Brother Mfc J870Dw Quick Start Guide

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2014-07-05

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Quick Setup Guide

MFC-J650DW
MFC-J870DW
MFC-J875DW

Start Here

Thank you for choosing Brother, your support is important to us and we value your business. Your Brother product
is engineered and manufactured to the highest standards to deliver reliable performance, day-in and day-out.
Please read the Product Safety Guide first before you set up your machine. Then, please read this Quick Setup
Guide for the correct setup and installation.
Manuals in Spanish for this model are available on the enclosed CD-ROM.
Manuales en Español para este modelo están disponibles en el CD-ROM incluido.

WARNING

WARNING indicates a potentially hazardous situation which, if not avoided, could result in death
or serious injuries.

CAUTION

CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor
or moderate injuries.

IMPORTANT

IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in
damage to property or loss of product functionality.

NOTE

Notes tell you how to respond to a situation that may arise or give tips about how the operation
works with other features.

1

Unpack the machine and check the components

 Most of the illustrations in this Quick Setup Guide show the MFC-J870DW.
 The components included in the box may differ depending on your country.
Black
Yellow
Cyan
Magenta

Quick Setup Guide

Starter Ink
Cartridges
CD-ROM 1

Basic User’s Guide
1

Product Safety Guide

Telephone Line Cord

If your computer does not have a CD-ROM drive, you can download the drivers from your model’s download page at
http://solutions.brother.com/. For more information, see page 13.

WARNING
Plastic bags are used in the packing of your machine. Plastic bags are not toys. To avoid the danger
of suffocation, keep these bags away from babies and children and dispose of them correctly.

NOTE
• Save all packing materials and the box in case for any reason you must ship your machine.
• You need to purchase the correct interface cable for the interface you want to use (for USB or network
connection).
USB cable
We recommend using a USB 2.0 cable (Type A/B) that is no more than six feet (two meters) long.
Network cable
Use a straight-through Category5 (or greater) twisted-pair cable for 10BASE-T or 100BASE-TX Fast
Ethernet Network.
USA/CAN Version 0

1

a
b

Remove the protective tape and film covering
the machine, and also from the Touchscreen.

b

Lift the scanner cover until it locks securely into
the open position.

Remove the plastic bag a containing the ink
cartridges from on top of the paper tray.

1

c

Make sure you have all the components.

2

Connect the power cord
and telephone line

c

Connect the telephone line cord.
Connect one end of the telephone line cord to
the jack marked LINE on the machine.
Carefully guide the telephone line cord into the
cable channel and out the back of the machine.
Connect the other end to a modular wall jack.

IMPORTANT
DO NOT connect the USB cable yet (if you are
using a USB cable).

a

Connect the power cord.

NOTE
• If you do not plan to use the fax feature on this
machine, go to step 3 on page 4.
• To prolong the life of the print head, provide the
best ink cartridge economy and maintain print
quality, we do not recommend unplugging the
machine frequently and/or leaving the machine
unplugged for extended periods of time. Each
time you plug the machine in, it automatically
cleans the print heads, which uses some of
your ink.
We recommend using

to power down the

machine. Using
allows minimal power to
the machine, resulting in periodic, but less
frequent, cleaning of the print heads.

2

IMPORTANT
The telephone line cord MUST be connected to
the jack marked LINE on the machine.

d

Lift the scanner cover to release the lock a.
Gently push the scanner cover support
down b and close the scanner cover c using
both hands.

NOTE
If you are sharing one telephone line with an
external telephone, connect it as shown below.
Before you connect the external telephone,
remove the white protective cap c from the EXT.
jack on the machine.

1

3
3
1

2

2

CAUTION

3

Be careful not to pinch your fingers when the
scanner cover closes.
4

5

a
b
c
d

Extension telephone
External telephone
Protective cap
Protective cap

(MFC-J650DW)
Carefully guide the telephone line cord out to the
back of the machine.
(MFC-J870DW and MFC-J875DW)
We recommend that you guide the telephone line
cord from the EXT. jack out the right side of the
machine.
Remove the protective cap d from the right side
of the machine, and insert it into the slot e so that
does not get lost.
Carefully guide the telephone line cord from the
EXT. jack into the cable channel and out to the
right side of the machine.

3

3

NOTE
If you are sharing one telephone line with an
external telephone answering machine, connect it
as shown below.
Before you connect the external telephone
answering machine, remove the white protective
cap a from the EXT. jack on the machine.

Install the ink cartridges
CAUTION

If ink gets in your eyes, wash it out with water at
once and call a doctor if you are concerned.

NOTE
Make sure you install the Starter Ink Cartridges
included with your machine first.

a
1

a Protective cap
(MFC-J650DW)
Carefully guide the telephone line cord out to the
back of the machine.

Make sure that the power is turned on.
The Touchscreen will show No Ink
Cartridge.

NOTE
You can adjust the control panel angle to read the
Touchscreen more easily. Hold the edge of the
control panel to avoid accidentally pressing any of
the Touchscreen options.

(MFC-J870DW and MFC-J875DW)
Carefully guide the telephone line cord from the
LINE jack into the cable channel and out the back
of the machine.
Carefully guide the telephone line cord from the
EXT. jack into the cable channel and out to the
right side of the machine.
Set the receive mode to External TAD if you
have an external answering machine. See
Choose the correct Receive Mode on page 10.
For additional details, see Connecting an external
TAD (telephone answering device) in chapter 6 of
the Basic User’s Guide.

b

Open the ink cartridge cover a.

1

4

c

Remove the orange protective part a.

e

Take care to match the sticker color a with the
cartridge color b as shown in the diagram
below.
Install each ink cartridge in the direction of the
arrow on the label.

1
1

2

NOTE
Do not throw away the orange protective part.
You will need it if you transport the machine.

d

Unpack the ink cartridge.
Turn the green release lever on the orange
protective packing a counterclockwise until it
clicks to release the vacuum seal. Then
remove the orange protective packing a as
shown.

f

Gently push the back of the ink cartridge
marked “PUSH” until it latches. After all the ink
cartridges are installed, close the ink cartridge
cover.

IMPORTANT
• DO NOT shake the ink cartridges. If ink stains
your skin or clothing, wash with soap or
detergent at once.
• DO NOT touch the cartridge in the area
indicated b, as this can cause the machine not
to function with the cartridge.
2
1

NOTE
The machine will prepare the ink tube system for
printing. This process will take approximately four
minutes. Do not turn off the machine. We
recommend you perform the next step while
waiting.

2
1

5

IMPORTANT
• DO NOT take out ink cartridges if you do not
need to replace them. If you do so, it may
reduce the ink quantity and the machine will not
know the quantity of ink left in the cartridge.
• DO NOT repeatedly insert and remove the
cartridges. If you do so, ink may seep out of the
cartridge.

a

4

Load plain Letter/A4
paper

Pull the paper tray a completely out of the
machine.

1

• Once you open an ink cartridge, install it in the
machine and use it up within six months of
installation. Use unopened ink cartridges by
the expiration date written on the cartridge
package.
• DO NOT dismantle or tamper with the ink
cartridge, this can cause the ink to leak out of
the cartridge.
• Brother strongly recommends that you do not
refill the ink cartridges provided with your
machine. We also strongly recommend that
you continue to use only Genuine Brother
Brand replacement ink cartridges. Use or
attempted use of potentially incompatible ink
and/or cartridges in the Brother machine may
cause damage to the machine and/or may
result in unsatisfactory print quality. Our
warranty coverage does not apply to any
problem that is caused by the use of
unauthorized third party ink and/or cartridges.
To protect your investment and obtain premium
performance from the Brother machine, we
strongly recommend the use of Genuine
Brother Supplies.

6

b

Open the output paper tray cover a.

1

c

Gently press and slide the paper width
guides a and then the paper length guide b to
fit the paper size.
Make sure that the triangular marks c on the
paper width guides a and paper length
guide b line up with the mark for the paper size
you are using.

e

Gently put the paper into the paper tray print
side down and top edge first. Check that the
paper is flat in the tray.

