutes and then try it again. (The

machine can be turned off for up to 4 days without

losing faxes stored in the memory.)

Wrong Paper Size Paper is not the correct size. Load the correct size of paper (Letter, Legal or A4) and

then press Start.

ERROR MESSAGES

ERROR MESSAGE CAUSE ACTION

Troubleshooting and routine maintenance

11 - 6

Checking if the machine has faxes in

its memory

1Press Menu/Set, 9, 0, 1.

2If the LCD shows No Data, there are no

faxes left in the machine’s memory.

—OR—

If the LCD shows Enter Fax No.

there are faxes in the machine’s

memory.

• You can transfer the faxes to another fax

machine. See Forwarding faxes to

another fax machine on this page.

• (MFC-7220 and MFC-7225N only)

You can transfer the faxes from the

machine’s memory to your PC. See

Transferring faxes to your PC

(MFC-7220 and MFC-7225N only) on

this page.

Forwarding faxes to another fax

machine

If you have not set up your Station ID you

cannot enter fax forward mode.

(See Setting the Station ID on page 2-2.)

1Enter the fax number to which the faxes

will be forwarded.

2Press Start.

Note

You can transfer the Fax Journal report to

another fax machine by pressing Menu/Set,

9, 0, 2 in Step 1.

Transferring faxes to your PC

(MFC-7220 and MFC-7225N only)

You can transfer the faxes from your

machine’s memory to your PC.

1Press Stop/Exit.

2Make sure you have installed MFL Pro

Suite on your PC, and then turn on PC

Fax Receiving on the PC. (For details

about PC Fax Receive, see Using

Brother PC-Fax Software in the

Software User’s Guide on the

CD-ROM.)

3Make sure you have set

PC Fax Receive on the machine.

(See PC Fax Receive (MFC-7220 and

MFC-7225N only) on page 6-3.)

During setup the LCD will ask if you

want to transfer the faxes to your PC.

4To transfer all faxes to your PC, press 1.

—OR—

To exit and leave the faxes in the

memory, press 2.

Note

If there is an error on the machine’s LCD,

after the faxes have been transferred

disconnect the machine from the power

source for several minutes, and then

reconnect it.

Chapter 11

11 - 7

Document jams

If the document is jammed, follow the steps

below.

Document was not inserted or fed

properly, or was too long

1Open the control panel cover.

2Carefully pull the jammed document

toward the front of the machine.

3Close the control panel cover.

Press Stop/Exit.

Paper jams

To clear paper jams, please follow the steps

in this section.

Paper is jammed inside the machine

1Pull the paper tray completely out of the

machine.

2Pull the jammed paper out of the paper

tray opening.

WARNING

After you have just used the

machine, some parts inside the machine

are extremely hot. When you open the

front cover or back cover of the machine,

never touch the shaded parts shown in the

following diagram.

Troubleshooting and routine maintenance

11 - 8

3Open the front cover.

4Pull out the drum unit and toner

cartridge assembly. The jammed paper

may be pulled out with the toner

cartridge and drum unit assembly, or

this may release the paper so you can

pull it out of the paper tray opening.

5Put the drum unit and toner cartridge

assembly back into the machine.

6Close the front cover.

7Put the paper tray in the machine.

CAUTION

To prevent damage to the machine

caused by static electricity, do not touch

the electrodes shown in the following

diagram.

Chapter 11

11 - 9

Paper is jammed at the back of the

machine

1Open the front cover.

2Pull out the drum unit and toner

cartridge assembly.

3Open the back cover.

4Pull the tab toward you to open the rear

chute cover.

5Pull the jammed paper out of the fuser

unit. If the jammed paper cannot be

pulled out easily, push down on the blue

tab with one hand as you gently pull out

the paper with the other hand.

6Close the back cover.

7Put the drum unit and toner cartridge

assembly back into the machine.

8Close the front cover.

Troubleshooting and routine maintenance

11 - 10

Paper is jammed inside the drum unit

and toner cartridge assembly

1Open the front cover.

2Pull out the drum unit and toner

cartridge assembly.

3Hold down the lock lever on the left and

pull the toner cartridge out of the drum

unit. Take out the jammed paper if there

is any inside the drum unit.

4Put the toner cartridge back into the

drum unit until you hear it lock into place.

If you put it in properly, the lock lever will

lift automatically.

5Put the drum unit and toner cartridge

assembly back into the machine.

6Close the front cover.

Chapter 11

11 - 11

If you are having difficulty with your machine

If you think there is a problem, make a copy first. If the copy looks good, the problem is probably

not your machine. Check the chart below and follow the troubleshooting tips.

The Brother Solutions Center offers the latest FAQs and troubleshooting tips.

Visit us at http://solutions.brother.com.

DIFFICULTY SUGGESTIONS

Printing or Receiving Faxes

Condensed print and horizontal

streaks or the top and bottom of

sentences are cut off.

You probably had a bad connection, with static or interference on the telephone

line. Ask the other party to send the fax again. If there is still a problem, call Brother

Customer Service at 1-800-284-4329 (in USA) or 1-877-BROTHER (in Canada).

Poor print quality See Improving the print quality on page 11-16.

Vertical black lines when receiving Sometimes you may see vertical streaks/black lines on the faxes you receive.

Your machine’s primary corona wire may be dirty, or the sending party’s fax

scanner may be dirty. Clean your primary corona wire (See Cleaning the corona

wire on page 11-24), or ask the sender to make a copy to see if the problem is with

the sending machine. Try receiving from another fax machine. If the problem

continues, call Brother Customer Service at 1-800-284-4329 (in USA) or

1-877-BROTHER (in Canada).

Horizontal streaks; lines are

missing.

You may get a fax with horizontal streaks or with missing lines. Usually this is

caused by a poor telephone connection. Ask the other party to send the fax again.

Received faxes appear as split or

blank pages.

If the received faxes are divided and printed on two pages or if you get an extra

blank page, your Paper Size setting may not be correct for the paper you are

using. (See Setting the Paper Size on page 2-4.) Make sure that auto reduction

menu setting is turned on. (See Printing a reduced incoming fax (Auto Reduction)

on page 4-4.)

Phone Line or Connections

Dialing does not work. Check for a dial tone. Change Tone/Pulse setting. (See Tone or Pulse (For

Canada only) on page 5-4.) Check all line cord connections and that the curled

handset cord is not in the EXT jack. Check power cord connection. Send a manual

fax by pressing Hook/Hold or by lifting the handset of the external phone and

dialing the number. Send a manual fax by lifting the handset and dialing the

number. Wait to hear fax receiving tones before pressing Start.

The machine does not answer

when called.

Make sure the machine is in the correct receiving mode for your setup. (See Basic

sending operations on page 3-4.) Check for a dial tone. If possible, call your

machine to hear it answer. If there is still no answer, check the telephone line cord

connection. If there is no ringing when you call your machine, ask your telephone

company to check the line.

Sending Faxes

Poor fax send quality Change your resolution to Fine or S.Fine. Make a copy to check your machine’s

scanner operation. If the copy quality is not good, clean the scanner. (See

Cleaning the scanner glass on page 11-22.)

Troubleshooting and routine maintenance

11 - 12

Transmission Verification Report

says ‘RESULT:NG’ or

‘RESULT:ERROR’.

There is probably temporary noise or static on the line. Try sending the fax again.

If you send a PC FAX message and get ‘RESULT:NG’ on the Transmission

Verification Report, your machine may be out of memory. To gain extra memory,

you can turn off Fax Storage (See Turning off Remote Fax Options on page 6-4),

print fax messages in memory (See Printing a fax from the memory on page 4-5)

or cancel a Delayed Fax or Polling Job (See Canceling a fax in progress on page

3-8). If the problem continues, ask the telephone company to check your phone

line.

If you frequently get transmission errors due to possible interference on the phone

line, try changing the Compatibility setting to Basic. (See Compatibility on page

11-20.)

Vertical black lines when sending. If the copy you made shows the same problem, your scanner is dirty.

(See Cleaning the scanner glass on page 11-22.)

Handling Incoming Calls

The machine ‘Hears’ Voice as CNG

Tone.

If Easy Receive is set to On, your machine is more sensitive to sounds. It may

mistakenly interpret certain voices or music on the line as a calling fax machine

and respond with fax receiving tones. Deactivate the machine by pressing

Stop/Exit. Try avoiding this problem by turning Easy Receive to Off. (See Easy

Receive on page 4-3.)

Sending a Fax Call to the machine. If you answered at the machine, press Start and hang up immediately. If you

answered on an external or extension phone, press your Fax Receive Code

(default setting is ( 51). When your machine answers, hang up.

Custom features on a single line. If you have Call Waiting, Call Waiting/Caller ID, RingMaster, Voice Mail, an

answering machine, an alarm system or other custom feature on a single phone

line with your machine, it may create a problem sending or receiving faxes.

For Example: Your Brother machine handles the Caller ID subscriber services.

However, if you subscribe to Call Waiting or some other custom service and its

signal comes through the line while your machine is sending or receiving a fax, the

signal can temporarily interrupt or disrupt the faxes. Brother’s ECM feature should

help overcome this problem. This condition is related to the telephone system

industry and is common to all devices that send and receive information on a

single, shared line with custom features. If avoiding a slight interruption is crucial

to your business, a separate line with no custom features is recommended.

Menu Setting Difficulties

The machine beeps when you try to

access the Setup Receive and

Setup Send menus.

If the Fax key is not illuminated, press it to turn on Fax mode. The Setup

Receive setting (Menu/Set, 2, 1) and Setup Send setting (Menu/Set, 2, 2) are

available only when the machine is in Fax mode.

Copy Quality Difficulties

Vertical streaks appear in copies. Sometimes you may see vertical streaks on your copies. Either the scanner or the

primary corona wire is dirty. Clean them both. (See Cleaning the scanner glass on

page 11-22, Cleaning the laser scanner window on page 11-22 and Cleaning the

drum unit on page 11-17.)

DIFFICULTY SUGGESTIONS

Chapter 11

11 - 13

Printer Difficulties

The machine does not print. Please make sure:

• The machine is plugged in and the power switch turned On. (See the Quick

Setup Guide.)

—OR—

• The toner cartridge and drum unit are installed properly. (See Replacing the

drum unit (DR-350) on page 11-27.)

—OR—

• The interface cable is securely connected between the machine and computer.

(See the Quick Setup Guide.)

—OR—

• The correct printer driver has been installed and selected.

—OR—

• Check to see if the LCD is showing an error message. (See Error messages on

page 11-1.)

—OR—

• The machine is online. Click Start and then Printers and Faxes. Right-click

‘Brother MFC-XXXX,’ (where XXXX is your model name). Make sure that “Use

Printer Offline” is unchecked.

The machine prints unexpectedly

or it prints garbage.

(For FAX-2820, FAX-2910 and MFC-7220)

When you turn off the machine's power switch its memory will be cleared. To

check whether the machine has faxes in its memory see Checking if the machine

has faxes in its memory on page 11-6. If there are faxes you need to save them

before following the suggestions below. (See Forwarding faxes to another fax

machine on page 11-6 or Transferring faxes to your PC (MFC-7220 and

MFC-7225N only) on page 11-6.)

Turn off the machine's power switch and then turn it on again. If the error message

continues, leave the machine for several minutes and try it again.

Check the settings in your application software to make sure it is set up to work

with your machine.

(For FAX-2920 and MFC-7225N)

Turn off the machine's power switch and then turn it on again. If the error message

continues leave the machine for several minutes and then try it again. (The

machine can be turned off for up to 4 days without losing faxes stored in the

memory.)

Check the settings in your application software to make sure it is set up to work

with your machine.

The machine prints first couple of

pages correctly, then some pages

have text missing.

Your computer is not recognizing the machine’s input buffer full signal. Please

make sure you connect the machine’s cable correctly. (See the Quick Setup

Guide.)

The machine cannot print full pages

of a document.

Out of Memory message occurs.

Reduce the printing resolution. (See Advanced tab in Software User’s Guide on

the CD-ROM.)

Reduce the complexity of your document and try again. Reduce the graphic quality

or the number of font sizes within your application software.

My headers or footers appear when

I view my document on the screen

but do not appear when I print

them.

Your machine can print 62 lines per page. The top two lines and bottom two lines

are a restricted area that will not accept print. Adjust the top and bottom margins

in your document to allow for this.

