Brother Mfc J870Dw Quick Start Guide

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2014-07-05

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Quick Setup Guide MFC-J650DW MFC-J870DW MFC-J875DW

Start Here

Quick Setup Guide

USA/CAN Version 0

MFC-J650DW

MFC-J870DW

MFC-J875DW

Thank you for choosing Brother, your support is important to us and we value your business. Your Brother product

is engineered and manufactured to the highest standards to deliver reliable performance, day-in and day-out.

Please read the Product Safety Guide first before you set up your machine. Then, please read this Quick Setup

Guide for the correct setup and installation.

Manuals in Spanish for this model are available on the enclosed CD-ROM.

Manuales en Español para este modelo están disponibles en el CD-ROM incluido.

Unpack the machine and check the components

Most of the illustrations in this Quick Setup Guide show the MFC-J870DW.

The components included in the box may differ depending on your country.

1If your computer does not have a CD-ROM drive, you can download the drivers from your model’s download page at

http://solutions.brother.com/. For more information, see page 13.

WARNING

Plastic bags are used in the packing of your machine. Plastic bags are not toys. To avoid the danger

of suffocation, keep these bags away from babies and children and dispose of them correctly.

WARNING WARNING indicates a potentially hazardous situation which, if not avoided, could result in death

or serious injuries.

CAUTION CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor

or moderate injuries.

IMPORTANT IMPORTANT indicates a potentially hazardous situation which, if not avoided, may result in

damage to property or loss of product functionality.

NOTE Notes tell you how to respond to a situation that may arise or give tips about how the operation

works with other features.

Starter Ink

Cartridges

Black

Yellow

Cyan

Magenta Quick Setup Guide

CD-ROM 1

Basic User’s Guide Product Safety Guide Telephone Line Cord

NOTE

• Save all packing materials and the box in case for any reason you must ship your machine.

• You need to purchase the correct interface cable for the interface you want to use (for USB or network

connection).

USB cable

We recommend using a USB 2.0 cable (Type A/B) that is no more than six feet (two meters) long.

Network cable

Use a straight-through Category5 (or greater) twisted-pair cable for 10BASE-T or 100BASE-TX Fast

Ethernet Network.

aRemove the protective tape and film covering

the machine, and also from the Touchscreen.

Remove

the plastic bag a containing the ink

cartridges from on top of the paper tray.

cMake sure you have all the components.

Connect the power cord

and telephone line

aConnect the power cord.

bLift the scanner cover until it locks securely into

the open position.

cConnect the telephone line cord.

Connect one end of the telephone line cord to

the jack marked LINE on the machine.

Carefully guide the telephone line cord into the

cable channel and out the back of the machine.

Connect the other end to a modular wall jack.

IMPORTANT

DO NOT connect the USB cable yet (if you are

using a USB cable).

NOTE

• If you do not plan to use the fax feature on this

machine, go to step 3 on page 4.

• To prolong the life of the print head, provide the

best ink cartridge economy and maintain print

quality, we do not recommend unplugging the

machine frequently and/or leaving the machine

unplugged for extended periods of time. Each

time you plug the machine in, it automatically

cleans the print heads, which uses some of

your ink.

We recommend using to power down the

machine. Using allows minimal power to

the machine, resulting in periodic, but less

frequent, cleaning of the print heads.

IMPORTANT

The telephone line cord MUST be connected to

the jack marked LINE on the machine.

dLift the scanner cover to release the lock a.

Gently push the scanner cover support

down b and close the scanner cover c using

both hands.

CAUTION

Be careful not to pinch your fingers when the

scanner cover closes.

NOTE

If you are sharing one telephone line with an

external telephone, connect it as shown below.

Before you connect the external telephone,

remove the white protective cap c from the EXT.

jack on the machine.

aExtension telephone

bExternal telephone

cProtective cap

dProtective cap

(MFC-J650DW)

Carefully guide the telephone line cord out to the

back of the machine.

(MFC-J870DW and MFC-J875DW)

We recommend that you guide the telephone line

cord from the EXT. jack out the right side of the

machine.

Remove the protective cap d from the right side

of the machine, and insert it into the slot e so that

does not get lost.

Carefully guide the telephone line cord from the

EXT. jack into the cable channel and out to the

right side of the machine.

Install the ink cartridges

CAUTION

If ink gets in your eyes, wash it out with water at

once and call a doctor if you are concerned.

aMake sure that the power is turned on.

The Touchscreen will show No Ink

Cartridge.

bOpen the ink cartridge cover a.

NOTE

If you are sharing one telephone line with an

external telephone answering machine, connect it

as shown below.

Before you connect the external telephone

answering machine, remove the white protective

cap a from the EXT. jack on the machine.

aProtective cap

(MFC-J650DW)

Carefully guide the telephone line cord out to the

back of the machine.

(MFC-J870DW and MFC-J875DW)

Carefully guide the telephone line cord from the

LINE jack into the cable channel and out the back

of the machine.

Carefully guide the telephone line cord from the

EXT. jack into the cable channel and out to the

right side of the machine.

Set the receive mode to External TAD if you

have an external answering machine. See

Choose the correct Receive Mode on page 10.

For additional details, see Connecting an external

TAD (telephone answering device) in chapter 6 of

the Basic User’s Guide.

NOTE

Make sure you install the Starter Ink Cartridges

included with your machine first.

NOTE

You can adjust the control panel angle to read the

Touchscreen more easily. Hold the edge of the

control panel to avoid accidentally pressing any of

the Touchscreen options.

cRemove the orange protective part a.

dUnpack the ink cartridge.

Turn the green release lever on the orange

protective packing a counterclockwise until it

clicks to release the vacuum seal. Then

remove the orange protective packing a as

shown.

eTake care to match the sticker color a with the

cartridge color b as shown in the diagram

below.

Install each ink cartridge in the direction of the

arrow on the label.

fGently push the back of the ink cartridge

marked “PUSH” until it latches. After all the ink

cartridges are installed, close the ink cartridge

cover.

NOTE

Do not throw away the orange protective part.

You will need it if you transport the machine.

IMPORTANT

• DO NOT shake the ink cartridges. If ink stains

your skin or clothing, wash with soap or

detergent at once.

• DO NOT touch the cartridge in the area

indicated b, as this can cause the machine not

to function with the cartridge.

NOTE

The machine will prepare the ink tube system for

printing. This process will take approximately four

minutes. Do not turn off the machine. We

recommend you perform the next step while

waiting.

Load plain Letter/A4

paper

aPull the paper tray a completely out of the

machine.

bOpen the output paper tray cover a.

IMPORTANT

• DO NOT take out ink cartridges if you do not

need to replace them. If you do so, it may

reduce the ink quantity and the machine will not

know the quantity of ink left in the cartridge.

• DO NOT repeatedly insert and remove the

cartridges. If you do so, ink may seep out of the

cartridge.

• Once you open an ink cartridge, install it in the

machine and use it up within six months of

installation. Use unopened ink cartridges by

the expiration date written on the cartridge

package.

• DO NOT dismantle or tamper with the ink

cartridge, this can cause the ink to leak out of

the cartridge.

• Brother strongly recommends that you do not

refill the ink cartridges provided with your

machine. We also strongly recommend that

you continue to use only Genuine Brother

Brand replacement ink cartridges. Use or

attempted use of potentially incompatible ink

and/or cartridges in the Brother machine may

cause damage to the machine and/or may

result in unsatisfactory print quality. Our

warranty coverage does not apply to any

problem that is caused by the use of

unauthorized third party ink and/or cartridges.

To protect your investment and obtain premium

performance from the Brother machine, we

strongly recommend the use of Genuine

Brother Supplies.

cGently press and slide the paper width

guides a and then the paper length guide b to

fit the paper size.

Make sure that the triangular marks c on the

paper width guides a and paper length

guide b line up with the mark for the paper size

you are using.

dFan the stack of paper well to avoid paper jams

and misfeeds.

eGently put the paper into the paper tray print

side down and top edge first. Check that the

paper is flat in the tray.