IMPORTANT
Be careful that you do not push the paper in too
far; it may lift at the back of the tray and cause
paper feed problems.

NOTE
Make sure the first printed page is Letter/A4 size.

1
3

2

3

NOTE

d

Fan the stack of paper well to avoid paper jams
and misfeeds.

When you use Legal size paper, press and hold
the universal guide release button a as you slide
out the front of the paper tray.
1

NOTE
Always make sure that the paper is not curled or
wrinkled.

7

f

Gently adjust the paper width guides to the
paper with both hands. Make sure that the
paper width guides touch the edges of the
paper.

a
b
c

5

Check the print quality

When the preparation process has finished, the
Touchscreen shows Load paper and
press [OK].
Press OK.
Check the quality of the four color blocks on the
sheet. (black/yellow/cyan/magenta)
If all lines are clear and visible, press Yes to
finish the quality check and go to the next step.
OK

g
h

Close the output paper tray cover.
Slowly push the paper tray completely into the
machine.

If lines are missing, press No and follow the
steps on the Touchscreen.
Poor

i

While holding the paper tray in place, pull out
the paper support a until it clicks, and then
unfold the paper support flap b.

2

1

8

6

Set the date and time

The Touchscreen displays the date and time. You can
also add the current date and time to each fax you
send by setting your Station ID (see step 9).

a

Enter the last two digits of the year on the
Touchscreen, and then press OK.

a
b
c
d
e
f

7

Choose your language
(if needed)

Press

(Settings).

Press All Settings.
Press a or b to display Initial Setup.
Press Initial Setup.
Press a or b to display Local Language.
Press Local Language.
Press your language.
Press

.

(e.g. Enter 1 3 for 2013.)

b
c
d

Enter the two digits for the month on the
Touchscreen, and then press OK.
Enter the two digits for the day on the
Touchscreen, and then press OK.
Enter the time on the Touchscreen in 12-hour
format.
Press

e

to cycle AM and PM.

Press OK.

NOTE
• You can change date, time, or clock type (12h
or 24h) at any time. For more information, see
Setting the date and time in the Basic User’s
Guide.
• If a prompt message appears on the
Touchscreen, read it and press OK to continue.

9

8

Choose the correct Receive Mode

The correct Receive Mode is determined by the external devices and telephone subscriber services (Voice Mail,
Distinctive Ring, etc.) you have (or will be using) on the same line as the Brother machine.
For details, see Using Receive Modes in chapter 5 of the Basic User’s Guide.
If you are not using this machine for faxing, go to the next step.
Will you be using a Distinctive Ring number for receiving faxes?
Brother uses the term “Distinctive Ring” but telephone companies may have other names for this service such
as Custom Ringing, RingMaster, Personalized Ring, Teen Ring, Ident-A-Call, and Smart Ring. See Distinctive
Ring in chapter 6 of the Basic User’s Guide for instruction on setting up your machine using this feature.
Will you be using Voicemail on the same telephone line as your Brother machine?
If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility that
Voice Mail and the Brother machine will conflict with each other when receiving incoming calls. See Voice Mail
in chapter 6 of the Basic User’s Guide for instructions on setting up your machine using this service.
Will you be using a Telephone Answering Device on the same telephone line as your Brother machine?
Your external telephone answering device (TAD) will automatically answer every call. Voice messages are
stored on the external TAD and fax messages are printed. Choose External TAD as your receive mode. See
the instructions below. For additional details, see Connecting an external TAD (telephone answering device) in
chapter 6 of the Basic User’s Guide.
Will you be using your Brother machine on a dedicated fax line?
Your machine automatically answers every call as a fax. Choose Fax Only as your receive mode. See the
instructions below.
Will you be using your Brother machine on the same line as your telephone?
Do you want to receive voice calls and faxes automatically?
The Fax/Tel receive mode is used when sharing the Brother machine and your telephone on the same
line. Choose Fax/Tel as your receive mode. See the instructions below. For additional information see
Fax/Tel in chapter 5 of the Basic User’s Guide for instructions on setting up and using this receive mode.
Important Note: You cannot receive voice messages on either Voice Mail or an answering machine
when choosing the Fax/Tel mode.
Do you expect to receive very few faxes?
Choose Manual as your receive mode. You control the phone line and must answer every call yourself.
See the instructions below.

a
b
c
d
e
f
g

Press

(Settings).

Press All Settings.
Press a or b to display Fax.
Press Fax.
Press a or b to display Setup Receive.
Press Setup Receive.
Press a or b to display Receive Mode.
Press Receive Mode.
Press your preferred receive mode.
Press

.

NOTE
If the Receive Mode option is not displayed, make sure the Distinctive Ring feature is set to Off. (See Turning
off Distinctive Ring in chapter 6 of the Basic User’s Guide.)

10

9

Set your Station ID

Set your machine’s Station ID so that the date and
time appear on each fax you send.
If you are not using this machine for faxing, go to the
next step.

a
b
c
d
e
f
g
h

Press

(Settings).

Press All Settings.
Press a or b to display Initial Setup.
Press Initial Setup.
Press Station ID.
Press Fax.
Enter your fax number (up to 20 digits) on the
Touchscreen, and then press OK.
Press Name.
Enter your name (up to 20 characters) using
the Touchscreen, and then press OK.

NOTE
• Press
to cycle between letters, numbers
and special characters. (The characters
available may differ depending on your
country.)
• If you entered a number or a character
incorrectly and want to change it, press d or c
to move the cursor to the incorrect one. Press

10

Transmission
Verification Report

Your Brother machine is equipped with a
Transmission Verification Report that can be used as
confirmation that you sent a fax. This report lists the
name or fax number of the receiving party, the date,
time, and duration of the transmission, the number of
pages transmitted, and whether or not the
transmission was successful. If you want to use the
Fax Transmission Report feature, see Transmission
Verification Report in chapter 4 of the Basic User’s
Guide.

11

Set Tone or Pulse dialing
mode (Canada only)

Your machine comes set for a Tone dialing service. If
you have a Pulse dialing (rotary) service, you need to
change the dialing mode.

a
b
c
d
e
f

Press

(Settings).

Press All Settings.
Press a or b to display Initial Setup.
Press Initial Setup.
Press Tone/Pulse.
Press Pulse (or Tone).
Press

.

and then enter the correct character.
• To enter a space, press Space.
• For more information, see Entering Text in the
Basic User’s Guide.

i

Press

.

NOTE
(USA only)
The Telephone Consumer Protection Act of 1991
makes it unlawful for any person to use a
computer or electronic device to send any
message via a telephone fax machine unless
such messages clearly contain, in a margin at the
top or bottom of each transmitted page, or on the
first page of the transmission, the date and time it
is sent and an identification of the business or
other entity or other individual sending the
message and the telephone number of the
sending machines or such business, other entity
or individual.

11

12

Set the telephone line
compatibility (VoIP)

If you are connecting the machine to a VoIP service
(over the Internet), you need to change the
compatibility setting.

NOTE
If you are using an analog telephone line, you can
skip this step.

a
b
c
d
e
f

Press

(Settings).

Press All Settings.
Press a or b to display Initial Setup.
Press Initial Setup.
Press a or b to display Compatibility.
Press Compatibility.
Press Basic(for VoIP).
Press

13

.

Automatic Daylight
Saving Time

You can set the machine to change automatically for
Daylight Saving Time. It will reset itself forward one
hour in the spring and backward one hour in the fall.

a
b
c
d
e
f
g

12

Press

(Settings).

Press All Settings.
Press a or b to display Initial Setup.
Press Initial Setup.
Press Date & Time.
Press a or b to display Auto Daylight.
Press Auto Daylight.
Press On (or Off).
Press

.

14

Choose your connection type

These installation instructions are for Windows® XP Home, XP Professional, XP Professional x64 Edition,
Windows Vista®, Windows® 7, Windows® 8, and Mac OS X v10.6.8, 10.7.x, 10.8.x.

NOTE
• For Windows Server® 2003/2008/2008 R2/2012, the drivers can be found on your model’s download page
at http://solutions.brother.com/.
• If your computer does not have a CD-ROM drive, you can download the latest drivers, manuals and utilities
for your model from the Brother Solutions Center at http://solutions.brother.com/. Some software
applications included on the CD-ROM may not be available as a download.