DIFFICULTY SUGGESTIONS

Troubleshooting and routine maintenance

11 - 14

Scanning Difficulties (MFC-7220 and MFC-7225N only)

TWAIN errors appear while

scanning.

Make sure the Brother TWAIN driver is selected as the primary source. In

PaperPort®, click Scan in the File menu and select the Brother TWAIN driver.

Software Difficulties (MFC-7220 and MFC-7225N only)

Cannot install software or print. Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair

and reinstall the software.

Cannot perform ‘2 in 1’ or ‘4 in 1’

printing.

Check that the paper size setting in the application and in the printer driver are the

same.

Machine does not print from Adobe

Illustrator

Try to reduce the print resolution. (See Advanced tab in Software User’s Guide on

the CD-ROM.)

When using ATM fonts, some

characters are missing or some

characters are printed in their

place.

If you are using Windows® 98/98SE/Me, select ‘Printer Settings’ from the ‘Start’

menu. Select the properties of the ‘Brother MFC-7220 or MFC-7225N’. Click

‘Spool Setting’ on the ‘Details’ tab. Select ‘RAW’ from ‘Spool Data Format.’

‘Unable to write to LPT1’ or ‘LPT1

already in use’ Error Message

appears. (MFC-7220 and

MFC-7225N only)

1.Make sure the machine is on (plugged into the AC power outlet and the power

switch turned on) and that it is connected directly to the computer using the

IEEE-1284 bi-directional parallel cable. The cable must not go through another

peripheral device (such as a Zip Drive, External CD-ROM Drive, or Switch box).

2.Make sure the machine is not displaying an error message on the LCD Display.

3.Make sure no other device drivers, which also communicate through the parallel

port, are running automatically when you boot up the computer (such as, drivers

for Zip Drives, External CD-ROM Drive, etc.) Suggested areas to check: (Load=,

Run=command lines in the win.ini file or the Setup Group)

4.Check with your computer manufacturer to confirm that the computer’s parallel

port settings in the BIOS are set to support a bi-directional machine; i.e. (Parallel

Port Mode – ECP)

‘MFC is Busy’ Error Message

appears.

Paper Handling Difficulties

The machine does not feed paper.

The LCD shows No Paper Fed or

Paper Jam.

If there is no paper, load a new stack of paper into the paper tray. If there is paper

in the paper tray, make sure it is straight. If the paper is curled, you should

straighten it. Sometimes it is helpful to remove the paper, turn the stack over and

put it back into the paper tray. Reduce the amount of paper in the paper tray, and

then try again. Check that the manual feed mode is not selected in the printer

driver.

If the LCD shows Paper Jam and you still have a problem, see Paper jams on

page 11-7.

The machine does not feed paper

from the manual feed slot.

Reinsert the paper firmly, load one sheet at a time. Make sure that manual feed

mode is selected in the printer driver.

How can I load envelopes? You can load envelopes from the manual feed slot. Your application software must

be set up to print the envelope size you are using. This is usually done in the Page

Setup or Document Setup menu of your software. Please refer to the manual

provided with your software application.

What paper can I use? You can use plain paper, recycled paper, envelopes, transparencies and labels

that are made for laser machines. (For information on paper you can use, see

About paper on page 1-8.)

How can I clear paper jams? See Paper jams on page 11-7.

DIFFICULTY SUGGESTIONS

Chapter 11

11 - 15

Print Quality Difficulties

Printed pages are curled. Low quality thin or thick paper can cause this problem. Make sure you select the

Paper Type that suits the media type you use. (See About paper on page 1-8.)

Printed pages are smeared. The Paper Type setting may be incorrect for the type of print media you are

using—OR—The print media may be too thick or have a rough surface. (See

About paper on page 1-8 and Basic tab in the Software User’s Guide on the

CD-ROM (MFC-7220 or MFC-7225N).)

Printouts are too light. If this problem occurs when making copies or printing received faxes, turn off

Toner Save mode in the machine itself. (See Toner Save on page 2-7.)

Set Toner Save mode to off in the Advanced tab in the printer driver. (See

Advanced tab in Software User’s Guide on the CD-ROM (MFC-7220 or

MFC-7225N).)

Network Difficulties (MFC-7225N only)

I cannot print over the Network Make sure that your machine is powered on and is online and in Ready mode.

Print a Network Configuration list and check the current settings. (See Printing

reports on page 7-1.) Reconnect the LAN cable to the hub to verify that the cabling

and network connections are good. If possible, try connecting the machine to a

different port on your hub using a different cable. If the connections are good, the

machine shows LAN Active.

DIFFICULTY SUGGESTIONS

Troubleshooting and routine maintenance

11 - 16

Improving the print quality

Examples of poor print quality Recommendation

Faint

Check the machine’s environment. Conditions such as humidity, high

temperatures, and so on may cause this print fault. (See Choosing a location on

page 1-2.)

If the whole page is too light, Toner Save mode may be on. Turn off Toner Save

mode in the Advanced tab of printer driver Properties.

—OR—

If this problem occurs when making copies or printing received faxes, turn off

Toner Save mode in the machine itself. (See Toner Save on page 2-7.)

Clean the scanner window and the primary corona wire on the drum unit. (See

Cleaning the laser scanner window on page 11-22 and Cleaning the corona wire

on page 11-24.) If the print quality has not improved, install a new drum unit. (See

Replacing the drum unit (DR-350) on page 11-27.)

Install a new toner cartridge. (See Replacing the toner cartridge (TN-350) on page

11-24.)

Gray background

Make sure that you use paper that meets the recommended specifications. (See

About paper on page 1-8.)

Check the machine’s environment - high temperatures and high humidity can

increase the amount of background shading. (See Choosing a location on page

1-2.)

Install a new toner cartridge. (See Replacing the toner cartridge (TN-350) on page

11-24.)

Clean the primary corona wire on the drum unit. (See Cleaning the corona wire on

page 11-24.) If the print quality has not improved, install a new drum unit. (See

Replacing the drum unit (DR-350) on page 11-27.)

Ghost

Make sure you use paper that meets our specifications. Rough-surfaced paper or

thick print media may cause this problem.

Make sure that you choose the appropriate media type in the printer driver or in

the machine’s Paper Type menu setting. (See About paper on page 1-8 and Basic

tab in the Software User’s Guide on the CD-ROM.)

Install a new drum unit. (See Replacing the drum unit (DR-350) on page 11-27.)

Toner specks

Make sure that you use paper that meets our specifications. Rough-surfaced

paper may cause the problem. (See About paper on page 1-8.)

Clean the primary corona wire and the drum unit. (See Cleaning the corona wire

on page 11-24 and Cleaning the drum unit on page 11-17.) If the print quality has

not improved, install a new drum unit. (See Replacing the drum unit (DR-350) on

page 11-27.)

Hollow print

Make sure that you use paper that meets our specifications. (See About paper on

page 1-8.) Choose Thick paper mode in the printer driver or in the machine’s

Paper Type menu setting, or use thinner paper than you are currently using.

Check the machine’s environment because conditions such as high humidity can

cause hollow print. (See Choosing a location on page 1-2.)

Clean the primary corona wire on the drum unit. (See Cleaning the corona wire on

page 11-24.) If the print quality has not improved, install a new drum unit. (See

Replacing the drum unit (DR-350) on page 11-27.)

All black

Clean the primary corona wire on the drum unit. (See Cleaning the corona wire on

page 11-24.)

If the print quality has not improved, install a new drum unit. (See Replacing the

drum unit (DR-350) on page 11-27.)

ABCDEFGH

abcdefghijk

ABCD

abcde

01234

ABCDEFGH

abcdefghijk

ABCD

abcde

01234

ABCDEFGH

abcdefghijk

ABCD

abcde

01234

Chapter 11

11 - 17

White Spots on black text and

graphics at 3.1 in.

(78.5 mm) intervals

Black Spots at 3.1 in.

(78.5 mm) intervals

Cleaning the drum unit

Dust, paper powder, glue, and so on may stick to the surface of the photosensitive

drum (OPC) and cause black or white spots to appear on printed documents.

Make a few copies of a blank, white sheet of paper. (See Making multiple copies

on page 8-2.)

If you still see the spots on printed documents after making multiple copies, clean

the drum unit as follows:

1 Remove the drum unit and toner cartridge assembly, and then remove the toner

cartridge from the drum unit.

2 Position the print sample in front of the drum unit so you will know the exact

position on the drum that is causing the poor print.

3 Turn the black gear on the drum as you check the surface of the OPC drum.

The OPC drum is photosensitive so do not touch it with your fingers.

4 When you find the substance on the drum surface that matches the print

sample, gently dab the surface of the OPC drum with a cotton swab that is lightly

dampened with isopropyl alcohol.

Do not use a scrubbing or wiping motion because this might damage the

drum.

Do not try to clean the surface of the OPC drum with a sharp object, such as

a ball-point pen, because this might cause permanent damage to the drum

unit.

If the print quality still has not improved you need to install a new drum.

(See Replacing the drum unit (DR-350) on page 11-27.)

Examples of poor print quality Recommendation

3.1 in.

(78.5 mm)

3.1 in.

(78.5 mm)

3.1 in.

(78.5 mm)

3.1 in.

(78.5 mm)

OPC drum surface

Troubleshooting and routine maintenance

11 - 18

Black toner marks across the page

The drum unit may be damaged. Put in a new drum unit (See Replacing the drum

unit (DR-350) on page 11-27).

Make sure that you use paper that meets our specifications. (See About paper on

page 1-8.)

If you use label sheets for laser printers, the glue from the sheets may sometimes

stick to the OPC drum surface. Clean the drum unit. (See Cleaning the drum unit

on page 11-17.)

Do not use paper that has clips or staples because they will scratch the surface of

the drum.

If the unpacked drum unit is in direct sunlight or room light, the unit may be

damaged.

White lines across the page

Make sure that you use paper that meets our specifications. A rough surfaced

paper or thick print media can cause the problem.

Make sure that you choose the appropriate media type in the printer driver or in

the machine’s Paper Type menu setting. (See About paper on page 1-8 and Basic

tab in the Software User’s Guide on the CD-ROM.)

The problem may disappear by itself. Print multiple pages to clear this problem,

especially if the machine has not been used for a long time.

The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum

unit (DR-350) on page 11-27.)

Lines across the page

Clean the inside of the machine and the primary corona wire in the drum unit. (See

Cleaning the corona wire on page 11-24.)

The drum unit may be damaged. Put in a new drum unit. (See Replacing the drum

unit (DR-350) on page 11-27.)

Black lines down the page

Printed pages have toner stains down

the page.

Clean the primary corona wire of the drum unit.

Make sure the primary corona wire blue tab is at the home position (▲).

The drum unit may be damaged. Install a new drum unit. (See Replacing the drum

unit (DR-350) on page 11-27.)

The toner cartridge may be damaged. Put in a new toner cartridge. (See Replacing

the toner cartridge (TN-350) on page 11-24.) Make sure that a torn piece of paper

is not inside the machine covering the laser scanner window.

The fixing unit may be smudged. Call Brother Customer Service at

1-800-284-4329 (in USA) or 1-877-BROTHER (in Canada).

White lines down the page

You may clear the problem by wiping the laser scanner window with a soft cloth.

(See Cleaning the laser scanner window on page 11-22.)

The toner cartridge may be damaged. Put in a new toner cartridge. (See Replacing

the toner cartridge (TN-350) on page 11-24.)

Page skewed

Make sure the paper or other print media is loaded properly in the paper tray and

that the guides are not too tight or too loose against the paper stack.

Set the paper guides correctly.

If you are using the manual feed slot, see To load paper or other media in the

manual feed slot on page 1-11.

The paper tray may be too full.

Check the paper type and quality. (See About paper on page 1-8.)

Curl or wave

Check the paper type and quality. High temperatures and high humidity will cause

paper to curl.

If you don’t use the machine very often, the paper may have been in the paper tray

too long. Turn over the stack of paper in the paper tray. Also, fan the paper stack

and then rotate the paper 180° in the paper tray.

Examples of poor print quality Recommendation

ABCDEFGH

abcdefghijk

ABCD

abcde

01234

ABCDEFGH

abcdefghijk

ABCD

abcde

01234

ABCDEFGH

abcdefghijk

ABCD

abcde

01234

ABCDEFGH

abcdefghijk

ABCD

abcde

01234

ABCDEFGH

abcdefghijk

ABCD

abcde

01234

ABCDEFGH

abcdefghijk

ABCD

abcde

01234

Chapter 11

11 - 19

Wrinkles or creases

Make sure that paper is loaded properly.