NOTE

Make sure the first printed page is Letter/A4 size.

NOTE

Always make sure that the paper is not curled or

wrinkled.

IMPORTANT

Be careful that you do not push the paper in too

far; it may lift at the back of the tray and cause

paper feed problems.

NOTE

When you use Legal size paper, press and hold

the universal guide release button a as you slide

out the front of the paper tray.

fGently adjust the paper width guides to the

paper with both hands. Make sure that the

paper width guides touch the edges of the

paper.

gClose the output paper tray cover.

hSlowly push the paper tray completely into the

machine.

iWhile holding the paper tray in place, pull out

the paper support a until it clicks, and then

unfold the paper support flap b.

Check the print quality

aWhen the preparation process has finished, the

Touchscreen shows Load paper and

press [OK].

Press OK.

bCheck the quality of the four color blocks on the

sheet. (black/yellow/cyan/magenta)

cIf all lines are clear and visible, press Yes to

finish the quality check and go to the next step.

If lines are missing, press No and follow the

steps on the Touchscreen.

Poor

Set the date and time

The Touchscreen displays the date and time. You can

also add the current date and time to each fax you

send by setting your Station ID (see step 9).

aEnter the last two digits of the year on the

Touchscreen, and then press OK.

bEnter the two digits for the month on the

Touchscreen, and then press OK.

cEnter the two digits for the day on the

Touchscreen, and then press OK.

dEnter the time on the Touchscreen in 12-hour

format.

Press to cycle AM and PM.

ePress OK.

Choose your language

(if needed)

aPress (Settings).

bPress All Settings.

cPress aor b to display Initial Setup.

Press Initial Setup.

dPress aor b to display Local Language.

Press Local Language.

ePress your language.

fPress .

(e.g. Enter 1 3 for 2013.)

NOTE

• You can change date, time, or clock type (12h

or 24h) at any time. For more information, see

Setting the date and time in the Basic User’s

Guide.

• If a prompt message appears on the

Touchscreen, read it and press OK to continue.

Choose the correct Receive Mode

The correct Receive Mode is determined by the external devices and telephone subscriber services (Voice Mail,

Distinctive Ring, etc.) you have (or will be using) on the same line as the Brother machine.

For details, see Using Receive Modes in chapter 5 of the Basic User’s Guide.

If you are not using this machine for faxing, go to the next step.

aPress (Settings).

bPress All Settings.

cPress aor b to display Fax.

Press Fax.

dPress aor b to display Setup Receive.

Press Setup Receive.

ePress aor b to display Receive Mode.

Press Receive Mode.

fPress your preferred receive mode.

gPress .

Will you be using a Distinctive Ring number for receiving faxes?

Brother uses the term “Distinctive Ring” but telephone companies may have other names for this service such

as Custom Ringing, RingMaster, Personalized Ring, Teen Ring, Ident-A-Call, and Smart Ring. See Distinctive

Ring in chapter 6 of the Basic User’s Guide for instruction on setting up your machine using this feature.

Will you be using Voicemail on the same telephone line as your Brother machine?

If you have Voice Mail on the same telephone line as your Brother machine, there is a strong possibility that

Voice Mail and the Brother machine will conflict with each other when receiving incoming calls. See Voice Mail

in chapter 6 of the Basic User’s Guide for instructions on setting up your machine using this service.

Will you be using a Telephone Answering Device on the same telephone line as your Brother machine?

Your external telephone answering device (TAD) will automatically answer every call. Voice messages are

stored on the external TAD and fax messages are printed. Choose External TAD as your receive mode. See

the instructions below. For additional details, see Connecting an external TAD (telephone answering device) in

chapter 6 of the Basic User’s Guide.

Will you be using your Brother machine on a dedicated fax line?

Your machine automatically answers every call as a fax. Choose

Fax Only

as your receive mode. See the

instructions below.

Will you be using your Brother machine on the same line as your telephone?

Do you want to receive voice calls and faxes automatically?

The Fax/Tel receive mode is used when sharing the Brother machine and your telephone on the same

line. Choose Fax/Tel as your receive mode. See the instructions below. For additional information see

Fax/Tel in chapter 5 of the Basic User’s Guide for instructions on setting up and using this receive mode.

Important Note: You cannot receive voice messages on either Voice Mail or an answering machine

when choosing the Fax/Tel mode.

Do you expect to receive very few faxes?

Choose Manual as your receive mode. You control the phone line and must answer every call yourself.

See the instructions below.

NOTE

If the Receive Mode option is not displayed, make sure the Distinctive Ring feature is set to Off. (See Turning

off Distinctive Ring in chapter 6 of the Basic User’s Guide.)

Set your Station ID

Set your machine’s Station ID so that the date and

time appear on each fax you send.

If you are not using this machine for faxing, go to the

next step.

aPress (Settings).

bPress All Settings.

cPress aor b to display Initial Setup.

Press Initial Setup.

dPress Station ID.

ePress Fax.

fEnter your fax number (up to 20 digits) on the

Touchscreen, and then press OK.

gPress Name.

hEnter your name (up to 20 characters) using

the Touchscreen, and then press OK.

iPress .

Transmission

Verification Report

Your Brother machine is equipped with a

Transmission Verification Report that can be used as

confirmation that you sent a fax. This report lists the

name or fax number of the receiving party, the date,

time, and duration of the transmission, the number of

pages transmitted, and whether or not the

transmission was successful. If you want to use the

Fax Transmission Report feature, see Transmission

Verification Report in chapter 4 of the Basic User’s

Guide.

Set Tone or Pulse dialing

mode (Canada only)

Your machine comes set for a Tone dialing service. If

you have a Pulse dialing (rotary) service, you need to

change the dialing mode.

aPress (Settings).

bPress All Settings.

cPress aor b to display Initial Setup.

Press Initial Setup.

dPress Tone/Pulse.

ePress Pulse (or Tone).

fPress .

NOTE

• Press to cycle between letters, numbers

and special characters. (The characters

available may differ depending on your

country.)

• If you entered a number or a character

incorrectly and want to change it, press dor c

to move the cursor to the incorrect one. Press

and then enter the correct character.

• To enter a space, press Space.

• For more information, see Entering Text in the

Basic User’s Guide.

NOTE

(USA only)

The Telephone Consumer Protection Act of 1991

makes it unlawful for any person to use a

computer or electronic device to send any

message via a telephone fax machine unless

such messages clearly contain, in a margin at the

top or bottom of each transmitted page, or on the

first page of the transmission, the date and time it

is sent and an identification of the business or

other entity or other individual sending the

message and the telephone number of the

sending machines or such business, other entity

or individual.

Set the telephone line

compatibility (VoIP)

If you are connecting the machine to a VoIP service

(over the Internet), you need to change the

compatibility setting.

aPress (Settings).

bPress All Settings.

cPress aor b to display Initial Setup.

Press Initial Setup.

dPress aor b to display Compatibility.

Press Compatibility.

ePress Basic(for VoIP).

fPress .

Automatic Daylight

Saving Time

You can set the machine to change automatically for

Daylight Saving Time. It will reset itself forward one

hour in the spring and backward one hour in the fall.

aPress (Settings).

bPress All Settings.

cPress aor b to display Initial Setup.

Press Initial Setup.

dPress Date & Time.

ePress aor b to display Auto Daylight.

Press Auto Daylight.

fPress On (or Off).

gPress .

NOTE

If you are using an analog telephone line, you can

skip this step.

Windows®Macintosh Windows®Macintosh

USB Wired Network Wireless Network

Choose your connection type

These installation instructions are for Windows®XP Home, XP Professional, XP Professional x64 Edition,

Windows Vista®, Windows®7, Windows®8, and Mac OS X v10.6.8, 10.7.x, 10.8.x.

NOTE

• For Windows Server® 2003/2008/2008 R2/2012, the drivers can be found on your model’s download page

at http://solutions.brother.com/.