Windows®, go to page 14
Macintosh, go to page 17

Windows®, go to page 20
Macintosh, go to page 25

Windows® Macintosh
Wired Network

For Wired Network
(MFC-J870DW/J875DW only)

Windows® Macintosh
USB

For USB interface cable

Wireless Network

For Wireless Network
Windows® and Macintosh,
go to page 28

13

USB

Windows®

For Windows® USB interface users
(Windows® XP Home/XP Professional/Windows Vista®/Windows® 7/Windows® 8)

15

Before you install

b

Click Install MFL-Pro Suite and click Yes if
you accept the license agreements.

Make sure that your computer is ON and you are
logged on with Administrator rights.

NOTE
• DO NOT connect the USB cable yet.
• If there are any programs running, close them.
• The screens may differ depending on your
operating system.

c

• The CD-ROM includes Nuance™ PaperPort™
12SE. This software supports Windows® XP
Home (SP3 or greater), XP Professional (SP3
or greater), XP Professional x64 Edition (SP2
or greater), Windows Vista® (SP2 or greater),
Windows® 7 and Windows® 8. Update to the
latest Windows® Service Pack before installing
MFL-Pro Suite.

16

a

Choose Local Connection (USB), and then
click Next.

(MFC-J870DW/J875DW)

Install MFL-Pro Suite

Put the CD-ROM into your CD-ROM drive. If
the model name screen appears, choose your
machine. If the language screen appears,
choose your language.

NOTE
• If the Brother screen does not appear
automatically, go to Computer (My
Computer).
(For Windows® 8: click the
(File Explorer)
icon on the taskbar, and then go to Computer.)
Double-click the CD-ROM icon, and then
double-click start.exe.
• If the User Account Control screen appears,
click Continue or Yes.

14

(MFC-J650DW)

NOTE
If the Windows Security screen appears, click
the check box and click Install to complete the
installation correctly.

d

Follow the on-screen instructions until the Plug
in the USB cable screen appears.

USB

17

a

Windows®

Connect the USB cable

d

Lift the scanner cover to release the lock a.
Gently push the scanner cover support
down b and close the scanner cover c using
both hands.
1

Lift the scanner cover until it locks securely into
the open position.

3
3
2

b

Connect the USB cable to the USB port
marked with a
symbol a. You will find the
USB port inside the machine, as shown in the
callout below.

Be careful not to pinch your fingers when the
scanner cover closes.

e

The installation will continue automatically.
The installation screens appear one after
another.

1

NOTE
DO NOT cancel any of the screens during the
installation. It may take a few seconds for all
screens to appear.

f
g
c

Carefully guide the USB cable into the cable
channel and out the back of the machine.
Connect the cable to your computer.

h
i

Windows® Macintosh
USB

CAUTION

If the Environmental Advice for Imaging
Equipment screen appears, click Next.
When the On-Line Registration screen
appears, follow the on-screen instructions.
Click Next.
If you do not want to set your machine as the
default printer, clear the Set as Default Printer
check box, and then click Next.
When the Setup is Complete window
appears, confirm the settings, and then click
Next.

NOTE
The Brother Trial Photo Print screen appears
only once after restarting.
We recommend you try the Brother Trial Photo
Print selection to see the high quality output
available from your Brother machine.

IMPORTANT
Make sure that the cable does not restrict the
cover from closing, or an error may occur.

15

USB

18

a

Finish and restart

Click Finish to restart your computer.
After restarting the computer, you must log on
with Administrator rights.

Windows®
NOTE
• Internet access is required for the software
update and the Brother Product Research and
Support Program.
• When you install MFL-Pro Suite, Brother Help
will also be installed automatically. Brother
Help allows you to access the Brother
Solutions Center when you click
in the task tray.

Finish
NOTE
• If an error message appears during the
software installation, do one of the following:
- Windows® XP, Windows Vista® and
Windows® 7 users: Run the Installation

Now go to
Page 43

NOTE
Windows® 8 users: If the Brother manuals
included on the CD-ROM are in PDF format, use
Adobe® Reader® to open them. If Adobe®

- Windows® 8 users: To run the Installation

Reader® is installed on your computer but you
cannot open the files in Adobe® Reader®, change
the file association for PDF (see How to open a
PDF file in Adobe® Reader® (Windows® 8)
on page 45).

• Depending on your security settings, a
Windows® Security or antivirus software
window may appear when using the machine
or its software. Please allow or permit the
window to continue.
The following screens will appear.
• When the Software Update Setting screen
appears, choose the software update setting
you want and click OK.
• When the Brother Product Research and
Support Program screen appears, select
your preference and follow the on-screen
instructions.
• When the Brother Trial Photo Print screen
appears, follow the on-screen instructions to
print a test photo.

16

To install optional applications:

Diagnostics located in
(Start) >
All Programs > Brother > MFC-XXXX
(where XXXX is your model name).

Diagnostics, double-click
(Brother
Utilities) on the desktop, and then click the
drop-down list and select your model name
(if not already selected). Click Tools in the
left navigation bar.

b

The installation is now
complete.

USB

Macintosh

For Macintosh USB interface users (Mac OS X v10.6.8, 10.7.x, 10.8.x)

15

Before you install

b

Connect the USB cable to the USB port
marked with a
symbol a. You will find the
USB port inside the machine, as shown in the
callout below.
1

Make sure your machine is connected to the power
and your Macintosh is ON. You must be logged on
with Administrator rights.

NOTE
For Mac OS X v10.6.0 to 10.6.7 users, upgrade to
Mac OS X v10.6.8 - 10.8.x.

NOTE

c

Carefully guide the USB cable into the cable
channel and out the back of the machine.
Connect the cable to your Macintosh.

• DO NOT connect the machine to a USB port on
a keyboard or a non-powered USB hub.
• Connect the machine directly to your
Macintosh.

a

Windows® Macintosh
USB

16

Connect the USB cable

Lift the scanner cover until it locks securely into
the open position.

IMPORTANT
Make sure that the cable does not restrict the
cover from closing, or an error may occur.

17

USB
d

Macintosh

Lift the scanner cover to release the lock a.
Gently push the scanner cover support
down b and close the scanner cover c using
both hands.

c

Choose Local Connection (USB), and then
click Next. Follow the on-screen instructions.

1

3
3
2

(MFC-J870DW/J875DW)

CAUTION
Be careful not to pinch your fingers when the
scanner cover closes.
(MFC-J650DW)

17

a
b

18

Install MFL-Pro Suite

Put the CD-ROM into your CD-ROM drive.
Double-click the Start Here OSX icon to install.
If the model name screen appears, choose
your machine.

d
e

After the installation, the Brother software will
search for the Brother device. This will take a
few moments to complete.
Choose your machine from the list, and then
click Next.

USB
f

When the Add Printer screen appears, click
Add Printer.

g

Choose your machine from the list. Click Add
and then click Next.

Macintosh

18

Download and install
Presto! PageManager
and NewSoft CD Labeler*

* NewSoft CD Labeler available for MFC-J870DW/J875DW
only

When Presto! PageManager is installed, OCR
capability is added to Brother ControlCenter2. You
can easily scan, share and organize photos and
documents using Presto! PageManager.
NewSoft CD Labeler is an application for printing
directly on to printable disc media. It offers templates
for creating disc labels with matching jacket covers
and allows you to create your own custom disc labels.

(OS X v10.8.x)
Select Brother MFC-XXXX CUPS (where XXXX
is your model name) driver from the Use pop-up
menu.
When the support screen appears, follow the
on-screen instructions if you want to download
Presto! PageManager and NewSoft CD
Labeler*. You can also download Presto!
PageManager and NewSoft CD Labeler* later
from the Brother Support screen.
Click Next.

a

On the Brother Support screen, click the
Presto! PageManager icon to go to the
Presto! PageManager download site, and
follow the on-screen instructions.
On the Brother Support screen, click the
NewSoft CD Labeler icon, and follow the
on-screen instructions.