Check the paper type and quality. (See About paper on page 1-8.)

Turn over the stack of paper in the tray or rotate the paper 180° in the input tray.

Examples of poor print quality Recommendation

B DEFGH

abc efghijk

ACD

bcde

134

Troubleshooting and routine maintenance

11 - 20

Compatibility

If you are having difficulty sending or

receiving a fax due to possible interference

on the phone line, we recommend that you

adjust the Equalization for compatibility to

reduce the modem speed for fax operations.

1Press Menu/Set, 2, 0, 1.

2Press ▲ or ▼ to select Basic or

Normal (or High*).

Press Menu/Set.

3Press Stop/Exit.

*High is available for FAX-2910, FAX-2920

and MFC-7225 only.

Note

■Basic reduces the modem speed to 9600

bps. Unless interference is a recurring

problem on your phone line, you may

prefer to use it only when needed.

■Normal sets the modem speed at

14400 bps.

■High sets the modem speed at

33600 bps.

■When you change the Compatibility to

Basic, the ECM feature is not available.

Packing and shipping

the machine

When you transport the machine, use the

packing materials that came with your

machine. If you do not pack the machine

properly, you could void your warranty. The

machine should be adequately insured with

the carrier

1Turn off the machine’s power switch.

2Unplug the machine from the telephone

wall jack.

3Unplug the machine from the AC power

outlet.

4Unplug all the cables from the machine.

5Open the front cover.

6Remove the drum unit and toner

cartridge assembly. Leave the toner

cartridge installed in the drum unit.

7Place the drum unit and toner cartridge

assembly into the plastic bag and seal

the bag.

8Close the front cover.

Remove the telephone line cord, ADF

document output support, handset and

handset curled cord.

9Wrap the machine in the plastic bag and

place it in the original carton with the

original packing material.

1.Compatibility

Chapter 11

11 - 21

0Pack the drum unit and toner cartridge

assembly, AC cord and printed

materials in the original carton as shown

below:

Note

If you are returning your machine to Brother

as part of the Exchange Service, pack only

the machine. Keep all separate parts and

printed materials to use with your “Exchange”

machine.

AClose the carton and tape it shut.

Routine maintenance

Cleaning the outside of the

machine

1Pull the paper tray completely out of the

machine.

CAUTION

The drum unit contains toner, so handle it

carefully. If toner scatters and your hands

or clothes get dirty, immediately wipe or

wash it off with cold water.

CAUTION

■Use neutral detergents. Cleaning with

volatile liquids such as thinner or

benzine will damage the outside

surface of the machine.

■Do not use cleaning materials that

contain ammonia.

■Do not use isopropyl alcohol to remove

dirt from the control panel. It may crack

the panel.

Troubleshooting and routine maintenance

11 - 22

2Wipe the outside of the machine with a

soft cloth to remove dust.

3Remove anything that is stuck inside the

paper tray.

4Wipe the inside of the paper tray with a

soft cloth to remove the dust.

5Re-load the paper and put the paper tray

in the machine.

Cleaning the scanner glass

1Turn off the machine’s power switch.

2Lift the control panel cover.

3Moisten a small clean soft, lint-free cloth

with isopropyl alcohol and carefully

remove dirt from the glass strip and the

white bar above it.

4Close the control panel cover.

Cleaning the laser scanner

window

1Before you clean the inside of the

machine, turn off the machine’s power

switch.

Unplug the telephone line cord first, and

then unplug the power cord from the AC

power outlet.

CAUTION

■Do not use isopropyl alcohol to clean

the laser scanner window.

■Do not touch the laser scanner window

with your fingers.

Control

Panel Cover

White Bar

Glass

Strip

Chapter 11

11 - 23

2Open the front cover and pull out the

drum unit and toner cartridge assembly. 3Gently clean the laser scanner window

by wiping it with a clean soft, dry cloth.

Do not use isopropyl alcohol.

4Put the drum unit and toner cartridge

assembly back into the machine.

5Close the front cover.

6Plug the machine’s power cord back into

the AC power outlet first, and then plug

in the telephone line cord.

Turn on the machine’s power switch.

WARNING

Just after you have used the

machine, some internal parts of the

machine are extremely HOT! When you

open the front cover of the machine, never

touch the shaded parts shown in the

diagram below.

CAUTION

To prevent damage to the machine from

static electricity, do not touch the

electrodes shown below.

Laser Scanner

Window

Troubleshooting and routine maintenance

11 - 24

Cleaning the corona wire

We recommend placing the drum unit and

toner cartridge assembly on a cloth or large

disposable paper to avoid spilling and

scattering toner.

1Open the front cover and pull out the

drum unit and toner cartridge assembly.

2Clean the primary corona wire inside the

drum unit by gently sliding the blue tab

from right to left several times.

3Return the blue tab and snap it into the

Home position (▼).

4Reinstall the drum unit and toner

cartridge assembly in the machine.

5Close the front cover.

Replacing the toner cartridge

(TN-350)

The toner cartridge can print up to 2,500

pages. When the toner cartridge is running

low, the LCD shows Toner Low. Actual page

count will vary depending on your average

type of document (i.e., standard letter,

detailed graphics).

Note

It is a good idea to keep a new toner cartridge

ready for use when you see the Toner Low

warning.

Discard the used toner cartridge according to

local regulations, keeping it separate from

domestic waste. Be sure to seal the toner

cartridge tightly so toner powder does not

spill out of the cartridge. If you have

questions, call your local waste disposal

office.

We recommend that you clean the machine

and drum unit when you replace the toner

cartridge. (See Cleaning the laser scanner

window on page 11-22 and Cleaning the

drum unit on page 11-17.)

CAUTION

If you do not return the blue tab to the

Home position (▼), your printed pages

may have vertical black stripes on them.

Chapter 11

11 - 25

How to replace the toner

cartridge

1Open the front cover and pull out the

drum unit and toner cartridge assembly.

2Hold down the lock lever on the left and

pull the toner cartridge out of the drum

unit.

WARNING

Just after you use the machine,

some internal parts of the machine will be

extremely HOT! Never touch the shaded

parts shown in the illustration.

CAUTION

To prevent damage to the machine from

static electricity, do not touch the

electrodes shown below.

CAUTION

■Place the drum unit on a drop cloth or

large piece of disposable paper to

avoid spilling and scattering the toner.

■Handle the toner cartridge carefully. If

toner scatters on your hands or

clothes, immediately wipe it off or wash

it with cold water.

■Brother strongly recommends that you

do not refill the toner cartridge provided

with your machine. We also strongly

recommend that you continue to use

only Genuine Brother Brand

replacement toner cartridges (TN-350).

Using or attempting to use potentially

incompatible toner and/or toner

cartridges in your machine may cause

damage to the machine itself and/or it

may result in unsatisfactory print

quality. Our warranty coverage does

not apply to any problem that was

caused by the use of unauthorized

third party toner and toner cartridges.

To protect your investment and

guarantee your print quality please

continue to replace consumed toner

cartridges with only Genuine Brother

Branded Supplies.

Troubleshooting and routine maintenance

11 - 26

3Unpack the new toner cartridge. Place

the used toner cartridge into the

aluminum bag and discard it according

to local regulations.

4Gently rock the toner cartridge from side

to side five or six times to distribute the

toner evenly inside the cartridge.

5Remove the protective cover.

6Insert the new toner cartridge in the

drum unit until it clicks into place. If you

put it in properly, the lock lever will lift

automatically.

7Clean the primary corona wire inside the

drum unit by gently sliding the blue tab

from right to left several times. Return

the blue tab to the Home position (▼)

before reinstalling the drum unit and

toner cartridge assembly.

8Install the drum unit and toner cartridge

assembly in the machine.

9Close the front cover.

CAUTION

■Wait to unpack the toner cartridge until

immediately before you install it in the

machine. If a toner cartridge is left

unpacked for a long period of time, the

toner life is shortened.

■Do not touch the shaded parts shown

in the illustrations to prevent any

degradation to the print quality.

Chapter 11

11 - 27

Replacing the drum unit

(DR-350)

The machine uses a drum unit to create print

images on paper. If the LCD shows Change

Drum Soon, the drum unit is near the end of

its life and it is time to buy a new one.

Even if the LCD shows Change Drum Soon,

you may be able to continue printing without

having to replace the drum unit for a while.

However, if there is a noticeable deterioration

in the output print quality (even before

Change Drum Soon appears), then the

drum unit should be replaced. You should

clean the machine when you replace the

drum unit. (See Cleaning the laser scanner

window on page 11-22.)

Note

The drum unit is a consumable item, and it is

necessary to replace it periodically. There are

many factors that determine the actual drum

life, such as temperature, humidity, type of

paper and how much toner you use for the

number of pages per print job. The estimated

drum life is up to 12,000 pages. The actual

number of pages your drum will print may be

significantly less than these estimates.

Because we have no control over the many

factors that determine the actual drum life, we

cannot guarantee a minimum number of

pages that will be printed by your drum.

1Open the front cover and pull out the

drum unit and toner cartridge assembly.

CAUTION

When removing the drum unit, handle it

carefully because it contains toner. If toner

scatters and your hands or clothes get

dirty, immediately wipe or wash it off with

cold water.

WARNING

Just after you have used the

machine, some internal parts of the

machine are extremely HOT! So please

be careful.

CAUTION

To prevent damage to the printer from

static electricity, do not touch the

electrodes shown below.

Troubleshooting and routine maintenance

11 - 28

2Hold down the lock lever on the left and

pull the toner cartridge out of the drum

unit.

Note

Discard the used drum unit according to local

regulations, keeping it separate from

domestic waste. Be sure to seal the drum unit

tightly so toner powder does not spill out of

the unit. If you have questions, call your local

waste disposal office.

3Unpack the new drum unit.

4Reinstall the toner cartridge into the new

drum unit. If you put it in properly, the

lock lever will lift automatically.

5Install the drum unit and toner cartridge

assembly in the machine.

6Press Options.

To confirm you are installing a new

drum, press 1.

7When the LCD shows Accepted, close

the front cover.

CAUTION

Wait to unpack the new drum unit until

immediately before installing it. Place the

old drum unit into the plastic bag.

CAUTION

If toner scatters and your hands or clothes

get dirty, immediately wipe off or wash

with cold water.

Replace Drum?

1.Yes 2.No

Chapter 11

11 - 29

Machine Information

Checking the Serial Numbers

You can view the machine’s serial number on

the LCD.

1For FAX-2820, FAX-2910, FAX-2920

and MFC-7220, press Menu/Set, 4, 1.

—OR—

For MFC-7225N, press

Menu/Set, 6, 1.

2Press Stop/Exit.

Checking the Page Counters

You can view the machine’s page counters

for copies, printer pages, reports and lists,

faxes or a summary total.

1For FAX-2820, FAX-2910, FAX-2920

and MFC-7220, press Menu/Set, 4, 2.

—OR—

For MFC-7225N, press

Menu/Set, 6, 2.

2Press ▲ or ▼ to select Total, Copy,

Print or List/Fax.

3Press Stop/Exit.

Checking the Drum Life

You can view the machine’s drum life on the

LCD.

1For FAX-2820, FAX-2910, FAX-2920

and MFC-7220, press Menu/Set, 4, 3.

—OR—

For MFC-7225N, press

Menu/Set, 6,

2Press Stop/Exit.

Note

The drum life check will be accurate only if

you have reset the drum counter when you

installed a new drum unit. It will not be

accurate if you have reset the drum counter

during the life of a used drum.

1.Serial No.

2.Page Counter

Total :XXXXXX

Copy :XXXXXX

Print :XXXXXX

List/Fax :XXXXXX

3.Drum Life

Remaining:XXX%

A - 1

Setting up telephone

services

Your machine supports the Distinctive Ring

and Caller ID subscriber telephone services

that some telephone companies offer.

Note

■If you have Voice Mail, Call Waiting, Call

Waiting/Caller ID, RingMaster, an

answering service, an alarm system or

other custom features on your telephone

line, it may affect the way your machine

works. (See Custom features on page

1-12 and Custom features on a single line.

on page 11-12.)

■If you have Voice Mail on your phone line,

please read the following carefully.