• If your computer does not have a CD-ROM drive, you can download the latest drivers, manuals and utilities

for your model from the Brother Solutions Center at http://solutions.brother.com/. Some software

applications included on the CD-ROM may not be available as a download.

For USB interface cable

Windows

, go to page 14

Macintosh, go to page 17

For Wired Network

(MFC-J870DW/J875DW only)

Windows

, go to page 20

Macintosh, go to page 25

For Wireless Network

Windows

and Macintosh,

go to page 28

Windows®

USB

For Windows

USB interface users

(Windows®XP Home/XP Professional/Windows Vista®/Windows®7/Windows®8)

Before you install

Make sure that your computer is ON and you are

logged on with Administrator rights.

Install MFL-Pro Suite

aPut the CD-ROM into your CD-ROM drive. If

the model name screen appears, choose your

machine. If the language screen appears,

choose your language.

bClick Install MFL-Pro Suite and click Yes if

you accept the license agreements.

cChoose Local Connection (USB), and then

click Next.

dFollow the on-screen instructions until the Plug

in the USB cable screen appears.

NOTE

• DO NOT connect the USB cable yet.

• If there are any programs running, close them.

• The screens may differ depending on your

operating system.

• The CD-ROM includes Nuance™ PaperPort™

12SE. This software supports Windows® XP

Home (SP3 or greater), XP Professional (SP3

or greater), XP Professional x64 Edition (SP2

or greater), Windows Vista® (SP2 or greater),

Windows®7 and Windows®8. Update to the

latest Windows® Service Pack before installing

MFL-Pro Suite.

NOTE

• If the Brother screen does not appear

automatically, go to Computer (My

Computer).

(For Windows® 8: click the (File Explorer)

icon on the taskbar, and then go to Computer.)

Double-click the CD-ROM icon, and then

double-click start.exe.

• If the User Account Control screen appears,

click Continue or Yes.

(MFC-J870DW/J875DW)

(MFC-J650DW)

NOTE

If the Windows Security screen appears, click

the check box and click Install to complete the

installation correctly.

Windows®

USB

Windows®Macintosh

USB

Connect the USB cable

aLift the scanner cover until it locks securely into

the open position.

bConnect the USB cable to the USB port

marked with a symbol a. You will find the

USB port inside the machine, as shown in the

callout below.

cCarefully guide the USB cable into the cable

channel and out the back of the machine.

Connect the cable to your computer.

dLift the scanner cover to release the lock a.

Gently push the scanner cover support

down b and close the scanner cover c using

both hands.

CAUTION

Be careful not to pinch your fingers when the

scanner cover closes.

eThe installation will continue automatically.

The installation screens appear one after

another.

fIf the Environmental Advice for Imaging

Equipment screen appears, click Next.

gWhen the On-Line Registration screen

appears, follow the on-screen instructions.

Click Next.

hIf you do not want to set your machine as the

default printer, clear the Set as Default Printer

check box, and then click Next.

iWhen the Setup is Complete window

appears, confirm the settings, and then click

Next.

IMPORTANT

Make sure that the cable does not restrict the

cover from closing, or an error may occur.

NOTE

DO NOT cancel any of the screens during the

installation. It may take a few seconds for all

screens to appear.

NOTE

The Brother Trial Photo Print screen appears

only once after restarting.

We recommend you try the Brother Trial Photo

Print selection to see the high quality output

available from your Brother machine.

Windows®

USB

Finish and restart

aClick Finish to restart your computer.

After restarting the computer, you must log on

with Administrator rights.

bThe following screens will appear.

• When the Software Update Setting screen

appears, choose the software update setting

you want and click OK.

• When the Brother Product Research and

Support Program screen appears, select

your preference and follow the on-screen

instructions.

• When the Brother Trial Photo Print screen

appears, follow the on-screen instructions to

print a test photo.

To install optional applications:

Now go to

Page 43

NOTE

• If an error message appears during the

software installation, do one of the following:

- Windows® XP, Windows Vista® and

Windows®7 users: Run the Installation

Diagnostics located in (Start) >

All Programs > Brother > MFC-XXXX

(where XXXX is your model name).

- Windows®8 users: To run the Installation

Diagnostics, double-click (Brother

Utilities) on the desktop, and then click the

drop-down list and select your model name

(if not already selected). Click Tools in the

left navigation bar.

• Depending on your security settings, a

Windows® Security or antivirus software

window may appear when using the machine

or its software. Please allow or permit the

window to continue.

NOTE

• Internet access is required for the software

update and the Brother Product Research and

Support Program.

• When you install MFL-Pro Suite, Brother Help

will also be installed automatically. Brother

Help allows you to access the Brother

Solutions Center when you click

in the task tray.

Finish

The installation is now

complete.

NOTE

Windows®8 users: If the Brother manuals

included on the CD-ROM are in PDF format, use

Adobe® Reader® to open them. If Adobe®

Reader® is installed on your computer but you

cannot open the files in Adobe® Reader®, change

the file association for PDF (see How to open a

PDF file in Adobe® Reader® (Windows® 8)

on page 45).

Macintosh

USB

Windows®Macintosh

USB

For Macintosh USB interface users

(Mac OS X v10.6.8, 10.7.x, 10.8.x)

Before you install

Make sure your machine is connected to the power

and your Macintosh is ON. You must be logged on

with Administrator rights.

Connect the USB cable

aLift the scanner cover until it locks securely into

the open position.

bConnect the USB cable to the USB port

marked with a symbol a. You will find the

USB port inside the machine, as shown in the

callout below.

cCarefully guide the USB cable into the cable

channel and out the back of the machine.

Connect the cable to your Macintosh.

NOTE

For Mac OS X v10.6.0 to 10.6.7 users, upgrade to

Mac OS X v10.6.8 - 10.8.x.

NOTE

• DO NOT connect the machine to a USB port on

a keyboard or a non-powered USB hub.

• Connect the machine directly to your

Macintosh.

IMPORTANT

Make sure that the cable does not restrict the

cover from closing, or an error may occur.

Macintosh

USB

dLift the scanner cover to release the lock a.

Gently push the scanner cover support

down b and close the scanner cover c using

both hands.

CAUTION

Be careful not to pinch your fingers when the

scanner cover closes.

Install MFL-Pro Suite

aPut the CD-ROM into your CD-ROM drive.

bDouble-click the Start Here OSX icon to install.

If the model name screen appears, choose

your machine.

cChoose Local Connection (USB), and then

click Next. Follow the on-screen instructions.

dAfter the installation, the Brother software will

search for the Brother device. This will take a

few moments to complete.

eChoose your machine from the list, and then

click Next.

(MFC-J870DW/J875DW)

(MFC-J650DW)

Macintosh

USB

Windows®Macintosh

USB

fWhen the Add Printer screen appears, click

Add Printer.

gChoose your machine from the list. Click Add

and then click Next.

When the support screen appears, follow the

on-screen instructions if you want to download

Presto! PageManager and NewSoft CD

Labeler*. You can also download Presto!

PageManager and NewSoft CD Labeler* later

from the Brother Support screen.

Click Next.

* NewSoft CD Labeler available for MFC-J870DW/J875DW

only

hWhen this screen appears, click Close.

The installation of MFL-Pro Suite is now

complete.

Go to step 18.

Download and install

Presto! PageManager

and NewSoft CD Labeler*

* NewSoft CD Labeler available for MFC-J870DW/J875DW

only

When Presto! PageManager is installed, OCR

capability is added to Brother ControlCenter2. You

can easily scan, share and organize photos and

documents using Presto! PageManager.

NewSoft CD Labeler is an application for printing

directly on to printable disc media. It offers templates

for creating disc labels with matching jacket covers

and allows you to create your own custom disc labels.

aOn the Brother Support screen, click the

Presto! PageManager icon to go to the

Presto! PageManager download site, and

follow the on-screen instructions.

On the Brother Support screen, click the

NewSoft CD Labeler icon, and follow the

on-screen instructions.

NOTE

(OS X v10.8.x)

Select Brother MFC-XXXX CUPS (where XXXX

is your model name) driver from the Use pop-up

menu.