Windows® Macintosh
USB

NOTE

* NewSoft CD Labeler available for MFC-J870DW/J875DW
only

h

When this screen appears, click Close.

Finish

The installation is now
complete.

The installation of MFL-Pro Suite is now
complete.
Go to step 18.

19

Wired Network

Windows®

For Windows® wired network interface users (MFC-J870DW/J875DW only)
(Windows® XP Home/XP Professional/Windows Vista®/Windows® 7/Windows® 8)

15

Before you install

Make sure that your computer is ON and you are
logged on with Administrator rights.

16

a

Connect the network
cable

Lift the scanner cover until it locks securely into
the open position.

NOTE
• If there are any programs running, close them.
• The screens may differ depending on your
operating system.
• The CD-ROM includes Nuance™ PaperPort™
12SE. This software supports Windows® XP
Home (SP3 or greater), XP Professional (SP3
or greater), XP Professional x64 Edition (SP2
or greater), Windows Vista® (SP2 or greater),
Windows® 7 and Windows® 8. Update to the
latest Windows® Service Pack before installing
MFL-Pro Suite.
• If you have previously set up your machine for
a wireless network and then want to set it up on
a wired network, make sure the machine’s
Network I/F is set to Wired LAN. The
wireless network interface will become inactive
with this setting.
On your machine, press
(Settings).
Press All Settings.
Press a or b to display Network.
Press Network.
Press a or b to display Network I/F.
Press Network I/F.
Press Wired LAN.
Press

20

.

b

Connect the network cable to the Ethernet port
marked with a
symbol a. You will find the
Ethernet port inside the machine, as shown in
the callout below. Remove the protective
cap b before connecting the cable.
1

2

Wired Network
c

Carefully guide the network cable into the cable
channel and out the back of the machine.
Connect the cable to your network.

Windows®

17

a

Install MFL-Pro Suite

Put the CD-ROM into your CD-ROM drive. If
the model name screen appears, choose your
machine. If the language screen appears,
choose your language.

NOTE
• If the Brother screen does not appear
automatically, go to Computer (My
Computer).
(For Windows® 8: click the
(File Explorer)
icon on the taskbar, and then go to Computer.)
Double-click the CD-ROM icon, and then
double-click start.exe.

IMPORTANT
Make sure that the cable does not restrict the
cover from closing, or an error may occur.

• If the User Account Control screen appears,
click Continue or Yes.

NOTE
If both the USB and the network cables are being
used, guide both cables through the cable
channel with one on top of the other.

d

b

Click Install MFL-Pro Suite and click Yes if
you accept the license agreements.

Lift the scanner cover to release the lock a.
Gently push the scanner cover support
down b and close the scanner cover c using
both hands.

3
3
2

c

Choose Wired Network Connection
(Ethernet), and then click Next.

Windows® Macintosh
Wired Network

1

CAUTION
Be careful not to pinch your fingers when the
scanner cover closes.

21

Wired Network
d

When the Firewall/AntiVirus detected screen
appears, choose Change the Firewall port
settings to enable network connection and
continue with the installation.
(Recommended), and then click Next.

Windows®
e

The installation of the Brother drivers will
automatically start. The installation screens
appear one after another.

NOTE
• DO NOT cancel any of the screens during the
installation. It may take a few seconds for all
screens to appear.
• If the Windows Security screen appears, click
the check box and click Install to complete the
installation correctly.

®

If you are not using the Windows Firewall, see
the instructions provided with your firewall
software for information on how to add the
following network ports.
 For network scanning, add UDP port 54925.
 For network PC-Fax receiving, add UDP port
54926.
 If you still have trouble with your network
connection, add UDP ports 137 and 161.

NOTE
• If there is more than one machine connected to
the network, choose your machine from the list,
and then click Next.
This window will not appear if there is only one
machine connected to the network, the
machine will be chosen automatically.

• If your machine is not found over the network,
confirm your settings by following the
on-screen instructions.

22

f

If the Environmental Advice for Imaging
Equipment screen appears, click Next.

g
h
i

When the On-Line Registration screen
appears, follow the on-screen instructions.
Click Next.
If you do not want to set your machine as the
default printer, clear the Set as Default Printer
check box, and then click Next.
When the Setup is Complete window
appears, confirm the settings, and then click
Next.

NOTE
The Brother Trial Photo Print screen appears
only once after restarting.
We recommend you try the Brother Trial Photo
Print selection to see the high quality output
available from your Brother machine.

Wired Network

18

a

Finish and restart

Click Finish to restart your computer. After
restarting the computer, you must log on with
Administrator rights.

Windows®
b

The following screens will appear.
• When the Software Update Setting screen
appears, choose the software update setting
you want and click OK.
• When the Brother Product Research and
Support Program screen appears, select
your preference and follow the on-screen
instructions.
• When the Brother Trial Photo Print screen
appears, follow the on-screen instructions to
print a test photo.

NOTE
• Internet access is required for the software
update and the Brother Product Research and
Support Program.

NOTE
• If an error message appears during the
software installation, do one of the following:
- Windows® XP, Windows Vista® and

• When you install MFL-Pro Suite, Brother Help
will also be installed automatically. Brother
Help allows you to access the Brother
Solutions Center when you click
in the task tray.

®

Windows 7 users: Run the Installation
Diagnostics located in
(Start) >
All Programs > Brother > MFC-XXXX LAN
(where XXXX is your model name).
- Windows® 8 users: To run the Installation

• Depending on your security settings, a
Windows® Security or antivirus software
window may appear when using the machine
or its software. Please allow or permit the
window to continue.

Windows® Macintosh
Wired Network

Diagnostics, double-click
(Brother
Utilities) on the desktop, and then click the
drop-down list and select your model name
(if not already selected). Click Tools in the
left navigation bar.

23

Wired Network

19

Install MFL-Pro Suite on
additional computers
(if needed)

If you want to use your machine with multiple
computers on the network, install MFL-Pro Suite on
each computer. Go to step 17 on page 21. Also see
step 15 on page 20 before you install.

NOTE
Network license (Windows®)
This product includes a PC license for up to two
users. This license supports the installation of the
MFL-Pro Suite including Nuance™ PaperPort™
12SE on up to two PCs on the network. If you
want to use more than two PCs with Nuance™
PaperPort™ 12SE installed, please purchase the
Brother NL-5 pack which is a multiple PC license
agreement pack for up to five additional users. To
purchase the NL-5 pack, contact your authorized
Brother dealer or contact Brother customer
service.

Finish

The installation is now
complete.

To install optional applications:
Now go to
Page 43

NOTE
Windows® 8 users: If the Brother manuals
included on the CD-ROM are in PDF format, use
Adobe® Reader® to open them. If Adobe®
Reader® is installed on your computer but you
cannot open the files in Adobe® Reader®, change
the file association for PDF (see How to open a
PDF file in Adobe® Reader® (Windows® 8)
on page 45).

24

Windows®

Wired Network

Macintosh

For Macintosh wired network interface users (MFC-J870DW/J875DW only)
(Mac OS X v10.6.8, 10.7.x, 10.8.x)

15

Before you install

b

Connect the network cable to the Ethernet port
marked with a
symbol a. You will find the
Ethernet port inside the machine, as shown in
the callout below. Remove the protective
cap b before connecting the cable.

Make sure your machine is connected to the power
and your Macintosh is ON. You must be logged on
with Administrator rights.

1

NOTE

2

• For Mac OS X v10.6.0 to 10.6.7 users, upgrade
to Mac OS X v10.6.8 - 10.8.x.
• If you have previously set up your machine for
a wireless network and then want to set it up on
a wired network, make sure the machine’s
Network I/F is set to Wired LAN. The
wireless network interface will become inactive
with this setting.
On your machine, press
(Settings).
Press All Settings.
Press a or b to display Network.
Press Network.
Press a or b to display Network I/F.
Press Network I/F.
Press Wired LAN.

16

a

Carefully guide the network cable into the cable
channel and out the back of the machine.
Connect the cable to your network.

.

Connect the network
cable

Lift the scanner cover until it locks securely into
the open position.