Distinctive Ring

Brother uses the term ‘Distinctive Ring’ but

different telephone companies have other

names for this service such as SmartRing,

RingMaster, Teen-Ring, Indent-a-Call or

Indent-a-Ring.

What does your telephone company’s

‘Distinctive Ring’ do?

Your telephone company’s Distinctive Ring

service allows you to have more than one

number on the same phone line. If you need

more than one phone number, it is

cheaper than paying for an extra line. Each

phone number has its own distinctive ring

pattern, so you will know which phone

number is ringing. This is one way you can

have a separate phone number for your

machine.

Note

Please call your telephone company for

availability and rates.

What does Brother’s ‘Distinctive Ring’

do?

The Brother machine has a Distinctive Ring

feature that allows you to use your machine to

take full advantage of the telephone

company’s Distinctive Ring service. The new

phone number on your line can just receive

faxes.

Note

You must pay for your telephone company’s

Distinctive Ring service before you program

the machine to work with it.

Do you have Voice Mail?

If you have Voice Mail on the phone line that

you will install your new machine on, there is

a strong possibility that Voice Mail and the

machine will conflict with each other while

receiving incoming calls. However, the

Distinctive Ring feature allows you to use

more than one number on your line, so

both Voice Mail and the machine can work

together without any problems. If each one

has a separate phone number, neither will

interfere with the other’s operations.

If you decide to get the Distinctive Ring

service from the telephone company, you will

need to follow the directions on next page to

‘register’ the new Distinctive Ring pattern

they give you. This is so your machine can

recognize its incoming calls.

Note

You can change or cancel the Distinctive

Ring pattern at any time. You can switch it off

temporarily, and turn it back on later. When

you get a new fax number, make sure you

reset this feature.

Appendix A

A - 2

Before you choose the ring pattern to

You can only register one Distinctive Ring

pattern with the machine. Some ring patterns

cannot be registered. The ring patterns below

are supported by your Brother machine.

gives you.

Note

If the ring pattern you received is not on this

chart, please call your telephone company

and ask for one that is shown.

■The machine will only answer calls to its

registered number.

■The first two rings are silent on the

machine. This is because the fax must

«listen» to the ring pattern (to compare it

to the pattern that was ‘registered’). (Other

telephones on the same line will ring.)

■If you program the machine properly, it will

recognize the registered ring pattern of the

‘fax number’ within 2 ring patterns and

then answer with a fax tone. When the

‘voice number’ is called, the machine will

not answer.

Registering the Distinctive Ring

pattern

Very important!

After you have set the Distinctive Ring feature

to ON, the receive mode is set to Manual

automatically. Unless you have a TAD or

Voice Mail set up on the Distinctive Ring

number, Manual mode means you must

answer all the calls yourself. You can not

change the receive mode to another mode

while the Distinctive Ring is set to on.

1Press Menu/Set, 2, 0, 2.

2Press ▲ or ▼ to select Set.

Press Menu/Set.

3Press ▲ or ▼ to select the stored ring

pattern you want to use.

Press Menu/Set.

(You will hear each pattern as you scroll

through the four patterns. Make sure

you choose the pattern that the

telephone company gave you.)

4Press Stop/Exit. Distinctive Ring is now

set to on.

Turning off the Distinctive Ring

1Press Menu/Set, 2, 0, 2.

2Press ▲ or ▼ to select Off.

Press Menu/Set.

3Press Stop/Exit.

Ring

Pattern Rings

1 long-long

2 short-long-

short

3 short-short-

long

4 very long

(normal

pattern)

2.Distinctive

Appendix A

A - 3

Note

If you turn off Distinctive Ring, the machine

will stay in Manual receive mode. You will

need to set the Receive Mode again. (See To

select or change your Receive Mode on page

4-2.)

Caller ID

Note

The Caller ID feature lets you use the Caller

ID subscriber service offered by many local

telephone companies. This service displays

the telephone number, or name if it is

available, of your caller as the line rings.

After a few rings, the LCD shows the

telephone number of your caller (and name, if

available). Once you pick up the handset, the

Caller ID information disappears from the

LCD, but the call information remains stored

in the Caller ID memory.

■You will see the first 16 characters of the

number (or name).

■Out of Area display means call

originated outside your Caller ID service

area.

■Private Call display means the caller

has intentionally blocked transmission of

information.

You can print a list of Caller ID information

received by your machine. (See Printing

Caller ID List on page A-3.)

Caller ID service varies with different carriers.

Call your local telephone company to

determine the kind of service available in your

area.

Viewing Caller ID List

Caller ID memory stores information for up to

thirty calls. When the thirty-first call comes in,

information about the first call is erased. You

can scroll through Caller ID information to

review those calls made to your machine.

1Press Menu/Set, 2, 0, 3.

2Press ▲ or ▼ to select Display#.

Press Menu/Set.

The caller ID of the last call will appear

on the display. If no ID is stored, the

beeper will sound and No Caller ID

will appear on the display.

3Press ▲ or ▼ to scroll through the Caller

ID memory to select the Caller ID you

want to view, and then press Menu/Set.

The LCD shows the caller’s number and

the date and time of the call.

4Press to return to the Caller ID listing.

—OR—

Press Stop/Exit.

Printing Caller ID List

1Press Menu/Set, 2, 0, 3.

2Press ▲ or ▼ to select Print Report.

Press Menu/Set.

If no ID is stored, the beeper will sound

and No Caller ID will appear on the

display.

3Press Start.

4After printing has finished, press

Stop/Exit.

3.Caller ID

▲

3.Caller ID

A - 4

Call Waiting

The Call Waiting feature lets you use the Call

Waiting subscriber service offered by many

local telephone companies. This feature

enables you to take a second call on your

machine, without disconnecting the first

caller.

1To answer a Call Waiting signal while

you are talking on the phone, ask the

other party if you can put them on Hold

to catch the other call.

2Press Search/Speed Dial to switch to

the second call.

3To switch back to the first call, press

Search/Speed Dial again.

Note

Either caller can hang up at any time.

However, if you hang up you will disconnect

both callers.

Advanced receiving

operations

Operation from extension

telephones

If you answer a fax call on an extension

telephone or an external telephone

connected to the EXT. jack of the machine,

you can make your machine take the call by

using the Fax Receive Code. When you

press the Fax Receive Code 51, the

machine starts to receive the fax. (See Easy

Receive on page 4-3.)

If the machine answers a voice call and

double-rings for you to take over, use the

Telephone Answer Code #51 to take the call

at an extension phone. (See Setting the F/T

Ring Time (Fax/Tel mode only) on page 4-3.)

If you answer a call and no one is on the line,

you should assume that you’re receiving a

manual fax.

■Press 51 and wait for the chirp or until

the machine’s LCD displays Receiving,

and then hang up.

For Fax/Tel mode only

When the machine is in Fax/Tel mode, it will

use the F/T Ring Time

(pseudo/double-ringing) to alert you to pick

up a voice call.

If you’re at the machine, you can lift the

handset to answer.

If you’re at an extension phone, you’ll need to

lift the handset during the F/T Ring Time and

then press #51 between the pseudo/double

rings. If no one is on the line, or if someone

wants to send you a fax, send the call back to

the machine by pressing 51.

Appendix A

A - 5

Using a cordless external

handset

If your cordless telephone is connected to the

EXT. jack on the machine and you typically

carry the cordless handset elsewhere, it is

easier to answer calls during the Ring Delay.

Changing the remote codes

The preset Fax Receive Code is 51. The

preset Telephone Answer Code is #51. If you

want to, you can replace them with your own

codes.

1If it is not illuminated in green, press

(Fax).

2Press Menu/Set, 2, 1, 4.

3Press ▲ or ▼ to select On (or Off).

Press Menu/Set.

4Enter the new Fax Receive Code.

Press Menu/Set.

5Enter the new Telephone Answer Code.

Press Menu/Set.

6Press Stop/Exit.

Note

■If you are always disconnected when

accessing your external TAD remotely, try

changing the Fax Receive Code and

Telephone Answer Code to another

three-digit code (such as ### and 999)

■Remote Codes might not work with some

telephone systems.

Connecting an external

device to your machine

Connecting an external

telephone

You can connect a separate telephone (or

telephone answering device) directly to your

machine as shown in the diagram below.

Connect the telephone line cord to the jack

labeled EXT. in the left of the machine.

When you are using an external phone, the

LCD shows Ext. Tel in Use.

Connecting an external

telephone answering device

(TAD)

Sequence

You may choose to connect an external

answering device. However, when you have

an external TAD on the same telephone line

as the machine, the TAD answers all calls

and the machine “listens” for fax calling

(CNG) tones. If it hears them, the machine

takes over the call and receives the fax. If it

does not hear CNG tones, the machine lets

the TAD continue playing your outgoing

message so your caller can leave you a voice

message.

4.Remote Code

Extension

Telephone

External

Telephone

A - 6

The TAD must answer within four rings (the

recommended setting is two rings). The

machine cannot hear CNG tones until the

TAD has answered the call, and with four

rings there are only 8 to 10 seconds of CNG

tones left for the fax “handshake”. Make sure

you carefully follow the instructions in this

guide for recording your outgoing message.

We do not recommend using the toll saver

feature on your external answering machine if

it exceeds five rings.

Note

■If you do not receive all your faxes, reduce

the Ring Delay setting on your external

TAD.

■If You Subscribe to your Telephone

Company’s Distinctive Ring Service:

You may connect an external TAD to a

separate wall jack only if you subscribe to

your telephone company’s Distinctive

Ring service, have registered the

distinctive ring pattern on your machine,

and use that number as a fax number. The

recommended setting is at least four rings

on the external TAD when you have the

telephone company’s Distinctive Ring

Service. You cannot use the Toll Saver

setting.

■If You Do Not Subscribe to Distinctive

Ring Service:

You must plug your TAD into the EXT.

jack of your machine. If your TAD is

plugged into a wall jack, both your

machine and the TAD will try to control the

phone line. (See illustration below.)

When the TAD answers a call, the LCD

shows Ext. Tel in Use.

Connections

The external TAD must be plugged into the

back of the machine, into the jack labeled

EXT. Your machine cannot work properly if

you plug the TAD into a wall jack (unless you

are using Distinctive Ring).

1Plug the telephone line cord from the

telephone wall jack into the back of the

machine, in the jack labeled LINE.

2Plug the telephone line cord from your

external TAD into the back of the

machine, in the jack labeled EXT. (Make

sure this cord is connected to the TAD at

the TAD’s telephone line jack, and not

its handset jack.)

3Set your external TAD to four rings or

less. (The machine’s Ring Delay setting

does not apply.)

4Record the outgoing message on your

external TAD.

5Set the TAD to answer calls.

Improper Setup

Unless you are using Distinctive Ring,

do not connect a TAD elsewhere on the

same phone line.

TAD

Appendix A

A - 7

6Set the Receive Mode to

External TAD.

(See Choosing the Receive Mode on

page 4-1.)

Recording outgoing message (OGM)

on an external TAD

Timing is important in recording this

message.

1Record 5 seconds of silence at the

beginning of your message. (This allows

your machine time to listen for the fax

CNG tones of automatic transmissions

before they stop.)

2Limit your speaking to 20 seconds.

3End your 20-second message by giving

your Fax Receive Code for people

sending manual faxes. For example:

“After the beep, leave a message or

send a fax by pressing 51 and Start.”

Note

We recommend beginning your OGM with an

initial 5-second silence because the machine

cannot hear fax tones over a resonant or loud

voice. You may try omitting this pause, but if

your machine has trouble receiving, then you

must re-record the OGM to include it.

Special line

considerations

Roll over phone lines

A roll over phone system is a group of two or

more separate telephone lines that pass

incoming calls to each other if they are busy.

The calls are usually passed down or “rolled

over” to the next available phone line in a

preset order.

Your machine can work in a roll over system

as long as it is the last number in the

sequence, so the call cannot roll away. Do not

put the machine on any of the other numbers;

when the other lines are busy and a second

fax call is received, the fax call would be

transferred to a line that does not have a fax

machine. Your machine will work best on a

dedicated line.

Two-line phone system

A two-line phone system is nothing more than

two separate phone numbers on the same

wall outlet. The two phone numbers can be

on separate jacks (RJ11) or combined into

one jack (RJ14). Your machine must be

plugged into an RJ11 jack. RJ11 and RJ14

jacks may be equal in size and appearance

and both may contain four wires (black, red,

green, yellow). To test the type of jack, plug in

a two-line phone and see if it can access both

lines. If it can, you must separate the line for

your machine. (See Easy Receive on page

4-3.)