Finish

The installation is now

complete.

Windows®

Wired Network

For Windows

wired network interface users (MFC-J870DW/J875DW only)

(Windows®XP Home/XP Professional/Windows Vista®/Windows®7/Windows®8)

Before you install

Make sure that your computer is ON and you are

logged on with Administrator rights.

Connect the network

cable

aLift the scanner cover until it locks securely into

the open position.

bConnect the network cable to the Ethernet port

marked with a symbol a. You will find the

Ethernet port inside the machine, as shown in

the callout below. Remove the protective

cap b before connecting the cable.

NOTE

• If there are any programs running, close them.

• The screens may differ depending on your

operating system.

• The CD-ROM includes Nuance™ PaperPort™

12SE. This software supports Windows® XP

Home (SP3 or greater), XP Professional (SP3

or greater), XP Professional x64 Edition (SP2

or greater), Windows Vista® (SP2 or greater),

Windows®7 and Windows®8. Update to the

latest Windows® Service Pack before installing

MFL-Pro Suite.

• If you have previously set up your machine for

a wireless network and then want to set it up on

a wired network, make sure the machine’s

Network I/F is set to Wired LAN. The

wireless network interface will become inactive

with this setting.

On your machine, press (Settings).

Press All Settings.

Press aor b to display Network.

Press Network.

Press aor b to display Network I/F.

Press Network I/F.

Press Wired LAN.

Press .

Windows®

Wired Network

Windows®Macintosh

Wired Network

cCarefully guide the network cable into the cable

channel and out the back of the machine.

Connect the cable to your network.

dLift the scanner cover to release the lock a.

Gently push the scanner cover support

down b and close the scanner cover c using

both hands.

CAUTION

Be careful not to pinch your fingers when the

scanner cover closes.

Install MFL-Pro Suite

aPut the CD-ROM into your CD-ROM drive. If

the model name screen appears, choose your

machine. If the language screen appears,

choose your language.

bClick Install MFL-Pro Suite and click Yes if

you accept the license agreements.

cChoose Wired Network Connection

(Ethernet), and then click Next.

IMPORTANT

Make sure that the cable does not restrict the

cover from closing, or an error may occur.

NOTE

If both the USB and the network cables are being

used, guide both cables through the cable

channel with one on top of the other.

NOTE

• If the Brother screen does not appear

automatically, go to Computer (My

Computer).

(For Windows® 8: click the (File Explorer)

icon on the taskbar, and then go to Computer.)

Double-click the CD-ROM icon, and then

double-click start.exe.

• If the User Account Control screen appears,

click Continue or Yes.

Windows®

Wired Network

dWhen the Firewall/AntiVirus detected screen

appears, choose Change the Firewall port

settings to enable network connection and

continue with the installation.

(Recommended), and then click Next.

If you are not using the Windows® Firewall, see

the instructions provided with your firewall

software for information on how to add the

following network ports.

For network scanning, add UDP port 54925.

For network PC-Fax receiving, add UDP port

54926.

If you still have trouble with your network

connection, add UDP ports 137 and 161.

eThe installation of the Brother drivers will

automatically start. The installation screens

appear one after another.

fIf the Environmental Advice for Imaging

Equipment screen appears, click Next.

gWhen the On-Line Registration screen

appears, follow the on-screen instructions.

Click Next.

hIf you do not want to set your machine as the

default printer, clear the Set as Default Printer

check box, and then click Next.

iWhen the Setup is Complete window

appears, confirm the settings, and then click

Next.

NOTE

• If there is more than one machine connected to

the network, choose your machine from the list,

and then click Next.

This window will not appear if there is only one

machine connected to the network, the

machine will be chosen automatically.

• If your machine is not found over the network,

confirm your settings by following the

on-screen instructions.

NOTE

• DO NOT cancel any of the screens during the

installation. It may take a few seconds for all

screens to appear.

• If the Windows Security screen appears, click

the check box and click Install to complete the

installation correctly.

NOTE

The Brother Trial Photo Print screen appears

only once after restarting.

We recommend you try the Brother Trial Photo

Print selection to see the high quality output

available from your Brother machine.

Windows®

Wired Network

Windows®Macintosh

Wired Network

Finish and restart

aClick Finish to restart your computer. After

restarting the computer, you must log on with

Administrator rights.

bThe following screens will appear.

• When the Software Update Setting screen

appears, choose the software update setting

you want and click OK.

• When the Brother Product Research and

Support Program screen appears, select

your preference and follow the on-screen

instructions.

• When the Brother Trial Photo Print screen

appears, follow the on-screen instructions to

print a test photo.

NOTE

• If an error message appears during the

software installation, do one of the following:

- Windows® XP, Windows Vista® and

Windows®7 users: Run the Installation

Diagnostics located in (Start) >

All Programs > Brother > MFC-XXXX LAN

(where XXXX is your model name).

- Windows®8 users: To run the Installation

Diagnostics, double-click (Brother

Utilities) on the desktop, and then click the

drop-down list and select your model name

(if not already selected). Click Tools in the

left navigation bar.

• Depending on your security settings, a

Windows® Security or antivirus software

window may appear when using the machine

or its software. Please allow or permit the

window to continue.

NOTE

• Internet access is required for the software

update and the Brother Product Research and

Support Program.

• When you install MFL-Pro Suite, Brother Help

will also be installed automatically. Brother

Help allows you to access the Brother

Solutions Center when you click

in the task tray.

Windows®

Wired Network

Install MFL-Pro Suite on

additional computers

(if needed)

If you want to use your machine with multiple

computers on the network, install MFL-Pro Suite on

each computer. Go to step 17 on page 21. Also see

step 15 on page 20 before you install.

To install optional applications:

Now go to

Page 43

NOTE

Network license (Windows®)

This product includes a PC license for up to two

users. This license supports the installation of the

MFL-Pro Suite including Nuance™ PaperPort™

12SE on up to two PCs on the network. If you

want to use more than two PCs with Nuance™

PaperPort™ 12SE installed, please purchase the

Brother NL-5 pack which is a multiple PC license

agreement pack for up to five additional users. To

purchase the NL-5 pack, contact your authorized

Brother dealer or contact Brother customer

service.

Finish

The installation is now

complete.

NOTE

Windows®8 users: If the Brother manuals

included on the CD-ROM are in PDF format, use

Adobe® Reader® to open them. If Adobe®

Reader® is installed on your computer but you

cannot open the files in Adobe® Reader®, change

the file association for PDF (see How to open a

PDF file in Adobe® Reader® (Windows® 8)

on page 45).

Macintosh

Wired Network

Windows®Macintosh

Wired Network

For Macintosh wired network interface users (MFC-J870DW/J875DW only)

(Mac OS X v10.6.8, 10.7.x, 10.8.x)

Before you install

Make sure your machine is connected to the power

and your Macintosh is ON. You must be logged on

with Administrator rights.

Connect the network

cable

aLift the scanner cover until it locks securely into

the open position.

bConnect the network cable to the Ethernet port

marked with a symbol a. You will find the

Ethernet port inside the machine, as shown in

the callout below. Remove the protective

cap b before connecting the cable.

cCarefully guide the network cable into the cable

channel and out the back of the machine.

Connect the cable to your network.

NOTE

• For Mac OS X v10.6.0 to 10.6.7 users, upgrade

to Mac OS X v10.6.8 - 10.8.x.

• If you have previously set up your machine for

a wireless network and then want to set it up on

a wired network, make sure the machine’s

Network I/F is set to Wired LAN. The

wireless network interface will become inactive

with this setting.

On your machine, press (Settings).

Press All Settings.

Press aor b to display Network.

Press Network.

Press aor b to display Network I/F.

Press Network I/F.

Press Wired LAN.

Press .

IMPORTANT

Make sure that the cable does not restrict the

cover from closing, or an error may occur.

NOTE

If both the USB and the network cables are being

used, guide both cables through the cable

channel with one on top of the other.