IMPORTANT
Make sure that the cable does not restrict the
cover from closing, or an error may occur.

Windows® Macintosh
Wired Network

Press

c

NOTE
If both the USB and the network cables are being
used, guide both cables through the cable
channel with one on top of the other.

25

Wired Network
d

Lift the scanner cover to release the lock a.
Gently push the scanner cover support
down b and close the scanner cover c using
both hands.

Macintosh
e

Choose your machine from the list, and then
click Next.

1

3
3
2

NOTE
• If your machine is not found over the network,
confirm your network settings.
• You can find your machine’s MAC Address
(Ethernet Address) and IP Address by printing
out the Network Configuration Report. See
How to Print the Network Configuration Report
in the Software and Network User’s Guide.

CAUTION
Be careful not to pinch your fingers when the
scanner cover closes.

17

a
b

• If the Setup Network “Scan to” name screen
appears, follow the instructions below.

Install MFL-Pro Suite

Put the CD-ROM into your CD-ROM drive.
Double-click the Start Here OSX icon to install.
If the model name screen appears, choose
your machine.

1) Enter a name for your Macintosh (up to
15 characters long).
2) Click Next. Go to f.
The name you enter will appear on the
machine’s Touchscreen when you press Scan
and choose a scan option. For details, see
Configure Network Scanning for Macintosh in
the Software and Network User’s Guide.

c

d
26

Choose Wired Network Connection
(Ethernet), and then click Next. Follow the
on-screen instructions.

After the installation, the Brother software will
search for the Brother device. This will take a
few moments to complete.

f

When the Add Printer screen appears, click
Add Printer.

Wired Network
g

Choose your machine from the list. Click Add
and then click Next.

Macintosh

18

Download and install
Presto! PageManager
and NewSoft CD Labeler

When Presto! PageManager is installed, OCR
capability is added to Brother ControlCenter2. You
can easily scan, share and organize photos and
documents using Presto! PageManager.
NewSoft CD Labeler is an application for printing
directly on to printable disc media. It offers templates
for creating disc labels with matching jacket covers
and allows you to create your own custom disc labels.

NOTE
(OS X v10.8.x)
Select Brother MFC-XXXX CUPS (where XXXX
is your model name) driver from the Use pop-up
menu.
When the support screen appears, follow the
on-screen instructions if you want to download
Presto! PageManager and NewSoft CD
Labeler. You can also download Presto!
PageManager and NewSoft CD Labeler later
from the Brother Support screen.
Click Next.

h

a

On the Brother Support screen, click the
Presto! PageManager icon to go to the
Presto! PageManager download site, and
follow the on-screen instructions.
On the Brother Support screen, click the
NewSoft CD Labeler icon, and follow the
on-screen instructions.

When this screen appears, click Close.

The installation of MFL-Pro Suite is now
complete.
Go to step 18.

If you want to use your machine with multiple
computers on the network, install MFL-Pro Suite on
each computer. Go to step 17 on page 26. Also see
step 15 on page 25 before you install.

Finish

The installation is now
complete.

Windows® Macintosh
Wired Network

19

Install MFL-Pro Suite on
additional computers
(if needed)

27

For Wireless Network Users
For wireless network interface users

15

Before you begin

First you must configure the wireless network settings of your machine to communicate with your access
point/router. After the machine is configured to communicate with your access point/router, computers on your
network will have access to the machine. To use the machine from these computers, you will need to install the
drivers and software. The following steps will guide you through the configuration and installation process.
To achieve optimum results with normal everyday document printing, place the Brother machine as close to the
network access point/router as possible with minimal obstructions. Large objects and walls between the two
devices as well as interference from other electronic devices can affect the data transfer speed of your documents.
Due to these factors, wireless may not be the best method of connection for all types of documents and
applications. If you are printing large files, such as multi-page documents with mixed text and large graphics, you
may want to consider choosing wired Ethernet for a faster data transfer or USB for the fastest throughput speed.
Although the Brother MFC-J870DW and MFC-J875DW can be used in both a wired and wireless network, only
one of the connection methods can be used at a time.

NOTE
If you have previously configured the wireless settings of the machine, you must reset the network settings
before you can configure the wireless settings again.
On your machine, press
(Settings). Press All Settings.
Press a or b to display Network.
Press Network.
Press a or b to display Network Reset. Press Network Reset.
Press Yes to accept. Hold down Yes for two seconds to confirm.
The following instructions are for infrastructure mode (connected to a computer through an access point/router).
Infrastructure Mode
5

1

4
2
3

a Access point/router
b Wireless network machine (your machine) connected to the access point/router
c Wireless-capable computer connected to the access point/router
d Wired computer connected to the access point/router
e Mobile device connected to the access point/router
Please make sure the wireless network settings of the machine match the access point/router.

NOTE
To set up your machine in Ad-hoc mode, see Connected to a Wireless Computer without a Wireless LAN
Access Point Router in the Network (Ad-Hoc Mode) in the Software and Network User’s Guide on the
CD-ROM.
To view the Software and Network User’s Guide:
1 Turn on your computer. Insert the CD-ROM into your CD-ROM drive.
For Windows®:
2 Choose your model and the language. The CD-ROM top menu will appear.
3 Click User’s Guides, and then click PDF/HTML documents.
4 Click Software and Network User’s Guide.
For Macintosh:
2 Double-click User’s Guides. Choose your model and the language.
3 Click User’s Guides, and then click Software and Network User’s Guide.

28

For Wireless Network Users

16

Choose your wireless setup method

The following instructions will offer three methods for setting up your Brother machine on a wireless network.
Choose the method you prefer for your environment.
Method a is the recommended way to connect (Windows® or Macintosh).

a

Setup using the CD-ROM (Windows® and Macintosh)
• It is recommended that you use a computer wirelessly connected to your network for this method.
• A USB cable might be needed in some cases.

Now go to

page 31

Wireless Network
29

For Wireless Network Users
For methods b and c, start your wireless setup by pressing the

b

Wi-Fi® button on the Touchscreen.

Manual setup from the control panel using the Setup Wizard (Windows®, Macintosh and
mobile devices)
If your wireless access point/router does not support WPS (Wi-Fi Protected Setup™) or AOSS™,
write down the wireless network settings of your wireless access point/router in the area below.

If you need assistance during setup and want to contact Brother Customer Service, make sure
you have your SSID (Network Name) and Network Key ready. We cannot assist you in locating
this information.
Item

Record the current wireless network settings

SSID (Network Name)
Network Key*
* The Network Key may also be described as the Password, Security Key, or Encryption Key.

NOTE
If you do not know this information (SSID and Network Key), you cannot continue the wireless
setup.
How can I find this information?
1) Check the documentation provided with your wireless access point/router.
2) The initial SSID could be the manufacturer’s name or the model name.
3) If you do not know the security information, please consult the router manufacturer, your system
administrator, or your Internet provider.

Now go to

c

One-push setup using WPS or AOSS™ (Windows ®, Macintosh and mobile devices)
Use this method if your wireless access point/router supports automatic wireless (one-push) setup
(WPS or AOSS™).

Now go to

30

page 33

page 34

For Wireless Network Users

17

Setup using the CD-ROM

c

Choose Wireless Network Connection, and
then click Next.

(Windows® and Macintosh)

For Macintosh Users:
Put the CD-ROM into your CD-ROM drive and
double-click Start Here OSX. Select Wireless
installation and follow the Wireless Device
Setup instructions on your computer screen.
When setup is complete, go to step 19-e on
page 40.

(MFC-J870DW/J875DW)

For Windows® Users:

a

Put the CD-ROM into your CD-ROM drive. If
the model name screen appears, choose your
machine. If the language screen appears,
choose your language.

NOTE
• If the Brother screen does not appear
automatically, go to Computer (My
Computer).
(For Windows® 8: click the
(File Explorer)
icon on the taskbar, and then go to Computer.)
Double-click the CD-ROM icon, and then
double-click start.exe.

(MFC-J650DW)

d

• If the User Account Control screen appears,
click Continue or Yes.

b

When the Firewall/AntiVirus detected screen
appears, choose Change the Firewall port
settings to enable network connection and
continue with the installation.
(Recommended), and then click Next.