A - 8

Converting telephone wall

outlets

There are three ways to convert to an RJ11

jack. The first two ways may require

assistance from the telephone company. You

can change the wall outlets from one RJ14

jack to two RJ11 jacks. Or, you can have an

RJ11 wall outlet installed and slave or jump

one of the phone numbers to it.

The third way is the easiest: Buy a triplex

adapter. You can plug a triplex adapter into

an RJ14 outlet. It separates the wires into two

separate RJ11 jacks (Line 1, Line 2) and a

third RJ14 jack (Lines 1 and 2). If your

machine is on Line 1, plug the machine into

L1 of the triplex adapter. If your machine is on

Line 2, plug it into L2 of the triple adapter.

Installing machine, external

two-line TAD and two-line

telephone

When you are installing an external two-line

telephone answering device (TAD) and a

two-line telephone, your machine must be

isolated on one line at both the wall jack and

at the TAD. The most common connection is

to put the machine on Line 2, which is

explained in the following steps. The back of

the two-line TAD must have two telephone

jacks: one labeled L1 or L1/L2, and the other

labeled L2. You will need at least three

telephone line cords, the one that came with

your machine and two for your external

two-line TAD. You will need a fourth line cord

if you add a two-line telephone.

1Place the two-line TAD and the two-line

telephone next to your machine.

2Plug one end of the telephone line cord

for your machine into the L2 jack of the

triplex adapter. Plug the other end into

the LINE jack on the back of the

machine.

3Plug one end of the first telephone line

cord for your TAD into the L1 jack of the

triplex adapter. Plug the other end into

the L1 or L1/L2 jack of the two-line TAD.

4Plug one end of the second telephone

line cord for your TAD into the L2 jack of

the two-line TAD. Plug the other end into

the EXT. jack on the left side of the

machine.

You can keep two-line telephones on other

wall outlets as always. There are two ways to

add a two-line telephone to the machine’s

wall outlet. You can plug the telephone line

cord from the two-line telephone into the

L1+L2 jack of the triplex adapter. Or, you can

plug the two-line telephone into the TEL jack

of the two-line TAD.

RJ14

RJ11

Triplex Adapter

RJ14

Triplex Adapter Two Line Phone

External Two Line TAD machine

Appendix A

A - 9

Multi-line connections (PBX)

Most offices use a central telephone system.

While it is often relatively simple to connect

the machine to a key system or a PBX

(Private Branch Exchange), we suggest that

you contact the company that installed your

telephone system and ask them to connect

the machine for you. It is advisable to have a

separate line for the machine.

If the machine is to be connected to a

multi-line system, ask your installer to

connect the unit to the last line on the system.

This prevents the unit from being activated

each time a telephone call is received.

If you are installing the machine to

work with a PBX

1It is not guaranteed that the unit will

operate properly under all

circumstances with a PBX. Any cases of

difficulty should be reported first to the

company that handles your PBX.

2If all incoming calls will be answered by

a switchboard operator, it is

recommended that the Receive Mode

be set to Manual. All incoming calls

should initially be regarded as telephone

calls.

Custom features on your

phone line

If you have Voice Mail, Call Waiting, Call

Waiting/Caller ID, RingMaster, an answering

service, an alarm system or other custom

feature on one phone line it may create a

problem with the operation of your machine.

(See Custom features on a single line. on

page 11-12.)

B - 1

On-screen

programming

Your machine is designed to be easy to use

with LCD on-screen programming using the

navigation keys. User-friendly programming

helps you take full advantage of all the menu

selections your machine has to offer.

Since your programming is done on the LCD,

we have created step-by-step on-screen

instructions to help you program your

machine. All you need to do is follow the

instructions as they guide you through the

menu selections and programming options.

Menu table

The Menu table that begins on page B-3 will

help you understand the menu selections and

options that are found in the machine’s

programs. Once you become familiar with

programming, you can use the Menu table as

a quick reference when you want to change

your settings.

Note

You can program your machine by pressing

Menu/Set, followed by the menu numbers.

For example to set Beeper Volume to Low.

Press Menu/Set, 1, 4, 2 and ▲ or ▼ to select

Low.

Press Menu/Set.

Memory storage

If there is a power failure, you will not lose

your menu settings because they are stored

permanently. Temporary settings (such as

Contrast, Overseas Mode, and so on) will be

lost. You may also have to reset the date and

time.

Note

During a power failure, the FAX-2920 and

MFC-7225N will retain messages that are in

the memory for approximately 4 days.

Appendix B

B - 2

Navigation keys You can access the menu mode by pressing

Menu/Set.

When you enter the menu, the LCD scrolls.

Press 1 for General Setup menu

—OR—

Press 2 for Fax menu

—OR—

Press 3 for Copy menu

Press 0 for Initial Setup

You can scroll more quickly through each

menu level by pressing the arrow for the

direction you want: ▲ or ▼.

Select an option by pressing Menu/Set when

that option appears on the LCD.

The LCD will then show the next menu level.

Press ▲ or ▼ to scroll to your next menu

selection.

Press Menu/Set.

When you finish setting an option, the LCD

shows Accepted.

Access the menu

Go to the next menu level

Accept an option

Scroll through the current menu

level

Go back to the previous menu

level or forward to the next menu

level

Exit the menu

1.General Setup

2.Fax

3.Copy

....

0.Initial Setup

B - 3

Main Menu Submenu Menu Selections Options Descriptions Page

1.General

Setup

1.Mode Timer

(FAX-2820,

FAX-2910 and

FAX-2920 only)

—5 Mins

2 Mins

1 Min

30 Secs

0 Sec

Off

Sets the time to return to

Fax mode. 2-3

1.Mode Timer

(MFC-7220 and

MFC-7225N only)

—5 Mins

2 Mins

1 Min

30 Secs

0 Sec

Off

Sets the time to return to

Fax mode. 2-3

2.Paper Type —Thin

Plain

Thick

Thicker

Transprncy

Recycled

Sets the type of paper in

the paper tray. 2-4

3.Paper Size —A4

Letter

Legal

Executive

Sets the size of the paper

in the paper tray. 2-4

4.Volume 1.Ring High

Med

Low

Off

Adjusts the ring volume. 2-5

2.Beeper High

Med

Low

Off

Adjusts the volume level of

the beeper. 2-5

3.Speaker High

Med

Low

Off

Adjusts the speaker

volume. 2-5

Note

The factory settings are shown in Bold.

to exitSelect & Set Select & Set to accept

Appendix B

B - 4

1.General

Setup

(Continued)

4.Volume

(Continued)

4.Handset High

Low

Adjusts the handset

volume. 2-6

5.Volume

Amplify

(Permanent/

Temporary)

Off

For the hearing-impaired,

you can set the volume to

the Vol Amplify:On

setting on a permanent or

temporary basis.

2-6

2-7

5.Auto

Daylight

—On

Off

Changes for Daylight

Savings Time

automatically.

2-7

6.Ecology 1.Toner Save On

Off

Increases the life of the

toner cartridge. 2-7

2.Sleep Time (0-99)

05Min

Conserves power. 2-8

7.LCD

Contrast

—Light

Dark

Adjust the contrast of the

LCD. 2-8

8.Security 1.TX Lock

(FAX-2820,

FAX-2910 and

MFC-7220 only)

Prohibits most operations

except receiving faxes. 2-9

1.Mem

Security

(FAX-2920 and

MFC-7225N only)

Prohibits most operations

except receiving faxes into

the memory.

2-10

2.Setting

Lock

Prohibits the settings for

Date & Time, Station ID,

Quick-Dial and General

Setup.

2-12

Main Menu Submenu Menu Selections Options Descriptions Page

Note

The factory settings are shown in Bold.

to exitSelect & Set Select & Set to accept

B - 5

2.Fax 1.Setup

Receive

(In Fax mode

only)

1.Ring Delay 04

Sets the number of rings

before the machine

answers in Fax Only or

Fax/Tel mode.

4-2

2.F/T Ring

Time

70 Secs

40 Secs

30 Secs

20 Secs

Sets the

pseudo/double-ring time in

Fax/Tel mode.

4-3

3.Easy

Receive

Semi

Off

Receives fax messages

without pressing Start.4-3

4.Remote Code On( 51, #51)

Off

You can answer all calls at

an extension or external

phone and use codes to

turn the machine on or off.

You can personalize these

codes.

A-5

5.Auto

Reduction

Off

Reduces the size of

incoming faxes. 4-4

6.Print

Density

▼ -+ ▲

▼ -+ ▲

▼ -+ ▲

▼ -+ ▲

▼ -+ ▲

Makes printouts darker or

lighter. 4-5

7.Polling RX — Sets up your machine to

poll another fax machine. 4-5

Main Menu Submenu Menu Selections Options Descriptions Page

Note

The factory settings are shown in Bold.

to exitSelect & Set Select & Set to accept

Appendix B

B - 6

2.Fax

(Continued)

2.Setup Send

(In Fax mode

only)

1.Contrast Auto

Light

Dark

Changes the lightness or

darkness of faxes you

send.

3-5

2.Fax

Resolution

Standard

Fine

S.Fine

Photo

Sets the default resolution

for outgoing faxes. 3-5

3.Delayed Fax — Sets the time of day in 24

hour format that the

delayed faxes will be sent.

3-11

4.Batch TX On

Off

Combines delayed faxes

to the same fax number at

the same time of day into

one transmission.

3-11

5.Real Time TX Off

Next Fax:On

Next Fax:Off

You can send a fax

without using the memory. 3-6

6.Polled TX On

Off

Sets up your machine with

an document to be

retrieved by another fax

machine.

3-12

7.Coverpg

Setup

Off

Next Fax:On

Next Fax:Off

Print Sample

Automatically sends a

Cover Page you have

programmed.

3-10

8.Coverpage

Msg

— You can set up your own

comments for fax Cover

Page.

3-9

9.Overseas

Mode

Off

If you are having difficulty

sending faxes overseas,

set this to On.

3-10

Main Menu Submenu Menu Selections Options Descriptions Page

Note

The factory settings are shown in Bold.

to exitSelect & Set Select & Set to accept

B - 7

2.Fax

(Continued)

3.Set

Quick-Dial

1.One-Touch

Dial

— Stores One-Touch Dial

numbers, so you can dial

by pressing one key (and

Start).

5-1

2.Speed-Dial — Stores Speed-Dial

numbers, so you can dial

by pressing only a few

keys (and Start).

5-2

3.Setup

Groups

— Sets up a Group number

for Broadcasting. 5-3

4.Report

Setting

1.Transmission On

On+Image

Off

Off+Image

Initial setup for

Transmission Verification

Report and Fax Journal.

7-1

2.Journal

Period

Every 7 Days

Every 2 Days

Every 24 Hours

Every 12 Hours

Every 6 Hours

Every 50 Faxes

Off

7-2

5.Remote Fax

Opt

Fwd/Page/Store

Off

Fax Forward

Paging

Fax Storage

PC Fax Receive*

*MFC-7220 and

MFC-7225N only

Sets the machine to

forward fax messages, to

call your pager or to store

incoming faxes in the

memory (so you can

retrieve them while you

are away from your

machine). The PC Fax

Receive option on MFC

models allow you to send

faxes to your PC.

6-1

6-2

6-3

(Backup Print) If you selected Fax

Forward or PC Fax

Receive, you can turn on

the safety feature Backup

Print.

2.Remote

Access

--- You must set your own

code for Remote

Retrieval.

6-5

3.Print Fax — Prints incoming faxes

stored in the memory. 4-5

Main Menu Submenu Menu Selections Options Descriptions Page

Note

The factory settings are shown in Bold.

to exitSelect & Set Select & Set to accept

Appendix B

B - 8

2.Fax

(Continued)

6.Remaining

Jobs

— — Checks which jobs are in

the memory and lets you

cancel selected jobs.

3-8

Miscellaneous

Compatibility

(For FAX-2820

and MFC-7220)

Normal

Basic

Adjusts the equalization

for transmission problems. 11-20

Compatibility

(For FAX-2910,

FAX-2920 and

MFC-7225N)

High

Normal

Basic

Adjusts the equalization

for transmission problems. 11-20

2.Distinctive Off

Set (On)

Uses the Telephone

Company’s Distinctive

Ring subscriber service to

with the machine.