Macintosh

Wired Network

dLift the scanner cover to release the lock a.

Gently push the scanner cover support

down b and close the scanner cover c using

both hands.

CAUTION

Be careful not to pinch your fingers when the

scanner cover closes.

Install MFL-Pro Suite

aPut the CD-ROM into your CD-ROM drive.

bDouble-click the Start Here OSX icon to install.

If the model name screen appears, choose

your machine.

cChoose Wired Network Connection

(Ethernet), and then click Next. Follow the

on-screen instructions.

dAfter the installation, the Brother software will

search for the Brother device. This will take a

few moments to complete.

eChoose your machine from the list, and then

click Next.

fWhen the Add Printer screen appears, click

Add Printer.

NOTE

• If your machine is not found over the network,

confirm your network settings.

• You can find your machine’s MAC Address

(Ethernet Address) and IP Address by printing

out the Network Configuration Report. See

How to Print the Network Configuration Report

in the Software and Network User’s Guide.

• If the Setup Network “Scan to” name screen

appears, follow the instructions below.

1) Enter a name for your Macintosh (up to

15 characters long).

2) Click Next. Go to f.

The name you enter will appear on the

machine’s Touchscreen when you press Scan

and choose a scan option. For details, see

Configure Network Scanning for Macintosh in

the Software and Network User’s Guide.

Macintosh

Wired Network

Windows®Macintosh

Wired Network

gChoose your machine from the list. Click Add

and then click Next.

When the support screen appears, follow the

on-screen instructions if you want to download

Presto! PageManager and NewSoft CD

Labeler. You can also download Presto!

PageManager and NewSoft CD Labeler later

from the Brother Support screen.

Click Next.

hWhen this screen appears, click Close.

The installation of MFL-Pro Suite is now

complete.

Go to step 18.

Download and install

Presto! PageManager

and NewSoft CD Labeler

When Presto! PageManager is installed, OCR

capability is added to Brother ControlCenter2. You

can easily scan, share and organize photos and

documents using Presto! PageManager.

NewSoft CD Labeler is an application for printing

directly on to printable disc media. It offers templates

for creating disc labels with matching jacket covers

and allows you to create your own custom disc labels.

aOn the Brother Support screen, click the

Presto! PageManager icon to go to the

Presto! PageManager download site, and

follow the on-screen instructions.

On the Brother Support screen, click the

NewSoft CD Labeler icon, and follow the

on-screen instructions.

Install MFL-Pro Suite on

additional computers

(if needed)

If you want to use your machine with multiple

computers on the network, install MFL-Pro Suite on

each computer. Go to step 17 on page 26. Also see

step 15 on page 25 before you install.

NOTE

(OS X v10.8.x)

Select Brother MFC-XXXX CUPS (where XXXX

is your model name) driver from the Use pop-up

menu.

Finish

The installation is now

complete.

For Wireless Network Users

For wireless network interface users

Before you begin

First you must configure the wireless network settings of your machine to communicate with your access

point/router. After the machine is configured to communicate with your access point/router, computers on your

network will have access to the machine. To use the machine from these computers, you will need to install the

drivers and software. The following steps will guide you through the configuration and installation process.

To achieve optimum results with normal everyday document printing, place the Brother machine as close to the

network access point/router as possible with minimal obstructions. Large objects and walls between the two

devices as well as interference from other electronic devices can affect the data transfer speed of your documents.

Due to these factors, wireless may not be the best method of connection for all types of documents and

applications. If you are printing large files, such as multi-page documents with mixed text and large graphics, you

may want to consider choosing wired Ethernet for a faster data transfer or USB for the fastest throughput speed.

Although the Brother MFC-J870DW and MFC-J875DW can be used in both a wired and wireless network, only

one of the connection methods can be used at a time.

The following instructions are for infrastructure mode (connected to a computer through an access point/router).

Infrastructure Mode

aAccess point/router

bWireless network machine (your machine) connected to the access point/router

cWireless-capable computer connected to the access point/router

dWired computer connected to the access point/router

eMobile device connected to the access point/router

Please make sure the wireless network settings of the machine match the access point/router.

NOTE

If you have previously configured the wireless settings of the machine, you must reset the network settings

before you can configure the wireless settings again.

On your machine, press (Settings). Press All Settings.

Press aor b to display Network.

Press Network.

Press aor b to display Network Reset. Press Network Reset.

Press Yes to accept. Hold down Yes for two seconds to confirm.

NOTE

To set up your machine in Ad-hoc mode, see Connected to a Wireless Computer without a Wireless LAN

Access Point Router in the Network (Ad-Hoc Mode) in the Software and Network User’s Guide on the

CD-ROM.

To view the Software and Network User’s Guide:

1 Turn on your computer. Insert the CD-ROM into your CD-ROM drive.

For Windows®:

2 Choose your model and the language. The CD-ROM top menu will appear.

3 Click User’s Guides, and then click PDF/HTML documents.

4 Click Software and Network User’s Guide.

For Macintosh:

2 Double-click User’s Guides. Choose your model and the language.

3 Click User’s Guides, and then click Software and Network User’s Guide.

For Wireless Network Users

Wireless Network

Choose your wireless setup method

The following instructions will offer three methods for setting up your Brother machine on a wireless network.

Choose the method you prefer for your environment.

Method a is the recommended way to connect (Windows® or Macintosh).

aSetup using the CD-ROM (Windows® and Macintosh)

• It is recommended that you use a computer wirelessly connected to your network for this method.

• A USB cable might be needed in some cases.

Now go to

page 31

For Wireless Network Users

For methods b and c, start your wireless setup by pressing the Wi-Fi® button on the Touchscreen.

bManual setup from the control panel using the Setup Wizard (Windows®, Macintosh and

mobile devices)

If your wireless access point/router does not support WPS (Wi-Fi Protected Setup™) or AOSS™,

write down the wireless network settings of your wireless access point/router in the area below.

If you need assistance during setup and want to contact Brother Customer Service, make sure

you have your SSID (Network Name) and Network Key ready. We cannot assist you in locating

this information.

Item Record the current wireless network settings

SSID (Network Name)

Network Key*

* The Network Key may also be described as the Password, Security Key, or Encryption Key.

NOTE

If you do not know this information (SSID and Network Key), you cannot continue the wireless

setup.

How can I find this information?

1) Check the documentation provided with your wireless access point/router.

2) The initial SSID could be the manufacturer’s name or the model name.

3) If you do not know the security information, please consult the router manufacturer, your system

administrator, or your Internet provider.

Now go to

page 33

cOne-push setup using WPS or AOSS™ (Windows®, Macintosh and mobile devices)

Use this method if your wireless access point/router supports automatic wireless (one-push) setup

(WPS or AOSS™).

Now go to

page 34

For Wireless Network Users

Wireless Network

Setup using the CD-ROM

(Windows

and Macintosh)

For Windows® Users:

aPut the CD-ROM into your CD-ROM drive. If

the model name screen appears, choose your

machine. If the language screen appears,

choose your language.

bClick Install MFL-Pro Suite and click Yes if

you accept the license agreements.

cChoose Wireless Network Connection, and

then click Next.

dWhen the Firewall/AntiVirus detected screen

appears, choose Change the Firewall port

settings to enable network connection and

continue with the installation.

(Recommended), and then click Next.

If you are not using the Windows® Firewall, see

the instructions provided with your firewall

software for information on how to add the

following network ports.

For network scanning, add UDP port 54925.

For network PC-Fax receiving, add UDP port

54926.

If you still have trouble with your network

connection, add UDP ports 137 and 161.

eFollow the on-screen instructions to set up the

Brother machine.

For Macintosh Users:

Put the CD-ROM into your CD-ROM drive and

double-click Start Here OSX. Select Wireless

installation and follow the Wireless Device

Setup instructions on your computer screen.

When setup is complete, go to step 19-e on

page 40.

NOTE

• If the Brother screen does not appear

automatically, go to Computer (My

Computer).