Click Install MFL-Pro Suite and click Yes if
you accept the license agreements.

If you are not using the Windows® Firewall, see
the instructions provided with your firewall
software for information on how to add the
following network ports.

e

Wireless Network

 For network scanning, add UDP port 54925.
 For network PC-Fax receiving, add UDP port
54926.
 If you still have trouble with your network
connection, add UDP ports 137 and 161.
Follow the on-screen instructions to set up the
Brother machine.

31

For Wireless Network Users
f

Your machine will now try to connect to your
wireless network. It may take a few minutes.
Wireless setup is now complete.
The Wi-Fi LED
on the control panel
lights up, indicating that the machine’s
Network I/F is set to WLAN.

To install MFL-Pro Suite
For Windows® users:
Now go to
Step 19-e on page 38

32

For Wireless Network Users

17

Manual setup from the
control panel using the
Setup Wizard (Windows®,

Macintosh and mobile devices)

You must have the wireless settings you
wrote down for your network in step 16-b on
page 30 before you proceed.

a

b

Press
.
Press Setup Wizard.
When Enable WLAN? or Switch Network
interface to wireless? is displayed,
press Yes to accept.
This will start the wireless setup wizard.
To cancel, press No.
The machine will search for available SSIDs. It
will take several seconds to display a list of
available SSIDs.
If a list of SSIDs is displayed, press a or b to
choose the SSID you wrote down in step 16-b
on page 30.
Press OK.
If the wireless access point/router of the
selected SSID supports WPS and the machine
asks to use WPS, go to c.
If the machine asks you to enter a Network
Key, go to d.
Otherwise, go to e.

NOTE
• If the list is blank, check that the wireless
access point/router has power and is
broadcasting the SSID. Move your machine
closer to the wireless access point/router and
try starting from a again.
• If your access point is set to not broadcast the
SSID, you will have to manually add the SSID
name. For more information, see Configure
Your Wireless Network When the SSID Is Not
Broadcast in the Software and Network User’s
Guide.
Press Yes to connect your machine using
WPS. (If you choose No (Manual) to
continue manual configuration, go to d to enter
a Network Key.)
When the Touchscreen instructs you to start
WPS, press the WPS button on your wireless
access point/router, and then press Next to
proceed.
Go to e.

Enter the Network Key you wrote down in
step 16-b on page 30 using the Touchscreen.

NOTE
Press

to cycle between lower case and

upper case. Press
to cycle between
letters, numbers and special characters. (The
characters available may differ depending on
your country.) To move the cursor to the left or
right, press d or c.
(For more information, see Entering Text for
Wireless Settings on page 44.)

e

Press OK when you have entered all the
characters, then press Yes to apply your
settings.
Your machine will now try to connect to your
wireless network. It may take a few minutes.
Wireless setup is now complete.
The Wi-Fi LED
on the control panel
lights up, indicating that the machine’s
Network I/F is set to WLAN.

NOTE
For mobile device users:
• Connect your mobile device to a wireless
access point/router using Wi-Fi connection.
• Download and install Brother iPrint&Scan
(Android™/iOS/Windows® Phone) from your
mobile device’s application download site. You
can also use AirPrint (iOS) with this machine.
• To download the User’s Guide for the
application you are using (Brother
iPrint&Scan/AirPrint), visit the Brother
Solutions Center at
http://solutions.brother.com/ and click Manuals
on your model’s page.

To install MFL-Pro Suite, continue to
step 18.
For Windows® users:

Wireless Network

c

d

Now go to
Page 37

For Macintosh users:
Now go to
Page 40

33

For Wireless Network Users

17

a

b
c

One-push setup using
WPS or AOSS™ (Windows®,
Macintosh and mobile devices)

Confirm your wireless access point/router has
the WPS or AOSS™ symbol as shown below.

Place the Brother machine within range of your
WPS or AOSS™ access point/router. The
range may differ depending on your
environment. Refer to the instructions provided
with your access point/router.

• Connect your mobile device to a wireless
access point/router using Wi-Fi connection.
• Download and install Brother iPrint&Scan
(Android™/iOS/Windows® Phone) from your
mobile device’s application download site. You
can also use AirPrint (iOS) with this machine.
• To download the User’s Guide for the
application you are using (Brother
iPrint&Scan/AirPrint), visit the Brother
Solutions Center at
http://solutions.brother.com/ and click Manuals
on your model’s page.

To install MFL-Pro Suite, continue to
step 18.

When Enable WLAN? or Switch Network
interface to wireless? is displayed,
press Yes to accept.
This will start the wireless setup wizard.
To cancel, press No.

For Windows® users:

If your wireless access point/router supports WPS
and you want to configure your machine using the
PIN (Personal Identification Number) Method,
see Configure Your Wireless Network Using the
PIN Method of Wi-Fi Protected Setup™ (WPS) in
the Software and Network User’s Guide.
When the Touchscreen instructs you to start
WPS or AOSS™, press the WPS or AOSS™
button on your wireless access point/router (for
more information, see the instructions provided
with your wireless access point/router), and
then press OK on your machine.

This feature will automatically detect which
mode (WPS or AOSS™) your wireless access
point/router uses to configure your machine.
Wireless setup is now complete.
The Wi-Fi LED
on the control panel
lights up, indicating that the machine’s
Network I/F is set to WLAN.

34

For mobile device users:

Press
.
Press WPS/AOSS.

NOTE

d

NOTE

Now go to
Page 37

For Macintosh users:
Now go to
Page 40

For Wireless Network Users
Troubleshooting
If you need assistance during setup and want to contact Brother Customer Service, make sure you
have your SSID (Network Name) and Network Key ready. We cannot assist you in locating this
information.

How can I find the wireless security information (SSID and Network Key*)
1) Check the documentation provided with your wireless access point/router.
2) The initial SSID could be the manufacturer’s name or the model name.
3) If you do not know the security information, please consult the router manufacturer, your system
administrator, or your Internet provider.
* The Network Key may also be described as the Password, Security Key or Encryption Key.

Wireless LAN report
If the wireless LAN report that printed shows that the connection failed, check the error code on the printed report
and refer to the following instructions.
Error code

Recommended Solutions
The wireless setting is not activated, turn the wireless setting to ON.
- If a network cable is connected to your machine, disconnect it and turn the wireless setting
of your machine to ON.
On your machine, press

TS-01

Press
Press
Press
Press
Press
Press
Press

(Settings).

All Settings.
a or b to display Network.
Network.
a or b to display Network I/F. (MFC-J650DW : WLAN Enable)
Network I/F. (MFC-J650DW : WLAN Enable)
WLAN. (MFC-J650DW : On)
.

The wireless access point/router cannot be detected.
1. Check the following 4 points.

Wireless Network

TS-02

- Make sure that the wireless access point/router is powered on.
- Move your machine to an obstruction-free area, or closer to the wireless access
point/router.
- Temporarily place your machine within about 3.3 feet (one meter) from the wireless
access point when you are configuring the wireless settings.
- If your wireless access point/router is using MAC address filtering, confirm the MAC
address of the Brother machine is allowed in the filter.
2. If you manually entered the SSID and security information (SSID/authentication
method/encryption method/Network Key), the information may be incorrect.
Reconfirm the SSID and security information and re-enter the correct information as
necessary.
See How can I find the wireless security information (SSID and Network Key*) on page 35 to
confirm.

35

For Wireless Network Users
The Authentication/Encryption methods used by the selected wireless access point/router are
not supported by your machine.
For infrastructure mode, change the authentication and encryption methods of the wireless
access point/router.
Your machine supports the following authentication methods:
Authentication method
WPA-Personal
WPA2-Personal
TS-04

Open
Shared key

Encryption method
TKIP
AES
AES
WEP
None (without encryption)
WEP

If your problem is not solved, the SSID or network settings you entered may be incorrect.
Reconfirm the wireless network settings.
See How can I find the wireless security information (SSID and Network Key*) on page 35 to
confirm.
For ad-hoc mode, change the authentication and encryption methods of your computer for
the wireless setting.
Your machine supports Open authentication method only, with optional WEP encryption.
The security information (SSID/Network Key) is incorrect.