A-1

3.Caller ID Display#

Print Report

View or print a list of the

last 30 Caller IDs stored in

the memory.

A-3

3.Copy 1.Quality —Text

Auto

Photo

Selects the Copy

resolution for your type of

document.

8-7

2.Contrast —▼ -+ ▲

▼ -+ ▲

▼ -+ ▲

▼ -+ ▲

▼ -+ ▲

Adjusts the contrast for

copies. 8-7

4.Printer

(MFC-7225N

only)

1.Emulation —Auto

HP LaserJet

BR-Script 3

Selects the emulation

mode. See

Software

User’s

Guide on

the

CD-ROM

2.Print

Options

1.Internal

Font

— Prints a list of the

machine’s internal fonts.

Configuration

— Prints a list of the

machine’s printer settings.

3.Reset

Printer

— — Returns the PCL setting to

the original factory default

settings.

Main Menu Submenu Menu Selections Options Descriptions Page

Note

The factory settings are shown in Bold.

to exitSelect & Set Select & Set to accept

B - 9

5.LAN

(MFC-7225N

only)

1.Setup

TCP/IP

1.BOOT Method Auto

Static

RARP

BOOTP

DHCP

You can choose the

BOOT method that best

suits your needs.

See

Network

User’s

Guide

on the

CD-ROM

2.IP Address [000-255].

[000-255].

[000-255]

Enter the IP address.

3.Subnet Mask [000-255].

[000-255].

[000-255]

Enter the Subnet mask.

4.Gateway [000-255].

[000-255].

[000-255]

Enter the Gateway

address.

5.Node Name BRN_XXXXXX Enter the Node name.

6.WINS Config Auto

Static

You can choose the WINS

configuration mode.

7.WINS Server (Primary)

000.000.000.000

(Secondary)

000.000.000.000

Specifies the IP address of

the primary or secondary

WINS server.

8.DNS Server (Primary)

000.000.000.000

(Secondary)

000.000.000.000

Specifies the IP address of

the primary or secondary

DNS server.

9.APIPA On

Off

Automatically allocates

the IP address from the

link-local address range.

2.Setup Misc. 1.Ethernet Auto

100B-FD

100B-HD

10B-FD

10B-HD

Selects Ethernet link

mode.

0.Factory

Reset

— — Restore all network

settings to factory default.

Main Menu Submenu Menu Selections Options Descriptions Page

Note

The factory settings are shown in Bold.

to exitSelect & Set Select & Set to accept

Appendix B

B - 10

4.Machine

Info.

(FAX-2820,

FAX-2910,

FAX-2920 and

MFC-7220)

1.Serial No. — — Lets you check the serial

number of your machine. 11-29

2.Page

Counter

—Total

Copy

List/Fax

Lets you check the

number of total pages the

machine has printed

during its life.

11-29

3.Drum Life — — You can check the

percentage of drum life

that remains available.

11-29

6.Machine

Info.

(MFC-7225N)

1.Serial No. — — Lets you check the serial

number of your machine. 11-29

2.Page

Counter

—Total

Copy

List/Fax

Lets you check the

number of total pages the

machine has printed

during its life.

11-29

3.Drum Life — — You can check the

percentage of drum life

that remains available.

11-29

0.Initial

Setup

1.Receive

Mode

—Fax Only

Fax/Tel

External TAD

Manual

You can choose the

receive mode that best

suits your needs.

4-1

2.Date/Time — — Puts the date and time on

the LCD and in headings

of faxes you send.

2-1

3.Station ID —Fax:

Tel:

Name:

Program your name and

fax number to appear on

each page you fax.

2-2

4.Tone/Pulse

(Canada only)

—Tone

Pulse

Selects the dialing mode. 2-1

0.Local

Language

(Canada only)

—English

French

Allows you to change the

LCD language for your

country.

See Quick

Setup

Guide

Main Menu Submenu Menu Selections Options Descriptions Page

Note

The factory settings are shown in Bold.

to exitSelect & Set Select & Set to accept

B - 11

Entering Text

When you are setting certain menu

selections, such as the Station ID, you may

need to type text into the machine. Most of

the number keys have three or four letters

printed on them. The keys for 0, # and do

not have printed letters because they are

used for special characters.

By pressing the appropriate number key

repeatedly, you can access the character you

want.

Inserting spaces

To enter a space in the fax number, press

once between numbers. To enter a space in

the name, press twice between

characters.

Making corrections

If you entered a letter incorrectly and want to

change it, press to move the cursor under

the incorrect character. Then press

Stop/Exit. All letters above and to the right of

the cursor will be deleted. Re-enter the

correct character. You can also back up and

type over incorrect letters.

Repeating letters

If you need to enter a character that is on the

same key as the previous character, press

to move the cursor to the right before you

press the key again.

Special characters and symbols

Press , # or 0, and then press or to

move the cursor under the special character

or symbol you want. Then press Menu/Set to

select it.

Press

Key

one

time

two

times

three

times

four

times

2ABC2

3DEF3

4GH I 4

5JKL5

6MNO6

7PQRS

8TUV8

9WXYZ

▲

Press for (space) ! " # $ % & ’ ( )

+ , - . /

Press #for : ; < = > ? @ [ ] ^ _

Press 0for É À È Ê Î Ç Ë Ö 0

▲

G - 1

GGlossary

ADF (automatic document feeder)

The document can be placed in the ADF

and scanned one page at a time

automatically.

Auto Reduction

Reduces the size of incoming faxes.

Automatic fax transmission

Sending a fax without picking up the

handset of the machine or an external

phone.

Automatic Redial

A feature that enables your machine to

redial the last fax number after five

minutes if the fax did not go through

because the line was busy.

Backup Print

Your machine prints a copy of every fax

that is received and stored in memory.

This is a safety feature so you will not lose

messages during a power failure.

Batch Transmission

As a cost saving feature, all delayed faxes

to the same fax number will be sent as one

transmission.

Beeper Volume

Volume setting for the beep when you

press a key or make an error.

Broadcasting

The ability to send the same fax message

to more then one location.

Caller ID

A service purchased from the telephone

company that lets you see the number (or

name) of the party calling you.

Cancel Job

Cancels a programmed job, like Delayed

Fax or Polling.

CNG tones

The special tones (beeps) sent by fax

machines during automatic transmission

to tell the receiving machine that a fax

machine is calling.

Coding method

Method of coding the information

contained in the document. All fax

machines must use a minimum standard

of Modified Huffman (MH). Your machine

is capable of greater compression

methods, Modified Read (MR), Modified

Modified Read (MMR) and JBIG*

(*FAX-2910, FAX-2920 and MFC-7225N

only), if the receiving machine has the

same capability.

Communication error (or Comm.

Error)

An error during fax sending or receiving,

usually caused by line noise or static.

Compatibility group

The ability of one fax unit to communicate

with another. Compatibility is assured

between ITU-T Groups.

Contrast

Setting to compensate for dark or light

documents, by making faxes or copies of

dark documents lighter and light

documents darker.

Delayed Fax

Sends your fax at a specified time later

that day.

Distinctive Ring

A subscriber service purchased from the

telephone company that gives you

another phone number on an existing

phone line. The Brother machine uses the

new number to simulate a dedicated fax

line.

G - 2

Dual Access

Your machine can scan outgoing faxes or

scheduled jobs into memory at the same

time it is sending a fax from memory or

receiving or printing an incoming fax.

Easy Receive

Enables your machine to respond to CNG

tones if you interrupt a fax call by

answering it.

ECM (Error Correction Mode)

Detects errors during fax transmission

and resends the pages of the fax that had

an error.

Extension phone

A telephone on the fax number that is

plugged into a separate wall jack.

External phone

A telephone that is plugged into the EXT

jack of your machine.

F/T Ring Time

The length of time that the Brother

machine rings (when the Receive Mode

setting is Fax/Tel) to notify you to pick up

a voice call that it answered.

Fax Forwarding

Sends a fax received into the memory to

another pre-programmed fax number.

Fax Journal

Lists information about the last 200

incoming and outgoing faxes. TX means

Transmit. RX means Receive.

Fax Receive Code

Press this code ( 5 1) when you answer

a fax call on an extension or external

phone.

Fax Storage

You can store received faxes in memory.

Fax tones

The signals sent by sending and receiving

fax machines while communicating

information.

Fax/Tel

You can receive faxes and telephone

calls. Do not use this mode if you are

using a telephone answering device

(TAD).

Fine resolution

Resolution is 203 x 196 dpi. It is used for

small print and graphs.

Gray scale

The shades of gray available for copying

and faxing photographs.

Group number

A combination of One-Touch and

Speed-Dial numbers that are stored in a

One-Touch key or Speed-Dial location for

Broadcasting.

Handset Volume

Volume setting for the handset.

Help list

A printout of the complete Menu table that

you can use to program your machine

when you do not have the User’s Guide

with you.

Journal Period

The pre-programmed time period

between automatically printed Fax

Journal Reports. You can print the Fax

Journal on demand without interrupting

the cycle.

LCD (liquid crystal display)

The display screen on the machine that

shows interactive messages during

On-Screen Programming and shows the

date and time when the machine is idle.

Manual fax

When you lift the handset or press

Hook/Hold so you can hear the receiving

fax machine answer before you press

Start to begin sending.

Menu mode

Programming mode for changing your

machine’s settings.

Glossary

G - 3

OCR (optical character recognition)

MFC-7220 and MFC-7225N only:

The bundled ScanSoft® OmniPage®

software application converts an image of

text to text you can edit.

One-Touch

Keys on the machine’s control panel

where you can store numbers for easy

dialing.

FAX-2820, FAX-2910 and FAX-2920 only:

You can store a second number on each

key if you press Shift and the One-Touch

key together.

Out of Paper Reception

Receives faxes into the machine’s

memory when the machine is out of paper.

Overseas Mode

Makes temporary changes to the fax

tones to accommodate noise and static on

overseas phone lines.

Paging

This feature enables your machine to call

your pager when a fax is received into its

memory.

Pause

Allows you to place a 3.5 second delay in

the dialing sequence stored on

One-Touch keys and Speed-Dial

numbers. Press Redial/Pause as many

times as needed for longer pauses.

Photo resolution

A resolution setting that uses varying

shades of gray for the best representation

of photographs.

Polling

The process of a fax machine calling

another fax machine to retrieve waiting fax

messages.

Pulse

A form of rotary dialing on a telephone

line.

Quick Dial List

A listing of names and numbers stored in

One-Touch and Speed-Dial memory, in

numerical order.

Real Time Transmission

When memory is full, you can send faxes

in real time.

Remaining jobs

You can check which jobs are waiting in

memory and cancel jobs individually.

Remote Access Code

Your own four-digit code (--- ) that

allows you to call and access your

machine from a remote location.

Remote Retrieval Access

The ability to access your machine

remotely from a touch tone phone.

Resolution

The number of vertical and horizontal lines

per inch. See: Standard, Fine, Super Fine

and Photo.

Ring Delay

The number of rings before the machine

answers in Fax Only and Fax/Tel

mode.

Ring Volume

Volume setting for the machine’s ring.

Scanning

The process of sending an electronic

image of a paper document into your

computer.

An electronic, alphabetical listing of stored

One-Touch, Speed-Dial and Group

numbers.

Speed-Dial

A pre-programmed number for easy

dialing. You must press the

Search/Speed Dial key, #, and the three

digit code, and Start to start the dialing

process.

G - 4

Standard resolution

203 x 97 dpi. It is used for regular size text

and quickest transmission.

Station ID

The stored information that appears on

the top of faxed pages. It includes the

sender’s name and fax number.

Super Fine resolution

203 x 392 dpi. Best for very small print and

line art.

TAD (telephone answering device)

You can connect an external device or

answering machine to the EXT. jack of

your machine.

Telephone Answer Code (for Fax/Tel

mode only)

When the machine answers a voice call, it

pseudo/double-rings. You can pick up at

an extension phone by pressing this code

(# 5 1).

Temporary settings

You can select certain options for each fax

transmission and copy without changing

the default settings.

Tone

A form of dialing on the telephone line

used for Touch Tone telephones.

Transmission

The process of sending faxes over the

phone lines from your machine to the

receiving fax machine.

Transmission Verification Report

A listing of each transmission, that shows

its date, time and number.