(For Windows® 8: click the (File Explorer)

icon on the taskbar, and then go to Computer.)

Double-click the CD-ROM icon, and then

double-click start.exe.

• If the User Account Control screen appears,

click Continue or Yes.

(MFC-J870DW/J875DW)

(MFC-J650DW)

For Wireless Network Users

fYour machine will now try to connect to your

wireless network. It may take a few minutes.

Wireless setup is now complete.

The Wi-Fi LED on the control panel

lights up, indicating that the machine’s

Network I/F is set to WLAN.

To install MFL-Pro Suite

For Windows® users:

Now go to

Step 19-e on page 38

For Wireless Network Users

Wireless Network

Manual setup from the

control panel using the

Setup Wizard

(Windows

Macintosh and mobile devices)

aPress .

Press Setup Wizard.

When Enable WLAN? or Switch Network

interface to wireless? is displayed,

press Yes to accept.

This will start the wireless setup wizard.

To cancel, press No.

bThe machine will search for available SSIDs. It

will take several seconds to display a list of

available SSIDs.

If a list of SSIDs is displayed, press aor b to

choose the SSID you wrote down in step 16-b

on page 30.

Press OK.

If the wireless access point/router of the

selected SSID supports WPS and the machine

asks to use WPS, go to c.

If the machine asks you to enter a Network

Key, go to d.

Otherwise, go to e.

cPress Yes to connect your machine using

WPS. (If you choose No (Manual) to

continue manual configuration, go to d to enter

a Network Key.)

When the Touchscreen instructs you to start

WPS, press the WPS button on your wireless

access point/router, and then press Next to

proceed.

Go to e.

dEnter the Network Key you wrote down in

step 16-b on page 30 using the Touchscreen.

Press OK when you have entered all the

characters, then press Yes to apply your

settings.

eYour machine will now try to connect to your

wireless network. It may take a few minutes.

Wireless setup is now complete.

The Wi-Fi LED on the control panel

lights up, indicating that the machine’s

Network I/F is set to WLAN.

To install MFL-Pro Suite, continue to

step 18.

For Windows® users:

Now go to

Page 37

For Macintosh users:

Now go to

Page 40

You must have the wireless settings you

wrote down for your network in step 16-b on

page 30 before you proceed.

NOTE

• If the list is blank, check that the wireless

access point/router has power and is

broadcasting the SSID. Move your machine

closer to the wireless access point/router and

try starting from a again.

• If your access point is set to not broadcast the

SSID, you will have to manually add the SSID

name. For more information, see Configure

Your Wireless Network When the SSID Is Not

Broadcast in the Software and Network User’s

Guide.

NOTE

Press to cycle between lower case and

upper case. Press to cycle between

letters, numbers and special characters. (The

characters available may differ depending on

your country.) To move the cursor to the left or

right, press dor c.

(For more information, see Entering Text for

Wireless Settings on page 44.)

NOTE

For mobile device users:

• Connect your mobile device to a wireless

access point/router using Wi-Fi connection.

• Download and install Brother iPrint&Scan

(Android™/iOS/Windows® Phone) from your

mobile device’s application download site. You

can also use AirPrint (iOS) with this machine.

• To download the User’s Guide for the

application you are using (Brother

iPrint&Scan/AirPrint), visit the Brother

Solutions Center at

http://solutions.brother.com/ and click Manuals

on your model’s page.

For Wireless Network Users

One-push setup using

WPS or AOSS™

(Windows

Macintosh and mobile devices)

aConfirm your wireless access point/router has

the WPS or AOSS™ symbol as shown below.

bPlace the Brother machine within range of your

WPS or AOSS™ access point/router. The

range may differ depending on your

environment. Refer to the instructions provided

with your access point/router.

cPress .

Press WPS/AOSS.

When Enable WLAN? or Switch Network

interface to wireless? is displayed,

press Yes to accept.

This will start the wireless setup wizard.

To cancel, press No.

dWhen the Touchscreen instructs you to start

WPS or AOSS™, press the WPS or AOSS™

button on your wireless access point/router (for

more information, see the instructions provided

with your wireless access point/router), and

then press OK on your machine.

This feature will automatically detect which

mode (WPS or AOSS™) your wireless access

point/router uses to configure your machine.

Wireless setup is now complete.

The Wi-Fi LED on the control panel

lights up, indicating that the machine’s

Network I/F is set to WLAN.

To install MFL-Pro Suite, continue to

step 18.

For Windows® users:

Now go to

Page 37

For Macintosh users:

Now go to

Page 40

NOTE

If your wireless access point/router supports WPS

and you want to configure your machine using the

PIN (Personal Identification Number) Method,

see Configure Your Wireless Network Using the

PIN Method of Wi-Fi Protected Setup™ (WPS) in

the Software and Network User’s Guide.

NOTE

For mobile device users:

• Connect your mobile device to a wireless

access point/router using Wi-Fi connection.

• Download and install Brother iPrint&Scan

(Android™/iOS/Windows® Phone) from your

mobile device’s application download site. You

can also use AirPrint (iOS) with this machine.

• To download the User’s Guide for the

application you are using (Brother

iPrint&Scan/AirPrint), visit the Brother

Solutions Center at

http://solutions.brother.com/ and click Manuals

on your model’s page.

For Wireless Network Users

Wireless Network

Troubleshooting

How can I find the wireless security information (SSID and Network Key*)

* The Network Key may also be described as the Password, Security Key or Encryption Key.

Wireless LAN report

If the wireless LAN report that printed shows that the connection failed, check the error code on the printed report

and refer to the following instructions.

If you need assistance during setup and want to contact Brother Customer Service, make sure you

have your SSID (Network Name) and Network Key ready. We cannot assist you in locating this

information.

1) Check the documentation provided with your wireless access point/router.

2) The initial SSID could be the manufacturer’s name or the model name.

3) If you do not know the security information, please consult the router manufacturer, your system

administrator, or your Internet provider.

Error code Recommended Solutions

TS-01

The wireless setting is not activated, turn the wireless setting to ON.

- If a network cable is connected to your machine, disconnect it and turn the wireless setting

of your machine to ON.

On your machine, press (Settings).

Press All Settings.

Press aor b to display Network.

Press Network.

Press aor b to display Network I/F. (MFC-J650DW : WLAN Enable)

Press Network I/F. (MFC-J650DW : WLAN Enable)

Press WLAN. (MFC-J650DW : On)

Press .

TS-02

The wireless access point/router cannot be detected.

1. Check the following 4 points.

- Make sure that the wireless access point/router is powered on.

- Move your machine to an obstruction-free area, or closer to the wireless access

point/router.

- Temporarily place your machine within about 3.3 feet (one meter) from the wireless

access point when you are configuring the wireless settings.

- If your wireless access point/router is using MAC address filtering, confirm the MAC

address of the Brother machine is allowed in the filter.

2. If you manually entered the SSID and security information (SSID/authentication

method/encryption method/Network Key), the information may be incorrect.

Reconfirm the SSID and security information and re-enter the correct information as

necessary.

See How can I find the wireless security information (SSID and Network Key*) on page 35 to

confirm.

For Wireless Network Users

TS-04

The Authentication/Encryption methods used by the selected wireless access point/router are

not supported by your machine.

For infrastructure mode, change the authentication and encryption methods of the wireless

access point/router.

Your machine supports the following authentication methods:

Authentication method Encryption method

WPA-Personal TKIP

AES

WPA2-Personal AES

Open WEP

None (without encryption)

Shared key WEP

If your problem is not solved, the SSID or network settings you entered may be incorrect.

Reconfirm the wireless network settings.

See How can I find the wireless security information (SSID and Network Key*) on page 35 to

confirm.

For ad-hoc mode, change the authentication and encryption methods of your computer for

the wireless setting.

Your machine supports Open authentication method only, with optional WEP encryption.

TS-05

The security information (SSID/Network Key) is incorrect.

Reconfirm the SSID and security information (Network Key).

If your router uses WEP encryption, enter the key used as the first WEP key. Your Brother

machine supports the use of the first WEP key only.