TS-05

Reconfirm the SSID and security information (Network Key).
If your router uses WEP encryption, enter the key used as the first WEP key. Your Brother
machine supports the use of the first WEP key only.
See How can I find the wireless security information (SSID and Network Key*) on page 35 to
confirm.
The wireless security information (Authentication method/Encryption method/Network Key) is
incorrect.

TS-06

Reconfirm the wireless security information (Authentication method/Encryption method/
Network Key) in the table of TS-04.
If your router uses WEP encryption, enter the key used as the first WEP key. Your Brother
machine supports the use of the first WEP key only.
See How can I find the wireless security information (SSID and Network Key*) on page 35 to
confirm.
The machine cannot detect a wireless access point/router that has WPS or AOSS™ enabled.

TS-07

If you would like to configure your wireless settings using WPS or AOSS™, you must operate
both your machine and the wireless access point/router.
Confirm your wireless access point/router supports WPS or AOSS™ and try starting again.
If you do not know how to operate your wireless access point/router
using WPS or AOSS™ see the documentation provided with your
wireless access point/router, ask the manufacturer of your wireless
access point/router or ask your network administrator.
Two or more wireless access points that have WPS or AOSS™ enabled are detected.

TS-08

36

- Confirm that only one wireless access point/router within range has the WPS or AOSS™
method active and try again.
- Try starting again after a few minutes in order to avoid interference from other access
points.

Wireless Network

Windows®

Install the drivers & software
(Windows® XP Home/XP Professional/Windows Vista®/Windows® 7/Windows® 8)

18

Before you install

b

Click Install MFL-Pro Suite and click Yes if
you accept the license agreements.

Make sure that your computer is ON and you are
logged on with Administrator rights.

NOTE
• If there are any programs running, close them.
• The screens may differ depending on your
operating system.
• The CD-ROM includes Nuance™ PaperPort™
12SE. This software supports Windows® XP
Home (SP3 or greater), XP Professional (SP3
or greater), XP Professional x64 Edition (SP2

c

Choose Wireless Network Connection, and
then click Next.

or greater), Windows Vista® (SP2 or greater),
Windows® 7 and Windows® 8. Update to the
latest Windows® Service Pack before installing
MFL-Pro Suite.

19

a

Install MFL-Pro Suite

(MFC-J870DW/J875DW)

Put the CD-ROM into your CD-ROM drive. If
the model name screen appears, choose your
machine. If the language screen appears,
choose your language.

NOTE
• If the Brother screen does not appear
automatically, go to Computer (My
Computer).

• If the User Account Control screen appears,
click Continue or Yes.

Windows®
Macintosh
Wireless Network

(For Windows® 8: click the
(File Explorer)
icon on the taskbar, and then go to Computer.)
Double-click the CD-ROM icon, and then
double-click start.exe.

(MFC-J650DW)

37

Wireless Network
d

When the Firewall/AntiVirus detected screen
appears, choose Change the Firewall port
settings to enable network connection and
continue with the installation.
(Recommended), and then click Next.

f

Windows®
The installation of the Brother drivers will
automatically start. The installation screens
appear one after another.

NOTE
• DO NOT cancel any of the screens during the
installation. It may take a few seconds for all
screens to appear.
• If the Windows Security screen appears, click
the check box and click Install to complete the
installation correctly.

g
If you are not using the Windows® Firewall, see
the instructions provided with your firewall
software for information on how to add the
following network ports.
 For network scanning, add UDP port 54925.
 For network PC-Fax receiving, add UDP port
54926.
 If you still have trouble with your network
connection, add UDP ports 137 and 161.

e

Choose your machine from the list, and then
click Next.

h
i
j

If the Environmental Advice for Imaging
Equipment screen appears, click Next.
When the On-Line Registration screen
appears, follow the on-screen instructions.
Click Next.
If you do not want to set your machine as the
default printer, clear the Set as Default Printer
check box, and then click Next.
When the Setup is Complete window
appears, confirm the settings, and then click
Next.

NOTE
The Brother Trial Photo Print screen appears
only once after restarting.
We recommend you try the Brother Trial Photo
Print selection to see the high quality output
available from your Brother machine.

NOTE
• If your machine is not found over the network,
confirm your settings by following the
on-screen instructions. If you encounter this
failure, go to step 16-b on page 30 and setup
the wireless connection again.
• If you are using WEP and the Touchscreen
displays Connected but your machine is not
found on the network, make sure you entered
the WEP key correctly. The WEP key is
case-sensitive.

38

Wireless Network

20

a

Finish and restart

Click Finish to restart your computer. After
restarting the computer, you must log on with
Administrator rights.

Windows®

NOTE
• Internet access is required for the software
update and the Brother Product Research and
Support Program.
• When you install MFL-Pro Suite, Brother Help
will also be installed automatically. Brother
Help allows you to access the Brother
Solutions Center when you click
in the task tray.

21
NOTE
• If an error message appears during the
software installation, do one of the following:
- Windows® XP, Windows Vista® and
Windows® 7 users: Run the Installation
Diagnostics located in
(Start) >
All Programs > Brother > MFC-XXXX LAN
(where XXXX is your model name).
- Windows® 8 users: To run the Installation
Diagnostics, double-click
(Brother
Utilities) on the desktop, and then click the
drop-down list and select your model name
(if not already selected). Click Tools in the
left navigation bar.
• Depending on your security settings, a
Windows® Security or antivirus software
window may appear when using the machine
or its software. Please allow or permit the
window to continue.

b

The following screens will appear.

• When the Brother Product Research and
Support Program screen appears, select
your preference and follow the on-screen
instructions.
• When the Brother Trial Photo Print screen
appears, follow the on-screen instructions to
print a test photo.

If you want to use your machine with multiple
computers on the network, install MFL-Pro Suite on
each computer. Go to step 18 on page 37.

NOTE
Network license (Windows®)
This product includes a PC license for up to two
users. This license supports the installation of the
MFL-Pro Suite including Nuance™ PaperPort™
12SE on up to two PCs on the network. If you
want to use more than two PCs with Nuance™
PaperPort™ 12SE installed, please purchase the
Brother NL-5 pack which is a multiple PC license
agreement pack for up to five additional users. To
purchase the NL-5 pack, contact your authorized
Brother dealer or contact Brother customer
service.

Finish

The installation is now
complete.

To install optional applications:
Now go to
Page 43

NOTE
Windows® 8 users: If the Brother manuals
included on the CD-ROM are in PDF format, use
Adobe® Reader® to open them. If Adobe®
Reader® is installed on your computer but you
cannot open the files in Adobe® Reader®, change
the file association for PDF (see How to open a
PDF file in Adobe® Reader® (Windows® 8)
on page 45).

Windows®
Macintosh
Wireless Network

• When the Software Update Setting screen
appears, choose the software update setting
you want and click OK.

Install MFL-Pro Suite on
additional computers
(if needed)

39

Wireless Network

Macintosh

Install the drivers & software (Mac OS X v10.6.8, 10.7.x, 10.8.x)

18

Before you install

c

Choose Wireless Network Connection, and
then click Next.

Make sure your machine is connected to the power
and your Macintosh is ON. You must be logged on
with Administrator rights.

NOTE
For Mac OS X v10.6.0 to 10.6.7 users, upgrade to
Mac OS X v10.6.8 - 10.8.x.

19

a
b

(MFC-J870DW/J875DW)

Install MFL-Pro Suite

Put the CD-ROM into your CD-ROM drive.
Double-click the Start Here OSX icon to install.
If the model name screen appears, choose
your machine.

(MFC-J650DW)

d
e

After the installation, the Brother software will
search for the Brother device. This will take a
few moments to complete.
Choose your machine from the list, and then
click Next.

NOTE
If your wireless settings fail, the Wireless Device
Setup Wizard screen appears. Follow the
on-screen instructions to complete the wireless
configuration.

40

Wireless Network
f

The installation of the Brother drivers will
automatically start. Please wait for the software
to install.

h

Macintosh
Choose your machine from the list, click Add,
and then click Next.