User Settings

A printed report that shows the current

settings of the machine.

Volume Amplify

Volume setting for the handset for a user

who is hearing-impaired.

S - 1

Product description

General

Specifications

Memory Capacity 8 MB (FAX-2820)

16 MB (FAX-2910, FAX-2920 and MFC-7220)

32 MB (MFC-7225N)

Automatic Document Feeder

(ADF)

FAX-2820 and MFC-7220:

Up to 20 pages (20 lb/Letter (80 g/m2))

FAX-2910, FAX-2920 and MFC-7225N:

Up to 30 pages (staggered)

Recommended Environment:

Temperature: 68°F - 86°F (20° - 30°C)

Humidity: 50% - 70%

Paper: Xerox 4200 or Xerox 4024 (20 lb/Letter)

Paper Tray 250 Sheets (20 lb (80 g/m2))

Printer Type Laser

Print Method Electrophotography by semiconductor laser beam scanning

LCD (Liquid Crystal Display) 16 characters × 1 line

Power Source 100 - 120V AC 50/60Hz

Power Consumption Copying: Average 475 W

Sleep: Average 10 W

Standby: Average 80 W

S - 2

Dimensions

Weight Without Drum/Toner Unit:

16.2 lb (7.35 kg)

Noise Operating: 53 dB A or less

Standby: 30 dB A or less

Temperature Operating: 50°F - 90.5°F (10 - 32.5°C)

Storage: 32°F - 104°F (0 - 40°C)

Humidity Operating: 20 to 80% (without condensation)

Storage: 10 to 90% (without condensation)

14.7 in.

(374 mm)

10.3 in.

(262 mm)

14.7 in.

(374 mm)

Specifications

S - 3

Print media

Copy

Paper Input Paper Tray

■Paper type:

Plain paper, Recycled paper or Transparencies 2

■Paper size:

A4, Letter, Legal1, Executive, A5, A6, B5 and B6

For more details, see About paper on page 1-8.

■Paper Weight:

16 - 28 lb (60 - 105 g/m2)

■Maximum paper tray capacity: Up to 250 sheets of 20 lb (80 g/m2)

plain paper or up to 10 transparencies

Manual Feed Slot

■Paper type:

Plain paper, Recycled paper, Transparencies2, Envelopes, Bond

paper or Labels2

■Paper size:

Width: 2.75 - 8.5 in. (69.9 - 215.9 mm)

Length: 4.56 - 16 in. (116 - 406.4 mm)

For more details, see About paper on page 1-8.

■Paper Weight:

16 - 43 lb (60 - 161 g/m2)

■Maximum paper tray capacity: One sheet at a time

Paper Output Up to 100 sheets of letter size plain paper (Face-down print delivery to

the output paper tray)

1Legal paper cannot be stacked on the output paper tray.

2For transparencies and labels, we recommend removing printed pages from the output paper tray immediately after

they exit the machine to avoid the possibility of smudging.

Color/Monochrome Monochrome

Document Size ADF Width: 5.8 to 8.5 in. (147.3 to 215.9 mm)

ADF Height: 3.9 to 14 in. (100 to 356 mm)

Multiple Copies Stacks or Sorts up to 99 pages

Reduce/Enlarge 50% to 200% (in increments of 1%)

Resolution Max. Print: 600 x 300 dpi

Max. Scan: 200 x 300 dpi

S - 4

Fax

Compatibility ITU-T Group 3

Coding System MH/MR/MMR/JBIG* (*not available for FAX-2820 and MFC-7220)

Modem Speed Automatic Fallback: 14400 bps (FAX-2820 and MFC-7220)

33600 bps (FAX-2910, FAX-2920 and

MFC-7225N)

Document Size ADF Width: 5.8 to 8.5 in. (147.3 to 215.9 mm)

ADF Height: 3.9 to 14 in. (100 to 356 mm)

Scanning Width Max. 8.2 in. (208 mm)

Printing Width Max. 8.2 in. (208 mm)

Gray Scale 64 levels

Polling Types Standard, Sequential

Contrast Control Automatic/Light/Dark (manual setting)

Resolution • Horizontal 203 dot/inch (8 dot/mm)

• Vertical

Standard - 98 line/inch (3.85 line/mm)

Fine - 196 line/inch (7.7 line/mm)

Photo - 196 line/inch (7.7 line/mm)

Superfine - 392 line/inch (15.4 line/mm)

One-Touch Dial 10 (MFC-7220 and MFC-7225N)

20 (10 x 2) (FAX-2820, FAX-2910 and FAX-2920)

Speed-Dial 200 stations

Broadcasting 270 stations (FAX-2820, FAX-2910 and FAX-2920)

260 stations (MFC-7220 and MFC-7225N)

Automatic Redial 1 time after 5 minutes

Auto Answer 0, 1, 2, 3 or 4 rings

Communication Source Public switched telephone network.

Memory Transmission Up to 5001 / 4002 pages (FAX-2820 and MFC-7220)

Up to 6001 / 5002 pages (FAX-2910, FAX-2920 and MFC-7225N)

Out of Paper Reception Up to 5001 / 4002 pages (FAX-2820 and MFC-7220)

Up to 6001 / 5002 pages (FAX-2910, FAX-2920 and MFC-7225N)

1“Pages” refers to the “Brother Standard Chart No. 1” (a typical business letter, Standard resolution, MMR code).

Specifications and printed materials are subject to change without prior notice.

2"Pages" refers to the "ITU-T Test Chart #1" (a typical business letter, Standard resolution, MMR code). Specifications

and printed materials are subject to change without prior notice.

Specifications

S - 5

Scanner (MFC-7220 and MFC-7225N only)

Printer (not available for FAX-2910)

Color/Monochrome Monochrome

TWAIN Compliant Yes (Windows® 98/98SE/Me/2000 Professional/XP/Windows NT®

Workstation Version 4.0)

Mac OS® 9.1 - 9.2/Mac OS® X 10.2.4 or greater

WIA Compliant Yes (Windows® XP)

Resolution Up to 1200 × 1200 dpi (interpolated)

Up to 200 × 400 dpi (optical)

Document Size ADF Width: 5.8 to 8.5 in. (147.3 to 215.9 mm)

ADF Height: 3.9 to 14 in. (100 to 356 mm)

Scanning Width Max. 8.5 in. (215.9 mm)

Gray Scale 256 levels

Emulations Brother Printing System for Windows®

PCL6 and BR-Script (PostScript®) Level 3 (MFC-7225N only)

Printer Driver Support for Windows® 98/98SE/Me/2000 Professional/XP/

Windows NT® Workstation Version 4.0 driver

Support for Mac OS® 9.1 - 9.2/Mac OS® X 10.2.4 or greater

Resolution Up to 1200 x 600 dots per inch (dpi)

HQ1200 (up to 2400 x 600 dpi) (MFC-7225N only)

Print Quality Normal printing mode

Economy printing mode (save toner usage)

Print Speed up to 14 pages/minute A4 size (For FAX-2820 and FAX-2920)

up to 15 pages/minute letter size (For FAX-2820 and FAX-2920)

up to 20 pages/minute (letter size) (For MFC-7220 and MFC-7225N)

* Based on Brother standard pattern.

Does not include the time it takes to feed the paper.

First Print Less than 10 seconds

S - 6

Interfaces (not available for FAX-2910)

Note

Your machine has a USB 2.0 Full-speed interface. This interface is compatible with USB 2.0

Hi-Speed; however, the maximum data transfer rate will be 12 Mbits/s. The machine can also be

connected to a computer that has a USB 1.1 interface.

Please make sure you use a USB 2.0 interface cable that is no longer than 6 feet (2.0 m).

Third party USB ports are not supported for Macintosh®.

Download the optional software from the Brother

Web Site (FAX-2820 and FAX-2920 users only)

You can download the free Brother Printer Driver and PC-Fax software from the Brother Solutions

Center so you can use your fax machine as a printer and send faxes from your PC.

Visit us at

At the same time, you can download the manual for setting up and using the PC-Fax software.

Interface Recommended Cable

Parallel (MFC-7220 and

MFC-7225N only)

A bi-directional shielded parallel cable that is IEEE 1284 compliant and

no longer than 6 feet (2.0 m).

USB A USB 2.0 interface cable that is no longer than 6 feet (2.0 m).

LAN cable (MFC-7225N only) Ethernet UTP cable category 5 or greater.

(Cables are not included.)

http://solutions.brother.com

Specifications

S - 7

Computer requirements

(not available for FAX-2910)

Minimum System Requirements

Computer Platform & Operating

System Version

Processor

Minimum

Speed

Minimum

RAM

Recommended

RAM

Available Hard Disk Space

for Drivers

for Applications

(MFC-7220 and

MFC-7225N

only)

Windows®

Operating System

98, 98SE Pentium® II

or equivalent

32 MB 64 MB 90 MB 130 MB

NT® Workstation

4.0

64 MB 128 MB

2000 Professional

XP 128 MB 256 MB 150 MB 220 MB

Apple®

Macintosh®

Operating System

Mac OS

9.1 - 9.2

(Printing, Scanning 1

and PC Fax Send

Only)

All base models meet

minimum

Requirements

64 MB 80 MB 200 MB

Mac OS® X 10.2.4

or greater

128 MB 160 MB

NOTE: All registered trademarks referenced herein are the property of their respective companies.

For the latest drivers, go to the Brother Solutions Center at http://solutions.brother.com/

1Dedicated “Scan” key and direct Network Scanning (MFC-7225N) supported in Mac OS® X 10.2.4 or greater.

S - 8

Consumable items

Note

Toner life expectancy will vary depending upon the type of average print job.

Note

There are many factors that determine the actual drum life, such as temperature, humidity, type

of paper, toner you use and number of pages per print job.

Toner Cartridge Life (TN-350) Starter Toner Cartridge: Approx 1,500 pages*

Standard Toner Cartridge: Approx 2,500 pages*+

* When printing letter or A4 size paper at 5% print coverage

+Require additional purchase

Drum Unit Life Expectancy

(DR-350)

Approx 12,000 pages

Specifications

S - 9

Network (LAN) (MFC-7225N only)

Note

BRAdmin Professional is not supported in Mac OS®.

LAN You can connect your MFC to a network for Network Printing, Network

Scanning and PC Fax Send. Also included is the Brother BRAdmin

Professional Network Management software.

Support for Windows® 98/98SE/Me/2000/XP/Windows NT® Workstation Version 4.0

Mac OS® 9.1 - 9.2/Mac OS® X 10.2.4 or greater*

Ethernet 10/100 BASE-TX Auto Negotiation

Protocols TCP/IP

ARP, RARP, BOOTP, DHCP, APIPA (Auto IP), NetBIOS Name

Resolution, WINS, DNS Resolver, LPR/LPD, Custom Raw

Port/Port9100, SMTP Client, IPP, FTP Server, mDNS, TELNET,

SNMP, HTTP

*Mac OS® 9.1 - 9.2 (Brother Laser Driver over TCP/IP)

*Mac OS® X 10.2.4 or greater (mDNS)

*Network Scanning is available for Mac OS® 10.2.4 or greater.

Included Utilities:

BRAdmin Professional (Windows®)

I - 1

Note

The software items referring to the User’s Guide on the CD-ROM are for the MFC-7220 and

MFC-7225N only.

Access codes, storing and dialing ........... 5-4

Accessories and supplies ............................ii

ADF (automatic document feeder) ..........1-7

ADF cover .............................................11-7

Answering machine (TAD) ......................A-5

connecting ............................................A-6

Apple® Macintosh®

See Software User’s Guide on the

CD-ROM.

Automatic

fax receive ............................................4-1

Easy Receive ....................................4-3

fax redial ...............................................3-3

transmission .........................................3-3

Broadcasting ...........................................3-7

setting up Groups for ............................ 5-3

Brother

accessories and supplies .........................ii

Brother numbers ...................................... i

Customer Service ..................................... i

fax back system .......................................ii

Frequently asked questions (FAQs) ......... i

product support ........................................ i

Warranties ......................................iii, iv, vi

Caller ID ..................................................A-3

print list .................................................A-3

view list .................................................A-3

Canceling

Fax Forwarding ....................................6-1

fax jobs in memory ...............................3-8

jobs awaiting redial ...............................3-8

Paging ..................................................6-6

Cleaning

corona wire .......................................11-24

drum unit ...........................................11-17

laser scanner window .......................11-22

scanner glass ...................................11-22

CNG tones .............................................1-13

Connecting

external TAD ........................................ A-5

external telephone ............................... A-5

two-line external TAD or telephone ..... A-8

Consumable items .................................. S-8

Control panel overview .................... 1-5, 1-6

ControlCenter2.0

See Software User’s Guide on the

CD-ROM.