See How can I find the wireless security information (SSID and Network Key*) on page 35 to

confirm.

TS-06

The wireless security information (Authentication method/Encryption method/Network Key) is

incorrect.

Reconfirm the wireless security information (Authentication method/Encryption method/

Network Key) in the table of TS-04.

If your router uses WEP encryption, enter the key used as the first WEP key. Your Brother

machine supports the use of the first WEP key only.

See How can I find the wireless security information (SSID and Network Key*) on page 35 to

confirm.

TS-07

The machine cannot detect a wireless access point/router that has WPS or AOSS™ enabled.

If you would like to configure your wireless settings using WPS or AOSS™, you must operate

both your machine and the wireless access point/router.

Confirm your wireless access point/router supports WPS or AOSS™ and try starting again.

If you do not know how to operate your wireless access point/router

using WPS or AOSS™ see the documentation provided with your

wireless access point/router, ask the manufacturer of your wireless

access point/router or ask your network administrator.

TS-08

Two or more wireless access points that have WPS or AOSS™ enabled are detected.

- Confirm that only one wireless access point/router within range has the WPS or AOSS™

method active and try again.

- Try starting again after a few minutes in order to avoid interference from other access

points.

Windows®

Wireless Network

Windows®Macintosh

Wireless Network

Install the drivers & software

(Windows®XP Home/XP Professional/Windows Vista®/Windows®7/Windows®8)

Before you install

Make sure that your computer is ON and you are

logged on with Administrator rights.

Install MFL-Pro Suite

aPut the CD-ROM into your CD-ROM drive. If

the model name screen appears, choose your

machine. If the language screen appears,

choose your language.

bClick Install MFL-Pro Suite and click Yes if

you accept the license agreements.

cChoose Wireless Network Connection, and

then click Next.

NOTE

• If there are any programs running, close them.

• The screens may differ depending on your

operating system.

• The CD-ROM includes Nuance™ PaperPort™

12SE. This software supports Windows® XP

Home (SP3 or greater), XP Professional (SP3

or greater), XP Professional x64 Edition (SP2

or greater), Windows Vista® (SP2 or greater),

Windows®7 and Windows®8. Update to the

latest Windows® Service Pack before installing

MFL-Pro Suite.

NOTE

• If the Brother screen does not appear

automatically, go to Computer (My

Computer).

(For Windows® 8: click the (File Explorer)

icon on the taskbar, and then go to Computer.)

Double-click the CD-ROM icon, and then

double-click start.exe.

• If the User Account Control screen appears,

click Continue or Yes.

(MFC-J870DW/J875DW)

(MFC-J650DW)

Windows®

Wireless Network

dWhen the Firewall/AntiVirus detected screen

appears, choose Change the Firewall port

settings to enable network connection and

continue with the installation.

(Recommended), and then click Next.

If you are not using the Windows® Firewall, see

the instructions provided with your firewall

software for information on how to add the

following network ports.

For network scanning, add UDP port 54925.

For network PC-Fax receiving, add UDP port

54926.

If you still have trouble with your network

connection, add UDP ports 137 and 161.

eChoose your machine from the list, and then

click Next.

fThe installation of the Brother drivers will

automatically start. The installation screens

appear one after another.

gIf the Environmental Advice for Imaging

Equipment screen appears, click Next.

hWhen the On-Line Registration screen

appears, follow the on-screen instructions.

Click Next.

iIf you do not want to set your machine as the

default printer, clear the Set as Default Printer

check box, and then click Next.

jWhen the Setup is Complete window

appears, confirm the settings, and then click

Next.

NOTE

• If your machine is not found over the network,

confirm your settings by following the

on-screen instructions. If you encounter this

failure, go to step 16-b on page 30 and setup

the wireless connection again.

• If you are using WEP and the Touchscreen

displays Connected but your machine is not

found on the network, make sure you entered

the WEP key correctly. The WEP key is

case-sensitive.

NOTE

• DO NOT cancel any of the screens during the

installation. It may take a few seconds for all

screens to appear.

• If the Windows Security screen appears, click

the check box and click Install to complete the

installation correctly.

NOTE

The Brother Trial Photo Print screen appears

only once after restarting.

We recommend you try the Brother Trial Photo

Print selection to see the high quality output

available from your Brother machine.

Windows®

Wireless Network

Windows®Macintosh

Wireless Network

Finish and restart

aClick Finish to restart your computer. After

restarting the computer, you must log on with

Administrator rights.

bThe following screens will appear.

• When the Software Update Setting screen

appears, choose the software update setting

you want and click OK.

• When the Brother Product Research and

Support Program screen appears, select

your preference and follow the on-screen

instructions.

• When the Brother Trial Photo Print screen

appears, follow the on-screen instructions to

print a test photo.

Install MFL-Pro Suite on

additional computers

(if needed)

If you want to use your machine with multiple

computers on the network, install MFL-Pro Suite on

each computer. Go to step 18 on page 37.

To install optional applications:

Now go to

Page 43

NOTE

• If an error message appears during the

software installation, do one of the following:

- Windows® XP, Windows Vista® and

Windows®7 users: Run the Installation

Diagnostics located in (Start) >

All Programs > Brother > MFC-XXXX LAN

(where XXXX is your model name).

- Windows®8 users: To run the Installation

Diagnostics, double-click (Brother

Utilities) on the desktop, and then click the

drop-down list and select your model name

(if not already selected). Click Tools in the

left navigation bar.

• Depending on your security settings, a

Windows® Security or antivirus software

window may appear when using the machine

or its software. Please allow or permit the

window to continue.

NOTE

• Internet access is required for the software

update and the Brother Product Research and

Support Program.

• When you install MFL-Pro Suite, Brother Help

will also be installed automatically. Brother

Help allows you to access the Brother

Solutions Center when you click

in the task tray.

NOTE

Network license (Windows®)

This product includes a PC license for up to two

users. This license supports the installation of the

MFL-Pro Suite including Nuance™ PaperPort™

12SE on up to two PCs on the network. If you

want to use more than two PCs with Nuance™

PaperPort™ 12SE installed, please purchase the

Brother NL-5 pack which is a multiple PC license

agreement pack for up to five additional users. To

purchase the NL-5 pack, contact your authorized

Brother dealer or contact Brother customer

service.

Finish

The installation is now

complete.

NOTE

Windows®8 users: If the Brother manuals

included on the CD-ROM are in PDF format, use

Adobe® Reader® to open them. If Adobe®

Reader® is installed on your computer but you

cannot open the files in Adobe® Reader®, change

the file association for PDF (see How to open a

PDF file in Adobe® Reader® (Windows® 8)

on page 45).

Macintosh

Wireless Network

Install the drivers & software

(Mac OS X v10.6.8, 10.7.x, 10.8.x)

Before you install

Make sure your machine is connected to the power

and your Macintosh is ON. You must be logged on

with Administrator rights.

Install MFL-Pro Suite

aPut the CD-ROM into your CD-ROM drive.

bDouble-click the Start Here OSX icon to install.

If the model name screen appears, choose

your machine.

cChoose Wireless Network Connection, and

then click Next.

dAfter the installation, the Brother software will

search for the Brother device. This will take a

few moments to complete.

eChoose your machine from the list, and then

click Next.

NOTE

For Mac OS X v10.6.0 to 10.6.7 users, upgrade to

Mac OS X v10.6.8 - 10.8.x. (MFC-J870DW/J875DW)

(MFC-J650DW)

NOTE

If your wireless settings fail, the Wireless Device

Setup Wizard screen appears. Follow the

on-screen instructions to complete the wireless

configuration.

Macintosh

Wireless Network

Windows®Macintosh

Wireless Network

fThe installation of the Brother drivers will

automatically start. Please wait for the software

to install.

gWhen the Add Printer screen appears, click

Add Printer.

hChoose your machine from the list, click Add,

and then click Next.

When the support screen appears, follow the

on-screen instructions if you want to download

Presto! PageManager and NewSoft CD

Labeler*. You can also download Presto!