NOTE
• You can find your machine’s MAC Address
(Ethernet Address) and IP Address by printing
out the Network Configuration Report. See
How to Print the Network Configuration Report
in the Software and Network User’s Guide.
• If the Setup Network “Scan to” name screen
appears, follow the instructions below.

NOTE
(OS X v10.8.x)
Select Brother MFC-XXXX CUPS (where XXXX
is your model name) driver from the Use pop-up
menu.
When the support screen appears, follow the
on-screen instructions if you want to download
Presto! PageManager and NewSoft CD
Labeler*. You can also download Presto!
PageManager and NewSoft CD Labeler* later
from the Brother Support screen.
Click Next.

1) Enter a name for your Macintosh (up to
15 characters long).
2) Click Next. Go to g.
The name you enter will appear on the
machine’s Touchscreen when you press Scan
and choose a scan option. For details, see
Configure Network Scanning for Macintosh in
the Software and Network User’s Guide.

g

* NewSoft CD Labeler available for MFC-J870DW/J875DW
only

i

When this screen appears, click Close.

When the Add Printer screen appears, click
Add Printer.

The installation of MFL-Pro Suite is now
complete.
Go to step 20.

Windows®
Macintosh
Wireless Network
41

Wireless Network

20

Download and install
Presto! PageManager
and NewSoft CD Labeler*

* NewSoft CD Labeler available for MFC-J870DW/J875DW
only

When Presto! PageManager is installed, OCR
capability is added to Brother ControlCenter2. You
can easily scan, share and organize photos and
documents using Presto! PageManager.
NewSoft CD Labeler is an application for printing
directly on to printable disc media. It offers templates
for creating disc labels with matching jacket covers
and allows you to create your own custom disc labels.

a

On the Brother Support screen, click the
Presto! PageManager icon to go to the
Presto! PageManager download site, and
follow the on-screen instructions.
On the Brother Support screen, click the
NewSoft CD Labeler icon, and follow the
on-screen instructions.

21

Install MFL-Pro Suite on
additional computers
(if needed)

If you want to use your machine with multiple
computers on the network, install MFL-Pro Suite on
each computer. Go to step 18 on page 40.

Finish

42

The installation is now
complete.

Macintosh

Install Optional Applications

1

Install optional
applications

c

Windows®

Click the button for the application you want to
install.

BookScan&Whiteboard Suite supported
by Reallusion, Inc
The BookScan Enhancer software can correct your
scanned book images automatically.
The Whiteboard Enhancer software cleans up and
enhances text and images from photos taken of your
whiteboard.

NewSoft CD Labeler supported by
NewSoft (MFC-J870DW/J875DW only)
The NewSoft CD Labeler application allows you to
print directly on printable disc media. For more
information see Print a Disc Label from a Computer
(Windows®) in the Software and Network User’s
Guide.

Homepage Print 2* supported by
CORPUS

d

When installation is complete, click the button
for the next application you want to install.
To exit, click Exit.

NOTE
To start BookScan&Whiteboard Suite or
NewSoft CD Labeler, double-click the shortcut
icon on your desktop.
To start Homepage Print 2, click
(Start) > All
Programs > Homepage Print 2 > Homepage
Print 2.

Homepage Print 2 is an application that helps you
capture and edit web pages so that you can print out
only the information you need.
* This application is available for Microsoft® Internet Explorer®
7.0/8.0 and Firefox® 3.6 only.

NOTE
• The machine must be ON and connected to the
computer.
• Some applications require Internet access.
• Make sure you are logged on with
Administrator rights.
• This application is not available for Windows
Server® 2003/2008/2012 series.

a
b

Open the top menu again by ejecting and then
reinserting the CD-ROM or by double-clicking
the start.exe program from the root folder. If
the language screen appears, choose your
language.
The CD-ROM Top menu will appear. Click
Additional Applications.

43

For Network Users
Reset the network settings to factory default
To restore all network settings of the internal Print/Scan server to the factory default, please follow the steps below:

a
b
c
d
e
f
g
h

Make sure the machine is idle, then disconnect all the cables from the machine (except the power cord).
Press

(Settings).

Press All Settings.
Press a or b to display Network.
Press Network.
Press a or b to display Network Reset.
Press Network Reset.
Press Yes.
Hold down Yes for two seconds to confirm.
The machine will restart, re-connect the cables once this is complete.

Entering Text for Wireless Settings
Press

to cycle between lower case and upper case.

Press
to cycle between letters, numbers and special characters. (The characters available may differ
depending on your country.)
To move the cursor to the left or right, press d or c.

Inserting spaces
To enter a space, press Space.
Making corrections
If you entered a number or a character incorrectly and want to change it, press d or c move the cursor under the
incorrect character, and then press
character.

44

. Enter the correct character. Use d or c to go back or forward to insert a

Other Information
How to open a PDF file in Adobe®
Reader® (Windows® 8)

a
b
c
d

Move your mouse to the lower right corner of
your desktop. When the menu bar appears,
click Settings, and then click Control Panel.

Brother CreativeCenter

Get inspired. If you’re using Windows®, double-click
the Brother CreativeCenter icon

on your

Click Programs, click Default Programs, and
then click Associate a file type or protocol
with a program.

desktop to access our FREE website with many ideas
and resources for personal and professional use.

Select .pdf, and then click the Change
program... button.

Mac users can access Brother CreativeCenter at
http://www.brother.com/creativecenter/

Click Adobe Reader. The icon next to .pdf
changes to the ‘Adobe Reader’ icon.
Adobe® Reader® is now the default application
for reading .pdf files until you change this file
association.

45

Consumables
Replacement consumables
When the time comes to replace ink cartridges, a message will be indicated on the Touchscreen. For more
information about the ink cartridges for your machine, visit http://www.brother.com/original/ or contact your local
Brother re-seller.

Ink cartridge
Magenta
LC101M (Standard)
LC103M (High Yield)

Cyan
LC101C (Standard)
LC103C (High Yield)

Yellow
LC101Y (Standard)
LC103Y (High Yield)

Black
LC101BK (Standard)
LC103BK (High Yield)

What is Innobella™?
Innobella™ is a range of genuine consumables offered by Brother.
The name “Innobella™” derives from the words “Innovation” and “Bella” (meaning
“Beautiful” in Italian) and is a representation of the “innovative” technology providing
you with “beautiful” and “long lasting” print results.
Trademarks
The Brother logo is a registered trademark of Brother Industries, Ltd.
Brother is a trademark of Brother Industries, Ltd.
Microsoft, Windows, Windows Vista, Windows Server and Internet Explorer are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
Apple, Macintosh, Mac OS and OS X are trademarks of Apple Inc., registered in the United States and other countries.
AirPrint is a trademark of Apple Inc.
Adobe and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.
Nuance, the Nuance logo, PaperPort and ScanSoft are trademarks or registered trademarks of Nuance Communications, Inc. or its affiliates
in the United States and/or other countries.
AOSS is a trademark of Buffalo Inc.
Wi-Fi and Wi-Fi Protected Access are registered trademarks of the Wi-Fi Alliance.
WPA, WPA2, Wi-Fi Protected Setup and Wi-Fi Protected Setup logo are trademarks of the Wi-Fi Alliance.
Android is a trademark of Google Inc. Use of this trademark is subject to Google Permissions.
Firefox is a registered trademark of the Mozilla Foundation.
Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs.

Any trade names and product names of companies appearing on Brother products, related documents and any other
materials are all trademarks or registered trademarks of those respective companies.
Compilation and Publication
Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest product descriptions and
specifications.
The contents of this manual and the specifications of this product are subject to change without notice.
Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for
any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other
errors relating to the publication.

Copyright and License
©2013 Brother Industries, Ltd. All rights reserved.
This product includes software developed by the following vendors:
©1983-1998 PACIFIC SOFTWORKS, INC. ALL RIGHTS RESERVED.
©2008 Devicescape Software, Inc. All rights reserved.
This product includes the “KASAGO TCP/IP” software developed by ZUKEN ELMIC,Inc.

www.brotherearth.com



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