Copy

contrast .................................................8-7

default settings .....................................8-7

Enlarge/Reduce ....................................8-3

enter Copy mode ..................................8-1

multiple copies ......................................8-2

Out of Memory ......................................8-7

Page Layout .........................................8-6

printable area ........................................8-1

Quality key ............................................8-5

quality setting ........................................8-7

single copy ............................................8-1

Cordless phone ...................................... A-5

Cover page

custom comments ................................3-9

for all faxes .........................................3-10

for next fax only ....................................3-9

printed form ........................................3-10

Credit card numbers ................................5-4

Custom telephone features on a single

line .......................................................... A-9

Date and Time .........................................2-1

Delayed Batch Transmission .................3-11

Index

I - 2

Dialing

a pause ................................................ 5-4

access codes and credit card

numbers ...............................................5-4

automatic fax redial ..............................3-3

automatic transmission ........................3-3

Groups ................................................. 3-7

manual ................................................. 3-1

One-Touch ...........................................3-1

Speed-Dial ...........................................3-2

Distinctive Ring .......................................A-1

setting ring pattern ...............................A-2

turning off .............................................A-2

Drum Unit

cleaning .................................11-17, 11-24

replacing .......................................... 11-27

Dual Access ............................................ 3-6

ECM (Error Correction Mode) ...............1-13

Equalization .........................................11-20

Error messages on LCD ........................ 11-1

Comm. Error ......................................11-1

No Paper Fed .....................................11-3

Not Registered .....................................3-2

Out of Memory ................................... 11-4

while scanning a document ............... 8-7

Unable to Init. ..................................... 11-5

Unable to Print ................................... 11-5

Unable to Scan ..................................11-5

Extension telephone, using .....................A-4

External telephone, connecting ...............A-5

Fax codes

changing ...................................... 6-5, A-5

Fax Receive Code ....................... 4-3, A-4

Remote Access Code ..........................6-5

Telephone Answer Code .....................A-4

Fax Forwarding

changing remotely .........................6-6, 6-7

programming a number ........................6-1

Fax Storage ............................................. 6-2

printing from memory ...........................4-5

turning on .............................................6-2

Fax, stand-alone

receiving ...............................................4-1

at the end of a conversation ..............4-4

compatibility ...................................11-20

Easy Receive ....................................4-3

Fax Forwarding .................................6-1

from extension phone ....................... A-4

Paging ...............................................6-2

Polling Receive ..................................4-5

printing a fax from the memory ..........4-5

reducing to fit on paper ......................4-4

retrieving from a remote site ..............6-7

Ring Delay, setting ............................4-2

Sequential Polling ..............................4-6

sending .................................................3-1

at the end of a conversation ..............3-4

automatic ...........................................3-3

Broadcasting .....................................3-7

canceling from memory .....................3-8

compatibility ...................................11-20

contrast ..............................................3-5

enter Fax mode .................................3-1

from ADF ...........................................3-3

from memory (Dual Access) .......3-3, 3-6

from PC

See Software User’s Guide on the

CD-ROM.

overseas ..........................................3-10

Real Time Transmission ....................3-6

resolution ...........................................3-5

Fax/Tel mode

answering at extension phones ........... A-4

double-ringing (voice calls) ...................4-3

F/T Ring Time .......................................4-3

Fax Receive Code ............................... A-4

receiving faxes .................................... A-4

Ring Delay ............................................4-2

Telephone Answer Code ..................... A-4

FCC notices ...........................................10-1

Gray scale .......................................S-4, S-5

Groups for Broadcasting ..........................5-3

Handset Volume ......................................2-6

HELP

LCD messages .................................... B-1

using navigation keys ....................... B-2

Menu Table ..................................B-1, B-3

I - 3

Jacks

convert to RJ11 jack

triplex adapter ...................................A-7

EXT

external telephone .............................A-5

TAD (answering machine) .................A-5

Jams

document ...........................................11-7

paper .................................................. 11-7

LCD (liquid crystal display) ..............B-1, B-2

Help List ............................................... 7-2

Macintosh®

See Software User’s Guide on the

CD-ROM.

Maintenance, routine ........................... 11-21

Manual

dialing ...................................................3-1

receive ..................................................4-1

Memory Security ...................................2-10

Memory Storage ......................................B-1

Menu Selection Table .............................B-1

Mode, entering

Copy .....................................................8-1

Fax .......................................................3-1

Scan .....................................................1-6

Multi-line connections (PBX) ...................A-9

Networking

printing

See Software and Network User’s Guide

on the CD-ROM.

scanning

See Software and Network User’s Guide

on the CD-ROM.

One-Touch

changing ............................................... 5-2

setting up ..............................................5-1

using .....................................................3-1

Out of Area (Caller ID) ............................ A-3

Out of Memory message .........................3-4

Paging .....................................................6-2

programming your pager number .........6-1

Paper ............................................... 1-8, S-3

Size .......................................................2-4

size of document ..................................1-7

Type ......................................................2-4

PaperPort®

See Software User’s Guide on the

CD-ROM.

PC Faxing

See Software User’s Guide on the

CD-ROM.

Phone line

connections ......................................... A-6

difficulties ..........................................11-11

multi-line (PBX) .................................... A-9

roll over lines ....................................... A-7

two-line phone system ......................... A-7

Polling ......................................................4-5

Power failure ........................................... B-1

difficulties ..........................................11-11

drivers .................................................. S-5

fax from memory ...................................4-5

from PC

See Software User’s Guide on the

CD-ROM.

paper jams ..........................................11-7

quality ................................ 1-8, 2-4, 11-16

report ....................................................7-2

resolution ............................................. S-5

specifications ....................................... S-5

Programming your machine ............B-1, B-2

Quick-Dial

Access codes and credit card numbers

setting up ...........................................5-4

Broadcasting .........................................3-7

using Groups .....................................3-7

Group dial

changing ............................................5-2

setting up Groups for

Broadcasting .....................................5-3

Index

I - 4

One-Touch dial

changing ...........................................5-2

setting up .......................................... 5-1

using .................................................3-1

Search ..................................................3-2

Speed-Dial

changing ...........................................5-2

setting up .......................................... 5-2

using .................................................3-2

Receive Mode .........................................4-1

External TAD ........................................4-1

Fax Only ...............................................4-1

Fax/Tel ................................................. 4-1

Manual ................................................. 4-1

Redial/Pause ...........................................3-3

Reducing

copies ...................................................8-4

incoming faxes .....................................4-4

Remote Retrieval ....................................6-5

access code ......................................... 6-5

commands ...........................................6-6

getting your faxes .................................6-7

Remote Setup

See Software User’s Guide on the

CD-ROM.

Reports ....................................................7-1

Caller ID List ........................................A-3

Fax Journal ..........................................7-2

Journal Period ................................... 7-2

Help List ...............................................7-2

how to print .......................................... 7-2

Network Configuration ......................... 7-2

Quick-Dial List ......................................7-2

Transmission Verification .....................7-1

User Settings ....................................... 7-2

Resolution

copy .....................................................S-3

fax (Standard, Fine, SuperFine,

Photo) ..................................................S-4

print ......................................................S-5

scan .....................................................S-5

setting for next fax ................................3-5

Ring Delay, setting .................................. 4-2

Safety Instructions ........................... vii, 10-4

Setting Lock ...........................................2-12

Setup

Date and Time ......................................2-1

Station ID (fax header)

entering text .......................................2-2

Shipping the machine ..........................11-20

Sleep Time ..............................................2-8

Speed-Dial

changing ...............................................5-2

setting up ..............................................5-2

using .....................................................3-2

TAD (telephone answering device),

external .....................................4-1, A-5, A-8

connecting ....................................A-5, A-6

receive mode ........................................4-1

recording OGM .................................... A-7

with two-line jack ................................. A-8

Text, entering ........................................ B-11

special characters ............................. B-11

Toner cartridge

replacing ...........................................11-24

Troubleshooting .....................................11-1

document jam .....................................11-7

error messages on LCD .....................11-1

if you are having difficulty

incoming calls ................................11-12

paper handling ...............................11-14

paper jam ........................................11-7

phone line ......................................11-20

printer difficulties ...........................11-13

printing ................................11-11, 11-13

paper jam ...........................................11-7

Two-line phone system ........................... A-7

Volume, setting ........................................2-5

beeper ..................................................2-5

handset .................................................2-6

Volume Amplify for

the hearing-impaired ..................2-6, 2-7

ring .......................................................2-5

speaker .................................................2-5

I - 5

Warranties ..................................................iii

Canada ....................................................vi

Notice-Disclaimer ....................................iii

USA .........................................................iv

Windows®

See Software User’s Guide on the

CD-ROM.

World Wide Web ......................................... i

R - 1

If you plan to receive fax messages while away from your machine, carrying the Remote Retrieval

Access Card printed below will serve as a convenient reminder of the retrieval procedures. Simply

cut out the card and fold it to fit your wallet or organizer. Keeping it handy will help you derive the

full benefit of your machine’s Paging, Fax Forwarding and Remote Retrieval features.

Remote Retrieval Access card

Using Remote Access Code

Dial your fax number from a telephone or fax machine using

touch tone.

When your machine answers, immediately enter your

Remote Access Code (3 digits followed by ).

Your machine signals the kinds of messages it received:

1 long beep — Fax messages

No beeps — No messages.

After 2 short beeps, enter a command.

Press

9 0

to reset your machine when you finish.

Hang up.

Press

9 7 1

1 long beep — Fax messages

3 short beeps — No messages

CHANGE RECEIVE MODE

Press

9 8

then for External TAD, press

Fax Only, press

Fax/Tel, press

EXIT REMOTE OPERATION

Press

9 0

CHECK RECEIVING STATUS

EMOTE

ETRIEVAL

CCESS

ARD

Fold Fold

R - 2

Press

Menu/Set

fax number where you want your fax messages forwarded

followed by .

Program Fax Forwarding Number, press

. Enter the new

Turn Fax Storage On

press

RETRIEVE A FAX

Press

9 6

then to Retrieve all faxes, press

then enter the number of remote fax machine followed by .

After the beep, hang up and wait.

Erase all fax messages, press

Changing Remote Access Code

Enter a three-digit code using numbers

0-9

, or .

The cannot be changed.

Press

Menu/Set

Press

Stop/Exit

Remote Commands

CHANGE PAGING/FAX FORWARDING SETTING

Press

9 5

then to Turn feature Off, press

Select Fax Forwarding, press

Select Paging, press

Fold Fold

EQUIPMENT ATTACHMENT LIMITATIONS

(Canada only)

NOTICE

This product meets the applicable Industry Canada technical

specifications.

NOTICE

The Ringer Equivalence Number is an indication of the maximum

number of devices allowed to be connected to a telephone interface.

The termination on an interface may consist of any combination of

devices subject only to the requirement that the sum of the RENs of

all the devices does not exceed five.

These machines are made for use in the USA and Canada only. We cannot recommend

using them overseas because it may violate the Telecommunications Regulations of that

country and the power requirements of your machine may not be compatible with the

power available in foreign countries. Using USA or Canada models overseas is at your

own risk and may void your warranty.

Brother International Corporation

100 Somerset Corporate Boulevard

P.O. Box 6911

Bridgewater, NJ 08807–0911 USA

Brother International Corporation (Canada) Ltd.

1 rue Hôtel de Ville,

Dollard-des-Ormeaux, QC, Canada H9B 3H6

USA/CAN

Visit us on the World Wide Web

http://www.brother.com

Brother Fax 2820 2910 2920 Mfc 7220 7225N Users Manual ALL_SF_UG_US_B+

Brother-Fax-575-Owner-S-Manual brother-fax-575-owner-s-manual

Manual en-US%5CFax%5CConsumer%5CUsersManual%5CUM_IntelliFax_2910_EN_278 Brother IntelliFax-2910 User Manual | Manual Device

If not then UM_IntelliFax_2910_EN_278 Manual: ://www.brother-usa.com/s/Consumer/Users%20Manual/UM_IntelliFax_2910_EN_278

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