PageManager and NewSoft CD Labeler* later

from the Brother Support screen.

Click Next.

* NewSoft CD Labeler available for MFC-J870DW/J875DW

only

iWhen this screen appears, click Close.

The installation of MFL-Pro Suite is now

complete.

Go to step 20.

NOTE

• You can find your machine’s MAC Address

(Ethernet Address) and IP Address by printing

out the Network Configuration Report. See

How to Print the Network Configuration Report

in the Software and Network User’s Guide.

• If the Setup Network “Scan to” name screen

appears, follow the instructions below.

1) Enter a name for your Macintosh (up to

15 characters long).

2) Click Next. Go to g.

The name you enter will appear on the

machine’s Touchscreen when you press Scan

and choose a scan option. For details, see

Configure Network Scanning for Macintosh in

the Software and Network User’s Guide.

NOTE

(OS X v10.8.x)

Select Brother MFC-XXXX CUPS (where XXXX

is your model name) driver from the Use pop-up

menu.

Macintosh

Wireless Network

Download and install

Presto! PageManager

and NewSoft CD Labeler*

* NewSoft CD Labeler available for MFC-J870DW/J875DW

only

When Presto! PageManager is installed, OCR

capability is added to Brother ControlCenter2. You

can easily scan, share and organize photos and

documents using Presto! PageManager.

NewSoft CD Labeler is an application for printing

directly on to printable disc media. It offers templates

for creating disc labels with matching jacket covers

and allows you to create your own custom disc labels.

aOn the Brother Support screen, click the

Presto! PageManager icon to go to the

Presto! PageManager download site, and

follow the on-screen instructions.

On the Brother Support screen, click the

NewSoft CD Labeler icon, and follow the

on-screen instructions.

Install MFL-Pro Suite on

additional computers

(if needed)

If you want to use your machine with multiple

computers on the network, install MFL-Pro Suite on

each computer. Go to step 18 on page 40.

Finish

The installation is now

complete.

Windows®

Install Optional Applications

Install optional

applications

BookScan&Whiteboard Suite supported

by Reallusion, Inc

The BookScan Enhancer software can correct your

scanned book images automatically.

The Whiteboard Enhancer software cleans up and

enhances text and images from photos taken of your

whiteboard.

NewSoft CD Labeler supported by

NewSoft (MFC-J870DW/J875DW only)

The NewSoft CD Labeler application allows you to

print directly on printable disc media. For more

information see Print a Disc Label from a Computer

(Windows®) in the Software and Network User’s

Guide.

Homepage Print 2* supported by

CORPUS

Homepage Print 2 is an application that helps you

capture and edit web pages so that you can print out

only the information you need.

* This application is available for Microsoft® Internet Explorer®

7.0/8.0 and Firefox® 3.6 only.

aOpen the top menu again by ejecting and then

reinserting the CD-ROM or by double-clicking

the start.exe program from the root folder. If

the language screen appears, choose your

language.

bThe CD-ROM Top menu will appear. Click

Additional Applications.

cClick the button for the application you want to

install.

dWhen installation is complete, click the button

for the next application you want to install.

To exit, click Exit.

NOTE

• The machine must be ON and connected to the

computer.

• Some applications require Internet access.

• Make sure you are logged on with

Administrator rights.

• This application is not available for Windows

Server® 2003/2008/2012 series.

NOTE

To start BookScan&Whiteboard Suite or

NewSoft CD Labeler, double-click the shortcut

icon on your desktop.

To start Homepage Print 2, click (Start) > All

Programs > Homepage Print 2 > Homepage

Print 2.

For Network Users

Reset the network settings to factory default

To restore all network settings of the internal Print/Scan server to the factory default, please follow the steps below:

aMake sure the machine is idle, then disconnect all the cables from the machine (except the power cord).

bPress (Settings).

cPress All Settings.

dPress aor b to display Network.

Press Network.

ePress aor b to display Network Reset.

Press Network Reset.

fPress Yes.

gHold down Yes for two seconds to confirm.

hThe machine will restart, re-connect the cables once this is complete.

Entering Text for Wireless Settings

Press to cycle between lower case and upper case.

Press to cycle between letters, numbers and special characters. (The characters available may differ

depending on your country.)

To move the cursor to the left or right, press dor c.

Inserting spaces

To enter a space, press Space.

Making corrections

If you entered a number or a character incorrectly and want to change it, press dor c move the cursor under the

incorrect character, and then press . Enter the correct character. Use dor c to go back or forward to insert a

character.

Other Information

How to open a PDF file in Adobe

Reader

(Windows

aMove your mouse to the lower right corner of

your desktop. When the menu bar appears,

click Settings, and then click Control Panel.

bClick Programs, click Default Programs, and

then click Associate a file type or protocol

with a program.

cSelect .pdf, and then click the Change

program... button.

dClick Adobe Reader. The icon next to .pdf

changes to the ‘Adobe Reader’ icon.

Adobe® Reader® is now the default application

for reading .pdf files until you change this file

association.

Brother CreativeCenter

Get inspired. If you’re using Windows®, double-click

the Brother CreativeCenter icon on your

desktop to access our FREE website with many ideas

and resources for personal and professional use.

Mac users can access Brother CreativeCenter at

http://www.brother.com/creativecenter/

Consumables

www.brotherearth.com

Replacement consumables

When the time comes to replace ink cartridges, a message will be indicated on the Touchscreen. For more

information about the ink cartridges for your machine, visit http://www.brother.com/original/ or contact your local

Brother re-seller.

Ink cartridge

Trademarks

The Brother logo is a registered trademark of Brother Industries, Ltd.

Brother is a trademark of Brother Industries, Ltd.

Microsoft, Windows, Windows Vista, Windows Server and Internet Explorer are either registered trademarks or trademarks of Microsoft

Corporation in the United States and/or other countries.

Apple, Macintosh, Mac OS and OS X are trademarks of Apple Inc., registered in the United States and other countries.

AirPrint is a trademark of Apple Inc.

Adobe and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries.

Nuance, the Nuance logo, PaperPort and ScanSoft are trademarks or registered trademarks of Nuance Communications, Inc. or its affiliates

in the United States and/or other countries.

AOSS is a trademark of Buffalo Inc.

Wi-Fi and Wi-Fi Protected Access are registered trademarks of the Wi-Fi Alliance.

WPA, WPA2, Wi-Fi Protected Setup and Wi-Fi Protected Setup logo are trademarks of the Wi-Fi Alliance.

Android is a trademark of Google Inc. Use of this trademark is subject to Google Permissions.

Firefox is a registered trademark of the Mozilla Foundation.

Each company whose software title is mentioned in this manual has a Software License Agreement specific to its proprietary programs.

Any trade names and product names of companies appearing on Brother products, related documents and any other

materials are all trademarks or registered trademarks of those respective companies.

Compilation and Publication

Under the supervision of Brother Industries, Ltd., this manual has been compiled and published, covering the latest product descriptions and

specifications.

The contents of this manual and the specifications of this product are subject to change without notice.

Brother reserves the right to make changes without notice in the specifications and materials contained herein and shall not be responsible for

any damages (including consequential) caused by reliance on the materials presented, including but not limited to typographical and other

errors relating to the publication.

This product includes software developed by the following vendors:

This product includes the “KASAGO TCP/IP” software developed by ZUKEN ELMIC,Inc.

Magenta Cyan Yellow Black

LC101M (Standard)

LC103M (High Yield)

LC101C (Standard)

LC103C (High Yield)

LC101Y (Standard)

LC103Y (High Yield)

LC101BK (Standard)

LC103BK (High Yield)

What is Innobella™?

Innobella™ is a range of genuine consumables offered by Brother.

The name “Innobella™” derives from the words “Innovation” and “Bella” (meaning

“Beautiful” in Italian) and is a representation of the “innovative” technology providing

you with “beautiful” and “long lasting” print results.

Brother Mfc J870Dw Quick Start Guide

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